We connect water For Life
Corporate
Brochure
Content About
3-4
Our Business Module Our Products
5-6 7-8
Services Our Core Markets
9 - 10 11
Mains Water Supply Road/highway Oil, Gas & Petrochemical Sewer & Storm Water Irrigation Systems Railway Mining Ports Communication & Telecom Airports Delivering Service Excellence • Residential Homes • High Rise Building • Hospital • Hotel • Shopping Mall • Office Building We Are Customer Focused
12 13 14 15 16 17 18 19 - 20 21 22 23 - 24 25 26 27 28 29 30
Corporate Social Responsibility
33 - 34
Our People Give Water Foundation
35 - 36 37 - 38
• • • • • • • • • • •
i 37
31 - 32
GIVEWATER FOUNDATION ACCESS TO SUSTAINABLE, CLEAN WATER
GIVEWATER Foundation is an independent, non-profit organization founded by HEPPIPE. Our mission is to improve water supply in developing countries across Africa where the needs are urgent. Through GIVEWATER, the company’s holistic approach to providing safe water solutions is achieved. The foundation collaborates with a range of partners, NGOs and local organizations to ensure the sustainability of such projects. GIVEWATER aims to provide better access to clean water and improved sanitation to millions of people in Africa within the next ten years.
AN INTERNATIONAL BUSINESS WITH A LOCAL PRESENCE
38 ii
We Are Heppipe At Heppipe, we provide people across Ghana with smart innovative solutions for water and energy 03
Our People
Heppipe is a leading name in the manufacture of advanced plastic piping systems and water solutions for use in a variety of markets in the building construction, infrastructure, industrial and agriculture sector. We provide communities in Ghana with advanced plastic piping systems that carry gallons of waters every day to millions of people, homes, cities, and businesses. We pride ourselves as the producer of the best quality advanced plastic piping systems in Ghana. Our manufacturing capabilities, technical knowledge and Our people are the cornerstone of our business. Across the extensive product ranges makes us Ghana’s leading experts throughout our organisation, our employees embrace the values of our compaindustry. ny, delivering the quality service our customers expect. We believe that plastic pipe systems are fundamental to every project - by sharing our technical expertise and creating a highly customer-centric approach to how Ourhelp Values we operate, we can our clients, and the wider marketplace, create smart At the heart of what do are our core Respect, Partnerinnovative solutions that deliver thewe performance theyvalues; demand. Responsibilitydevelopers, and Commitment. We work closelyship, with Dynamism, architects, contractors, Civil engineers, consultants, construction companies and homeowners on projects that range from small and local to big and most technically Experts In Theirchallenging Field construction projects. We supply plumbers, technicians and installers with products and solutions that We seek to employ people with specialist knowledge of industry help them work faster We operate throughofa cables network of accessoagents and sectorsand as smarter. well as technical knowledge and distributors as well team our of local technical experts sale advisers to to supries.asIt ameans customers benefit fromand a practical approach port projects from design through to installation. challenges as well as technically compliant solutions. We invest time in our relationships, listening closely to understand our customers’ needs and then provide advanced piping and innovative solutions tailored to their Training And Development specific construction needs. From build specialist equipment training our distribution centre, to Our trusted products strong businesses whileinmoving water where it needs piping training for our salesGhana’s desks, we look totoday. support to go, to deliver expert the infrastructure needed to grow economy and develop our employees, encouraging advancement and actively promoting from within.
Only by thinking bigger today Can we build a better Ghana tomorrow. Supporting Projects Across Ghana..........
36 04
Know-How Know-How
Research Research & development & development
Experience and knowledge Experience and knowledge To stand To stand out inout today’s in today’s the heart alldo. we do. markets, are atare theatheart of allof we markets, companies companies needneed to to Know-how is knowledge Know-how is knowledge that that rapidly rapidly respond respond to customers’ to customers’ not only owned, but applied. changing is notisonly owned, but applied. changing requests. requests. Heppipe Heppipe is is Indaily our daily we create In our work,work, we create committed committed to continuous to continuous solutions that make a differsolutions that make a differresearch research and innovation and innovation Intraining our training centres, supported ence.ence. In our centres, supported by anbyexpert an expert R&D R&D of thousands of plumbing tens tens of thousands of plumbing teamteam that systematically that systematically specialists receive specialists receive basicbasic and and analyses analyses our markets our markets to offer to offer advanced training advanced training everyevery year.year. products products that provide that provide real real solutions solutions to specific to specific needs. needs.
Corporate Corporate Social Social Responsibility Responsibility 01 01
02 02
OUR OUR BUSINE BUSI
Heppipe is a leading nam Heppipe is a leading ment and and manufacture of ment manufactur solutions for the solutions for resident the resi infrastructure market sec infrastructure market shows howhow the different shows the differ together to run together to our run bus our
Our Our Operations Operations
We We constantly constantly review review our our operating operating procedures procedures to meet to meet best-practice best-practice guides guides withwith par-particular ticular focus focus on where on where we we cancan deliver deliver efficiencies efficiencies thatthat benefit benefit our our customers. customers.
Our Our Communities Communities
We We are are mindful mindful of the of the impact impact of our of our operations operations on our on our local local community, community, andand on aonlarger a larger environmental environmental scale. scale. In addition In addition to our to our responsibilities responsibilities as aasmajor a major local local employer, employer, we we utilise utilise green green transport transport routes, routes, recycle recycle waste waste materials, materials, andand support support initiatives initiatives to offset to offset 03 04 05 03 04 05 our our carbon carbon footprint. footprint. Manufacture & logistics Manufacture & logistics
Delivering Delivering byIndustry road, by road, sea and sea air and air Our Our Industry
Quality Quality
Customer focused Customer focused
Our commitment Our commitment to quality to quality FromFrom Ghana’s Ghana’s leading leading waterwater and with and with same-day same-day despatch despatch across across everything everything we do wehas do has and gas and utility gas utility companies companies We We lend lend our our voice voice andand our our support support togain charities, torecognition charities, industry industry bodies, bodies, andand campaigns campaigns thatthat fromfrom our extensive our extensive stockholdstockhold- helped helped us tous to gain recognition through through to contractors, to contractors, develdevelwork to warehouse, support to support the the water water industry andItand those those who work within within it. We it. We support support further further ingwork warehouse, ing we can we get can get andindustry respect. and respect. is because It is because ofwho of work opers, opers, distributors, distributors, engineers engineers the education right the right piping piping system system to the the to the thisand assurance this assurance that our that our and construction and companies, companies, education within within the industry industry and encourage encourage our our colleagues colleagues toconstruction continue to continue learning. learning. We We rightright location location against against eveneven the the customers customers havehave supported supported us us we build we build closeclose customer customer will will continue continue to advocate, to advocate, influence influence and lead lead a many best a many best practice practice approach approach to us business. toapart business. tightest tightest project project timelines timelines bothboth with with theirand their business business for for relationships relationships that set that set us apart in theinUK theand UK internationally. and internationally. years. years. We provide We provide unparalleled unparalleled fromfrom our competitors our competitors by by We design We design and manufacture and manufacture reliability reliability of service, of service, product product listening listening to our tocustomers, our customers, plastic plastic piping piping systems systems and and quality, quality, and pricing and pricing to allto our all our understanding understanding their their challenges challenges We We remain remain committed committed to supporting causes causes thatthat helphelp those less less fortunate, fortunate, across water water solutions solutions selecting selecting the to the supporting customers. customers. andthose providing and providing valuable valuableacross best best product product for your for your needs, needs, solutions. solutions. we help we help them them Ghana, Ghana, andand raising raising funds funds andand donating donating our our timetime to help to help make make a difference. a difference. We We recogrecogmanufacturing manufacturing pipes, pipes, fittings, fittings, succeed succeed by delivering by delivering quality quality nisenise the the position position we we are are in and in and will will continue continue to work to work towards towards making making a tangible a tangible change change and prefabricating. and prefabricating. products, products, innovative innovative solutions, solutions, to the to the liveslives we we touch. touch. and expert and expert technical technical support. support.
