Thank you to all the passenger and cargo airlines that make Miami International Airport 100 carriers strong – the most at any airport in America. Best wishes for a successful 2016.
Emilio T. GonzĂĄlez Director, MDAD
Cover photo: Joe Pries Additional photography, Carlos Lugo, MDAD
TABLE OF CONTENTS
01 - Mayor’s & Director’s Messages 03 - 2015 Highlights 08 - Technology in the Terminal 10 - Industry Leader 14 - Financial Summary 16 - 2015 Performance 18 - International Freight Leader & Pharma Hub 20 - Small Business Champion 21 - Community Engagement 25 - Airport Improvements 28 - Airline Partners 30 - General Aviation Airports 32 - Awards & Accolades 32 - MIA by the Numbers 34 - Leadership Team
MESSAGE FROM THE MAYOR Miami-Dade County is Florida’s most vibrant community, home to people – and businesses – from around the globe and a magnet for millions of international visitors each year. We’re proud of our diversity and proud that we attract so many people to our hometown, whether to live, work or play. As the multicultural face of Miami-Dade County continues to evolve, so too does our economy: we’re now home to a growing life sciences sector and a robust start-up community, among other new additions. Amidst all of these progressive changes is an equally positive constant, an economic engine and bedrock that ties all of our past, current and future successes together - Miami International Airport. MIA is Florida’s largest economic engine and the gateway for more than 44 million passengers each year – including the aforementioned residents and visitors who continue to flock to our community. MIA is also America’s top airport for international cargo, a distinction that brings with it more than $60 billion of international trade. All of this activity translates to jobs as well. Some 38,000 locals are employed at MIA and keep it running 24/7, while an additional 244,000 South Floridians hold jobs that depend on activity at the airport. MIA is an indispensable factor in Miami-Dade County’s success story. I invite you to learn more about it in the pages of this year’s annual report.
Sincerely,
Carlos A. Gimenez Mayor, Miami-Dade County
Photo: Miami-Dade Aviation Department
MESSAGE FROM THE DIRECTOR On behalf of the men and women of the Miami-Dade Aviation Department, I’m proud to present you with the 2015 MDAD Annual Report. The following pages offer – fittingly – a 30,000foot view of our progress over the past year, our plans for the future and the professionals who are making it all happen. In the 2014 edition of this publication, I summed things up by proclaiming that we had enjoyed ‘a banner year’ at Miami International Airport and the County’s general aviation facilities. That choice of words doesn’t even come close to capturing our achievements in 2015, but I’m confident that this report will. Aside from absolutely smashing our all-time passenger record at MIA and realizing continued growth in our cargo operations, we made a concerted effort to set Florida’s leading economic engine apart as a front runner in the airport industry worldwide. A heavy dose of new technology in the terminal, strategic international route expansion, and knowledge-sharing with industry peers across the globe were all defining points in our 2015 effort. MIA also became America’s first designated airport hub for pharmaceuticals last year, again placing us at the front of the industry pack and on the leading edge of airport business innovation. Our general aviation facilities more than held their own in 2015 as well, with increased flight traffic and private investments that continue to drive revenue without burdening local taxpayers. As an organization, we’re excited about all of our collective accomplishments, and we appreciate this opportunity to share the good news with you. Please take some time to review the 2015 Annual Report and see for yourself what the Miami-Dade Aviation Department is doing to serve you better. Sincerely,
Emilio T. González Director, MDAD
02
2015 ANNUAL HIGHLIGHTS The New Year began with a new single-day record for passengers at MIA, when 146,257 travelers flew through the airport on January 4. MIA celebrated Black History Month by honoring three of the original Tuskegee Airmen at a luncheon on February 13. Judge Richard Rutledge (ret.), Eldridge Williams and Leo Gray were among the
MIA celebrates International Women’s Day
legendary African-American pilots who served in World War II. On March 5, MIA hub carrier American Airlines launched daily service to four new U.S. destinations: Austin, Texas; Kansas City, Missouri; Salt Lake City, Utah; and San Antonio, Texas. The following day, low-cost carrier Frontier Airlines began daily Miami-Atlanta service. Also on March 6, MIA partnered with the Association of Floral Importers to hand out some 20,000 flowers to passengers in honor of International Women’s Day.
Tuskegee Airmen honored during Black History Month
The following week, MIA launched its new e-magazine, MIA Connections, a sleek digital publication that showcases the best that MIA and Miami have to offer. Designed for tablets and mobile devices, it’s perfect for travelers on the go. In March, MIA became one of the first two U.S. airports to offer Mobile Passport, an app that helps speed U.S. and Canadian citizens through the clearance process. MDAD Director Emilio T. González rolled out MIA’s latest tech-based amenity at a joint press
Senator Bill Nelson briefs reporters after MIA security tour
conference with U.S. Customs and Border Protection (CBP) officials. MIA added its first new international destination of 2015 – and its fifth destination in Mexico – when Aeromexico launched daily nonstop service to Monterrey on March 26. U.S. Senator Bill Nelson visited MIA on April 8 for a briefing on the airport’s employee security screening program. The first U.S. airport to adopt mandatory screening for employees who work in restricted zones, MIA was lauded by Nelson as “the model for what the other 448 airports in this country ought to be doing.” At its annual gala on April 25, the Florida Customs Brokers & Forwarders Association named MIA its “2015 Firm of the Aruba Airlines becomes fourth MIA airline serving Aruba
03
Year” from a field of more than 300 international trade businesses and organizations.
May began with the launch of Thomas Cook Airlines’ new twiceweekly service to Manchester, England. The route marked MIA’s second U.K. destination and its 14th European city. Also in the first week of May, MIA participated in the eMerge Americas Conference, showcasing the airport’s efforts to improve customer service through technology to a savvy audience of 10,000 tech leaders from across the hemisphere.
First-ever Honor Flight at MIA
May concluded on an inspiring note at MIA, as Honor Flight South Florida took 65 local World War II and Korean War veterans to visit their memorials in Washington, D.C. aboard the new Eastern Air Lines’ inaugural domestic flight. The veterans returned to a heroes’ welcome at MIA following their day-long visit. On June 4, the new Centurion Lounge by American Express Thomas Cook Airlines launches Manchester service
Deputy Secretary of Homeland Security Alejandro Mayorkas visited MIA on May 8 to highlight the airport’s successful efforts to cut CBP wait times for passengers arriving from abroad. MIA has worked closely with CBP and American Airlines to find creative, tech-based solutions to expedite the customs process.
opened its doors at MIA, taking the customer experience to an entirely new level in the airport’s busy North Terminal. American Airlines added service to Barranquilla, Colombia and Monterrey, Mexico on June 4, giving MIA customers an additional air carrier option to each destination.
On May 14, American Airlines began daily nonstop service to Frankfurt, Germany, offering MIA customers a second option for travel to the financial capital of continental Europe. Two weeks later, Eastern Air Lines launched charter passenger service from its MIA base, ushering in a new era for the iconic Miami brand.
Director González at IATA’s Annual General Meeting in Miami
From June 7-9, MIA welcomed the International Air Transport Association (IATA) Annual General Meeting and World Air Transport Summit. Director González was a featured panelist at the world’s largest gathering of airline executives. On July 2, new carrier Aruba Airlines began service between Miami and Aruba, offering MIA passengers a fourth airline option to the Dutch Caribbean island. Two days later, MIA added another destination in its stronghold Deputy Secretary of Homeland Security Alejandro Mayorkas
Latin America market when Aerolíneas Argentinas launched twiceweekly service from Miami to Córdoba.
04
On August 19, MIA hosted Florida Governor Rick Scott, Miami-
On the same day, Four-Star carrier Austrian Airlines launched
Dade County Mayor Carlos A. Gimenez and travel industry leaders
direct Miami-Vienna service, connecting Florida to the Alpine
from across the Sunshine State to announce Florida’s record 2015
heart of Europe and one of the world’s foremost centers of history,
tourism growth.
culture and innovation.
Also on the 19th, the airport community celebrated National Aviation Day, which marks the birthday of aviation pioneer Orville Wright and celebrates one of the world’s most dynamic, transformative industries. One week later, MIA officials joined executives from Florida Power & Light Services to officially kick off a massive new energy-saving partnership, the Sustainability Project at MIA. The program will save the airport more than $40 million in energy and water costs over 14 years and significantly reduce MIA’s environmental impact.
Turkish Airlines’ inaugural flight at MIA
On October 25, MIA added another premier international airline and destination when Four-Star carrier Turkish Airlines began daily Miami-Istanbul service. Europe’s top-rated airline connects the Gateway of the Americas with the historic gateway linking Europe and Asia. Longtime MIA airline partner British Airways introduced daily Miami-London service on the superjumbo Airbus A380 aircraft that same day. BA, which uses a 469-seat version of the double-decker, Sustainability Project at MIA kicks off
is the third carrier to operate the A380 at MIA.
