Miami-Dade Aviation Department - Annual Report 2021 by Miami International Airport

MIAMI-DADE AVIATION DEPARTMENT

ANNUAL REPORT 2021

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CONTENTS

MESSAGES Message from the Mayor Message from the BCC Chair Message from the AED Committee Chair Message from the Director

12 18 24 28 34 36 38

ARTICLES 2021 Performance The Next Chapter Awards And Accolades Safety And Security Community Engagement Financial Summary General Aviation Airports

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AIRLINE PARTNERS SENIOR LEADERSHIP TEAM

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MESSAGE FROM THE MAYOR Following the unprecedented disruptions to the worldwide tourism and trade industries brought on by the pandemic in 2020, I am proud to see how Miami International Airport emerged from the global crisis to have one of its best years in 2021 – and is once again welcoming record numbers of visitors to our community. In addition to ending 2021 with two consecutive months of passenger growth compared to the same months before the pandemic, MIA had a historic year in cargo shipments. MIA accomplished these record numbers while also enhancing customer service and public safety, ranking as the best mega airport in North America for passenger satisfaction by the J.D. Power 2021 North America Airport Satisfaction StudySM and earning re-accreditation from the Airports Council International (ACI) Airport Health Accreditation program. MIA continues to earn recognition for outstanding work expanding passenger accessibility and was named the overall winner of the 2021 Airport Accessibility Award during the 6th Annual Airport PRM (Passengers with Reduced Mobility) Leadership Conference. Not to be outdone, our county’s four general aviation airports remain invaluable economic engines in our community, generating new private real estate investment and job creation from Homestead to Opa-locka while serving more than 1,300 private, military, and student flights daily. I encourage you to read this report in full and learn more about how Miami-Dade County’s system of airports is soaring to new heights and thriving like never before. Sincerely,

Daniella Levine Cava Mayor, Miami-Dade County

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MESSAGE FROM THE BOARD OF COUNTY COMMISSIONERS CHAIRMAN Congratulations to MIA Director and CEO Ralph Cutié and the Aviation Department team, for leading our system of airports to an incredibly successful year that helped our tourism industry turn the corner in our recovery from the pandemic. MIA is back to serving more passengers than it did before the pandemic and continues to be the busiest airport in Florida for international travelers. With the entrance of JetBlue Airways, Spirit Airlines, and Emirates to MIA in 2021, we welcomed two of America’s busiest airlines and one of the leading four-star airlines in the world. MIA had an even better year in cargo, with a 17-percent increase in tonnage for its second consecutive record-breaking year. As the busiest U.S. airport for international freight and perishable products, MIA has been one of the busiest global hubs for essential supplies, vaccines, and e-commerce throughout the pandemic. For all these reasons and more, I am proud to celebrate the Aviation Department’s many achievements included in this year’s annual report.

Chairman José “Pepe” Diaz District 12, Miami-Dade County

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MESSAGE FROM THE AIRPORTS AND ECONOMIC DEVELOPMENT COMMITTEE CHAIR As Chairman of the Airports and Economic Development Committee, it was a pleasure to see our County’s largest economic engine return to full strength and flourish in 2021. The successful rebound of visitors to our community and our residents traveling again directly translates to increased job growth, both inside and outside of MIA. Thanks to MIA’s robust passenger growth, 82 percent of our airport restaurants and stores are now open after many had to close their doors in the aftermath of the pandemic. In total, MIA and our general aviation airports still contribute more than 275,000 jobs directly and indirectly to the local economy, equal to one out of every four jobs in Miami-Dade County. Minority business concessionaires continue to represent 35 percent of all airport agreements – the highest in the nation - and small businesses account for 19 percent of all MIA contracts, which means that our local vendors are receiving a growing share of the airport’s revenue. I look forward to our system of airports building on its achievements in 2021, to have an even greater economic impact in our community this year and beyond.

County Commissioner Keon Hardemon District 3, Miami-Dade County

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MESSAGE FROM THE DIRECTOR It was the honor of my career to be named Director and CEO for the Miami-Dade Aviation Department in June 2021. My past nine years with MDAD have been some of the most gratifying of my 31-year tenure with Miami-Dade County, and I am confident that even greater things are yet to come in 2022. As we chart a course to reach new heights in 2022 and beyond, our customers, stakeholders, and employees can take comfort in the fact that not only is MIA back to its pre-pandemic levels of passenger and cargo service, but we are already far exceeding those volumes. The past year was filled with many other exciting, historic achievements that I invite you to read about in this annual report. My highest priorities for the year ahead are to make our system of airports safer, more secure, and more customer-friendly than ever before, while continuing to grow our operations. With those goals in mind, I hope you enjoy reading about another successful chapter in our department’s history.

Ralph Cutié Director and CEO, Miami-Dade Avtiation Department

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2021 PERFORMANCE

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SUMMARY STATISTICS Dec 2020 vs Dec 2021 Average Daily Departures Average Daily Seats Nonstop Markets Served Dec 2019 vs Dec 2021 Average Daily Departures Average Daily Seats Nonstop Markets Served

Dec ’20

Dec ‘21

272

520

248

91.00%

43,763

88,673

44,910

102.60%

132

171

Dec ’19

Dec ‘21

465

520

11.80%

74,332

88,673

14,341

19.30%

165

171

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Change % Change

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PASSENGER GROWTH MIA’s passenger traffic fully recovered from the pandemic by the end of 2021, with its November and December passenger totals both six percent higher than the same months in 2019. MIA also set a new all-time single-day passenger record of 165,553 total travelers on December 19. MIA finished 2021 with 37.2 million passengers, which was twice its total of 18.6 million in 2020 and just 18 percent below its pre-pandemic tally of 46 million in 2019. MIA is now the busiest U.S. airport for international passengers and freight.