Our Our Actions Actions
05 33
Technical Technical Support Support
Technology Technology
SS ESS MODEL MODEL
n the developme in design, the design, developfstic plastic systems pipepipe systems and and tial, commercial commercial and and civil civil ctor. business model Our Our business model of Group the Group tsparts of the workwork siness create value ss and and create value
The technical support The technical support teamteam The entire production process, includes The entire production process, includes qualified design. fully fully qualified design. product conception fromfrom product conception to to Heppipe ’s technical support Heppipe ’s technical support delivery tocustomer, the customer, delivery to the is is is here to support teamteam is here to support you you developed the most everyevery developed usingusing the most ofway, the way, combinstep step of the combinadvanced technologies advanced technologies to to ing product know-how ing product know-how with with guarantee the highest quality technical guarantee the highest quality technical advice a probadvice and aand proband to minimize errors. and to minimize errors. lem-solving approach. lem-solving approach. Our Our Heppipe Heppipe reliesrelies on: on: in selecting teamteam also also assistassist in selecting Our own manufacturer • Our• own moldmold manufacturer the right product range the right product range to to • The latest generation injec individual project requiremeetmeet individual project requiretion molding machines, tion molding machines, ments and help to develop ments and help to develop robotics, and automation. robotics, and automation. solutions to support customers solutions to support customers An intelligent logistics center. in achieving • An •intelligent logistics center. in achieving project goals. their their project goals.
06 06
07 07
08 08
09 09
10 10
Sustainability Sustainability
TestTest andand Certification Certification
Product & innovation Product & innovation
Plastic piping systems Drinking pipes, We know that innovation Plastic piping systems are are Drinking waterwater pipes, for for We know that innovation is is sustainable and environmen- example, example, to meet permanent and fast, and to sustainable and environmenhavehave to meet very very permanent and fast, and to responsible choice approval criteria in order that Heppipe tally tally responsible choice that that strictstrict approval criteria in order makemake sure sure that Heppipe will serve generations to come. to receive to receive the corresponding remains remains ahead ofpack, the pack, will serve generations to come. the corresponding ahead of the we we are energy efficient approval regional continuously develop TheyThey are energy efficient approval markmark fromfrom regional continuously develop our our during manufacturing authorities. Fatigue capabilities to track the latest during manufacturing and and authorities. Fatigue teststests are are capabilities to track the latest provide performance carried outpart as of part of this trends and innovations. provide peakpeak performance carried out as this trends and innovations. FromFrom during service - strong, process. an industry leading research institutes, during service - strong, process. This This is anisindustry leading research institutes, durable, lightweight where compliance and certifi- schools schools and universities, durable, lightweight and and where compliance and certifiand universities, to to flexible, plastic piping systems. cation are fundamental customers, suppliers flexible, plastic piping systems. cation are fundamental customers, suppliers and and require significantly requirements. Wherever start-ups, we believe TheyThey require significantly less less requirements. Wherever start-ups, we believe that that energy to manufacture, possible, our products collaboration networks energy to manufacture, possible, our products are are collaboration with with networks of of transport and install covered by third accredistakeholders outside transport and install than than metalmetal covered by third partyparty accredistakeholders outside our our alternative, and supply a long tations. tations. Our business systems organization organization is to key to innovate alternative, and supply a long Our business systems is key innovate service are regularly assessed and differentiate our industry. service life. life. are regularly assessed to to and differentiate in ourinindustry. ensure we maintain our high ensure we maintain our high standards through standards through ISO ISO 9001:2008, ISO14001 9001:2008, ISO14001 and and ISO18001 certification. ISO18001 certification.
34 06
Our OurProducts Products WHAT WHAT WEWE DO DO We We deliver deliver a variety a variety of plastic of plastic piping piping solutions solutions for use for use in building, in building, infrainfrastructure, structure, industrial industrial andand agricultural agricultural applications applications across across Ghana. Ghana. For For each each of these of these segments, segments, we we offeroffer a comprehensive a comprehensive range range of of high-quality high-quality products, products, tailored tailored to our to our customer’s customer’s needs. needs. OurOur pipes pipes move move water water fromfrom various various water water distribution distribution networks networks andand underground underground water water transmission transmission to the to the treatment treatment plants plants andand thenthen on to onstorage to storage reservoirs reservoirs or or commercial commercial andand residential residential users. users. We We alsoalso offerover a range a range of sanitary of sanitary solusolutions, tions, mainly mainly focused focused on kitchen on kitchen andand bathroom bathroom applications: applications: hot hot andand cold-water cold-water systems, systems, waste waste traps traps andand outlets, outlets, shower shower andand floorfloor drainage. drainage. Whatever Whatever the the product product or application, or application, our our customers customers cancan be confident be confident thatthat everything everything theythey need need for their for their nextnext project project will will be delivered be delivered in the with the quality quality andand service service youyou expect expect fromfrom an industry an industry leader. leader.
We're We're Customer Customer Focused Focused !!! !!! We WeCreate CreateProducts Products
At Heppipe, At Heppipe, we we think think customers customers come come firstfirst. OurOur customers customers dealdeal withwith important important challenges challenges dailydaily - we help we help them them succeed succeed by delivering by delivering quality quality prodproducts,ucts, innovative innovative solutions, solutions, andand great great customer customer service. service.
That ThatImprove ImproveYour Your Everyday EverydayLife Life
It's It's about about Delivering Delivering thethe service service youyou need need andand expect!! expect!! 07 31
CABLE CABLE DUCTING DUCTING
PLUMBING PLUMBING SYSTEMS SYSTEMS
We We Speak Speak Your Your Language Language With over 10 10 languages spoken With over languages spoken by our sales team we look to by our sales team we look to support youyou in your preferred support in your preferred language, making the flow of of language, making the flow information much information thateasier. much easier.
Consistent Consistent Approach Approach
online online Resources Resources
Industry Industry Experience Experience
Extended Extended Hours Hours
Understanding howhow things work Understanding things work in your industry is just as importin your industry is just as importantant as being a pipe expert. as being a pipe expert. OurOur project managers have project managers have experience of handling thethe comexperience of handling complexplex demands of large-scale demands of large-scale builds, giving you,you, ourour customer, builds, giving customer, thethe support you need. support you need.
