Holiday Programs T&C's - April 2025

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VACATION CARE TERMS AND CONDITIONS

Consent & Indemnity

1. By making this booking, I give consent for my child/children to:

(a) attend the vacation care program (Program) operated by West HQ Limited (SGAC);

(b) participate in all activities forming part of the SGAC Program; and

(c) travel between SGAC and ONE55.

2. I acknowledge that during my child’s/children’s participation in the activities my child/children will be exposed to the obvious risks associated with those activities.

Gymnastics, tumbling, and trampoline are inherently risky sports which regardless of how careful participants and instructors are, the risks cannot be eliminated.

SGAC has conducted risks assessments in respect of the activities within the Program which are available upon request.

3. I indemnify SGAC, its officers and agents and keep them indemnified against all loss, claims, demands, actions and liabilities of any kind (other than due to wilful negligence) arising from my child’s/children’s participation in the activities and the Program.

4. I understand that it is my responsibility to fully enquire of and disclose to SGAC staff and/or any other authorised person, any circumstances which could affect my child’s/children’s safety or any activities that I do not wish my child/children to participate in.

5. I authorise SGAC staff to organise medical or hospital treatment (including transportation by ambulance) as they deem necessary. I understand that I will be responsible for any costs incurred.

6. I acknowledge that additional fees will apply in the event that I fail to collect my child/children by 4.00pm. The late penalty fee will be charged at the rate of $30 for each 30 minutes.

7. Conduct

I understand that my child/children and myself are bound by the Conditions of Entry for SGAC and ONE55 and Code of Conduct (Policies)

These documents are available at https://www.sgac.com.au/ and https://www.one55.com.au/ and https://issuu.com/westhq/docs/2022-07one55-code-of-conduct?fr=sNDgzODIxODAxMg

I acknowledge that initial registration payments may be reimbursed if SGAC determines that the needs of child/children are outside the scope of the program.

I acknowledge that if my child/children breach any of the Policies I will be contacted and my child may be removed from the Program without refund.

I understand that, should my child/children cause disruption or behave in a way that detrimentally affects the enjoyment of other participants in the Program, he/she/they may be asked to leave for the day and/or the entire Program and I will be contacted to collect they/them.

8. Attire

(a) Aquatic participants must wear recognised swimwear; street wear or other clothing is not permitted in the pool. All other relevant policies must be adhered to, including but not limited to, Aqua Nappy Policy, Hygiene Policy, Pool Safety Policy and Public Swimming Policy.

(b) Gymnastic and gym participants must wear suitable gym attire and appropriate footwear at all times.

9. Marketing

I give permission for my child/children to be photographed/recorded by SGAC staff while participating in the Program and consent for the photos/recordings to be used for marketing, training, end-of-day email communication and publicity purposes.

10. Fees and Refund

(a) Cancellation and refund of Program fees will only be considered for participants who have suffered a major illness/injury, eg contagious infections, broken bones or hospitalisation. A doctor's certificate must be provided in support of the refund request. The request must be made within seven (7) days of the commencement of the Program.

(b) Refunds will not be granted for any reason other than those set out in 10.(a).

(c) Cancellation will only be accepted for the entire Program. Fees associated with any missed days of the Program will be forfeited.

11. Privacy

SGAC recognises the importance of protecting the privacy and rights of individuals concerning their personal information.

Full details of SGAC’s Privacy Policy can be found at https://www.sgac.com.au/privacy-policy/

Consent & Indemnity

1. By making this booking, I give consent for my child/children to:

(a) attend the Flip N Tumble program (Program) operated by West HQ Limited (SGAC);

(b) participate in all activities forming part of the SGAC Program; and

(c) travel between SGAC and ONE55.

2. I acknowledge that during my child’s/children’s participation in the activities my child/children will be exposed to the obvious risks associated with those activities.

Gymnastics, tumbling, and trampoline are inherently risky sports which regardless of how careful participants and instructors are, the risks cannot be eliminated.

SGAC has conducted risks assessments in respect of the activities within the Program which are available upon request.

3. I indemnify SGAC, its officers and agents and keep them indemnified against all loss, claims, demands, actions and liabilities of any kind (other than due to wilful negligence) arising from my child’s/children’s participation in the activities and the Program.

4. I understand that it is my responsibility to fully enquire of and disclose to SGAC staff and/or any other authorised person, any circumstances which could affect my child’s/children’s safety or any activities that I do not wish my child/children to participate in.

5. I authorise SGAC staff to organise medical or hospital treatment (including transportation by ambulance) as they deem necessary. I understand that I will be responsible for any costs incurred.

6. I acknowledge that additional fees will apply in the event that I fail to collect my child/children by 4.00pm. The late penalty fee will be charged at the rate of $30 for each 30 minutes.

7. Conduct

I understand that my child/children and myself are bound by the Conditions of Entry for SGAC and ONE55 and Code of Conduct (Policies) These documents are available at https://www.sgac.com.au/

I acknowledge that initial registration payments may be reimbursed if SGAC determines that the needs of child/children are outside the scope of the program.

I acknowledge that if my child/children breach any of the Policies I will be contacted and my child may be removed from the Program without refund.

I understand that, should my child/children cause disruption or behave in a way that detrimentally affects the enjoyment of other participants in the Program, he/she/they may be asked to leave for the day and/or the entire Program and I will be contacted to collect they/them.

8. Attire

(a) Gymnastic and gym participants must wear suitable gym attire and appropriate footwear at all times.

9. Marketing

I give permission for my child/children to be photographed/recorded by SGAC staff while participating in the Program and consent for the photos/recordings to be used for marketing, training, end-of-day email communication and publicity purposes.

10. Fees and Refund

(a) Cancellation and refund of Program fees will only be considered for participants who have suffered a major illness/injury, eg. contagious infections, broken bones or hospitalisation. A doctor's certificate must be provided in support of the refund request. The request must be made within seven (7) days of the commencement of the Program.

(b) Refunds will not be granted for any reason other than those set out in 10.(a).

(c) Cancellation will only be accepted for the entire Program. Fees associated with any missed days of the Program will be forfeited.

11. Privacy

SGAC recognises the importance of protecting the privacy and rights of individuals concerning their personal information.

Full details of SGAC’s Privacy Policy can be found at https://www.sgac.com.au/privacy-policy/

HOLIDAY INTENSIVE TERMS AND CONDITIONS

In addition to SGAC's Member Terms & Conditions, the following conditions apply to SGAC School Holiday Programs.

- No cancellation refund is permitted after the booking payment has been processed, except when a doctor's certificate is provided to SGAC as proof of the child's inability to attend the Holiday Program. Refunds will not be given for any other reason.

New Customers to SGAC Programs

- I permit for my child to be photographed/recorded by SGAC while participating in any activities conducted by SGAC. I consent for the photos/recordings to be used for marketing, training & publicity purposes if required by SGAC.

- You give consent for your child/children (as named on this class booking) to attend the Holiday Program. As the parent/responsible person you acknowledge and agree that it is your responsibility to disclose to SGAC staff and/or any other authorised person, any circumstances which could affect the safety of your child/children or any activities that you do not wish your child/children to participate in.

- You understand that some activities involve risk of personal injury and/or property damage. You acknowledge and agree that SGAC will not be responsible for any accidents/loss or injury suffered by your child/children during the Holiday Program Activities.

- You authorise and consent to SGAC organising medical or hospital treatment as deemed necessary, at your expense.

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