2016 Travel Professional Voyage Guide by Windstar Cruises

T RAVE L P RO F E S S I O NAL GUIDE

Introducing ...

CONDÉ NAST TRAVELER 2016 Gold List Favorite Cruise Lines

TRAVEL WEEKLY 2015 Silver Magellan Award Market Leader in Small Ship Cruising

CRUISE CRITIC 2016 Cruisers’ Choice Awards Best Small Ship Service — Star Breeze Best Embark — Wind Surf

PORTHOLE CRUISE MAGAZINE 2015 Annual Readers’ Choice Awards Most Romantic Cruise Line

TRAVEL + LEISURE 2015 World’s Best Awards #3 Best Small Ship Cruise Line

CONDÉ NAST TRAVELER 2015 Readers’ Choice Awards #3 Small Ship Cruise Line

For reservations call Windstar Cruises at: 800-258-7245 2101 4Th Avenue | Suite 210 | Seattle, WA 98121 W I N D S TA R _ S A L E S @W I N D S TA R C R U I S E S . CO M W I N D S TA R C R U I S E S . CO M AG E N TC E N T E R .W I N D S TA R C R U I S E S . CO M 16-0026/5.11.16

W I N D S TA R AC A D E M Y. CO M

J U LY 2 0 1 6 — N OV E M B E R 2 0 1 7

W ELCOME TO W I NDSTA R Dear Travel Professional, Windstar Cruises’ tagline “180 Degrees from Ordinary®” embodies a promise to our guests of a truly unique style of cruising — upscale yet unpretentious aboard casually elegant yachts. Today, with six ships in our fleet, we are fully invested in bringing your clients a more than memorable vacation unlike any other in the market. Windstar offers the best of small ship cruising visiting picturesque harbors off the beaten path in private yacht style. Our sailing and all suite yachts cruise to legendary locales affording your clients delightful encounters and storybook ports, exceptional service and worldclass cuisine. When you sell a Windstar cruise you can almost guarantee repeat clientele and referrals. In the spirit of Windstar’s tagline and unique style, we announce a new Star Promise to the travel trade. This is our commitment to you, the travel professional, that by working together we will both shine more brightly.

LU XURY CRUISI NG I N PR I VAT E YACH T ST Y LE Yacht Style Cruising — With fewer than 300 guests, Windstar is all about you and freedom from the crowds and regimen of larger

Our I Excellent Agent Service I Outstanding Educational Programs I Fresh Sales Tools & Support I Extraordinary Cruise Experience

Shining Brightly Together

ships. Relax in your luxurious and casually elegant home away from home. This feels like your own private yacht. Unique Voyages — Recognized annually for the best itineraries in small ship cruising, Windstar brings you closer to the legendary places and stunning smaller ports larger ships can’t reach. VIP Service — Acclaimed the best on the sea, our staff will greet you by name, fulfill your wishes before you even realize you have them,

We are dedicated to our Star Promise and are excited to chart a new course of success with you, “180 Degrees from Ordinary!®” Smooth Selling, Steven Kona Simao, CTC Vice President, Travel Agency Sales

and treat you like the VIP you deserve to be — with never a whiff of pretense. Local Culture & Cuisines — Enjoy more time in port to immerse in the local culture and culinary delights of the region. Indulge in an exclusive, complimentary Private Event on every voyage. Shop with Windstar’s chef on local market tours. Experience the best in local dance, music, and artistry on board the yachts. Best Value in Luxury Cruising — We’re proud of our recognition as the best value in luxury cruising, year after year. Windstar offers all the luxuries you expect at a price you don’t.

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

W I N D S TA R C R U I S E S .CO M | 8 0 0 - 2 5 8 -7 24 5

SMALL SHIP EXPERIENCE

PERSONALIZED SERVICE

U NLIK E AN Y OT HER CRUISE

#1 SERV ICE – I N T HE WOR LD *

more. Away from lines, from waiting, away from the whole

your clients are our first priority. Every moment of their Windstar

idea of group travel.

experience is all about them.

Invite them to amazing places where they relish intimate

The pampering begins the instant you ask a Windstar Vacation

cultural experiences, and connect with the world as only a

Planner to find the perfect match among our collection of

small ship can allow them to do. This is their vacation, their

voyages. It continues as the Vacation Planning team helps plan

own experience. As individual as they are.

and customize each aspect of your client’s vacation.

Welcome your clients to the world of small ship cruising —

When at last we welcome your valued clients on board, the fun

to Windstar’s graceful yachts, each one welcoming fewer

really begins. Every time we see them smile. Every time we catch

than 300 lucky guests. With six beautiful yachts, Windstar

them by surprise by bringing them just the right thing at just the

gives your clients more true small ship choices than anyone

right time. Every time we see the looks on their faces that tell

in the world.

us this is like nothing they’ve ever done before. This affirmation

nvite your clients to step away from the crowds. Away from towering decks and a thousand people, or even

rom the moment your clients step on board and we greet them by name to the moment we reluctantly bid them farewell,

makes our day. * Star Breeze named Best Small Ship Service in

“I recently returned from the most exquisite cruising experience of my life. It wasn’t actually cruising. It was yachting. In the most luxurious and relaxing form, on board the delightful and beautiful 148-passenger yacht, Wind Spirit … It was the most relaxing experience of my life.”

