E flyer corporate 2015 by Mary Hajj

Wild Discovery A leading regional travel company

VISION & MISSION

Right from the start, Wild Discovery has been established with a vision to rapidly become the leading brand name in providing holidays in general, touristic and travel services as well. Today Wild Discovery has become in just less than 18 years the leading travel institution in Lebanon and the region with more than 12 offices spread over 3 countries and more than 130 collaborators. What makes Wild Discovery different is the focus on quality, the choice of products and the advisory role that we have towards our customers. Today the Wild Discovery brand is synonym of trust, professionalism, know how, integrity and strength. It is thanks to the many customers that have repeatedly used our services that we are today leading the way in the type of products sold in the market, the way they are sold and the standards of service in the industry. Wild Discovery continues to create every day new products and to launch new destinations to take our clients for new adventures. This is the story of a company that has always believed that travel is more than the bundling of services, it is a complete experience! An experience that we, at Wild Discovery , thrive to make unforgettable. We are the Wild people, and you are OUR Wild Traveller. Sandro Saadé

TRAVEL WITH WILD DISCOVERY

Wild Discovery is appreciated for providing outstanding singular adventures designed by experts in inspiring mysterious lands, giving a global overview of the destination and wonderful lifetime memories. • Preeminence in the Lebanese travel industry. • An expansion to the Middle East area. • Conveniently located branches and flexible working hours. • Emerging and innovative destinations. • Customization of travel packages by dedicated experts. • One-stop-shop concept fulfilling the most exigent needs. • Skilled and reliable travel professionals for inbound & outbound tourism. • Hassle-free trips with full guidance and support. • Dynamic and effective customer service department.

ONE - STOP - SHOP CONCEPT

Wild Discovery has experienced a growth of products and services over the years, focusing on the one-stop shop concept; offering customers the convenience to discuss and arrange services in a single location. That means that a qualified team will be providing many options from a simple ticket reservation to the organization of the most comprehensive circuit around the world and the possibility of customization of travel packages. Customers can get all they need in just one branch, choosing from the colossal selection of products and services such as Airline Tickets, Hotel Reservation, Tailor-made Holiday Packages, Fixed Departures, Cruises, Honeymoons, Villa & Yacht Rental, Corporate Services, Incoming Tourism and much more… This rewarding approach will be fulfilling the most exigent needs of a wide range of customers including companies, couples, seniors, families and groups.

OUR PRODUCTS & SERVICES

Wild Discovery has been acclaimed since the beginning (1997) for the intensive array of services, the meticulous attention to details and the ability to customize travel packages; meeting the expectations of the most discerning individuals. A professional dedicated travel consultant team offers to customers, accurate information and expertise, taking care of all the travel requirements. The services of Wild Discovery include: • Tailor - Made Holidays. • Holiday Packages & Experiences. • Cruises. • Airline Tickets. • Wedding Abroad & Honeymoons. • Worldwide Hotel Reservations. • Villa & Yacht Rental. • Corporate Services. • Incoming Tourism. • Groups & incentives

INBOUND TOURISM

Convinced of the great touristic potential of the region Wild Discovery has developed a strong incoming services network. Our incoming department covers Lebanon, Syria and Dubai; the countries where Wild Discovery has its own offices. Among our services: • Transfers & Car rental • Assistance with visa formalities • Hotel reservations • Daily Tours & Themed Excursions • Cultural Programs in Lebanon, • Syria & Jordan • Guaranteed Departures • Team building activities • Conferences and seminars • Incentive programs • Organization of Gala dinners and special events An incoming committed hotline has counselors available 24 hours a day, 7 days a week, providing assistance for an emergency outside working hours.

MORE THAN HOLIDAYS!

With a devoted team of travel and tour consultants providing vital information, assistance and offers, Wild Discovery presents fascinating tailor-made journeys in captivating destinations of the world. Travellers will embark on exciting, comprehensive excursions well coordinated and organized in advance. They will be enjoying hassle free trips combining comfort and authenticity. Travellers will surely be visiting the masterpiece sites of the country and will gain a true insight into the way of life, customs and gastronomy. Wild Discovery makes sure its clients will come back with fantastic memories and an unparalleled rewarding and inspirational experience. That’s why customers keep on relying on Wild Discovery’s services, building a strong lifetime relationship.

THE PRIVATE DESK

CUSTOMIZATION, SERVICE, TRUSTED EXPERTISE Wild Discovery has developed the Private desk, a specialized desk addressed to clients with high needs of service and customization and requesting a blend of luxury, authenticity and adventure. The dedicated account handlers are specialized travel consultants with firsthand knowledge able to meet the most discriminating travelers. They will take responsibility for every stage of the journey, sparing no effort to deliver the most inspiring travel experience possible. Among the proposed services : •Villa & Yacht rentals •Culinary tourism packages •Private wine cellar visits •Opera tickets •Helicopter transfers

CORPORATE DESK

Being preeminent in corporate travel solutions, Wild Discovery provides comprehensive travel management services for companies, associations and other organizations. A contact and a support person are fully consecrated to the needs of each corporate. Selected travel consultants assist clients on a 24hour basis, ready to handle last minute requests and emergency requisitions.

