QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
PARTS & SERVICE SUPPORT
About Alma Tractor & Equipment Our History Alma Tractor was founded in 1991 as a New Holland Agriculture equipment dealer to supply and service agricultural and light construction equipment in western Arkansas and eastern Oklahoma. By the mid 1990’s the company had expanded to include heavy construction equipment, too, and added the New Holland Construction equipment line in 2005. Today, the company sells and services everything from Bad Boy’s zero turn mowers to Kobelco’s 100,000 pound excavators to accommodate all of your equipment needs. Our management team has devoted their careers to the equipment business, and nearly all of our employees have worked at Alma Tractor for more than five years. To service your equipment quickly and accurately, our technicians regularly attend our manufacturers’ training programs, both in classrooms and online. Everyone at Alma Tractor is dedicated to ensuring that our customers receive first class treatment. The equipment brands we represent are dependable, with excellent performance records, and include the best options for our customers’ needs. Our extensive parts inventory assures quick availability, and our broad range of services help you maintain your equipment in top condition.
Our Services Alma Tractor helps maximize productivity for customers, offering same day parts delivery through our unique Parts Express service and both field and shop service with our factory trained
technicians. Our state-of-the-art service trucks are equipped to help our technicians complete service efficiently at your location. When you need extra machines to complete a job, Alma Tractor will supply late model, well maintained machines from our extensive rental fleet.
Our Customers Alma Tractor represents a wide range of businesses—residential homeowners, commercial mowing contactors, weekend hobby farmers, poultry producers, cattle producers, oil and gas production companies, oil and gas preparation contractors, pipeline contractors, residential and commercial construction companies, road builders, excavating contractors, utility contractors, landscapers, government entities, quarries, and aggregate producers.
Our Equipment We carry only those equipment lines that are dependable, with proven performance. Many of the manufacturers we represent have been producing and perfecting their equipment for over 50 years. Continual improvements assure that you benefit from the latest technologies to enhance productivity. Today, we feature construction and earthmoving equipment from New Holland, Kobelco, Doosan, and Gehl, agriculture equipment from New Holland, Mahindra, KMC, and Haybuster, landscaping equipment from Bad Boy and Rhino, and light equipment, attachments, and ground engaging tools from Arrow Material Handling, Atlas Copco, Bradco, Contech, CP, Esco, Geith, McMillen, New Holland, Shindaiwa, and Sweepster.
Table of Contents Certified Technicians On-Site Service Shop Service Scheduled Maintenance Inspections Scheduled Maintenance Contracts Oil Analysis Undercarriage Maintenance Parts Remanufacturing Services Ground Engaging Tools and Attachments
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QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
Certified Technicians Alma Tractor & Equipment assures technicians are trained continually
• Alma Tractor & Equipment’s technicians are factory trained and certified • Our manufacturers provide specialized training for their equipment
Our Technicians Are Factory Trained Alma Tractor & Equipment has extensive training requirements to certify technicians and assure that they are properly equipped to service your machines. Our technicians attend classes at our manufacturers’ technical training centers to learn any new diagnostic and service techniques and to understand any changes in manuals or equipment requirements. Our technicians are trained in equipment operation, diagnostics, maintenance and repair. Alma Tractor & Equipment combines classroom training with on-the-job experience for a thorough understanding of machine maintenance and repair. Safety regulations and procedures are emphasized throughout the training process.
Technical Training Center All manufacturers’ classes are taught by certified specialists. There are courses on the functions and performance of specific machines, which include scheduled maintenance inspections, adjustments, tests, troubleshooting techniques and repair procedures. There are also component courses, which provide more in-depth information for specialized technicians. As diagnostic equipment becomes more and more complicated, training is especially critical to maintain equipment properly and to optimize operating time.
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On-Site Service Trained, Certified Technicians Provide On-Site Services Fleet of Service Vehicles with the Latest Repair and Diagnostic Tools
• Scheduled maintenance maximizes uptime • Emergency service available • State-of-the-art diagnostic tools and service trucks for job site repairs and service
Scheduled Maintenance On-Site Alma Tractor & Equipment maintains a fleet of service vehicles to provide on-site service for both repairs and routine maintenance. Our trained, certified technicians are dispatched to your job site to perform maintenance activities recommended by the equipment manufacturer at specified intervals. We can schedule these maintenance procedures when your machines are idle to optimize your equipment productivity.
