ANNUAL 20 REPORT 14 MIAMI-DADE AVIATION DEPARTMENT
20 ANNUAL REPORT 14 MIAMI-DADE AVIATION DEPARTMENT
Sincere thanks to Joe Pries, Carlos Lugo, Matthew Toro, Luis Delgado and MDAD staff whose photographs and creative talents have taken the 2014 edition of this report to an entirely new level. Emilio T. Gonzรกlez Director, MDAD Cover photo: Joe Pries
TABLE OF CONTENTS
02 - Mayor’s & Director’s Messages 03 - 2014 Highlights 08 - Financial Summary 10 - Economic Impact 11 - Community Involvement 18 - Traffic Growth 19 - Global Route Network 24 - America’s International Freight Leader 28 - Arts at the Airport 31 - The New MIA 34 - Airline Partners 35 - General Aviation Airports 38 - On the Horizon 39 - Awards & Accolades 39 - MIA by the Numbers 40 - Leadership Team
MIA: Economic Powerhouse, Industry Leader, International Brand
Photo: Carlos Lugo
MESSAGE FROM THE MAYOR
MESSAGE FROM THE DIRECTOR
As Mayor of Miami-Dade County, my focus is on moving our
On behalf of the Miami-Dade Aviation Department team, I’m
economy forward and growing local jobs. I’m pleased to report that
pleased to present you with the 2014 Annual Report, an overview of
this mission is gaining momentum every day: investors from around
who we are and what we’re working on. As Director of this dynamic
the world are coming to our community in growing numbers; a
organization, my aim is to promote Miami International Airport and
rising creative class is channeling its entrepreneurial spirit into new
our four general aviation airports to potential business partners;
businesses and cultural institutions across the County; and visitors
project a world-class image of Miami-Dade County to our valued
from near and far continue to travel here, drawn by our beaches and
passengers; and protect our assets in a competitive marketplace.
boardrooms, alike.
This report summarizes our efforts over the past year to meet that three-part goal.
One of the common denominators in this formula for growth is Miami International Airport and the County’s four general aviation
2014 was another banner year for MIA and our GA airports. At
airports. MIA serves as our community’s front door, a vital gateway
MIA, passenger and cargo traffic once again set all-time records,
that connects our hometown to more than 150 global destinations.
bolstered by new international airlines, passenger destinations and
In fact, 96% of our visitors – including vacationers, investors and
trade routes that further strengthen our community’s connection
business travelers – make their way here through MIA. The airport
to the world. In the process, we hit a major aviation milestone by
also underpins one of the pillars of our local and state economy –
welcoming our 100th air carrier. MIA’s economic impact on Miami-
international trade – accounting for 40% of Florida’s international
Dade County also grew in 2014, as did the number of local jobs
trade and ranking as America’s top airport for international freight.
supported by the global gateway. Our GA airports performed admirably as well, led by impressive double-digit traffic growth at
While MIA is decidedly global in nature, the Miami-Dade Aviation
Miami-Opa locka Executive Airport.
Department is working successfully to engage local small businesses in the work of the airport, and MIA’s deep connection
While we celebrate our continued growth, we know that long-term
to our community even extends to the pages of this year’s Annual
success requires constant innovation and forward thinking. To that
Report. From dynamic route maps to stunning photography, local
end, MDAD recently developed a comprehensive strategic plan to
residents have contributed their creative talents to this publication.
guide our organization through the next decade. In the meantime,
With another momentous year now behind us, I invite you to learn
we present you with our 2014 Annual Report and proudly continue
more about our County’s leading economic engine.
to deliver the world to our customers at no cost to County taxpayers.
Carlos A. Gimenez Mayor, Miami-Dade County
Emilio T. González Aviation Director
02
TAM Airlines launches new service to Belém, Brazil
New Aircraft Rescue and Fire Fighting vehicles at MIA
The Triennial Emergency Drill at MIA
MIA recognized for “A” ratings from bond rating agencies
2014 HIGHLIGHTS
One week later, the Miami-Dade Aviation Department, the MiamiDade Fire Rescue Aviation Division, and various public safety agencies conduct MIA’s FAA-mandated triennial emergency drill. The full-scale aviation emergency exercise, which simulates an aircraft accident, is successfully carried out with the help of more than 140 local volunteers.
The new year at MIA begins with an all-time single-day passenger record of 144,192, set on January 4.
On March 5, America’s three major bond rating agencies
On January 29, the Board of County Commissioners approves
to MDAD’s Series 2014 Aviation Revenue Refunding Bonds.
the Ambassador Cab Program, raising standards for all taxicabs that serve customers at MIA. The new program, which goes into effect in the first quarter of 2015, mandates updated technology
affirm MIA’s strong financial health, assigning “A” ratings Chairwoman Rebeca Sosa honors the Department with a County proclamation.
for cabs and stringent customer service standards for drivers.
At the Skytrax 2014 World Airport Awards, held in Barcelona,
TAM Airlines launches direct service between Miami and Belém,
serving 40-50 million passengers.
Brazil on February 2, marking MIA’s first new international
Spain on March 26, MIA is named one of the world’s best airports
destination of 2014.
Miami-Dade Aviation Director Emilio T. González travels to
On February 20, Mayor Carlos A. Gimenez inaugurates the
additional U.S. Customs and Border Protection officers at MIA,
airport’s four new high-tech Aircraft Rescue and Fire Fighting
Washington, D.C. in the final week of March to advocate for meeting with members of Congress and top administration officials.
vehicles. The new ARFF trucks substantially enhance the airport’s ability to respond to airfield emergencies and keep MIA
One week later, CBP announces that 60 additional CBP officers
on the forefront of life safety technology.
will be assigned to MIA in 2015 to alleviate long wait times for passengers arriving at the airport from abroad.
03
Jetairfly begins direct service to Brussels, Belgium
Qatar Airways touches down at MIA for the first time
Boliviana de Aviación launches new service to Santa Cruz
LATAM’s first maintenance facility in North America breaks ground
On April 5, Jetairfly launches direct service to Brussels, Belgium.
Just in time for the 2014 World Cup, TAM Airlines launches
The new route to the capital of the European Union marks MIA’s
direct service to Fortaleza, Brazil, on May 31, marking MIA’s
15th European destination and the addition of MIA’s fifth low-
11th destination in South America’s largest, most populous
cost foreign carrier.
nation and the 10th World Cup host city served by MIA.
New international carrier InselAir Aruba begins direct service to
Community leaders join officials from MDAD and the LATAM
the Caribbean island nation on April 11.
Airlines Group at MIA on June 4 to celebrate the groundbreaking of LATAM’s first maintenance facility in North America. Together,
On May 12, the MIA Online Store goes live, featuring products
construction and operations will bring more than 300 new jobs
that showcase the airport’s three-letter airport code logo, which
to the community.
has become synonymous with the destination itself. Also on June 4, Air Europa returns to MIA with transatlantic flights The Greater Miami Convention & Visitors Bureau teams up
between Miami and Madrid, giving customers a third option for
with MIA to launch a new, expanded version of the Bureau’s
service to Spain’s capital.
successful Miami Begins with Me customer service training program on May 21. More than 100 of MIA’s service-minded
Two days later, Boliviana de Aviación launches new service
employees make up the inaugural class.
between Miami and Santa Cruz, Bolivia’s most populous city and leading business center.
Two days later, CBP Commissioner Gil Kerlikowske and members of South Florida’s bipartisan congressional delegation
On June 10, Five-Star global airline Qatar Airways touches
visit MIA to discuss increasing CBP staffing levels at America’s
down at MIA for the first time, creating Florida’s only direct
second-busiest port of entry.
service to the Middle East. The Miami-Doha route also gives MIA customers access to Qatar Airways’ vast global network and premium service.
04
MIA’s World Cup 2014 Brazil kickoff
The LAN Airlines Boeing 787 Dreamliner at MIA
American Airlines celebrates new Cap-Haïtien service
The new Eastern Air Lines arrives at MIA
Two days later, World Cup 2014 Brazil kicks off and MIA –
July begins with a welcome report from Miami-Opa locka Executive
America’s unrivaled gateway to Brazil – celebrates in samba
Airport (OPF): through the first half of 2014, year-over-year aircraft
style with live Brazilian musical performances, soccer-themed
operations at OPF are up 21.2%, reflecting the facility’s rise as a
art exhibits and special promotions. During the month-long
preferred choice for private jet travel in the South Florida region.
competition, MIA serves more than 178,000 passengers traveling to and from Brazil, including futebol fans and even the
On July 10, for the seventh consecutive year, the Government
U.S. Men’s National Team.
Finance Officers Association of the U.S. and Canada presents MDAD’s Finance Division with the Distinguished Budget
Also on June 12, the U.S. Department of Transportation issues
Presentation Award. The Finance Division also earned the
a report naming MIA among the top five U.S. airports for new
GFOA’s Certificate of Achievement for Excellence in Financial
small business contracts. MDAD’s Minority Affairs Division is
Reporting for the 23rd consecutive year.
recognized for leading the Department’s efforts to directly engage small and disadvantaged local businesses in airport work.
