REGISTRATION 3 EASY WAYS TO REGISTER ONLINE
Online registration is available seven days a week, 24 hours a day at www.wheelingparkdistrict.com. An account with USER ID and password is required to access the system. Create your account online. NOTE: By default, newlycreated household accounts will appear as Out-ofDistrict until proof of address is verified. If you have NEVER registered for a Wheeling Park District program before or are new to the area, you will not have a verified account. To verify that you reside within the boundaries of the Wheeling Park District, bring one of the following items with you to the Community Recreation Center Guest Service Desk at 100 Community Blvd.
Acceptable identification includes:
WALK-IN
Go to www.wheelingparkdistrict.com for current hours.
MAIL-IN
Mail completed registration form and payment. 100 Community Boulevard, Wheeling If you have registered for Wheeling Park District programs, memberships or facility rentals in the past, your email address may already exist in our system and you will receive a “duplicate household” prompt. If this occurs, call the Guest Service Desk at 847-465-3333 to verify household username and/or request a change of password.
• Government issued ID or driver’s license • Utility bill for the household such as gas, electric, water or waste removal. (Phone, television and Internet service are not accepted.) • Lease or mortgage statement with your name on it • For students, a recent report card or letter from the school confirming attendance in Districts 21 or 23
IN-DISTRICT/RESIDENCY
In-District is defined as anyone who lives within the Wheeling Park District boundaries. Not all Wheeling mailing addresses are located within the Wheeling Park District and not all residents have a Wheeling address. It is possible to have an address in Prospect Heights, Arlington Heights, Mount Prospect or Buffalo Grove and be a resident of the Wheeling Park District.
PAYMENT
The Wheeling Park District accepts payment by cash, check, money order, Visa, Mastercard, Discover and American Express.
RECREATION PROGRAM SATISFACTION GUARANTEE
If you are not completely satisfied with the program in which you participate, call or stop by the Guest Service Desk at the CRC before half of the program WAIT LIST (meetings and practices included) is It is possible to be placed on a wait over. list when maximum enrollment has been reached for a particular class or If you discontinue the program, you program. can choose to repeat it at no charge, get a credit and apply it to another PROGRAM CANCELLATION program (if available), or get a refund. IN-DISTRICT/ RESIDENT POLICY For a medical refund request, a RATES FOR SCHOOL DISTRICT 21 The Wheeling Park District reserves the doctor’s note must be provided and & 23 STUDENTS right to cancel, postpone or combine a pro-rated refund (cost of remaining The Wheeling Park District grants Inclasses as necessary. Classes may program meetings) will be mailed to District Rates for children enrolled as be cancelled due to low enrollment. the guest’s home. students in Community Consolidated Register early to get the class you School District 21 and School District 23. want at the time you want it. The Satisfaction Guarantee does not include adult athletic leagues, trips, MILITARY PERSONNEL Before and After School Recreation The Wheeling Park District grants and one-day events. active military personnel In-District status for daily admission rates. We're People Driven Military ID is required at the time of Jannette Nuñez payment. 847-465-3334 • jnunez@wheelingparkdistrict.com As Guest Service Manager, Jannette Nuñez is at the CRC to answer all your questions about registration and payments. Whether you speak English or Spanish, Jannette is there to help you register for a program, league, class or event, and set up a payment plan if necessary.
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