2016 Cruise Critic Cruisers’ Choice Awards.

— Stephy Cole, Travel Professional, Cruiseabout Castlecrag, Australia

W I N D S TA R C R U I S E S .CO M | 8 0 0 - 2 5 8 -7 24 5

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

W I N D S TA R G U E S T S O N LY

GET CLOSER TO T HE WOR LD

E XCLUSI V E PR I VAT E EV E N TS

nly on Windstar’s small ships can your clients dine alfresco as they skirt the legendary coastline of Italy’s Cinque

ach Windstar voyage includes a complimentary Private Event designed to take your clients closer to the people and places

Terre, explore sand-fringed motus off the shore of Raiatea, or

we visit.

snorkel with sea turtles in the secluded cays of Puerto Rico’s

On a special day they will enjoy an experience that is both unique

Isla Culebra. They can mingle and chat with the locals in Hvar

and iconic, from fire dancers and a tropical feast on a secluded

as their small group disperses in search of the perfect Croatian

motu to a live concert and moonlit dinner in the courtyard of the

gnocchi. They can ask questions at will of the onboard Costa

Celsus Library in Ephesus. Come. The magic is waiting.

Rican Naturalist, and sail off the beaten path to “insider” locales known only to yachtsmen. It’s an intimate style of cruising that promotes connections, understanding, and a renewed sense of wonder.

W I N D S TA R C R U I S E S .CO M | 8 0 0 - 2 5 8 -7 24 5

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

BE OUR GUEST

T H E U LT I M AT E L U X U R Y

A LWAYS COMPLI ME N TA RY

ACCOM MODAT IONS

A B OA R D E V E RY W I N D S TA R C R U I S E YO U W I L L E N J OY. . . • Champagne welcome reception

here’s no place like home, especially on a Windstar yacht. Each beautifully appointed stateroom or suite is designed

for comfort and features romantic ocean views, comfortable

• Windstar exclusive local Private Event on all voyages*

beds with soft leather headboards, soothing seascape colors, and

• Beautiful Sail Away from every port

hand-selected artwork.

• Spectacular onboard deck barbecue gala** • Onboard entertainment, including local performances in most regions • Beautifully appointed ocean view stateroom or suite, many with private French balconies • All meals, in all venues

Thoughtfully designed spaces offer comfortable seating areas and expansive storage, with elegant touches everywhere — like luxurious Egyptian cotton linens, L’Occitane en Provence® bath products, and concert quality sound from the Bose® SoundDock. From waffle-weave robes and slippers to fresh flowers and fruit baskets, every need and desire has been anticipated, and delivered.

• Fully equipped Watersports Platform, use of all watersports equipment included** • Non-alcoholic beverages, including specialty tea and coffee drinks • Plush bathrobes and slippers • Fresh flowers and fruit in staterooms and suites • Marble finished baths (power yachts only) • Flat screen TV and DVD player • Access to the Bridge to chat with officers * Excludes repositioning cruises.

E N J OY T H E A L L S U I T E LU X U RY O F O U R P OW E R YAC H T S Surprising both in the beauty of their design and the sweep of their size, Windstar’s suites are a haven of sophisticated luxury. Soft lighting, private viewing balconies, and an in-suite bar stocked with favorite beverages set the stage. Spacious walk-in closets offer generous accommodations for luggage and souvenirs. And the bathroom is a welcome retreat, lined with marble, and featuring a full-sized tub and shower. Pleasant dreams.

** Dependent on port and weather conditions.

W I N D S TA R C R U I S E S .CO M | 8 0 0 - 2 5 8 -7 24 5

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

LIFE ON BOARD

S H I P TO S H O R E , W E I N TO X I C AT E T H E S E N S E S

YOUR CLIE N TS’ YACH T IS WA I T I NG

CULI NA RY E X PER IE NCE S

electable cuisine, unique cultural experiences, inspired wine pairings … Windstar lets guests not only see but “taste” the ports of call they visit. Each nightly

menu transforms the freshest local ingredients into delicious regional cuisine, while innovative culinary programs entertain, educate, and immerse guests in the world’s most intriguing cultures.

CO M P L I M E N TA RY P R I VAT E E V E N T S

YAC H T C LU B

Each cruise features an exclusive

Yacht Club lounge where gourmet

Private Event, a complimentary onshore

sandwiches, snacks, and beverages are

urroundings on board are elegant, sophisticated, and reflect the discerning tastes of our guests. Days are

celebration that includes authentic local

available for dining in or a perfect picnic

relaxed and unregimented, perfect for stimulating conversations with like-minded travelers and engaging

entertainment, cultural experiences,

crew. And throughout the ship, there’s a delicious freedom from crowds, and warm, impeccable service that’s

and cuisines.

been voted the best on the seas.