If you’re working then we we areare too.too. If you’re working then OurOur friendly andand knowledgeable friendly knowledgeable sales team are contactable by by sales team are contactable phone andand email Monday to to phone email Monday Friday from 8.30am to 6pm, withwith Friday from 8.30am to 6pm, orders for for next-day delivery orders next-day delivery processed until 5pm. We’re alsoalso processed until 5pm. We’re available out-of-hours to support available out-of-hours to support major projects major projects
UNDERGROUND UNDERGROUND SEWER SEWER In every role across thethe busiIn every role across business, we we recognise thatthat we we work ness, recognise work on behalf of you, the customer. on behalf of you, the customer. WeWe encourage a customer encourage a customer focused approach to all focused approach to our all our actions and interactions, ensuractions and interactions, ensurSOILSOIL & WASTE SYSTEMS & WASTE SYSTEMS ing ing a first-class experience every a first-class experience every time. time.
WATER SUPPLY WATER SUPPLY
IRRIGATION SYSTEMS SYSTEMS Access to IRRIGATION information at your Access to information at your fingertips is invaluable. From fingertips is invaluable. From technical specifications youyou cancan technical specifications download, to details on standards, download, to details on standards, andand thethe ability to submit a quotaability to submit a quotationtion using WhatsApp our website using WhatsApp - our website SURFACE WATER DRAINAGE WATER DRAINAGE is the comprehensive reference is theSURFACE comprehensive reference tooltool to support any project. to support any project.
DRAINAGE SYSTEMS DRAINAGE SYSTEMS
32 08
Services Services Supporting Supporting your your project project withwith specialist specialist services services !! !!
Large-scale, Large-scale, multi-phase multi-phase projects projects cancan require require specialist specialist support support throughout throughout the the project project timeline. timeline.
Our Project Support is designed to assist from the very early stages through to installation and commissioning, combining experts and services that can make the dierence.
SHOPPING MALLS In retail, experience is everything. Keeping visitors and tenants happy is about delivering the best possible shopping experience, and this means keeping the ow of water in the building. Heppipe can provide durable, robust, advanced plumbing and drainage piping suitable for shopping malls & retail buildings
09
INSTALLATION INSTALLATION
Your Your personally personally appointed appointed civil civil specialist specialist will will bebe able able toto guide guide you you through through every every stage stage ofof the the installation installation process, process, providing providing invaluable invaluable advice advice and and support support from from start start toto finish. finish. We We are are able able toto offer offer a fast a fast turnaround turnaround onon product product delivery delivery times, times, and and will will deliver deliver your your products products straight straight toto site site within within the the agreed agreed time time frames. frames.
SPECIFICATION SPECIFICATION
Weable are able to offer alternative solutions We are to offer alternative solutions for for building an existing design where your your building on anonexisting design where we we be able to suggest a more cost-effective may may be able to suggest a more cost-effective solution toone the shown one shown onoriginal the original solution to the on the design. This may include offering alternative design. This may include offering alternative products thatenable will enable the project products that will the project to beto be completed efficiently byclient the client completed moremore efficiently by the
LOGISTICS LOGISTICS
DESIGN DESIGN
TRAINING TRAINING
TECHNICAL ADVICE TECHNICAL ADVICE
Our Our flexible, flexible, reliable reliable logistics logistics infrastructure infrastructure Heppipe provides full in-house design Heppipe provides a fullain-house design allows allows usus toto offer offer a tailored a tailored service. service. AnAn experi experi facility. facility. consultation, our team UponUpon consultation, our team of of enced enced logistics logistics team team including including our our own own fleet fleet ofof designers designers and technical advisors will guide and technical advisors will guide drivers drivers ensures ensures that that your your plastic plastic pipe pipe systems systems you as youtoas tobest the best solution for your project, the solution for your project, and and fittings fittings are are packaged packaged toto arrive arrive in in optimum optimum which which willcarefully be carefully considered in terms will be considered in terms of of condition, condition, at at the the scheduled scheduled time time and and place, place, timescale and cost. By providing us with timescale and cost. By providing us with the the whenever whenever and and wherever wherever you you require, require, including including relevant relevant drawings, we are able to produce drawings, we are able to produce 2D 2D onon a just-in-time a just-in-time basis basis where where security security oror space space schematic schematic layouts forpiping the piping systems layouts for the systems is is a potential a potential issue. issue. within building. ofdesign our design within your your building. All ofAll our engi engi We We can can get get the the right right pipe pipe toto the the right right location location neersneers have installation experience so are have installation experience so are against against even even the the tightest tightest project project timelines timelines both both best best placed to make plastic piping placed to make sure sure your your plastic piping in in Accra Accra and and outside outside Accra. Accra. system is efficient. system is efficient. AtAt Heppipe Heppipe wewe offer offer training training on-site on-site oror at at our our Heppipe Heppipe is one of the industry leaders are one of the fewfew industry leaders academy academy free free ofof charge. charge. We We realize realize the the impor impor in Ghana in Ghana guidance support who that offeroffer guidance and and support for for tance tance in in providing providing training training onon our our products products toto everyevery of your project. Having access stagestage of your project. Having access to to ensure ensure confidence confidence in in installing installing and and using using them them expert expert technical advice can be essential technical advice can be essential in in both both inside inside and and outside outside the the building; building; which which is is keeping keeping a project OnTrack. a project OnTrack. why why wewe make make it such it such a fundamental a fundamental part part ofof our our Heppipe's Technical Support Heppipe's Technical Support teamteam is theis the day day toto day day operations. operations. In In addition addition toto training training perfect partner for water management design partner for water management design onon Heppipe Heppipe products products wewe also also offer offer CPD CPD cours cours perfect OFFICE BUILDING and more - offering in-depth design - offering in-depth design and and eses forfor architects architects and and civil civil engineers. engineers.Heppipe Heppipe - and- more technical help for anything from small queries for anything small queries towers buildingsfrom serve hunOfficehelp has has a wide a wide range range ofof innovative innovative products products avail avail technical to underground sewer systems. to underground sewer drainage systems. dreds and thousands ofdrainage visitors every able able toto the the construction construction industry industry and and wewe rec rec We're equipped toreliable help any enquiry fully equipped to help with with any enquiry day andfully require highly piping ognise ognise that that architects architects need need toto have have confidence confidence We're using cutting edge technology to develop using cutting edge technology to develop a a systems for water supply, our uniquein in the the products products they they use. use. bespoke design that is the most cost effec bespoke design that is the most costiseffec ly engineered Heppipe system the tive for the project. Even if the project tive for the project. Even if the project is a is a best choice for office buildings. ESTIMATES ESTIMATES new project anpiping existing project Heppipe project or anorexisting project Heppipe push-fit system Our Our expert expert team team will will provide provide anan estimated estimated billbill newHeppipe can help minimize costs ourmainproject help minimize costs with with ourand project efficient installation ofof quantities quantities and and product product descriptions descriptions ofof mate mate- can allows support services. services. tenance and reduces construction rials rials with with product product codes codes with with listlist prices, prices, saving saving support costs. you you time time and and reducing reducing the the risk risk ofof errors errors
30 10
OUR OUR CORE CORE MARKETS MARKETS
HOSPITAL
Hospitals and Healthcare facilities are a place of healing. Healthcare facilities are sensitive environments full of people. When designing, the layout for safe drinking water distribution and sanitary appliances is a major concern and challenge in areas such as washing rooms, operating theatres, Kitchen facilities and hospital cleaning and laundry rooms. The need to deliver safe hygienic water and remove waste eďŹƒciently is paramount. Heppipe products are designed with highest standards in hygiene, comfort and energy eďŹƒciency for healthcare facilities. Our smart innovative solutions protect healthcare infrastructure from sanitary, plumbing and drainage problems.
