HOW TO STEPS I am aware that since we have made enhancements to our ICT platform, this has caused some issues for you when opening the ambulance care summary from https://acs.stjohn.org.nz/ If you are still having problems please can you try a different browser (preferably Chrome) or perhaps try clearing/cleaning the cookies/cache on the browser. Steps: 1. 2. 3. 4. 5.
In the Chrome browser press Ctl + Shift + Del Clear Browsing Data Popup appears (see image below) Step 1 – update Time range field and select – All time Step 2 – press clear data Step 3 – Return to eTriage browser page and press new case button
If you have ongoing issues after following the above process please contact me as soon as possible to advise. Kindest regards, Kia haumaru (be safe), Lianne Pepperell Senior National Referrals Coordinator I RN I EMT I PGdip Nurs I Cert Paramedicine M +64 276447627 E lianne.pepperell@stjohn.org.nz
St John New Zealand | Hato Hone Aotearoa
PO Box 2387 I Tauranga 3140 I New Zealand www.stjohn.org.nz Please consider the environment before printing this email