2-1-1 service

Chicago and suburban Cook County residents now have access to a local 2-1-1 service—changing the landscape for how we meet the needs of our neighbors. 2-1-1 is a free, 24/7/365 service that connects people with essential health and social service support and information during times of non-emergency crisis and for everyday needs.

*The 2-1-1 call center is not currently live, but will be available this winter.*

Important for residents: Call 9-1-1 for emergencies. Call 3-1-1 or call your city or village office for municipal or local government services if 3-1-1 is not available in your community

Call 9-8-8 for the suicide and crisis lifeline. For more information, visit; https://211metrochicago. org/?mibextid=Zxz2cZ

What 2-2-1 Is

• Easy to access, free helpline for citizens.

• Information and Referral Resource helping people connect to food, housing, utility payment assistance, health care, transportation, child care, employment, mental health, disaster information and assistance, and much more.

• Go-to resource for any essential health and social service needs, using easy to understand, accurate information while delivering a user friendly experience.