Western Downs Regional Council Operational Plan 2024-25

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A DIVERSE REGION AT THE FOREFRONT OF THE CHANGING WORLD

STRATEGIC PRIORITY: STRONG DIVERSE ECONOMY (PROGRESS)

Success DriversActionsAccountabilityExpected

Identifyopportunitiesthatfacilitatenewinvestmenttotheregion(includingintourism).

Enableaggressiveinvestmentattractiontotheregion.

Weaggressivelyattractbusinessandinvestmentopportunities

Ourregionisarecognisedleaderinagribusiness,energyand manufacturing

Wedeliverwatersecuritytoenablefutureeconomicgrowth

Weproactivelyadvanceourregionasatourismdestination

Ourbusinessesandindustryactivelyliveandbuylocal

EconomicDevelopmentManager30/06/2025

Completeindustry-specificinvestmentattractionplans,includingthedevelopmentofpromotionalmaterials.Planstotarget1.renewables-componentsmanufacturing,2. recycling,3.bio-energyandfuel,4.visitoreconomy.

InvestigationsfortheWesternDownsPlanningSchemeAmendmentThreeisprogressedandthoroughlyexamined.PlanningandEnvironmentManager31/12/2024CompleteplanningstudiestoaddresstheeightamendmentitemsagreedbyCouncilinDecember2023.

Identifyandenableopportunitiesthatfacilitateindustryleadingtrialsoradoptionofnewinnovationandtechnologiesintheregion.

EconomicDevelopmentManager30/06/2025InpartnershipwithToowoombaandSuratBasinEnterprise,providesupporttoinnovativeandindustryleadingtrialsintheWesternDowns.

Reviewwatersupplyoptionstoincreaseregionalwatersecurity.UtilitiesManager30/06/2025

WatersupplyimprovementsprogressedforeconomicgrowthinDalby.UtilitiesManager30/06/2025

Enableandsupportgrowthofourtourismproductacrossourregion.

Enablebusinessandindustrytoactivelyliveandbuylocal.

TheWesternDownsworkforceisgrowing,optimisedandfitforthefuture.

EconomicDevelopmentManager31/12/2024

EconomicDevelopmentManager30/06/2025

RegionalWaterSupplySecurityAssessmentrecommendationsarereviewed,andpresentoverviewofwatersupplystrategytoCouncil.

ContinueddevelopmentofDalbyWaterSupplyStrategyby; 1.completingdesktopreviewofavailablewaterallocationsforDalbyandinvestigatingalternativesupplyopportunities;and 2.presentingoverviewoffindingstoCouncil.

CompleteplanningandpromotionforonenewbookableexperiencethroughtheChinchillaVisitorInformationCentre,tocommencedeliverythroughouttourismpeakperiod (March-October).

DeliveryoftheBuyWesternDownsand#ExperienceWesternDownsprogramLocalLedEconomicRecovery(grantfundingreceived),includingthedevelopmentoftheBuy WesternDownsmoduleonthewebsite,deliveryofthemarketingcampaign,andasmallbusinessmarketingroadshowinsixtowns.

EconomicDevelopmentManager30/06/2025Engagespecialisedconsultantstocompleteaskillsstrategytobothenable'growinglocaltalent'aswellas'attractingskilledworkforce'totheregion.

STRATEGIC PRIORITY: ACTIVE VIBRANT COMMUNITY (PEOPLE)

Success DriversActionsAccountabilityExpected

ProgresstheDalbyCulturalCentreproject.CommunitiesManager 30/06/2025

EngagewithResourcesCommunityInfrastructureFund(RCIF)toensurecompliancewithgrantconditions.

CompleteLandManagementPlanprocess.

Completedetaildesignreadyfortender.

CompleteprocurementandtenderprocessinpartnershipwithFacilitiesdepartment.

Weareahappy,inclusivecommunity,proudofwherewelive

Ourpeopleofdiversebackgroundsandagesareunitedby social,culturalandsportingactivities

Ourparks,openspaces,andcommunityfacilitiesarealivewith activitiesandconnectourcommunities

Weareastrongsustainablecommunitysupportedbyvolunteers

Weempowercommunitiestodeveloplocalinitiativesand events

Ensurecommunitygroupshaveaccesstoasingle,userfriendlywebhostingplatformtohostpublicfacinginformation,contact details,communityeventsandotherrelevantdatatoacentralpoint.

Ourcommunityisinformedbyproactiveandtimelycommunicationsandgiventheopportunitytohaveitssayonissuesthatmatter toit.

ACouncilwideonlinebasedticketingsystemforeventsandprograms(NOTE:notforfacilitiesbookings)toreplacethevarious platformsused.

CommunitygroupsoperatedbyvolunteersusingCouncilfacilities(liaisonandagreements)haveaccesstoaqualitycommunity databaseandcalendarofevents.