11 27
HOTEL Hotels are superior and comfort. Guests expect first-class service which includes a perfectly functioning and enviroment friendMAINS WATER SUPPLY ly water system. Heppipe advanced pipe systems are ideal for building means hotels and Growth, urbanization and an increase in infrastructure spending we leisure industry. These buildingsway. are Hepoften need to manage water in an innovative, effective and sustainable high-rise buildings and the lightweight pipe polyethylene water pipes system suitable for potable (drinking) water nature of Heppipe piping systems distribution are safe, reliable and long lasting, making plastic them perfect for use can be of great benefit buildings of this across the water industry. We work with public water utilityinauthorities, municitype. and Withpower Heppipe soundproof pipe system palities, infrastructure developers, water generation companies. you will provide superior comfort for and your Our product range for the water sector includes, HEPMAINS PE80 RC, guest increase the value of your buildHEPMAINS PE100 RC. These products areand used extensively by the water ing. We offer a broad variety of pipe and industry for distribution of water applications, drainage systems that can perform in such a high-use commercial environment.
28 12
ROADS ⁄ HIGHWAY RESIDENTIAL HOMES
Highways, commercial motorway, and regional keys to There’s no place like home. Whennetworks you buildare a house fora country’s development and its population’s well-being. Roads are essential to making a region attractive for yourself, it must meet your aesthetic needs and be long-lasting, energy efficient, fast to build, and affordable. investments. Today’s road contractors focus on safety and seek the latest material for Residential homes needthat to be equipped with and high durability, quality surface & stormwater drainage pipes provide strength impact resisand reliable sanitary water connection and drainage tance or chemical resistance, lower weight and system cost reduction. systems that meet the highest standards. Heppipe is the
Heppipe is yourpartner go-to partner whatever your highways to local roads, you need. We work withroad you project, to selectfrom the most and from municipal roads toplastic publicpipe motorways. specialized teams appropriate systems, Our which will enhance yourwill accompany you energy efficiency, and soundproof while from the designhouse phasedurability, of your road project to completion. We offer a comprehensive simplifying the work on site.We provide you with range of approved surface water drainage systems, conforming to Highways standards innovative easy-to-install and specifications to meettechnology, the needs top-quality of highwayand projects systems allowing you to finalize projects earlier and save on working time and cost for installers and end users.
13 25
OIL, GAS & PETROCHEMICAL Specialist applications require specialist pipes The discovery of large oil & gas reserves has drastically changed Ghana’s energy market. Distribution of low pressure, natural gas requires a dedicated pipeline system with strict standards to safety and reliability. For your onshore and offshore oil and gas business, we deliver innovative solutions. Our polyethylene (PE) pipes solutions are a perfect match for offshore and onshore projects serving power plants, desalination, wastewater and water industries. Manufactured from high grade polyethylene materials capable of withstanding high pressures. we are the preferred partner for the oil majors and their contractors
HIGH-RISE BUILDINGS
Developers and owners of high-rise buildings can always count on Heppipe, we provide safe, durable, fast, and highly efficient piping solution. High-rise buildings serve hundreds and thousands of visitors every day and constructing building this high brings a number of challenges, one major challenge being the supply and management of water. The taller the building, the higher the water pressure in places, and the greater the need for specialise designed, durable water supply and plumbing systems. Heppipe can advise you on the best choice of sanitary, plumbing and drainage systems for your high-rise buildings. Our advanced plastic pipe system is the best choice for office towers and high-rise residential buildings. The sanitary and plumbing system allows quick installation, reduces construction costs and maximized usable space in your high-rise building.
26 14
Deliverin Deliveri
Service Service
distribute products system WeWe distribute ourour products andand systems a right pipes to the right WeWe cancan getget thethe right pipes to the right locl
SEWER & STORM WATER With water demands exceeding availability, storm and sewer water are a valuable resource, Heppipe pipes provide solutions to our customers to eďŹƒciently manage these resources.
15 23
We We design design andand develop develop sanitary, sanitary, plumbing plumb of construction, of construction, residential, residential, high-rise high-rise buildin bu pingping malls, malls, hotel, hotel, educational educational institute insti
ng ng
Excellence Excellence
across Ghana. oss Ghana. IRRIGATION SYSTEMS cation against even the tightest timelines. on against even the tightest timelines. We have first hand experience with the challenges that growers face. That’s why our durable and reliable high-performance drippers and drip lines can meet any budget, allowing you to grow more food using fewer resources. Heppipe drip irrigation solutions are designed for any crop, soil type, water quality and climate.
gdand drainage drainage solutions solutions for different for different types types ng, or commercial or commercial buildings buildings (offices, (offices, shopshope, ealthcare healthcare facilities, facilities, sport sport facilities) facilities)
24 16
RAILWAY RAILWAY Surface Water Drainage Solutions for Rail
Surface Water Drainage Solutions for Rail Heppipe offers surface water drainage solutions Heppipe offer surface water drainage solutions for railway transport infrastructure. for railway transport infrastructure. COMMUNICATION & TELECOM Our products are integral to a number of rail Our products are integral to a number of rail infrastructure project. For electrical and telecommunication networks in infrastructure project. Heppipe drainage solutions for railway stations Ghana, we provide complete management systems Heppipe drainage solutions for railway stations include Corridrain in diameters 100-600 mm, that protect buried, encased, concealed or exposed include Corridrain in diameters 100-600 mm, and Corristorm -XL large diameter pipe system power and data wiring. These systems offer key-XL and Corristorm large diameter pipe system diameters 750-3000 mm development to advantages, such as ease ofininstallation and ease of in diameters 750-3000 mm development to reduce flood risk, to passenger stations. maintenance for utilities contractors and other reduce flood risk, to passenger stations. installers.
17 21
AIRPORT AIRPORT
Airside/Landside/Access Roads Airside/Landside/Access Roads range of airport surface water solution Our Our range of airport surface water solution is is designed operational reliability in mind designed withwith operational reliability in mind andand covers all safety-critical applications, Heppipe offer covers all safety-critical applications, Heppipe anan unrivalled range of of surface and stormwater offers unrivalled range surface and stormwadrainage solutions for airport design, airside, landter drainage solutions for airport design, airside, side, environmental landside, environmental and and access access road road applications, applicaall have Heppipe solutions to meet the demanding tions, Heppipe solutions meet the demanding operational challenges airport drainage infraoperational challenges thatthat airport drainage infrastructure require. structure require.
