Presented By:
Brendan McClellan Manager, Customer Success Team
Special Guest:
Alison Harper Alison Harper & Company, LLC Baltimore, MD Member Since 2010
How many couples visit our sites every second?
41,898,843 2,629,744 15.9
Network visits in January
Seconds in a month
Visits per second
of consumers trust online reviews as much as personal recommendations *Local Consumer Review Survey (2012)
say positive reviews make them more likely to use a local business *Local Consumer Review Survey (2012)
Quality matters and Quantity rules
Double-digit reviews drive success
+106% traffic Create a Multiplier Effect on Your Listing
Showcase all of your reviews on WW
WeddingWire Award Programs
The Game Plan: • • • •
Ask past clients for reviews (try to get 1 per month!) Add your reviews to your website & blog Showcase your feedback on social media Always say “Thank You!”
Requesting Reviews Made Easier
Email Past Clients
Import Your Contacts
Best of all, you now have email transparency
Collect Reviews Through Social Media
of people 18-24 consider info on social networks when making purchasing decision *eMarketer Survey (2012)
Add Reviews to Website and Blog
Showcase Reviews on Social Media
AK
Showcase Reviews on Social Media
Ask Alison:
Alison Harper Alison Harper & Company, LLC Baltimore, MD Member since 2010
The Goal: 1 review a month
1. Schedule time to speak with a Customer Success Rep today! 2. Email our team at success@weddingwire.com 3. Contact your Customer Success Rep through your WW Account