SHARE OF CAPACITY DEC 2021

U.S. RANK DEC 2021

AA 62.2%

NK 5.5% DL 4.6% WN 3.9%

Other 12.8%

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9TH

SEATS

6TH

F9 3.5% UA 3.2% LA 2.2% B6 2.1%

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SEATS: MIA COMPARED TO INDUSTRY AVERAGES % CHANGE

Dec 2020 vs Dec 2021

MIAMI

19.3%

102.6%

Large Hubs

52.2%

Large Hubs

-12.3%

Total U.S.

55.0%

Total U.S.

-11.9%

PERCENT CHANGE IN CAPACITY

MIA VS PEER AIRPORTS

Dec 2020 vs Dec 2021 115.8% 102.6% 78.4% 60.6%

57.3%

56.3% 35.8% 24.6%

JFK

MIA

ORD

PBI

LAX

MCO

DFW

FLL

Dec 2020 vs Dec 2021 19.3%

-2.8%

-3.1%

-6.2% -13.4% -17.4%

-19.3% -23.8%

MIA

DFW

MCO

PBI

JFK

ORD

FLL

LAX

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NEW SERVICE MIA’s growth was the result of numerous airline expansions. Hub carrier American Airlines operated its largest Miami schedule ever, at 378 daily departures to 140 destinations, marking an almost 19% increase in seat capacity versus winter 2019-2020. In December 2021, American Airlines launched new service from MIA to Chetumal, Mexico (CTM), San Andres, Colombia (ADZ), Dominica (DOM) and Anguilla (AXA), further strengthening the airline’s presence at its largest international gateway. Spirit Airlines launched its first-ever flights at MIA in October and is now serving 30 Miami routes, making it MIA’s second-busiest passenger airline. Frontier Airlines, MIA’s fifthbusiest airline, increased its Miami network to a total of 36 destinations – its largest

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number ever. JetBlue launched Miami service in February 2021 and is now MIA’s eightbusiest airline. Emirates launched four weekly flights service between Miami and Dubai in July 2021, expanding its U.S. network to 12 destinations. The new passenger service added to the existing trade connections provided by Emirates SkyCargo, the freight division of Emirates, which has been operating scheduled cargo flights to Miami since October 2020. Additionally, JetBlue’s entry to MIA is estimated to generate nearly $915 million in business revenue and 7,300 jobs into the local economy annually, while Spirit’s new Miami schedule is projected to generate $1.6 billion in business revenue and support 12,500 local jobs annually. Last year ended with Alaska Airlines announcing in November that it would launch daily Miami-Seattle service in June 2022, bringing another leading U.S. carrier to MIA.

MIA TOP COMMODITY GROUPINGS - 2021 Exports

Tons

Dollars

Vehicle Parts/Tires

37,607

Industrial Machinery / Parts

36,406

$1,942,935,051

Computers / Peripherals

28,100

$5,436,832,729

Oil / Gas Drilling Machinery

27,969

$294,846,212

Telecommunications Equipment

22,235

$3,790,250,829

Imports

$1,925,184,857

Tons

Dollars

Flowers

327,881

$1,579,903,776

Fish / Crustaceans

269,994

$2,323,028,751

Vegetables & Roots

48,898

$93,781,758

Fruits & Juices

31,778

$84,742,368

Telecommunications Equipment

15,293

$2,713,025,089

MIA TRADE WITH ALL REGIONS - 2021 Total Tons 933,501

$34,302,263,027

CENTRAL AMERICA

133,033

$6,450,511,431

EUROPE

92,572

$9,856,633,868

ASIA

58,254

$11,656,802,033

THE CARIBBEAN

44,482

$2,420,153,793

NORTH AMERICA

15,619

$1,561,712,433

THE MID-EAST

7,641

$884,640,142

AFRICA

4,270

$270,591,995

OCEANIA

1,053

$125,546,415

1,290,426

$67,528,903,704

All Regions

Total Dollars

SOUTH AMERICA

CARGO GROWTH Miami International Airport handled 2.75 million tons of freight in 2021, shattering its previous record of 2.3 million tons in 2020 by 17 percent, for its second consecutive year of growth. International freight grew by 17 percent to 2.2 million tons, while domestic freight rose 15 percent to 500,000 tons. MIA continues to rank as the busiest airport in the U.S. and ninth busiest in the world for international freight. MIA’s sustained and robust upward trend in cargo volume spurred two major facility expansions that were completed in 2021. In November 2021, DHL Express completed a $78-million renovation and expansion of its MIA hub. The investment, which includes a stateof-the-art, fully automated package sorting system, nearly doubled the facility’s sorting capacity and warehouse space to 206,000 square feet. To accommodate its growth, DHL Express also expanded its workforce by 70 percent in 2021 to 731 employees at the new facility. In December 2021, FedEx Express completed a $72.2-million, 138,000 square-foot expansion of its hub at MIA, doubling its total facility size to more than 282,000 square feet. The enhancements include a new customs clearance area and a new 70,000 squarefoot cold chain facility, the largest in the FedEx global network. The expansion created hundreds of new jobs at the hub for the busy winter holiday shipping season.