A M P H O R A R E S TAU R A N T N O JAC K E T S O R T I E S R E Q U I R E D

O N B OA R D E N T E R TA I N M E N T

Attire on board is “resort casual,” never stuffy.

Live music, a casino, and other activities

Feel free to leave your coat and tie at home.

and demonstrations are supplemented by local performances or guest lecturers in

OPEN DINING Dine when you want, where you want, and with

most regions.

class menu and elegant setting. Dinner.

STELLA BISTRO

ashore. Day and evening.

C U L I N A RY E V E N T S Cooking demos and classes with seasoned chefs, culinary shore excursions, culinary-themed cruises, and exclusive, complimentary cultural dining experiences give guests insights into a place’s land, traditions, and soul.

Savor French-inspired café cuisine. Wind Surf only. Reservations recommended, no surcharge. Dinner.

whomever you want, with no assigned tables

S I G N AT U R E SA I L AWAY

or seatings.

Thrill to the majestic sounds of “1492: Conquest of

V E R A N DA

Paradise” by Vangelis as you leave every port of call.

Casual and delicious, Veranda offers

S I G N AT U R E D E C K B A R B E C U E An open bar, a sumptuous buffet, dancing under the stars, impromptu performances, and live music highlight this signature event once on every cruise.

full-service or buffet-style meals

OPEN BRIDGE POLICY No appointment needed to drop by the Bridge

T H E R E L A X I N G W I N D S PA

for a chat with the Captain or to take in the

Enjoy the most tranquil place on earth, at sea, as you

expansive view.

savor spa rituals designed to elevate your sense of well-being.

WAT E R S P O R T S P L AT FO R M

alfresco. Breakfast and lunch.

CANDLES

M A R K E T TO U R S Guests have the opportunity to accompany the chef to a local market to

Dine outdoors under the stars at this

select local ingredients for the evening’s

poolside grill featuring seafood and

culinary masterpiece.

steak specialties. Reservations required,

Enjoy the sea without going ashore from the

FITNESS CENTER

Watersports Platform at the stern. Complimentary

If you wish, you can work out 24/7 on equipment

Enjoy the ultimate culinary adventure

equipment lets you try your hand at paddle

including free weights, exercise machines, and

with a unique themed cruise that

boarding, kayaking, snorkeling, sailing, swimming,

treadmills, as well as complimentary instructor-led

features regional cuisine, beverages,

water skiing, or windsurfing.

fitness classes. All with an unparalleled floor-toceiling view of the sea.

AmphorA defines fine dining with a world-

Relax in the casual atmosphere of the

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

no surcharge. Dinner.

C U L I N A RY–T H E M E D C R U I S E S

and learning opportunities both on board and off.

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

T R AV E L P R OT E C T I O N

O PTI O NAL PAC K AG E S

Commissionable at 10%

LU XURY A S YOU LIK E I T

Full Sail and Full Sail Plus Plans Windstar Cruises offers guests the opportunity to purchase either our Full Sail or Full ®

Sail Plus Protection Plan. Both of these plans are optional and must be paid for at time of deposit. Payments are not refundable. Both plans are available for U.S. residents. Because cancellation fees apply regardless of the reason for cancellation, including

ustomize your client’s vacation by adding shore excursions, pre- and post-cruise

medical and family matters, we strongly recommend the purchase of either the Full

hotel packages, land packages, airline flights, transfers, and more. Windstar’s

Sail Plan, which protects guests if their trip is canceled or interrupted for covered

convenient Premium Beverage Alcohol Package is also a great way to earn extra

reasons — or Full Sail Plus Plan, which provides the added protection of a future

commission for you.

cruise credit if they cancel for uncovered reasons. Both Plans include:

P R E M I U M B E V E R AG E PAC K AG E Commissionable at 10% Windstar’s Premium Beverage Package* provides unlimited beverages, including house brands and a number of select premium brands, wine by the glass from the

• Trip interruption benefit • Primary Medical expense/emergency assistance benefit • Travel delay benefit • One call 24-hour travel services network

per glass wine menu, house champagne, and beer. Includes mini-bar beverage

For further information ask for the plan certificate which fully details the coverage,

selections and beverages provided through room service.

provisions, limitations, and exclusions of the plan offered and is available upon

* Premium Beverage Packages are only sold per stateroom/suite and must be purchased for all guests occupying a stateroom/ suite. Package must be presold by travel professional at least 7 days prior to departure and must be purchased for the full duration of the cruise. Package price is per stateroom/suite, per day and does not include the standard 15% beverage service charge. Package prices are inclusive of applicable taxes. Minimum drinking age aboard Windstar Cruises is 21 years old. Please call for full details and current pricing.

request at any time. The certificate will be included in the cruise documents. You may view the Travel Protection Plan at www.tripmate.com/wpF429W. These plans are underwritten by United States Fire Insurance Company, 5 Christopher Way, Eatontown, NJ 07724. The plans are offered and administered by Trip Mate, Inc. (In CA, Trip Mate Insurance Agency), 9225 Ward Parkway, Suite 200, Kansas City, MO 64114. Phone: 800-888-7292.

