Uid directory of services and links feb 2016

Supporting Asylum Seekers and Refugees in the Swansea area

Directory of Services & Links *Please Note that this directory is in constant development, additional/updated information regarding existing or new services would be very welcome.

Contact: wayneyare@gmail.com

February 2016

USEFUL CONTACTS

Police Non Emergency

101 or 01792 456999

Emergency (fire - ambulance - police)

999

Hate Crime (help and advice)

101 or 01792 456999

Community Engagement

01792 456999

Useful Contacts Hospitals Singleton

01792 205666

Morriston

01792 702222

Health Access Team

01792 517882

African Community Centre African Community Centre About

Services

Address Telephone

African, Afro-Caribbean and British Africans who are currently resident in Wales. ACC aim to provide advice and support to enable you to better settle into the local community. ACC Wales also run educational programmes for people of all ages and abilities including English language, citizenship, and information on various health issues. ★ ★ ★ ★ ★ ★

English Classes Group Activities Counselling Mums and Tots Group Creative Art Therapy 1 to 1 Help

1 The Kingsway, Swansea. SA1 5JQ 01792 470298

Email

info@africancommunitycentre.org.uk

Website

www.africancommunitycentre.org.uk

★ ★ ★ ★ ★ ★

Young Person's Project Drop-in Provision Signposting and referrals Mentoring Access to training opportunities Volunteering opportunities

Asylum Seeker Health Team About

Local NHS provision supporting Asylum Seekers and Refugees

Services

Access to Health Services

Address

Central Clinic: 21 Orchard St, Swansea. SA1 5AT

Telephone

01792 517882

Neath Port Talbot Carer Services Services

Support for hidden black minority/ethnic group carers

Address

Orchard Street – Neath - West Glamorgan - SA11 1HA

Telephone

01639 642277

Asylum Seeker Health Team & Neath/Port Talbot Carers Centre

ASAP: Asylum Support Appeals Project About

We work with people who have been forced to flee their home countries and seek safety in the UK who then find themselves destitute, and in need of food and shelter. We also work with organisations around the UK working with persons seeking asylum who are in need of support. ❏ ❏

Goals

Advice Line Website

Tackling the root causes of destitution through policy, lobbying and litigation.

Ensuring asylum seekers across the UK have access to quality advice and information in relation to their legal rights to food and shelter. ❏ Increasing quality representation and dignity at the Asylum Support Tribunal for all asylum seekers. ❏ To develop a well-resourced and purposeful organisation for the benefit of asylum seekers and the agencies supporting them. * ASAP works with organisations supporting asylum seekers and not individuals themselves.

To refer cases call; 0203 716 0283 http://www.asaproject.org/

ASAP: Asylum Support Appeals Project

Asylum Help About

Asylum Help provides confidential and impartial advice and guidance to adult asylum seekers and their dependants throughout the UK in a language they understand.

Advice on issues such as:

Goals

Advice Line Website

Asylum Help

❏ ❏ ❏ ❏ ❏ ❏ ❏

How to claim asylum Financial support Finding legal representation The asylum process Accessing health care Accommodation support Any other asylum issues

See next page for helpline support in various languages http://asylumhelpuk.org/

Asylum Helpline in Various Languages English (and any other language) 0808 8000 630

‫ | ﭘﻧﺟﺎﺑﯽ‬Punjabi - 0808 8000 636

Shqip | Albanian - 0808 8000 620

‫ | ﭘ ﺗو‬Pushto - 0808 8000 638

አማርኛ | Amharic - 0808 8000 622

Soomaali | Somali - 0808 8000 640

‫ | اﻟﻌرﺑﯾﺔ‬Arabic - 0808 8000 624

தமி

বাংলা | Bengali - 0808 8000 626

ትግርኛ | Tigrinya - 0808 8000 644

中文普通话 | - Chinese Mandarin 0808 8000 628

‫ | اردو‬Urdu - 0808 8000 646

‫ | ﻓﺎرﺳﯽ‬Farsi - 0808 8000 632

Tiếng Việt | Vietnamese - 0808 8000 648

| Tamil - 0808 8000 642

Français | French - 0808 8000 634

Asylum Helpline in Various Languages

Athena Counselling Service

About

As integrative counsellors and psychotherapists, our approach is to provide support and practical feedback to help clients resolve current issues. With sensitivity and understanding we help our clients to find solutions to a wide range of life challenges and psychological issues. Counselling and psychotherapy are tools to help you manage your life better. We work with each client to help them build on their strengths to identify and achieve their goals. We have been working in the counselling sector for many years and have a wealth of education and experience to offer our clients.

Services

Trauma Therapy/Counselling Services.

Address

107 Walter Road, Swansea. SA1 5QQ

Telephone Email Website

01792 828580 info@athenacounsellingservices.com www.athenacounsellingservices.com/

Athena Counselling Services

BAWSO Services

Provide generic and specialist services including the provision of temporary accommodation in Wales for those suffering from domestic abuse and all forms of violence; including Female Genital Mutilation, Forced Marriage, Honour Based Violence and Human Trafficking. *Volunteering Opportunities*

Address

63 Mansel Street, Swansea. SA1 5TN

Telephone

01792 642003

Email

Info@bawso.org.uk

Website

www.bawso.org.uk

BAWSO

Bridgend Custody Suite

Bridgend Custody Suite Info

Address Telephone

People who are detained by the home office in Swansea/South Wales can be taken here initially.

Enquiries can be made by telephone.

Queens Road North, Bridgend Industrial estate, Bridgend. CF31 3RT 01656 679505

British Red Cross British Red Cross About

The British Red Cross helps vulnerable asylum seekers and refugees access essential services and adjust to life in a new country

Services

*Volunteer Opportunities*. Family Tracking Service - Tenancy Support Services - Health and Wellbeing - Mentoring Scheme - Clothing Project - Voucher Scheme for British Red Cross Shops Training - Opportunities to Volunteer with the Society - Befriending Scheme for young people.