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MIA LEADS ALL U.S. AIRPORTS IN PERISHABLE CARGO (2021 STATISTICS) Total Perishable Products

Total Fish / Seafood

Total Flowers

Total Fruits & Vegetables

69%

58%

89%

69%

992,546

466,977

369,761

116,662

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

U.S. TONS

MIA

JFK

U.S. TONS

LAX

U.S. TONS

ALL OTHER U.S. AIRPORTS

MIA - TOP TRADE PARTNERS 2021 By Total Weight (Thousands US Tons)

By Total Value (Millions US Dollars)

Colombia

$4,386

Argentina

Costa Rica

$5,294

Malaysia

100

Peru

$6,209

Chile

120

Ecuador

$13,585

Colombia

278

Brazil

Argentina

Brazil

310

Chile

42 37

$2,875

China

$2,757

Costa Rica

$2,629

China

United Kingdom

$2,045

Dominican Republic

Peru

$1,847

Honduras

Dominican Republic

$1,637

MIA PHARMA BY VOLUME (METRIC TONNES) 2021 21,000

19,699

18,000 15,000

16,620

15,431

16,342

+20.5% by Volume Year-Over-Year

13,780

12,000 9,000 6,000

IMPORT

3,000

EXPORT

2017

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2019

2020

2021

THE NEXT CHAPTER CUSTOMER EXPERIENCE ENHANCEMENT PROJECTS MIA continued to make major improvements to the entire passenger journey, from the moment of stepping off a flight to the time of driving away from the airport. A total of 128 passenger loading bridges are being replaced or refurbished, with the installation of the first 42 bridges underway in 2021. By the year 2025, two-thirds of all loading bridges will be new or refurbished. Phase I of an airport-wide bathroom renovation program is underway, with construction on the first 10 restrooms launched in 2021. In total, the modernization of all post-security restrooms is scheduled for completion by the end of 2023. Additionally, 128 single-occupancy restrooms will be designated gender-neutral.

Travelers now have a quicker way home from parking at Miami International Airport with MIA Quick Pay stations, self-service kiosks that allow passengers to pre-pay for their parking inside the garage and zip through the exit lane with license-plate recognition. The Quick Pay stations are now available at the main entrancA conveyance modernization program for the es to both the Dolphin and Flamingo parking 617 elevators, escalators, and moving walkways garages on the ground, first, and third levels. at MIA is underway. Replacement of the first 46 elevators was underway in 2021, while annual Travelers now simply take their parking ticket refurbishments continue to be in progress. with them when they park and then use the ticket at the Quick Pay station to pay when they return to the garage. Pay options include all major credit and debit cards, cash, Apple Pay, Samsung Pay, and Google Wallet. When Quick Pay customers get to MIA’s exit lanes, they insert their pre-paid ticket into the ticket reader to exit within seconds. Forget where you parked? Use the “Find My Car” feature at the Quick Pay station to enter your license plate number and view a map of where your vehicle is parked in the garage. A new parking guidance system is now also assisting drivers with finding available parking spaces. Camera sensors installed above the garage’s driving lanes detect available spaces and light-up LED lights green for open 18

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spaces and red for occupied ones. LED space- CAPITAL IMPROVEMENT available signs installed at each decision point direct parkers to quickly find lanes and levels PROGRAM where there are available spaces as well. MIA is projected to reach 77 million travelers and nearly five million tons of freight by the Fall 2021 brought a change in the weather year 2040. MIA’s Capital Improvement and a change in airline locations at MIA. To Program, approved by the Board of County accommodate for its rising passenger numbers, Commissioners in 2019, addresses that MIA reopened its Concourse F gates and its forecasted growth with plans to expand and Concourse E international arrivals facility in modernize the airside, landside, cargo, and November, for the first time since the pandemic terminal areas of MIA, as well as those of the began. Passengers arriving on international general aviation airports. flights at MIA’s concourses E and F (except those by American Airlines) now have their passports screened at the reopened Concourse E federal inspection area and exit into the international greeter’s lobby located on the ground level near Door 11. Fourteen airlines that previously used the Concourse D international arrivals facility now use the reopened Concourse E facility. Additionally, Frontier Airlines relocated from MIA’s Concourse G to the newly refurbished and reopened Concourse F. While Concourse F was closed over the last year and a half, the 17-gate facility was upgraded with new lighting, flooring, seating, painting, ceiling tiles, and signage.

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The CIP is funding nearly $6 billion in modernization projects over the next 15 years and is divided into five sub-programs: the redevelopment of concourses E and F includes a larger security checkpoint for Concourses E and F; a modernized Concourse F with larger waiting areas at passenger gates, access to more post-security concessions, and direct access to all gates throughout the departure level; an expanded South Terminal (concourses H and J) is designed to accommodate more widebody jets; renovated Concourse D gates will accommodate additional wideand narrow-body aircraft, as well as larger regional jets; expanded aircraft parking and warehouses in MIA’s cargo area will provide essential aircraft parking positions and additional cargo warehouses to accommodate the continued rise of e-Commerce and cargo operations; and lastly, miscellaneous CIP projects include two new airport hotels, one of which will include a business and conference center with exhibition space that is expected to be reviewed for approval by the Board of County Commissioners in 2022.

Construction for these long-term projects is scheduled to begin in phases between 2026 and 2028, with the completion of all projects expected between 2029 and 2033.

