n Awareness Sessions for Staff Working with Young People n Business and Meetings Skills n Drug Training for Adult Learners n Employability Skills n Health and Safety n Skills for Work n Substance Use and Associated Risks for Young People n Support and Advice for Parents and Carers Surrounding Substances
Training Brochure
Training and Development
Course List
About Us
We offer a range of bespoke and general training packages to suit the needs and values of individuals and organisations. Our training offer covers:
YMCA is a transformational organisation that has a passion to build strong people, strong families and strong communities. We deliver a diverse range of projects and services to meet the needs of our customers. Our services include Drug and Alcohol projects for adults and young people, Foyer Housing, a nursery and our charity shop, as well as youth services and support for older people. Wolverhampton YMCA has a well established history of delivering training and capacity building projects and we have developed and expanded our training offer in order to re-launch our new Training and Development service. All of our training courses are delivered by our friendly and enthusiastic team who are experts in understanding the needs of your learners and will work with you to develop tailor-made packages that suit the requirements of your staff and organisation.
Training and Development Why Choose Us? n We offer competitive rates for our wide range of well established courses and bespoke training packages. n You can up-skill your workforce for a positive impact on your business. n All of our courses are designed and delivered by our team of experienced, expert trainers. n We provide a welcoming, supportive environment in which learners are able to focus on developing knowledge, skills and a sense of achievement. n Learners can develop skills in our well equipped training suite, or at a venue to suit you and your business needs. n We recognise the achievement of our learners with accredited training or Certificates of Attendance. n As part of our commitment to learning, attendees are supported to achieve course outcomes before, during and after sessions.
2
YMCA Training & Development Service
Awareness Sessions for Staff Working with Young People
6
n Alcohol Awareness n Awareness Sessions for Staff Working with Young People n Understanding Substance Misuse
Business and Meetings Skills
7
n Initial Business Planning/Feasibility n Minute Taking Training n Preparing for Trade Fairs n Report Writing n Running Effective Meetings
Drug Training for Adult Learners
8
n Basic Drug Awareness n NCFE Substance Misuse Awareness – Accredited
Employability Skills
9
n C.V. Writing Workshop n C.V.s and Job Applications n Job Interview Skills n PowerPoint for Job Interviews and Presentations
Health and Safety
10
n Control of Substances Hazardous to Health (COSHH) n Electrical Safety n Fire Safety n General Health & Safety n Manual Handling n Risk Assessment
Call us on 01902 371583
3
What our Learners say about us…
Course List Skills for Work
11/12
n Assertiveness and Confidence Building Workshop n Communication Skills n Design and Marketing for Groups and Organisations n Leadership and Management n Monitoring and Evaluation n Planning and Organising Work Tasks n Presentation Skills n Problem Solving and Decision Making n Project Management for Groups and Project Workers n Self-Management n Team Working n Time Management
Employment Skills Workshop 23.07.2009 “Very concise, friendly and accepted by young people.” Young People’s Substance Misuse Awareness Training 2010 “The trainer was the best I’ve encountered in four years of working in the Drug and Alcohol field.” NCFE 26/27.05.2010
Substance Use and Associated Risks for Young People
13
Support and Advice for Parents and Carers Surrounding Substances
“What I like most about the course was the quality of the teaching; the information was explained to a high standard.” NCFE 10/11.06.2010 “Wouldn’t hesitate to use in groups again!”
n Alcohol Awareness n Basic Substance Awareness n Keeping Safe and Resisting Peer Pressure Surrounding Substances n Sexual Health Awareness
Young People’s Substance Misuse Awareness Training 2010 “The teacher was friendly and there was a good atmosphere.” NCFE 10/11.08.2010
14
“Everything was covered in a lot of detail.” Project Planning 22.09.2010
n Awareness and Strategies Surrounding Substance Use
Complementary Therapies/Our Bespoke Service
15
Venues and Costs
16
“Super trainer!” Risk Assessment Training 22.09.2010 “Very good session that really got the young people thinking”
Booking Form (Individuals)
17/18
Young People’s Substance Misuse Awareness Training 2010
Booking Form (Organisations)
19/22
“This course made me feel more confident about myself and talking to other people.”
