What is Rapport?
How Would You Use it?
You are Always Communicating!!
Physiology
High Impact
Tonality Words
Lower impact than you think!
Physiology Posture
Breathing
Gesture
Facial Expressions
Tonality Tone
Tempo
Pitch
Words Keywords Predicates Content Chunks
External
Event
Behavior
Matching and Mirroring Creates Unconscious Rapport! Mirroring Looks like a mirror image
Matching Looks like non-mirror image
So What’s the Goal?
CREATE POSITIVE FEELINGS!!
Matching and Mirroring Creates Unconscious Rapport! EXERCISE 45째 Angle
Use Matching
A leads, B follows with Matching/Mirroring
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