Your #1 Source for Everything Under Construction Equipment • Parts • Service • Rentals
www.grofftractor.com
Parts & Service
Table of Contents About Groff Tractor & Equipment
2
Factory Trained Technicians
3
Shop Services
4
On-Site Service
5
Scheduled Maintenance Inspections
6
Undercarriage Maintenance
7
Parts 8 Fluid Analysis
9
Winter Rebuilds
10
Foam-Filled Tires
11
Hydraulic Hose Assemblies
11
Welding, Fabrication & Line Boring
12
Financing & Insurance
13
Rental Equipment
14
Extended Warranties
15
About Groff Tractor & Equipment, Inc. Our Business Groff Tractor & Equipment has been meeting customers’ needs since 1958 when our first dealership opened in Highspire, Pennsylvania and later moved to Mechanicsburg. Today, Groff has seven locations throughout central and western Pennsylvania as well as a new location in Frederick, Maryland. “For over half a century we have worked hard to supply our customers with the best equipment, parts and service,” says President and CEO Mike Savastio. “Our success stems from having a dedicated team of employees, loyal customers and great business partners who have worked with us throughout the years.” When you need support for your Case construction equipment or any other brand of machinery, turn to Groff Tractor & Equipment.
Our Services Maintaining your equipment properly ensures you get the most out of your investment. Groff Tractor & Equipment provides services to help maximize your uptime with same day parts delivery and onsite service. Our technicians undergo extensive training and are certified for any equipment they service. They routinely troubleshoot a situation to identify problems and quickly offer solutions to enhance your equipment’s performance. 2
Our Equipment Whatever type of equipment you’re looking for, you can probably find it at Groff Tractor & Equipment. We carry the complete lines of construction equipment offered by Case, Takeuchi, and Liebherr as well as road maintenance equipment from Atlas Copco, Wirtgen, Hamm, Vögele and Kleemann. We also carry many types of attachments, trailers and trench shoring systems. When you need extra machines, Groff Tractor & Equipment will deliver clean, well maintained rental equipment right to your jobsite. You can always count on getting good value by choosing a machine that solves your equipment problems from our used equipment fleet.
Our Customers The businesses that use our equipment include construction companies, road builders, excavating contractors, utility contractors, landscapers, government agencies, demolition crews and all sorts of industries with warehouses and routine maintenance needs.
Factory Trained Technicians Groff Tractor & Equipment assures technicians are trained continually ■ Groff Tractor & Equipment’s technicians are factory trained and certified ■ Case provides specialized training for their equipment
Our Technicians Are Factory Trained
Case Technical Training Center
Our technicians are trained in equipment operation, diagnostics, maintenance and repair. Groff Tractor & Equipment combines classroom training with on-the-job experience for a thorough understanding of machine maintenance and repair. Safety regulations and procedures are emphasized throughout the training process.
Customer Training
Groff Tractor & Equipment has extensive training requirements to certify technicians and assure that they are properly equipped to service your machines. Our technicians attend classes at Case’s technical training center in Racine, WI at least twice each year to learn any new diagnostic and service techniques and to understand any changes in manuals or equipment requirements for Case machines.
All classes at Case’s technical training center in Racine, WI are taught by certified specialists. There are courses on the functions and performance of specific machines, which include preventive maintenance inspections, adjustments, tests, troubleshooting techniques and repair procedures. There are also component courses, which provide more in depth information for specialized technicians. As diagnostic equipment becomes more and more complicated, training is especially critical to maintain equipment properly and optimize operating time.
Groff Tractor & Equipment offers customer training classes at our seven locations. We provide skill training for operating paving equipment and laser machines to assure that best practices are used on-site with proper operating techniques and that the range of machine capabilities is understood.
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Shop Services The latest repair and diagnostic equipment, factory certified technicians
■ Engines and transmissions can be repaired or remanufactured ■ Hydraulic repairs are completed quickly, efficiently ■ Remanufactured pumps, motors and drive units are an economic alternative to buying new
Diagnostics
Groff Tractor & Equipment’s facilities are equipped with state-ofthe-art diagnostic tools that provide accurate machine evaluations to pinpoint problems, whether they are with engines, drive trains, or hydraulic systems. Our shop staff is factory trained to correct equipment problems quickly and cost effectively which minimizes your downtime.
Repair or Remanufacture
Groff Tractor & Equipment offers repairs on any components. When a replacement is necessary, remanufactured components are an economical alternative. We offer a wide range of remanufacturing services that include engines, transmissions, torque converters, 4
hydraulic pumps, hydraulic cylinders, and drive motors. All remanufactured components meet OEM standards and carry a warranty comparable to new component warranties.
