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no.282 • £4.75 incorporating
April 2020
The Number One magazine for the care sector
Care providers dismayed over Budget details CARE providers are dismayed after there was merely a promise of action in “the next few months” in the Budget to ease the crisis in the care of older and vulnerable adults. The Independent Care Group had hoped to see Chancellor Rishi Sunak unveil measures to help social care, especially as the sector looks likely to be hit hard by coronavirus. They argue that coronavirus is demonstrating the need for social care and NHS healthcare to work together and be funded equally. The ICG says the Government now needs to press on with proposed cross-party talks and include providers in those talks, to hear the ideas they have for ending the social care crisis. The Group’s chair, Mike Padgham, said: “There was a lot to welcome in the budget: extra funding for the NHS, support for small businesses and a lot to help the economy during the coronavirus outbreak. “But this was also an opportunity missed by the Chancellor and the Government to begin tackling the ongoing crisis in social care. Some 1.5m people aren’t getting the care they need and we have been promised measures now for years, but nothing is changing. “There is little doubt that coronavirus is going to hit us hard and will exacerbate problems
already being felt in the sector, but there was no recognition of that today. Support for NHS services is without doubt helpful, but without corresponding action to help social care it will be worthless. It is worth remembering that there are 410,000 people in residential care, almost three times the number of people in hospital beds. “To be able to cope with coronavirus, support for the NHS has to be matched by support for social care – an argument we have been making for years. “Sadly, in only promising to tackle social care “in the next few months”, the Government is failing in its pledge to tackle this crisis and get it done.” The Group says the Government must now press on with proposed cross-party talks on social care. “These talks cannot begin soon enough and we very much hope that care providers will be included in those talks as we are at the sharp end of care delivery and have many ideas and suggestions as to how the crisis can be tackled,” Mike added. He has warned that the extra £1.5bn already pledged by the Government for social care won’t even touch the sides in terms of solving the crisis as it will be swallowed up by providers having to meet the increase in the National Minimum Wage.
Nationwide Healthcare Staff
CQC to stop inspections to support providers
Residents at Overbury House care home in Wroxham have been striking up friendships the old fashioned way, by writing and receiving letters. To mark the recent ‘Send a Card to a Friend Day’ the team at the home worked with Norwich-based charity ‘Friend In Deed’ to spread some happiness throughout the home in the form of handwritten letters and cards. The home has worked with residents at Overbury House for some time, regularly bringing groups of pre-school children to engage with the residents. Now, the charity has called upon local communities to encourage children to send a letter or card to the home to be enjoyed by a resident. More than 40 letters have already been received, with children from Taverham Junior School also getting involved and sending a bagful of letters to the home. n Activities coordinator Elaine Wilcox is pictured with a selection of the letters.
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THE Care Quality Commission has announced that it has stopped routine inspections. During the COVID-19 pandemic, the CQC’s primary objective will be to support providers to keep people safe during a period of unprecedented pressure on the health and care system. Chief executive Ian Trenholm said: “During this period, our priority will be to support those who deliver health and social care to keep people safe during this global health emergency. “It may still be necessary to use our inspection powers in a very small number of cases when there is clear evidence of harm, such as allegations of abuse. In adult social care, our inspectors will also be acting as a support for registered managers, providing advice and guidance throughout this period in the absence of a single national body equivalent to NHS England. “We are talking to social care providers about how to most effectively collect information from them to ensure that the Government has a clear picture of the impact that COVID-19 is having on the sector.” Other support CQC is offering includes the return of clinically qualified advisors to help with the national response and secondments of staff to DHSC, Public Health England and NHS England.
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CARINGNEWS
Dinner lady revisits school five decades after her last shift
A CARE home resident who recently celebrated her 101st birthday has revisited the school where she worked as a dinner lady for 20 years to see how things have changed since her last shift. Bowbridge Court in Newark has launched a Wish Tree initiative where residents have the opportunity to ‘make a wish’ for something they would really like to do, and staff then support them to achieve their goals. Following many long and happy years as a dinner lady at Bishop Alexander LEAD Academy, Kathleen Treharne wished to revisit the school and meet the children and staff and see for herself how things have changed since she was last there. Gaynor Smart-McCann, Bowbridge Court home manager, said: ‘’Kathleen is such a lovely lady and I am so pleased she has enjoyed her day at the school.
Resident Kathleen Treharne and the staff team at Bishop Alexander School in Newark. “The wish tree is such a her visit, and on arrival was fantastic initiative and I presented with old school am so proud to be a part of record books, which included something that means so an entry from when her much to our residents.” daughter Jennifer was a pupil. She had a full itinerary of Kathleen later enjoyed coffee things to do and see during and cake in the staff room
with teachers and kitchen staff where they reminisced about times gone by and discussed new ways of learning for the children and events coming up at school. She spent time with all the year groups, including nursery children who performed songs and danced for her. Kathleen then hosted a question and answer session with the older classes, where they listened to her accounts of her childhood and has been invited back to speak with the older children about her experiences during war times as part of their history syllabus. She then joined the pupils for lunch, which brought back many happy memories of her time as a dinner lady. Before leaving the school the head teacher presented Kathleen with a copy of the original opening programmes from when the school originally opened in 1955.
At Script Media, we try to get things right but occasionally, we make mistakes. If you have a complaint about a story featured in our magazine or on our website, please, in the first instance, contact us by email: dm@scriptmedia.co.uk We abide by the Editors’ Code of Practice as demanded by the Independent Press Standards Organisation. For details on the code and what to do should you be unsatisfied with the way we handle your complaint, please visit www.ipso.co.uk
Free Remote CareDocs Training and Product Demonstrations We’re all conscious of the risk Coronavirus is posing to vulnerable people. Keeping those in our care safe is becoming more challenging. We’re adapting to daily changes, but accurately and regularly recording residents’ wellbeing remains crucial to delivering the best standard of care and spotting early signs of illness. At CareDocs we want you to continue benefitting from our newest product updates and tools. To keep you and the people in your care in the safest possible position, we’re providing free remote software training and free remote product demonstrations. This means our friendly and professional trainers can show you the efficient and time-saving features CareDocs offers on your computer, without having to visit your business.
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www.caring-uk.co.uk Advertising Healthcare Product Manager: Bev Green Tel: 01226 734288 Email: bg@scriptmedia.co.uk Assistant Sales Manager: Tracy Stacey Tel: 01226 734480 Email: cuk3@scriptmedia.co.uk National Sales Executive: Sales and Marketing Director: Tony Barry Tel: 01226 734605 Email: tb@scriptmedia.co.uk Publishers Script Media 47 Church Street, Barnsley, South Yorkshire S70 2AS. Email: info@caring-uk.co.uk Editorial Group Editor: Judith Halkerston Tel: 01226 734639 jh@scriptmedia.co.uk Group Production Editor: Dominic Musgrave Tel: 01226 734407 dm@scriptmedia.co.uk Studio Manager: Stewart Holt Tel: 01226 734414 sth@scriptmedia.co.uk Database enquiries to: 01226 734695 E-mail: circulation@ scriptmedia.co.uk Whilst every effort is made to ensure the accuracy of all content, the publishers do not accept liability for error, printed or otherwise, that may occur. Follow us on Twitter @caringuk
4
CARINGNEWS
Former PM supports growth RT HON Theresa May MP has pledged her support for the private retirement communities sector. In a meeting with Will Bax, CEO of Retirement Villages Group, and Gareth Lyon, head of policy and communications at Associated Retirement Community Operators, she discussed the sector at length and acknowledged the growth in demand for the model. “Mrs May was very receptive to our thoughts and we had an extremely positive and constructive conversation,” said Will, who hosted the meeting at his group’s Oxfordshire community, Thamesfield in Henley on Thames. “She recognises the challenges of our ageing society and the role of private retirement communities in responding to the growing demand for more supported living. “We discussed the need for a broader range of product and tenure choices offering greater affordability and reaching as wide a breadth of consumers as possible. “We also shared our thoughts with Mrs May around the idea of a government task force to support growth in the sector and consider issues around planning reform, tenure and consumer rights.”
Company recognised with third Investors in People Gold award A FAMILY-run homecare company has been recognised as an outstanding employer after receiving the prestigious Investors in People Gold accreditation for the third time running. Harrogate-based Continued Care is among just 15 per cent of all UK organisations to achieve IiP Gold following a rigorous assessment. The standard is given to organisations that are highly effective at leading, supporting, developing and managing their people to achieve business success. The IiP assessor found that Continued Care’s employees have high levels of job satisfaction, as well as excellent opportunities for learning, personal development and progression. In his report, he said: “Without exception all the people I met during the discussions clearly indicated they are proud to work for Continued Care and believe the organisation is a great place to work.” The accolade underlines Continued Care’s credentials as one of the best home care employers in Harrogate and the wider area. The company was first awarded Gold in 2014, then in 2016, and again in January this year. Director Samantha Harrison said: “The IiP Gold standard is very
difficult to achieve, so we are over the moon that we have retained it for the third time running. “Staff recruitment and retention are notoriously difficult in the care sector, so we are proud to be recognised as a great place to work. “We understand the importance of ensuring our employees are happy and confident in their role by offering support, rewards and career development opportunities to all.” Continued Care employs around 250 people and offers a range of homecare services across Harrogate, Knaresborough, Ripon, Thirsk and Settle. The company supports and engages its staff in a number of ways, from providing a comprehensive induction programme, ongoing training and help with additional qualifications, to
wellbeing initiatives such as free gym classes and mindfulness sessions, employee incentives, and social events. Samantha added: “Without our people, we wouldn’t be able to deliver consistently high standards of care to our service users. Our staff are the reason we continue to achieve growth and success. “This is why we maintain a culture of openness, respect and support to ensure that everybody reaches their potential. “Working in the care sector can be both challenging and rewarding, and every single person who works for us is fantastic at what they do and dedicated to helping achieve the very best outcomes for our clients. We are so grateful to them all, and very proud of our team.”
6
CARINGNEWS
Maritime charity cuts its carbon footprint
Advertiser’s announcement
The Alzheimer’s Show 2020, Olympia London THE UK’s leading event for dementia runs on June 5 and 6 at Olympia London. The two-day conference and exhibition showcases the latest information, advice, products and services for healthcare professionals and the public helping those with Alzheimer’s and dementia. A full conference programme features leading experts and professionals in three separate theatres, as well as daily question time sessions, panel debates, Q&A sessions, practical activity workshops, professional advice clinics, interactive
dementia experiences and a wide range of dementia and care exhibitors. New for 2020, the Virtual Dementia Tour will be delivering their complete training session involving an eightminute simulation followed by a 75-minute debrief giving visitors the opportunity to fully understand the behaviour and needs of people living with dementia. Spaces are limited and should be booked in advance. Tickets cost £17.50 online, £25 on the door. The full Virtual Dementia Tour costs £45 and includes entry to the show.
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thousands of unnecessary single-use plastic objects from being thrown away demonstrates our ability as a collective society to drive meaningful environmental change.” In addition to this, the senior management team has been working to reduce the home’s reliance on fossil fuels over the last three years by installing solar panels, which have cut electricity bills by around 15 per cent. The site’s sustainable pellet-fired biomass boiler has reduced gas usage by around 20 per cent and a 135m borehole has also been sunk to supply fresh water at a projected saving of £8,000 per year, allowing the charity to invest in facilities for the home and its residents. Alongside its work to reduce waste and carbon emissions at its care home, The Royal Alfred Seafarers’ Society has also produced a top tips guide for like-minded businesses to reducing plastic waste: n Prevent waste contamination by using a second bin to separate nonrecyclables. n Recycle contact lenses at your nearest opticians. n Use microfibre cloths instead of wet wipes that can be washed and reused n Use recyclable paper straws rather than plastic. n Use compostable cups as opposed to single-use plastics.