In the first week of August, MIA is named the “2013-14 Airport of the Year” by the 51,000-member Air Line Pilots Association,
On June 19, MIA celebrates one year of connecting passengers,
International for engaging with pilots to ensure the highest safety
employees and aviation fans with all things MIA via its social
standards for passengers, crew and cargo.
media channels. During the month, MIA surpasses 5,000 Twitter followers and 8,000 Facebook likes.
The LAN Airlines Boeing 787 Dreamliner makes its inaugural landing at MIA on August 9, making LAN the first airline to offer
As June concludes, MIA’s popular automated passport control
regular service to Miami with the high-efficiency, long-range aircraft.
kiosk program expands to international travelers from 38 countries under the U.S. Visa Waiver Program. MIA’s self-service passport
On September 12, the release of MIA’s seventh annual
kiosks go from expediting an average of 5,000 passengers per day
independent Customer Satisfaction Survey shows improvement
to an average of 11,000 passengers per day.
in all areas, including international arrivals, departing passengers and those greeting travelers.
05
Five days later, airport stakeholders gather for the official opening of the TSA Pre 3™ Application Center at MIA, which allows travelers to complete the application process for the expedited screening program right at the airport. On October 2, MIA hub carrier American Airlines launches firstever daily service to Cap-Haïtien, Haiti, complementing their longstanding Miami-Port-au-Prince service. Haitian President Michel Martelly and Miami-Dade Commissioner Jean Monestime are onboard the inaugural flight. The same day, American Airlines announces daily service from MIA beginning in 2015 to four new domestic destinations: Austin, Texas; Kansas City, Missouri; Salt Lake City, Utah; and San Antonio, Texas. On October 17, the Aviation Department holds its first-ever Leadership Summit, with Director González outlining his longterm vision for MIA and the County’s general aviation airports. One week later, MIA conducts a live, full-scale environmental emergency response drill to help first responders prepare for the possibility of a chemical spill. The annual exercise is required for the airport to maintain its International Organization for Standardization ISO 14001 certification. On November 21, the Minority Chamber of Commerce names MIA its National Airport of the Year at a ceremony in Washington, D.C.
MIA Airport Official, the Miami International Airport app
Just in time for the busy holiday travel season, the MIA mobile
Also on December 16, Director González addresses the
app, “MIA Airport Official,” goes live on November 25. The
U.S. Trade and Development Agency Airport Resiliency
user-friendly guide to airport parking, dining, shopping, flights,
Workshop, describing MIA’s Ebola preparations and other
ground transportation and more puts all of MIA at the fingertips
safety measures to an audience of airport executives from
of mobile users.
Latin America and the Caribbean.
December begins on a grand scale with the Air France Airbus
Eastern Air Lines, an integral part of Miami’s rich aviation
A380 touching down at MIA for the first time, becoming the
history, unveils its first new aircraft at MIA in advance of its 2015
second superjumbo jet with scheduled service at the airport.
service launch. More than 200 Eastern alumni and supporters attend the December 19 celebration.
On December 2, American Airlines launches its first-ever direct service to Campinas, Brazil, MIA’s 12th Brazillian destination.
The following day, domestic low-cost carrier Frontier Airlines launches daily service from Miami to Denver, Chicago, New
On the same day, Lufthansa begins seasonal service to Munich,
York’s LaGuardia Airport, Philadelphia and Washington Dulles
marking MIA’s fourth German destination.
Airport. In all, the budget-friendly airline offers 40 weekly flights from MIA.
On December 16, Finnair begins seasonal flights between Miami and Helsinki. The new route caps a year of strong European
In the process, MIA closes the year by welcoming its milestone
market growth at MIA.
100th air carrier, more than any other U.S. airport.
06
“MIA stands out as one of the nation’s strongest international gateway airports with a dominant position for Latin American and Caribbean air service.” - Fitch Ratings
Photo: Carlos Lugo
FINANCIAL SUMMARY The Miami-Dade Aviation Department operates as a self-
earnings of $796 million. Furthermore, MDAD received $22
supporting enterprise fund of Miami-Dade County, meaning that
million in state and federal grants. Both revenue categories
no County property tax dollars are used to support the airport.
showed steady year-over-year improvement, with notable growth
Rather, operating expenses are funded entirely by aeronautical
in non-aeronautical revenue, which is critical to offsetting the
revenue (aircraft landing fees, fees from terminal and other
aircraft landing fees that MIA air carriers would otherwise be
rentals) and non-aeronautical revenue from concessions.
required to pay. Ultimately, MIA’s airline partners serve as the
Separately, the airport’s $6.5 billion Capital Improvement
guarantors for the Aviation Department’s operating expenses
Program, completed in 2014, is primarily funded by bonds,
and debt service - a fact that underscores the importance of
federal and state grants, and passenger facility charges.
prudent financial management and profitable concessions.
For fiscal year 2013-14, MDAD earned $503 million in aeronautical revenue and $293 million in non-aeronautical revenue for total
The chart below illustrates MDAD’s fiscal year-over-year revenues.
Aeronautical Operating Revenue FY 2014 Category $374,928,971 Aviation Fees $89,689,064 Rentals $38,125,604 Commercial Operations Total Aeronautical $502,743,639 Operating Revenue Non-Aeronautical Operating Revenue FY 2014 Category $27,085,949 Rentals $243,656,694 Commercial Operations $22,399,670 Other Revenues Total Non-Aeronautical $293,142,313 Operating Revenue
FY 2013 $357,115,959 $92,094,582 $47,774,971
Variance $17,813,011 ($2,405,518) ($9,649,367)
% Change 4.99% -2.61% -20.20%
$496,985,512
$5,758,125
1.16%
FY 2013 $20,079,125 $236,572,704 $10,820,919
Variance $7,006,824 $6,436,811 ($4,909,782)
% Change 34.90% 2.72% -45.37%
$267,472,748
$8,533,853
3.19%
Bond Performance America’s three leading bond rating agencies – Moody’s,
capital improvement projects. Other key factors highlighted by
Standard & Poor’s, and Fitch Ratings – all affirmed MIA’s strong
the rating agencies include MIA’s growing non-aviation revenues,
financial health in 2014, assigning ‘A’ ratings and stable outlooks
which help to offset airline landing fees, and the airport
to the Aviation Department’s Series 2014 aviation revenue
management team’s successful containment of operating costs.
refunding bonds, as well as to the Department’s $5.74 billion aviation revenue bonds.
2014 Grants During fiscal year 2013-14, the Department received more than
The agencies based their favorable ratings on several factors,
$22 million in grant money. That total includes federal grants of
including MIA’s stronghold position as the Gateway of the Americas,
$17.8 million and state grants of $4.8 million, which contribute
sustained passenger growth over the past several years, a well-
to capital improvement project costs, among others.
balanced passenger base, and on-budget completion of major
08
MIA supports one out of every four jobs in Miami-Dade County
ECONOMIC IMPACT How does MIA measure up?
MIA continues to be the leading economic engine for Miami-Dade County and the state of Florida. The airport’s most recent economic impact study shows that MIA has an annual financial impact of $33.5 billion on local tourism, cruise operations, international banking, trade and commerce. MIA and aviation-related industries contribute 278,081 jobs directly and indirectly to Miami-Dade
MIA $33.5 billion
County’s economy, equating to one out of every four jobs. Notably, MIA is the port of entry for 70% of all international passengers arriving by air to Florida and 96% of visitors to Miami. On the international trade side, the airport handles 96% of the dollar value of the state’s total air imports and exports, and 44% of the state’s total air and sea trade. MIA is also a major trans-
Disney World - $18.2 billion
shipment point for the Americas: during calendar year 2013, the
Florida Cruise Industry - $12.9 billion Ft. Lauderdale Int’l Airport - $10.6 billion University of Florida - $8.7 billion
most recent year for which such information is available, the airport handled 85% of all air imports and 80% of all air exports between the U.S. and the Latin American/Caribbean region. Once again, MIA was the nation’s number one airport in international freight and second in international passenger traffic during calendar year 2013.
