ANNUAL REPORT 2015-2016
DOCUMENT PREPARED BY: KATIE HADLEY LINDSAY PATRICK ANNE-MARIE ANGERS-TROTTIER LINDSAY COLL DOCUMENT DESIGN BY: LINDSAY COLL TRANSLATION BY: ANNE-MARIE ANGERS-TROTTIER ELIANE ZAL
West Island Community Resource Centre- Annual Report 2015-2016
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Table of Contents MESSAGE FROM THE PRESIDENT
4
DIRECTOR’S MESSAGE
5
WEST ISLAND COMMUNITY RESOURCE CENTRE
6
CRC TEAM
7
BOARD OF DIRECTORS
8
WHO DO WE SERVE?
9
ACTIVITIES AND PROGRAMS
11
INFO &REFERRAL LEGAL &TAX CLINICS CRC MOBILE NETWORK CONFERENCES RESOURCE GUIDE OUTREACH CONCERTATION OUEST DE L’ÎLE
12 14 15 16 18 19 20
WEBSITE AND SOCIAL MEDIA
22
FUNDING PARTNERS
23
West Island Community Resource Centre- Annual Report 2015-2016
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Message from the President This past year the CRC has continued to increase its impact in the West Island community. It has been a busy year working on our strategic goals that include; assessing and developing programming, increasing visibility and awareness, and assuming a greater role in community sector development. As we complete the second year of our three year strategic plan, I can proudly say we continue to actively meet the objectives we set for our organization. The CRC continues to evolve its role as the information and resource center for the West Island of Montreal. This year, we developed and received funding for a new information and referral program that focuses on connecting isolated and vulnerable seniors to existing resources in the community. Our staff team worked hard to launch the 4-month pilot project, funded by the Government of Quebec. Our CRC Mobile community worker was able to meet with 21 isolated and vulnerable seniors by the end of March. With the support of local community partners, and the renewal of the funding, we are confident that this program will continue its success next year. The CRC has also been active in consolidating its role in community development and collective well-being, specifically through the mandate of Concertation Ouest-de-l'Ile (CODI), which became integrated into the CRC programming in 2014. By supporting CODI, and being actively involved on the majority of the local sectorial tables and local <Table de Quartiers>, the CRC has continued to meet its core objective of promoting the development of projects that meet the needs of the community. This past August, we welcomed back our Executive Director, Katie Hadley, from her maternity leave. With her return, Katie has shown great leadership and has easily reintegrated into her functions. This year, we also said good bye to our Interim Executive Director, Angela Aldinucci. Angela did an excellent job of leading the CRC during Katieâ&#x20AC;&#x2122;s leave, and we thank her for all of her contributions. A very special thank you to the entire staff team, who were an integral part of the CRC's success in 2015-2016. I would also like to recognize our dedicated volunteers, including our board of directors. The CRC welcomed two new board members this year; Ruth Greebank and Jennifer Harper, both welcomed additions to the existing board. As the year comes to a close, we say thank you to two board members, Nicole Lascelle and Jody Gibson, for their contributions. As we reflect on the year's successes, I take this opportunity to extend a profound thank you to our funders for their continued support. The security of our financial resources contributes significantly to our efficiency by allowing our staff to concentrate on their activities. We are ever grateful to Centraide of Greater Montreal, West Island Community Shares, the City of Pointe-Claire, West Island municipalities and all the other members of the West Island community who support our organization. Your continued commitment to our organization and the West Island Community is greatly appreciated!
As we end this year, we look forward to 2016-2017 and all that it will bring in efforts to continue to improve individual and collective well-being in the West Island.
DAVID PECHO PRESIDENT
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Director's Message As I returned to the CRC after my maternity leave, I was very impressed by all that the CRC team had achieved together! It was clear that the role of Interim Executive Director had been filled perfectly by Angela Aldinucci and that she had led a strong team that was truly dedicated to fulfilling the mission of the CRC.
As you read through our annual report, you will see that the CRC had some great successes this year, including the creation of our new CRC Mobile program, which helps isolated and vulnerable seniors get connected to resources in the community. In addition to helping West Island seniors, the program encourages collaboration, and the strengthening of community networks and partnerships between different organizations and institutions that work with seniors.
