Understanding TiVo

NEED HELP USING TIVO ?

Here are a few handy ways to get some help when you have questions about using TiVo:

1. Use the TiVo service help screens on your TiVo DVR. For general troubleshooting with the classic TiVo Experience, go to the TiVo Central screen and select Settings & Messages, then choose Help and then Troubleshooting. For general troubleshooting with the newer TiVo Experience, from the Home screen, use the left arrow button on your remote to highlight the Menu icon, select Help, and then Tips & Troubleshooting. 2. Get how-to information online. You’ll always fi nd the latest information about your TiVo equipment online at Midco.com/TiVoSupport or TiVo.com/HowTo. 3. Contact Customer Support. Get help via live chat or social media online at Midco.com/Contact, or call 1.800.888.1300.

* TiVo services may not be available in all areas and some restrictions may apply. TiVo DVR requires a Midco Internet 50 connection or higher. Not all TiVo DVRs are compatible with the newer TiVo Experience. Contact Midco with questions. TiVo and the TiVo logo are registered trademarks of TiVo Inc. and its subsidiaries worldwide.

Upgrade to a TiVo DVR Call 1.800.888.1300

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* Limit one promo code per account. Available to current customers in good standing only. Additional taxes, franchise fees, and other fees apply and will vary depending on location. Other restrictions may apply. Please allow up to 8 weeks for credit to appear on your statement. Some programming contains adult content. To block programming, access your on-screen guide for parental lock-out features. Lost, stolen or misplaced promo codes are not reissued. Both movies must be rented between July 1 and July 31, 2020. Coupon must be redeemed by Aug. 31, 2020.