VERTICALLY INTEGRATED CARGO COMMUNITY (VICC) To meet MIA’s robust growth in cargo demand, the Board of County Commissioners in early 2022 approved MDAD to negotiate with a private developer for the construction of a fivelevel state-of-the-art patented cargo handling structure in a restricted land area consisting of approximately 29.4 acres of land. This Vertically Integrated Cargo Community (VICC) project offers MDAD a unique opportunity, without the use of any public sector funds, to enhance MIA’s air cargo capacity and operations by providing its cargo airlines and operators with a patented multi-level cargo infrastructure solution capable of handling large volumes of cargo on a smaller parcel of land on-site, as well as the opportunity to use advanced technologies, operate in high-

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efficiency buildings with e-commerce centers, and minimize fixed costs. The proposers estimate a private sector investment of $2 billion to construct the VICC, which is estimated to create approximately 13,620 jobs during construction. It is also expected that up to $837.2 million in wages will be paid to the local workforce during the estimated four-plus years of construction. During the build-out period, the proposers are committed to identifying and retaining local, small business enterprise (SBE) and disadvantaged business enterprise (DBE) architects, engineers, and construction firms. Over 3,000 permanent cargo operations jobs, with average wage increases of over 20 percent from current market wage rates, are also expected to be generated at the VICC. Furthermore, due to the technological advances to be deployed within the VICC, MIA cargo jobs in the future will not be affected by an employee’s physical strength, mobility, age, or other limitations.

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AWARDS AND RECOGNITION

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J.D. POWER BEST MEGA AIRPORT RANKING Based on surveys from U.S. or Canadian residents who traveled through at least one U.S. or Canadian airport from July 2020 through July 2021, Miami International Airport was ranked the best mega airport in North America for passenger satisfaction by the J.D. Power 2021 North America Airport Satisfaction Study SM, released on September 22. The annual J.D. Power study measures overall traveler satisfaction with mega, large, and medium North American airports by examining six factors (in order of importance): terminal facilities; airport arrival/departure; baggage claim; security check; check-in/ baggage check; and food, beverage, and retail. This year, MIA ranked highest among mega airports in the bag claim and food, beverage, and retail categories. On a 1,000-point scale, MIA achieved an overall score of 828, for a 27-point increase over 2020, when it ranked second among the busiest airports in the study. MIA improved from second to first place in the study while also becoming the busiest U.S. airport for international passengers in 2021 year to date, at 6.4 million total international travelers through July. The J.D. Power North America Airport Satisfaction Study SM, now in its 16th year, covers both departure and arrival experiences (including connecting airports), and includes travelers’ evaluations from either a departing or arriving airport from their round-trip experience A N N U A L

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ACI AIRPORT HEALTH REACCREDITATION

ACI is a non-profit organization whose prime purpose is to advance the interests of airports, to act as the voice of the world’s airports and the communities they serve, and to promote professional excellence in airport management and operations. As of January 2021, ACI serves 701 members operating 1933 airports in 183 countries.

In recognition of its sustained health and safety response to the COVID-19 pandemic, Miami International Airport has been reaccredited by the Airports Council International (ACI) Airport Health Accreditation program. In September 2020, MIA was the first airport in Florida, PRM LEADERSHIP second in the United States, and third in North America to be accredited under the program. CONFERENCE The ACI accreditation is based on evidence ACCESSIBILITY AWARD that MIA is following best practices and has implemented key measures to prevent the On October 14, Miami International Airport was named the overall winner of the 2021 further spread of COVID-19. Airport Accessibility Award during the 6th ACI’s Airport Health Accreditation program Annual Airport PRM (Passengers with Reduced assists airports by assessing new health Mobility) Leadership Conference, after measures and procedures introduced earning 50 percent of the votes from the virtual because of the COVID-19 pandemic. Areas conference’s 159 attendees from 42 countries. of assessment for reaccreditation included: cleaning and disinfection; passenger protection The Airport PRM Leadership Conference, through measures such as physical distancing, organized by PRM software developer face-covering requirements, and contactless Ozion Airport Software, is an annual onetechnology; staff protection via training and day event where accessibility community easy access to health and safety supplies; and stakeholders from airlines, airports, service providers and airport authorities present and stakeholder collaboration.

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discuss key operational and strategic thoughts related to improving accessibility for people with disabilities. Other finalists for the 2021 Accessibility Award were Seattle International Airport and India’s GMR Hyderabad International Airport, who together received the remaining 50 percent of the votes. Last year’s winner was Italy’s Bologna Guglielmo Marconi Airport. MIA was recognized for its myMIAccess program, which was launched in 2020 to further integrate and promote accessibility into the airport’s culture. Most recently, in May 2021, MIA became the first airport in the U.S. to install wheelchair charging stations airportwide. The charging stations offer people with electric mobility devices the opportunity to enjoy travel without the stress of low batteries. In November 2020, MIA opened its second multi-sensory room for passengers with cognitive and developmental disabilities to enjoy a calm environment while traveling, and it also became one of 10 U.S. airports and 60 worldwide to provide sunflower lanyards free of charge to passengers with hidden disabilities. The lanyards are a discrete way to communicate to airport staff that those passengers may need more time or have additional questions while traveling.

GLOBAL TRAVELER BEST AIRPORT FOR SHOPPING For the third consecutive year, MIA won Best Airport Shopping honors from the GT Tested Reader Survey awards, based on votes by readers of Global Traveler, one of the leading industry publications for frequent business and luxury travelers. MIA was also recognized with the magazine’s Leisure Lifestyle award for Best Airport for Layovers, for the second consecutive year. The full award results were be published in the November 2021 issue of Global Traveler. Both awards are based on the results of open-ended reader surveys available in the magazine’s print issue and website. Survey ballots for the 18th annual GT Tested Reader Survey awards, which recognizes airlines, hotels, airports, travel providers, destinations, and credit card companies, were available from December 2020 to September 2021. More than 20,000 qualified ballots were returned during the voting period. Survey ballots for the ninth annual Leisure Lifestyle Awards, which celebrate the best in leisure, luxury and lifestyle travel, were provided from December 2020 through April 2021. A N N U A L