September 15 marked MIA’s 87th year of connecting the Greater
Also on October 25, ultra-low-cost carrier Frontier Airlines added
Miami community to the world.
daily Miami-Las Vegas service, and Lufthansa kicked off expanded seasonal Miami-Munich service. The following day, Finnair
On September 25, MIA welcomed the first U.S. airport location
launched year-round service between Miami and Helsinki.
of Air Margaritaville, a new eatery that embodies the laid-back tropical lifestyle that Jimmy Buffett and Parrotheads everywhere embrace. From October 5-9, the MDAD Marketing team attended the Cold Chain Global Forum in Boston, touting MIA’s role as America’s top perishables airport and promoting its push to become America’s first pharmaceutical freight hub certified by the International Air Transport Association (IATA). On October 10, the Greater Miami Aviation Association bestowed the Juan Trippe Award to Director González. The GMAA is Miami’s longest-standing aviation organization, bringing local aviation industry leaders together since 1927. MDAD’s second annual Leadership Summit was held on October 16, providing department leaders an opportunity to focus on the organization’s core values.
05
Director González receives Juan Trippe Award
At the 2015 Air & Sea Cargo Americas Conference on November 4, IATA announced that MIA had been designated the first pharma freight hub in the U.S. and only the second in the world. On November 5, international low-cost carrier airberlin launched Miami-Berlin service, marking MIA’s fourth destination in Germany and 19th European destination. With the goal of attracting first-ever nonstop passenger service between Miami and Asia, Miami-Dade County officials on November 12 convened the first meeting of community and business leaders who comprise the MIA Asia Task Force.
Delta Air Lines celebrated 70 years at MIA
Five-Star carrier Qatar Airways increased its hugely successful Miami-Doha flights from five times weekly to daily service on November 18 due to high demand.
First British Airways A380 at MIA
Finnair inaugural flight at MIA
MIA began December by celebrating Delta Air Lines’ 70th year of Miami service. No other airline has served MIA for nearly as long, and the Atlanta-based carrier continues to be Miami’s secondleading carrier in terms of total passengers served. On December 2, Colombian low-cost carrier VivaColombia launched four weekly flights from Miami to Bogotá and Medellín. Miami is the carrier’s first-ever U.S. destination.
First VivaColombia service to the U.S.
Two weeks later, MIA and LAN Cargo officials inaugurated
MIA closed out a successful 2015 by setting another all-time
the airline’s first maintenance hangar in the U.S. – a
record for passengers. More than 44 million travelers passed
98,000-square-foot, $15 million investment at the airport
through the airport during the year, shattering the previous record
that created more than 300 jobs. The facility will service the
of 40.9 million passengers set in 2014.
maintenance needs of the LATAM Airline Group, which carries more than one million passengers and 400,000 tons of cargo annually between MIA and South America.
06
MIA is one of the first airports in the world to install Bluetooth beacons throughout its terminal for mobile device engagement.
07
Photo: Joe Pries
TECHNOLOGY IN THE TERMINAL MIA moves people and goods around the globe, with an was an early adopter of automated passport control kiosk average of 120,000 passengers and 12 million pounds of technology, a self-service platform that is also speeding up freight passing through the airport each day. To keep this the CBP process for the 10 million passengers who enter the nonstop, logistics-heavy operation running smoothly, the U.S. through MIA each year. Since late 2013, MIA has invested Miami-Dade Aviation Department has increasingly turned $3.56 million in 108 kiosks. Thanks to these enhancements, to technology as a means to facilitate its day-to-day work more than half of MIA’s passengers now have their passports and enhance the passenger experience. This embrace of processed electronically. technology in the terminal ranges from business intelligence to participation in leading IT conferences, but is most evident Digital Communications on the customer service side, where passengers now enjoy a Another pillar of MIA’s technology push is its strong presence host of tech-based amenities.
on social media. The airport utilizes three platforms – Facebook, Instagram and Twitter – to great effect, providing
Mobile App 2.0
airport
visitors
with
relevant,
up-to-the-minute
travel
In early 2016, MIA rolled out a cutting-edge new mobile app updates; responsive, individualized customer care; and that elevates the passenger experience through the use timely information on new terminal offerings and air service of beacon technology. Data beacons have been installed developments. To date, MIA has the unique distinction among throughout the airport to communicate with individual mobile U.S. airports of being verified on both Twitter and Facebook, devices, tailoring each app user’s airport experience – such and has one of the fastest growth rates as well. The airport as dining, shopping and turn-by-turn navigation – to their also produces the quarterly e-magazine MIA Connections specific needs and travel itinerary. MIA is one of the first - a sleek digital publication available at MIAConnex.com airports in the world to deploy beacon technology throughout that showcases the best that MIA and Miami have to offer. its terminal. The mobile app, MIA Airport Official, is available Designed for tablets and mobile devices, it’s perfect for on the iTunes and Google Play stores.
travelers on the go.
Automated Customs Clearance
The airport put all of its various technology assets on display
Technology also plays a growing role for international at the eMerge Americas Conference in May 2015, showcasing travelers who arrive at MIA from abroad. Last year, the airport them to an audience of 10,000 tech leaders from across was selected as a launch partner for the U.S. Customs and the hemisphere. Looking to the future, MIA remains fully Border Protection (CBP) mobile app, Mobile Passport, which committed to leveraging the latest technology tools for the helps move passengers quickly and seamlessly through the benefit of its customers. CBP process with their mobile devices. Additionally, MIA
08
In 2015, MIA launched one of the largest energy-saving programs in the eastern U.S.
09
INDUSTRY LEADER In step with its goal of transforming MIA into a truly global
provide contractors with the latest information on locally and
gateway, MDAD is focused on positioning MIA as an industry
federally funded projects at MIA.
leader among airports worldwide. MDAD is meeting this aim by empowering staff to innovate, challenge conventional wisdom,
In 2015, MDAD’s Associate Director for Minority Affairs shared
and share the resulting advances with their industry peers. The
his experience and expertise in small business engagement at:
management team at MIA has embraced the opportunity and
the Airports Council International CEO Forum; the Airport Minority
is steadily developing forward-thinking best practices that are
Advisory Council’s Annual Business Diversity Conference; and the
being used as models by airport operators around the globe.
American Express Open for Government Contracting Conference.
In 2015, MIA leaders participated in top aviation conferences
Employee Security Screening
across the U.S. and around the world to share their expertise
MIA’s pioneering employee security screening program was in
with fellow airport management professionals. Likewise,
the national media spotlight in 2015, as other major U.S. airports
counterparts from across the globe visited MIA to see the
struggled with highly publicized security breaches involving
airport’s innovative practices in action and meet with the men
airport employees. During an April fact-finding visit to MIA, U.S.
and women who developed them. From massive energy-saving
Senator Bill Nelson of Florida hailed MIA’s program as “the model
initiatives, to pioneering security programs, to proactive small
for what the other 448 airports in this country ought to be doing.”
business engagement, MDAD is a leader in the world of airports. Since 1999, MIA has voluntarily mandated the screening of all The Sustainability Project at MIA
employees working in restricted zones such as the airfield, ramp
MIA has partnered with Florida Power & Light Services to
and baggage processing areas, making it the first U.S. airport to
drastically reduce the airport’s energy and water consumption,
do so. In 2015, MDAD’s Assistant Director for Security and Public
as well as its overall environmental impact. Led by MDAD’s
Safety traveled to major industry conferences in Vancouver and
Assistant Director for Facilities Management, the cost-neutral
Barcelona to share her insights about the employee screening
project will create 300 jobs and help MIA achieve remarkable
program with counterparts from around the world.
savings over its 14-year lifetime: Strategic Business Development 35,200,000 kilowatt hours of energy per year, equal
MIA has added several marquee concession partners and
to eliminating the annual emissions of 5,100 cars
tenants that are generating new revenue and fundamentally
28 million gallons of water per year, enough to fill 43 Olympic swimming pools $40 million in energy cost savings
Big Gains for Small Business Partners In fiscal year 2015, small businesses accounted for $202.7 million, or 17.1 percent, of all MDAD contracts. Furthermore, small business concessions accounted for $158 million, or 35.1 percent, of all gross sales. MDAD continues to gain national attention for its Minority Affairs program, which requires small business participation provisions and Affirmative Action Plan articles in all airport concession and construction contracts. As
elevating the passenger experience at MIA. 2015 was headlined by the addition of the high-end Centurion Lounge by American Express in the North Terminal, a luxurious space that includes a spa and food by Chef Michelle Bernstein. The airport is also delivering exciting new dining choices to its guests, such as the first U.S. airport location of Air Margaritaville, and coming soon, the very first U.S. location of Brazil’s popular Viena restaurant. MDAD’s Assistant Director of Business Retention and Development was a guest speaker at the first-ever CNN Smart Airports Conference in Atlanta, where he discussed business development strategy and efforts to introduce premier brands and retail concepts at MIA.
a condition of the award, these contracts must have voluntary or required small business participation goals. The airport also frequently hosts small business outreach meetings, which
10
MIA has the third-highest sales per passenger dollar value among all airports in North America.
