INT EGRATED ANNUAL REPORT 2019 NSRI

Robbie Gibson (NSRI Plettenberg Bay coxswain) and Marc Rodgers (NSRI Plettenberg Bay Station Commander) holding the award presented to them at the IMRF award ceremony

the awards ceremony held in London in September 2019. The full story can be found on: https://www.nsri.org.za/2019/09/imrfinternational-maritime-rescue-federationawards-2019/.

We are also very proud to be recognised for the quality of our communication and reporting, having again received the 2019 winner’s award for our integrated annual report from Chartered Secretaries South Africa for the NPO Category.

Please refer to our website for a list of awards that we have received in recent years.

Contents

About this report inside front cover NSRI in numbers 2 Our business at a glance 4 » Who we are 4 » How we add value 6 » Ho w we aim for excellence 7 » Key objectives we met in 2019 7 » Our business model 8 » Our material issues 10 » Our company structure and governance 10 » Our capital tr ade-offs 12 Our purpose – saving lives 14 » Education and skills development 14 » P rimary prevention 17 » Secondary pr evention – Rescue 20 The context we operate in 22 Message from our Chairman 24 Report from our CEO 25 Engaging our stakeholders 27 » Who our stakeholders are 27 » How we engage 29 » F rom a volunteer point of view 36 Our funders 38 Our people 39 Our beneficiaries 43 Our infrastructure 45 Our technology 49 Financial review 51 Being accountable 52 » Members of the board 53 » Corporate governance 57 » Risk 63 Annual financial statements 66 Corporate information Back Cover