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Exam Code: MB2868 Vendor: IBM Exam Name: Microsoft Dynamics CRM 2011 Applications Cert Name: Microsoft Certified Technology Professional
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Microsoft MB2-868
Exam Name: Microsoft Dynamics CRM 2011 Applications
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Question: 1 Which of the following fields can you enter when creating a connection to a lead record in Microsoft Dynamics CRM 2011? A. a related goal B. a security role C. a connection role D. a related opportunity
Answer: C Question: 2 In Microsoft Dynamics CRM 2011, you need to create a dynamic marketing list. Which of the following entities can you select as the member type? (Choose all that apply.) A. Lead B. Parent C. Contact D. Account E. Organization
Answer: D, C, A Question: 3 Which of the following record types can a Microsoft Dynamics CRM 2011 marketing list include? (Choose all that apply.) A. Accounts B. Cases C. Leads D. Teams E. Users
Answer: C, A Question: 4 In Microsoft Dynamics CRM 2011, which of the following can be associated to a marketing list? (Choose all that apply.) Page |2 Page |2
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A. campaigns B. price lists C. products D. quick campaigns E. sales literature
Answer: D, A Question: 5 In Microsoft Dynamics CRM Online 2011, you create a static marketing list from an Advanced Find of leads. A month later, you lock and deactivate the marketing list. Which of the following statements about the marketing list are true? A. Deleted leads remain in the marketing list. B. Deleting a lead also removes the lead from the marketing list. C. Marketing list members can be added after the list is activated. D. Marketing list members cannot be qualified until the list is activated and unlocked.
Answer: B Question: 6 In Microsoft Dynamics CRM 2011, you need to change the query for a dynamic marketing list while preserving the current list of members. What should you do? A. Share the members of the marketing list with a new static marketing list. B. Lock the dynamic marketing list. Then change the query for the dynamic marketing list. C. Copy the dynamic marketing list as a static list. Then change the query for the dynamic marketing list. D. Change the dynamic marketing list to a static marketing list. Then create a new dynamic marketing list to track additional members.
Answer: C Question: 7 Which of the following statements about marketing lists are true? (Choose all that apply.) A. Static marketing lists cannot be locked. B. You can copy a dynamic marketing list to a static marketing list. C. One dynamic marketing list can contain accounts, contacts, and leads. D. You can add members to a static marketing list by using an Advanced Find query. Page |3 Page |3
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E. You can remove members from a dynamic marketing list by using an Advanced Find query.
Answer: D, B
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