VON Calgary Community Health Guide

Victorian Order of Nurses

y r a g l a C

c o m m u n i t y h e a lt h g u i d e

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Table of Contents Welcome Letter.....................................................................................................................4 V.O.N. Vision & Mission....................................................................................................... 5 Vitality Home Health Care....................................................................................................6 Foot Care Services.................................................................................................................7 Travel Vaccinations................................................................................................................8 Immunizations.......................................................................................................................9 Workplace Wellness.............................................................................................................10 Adult Day Programs............................................................................................................ 11 Charitable Programs & Community Support...................................................................... 12

S.M.A.R.T. – Seniors Exercise Programs................................................................ 13

Volunteering with V.O.N..................................................................................................... 14 Telephone Index...................................................................................................................15

www.VONcalgary.ca

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Welcome Letter “Health Starts at Home” The Victorian Order of Nurses (V.O.N.) is a national, non-profit health organizationand registered charity offering a wide range of community health care solutions. Formore than 115 years, V.O.N. has pioneered home health services in Canada, often being the first to identify emerging health and social needs, and providing innovativeservices to meet those needs.

Since the 1890’s when Lady Lougheed, grandmother of Premier Peter Lougheed, founded the Alberta Chapter of V.O.N., we have provided quality, compassionate care to Albertans.

Recognized by generations of Canadians for our visiting nursing program, V.O.N. has continued to evolve to meet the changing needs of the populations we serve. This Community Health Guide provides valuable information on the wide range of V.O.N. programs that support the Calgary community.

Special thanks to the advertisers, listed in the back section, for making this Guide possible.

We also appreciate the efforts of Willow Publishing for undertaking this important community project.

The Victorian Order of Nurses – Calgary Suite 100A, 9705 Horton Road SW Calgary, Alberta T2V 2X5 403.640.4765

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V.O.N.’s Vision & Mission Vision – “Health Starts at Home” V.O.N. will be Canada’s leading charitable organization addressing community health and social needs.

Mission – V.O.N. works in partnership with Canadians for a healthier society.

V.O.N., a charity guided by the principles of primary health care, works in partnership with Canadians for a healthier society through: 1. Leadership in community-based care; 2. Delivery of innovative comprehensive health and social services; 3. Influence in the delivery of health social policy.

Core Values – Respect, Participation, Responsiveness, Courage V.O.N.’s model of care and service shapes the actions of thousands of V.O.N. staff and volunteers touching the lives of millions of Canadians. We work within the existing health care, economic, and political environments, constantly striving to inform, influence, and impact change. V.O.N. is characterized by a learning culture which aims for excellence, innovation, and integration. Our success is based on a proud history of service to Canadians, and people who are passionate about its philosophy, mission, values and strategic vision for the future.

For more information about V.O.N. Calgary, please visit www.VONCalgary.ca or call 403.640.4765

www.VONcalgary.ca

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Vitality Home Health Care Devoted Care & Support for Your Loved Ones at Home Home care in Calgary has been at the core of our business for over 100 years. As an industry leader in home care support, clients have depended on V.O.N. to act as a partner to create the best care environment possible.

Using a team of specialized health practitioners, V.O.N. offers: • Nursing Care • Personal Care • Caregiver Relief • Palliative Care • Independent Living Support • Companion Care • Homemaking • Accompanied Visits • In-home Exercises / Falls Reduction Program V.O.N. Vitality is committed to help people live independently in the community and have the best possible quality of life.

With V.O.N.’s help, many elderly, ill, and disabled persons have been able to delay or avoid admission into a care facility; people in hospitals have been able to return to their homes sooner than expected; and many caregivers have been given the assistance and relief they need to continue caring for loved ones at home.

A Vitality client assessment conducted by qualified nurses, allows us to develop a customized home care plan. Following the assessment, we will draw up a care proposal tailored to your needs. Our Calgary Nurse Managers carefully select and match the most qualified and suitable care providers to you and your loved ones.

Call today for a V.O.N. Vitality Calgary home care client assessment at 403.640.4765

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Foot Care Services “Don’t tiptoe around the importance of foot health.”

Three out of four people develop serious foot problems as they age – putting their independence and well-being at risk.* V.O.N. is widely recognized as one of the most experienced providers and trainers of therapeutic foot care across Canada. V.O.N. nurses are trained in assessment, care and education for clients with special foot care needs. Foot care services in Calgary are provided in the convenience and privacy of your own home, or at foot care clinics located throughout the city.

Services include: • Assessment of lower legs, feet and nails • Toenails trimmed and filed, cream applied and feet massaged to enhance circulation • Treatment of corns, calluses, ingrown, fungal, and thickened toe nails • Education on maintaining foot health and prevention of foot and nail problems V.O.N. meets the highest standards for quality of foot care and sterilization of equipment.