I N T E R N E T U SAG E P L A N S Commissionable at 10% Windstar offers various data usage plans for internet access on the cruise. Boost

P E R S O N A L L AU N D RY S E RV I C E The convenience of freshly pressed clothes

your income and free your clients from tedious data tracking by pre-selling them an

Windstar’s laundering service makes it easy to travel light and enjoy the feeling of freshly

Unlimited Plan.

washed and pressed clothing every day from our professional laundry. Enjoy quick turnaround service of 24 hours on all items and same-day service on items turned in by

P R E – A N D P O S T– C R U I S E H OT E L O R L A N D PAC K AG E S Commissionable at 5%

9:00 a.m. Package includes laundry service for both stateroom/suite occupants*. *Package price per stateroom/suite includes both stateroom/suite occupants. Single occupant stateroom/suite package price is reduced by one half. Laundry Package must be added by the first day of the cruise and will be priced by the total number of cruise days. Pricing is inclusive of applicable taxes. Dry cleaning is not available. Please call for current pricing.

Extend cruise vacations with a stay in a luxury hotel personally selected by Windstar. Our pre- and post-hotel program offers renowned hotels conveniently located near the best restaurants and local attractions. Commissionable at 5%

G I F T S & S E RV I C E S Arrange for a spectacular send off with an appealing selection of onboard gifts that include champagne, wine, flowers, WindSpa treatments, chocolate-dipped

Expand your clients’ vacation experience with multi-day Land Packages. Our carefully

strawberries, cigars, and much more. Guests may purchase these items on board on

crafted land packages include engaging tours to regional highlights with expert

the first day of the cruise, or in advance by calling Windstar at 800-258-7245. For

guides. Also included are luxury hotel accommodations with daily breakfast, complete

gifts please call at least 7 days before the sailing date.

luggage handling, and transfers in private, climate-controlled transportation. For more information and to book packages, please call For more information and to book packages, please call

Windstar Vacation Planning at 800-258-7245.

W I N D S TA R C R U I S E S .CO M | 8 0 0 - 2 5 8 -7 24 5

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

VIVE LA DIFFÉRENCE

EUROPE , W I NDSTA R ST Y LE

indstar shows your clients a Europe few people ever see. Traveling with fewer than 300 guests, they dock right in the heart of Old World cities and visit villages off the beaten path where larger ships can’t

go. They’ll also spend more time in port, where their small numbers ensure a more authentic experience. Local performers bring entertainment on board, they can dive right off the Watersports Platform into cerulean waters brimming with legends, and your clients can choose from unique culinary explorations that take them deep into local culture and history. With our Star Promise to you, Windstar gives them everything they want from Europe.

I TA LY • Discover small hidden harbors such as Portofino, Portovenere, and Lipari. • See a new port almost every day, with never more than one at sea day per cruise. • Overnight in fascinating destinations such as Venice. • Visit a local Italian market with our Windstar Chef (complimentary). • We offer tours that enjoy the local wine and cuisine. • We offer experiences to Cinque Terra, Tuscany, Florence, Rome, and many more places.

MEDITERR ANEAN • Unique themed cruises such as Grand Prix Culinary Collection.

such as Monemvasia, Kalymnos, Kusadasi,

tastings, walking tours, and even soft adventure

and Nafplio.

tours like biking along the Norwegian fjords.

• See a new port almost every day, with never more than one at sea day per cruise. • Overnight in fascinating destinations such as Monte Carlo.

• Experience daylight cruising through the famous Dardanelles, complete with narration. • Enjoy unique local Private Events in remarkable

• Cruise past dramatic scenery to destinations that are difficult to access by land and to countries few people will ever visit.

• Experience transiting the Corinth Canal on the

venues such as the Celsus Library in Ephesus.

• Windstar’s unique itineraries take you beyond

largest “small” ship that can pass through it.

• Delight in opportunities to experience traditional

the tourist hubs to remote fjords, mountain

• Visit a local Mediterranean market with our Windstar Chef (complimentary). • Enjoy unique local Private Events in interesting • Cruise the Guadalquivir River, the only navigable

Mediterranean country.

• Northern Europe voyages have something for everyone — history tours, culinary and wine

venues throughout Italy in destinations such as

• Windstar visits more ports in Italy than any other

• Call on iconic ports and experience Greece without the crowds in stunning small ports

locales such as Tarragona, Agadir, and Mallorca.

events focus on the wines and cuisine of Italy.

NORTHERN EUROPE

of Monaco and James Beard Foundation

• Enjoy unique local Private Events in fascinating Portofino, Giardini Naxos, and Agrigento. All

GREECE & TURKEY

river in Spain spanning 408 miles, to Seville. • Dock in the heart of Old Town Dubrovnik (larger cruise ships dock outside of Old Town).