CORPORATE TRAVEL MODULE Wild Discovery Corporate Travel Module is a valuable tool for the comprehensive management and streamlining of business travel and expense accounts. CTM simplifies company procedures, reduces operating costs, improves efficiency, and offers a detailed, wide-ranging analysis of the expenses generated by business travel. Services offered to organizations both large and small, include: • Hotel reservations • Airline ticketing • Management of corporate events, gala dinners... • Incentive trips

GROUPS & INCENTIVES

Since the beginning in 1997, Wild Discovery has gained considerably in organizing hundreds of group trips and events in many areas in different scopes and varied themes and for many types of clients.We are a team of dedicated professionals which has the expertise, creativity and know-how to ensure a successful program regardless of the budget or destination.Wild Discovery plans meetings, incentives, conventions and events for NGOs, corporations, associations, schools and universities. What sets us apart: •Proven Expertise in handling hundreds of group events •A team of more than 130 collaborators, 15 of whom are experienced travel consultants specialized in groups • Very deep knowledge of hotels & destinations that can fit all types of events. •The power to negotiate staggering deals for your events with the 3rd parties (Hotels, airlines ground transfers…) •Reactivity for changes and amendments •Organization and facilitation of team building retreats •Prompt Follow Up

TRAVEL AGENT DESK

The Travel Agent desk was specifically established to answer travel agents, and their customers, requests. From worldwide flights (BSP and charters), car hire, fixed departures packages, customized packages and hotel bookings, we assist travel agents in their bookings enabling their customers to have a variety of high quality options and competitive rates to match their travelling needs. Why work with Wild Discovery? • Buying power due to scope & volume of purchase • Avail the best pricing & deals on all travel products • Receive training & support • Online booking tool for charters, hotels & accommodation

OUR ONLINE PRESENCE

Following the latest travel technology, Wild Discovery has launched an online booking engine “Mousetrotter.com” that gives travellers the free choice of screening, planning and booking their trips. It offers the best rates for flight tickets, hotel accommodation and transfers, cultural sightseeing, fun activities and daily tours in several cities. Mousetrotter.com presents instant availability and immediate booking at the lowest rate. It is committed to providing complete transparency with no hidden cost charged.

WILD DISCOVERY IN NUMBERS 14 branches in the region; the largest network of agencies in Lebanon

More than:

130 employees at your service. 30,000 travellers choose Wild Discovery every year. 350 unforgettable holidays packages to choose for your next holiday. 50,000 hotel properties to choose from

FOCUS ON PEOPLE

The professional know-how and the efforts of Wild Discovery’s skilled employees have determined its indelible success. In order to maintain its competitive power and promote its constant growth strategy in a sustainable manner, Wild Discovery concentrates on the training of the employees, as well as on increasingly effective recruitment of competent and qualified personnel. In 2007, Wild Discovery launched and financed the first Sales Training Program (STP) in Travel & Tourism in Lebanon in collaboration with the leading Saint Joseph University. Being the first initiative of its kind to be pushed and financed by a private tour operator, the STP helps every year the most capable fresh graduates to join its expansion all over the ME region. More than 20 people have been recruited by Wild Discovery till date through this program. The STP 2015 edition is currently under process and should start in October.

OUR BRANCHES LEBANON

Gemayzeh Branch & Head Office

Kaslik

ABC Dbayeh

Verdun

Pasteur building - Pasteur Street - Saifi P.O.Box: 16-6868, Beirut - Lebanon Tel: +961 1 56 56 46 Fax: +961 1 56 24 39

Debs Center - Ground Floor Kaslik Main Road Tel: +961 9 835 222

Dbayeh Highway, Level 1 Tel: +961 4 524 436

Ibiza Center - Ground Floor Rachid KaramĂŠ Street Tel: +961 1 802 888

Zalka

Furn El Chebback

ABC Achrafieh

Zahleh

Zalka Highway Tel: +961 4 714 314

Gharios Center, Ground Floor Furn El Chebback Main Road Tel: +961 1 285 888

Achrafieh, Level 2 Tel: +961 1 201191

Zahleh Boulevard Tel: +961 8 802 888

UAE

SYRIA

Dubai

Damascus

Sheikh Zayed Road - Emaar Business Park P.O.Box: 211658 - Dubai - UAE

Fardos Street - Wahat Al Fardos bldg P.O.Box: 4529 - Damascus - Syria

Tel: +971 4 361 5191 Fax: +971 4 361 5192

Tel: +963 11 23 24 888 Fax: +963 11 23 15 418

OUR SPECIALIZED DESKS Corporate Desk

Private Desk

Travel Agent Desk

Inbound Desk

Burotec building - Pasteur Street - Saifi P.O.Box: 16-6868, Beirut - Lebanon Tel: +961 1 444 744 Tel: +961 1 563 603

Pasteur building - Pasteur Street - Saifi P.O.Box: 16-6868, Beirut - Lebanon Tel: +961 1 56 56 46 Tel: +961 76 68 00 99

Burotec building - Pasteur Street - Saifi P.O.Box: 16-6868, Beirut - Lebanon Tel: +961 1 563 603 Tel: +961 76 777 549

Gharios Center, Ground Floor Furn El Chebback Main Road Tel: +961 1 285 888 Tel: +961 71 202 828

COR/WDLEB/0815