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SURREY-based care home The Royal Alfred Seafarers’ Society is reaping the rewards of its green initiatives after cutting its plastic usage by 74,000 items per year to dramatically reduce its carbon footprint. The maritime charity caters for 68 residents at its Belvedere House nursing care home and has prevented 52,000 plastic cups and 22,000 wet wipes from reaching landfill by rolling out an environmental plan, fronted by staff. Commander Brian Boxall-Hunt, chief executive of the Society, said: “Although public awareness and willingness to reduce carbon emissions is currently high on the news agenda, we identified the need to begin investing in green technology many years ago and are experiencing the benefits every day. “As a not-for-profit organisation, we have to manage the challenge of keeping costs down where possible while delivering an outstanding level of innovative care to all our residents that depend on us for a good quality of life. “While investing in green technology was a big investment for the home, not only are we beginning to reap the financial rewards, but can be proud of our efforts to reduce our carbon footprint as much as possible. “Our staff have been pivotal to this and the fact they have prevented
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CARINGNEWS Advertiser’s announcement
CareTutor – the new interactive video eLearning portal CareTutor is the new, interactive video-based eLearning portal, which hosts all of the awardwinning and accredited social care courses from BVS Training. CareTutor offers the best in social care eLearning, offering high-quality, cost-effective video-based training, giving your staff the skills your organisation needs. Where other providers offer text-based eLearning, CareTutor is the only provider to offer interactive, video-based training courses to the social care sector. Not only is our content more engaging and effective, we are matching low-quality text-based eLearning providers on price – from 45p per user, per month to access all 60+ CareTutor courses. With more than 60 professional video courses available (and more coming soon), CareTutor has all the courses that you need to train your staff to the highest possible standards. CareTutor features: n Full traffic light-based training matrix and reporting. n Online assessment and certification. n Courses meet Care Certificate, AWIF, Scottish and NI Care Standards. n High-quality interactive videos with professional actors and modern, real-life care home and home care locations. n Courses produced with the support of leading UK social care consultants. n Peer reviewed by organisations such as the Alzheimer’s Society, SCIE and Boots.
n Endorsed by Skills for Care and CPD accredited. Why use video training? Did you know that videos are processed by the brain 60,000 times faster than text? Leading studies have found that around 90 per cent of the total information transmitted to your brain is visual. Most eLearning providers use text-based training and offer visuals through the medium of clip art, or stock images purchased online. Some even claim to be video-based training,
however when you dig a little deeper, you see that the ‘video training’ is actually just someone talking to camera, reading a script. CareTutor’s professional video training courses feature real actors in real care settings, meaning that your staff will be well prepared for their role as a care worker. Videos are memorable. Videos engage viewers. Train your staff with CareTutor videos today. Call us on 0345 644 2866 to find out more and arrange a free demo, email info@caretutor.org or visit www.caretutor.org
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CARINGNEWS Christina McKelvie MSP, Minister for Older People and Equalities, spent the afternoon chatting with residents at Avonbridge care home in Hamilton. Residents had the opportunity to chat with Christina about current affairs, their views on the local area and what will happen now the UK has left the European Union. She said: “It was great to visit Avonbridge again and get a look around the lovely home. I had a wonderful afternoon chatting to the residents and hearing about all the work the staff have planned to revamp the home to make it even more dementia friendly.” Christine is pictured with 100 year-old resident Margaret Whip.
Home marks Make a Friend Day with launch of project A HERTFORDSHIRE care home has teamed up with a local school to form friendships the old-fashioned way by sharing letters to mark National Make a Friend Day. Foxholes Care Home and Hitchin Girls’ School have joined forces to pair up eight residents with students as part of its pen pal project, which will see them exchange letters seasonally throughout the year. Having been written recently to mark the launch, Year 13 student Charlotte Bishop, who is leading the initiative, dropped off the first batch of letters to the home, which were from a mix of students in secondary and sixth form education. Neil Gandecha, estate manager at Foxholes Care Home, said: “We’re really excited to collaborate with Hitchin Girls’ School on this pen pal
project, especially with it coinciding with National Make a Friend Day. “The majority of friendships formed in schools are made between people in the same age bracket and those around them, and the same is true for care homes. “We wanted to breakdown this barrier and offer our residents the chance to form friendships with younger people. “The elderly have lived full, eventful lives and have wonderful stories to share with the students, and vice versa we hope.” National Make a Friend Day encourages people from different backgrounds to form new friendships, to help broaden their horizons, see things from a different perspective, sharpen their social skills, and prevent loneliness.
London home set to close after further ‘Inadequate’ rating
A CARE home in the London borough of Havering is to close after being rated Inadequate overall by the Care Quality Commission. Alton House, in Hornchurch, was rated Inadequate for being safe and well-led. It was rated Requires Improvement for being caring, effective and responsive, following the inspection in January. The home’s owners have made the decision to move all residents out of the service. They have been supported by the local authority commissioning team to ensure suitable alternative placements have been identified for people. Alison Murray, CQC’s head of adult social care inspection in London, said: “It is always sad when a provider decides to close a service, it is paramount that people get good quality care and that was not happening at Alton House. “Everybody who was living at Alton House has now moved out and we wish them well in their now homes.” At the time CQC inspected, there were 15 people living at the service. Inspectors found risk assessments and the management of medicines were inadequate and did not support staff to ensure people received safe
care and told CQC they felt safe; however, the systems in place did not always protect people from abuse and harm. Staff did not receive an adequate induction or relevant up to date training to ensure they could provide effective care. People were not supported to have maximum choice and control of their lives. People were not always treated in a kind and dignified manner. Alton House has been in Special Measures since October 15 2018. During this inspection the provider did not demonstrate that improvements have been made. CQC found for one resident, many parts of their care file had not been updated in 14-15 months. Specifically, risk assessments for ‘sight, hearing and communication’, ‘personal care’ and ‘skin’ had not been updated since November 2018. Some staff members were not competency assessed and had not received training to handle medicines. Records confirmed that four staff members had not completed medicines training and eight staff members had not had their competency to administer medicines assessed.
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Caring UK Care Providers Conference Pushing the boundaries of care excellence
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CARING UK CONFERENCES 2020 EARLY BIRD
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18th November 2020
Speakers include: Nadra Ahmed OBE, National Care Association Martin Green, Care England • Vic Rayner, National Care Forum Care Quality Commission • Skills for Care Office of the Public Guardian • Oomph! Wellness • Care Docs
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11
CARINGNEWS Advertiser’s announcement
How safe are your ratings? LAST month I called out inspecting officers who ask impossible questions like “What you would do if all your staff went down with the Ebola virus?” Er, do I need to retract that? Nope. Now that the coronavirus outbreak has become pandemic, the question that we might ask now is: “If some of my staff go down with coronavirus-like illness, perhaps at a time when some of my service users have increased care needs such as isolation requirements, how likely is it that I might be in breach of the regulations?” Good question. We have all seen the bandwagon effect in media questioning. Can the NHS cope with 100,000 cases? And if so could they cope with two hundred thousand? And do they have the resources if it was three hundred thousand? And so on. We can only hope that this is not reflected in the approach of the Care Quality Commission. Regulation 22 of the fundamental standards covers the offences that the regulations create. If a regulation is in the list, then (subject in some cases to the test of whether the breach has resulted in harm or a significant risk of harm) breach of it is an offence. Regulation 18 (Staffing) is not in the list, but regulation 12 (Safe care and treatment) is. But soft, what light through yonder window breaks? Regulation 22 also provides for a reasonable excuse in any enforcement action. “But it is a defence for a registered person to prove that they took all reasonable steps and exercised all due diligence to prevent the breach of any of those regulations that has occurred.” Each case will hang on its facts, and the burden of proof is firmly on the provider, but the provision means that even where harm has occurred there
may be no offence if that rider is satisfied. In the case of anticipated short-staffing of unknown extent and duration, that comes down to the contingency arrangements. Robust. Comprehensive. Clear. Recently reviewed in the light of developments. In hard copy, readily accessible in a top drawer. Enabling the most senior person left standing to prioritise delivery of care. If not an up to date list of risk-scored service users then at least a system for determining how best to keep care safe for the greatest number of people. And to keep the envious moon at bay. HSC Professional (Consultancy) provides
consultancy at a fraction of the cost of solicitors, with fixed fees for standard work (response to draft inspection reports and proposed enforcement, requests for review of ratings); response to notices of proposal; compliance assessments; and provider information returns; for care homes and domiciliary care services. For a free preliminary consultation on your consultancy needs please call Richard Fairburn on 07866 605545. For the service brochure please make yourself at home at www.hsc-prof.com or follow the links from the Facebook page at facebook.com/HSCProfessional-Consultancy-1715456902020143/
12
CARINGNEWS
Care group’s inspection ratings are spotless
Residents reminisce on radio memories RESIDENTS at a Surrey care home have been reminiscing about their earliest memories of radio to mark World Radio Day – with one able to recite Churchill’s famous speeches and another vividly recalling the death of George V and the abdication of Edward VIII. Both Huntington and Langham Estate residents Bronwyn Barton, 95, and Eileen Wilmott, 90, remember the death of George V, which occurred o January 20, 1936 being announced on the radio, followed by the abdication of Edward VIII later in the same year. Charlie Hoare, director of the Huntington & Langham Estate, said: “One of the beauties of a care home is that it provides such a wonderful font of memories to dip into. “It was clear that both Eileen and Bronwyn relished reminiscing about times gone by, providing them with a lovely opportunity to talk about the things they remembered and enjoyed.” “On top of this, the additional
benefit is that understanding the past really helps younger generations. We need to capture these memories while we can if we’re to learn anything from history. “We encourage the people who live here to open up about their life experiences, something that helps us all of us to learn and grow, while boosting their own wellbeing in the process.” Moving on to their favourite radio programmes, Bronwyn recollects listening to Jack Jackson, who featured on the BBC Light Programme, a mainstream light entertainment show that ran from 1945 to 1967. Jack, featuring as compere, appeared on shows such as ‘Record Roundup’, the style of which influenced future household radio names such as Kenny Everett and Noel Edmonds World Radio Day takes place on February 13 and is a UNESCO backed awareness event.
A WEST Yorkshire based care company has achieved an average infection control rating of 98.8 per cent across all five of its nursing and care homes. Czajka Care Group’s Fairmount Nursing Home, which is in Nab Wood near Shipley, was the final home to be inspected, achieving an ‘excellent’ rating of 99.23 per cent following an inspection by Infection Prevention, Public Health and City of Bradford Metropolitan District Council’s Department of Health and Wellbeing. The assessors looked at everything from general management, staff health and training, to the guidelines and policies the group has in place. Examining all communal and private rooms, bathrooms and visitor WCs, the inspectors also assessed the laundry and linen management, food hygiene, waste management and the handling and disposal of sharp objects. All residential and medical equipment was also put through its paces. Konrad Czajka, managing director of Czajka Care Group, said: “This latest inspection at Fairmount Nursing Home is testament to the hard work
and dedication of our entire team. “Our new manager Rebecca Blackburn has immediately overseen the inspection process and quite rightly ensured that everything is spotless. “Infection control is serious – proper procedures and high standards of cleanliness help keep residents healthy and mean our homes run smoothly.” The group’s other homes include Currergate Nursing Home in Steeton, which has a rating of 99.2 per cent, Beanlands Nursing Home in Cross Hills, which has a 98.7 per cent rating and Brookfield Care Home in Nab Wood, which has a rating of 99.18 per cent. Czajka’s specialist nursing home in Nab Wood, Staveley Birk Leas, which cares for young people with a range of conditions from the age of 18 through to 64, has a rating of 97.77 per cent. The provider also has a five-star Food Hygiene Rating Scheme Certificate at all five of its homes, and at The Clubhouse at Fairmount Park. Every home has also been awarded the prestigious Gold Standard Framework Accreditation Quality Hallmark Award.