All figures based on latest available data from subject institutions and industry groups
2013 IMPACTS*
MIA-SITE MIA VISITOR GA-SITE GA VISITOR GENERATED INDUSTRY GENERATEDD INDUSTRY
TOTAL IMPACTS
2013 TOTAL IMPACTS
JOBS DIRECT
37,850
117,756
1,994
175
157,775
154,341
INDUCED
17,363
46,139
1,010
69
64,581
63,243
INDIRECT
22,877
29,431
3,373
44
55,725
54,812
TOTAL JOBS
78,090
193,326
6,377
288
278,081
272,395
DIRECT
$1,751.8
$2,916.4
$103.4
$4.3
$4,775.9
$4,692.8
RE-SPENDING/CONSUMPTION
$1,644.2
$2,674.1
$97.1
$3.9
$4,419.3
$4,343.1
$854.2
$815.8
$147.6
$1.2
$1,818.7
$1,792.6
$4,250.2
$6,406.3
$348.0
$9.4
$11,013.9
$10,828.5
BUSINESS REVENUE ($MILLIONS)
$14,841.3
$18,032.8
$620.2
$28.3
$33,522.6
$32,838.8
LOCAL PURCHASES ($MILLIONS)
$1,361.3
$1,357.8
$270.4
$2.0
$2,991.5
$2,950.3
STATE AND LOCAL TAXES ($MILLIONS)
$391.0
$514.3
$32.0
$0.8
$938.1
$923.3
FEDERAL GOVERNMENT AVIATIONSPECIFIC TAXES ($MILLIONS)
$662.4
N/A
$0.9
N/A
$663.4
$644.1
PERSONAL INCOME ($MILLIONS)
INDIRECT TOTAL INCOME
*Most current data available
10
North Terminal Marketplace
COMMUNITY INVOLVEMENT
scheduled for completion in early 2015, will feature six additional disadvantaged business firms that will provide Caribbean and Mediterranean food, stone crabs, empanadas and Cuban-style cigars. The Marketplace, which celebrates Miami-Dade County’s multi-cultural makeup, is located between gates D-26 and D-29.
Small Business Participation The U.S. Department of Transportation has ranked MIA among
Additionally, the Aviation Department awarded more than $6
the top five U.S. airports for engaging small businesses,
million in contracts to local small businesses in 2014 under a
a remarkable achievement that places MIA in the top 8% of
new pilot program that directly engages community small
airports included in a recent audit by the federal agency. MIA
business enterprises in priority maintenance and repair
was highlighted in the audit as one of the few airports that offers
projects at MIA and the County’s four general aviation airports.
educational programs to help disadvantaged businesses
The pilot program currently includes expedited contracting
understand the airport bidding and certification process and
opportunities for more than 30 qualified contractors. MDAD
conducts regular outreach events to inform contractors and
plans to expand the program to include approximately 50
vendors about upcoming business opportunities.
qualified local contractors in 14 construction trades.
In line with those efforts, MIA added seven new disadvantaged
MDAD’s Facilities Management/Project Administration and
business enterprises (DBE) and airport concession DBE firms,
Minority Affairs divisions are managing the program to ensure
thanks in large part to MDAD’s Minority Affairs Division, whose
that small businesses are provided a fair opportunity to
ongoing outreach campaign directly engages small – and
participate in airport maintenance contracts.
often disadvantaged – local businesses to perform work at the airport. The airport’s new North Terminal Marketplace,
11
Project Victory students
Universities and Schools In 2014, MDAD’s college internship program provided 24 college students from 12 different institutions the opportunity to work alongside aviation industry professionals in 13 different MDAD divisions. Last year, the Aviation Department also celebrated the five-year anniversary of its partnership with Project Victory, a Miami-Dade County Public Schools program that provides work study jobs at MIA for high school students with special needs. Project Victory students perform tasks that allow them to build the necessary job skills to secure meaningful jobs in the future. The program has grown from 10 students in 2009 to 26 in 2014, with a waiting list of 15 more. MDAD is proud to partner with Project Victory and assist in the personal and professional development of these special students. To better educate local school children about the aviation industry, MDAD provided 113 airport tours to 85 different elementary schools, middle schools and service organizations in 2014. The guided tours take participants throughout MIA’s terminal and around the expansive airfield.
College Internship Program
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One of MIA’s 75 Volunteer Ambassadors
DASH Show Your Colors exhibit
To help welcome some of the 178,000 passengers who traveled through MIA to and from the World Cup last summer, MDAD partnered with Miami’s renowned Design and Architecture Senior High (DASH) to present Show Your Colors, a soccer-themed art exhibit created by 13 DASH students that was on display inside MIA’s Concourse D. The exhibit featured six large, original murals that captured the electric atmosphere, emotion and national pride of World Cup soccer. MIA also presents artwork by Miami-Dade County Public Schools students on an ongoing, rotating basis in its Children’s Gallery between Concourses D and E.
Volunteer Ambassador Program Seventy-five members of the local community, ranging in age from 21 to 80, donated more than 14,000 hours of their time in 2014 to assist airport visitors through MIA’s Volunteer Ambassador Program. With a diverse roster that includes former educators, military veterans, engineers, nurses and airline employees from 30 countries who speak 20 languages, MIA’s Volunteer Ambassadors lend a helping hand throughout the airport at information counters and with MIA’s courtesy trolley service.
Airport tours for students with disabilities
14
Photo: Carlos Lugo
Miami-Dade County’s largest economic engine continued to grow in reach and impact in 2014
American Airlines celebrated the 25th anniversary of their MIA hub in 2014
Photo: Joe Pries
TRAFFIC GROWTH Passenger Activity For the fifth consecutive year, MIA set an all-time record for
Overall, domestic passengers accounted for 50.9% of the annual
passenger traffic with a total of 40.9 million passengers moving
total, with international passengers making up the remaining
through the international gateway in 2014, an increase of nearly
49.1%. MIA continues to rank second among all U.S. airports for
400,000 passengers over the previous year. MIA’s record year
international passengers.
was driven by an uptick in domestic traffic, which grew by 2.4%. Domestic growth offset a slight 0.5% decrease in international traffic, which was directly impacted by global events, most notably in Venezuela.
MIA PASSENGER GROWTH (In Millions)
50 40
33.9
35.7
38.3
39.5
40.5
40.9
2011
2012
2013
2014
30 20 10 0 2009
2010
Cargo Activity 2014 was another record-breaking year for cargo (freight and
airport continued to hold its enviable position as America’s
mail) at MIA, with a total of 2.2 million tons moved - a year-over-
number one airport for international freight.
year increase of 2.76%. In line with that strong performance, the
MIA CARGO BY TONS (In Millions)
2.5 2.0
1.99
2.0
2010
2011
2.1
2.14
2.2
2012
2013
2014
1.67 1.5 1.0 .5 0
2009
18
GLOBAL ROUTE NETWORK Route map courtesty of Matthew Toro, Miami Geographic
Global Route Network
2014 Developments
MIA boasts a far-reaching air service network that directly
MIA added several strategic passenger destinations to its route
connects Miami-Dade County to more than 150 passenger
network in 2014, highlighted by the launch of Qatar Airways’ direct
destinations across the nation and around the globe. Ninety-six
Miami-Doha service in June. The new route represents Florida’s
of those destinations are located abroad, helping to make MIA
only nonstop air service to the Middle East and quickly expanded
America’s second-busiest airport for international passengers.
from four to five weekly flights because of heavy passenger demand. The Five-Star carrier offers outbound Miami passengers
The local impact of MIA’s route network is also profound: due in
easy one-stop connections to Africa, Asia, the Persian Gulf and the
large part to the airport’s unrivalled access to Latin America and the
Indian Subcontinent from its Doha hub. Inbound Doha passengers
Caribbean, Miami has become the de facto international business
enjoy MIA’s strong lineup of direct connections to the U.S., Latin
capital for the vast region. Nearly 600 multinational corporations
America and the Caribbean.
maintain their Latin American headquarters in Miami, enjoying easy connectivity to the region via MIA. That natural synergy has helped
MIA’s 2014 network expansion was also marked by steady growth
Miami earn América Economía magazine’s recognition as “Best City
in secondary European markets. In April, low-cost carrier Jetairfly
to do Business in Latin America” for four consecutive years.
initiated twice-weekly service to Brussels, Belgium, adding the capital of the European Union to MIA’s network. In December,
MIA’s route network continues to expand in Europe, as well. At the
Lufthansa launched seasonal nonstop service to Munich, MIA’s
close of 2014, the airport offered direct passenger service to 16
fourth German destination. Finnair also began seasonal Miami-
cities on the continent, including Airbus A380 superjumbo service
Helsinki flights in December, bringing back Scandinavian service
on two major transatlantic routes and multiple daily frequencies
to MIA.
to key capitals including London, Paris and Madrid. The diverse European market, combined with MIA’s 74 Latin American and
MIA’s stronghold on the Latin America/Caribbean region continued
Caribbean destinations, are the key drivers for Miami-Dade
to grow in 2014. TAM Airlines added nonstop service from Miami
County’s bustling tourism and hospitality industries.