Remotely Monitor Equipment for Problems When you have an equipment monitoring system installed, Alma Tractor & Equipment can remotely monitor your machines and let you know when we receive any alerts for operation problems. Sometimes we even spot a problem before your operator is aware of it. We can diagnose repairs through our systems and come prepared to your site with the proper parts and tools to minimize your downtime.
Emergency Service Available When one of your machines is down, you can count on us to come to your job site to repair your equipment as quickly as possible. We understand that you might have a problem on a weekend or evening, and our technicians are available whenever you need them.
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QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
Shop Service Our seasoned personnel and state-of-the-art facilities combine to give you exceptional service on demand. Wealth of Experience and Knowledge
Diagnostics
Over 90% of our manufacturer-trained service staff has worked with us for a decade or longer. That experience translates into a vast knowledge base and the ability to perform repairs correctly and efficiently.
Alma Tractor & Equipment’s facilities are equipped with stateof-the-art diagnostic tools that provide accurate machine evaluations to pinpoint problems with engines, drive trains, or hydraulic systems. Our shop staff is factory trained to correct equipment problems quickly and cost effectively to minimize your downtime.
New Holland's web-based ASIST™ program gives us access to factory specialists and engineers to discuss your particular repair issues whenever needed. In addition, with our extensive library of repair manuals, we have information at our fingertips for a wide range of equipment. Because productivity is essential to your success, it makes sense to choose our experienced repair professionals who will minimize your downtime and help you to make the best use of your resources.
Repair or Remanufacture Alma Tractor & Equipment offers repairs on any components. When a replacement is necessary, remanufactured components are an economical alternative. We offer a wide range of remanufacturing services that include engines, transmissions, torque converters, hydraulic pumps, hydraulic cylinders, and drive units. All remanufactured components meet OEM standards and carry a warranty comparable to new component warranties.
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Scheduled
Maintenance Inspections Reduce downtime with Scheduled Maintenance Inspections by our Certified Technicians • Certified, trained technicians • Documented maintenance for warranty assurance • Any brand, any model • On-site or in our shop
On-Time Inspections You can count on Alma Tractor & Equipment to complete Scheduled Maintenance Inspections for your equipment to avoid downtime and keep your machines performing their best. Most equipment manufacturers require some sort of maintenance every 250 hours. We can verify service hours periodically and perform maintenance activities to meet warranty coverage requirements.
Trained, Certified Technicians All machines are serviced by our trained, certified technicians, on-site or in our shops. We can service any brand that’s in your fleet.
Thorough Inspections We have developed a thorough inspection regimen for each type of equipment. These procedures are strictly followed to identify possible problems with equipment functions. Each inspection includes an oil analysis, which reveals the presence of metals and contaminants in the machine’s fluids, indicating which components are worn and might require replacement in the future.
Scheduled Maintenance On-Site Alma Tractor & Equipment maintains a fleet of service vehicles to provide on-site service for both repairs and routine maintenance. Our trained, certified technicians are dispatched to your job site to perform maintenance activities recommended by the equipment manufacturer at specified intervals. We can schedule these maintenance procedures when your machines are idle to optimize your equipment productivity.
Call Alma Tractor & Equipment for an inspection today!
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QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
Scheduled
Maintenance Contracts Let us worry about your machinery
What’s included in a Scheduled Maintenance Contract? Maintenance All maintenance procedures that are recommended in your New Holland machine operator’s manual are completed at the required intervals. Genuine New Holland Parts All parts are the same New Holland quality that originally came in your machine. Certified Technicians All services are completed by factory trained New Holland technicians. At Your Convenience When it’s time for your New Holland machine to be serviced, we’ll contact you to arrange a time and location that’s convenient for you.
How Long is a Scheduled Maintenance Contract?
Customize Your Scheduled Maintenance Contract
Why a Scheduled Maintenance Contract?
You choose the term—up to 5 years or 5,000 hours.
Add any of these features to your Scheduled Maintenance Contract for added protection:
Fixed Pricing A Scheduled Maintenance Contract eliminates price uncertainty. Prices are set before repairs begin, and there are no additional mileage charges.