Sunrise of Chorleywood recently encouraged residents to express and enhance their creativity with a 3D art project. It began when maintenance manager Patrick Maher came up with the idea for an art piece, and consulted with all the residents to decide what the theme for their creativity-enhancing project could be. Sixty of the residents helped to create the masterpiece on a large canvas. It took two months of hard work to complete. The artwork, which uses a combination of paper mâché and metallic paints, is a 3D underwater scene named ‘Hearts of the Ocean’. It was unveiled at a special event by VIP guest Dr Paul Stewart, BAFTA and Emmy Award nominated producer and the cameraman behind Planet Earth with Sir David Attenborough.
Initiative educates staff on care issues Home welcomes community to opening of social club STOCKS Hall Burscough Nursing Home in Lancashire welcomed members of the local community along with residents, relatives and colleagues to take part in an official opening of the newly built, purposemade activity social club named ‘The Stocks Tavern’. To mark the opening, a newly purchased interactive activity table was revealed which gives ‘in the moment’ practical and meaningful activity to all. Manager Sammi Molyneux said: “The external, newly constructed social club will have many uses. It will be an outdoor hub for people
living here, families, friends and the community. “We look forward to all the precious activity and friendships that this will create. “This table and building is a demonstration of our continued commitment to this important cause.” Guest at the opening were entertained by a traditional bag piper and enjoyed a buffet lunch. Shelagh Salmon, who has lived at the home almost since it was opened, cut the ribbon to officially open the new building with operations manager Sam Potter.
A NEW initiative at Airedale Nursing Home is helping to educate staff and residents on issues affecting the elderly. The ‘Champions’ scheme sees teams combining personnel from all areas (including nurses, admin, kitchen , reception and maintenance) to produce an informative display each month around a variety of topics. Subjects range from infection control to dementia; from diabetes to fire safety. “As a team we are really passionate about the care and support of residents, relatives and friends,” said Maria Kopec, training officer and RGN at Airedale. “To enrich staff roles and support training and development, Champions were allocated to certain areas...the champions take pride in
producing a display each month, which are invaluable learning, information zones for everybody.” During the preparation period, staff discuss the subjects of their displays not only with residents in the home, but also with outside agencies in order to gain a better understanding of the subject matter. Occasionally, activities are also coordinated to fit the theme of each month’s display. “The activities coordinator arranged for representatives from the fire service to give presentations to some of the residents, families and staff. This links in with mandatory fire training delivered to staff regularly,” Maria added. The upcoming theme for April, Nutrition and Hydration Awareness, will see residents provided with bowls of fresh fruit and jugs of juice available throughout the home.
CARINGUNIFORMS AND WORKWEAR
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Advertiser’s announcement
The importance of uniforms STAFF uniforms have an important role to play within the care environment and in particular residential care homes. From the residents and their family’s point of view, staff recognition of role is not only helpful but it can sometimes be reassuring to know that they are talking to the correct member of the team. Often the work that care staff carry out is quite manual so it’s important that the uniforms they are wearing are fit for purpose. A good uniform is one that fits well and allows for ease of movement. The fabric used should be washable at 85 degrees for infection control and good quality healthcare tunics and trousers should retain their professional appearance for a minimum of two years, reducing the frequency of replacement and the impact that has on the environment. To ensure a long life from your uniforms make sure that garment fabrics used meet European Standards for durability, abrasion and colour fastness as well as resistance to snagging and pilling and fastenings, for example zips and studs, should be from a recognised brand and are guaranteed to meet the requirements of the garment use. On a practical level, when selecting your uniforms consider the weight of fabric being used. Care homes are, by their very nature, warm places in which to work. Lightweight poly cotton fabrics can be nearly 25 per cent lighter in weight than standard tunic fabrics but they still retain the same level of durability so this may be a consideration in order to avoid your staff getting too hot. From a manufacturing perspective find a uniform supplier who, like Meltemi, has complete control over quality standards.
This generally means partnering with a supplier who owns their own manufacturing facilities and can demonstrate that regular quality audits are carried out either by a senior member of the supplier’s staff or by independent auditors. They should also be able to provide management information detailing customer returns resulting from garment quality issues.
Looking smart and professional within the care home environment has a positive impact on the quality of patient care given and staff uniforms play a big part in the pride that staff take in their performance and appearance so it’s important to choose a supplier who provides well designed, good quality garments that are suitable for the environment in which they are being worn.
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CARINGUNIFORMS AND WORKWEAR Advertiser’s announcement
Workwear experts for more than 100 years... GRAHAME Gardner has more than 100 years’ experience in clothing a broad spectrum of medical and healthcare professionals. Our knowledge and understanding of uniform demands ensure we remain one of the UK’s most trusted and respected suppliers. We combine our extensive expertise with the latest innovations in technology and fabric and design, to offer you the highest quality garments to meet the demanding standards of healthcare professionals… all at exceptional prices. We also provide one of the most flexible embroidery services available from any clothing manufacturer using state-of-the-art technologies that enable us to copy virtually any design or logo directly onto your chosen uniforms. Whether you’re seeking a classic healthcare dress or tunic, or something from our bold and bright scrubwear range, you can find it with us. As one of the largest workwear providers in the UK, we are proud to be able to offer instant stock availability on thousands of workwear garments all in addition to our extensive range of ‘made to order’ items that can be manufactured on demand in a wide range of styles, fabrics and colours. Customer service and value for money With low minimum order quantities, free UK mainland delivery on wholesale orders over 24
garments, live web chat and trade accounts for hassle free ordering, we’re dedicated to providing you with the best possible products, service and experience. We’re not just here to provide your uniforms, we’re here to make your ordering processes as cost effective and easy as possible. We know it’s important to ensure staff have reliable, functional and comfortable workwear –
UNIFORMS THAT WORK AS HARD AS YOU DO! Grahame Gardner is a trusted uniform supplier to care and nursing homes across the UK with over 100 years experience in providing the perfect workwear solutions. • Extensive range of uniforms from leading brands • Wide selection of healthcare approved styles • Embroidery and monogramming services • No minimum order quantities • Trade Accounts available
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and we also know it’s important to keep those costs to a minimum. Building and developing business relationships with our customers is a key part of our approach. Grahame Gardner Ltd is a family business and we pride ourselves on offering our customers the highest standard of personal and direct customer service while maintaining ethical, environmental and labour standards.
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16
CARINGNEWS
Franchisees celebrate success at glittering awards ceremony
Resident Barbara Trinder enjoying afternoon tea.
Home puts on the Ritz A RITZ-inspired afternoon tea served up a special occasion and memories, as well as the best china and tasty treats, at a Cheshire nursing home. Residents at Morris Care’s Corbrook Park in Audlem put on their best outfits to sit down to a stylish afternoon tea with a winter wonderland theme. In a nod to genteel times past, they were served finger sandwiches, warm scones and sweet pastries from tiered stands, with a glass of Prosecco and a choice of teas, including Earl Grey
and Darjeeling. Sue Austin, chief operating officer at Morris Care, said: “It was a delightful event which residents and members of their families thoroughly enjoyed. “It brought people together and got them talking and reminiscing. Our chefs and our team of organisers worked hard to make it such a success with great attention to detail.” The afternoon tea experiences, complete with formal invitations, have proved a hit at all six of Morris Care’s nursing homes.
CAREMARK Limited celebrated the most successful businesses and employees in its 120-strong franchise network at a black-tie awards dinner, held at Heythrop Park Resort in Enstone. The awards, which form part of the homecare provider’s annual conference, honour standout businesses and individuals in their respective regions, particularly those worthy of special recognition in the preceding year. David Glover, managing director of Caremark Limited, said: “We’re immensely proud of the work that our franchisees carry out every year to help older or otherwise vulnerable people remain independent in their own homes, taking the pressure off overstretched local hospitals. “The winners of these awards are clearly an inspiration to their peers and a key contributor in their regions, being worthy ambassadors of the Caremark brand and all that it stands for.” With 13 categories in total, winners included Charles Folkes, managing director of Caremark (Redcar and Cleveland), who was crowned ‘franchisee of the year’ for his ‘flair, passion and professionalism’, as well as Natasha and Tharandeep Dhariwal of Caremark (Maidstone), who were named as the company’s rising stars. Garry and Jayne Costain, the franchisees at Caremark (Thanet) won the special contribution award for being fantastic brand ambassadors and champions of excellent care, as well as continuously investing in and rewarding staff. The special achievement award
Richard and Emily Magrath, winners of the special achievement award. went to Richard and Emily Magrath of Caremark (North Down, Ards and Belfast) for showing impressive growth and retaining their top inspection rating, while ensuring quality of care and compliance. Other winners were: Regional awards (South East) – Caremark (Chichester) – Andrew and Lauren Demetriou; South West – Caremark (Bristol) – Amit Tayade and Dominica Dordi; South Central – Caremark (Sutton) – Hannah Drury and Debbie Binner; North Central – Caremark (East Hertfordshire and Broxbourne) – Sareet Shah and Priya Desai; North East – Caremark (Broxtowe and Erewash) – Raj Solanki; North West – Caremark (Sefton) – David Richards; Midlands – Caremark (Cheltenham and Tewkesbury) – Michael Folkes; Mark of Excellence – Caremark (Hillingdon) – Abhay Shah; Care worker – Ann Euden, care worker at Caremark (Thanet).
Butterfly babies bring joy to care home residents PLAYING with building blocks is proving a favourite activity for a group of toddlers and elderly residents who are also building crossgenerational bridges with regularly fortnightly get-togethers at Butterfly Lodge in St Budeaux, Plymouth. The sessions have been organised by home manager Abby Wiseman, who was inspired by stories told fondly by her residents, all living with dementia, about when their own children were young. Up to five little ones at a time, aged from six months to five, are welcomed into Butterfly Lodge on alternate Wednesday afternoons, and they have come to be known as the ‘Butterfly Babies.’ All the youngsters are the children of staff who work at the home, which
is run by Camelot Care, and the same group attend every time so they can become familiar with the environment. Abby said: “The children’s visits bring such joy to our residents. You can see how they perk up when the little ones arrive, and they really enjoy talking to and playing with them. “They’re always telling me how they love to see them smiling, and how much they enjoy interacting with them and hearing them chatter. The toddlers love it too.” The visits started last November and have become a firm fixture on the home’s calendar, with a ball pool, car mat, prams and dolls now available for the mutual amusement of both generations, as well as the everpopular building blocks.
Miniature pony is mane event SUNRISE of Guildford hosted an extra-special visitor when miniature pony Christmas Pudding delighted all residents with her presence. Christmas Pudding was brought to the home by local company Pony Pals. She took a tour and brought a huge smile to all who interacted with her. Lynn Grafham, deputy manager at Sunrise of Guildford, said: “Residents absolutely love animals and even some of our frailer residents noticeably responded and smiled to
Christmas Pudding. “Family members as well as our team members were brought to tears by the strong, positive reactions – it was just amazing. “She was followed around by some of the residents who were invited to groom her and he truly brought joy to all who met her. We will definitely be inviting her back.” The home’s residents regularly enjoy time with the deputy manager’s dog Gary, while Pet Therapy dogs also visit often.
Arquella_Marketing_CaringUK_Final01_CMYK_OL.pdf 1 17/03/2020 15:55:08
CARINGNEWS
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Rachel Power, community fundraising manager for Wales (Breast Cancer Now), with property services administrator Sharon Fleming and office manager Louise Bendon.
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Office staff raise more than £1,300 for charity Y
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STAFF at the Cardiff head office of a UK-wide health and social care provider have raised more than £1,300 for charity after taking part in a number of fundraising events throughout 2019. Office workers at Shaw healthcare, which is headquartered in South Wales and has more than 75 registered care services across the UK, raised money for Breast Cancer Now with a series of dress-down days, raffles and more. In total, £1,307.24 was raised for the charity, which provides support services across the UK by working closely with local volunteers and fundraisers.