MIA Concessions Hall, South Terminal
Enhanced employee screening at MIA
11
Smart Policing In 2015, the Miami-Dade Police Department’s Airport District significantly upgraded its K-9 program through creative partnerships and Department-driven initiatives. With the help of more than $1.3 million in federal funding from the Transportation Security Administration, MIA’s police force was able to grow its core group of K-9s to a total of 26 dogs. The K-9s are trained to detect contraband items throughout the airport. Separately, Airport District Police invested in the purchase and training of three highly specialized explosives detection dogs and may introduce more this year. Crisis Management As America’s leader in international freight and its secondbusiest passenger gateway, and given its location in the middle of the tropics, MIA has become an industry leader and highly sought-after resource in the area of crisis incident management as well. MDAD’s Chief of Staff was invited by Airports Council International to speak at its Annual General Assembly, hosted in Panama on September 2, regarding how the global hub has successfully responded to events such as hurricanes and tropical storms, major operational disruptions, and the Ebola outbreak in West Africa. In October, MDAD’s Communications Director was also a guest speaker at the International Air Transport Association (IATA) Americas Aviation Communicators Workshop in Miami, to discuss how MIA has coordinated with airport stakeholders to effectively deliver information to the news media and the traveling public during and after a crisis.
MIA Airport District Police
12
MIA: “From Economic 2007 toPowerhouse, 2014, MIA reported Industrythe Leader, third-largest International percentage Brand increase in passengers among the 30 largest U.S. airports.” MIA Facts and phrases needed – Standard & Poor’s Ratings Service
Photo: Joe Pries
FINANCIAL SUMMARY
• MIA’s position as the leading hub for Latin America and the Caribbean; • Sustained passenger growth over the past several years;
The Miami-Dade Aviation Department operates as a selfsupporting enterprise fund of Miami-Dade County, meaning that no County property tax dollars are used to support the airport. Rather, operating expenses are funded entirely by aeronautical revenue (aircraft landing fees, fees from terminal and other rentals), and non-aeronautical revenue from concessions.
• A well-balanced passenger base, featuring comparable levels of international and domestic travelers, as well as a positive ratio of origin and destination travelers to connecting passengers; • On-budget completion of major capital improvement projects; and, • Growing non-aviation revenues, which are driven largely by airport concessions and help to offset
For fiscal year 2014-15, MDAD earned $516.3 million in
airline landing fees
aeronautical revenue and $274.9 million in non-aeronautical
revenue for total earnings of $791.2 million. Ultimately, For the eighth year in a row, the Aviation Department received the MIA’s airline partners serve as the guarantors for the Aviation Distinguished Budget Presentation Award from the Government Department’s operating expenses and debt service, a fact that Finance Officers Association of the United States and Canada for underscores the importance of prudent financial management “meeting the highest principles of governmental budgeting.” and steady non-aeronautical revenue growth.
In order to receive the budget award, MDAD had to satisfy nationally recognized guidelines for effective budget presentation.
Bond Performance
Three of America’s leading bond rating agencies affirmed MIA’s The guidelines are designed to assess how well an entity’s budstrong financial health, assigning “A” and “AA-” ratings and stable get serves as a policy document, a financial plan, an operations outlooks to the Aviation Department’s $538 million Series 2015 guide and a communications device. Budget documents must be A&B aviation revenue refunding bonds series, as well as to the rated proficient in all four categories and the 14 mandatory criteDepartment’s outstanding $5.57 billion aviation revenue bonds. ria within those categories to receive the award. Fitch Ratings and Standard & Poor’s Ratings Services (S&P) each
assigned “A” ratings and stable rating outlooks, while Kroll Bond 2015 Grants Rating Agency (KBRA) assigned a “AA-” rating and stable outlook. During fiscal year 2014-15, MDAD received more than $40.9 million in grant money. The total includes federal grants of $28 mil-
The agencies based their favorable ratings on a number of lion and state grants of $12.9 million, which contribute to capital improvement project costs among others. factors, including:
The chart below illustrates MDAD’s fiscal year-over-year revenues.
Aeronautical Operating Revenue FY 2015 Category $381,872,149 Aviation Fees $91,999,453 Rentals $42,432,056 Commercial Operations Total Aeronautical $516,303,658 Operating Revenue Non-Aeronautical Operating Revenue FY 2015 Category $25,806,005 Rentals $ 244,317,369 Commercial Operations $4,850,421 Other Revenues Total Non-Aeronautical $ 274,973,795 Operating Revenue $791,277,453
FY 2014 $374,928,971 $89,689,064 $38,125,604
Variance $6,943,178 $2,310,389 $4,306,452
% Change 1.85% 2.58% 11.30%
$ 502,743,639
$13,560,019
2.70%
FY 2014 $27,085,949 $243,656,695 $22,399,670
Variance ($1,279,944) $660,675 ($17,549,249)
% Change -4.73% 0.27% -78.35%
$293,142,313$
($18,168,518)
-6.20%
$ 795,885,952
($4,608,499)
-0.58%
14
MIA set a new record of 44 million travelers – three million more passengers than in 2014.
Photo: Joe Pries Photo, top right: Carlos Lugo
2015 PERFORMANCE Passenger Growth
Economic Impact
The aviation industry uses statistics of every conceivable sort MIA remains Florida’s largest single economic generator, to measure its performance. At MIA, the clearest barometer of responsible for a total economic impact of an impressive $33.5 success is passenger totals: daily, weekly, monthly and annual billion. The number of local jobs directly supported at MIA is tallies of how many passengers fly into and out of the airport. Over 79,413, while the number of offsite jobs supported fully – or in the past four years, the airport has excelled on this front, growing part – by activities at the airport is 196,600. by an average of 3.6 percent annually between 2010 and 2014, when the airport reached 40.9 million annual passengers.
The Miami-Dade Aviation Department’s four general aviation airports also contributed significantly to the local economy, with
In 2015, that pattern of steady growth shifted into high gear when an economic impact of $660.8 million and more than 6,700 direct annual passenger totals grew by 8.3 percent – more than twice the and indirect jobs. previous average. The fast pace of growth helped MIA to shatter its all-time passenger record by three million flyers, setting a new Global Network Expansion MIA’s strategic initiative to transform itself from the Gateway of benchmark of 44.3 million. the Americas into a truly global gateway moved steadily forward in An 11-percent increase in domestic passengers headlined MIA’s 2015. The airport added direct service to several key destinations, 2015 growth, while international passenger traffic also climbed including Manchester, Vienna, Istanbul and Berlin. Additionally, by an impressive 5.5 percent. Hub carrier American Airlines was MIA welcomed the return of extended seasonal service to Helsinki responsible for 50 percent of MIA’s growth, while other existing and Munich, further expanding the airport’s European market carriers handled 25 percent and new carriers at MIA added the penetration. These routes and others were supported by the six new international passenger carriers that began Miami service in remaining 25 percent. 2015: Four-Star carrier Turkish Airlines; Four-Star carrier Austrian Airlines; international low-cost carrier VivaColombia; Thomas Cook Cargo Performance
Airlines; Aruba Airlines; and charter airline Aztec Airways.
2015 proved to be a stable year for cargo (freight + mail) operations. MIA handled 2.17 million tons of cargo, which matched Looking to the future, airport leadership is making steady progress the record total set in the previous year. That performance helped in its efforts to establish direct passenger service to the untapped MIA maintain its position as America’s top airport for international markets of Asia and Africa, as well as fortify its network reach freight, despite the fact that the world air cargo market remained throughout Europe. To that end, Scandinavian Airlines (SAS) has flat in 2015.
announced first-ever Miami-Oslo and Miami-Copenhagen service for fall 2016, and German low-cost carrier Eurowings is scheduled to launch service to Cologne in May, which will further expand MIA’s international reach.