About YMCA
4
“Excellent. Relaxed atmosphere - very welcoming. The course made the whole experience as easy as possible to understand, with plenty of flip chart explanations. I could not praise the trainer enough. She was very helpful and understanding.”
Email us at: tad@ymca-wolverhampton.co.uk
23
Assertiveness and Confidence Building Workshop 29.10.2010
Find us at: www.ymca-wolverhampton.co.uk
5
Awareness Sessions for Staff Working with Young People
Business and Meetings Skills
Alcohol Awareness
Initial Business Planning/Feasibility
Course Code: ASYP1 Duration: Half Day or Full Day Course Options
Course Code: BM1 Duration: 1-2-1 (1 hour) tuition sessions
This course covers: Awareness of effects, risks and consequences of alcohol use. Understanding units of alcohol and varying alcohol strengths. Keeping safe around alcohol and resisting peer pressure.
These sessions enable participants to explore a business idea, find out if running a business is for them and if the business idea is worth further exploration.
Awareness Sessions for Staff Working with Young People
Course Code: BM2 Duration: Half Day or Full Day Course Options
Course Code: ASYP2 Duration: Half Day or Full Day Course Options This course involves topics such as: Awareness of effects, risks and consequences of substance use. Awareness of signs and symptoms of substance use; Health and Safety surrounding substance use.
Understanding Substance Misuse Course Code: ASYP3 Duration: Half Day Course This course looks at important issues, such as why young people use substances, what the associated risks of substance misuse are and some of the preventative strategies to help young people stay safe.
Minute Taking Training Take the stress out of taking minutes at meetings – a practical workshop for administrators and anyone required to take minutes.
Preparing for Trade Fairs Course Code: BM3 Duration: Half Day Course How to get your business noticed at Trade Fairs. Creative and cost effective ways to advertise your organisation and increase business.
Report Writing Course Code: BM4 Duration: Half Day Course This course covers the essentials of writing clear, concise and well presented reports. Learn how to structure and present information with confidence.
Running Effective Meetings Course Code: BM5 Duration: Half Day Course How to run positive and productive meetings; save time, save money, inventive solutions to decision making and achieving consensus.
6
YMCA Training & Development Service
Call us on 01902 371583
7
Drug Training for Adult Learners
Employability Skills
Basic Drug Awareness
C.V. Writing Workshop
Course Code: DTA1 Duration: Flexible Options
Course Code: ES1 Duration: Half Day or Full Day Course options
These courses are the ultimate in flexibility! Courses can be delivered from a half day to 2 days – depending on your level of need and circumstances. You can opt for our standard delivery package, or upgrade to our bespoke service, tailored to address specific issues your organisation may be facing, including drug policy advice and development.
This practical course covers everything you need to know about how to write an effective C.V and be taken seriously by employers. Suitable for everyone including those starting out in their first job, experienced employees, people made redundant, returners to the workplace.
NCFE Level 1 Award in Substance Misuse Awareness (Accredited) Course Code: DTA2 Duration: Two Day Course This course provides learners with a Nationally Recognised Qualification, an introductory level of knowledge about substances and varied progression routes. The course may support a professional learning and development need, or a personal interest in the subject matter.
C.V.s and Job Applications Course Code: ES2 Duration: Half Day (fast track) or Full Day Course options This workshop provides a quick and easy route to writing C.V.s and completing job applications. Take this course to learn to think like an employer and get your name on the job interview shortlist.
Job Interview Skills Course Code: ES3 Duration: Half Day or Full Day Course options Learn how to ‘think like an interviewer’, develop your confidence and prepare and practice questions for interview success.