K Office manager Louise Bendon said: “This is a charity close to many people’s hearts here at Shaw and we are only too pleased to help in any way we can. “We set ourselves a target of raising £1,000 in a year, so to not only reach this but surpass it was a huge bonus. “We hope it will have a positive impact on those who benefit from the services the charity offers.” The money raised can cover the costs of four people who have had breast cancer treatment to take part in the charity’s ‘Moving Forward’ course, supporting people in the weeks after their hospital treatment has ended.
40” DEMENTIA INTERACTIVE TOUCH TABLE The dementia touch tables come with electric height adjustable lift which also gives wheel chair residents access to enjoy the touch table. All Office Ltd are one of the leading providers of the Dementia aiding Interactive solutions in the UK.
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• Loaded sensory and brain training apps upon installation • Set up and training following delivery. • Netflix / Youtube / Sky Go / BBC player and all other TV application added if needed • Use as a digital sign-age when not in use. • Helps cognitive improvement, aid sensory impairment and encourage the general rehabilitation, of their service users. • Helps person centre care • Aids sensory improvement
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Email cfrench@allofficeltd.com or call the office of Care home specialist on 01513727766
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18
CARINGTRAINING AND RECRUITMENT
Lincolnshire Care Awards winners are announced Sue Binks and client Phyllis Lawrence.
Real care workers shining a spotlight on a career in care A HOMECARE company has launched a campaign showcasing its workers as the ‘real faces of care’ to drive new people into the sector. Four caregivers from Home Instead Senior Care won a nationwide photo competition depicting ‘real moments of care’ with their elderly clients. It was part of the homecare company’s ‘You Can Care’ recruitment campaign to urge more people to consider working in care. CEO Martin Jones said: “We’re so proud to see our caregivers featuring directly in our national awareness campaign this year because ultimately they are the people who can show the real side of caring. “We hope that by telling these real caring stories through real faces, we’ll
appeal to kind-hearted individuals nationwide to show them that they too can care for an older person.” Photographs of Julia Meszaros from Bedford, Ruth Smith from Cleveland, Sue Binks from Stourbridge and Glynne Morley from Wimbledon and their clients will feature in national marketing materials and on social media to showcase the rewarding role of working in care. Nationally, Home Instead Senior Care is recruiting 10,000 caregivers in 2020 and currently has more than 1,000 live vacancies UK wide. The third ‘You Can Care’ awareness week took place recently and highlighted on social media stories of caring for older people and the job opportunities available in care.
Moving and Handling People An Illustrated Guide Order your copy of the new third edition now! This fully revised and updated step-by-step guide to best practice remains a must-have for anyone working in health care, social care, education, or any other setting where manual handling of people is needed. This edition contains more than 50 guidelines, including many expanded and revised chapters. THIRD EDITION
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THE winners have been announced for the annual Lincolnshire Care Awards. Hosted by the Lincolnshire Care Association, the ceremony is the chance to honour the county’s best in care and celebrate the contribution of the vital, but often-overlooked, workforce. This year’s gala awards evening took place at the Assembly Rooms in Lincoln, where nominees were treated to a three-course dinner and disco. The ceremony was led by BBC Radio Lincolnshire presenter Melvyn Prior, who described the attendees as ‘like one big family’. Melanie Weatherley MBE, chair of LinCA, said: “The care worker is often undervalued, not seen and definitely underpaid, and it’s good to give them a chance to shine. “The Lincolnshire Care Awards celebrate excellence in care. It’s not about employers or care organisations, it’s about honouring dedicated care workers and the difference they make to others every single day.” The Lincolnshire Care Awards were established in 2016 to highlight the hard work and dedication of care workers and managers in Lincolnshire, particularly those who always go above and beyond the call of duty. Finalists were nominated by their service users and their families or by a colleague, with this year’s awards receiving a record number of nominations – more than 100 across 12 categories. It took 19 judges to interview the more than 100 nominees put forward for this year’s awards. To decide the winner, judges asked finalists to share a bit about
Damian Taylor, Community Care Leadership winner. Photo credit Kamara Photography. themselves, along with questions relevant to their category. On the panel were guest judges from Lincolnshire County Council, NHS colleagues and representatives from this year’s sponsors. Both winners and those who came highly commended received an engraved award and certificate. The winners were: Residential care – Laura Armstrong, Fotherby House; Community care – Elizabeth Felton, Walnut Care; Nursing and nursing associate in social care – Angela Cowley, Drovers Call and Lynn Brown, Westfield; Healthy nutrition – Lisa Herbert and Katie Greenslade, Red House; Residential care leadership – Wendy Britton; Community care leadership – Damian Taylor, EarlyBird Lifestyle and Support Ltd; Care trainer – Sam Stockwell, Boultham Park House; Care activity organiser – Charli Siddons, The Old Hall; Behind the scenes – Andrew Saunders, Gregory House; Caring together – Gainsborough Not Alone, Macmillan Volunteers; Lifetime achievement – Helen Reilly, Oakdene; Rising star – Richard Skipper, Libertas and Julia Pagett, Ashdene.
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Hallmark Care Homes has joined forces with a music and health social enterprise which helps to integrate music into the daily care of people living with dementia. All of the operator’s 20 homes now have access to Musica’s Press Play to Rewind online training which will train two team members from each facility about the health benefits of music, how to create meaningful playlists and how to successfully use music in group and one to one activities. The training which takes approximately 12 weeks, involves a mixture of e-learning and coaching with a focus on using and documenting music activities to support people living with dementia.
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22
CARINGNEWS Advertiser’s announcement
Plan ahead for your summer holidays THE Bond Hotel has been providing holidays for guests who live in care homes and residential settings for over 30 years, by providing a safe and secure environment for your residents to enjoy and cherish. During the winter months we have been carrying out an extensive refurbishment within the hotel, planning to reopen for our holiday season on April 3. It is with a very heavy heart that we have taken the decision to postpone our holiday season for 2020. We feel as a market leader in accessible holidays it is our responsibility to ensure the safety of our guests during the upcoming months ahead.
Within the upcoming weeks we will be contacting all of our guests who have booked between April and June with a view to postpone and move all of our holidays or provide refunds if required. Since September 2019 we introduced our “Flexi Rates” and we would like to encourage our future guests to book for the upcoming summer season by choosing these rates. These rates are fully refundable at all times, with no insurance required and no questions asked. We look forward to helping you plan your summer holidays with the positivity our staff and your residents deserve.
Emily on the fast-track to her dream career ...
A PSYCHOLOGY graduate who has set her sights on a high flying career in health and social care is joining the team at an award-winning retirement village. Emily Bowering, 21, from Harrogate, who graduated from Newcastle University in 2019, is working at the Middleton Hall near Darlington as part of a national scheme to develop future leaders in the sector. The prestigious Skills for Care graduate management programme, run by the charity responsible for workforce development in adult social care across England, fast-tracks graduates towards leadership roles within innovative health and social care settings. To be selected, candidates have to complete a rigorous selection process including video interviews and assessment. Emily said she was ecstatic when she found out she had been chosen to join the 2019 cohort. “Although I’m pretty sure my parents told the whole world before I got a chance to,” she added. “I applied for Skills for Care because I knew I wanted to go into health and social care, but I didn’t know where to start and their programme had by far the most holistic approach to developing a graduate’s skills.” Throughout the year, in addition to her placement at Middleton Hall, Emily is undertaking a Quality Assurance Project Management Qualification, a six-month NHS focused development programme called the Mary Seacole Leadership Qualification, a six-week secondment at a local facility of her choice, and receiving one-to-one coaching from a trained professional. She added: “Bearing in mind my
Emily Bowering
degree subject, I would love to look more at mental health within the health and social care sector, but at the moment I’m enjoying each day as it comes. “In my role at Middleton Hall every day is so different, and I’m doing a wide variety of things, including writing newsletters, running social media, designing leaflets, editing website code, hosting events, organising surveys. The change is what keeps me on my toes.” In March 2019 Middleton Hall become the first retirement village in the UK to become an Employee Ownership Trust when ownership of the business was transferred to its staff and the event also provides an opportunity to find out about the benefits of being a co-owner. Managing director Jeremy Walford added: “Middleton Hall was selected by Skills for Care as a host employer that could offer suitable support, training, learning and development for a graduate placement and we’re delighted to welcome Emily. “In the short time she has been with us she has already made a valuable contribution to life at Middleton Hall and we are looking forward to supporting her to develop her skills and potential.”
Drop-in café set to offer support to community Care home responds SUPPORT for people living with dementia and their loved ones will be available to the High Wycombe community at a new Royal Star & Garter drop-in café. The charity provides loving, compassionate care to veterans and their partners living with disability and dementia, providing long-term care, short-break care and day care services. The new drop-in café will welcome those in the local community living with dementia, irrespective of whether they have a connection to the military. Complimentary hot drinks and cakes will also be offered during the sessions, which take place between 2pm and 4pm on the last Wednesday of every month. The drop-in café has been setup by Reggie Ballos, the home’s dementia nurse manager, who said: “We want to help High Wycombe embrace being a dementia-friendly community. “This is an opportunity for us to reach out and share what we do in High Wycombe, support people living with dementia and their family and friends to meet others in a similar situation. “We are here to offer advice and direction. We’ll have leaflets and
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contact details so that loved ones can leave feeling better equipped to deal with the journey ahead.” Visitors will be given a glimpse of Royal Star & Garter’s specialist dementia care in action, and participate in activities which are popular for residents with dementia, including the interactive ‘magic table’. These enable stimulation and interaction which promote a sense of well-being and belonging. Visitors will also be able to seek advice from carers and nurses who specialise in dementia care, spend time with Royal Star & Garter residents, and meet other relatives and loved ones in a similar position to them. The in-house activities and physiotherapy teams will also be present, providing invaluable advice and explaining how their work benefits people with dementia. Reggie hopes the drop-in café will help people in High Wycombe and surrounding area: “We’ve been wonderfully welcomed by the community since we opened last year, and we want to give something back. “This is about sharing what we know and helping people understand the support that is out there.”
to bushfire disaster
AN Oxfordshire care home is donating to the fundraising effort for those affected by the Australian bushfire disaster, after residents expressed their concerns. The blazes, which have been burning across Australia for months, have completely destroyed homes and wiped out entire towns. Nearly 18 million acres of land have been burned and the total number of animals affected could be as high as a billion. In order to help with the catastrophic fires, staff and residents at Churchfields in Cassington have started raising money and will be organising various events over the next couple of months, including coffee mornings to help with the donation appeal. Owner Jane Roberts said: “We are all in absolute awe of the work the firefighters are doing and desperately want to help restore what has been lost. “There’s a plight of animals that have lost their habitat and lives, which is heart-breaking. “Our residents are keeping up with
the news daily and are absolutely devastated to hear of the tragedies. “We hope that the money we raise over the next few months can help the country at a time when they need it the most.” Churchfields has created artwork linked to the bushfires that is displayed in the home, and will also be decorating a box and placing it outside the entrance to collect donations.
19/03/2020 16:32
CARING PRESSURE CARE SOLUTIONS Advertiser’s announcement
Pressure care experts extend a helping hand HELPING Hand Pressure Care isn’t just a UK manufacturer of market leading pressure care products. We pride ourselves on our expertise in the industry and offer FREE pressure care awareness training to all care, residential and nursing homes. We have manufactured pressure care products for more than 25 years, preventing but also assisting the healing of every category of pressure ulcer while providing solutions for all users from paediatric to bariatric. Over the years our brand has grown at an extraordinary rate due to the commitment of our research and development department, providing
us with the highest performing cushions that always take posture, pressure and temperature regulation into consideration. These are the three main factors that need to be adhered to when assessing somebody for good seating. However, sometimes it is hard for people to understand this and make a link between a product and a user. This is why we have developed several free training sessions around pressure care, postural care and contracture management. During our pressure care training we take a holistic approach to seating and look at the support surfaces. As well as lifestyle factors around the person’s individual needs, we look at the small changes that could be altered within a daily routine that could make huge impact. We also give participants an insight to pressure mapping – not just to show how it works effectively within an assessment, but how it can be used as a training tool for all of us to increase awareness. We are 100 per cent committed to providing pressure care solutions to
the industry. If it is manufacturing our high quality products, sharing our knowledge or working on the latest technology to bring pressure care into the 21st century we are confident that we are doing it. Our latest developments are
cushions that have integrated pressure sensing, Indicator Cushion Assessment Tool that tells you which cushion will work for a user long term and the new self-inflating easy to issue Equazone cushion that is less than £50.
