Care provider unveils its engagement app

NATIONAL Care Group has unveiled its new employee engagement app in partnership with Engage Solutions Group.

The ‘Engage’ app will be rolled out to 2,400 colleagues working across 150 sites in England and Wales –forming part of a wider digital project that has operational and cultural cohesion at its heart.

People director Claire Leake said: “The app presents us with the opportunity to create one digital world for National Care Group, removing the barriers that come with distance, the absence of corporate email for our frontline colleagues, and reliance on analogue processes.

“For the first time, we can connect every single colleague not just to the National Care Group brand and to central support, but to each other too, regardless of location, creating a community experience and collaborative culture.”

Colleagues can now check the latest news and updates, book holiday, check their payslip, read and acknowledge new policies, tap into wellness resources, and even ‘preboard’ as a new starter – all via the digital app.

Role-based groups for sharing best practice can be generated on-thego, whilst colleague recognition and support is able to be shared through in-app ‘Thank You’ cards highlighting National Care Group’s core values. Suggestions and feedback will form a continuous two-way dialogue between users and app managers.

Claire added: “With one app we can move closer towards achieving our mission of unlocking the potential of those we support and our colleagues.

“It’s great that the technology is so easy to use and manage; but even more so the collaborative relationship we have established with Engage will support us not just to launch the app, but drive the project to develop further capabilities, strengthen our internal community and empower each National Care Group colleague.”