G E N E R A L IN FO RM AT IO N

We hope you have enjoyed your day at Ascot and we look forward to seeing you again soon.

C Ar P Ar Ks

Please note that car parks close at 9pm and are not open overnight.

L O C A L T A X I S

Ascot Cars – 01344 297297, Cedar Cars – 01344 872777

C O N T A C T I N F O R M A T I O N

If you need to speak to a member of the team please call 0344 346 3000 or email enquiries@ascot.com

L O S T P R O P E R T Y

For lost property enquiries please call 0344 346 3000 – Monday to Friday.

F E E D B A C K

We would welcome and appreciate all feedback from your day at Ascot. If you would like to share your experience, please email feedback@ascot.com

P H O T O G R A P H Y

Racegoers are permitted to take photographs for personal use but photography for publication or commercial purposes is only permitted by Ascot accredited photographers. Our official photographers are:

Getty Images – gettyimages.co.uk

Megan Ridgewell - meganrosephotography.photoshelter.com

H O R S E W E L F A R E

At all meetings there is a team of specially qualified vets appointed to look after the welfare of all horses. During each race vets follow the horse by car and can attend a casualty in the same response time as the paramedic teams responsible for human casualties. It is standard practise for screens to be fixed around any horse receiving veterinary treatment. This does not reflect the severity of an injury, just allows the vet some privacy and the patient a calm environment in which to recover. Please do not always assume the worst if you see screens around a fallen horse.

A B A N D O N M E N T Po Li Cy

In the event of racing being abandoned, refunds on entrance money and car parks will only be made in the following circumstances: a) Abandonment before the running of the first race – full refund. b) Abandonment before the third or feature race, whichever is later – 50% refund

In the event of an abandonment, please apply to the sales manager in writing within three days for a refund.