Address

Kidwelly House, Charter Court, Phoenix Way, Swansea. SA7 9FS

Telephone Email Website

01792 772146 information@redcross.org.uk www.redcross.org.uk/Where-we-work/In-the-UK/Wales/Wales

Caer Las Access Point Caer Las Access Point The Outreach Project is for people who are homeless, threatened with homelessness or experiencing housing issues. Support is provided by a knowledgeable team who can help people gain a better understanding of their rights and the options available to them, depending on their circumstances. We also like to create more positive opportunities and experiences for people. These are often group activities which help people to build confidence and feel more valued in their community.

Our team offer one to one confidential support and advice with matters such as:- Housing Benefits - Budgeting Health care - Substance misuse - Resettlement In addition to practical advice and support, the team is also skilled at listening and helping people with the emotional impact of their circumstances.

Address Telephone Email Website

Access Point: The Strand, Swansea. SA1 2AW 01792 467024 enquiries@caerlas.org www.caerlas.org/outreach-project

Caer Las Furniture Scheme About

Caer Las Furniture Scheme provides a service to people in need of low cost second-hand recycled furniture in south Wales.

Services

Low cost second-hand furniture.Volunteers greatly welcomed!

Address

Hafod Yard,1333 Neath Rd, Swansea. SA1 2LF

Telephone

01792 653553

Email

cfs@caerlas.org

Website

www.caerlas.org

Caer Las Furniture Scheme

CATCH: Cwmtawe Action To Combat Hardship

About

Telephone

Website

CATCH is a voluntary organisation that is working to provide emergency food parcels and support to those in dire need in our communities at the head of the Tawe Valley, where poverty is increasing and is indiscriminate in who it affects.

07923 986379

http://www.catch-online.org.uk/

Facebook

CATCH: Cwmtawe Action To Combat Hardship

Children’s Play Team A team within Swansea Council that supports and provides for the play needs of children and young people (CYP) throughout Swansea, advocates the importance of play for the development, health and well-being for CYP and families and tackles issues that may hinder access to play opportunities.

About ❏ ❏ ❏

Email

Co – facilitate the BME Community Family and Play Work stream with City of Sanctuary Direct play opportunities and support provided for CYP and families with view of creating play opportunities for asylum seeker and refugee families Organisational support and training to ASAR groups

Jackirees.thomas@swansea.gov.uk

Children’s Play Team

Citizens Advice Bureau About

The advice service that we provide is available to everyone, regardless of ethnic origin, age, religious beliefs, disability, health status, sexuality, gender, and language. Our commitment is to you, and to providing you with an efficient service, that’s why we are introducing new measures to help reduce waiting time, make our service easier to reach and to be there for you when you need us the most.

Services

Confidential and impartial service; and can advise on all aspects of the law, including your rights and responsibilities. The advice service that we provide is available to everyone, regardless of ethnic origin, age, religious beliefs, disability, health status, sexuality, gender, and language.

Address

Pleasant Street, Swansea. SA1 5DS

Telephone Website

01792 474882 www.swanseaneathporttalbotcab.org.uk

Citizens Advice Bureau

City Temple About

Services

Address Telephone

We are a lively, growing church of all ages from all walks of life and over 40 nationalities who have found, in Jesus, true purpose and meaning in life! ★ ★ ★

Food-Bank: Wednesdays - 10am til 12pm in the basement of the church (Trussle Trust) English classes: Tuesdays and Thursdays - 10:30am Foundation 1 Classes: Tuesdays and Thursdays - 6:00pm

Dyfatty Street, Swansea. SA1 1QQ 01792 648927

Email

info@elimswansea.org.uk

Website

www.elimswansea.org.uk

City Temple

Coeden Fach - Community Tree Nursery About

Coeden Fach is a community tree nursery project based in Bishopston, Swansea.

Services

Volunteer Opportunities.

Training and practical experience of tree and perennial plant growing skills. Sustainable woodland and food production projects. We also supply trees, shrubs and perennial plants.

Address

Coeden Fach, Bishops Wood Countryside Centre, Caswell, Swansea. SA3 3BS

Telephone Email Website

01792 446103 or 07831923244 coeden.fach@yahoo.co.uk www.coedenfach.org.uk

Coeden Fach - Community Tree Nursery

Communities First - Swansea About

Services

Email Telephone Website

Communities First is a Welsh Government anti poverty programme which supports the most deprived communities in Wales. The programme is an outcome led approach concentrating on three themes – Health, Prosperity and Learning. ❏ ❏ ❏ ❏ ❏

Learning - Courses & Family Education Family Law Reducing Debt Help with CVs & job applications Health & Exercise

daniel.robertson@swansea.gov.uk 01792 464751 http://www.swansea.gov.uk/communitiesfirst

Communities First - Swansea

❏ ❏ ❏ ❏ ❏

Citizens Advice sessions Help with housing problems Budgeting/Shopping Volunteer Opportunities Cooking

Discovery: Student Volunteering Swansea Discovery (charity no. 256146) is a volunteer led organisation. We aim to enrich the lives of people in Swansea through volunteering. We currently have around 300 volunteers busy getting involved in over 40 voluntary projects all over the city!

Our organisation envisages a community where people are treated as equals and are not discriminated against or disadvantaged by society. Discovery focuses on providing the best possible service to the people we work with in Swansea so we need skilled, trained & enthusiastic volunteers.

About

Address Telephone Email Website

DISCOVERY aims to: ❏ Enrich the lives of people in Swansea in order to fulfil their potential as empowered individuals and as members of groups and communities. ❏ Offer new experiences and opportunities through a broad range of student led activities in the community leading to increased mutual understanding and equality. ❏ Actively support students to be aware of their personal development and the impact on themselves and the lives of others through their involvement in community based activities. ❏ All our volunteers need to attend mandatory ‘Start Here’ training & complete an Enhanced DBS check with us before volunteering. Volunteers can also attend additional training.