Payment Options Finance It—Add your Scheduled Maintenance Contract payment to your financing package on your machine. Charge It—Charge your Scheduled Maintenance Contract to your CNH Revolving Account for your current machines. Ask about a credit line increase to accommodate your Scheduled Maintenance Contracts. Lease It—Add a Scheduled Maintenance Contract to your lease agreement.
Oil Analysis With New Holland’s lubrication analysis system, samples of fluids are taken periodically from key compartments of your machine. These fluids are analyzed to identify abnormal wear rates, contamination, leakage and other destructive conditions before major damage occurs. Fleet Management Communications System By monitoring your machine remotely, Alma Tractor & Equipment can schedule service at necessary intervals. This system allows you to locate and lock your equipment remotely and monitor productivity.
Reduced Hassle With a Scheduled Maintenance Contract, you don’t have the hassle of stocking replacement filters or lubricants. We’ll come to you with the necessary parts so you can focus on the job at hand. Record of Repair All maintenance, repairs, and fluid analyses are documented to maintain warranty compliance and increase resale or tradein value.
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Oil Analysis Analyzing system fluids provides a snapshot of internal conditions • Identify minor problems to avoid major failures. • Extend equipment life—Contaminant levels in fluids dictate when to replace filters. • Increase oil drain intervals—The condition of your oil indicates when oil changes are actually necessary. • Increase resale value—Oil analysis records prove your equipment has been maintained. • Any make, any model
What is an oil analysis? Fluids are taken from several areas in your equipment and are analyzed by laboratories to determine levels of contaminants in the various fluids. The level of each contaminant is compared to normal wear rates, so that potential problems with components can be identified before failure. The trends for the contaminant levels in your equipment also provide valuable information on potential problems. Alma Tractor & Equipment monitors your oil analyses. We will provide guidance on necessary repairs and filter and oil change intervals, based on the results for your equipment.
Sampling Intervals Manufacturers recommend sampling intervals for each model. Also consider how critical each piece of equipment is to your production in determining sampling frequency. You may want to reduce the hours between sampling periods for equipment operating under more stressful conditions, such as those in a very hot, dirty environment, or machines used for short trips with heavy loads, or those with excessive idle times.
General Guidelines for Sampling Intervals Engines Transmissions Hydraulics Differentials Gearboxes
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250 hours or at manufacturer’s recommended change intervals 250 hours or at manufacturer’s recommended change intervals 250 – 500 hours 750 hours 750 hours
QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
Undercarriage Maintenance Spot problems with inspections at regular intervals • Monitor your undercarriage routinely • Don’t delay repairs or replacements on undercarriage components • Any make, any model Alma Tractor & Equipment’s technicians are trained to identify undercarriage problems before major repairs are required. By measuring the thickness of the undercarriage components, our technicians can predict how long your undercarriage will last before replacements are needed. During scheduled maintenance service, we include undercarriage wear evaluations.
Undercarriage Maintenance Tips Extend the life of your undercarriage by following a few simple guidelines. Adjust the track for correct tension Loose tracks can detrack. Over tightening can cause power loss, excessive roller and idler wear, and could tear the tracks. Refer to your operator’s manual for track inspection and tensioning procedures. Use the narrowest shoe possible Wider shoes can cause problems maneuvering by sticking out farther and making it more difficult to turn. Wider shoes may be necessary, however, to keep the machine from sinking in extremely wet conditions. Keep the undercarriage clean of mud and debris The accumulation of mud and dirt around the undercarriage can interfere with proper operation by changing the pitch, which changes the component engagement and leads to faster wear. Knock away any debris every day after use, then wash the tracks thoroughly with water. Minimize high operating speeds Higher speeds cause more wear on the undercarriage. Use the slowest possible operating speed for the job.
Alternate the turning direction Continuous turning to the same side can cause asymmetrical wear and accelerate wear for sprocket teeth, track tread, guide lugs and roller flanges. Inspect your equipment visually every day for signs of wear Check for cracks, bends and breaks on components. Look for wear on bushings, sprockets and rollers. If you see any components that are shiny, there’s probably an alignment problem. Make sure nuts and bolts are not loose, which can cause abnormal wear by interfering with proper movement of parts. Control track spinning when filling the bucket Use loader hydraulics to penetrate into the material to reduce track spinning. Unnecessary spinning of the tracks can accelerate wear and cause cuts in the tracks.