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FIRST FLORIDA AIRPORT TO JOIN DHS CAMPAIGN AGAINST HUMAN TRAFFICKING On National Human Trafficking Awareness Day in January 2021, MIA announced a formal partnership with the U.S. Department of Homeland Security (DHS) to fight human trafficking through the Blue Lightning Initiative (BLI) program, making it the first airport in Florida to join this training initiative. BLI helps to ensure that millions of Americans who travel each year are better informed to assist in this fight. MIA has provided the Blue Lightning training program to more than 1,300 employees, with new employees receiving the training as part of their onboarding process. Travelers will also see BLI messages in locations throughout their M I A M I - DA D E

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threat to aviation security when flown into certain restricted airspaces. TSA chose MIA as the first UAS DTI testbed due to an ongoing perimeter intrusion technology pilot as well as the strong existing partnerships with the airport. Drones and other UAS are used for a wide range of commercial and recreational purposes. While many are equipped with Global Positioning System (GPS) software that prevents their use in restricted locations, there are many operators who do not follow rules and safety restrictions and consequently pose a security and safety risk to individuals, infrastructure, and airplanes in the national airspace (NAS). In support of the Department of Homeland Security’s (DHS) role in UAS security, TSA is collaborating with airport, local law enforcement, and intra-agency partners including the DHS Science & Technology Directorate (S&T) to test the effectiveness of technologies that can detect, track, and identify UAS threats in aviation, surface, and related transportation domains. The technologies will be evaluated in laboratory and operational field environments. During the test at MIA, TSA will review a range of security and surveillance technologies that are able to detect, track and identify UAS operations by radar, thermal imaging, and artificial intelligence.

MIA journey, such as near security checkpoints and passport screening areas. The Blue Lightning Initiative is an element of the U.S. Department of Homeland Security Blue Campaign led jointly by the U.S. Department of Transportation (DOT) and U.S. Customs and Border Protection (CBP), a DHS agency. BLI trains personnel to combat human trafficking within the commercial aviation industry.

Throughout the MIA testbed process, equipment will be tested and evaluated, and the data collected will be shared with the interagency and industry stakeholders for further evaluation and assessment. The information and data collected from the test will assist with finding effective solutions that mitigate the risks that unauthorized UAS operations pose to the nation’s transportation system.

FIRST TSA DRONE DETECTION TECHNOLOGY TESTBED In August 2021, The Transportation Security Administration (TSA) began its initial test of technologies at Miami International Airport to detect, track, and identify (DTI) drones entering restricted airspace. Drones, also known as Unmanned Aircraft Systems (UAS), pose a A N N U A L

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FIRST U.S. AIRPORT TO TEST ONE OF TWO U.S. COVID-19 DETECTOR DOGS AIRPORTS CHOSEN FOR In its ongoing effort to help stop the spread of TSA PERIMETER SECURITY COVID-19, MIA went to some furry new friends for help in September 2021: detector dogs PROGRAM

specially trained with protocols created by the MIA is one of only two test site airports selected Global Forensic and Justice Center (GFJC) at by the Transportation Security Administration for emerging perimeter intrusion detection Florida International University (FIU). and deterrence technologies that have been Thanks to a resolution sponsored by Miami- developed and tested in other high-risk Dade County Commissioner Kionne L. McGhee transportation and public area venues. and approved by the Board of County Commissioners in March 2021, the Miami- MIA’s Perimeter Intrusion Detection System Dade Aviation Department partnered with the (PIDS) project, which began in 2021, is a GFJC at FIU and American Airlines to host a $6.2 million program funded by the TSA that 60-day COVID-19 detector dog pilot program is installing multiple advanced technologies at MIA, making it the first U.S. airport to test around the airport perimeter to detect unauthorized movement within the fence line. COVID-sniffing canines. The lessons gained from the pilot program in the The two dogs in the pilot program – Cobra airport environment could be replicated by TSA (a Belgian Malinois) and One Betta (a Dutch nationwide. Shepherd) – were trained to alert to the scent of COVID-19 at an MIA employee security Once the installation phase is completed in late checkpoint. If a dog indicates an employee was 2022, TSA will continue assessments, testing, carrying the odor of the virus, the employee data collection, and operational refinements. was directed to get a rapid COVID test at an MIA testing site. Detector dogs have the potential for immediate detection and response to the virus in public spaces like airports. After hundreds of training sessions at FIU’s Modesto Maidique Campus in Miami, the detector dogs achieved accuracy rates from 96 to 99 percent for detecting COVID-19 in published peer-reviewed, double-blind trials. After the MIA pilot program, FIU will continue to work on the accuracy and specificity, which will assist in COVID variant detection, of the canine following scientifically validated methods. Numerous studies have demonstrated that detector dogs are one of the most reliable tools available to identify substances based on the odors they emit. Previous studies include demonstrating that detector dogs can reliably detect persons that have diseases, such as diabetes, epilepsy, and certain cancers. Detector dogs have long been used by federal and local agencies at MIA to detect prohibited currency, drugs, explosives, and agriculture.