16
“Congratulations to MIA on being the first airport in the U.S. to be designated as a pharmaceutical air cargo hub.�
Photo: Joe Pries
- Florida Governor Rick Scott
INTERNATIONAL FREIGHT LEADER & PHARMA HUB
Rankings of Major US Airports 2014 International Freight Rank 1 2
International Freight Leader Miami International Airport continues to be America’s top airport for international freight, moving a wide range of goods to market. High-volume, time-sensitive perishables from Latin America are the preeminent driver of MIA’s international trade business, but
Airport MIAMI INT'L (MIA) Los Angeles Int'l (LAX)
Millions of U.S. Tons 1.92 1.15
3
New York Kennedy (JFK)
1.11
4
Chicago O'Hare Int'l (ORD)
1.07
5
Louisville Int'l/UPS (SDF)
0.47
6 7
Hartsfield Atlanta Int'l (ATL)
0.36 0.35
8 9
Dallas-Ft. Worth Int'l (DFW) Memphis Int'l/FedEx (MEM) Houston Intercontinental (IAH)
10
San Francisco Int'l (SFO)
0.28 0.28 0.26
Rankings of Major World Airports 2014 International Freight
several other sectors are also well represented: high-tech devices and components; precious metals; textiles; and others. Pharma Hub In 2015, MIA took a bold step toward further diversifying its freight portfolio with the launch of its pharma hub. A collaborative effort between MIA, the International Air Transport Association (IATA) and select supply chain partners, the initiative has earned Miami the distinction of being America’s first IATA-designated
Rank 1
Airport Hong Kong Int'l (HKG)
Millions of U.S. Tons 4.82
2
Incheon Int'l (ICN)
2.73
3 4
Dubai Int'l (DXB) Shanghai Pudong Int'l (PVG)
2.61 2.57
5
Chiang Kai Shek Int'l (TPE)
2.28
6 7 8
Tokyo Narita (NRT) Frankfurt (FRA) Charles de Gaulle (CDG)
2.25 2.21 2.05
9
Changi (SIN)
2.03
MIAMI INT'L (MIA)
1.92
10
pharmaceuticals hub. MIA joins Brussels Airport in Belgium as the
U.S. Perishable Imports
only other airport in the world to be certified by IATA in the handling
772,490 U.S. Tons
of high-value, temperature-sensitive pharma goods. In order to earn pharma hub status, MIA connected airport
All Other JFK Airports 12.44% 9.5%
supply chain partners with IATA to complete the organization’s training and validation for specialized pharmaceuticals handling.
LAX 8.54%
Participating partners are required to meet the technical and storage requirements of IATA’s global best practices.
MIA 70%
Pharma: Five-Year Trend at MIA
MIA PHARMA HUB
The total value of pharma products transported through MIA increased by 79% over a 4-year period ($1.825 billion in 2010 to $3.283 billion in 2014) not including in-transit cargo.
Pharma - Five Year Trend Through MIA
$860M $3,500,000,000
$414M
$3,000,000,000 $2,500,000,000
$177M
$2,000,000,000 $1,500,000,000
$1.6B
$1.9B
$255M $2.1B
$680M
$2.0B
$2.4B
$1,000,000,000
IMPORT
$500,000,000
EXPORT
$0 Imports
2010 $177,873,795
2011 $414,953,832
2012 $255,263,971
2013 $680,682,001
2014 $860,445,103
Exports
$1,647,642,341
$1,996,476,270
$2,156,131,695
$2,045,888,718
$2,423,296,252
(1 year) 2010 -> 2011
(1 year) 2011 -> 2012
(1 year) 2012 -> 2013
(1 year) 2013 -> 2014
% growth by year:
18 (4 years) 2010 -> 2014
On average, MIA hosts five small business outreach meetings every month.
SMALL BUSINESS CHAMPION MIA is a multi-billion dollar operation and home to several major four general aviation airports. MDAD is finalizing additional corporations, including Miami-Dade County’s third-largest private contracts to increase participation in the program to a total of employer, hub carrier American Airlines. While it readily supports 65 companies. these big-dollar, large-scale enterprises, the Miami-Dade Aviation Department also goes to great lengths to ensure that local small Small Business Outreach Meetings businesses – including minority-owned ventures – have an Central to MDAD’s campaign to raise awareness about its small opportunity to share in the airport’s ongoing success. MDAD’s and minority business opportunities is the organization’s regularly small business outreach efforts include airport concessions scheduled – and very well-attended – series of small business opportunities, as well as innovative building maintenance outreach meetings. The meetings include tutorials by industry programs designed to provide meaningful work to as many local experts regarding the bidding and certification process, as well as a small businesses as possible.
six-month forecast of future MIA projects. Fueled by overwhelming demand, the Division increased the number of outreach meetings
Small Business Concessions
from 41 in 2014 to 61 in 2015 – the equivalent of five gatherings
Small business concessionaires are a big part of the success story per month. at MIA. In fiscal year 2015, airport concessions realized $450.4 million in gross sales, of which $158 million (35.1 percent) was National Recognition generated by small businesses. The Aviation Department has MDAD’s innovative engagement efforts have earned it national designated the North Terminal Marketplace – a highly trafficked recognition. After an audit by the U.S. Department of Transportation area in the middle of MIA’s busy Concourse D - for these local ranked it third among all U.S. airports in 2014 for contracts to new retail shop and restaurant owners. Miami pizza shop 305 Pizza small businesses, MIA was recognized in 2015 by two national is the newest Marketplace tenant, opening for business in associations. The airport was a nominee for the 2015 Inclusion December 2015. Coming soon to the Marketplace is George Champions Award from Airport Council International-North Stone Crab, which is also run by South Florida entrepreneurs.
America’s Business Diversity Committee, as well as for the Catalyst Award from the Airport Minority Advisory Council, in recognition
Maintenance Contractor Pilot Program
of its Disadvantaged Business Enterprise (DBE) participation for
MDAD’s pioneering pilot program for maintenance contractors architecture and engineering contracts. also exemplifies its small business outreach efforts, having awarded approximately $8.7 million in new contracts to 49 local Looking to the future, MDAD is on a steady course to keep small small business contractors in the two years since its inception. business participation at MIA at a high level, and to keep the The program, which gained permanent status in 2015, has organization at the forefront among its industry peers. opened the door for these local contractors to handle priority maintenance and construction projects at MIA and the County’s
20
Photo: Gianfranco Abrusci
COMMUNITY ENGAGEMENT
From college interns to senior citizen volunteers, the military
During the internship, the students gained valuable real-world
veteran community to the business community, and those skilled
airport experience by working alongside supervisors from six of
in fine arts to those with special needs, Miami International Airport
the Aviation Department’s divisions. Participating FMU students
engaged with a broad spectrum of Miami’s diverse community to
also learned valuable interview skills and customer service
not only be South Florida’s largest economic engine, but also one
training. The program experience was topped off by the interns’
of its most engaged community partners.
participation in the Aviation Department’s Annual Black History Celebration, which in 2015 featured a special visit by three of the
Educational Partnerships
original Tuskegee Airmen.
MDAD is proud to support the personal and professional development of local special needs high school students through
Business Community Outreach
the Project Victory Program. In collaboration with Miami-Dade
The Aviation Department further strengthened its ties with the
County Public Schools, MIA has been serving as a worksite for
Miami business community last year through its new Community
these special students since 2009. Project Victory students
Engagement Series. The monthly meetings, which welcomed
acquire workplace skills that are only gained outside of the
10 business organizations in its first year, provided a forum
classroom. By assisting airport patrons and employees in various
for updating organizations on improvements at the County’s
work areas at MIA, they are developing life skills that will help
leading economic engine and discussing potential partnerships
them secure credible jobs in the future. A total of 18 students
on current and future airport projects. The Greater Miami
participated in the program in 2015.
Chamber of Commerce, Greater Miami and the Beaches Hotel Association, Miami-Dade Chamber of Commerce, Minority
At the collegiate level, MDAD’s C. Alfred Anderson Scholarship
Chamber of Commerce, 100 Great Ideas and Women’s Chamber
and Internship Program provided internship opportunities in
of Commerce of Miami-Dade County were some of the groups
spring 2015 to eight students from Florida Memorial University’s
that met with the Airport Director and MDAD staff to share ideas
Department of Aviation and Safety. The program was established
and provide feedback.
in 1993 and is named after a pioneering African-American aviator who played a crucial role during World War II in training the nation’s first black military pilots, the Tuskegee Airmen.
21
Honoring Our Veterans
Korean War memorials built in their honor – many for the first
MDAD hosted a string of events in 2015 to assist and honor
time ever. On the return flight, nearly 3,000 personalized thank-
military veterans in South Florida. MIA was one of the first U.S.
you letters collected by the Aviation Department from partner
airports to partner with Edge4Vets, a national jobs preparation
airlines, federal agencies and other airport tenants, local school
program for military veterans, in providing employment
children and civic organizations, were distributed to the veterans
preparation workshops on-site. Through the partnership, more
during a traditional “mail call” for deployed soldiers.
than 60 Miami veterans received career training from corporate and government partners before being connected with human
The Honor Flight event culminated with a homecoming at MIA,
resources representatives from more than a dozen employers.
where more than 2,000 South Floridians gathered to take part in
The Edge4Vets program at MIA helps veterans identify the specific
a massive receiving line that included residents of all ages, local
values and skills they developed in the military and apply them
and federal elected officials, numerous honor guards, airport
to civilian job opportunities with airlines, concessions, retail,
employees and passengers.
security and ground transportation companies. MIA was also one of 30 U.S. airports to host the “Leave No Veteran Behind” Employment Fair and Expo in 2015. The Aviation Department partnered with The Veterans Enterprise Training and Services (VETS) Group, a national non-profit organization, on the day-long event that offered job and business opportunities with more than 70 private companies, colleges and government agencies to more than 200 veterans, active duty military, their family members and veteran-owned businesses. For National Military Appreciation Month in May, MIA staged its first-ever Honor Flight event to pay tribute to 65 World War II and Korean War veterans. In conjunction with nonprofit Honor Flight South Florida and Eastern Air Lines, the 65 living legends departed MIA to Washington D.C. to visit the World War II and
MIAair Program for special needs travelers FMU Internship Program
Travelers With Special Needs To better prepare those affected by autism, hearing loss and other special needs for their first air travel experience, MDAD partnered with the University of Miami’s Center for Autism and Related Disabilities (CARD) and the Ear Institute at the University of Miami Health System to launch the MIAair Program in fall 2015. Through the MIAair (Airport Instruction and Readiness) Program, special needs travelers and their families learn how to best navigate the travel experience. The special tour is followed by a dress rehearsal of the travel experience at MIA, which includes the TSA checkpoint screening and aircraft boarding processes.
