Supply Nation Connect 2013
Findings from Supply Nation Connect 2013 14 – 15 May 2013 Prepared by: Julie Geary National Claims Procurement Manager
Wesfarmers Reconciliation Action Plan (RAP) Our vision for reconciliation “Our vision for reconciliation is an Australia that affords equal opportunities to all. Wesfarmers will ensure that Aboriginal people feel welcome in our businesses as employees, customers, suppliers and visitors. We will know that we have succeeded when we have a workplace that reflects the diversity of the communities we serve.”
Some noteworthy extracts from the Wesfarmers RAP •
Create a foundation of cultural awareness and knowledge at all levels of our business, driven and supported by leadership.
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Invest the time to get to know the Aboriginal communities that you operate in: there are plenty of opportunities for collaboration.
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We continue to raise internal awareness about Aboriginal procurement opportunities. This will be an increasing focus in 2013 and 2014.
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Review all divisions recruitment and retention strategies to support sustainable Aboriginal employment at all levels and across all disciplines.
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Continue corporate office cadetship program.
Wesfarmers has a target of 2.5% indigenous employees. (We are currently at 1.0%) 2
Corporate learning – Coles case study (Yaru Water) Mt Warning NSW
A commercially viable partnership Objective
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Build a commercially viable partnership
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Base camp
Identify opportunities (Connect 2012 – Coles and Yaru meet)
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2 Build relationships
3 Understand capacity & build efficiency
Celebrate success
Corporate learning – Coles case study (Yaru Water) cont’d Key learnings •
Build trust by visiting site facilities and understanding both company’s values
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Understand the volume capacities of the supplier and give regular feedback
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Leverage current suppliers to help increase efficiencies (i.e. transport network)
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Use a building block approach to grow capability and sell internally
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Celebrate success and get involved with the community
Critical success factors •
Talk first - focus on doing business and getting to know each other
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Contract discussions should follow after trust and relationship is built
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Stakeholder buy in
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Build capability over time
Coles statistics •
950+ indigenous team members
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600+ team members trained in cultural diversity
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Wesfarmers Insurance indigenous engagement opportunities Facilities Management •
Artwork: for reception areas, Boardrooms and meeting rooms (several suppliers available) (www.aboriginalsteelart.com, www.dreamtimeart.com.au, www.urbancolours.com.au)
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Boardroom and meeting room management (sweets, Yaru Water – available through COS, www.yaruwater.com)
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Catering (several supplier available) (www.blackolive.net.au, www.indigiearch.com.au, www.kallicocatering.bigpond.com, www.nativecuisine.com.au)
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Cleaning services (several suppliers available) (www.naturestouch.com.au, www.pacificcleaning.com.au)
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Gardening services (several suppliers available) (www.chewyings.com.au)
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Floral arrangements: for reception areas etc. (www.ivyandrose.com.au)
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Office fit-out (www.materagroup.com)
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Signage (www.waratahsigns.com.au)
Human Resource Management •
Occupational Rehabilitation o
Accelerate Occupational Rehab (Occupational rehabilitation therapists who provide return to work case management services)
o Aged Care Angels and Disability Services www.acad.net.au •
Recruitment services including youth to work transition (www.contractingpeople.com.au, www.ccab.net.au, www.indicareers.com.au, www.isagroup.com.au, www.ourmob.com.au, www.zancott.com)
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Training: cultural awareness (several suppliers available) (www.bicgroup.com.au, www.awctraining.com.au)
Information Technology •
Fibre optic (www.fibreopticsnq.com.au)
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Telephony (www.messagestick.com.au)
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Outsources services (www.ochretechnologies.com.au)
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Wesfarmers Insurance indigenous engagement opportunities cont’d
Marketing •
Creative projects/graphic design (several suppliers available) (www.carbon-media.com.au, www.glimbaa.com.au, www.marcusleedesign.com.au, www.mazartdesignstudio.com, www.sistagirl.com.au)
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Photography (several suppliers available) (www.wayneequilliamphotography.com.au)
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Printing (www.printjunction.com.au)
Miscellaneous •
Consulting services (several suppliers available)
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Corporate gifts/awards (www.evawanganeen.com.au, www.ivyandrose.com.au, www.murrawolka.com, www.wathaurongglass.com.au, www.ngargawarendj.com, www.yidakivibes.com.au)
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Entertainment: for conferences, meetings, team building etc. (several suppliers available (Eco-tours, www.circularrhythm/com)
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Stationery (www.gosfordofficesmart.com.au, www.nallawilli.com)
Noteworthy Points •
Suppliers need to be innovative, scalable and provide quality
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Wesfarmers Insurance must identify the right opportunities
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Supply Nation’s web site can be used as a reference to access the supplier directory
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Wesfarmers Insurance – Increasing indigenous engagement Next steps… Determine what Wesfarmers Insurance wants to achieve
Things we can do: •
Create awareness
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Create an environment to engage with indigenous businesses
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Set goals and measure them
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Consciously engage Supply Nation certified suppliers
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Implement agreements with measurable KPIs
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Ensure appropriate resourcing to manage this engagement
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Communicate success stories o
If a team for individual is successful in an area – present a plaque to traditional owners “Wesfarmers Insurance respectfully acknowledge the Traditional Owners of this land”
Wesfarmers Insurance has long valued a diverse workforce - Expand this philosophy to a diverse supply chain
Start small – pace our engagement with Indigenous businesses to ensure that they can meet demand Look for opportunities: an Indigenous supplier might not be able to fulfil all your needs, but maybe able to provide a particular service or product in a particular region Noteworthy points: •
Support Wesfarmers RAP
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Align with corporate culture
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Meet company goals
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Supplier diversification
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Improved brand impacts
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Provide economic vitality
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