Greek and Turkish culture; like a gulet ride in

towns, small villages, and isolated waterfalls.

Bodrum, a Turkish bath or culinary tours that

Plus, the new James Beard Foundation Culinary

introduce you to traditional cooking.

Collection voyages.

• Maximize your time in Greece & Turkey with only one day at sea. • Local entertainment on board each yacht highlighting traditional dancing and songs from the region. • Visit a local market with the Windstar chef.

• Local entertainment is offered on board highlighting the regional culture like a shanty choir, Irish bands, and folk dancers. • Enjoy unique complimentary Private Events in interesting destinations such as Bordeaux, Porto, and Bergen. • Experience more of Copenhagen and St. Petersburg with overnight calls.

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

W I N D S TA R C R U I S E S .CO M | 8 0 0 - 2 5 8 -7 24 5

MAKING ISLAND DREAMS COME TRUE

T HE T ROPICS , W I NDSTA R ST Y LE

indstar’s stunning white yachts are the perfect match for turquoise lagoons, emerald islands, and golden beaches. With their petite size, they carry your clients into coves and harbors too small for larger ships

and visit ports of call larger cruise lines pass by. Island magic is everywhere. Guests on our sailing yachts can watch billowing sails fill with the trade winds and transport them effortlessly to their next destination. Days are punctuated by deck barbecues and beach parties while evenings are filled with phosphorescent wakes and more stars than they can possibly imagine. Our Star Promise to you is to take your clients to tropical locations in a cruising experience they’ve dreamed of.

CARIBBEAN

CO S TA R I C A & PA N A M A

• Discover the hidden harbors and small towns of

• Hike through Costa Rica’s many national parks

TA H I T I

• What better way to explore Tahiti, a nation

deserted beaches.

the Caribbean on a yacht that takes you to ports

and go in search of their spectacular wildlife

of islands, than by yacht. Bora Bora, Moorea,

larger ships simply can’t reach, with room for no

inhabitants including Scarlet Macaws, sloths,

Raiatea, Huahine, Fakarava, and more are waiting

more than 300 pampered guests.

howler monkeys, and more.

to be discovered.

• Escape the lines and find the Caribbean you can

• Daylight transit the Panama Canal, one of the

coral reefs, shallow turquoise blue lagoons, and

• Feast on a specially prepared dinner on a secluded motu in Bora Bora with fire dancers

• Windstar’s iconic small sailing yacht — Wind Spirit

and more.

only get on a small yacht with deserted beaches,

greatest feats of engineering in the 20th century

— offers year round Tahiti voyages with fewer

crystal-clear waters, and amazing snorkeling.

and enjoy the NEW onboard Canal Celebration.

than 148 passengers in all ocean view staterooms

such a diverse ecosystem it has been deemed a

and suites.

UNESCO Biosphere Reserve.

• Set sail through the Caribbean islands with

• Meet the onboard Costa Rican Naturalist who is

numerous ports of call including St. Barthélemy,

with your clients throughout the cruise to answer

St. Maarten, British Virgin Islands, Antigua,

questions, give presentations, and guide hikes.

St. Lucia, Curacao, Bonaire, and St. Vincent & the Grenadines. • Snorkel and SCUBA dive in the best of the Caribbean’s underwater world with numerous touring options. • Enjoy complimentary Private Events including private beach parties at Prickly Pear Beach. • Explore Little Bay, Montserrat — the “Pompeii of

• Discover the amazing coral reefs of Isla de Coiba, soar through the rainforest’s canopy on a zipline,

• Explore Fakarava, a place so stunning, with

• Learn about the Polynesian culture with onboard

• Romantic overwater bungalow packages are

music, dance, and flower presentations.

available in Bora Bora and Moorea to enhance

• Discover each island’s unique Tahitian spirit and

your experience.

wonder with rugged mountain peaks, spectacular

and experience this region with our many touring options.

F L E E T C A L E N DA R

• Explore small Costa Rican towns and a tranquil Nicaraguan fishing village and shop in local

2016

markets. • Absorb Costa Rica’s magnificent biodiversity by

Jul

2017 Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Star Legend Star Breeze

the Caribbean” not visited by other cruise lines.

adding land package extensions to the Arenal

An island that is half lush and green, half gray and

Volcano, Monteverde Cloudforest or Tortuguero

Star Pride

covered in ash from the 1995 volcanic eruption.

National Park.

Wind Surf Wind Star Wind Spirit

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

Caribbean

Europe

Costa Rica / Panama Canal

Northern Europe

Tahiti

W I N D S TA R C R U I S E S .CO M | 8 0 0 - 2 5 8 -7 24 5

New in 2016 MORE BENEFITS WITH EVERY GROUP BOOKING

FULL SHIP CHARTERS

STA R GROUPS

CH A RT ER S & I NCE N T I V E S

indstar’s Star Groups makes it easier than ever for you to sell your groups on Windstar, and we offer exciting advantages and benefits for your clients. Earn your way to complimentary staterooms,

shipboard credit, discounts, and incremental commissions … with as few as 5 staterooms booked.