One of MIA’s Community Engagement meetings
22
Jen Stark’s Meltdown mural in MIA’s Photo: Joe Pries
North Terminal, 3rd level walkway
Latin America: Celebrating the Joy of Life, on display in MIA’s Central Terminal
MIA Volunteer Ambassadors
Project Victory at MIA
Pantomime Miami performance
Fine Arts & Cultural Affairs Program
In addition to the visual arts, MIA treated passengers to surprise
MDAD’s Fine Arts and Cultural Affairs Program continues to enrich
film presentations and live performances last year. Pop-Up
the MIA travel experience with entertaining, thought-provoking
Cinema offered travelers a series of 10 classic silent comedy
exhibitions by popular homegrown artists and internationally
films and cartoons shown at passenger boarding areas in
renowned talents. The program has gained national prominence
vintage 16 mm reel format. The films were provided by Obsolete
for its excellence and creativity in airport art, and 2015 was no
Media Miami, an experimental art project and 2015 Knight Arts
exception. Leading publication Travel + Leisure recognized MIA
Challenge finalist that has established a moving image archive
for its in-terminal artwork by placing the global gateway on its list
for artists, designers, filmmakers, researchers and writers. Also
of “Nine American Airports for Art Lovers.” Viewers of the 2015
new to the program in 2015 was Pantomime Miami, a series of
MTV Video Music Awards may have noticed that the psychedelic
non-verbal performances that brought the magic of live theater to
backdrop of the awards’ stage was designed by none other than
MIA through international performer Nina Martin’s renditions of
Miami artist Jen Stark, whose eye-catching Meltdown wall mural
pantomime, clown-playing, ballet and tap.
is part of the connector between North Terminal and the MIA Mover station
Volunteer Ambassador Program MIA’s Volunteer Ambassador Program plays an important role in
Throughout 2015, the program presented 22 rotating exhibitions
welcoming visitors to the airport and to South Florida. The 70-plus
at the airport’s two art galleries, as well as at other unique, high-
volunteer ambassadors, who range in age from 21 to 80, assist
traffic areas throughout the terminal. Works on display last year
customers at dedicated information counters and provide trolley
included: Outsider Art: Selections from the NAEMI Art Collection,
rides to passengers who need help traveling throughout the airport.
featuring works by artists from National Art Exhibitions of the
MIA’s volunteers are as diverse as its travelers and its community,
Mentally Ill (NAEMI); Florida artist Jason Hackenwerth’s colorful
collectively representing more than 30 countries and speaking 20
balloon exhibition Lagoon; Forging Aluminum, which featured
languages.
Miami artist R.F. Buckley’s unique aluminum sculptures; In The Eyes Of A Child, by critically acclaimed Cuban-American artist DEMI; and Origins and Destinations, a collection of 43 portraits derived from more than 200 passengers who were photographed and interviewed at MIA over four years by celebrated photographer Laena Wilder.
24
Air Margaritaville Grand Opening
Centurion Lounge by American Express
AIRPORT IMPROVEMENTS
Florida’s “Fresh from Florida” program as providers of locally sourced food. Rounding out the Marketplace’s current offerings are a Miami Marlins retail store and Miami pizza shop 305 Pizza. On tap to open at MIA in 2016 are George Stone Crab (by local favorite My Ceviche), Estefan Kitchen Express and Miami-based Perry Ellis.
MIA’s terminal modernization continued in 2015 with the completion and launch of several renovation projects that will MIA also began giving its passengers a taste of the Florida Keys complement the airport’s new North and South terminals, add in September 2015 with the opening of the first Air Margaritaville new customer service amenities, and make it easier than ever at a U.S. airport. Inspired by Jimmy Buffett’s famous song and the before to travel through the global gateway.
laid-back lifestyle it represents, Air Margaritaville now provides an iconic South Florida restaurant brand directly in the center
New Concessions
of MIA – and adjacent to the MIA Hotel lobby – for passengers
MIA’s lineup of more than 200 shops and restaurants got even from throughout the airport to enjoy. The top floor of MIA’s on-site more diverse in 2015 with the addition of popular South Florida hotel will soon welcome another first to the airport – the Brazilian flavors as well as iconic brands from around the world.
buffet-style restaurant Viena, a crowd favorite throughout Latin America’s most-populated country.
MIA’s North Terminal Marketplace continued to expand its collection of locally themed eateries and retail locations The Centurion Lounge by American Express between gates D-24 and D-26, with the goal of giving travelers In June, MIA became the first airport in the southeast U.S. and a sampling of South Florida’s diverse cultural landscape. Among one of only six in the country to offer The Centurion Lounge by the Marketplace’s new additions in 2015 are popular local small American Express. The premium traveler retreat is exclusive to business enterprises such as: Cuban Crafters, a cigar aficionados American Express card holders and a complimentary benefit for boutique vendor; Half Moon Empanadas, makers of the fast-food Platinum Card members. The new 8,000-square-foot Centurion item of choice in most Latin American and Caribbean countries; Lounge near Gate D-12 in MIA’s North Terminal features: Worldand Mediterranean Kitchen, a casual, healthy eating option class food from local James Beard award-winning Chef Michelle owned and operated by Miami Beach hotspot Icebox Café.
Bernstein; beverages from renowned Mixologist Jim Meehan; spa treatments from exhale® spa, including massages and
In addition to being small business success stories at MIA, manicures; dedicated work spaces with high-speed wifi and plenty Mediterranean Kitchen and Icebox Café are also the airport’s of power outlets; cozy semi-private nooks; and a soundproof kids first “farm-to-terminal” restaurants, certified by the State of play area.
25
Dynamic signage at MIA’s Central Boulevard
Renovated MIA Hotel Lobby
Miami Intermodal Center Expansion
Concourse E Renovations
MIA now connects passengers to cities throughout Florida and
Concourse E, which sits in the center of MIA and serves overflow
along the East Coast by ground as well as by air, thanks to the
flights by hub carrier American Airlines and others, received a
ongoing expansion of the Miami Intermodal Center (MIC). The
significant makeover in 2015. More than $4 million in upgrades
intermodal facility, which already provided fliers easy access to
to the concourse’s flooring and lighting were made to improve
car rental, Metrorail and Metrobus service within minutes of the
the appearance of this key area at MIA. Additionally, a new
MIA terminal, added new stations in 2015 for Tri-Rail, Greyhound
automated people mover system is being installed between
and Megabus. The new MIA Tri-Rail Station gives travelers con-
Concourse E’s main building and its nine-gate satellite facility.
venient, inexpensive regional rail service from the airport to 17
One track of the dual track system is scheduled for completion
stops in Miami-Dade, Broward and Palm Beach counties, while
in summer 2016 and the second track is slated for 2017. The
Greyhound and Megabus now serve cities from Key West to the
Concourse E-Satellite’s nine gate areas and its second and third
northeast U.S. Amtrak service, scheduled to begin at the MIC in
floor lobbies will also be part of the renovation.
summer 2016, will soon create an intermodal facility with more ground transportation options than what is found at most U.S.
October 25 marked a major milestone in the history of MIA, when
airports.
the airport began receiving flights by three Airbus A380s – the largest passenger aircraft in the world – for the first time ever.
Central Boulevard – A Grand Entrance
To accomplish this feat, the Aviation Department renovated two
Launched at the beginning of 2015, MIA’s new dynamic Central
passenger gates in Concourse E to receive daily A380 flights by
Boulevard signage is one of the airport’s most visible facility im-
British Airways, the third airline at MIA to use the superjumbo
provements and an effective tool for making positive, lasting im-
jet. An upper-level loading bridge was added to allow quick
pressions on airport visitors. The LED sign, which stretches 75
boarding and deplaning of passengers flying on the 500-seat,
feet across four lanes of traffic at the MIA’s main entrance, has
double-decker aircraft. Additional gate modifications were made
become an iconic marquee for the 31 million drivers it welcomes
to increase auxillary power and pre-conditioned air to keep the
annually. Manufactured by the same company that created the
massive plane running while on the ground.
well-known digital displays in New York’s Times Square and LA’s Sunset Strip, the welcome sign has gained notoriety far beyond
The dazzling, newly renovated lobby of MIA’s on-site hotel,
its roadway visitors because of its creative messages for special
located pre-security at Concourse E, was recognized with a
airport guests and local events. From new airline announcements
SOFHIE (South Florida Hospitality Industry Excellence) Award in
to congratulatory messages to local sports teams to shout-outs
retail design by the Network of Executive Women In Hospitality
for sick children on Make-A-Wish Foundation flights, MIA’s Cen-
and with Floor Focus Magazine’s Vision Design Award.
tral Boulevard has endeared the airport to both its passengers and its community partners.