Schedule an undercarriage inspection today!
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Parts When You Need Them • Most parts are available within 24 hours • Alma Tractor & Equipment maintains a vast inventory of critical use parts • Consult online parts catalogs to save time and fuel • Parts Express delivers parts you need to your job site
Fast Availability Alma Tractor & Equipment has an extensive parts inventory and is located near the New Holland and Kobelco Ultra Parts Depots, so we can provide your parts as quickly as possible. Check the online catalogs for the correct part number, and contact us with your order. We’ll find the parts you need and have them ready to be picked up or shipped the next day. If it’s not in stock, we’ll locate the parts through our extensive network of parts resources.
Experience Counts Our dedicated parts staff has an average of over 17 years experience servicing our customers. We’re familiar with almost any type of equipment—from vintage machines to the latest models with computerized controls. We can identify the right part, right away, to have you up and running as quickly as possible.
Online Parts Catalogs You can find the part numbers for your New Holland and Kobelco equipment right online. For New Holland parts, visit www.newholland.com, click “Parts & Service,” then select “Parts Catalog.” For Kobelco parts, visit www.kobelcoamerica.com and select “Parts & Service.” Find the Parts—All you need is the model number of your equipment to view lists of available parts. Compile your parts lists, using the convenient look up feature to view detailed parts illustrations. Send your Order—Email, fax or phone in your parts list to the Alma Tractor & Equipment location nearest you. Let us know where you’d like to pick up your parts. Receive the Delivery Date—Our parts department will respond with availability and pricing as quickly as possible. We’ll let you know when the parts will be ready for pick-up at the location you requested.
Call to Order You can always call the parts department to request a part number and place your order for any brand, any model.
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QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
Remanufacturing Services Industrial and construction equipment Anything from component rebuild/remanufacture to total machine overhauls • Any brand, any model
• Field service with our mobile service fleet
• Factory trained technicians
• Huge savings over buying new
• Components rebuilt to OEM specifications
Services
Rebuilds Mechanical Components
Engines
Machine Services
Hydraulic Services
Axles Final Drives Differentials Gear Boxes Idler Assemblies Wet Brakes Drop Boxes Gear Reducer Assemblies
Complete engine rebuilds Engine head rebuilds
Major Overhaul Failure Analysis Component Upgrade Application Analysis Machine Work Inframe Rebuilds Out of Frame Kit Jobs Minor Repair Evaluation and Inspection
Cylinders and Suspensions Pumps and Motors Valves
Power Transmissions Motors Generators Gen Sets Alternators
Ground Engaging Tools & Attachments
Adapters Attachments Backhoes Skid Steer Loaders Excavators
Blades Brooms Buckets Clamshells Compaction Wheels
Couplers Cutters Fasteners Forks Grapplers
Hammers Hydraulic Tools Handheld Mounted Log Forks
Log Skidding Attachments Pins Pulverizers Rakes
Rippers Teeth Thumbs U-Blades Wear Edges
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QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
Equipment Aerial Equipment Agricultural Tractors Backhoes Box Blades Buckets Compact Excavators Couplers Crawler Dozers Excavators Harvesting Equipment Hay Equipment
Landscaping Equipment Material Handling Mowers Skid Steer Loaders Snow Removal Stump Grinders Telescopic Handlers Thumbs Tractors Tree Chippers Wheel Loaders
Services Aerial operator safety training Aerial annual inspection Emergency service Extended warranties Insurance Liability, equipment Machine inspection maintenance Maintenance packages Oil and wear analysis On-site field service Parts support with a multimillion dollar inventory
Alma
Arkansas
Headquarters 35 Highway 71 North Alma, AR 72921 Phone: 479-632-6300 Fax: 479-632-6309
Remanufactured engines, transmissions, hydraulics, parts and components Rental equipment Scheduled maintenance Tailored financing for new and used equipment purchases Training Safety, operating and maintenance Used equipment
www.almatractor.com