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COMMUNITY ENGAGEMENT MIA PLUGS IN WHEELCHAIR CHARGING STATIONS

from 8 a.m. to 5 p.m. to 7 a.m. to 7 p.m. In total, MIA’s vaccination program drew more than 100,000 passengers and employees to To kick off Mobility Awareness Month in the airport to get vaccinated, for an average of May 2021, Miami-Dade County leaders and 1,408 per day. The busiest single day was June advocates for the local disability community 10, with 3,231 vaccinations. held a plug-in ceremony at MIA to celebrate the installation of 10 new wheelchair charging As the busiest U.S. airport for international stations at the airport. MIA is the first U.S. travel midway through 2021, MIA’s program airport to install charging stations, which contributed significantly to vaccine tourism exceeds the basic Americans with Disabilities in Miami-Dade County. MIA staff frequently Act (ADA) airport requirements. The charging received inquiries from foreign travelers stations are now available at 10 key locations interested in flying to MIA just to be vaccinated throughout the airport – eight post-security and and then return to their country that same day. two pre-security. The charging stations are the latest in a menu of services MIA has introduced for travelers with disabilities. In November 2020, MIA became one of the first 10 U.S. airports to provide sunflower lanyards free of charge to travelers with hidden disabilities. The lanyards act as a discreet indicator to airport employees that those passengers may need some extra time during the travel process. Also in November 2020, MIA opened its second multi-sensory room – a calming place for young passengers with developmental disabilities to relax during the travel experience.

HONOR FLIGHT SALUTES FOR WAR VETERANS

Miami International Airport, in partnership with Honor Flight South Florida and Global Crossing Airlines (GlobalX), hosted its first postpandemic Honor Flight for more than 70 local World War II, Korean War, and Vietnam War veterans on September 12.

MORE THAN 100,000 GET THE SHOT AT MIA In support of efforts by Miami-Dade County and the State of Florida to make the COVID-19 vaccine more easily accessible to the County’s airport and tourism employees and travelers, MIA served as a vaccination site from May 10 to July 20, 2021. Because of heightened demand, the vaccination operation had to be expanded to two locations at opposite ends of the airport, and the hours of operation extended 34

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After departing MIA Saturday morning on GlobalX flight #1941 (named after the first year of World War II), the veterans received tours organized by Honor Flight South Florida that included stops at war memorials and other military sites in the nation’s capital. After the return trip aboard flight #1945 (the last year of the war), the veterans were welcomed home by a receiving line of local and federal honor guards, elected officials, and family and friends. The following month, MIA hosted its second post-pandemic Honor Flight for more than 70 local Korean War and Vietnam War veterans on October 17.

RECENT ACQUISITIONS ART EXHIBITION WITH LOCAL ARTISTS Miami International Airport supported the local arts ecosystem during the pandemic by developing an acquisitions initiative to purchase two-dimensional existing works from 14 Miami-Dade artists and feature them at the airport’s Gate D31 Gallery. The exhibition, titled MIA Galleries Recent Acquisitions, opened just before Miami Art Week in December 2021 and is scheduled to be on display through August 2022. The exhibition includes paintings, photographs, and works on paper created between 2017– 2020 that contemplate the beauty and precariousness of our local landscape and our natural resources. Some of these works focus on current demographics, identity, and societal concerns. Works were chosen during a rigorous selection process by a six-person panel comprised of local art and museum professionals, including curators and public art program administrators. The jurors reviewed over 250 submissions. A N N U A L

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Photo by Carl Phillipe-Just / Iris PhotoCollective.

UPGRADED BOND RATING OUTLOOKS

FINANCIAL SUMMARY

In August 2021, Fitch Ratings upgraded its outlook for Miami International Airport’s general aviation revenue bonds (GARBs) from negative to stable, making it the third top rating agency this year to improve the airport’s outlook because of its rapid recovery from the pandemic. In May, Kroll Bond Rating Agency (KBRA) also improved MIA’s bond rating outlook from negative to stable, following Standard & Poor’s Global Ratings (S&P) doing the same in April. In its ratings report of 18 large U.S. airports last August, Fitch noted that the airports with outlooks upgraded to stable reflected “the diminished operational and financial risks that have challenged airports since early 2020 due to a combination of improving passenger volumes in recent months, the effective management oversight of budgets, and the financial relief accommodated by federal aid that appear to mitigate revenue impairments.” KBRA based MIA’s revised rating and outlook on “a pattern of recovering airport passenger activity, as the national economic re-opening proceeds, vaccination distribution increases, and travelling public confidence levels grow.” “We view the business conditions and landscape for U.S. transportation infrastructure issuers as markedly improved since the beginning of the year,” said S&P in its April 2021 report that upgraded MIA’s outlook. “Specifically, we believe current positive trends - combined with substantial amounts of federal grants to the transit and airport sectors - have reduced the likelihood of weakened credit quality among the issuers that we rate.”

COST PER ENPLANED PASSENGER Cost per enplaned passenger (CPE) is a rough indicator of the financial efficiency of an airport relative to passenger volume. As the busiest U.S. airport for international passengers, MIA’s primary competitors are other U.S. gateway airports. The CPEs for other gateway airports such as New York’s JFK ($66.46), Boston Logan ($50.97), San Francisco ($62.35), and SeattleTacoma ($26.50) all significantly exceeded MIA’s CPE of $21.74 in 2021 except for Los Angeles ($21.45), which is on track to exceed MIA’s projected CPE of $19 in 2022. 36

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FY 2020 - 2021 OPERATING REVENUE based on FAA 127 groupings using FY2021 unaudited figures and FY2020 audited figures Aeronautical Operating Revenue Unaudited FY 2021 $

Category

309,108,707

Aviation Fees

102,289,244

Rentals

30,346,665

Commercial Operations

441,744,616

Total Aeronautical Operating Revenue

Audited FY 2020 $

233,166,341 $

Variance % Change 75,942,366

32.57%

98,700,021

3,589,223

3.64%

32,220,320

(1,873,655)