PowerPoint for Job Interviews and Presentations Course Code: ES4 Duration: 1-2-1 (1 hour) tuition sessions These PowerPoint sessions usually run on an appointment basis at our Temple Street offices. However, we are happy to visit you to deliver the package on your own computer or using one of our laptop computers. The sessions aim to provide people who have some computer skills with an introduction to PowerPoint - usually just one session would enable a participant to produce a basic PowerPoint presentation that could be used successfully at a job interview. Additionally, this course is beneficial for people facing presentations and public speaking.
8
Email us at: tad@ymca-wolverhampton.co.uk
Find us at: www.ymca-wolverhampton.co.uk
9
Health and Safety
Skills for Work
Control of Substances Hazardous to Health (COSHH)
Assertiveness and Confidence Building Workshop
Course Code: HS1 Duration: Half Day Course
Course Code: SW1 Duration: Half Day Course
This course covers the essential aspects of COSHH, including how to apply and record COSHH essentials. Develop practical, straightforward and cost effective ways to approach COSHH in your organisation.
Essential skills suitable for anyone and everyone! This course is beneficial for those looking for work, in education or training, embarking on a new career, in a volunteering role, or simply to build confidence in everyday life.
Electrical Safety Course Code: HS2 Duration: Half Day Course This practical workshop covers the basics of electrical safety, including how to check for signs of faults and wear and tear. Straightforward and practical tasks guide you through the basics.
Fire Safety Course Code: HS3 Duration: Half Day Course This course gives participants an opportunity to see and use fire extinguishers (optional) and to be aware of how fires start and spread. Aimed at all levels of staff this practical course provides an overview of fire safety procedures including legislation, basic principles of fire and prevention, fire plans and emergency evacuation procedures.
General Health and Safety
Course Code: SW2 Duration: Half Day Course Essential skills for anyone and everyone who may be looking for work, is in education or training, is looking to start a new career, is in a volunteer roles, or just to build your confidence. Workshop includes: understanding how communication works and practical techniques to develop your skills for positive communications.
Design and Marketing for Groups and Organisations Course Code: SW3 Duration: Full Day Course Developed to meet the needs of smaller organisations, our popular Design and Marketing workshop includes an introduction to basic visual language, design and critical skills, the basic principles of marketing, and developing a marketing strategy.
Course Code: HS4 Duration: Half Day Course
Leadership and Management
This informative course provides an introduction to the core elements of health and safety in the workplace - fire, first aid, risk assessment, and manual handling. All of the essentials are covered to meet the needs of your organisation.
Course Code: SW4 Duration: Half Day or Full Day Course options
Manual Handling Course Code: HS5 Duration: Half Day Course A practical workshop that enables participants to learn how to tackle manual handling tasks safely. A mix of activities enables learners to develop their understanding and skills involved in carrying out tasks safely.
Risk Assessment
10
Communication Skills
A structured introduction to management and leadership. The course includes information on the role of the manager, leadership and management theories, styles and teamwork, and motivation.
Monitoring and Evaluation Course Code: SW5 Duration: Half Day Course How to use monitoring and evaluation to improve your service and raise the quality of your work.
Course Code: HS6 Duration: Half Day Course
Planning and Organising Work Tasks
This course covers the essential aspects of Risk Assessment, including why, how and who should conduct workplace risk assessments. A practical task enables learners to carry out basic risk assessments, which can be used in the workplace.
Course Code: SW6 Duration: Half Day Course
YMCA Training & Development Service
A practical workshop to help you get things done! Useful for students, people getting back into work and people in new work and volunteer roles.
Call us on 01902 371583
11
Substance Use and Associated Risks for Young People Presentation Skills
Alcohol Awareness
Course Code: SW7 Duration: Half Day or Full Day options
Course Code: SUYP1 Duration: Half Day or Full Day Course options
This course covers all the essentials needed to prepare and deliver a memorable presentation. The session includes: knowing your audience, developing your confidence, how to make your presentation engaging and involving your audience.