26
AIRLINE PARTNERS MIA is served by 61 passenger carriers and 40 all-cargo carriers PASSENGER (61) Aeroflot Aerolíneas Argentinas Aeromexico Air Berlin Air Canada Air Europa Air France Alitalia American Airlines American Eagle (Envoy Air) American Eagle (Republic Airways) Aruba Airlines Austrian Airlines Avianca Avior Aztec Airways (charter) Bahamasair Boliviana de Aviación British Airways Caribbean Airlines Cayman Airways Copa Delta Air Lines Eastern Air Lines (charter) ExecAir Finnair (Seasonal) Frontier Airlines GOL Iberia Inselair Aruba Inselair International Interjet Jetairfly LAN LAN Argentina
LAN Colombia LAN Ecuador LAN Peru Lufthansa Miami Air International (charter) Qatar Airways Santa Barbara Airlines SkyWest Sun Country (Seasonal) Surinam Airways Swift Air (charter) Swiss International Air Lines Taca Taca Peru TAM TAP Air Portugal Thomas Cook (Seasonal) Tuifly Turkish Airlines United Airlines Virgin Atlantic VivaColombia Westjet (Seasonal) World Atlantic (charter) XL Airways (Seasonal) Xtra Airways (charter) CARGO (40) ABSA ABX Air Air Transport Int’l (charter) Ameriflight Amerijet Ameristar (charter)
Asiana Airlines Atlas Air Cargolux Airlines International Cathay Pacific Airways Centurion Air Cargo China Airlines DHL Aeroexpreso DHL Express Dynamic Airways Estafeta FEDEX Express Florida Air Cargo (charter) Florida West Int’l Airways (charter) IBC Airways IFL Group (charter) Kalitta Air (charter) KLM/Martinair Cargo Korean Air LAN Cargo LANCO Martinaire Aviation (charter) MasAir Miami Air Lease (charter) Mountain Air Cargo Ocean Air Prams Air (charter) Skylease (Tradewinds Airlines) Sky Way Enterprises (charter) Sunrise Airlines, Inc. (charter) Tampa Cargo Transcarga Int’l Airways Transportes Aereos Bolivianos United Parcel Service (UPS) Western Global Services
28
Miami-Opa Locka Executive Airport Photo: Carlos Lugo
The County’s four general aviation airports handled more than 2,000 flight operations per day in 2015.
Miami Executive Airport
29
Photo: Starlink Aviation
Miami Homestead General Aviation Airport Miami
GENERAL AVIATION AIRPORTS
Homestead
General
Aviation
Airport
(X51),
the
southernmost GA airport in Miami-Dade County, sits adjacent to the subtropical wilderness of Everglades National Park and 25 minutes from Biscayne National Park’s aquamarine waters and fish-bejeweled coral reefs. A number of upgrades took place at X51 in 2015, including: lengthening its longest runway to 4,000 feet; re-painting hangars, sheds, pavements and tenant buildings
Miami-Opa locka Executive Airport
throughout the property; installing new LED lighting fixtures on all runways, taxiways and the airport windsock; and installing a
Its proximity to MIA, downtown Miami, Brickell, Miami Beach new emergency generator for the maintenance building and fuel and Sun Life Stadium makes Miami-Opa locka Executive Airport dispensers. (OPF) the desired general aviation (GA) airport for private jet flights in northern Miami-Dade County. OPF is also the largest of Aircraft maintenance, fueling, aerial tours, aircraft tie-down Miami-Dade County’s four GA airports. and storage, car rentals and T-Hangars are among the services offered at the airport, which had more than 82,000 operations OPF, which grew two percent year over year to 147,638 aircraft through August 2015. With its two paved and lighted runways operations in 2015, provides a variety of GA services for both pri- and ultralight turf runway, the airport serves all aspects of the vate and public sector users. The airport offers three full-service general aviation community – from corporate charter and flight fixed-base operator (FBO) facilities for private jet service, a U.S. training to sports and recreational aviation needs. X51, which Customs and Border Protection office, the busiest Coast Guard provides a convenient link to all of the Florida Keys, is also close Air/Sea Rescue station in the United States, and Miami-Dade Po-
to Homestead-Miami Speedway’s NASCAR, Indy Race League
lice and Fire Rescue helicopter operations.
and GTO auto racing events.
Private investment dollars continue to fund improvements at OPF. In March 2015, a $30 million FBO terminal facility and aircraft hangar were completed by AA Acquisitions. Additionally, construction is now underway on a $17 million FBO facility by Turnberry Airport Holdings, as well as on aircraft storage facilities, service hangars and associated ramp areas. Miami Executive Airport Miami Executive Airport (TMB), known as Kendall-Tamiami
Miami Homestead General Aviation Airport
Photo: Alex Feldstein
Executive Airport until 2014, provides fast and easy access to Dade-Collier Training and Transition Airport the Florida Turnpike, Ocean Reef and the Florida Keys. Located The Dade-Collier Training and Transition Airport (TNT), which had in southern Miami-Dade County, TMB offers full-service FBO
9,111 operations in 2015, is located 40 miles west of Miami on facilities to the increasing corporate and business interests the Miami-Dade/Collier County border. TNT serves as a precisionof the region. It is also home to numerous local and federal instrument landing and training facility for commercial pilots, government tenants, aviation maintenance facilities and flight private training and a small number of military touch-and-goes. training schools.
The 24,960-acre airport has approximately 900 acres of Private developers continue to invest in TMB’s enhancements. developed and operational land. The remaining area is managed An $800,000 T-hangar facility was completed in March 2015. and operated by the Florida Game and Freshwater Fish A $1.4 million aircraft storage hangar on 2.5 acres is under Commission. construction, and existing facilities on 9.8 acres are also being rehabilitated. In 2015, TMB had 266,387 operations, which represents a two-
With a 10,500-foot runway and 75-foot wide taxiways, TNT is equipped to support small single-engine and jumbo jets, alike.
Landing is on a prior-permission-required basis for all aircraft, percent increase compared to 2014 - and the fifth consecutive with user fees for commercial aircraft and private aircraft greater year of growth. than 12,500 pounds.
30
MIA: Economic Powerhouse, Industry Leader, International Brand
Photo: Joe Pries
AWARDS & ACCOLADES Greater Miami Aviation Association
International Interior Design Association,
2015 Juan Trippe Award
South Florida Chapter Top Retail Design Award, North Terminal Marketplace
Minority Chamber of Commerce
Travel + Leisure magazine
2015 Leader of the Year
“Nine American Airports for Art Lovers” list
Florida Customs Brokers & Forwarders Association
ACI-North America 2015
2015 Firm of the Year
Marketing and Communications Awards
Official Airline Guide (OAG)
First Place, Newsletter
Top 10 large airports in the world for on-time performance
First Place, Partnering with Carriers
Government Finance Officers Association,
Honorable Mention, Customer Service Programs
U.S. and Canada
Honorable Mention, Customer Service Technology Innovation
Distinguished Budget Presentation Award
Honorable Mention, Video and Film Productions
Certificate of Achievement for Excellence in Financial Reporting
Ragan and PR Daily 2015 ACE Awards First Place, Integrated Marketing Team First Place, Public Relations Team
MIA BY THE NUMBERS
MIA’s 2015 passenger total measured in millions
Number of direct and indirect jobs supported by MIA Percentage of Miami visitors who arrive by air
44.3
MIA’s ranking among U.S. airports for international freight and total air carriers
96
MIA’s ranking among U.S. airports for international passengers
37.9
1
70
2
Percentage of international passengers to FL who travel through MIA
MIA’s economic impact measured in billions of dollars
Airlines serving MIA
282,724
33.7
101
Number of direct jobs at MIA measured in thousands
32
“MIA’s very capable management team has effectively integrated County policies and procedures that support well-maintained operations.” – Kroll Bond Rating Agency
Photo: Joe Pries
LEADERSHIP TEAM EMILIO T. GONZÁLEZ, Director Emilio T. González, Ph.D., is the
for Western Hemisphere Affairs at the National Security Council
Director and Chief Executive Of-
at the White House and was later appointed – and subsequently
ficer of the Miami-Dade Aviation
confirmed by the U.S. Senate – as Director of U.S. Citizenship
Department. He oversees opera-
and Immigration Services, an Under Secretary position within the
tions at Miami International Air-
Department of Homeland Security in Washington, D.C. González
port (MIA) and four general avi-
has also held several executive-level positions in the private sec-
ation (GA) airports in the Miami
tor, including Senior Managing Director for Global and Govern-
area, which together generate $33.7 billion in business revenue
ment Affairs at a major Miami law firm, CEO of his own interna-
and support more than 280,000 direct and indirect jobs. MIA
tional and governmental affairs consulting firm, and President &
leads the way, handling more than 44 million passengers and
CEO of Indra USA, the U.S. subsidiary of Spain’s Indra Sistemas,
more than two million tons of cargo annually, placing it among
S.A., a leading multinational IT company.