For Calgary foot care clinic locations or to book an in-home appointment, call 403.640.4765 *Public Health Agency of Canada

www.VONcalgary.ca

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Travel Vaccinations Your Best Shot at Good Health While You Travel V.O.N. provides a complete range of travel vaccinations in Calgary and is designated by Health Canada as a Yellow Fever Vaccination Centre. We also provide vaccinations to protect against Hepatitis A and B, Cholera, Typhoid Fever, Rabies, travellers’ diarrhea, and more.

Our travel clinics in Calgary include a preliminary consultation, education, vaccinations, and a vaccine record. All travel vaccinations are administered by qualified Registered Nurses with specialized training.

V.O.N. provides a complete range of travel vaccinations and is designated by Health Canada as a Yellow Fever Vaccination Centre. We also provide vaccinations to protect against Hepatitis A and B, Cholera, Typhoid Fever, Rabies, travellers’ diarrhea, and more. V.O.N. recommends an initial consultation at least four to six weeks prior to departure, as some vaccines require multiple does to become effective.

Competitive pricing as well as flexible appointment times are offered during the evening and weekends clinics.

For more information on V.O.N. Travel Clinics or to book an appointment, please call 403.640.4765

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Immunizations Workplace Flu Clinics “What are you bringing to work this flu season?”

Flu is extremely contagious. It is also a productivity killer. Approximately 7.5 million workdays are lost to flu in Canada annually. On average, people with flu miss three to five workdays.

If they go to work with flu, their productivity drops by 50 percent and they can pass the influenza virus on. Co-workers also experience a drop in productivity. Flu costs your business more than you think.

V.O.N. is the largest non-government provider of seasonal flu shots in Alberta.

For more information flu shots and on our Calgary workplace flu clinics, call us at 403.640.4765 or visit our website www.VONCalgary.ca

Other Immunizations Zostavax – The Zostavax immunization aids in the prevention of shingles, which occurs when the dormant chicken pox virus activates again as shingles in later life. If you are 50 years or older and have had natural chickenpox, consider the Zostavax immunization.

Gardasil – The Gardasil vaccination aids in the prevention of infection caused by four of the most common types of Human Papilloma Virus (HPV). It also works in prevention of diseases associated with these HPV types including cervical, vulvar and vaginal cancer, genital warts and more. Gardasil is meant not only for girls and women, but also boys and men, aged nine to twenty-six years old.

For businesses operating in high-risk environments, V.O.N. provides onsite immunizations including Hepatitis A, Hepatitis B,Mantoux and tetanus shots.

For more information on immunizations, call 403.640.4765

www.VONcalgary.ca

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Workplace Wellness A healthier organization. Greater employee well being and engagement.

Improved productivity.

“For organizations that measure Return On Investment (ROI), there is growing evidence that the costbenefit ratio ranges from $1.50 to $6.15 for every dollar invested in wellness initiatives.”* V.O.N. delivers comprehensive and customized Workplace Wellness programs in Calgary.

We will help you tailor a program to meet your company’s wellness goals.

Our services include: Biometric Screening Clinics - Helps identify employees’ high-risk health indicators, including diabetes and heart disease.

Wellness Workshops - “Lunch & Learn” workshops with specific wellness topics, perfect for small employee groups.

Seasonal Flu Clinics - Workplace flu clinics help to ensure your employees are protected and remain healthy.

Onsite Immunizations - For businesses operating in high-risk environments, V.O.N. provides Hepatitis A, Hepatitis B, tetanus shots, and mantoux right at your workplace.

For more information on Workplace Wellness in Calgary, call 403.640.4765 *The Business Case for a Healthy Workplace, Industrial Accident Prevention Association

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Adult Day Programs Adult Day Programs (ADPs) are designed for adults with physical and/or memory challenges or are living with a chronic illness. These day programs have a dual focus - they provide clients with a regular outing one or two times a week and caregivers with a break.

V.O.N. Calgary currently operates Adults Day Programs in two locations – Silver Springs in the NW and Marlborough in the NE – and provides services to four target groups: • Well seniors • Seniors with dementia • Indo-Canadian well seniors • Rec Club for members with early onset dementia Adult Day Programs provide six hours a day of: • Warm welcoming fun environments supported by trained care staff • Enjoying the company of others with similar interests and health care needs • Nutritious meals and snacks • Recreational programming • Activities and exercise programs to improve health • Basic personal care • Monitoring of blood pressure and weight • Assistance with medication • Family caregiver respite, support and information You must be an AHS Home Care client in order to attend one of the AHS funded ADPs. Home Care clients (or their family caregivers) interested in an ADP should discuss this option with their AHS Case Manager.