CommunitiesManager 31/12/2024

CommunicationsandMarketing Manager 30/06/2025

CommunitiesManager 30/06/2025

UpdatetheWelcomeGuides.

Increasecommunityengagementsatisfactionscorefrom3.65to5.5(outoften).

Increasecommunicationsatisfactionscorefrom4.07to5.5(outoften).

Completereviewofonlineticketingsystemsand,subjecttorecommendationsandfurtherapproval,implementasuitablesystemthatcanbeusedforalldepartmentshosting programs,projectsandeventsthatrequireticketing.

CompletereviewthesuitabilityofMyCommunityDirectory.

CommunitiesManager 30/06/2025

Developandimplementgovernancesupportworkshopsfree-of-chargetocommunitygroups.

Reviewfundingmodelsforcommunitygroupsandshowgroundusers.

Strengthenourcommunityorganisations'futuresustainability,inspecificgalleriesandmuseums. CommunitiesManager 30/06/2025

Engagecreativelyandthroughtacticalliteraturewithyouth.

Developastrategyforthemanagementofmuseumsandgalleries.

Deliverthetravelstory-tellingcompetitionprojectforchildrenuptothirteen(13)yearsofage.

Deliverthestorytellingandstoryvisualisationcompetitionwithyouthandyoungadults,fourteen(14)totwenty-five(25)yearolds,usingvideography, graphicsandotherdigital media.

STRATEGIC PRIORITY: QUALITY LIFESTYLE (PLACE)

Implementationofnewcemeteryoperatingmodel.ParksandRecreationManager30/09/2024Deliverinformationsessionstoourkeystakeholdersonpolicy/processchangeandmakethisinformationavailabletothecommunity.

Reviewcouncilboatrampoperationsatourregionalrecreationalsites.ParksandRecreationManager30/06/2025Commencethedevelopmentofanewoperatingmodelforourregionalboatramps(includingpontoons).

Councilinspectsandassessestheconditionofundergroundstormwaterassets.SeniorWorksManager30/06/2025Targetedinspectionandconditionsurveyundertakenofundergroundstormwaterinfrastructureassets.

Councilisproactivelyfocusingonmaintainingandimprovingroadsidedrainagetoprotectourroadassetsandimproveamenityto thesurroundingcommunity.

DeliverontheendorsedLocalHousingActionPlanandenableresidentialdevelopmentanddiversityofstockintheWestern Downsregion.

WorksManagerMaintenance30/06/2025IncreasedroadsidedrainagemaintenanceisundertakenproportionaltotheOperationalBudgetinitiative.

PlanningandEnvironmentManager and EconomicDevelopmentManager

31/12/2024DeliveryofagreedWesternDownsRegionalCouncil'stwenty-one(21)actionsundertheLocalHousingActionPlan

PRIORITY: SUSTAINABLE ORGANISATION (PERFORMANCE)

Implementationofcarbonreductioninitiatives.EconomicDevelopmentManager30/06/2025CompletedeliveryofaCarbonEmissionReductionStrategyforWesternDownsRegionalCouncilinlinewiththeambitiontobenet-zeroby2050.

Buildamodernsuiteoflocallawsalignedtocommunityneedsandexpectations.

The2025-26CapitalWorksProgramisdevelopedandpresentedtoCouncilwithafocusonone-hundred(100)percentdeliveryof theprogram.

CustomerSupportandGovernance Manager 30/06/2025

Commencemulti-yearprojecttobuildanewsuiteoflocallawsinvolvingobjectiveidentification,projectscoping,resourceidentificationandengagement,situationanalysis, organisationalandcommunityengagement.

ChiefExecutiveOfficer30/06/2025Capitalworksprogramalignswithassetmanagementplansandorganisationalcapability.

ProgressCouncil'sdigitalprograminitiativesinaccordancewithadoptedDigitalRoadmap2022-2025.DigitalProgrammeDirector30/06/2025

Servicelevelplanningfocussesonsustainability.

PhaseThreeofthreeandhalfyearprogramisdeliveredbyduedateandwithinbudget.

EnterpriseResourcePlanningdeliveredinaccordancewithTechOneContract.

CustomerSupportandGovernance Manager 30/06/2025Highlevelserviceplansaredevelopedforexternallyfocussedserviceofferings.

ComprehensiveservicelevelreviewforParksandRecreation.ParksandRecreationManager31/03/2025AParksandRecreationServiceLevelStandardsGuideisdevelopedandadoptedbyCouncil.

AssetManagementPlansarerewrittenforallofCouncil'sassetclasses.StrategicAssetManagementGroup30/06/2025AssetManagementPlansrewrittenforallofCouncil'sassetclassesandalignwithCouncil'slong-termfinancialforecast.

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