Did you know around 20% of nursing home residents going into hospital are admitted with pre existing Pressure Ulcers? Don’t let your nursing or care home become part of this shocking statistic! Let us introduce you and your team to our Free Pressure Care and Postural Management Awareness Training, as well as introducing you to our latest preventable solutions. For information on our Free Training please call us on 015131 800199 or email Mitch@HHPressureCare.co.uk
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CARING PRESSURE CARE SOLUTIONS Advertiser’s announcement
Tips for selecting an airflow pressure care mattress ... By David Lindberg PRESSURE ulcers are an unwanted complication of illness and frailty, and cost the healthcare industry in excess of £21billion each year. Purchasing the right airflow pressure care mattresses for your care home residents can be a daunting prospect. With so many options out in the marketplace, and so many varying requirements, getting the right fit for your residents can be a challenge. In this article we will briefly outline a few top things to look out for when selecting the right products for your home. The first thing to identify is what is required. Is the person that this mattress is for at a low risk or a high risk of developing pressure sores? The Norton Scale can provide a useful tool to help make sure that your residents are getting the right mattress for their needs. When looking at mattresses always look out for what the mattress is classified as being suitable for. Once this is done, and you are aware
of the range of airflow mattresses that are right for your residents, there are a few key things that should be watched out for. The first of these is to look for welding instead of stitching on your mattress covers.
Some manufacturers cut costs by stitching instead of welding shut the mattresses. This can allow the entry of fluids that you would want to avoid getting inside your mattress, with welding helping keep it functioning for longer
and maintain higher levels of hygiene. Another thing to look out for is how the mattress functions when your residents needs moved to an sitting up position. Some mattresses air cells are not double studded and the sitting up position can cause them to sink in and rest against the hard section of the bed; increasing the risk of pressure sores developing. One final, and often overlooked thing to consider when purchasing your airflow mattress is what are the features of the pump? Does it remember your patient settings if a powercut occurs? This might seem like a small detail, but in a home that uses 30-40 pressure care mattresses, the time spent resetting these can be an extreme disruption to your day. These are only a few of the things you should consider when purchasing an air mattress, when deciding make sure you get as much guidance as possible from a reputable supplier. n David Lindberg is product director at Spearhead Healthcare.
Airospring Medical new pressure care technology
Airospring Medical manufactures a range of pressure relieving devices. Our flagship products are a range of lightweight and breathable pressure relief cushions and mattress overlays made from high-tech 3D Knitted Spacer Fabrics. Airospring was awarded a full patent in 2014 and was a finalist in Medilink’s Business Awards in 2015. Our pressure relief cushions distribute weight and allow maximum airflow, which provides benefits to the skin through creating a microclimate. They are fully machine washable and keep you cool in summer. The cushions have been tested for the dissipation of perspiration, a key factor in the fight against pressure ulcers.
The Airospring range was extended to include wheelchair cushions with postural support. The AS400 were born out of an R&D programme with the University of Bolton. As part of a PHD programme we set a test rig up in accordance with the new wheelchair seating standard ISO 16840. This was one of the only test rigs in the UK which provided dynamic testing and evaluation of pressure relief. This resulted in a European patent being granted in 2018 for the new technology which sets a new benchmark in seating systems.
In 2016 Airospring was approached by paralympian Karen Darke who wanted a pressure relief cushion for her handcycle bike. We produced a special cushion for Karen and she went on to win a Gold medal at the 2016 Paralympics in Rio.
The aim for Airospring is to make it a fully sustainable brand. Most pressure care products are made from foam which will end up in landfill - this cannot be supported in the future.
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All the materials used in Airospring are recyclable and made from 100% Polyester. Managing Director Charles Wood said
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We have started to introduce recycled polyester fabrics in the construction of Airospring, recycled from Polyester drinks bottles. Our objective is to extend this to the use of at least 50% recycled materials by the end of 2021. For the future we are looking to develop our “Mircoclimat TM” range. We have worked with Trelleborg Coated Fabrics (Dartex) based in the UK. The Dartex Microclimate fabric is a great complimentary cover for the Airospring cushions and mattress toppers. The covers can be wiped clean for infection control meaning the products are suitable for use in care homes and hospitals. Welcome to a new standard in healthy seating. Telephone: 0115 8240560 Web: www.airospring.co.uk
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CARINGNEWS
Home joins Postcards of Kindness campaign RESIDENTS at Barnes Lodge have been sending postcards to care home residents across the country, starting a conversation that will hopefully grow into more. Set up to tackle isolation and create some companionship between care homes in the UK, the Postcards of Kindness campaign sees residents from homes across the country writing to one another and building friendships. Residents at the Tonbridge home recently joined the campaign, writing to other care homes to chat about anything from their hobbies to the weather. They were thrilled to receive some postcards back and are looking forward to progressing and developing friendships. Kate Samuels, social activities facilitator at Barnes Lodge, said: “I heard about the campaign on Heart Radio and thought it would be a great initiative for our residents to get involved with. “I joined the Facebook group and within days we had our first postcards. “We’ve been writing back and sending postcards to other care homes so I’m hoping we can develop some friendships and receive even more from all over the country. “Sending a postcard may seem like such a small gesture but it can bring
An acclaimed choir from Oxfordshire has raised the roof at a specialist residential and dementia care home. Residents and staff at Rosebank put on their dancing shoes and enjoyed a lively performance from Rock Choir Oxfordshire, who sing pop, rock and chart music sang songs from a variety of artists including Queen, Jeff Buckley and Westlife. Rosebank owner Jane Roberts added: “The mental health benefits of singing collectively are proven, so we regularly incorporate music into our activity schedule. Our residents love music and we clearly see the positive impact it has on their wellbeing. It was wonderful to see everyone enjoying themselves and singing along.”
so much joy to the residents, as well as prompting some conversation amongst them.” For some residents the art of writing to a friend proved very nostalgic, as many of them had pen pals in their younger days and always enjoyed writing letters to loved ones.
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CARINGFIRE SAFETY AND SECURITY BAFE discuss why it is so important to responsibly fulfil your fire safety obligations.
Care home fire safety – what you need to know THE fire safety order states that every care home must have a ‘suitable and sufficient’ fire risk assessment. When changes are made to a process, layout or structure, the risk assessment must be updated. Even if no changes have been made, an annual review of the assessment is best practice. A fire risk assessment details the measures in place to reduce the risks from fire, including any staff training. Any new member of staff must undergo fire safety training as a matter of priority.
Who can carry out a fire risk assessment?
Legally, the building owner or manager can carry out the fire risk assessment – but only if they are competent to do so. Should a fire occur, and it is found the risk assessor is lacking in competency, that person could face prosecution. Competency is made up of education, experience and skills. The education element can be demonstrated by
completing a fire risk assessment training course, which should be completed with a reputable provider, such as the Fire Protection Association. Regular training should be completed to update your knowledge. Experience and skill set is a little more difficult to demonstrate and benchmark. One way this can be achieved is by becoming approved via a fire risk assessor register such as the Institute of Fire Engineers or the Institute of Fire Safety Managers. Many large-scale care homes choose to have an external company conduct the risk assessment for them. This can remove the hassle and stress of completing fire risk assessments in-house. Many experienced risk assessors will be able to assist with care home fire strategy which is the policy adopted by a company with regards to fire safety. Enquiries: For more information on best practice and training courses visit www.thefpa.co.uk
Third Party Certification and Level 3 qualifications
BAFE – Don’t just specify, verify! BAFE, the independent register of quality fire safety service providers, has launched a new campaign to inform premises management and the public that specifying Third Party Certification is only part of the process in acting with due diligence. The campaign, Don’t just Specify, Verify! points out the important second, and sometimes overlooked, verification stage when specifying and sourcing a competent Third Party Certificated provider to help comply with fire safety legislation. “As noted in Government guidance, specifying Third Party Certification is a robust method of sourcing a competent provider to help you fulfil your fire safety obligations,” said Stephen Adams, BAFE chief executive. “However, there is still an onus on the premises management
(Responsible Person/Duty Holder) to check that their chosen providers are appropriately Third Party Certificated and competent for the work required. “If you specify a Third Party Certificated provider but don’t verify this before awarding a contract this could result in insufficient fire safety in your building and makes you accountable under current legislation. “It is easy and quick to check, which helps towards a safer building and, in the event of a fire, stronger defence having acted with due diligence.” UKAS Accredited Third Party Certification within the fire industry at present is completely voluntary. This means any provider who holds this has taken intentional steps to gain independently assessed certification, demonstrating their competency for a specific service.
THE Grenfell fire tragedy caused a period of transformation and wider desire for companies who work in fire safety to be competent and third party certified. It has also given responsibility to the person responsible for the buildings as they should be looking for companies and individuals that are third party certified and competent. The responsible person needs to prove that they have used competent service and product providers. When a responsible person is looking for a competent company and individuals, they should look for a person who has sufficient knowledge, experience and skills. The industry recognises competency when individuals have obtained qualifications from recognised bodies such as the FIA. Put simply the more complex and difficult the qualification, the higher the level of it.
If you are looking to show competency look no further than any of the FIA’s Level 3 qualifications and if you are looking to employ a competent individual check to see if they have relevant qualifications (Level 3), experiences and skills. Enquiries: Visit www.fia.uk.com
Free Swing door closers – what you need to know THE use of Free Swing door closers is becoming more and more widespread due to the numerous benefits afforded to residents including ease of access and privacy. But many care home managers are not aware that in order to comply with current fire safety requirements use of this technology is in fact recommended and advised. Both Building Regulations Approved Document B, Volume 2, Section 3.52 (pg 42) and Guidance Document 4 (Fire Safety Risk Assessment: Residential Care Premises) pages 15 and 18 advise the use of Free Swing door closers on residents bedroom doors. A Free Swing door closer works by disengaging the closing action unless activated by fire alarm, thus allowing residents to open doors without resistance and move freely through doorways without the door closing on them. Fire Door Controls is a specialist independent supplier and installer of alarm activated fire door closers and holders primarily to residential care, retirement living and social housing sectors. We have particular expertise in ‘Free-Swing’ closers and offer independent advice on the full
range of market options available including hardwired, acoustic and radio activated systems. Our primary product is the Freeway Anti-Slam. This market leading closer has been designed specifically with the care sector in mind and boasts a number of safety features unavailable in most other similar products including anti-slam, antidrift and assisted opening. Enquiries: For free advice or a product demonstration contact us on 0845 838 6358 or email cuk@ firedoorcontrols.co.uk quoting Ref: CUK20.
Dorgard For years Dorgard has been helping care and residential homes to legally hold their fire doors open, making movement around the care setting much easier for residents and staff. As a result of ongoing development there are now three types of Dorgard, offering you a tailored solution to your specific setting and need. All Dorgards release your fire door to automatically close when the fire alarm sounds. For most applications the original Dorgard offers a quick and easy method. The new Dorgard SmartSound has in addition refined sound recognition, meaning that it will not trigger the fire door to close when vacuum cleaning. The Dorgard Pro can either be acoustically triggered or hard wired into your fire alarm system. The Dorgard Pro system is ideal therefore for larger settings and can provide cover for up to 500 fire doors. The Pro also offers you the ability to check the status of all your Dorgards at one glance.