Fulton House - University of Wales, Singleton Park, Swansea. SA2 8PP 01792 295743 discovery@swansea.ac.uk http://www.swansea.ac.uk/discovery/ Discovery: Student Volunteering Swansea

Displaced People in Action (DPIA) About

Displaced People in Action (DPIA) is a registered charity that has been helping displaced people (refugees and asylum seekers) integrate into their new lives in Wales since 2001.Our mission statement is to provide specialist services and projects to refugees and people seeking asylum across Wales in order for them to successfully integrate into the community.

Services

Provide specialist services and projects to refugees and people seeking asylum across Wales in order for them to successfully integrate into the community.

Address

Voluntary Action Centre. 7 Walter road. Swansea. SA1 5NF

Telephone Email Website

07496172898 eleri@dpia.org.uk www.dpia.org.uk

Displaced People in Action

Dyfatty Hub About

Weekly Drop-in Sessions Tuesdays from 10am—1pm

Services

★ ★ ★ ★ ★ ★ ★

ICT Classes Info on Debts & Benefits Healthy Cooking Sessions Coffee Morning, (Tea, biscuits, cake and chat) Work Club Training Courses Walking Club, And lots more

Everything is Free!!!!

Address Telephone

Dyfatty/Greenhill Community Centre, Chapel Street, Swansea. SA1 1NB 01792 652668

Dyfatty Hub

EMLAS: Ethnic Minority Language and Achievement Service Within the Education Service, it provides specialist support for pupils in schools (aged 3 – 19 years) from ethnic minority backgrounds (including asylum seekers and refugees)

Services

❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏

❏ Address Email

Specialist advice, guidance and training.

Specialist teacher support in particular for English as an additional language acquisition.

Bilingual Support.

Interpreting and translating services.

Collaborates with Education Welfare Officers to visit each newly arrived asylum seeker family at home with a view to admission of children to school. (EMLAS provides interpreters where required during home visits).

Items of school dress/uniform for newly arrived asylum seeker pupils up to the value of (£70 secondary aged pupils and £50 primary aged pupils).

Asylum seeker pupils funded to go on school educational visits.

Asylum seeker pupils receive free school meals.

Interpreting and translating services provided via EMLAS for asylum seeker and refugee pupils, their parents/ carers and school staff.

Dynevor Centre, Dynevor Place, Swansea. SA1 3ET diane.vanstone@swansea.gov.uk

emlas@swansea.gov.uk

EYST: Ethnic Youth Support Team About

Services

Organisation which supports BME young people and their families including refugees and asylum seekers ❏ ❏

Daily drop-in advice and support for asylum seekers Access to other EYST activities including informal, non-accredited ESOL & IT classes

❏

Trips, sports activities, family and youth activities

*Advice for asylum seekers fortnightly on Tuesdays (Migrant Help)

Address Telephone

Ty John Penri - 11 St Helen's Road – Swansea - SA1 4AB 01792 466980

Email

info@eyst.org.uk

Website

www.eyst.org.uk/

Ethnic Youth Support Team

Gower College Swansea ESOL: (English for Speakers of Other Languages)

ABE: (Adult Basic Education)

Address Telephone Email Website

Offering University of Cambridge ESOL Skills for Life accredited courses, Entry 1 through to Level 2.

These courses run for 35 weeks, 14 hours per week. They improve language skills and extend your vocabulary, enabling progression onto other courses upon attainment of Level 1 or 2. *Interviews for ESOL courses starting in September are now available.

Please phone 01792 284450 for more information.

Part time students will receive help to improve literacy, numeracy and digital literacy skills with specialist tuition. Additional resources are also available such as computers, iPads and educational software to aid literacy and support additional learning needs.

Llwyn y Bryn, 77 Walter Road, Swansea. SA1 4QA 01792 284450 fiona.neill@gowercollegeswansea.ac.uk http://www.gcs.ac.uk/ Gower College Swansea

Hate Crime - Victim Support

Hate Crime - Victim Support So, what is a Hate Incident or Hate Crime? A crime or incident committed because of who you are or who someone thinks you are. Quite simply, if because of your age, disability, sexuality, religion, ethnicity, gender (including gender identity) or lifestyle choice (e.g. Goth) someone or a group of people targets you, commit a crime against you, bullies you or harasses you, then this is a hate crime or hate incident.

Hate Crimes may include: About

Telephone Website

❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏

Verbal abuse Offensive graffiti Threatening behaviour Damage to property Assault Cyber bullying Abusive texts, emails or phone calls Taking money from you.

0300 30 31 982 http://www.reporthate.victimsupport.org.uk/

Help Available: ❏ ❏ ❏ ❏

Emotional Support Practical Support Advocacy Restorative Justice

Hay, Brecon and Talgarth Sanctuary for Refugees We are a group of volunteers co-ordinating a local response to the refugee crisis.

Our aims are‌ To campaign for the UK government: 1.

To accept a fair and generous quota of refugees in partnership with the other countries of Europe; 2.

To provide more funding and assistance to those countries where the refugees arrive.

To campaign for the Welsh Government, Powys County Council and our towns and communities to offer to resettle refugee families and to secure adequate funding and support from the UK government.

To provide information to our own communities about the plight of refugees and help to co-ordinate the efforts of all who wish to assist them.

To establish a programme to provide short-term respite and sanctuary for refugees in the peaceful countryside in and around the Brecon Beacons National Park. We have regular meetings and also hold stalls at local events. Please get in touch if you would like any further information.

Address Email Website

HBTSR. c/o 1B The Pavement, Hay on Wye. HR3 5BU hbts4refugees@gmail.com http://hbtsr.org.uk/ Hay, Brecon and Talgarth Sanctuary for Refugees

Hiraeth Hope Over the centuries, our rich and varied community has welcomed newcomers to our shores. We have strong family values, a love of the land and a local tradition of pacifism, justice and humanity.

The more recent displacement of millions of our fellow men, women and children from their homes around the world, has upset many of us and spurred us into action.