to Belém and Fortaleza, Brazil, while American Airlines initiated
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(Continued on page 22)
MIA TOP PASSENGER MARKETS* DOMESTIC
INTERNATIONAL
New York, New York
3,139,328
Brazil
1,963,718
Atlanta, Georgia
1,491,606
Colombia Mexico
1,258,184 1,249,545
Dallas/Ft. Worth, Texas
1,103,819
Los Angeles, California Washington, DC
1,069,126 1,051,076
Venezuela
1,080,738
Dominican Republic
1,049,061
1,039,223
United Kingdom Canada
840,020
Argentina Peru
764,569 688,334
Chicago, Illinois Orlando, Florida San Juan, Puerto Rico
978,909 784,305
Boston, Massachusetts
755,185
Charlotte, North Carolina
753,566
Houston, Texas
688,220
Philadelphia, Pennsylvania
560,323
Tampa, Florida Las Vegas, Nevada
974,569
Panama
678,181
Cuba
672,123
Ecuador
592,096
499,111
Germany
579,959
396,255
Bahamas
566,422
San Francisco, California
376,696
Spain
562,155
Detroit, Michigan
329,888
Jamaica
551,642
St. Thomas, U.S. Virgin Islands
324,724
Haiti
510,866
New Orleans, Louisiana
294,563
Costa Rica
496,054
Raleigh / Durham, North Carolina
264,177
Chile
411,848
Baltimore, Maryland
250,562
France
402,538
Denver, Colorado
220,079
Trinidad & Tobago
342,924
Minneapolis, Minnesota
219,064
Nicaragua
339,942
St. Louis, Missouri
194,164
Cayman Islands
335,148
Jacksonville, Florida
157,126
Honduras
324,229
Key West, Florida
141,857
Curacao
319,187
*2013, most current data available
20
“Miami is an essential destination in our expanding global network.” Qatar Airways CEO, His Excellency, Mr. Akbar Al Baker
Photo: Joe Pries
(Continued from page 19)
flights to Campinas, Brazil, bringing MIA’s total destinations in its top
As MIA continues to solidify its network presence in stronghold
international market to 12 – far more than any other U.S. airport.
passenger markets, increased focus is being placed on developing
Separately, American Airlines initiated first-ever daily service to Cap-
new routes to untapped, far-flung world regions. The introduction
Haïtien, Haiti, complementing multiple daily nonstop flights to Port-
of more efficient, longer-range commercial aircraft is making the
au-Prince from MIA.
possibility of such long-haul connections more likely. Combined with Miami’s appeal as a destination for business and leisure, MIA
Another notable air service development was the addition of Frontier
is well-positioned to tap into new travel markets at the furthest
Airlines to MIA’s lineup of carriers in December. With 40 weekly
reaches of the globe.
flights to five major U.S. cities, Frontier’s new Miami service marks the largest presence ever by a domestic low-cost carrier at MIA and gives local customers even more travel options.
RANKINGS OF MAJOR U.S. AIRPORTS* International Passengers (In Millions)
NEW YORK KENNEDY (JFK)
26.5
MIAMI (MIA)
20.2
LOS ANGELES INTERNATIONAL (LAX)
17.9
NEWARK LIBERTY (EWR)
11.3
ATLANTA HARTSFIELD (ATL)
10.3
CHICAGO O’HARE (ORD)
10.2
SAN FRANCISCO INTERNATIONAL (SFO)
9.7
HOUSTON INTERCONTINENTAL (IAH)
9.0
WASHINGTON DULLES (IAD)
7.0
DALLAS/FT. WORTH (DFW)
6.7
TOTAL PASSENGERS TO/FROM LATIN AMERICA & CARIBBEAN* By U.S. Gateway (In Millions)
7.0
MIAMI (MIA) NEW YORK KENNEDY (JFK) ATLANTA HARTSFIELD (ATL) HOUSTON INTERCONTINENTAL (IAH)
15.1
3.8
FORT LAUDERDALE (FLL) NEWARK LIBERTY (EWR)
2.7 2.5 1.8
*2013, most current data available
22
In terms of Florida’s international trade sector, “...as goes MIA, so goes the state.” Ken Roberts, President & CEO, WorldCity, via the Miami Herald
Photo: Joe Pries
AMERICA’S INTERNATIONAL FREIGHT LEADER International trade is a cornerstone of Miami-Dade County’s
MIA’s total air trade in 2013, the most current available data,
economy, and MIA underpins the sector with its extensive air
was valued at $68.5 billion, equivalent to 96% of Florida’s
service network, dominance in international stronghold markets
total air trade value. Each day, a diverse supply of raw goods
and firmly established trade infrastructure.
and finished products makes its way through MIA aboard 39 all-cargo carriers and in the bellies of passenger aircraft: fish,
The latest statistics speak for themselves: MIA continues to lead
produce and flowers from Latin America; pharmaceuticals and
the way as America’s number one airport for international
industrial equipment from Europe; and hi-tech commodities and
freight, outpacing major U.S. gateway airports on the west
telecommunications equipment from Asia. By way of example,
coast and in the northeast. On the global stage, MIA holds the
$2.75 billion worth of cellphone equipment moved through MIA
distinction of being a top-10 airport for freight in two categories,
in the first seven months of 2014 alone. Domestic freight is
ranking as the world’s ninth-busiest airport for both international
also a strong performer at MIA, contributing to the airport’s top-
freight and total freight, which combines international and
three U.S. ranking for total freight. Only Memphis and Louisville,
domestic goods.
dedicated world headquarters for FedEx and UPS, perform better in this category.
Rankings of Major U.S. Airports - International Freight* Rank 1
Airport Miami International (MIA)
Millions of U.S. Tons 1.85
2
Los Angeles International (LAX)
1.09
3
New York Kennedy (JFK)
1.07
4
Chicago O’Hare International (ORD)
0.92
5
Louisville International/UPS (SDF)
0.47
6 7
Atlanta Hartsfield International (ATL) Dallas/Ft. Worth International (DFW)
0.37 0.32
8
Memphis International/FedEx (MEM)
0.30
9
Newark Liberty International (EWR) San Francisco International (SFO)
0.24
10
0.24
Rankings of Major World Airports - International Freight* Rank 1
Airport Hong Kong International (HKG)
Millions of U.S. Tons 4.55
2
Dubai International (DXB)
2.68
3
Seoul Incheon International (ICN)
2.64
4
Shanghai Pudong International (PVG)
2.38
5
Frankfurt (FRA)
2.18
6 7
Tokyo Narita (NRT)
2.14 2.04
8 9
Paris Charles de Gaulle (CDG) Miami International (MIA)
1.85
10
Taipei Chiang Kai Shek International (TPE)
1.72
Singapore Changi (SIN)
2.02
*2013, most current data available
24
Photo: Joe Pries
2014 Performance In 2014, MIA handled 2.2 million tons of cargo (freight and mail), an
Caribbean, MIA handles an impressive 85% of all U.S. air imports
all-time record for the airport that equates to an average of 6,037
and 80% of all air exports from the Latin American/Caribbean region.
tons per day. As the world’s largest gateway to Latin America and the
MIA TOP TRADE PARTNERS $13,192
BRAZIL COLOMBIA
$7,192 $6,908
COSTA RICA PERU
$3,887 $3,829 $3,212 $2,480
SWITZERLAND CHILE ARGENTINA CHINA VENEZUELA SINGAPORE
$2,457 $1,893 $1,858
COLOMBIA
241 176
CHILE
By Total Value (Millions U.S. Dollars)
U.S. PERISHABLE IMPORTS BY AIR 719,803 U.S. Tons
125
PERU
111
BRAZIL
62
ECUADOR
JFK
11.3%
43
ARGENTINA COSTA RICA
38
VENEZUELA
33
GUATEMALA
19
DOMINICAN REPUBLIC
18
Others
MIA 71.6%
By Total Weight (Thousands U.S. Tons)
8.9%
LAX 8.2%
*Most current data available
U.S. FRUIT & VEGETABLE IMPORTS BY AIR 188,635 U.S. Tons
JFK
10.6%
MIA 77.4%
U.S. FLOWER IMPORTS BY AIR 229,402 U.S. Tons
U.S. FISH IMPORTS BY AIR 285,541 U.S. Tons
JFK
MIA 91.4%
17.6%
MIA 55.2%
Others 7.3%
LAX
4.7%
Others 14.9%
LAX
12.3%
LAX 4.1% JFK 2.5% Others 2.0% *All graphs reflect 2013 data, most current available
26
Photo: Dan Forer
ARTS AT THE AIRPORT MIA’s award-winning Fine Arts and Cultural Affairs Program reached new heights in 2014 with the expansion of its popular Musical Happenings program, five new rotating art installations and the launch of a new exhibition space for short documentary films and video artwork – all of which provided welcome entertainment and cultural awareness to millions of passengers at the global hub. The Musical Happenings program, funded in part by a grant from the Knight Foundation Arts Challenge, surprised and entertained passengers with 34 impromptu performances by dancers, percussionists and musical groups. To reflect the cultural diversity of Miami and its visitors, the musical flavors ranged from Latin to African, Peruvian, Bahamian, Haitian and Brazilian. One of the program’s biggest highlights was a rousing Carnival-style samba dance and percussionist performance in Concourse D on the first day of World Cup play in Brazil on June 12. MIA also added short films and video artwork to its repertoire in 2014 with the launch of WAYPOINT, a 110-inch video display in MIA’s South Terminal that features video art by established and emerging artists and documentary films about the artists creating their work. Musical Happenings
Waypoint video display Opposite page: Peace & Love by Roberto Behar and Rosario Marquardt
28
Coral Morphologic
At the entrance to Concourse D near Gate D-31 in the North
photographing humpback and gray whales throughout Central
Terminal, Coral Morphologic took passengers underwater to
and South America.
the world of Miami’s coral reefs with 11 unedited, large-scale color prints by South Florida marine biologist Colin Foord and
MIA’s Central Terminal Gallery featured several exhibits in 2014,
collaborator Jared McKay from their “Flower Animal” collection.
capped off by artist Nina Surel’s Sisterhood, a modern-day take
The prints feature fluorescent corals, which are native to the
on the 19th Century Pre-Raphaelite Brotherhood movement.
warm Atlantic waters in and around Miami, the only mainland U.S.