Dorgard
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Suitable for areas with high noise levels and for large premises
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FREEPHONE 0800 978 7908 www.safelincs.co.uk Ref: CUK20
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CARINGACTIVITIES IN OUR CARE HOMES Butterfly Lodge specialist dementia care home in Plymouth has won the award for ‘Best Specialist Dementia Care Provider in South West England’ in Global Health and Pharma magazine’s annual Social Care Awards. Abby Wiseman, manager of the Camelot Care Group run facility, said: “To be named as best dementia care provider in the whole of the South West is quite an achievement, and my team and I are thrilled to have our work recognised in this way.” Abby (left) is pictured with deputy manager Ionela Podariu. Residents from Borough Care’s Meadway Court in Bramhall visited the Wonderland Festival at St Michael and All Angels Church. A multi-sensory interactive walk-through experience, based upon Lewis Carroll’s Alice in Wonderland, the Wonderland Festival was a magical morning out for residents. Activity lifestyle facilitator Amanda Millett said: “We had a fabulous morning at the Wonderland Festival. We were all so impressed with the organisation and effort the volunteers put into this event to make it such a fascinating experience.”
Inspired by Crufts but on a smaller scale, a Bridgnorth nursing home hosted a spectacular dog show where several pooches won the hearts of residents. Morris Care’s Oldbury Grange welcomed five dogs of different breeds and sizes, brought along by staff and friends of the nursing home to compete in fun categories. There were prizes for the best in show, the waggiest tail, the cutest pooch, and for the dog with a unique personality as residents judged the furry friends.
Sunrise of Esher, which provides dementia care and assisted living, hosted its own Oscars awards ceremony for staff recently. The afternoon came about after staff and residents of family voted over a 10-day period in categories ranging from ‘the jack of all trades’ to the ‘most willing’ and even the ‘best dressed’ award for member of staff. Many members of staff dressed up as both celebrities and characters, which included Marilyn Monroe, Audrey Hepburn and Jessica Rabbit. This was the first time Sunrise of Esher had hosted a staff awards ceremony, with residents, staff and guests enjoying a champagne reception followed by the awards.
Marion Lauder in Wythenshawe has been rated Outstanding overall by the CQC following its recent Inspection. They are only the second nursing home in Manchester to have received the top grade. Managing director Martin Clark said: “The team is committed to ensure they deliver quality care under the leadership of registered manager Laura McLeod and it’s great to see their commitment acknowledged.” Chainsaw sculptor Paul Morris is busy carving his latest masterpiece – a five foot tall gorilla. The giant ape will take pride of place among a menagerie of wooden wild creatures at the Pendine Park care organisation in Wrexham where Paul works as part of the gardening and maintenance team. The leafy 11-acre grounds on the outskirts of the town are already home to a grizzly bear, giant squirrels, owls and hawks. Paul was inspired to carve the gorilla because proprietors, Mario Kreft MBE and his wife, Gill, are keen conservationists and have been on several gorilla trekking expeditions in Africa.
It was lights, camera, action at Watling Court as Del Boy Dave brought something a bit different to the residents’ entertainment calendar, bringing Del Trotter to the stage. The famous rogue trader gave residents of the extra care housing scheme in Gravesend a pukka afternoon of entertainment, full of classic Del Boy jokes and a few songs. Helen Goulding, housing officer at Watling Court, said: “Del Boy Dave was something a bit different from our usual singers, but the act went down exceptionally well with the residents. He stayed in character the whole afternoon and was really funny, entertaining everyone. Even if they weren’t big Only Fools and Horses fans, they were once he left.”
From Fry’s Turkish Delight to Bassett’s Liquorice Allsorts, there were plenty of nostalgic treats on offer to residents at Barnes Lodge when the sweet trolley did the rounds. Reminiscence was in the air at the Tonbridge care home as residents were invited to roll up and get their sweet fix in the form of some nostalgic treats. Activity staff visited each of the residents, ensuring no one was missed, offering them a taste of their youth in the form of Jelly Babies, mint humbugs and classic Werther’s Original. The trolley prompted plenty of memory sharing from the residents about what used to be their favourites.
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CARINGNEWS
As we launch the fourth annual Caring UK Awards, join the team on our journey as we build up to the biggest night of the industry’s year at the Athena in Leicester on December 3.
So happy our efforts were recognised NOMINATIONS for this year’s Caring UK Awards opened recently. We recently spoke with Hendra House, who walked away with three awards last year; Regional Care Home Midlands and Wales Award, Commitment to Training and Development Award and the big one – National Care Home of the Year – to see how it felt to win big at last year’s ceremony. Hendra House is a family-run residential home based in the market town of Ludlow in South Shropshire. During its most recent unannounced inspection in October 2017 the home was rated
‘Outstanding’ by the Care Quality Commission – the first home in the region to achieve the highest possible rating. It was bought by Vince Burmingham and his wife Gill back in 2002, prior to which Vince was a group operations manager with a national care company. During this time he was responsible for the management of a diverse range of care establishments including general and EMI nursing care, general and EMI residential care and domiciliary care. When asked how the awards had affected the home, he said: “We
typically have waiting lists for both staff and residents who want to join us. But after the awards and particularly in the new year, this seems to have skyrocketed on both sides. “To win the awards was amazing to be honest. “We’d been nominated for two other awards and were happy to win them, but to win the main one was absolutely fantastic – we never expected it but we were so happy that our efforts had been recognised. “I won’t go into too much detail but there was plenty of debris left over the next morning, we all had a
brilliant night. “Since the awards we’ve been able to get the rest of the staff who were unable to attend together and go out for a meal, so no one been left out and we could share our achievement together. “I think we might end up trying again this year, try and defend our crown.” Nominations for this year’s awards are now open, so if you think your home has got what it takes to unseat Hendra House from the top spot, put your name forward. To enter visit www.caringawards. co.uk
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Dementia care specialist starts work on home
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Down to earth as residents watch building demolition
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Team behind retirement village look to expand
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Home expands thanks to funding A BRADFORD nursing home has completed an expansion of its premises with the support of a £1.4m funding package from HSBC UK. With the support of the funding, Well Springs has been able to create 17 additional rooms for specialist dementia and end-of-life care. As well as creating new rooms, the 800 sq. m. redevelopment features a large dining area with views of the garden, a terrace and a coffee lounge. The development also saw the inclusion of a dedicated medical room, new kitchen and state-of-the-art laundry facility. Now the expansion is complete, the number of beds for full-time care will increase from 48 to 62. As a result, Well Springs is expected to create 15 new jobs over the next 12 months, across various roles. Managing director Jack Redhead said: “We’re incredibly proud of the care we provide at Well Springs so it’s fantastic
that we can accommodate even more people over the coming years thanks to this expansion. “The funding from HSBC UK has been crucial to completing this work and we’re delighted to be in a strong position for 2020.” The deal was part of HSBC UK’s £1.05billion lending fund to support SMEs in Yorkshire. Andrew Yeomans, senior commercial manager, HSBC UK North and West Yorkshire, added: “The team at Well Springs has created a truly welcoming space with the capacity to provide a fantastic standard of care. “Expansion will bring exciting new opportunities and we look forward to seeing how the care home continues to improve the quality of lives for those across the region.” Well Springs is one of the most established residential nursing homes in Bradford, providing care to its residents since 1986.
Ben and Jack Redhead outside Well Springs Nursing Home in Bradford.
lamontjohnson.com Our success in the sale of Care Homes is second to none in the care sector, and has been achieved through the 39 years experience of principal directors, Grayson and Dawn Taylor, specialising solely in the discreet sale of Care Homes, Learning Disability Homes and sites/developments for C2 use nationwide.
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Dementia care specialist starts work on home
Ron and Valerie Bush with Telma Da Silva and Abigail Hobbs.
New facility launched to reduce hospital stays A NEW facility to rehabilitate people recently discharged from hospital has opened at a Taunton care home. The Willows is a 15-bed reablement and physiotherapy wing, within Oake Meadows, which enables ongoing assessment and support for those leaving acute care at Musgrove Park Hospital. The facility is the result of a partnership between Taunton and Somerset NHS Foundation Trust, Somerset County Council and Larchwood Care and forms part of a package of innovative solutions to support people to become more independent when leaving hospital. Lynn Fearn, managing director of Larchwood Care, which operates
Oake Meadows, said: “We’re delighted to be working closely with the NHS trust and county council to host the Willows at Oake Meadows.” “Leaving hospital and returning home, can be a difficult process, particularly when the individual has been away for some time. This facility enables them to gear back up towards independent living in a safe and comfortable environment.” The Willows is one of three approaches being taken to reduce long, unnecessary hospital stays, alongside greater support and therapy at home and short term reablement. All enable those leaving hospital to receive the support they need to return to independent living.
The Healthcare Homes Group executive team, from the left: Matt King (head of finance), Helen Gidlow (COO) and Gordon Cochrane (CEO).
GROUNDWORKS have started on a new £10.8m specialist dementia care facility in Harrogate by Vida Healthcare, which is expected to create up to 250 new jobs when it opens in summer 2021. Vida Court is the third facility in the town for the company, which was established seven years ago to challenge and change perceptions about care homes in the UK and has already achieved two ‘Outstanding’ ratings from the Care Quality Commission for its two existing dementia facilities in Harrogate. Vida Healthcare managing director James Rycroft is particularly interested in innovation and creativity in the care sector, which led him to becoming a founder member of The Outstanding Society, which works closely with Care England, Skills for Care and the Care Quality Commission to share expertise and drive up best practice in the sector. He said: “We launched Vida Healthcare seven years ago with a view to challenging the perception and services of care homes in the UK. “In the seven years since our first home, Vida Hall, was conceived and built, the company has enjoyed a growing reputation as providing a centre of excellence for dementia care in the UK and particularly for being able to help with very extreme or complex diagnoses. “We are very proud of this achievement and want to continue to put Harrogate on the map and be at the leading edge of specialist care provision in this country.” “We look forward to working closely with the construction and build teams over the next 18 months to deliver a facility that will demonstrate the very latest thinking in dementia care. “Having all our team based in one
place will further improve delivery of the best care possible and we hope to be able to continue to inspire and innovate both our staff and others working in the care sector when Vida Court opens next year.” The new building will provide 100 bedrooms across eight individual ‘houses’ with specialist features including a large communal area designed to imitate a village environment with its own shop, coffee shop, cinema, hairdresser, events room and easy access to outside spaces. Designed to deliver tailored and individual care programmes, it will cater for people as young as 40 and will adopt the successful tiered design from the company’s most recent home, Vida Grange, with plenty of light and points of interest, large internal walking areas for residents, level access to external gardens, as well as multiple communal spaces, health, wellbeing and sensory features. It will also incorporate significant workspace areas to provide a Vida Academy training centre for staff and a new headquarters facility for Vida’s head office personnel, currently located elsewhere in the town. The company employs 450 staff which is expected to rise to 700 next year, making it a major local employer. Designed by Leeds-based Den Architecture, the building works will be delivered by a Yorkshire-based team comprising Projex Building Solutions, which has advised on all three Vida facilities and will provide project management, cost consultancy and health and safety advice, with the build contract being undertaken by Caddick Construction, part of Knottingley-based Caddick Group PLC.
Provider acquires two Norfolk nursing homes HEALTHCARE Homes Group has completed the purchase of Saxlingham Hall in Saxlingham Nethergate, south of Norwich and Walcot Hall in Walcot Green, near Diss. This increases the operator’s portfolio of residential and nursing homes to 39. The group has acquired the homes from Saxlingham Hall Nursing Home Limited, which was founded by Alan and Jane Bird. Alan has owned Saxlingham Hall Nursing Home since 1980 – only the second owner of the Hall since it became a nursing home in the 1950s – and in August 2005 he acquired Walcot Hall. Gordon Cochrane, chief executive officer of Healthcare Homes Group, said: “Both Saxlingham Hall and
Walcot Hall are fantastic homes that have been managed with professional dedication since 1980. “We are delighted to complete the purchase of the homes and very much look forward to working with the existing team to continue delivering the same high standards of care that residents and their families are accustomed to.” Saxlingham Hall is a former manor house, which has been sympathetically extended and modernised to provide long term care and respite services for up to 36 people living with a range of needs. Walcot Hall was originally built in the 18th Century and today provides respite and long term care for up to 42 people. The purchase was completed for an undisclosed sum.