This course covers issues such as the effects, risks and consequences of alcohol, keeping safe around alcohol and resisting peer pressure.
Problem Solving and Decision Making Course Code: SW8 Duration: Half Day Course Practical methods for solving problems - in work, training, education, volunteering, and in life.
Basic Substance Awareness for Young People Course Code: SUYP2 Duration: Half Day Course A half day course covering the effects, risks and consequences of substance use.
Project Management for Groups and Project Workers
Keeping Safe and Resisting Peer Pressure Surrounding Substances
Course Code: SW9 Duration: Full Day Course
Course Code: SUYP3 Duration: Half Day Course
An outline introduction to the practical aspects of project management and planning. Straightforward approaches to getting started and running successful projects. A range of activities covers all the basics in a practical and informative way.
This course covers issues such as keeping safe, resisting peer pressure and building self esteem in relation to substance misuse issues.
Self-Management Course Code: SW10 Duration: Half Day Course A useful workshop for anyone looking to get back into work, for those looking for a new job or a change of work direction.
Sexual Health Awareness Course Code: SUYP4 Duration: Half Day or Full Day Course options This course includes information and advice on contraception, sexually transmitted infections and relationships.
Team Working Course Code: SW11 Duration: Half Day or Full Day Course options This is a great workshop for anyone aiming to work effectively with other people. The workshop includes topics such as the features of effective teamwork, leadership and team roles, and how to make workable contributions to the group. This is a highly practical session enabling participants to develop valuable teamwork skills.
Time Management Course Code: SW12 Duration: Half Day Course Learn techniques to get the most out of your precious time.
12
Email us at: tad@ymca-wolverhampton.co.uk
Find us at: www.ymca-wolverhampton.co.uk
13
Support and Advice for Parents and Carers Surrounding Substances
Complementary Therapies and Our Bespoke Service
Awareness and Strategies Surrounding Substance Use
Complementary Therapies
Course Code: SA1 Duration: Half Day or Full Day Course Options This course looks at the signs and symptoms of substance use and addresses some of the myths surrounding the subject. Additionally, we look at how to engage young people in talking about drugs/alcohol as well as how to deal with conflict.
Complementary Therapy can assist in reducing stress and anxiety levels caused by work related pressure and tension. At Wolverhampton YMCA we offer a variety of complementary therapies that will provide you with a natural way of feeling refreshed, rejuvenated and revitalised. Our range of treatments includes Aromatherapy, Bach Flower Remedies, Chair Therapy, Indian Head Massage and Reflexology. Call us on 01902 371582 to discuss our full range of therapies, or to book an appointment with one of our specialist qualified Complementary Therapists.
Our Bespoke Service Can’t see a course you like? No problem - just contact us to discuss your needs! Our bespoke training service can purpose build training packages to suit the needs of your organisation – from short, half day, courses, to longer, more indepth development programmes.
Training Needs Analysis In order to maximise the benefits of training to your organisation, we also offer a full Training Needs Analysis (TNA) service. The TNA process enables us to work together to analyse the development needs of your employees within the context of your organisation.
Contact us at: YMCA Training & Development Service 29 - 31 Temple Street, Wolverhampton, WV2 4AN. Tel: 01902 371583 . Fax: 01902 371598 Email: tad@ymca-wolverhampton.co.uk Web: www.ymca-wolverhampton.co.uk
14
YMCA Training & Development Service
Call us on 01902 371583
15
BFI1
Individual Training Course Booking Form
Venues and Costs Venues and Times
Full Name Mr/Mrs/Miss/Ms/Other (please indicate)
Courses are delivered at our conveniently located, city centre venue. Directions and access information are sent out when we confirm your booking.
Home Address
Alternatively, we can deliver the majority of our courses at a venue to suit you - contact us on 01902 371583 for more information. Courses not delivered at our venue are subject to an additional 20% charge to cover trainers’ travel and associated costs.