Brotherhood art sought to revive Renaissance style with its intense
city to have coral reefs. Directly across from Coral Morphologic
color, meticulous attention to detail, complex compositions and
is Silver Springs, which transports passengers back to 1950s
sharp focus on nature. Surel’s new mixed media collection retains
Florida with a collection of 20 black-and-white underwater prints
those broad themes, but brings them boldly into the 21st Century
by photographer Bruce Mozert from Florida’s tourism marketing
with a clear focus on women, delving into female self-identity and
boom era. Silver Springs was presented in collaboration with
relationships between women – thus the Sisterhood name. Surel
photographer Gary Monroe, who selected the 20 prints that
is originally from Argentina and now makes her home – and her
capture those nostalgic times in all their whimsical glory.
art – in Miami.
Journey of Giants/Rutas de Gigantes, a partnership between MDAD and Panama-based non-profit organization Fundación Albatros Media, was a photo and video exhibition in MIA’s South Terminal that documented the migration of whales in the Pacific Ocean from as far away as Alaska and Hawaii to Latin American countries including Argentina, Colombia, Mexico, Panama and Peru. The exhibition’s mission was to foster awareness of the beauty of whales and the urgent need for their protection and conservation. On hand for the opening reception of Journey of Giants was Fundación Albatros Media Director Alejandro Balaguer, a renowned Latin American photojournalist and former correspondent for the Associated Press, who spent 12 years Nina Surel’s Sisterhood Opposite page: Lagoon by Jason Hackenwerth
30
North Terminal’s new international arrivals area
THE NEW MIA
Automated Passport Control Kiosks Automated passport control (APC) kiosks at MIA have cut wait times by 40 percent for U.S. citizens. APC technology allows travelers arriving at MIA from abroad to have their passports
North Terminal Completion
processed in less than two minutes via a self-service kiosk rather
The final phase of MIA’s North Terminal Development project
than waiting in line for a U.S. Customs and Border Protection
was completed in March 2014, marking the end of the airport’s
officer. After installing 30 kiosks in North Terminal and six kiosks
$6.5 billion capital improvement program – and the beginning
in the South Terminal, the Aviation Department will deploy
of a new era at the Gateway of the Americas. The New MIA now
another 36 kiosks between the two federal inspection areas in
offers passengers a facility that serves as the Latin American
early 2015.
and Caribbean hub for American Airlines, with more than 340 daily flights in 2014 – a new all-time high. Phase III of the North
The self-service kiosks are also available to legal permanent U.S.
Terminal’s state-of-the-art baggage handling system, completed
residents and travelers from the 38 countries participating in
last March, provides fully automated luggage screening and
the U.S. Department of State’s Visa Waiver Program. Of the 38
delivery between more than 330 ticket counters, 50 passenger
participating countries, MIA offers direct service to 10: Belgium;
gates and 17 baggage claim carousels, at a maximum rate of
Chile; France; Germany; Italy; the Netherlands; Portugal; Spain;
6,400 bags per hour across 12 miles of conveyor belts. Phase III
Switzerland; and the United Kingdom. Coming in 2015: CBP’s
completion also allows international passengers at Concourse
mobile APC app, which allows passengers to easily scan their
D to claim their bags and immediately check them in for their
passport information from their smartphone.
connecting flight via dedicated ticket counters linked to the new baggage system.
31
Automated Passport Control Kiosks
Central Boulevard digital signage
MIA Hotel Lobby
Miami Central Station
MIA Hotel The lobby of MIA’s 259-room hotel got a total makeover in 2014
system, passengers will be able to board Tri-Rail for quick service
with an expanded, modernized check-in area and full-service
to and from Miami-Dade, Broward and Palm Beach counties.
lounge and sushi bar. A new 70-inch flat screen TV, installed in
With Metrorail, Metrobus and car rental services already under
time for the World Cup last June, was a big hit with sports fans
one roof at the MIC, Miami Central Station will add another low-
during long layovers.
cost ground transportation option for MIA travelers. Coming in 2016 to Central Station is Amtrak service to cities up and down
Central Boulevard MIA’s Central Boulevard project has reduced congestion and
the East Coast and beyond.
improved the airport’s main entrance and exit by adding newly
MIA Mobile App
reconfigured roadways, dedicated service roads for commercial
MIA launched its official mobile app in November, allowing
vehicles, landscaping and digital way-finding signage. Funded by
travelers to easily access the latest information and updates
the Miami-Dade Expressway Authority and the Florida Department
about flights, parking, shops, restaurants and services. The new
of Transportation, the Central Boulevard project has modernized
app, available in English and Spanish on iPhone and Android
and beautified MIA’s front door.
devices, is another example of how the global gateway is leveraging technology to improve the customer experience.
Miami Central Station Miami Central Station, the final phase of the Miami Intermodal Center (MIC), is nearing another major milestone with the facility’s Tri-Rail station scheduled to open in early 2015. After a short two-minute ride from the airport via the MIA Mover light-rail
32
AIRLINE PARTNERS MIA is served by 79 Scheduled Carriers and 21 Charter Carriers 11 U.S. SCHEDULED PASSENGER/CARGO CARRIERS INCLUDING COMMUTERS
42 FOREIGN SCHEDULED PASSENGER/CARGO CARRIERS
7 U.S. PASSENGER/CARGO CHARTER CARRIERS
AMERICAN AIRLINES
AEROFLOT
MIAMI AIR INTERNATIONAL
AMERICAN EAGLE
AEROLINEAS ARGENTINAS
ORANGE AIR
DELTA AIR LINES
AEROMEXICO
SWIFT AIR
EXECAIR
AIR BERLIN
VISION AIRLINES
FRONTIER AIRLINES
AIR CANADA
WORLD ATLANTIC AIRLINES
IBC AIRWAYS
AIR EUROPA
XTRA AIRWAYS
SHUTTLE AMERICA (United Express)
AIR FRANCE
SKYWEST (United Airlines)
ALITALIA
SUN COUNTRY (Seasonal)
ARKEFLY
12 U.S. ALL-CARGO CHARTER CARRIERS
UNITED AIRLINES
AVIANCA
AIR TRANSPORT INTERNATIONAL
US AIRWAYS
AVIOR
AMERISTAR
BAHAMASAIR
12 U.S. SCHEDULED ALL-CARGO CARRIERS
FLORIDA AIR CARGO
BOLIVIANA DE AVIACIÓN
FLORIDA WEST INT’L AIRWAYS
BRITISH AIRWAYS
IFL GROUP
ABX AIR
CARIBBEAN AIRLINES
KALITTA AIR
AMERIFLIGHT
CAYMAN AIRWAYS
MARTINAIRE AVIATION
AMERIJET
COPA
MIAMI AIR LEASE
ATLAS AIR
FINNAIR (Seasonal)
PRAMS AIR
CENTURION AIR CARGO
GOL
SKY WAY ENTERPRISES
DHL EXPRESS
IBERIA
SOUTHERN AIR
DYNAMIC AIRWAYS
INSEL AIR ARUBA
SUNRISE AIRLINES, INC (Million Express)
FEDEX EXPRESS
INSEL AIR INTERNATIONAL
MOUNTAIN AIR CARGO (FedEx Feeder)
INTERJET
SKYLEASE (TRADEWINDS AIRLINES)
JETAIRFLY
UNITED PARCEL SERVICE (UPS)
LAN
1 FOREIGN PASSENGER/CARGO CHARTER CARRIER
WESTERN GLOBAL AIRLINES
LAN ARGENTINA
TAME
FALCON AIR EXPRESS
LAN COLOMBIA
14 FOREIGN SCHEDULED ALL-CARGO CARRIERS
LAN ECUADOR
ABSA
LUFTHANSA
ASIANA AIRLINES
QATAR AIRWAYS
CARGOLUX AIRLINES INT’L
SANTA BARBARA AIRLINES
CATHAY PACIFIC AIRWAYS
SURINAM AIRWAYS
CHINA AIRLINES
SWISS INT’L AIR LINES
DHL AEROEXPRESO
TACA
ESTAFETA
TACA PERU
KLM/MARTINAIR CARGO
TAM
KOREAN AIR
TAP AIR PORTUGAL
LAN CARGO
TRANSAERO AIRLINES
LANCO
VIRGIN ATLANTIC
MAS AIR
WESTJET (Seasonal)
TAMPA CARGO
XL AIRWAYS (Seasonal)
TRANSPORTES AEREOS BOLIVIANOS
LAN PERU
1 FOREIGN ALL-CARGO CHARTER CARRIER AVIALEASING
34
GENERAL AVIATION AIRPORTS
Orion Jet Center FBO at Miami-Opa locka Executive Airport
Miami-Opa locka Executive Airport Centrally located within a short drive of downtown Miami, Brickell,
These investments are part of a long-term program that calls
Miami Beach and popular destinations in northern Miami-Dade
for more than $475 million in private investment at OPF. At the
County, Miami-Opa locka Executive Airport (OPF) is the general
same time, MDAD is investing $4 million in runway and taxiway
aviation (GA) airport closest to MIA and serves as a private jet
improvements to meet the increasing demand.
reliever for the gateway hub.