-5.82%

364,086,682 $

77,657,934

21.33%

Non-Aeronautical Operating Revenue Unaudited FY 2021 $

35,958,117 157,524,908 14,416,941

$ 207,899,966

Category Rentals

Audited FY 2020 $

Commercial Operations Other Revenues Total Non-Aeronautical Operating Revenue

34,340,696 $

Variance % Change 1,617,421

4.71%

140,884,846

16,640,062

11.81%

14,449,604

(32,663)

-0.23%

18,224,820

9.61%

189,675,146 $

Total Operating Revenue Unaudited FY 2021 $

649,644,582

Category Total Operating Revenue

Audited FY 2020 $

553,761,828 $

Variance % Change 95,882,754

17.31%

CONCESSION RELIEF year extension starting January 1, 2022, if they agree to the plan; concessionaires who have current contracts shall have the 22-month tolled period added to the terms of their agreement; contracts that expire on or before 2024 and 2025 will have staggered extensions to their terms; MAG payment requirements and base compensation on annual rent or the monthly percentage fee will be deleted, whichever is greater; and concessionaires will be allowed to A long-term relief plan was approved by the return space back to MIA without penalty prior Board of County Commissioners that provides to execution of the amendment. for: all contracts, including those month-tomonth, shall be deemed tolled from March 1, 2020, through December 31, 2021; month-tomonth concessionaires will be granted a fourFrom April 2020 through April 2021, the Board of County Commissioners approved more than $130 million in financial relief for MIA’s business tenants, which included deferred monthly rent payments, waived minimum annual guarantee (MAG) payments, and only requiring a percentage of gross revenue. Thanks to the relief plan, 163 out of MIA’s 242 concession locations, or 67 percent, are now open.

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GENERAL AVIATION AIRPORTS

MIAMI-OPA LOCKA EXECUTIVE AIRPORT

U.S. and is expected to generate 200-300 fulltime permanent jobs.

Its proximity to MIA, downtown Miami, Brickell, Miami Beach, and Hard Rock Stadium makes Miami-Opa locka Executive Airport (OPF) the desired general aviation (GA) airport for private jet flights into northern Miami-Dade County. OPF is also the largest of Miami-Dade County’s four GA airports. OPF, which saw annual flight operations increase 22 percent to 168,810 in 2021, provides a variety of GA services for both private and public sector users. The airport offers three full-service fixedbase operator (FBO) facilities for private jet service, a U.S. Customs and Border Protection office, the busiest Coast Guard Air/Sea Rescue station in the U.S., and Miami-Dade Police and Fire Rescue helicopter operations.

A new $30-million, 140,000 square-foot Amazon sortation/distribution warehouse was approved by the Board of County Commissioners in July 2021. The project is projected to generate 50-100 temporary jobs during construction and 140 permanent jobs once completed.

Nine private real estate development projects at OPF are currently approved for or under construction. Most notably, a $100-million, 300,000 square-foot facility Bombardier maintenance/repair/overhaul (MRO) facility that broke ground in 2018 is on schedule for completion in mid-2022. The facility will be one of Bombardier’s five service centers in the

MIAMI EXECUTIVE AIRPORT

Gate 301, a subsidiary of European-based EmbassAir, broke ground on its FBO facility in 2021. The $21-million facility being built on 10 acres of land will be the company’s first U.S. facility and its U.S. headquarters. More than 30 new full-time jobs are projected at the facility during its first year of operation and 2025 full-time employees after its first year.

Formerly known as Kendall-Tamiami Executive Airport, Miami Executive Airport (TMB) provides fast and easy access to the Florida Turnpike, Ocean Reef, and the Florida Keys. Located in southern Miami–Dade County, TMB offers full-service FBO facilities to the increasing corporate and business interests of M I A M I - DA D E

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the airport, which had 84,752 operations in 2021 for a 24-percent increase. With its two paved and lighted runways and ultralight turf runway, the airport serves all aspects of the general aviation community – from corporate charter and flight training to sports and recreational aviation needs. In early 2022, the Board of County Commissioners approved a 25-year lease agreement for Homestead Executive Jet Center to construct a $500,000 aircraft hangar expansion. Proposals for the development of a new recreational motorsport facility were also received in 2021.

DADE-COLLIER TRAINING AND TRANSITION AIRPORT Located 40 miles west of Miami on the MiamiDade/Collier County border, the DadeCollier Training and Transition Airport (TNT) saw operations increase 12 percent to 3,252 in 2021. TNT serves as a precision-instrument landing and training facility for commercial pilots, private training, and a small number of military touch-and-goes. the region. Home to numerous local and federal government tenants, aviation maintenance facilities, and flight training schools, TMB’s flight operations rose 3.3 percent to 194,131 in 2021. Seven leasehold projects were in the negotiation phase in 2021, including a new FBO a new MRO, two FBO expansions, and one new distribution warehouse.

The 24,960-acre airport has approximately 900 acres of developed and operational land. The remaining area is managed and operated by the Florida Game and Freshwater Fish Commission. With a 10,500-foot runway and 75-foot-wide taxiways, TNT is equipped to support small single-engine and jumbo jets alike. Landing is on a prior-permissionrequired basis for all aircraft, with user fees for commercial aircraft and private aircraft greater than 12,500 pounds.

MIAMI HOMESTEAD GENERAL AVIATION AIRPORT The southernmost GA airport in the county, Miami Homestead General Aviation Airport (X51) sits adjacent to the subtropical wilderness of Everglades National Park and is 25 minutes from Biscayne National Park’s aquamarine waters and fish-bejeweled coral reefs. The airport, which provides a convenient link to the Florida Keys, is also close to Homestead-Miami Speedway’s NASCAR Indy Race League and GTO auto racing events. Aircraft maintenance, fueling, aerial tours, aircraft tie-down and storage, car rentals, and T-Hangars are among the services offered at A N N U A L

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Photo by Joe Pries

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AIRLINE PARTNERS

MIA is served by 55 passenger airlines and 42 all-cargo carriers.