For more information on the Adult Day Programs, call 403.640.4765

www.VONcalgary.ca

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Charitable Programs & Community Support “You can make a difference.”

As a registered charity, V.O.N. relies on the support of generous people and organizations.

Funds raised through donations, major gifts, and special events allow V.O.N. to continue to provide the community support services in our area. Your dollars are directed toward charitable programs and services as well as subsidization of clients who are in need but cannot afford a fee for service.

As an example of one of our charitable programs, every week V.O.N. nurses provide a foot care clinic free of charge to the clients of the Calgary Drop-In and Rehab Centre.

Health Clinics at Calgary Drop In Centre One of V.O.N. Calgary’s long-standing charitable programs is delivering Health Clinics at the Calgary Drop In and Rehab Centre. Our nurses deliver weekly clinics, free of charge, onsite at the Drop In Center, in partnership with Drop In Center staff, to address the complex health needs of Calgary’s Homeless. V.O.N. Calgary actively fundraises to cover nurses’ salaries, equipment and operating costs to ensure that we continue to deliver this important program, free of charge to the Calgary Drop In Center and their vulnerable clients. Please contact V.O.N. Calgary and let us know if you are willing to help us fund this important community service.

Major Gifts & Planned Giving Major gifts are immediate gifts over $1,000 and allow V.O.N. to expand services or carry out special projects in our community. Major gifts can be personal, or take the form of corporate donations or sponsorships. Planned gifts such as bequests, insurance policies, charitable trusts, gift annuities and publicly listed securities can be designated. The major gifts and planned giving programs enable people to leave a lasting legacy within their community.

The V.O.N. Calgary office accepts donations by cheque, VISA, and MasterCard.

Thank you for helping V.O.N. make a difference.

To make a donation, call 403.640.4765

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S.M.A.R.T. – Seniors Maintaining Active Roles Together The V.O.N. Canada S.M.A.R.T. program is designed for people 55+ who want to improve their strength, balance, and flexibility regardless of their current ability level. S.M.A.R.T. programs are led by volunteers who receive specialized training (including CPR and First Aid) and ongoing education to deliver safe, appropriate physical activities that contribute to successful aging.

The S.M.A.R.T. In-Home Program and S.M.A.R.T. Group Programs are for people who cannot participate in traditional exercise programs due to health issues, mobility restrictions, confidence, chronic disease, or other reasons. There is no floor or mat work involved and exercises are tailored to the participants’ ability levels. No previous exercise experience is necessary.

Participation in physical activity programs like S.M.A.R.T. can help: • Improve physical health and energy • Increase and maintain strength, coordination, balance and flexibility • Improve lung and heart function • Decrease bone loss • Provide opportunities to meet new people and socialize New volunteers are welcomed for our S.M.A.R.T. program!

• Help support seniors to remain active, healthy, and independent • Have fun and meet new friends while developing a strong social support network • Training, education, and support provided by V.O.N. For more information, please contact the V.O.N. Calgary office at 403.640.4765

www.VONcalgary.ca

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Volunteering with V.O.N. Love meeting new people? Looking to give back to your community? Want to make a difference in someone’s life? Do you have great skills and experience to offer, or are you eager to learn something new? V.O.N. has volunteer opportunities for you!

When you become a V.O.N. Volunteer, we will: • Provide opportunities to meet new people and socialize • Match your strengths, interests and available time to a volunteer role that’s right for you • Give you a clear picture of the position requirements and the training to do it well • Support you in your volunteer role through regular contact • Provide ongoing educational opportunities to assist you in your role and to introduce you to new opportunities Help V.O.N. continue its long legacy of giving and supporting those in need in the Calgary community.