Steam Cleaning
When we service your equipment in our shop, we include a complimentary steam cleaning. Groff Tractor & Equipment has an environmentally sound power washing system that separates dirt and grease, then recycles the water for reuse. After a visit to Groff Tractor & Equipment’s shop, your machine will not only function better, but will leave looking its best!
On-Site Service Trained, certified technicians provide on-site services 24/7 Fleet of service trucks is ready with the latest repair and diagnostic tools ■ Scheduled maintenance maximizes uptime ■ 24-Hour emergency repairs ■ State-of-the-art diagnostic tools and service trucks for jobsite repairs and service
Scheduled Maintenance On-Site
Groff Tractor & Equipment maintains a fleet of service trucks to provide on-site service for both repairs and routine maintenance. Our trained, certified technicians are dispatched to your jobsite to perform maintenance activities recommended by the equipment manufacturer at specified intervals. We can schedule these maintenance procedures when your machines are idle to optimize your equipment productivity.
Remotely Monitor Equipment for Problems
Wireless monitoring systems automatically collect and wirelessly transmit data about your equipment. All data can be accessed through the internet and integrated into your business systems. You can also allow outside parties to access your equipment data. Groff Tractor & Equipment can remotely monitor your machines when an AGL, SiteWatch or Topcon system is installed. We’ll let you know when we receive any alerts for operation problems. Sometimes we even spot a problem before your operator is aware of it. We can diagnose repairs through our systems and come prepared to your site with the proper parts and tools to minimize your downtime.
24-Hour Emergency Service
When one of your machines is down, you can count on us to come to your jobsite to repair your equipment as quickly as possible. We understand that you might have a problem on a weekend or evening, and our technicians are available whenever you need us. With seven locations in central and western Pennsylvania as well as Maryland, Groff Tractor & Equipment technicians can quickly respond to your emergency and help you reduce costly downtime.
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■ Emergency service available 24/7 ■ Certified, trained technicians ■ Documented maintenance for warranty assurance ■ Any brand ■ On-site or in our shop
Customized Maintenance Inspections Reduce downtime with scheduled maintenance by our certified technicians On Time Inspections
You can count on Groff Tractor & Equipment to complete Customized Maintenance Inspections for your equipment to avoid downtime and keep your machines performing their best. Most equipment manufacturers require some sort of maintenance every 250 hours. We can verify service hours periodically to assure that we perform maintenance activities that meet warranty coverage requirements.
Our scheduled machine inspections are available for the following equipment: Equipment
# of Inspection Points
Compaction Equipment
74
Crawler Tractors/Dozers
79
Excavators 70 Forklifts 79
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Motor Graders
80
Skid Steers/Compact Track Loaders
41
Tractor/Backhoe Loaders
79
Wheel Loaders
78
Trained, Certified Technicians
All machines are serviced by our trained, certified technicians, on-site or in our shops. And we don’t only service the equipment we sell—we can service any brand that’s in your fleet.
Thorough Inspections
Each type of equipment has a thorough inspection regimen that is strictly followed to insure that all appropriate equipment functions are inspected to identify any possible problems. Ask about fluid analysis with each inspection to identify potential issues, based on the presence of metals and contaminants in the machine’s fluids.
Custom Hydraulic Inspections
Even the most experienced operators can’t detect hydraulic system efficiency loss until it reaches 16 – 20%. To protect against such losses, we recommend that machines depending on efficient hydraulic systems undergo a Custom Hydraulic Service inspection every 12 months or 2,000 hours. The service includes engine and hydraulic system performance tests, hydraulic oil sampling and a walkaround inspection. All results are compared against new machines to detect wear in your components and repair minor problems before a major failure occurs.
Undercarriage Maintenance Schedule inspections at regular intervals to spot problems ■ Monitor your undercarriage routinely ■ Don’t delay repairs or replacements on undercarriage components ■ Install CELT to double wear life ■ Any make, any model
Groff Tractor & Equipment’s technicians are trained to identify undercarriage problems before major repairs are required. By measuring the thickness of the undercarriage components, our technicians can predict how long your undercarriage will last before replacements are needed. During preventive maintenance service, we include undercarriage evaluations at an additional charge.
