Dear Patient and Family, Welcome to Hotel Dieu Shaver. Our team is driven by our mission to restore health, rebuild life and renew hope by providing extraordinary care to every patient who comes through our doors. Every day remarkable stories take place within these walls. It is the courage and strength of our patients and their families, combined with our highly skilled staff that make these success stories possible. Whether you are here for rehabilitation or complex care, we do our best to provide every patient with comfort, care and hope. We take pride in our dedicated and compassionate staff who take a Patient and Family Centred Care approach. Regardless of the reason you require care at Hotel Dieu Shaver, our entire team is committed to helping you achieve your goals. We want you and your family to feel comfortable and be actively involved in your care and therapy. The information in this handbook will familiarize you with hospital services and policies and will answer many questions you may have during your hospital stay. If you have any questions that are not addressed in the handbook, please do not hesitate to request assistance from any member of your health care team. We wish you all the best in health and rehabilitation. Sincerely,
Dr. Galina Arvinte Chief of Staff
Lynne Pay Chief Executive Officer
PA T I E N T & FA M I LY H A N DB O O K
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