America’s busiest international passenger and cargo airports. A member of the Council on Foreign Relations, Dr. González Under González’s leadership, MIA is aggressively expanding its
earned a B.A. in International Studies from the University of
extensive route network into untapped world markets, while le-
South Florida; an M.A. in Latin American Studies from Tulane
veraging technology to improve the customer experience at the
University; an M.A. in Strategic Studies and National Security Af-
airport. Dr. González has overseen the completion of one of the
fairs from the U.S. Naval War College; and a Ph.D. in International
largest airport expansion programs in the U.S., a $6.5-billion cap-
Relations from the University of Miami. He has also served as a
ital improvement program that has added new terminals, road-
member of various boards in the banking, technology and social
ways and other infrastructure to MIA and the County’s GA air-
services industries. A recognized civic leader, Dr. González has
ports. He is now leading the planning process for another major
been awarded the Boy Scouts of America 2014 Hispanic Heri-
infrastructure expansion at MIA. In addition, Dr. González person-
tage Award, Latin Builders Association 2014 Public Administra-
ally directs the Department’s government affairs functions at the
tor of the Year Award, Friends of the American Latino Museum
local, state, federal and international levels.
American Latino Influencer Award, and the 2015 Greater Miami Aviation Association Juan Trippe Award.
Dr. González has spent most of his career involved in leadership development, strategic planning, foreign affairs and international policy. He completed a distinguished 26-year career in the U.S. Army and retired with the rank of Colonel. He served as Director
34
KEN PYATT, Deputy Director Ken Pyatt is Deputy Director of
Mr. Pyatt’s common sense and customer-centric management
the Miami-Dade Aviation Depart-
style has earned him an industry-wide reputation for manage-
ment, overseeing a workforce of
ment excellence. Prior to joining MDAD, Mr. Pyatt spent more
more than 1,000 employees and
than 35 years in airline operations encompassing ramp and ter-
all aspects of Miami Internation-
minal operations at several large airports including New York’s
al Airport’s Landside, Airside and
John F. Kennedy International Airport, LaGuardia Airport, Chicago
Terminal operations, as well as
O’Hare International Airport and MIA.
the Department’s Public Safety and Security, Facilities Management, Facilities Development and Administration divisions. Addi-
Mr. Pyatt holds a Bachelor of Arts degree from Queens College
tionally, he supervises the Department’s Business Retention and
in New York.
Development Division, which is responsible for all commercial operations, marketing and real estate management for MIA and the County’s four general aviation airports.
JOSEPH F. NAPOLI, Chief of Staff and Senior Policy Advisor Joseph F. Napoli is Chief of Staff
Before joining MDAD, he directed the Miami office of Booz Allen
and Senior Policy Advisor of the
Hamilton, a leading national strategy and technology consulting
Miami-Dade
Depart-
firm. Previously, he completed a distinguished career in the U.S.
ment. He assists the Aviation Di-
Army, achieving the rank of Colonel during his nearly 30 years
rector with all administrative, fi-
of service. During his time in the military, Mr. Napoli held nu-
nancial and operational activities
merous top-level management positions with a focus on Latin
at Miami International Airport
America, including: Operations Manager of the U.S. Embassy/
and the County’s four general aviation airports. Mr. Napoli also
Military Group in Caracas, Venezuela; Military Group Command-
manages long-term special projects for the Director and helps
er/Senior Defense Official at the U.S. Embassy in Buenos Aires,
shape departmental policies. His responsibilities include direct
Argentina; Chief of Staff/Deputy Director Strategic Effects of the
oversight of MDAD’s Communications, Fine Arts and Cultural Af-
Multinational Force in Iraq; and Senior Executive Advisor at the
fairs, Governmental Affairs, Professional Compliance, Protocol
U.S. Southern Command in Miami.
Aviation
and International Affairs, and Public and Customer Relations divisions. Mr. Napoli brings an impressive depth of senior leader-
Mr. Napoli earned his undergraduate degree in Engineering at
ship experience and organizational management knowledge to
the U.S. Military Academy at West Point and holds master de-
the post.
grees in National Security Studies from the U.S. Army War College and in International Relations from Columbia University.
35
ANNE SYRCLE LEE, Chief Financial Officer Anne Syrcle Lee is Chief Finan-
Aviation Department, and developing the Department’s annual
cial Officer of the Miami-Dade
operating and capital budgets. Ms. Lee provides strategic assis-
Aviation Department. Ms. Lee
tance to MDAD’s executive management team in establishing
manages and oversees six Fi-
long-range goals, strategies, plans and policies. She also serves
nance and Strategy divisions: Ac-
as the Department’s liaison to Miami-Dade County’s Finance De-
counting; Capital Finance; Finan-
partment and Office of Management and Budget.
cial Planning and Performance Analysis; Cash Management; Grants Management; and Strategic
Ms. Lee received an Artis Baccalorum magna cum laude from
Planning. These divisions perform regular monitoring of finan-
the University of Miami with general honors. After completing
cial performance and review of financial, economic and airline
post-graduate work in accounting at Florida International Univer-
industry data in order to recommend airline rates and charges
sity, she became a certified public accountant.
as well as rent and fee structures. As CFO, she is responsible for planning and directing the financial and budgetary management for MDAD. Financial management includes directing and supervising financial operations, monitoring the financial results of the
HIRAM L. BARROSO, Senior Executive Assistant and Deputy Chief of Staff Hiram L. Barroso is Senior Exec-
Prior to joining MDAD, Mr. Barroso served as Chief of Staff to
utive Assistant to the Aviation Di-
County Commissioner Rebeca Sosa, Director of Immigration Con-
rector as well as Deputy Chief of
stituent Services for U.S. Senator Marco Rubio, and Deputy Di-
Staff, overseeing the day-to-day
rector of Constituent Services for U.S. Senators Mel Martinez and
operations of the Office of the
George LeMieux. Mr. Barroso has experience in the healthcare
Director. Mr. Barroso provides
field, having held management and operational positions with
advice to the Director on man-
HCA Healthcare and Tenet Healthcare. In addition to his duties
agement issues, assists him in developing internal policies, and
at MDAD, he administers and teaches adult learning classes at
coordinates special projects. He acts as liaison between the Di-
Miami Senior High School.
rector’s Office and Miami-Dade Aviation Department staff, the Miami-Dade County Mayor’s Office, the Board of County Commis-
Mr. Barroso holds an undergraduate degree in Political Science
sioners and other relevant agencies.
from Florida International University and earned a Master of Business Administration from Barry University.
36
CARLOS E. JOSE, Assistant Director for Facilities Management Carlos E. José is Assistant Direc-
estimates, life safety/OSHA compliance, divisional budget/cost
tor for Facilities Management
controls, facility management, and mechanical, electrical and
for the Miami-Dade Aviation De-
plumbing systems, including computer design applications. He
partment. This is the largest and
also works closely with cities and municipalities adjacent to air-
most diverse division within the
port properties.
Aviation Department, comprised of more than 423 employees
Mr. José earned a Bachelor of Science degree in Management
grouped into Facilities Maintenance, Planning, Engineering and
Information Systems from Barry University, and a Master of Busi-
Construction (FMPEC), Terminal Maintenance and General Avia-
ness degree from University of Miami. He regularly conducts
tion Airports Maintenance.
seminars in predictive/preventive maintenance, risk assessment/mitigation and emergency planning and response for ACI-
Mr. José’s division provides utilities, public works and cargo area
LAC - the Latin America and Caribbean region of Airports Council
support to MIA and the County’s four general aviation airports.
International and the only worldwide professional association of
He responds to emergencies and critical issues that require engi-
airport operators - as well as for the American Association of Air-
neering expertise, and is responsible for all in-house architecture
port Executives (AAAE).
and interior design projects. His responsibilities include hurricane planning and preparation, construction, project management,
LAUREN STOVER, Assistant Director for Public Safety and Security Lauren Stover is Assistant Direc-
the Associate Director for Public Affairs for nearly a decade. DHS
tor for Public Safety and Security
tasked Ms. Stover with building the first comprehensive public
for the Miami-Dade Aviation De-
affairs operation within the TSA for the southeastern U.S. and in
partment. Ms. Stover is the first
2004, named her Eastern Field Director for TSA’s Office of Strate-
woman in the Department’s his-
gic Communications, overseeing security-related public outreach
tory to direct the day-to-day Secu-
programs for more than 200 airports in 20 states. In 2003, she
rity, Police and Fire Rescue oper-
received TSA’s Gold Medal Award for her performance, and in
ations for MIA and the County’s four general aviation airports.