Another success was the CRC's first inter-sectorial Networking Breakfast Conference. After conducting a Centraide sponsored evaluation exercise, with the help of the Centre for Community Organizations (COCo), the CRC team was able to use the results of the evaluation to implement several recommendations, including moving from the traditional youth focused topics, to topics that would be interesting to more community partners in different sectors. The new format received a very positive response, attracting 45 participants from 31 different organizations and institutions. The event was a good learning and networking opportunity for all who attended.
The CRC also continued to successfully increase its support of community initiatives by joining the board of directors of the Table de Quartier du Nord-Ouest de l'Ile de Montreal (TQNOIM). This role complimented the CRC's existing role on the Table de Quartier du Sud de l'Ouest-de-l'Ile, and has helped to advance the collective work of the Tables de Quartier and Concertation Ouest-de-l'Ile (CODI).
The year also had challenges, including the need to carefully assess the CRC's financial situation and address the effects of a net loss that occurred at the end of the 2014-15 financial year. The CRC had sufficient reserves to account for the loss, that was mostly attributed to the high cost of publishing our resource guides, however we needed to make decisions that would secure our financial situation. After in-depth discussions, the CRC board made the decision to abolish the Outreach Coordinator position in February, with the goal of stabilizing the Centre's overall expenses. It was unfortunate to have to say good-bye to a valued team member, but the Centre's viability and future growth had to guided the decision. I would like to thank Andrea DeRome for all her hard work and we all wish her well in her future endeavours.
Going forward, the CRC team will continue to seek out new funding opportunities and we will be conducting an evaluation of our resource publications (ex. West Island Seniors Guide and the West Island Youth Guide) to evaluate the impact that they have, and assess the feasibility of continuing to publish these guides.
With a successful year behind us, and another exciting one a head, I am very happy to be back in my role as Executive Director and I look forward to working with the CRC team, and Board, to continue our positive impact on the quality of life in the West Island.
KATIE HADLEY EXECUTIVE DIRECTOR
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West Island Community Resource Centre OUR MISSION The West Island Community Resource Centre (CRC) is a non-profit organization dedicated to improving individual and collective well-being in the West Island. It provides an information and referral service and strengthens and supports the development of the West Island community in collaboration with community partners.
FOUNDING OBJECTIVES SERVICES & ACTIVITIES - Community information and referral service by phone, in person, and on-line - Publication of specialized resource guides (for seniors, and youth). - Support for community based initiatives and social development. - Organized events and conferences to support community networking - A no-cost legal clinic for West Island residents.
The West Island Community Resource Centre (CRC) began helping West Island residents over 33 years ago. The founding objectives remain at the core of the CRC's mandate and activities o o
o
o
- A no-cost income tax clinic for West Island residents with low-incomes. o
- A community event calendar and complete listings of community resources.
Providing information and referral services Promoting the development of projects that meet the needs of the community Educating the public about available resources Studying the needs of the community in regards to health and social services Providing a central place for community organizations to meet and provide office space
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CRC Team Katie Hadley, Executive Director Katie joined the CRC team in August 2012. Katie has extensive leadership experience including 3 years as Youth Department Coordinator at the West Island YMCA, and 4 years as Assisted Living Coordinator for a local Seniors residence. She has a Bachelor’s degree in Applied Human Science from Concordia. Katie is enthusiastic and focused on increasing the CRC’s impact in the West Island community.
Angela Aldinucci, Interim Executive Director Angela has a strong background in community work including previous positions at Catholic Community Services and the Centre for Community Organizations (COCo). After devoting herself full time to raising her young family, Angela enthusiastically joined the CRC team as Interim Executive Director in June 2015.
Lindsay Patrick, Program Coordinator Lindsay Patrick joined the CRC team in August 2014 as our Program Coordinator. Most recently, Lindsay worked in Nunavik evaluating the intervention program needs of local rehabilitation centres. Prior to that, she worked in crisis intervention and with adults experiencing mental health problems. Lindsay completed a Bachelor’s degree in Psychology at McGill University and, in addition to her experience in crisis intervention and counselling.
Anne-Marie Angers-Trottier, CODI Coordinator Anne-Marie Angers-Trottier has been CODI’s coordinator since 2012. Anne-Marie has a Bachelor’s degree in collective action (social work) from UQÀM and has dedicated her post-graduate studies to community development. Anne-Marie brings expertise in social development processes, mobilization and collective empowerment, as well as a deep understanding of the West Island’s community. Born and raised in Pointe-Claire, Anne-Marie is passionate about improving the quality of life in the West Island.