The Princess Royal officially opened Ashford Borough Council’s new £7.5m Danemore sheltered housing scheme in Tenterden. Prior to unveiling a commemorative plaque, Her Royal Highness was introduced to a number of dignitaries, including the Vice LordLieutenant of Kent Richard Oldfield, the High Sheriff of Kent Paul Barrett, the Mayor of Ashford Councillor Jenny Webb, the Town Mayor of Tenterden Councillor Jean Curteis, Ashford Borough Council CEO Tracey Kerly, and Chair of Kent County Council Ann Allen.
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Braemar Lodge residents watch as the building next door is demolished to pave the way for a new state-of-the-art care home.
Down to earth as residents watch building demolition RESIDENTS and staff at a Salisbury care home donned hard hats and hi-vis jackets for a first-hand view of the building next door being demolished. Behind a safety barrier but still close to the operations, the party from Braemar Lodge watched as teams with diggers and other heavy machinery began to break the structure down into rubble. The demolition and clearance of the long-vacant Stratford Court, a former charity-run care home, will pave the way for plans by Braemar Lodge owner Colten Care to redevelop the site for its 22nd home. Once that is open in summer 2022,
Braemar Lodge residents will be able to live in it while Braemar itself undergoes a full refurbishment. Mark Aitchison, Colten Group chief executive, said: “We aim to build a new state-of-the-art care home with 50 beds to support the Salisbury community. “Along with Braemar Lodge, it will deliver outstanding care in facilities second to none. This is a major investment by us in Salisbury, one that will ultimately create new jobs and business for the city.” The demolition has been carried out by contractor Comley Demolition ahead of the start of building work by Colten Developments.
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Castlethorpe NH, Brigg, Lincolnshire - Reg 59
On behalf of our long standing client, we are delighted to announce the recent successful sale of Castlethorpe Nursing Home, located in the peaceful Lincolnshire village of Brigg. When industry knowledge and wisdom are needed, when a discreet sale is desired, our clients choose DC Care to sell their healthcare business.
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It has been a month to celebrate as DC Care ‘came of age’ with its 18th Birthday, whilst Regional Directors Alison Willoughby and Andy Sandel celebrated their 10th Anniversaries since joining us! The dawn of a new decade often brings about new goals and objectives for businesses and people alike across the world. In our 18th year, nothing changes as we continue discreetly selling care businesses UK-wide, here’s just a small selection of successful sales so far in 2020...
SOLD
When industry knowledge and wisdom are needed, when a discreet sale is desired, our clients choose DC Care to sell their healthcare business.
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www.dccare.co.uk sales@dccare.co.uk
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Team behind retirement village look to expand CASTLE Retirement Living, the team behind the new £30million Castle View retirement village in Windsor, is looking to replicate its retirement living model. The envisaged future formula would blend purpose-built apartments with community facilities and be based in an urban area with all the benefits of connectivity, community, entertainment and activity. “We aim to design and develop high-end quality retirement living that’s a significant departure from conventional older living apartments,” said Robin Hughes, CEO of Castle Retirement Living. “The quality benchmark is that it should be good enough for my mum, and she was one of the first people to move into Castle View. “Apartments would be well built, sound-proofed and thermally efficient, and set within a building that incorporates contemporary features such as a cool café/bar, a restaurant serving good food, quiet spaces like our library and statement features as the Sky Lounge and sun deck at Windsor. “Good interior design is also vital to create an environment that today’s 60 and 70 year olds aspire to live in.” The next development would comprise some 60-70 units and be fully staffed. Robin added: “The huge demand on retirement housing and health care
Roselands Residential Home in Heyside Royton.
Castle Retirement Living finance director James Sarmecanic and CEO Robin Hughes at Castle View Windsor. in the UK is a consequence of the changing demographics. “Today’s older generation also has the wealth to demand a much higher standard of living than their parents, and as well as having a focus on peace of mind, well-being, independence and living with likeminded people, this market wants a quality experience throughout – and why not, they have worked hard for it.” The business is now looking to build on the success of its first scheme which will be the cornerstone for a long term investor to grow the business. To this end, CBRE has been appointed to find a partner to take it forward to the next stage.
“Piecing Consultancy service to assist in the planning p ro c e s s
Experienced operator purchases care home DC CARE has announced the successful sale of Roselands Residential Home in Heyside Royton, a peaceful residential suburb of Oldham, Lancashire. Roselands is a sizeable former vicarage, reconfigured and extended for change of use into a care home. It is registered for 19 residents, operating at a maximum occupancy of 16, within the categories of old age, dementia, physical disability and daycare. The business has been acquired for an undisclosed amount by Patrick Hennessy, an experienced care
the evidence
operator based in Northern England. Regional director Alison Willoughby appraised the business and senior negotiator Lisa Rushworth managed the sale transaction. Alison said: “Roselands has enjoyed an enviable position in the local market, especially for a smaller home, competing very well with the larger homes in the vicinity and I’m sure Roselands will compliment Mr Hennessy’s existing care portfolio.” Wendy Cameron, a director at Roselands Residential Home Ltd, passed on her gratitude to Alison and Lisa following completion of the sale.
together”
• From initial consideration through to appeal • Reports to assess the need for development - whether care home or assisted living • Director driven interpretation of relevant data in every report
A service aimed at clients seeking clear, concise data with professional concluding commentary. CONTACT US TO LEARN MORE ABOUT OUR CONSULTANCY SERVICES
www.healthcarepc.co.uk
Tel: 01937 222107
enquiries@healthcarepc.co.uk
CARINGPRODUCT NEWS
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National report calls for public sector leaders to maximise outcomes
The future of care management DIGITAL care management systems have become the new standard in our industry. 100 per cent paperless, they save time, keep your work personal and can help you achieve the highest standards of compliance and care delivery. At CareDocs, we innovated digital care management in 2008, and we’ve always looked to the future and to make things easier. That’s why we’ve developed CareDocs Cloud, giving you more freedom and flexibility to run your business the way you want. Have you ever needed to access your residents’ information unexpectedly, on your day off or on holiday? Have you ever misplaced your data backup? CareDocs Cloud is our solution. By using our dedicated internet servers, you’ll be able to access the full CareDocs system on a licensed desktop or laptop, and continue using great features on mobile or tablet anywhere with an internet connection via CareDocs Cloud Portal. This means you don’t require any special equipment outside the office – you can use personal laptops, mobiles or tablets, or we can supply you with restricted devices. Whatever situation you find yourself in, we will be there
with you. We understand the challenges of care are changing, so you may need a system that doesn’t tie you to just one location. Now you can view CareDocs anywhere with internet access. To give you peace of mind, any data entered on your licensed device is immediately uploaded and is automatically backed-up online With a dedicated device you can also access advanced point-of-care recording and log your residents’ information, including viewing existing body maps. The Business Management Portal lets you view important business KPIs and reports on the move. Our Messaging Centre allows for instant communication between colleagues. You can connect with residents’ family and friends and share documents and images. These new benefits, paired with the existing features CareDocs customers have enjoyed for years, offer plenty of reasons to consider upgrading to CareDocs Cloud. The mobility aspect makes being able to work remotely an option for people who wish to limit their interactions in care homes and in public. By assigning each staff member their own device, the risk of cross contamination is also reduced.
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Our goal is to work with you to carefully assess your personal or business requirements with the ultimate aim of reducing your tax liability – evaluating your needs and offering expert advice where and when you need it in a professional albeit informal environment.
With our unique understanding of the Care Home Business, we can assist in the following ways:
• Start-up business advice • Advice & assistance with the purchase or sale if applicable. • Tax • Preparation and analysis of financial statements. • Bookkeeping and payroll services • Sales invoice preparation and monthly analysis for credit payments • Tax planning strategies. • Understanding service user funding • VAT (if applicable) • Business succession planning.
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7 St Pauls Yard, Silver Street, Newport Pagnell, Bucks, MK16 0EG tel: 01908 210666 Email:jane@jeras.org.uk mobile: 07956 917591
THIS new report from the Good Governance Institute and Legrand Assisted Living and Healthcare calls for immediate action to embrace digital solutions, building on a programme of research and engagement with senior leaders from the health, care, and housing sectors. There is growing recognition that the public sector improvements we need cannot be delivered simply by delivering services in the same way, or even by becoming more efficient. New systems approaches are required in order to achieve improved health and wellbeing outcomes for communities throughout the UK. The report calls for Board members to adapt the digital strategic direction of their organisations, working in collaboration with diverse partners from across sectors to form new alliances. Unleashing the Digital Premium refers to the potential that digital technology has to deliver these improved outcomes through more cost effective, efficient and reliable services, and by supporting greater independence for individuals and their families. The Digital Premium is a fundamental enabler of national
policy across the NHS and Local Government, including greater prevention of ill health, offering more flexibility in the delivery of services, and supporting individuals to live independently for longer. The report identifies barriers and opportunities facing Board members in order to make the digital premium a reality. These include: n A sufficient focus on improving outcomes for communities. n The collection of data and how it is shared with partners. n Access to relevant expertise. n Diverse stakeholder engagement in developing and delivering digital strategy. The report was launched at the House of Lords last month. GGI and Legrand Assisted Living and Healthcare are seeking further views and perspectives in response to the report and will be hosting future events to continue discussion on this important topic for the future of the public sector. Get involved by contacting info@ good-governance.org.uk or hello@ legrand.co.uk and engaging with #DigitalPremium on social media to share your views and experience.
Stoneleigh in York has been rated outstanding in three of the five areas by the CQC. The award is all the more fitting as in 2019 the home celebrated its 30th anniversary under the ownership of Roz and John Smith first opened. Registered manager/director Dale Greenway said: “It’s a fantastic achievement and is testament to our excellent staff and the lovely people we care for who make Stoneleigh a true ‘home from home’. Caring for our residents with respect and dignity, and gaining from their experience is at the forefront of everything we do. Our ethos is to treat our ‘extended family’ like our own relatives with care and attention to individual needs.”
apetito partners with Care Innovation Hub apetito is partnering with the Care Innovation Hub. The Care Innovation Hub has launched a series of challenges with the aim of making a long-lasting impact on social care. Individuals from varying disciplines, including entrepreneurs, care managers and students, are invited to attend one of three dedicated events to drive innovation and create positive change in the industry. Neil Hargreaves, care home divisional manager at apetito, said: “Working in partnership with care homes across the UK, we regularly see the challenges faced by
the industry. “Innovation is critically important to shaping the future of care and providing solutions which allow carers to continue providing a high quality of care. “Supporting entrepreneurs to develop ideas is pivotal to this process. We are passionate about driving positive change in the care sector, and CIH share this passion. “apetito is delighted to become a sprint partner with Care Innovation Hub. We are excited to attend the upcoming events and be a part of something that is going to make a real difference to residents and carers.”
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CARINGPRODUCT NEWS
Benefits of bathing to clients and carers
Operational benefits of efficient assisted baths Specialist baths, from leading manufacturers, with features such as powered variable height and bather transfer seats, will provide an efficient bathing solution for a variety of care scenarios. They facilitate assisted transfers for disabled bathers so the experience is safe, dignified and reassuring. Equally carers can implement moving and handling best practice so the risk of injury is negated during the bathing cycle. Transfers can be less complex, risk of falls is reduced and the overall experience for clients is more pleasant in comparison to being showered by a carer on a stool or chair. In addition, the benefits of bathing for residents can offer advantages outside of the bathroom. Many factors associated with bathing such as improved mobility and reduced pain can result in the need for less carer support which eases pressures on staff resources. In summary and in comparison to wet rooms, the right assisted baths can deliver: n Improved experience for bathers in terms of dignity, comfort and support. n Increased well-being of residents which can improve behaviour and mobility. n Safer bathing cycles with efficient moving and handling for carers. n Lower risk of downtime with less chance of leaks and drainage issues. n More efficient infection control with a lower risk of infectious outbreaks. n Reduced risk of staff sickness through musculoskeletal injuries. Cost savings associated with assisted baths All healthcare providers understand they have a duty of care to ensure optimal support and dignity for clients. This commitment is delivered through the help of appropriate assistive equipment such as accessible baths and wet rooms. However, providing solutions that deliver utmost care yet maximise budgets is a challenge. This is where ultra-efficient assisted baths provide tangible savings. When compared to wet rooms, specialist baths can ease budget pressures through: n Reduced lifetime maintenance and servicing costs.
n Long term value. n Lower water and utility bills through cost saving design features. n Faster, less complex design, planning and installation. n Lower staffing costs as residents may require less intervention due to the well-being benefits of bathing.