Two Levels of Benefits Depending on the group date selected, you’ll qualify for the following group booking benefits.

t’s a large group on another line so why not take the whole ship? On Windstar, it’s so easy! Just 148 to 310 guests charters

the entire yacht and opens a whole new world to your corporate incentive clients. Create that incredibly customized experience which will serve to both retain and motivate your client’s top

Star Group Dates

Star Advantage Group Dates

• 5% discount from Savings Fares

• 10% discount from Savings Fares

• Tour Conductor Credit 1:9 guests

• New Guest Amenity of $100 per

person Shipboard Credit • Complimentary Cocktail Party with hors d’oeuvres (18+ guests minimum)

• Complimentary Cocktail Party with hors d’oeuvres (18+ guests minimum) Bonus Commission* *A TC credit has to be earned for Bonus Commision to be paid.

Windstar: An Easy Sell for Groups From affinity group get-togethers to corporate incentive trips, a Windstar cruise is the perfect solution: Just the right size to feel exclusive and pampered, and just the right price to be an affordable and attractive option. Windstar’s six elegant yachts accommodate from 148 to 310 guests in private yacht style with no lines, no waiting, just a warm and intimate ambiance not found on larger cruise ships. Guests enjoy a complimentary Private Event and Signature Deck Barbecue on each sailing, plus signature sunset sail away moments, fine dining, and our unique Open Bridge policy. And with exciting destinations from Europe to Tahiti, and the ability to visit hidden harbors and secluded coves reserved for small ships like ours, we have an itinerary that will suit any size group no matter the time of year they prefer.

Learn More About the Star Groups See the Windstar Travel Agency Portal for complete information and other terms and conditions, email Windstar.Groups@WindstarCruises.com with questions, or call 800-258-7245.

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

MAKE IT YOUR OWN. FULL YACHT CHARTERS FROM WINDSTAR.

person Shipboard Credit

• $100 per person Travel Agent

performing talent. This is the Windstar way.

The intimate scale and private yacht ambiance make these ships the perfect choice for charters. Every day is your client’s by design as the Windstar yacht becomes an exclusive extension of your client’s company. Recognize outstanding achievement with a special incentive reward, a unique Windstar voyage is the perfect way to say “Welcome,” “Well Done!” or “Thank You.” Fly their company flag and grace the dining table with their logo on each menu. Create an experience utterly unique to their own group with customized itineraries and carefully crafted shore excursions. Nothing says “You’re one-of-a-kind” like a one-of-a-kind Windstar cruise. • VIP service. From the very first moment you call to the moment we bid your clients’ farewell, we’ll help you design, plan, and host your client’s special guests. • Never settle for ordinary. Take your client’s charter to a new level of excellence. Away from the crowds. Completely exceptional. Truly theirs. • Made to order for them. Customize your client’s private charter to their own tastes and style. A Windstar charter is as personal as a fingerprint. • Camaraderie. Our small ships are perfect for bringing their group together in a special, exclusive, private yacht experience.

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

G ROW YOU R BUSINESS

FI ND YOUR NE XT W I NDSTA R CLIE N T

WINDSTAR GUEST PROFILE Demographic: • Affluent households • Ages of 45 to 65 • Primarily married couples • Professionals, business owners Lifestyle: • Well-educated • Discerning world travelers • Experienced cruisers • Interested in the arts, environmental issues, food, and wine • Members of country clubs, golf clubs, and art associations

ccording to the 2015-2016 Cruise Industry News Annual

SELLING TIPS

Report, the luxury market niche could see a 53 percent

Overnights: Itineraries which feature overnights allow your clients

increase in passenger capacity from 2015 to 2018. And in CLIA’s

to further immerse themselves in the destination and use the yacht

2015 State of the Cruise Industry Report, specialty segments

as a floating hotel. Overnights represent great value to your clients

including small ships continue to experience double-digit

and can be used to attract new cruisers who want more time to

passenger growth. This means that the market for Windstar —

explore local entertainment but have been reluctant to cruise

and your potential for revenue from selling Windstar — is stronger

based on perception of limited time.

than ever.

Extended stays and evenings: Windstar itineraries often have very

Here’s how to identify a potential Windstar guest and a few ways

few days at sea with the emphasis on taking your clients to exotic

to close the sale on a cruise that is recognized as one

and interesting locales each day. Full day calls and late departures

of the industry’s best values.

allow your clients to take advantage of all the port call has to offer — full day excursions or perhaps a pampering day at the spa or

• The cruise for the non cruiser

fitness center — the choice is theirs.

• Clients who are destination focused

Back–to–back voyages: Our yachts often transit regions providing

• Previous riverboat clients

your clients the ideal opportunities to enjoy a back–to–back

• Wine enthusiasts

cruise experience without repeating any ports. Enrich your clients’

• Food and wine clubs

experience and suggest this prospect.