Hiraeth Hope or Hiraeth a Gobaith emerged and our informal collective of men, women and children offer refugees, who have lost their home, through war or tyranny, a warm welcome amongst our families and in our homes.

We offer short holidays or breaks where you will be well looked after by your hosts and community. All your costs will be covered by our fund. We are working towards providing new homes for those that would want to join us in our rural setting. We may also as funds permit donate money to other agencies that help refugees.

If you are a refugee needing a short holiday, one still overseas looking for a home in rural Wales, or a local person wanting to help in some way, then please do contact us

Vicky Moller Fred Luckman Website

Tel: 01239 820971 / 07791809810

Email: vickymoller@btinternet.com

Tel: 01239 821183/07411544489

Email: fredluckman@yahoo.co.uk

http://www.hiraethhope.org.uk/ Hiraeth Hope

Housing Options About

Housing Options is the Council's housing advice service.

Services

Refugee Resettlement Caseworker – responsible for providing advice & assistance to refugees who are threatened with homelessness. This especially applies to refugees who have recently received their status and have to move out of NASS accommodation

Address

17 High Street, Swansea. SA1 1LH

Telephone Email Website

01792 533100 Usha Bimbrah Usha.bimbrah@swansea.gov.uk

www.swansea.gov.uk/article/4708/Housing-Options

Housing Options

IRC (Immigration Removal Centre) - Brook House - Gatwick Visiting hours are 2pm to 5:30pm and 6pm to 9pm each day. You must book at least 1 day in advance.

You must bring the following: About

❏

photo ID (passport or driving licence)

❏

utility bill showing your name and address

There’s a free bus service between Gatwick train station and Brook House.

Address

Brook House, Perimeter Road, Gatwick Airport. RH6 0PQ 01293 566 559 (to arrange visits)

Telephone

01293 566 500 (general information)

IRC Brook House - Gatwick

IRC Campsfield House - Oxfordshire Visiting hours are 2pm to 9pm each day – you must book at least 1 day in advance.

You must bring the following: About

❏

photo ID (passport or driving licence)

❏

utility bill showing your name and address

There’s a free bus service between Oxford train station and Campsfield House.

Address Telephone

Campsfield House, Langford Lane, Kidlington, Oxon. OX5 1RE 01865 233 600

IRC Campsfield House - Oxfordshire

IRC Colnbrook - Middlesex Visiting hours are 2pm to 9pm each day.

You must bring the following: About

Address Telephone

â??

photo ID (passport or driving licence)

â??

utility bill showing your name and address

Colnbrook Bypass - Harmondsworth - West Drayton - Middlesex. UB7 0FX 020 8607 5200

IRC Colnbrook - Middlesex

IRC Dover - Kent Visiting hours are:

About

❏

1:45pm to 4:25pm, Monday to Friday

❏

6:30pm to 8pm, Monday and Wednesday

❏

2:20pm to 4:25pm, Saturday and Sunday

You must bring the following:

Address Telephone

❏

photo ID (passport or driving licence)

❏

utility bill showing your name and address

The Citadel, Western Heights, Dover Kent. CT17 9DR 01304 246 400

IR: Dover - Kent

IRC Dungavel House - South Lanarkshire Visiting hours are 1:30pm to 8:30pm.

You must bring 1 type of photo ID (passport, driving licence), or 2 of the following:

About

❏

birth or marriage certificate

❏

rail or bus pass with photo

❏

employer’s ID or student card

❏

young person’s proof of age card

❏

trade union membership card

❏

older person’s bus pass

There’s a free bus service between Hamilton bus and train station and Dungavel House.

Address Telephone

Dungavel House, Strathaven, South Lanarkshire. ML10 6RF 01698 395 000

IRC Dungavel House - South Lanarkshire

IRC Harmondsworth - Middlesex Visiting hours are 2pm to 9pm each day.

You must bring the following: About

Address Telephone

â??

photo ID (a passport or driving licence)

â??

utility bill showing your name and address

Colnbrook-by-pass, Harmondsworth, West Drayton, Middlesex.UB7 0HB 020 8283 3850

IRC Harmondsworth - Middlesex

IRC Haslar - Hampshire Visiting hours are: ❏

2pm to 4pm, Monday, Tuesday, Friday, Saturday, Sunday (last admission is at 3:30pm)

❏

9:30am to 7:45pm, Wednesday and Thursday (last admission is at 7:15pm)

You must bring 1 of the following: About

Address Telephone

❏

passport

❏

European Community (EC) identity card

❏

driving licence (paper and photo sections)

❏

application registration card (ARC)

Haslar IRC, 2 Dolphin Way, Gosport, Hampshire. PO12 2AW 02392 604 000

IRC Haslar - Hampshire

IRC Larne House - Antrim Visiting hours are 2pm to 9pm each day – you must book in advance.

You must bring the following: About

Address Telephone

❏

photo ID (passport or driving licence)

❏

utility bill showing your name and address

Larne House IRC, 2 Hope Street, Larne, Antrim. BT40 1UR 028 2826 2070

IRC Larne House - Antrim

IRC Morton Hall - Lincolnshire Visiting hours are:

About

❏

1:45pm to 4:15pm every day except Tuesday and Thursday

❏

1:45pm to 4:15pm and 6pm to 8:15pm on Tuesday

❏

1:45pm to 8:15pm on Thursday

You must book in advance.

You must bring the following:

Address

❏

photo ID (passport or driving licence)

❏

utility bill showing your name and address

Morton Hall IRC, Swinderby, Lincolnshire. LN6 9PT 01522 666 819 (to arrange visits)

Telephone

01522 666 700 (general information)

IRC Morton Hall - Lincolnshire

IRC Pennine House - Manchester Visiting hours are 2pm to 9pm each day.

You must bring the following: About

❏

photo ID (passport or driving licence)

❏

utility bill showing your name and address

You’re advised to telephone reception for directions from Terminal 2 as the centre isn’t signposted.