MINING We know that the mining process relies heavily on water use and have identified that effective water management is essential. Heppipe provides advanced plastic piping systems for a variety of gravity and pressurised applications, which provide solutions to a number of mining processes, including water distribution, de-watering and storage, processing, and water treatment. To meet the needs of any mining project, Heppipe is able to engage at an early stage to deliver technical support throughout the project, from concept development to installation, and customisation of its plastic pipe systems. Mining companies operate and manage their extraction sites across Ghana, often in remote locations and sometimes in complex conditions. Heppipe is therefore able to meet the most challenging supply demands and minimise downtime, ensuring quality systems are delivered on time and to customer specification.
22 18
19 19
PORTS PORTS Effective Effective management management of surface of surface water water in Ghana’s in Ghana’s ports ports andand docks docks is vital is vital for an forindustry an industry thatthat is responsible is responsible for most for most of imports of imports andand exports. exports. Heppipe Heppipe understands understands the the demanding demanding operational operational chalchallenges lenges thatthat loading loading andand unloading unloading of potentially of potentially hazardous hazardous cargo cargo places places on water on water management management solutions. solutions. Heppipe Heppipe provides provides a a comprehensive comprehensive range range of Surface of Surface water water drainage drainage solutions solutions for ports for ports andand docks docks thatthat support support wharfs, wharfs, container container yards, yards, access access roads, roads, fuelfuel storage, storage, industrial industrial areas areas andand passenger passenger terminals. terminals. Heppipe Heppipe is able is able to engage to engage at an atearly an early stage stage to deliver to deliver technical technical support support throughthroughout out the the project, project, fromfrom concept concept development development to installation, to installation, andand customisation customisation of its ofplastic its plastic pipepipe systems. systems.
20 20
RAILWAY RAILWAY Surface Water Drainage Solutions for Rail
Surface Water Drainage Solutions for Rail Heppipe offers surface water drainage solutions Heppipe offer surface water drainage solutions for railway transport infrastructure. for railway transport infrastructure. COMMUNICATION & TELECOM Our products are integral to a number of rail Our products are integral to a number of rail infrastructure For electrical and telecommunication networks inproject. infrastructure project. Heppipesystems drainage solutions for railway stations Ghana, we provide complete management Heppipe drainage solutions for railway stations include Corridrain in diameters 100-600 mm, that protect buried, encased, concealed or exposed include Corridrain in diameters 100-600 mm, and Corristorm -XL large diameter pipe system power and data wiring. These systems offer key-XL large and Corristorm diameter pipe system in diameters 750-3000 mm development to advantages, such as ease of installation and ease of in diameters 750-3000 mm development to reduce flood risk, to passenger stations. maintenance for utilities contractors and other reduce flood risk, to passenger stations. installers.
21 17
AIRPORT AIRPORT
Airside/Landside/Access Roads Airside/Landside/Access Roads OurOur range of airport surface water solution is is range of airport surface water solution designed withwith operational reliability in mind andand designed operational reliability in mind covers all safety-critical applications, Heppipe offer covers all safety-critical applications, Heppipe an unrivalled range of surface and stormwater offers an unrivalled range of surface and stormwadrainage solutions for airport design, airside, landter drainage solutions for airport design, airside, side, environmental and access applications, landside, environmental and road access road applicaall have Heppipe solutions to meet the demanding tions, Heppipe solutions meet the demanding operational challenges thatthat airport drainage infraoperational challenges airport drainage infrastructure require. structure require.
MINING We know that the mining process relies heavily on water use and have identified that effective water management is essential. Heppipe provides advanced plastic piping systems for a variety of gravity and pressurised applications, which provide solutions to a number of mining processes, including water distribution, de-watering and storage, processing, and water treatment. To meet the needs of any mining project, Heppipe is able to engage at an early stage to deliver technical support throughout the project, from concept development to installation, and customisation of its plastic pipe systems. Mining companies operate and manage their extraction sites across Ghana, often in remote locations and sometimes in complex conditions. Heppipe is therefore able to meet the most challenging supply demands and minimise downtime, ensuring quality systems are delivered on time and to customer specification.
18 22
Deliverin Deliveri
Service Service
WeWe distribute ourour products andand systems distribute products systema WeWe cancan getget thethe right pipes to the right locl right pipes to the right
23 23
We We design design andand develop develop sanitary, sanitary, plumbing plumb of construction, of construction, residential, residential, high-rise high-rise buildin bu pingping malls, malls, hotel, hotel, educational educational institute insti
ng ng
Excellence Excellence
oss Ghana. across Ghana. on against even thethe tightest timelines. ation against even tightest timelines.
gdand drainage drainage solutions solutions for different for different types types ng, or commercial or commercial buildings buildings (offices, (offices, shopshopealthcare facilities, sport facilities) e, healthcare facilities, sport facilities)
24 24
ROADSRESIDENTIAL ⁄ HIGHWAY HOMES
Highways, commercial regional networks are There’s no placemotorway, like home.and When you build a house forkeys to a country’s development and its population’s well-being. Roadsneeds are essential yourself, it must meet your aesthetic and be to making a region attractive for long-lasting, energy efficient, fast to build, and investments. Today’s road contractors focus on safetyaffordable. and seek the latest material for Residential homes need to be equipped with high quality surface & stormwater drainage pipes that provide strength and durability, impact resisand reliable sanitary water connection and drainage tance or chemical resistance, lower weight and system cost reduction. systems that meet the highest standards. Heppipe is the
Heppipepartner is youryou go-to partner whatever your project, from highways to local roads, need. We work with you toroad select the most and fromappropriate municipal roads public motorways. Ourenhance specialized plasticto pipe systems, which will yourteams will accompany you durability, efficiency, soundproof while from thehouse design phase ofenergy your road projectand to completion. We offer a comprehensive simplifying the work on site.We provide you with range of approved surface water drainage systems, conforming to Highways standards innovative technology, and easy-to-install and specifications to meet thetop-quality needs of highway projects systems allowing you to finalize projects earlier and save on working time and cost for installers and end users.
25
13
OIL, GAS & PETROCHEMICAL Specialist applications require specialist pipes The discovery of large oil & gas reserves has drastically changed Ghana’s energy market. Distribution of low pressure, natural gas requires a dedicated pipeline system with strict standards to safety and reliability. For your onshore and offshore oil and gas business, we deliver innovative solutions. Our polyethylene (PE) pipes solutions are a perfect match for offshore and onshore projects serving power plants, desalination, wastewater and water industries. Manufactured from high grade polyethylene materials capable of withstanding high pressures. we are the preferred partner for the oil majors and their contractors
HIGH-RISE BUILDINGS
Developers and owners of high-rise buildings can always count on Heppipe, we provide safe, durable, fast, and highly efficient piping solution. High-rise buildings serve hundreds and thousands of visitors every day and constructing building this high brings a number of challenges, one major challenge being the supply and management of water. The taller the building, the higher the water pressure in places, and the greater the need for specialise designed, durable water supply and plumbing systems. Heppipe can advise you on the best choice of sanitary, plumbing and drainage systems for your high-rise buildings. Our advanced plastic pipe system is the best choice for office towers and high-rise residential buildings. The sanitary and plumbing system allows quick installation, reduces construction costs and maximized usable space in your high-rise building.