• Couples — couples traveling together • Not generally suited for kids — minimum age is 8 years old • Honeymooners

This is truly a win–win: Windstar allows your clients to remain in the same stateroom or suite for both segments, we offer additional discounts for booking back–to–back cruises bringing more value to your clients, and more profits to you in commissions.

W I N D S TA R C R U I S E S .CO M | 8 0 0 - 2 5 8 -7 24 5

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

Updated in 2016 W I N D S TA R R E WA R D S O U R PA S T G U E S T S

W I N D S TA R A C A D E M Y

T R AV EL AGE N T ACA DEMY & BE NEFI TS PROGR A M & BE NEFI TS

fter their very first cruise, your clients become members of the Windstar Yacht Club, a private passport to privilege for our honored

guests. Windstar Yacht Club members enjoy special benefits when they book, while they’re on board, and every time they share the Windstar experience with friends and family.

e’re excited to let you know about our renewed vision for the

MEMBER BENEFITS

company: a global fleet that extends our unique small ship style of

• 5% savings on most cruise fares

travel throughout the world! In this comprehensive education program,

• NEW! 5% Welcome Home discount if booked within 60 days of

you’ll find out why our vacation experiences are 180° From Ordinary®.

disembarkation from a qualifying cruise • Complimentary one-category standard stateroom or suite upgrade at onboard check-in* • Discount on upgrade from standard stateroom to suite at onboard check-in*

Here is a sampling of the knowledge you’ll gain from completing the Windstar Academy: an understanding of the history of Windstar and where it is today, the Market Leader in Small Ship Cruising. Find out the differences between Windstar’s yacht style of cruising vs. larger ships and the Windstar onboard experience.

• Private onboard member cocktail reception

Learn about stateroom and suite enhancements and amenities, onboard

• Invitation to dine with the Captain or Ship’s Officers

dining, spa services, watersports and other activities. Acquire a

• Exclusive onboard gift • $100 referral gift for your clients and each friend they refer • NEW! Additional discounts at Windstar Partner Properties. Visit WindstarCruises.com/yacht-club/partner-offers for details

*Depending on availability

knowledge base of destinations and yacht options for each of Windstar’s exciting destinations. Most important — understand how to sell Windstar, along with the sales, marketing & service resources available to help you close the sale.

G R A D UAT E B E N E F I T S 2 CEU credits from The Travel Institute; 3 credits from the Association of Canadian Travel Agencies (ACTA). Go to www.thetravelinstitute.com or www.acta.ca for details on certification programs, eligibility for continuing education credits, and how to receive these credits following graduation. For more sales & marketing resources, go to Windstar Cruises Agent Center at www.agentcenter.windstarcruises.com.

W I N D S TA R C R U I S E S .CO M | 8 0 0 - 2 5 8 -7 24 5

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

ABOARD STAR PRIDE , STAR BREEZE & STAR LEGEND OWNER’S SUITE (OW)

A L L S U ITE YAC HTS

CLASSIC SUITE (CS) BALCONY SUITE 1 (BS1)

1 RADIO ROOM

BEAUTY SALON

300 301 12 302 303 304 305 306 307 11 308 309 310 311

312 314 11 316 318 320 322 12 324

313 315 317 319 321 323 325

06 10 05

200 202 204 206 208 210 212 214

201 203 205 207 209 211 213 215

100 101 102 103 104 105 106 12 107 108 109 110 111 112 113 114 12 115 116 117

216 218 220 222 224 226 228 230 232 234

217 219 221 223 225 227 229 12 231 233 235

118 119 120 121 122 123 124 125 126 127 12 128 129 130 131 132 133 134 135 136 137

RECEPTION

OFFICERS’ ACCOMMODATIONS

OCEAN VIEW SUITE 3 (S3) OCEAN VIEW SUITE 2 (S2) OCEAN VIEW SUITE 1 (S1)

Midship Suites, 05 and 06 — 530 square feet (49 square meters) Suites with 3rd berths — 05 and 06

Ocean View Suites (S, S1, S2, S3): 277 square feet (26 square meters) Suites with 3rd berths — 112-115, 200-201, 300-301 Modified Accessible Suites: 277 square feet (26 square meters), (Suites 134, 136, 232, 234).

• Access to board ship is via stairs only. • Access to/from outside deck may require assistance with doors and thresholds.