Miami Executive Airport
Home to three full-service fixed-base operator (FBO) facilities
Miami Executive Airport, known as Kendall-Tamiami Executive
for private jet service, a U.S. Customs and Border Protection
Airport until 2014, had more than 260,000 operations in 2014
office, the busiest Coast Guard Air/Sea Rescue station in the
for its fourth consecutive year of growth. Traffic at the GA airport
United States, and Miami-Dade Police and Fire Rescue helicopter
has skyrocketed by 52% since its runway was extended in 2011
operations, OPF offers a wide range of GA services for both
to provide greater take-off length for the latest private jets. As a
private and public sector users.
reliever airport for MIA, its location in south Miami-Dade provides fast and easy access to the Florida Turnpike, Ocean Reef and
In 2014, year-over-year aircraft operations at OPF grew by 21.6%
the Florida Keys. The airport offers full-service FBO facilities
to 145,389 operations, a sharp increase over the 3.8% growth
serving the expanding corporate and business interests of
rate for the same time period last year. In fact, approximately
South Florida, and is also home to numerous local and federal
1,000 private jets flew into the airport during Art Basel week
government tenants.
2014. The uptick in traffic is part of a larger growth trend at Opa locka, where the number of private jets based at the airport has nearly tripled since 2004. OPF also supports 5,460 jobs and generates more than $570 million in business revenue to MiamiDade County. OPF’s growth closely parallels the influx of tens of millions of private investment dollars at the airport. Since being awarded lease agreements between 1998 and 2007, five developers have invested more than $168 million to develop new facilities at the airport, including high-end private jet terminals, aircraft hangars, upgraded ramp areas and a gasoline station. Landmark Aviation FBO at Miami Executive Airport
35
Miami Homestead General Aviation Airport
Like Miami-Opa locka Executive Airport, Miami Executive
Services offered at Miami Homestead General include
Airport has experienced robust real estate development over
aircraft maintenance, fueling, aerial tours, aircraft tie-down and
the last 10 years, with six private developers investing a total of
storage, car rentals and T-Hangars.
$30 million in new properties on 75 acres.
Miami Homestead General Aviation Airport
Dade-Collier Training and Transition Airport Located midway between Miami and Naples, the Dade-Collier
Miami-Dade County’s southernmost GA airport is adjacent to
Training and Transition Airport (TNT) serves as a precision-
Everglades National Park and only 25 minutes from the waters
instrument landing and training facility in South Florida for
of Biscayne National Park. Miami Homestead General provides a
commercial pilots, student pilots, and a small number of military
convenient link to all of the Florida Keys and is a short 30-minute
touch-and-goes. With a 10,500-foot runway and 75-foot-wide
drive from Key Largo and the Ocean Reef Club, famous for its
taxiways, TNT is equipped to handle a wide range of aircraft
world-class sport fishing and incredible coral reefs. It is also the
from single-engine props to Boeing 747 series commercial jets. While
last refueling stop before the Florida Keys and points further south.
no aircraft are based at the airport, current annual service volume is roughly 175,500 operations. Landing is on a Prior Permission
With approximately 80,000 operations in 2014, Miami Homestead
Required basis for all aircraft with user fees or for aircraft greater
General Aviation Airport has typically served flight training and
than 12,500 pounds.
sport/recreational aviation needs. That trend is shifting to increased corporate charter activity because of population
Constructed in the early 1970s, TNT was originally envisioned
growth in southern Miami-Dade County and popular events like
as the Everglades Jetport, a six-runway facility for commercial
Homestead Speedway’s NASCAR, Indy Racing League and GTO
supersonic jets. After building the first runway, further
auto racing.
development of the property was halted in the late 1970s. The 24,960-acre airport has approximately 900 acres of developed
With its two paved and lighted runways – 3,000 and 2,000 feet
and operational land. The remaining area is managed and
in length – and one 2,400-foot ultralight turf runway, the airport
operated by the Florida Game and Freshwater Fish Commission.
serves all aspects of the general aviation community. Activities include charter flights, flight training, helicopter operations, glider soaring, aircraft aerobatics, sport recreational activities (including experimental aircraft and powered parachutes), agriculture applicator aircraft, parachuting and ultralight activities.
36
MIA’s future Central Terminal concept
ON THE HORIZON With MIA’s $6.5 billion capital improvement program completed
Concourse E-Satellite People Mover Replacement
in 2014 and 95% of airport passengers now using the new
Replacement work for the Concourse E-Satellite automated people
North and South Terminal facilities, the Aviation Department
mover system, constructed in the 1970s, began at the end of 2014.
has focused its attention on modernizing remaining areas of the
The dual-track system, which connects the Concourse E building
airport and addressing other critical infrastructure needs.
to the free-standing Concourse E-Satellite facility, is scheduled to
Central Terminal Redevelopment
begin operations in early 2016.
Redevelopment of MIA’s Central Terminal, which was previously
Airport Operations Center
deferred after the post-9/11 economic downturn, is now projected
Development of a world-class Airport Operations Center (AOC),
to begin after 2020. Currently, Central Terminal is comprised of
scheduled for completion by 2017, will provide staff with an
Concourses E, E-Satellite, F and G, for a total of 49 aircraft gates.
easily accessible, consolidated location to monitor and coordinate
Under the planned redevelopment, Concourse E and E Satellite
all MIA operations and communications, in addition to serving as
will be combined into one, as will Concourses F and G. This new
the primary Command and Control Center for contingency, crisis
configuration will have up to 50 gates.
and emergency operations.
The future terminal will offer significant gate flexibility to
The AOC will initially consolidate MIA’s current Operations Control
meet MIA’s operational needs. Dual parallel taxi lanes between
Room and Landside and Security operations under one roof, which
the new concourses will allow unrestricted aircraft movements
will better facilitate information sharing and analysis to effectively
to and from the new gates and maximize gate utilization. The
manage daily operations and mitigate incidents. It will eliminate
new gate design will accommodate operations by both narrow-
redundant functions and integrate all technologies that are
body aircraft and jumbo jets, with three gates capable of serving
currently available but not being used due to space or infrastructure
the A380-800 – the world’s largest passenger jet. A new federal
limitations. This state-of-the-art center will ultimately enable airport
inspection services facility, as well as post-security connectors
staff to monitor critical radio frequencies, security cameras, facility
between concourses, is also included in the design. The Central
alarms, warning devices and license plate recognition technology,
Terminal redevelopment plan calls for older sections of the facility
among others.
to be replaced in a total of 13 phases.
Airfield Expansion Expanding MIA’s airfield to accommodate projected growth is
During crisis operations, the AOC will host representatives from designated airport divisions - as well as local and federal partners - as needed.
another major project on the horizon. MIA’s strong air traffic is expected to surpass 46 million annual passengers and 442,000
ID Badging Center
annual takeoffs and landings in 2025 – nearing the airfield’s
By the first quarter of 2016, MIA’s critical Credentialing
maximum capacity sooner than previously projected. Additionally,
Operations unit will be moved from its current satellite location
MIA’s surge in new long-haul international routes that require
to a centralized workspace in the main terminal. Along with
longer layover times has created a need to double MIA’s off-
issuing IDs to some 37,000 airport employees, the new badging
gate aircraft parking areas, known as hardstands. To achieve
center will offer computer-based security training and behavior
this expansion, an airport land parcel previously considered for
detection courses. The new workspace will also consolidate
public-private development was instead designated in 2014 for
Airside Operations’ driver’s training courses and customer
the construction of 13 new hardstands. Each new hardstand will
service training under one roof.
enable at least one additional international flight per day at MIA. With each international daily flight generating $300 million to the County, re-purposing airport land for hardstands will generate greater business revenue from airline fees and concession revenues than a public-private development project, and the same number of new jobs as well.