Undercarriage Tips to Reduce Wear
Extend the life of your undercarriage by following a few simple rules. • Double Wear Life with CELT CELT is Case Extended Life Track that can more than double the wear life of a standard lubricated track design. With CELT, a hardened bushing is placed over a standard type track bushing. With this configuration, the larger bushing is free to rotate on the smaller bushing, reducing the scrubbing action between the bushing and the sprocket, which doubles the wear life. • Adjust the track for correct tension Loose tracks can detrack. Over-tightening can cause power loss, excessive roller and idler wear, and could tear the tracks. Refer to your operator’s manual for track inspection and tensioning procedures. • Use the narrowest shoe possible Wider shoes can cause problems maneuvering by sticking out farther and making it more difficult to turn. Wider shoes may be necessary, however, to keep the machine from sinking in extremely wet conditions. • Keep the undercarriage clean of mud and debris The accumulation of mud and dirt around the undercarriage can interfere with proper operation by changing the pitch, which changes the component engagement and leads to faster wear. Knock away any debris every day after use, then wash the tracks thoroughly with water.
• Minimize high operating speeds Higher speeds cause more wear on the undercarriage. Use the slowest possible operating speed for the job. • Alternate the turning direction Continuous turning to the same side can cause asymmetrical wear and accelerate wear for sprocket teeth, track tread, guide lugs and roller flanges. • Inspect your equipment visually every day for signs of wear Check for cracks, bends and breaks on components. Look for wear on bushings, sprockets and rollers. If you see any components that are shiny, there’s probably an alignment problem. Make sure nuts and bolts are not loose, which can cause abnormal wear by interfering with proper movement of parts. • Control track spinning when filling the bucket Use loader hydraulics to penetrate into the material to reduce track spinning. Unnecessary spinning of the tracks can accelerate wear and cause cuts in the tracks.
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■ Many parts are available within 24 hours ■ Groff Tractor & Equipment maintains a multimillion dollar parts inventory ■ Consult online parts catalogs to save time ■ 24/7 emergency parts support ■ Aftermarket parts available for any brand, any model
Parts When you need them
Fast Availability
Groff Tractor & Equipment has a multimillion dollar parts inventory to deliver your parts as quickly as possible. Check the online catalogs for the correct part number, and call the location nearest you. Our parts and service managers have an average of ten years experience or more to help you find the parts you need. We’ll have them ready to be picked up at one of our seven locations. If it’s not in stock, we’ll locate the part through our extensive network of parts resources.
Online Parts Catalogs Expedite Orders
CASE ProCare is the most complete maintenance and machine support in the industry. It comes standard on select new machine orders and includes • 3-Year/3,000-hour Full machine factory warranty • 3-Year/3,000-hour Planned maintenance • 3-Year Advanced SiteWatch™ telematics subscription
You can find the part numbers for your Case equipment at www. grofftractor.com. Go to Parts, then select the link to online parts catalogs. You’ll need your model number to assure you identify the correct parts for your equipment. F ind the parts—Compile your parts lists through look up features on each site and by viewing detailed parts illustrations. S end your order—Email, fax or phone in the list to t he Groff Tractor & Equipment location nearest you. Let us know where you’d like to pick up the parts. R eceive the delivery date—Our parts department will respond with availability and pricing as soon as possible. We’ll let you know when the parts will be at the location you requested.
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Call to Order
You can always call the parts department at the location nearest you to request a part number and place your order for any brand, any model.
Fluid Analysis Analyzing system fluids reveals actual internal conditions ■ Contaminant levels predict component failures accurately ■ Maintenance intervals can be dictated by contaminant levels in fluids to determine when to replace filters and change oil ■ Oil analysis records prove your equipment has been maintained and help increase resale value ■ Any make, any model
Groff Tractor & Equipment offers fluid analysis kits to monitor the internal health of your equipment. Performing fluid analysis at regular intervals ensures that potential problems will be spotted as early as possible.
What is Fluid Analysis?
By extracting fluids from several areas in your equipment and analyzing the level of contaminants in the fluids, potential problems with component failure can actually be predicted. As components wear, microscopic pieces will appear in the fluids throughout the machine’s parts. By analyzing which metals are appearing where and in what concentration, the remaining life of each component can actually be predicted, so that you can anticipate when major repairs may be necessary.
Service and Repair Recommendations
By evaluating the results of your machine’s fluid analysis,
Groff Tractor & Equipment can provide guidance on necessary repairs and filter and oil change intervals.
Laboratory Accreditation
The fluid analysis laboratories that Groff Tractor & Equipment uses are ISO 17025 A2LA accredited, which is the highest level of quality certification for testing laboratories by the American Association for Laboratory Accreditation. You can be confident that the fluid analysis results are accurate, repeatable, and backed by stringent laboratory standards.