To volunteer, or for more information, call us at 403.640.4765

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Telephone Index Emergency Ambulance/Police/Fire................................................................................................. 911 City Services & Resources City Telephone Directory ........................................................................................... 411 Crime Stoppers ........................................(403) 262-TIPS (8477) or 1 800-222-TIPS (8477) Legal Aid Society .......................................................................................(403) 297-2260 Non-Emergency Ambulance .................................................................... (403) 261-4000 Non-Emergency Police Service ................................................................ (403) 266-1234 Weather Environment Canada .................................................................................(403) 299-7878 Health Services Victorian Order of Nurses (V.O.N.) Calgary...............................................(403) 640-4765 Alberta Elder Abuse Awareness Network................................................... (403) 428-8313 Alberta Health Services .............................................................. Toll free 1 888-342-2471 Alberta Health Services Home Care.......................................................... (403) 943-1920 Alzheimer Society of Calgary .................................................................... (403) 290-0110 AMA Roadside Assistance 24-hour Service...............................................1 800-222-4357 Calgary Housing Company........................................................................(403) 221-9100 Canadian Mental Health Association (Calgary Region)..............................(403) 297-1700 Elder Abuse Resource Line (24 hour crisis line).......................................... (403) 705-3250 Hearing Impaired Line (24 hours).............................................................. (403) 538-6147 HEALTHLink Alberta (24/7 health advice).................................. Toll Free 1 866-408-5465 Y.M.C.A...................................................................................................... (403) 237-9622 Y.W.C.A........................................................................................................(403) 263-1550 Urgent Care Centres Sheldon M. Chumir Health Centre, 1213 4 Street SW................................ (403)955-6200 South Calgary Health Centre, 31 Sunpark Plaza SE.................................. (403) 943-9300 Income & Benefits Alberta Seniors’ Benefit (ASB)...................................................Toll-Free 1 800-642-3853 Canada Pension Plan (CPP) & Old Age Security (OAS).............. Toll-Free 1 800-277-9914 Social Insurance Number (SIN).................................................Toll-Free 1 800-206-7218 Veterans’ Affairs Canada (VAC)..................................................................1 866-522-2122

www.VONcalgary.ca

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managed by

Introducing MAISON SENIOR LIVING, an exciting, unique and elegant style of living for seniors requiring assistance or memory care. Located in the heart of Calgary, our boutique community offers unparalleled service and accommodation, resulting in the very best quality of life for our residents. There really is no place like Maison.

LIMITED SUITES AVAILABLE www.maisonseniorliving.com

Call 403-476-8992 for more information.

Assisted Living & Memory Care

750 - 49th Avenue S.W. (across from Britannia Plaza)

Trinity Lodge Retirement Community offers a garden oasis in the middle of SW Calgary. Several suite choices are available in a variety of layouts and sizes. Fabulous meal options and a multitude of activities are just some of the perks to calling Trinity Lodge “home”.

Come Home to a Warm and Friendly Place 1111 Glenmore Trail SW Calgary, Alberta T2V 4C9 info.tl@diversicare.ca www.trinitylodge.ca

Call 403-253-7576

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Imagine living in a retirement community unlike any other. In a community where luxury and fun come together in perfect balance.

Where the little things and extra touches that make life special are found at every turn.

11800 Lake Fraser Dr. SE Calgary, Alberta T2J 7G8 info.lbv@diversicare.ca www.lakebonavistavillage.ca

Call 403-258-1849

Come & Ex�erience the Comfor�s of Home...

Large 1 & 2 Bedroom Suites with Wrap-around Balconies Elegant Dining Personalized Care Available Guest and Respite Care Suites 24 Hr Security Weekly Housekeeping with Laundering of Linens and Towels Daily Activities & Weekly Bus Excursions Medical Appointment Transportation Service Paved Pathways in a Park-like Setting

The Lodge at Valley Ridge 11479 Valley Ridge Dr. NW Cakgary, Alberta T3B 5V5 www.lodgeatvalleyridge.ca

www.VONcalgary.ca

Inspired by Alberta's great mountain lodges, The Lodge at Valley Ridge presents a unique combination of rustic charm and elegant design.

Here, you’ll find a relaxed setting where you can connect with new friends and enjoy all the comforts of home.

For more information or to book a guided tour and a complimentary lunch, contact our Marketing Manager:

ANGELA CATTON at 403-286-4414

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Notes: _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________

Calgary

_________________________________________________________________________________

Home HealtH Care

_________________________________________________________________________________ improVing _________________________________________________________________________________ your Quality _________________________________________________________________________________ oF liFe _________________________________________________________________________________ We offer a variety of home health care medical aids and equipment:

• motorized wheelchairs _________________________________________________________________________________ • stair and scooter lifts • medical beds • post-surgical and sports injury supplies _________________________________________________________________________________ • post-surgical adaptive clothing • diagnostic equipment _________________________________________________________________________________ • newborn care equipment • and more membersHip reWards

_________________________________________________________________________________ A one dollar, one-time investment makes you an owner, and a member

– and buys a lifetime of benefits. _________________________________________________________________________________ see us For details

We HaVe WHat you need _________________________________________________________________________________ For better HealtH, independenCe and ConFidenCe.

_________________________________________________________________________________ Calgary Co-op Home HealtH Care

is one of the largest suppliers of home

_________________________________________________________________________________ health care related products in Calgary!

Visit us at 9309 maCleod trail s

_________________________________________________________________________________ pHone: 403-252-2266 Fax:

403-259-8384

_________________________________________________________________________________ www.calgarycoop.com/home_health

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Notes: _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________

www.VONcalgary.ca

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Victorian Order of Nurses