Address Telephone

Pennine House IRC, Room 1506-1510, Terminal 2, Manchester Airport. M90 4AG 0161 489 5702

IRC Pennine House - Manchester

IRC The Verne - Dorset Visiting hours are: ❏

9am to 4:30pm, Monday, Tuesday, Thursday, Friday

❏

9am to 8pm, Wednesday

❏

9am to 11:45am and 1:45pm to 4:15pm, Saturday and Sunday

You don’t need to book.

About

You must bring the following: ❏

photo ID (passport or driving license)

❏

a utility bill showing your name and address

The Verne is a 15 to 20 minute walk uphill, or a five minute taxi ride, from Victoria Square, Portland.

You can catch a bus from Weymouth to Victoria Square.

Address Telephone

IRC The Verne, Portland, Dorset. DT5 1EQ 01305 825000

IRC The Verne - Dorset

IRC Yarl’s Wood - Bedfordshire Visiting hours are 2pm to 5pm and 6pm to 9pm each day.

You must book at least one day in advance.

You must bring the following: About

❏

photo ID (passport or driving licence)

❏

utility bill showing your name and address

There’s a bus service between Bedford station and Yarl’s Wood.

Address Telephone

Yarl's Wood IRC, Thurleigh Road, Clapham, Bedfordshire. MK41 6HL 01234 821 000

IRC Yarl’s Wood - Bedfordshire

Info-Nation

Services

Information, advice and support for 11-25 year olds in Swansea.

At the centre of our services is Info-Nation's one-stop shop. The centre is open to anyone between the ages of 11 and 25. We are based in the centre of Swansea, on the Kingsway. This a single place where you can walk in and pick up information for yourself, talk to a member of staff or get support and advice on a wide range of subjects.

Address

47 The Kingsway – Swansea - SA1 5HG

Telephone Website

01792 484010 www.info-nation.org.uk/

Info-Nation

Migrant Help About

Services

Telephone Email Website

Migrant Help is a UK charity that has over 50 years experience of delivering support and advice services to migrants in the UK. We provide individuals with the resources and support they need to find safety, access appropriate services and information and develop greater independence.

Migrant Help provides a wide range of services across the UK working with the following client groups: ❏ New asylum claimants and refugees ❏ EU nationals ❏ Foreign national prisoners ❏ Victims of modern day slavery (human trafficking) *Advice for asylum seekers fortnightly on Tuesdays at EYST in Swansea 01792 457035 info@migranthelpuk.org http://www.migranthelp.org/

Migrant Help

Mind: Women’s Emotional Support Group Contact for assessment!

Services

Address Telephone Website

PMS, Body image, Self esteem and confidence, Assertiveness, Mindfulness, Relaxation and meditation, Hope and faith, Self compassion, ACT, Media and social networks, Healthy relationships (self, food, others), Food and mood, Negative talk, Feminism, Post-natal issues, Trust issues and Communicating. (to name a few) 66 St Helen's Road SA1 4BE 01792 642999 http://www.swanseamind.org.uk/

Mind: Women’s Emotional Support Group

Minority Ethnic Elders Advocacy Project (MEEA) About

Helping ethnic minority elders to say what they want, secure their rights, represent their interests and obtain services they need.

What can the MEEA project help clients with?

Services

Telephone Email Website

❏ ❏ ❏ ❏ ❏ ❏

Housing Health Access to Social Care Finance and benefits Social & Leisure Activities Home Care

❏ ❏ ❏ ❏ ❏ ❏

01792 457035 rosie@sbrec.org.uk http://www.sbrec.org.uk/

Minority Ethnic Elders Advocacy Project

Residential Care Domestic / Elders Abuse Family Issues Asylum / Immigration Language Barriers Transport

New Mums’ Support Group About

Time

A support group based in the 360 Clubroom for new and breastfeeding mothers. Our wish is to create a relaxed and sociable group where mothers can breastfeed, chat and troubleshoot with the support from both student midwives and midwives from Swansea University.

Tuesdays 2pm to 4pm

Address

360 Café, Swansea seafront, Swansea. SA2 0AY

Website

http://360swansea.co.uk/the-360-cafe-2/

Email

e.healer@swansea.ac.uk

New Mums’ Support Group

NLS Solicitors About

NLS Solicitors, based in Cardiff, Newport and Swansea are qualified immigration specialists able to provide our clients with expert services, no matter what their Immigration problem. For more information about our services or to arrange an appointment please contact us.

Services

Asylum Cases : FiancĂŠ/Spouse Visas : Visit Visas : Student Visas : Entrepreneur/Work Visas : Appeals : Judicial Review Claims : Citizenship Applications

Address

17 Mansel Street, Swansea, SA1 5SG

Telephone

0330 22 33 444

Email

swansea@nlssolicitors.com

Website

http://www.nlssolicitors.com

NLS Solicitors

Physiotherapy: Walk-in Clinics (ABMU)

Physiotherapy: Walk-in Clinics (ABMU)

About

The Walk in Assessment clinic is a face to face assessment with a Chartered physiotherapist. No prior appointment is necessary. However the service is for patients aged 16 and over.

Just turn up at the ‘Walk in clinic’ during the opening hours. Take a seat in the waiting area and fill in the supplied form, with your name, address and details about your condition. The physiotherapist will then call you in to the department for your assessment. Following assessment ongoing management of your condition will be agreed with you. Assessments take between 10-15 minutes. During the visit you may be required to undress to your underwear. Please bring a pair of shorts if you wish ❏

Services

Telephone Website

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Singleton hospital physiotherapy department: Monday – Friday 1pm – 2.30pm (except Bank Holidays) Morriston hospital physiotherapy department Monday - Friday 8.30am - 10am (except Bank Holiday)

01792 487453 http://www.wales.nhs.uk/sitesplus/863/page/39515

Podiatry: Walk-in Clinic (ABMU)

Podiatry: Walk-in Clinic (ABMU) About

Walk In Service (no appointment necessary) for Swansea, Neath Port Talbot and Bridgend residents and all ABMULHB employees.