14 26
OUR OUR CORE CORE MARKETS MARKETS
HOSPITAL
Hospitals and Healthcare facilities are a place of healing. Healthcare facilities are sensitive environments full of people. When designing, the layout for safe drinking water distribution and sanitary appliances is a major concern and challenge in areas such as washing rooms, operating theatres, Kitchen facilities and hospital cleaning and laundry rooms. The need to deliver safe hygienic water and remove waste eďŹƒciently is paramount. Heppipe products are designed with highest standards in hygiene, comfort and energy eďŹƒciency for healthcare facilities. Our smart innovative solutions protect healthcare infrastructure from sanitary, plumbing and drainage problems.
27 11
HOTEL Hotels are superior and comfort. Guests expect first-class service which includes a perfectly functioning and enviroment friendMAINS WATER SUPPLY ly water system. Heppipe advanced pipe systems are spending ideal for building and Growth, urbanization and an increase in infrastructure means hotels we leisure and industry. These buildings are often need to manage water in an innovative, effective sustainable way. Hephigh-rise buildings and the water lightweight pipe polyethylene water pipes system suitable for potable (drinking) nature of Heppipe plastic for piping distribution are safe, reliable and long lasting, making them perfect usesystems can be of great in buildings of this across the water industry. We work with public water utilitybenefit authorities, municitype. Withgeneration Heppipe soundproof pipe system palities, infrastructure developers, water and power companies. you will provide superior comfort Our product range for the water sector includes, HEPMAINS PE80 RC, andfor your increaseby thethe value of your buildHEPMAINS PE100 RC. These products areguest used and extensively water ing. We offer a broad variety of pipe and industry for distribution of water applications, drainage systems that can perform in such a high-use commercial environment.
12 28
Services Supporting your project with specialist services !!
Large-scale, multi-phase projects can require specialist support throughout the project timeline.
Our Project Support is designed to assist from the very early stages through to installation and commissioning, combining experts and services that can make the difference.
SHOPPING MALLS MALLS SHOPPING In retail, experience is everything. In retail, experience is everything. Keeping visitors tenants is happy is Keepingand visitors andhappy tenants about delivering the best possible about delivering the best possible shoppingshopping experience, and this means experience, and this means keeping the flow of water in the keeping the flow of water in the building. building. Heppipe Heppipe can provide canduraprovide durable, robust, advanced plumbing and ble, robust, advanced plumbing and drainage drainage piping suitable for shopping piping suitable for shopping malls & retail mallsbuildings & retail buildings
29 09
INSTALLATION
Your personally appointed civil specialist will be able to guide you through every stage of the installation process, providing invaluable advice and support from start to finish. We are able to offer a fast turnaround on product delivery times, and will deliver your products straight to site within the agreed time frames.
LOGISTICS
Our flexible, reliable logistics infrastructure allows us to offer a tailored service. An experi enced logistics team including our own fleet of drivers ensures that your plastic pipe systems and fittings are packaged to arrive in optimum condition, at the scheduled time and place, whenever and wherever you require, including on a just-in-time basis where security or space is a potential issue. We can get the right pipe to the right location against even the tightest project timelines both in Accra and outside Accra.
TRAINING
At Heppipe we offer training on-site or at our academy free of charge. We realize the impor tance in providing training on our products to ensure confidence in installing and using them both inside and outside the building; which is why we make it such a fundamental part of our day to day operations. In addition to training on Heppipe products we also offer CPD cours es for architects and civil engineers. Heppipe has a wide range of innovative products avail able to the construction industry and we rec ognise that architects need to have confidence in the products they use.
ESTIMATES
Our expert team will provide an estimated bill of quantities and product descriptions of mate rials with product codes with list prices, saving you time and reducing the risk of errors
SPECIFICATION
We are able to offer alternative solutions for your building on an existing design where we may be able to suggest a more cost-effective solution to the one shown on the original design. This may include offering alternative products that will enable the project to be completed more efficiently by the client
DESIGN
Heppipe provides a full in-house design facility. Upon consultation, our team of designers and technical advisors will guide you as to the best solution for your project, which will be carefully considered in terms of timescale and cost. By providing us with the relevant drawings, we are able to produce 2D schematic layouts for the piping systems within your building. All of our design engi neers have installation experience so are best placed to make sure your plastic piping system is efficient.
TECHNICAL ADVICE
Heppipe are one of the few industry leaders in Ghana who offer guidance and support for every stage of your project. Having access to expert technical advice can be essential in keeping a project OnTrack. Heppipe's Technical Support team is the perfect partner for water management design OFFICE BUILDING - and more - offering in-depth design and technical for anything small queries Officehelp towers buildingsfrom serve hunto underground sewer drainage systems. dreds and thousands of visitors every We're fully to helpreliable with any enquiry day andequipped require highly piping using cuttingfor edge technology to develop systems water supply, our unique-a bespoke design that is the most costiseffec ly engineered Heppipe system the tive best for the project. Even if the project is a choice for office buildings. newHeppipe project or an existing project Heppipe push-fit piping system can allows help minimize with ourand project efficientcosts installation mainsupport services. tenance and reduces construction costs.
30
Our OurProducts Products WHAT WHAT WEWE DO DO We We deliver deliver a variety a variety of plastic of plastic piping piping solutions solutions for use for use in building, in building, infrainfrastructure, structure, industrial industrial andand agricultural agricultural applications applications across across Ghana. Ghana. For For each each of these of these segments, segments, we we offeroffer a comprehensive a comprehensive range range of of high-quality high-quality products, products, tailored tailored to our to our customer’s customer’s needs. needs. OurOur pipes pipes move move water water fromfrom various various water water distribution distribution networks networks andand underground underground water water transmission transmission to the to the treatment treatment plants plants andand thenthen on to onstorage to storage reservoirs reservoirs or or commercial commercial andand residential residential users. users. We We alsoalso overoffer a range a range of sanitary of sanitary solusolutions, tions, mainly mainly focused focused on kitchen on kitchen andand bathroom bathroom applications: applications: hot hot andand cold-water cold-water systems, systems, waste waste traps traps andand outlets, outlets, shower shower andand floorfloor drainage. drainage. Whatever Whatever the the product product or application, or application, our our customers customers cancan be confident be confident thatthat everything everything theythey need need for their for their nextnext project project will will be delivered be delivered withinthe the quality quality andand service service youyou expect expect fromfrom an industry an industry leader. leader.
We're We're Customer Customer Focused !!! Focused !!! WeCreate CreateProducts Products We
At Heppipe, we think customers come At Heppipe, we think customers come first.first OurOur customers important challenges customers dealdeal withwith important challenges dailydaily - we help them succeed by delivering quality prodwe help them succeed by delivering quality prodinnovative solutions, great customer ucts,ucts, innovative solutions, andand great customer service. service.