38
AWARDS & ACCOLADES Air Line Pilots Association International
Minority Chamber of Commerce
2013-2014 Airport of the Year
2014 Airport of the Year
U.S. Department of Transportation
Government Finance Officers Association of the U.S. and Canada
Top 5 U.S. Airport for new small business contracts
Distinguished Budget Presentation Award
Skytrax 2014 World Airport Awards
Certificate of Achievement for Excellence in Financial Reporting
MIA named among world’s best airports serving
International Organization for Standardization
40-50 million passengers
ISO 14001 Certification for Environmental Management Systems
Mashable.com Top 3 U.S. Airport for Twitter customer service experience
MIA BY THE NUMBERS
40.9
MIA’s ranking among U.S. airports for international freight and total air carriers
MIA’s 2014 passenger total measured in millions
Number of direct and indirect jobs supported by MIA
278,081
37.5
Percentage of Miami visitors who arrive by air
MIA’s ranking among U.S. airports for international passengers
1
70
2
Percentage of international passengers to FL who travel through MIA
MIA’s economic impact measured in billions of dollars
Airlines serving MIA
96
33.5
100
Number of direct jobs at MIA measured in thousands
LEADERSHIP TEAM EMILIO T. GONZÁLEZ, Director Emilio T. González, Ph.D., is
international company specializing in IT solutions. Dr. González has
the Director of the Miami-Dade
spent most of his career involved in foreign affairs and international
Aviation Department. He directs
security policy issues. He served as Director of the U.S. Citizenship
operations at Miami International
and Immigration Services, an Under Secretary position within the
Airport and four general aviation
Department of Homeland Security in Washington, D.C. Prior to
airports in the Miami area. MIA
his appointments at the Department of Homeland Security, he
handles more than 40 million
served as Senior Managing Director for Global and Government
passengers and two million tons of cargo annually, and is among
Affairs at a major Miami law firm. Additionally, he was Director for
the nation’s busiest international passenger and cargo airports.
Western Hemisphere Affairs at the National Security Council at the
Dr. González has overseen the completion of one of the largest
White House. He also completed a distinguished 26-year career
airport expansion programs in the U.S., a $6.5-billion capital
in the U.S. Army, retiring with the rank of Colonel. A graduate of the
improvement program that has added new terminals, roadways
University of South Florida with a B.A. in International Studies, Dr.
and other infrastructure to MIA and the County’s GA airports.
González also earned M.A. degrees in Latin American Studies from Tulane University and in Strategic Studies and National Security
Prior to joining Miami-Dade County, Dr. González was President
Affairs from the U.S. Naval War College. He was awarded a Ph.D.
and CEO of an international and government affairs consulting
in International Relations from the University of Miami and is a
firm. Previously, he served as President and CEO of Indra USA, the
member of the Council on Foreign Relations.
United States subsidiary of Spain’s Indra Sistemas, S.A., a leading
KEN PYATT, Deputy Director Ken Pyatt is Deputy Director
Mr. Pyatt’s common sense and customer-centric management
of the Miami-Dade Aviation
style has earned him an industry-wide reputation for management
D e p ar t m e n t , ove r s e e ing a
excellence. Prior to joining MDAD, Mr. Pyatt spent more than 35
workforce of more than 1,000
years in airline operations encompassing ramp and terminal
employees and all aspects of
operations at several large airports including New York’s John F.
Landside, Airside and Terminal
Kennedy International Airport, LaGuardia Airport, Chicago O’Hare
airpor t operations, including
International Airport and MIA.
Public Safety & Security, Facilities Management, Facilities Development, and Administration. Additionally, he oversees
Mr. Pyatt holds a Bachelor of Arts degree from Queens College
the Department’s Business Retention & Development Division,
in New York.
which is responsible for all commercial operations, marketing and real estate management for Miami International Airport and the County’s four general aviation airports.
40
JOSEPH NAPOLI, Chief of Staff and Senior Policy Advisor In February 2014, Joseph Napoli
Hamilton, a leading national strategy and technology consulting
was named Chief of Staff and Senior
firm. Previously, he completed a distinguished career in the U.S.
Policy Advisor for the Miami-Dade
Army, achieving the rank of Colonel during his nearly 30 years of
Aviation Department, responsible
service. During his time in the military, Mr. Napoli held numerous
for assisting the Aviation Director
top-level management positions with a focus on Latin America,
with all administrative, financial
including: Operations Manager of the U.S. Embassy/Military
and operational activities. Mr.
Group in Caracas, Venezuela; Military Group Commander/
Napoli also manages long-term special projects for the Director
Senior Defense Official at the U.S. Embassy in Buenos Aires,
and helps shape Departmental policies. His responsibilities
Argentina; Chief of Staff/Deputy Director Strategic Effects of the
include direct oversight of MDAD’s Communications, Fine
Multinational Force in Iraq; and Senior Executive Advisor at the
Arts and Cultural Affairs, Governmental Affairs, Professional
U.S. Southern Command in Miami.
Compliance, and Protocol and International Affairs divisions. Mr. Napoli brings an impressive depth of senior leadership experience
Mr. Napoli earned his undergraduate degree in Engineering
and organizational management knowledge to the post.
at the U.S. Military Academy at West Point and holds Master Degrees in National Security Studies from the U.S. Army War
Before joining MDAD, he held the position of Senior Associate
College and International Relations from Columbia University.
and South Florida Lead at the Miami office of Booz Allen
ANNE SYRCLE LEE, Chief Financial Officer Anne Syrcle Lee is Chief Financial
management for MDAD. Financial management includes
Officer
(CFO) for the Miami-
directing and supervising financial operations, monitoring the
Dade Aviation Department. Ms.
financial results of the Aviation Department, and developing the
Lee manages and oversees
Department’s annual operating and capital budgets. Ms. Lee
five
Strategy
provides strategic assistance to MDAD’s executive management
divisions: Accounting; Capital
team in establishing long-range goals, strategies, plans and
Finance; Financial Planning
policies. She also serves as the Department’s liaison to Miami-
and Per formance Analysis; Grants Management; and
Dade County’s Finance Department and Office of Strategic
Strategic Planning. These divisions perform regular monitoring
Business Management.
Finance
and
of financial performance and review of financial, economic and airline industry data in order to recommend airline rates
She received an Artis Baccalorum (A.B.) magna cum laude from
and charges as well as rent and fee structures. As CFO, she is
the University of Miami with general honors. After completing
responsible for planning and directing the financial and budgetary
post-graduate work in Accounting at Florida International University, she became a certified public accountant.
41
HIRAM L. BARROSO, Senior Executive Assistant and Deputy Chief of Staff Hiram L. Barroso is the Senior
Prior to joining MDAD, Mr. Barroso served as Chief of Staff
Executive Assistant to the Aviation
to County Commissioner Rebeca Sosa, as Director of
Director as well as Deputy Chief
Immigration Constituent Services for U.S. Senator Marco
of Staff, overseeing the day-
Rubio, and as Deputy Director of Constituent Services for U.S.
to-day operations of the Office
Senators Mel Martinez and George LeMieux. Mr. Barroso has
of the Director. Mr. Barroso
experience in the healthcare field, having held management
provides advice to the Director on
and operational positions with HCA Healthcare and Tenet
management issues, assists him in developing internal policies,
Healthcare. In addition to his duties at MDAD, he administers
and coordinates special projects. He acts as liaison between the
and teaches adult learning classes at Miami Senior High School.
Director’s Office and Miami-Dade Aviation Department staff, the Mayor’s Office, the Board of County Commissioners and other
Mr. Barroso holds an undergraduate degree in political science
relevant agencies.
from Florida International University and earned a Master of Business degree in Business Administration from Barry University in Miami, Florida.
CARLOS E. JOSE, Assistant Director for Facilities Management Carlos E. Jose is the Assistant
Mr. Jose’s division provides utilities, public works and cargo
Aviation Director, responsible
area support to MIA and the County’s four general aviation
for the Facilities Management
airports; responds to emergencies and critical issues that
Division. This division is the
require engineering expertise; and is responsible for all in-house
Department’s largest and most
architecture and interior design projects.
diverse division within the Aviation Department, comprised
Mr. Jose earned a Bachelor of Science degree in Management
of 423 employees grouped into Facilities Management, Facilities
Information Systems in 1992 from Barry University in Miami,
Maintenance, Terminal Maintenance, and General Aviation
Florida, and a Master of Business degree from the University of
Airports Maintenance.
Miami in 2000.
42
LAUREN STOVER, Assistant Director for Security and Public Safety Lauren Stover is the Assistant
(DHS) Transportation Security Administration (TSA) from MIA, where
Aviation Director for Security
she was Associate Director for Public Affairs for nearly a decade.
and Public Safety for MIA and
DHS tasked Ms. Stover with building and coordinating the TSA’s
the County’s general aviation
first comprehensive public affairs operation for the southeastern
airports and the first woman
United States, naming her chief media spokesperson for more
in the Department’s history to
than 60 airports. In 2003, she received the TSA’s Gold Medal
direct day-to-day Security, Police
Award for her performance, and in 2004 she received a Unified
and Fire Rescue operations. She was recognized by U.S. Attorney
Best Practices Award from U.S. Customs and Border Protection. In
Wilfredo F. Ferrer of the Southern District of Florida with the
2004, Ms. Stover was promoted to Eastern Field Director for TSA’s
Outstanding Law Enforcement Officer of the Year Award for 2010–
Office of Strategic Communications, overseeing security-related
2011, a distinction never before given to MIA’s Security Director.
public outreach programs for more than 200 airports in 20 states.
