BOODLES CHELTENHAM GOLD CUP

Important Notices

Abandoned Racing

• Full refunds for tickets will be given if racing is abandoned before the first race

• A 50% refund will be given if racing is abandoned before the third or feature race.

No cash refunds will be given on the day, but will be administered by post after the meeting. Applications for refunds should be sent within one month after the fixture except for The Festival presented by Magners when refunds will be processed automatically No refunds will be given for tickets that are purchased and then not required or used.

Admission Policy

The management reserves the right to refuse admission to anyone, and to remove any person, without assigning a reason if their behaviour is considered to be antisocial or likely to be disruptive.

Alcohol

Please would racegoers kindly note that the bringing of your own alcoholic drink into the Racecourse is strictly prohibited For your own enjoyment and to avoid disappointment please observe this restriction. Please respect our neighbours when leaving the racecourse. No alcohol is to be taken off site

Benches

Please would racegoers refrain from standing on the benches on the lawns in front of the grandstands As well as an obvious safety risk, it also blocks the view of a number of your fellow racegoers.

Dogs

Regrettably, dogs other than guide dogs are not allowed within the enclosures

E-Cigarettes

Please note, e-cigarettes are not permitted to be used inside.

Gambling

It is illegal for persons under the age of 18 to bet on the horses. gambleaware.co.uk

Crossing The Course

Racegoers in Club may cross into the centre of the course to watch races.

You will be informed over the PA system if a decision has been made otherwise preventing access should it be felt the quality of the racing surface is being affected by racegoers crossing the course

Racegoers may not cross back after a race until all horses have returned from the course and you have been permitted to do so by the racecourse stewards.

Feedback

We are always pleased to hear from our customers and are grateful for any feedback you can provide about your visit today. There is a short Feedback Form available online at cheltenham.co.uk and we value your comments.

Health and Safety Notice

The Racecourse would be grateful if you would observe all Health & Safety requirements whilst you are at Cheltenham Racecourse. The emergency exits from the bars onto the grandstand steppings are painted yellow and we would request that you do not stop whilst in this area. We would also request that only those that are disabled use the disabled viewing ramp and that parents keep a close eye on all children and prevent them from climbing the running rails and getting on to the actual racecourse We would also like to remind racegeors that the first aid room is located above the parade ring behind the See You Then Bar.

Notices

Weights, Pedigrees, Trainers’ Names, Descriptions, Performances and Values of races have been added for the convenience of the Public, but are subject to alteration All horses must parade in the Parade Ring except by permission of the Stewards, but in all cases must pass through the Ring on the way to the Post. The Management reserves the right to refuse admission to anyone without assigning a reason for so doing.

Parade Ring Access

In the interests of safety, access to the parade ring is strictly limited to Owners and Trainers with runners in the race, British Horseracing Authority Officials and Racecourse Officials who are on duty at the meeting and Emergency Service Personnel. Those people holding badges or accreditation that allow access to the Parade Ring are asked to refrain from entering this area unless it is absolutely necessary in the course of their business.

In-Running Betting

Please note that in-running betting is not allowed in any public areas of Cheltenham Racecourse. Any racegoer found to be in breach of this rule will be removed from the racecourse For the full terms and conditions of entry, please visit the racecourse website.

Touts

JCR is taking strong action against touts. Touting is seen by some as a legitimate way of buying or selling last minute tickets but many tickets sold by touts are fraudulent or counterfeit. An injunction has been issued preventing touting at the Racecourse

You could yourself be breaking the law by dealing with a tout Genuine tickets sales are available at all the entrances or in advance via the Racecourse website

Terms and Conditions

All you do at the Racecourse including transactions as well as entry onto the Racecourse are subject to the Terms and Conditions For details see the Racecourse Website www.cheltenham.co.uk. A copy is also available at the Racecourse Office

Racehorse & Jockey Welfare

The welfare of the sport’s equine and human participants is paramount to British Horseracing.

All racehorses trained in Britain are stabled at the premises licensed by the British Horseracing Authority (BHA). The standards demanded by BHA of licensed racehorse trainers far exceed those prescribed by animal welfare legislation.

Similarly, BHA licenses every racecourse, setting high standards for the racing surface and all parts of the course used by competitors, both human and equine. BHA Officials and Cheltenham Racecourse staff work in conjunction to ensure that the highest standards are met. In addition Cheltenham Racecourse employs eight veterinary surgeons, whose sole responsibility it is to provide care to the horses throughout their time at the racecourse.

In the event of an incident on the racecourse, any horse affected will receive immediate attention and treatment from the racecourse’s veterinary team Qualified paramedics and doctors are also on hand in the case of any incident involving a jockey.

If any incident occurs during a race it is routine practice for screens to be erected around the horse or jockey receiving treatment This is to allow the veterinary or medical personnel to make a safe and accurate diagnosis and so that they may perform any treatment in a private and calm environment. If necessary, horses and riders will be transported from the course to receive further treatment at the most appropriate equine hospital or Accident &

Needto Know More

Want to know about Racing Language, Hints & Tips, New to Racing, Betting information and much, much more visit our website below or scan our QR code www.thejockeyclub.co.uk/the-experience/racing-explained/