Services

Opening hours: Monday – Friday 8.45am – 11.30am and 1.10pm – 3.30pm (except bank holidays)

Address

Port Talbot Resource Centre, Level 1, Moor Road, Baglan, Port Talbot. SA12 7BJ

Telephone Website

0300 300 0024 (podiatry direct helpline) http://www.wales.nhs.uk/sitesplus/863/page/55901

Re-Cycle

About

Catherine Street (alley between number 19A and the Mill Pub), off Bryn y Mor Road, Swansea. Good bikes that would normally go to waste can be donated to Re Cycle at the workshop in Swansea. ReCycle was set up as a social enterprise almost 7 years ago to reduce the widespread waste of bikes, keep Swansea supplied with reliable and affordable bikes and to provide training in cycle maintenance.

Services

Volunteer Opportunities (rewarded with a bicycle). Affordable Bicycles.

Address

Catherine Street, Swansea, SA1 4NE.

Telephone Email Website

07847 474880 recycleswansea@ymail.com www.recyclesouthwales.wordpress.com

Re-Cycle

Red Cafe Mumbles A meeting place in the community encouraging inclusion, volunteering, holistic learning, sustainable living, development, fairtrade, respect, healthy and strong communities.

A place where everyone is valued.

Foodbank: Every day people in the UK go hungry for reasons ranging from redundancy to receiving an unexpected bill on a low income. The Foodbank provides a minimum of three days emergency food and support to people experiencing crisis in Swansea. MONDAYS 1PM-3PM CALL IN ON FRIDAYS: Red Café youth nights are a great place to hang out and catch up with mates. It’s a friendly and comfortable venue.

Stay for the whole session or just as long as you want. The big screen Playstation 4 is really popular and there are plenty of computers to go online. Sometimes there’s a chance to cook up a storm in the kitchen or to try your hand at creating a track in the recording studio.

Address Telephone Website

646 Mumbles Rd, Swansea. SA3 4EA 01792 362122 http://www.lindenchurch.com/about-red-cafe/ Red Cafe Mumbles

Samaritans About Address Telephone Website

Free listening/counselling service for people who need someone to talk to.

17 St John Street, Manselton, SA5 8PP Call 01792 655999 or Text 07725 909 090 http://www.samaritans.org/how-we-can-help-you

Samaritans

Sands Cymru About

Reducing Drug and Alcohol Harm.

Services

Open Access / Drop in service - Young Persons Service: The Place - Family Service (Hidden Harm / Strengthening Family) - Tenancy Support - Campaigns: i.e Overdose & Naloxone, Mephedrone, Hepatitis, Outreach - Young Offenders Service - Needle Exchange - LINKS (Education, Training and Employment project) - Health Promotion and Awareness Raising.

Address

Mansel Street, Swansea. SA1 5TR

Telephone

01792 472002

Email

info@sandscymru.org

Website

www.sandscymru.org/

SANDS Cymru

SHELTER Cymru About

Shelter Cymru is Wales’ people and homes charity. We believe that a decent secure home is a fundamental right and essential to the health and well-being of people and communities.

Services

We provide independent specialist advice, advocacy and legal representation for anyone with housing problems. Last year, our advisers provided face-to-face help for nearly 16,000 people from all over Wales, helping to prevent homelessness in 86 per cent of cases where it was threatened. Meanwhile, more than 100,000 people visited our Advice Online pages for help. Through our campaigning, research and policy work we influence the legislative agenda relating to housing and homelessness in Wales, while our education service aims to prevent homelessness by working with young people and providing detailed teaching and learning resources.

Address

25 Walter Rd – Swansea - SA1 5NN

Telephone Website

0845 075 5005 www.sheltercymru.org.uk

SHELTER Cymru

Share Tawe OUR AIM To offer hospitality, in the form of accommodation, meals, welcome and solidarity to destitute asylum seekers in Swansea. We do this through volunteers who offer a room in their home, or who support the scheme in other ways.

Services

WHO ARE WE? A sub-group of Swansea City of Sanctuary, working in partnership with other organisations, for example, Swansea Bay Asylum Seekers Group, Welsh Refugee Council, Shelter Cymru. We currently organise the scheme voluntarily, but are in the process of applying for money for a paid worker and to develop other ways of helping destitute asylum seekers.

We have nothing to do with the Home Office or any other Government Agencies

Email Telephone Website

share.tawe@gmail.com 07848 026247 or 07736 408064 https://swansea.cityofsanctuary.org/share-tawe

SBASSG: Swansea Bay Asylum Seekers Support Group

About

We organise "community drop-ins" every week for asylum-seekers and refugees, other newcomers and residents, families and people on their own. About 150 people come every week for: free refreshments, play for children (with professional playworkers in the Welcome to Play project), English learning and conversation, advice, information, table-tennis, chess and other games, and friendship.

We also organise or help organise special events. And we publish refugee literature with Hafan Books.

Fridays 5pm to 7pm. Meals. ESOL classes. Support. Befriending. Signposting. Children's Playgroup.

Brunswick Methodist Church, St. Helen's Rd, Swansea. SA1 4DG

Drop-In Services

Saturdays 2pm to 5pm. Meals. ESOL classes. Support. Befriending. Signposting. Children's Playgroup. Food-Bank Vouchers 11 Clarence Terrace, Swansea. SA1 3QT

Telephone

07848 026247 or 07736 408064

Email

marilynmilesthomas@gmail.com

Online

www.sites.google.com/site/swanseabassgroup Swansea Bay Asylum Seekers Support Group

www.sbassg.wordpress.com @sbassgroup

Skanda Vale

About

Skanda Vale is a multi-faith ashram (or monastery) near Carmarthen in Wales. It was founded on pure Sanathana Dharma; the timeless consciousness of God, as taught by Krishna in the Bhagavad Gita.

We believe that all religions stem from, and merge into the one Reality; God is One, though His forms are many.

The ashram was established here in Wales in 1973, though our roots can be traced back to Sri Lanka, for that is where our founder, Guru Sri Subramanium was born.