Andrea DeRome, Outreach Coordinator Andrea DeRome began her new role as the CRC’s Community Outreach Coordinator in mid-May, 2014. Andrea brings expertise in marketing and communications as well as solid experience in the West Island community sector, including work with our community partner, NOVA.
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Board of Directors 2015-2016 Our Board of Directors is a dedicated group of volunteers who bring varied backgrounds and expertise to the CRC. We are grateful for the support and efforts of our Board.
Executive Committee Michael Labelle, Treasurer Nicole Lascelle, Secretary
David Pecho, President Bob Benedetti, Vice President
Directors Jennifer Harper Nicole Lascelle Stefanie Meislitzer
Natalie Chapman Jody Gibson Ruth Greenbank
THE CRC WOULD LIKE TO EXTEND THANKS TO ALL VOLUNTEERS WHO HAVE CONTRIBUTED TO CRC PROGRAMS IN VARIOUS WAYS. Eliane Zal
Uzma Gillani
Alan Keese
Joan Benson
Joe Hann
Betsy Nadon
Ivan Beaudry
Tim Spiegel
John Spiegel
Gabrielle Cloutier
And special thanks to our Lindsay Place High School stage student, Nicholas. West Island Community Resource Centre- Annual Report 2015-2016
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Who Do We Serve? The CRC serves the entire West Island!
3603 WEST ISLAND RESIDENTS CONNECTED WITH THE CRC IN 2015-2016
30%
203
70%
PEOPLE LIVING OUTSIDE OF OUR COMMUNITY WERE ASSISTED AGE DISTRIBUTION OF CRC CLIENTS
8%
17-34
46% 35- 64
West Island Community Resource Centre- Annual Report 2015-2016
43% 65+
67%
ANGLOPHONE
33%
FRANCOPHONE
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West Island Community Resource Centre- Annual Report 2015-2016
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West Island Community Resource Centre- Annual Report 2015-2016
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Info & Referral Legal (22%) Financial (19%) Social (14%) Health (10%) Recreation Publications Transport Housing Food
OUR INFORMATION AND REFERRAL SERVICE IS OFFERED BY PHONE, IN PERSON, BY EMAIL AND ONLINE THROUGH THE CRC’S WEBSITE. THE REQUESTS WE RECEIVE RELATE TO VARIOUS NEEDS, INCLUDING: ACCESS TO HEALTH AND SOCIAL SERVICES, LEGAL INFORMATION INQUIRIES, FINANCIAL CHALLENGES, ETC. THIS SERVICE IS TO ALL WEST ISLAND RESIDENTS AND ORGANIZATIONS
Employment
Community
MONDAY TO FRIDAY (9:00AM – 4:00 PM)
Education
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Info & Referral (cont.)
OUR INFO & REFERRAL SERVICES 2671 total requests for information
o Connect West Islanders with available community services o Empower individuals with knowledge o Break isolation
77% of the total inquiries were by phone
o Help community partners assist their clients o Provide up-to-date information on current resources o Build strong communities
21% visits
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Legal and Tax Clinics TAX CLINICS
For the fourth time, the CRC partnered with Volunteer West Island and Pointe Claire’s Aid for Seniors to offer free income tax services to low income individuals and families in the West Island. The clinics were held at the CRC and at Pointe Claire Aid for Seniors. This program not only helps people with a low-income to file their at no-cost, but it also serves as an outreach activity for bringing people awareness to the services that the CRC can offer, and as a result helps to empower more people with the information about community services that exist.
LEGAL CLINICS
The largest number of requests the CRC receives is for assistance in finding legal information and resources. The CRC offers monthly legal clinics by appointment. The clinic is open to all West Island residents and takes place at the CRC’s office in Pointe-Claire. West Island residents have access to free individual and confidential legal consultations.
West Island Community Resource Centre- Annual Report 2015-2016
NUMBERS The program served over 177 people over the course of 16 clinics at both the CRC and Pointe Claire Aid for Seniors
The clinic helped refer 150 people to other tax clinics in the community
NUMBERS The legal clinics account for 22 % of the CRC’s total requests This year, the CRC held 11 legal clinics and provided free legal information to 169 people.