ThatImprove ImproveYour Your That EverydayLife Life Everyday
about Delivering service need expect!! It's It's about Delivering thethe service youyou need andand expect!! 31 07
CABLE CABLE DUCTING DUCTING
PLUMBING PLUMBING SYSTEMS SYSTEMS
WeWe Speak Speak Your Your Language Language 10 languages spoken WithWith overover 10 languages spoken by sales our sales we look by our teamteam we look to to support in your preferred support you you in your preferred language, making the flow language, making the flow of of information information that much much easier. easier.
Consistent Consistent Approach Approach
UNDERGROUND UNDERGROUND SEWER SEWER
online online Resources Resources
In every across the busiIn every role role across the busiwe recognise we work ness,ness, we recognise that that we work on behalf of you, the customer. on behalf of you, the customer. We encourage a customer We encourage a customer focused approach all our focused approach to alltoour actions interactions, ensuractions and and interactions, ensurSOIL & WASTE SYSTEMS SOIL & WASTE SYSTEMS a first-class experience every ing aing first-class experience every time.time.
IRRIGATION SYSTEMS SYSTEMS Access to IRRIGATION information at your Access to information at your fingertips is invaluable. fingertips is invaluable. FromFrom technical specifications technical specifications you you can can download, to details on standards, download, to details on standards, the ability to submit a quotaand and the ability to submit a quotausing WhatsApp our website tion tion using WhatsApp - our- website SURFACE WATER DRAINAGE SURFACE WATER DRAINAGE is the comprehensive reference is the comprehensive reference to support project. tool tool to support any any project.
Industry Industry Experience Experience
Extended Extended Hours Hours
Understanding things Understanding howhow things workwork in your industry is just as importin your industry is just as importantbeing as being a pipe expert. ant as a pipe expert. project managers Our Our project managers havehave experience of handling the comexperience of handling the comdemands of large-scale plexplex demands of large-scale builds, giving our customer, builds, giving you,you, our customer, the support need. the support you you need.
If you’re working we too. are too. If you’re working thenthen we are friendly knowledgeable Our Our friendly and and knowledgeable are contactable salessales teamteam are contactable by by phone email Monday phone and and email Monday to to Friday 8.30am to 6pm, Friday fromfrom 8.30am to 6pm, withwith orders for next-day delivery orders for next-day delivery processed We’re processed untiluntil 5pm.5pm. We’re alsoalso available out-of-hours to support available out-of-hours to support major projects major projects
WATER SUPPLY WATER SUPPLY
DRAINAGE SYSTEMS DRAINAGE SYSTEMS
08 32
Know-How Know-How
Research Research & development & development
Experience and knowledge Experience and knowledge To stand To stand out inout today’s in today’s are atare theatheart of allof we the heart alldo. we do. markets, markets, companies companies needneed to to Know-how is knowledge that that rapidly Know-how is knowledge rapidly respond respond to customers’ to customers’ is notisonly owned, but applied. not only owned, but applied. changing changing requests. requests. Heppipe Heppipe is is In our work,work, we create Indaily our daily we create committed committed to continuous to continuous solutions that make a differsolutions that make a differresearch research and innovation and innovation ence.ence. In our centres, Intraining our training centres, supported supported by anbyexpert an expert R&D R&D tens tens of thousands of plumbing of thousands of plumbing teamteam that systematically that systematically specialists receive basicbasic and and analyses specialists receive analyses our markets our markets to offer to offer advanced training everyevery year.year. products advanced training products that provide that provide real real solutions solutions to specific to specific needs. needs.
Corporate Corporate Social Social Responsibility Responsibility 01 01
02 02
OUR OUR BUSINE BUSI
Heppipe is a leading Heppipe is a leading nam ment manufactur ment and and manufacture of solutions for resident the resi solutions for the infrastructure market infrastructure market sec shows the differ shows howhow the different together to our run bus our together to run
Our Operations Our Operations
We We constantly review our our operating procedures to meet best-practice guides withwith par-parconstantly review operating procedures to meet best-practice guides ticular focus on where we we cancan deliver efficiencies thatthat benefit our our customers. ticular focus on where deliver efficiencies benefit customers.
Our Communities Our Communities
We We are are mindful of the impact of our operations on our local community, andand on aonlarger mindful of the impact of our operations on our local community, a larger environmental scale. In addition to our responsibilities as aasmajor local employer, we we environmental scale. In addition to our responsibilities a major local employer, utilise green transport routes, recycle waste materials, andand support initiatives to offset utilise green transport routes, recycle waste materials, support initiatives to offset 03 03 04 04 05 05 our our carbon footprint. carbon footprint. Manufacture Manufacture & logistics & logistics
Delivering Delivering byIndustry road, by road, sea and sea air and air Our Industry Our
Quality Quality
Customer Customer focused focused
Our commitment Our commitment to quality to quality FromFrom Ghana’s Ghana’s leading leading waterwater and with and with same-day same-day despatch despatch across across everything everything we do wehas do has and gas and utility gas utility companies companies We lend our our voice andand our our support togain charities, industry bodies, andand campaigns thatthat We lend voice support torecognition charities, industry bodies, campaigns fromfrom our extensive our extensive stockholdstockhold- helped helped us tous to gain recognition through through to contractors, to contractors, develdevelwork to warehouse, support the water industry andItand those who work within it. We support further to support the water those within it. We support further ingwork warehouse, ing we can we get can get andindustry respect. and respect. is because It is because ofwho of work opers, opers, distributors, distributors, engineers engineers the education right the right piping piping system system to the the to the thisand assurance this assurance that our that our and construction and companies, companies, education within the industry and encourage our colleagues toconstruction continue learning. We We within industry encourage our colleagues to continue learning. rightright location location against against eveneven the the customers customers havehave supported supported us us we build we build closeclose customer customer will continue to advocate, influence lead a many best practice approach to us business. will continue to advocate, influence and lead a many best practice approach toapart business. tightest tightest project project timelines timelines bothboth with with theirand their business business for for relationships relationships that set that set us apart in theinUK theand UK internationally. and internationally. years. years. We provide We provide unparalleled unparalleled fromfrom our competitors our competitors by by We design We design and manufacture and manufacture reliability reliability of service, of service, product product listening listening to our tocustomers, our customers, plastic plastic piping piping systems systems and and quality, quality, and pricing and pricing to allto our all our understanding understanding their their challenges challenges We remain committed causes thatthat helphelp those less fortunate, We remain committed to supporting causes less fortunate, across water water solutions solutions selecting selecting the to the supporting customers. customers. andthose providing and providing valuable valuableacross best best product product for your for your needs, needs, solutions. solutions. we help we help them them Ghana, andand raising funds andand donating our our timetime to help make a difference. We We recogGhana, raising funds donating to help make a difference. recogmanufacturing manufacturing pipes, pipes, fittings, fittings, succeed succeed by delivering by delivering quality quality nisenise the position we we are are in and will will continue to work towards making a tangible change the position in and continue to work towards making a tangible change and prefabricating. and prefabricating. products, products, innovative innovative solutions, solutions, to the liveslives we we touch. to the touch. and expert and expert technical technical support. support.