Postcode
Home Tel
Mobile
Date of Birth
All courses start at 9.00/9.30 and end at 12.30/1.00pm (half day) or 4.00pm (full day).
Employer/Organisation Name
Some of our courses can be delivered outside of normal office hours – contact us on 01902 371583 for more details.
Postcode
Work Tel
Work Mobile
Costs
Position held/Job title
Our costs include certificates, materials, handouts and refreshments.
Disability/Learning/Mobility Difficulty: YES/NO
Work Address
Please specify and provide details of any requirements:
Groups
Individuals
Half Day Course
£250
Half Day Course
£25
Course Reference/Number
One Day Course
£500
One Day Course
£50
Course Title
Two Day Course
£950
Two Day Course
£60
Ethnic Origin
Tuition sessions (1-2-1) £30/hour Bespoke Training
Tuition sessions (1-2-1) £30/hour
POA
Course Duration
This information is requested to enable us to monitor the implementation of our Equal Opportunities policy in accordance with the Race Relations Amendment Act using Government classifications of ethnicity:
White - British
Asian or Asian British - Pakistani
White - Irish
Asian or Asian British - Other background
White - Any other
Asian or Asian British - Indian
Chinese
Asian or Asian
British - Bangladeshi
Mixed - White and Black African
Courses run with a minimum of 10, and a maximum of 20, people.
Mixed - White and Asian
Mixed - Any other mixed background
All learners, unless completing a Nationally Recognised Qualification, receive a Certificate of Attendance upon completion of their training course.
Mixed - White and Black Caribbean
For operational reasons, we reserve the right to cancel or postpone courses. In the event of this occurring, you will have the opportunity to either change the date of your course (subject to availability) or cancel the booking with a full refund if no alternative course is available.
Black or Black British - Caribbean Black or Black British-Other background Black or Black British-African Other (please specify):
16
Email us at: tad@ymca-wolverhampton.co.uk
Find us at: www.ymca-wolverhampton.co.uk
17
Group Training Course Booking Form Do you have any special requirements?
BFG1a
Booking and Invoicing Contact Name Company
Course Cost
Deposit (enclosed)
Postal Address
Remaining Balance
Postcode
To secure a place on the course, a 20% (of course cost) deposit is required at the time of booking. The full balance is payable 3 weeks before the course commences. Bookings made later than 3 weeks before the commencement of the course: full course cost to be sent with booking form.
Contact Phone
Contact Fax
The course fee includes handouts and morning/afternoon refreshments.
Delegate Name
By signing this form you agree to your details being held on the Wolverhampton YMCA Training and Development Service database for statistical and marketing purposes. We will not disclose this information to any third parties.
Postal Address (if different from above)
Important Notice In the event that your booking has to be cancelled, the following charges will apply: up to 14 days prior to the course start - full reimbursement; up to 10 days prior to the course start - half of the course fees charged; less than 10 days prior to the course start - 100% of course fees charged.
Please detail any disabilities, learning difficulties, mobility problems, etc.
By signing this application form you are agreeing to these terms.
Delegate Information and Course Details Position Held
Contact Phone
Contact Fax
Course Title Course Date
Course Ref
Price
Position Held
Delegate Name
Signature of applicant:
Postal Address (if different from above)
Date:
Please return your completed application form and payment to: YMCA Training and Development Service 29-31 Temple Street, Wolverhampton, WV2 4AN. or by fax to: 01902 371598
18
Position Held
YMCA Training & Development Service
Contact Phone
Contact Fax
Please detail any disabilities, learning difficulties, mobility problems, etc.
Course Title Course Date
Course Ref
Call us on 01902 371583
Price
19
Group Training Course Booking Form Delegate Information and Course Details
Course Details Please indicate to whom course details are to be provided:
Position Held
Delegate Name
BFG1b
Please note: Course details include course times, dates, venues and any ID required, NOT details of course costs.
Postal Address (if different from above)
Booking and Invoicing Contact
Contact Phone
Contact Fax
Delegate
Payment Please indicate method of payment:
Please detail any disabilities, learning difficulties, mobility problems, etc.
