Enterprise Risk Management - Team Q+A

ENTERPRISE RISK MANAGEMENT TEAM Q+A

Ideas to Grow With

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OUR ENTERPRISE RISK MANAGEMENT (ERM) EXPERTS ARE VERSED in all areas of our business, wherever we do business, because the well-being of our employees, the environment and our communities is so important. Through the continual pursuit and execution of ERM solutions, we aim to create and protect organizational value.

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THE ERM TEAM

TROY HACKETT

EIMAN BADR

CARRIE WILLIAMS

MIKE ALMASRI

TABITHA PRESTLER

WOGENE GIRMA

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What is your background?

I have more than 25 years of experience working as an internal business consultant specializing in enterprise risk management, industrial safety and operations.

I hold a Bachelor of Science degree in industrial safety engineering, a Master of Business Administration degree and multiple certifications.

I have served as a senior leader for organizations such as Weyerhaeuser (formerly Willamette), Hunter Douglas and ARAMARK. Over the years, I have had the opportunity to work on common and not-so-common business assignments.

Once I helped serve a bologna sandwich to former President George W. Bush.

TROY HACKETT

Vice President, ERM and Process Development

thackett@wilburellis.com

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Our team offers technical resources that support company initiatives with an eye toward risk reduction/optimization, standardized processes and efficiency.

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Employees can call me when they have a complex business challenge or opportunity that needs to be better understood and needs a process change to correct or leverage the situation.

What do you do at Wilbur-Ellis?

I serve as the strategic leader of the department and work with our management teams to help identify, quantify and respond to risk opportunity. In other words, are there risks we can take to create more value? Are there downside risks that could compromise value?

When I’m not working ...

I am a consummate learner and entrepreneur. I have built several businesses over the years in apiary services, horse riding academies, interior design and consulting. Right now, I’m studying to be a falconer, and will support bird abatement in the commercial and agriculture industries.

My wife and four kids have similar interests, which have us involved in rodeo, competitive cheerleading, agriculture, competitive cooking, theater and motocross.

I work to ensure we make solid risk-adjusted decisions, supporting the overall growth and sustainability of our company.

What assistance can you provide employees?

Most of my work is strategic in nature. Employees can also call me when they need to pull together resources. I don’t always have the answers, but can help identify and coordinate the best intellectual capital we have to offer.

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What is your background?

I’m an Environmental, Health, Safety and Security (EHSS) leader with 21 years of progressive, multi-industry experience guiding, designing and implementing EHSS programs and processes. I enable company success through the development and integration of cost-effective solutions built on a foundation of trust and partnership.

I hold a Bachelor of Science degree in occupational safety and health and hold the globally recognized Board-Certified Safety Professional (CSP) designation.

EIMAN BADR

Director, Environmental, Health, Safety, and Security (EHSS)

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My team and I partner with business leaders to protect our greatest assets – people, property and the communities we serve.

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Our team can help develop management processes/systems, conduct risk assessments, identify hazards and establish techniques to control them.

What do you do at Wilbur-Ellis?

When I’m not working ...

I enjoy spending time with my wife and three kids, exploring the great outdoors and traveling. I also play and follow all sports, especially hockey. My interests include comparative religions, aviation, cooking and many different musical genres.

Through partnerships, we develop processes designed to reduce the probability and severity of all unwanted events.

We recognize potential hazards and liabilities and support the implementation of practical controls. I am privileged to lead a dedicated team of EHSS practitioners.

What assistance can you provide employees?

Employees can contact me when they need qualified EHSS technical support and expertise.

We engage, educate, mentor, train and develop business leaders in the art and science of safety leadership and environmental stewardship. We also advise on creating an injury-free culture that enables our company to exceed our customer’s expectations and reach our potential.

ebadr@wilburellis.com

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What is your background?

My career began in sales and operations management, then migrated to project management with an emphasis on business process optimization. This role led me to a position as director of risk and safety. My objective in this role was to improve process and systems to reduce risk and eliminate accidents and injuries. In 2015, I joined the Wilbur-Ellis ERM team as director of our project management office.

CARRIE WILLIAMS Director, Project Management Office

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At Wilbur-Ellis, I build and increase the organization’s project management capabilities.

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The PMO is here to help start a new project by creating comprehensive project plans and assisting in making decisions to achieve the project goal.

When I’m not working ...

I love taking on weekend home improvement projects and spending time with friends and family. When it comes to vacations, I love being outdoors enjoying nature, swimming, hiking, horseback riding and fishing.

What do you do at Wilbur-Ellis?

In my role at Wilbur-Ellis, I build and increase the organization’s project management capabilities, while collaborating with business leaders to ensure achievement of their project goals and objectives. Additionally, I conduct project tracking, review and oversight.

What assistance can you provide employees?

Every project or business-change activity should have a clear set of objectives, plan or timeline, budget and an understanding of the variables that may impact the project. Employees should contact me and the Project Management Office (PMO) when they need help managing projects; typically, this includes complex, large and/or cross functional projects.

cawilliams@wilburellis.com

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What is your background?