Ms. Stover, a 31-year veteran of Miami-Dade County government,
Ms. Stover holds a Bachelor of Science degree in Journalism and
was recruited in 2003 by the Department of Homeland Security’s
Communications from the University of Florida.
GREGORY C. OWENS, Assistant Director for Business Retention and Development Gregory C. Owens is Assistant
to his public service, last serving as Regional Vice President for
Director of Business Retention
Community Reinvestment Lending, South Florida Region, of what
and Development for the Miami-
was then called First Union National Bank. During his career, Mr.
Dade Aviation Depar tment,
Owens has received numerous awards and honors. Most notably,
overseeing the Commercial
he was appointed by the Clinton Administration as a member of
Operations, Hospitality, Marketing
the White House Conference on Small Business; received the
and Real Estate Management
Minority Business Development Agency’s Regional Award for
divisions for Miami International Airport and the County’s four
“Empowering Businesses”; and testified before the U.S. House
General Aviation Airports. Mr. Owens previously served as
of Representatives Subcommittee on Economic Growth and
Division Director for Real Estate Management, and coordinator
Credit and before the Florida House of Representatives on the
of the $1.3 billion Miami Intermodal Center Development and
formation of a Committee on Banking and Urban Affairs.
the North Terminal Development Program. Mr. Owens earned a Bachelor of Science degree from Alabama Before joining MDAD, Mr. Owens was Director of Miami-Dade
A&M University and completed Executive Education studies at
County’s Department of Business and Economic Development.
Harvard University’s Kennedy School of Government.
Mr. Owens brought 13 years of commercial banking experience
43
DAN AGOSTINO, Assistant Director for Operations Dan Agostino joined the Miami-
to manage the airport’s international passenger arrivals process,
D a d e Av i a t i o n D e p a r t m e n t
eight security checkpoints, and two federal inspection facilities,
in February 2014 as Assistant
which welcome the second-largest number of arriving international
Director for Operations. Mr.
passengers in the U.S.
Agostino is responsible for overseeing the Terminal, Landside
With more than 25 years of airline industry experience, Mr.
and Airside Operations divisions
Agostino has held private-sector leadership positions at both MIA
at Miami International Airport and the County’s four general aviation
and New York’s John F. Kennedy International Airport in the areas
airports – a total workforce of more than 350 MDAD employees. His
of airport operations, cargo sales and cargo operations. Prior to
area of responsibility includes more than 3,000 acres of land, a four-
joining MDAD, Mr. Agostino served as MIA Director of Tower/Ramp
runway airfield and seven million square feet of terminal.
Operations for American Airlines.
Mr. Agostino also works closely with U.S. Customs and Border
Raised in Lynbrook, N.Y., Mr. Agostino earned a Bachelor of Science
Protection (CBP) and the Transportation Security Administration (TSA)
degree from Hofstra University in Uniondale, N.Y.
BARBARA JIMENEZ, Assistant Director for Administration Barbara Jimenez serves as
joined the organization as an Administrative Officer. Since
Assistant Director for
then, she has taken on positions of growing responsibility,
Administration
is
applying her knowledge of finance, personnel management
responsible for managing the
and budgeting to roles including Senior Assistant to the
Department’s Administration,
Aviation Director and Capital Finance Division Director.
Human
Resources,
and
Contracts
Administration, Information
Prior to joining MDAD, Ms. Jimenez served the Miami-Dade
Systems, Minority Affairs, and Commodities Management
Water and Sewer Department both as an Administrative Officer
divisions. Each of these divisions performs activities that are
and as the agency’s Public Information Officer.
vital to the daily operations of Miami International Airport, including administration of the Department’s personnel
Ms. Jimenez holds a Bachelor of Business Administration in
and support services functions; provision of technology and
Finance and International Business from Florida International
telecommunications resources to a diverse user base; and
University (FIU) and subsequently earned a Master of Business
coordination of the Department’s procurement activities. Ms.
Administration from FIU. Additionally, Ms. Jimenez earned a
Jimenez has been an MDAD employee since 2000, when she
Certificate in Public Management from FIU and completed the university’s Academy for Strategic Management.
44
PEDRO HERNÁNDEZ, P.E. Acting Assistant Director for Facilities Development Pedro Hernández, P.E., is
In addition to those responsibilities, Mr. Hernández has
Acting Assistant Director for
successfully overseen a $500 million capital improvement
Facilities Development at MDAD
program focused on mitigating MIA’s environmental impact.
and oversees a team of 35
The program included planning, design and completion of
engineers, project managers and
storm water drainage systems, sewerage, environmental
other professionals across six
restoration, asbestos abatement and water distribution
engineering, construction and
systems. Under Mr. Hernández’s leadership, MIA obtained
technical support sections. Primary responsibilities include the
ISO 14001 Certification for Environmental Management
planning, engineering and construction of new facilities including
Systems that cover critical aspects of airport operations.
maintenance of the runways, taxiways, apron pavements at MIA and the County’s four general aviation airports. Additionally,
Mr. Hernández earned a Bachelor of Science degree in
Mr. Hernández directs the engineering and operation of
Engineering at the University of Miami and is a registered
MIA’s aircraft fuel supply system, which delivers 2.6 million
Professional Engineer in the State of Florida. Additionally, he
gallons of fuel each day to aircraft operating at the airport.
has completed post-graduate studies focused on groundwater pollution and hydrology at Florida International University and Princeton University.
MILTON COLLINS, Associate Director for Minority Affairs Milton L. Collins serves as
available through Disadvantaged Business Enterprise, Community
Associate Director of MDAD’s
Business Enterprise, Community Small Business Enterprise,
Minority Affairs Division. He is
Local Developing Business and Small Business Enterprise
responsible for ensuring that
programs. He is also charged with monitoring compliance of
women- and minority-owned local
minority programs between prime and sub-prime contractors.
small businesses are provided every opportunity to participate
Mr. Collins holds a Bachelor of Science degree in Political
in contracting opportunities with the Miami-Dade Aviation
Science and Public Management from Florida A&M University
Department. Mr. Collins is also responsible for increasing public
in Tallahassee, Florida, and a Master of Science degree in
awareness of minority participation opportunities at MIA that are
Management from St. Thomas University in Miami.
45
TONY QUINTERO, Associate Director for Governmental Affairs To ny Q u i n te ro , a 3 2 - ye a r
develops and promotes the Aviation Department’s federal and
veteran of MDAD, serves as
state legislative and regulatory goals and objectives, working
Associate Aviation Director for
closely with elected officials, federal and state agencies, airport
Governmental Affairs, where
associations, consultants and the business community to
he is responsible for directing
protect and promote MDAD’s interests.
the Department’s legislative and regulatory affairs at the
Mr. Quintero graduated magna cum laude with a Bachelor’s
local, state and federal levels. At the local level, he serves as
degree in Public Administration from Barry University. He is
the liaison with the Miami-Dade County Mayor’s Office and the
active in various professional associations, including Airports
Board of County Commissioners and is responsible for obtaining
Council International and the Florida Airports Council.
Board approval of Aviation Department contracts, leases and other legislative and fiscal proposals. Mr. Quintero also
Photo: Joe Pries
Photo: Joe Pries
20 ANNUAL REPORT 14 MIAMI-DADE AVIATION DEPARTMENT
eBoyMIA Pixorama MIAMI-DADE COUNTY
Carlos A. Giménez Mayor
BOARD OF COUNTY COMMISSIONERS Barbara J. Jordan
Xavier L. Suarez
Jean Monestime
Daniella Levine Cava
Audrey M. Edmonson
Dennis C. Moss
Harvey Ruvin
Sally A. Heyman
Senator Javier D. Souto
Robert A. Cuevas, Jr.
Bruno A. Barreiro
Juan C. Zapata
Emilio T. González
Rebeca Sosa
José “Pepe” Díaz
District 1 District 2 District 3
Jean Monestime Chairman
Esteban Bovo, Jr. Vice Chairman
District 4
District 5
District 6
District 7
Esteban Bovo, Jr. District 13
District 8
District 9
District 10 District 11
Clerk of Courts
County Attorney
District 12
Miami-Dade County provides equal access and equal opportunity in employmentand services and does not discriminate on the basis of disability. “It is the policy of Miami-Dade County to comply with all of the requirements of the Americans with Disabilities Act.”
MIAMI-DADE AVIATION DEPARTMENT — MARKETING DIVISION T 305.876.7862 • F 305.876.7398 • marketing@miami-airport.com www.miami-airport.com
Aviation Director