OFFICERS’ ACCOMMODATIONS GALLEY

S H I P FAC TS

DECK 5

DECK 4

Owner’s Suite,

Classic Suite,

Forward

Midship

Classic Suite,

Balcony Suite

GUEST CAPACITY: 212

21 WATERSPORTS PLATFORM

DECK 6

Suites with 3rd berths — 204-205, 222-223

AMPHORA

DECK 7

Classic Suites (CS): Forward Suites, 01 and 02 — 400 square feet (37 square meters)

OCEAN VIEW SUITE (S)

DECK 8

Balcony Suites (BS, BS1): 277 square feet (26 square meters)

PURSER

SUN DECK

BALCONY SUITE (BS)

MEDICAL FACILITY

02 10 01

Owner’s Suites (OW): 575 square feet (54 square meters)

GUEST DECKS: 6 CREW MEMBERS: 150-153

DECK 3

LENGTH: 440 feet (134 meters) BEAM: 63 feet (19 meters)

O N B OA R D S PAC ES

+ RESTRICTED VIEW

DRAFT: 16.5 feet (5 meters)

ADJOINING SUITES

1 Yacht Club

Veranda/Candles

Compass Rose

ELEVATOR

Star Bar

Owner’s Suites

Reception

ONE QUEEN SIZE BED ONLY (no twin option)

Bridge

Classic Suites

Lounge

SHOWER ONLY

WindSpa

Balcony Suites

Screening Room

SHOWER ONLY (STAR LEGEND)

Fitness Center

Ocean View Suites

Counter-current pool and whirlpool

Signature Shop

2 0 AmphorA Restaurant

Courtyard

Library

Casino

CRUISING SPEED: 15 knots PROPULSION: Twin propeller, driven by four Bergen marine diesel engines TONNAGE: 9,975 gross registered tons (grt)

MODIFIED ACCESSIBLE SUITES Feature a full-size bed (no twin option)

SHIP’S REGISTRY: Bahamas

Suites 134, 136, 232 & 234, are modified accessible, shower only with a small lip into shower, a step into the bathroom with a portable ramp, standard interior and exterior doorways.

WatersportsPlatform

Star Legend: Enhancements planned April 2018 Star Pride: Enhanced April 2016

DECK 8 DECK 6 DECK 4

W I N D S TA R C R U I S E S .C O M | 8 0 0 - 2 5 8 -7 24 5

Forward

DECK 7 DECK 5 DECK 3

Star Breeze: Enhancements planned November 2017

Ocean View

Suite

Accessible Suite

W I N D S TA R C R U I S E S .CO M | 8 0 0 - 2 5 8 -7 24 5

ABOARD WIND SPIRIT & WIND STAR

ABOARD WIND SURF BRIDGE SUITES Stella Bistro

S TA R D E C K

CATEGORY A CATEGORY BX DELUXE

126 124 122 120 118 116 114 112

140 138 136 134 132 130 128

K ONE

105 103 101

Staterooms with Adjoining Private Doors: Wind Spirit: 124/126, 129/131, 132/134, 133/135, 136/138

110 108 106 104 102

Staterooms with 3 rd Berths Wind Spirit: 124, 126, 129, OWNER’S SUITE CATEGORY CATEGORY A 131–136, 138 AX DELUXE

Platform

Owner’s Suite 107

121 119 117 115 111 109

139 137 135 133 131 129 127 125

Staterooms: 188 square feet (18 square meters)

Center

CATEGORY BX DELUXE

Wind Star: 125/127, 128/130, CATEGORY B PUBLIC SPACES STAIRS 129/131, 132/134, 133/135, 136/138

Wind Star: 118-122, 124-136, 138 Owner’s Suite: 220 square feet (21 square meters)

STATEROOM

S TAT E R O O M

Staterooms with One Queen Size Bed Only (no twin option): 101, 102

SAILS: 6 triangular, self-furling, bridgeoperated sails with 21,500 square feet (2,200 square meters) of Dacron surface area

ENGINES: 3 diesel electric generator sets, 1 electrical propulsion motor

CATEGORY B

PUBLIC SPACES

STAIRS

301

303

307

309

311

315

319

317

321

323

327

329

331

333

335

325

302

304

306

308

310

312

314

316

318

320

322

326

328

324

301 302

304

• Access to/from outside deck may require assistance with doors and thresholds.

211 209 207 205

115 111 109 107 105 103 101 227 2 11 217 225 209 215 223 207 221 205 2 11 209 217 207 215 205

212 210

114 112 110 108 106 104 102 226 212 216 224 210 214 222 220 212 210 216 214

128 126 124 122 120 118 116

• Access to board ship is via stairs only.

GUEST CAPACITY: 310 GUEST DECKS: 6

S TAT E RO O M

SUITE

S U I TS U E I T ES U I T E

CREW MEMBERS: 200 LENGTH: 535 feet (162 meters) at waterline; 617 feet (187 meters) including bowsprit

TAT RO O M S TATS TAT E ROESORO M OEM

DRAFT: 16.5 feet (5 meters) TONNAGE: 14,745 gross registered tons (grt) BEAM: 66 feet (20 meters)

SUITES

BRIDGE SUITES

CATEGORY TX DELUXE

CATEGORY AX DELUXE

CATEGORY A

CATEGORY BX DELUXE

CATEGORY B

PUBLIC SPACES STAIRS/ELEVATORS

MASTS: 4 at 204 feet (62 meters)

Wind Star: Enhanced April 2016