PASSENGER AMERICAN AIRLINES AER LINGUS AEROFLOT AEROLINEAS ARGENTINAS AEROMEXICO AIR CANADA AIR CENTURY AIR EUROPA AIR FRANCE AIR TRANSAT* AMERICAN EAGLE (Envoy Air & Republic Airlines) AVIANCA BAHAMASAIR BOA - BOLIVIANA DE AVIACION BRITISH AIRWAYS CARIBBEAN AIRLINES CAYMAN AIRWAYS COPA DELTA AIR LINES

EASTERN AIRLINES EL AL ISRAEL AIRLINES EMIRATES FINNAIR (Seasonal) FRONTIER AIRLINES GLOBALX GOL IBERIA JETBLUE AIRWAYS KLM (Seasonal) LATAM AIRLINES (LAN) LATAM AIRLINES BRAZIL LATAM AIRLINES PERU LOT POLISH AIRLINES LUFTHANSA QATAR AIRWAYS* RED AIR SAS SCANDINAVIAN AIRLINES (Seasonal) SOUTHWEST AIRLINES SPIRIT AIRLINES SUN COUNTRY (Seasonal)

SUNWING (Seasonal) SURINAM AIRWAYS SWIFT AIR SWISS INT’L AIRLINES TACA TAP AIR PORTUGAL TUI FLY BELGIUM (Seasonal) TURKISH AIRLINES* UNITED AIRLINES (Mesa & Republic Airlines) VIRGIN ATLANTIC VIVA AEROBUS VIVA AIR VOLARIS WESTJET (Seasonal) WORLD ATLANTIC AIRLINES

Photo by Joe Pries

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CARGO ABX AIR 21 AIR AERONAVES TSM (UPS Feeder) AEROUNION AIR TRANSPORT INTERNATIONAL AMERIFLIGHT AMERIJET ASIANA AIRLINES ATLAS AIR CARGOLUX AIRLINES INT’L CATHAY PACIFIC AIRWAYS CHINA AIRLINES DHL AEROEXPRESO DHL AIR DHL EXPRESS ESTAFETA ETHIOPIAN AIRLINES EUROPEAN AIR TRANSPORT LEIPZIG

FEDEX EXPRESS IBC AIRWAYS IFL GROUP KALITTA AIR KLM/MARTINAIR CARGO KOREAN AIR LATAM CARGO BRASIL LATAM CARGO CHILE LATAM CARGO COLOMBIA MAS AIR MOUNTAIN AIR CARGO (FedEx Feeder) NATIONAL AIR CHARTERS NATIONAL AIRLINES NORTHERN AIR CARGO POLAR AIR CARGO SKY WAY ENTERPRISES SKYBUS SKYLEASE (Tradewinds Airlines)

SOUTHERN AIR TAMPA CARGO/ AVIANCA CARGO TRANSPORTES AEREOS BOLIVIANOS UNITED PARCEL SERVICE (UPS) UNIWORLD AIR CARGO* WESTERN GLOBAL AIRLINES (Seasonal)

* Carrier provides separate freighter scheduled service at MIA.

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SENIOR LEADERSHIP TEAM SENIOR EXECUTIVE STAFF

RALPH CUTIE Aviation Director & Chief Executive Officer

KEN PYATT Deputy Director

BASIL A. BINNS, II Deputy Director

ARLYN RULL VALENCIAGA Chief of Staff & Senior Policy Advisor

MAURICE JENKINS Digital Strategy & Innovation Advisor Chief Innovation Officer

PATRICIA HERNANDEZ Senior Executive Assistant

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ASSISTANT AND ASSOCIATE DIRECTORS

ANA FINOL, P.E. Assistant Director, Facilities Development

BARBARA JIMENEZ Assistant Director, Administration

DANIEL J. AGOSTINO Assistant Director, Operations

ISAAC SMITH Assistant Director, Facilities Management & Engineering

MARK O. HATFIELD, JR. Assistant Director, Public Safety & Security

ROBERT WARREN Assistant Director, Business Retention Development

SERGIO SAN MIGUEL Chief Financial Officer

TONY QUINTERO Associate Director, Governmental Affairs

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Photo by Joe Pries

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2 page spread photo

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MIAMI-DADE COUNTY DANIELLA LEVINE CAVA Mayor

BOARD OF COUNTY COMMISSIONERS JOSÉ “PEPE” DÍAZ Chairman OLIVER G. GILBERT, III Vice Chairman

OLIVER G. GILBERT, III District 1

RAQUEL A. REGALADO District 7

JEAN MONESTIME District 2

DANIELLE COHEN HIGGINS District 8

KEON HARDEMON District 3

KIONNE L. MCGHEE District 9

SALLY A. HEYMAN District 4

SENATOR JAVIER D. SOUTO District 10

EILEEN HIGGINS District 5

JOE A. MARTINEZ District 11

REBECA SOSA District 6

JOSÉ “PEPE” DÍAZ District 12

RENÉ GARCIA District 13

HARVEY RUVIN Clerk of Courts PEDRO J. GARCIA Property Appraiser GERI BONZON-KEENAN County Attorney RALPH CUTIÉ Aviation Director & Chief Executive Officer

Miami-Dade County provides equal access and equal opportunity in employment and services and does not discriminate on the basis of disability. “It is the policy of Miami-Dade County to comply with all of the requirements of the Americans with Disabilities Act.”

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