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CRC Mobile PROGRAM Access to program and service information has been identified as a critical need for vulnerable seniors in the community. The ever-changing programs and services of West Island resources can be difficult to navigate, especially for seniors who are more vulnerable and experience increased challenges in their daily lives. Disconnected individuals who require assistance are unaware of the support services available to them due to a variety of factors. CRC Mobile is a new project this year for isolated and vulnerable West Island seniors. Thanks to new funding received from the Ministère de la Famille (ITMAV program), the CRC launched a Mobile Information and Referral program. A CRC Mobile worker meets with seniors in the community and facilitates direct links between available community resources and isolated and vulnerable seniors.
Since the program launch in January 2016
21
Seniors have participated Interventions have been done with clients, family members
128
and professionals in the community in order to help create the link between seniors and services
OVER 200
People were introduced to the program through various forms of outreach
[The CRC] was instrumental in helping my mom transition from her home to an assisted living facility. This was a difficult situation which required medical intervention and some step by step support. Throughout the process Lindsay was empathetic, non-judgmental and supportive. CRC plays an important role in the community, bridging the gap between provincial, private and volunteer services. I felt privileged to have access to this resource. -Anonymous
“I am a senior approaching 80 years old and a long-term resident of the West Island. Recently, the sudden death of my husband, followed later by a fall, left me alone, in grief and pain and housebound with severely reduced mobility…. in short, in a very vulnerable, hopeless situation, with no family in the vicinity. In desperation, I called the CRC Mobile number which I had seen advertised. I would like to record my appreciation for the assistance I subsequently received from CRC, specifically the kind help and ongoing support of the Program Coordinator, Lindsay Patrick, who came to visit and brought me information on available resources and facilitated support services. Most of all, however, after the visit, I felt that I had somewhere to turn, someone to call in the event of a crisis. With her CRC card and my cell phone constantly in my pocket, I made my way through the worst of a very difficult experience. I am sincerely thankful for that crucial and consoling intervention.”
-Anonymous
FOR 2016-2017… WE ARE PLEASED TO ANNOUNCE THAT THE FUNDING FOR CRC MOBILE HAS BEEN RENEWED! West Island Community Resource Centre- Annual Report 2015-2016
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Network Conference Evaluation The CRC has been organizing networking conferences for over 10 years. Traditionally the focus has been on topics that were related to issues facing West Island Youth. The events were designed to bring together different groups that worked with youth to; share concerns, tackle issues, find solutions, develop partnerships and strengthen community.
EVALUATION OF NETWORKING CONFERENCES As part of the CRC’s strategic goal of “assessing and developing programing”, the CRC Board and Staff team selected to evaluate the network conference program to help better understand its impact on the community and to assess the possibilities for development. The evaluation activity was sponsored by Centraide of Greater Montreal and facilitated by the Centre de Formation Populaire (CFP), the Centre for Community Organizations (COCo). An evaluation committee, consisting CRC team members, Board members and community partners was created and worked with COCo to develop a logic model that would help to evaluate the program’s impact.
KEY RECOMMENDATIONS In May 2015, a focus group was organized to collect feedback about networking conferences. There were 18 people, from several different community sectors. Key recommendations that emerged included; o
Network Lunch topic should be inter-sectorial to encourage networking between different sectors.
o
Change format to put more emphasis on the networking activity.
o
Change the time of day the event is held
o
Meet with Networking Lunch Committee to put into action some of the potential changes for the next Network Lunch.
The evaluation results were shared with the CRC board and interested parties. The evaluation helped to contribute to giving the CRC a better understanding of the impact of the Network Conferences, as well as highlighting the desire for more networking amongst West Island Community Partners.
THANK YOU TO CENTRAIDE, CFP AND COCO, THE EVALUATION COMMITTEE MEMBERS AND TO OUR COMMUNITY PARTNERS THAT PARTICIPATED IN THE PROCESS! West Island Community Resource Centre- Annual Report 2015-2016
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2015-2016 Networking Conference CHANGES IN 2015-2016 In response to the feedback received, the Network Conference committee met to plan a “Networking Breakfast” event for November 2015. An inter-sectorial topic was selected, “Selfcare in the Workplace” presented by psychologist, Paula Lorimer. The topic covered burnout, compassion fatigue and vicarious trauma. The event attracted 45 participants from different community sectors. A new networking activity helped the participants, representing 31 different organizations and institutions, to meet and connect. In a post-event evaluation, 100% of participants found the networking activity beneficial in making new connections!