2004 she received a Unified Best Practices Award from U.S. Cus-
She was recognized by U.S. Attorney Wilfredo F. Ferrer of the
toms and Border Protection. Stover was credited for making MIA
Southern District of Florida with the Outstanding Law Enforce-
the first U.S. airport to launch behavior detection training for the
ment Officer of the Year Award, a distinction never before given
nearly 40,000 employees and has been recognized as one of the
to MIA’s Security Director.
top women leaders in South Florida.
Ms. Stover, a 32-year veteran of Miami-Dade County government,
Ms. Stover holds a Bachelor of Science degree in Journalism and
was recruited in 2003 by the Department of Homeland Security’s
Communications from the University of Florida.
Transportation Security Administration from MIA, where she was
37
GREGORY C. OWENS, Assistant Director for Business Retention and Development Gregory C. Owens is Assistant Di-
was then called First Union National Bank. During his career, Mr.
rector for Business Retention and
Owens has received numerous awards and honors. Most nota-
Development for the Miami-Dade
bly, he was appointed by the Clinton Administration as a mem-
Aviation Department, oversee-
ber of the White House Conference on Small Business; received
ing the Commercial Operations,
the Minority Business Development Agency’s Regional Award for
Hospitality, Marketing and Real
“Empowering Businesses;” and testified before the U.S. House of
Estate Management divisions for
Representatives Subcommittee on Economic Growth and Credit
Miami International Airport and the County’s four general avia-
and before the Florida House of Representatives on the forma-
tion airports. Mr. Owens previously served as Division Director
tion of a Committee on Banking and Urban Affairs.
for Real Estate Management, and coordinator of the $1.3 billion Miami Intermodal Center Development and the North Terminal
Mr. Owens is a graduate of Alabama A&M University and Harvard
Development Program.
University’s Kennedy School of Government, Executive Education.
Before joining MDAD, Mr. Owens was Director of Miami-Dade County’s Department of Business and Economic Development. Mr. Owens brought 13 years of commercial banking experience to his public service, last serving as Regional Vice President for Community Reinvestment Lending, South Florida Region, of what
DAN AGOSTINO, Assistant Director for Operations Dan Agostino is Assistant Di-
security checkpoints, and two federal inspection facilities, which
rector for Operations for the Mi-
welcome the second-largest number of arriving international
ami-Dade Aviation Department.
passengers in the U.S.
Mr. Agostino is responsible for overseeing the Terminal, Land-
With more than 26 years of airline industry experience, Mr. Agos-
side and Airside operations di-
tino has held private-sector leadership positions at both MIA and
visions at Miami International
New York’s John F. Kennedy International Airport in the areas
Airport and the County’s four general aviation airports – a total
of airport operations, cargo sales and cargo operations. Prior
workforce of more than 350 MDAD employees. His area of re-
to joining MDAD, Mr. Agostino served as MIA Director of Tower/
sponsibility includes more than 3,000 acres of land, a four-run-
Ramp Operations for American Airlines.
way airfield and seven million square feet of terminal. Raised in Lynbrook, New York, Mr. Agostino holds a Bachelor of Mr. Agostino also works closely with U.S. Customs and Border
Science degree from Hofstra University in Uniondale, New York.
Protection and the Transportation Security Administration to manage the airport’s international passenger arrival process, 10
38
BARBARA S. JIMENEZ, Assistant Director for Administration Barbara S. Jimenez is Assistant
Ms. Jimenez has been an MDAD employee since 2000, when she
Director for Administration for
joined the organization as an Administrative Officer. Since then,
the Miami-Dade Aviation De-
she has taken on positions of growing responsibility, applying her
partment. She is responsible for
knowledge of finance, personnel management and budgeting to
managing the Department’s Ad-
roles including Senior Assistant to the Aviation Director and Cap-
ministration, Human Resources,
ital Finance Division Director. Prior to joining MDAD, Ms. Jimenez
Contracts Administration, Infor-
served the Miami-Dade Water and Sewer Department both as
mation Systems and Telecommunications, Minority Affairs, and
an Administrative Officer and as the agency’s Public Information
Commodities Management divisions. Each of these divisions
Officer.
performs an assortment of activities that are vital to the daily operations of Miami International Airport and the County’s four
Ms. Jimenez holds a Bachelor of Business Administration in Fi-
general aviation airports, including: administration of the depart-
nance and International Business from Florida International Uni-
ment’s personnel and support services functions; provision of
versity and subsequently earned a Master of Business Adminis-
technology and telecommunications resources to a diverse user
tration from the institution. Additionally, she earned a Certificate
base; and coordination of the department’s procurement activities.
in Public Management from FIU and completed the university’s Academy for Strategic Management.
PEDRO F. HERNÁNDEZ, P.E. Assistant Director for Facilities Development Pedro F. Hernández, P.E., is Assis-
In addition to those responsibilities, Mr. Hernández has success-
tant Director for Facilities Devel-
fully overseen a $500 million capital improvement program fo-
opment for the Miami-Dade Avi-
cused on mitigating MIA’s environmental impact. The program
ation Department. He oversees
included planning, design and completion of storm water drain-
a team of 35 engineers, project
age systems, sewerage, environmental restoration, asbestos
managers and other profession-
abatement and water distribution systems. Under Mr. Hernán-
als across six engineering, construction and technical support
dez’s leadership, MIA obtained ISO 14001 Certification for En-
sections. Primary responsibilities include the planning, engineer-
vironmental Management Systems that cover critical aspects of
ing and construction of new facilities including maintenance of
airport operations.
the runways, taxiways, apron pavements at MIA and the County’s four general aviation airports. Additionally, Mr. Hernández directs
Mr. Hernández earned a Bachelor of Science degree in Engineer-
the engineering and operation of MIA’s aircraft fuel supply sys-
ing at the University of Miami and is a registered professional
tem, which delivers 2.6 million gallons of jet fuel each day to
engineer in the State of Florida. Additionally, he has completed
aircraft operating at the airport.
post-graduate studies focused on groundwater modeling, pollution and hydrology at Florida International University and Princeton University.
39
MILTON L. COLLINS, Associate Director for Minority Affairs Milton L. Collins is Associate Di-
in the areas of construction, design, goods and services. He is
rector for Minority Affairs Divi-
also charged with monitoring compliance of minority programs
sion for the Miami-Dade Aviation
between prime and sub-prime contractors.
Department. He is responsible for assuring that women-owned,
Mr. Collins holds a Bachelor of Science degree in Political Sci-
minority-owned and local small
ence and Public Management from Florida A&M University in
businesses are provided every
Tallahassee, Florida, and a Master of Science degree in Manage-
opportunity to participate in contracting opportunities at Mi-
ment from St. Thomas University in Miami.
ami International Airport and the County’s four general aviation airports. Mr. Collins is also responsible for increasing public awareness of minority participation opportunities at MIA that are available through Disadvantaged Business Enterprise, Local Developing Business and Small Business Enterprise programs
TONY QUINTERO, Associate Director for Governmental Affairs Tony Quintero is Associate Di-
state agencies, airport associations, consultants and the busi-
rector for Governmental Affairs
ness community to protect and promote MDAD’s interests.
for the Miami-Dade Aviation Department. A 33-year veteran of
Mr. Quintero graduated magna cum laude with a Bachelor’s de-
MDAD, he is responsible for di-
gree in Public Administration from Barry University. Mr. Quintero
recting the Department’s legisla-
is active in various professional associations, including Airports
tive and regulatory affairs at the local, state and federal levels.
Council International and the Florida Airports Council.
At the local level, he serves as the liaison with the Miami-Dade County Mayor’s Office and the Board of County Commissioners, and is responsible for obtaining Board approval of Aviation Department contracts, leases and other legislative or fiscal proposals. Mr. Quintero also develops and promotes the Aviation Department’s federal and state legislative and regulatory goals and objectives, working closely with elected officials, federal and
40
Photo: Joe Pries
Delta Air Lines celebrated its 70th Anniversary at MIA in 2015. Delta began service in Miami on December 1, 1945, making it the longestserving airline at the airport.
MIAMI-DADE COUNTY
Carlos A. Giménez Mayor
BOARD OF COUNTY COMMISSIONERS Barbara J. Jordan
Xavier L. Suarez
Jean Monestime
Daniella Levine Cava
Audrey M. Edmonson
Dennis C. Moss
Harvey Ruvin
Sally A. Heyman
Senator Javier D. Souto
Abigail Price-Williams
Bruno A. Barreiro
Juan C. Zapata
Emilio T. González
Rebeca Sosa
José “Pepe” Díaz
District 1
District 2 District 3
Jean Monestime Chairman
Esteban Bovo, Jr. Vice Chairman
District 4
District 5
District 6
District 7
Esteban Bovo, Jr. District 13
District 8
District 9
District 10 District 11
Clerk of Courts
County Attorney
District 12
Miami-Dade County provides equal access and equal opportunity in employmentand services and does not discriminate on the basis of disability. “It is the policy of Miami-Dade County to comply with all of the requirements of the Americans with Disabilities Act.”
MIAMI-DADE AVIATION DEPARTMENT T 305.876.7017 www.miami-airport.com
iflymia
Aviation Director