I’m educated in plant sciences with an undergraduate degree in plant pathology and graduate work in plant tissue culture and fumigant alternatives for strawberry production. I’ve worked for some of the major growers for the past 20 years and spent the past six years working for a major retailer as an agronomy risk manager before joining Wilbur-Ellis.

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I can help employees with grower assessment issues, agronomic questions, managing complex situations with growers and providing feedback on risk levels associated with specific recommendations.

When I’m not working ...

I enjoy spending time with my dog, Benny; catching up on episodes of “Walker Texas Ranger”; and playing basketball.

What do you do at Wilbur-Ellis?

While encouraging a uniform crop claim reporting process across the national geography, I also promote the adoption and consistent use of pesticide recommendation software and industry tools that help minimize risk for our business.

MIKE ALMASRI Director, Agronomy Risk

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I build the Agronomy Risk Management (ARM) team to meet division objectives as they relate to crop claim prevention and severity reduction.

What assistance can you provide employees?

Our role in agronomy risk management is to support our employees whenever the need arises, particularly if an employee encounters a situation when it is unclear whether or not there will be a claim. Our group will help them scrutinize the issues and provide a plan to proceed.

malmasri@wilburellis.com

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What is your background?

I have a background in risk and insurance management with experience and academic credentials in finance, risk management, insurance, reinsurance, captives, claims management, analytics and risk management systems, and merger-and-acquisition (M&A) due diligence. I’ve worked in risk management, insurance brokerage and finance for large international public and private companies such as Campbell’s Soup, ARAMARK and Marsh.

What do you do at Wilbur-Ellis?

As part of the ERM team, I am responsible for the leadership, strategy and execution of the risk finance and insurance programs, claims management, analysis of the company’s risk exposures, environmental site reviews and ERM analytics.

TABITHA PRESTLER Director, Risk Finance & Insurance

tprestler@wilburellis.com

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The Risk Finance & Insurance team helps protect employees, shareholders, our customers and the community by understanding our risks and having programs and processes in place to mitigate risks when controls may not work as intended.

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I can provide our employees with tools, education and assistance regarding risk management-related issues

What assistance can you provide employees?

We see ourselves in Risk Finance & Insurance as a partner to employees at all levels in the organization. Our focus is on helping reduce risk outcomes whether that be coordinating risk assessments, helping understand claim processes, procuring or confirming insurance coverage, reviewing contracts, assessing environmental concerns at existing or new properties and providing analytics to identify causes or correlations to business metrics to drive prevention and better outcomes. We also pride ourselves on helping find the right resources if our team doesn’t have the subject matter expertise needed to ensure the request is handled.

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When I’m not working ...

You can find me at the community or gym pool soaking up the sun and swimming laps. I like to carve time on the weekends for trying out new recipes and making old favorites shared with me over the years. I also enjoy watching sports, especially in the fall.

I am the single point of contact from ERM for the businesses for coordinating M&A due diligence and new product/ service offerings.

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What is your background?

I have over 10 years of experience leading cross-functional teams in multi-functional areas such as innovation product launches, ecommerce, manufacturing and supply chain operations. My objective is to effectively manage end-toend supply chain by eliminating risks.

I was born and raised in Ethiopia. Graduated from SUNY Stony Brook with a bachelor’s degree in applied Math and Statistics, and a master’s degree from Georgia Tech in Industrial Engineering.

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If an employee needs help creating organizational processes or standardization across divisions, I’m the one to call.

When I’m not working ...

I like to travel around the world and enjoy volunteering. I also love to dance; I’m trained as a professional salsa dancer.

What do you do at Wilbur-Ellis?

I lead or consult on supply chain initiatives by identifying and quantifying risk to develop or monitor risk controls.

I also support by providing continuous process improvement to developing projects, internal policies to promote regulatory compliance, sustainability and productivity.

WOGENE GIRMA Director, Supply Chain Management

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I identify and profile risks and opportunities and provide continuous process improvement and audits for the organization.

What assistance can you provide employees?

I can help define, measure, analyze and streamline an existing operation, as well as help map a supply chain end to end. I can also assist with project management and developing a strategic direction to manage risk in a supply chain.

wgirma@wilburellis.com

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LAYERED CONTROL Integration into company culture RISK CONTROL VS RISK TRANSFER Insurance (transfer) is a last resort, and engineering/risk strategy (control) is preferred

CREATE STEERING COMMITTEE of members with expertise in operational, financial, and strategic experience CLEAR STATEMENT of purpose and vision

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TREATMENT OF RISK

ROADMAP TO SUCCESS FOR ENTERPRISE RISK MANAGEMENT

03 BUILD A FRAMEWORK TO ADDRESS ALL RISKS

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CURRENT CHALLENGE FOR RISK MANAGERS Shifting from insurance buyers to enterprise risk strategist

SELECT MEMBERS BASED ON ORG. RISK & DEVELOP A VISION

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BE ACTION ORIENTED & COACH UP

DEFINING RISK IDENTIFYING RISK QUANTIFYING RISK TREATING THE RISK

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Members should be able to clearly answer the question: “What does the ERM committee do?”

DEFINE MEETING AGENDAS and set time limits for each topic EDUCATE MEMBERS in a way they can understand COMMUNICATION scripting and talking in terms of value creation

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Ideas to Grow With

®

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