Services

Make food donations available for those supporting vulnerable people.

Address

Skanda Vale, Llanpumsaint, Carmarthen. SA33 6JT

Telephone Website

01559 38442 www.skandavale.org

Skanda Vale

Swansea Bay Regional Equality Council - SBREC

About

The broad objectives of the organisation are to work towards the elimination of discrimination, promotion of equality of opportunity and good relations between persons possessing distinct protected characteristics. Its mission is to work for a just society which gives everyone an equal chance to learn, work and live free from the fear of discrimination, harassment and violence. The council provides a crucial service be promoting equality, and enhancing good relations by bringing all communities together. It supports victims of discrimination and harassment.

Services

Support. Advice. Learning Opportunities. Signposting. Community activities.

Address

Mansel House, 101 Mansel Street, Swansea. SA1 5UE

Telephone Email Website

01792 457035 http://sbrec.org.uk/contact-us www.sbrec.org.uk

Swansea Bay Regional Equality Council

Swansea Carers Centre About

Swansea Carers Centre is a specialist voluntary organisation providing support to carers and former carers across the City & County of Swansea. We support people who care for those with an illness or disability including learning disability, mental health problems, physical disability, dementia and other long term limiting illnesses.

Services

Free holistic therapies and training sessions for carers

Address

104 Mansel Street, Swansea. SA1 5UE

Telephone Website

01792 653344 http://www.swanseacarerscentre.org.uk/

Swansea Carers Centre

SCVS: Swansea Council for Voluntary Service About

Swansea Council for Voluntary Service is the umbrella organisation for voluntary activity throughout the City & County of Swansea, supporting, developing and representing voluntary organisations, volunteers and communities in the County.

Services

We work to support and develop the Third Sector by providing a wide range of information, advice and support services and by representing the views of the sector to government and policy makers.

Address

7 Walter Road, Swansea. SA1 5NF

Telephone Email Website

01792 544000 scvs@scvs.org.uk www.scvs.org.uk

Swansea Council for Voluntary Service

Swansea Central Library

Services

Wheelchair accessible - Hearing loop - Large print book collection - Audiobook collection - Zoom text visual impairment software (selected PCs only) - Digital text enlarging machine - Toilets - Wi-fi Meeting room/IT room: 30 seated, 12 computers - Photocopier: Black/white and colour - PC scanner (ground and first floor) - Two A3 microfilm Readers - booking advised (first floor) - Three digital microfilm readers - booking advised (first floor) - Map collection (current and historic) - Study areas Large children's library area.

Address

Civic Centre: Oystermouth Road, Swansea. SA1 3SN

Telephone Email Website

01792 636464 libraryline@swansea.gov.uk www.swansea.gov.uk

Swansea Central Library

Swansea City of Sanctuary Services

City of Sanctuary is a national movement of local people, community groups, businesses and institutions united in a common wish to turn their city into a welcoming place for people seeking sanctuary from war or persecution. Swansea has offered a home to people who have lost their homes and families and we wish to celebrate the welcoming attitudes of Swansea people and organizations.

Address

Voluntary Action Centre. 7 Walter road. Swansea. SA1 5NF

Email Website

swansea@cityofsanctuary.org http://swansea.cityofsanctuary.org/

Swansea City of Sanctuary

Swansea Mosque About

Services

Address Telephone

Mosque & Islamic Community Centre ❏ ❏ ❏ ❏ ❏

Prayer Education Religious advice & counselling Marriage solemnisation New Muslim Support

❏ ❏ ❏ ❏ ❏

14-15 Saint Helen's Road, Swansea. SA1 4AW 01792 654535

Email

info@swanseamosque.org

Website

www.swanseamosque.org

Swansea Mosque

Guided Mosque Tour Digital Broadband Radio Funeral Service Volunteering Opportunities Food-bank

The Phoenix Centre About

Community Centre in the Townhill area of Swansea.

Services

Sports - Library - Advice - Learning - Community - Cafe - Events

Address

Powys Avenue, Townhill, Swansea. SA1 6PH

Telephone

01792 479800

The Phoenix Centre

Ty Arian Ltd - Solicitors About

T.A. Law is a Social Welfare Law Centre based in the heart of Swansea run by solicitors and legal specialists.

Legal Services include:

Services

Address Telephone Website

❏ ❏ ❏ ❏ ❏

Housing Law Welfare Benefits Law Debt Law Immigration and Asylum Law Housing & Debt Litigation

Suite 40 – 44, Orchard Business Centre, 9 Orchard Street, Swansea. SA1 5AS 01792 485100 http://www.talaw.org.uk/

Ty Arian Ltd - Solicitors

Unity in Diversity About

Community Drop-in. Providing Food, Support and Learning opportunities to asylum seekers and refugees in the Swansea area. *Volunteering Opportunities*.

Services

ESOL classes. Support. Meals. Training Opportunities. Signposting.

Drop-in Sessions: Tuesdays & Thursdays - 4pm to 8pm

Address Telephone Email Website

The United Reformed Church (Carmarthen Road) Caepistyll St, Swansea. SA1 2BE 07944 523256 unityswansea@gmail.com www.uidswansea.wordpress.com

Unity in Diversity

Unity in Diversity - Football Training About

The Unity in Diversity Football Club promotes and celebrates fun, friendship and healthy active participation. Thanks to Martin, our FA qualified football coach we strive to improve our football skills.

We welcome anyone with an interest in friendships across diverse cultures and the development of their game.

Services

Unity in Diversity football training: Call 07932 400995 for up-to-date training schedule.

Address

Hafod Park, Brynhyfryd, Swansea. SA5 9LE

Telephone Email Website

07932 400995 martiansparks@gmail.com www.uidswansea.wordpress.com

Unity in Diversity - Football Training

VHS Project - Voices Have Spoken About

Helping and providing better support to tackle, challenge and report hate crime / incidents and discrimination on basis of disability, race and religion so that people feel safe and secure in their respective communities. ❏ ❏

Services

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Address Telephone Email Website

Deliver one-to-one advice, guidance and support to BME and non-BME wider communities through outreach work in Swansea and Neath & Port Talbot.

