Checking claims on Halcyon Once logged into Halcyon select the “Claim Status Report” from the Reports dropdown at the top Right hand side of the page. Please note: you can check the claim history for a particular patient by having NHI or Name in the serarch box or you can check all claims – to do this make sure the Patient name/NHI search box is empty.
Filter by claim type is an embedded link to further filters. Click on the words to open.
Good to Know.. If the claim you are looking for isn’t in any of the available reports: Check the “Parked Forms Report”. Incomplete forms that have been saved (using Park Form) before it was closed can be found here. Claims that were incomplete and closed without parking will be lost and will need to be re-submitted. For claims that are Pending payment but an invoice number has not been generated. This is when a claim is “Pending payment” but there is no invoice number generated. These claims have been approved and will be paid. After a claim/referral on Halcyon has been submitted a PMS prompt to generate an invoice will pop up. The missing invoice number occurs when this prompt is closed and not OK’d/accepted.