Invoice Invoice Ref/Purchase Order No:
Course Title Course Date
Course Ref
Price
Cheque Please make cheques payable to: Wolverhampton YMCA BACS (Unity Bank Plc)
Position Held
Delegate Name
Date:
Account Name: Wolverhampton YMCA
Postal Address (if different from above)
Contact Phone
Contact Fax
Sort Code: 08-60-01 Account Number: 20220365
Terms and Conditions
Please detail any disabilities, learning difficulties, mobility problems, etc.
Fees. Invoices are issued against a company purchase order, following acceptance of registration, and must be paid within 30 days of the invoice date.
Course Title
The course fee includes training materials, handouts and morning/afternoon refreshments for each delegate.
Course Date
Course Ref
Price
Position Held
Delegate Name Postal Address (if different from above)
Contact Phone
Contact Fax
YMCA reserve the right to cancel any course at short notice, or to postpone or change the content of the course as may be required. If a course is cancelled by YMCA, the full fee will be refunded.
Please detail any disabilities, learning difficulties, mobility problems, etc. Course Title Course Date
Course Ref
Cancellations. A 10% administration fee will be charged for cancellations made up to two weeks prior to the start of the course. Cancellations thereafter will be liable to the loss of the full fee. Substitutions may be made at any time prior to the start of the course.
Price
YMCA does not accept liability for costs incurred by delegates or their organisations for cancelled travel arrangements and/or accommodation reservations. Substitutions, cancellations and any other changes to bookings must be confirmed in writing.
Please photocopy this form as necessary for additional delegate details.
20
Email us at: tad@ymca-wolverhampton.co.uk
Find us at: www.ymca-wolverhampton.co.uk
21
Did you know that YMCA… How did you find out about this course? YMCA Website
Other website (please specify)
Publication (please specify)
Recommendation
Previous course
Newsletter
Other (please specify)
I wish to book the delegate(s) on the course(s) detailed on form(s) BFG1a/ BFG1b. I have read and accept the booking terms and conditions. By signing this form you agree to your details being held on the Wolverhampton YMCA Training and Development Service database for statistical and marketing purposes. We will not disclose this information to any third parties. Print Name
…provide a range of services that reflect relevant quality standards, such as: n A 50-station fitness facility, large sports hall, superb dance studio and saunas in both changing rooms, all of which complement a very broad range of activities and programmes delivered by fully qualified instructors. n A variety of youth projects delivering developmental activities for young people. n Community work in a neighbourhood context providing clubs, outings, seasonal events and activities spanning all age groups. n Employability and Employer Engagement service enabling adults and young people to gain the right skills and attributes to be employable.
Signature Date
Please return your completed application form and payment to:
n Excellent adult learning, skills development and community education for local people, families and communities.
YMCA Training and Development Service 29-31 Temple Street, Wolverhampton, WV2 4AN.
n Specialist childcare that links into the Early Years Foundation Stage, encouraging children to grow and develop.
or by fax to: 01902 371598
n High quality drug and alcohol services for the support and rehabilitation of substance users and their families, carers and friends. n Supported housing for young people, providing Foyer accommodation in Wolverhampton, Rugeley and West Bromwich. n The Atrium Café, conveniently located at our Temple Street premises, providing a varied menu of freshly prepared food in a relaxing and welcoming atmosphere.
22
YMCA Training & Development Service
Call us on 01902 371583
23
Contact Us
If you have any course queries, please contact the Training and Development Service at: 29 - 31 Temple Street, Wolverhampton, WV2 4AN. Tel: 01902 371583 . Fax: 01902 371598 Email: tad@ymca-wolverhampton.co.uk Web: www.ymca-wolverhampton.co.uk
Find us on
Follow us on
Wolverhampton
West Bromwich & District
Registered Charity No. 1043739. Company limited by guarantee 3012233.