Provide advocacy, advice and support to challenge, report, pursue and tackle hate crime incidents and discrimination on the basis of individual’s race, religion and disability Develop partnerships with community, voluntary and statutory sector organisations and agencies and private employers and businesses to achieve the above and contribute to improved community cohesion.

Organise events to raise awareness and enhance confidence amongst communities and individuals to report hate crime incidents.

3rd Floor, Grove House, Grove Place, Swansea, West Glamorgan SA1 5DF, United Kingdom 01792 457035 http://sbrec.org.uk/contact-us http://sbrec.org.uk/training-services/voices-have-spoken/ Voices Have Spoken Project

The Welsh Refugee Council ❏ ❏ ❏ Services

❏ ❏ ❏

Address Telephone

Refugee Move-on Support to people who have been granted refugee status or other forms of leave to remain within the asylum system.

Legal advice and assistance to women seeking asylum.

A play support programme for families with young children that help children deal with the trauma of fleeing from persecution.

Speaking out to ensure policy and practice meet the needs of asylum seekers and refugees, promote their rights and challenge discrimination.

Education and Training support Other Services: Hardship support, partnership drop in services, conversation groups, photography project, food bank, and destitution

49 Walter Rd, Swansea. SA1 5PW 01792 630180 Welsh Refugee Council

Email

info@welshrefugeecouncil.org.uk

Website

www.welshrefugeecouncil.org.uk

WEA CYMRU - Workers Education Association About

WEA Mission Statement. To enhance the life chances of adults and young people through the delivery of high quality education that promotes active citizenship, employability, cultural enrichment, social justice and health and well-being, giving due regard to the Welsh language and culture and the diversity of communities in Wales.

Services

Learning Opportunities (including ESOL). Volunteer Opportunities.

Address

University of Wales Trinity St David, Mount Pleasant campus, Swansea, SA1 6ED

Telephone Email Website

01792 467791 courseinfowest@weacymru.org.uk www.weacymru.org.uk

WEA Cymru

Well-Being through Work Service About

Wellbeing through Work is a double award winning and confidential service, which began in 2011. The service is free and available to individuals who live or work in the Bridgend, Swansea or Neath Port Talbot areas, work for an employer, are self employed or volunteer up to and including 16 hours a week.

Wellbeing through Work has a team of experienced Occupational Therapists, Employment Advisors and Physiotherapists and can help individuals stay well in work by:

Services

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Address Telephone Website

Helping to develop coping skills for managing stress, worry and low mood.

Providing advice about reasonable adjustments, accessing support with health issues and managing conflict in the workplace.

Providing advice, guidance and support for managing muscle and joint problems.

Block A Floor 2, Neath Port Talbot Hospital, Baglan Way, Port Talbot, SA12 7BX 0845 601 7556 http://wellbeingthroughwork.org/about

Well-Being through Work Service

YMCA Swansea About

Swansea YMCA offer a great value service for the whole family and the business community. You’ll be amazed at what’s going on today in our unique venue in the heart of the city. Whether you’re young or old, we have something for everyone.

Services

Youth and Community - Health and Fitness - Arts and Music.

Many different things on offer.

Address

1 The Kingsway, Swansea. SA1 5JQ

Telephone

01792 652032

Email

info@swanseaymca.org.uk

Website

www.swanseaymca.org.uk

YMCA Swansea

Zac's Place

About

Breakfast Provision for those Sleeping Rough Monday and Friday Morning. Staffed by volunteers and in partnership with The Wallich, specifically for those who have slept rough on the streets that night or who are in crisis not only join us for food but specialised support. With regular visits from drug and alcohol team key workers, a dedicated nurse, community psychiatric nurse and housing support workers it is about a lot more than breakfast. It is an important gateway for accessing hostel spaces and supported accommodation in the city from the streets. The open access welcome environment, that has been a trademark reputation at Zac’s Place, makes it an environment where vulnerable people not only feel safe, but also supported and loved. On a typical morning we would see up to 25 people each morning for breakfast, apx 250 days per year

Services

Breakfast Provision for those Sleeping Rough Monday and Friday

Address

Gospel Hall, George Street. Swansea - SA1 4DQ

Email Website

exousiatrust@zacsplace.org www.zacsplace.org

Zac’s Place

Links African Community Centre

Gower College Swansea

Skanda Vale

Asylum Support Appeals Project

Hate Crime - Victim Support

Swansea Bay Regional Equality Council

Asylum Help

Hay, Brecon and Talgarth Sanctuary 4 Refugees

Swansea Carers Centre

Athena Counselling Service

Hiraeth Hope

Swansea Council for voluntary service

BAWSO

Housing Options

Swansea Library

British Red Cross

Info-Nation

Swansea City of Sanctuary

Caer Las

Migrant Help

Swansea Mosque

Citizens Advice Bureau

Swansea MIND

Ty Arian - Solicitors

City Temple

NLS Solicitors

Coeden Fach

Re-Cycle

Welsh Refugee Council

Communities First - Swansea

Red Cafe Mumbles

WEA Cymru

Cwmtawe Action To Combat Hardship

Samaritans

Well-Being through Work

Displaced People in Action

SANDS Cymru

YMCA Swansea

Ethnic Youth Support Team: EYST

Shelter Cymru

Zac's Place

Click on Any Link!

Swansea Bay Asylum Seekers Support Group

Unity in Diversity

Links:

Directory of Services:

Gallery: UiD Website

@uidswansea

UiD Community Group

Storytelling Willow Basket Making Who we are

UiD FC Group

More…...

Mobile App

Web Version

UiD ESOL Blog Click on Any Link!

Printable Version

Video English Lessons More…...

Video Computer Lessons

Find out more about UiD - www.uidswansea.wordpress.com

*Note that this directory is in development, additional/updated information regarding existing or new services would be very welcome.

Contact: wayneyare@gmail.com