FEEDBACK ON THE NEW FORMAT “Everything was excellent, well balanced, good returning time, relevant and interesting speaker. Personable and endearing”
“The topic was really interesting, as well as the opportunity to network”
“Fantastic topic, the transversal theme was a great idea. It was my first networking event with the CRC”
“The networking was great!”
THANK YOU TO THE NETWORKING CONFERENCE COMMITTEE FOR HELPING TO PLAN A SUCCESSFUL EVENT!
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Resource Guides Over the CRC's 33 year history, the Centre has produced and published several different resource guides and publications. Two of the most popular publications remain to be the West Island Youth Guide, and the West Island Seniors Resource Guide. These guides are valuable tools to help West Island citizens and community organizations find information about programs and services available in the community.
YOUTH GUIDE This 60 page guide, offered in both French and English, is a helpful resource for youth, parents, and professionals who work with young people. It lists programs and services designed to help youth in the community. These include health services, support groups, help lines, emergency shelters, educational services and more.
SENIORS RESOURCE GUIDE This 200 page guide, offered in both French and English, is a helpful resource for seniors, their families, and professionals who work with seniors in the community.
The listings include housing, health and social support services, recreation and social activities, and many more resources specifically available to West Island Seniors.
In the upcoming year, the CRC will be participating in an evaluation activity with the support of the Centre for Community Organizations (COCo), through the Centraide funded evaluation program that is coordinated by the Centre de Formation Populaire (CFP). The goal of the evaluation is to evaluate the impact that the CRC's publications have on its users. The evaluation results will help the CRC to discuss and assess this method of distributing information, and help to answer important questions related to the financial resources that are allocated to these publications.
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Outreach CRC OUTREACH
CRC MOBILE OUTREACH
In order to meet its goal of informing a broad range of West Islanders about community services, the CRC actively participates in information fairs, public events, and makes tailored presentations to a variety of audiences.
This year’s outreach also focused on developing partnerships and expanding ties in the community for the new CRC Mobile program for isolated and vulnerable seniors. The program is currently working in collaboration with the following organizations as referral partners.
EVENTS & PRESENTATIONS 33 Maywood 35 Maywood Résidence Jean Placide Desrosiers (Lachine) Maxwell Seniors Residence LGBTQ Rainbow Seniors Club Pierrefonds Cultural Day ( Martin Coiteux riding event) Beaconsfield Senior’s Day DDO Senior’s Day LBPSB non-teaching professionals Pointe Claire Senior’s Day The Rotary Club Sectorial tables and committees Lysane Blanchette Lamothe BBQ
COLLABORATIONS AND PRESENTATIONS City of Pointe Claire: Aid for Seniors City of Pierrefonds City of Beaconsfield Volunteer West Island West Island Citizens Advocacy CLSC: Pierrefonds and Lac St Louis West Island Palliative Care Center West Island Assistance Fund West Island Mission Lakeshore Evangelical Church CIMOI (Centre d’Intégration Multi-
Services de l’Ouest de l’Île)
Parents’ Appreciation Day
Sectorial Tables and Committees Community Awareness Day
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Concertation de l’Ouest de l’Île & Community CONCERTATION EFFORTS: THE CRC PARTICIPATES IN o Table de Quartier du Nord-Ouest de l’Île de Montréal (TQNOIM): o Table de Quartier du Sud de l’Ouest de l’Île (TQSOI): o Table des aînés (including the comité santé and comité de maltraitance) o Table en violence sexuelle o Regroupement Petite Enfance Lac St-Louis-Dorval o Table de Concertation Enfance Famille Jeunesse de l’Ouest-de-l’Île o Regroupement 1 2 3 go! Pierrefonds-Roxboro o Regroupement Jeunesse en Action o Regroupement PRenForme
Collaboration
ABOUT CODI Concertation Ouest-del’Île (CODI) supports collective action by encouraging the exchange of information, mobilizing interested parties and introducing actions that support community development in the West Island. CODI facilitates the involvement of all key stakeholders in addressing the community’s crossregional issues (ex. transportation and housing).
Since 2014, CODI is an integral part of the CRC. The CRC’s support to CODI has facilitated the growth of the initiative and allowed the CRC to further its community development objectives.