Enhanced moving and handling for carers and bathers In a care home environment, the need for safe bathroom processes is even more essential. This is where an appropriate powered bath can reduce many potential risks associated with showering as greater support is given to residents and carers having more control. Bath benefits include: n Lower risk of bather injury from falls or slippages. n Reduced risk of carer injury and subsequent sick leave. n More effective and simplistic transfers with an ability for faster carer response. n Resident positivity and dignity is increased with reduced manual handling. n Greater engagement between carer and client. n Carers remain dry during bath time hence safety is improved. Care benefits of bathing Bathing can have a positive effect on resident mobility, mood and wellbeing. Having access to a specialist bath in a care home does not only provide safe bathing, the act of bathing itself can improve many day-to-day activities outside of the bathroom. Pain and discomfort can also be reduced through: n Enjoying a warm, relaxing experience. n Avoiding the ‘car wash’ experience of being sprayed on a transit chair or shower stool. n Inducing sleep. n In-built antimicrobial technology which can deliver protection against Superbugs. n Improving bather dignity. n Reducing muscle/joint stiffness. n Reducing stress associated with manual moving and handling. n Helping with the use of prescribed ointments. n Promoting stimulus through options such as chromotherapy lighting, hydrotherapy AirSpa and Bluetooth music.
Furniture providers for more than 60 years ... SHACKLETONS has provided traditional and contemporary healthcare furniture for senior living since 1959. All our furniture is handmade in England. We take pride in our craftsmanship, creating every piece with care to the highest technical standards. We work closely with our clients to create practical and stylish environments, whether it be a new build or refurbishment project,
and as specialists in senior living furniture we have built close relationships with industry partners who support us to deliver high quality complementary products for a wide variety of projects. All our products are created by our team of in-house designers and highly skilled craftsmen. Design led and customer focussed, we continually provide a range of outstanding quality products designed with the end user in mind.
Cleaning Show postponed due to coronavirus crisis THE Manchester Cleaning Show, has been postponed due to the ongoing international coronavirus (COVID19) crisis. The event will now take place on September 15 and 16 at the same venue, Event City in Greater Manchester. All existing bookings, content and visitor registrations remain in place and will be transferred automatically to the new dates. Organisers Quartz Business Media and the British Cleaning Council have begun contacting exhibitors, visitors and speakers to inform them. Steve Diprose, chief executive officer at Quartz Business Media, said: “In light of the ongoing coronavirus pandemic and the severe uncertainty it is causing, we have taken the correct decision to postpone the Manchester Cleaning Show. “We remain committed to delivering a powerful and timely event that delivers exciting content and business solutions to our visitors and new commercial opportunities for our exhibitors, but that will now be happening on September 15 and 16. “We will be in touch individually with exhibitors, visitors and speakers
over the coming days to ensure there is a smooth transition. “We would like to thank everyone connected with the show for their continued support and patience during this challenging time.” Paul Thrupp, chairman of the British Cleaning Council, added: “It is regrettable that we have had to postpone the Manchester Cleaning Show but, in the circumstances, it is clearly the right decision. “Like the organisers of the many other major events in the UK and around the world which have been postponed, we felt we could not go-ahead when the coronavirus crisis is likely to get worse in the immediate future. “We hope that visitors and exhibitors will be able to understand this decision. “ This year’s Manchester Cleaning Show is the third edition of the event. The biannual exhibition is free to attend and features range of national and international exhibitors as well as an exciting conference programme of talks by leading industry figures and experts. The 2018 event attracted more than 2,000 visitors.
CARINGPRODUCT NEWS
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Full support for carers from Redbacks Cushioning Radiator cabinets that combine safety and style CHESHIRE based cabinet makers Kingston Cabinetry make bespoke radiator cabinets of exceptional quality, offering you the widest possible range of options. Kingston Cabinetry radiator cabinets are perfectly designed to provide protection for people who are unable to respond safely to hot surfaces or who’s sensitivity to temperature is impaired: n Conform to HSE guidelines. n Strong, built to last. n Heat and moisture resistant. n Custom designed to allow valve access. n Exact colour matching to your decor. n Highly durable acrylic paint finish. Daniel Kingston is a time served and highly designer with 20 years’ experience. He brings a passion for perfection and a great eye for detail. “We pride ourselves on being able to extract the absolute best from the space we see in a client’s property,” said Daniel from Kingston’s head office, nestled by the River Dane in Congleton. “A combination of clever design and brilliant
craftsmanship means we can quite literally build whatever is needed to create a unique and beautiful living space.” Established for more than 10 years, the family run business has fitted furniture in some of the most beautiful homes in England. From simple radiator cabinetry solutions to complete bedroom suites, Kingston Cabinetry can coordinate with the existing décor or create an entire new interior. Designed, built and finished in the extensively equipped workshop, every piece of handmade furniture is produced under the aegis of their close-knit team. Combining traditional methods with modern technology and quality materials to produce long lasting, impressive furniture that you will love as much as we do. Enquiries: For a free design consultation email enquiries@kingstoncabinetry.co.uk or call 01260 221381. View the range at www.kingstoncabinetry.co.uk
The role of tech in social care LATEST figures allege that 1.5million people are not receiving the care they need with day-to-day life (Age UK). An adjustment to traditional thinking, of how money is spent, could alleviate the situation, by using – where appropriate – equipment in place of people. Installation of Closomat assistive technology, be it a toilet lifter and/or wash and dry WC, is proven to reduce or even eliminate the need for care visits. Closomat’s Palma Vita is unique in that it is the only wash and dry toilet that can be accessorised to accommodate people’s changing needs. So, for example, if someone’s manual dexterity deteriorates so they can no longer push a button or flush mechanism, alternative operating mechanisms can be retrofitted to empower them to continue to use it. No other wash and dry toilet in the UK has that capability. Thus, the reduced need for care intervention continues to benefit for years. Enquiries: Call 0161 969 1199, visit www.closomat.co.uk or email info@closomat.co.uk
REDBACKS Cushioning Limited, designers of the award winning ‘Leaf-Spring’ cushioning technology, offers a range of products to help protect the knees and body from damage caused by kneeling. Recently introduced is the new ‘Kneeler mat’, an every-day ‘tool’ for those who care for others and whose jobs entail kneeling for any length of time, as well as having multiple applications in and around the home, garden and office. Giving long term anti-fatigue support and maximum cushioning comfort from kneeling in any position the mat features 28 multi-directional leaf springs held within a thermoplastic honeycomb matrix. Unlike rubber matting, foam or gel based products which can either be too hard or lose their cushioning properties, the Redbacks Kneeler instantly returns to its original shape after each use. This unique combination is scientifically proven to reduce point pressure and distribute weight evenly, providing all-day comfort and helping to protect against muscoskeletal conditions such as osteoarthritis. Suitable for dry or damp conditions, this versatile mat has a waterproof base, is slip and penetration resistant, provides thermal protection from warm or cold surfaces, is easily portable and as with all Redbacks products has a fully washable cover at 30 degrees and a 100 per cent recyclable cushion.
It can also be used as a comfortable seat cushion and even to stand on with the same weight distribution and tiredness-reducing benefits. The Redbacks Kneeler weighs 1,363g and is 450mm long, 270mm wide and 35mm deep. Workwear trousers pocket kneepads and a strapped version, each using the same technology, are also available. Enquiries: Call 01327 702104, visit www.redbackscushioning.com or email sales@redbackscushioning.com
New leaflet now available
A NEW ‘Skincare management in incontinence’ leaflet is available from Thornton & Ross Pharmaceuticals – manufacturers of Zerolon® Barrier Cream. Accredited by the Association for Continence Advice, the leaflet is designed as a quick guide for all health professionals involved with continence care. Including recommendations from NICE, the leaflet also outlines factors to consider when selecting a barrier cream and advice on helping prevent incontinence-associated dermatitis. Zerolon® Barrier Cream is the latest addition to the Zeroderma emollients and barrier creams range, specially formulated to prevent irritation from bodily fluids including urine, faeces and exudate. To receive a free copy of the ‘Skincare management in incontinence’ leaflet, please email zeroderma@thorntonross.com Enquiries: Visit www.zeroderma.co.uk or call 01484 842217.
Washable protection for all your floor surfaces... The WACMAT is the original and leading
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washable carpet protector since its launch in 1997, now it’s upgraded and going ‘Green’ with the New WACMAT ECO! Super Absorbent Stain resistant 100% Waterproof Anti-creep, anti-ruckle and lays flat Machine Washable Non-slip comfort for hard floors 3 Year ‘no-quibble’ guarantee
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Made in the UK by a carbon negative company Made from 100% ECONYL recycled ‘fishing nets’
The WACMAT ECO is the Simple Solution for protecting your carpets, reducing cleaning costs and preventing slips. Place the WACMAT ECO under commodes or next to beds to ensure full protection of carpets and sensor mats,
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then simply machine wash and tumble dry! Available in a range of attractive colours and three generous sizes, the WACMAT ECO is the cost effective way to ensure the cleanliness of any room as well as complementing its homely feel.
FREEPHONE: 0800 074 3749 www.richardsresidential.co.uk Vivary Buildings, Spring Lane, Colne, Lancashire, BB8 9BD
Amber
Beaucare launch CareClean™
BEAUCARE® Medical announces the launch of their CareClean™ premium concentrated laundry range, the new lines include bactericidal laundry detergent, fabric conditioner, destainer and sanitiser dedicated for use in professional environments including the care industry. The range is a cost effective solution which incorporates a powerful bactericidal action, along with the capability to work at low temperatures and deal with severe soilage problems. The detergent incorporates a spring fragrance
for long lasting freshness. All of the range is designed for use through Beaucare’s automatic dosing machines, ensuring ease of use for the care home laundry staff. They are available in 20, 10 and five-litre durable plastic tubs with secure screw lids for safe storage. Full product information literature is available on the range. Enquiries: For further details on the CareClean™ Laundry, contact the sales team on 01423 878899.
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SPECIALIST BATHROOM SOLUTIONS G360 Services from Gainsborough Specialist Bathrooms, the new name for Gainsborough Specialist Bathing. Specialist assisted baths Trusted enablement, installation and management Lifetime support and servicing
MANAGEMENT COST AND TIME SAVINGS
Safe accessible bathrooms and wet rooms
MAXIMISING YOUR INTERNAL RESOURCES
Seamless transfer, washing and toileting solutions
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ENHANCED BUSINESS FOCUS AND PERFORMANCE STRONGER SPECIALIST CARE
Project design with vision
IMPROVED CQC COMPLIANCE GENUINE SUSTAINABILITY REDUCED HR PRESSURES
G360 – delivering ultimate care, efficiency and sustainability through holistic excellence.
01527 400 022
info@gainsboroughbaths.com
REDUCED RISK AND LITIGATION
www.gainsboroughbaths.com
© Gainsborough Healthcare Group. 10 & 11 The Oaks, Clews Road, Redditch, Worcestershire, B98 7ST.
THE ART OF COMFORT
To find out more call: 01924 868 470 For more information visit: www.shackletonsltd.co.uk