Our Actions Our Actions
33 05
Technical Technical Support Support
Technology Technology
SS ESS MODEL MODEL
me in design, the design, developn the developfstic plastic systems pipepipe systems and and tial, commercial commercial and and civil civil ctor. business model Our Our business model of Group the Group tsparts of the workwork siness create value ss and and create value
The technical support The technical support teamteam The entire production process, includes The entire production process, includes qualified design. fully fully qualified design. product conception fromfrom product conception to to Heppipe ’s technical support Heppipe ’s technical support delivery tocustomer, the customer, delivery to the is is is here to support teamteam is here to support you you developed the most everyevery developed usingusing the most ofway, the way, combinstep step of the combinadvanced technologies advanced technologies to to ing product know-how ing product know-how with with guarantee the highest quality technical guarantee the highest quality technical advice a probadvice and aand proband to minimize errors. and to minimize errors. lem-solving approach. lem-solving approach. Our Our Heppipe Heppipe reliesrelies on: on: in selecting teamteam also also assistassist in selecting Our own manufacturer • Our• own moldmold manufacturer the right product range the right product range to to The latest generation • The• latest generation injecinjec meetmeet individual project requireindividual project requiretion molding machines, tion molding machines, ments and help to develop ments and help to develop robotics, and automation. robotics, and automation. solutions to support customers solutions to support customers An intelligent logistics center. in achieving • An •intelligent logistics center. in achieving project goals. their their project goals.
06 06
07 07
08 08
09 09
10 10
Sustainability Sustainability
TestTest andand Certification Certification
Product Product & innovation & innovation
Plastic piping systems Drinking pipes, We know that innovation Plastic piping systems are are Drinking waterwater pipes, for for We know that innovation is is sustainable and environmen- example, example, to meet permanent and fast, and to sustainable and environmenhavehave to meet very very permanent and fast, and to responsible choice approval criteria in order that Heppipe tally tally responsible choice that that strictstrict approval criteria in order makemake sure sure that Heppipe will serve generations to come. to receive to receive the corresponding remains remains ahead ofpack, the pack, will serve generations to come. the corresponding ahead of the we we are energy efficient approval regional continuously develop TheyThey are energy efficient approval markmark fromfrom regional continuously develop our our during manufacturing authorities. Fatigue capabilities to track the latest during manufacturing and and authorities. Fatigue teststests are are capabilities to track the latest provide performance carried outpart as of part of this trends and innovations. provide peakpeak performance carried out as this trends and innovations. FromFrom during service - strong, process. an industry leading research institutes, during service - strong, process. This This is anisindustry leading research institutes, durable, lightweight where compliance and certifi- schools schools and universities, durable, lightweight and and where compliance and certifiand universities, to to flexible, plastic piping systems. cation are fundamental customers, suppliers flexible, plastic piping systems. cation are fundamental customers, suppliers and and require significantly requirements. Wherever start-ups, we believe TheyThey require significantly less less requirements. Wherever start-ups, we believe that that energy to manufacture, possible, our products collaboration networks energy to manufacture, possible, our products are are collaboration with with networks of of transport and install covered by third accredistakeholders outside transport and install than than metalmetal covered by third partyparty accredistakeholders outside our our alternative, and supply a long tations. tations. Our business systems organization organization is to key to innovate alternative, and supply a long Our business systems is key innovate service are regularly assessed and differentiate our industry. service life. life. are regularly assessed to to and differentiate in ourinindustry. ensure we maintain our high ensure we maintain our high standards through standards through ISO ISO 9001:2008, ISO14001 9001:2008, ISO14001 and and ISO18001 certification. ISO18001 certification.
06 34
We Are Heppipe At Heppipe, we provide people across Ghana with smart innovative solutions for water and energy 35 03
Our People
Heppipe is a leading name in the manufacture of advanced plastic piping systems and water solutions for use in a variety of markets in the building construction, infrastructure, industrial and agriculture sector. We provide communities in Ghana with advanced plastic piping systems that carry gallons of waters every day to millions of people, homes, cities, and businesses. We pride ourselves as the producer of the best quality advanced plastic piping systems in Ghana. Our manufacturing capabilities, technical knowledge and Our people are the cornerstone of our business. Across the extensive product ranges makes us Ghana’s leading experts throughout our organisation, our employees embrace the values of our compaindustry. ny, delivering the quality service our customers expect. We believe that plastic pipe systems are fundamental to every project - by sharing our technical expertise and creating a highly customer-centric approach to how Our Values we operate, we can help our clients, and the wider marketplace, create smart At the heart of what we do are our core values; Respect, Partnerinnovative solutions that deliver the performance they demand. ship, Dynamism, Responsibility andCivil Commitment. We work closely with architects, contractors, developers, engineers, consultants, construction companies and homeowners on projects that range from small and local to big and most technically construction projects. Experts Inchallenging Their Field We supply plumbers, technicians installers with products and solutionsofthat We seek toand employ people with specialist knowledge industry help them work faster and smarter. We operate through a network of agents and sectors as well as technical knowledge of cables and accessodistributors as well as aries. teamIt means of localour technical experts andfrom salea advisers to sup- to customers benefit practical approach port projects from design through to installation. challenges as well as technically compliant solutions. We invest time in our relationships, listening closely to understand our customers’ needs and then provide advanced piping and innovative solutions tailored to their Training And Development specific construction needs. From specialist equipment training in water our distribution centre, to Our trusted products build strong businesses while moving where it needs expert piping training for our sales desks, we today. look to support to go, to deliver the infrastructure needed to grow Ghana’s economy and develop our employees, encouraging advancement and actively promoting from within.
Only by thinking bigger today Can we build a better Ghana tomorrow. Supporting Projects Across Ghana..........
04 36
Content About
3-4
Our Business Module Our Produuts
5-6 7-8
Services Our Core Markets • • • • • • • • • • • • • • • • •
Mains Water Supply Road/highway Oil, Gas & Pereochemical Sewer & Storm Water Irrigation Systems Railway Mining Ports Communication & Telecom Airports Delivering Service Excelence Residential Homes High Rise Building Hospital Hotel Shopping Mall Office Building
9 - 10 11 12 13 14 15 16 17 18 19 - 20 21 22 23 - 24 25 26 27 28 29 30
We Are Customer Focused
31 - 32
Corporate Social Responsibility
33 - 34
Our People Give Water Foundation
35 - 36 37 - 38
37 i
GIVEWATER FOUNDATION ACCESS TO SUSTAINABLE, CLEAN WATER
GIVEWATER Foundation is an independent, non-profit organization founded by HEPPIPE. Our mission is to improve water supply in developing countries across Africa where the needs are urgent. Through GIVEWATER, the company’s holistic approach to providing safe water solutions is achieved. The foundation collaborates with a range of partners, NGOs and local organizations to ensure the sustainability of such projects. GIVEWATER aims to provide better access to clean water and improved sanitation to millions of people in Africa within the next ten years.
AN INTERNATIONAL BUSINESS WITH A LOCAL PRESENCE
ii 38
AN INTERNATIONAL BUSINESS WITH A LOCAL PRESENCE
0559463104 0302964788 0204985650 enquiries@Heppipe.com.gh