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CODI & Community Collaboration (Cont.) COMMMUNITY DEVELOPMENT IN THE WEST ISLAND o Development and promotion of a global vision of West Island needs o Facilitate collaboration and cohesion between Concertation entities o Strategic project development on the territory o Advocating for transversal dossiers such as housing and transportation o Development of a strong and united voice for the West Island
HIGHLIGHTS HOUSING o o o
Development of interesting partnerships with urban planning departments which facilitated, for example, the TQSOI’s participation in the Beaconsfield Land Use committee. Collaborative work between the TQSOI and CODI in the development of housing portraits for every municipality in the south of the West Island. Conference about innovative housing solutions for the West Island during Sierra Club’s Forum Nature regarding the l’Anse à l’Orme housing project.
TRANSPORTATION o o o
Financial support from the Direction de la Santé Publique for the development of a West Island mobility report (realized by MOBA). Development of a collective strategy towards formulating West Island recommendations for the upcoming the Montreal Transportation Plan Coordination of a special active transportation committee with elected officials.
COMMUNITY DEVELOPMENT o o o o o o o
New funding for the West Island: the Projet d’Impact Collectif (PIC). Development of a strong collaborative partnership between TQSOI, TQNOIM & CODI, which resulted in the first joint board meeting of the two Tables. The CRC is now part of the board of directors of each table. The development of a coordinated approach to promote the empowerment of the West Island through community development. Strategic project development between Québec En Forme regroupements and key actors to promote healthy eating and active lifestyles. Support to the TQNOIM’s social development process. Anne-Marie Angers-T.’s participation in Dynamo’s year long intensive training program Leadership Rassembleur (funded by Centraide).
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Website and Social Media SESSIONS: THESE ARE THE NUMBER OF WEBSITE VISITORS
USERS: THESE ARE UNIQUE VISITORS TO THE WEBSITE
PAGEVIEWS: THE NUMBER OF PAGES VIEWED
WEBSITE STATISTICS o
25, 089 sessions, with an increasing rate of visits
o
20, 228 users (79.79% new users and 20.1% returning visitors)
o
45, 942 pages viewed; the top 3 pages viewed were “donate” (i.e. where to recycle household items), Education and Job Opportunities
The site also includes elements designed to help support our community partners including a community calendar, job board and a designated “Organization of the Month” feature. The CRC Facebook page, which has been very effective in introducing the CRC to new audiences in the West Island as well as keeping community partners and citizens informed. Our page has a total of 148 likes from this year!
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Funding Partners The CRC is grateful for the essential and continued support of our funding partners.
Centraide is the CRC’s largest funding partner. The funding that Centraide contributes to the CRC, supports its core mission, and gives the Centre the ability to continue its work towards improving the individual and collective well-being in the West Island. A sincere thank you to Centraide for their vital support.
West Island Community Shares is a valued community funding partner to the CRC. West Island Community Shares’ dedication to support local community groups has a great impact on improving community life in the West Island. The CRC is fortunate to have their commitment of recurrent funding that supports the Centre’s mandate. Thank you to the entire Community Shares team!
The City of Pointe-Claire is the CRC’s greatest municipal funding partner. Pointe-Claire has given fundamental financial support from the beginning of the CRC’s development. The CRC is also very grateful to the City of Pointe-Claire for the donation of office space in the old Valois train station. This space allows the CRC to run its daily operations, and helps the CRC to
Thank you to the Government of Quebec, Ministre de la Famille, Ministre responsable des âinés et Ministre responsible de la lutte contre l’intimidation, for providing the funding to implement the CRC Mobile program through the ITMAV program (Initiatives de travail de milieu auprès des aînés en situation de vulnérabilité).
support community based initiatives, by coordinating the sharing of the space with the Table de Quartier Sud de l’Ouest-de-l’Île (TQSOI), and 9 different community support groups. We would like to thank Mayor Morris Trudeau and the City councillors, as well as the team at the City of Pointe-Claire, for their continued support.
THANK YOU TO THE FOLLOWING SUPPORTERS
THANK YOU TO OUR MUNICIPAL FUNDERS
o
Pointe-Claire Old Timers
o
City of Pointe-Claire
o
Gamblers Anonymous
o
City of Dollard-des-Ormeaux
o
West Island Hispanic Association
o
City of Beaconsfield
o
o
City of Kirkland
Info-Tech Montreal
o
Town of Baie D’Urfé
o
Mediamall
o
Borough of Pierrefonds- Roxboro
o
S-ANON West Island
o
Anonymous West Island Residents
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