Sampling Intervals
Manufacturers recommend sampling intervals for each model. Also consider how critical each piece of equipment is to your production in determining sampling frequency. You may want to reduce the hours between sampling periods for equipment operating under more stressful conditions.
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Winter Rebuilds On pavers and milling machines ■ Avoid downtime during the road maintenance season ■ Any brand, any model ■ Completed by certified technicians ■ Rebuilt to OEM specifications
The Rebuild Process 1. Disassemble all machine components 2. Complete structural repairs 3. Clean the necessary components
Complete Machine Rebuilds
Groff Tractor & Equipment offers rebuilds for road maintenance equipment, including pavers and milling machines. Our certified technicians completely disassemble the machine to the frame and reassemble it. OEM remanufactured components are installed if engines, drivetrains or hydraulic systems require replacement. Hydraulic components and hoses are replaced.
4. Paint 5. Complete further repairs Engines - Disassemble the engine - Replace all bearings - Replace brake discs - Assemble the engine - Complete functional tests Electrical panel and remote control - Check all contacts and replace defective ones - Verify and retighten remaining components and wiring - Check and replace defective electrical wiring 6. Reassemble all components 7. Power and test the functionality of the machine
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Foam-Filled Tires No more flat tires, even in the most hazardous environments Tires filled with Arnco’s patented Flatproofing material roll right over spikes, scrap metal, nails, rocks and more without ever going flat. Your tires will last longer and perform better filled with Arnco’s liquid polyurethane formula, because it runs much smoother and colder than other fill products.
Save with Foam-Filled Tires
Tires that replace air with foam last two to five times longer than standard tires. As a result the full tread life is realized before it’s necessary to purchase a replacement. They also eliminate downtime from flat tires and unexpected tire replacement costs.
Quality for Any Application
Arnco’s foam-filled tires are ready to go at a moment’s notice and work even in the most adverse weather conditions. The University of Alaska has tested the tires to operate at 70°F below zero. Three grades are available to meet your particular load, ride and traction needs. • RePnew®—For medium deflection, best for most conditions •S uperFlex®—For maximum deflection, approximates an air-filled ride • HeviDuty®—For minimum deflection under heavy loads
Call our service or parts department to discuss your foam-filled tire needs
Hydraulic Hose Assemblies Huge selection, top performance ■ Avoid lost production time from hose failure ■ Choose from our large inventory and keep spare parts on hand to avoid downtime All Makes, All Models
Gates offers the widest variety of hoses in the industry, including braided, spiral, multi purpose, transportation, refrigerant, suction & return, and more. Groff Tractor & Equipment stocks hoses in sizes ranging from –4 to –24 (3⁄16" to 11⁄2"), compatible with permanent crimp style fittings. Our expert technicians will help you determine exactly what you need.
Fast Turnaround
Hose replacements can be provided while you wait. Our mobile field service capability minimizes lost production time.
Reliable
Expertise in workmanship, combined with the correct hose and fittings assure performance under a wide range of working conditions, pressure requirements, and heat tolerances.
Keep spare hoses on hand to avoid downtime
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Welding, Fabrication & Line Boring Available for any brand, any model ■ In our shop or in the field ■ Chassis, frames, metal work, attachments, and accessories From attachment fabrication or modification to structural repairs or specialized accessory manufacturing, Groff Tractor & Equipment’s structurally certified welders and fabricators can complete any job to exact specifications, assuring that workmanship standards are top quality.
Services
• All buckets and loader/backhoe frames front and rear • Loader/backhoe, and excavator linkage assemblies • Skid steer and track loader frames and attachments • Dozer blades and track frame assemblies • Forklift masts and carriages • Motor grader blade components • Haul truck beds and bodies
Specialty Accessories
Manufactured for your particular application, including: • Cab guard structures and screens • Light covers and enclosures • Cab glass vandal guards • Custom buckets and attachments for any application 12
Line Boring Services
• I n shop or on-site with our mobile line boring truck •H ole sizes up to 8" •A ny brand, any model When line boring is needed The bores where the attachments link to the frames of your earth moving equipment become worn over time. The looser fit places unnecessary strain on the frame. Our Procedure Line boring and welding service begins with building up the worn bore hole by welding. Then, our boring equipment is used to machine the bore back to its correct size and restore the efficiencies of your equipment. •B uckets •P in bosses •E xcavator arms and booms, including boom foot •W heel loader and loader frames and linkage •D ozer blades and equalizer bars •A rticulation joints
Financing & Insurance CNH Credit Line Do you have a CNH Capital Commercial Revolving Account? It’s a great way to establish a dedicated credit line for parts, service, rental and accessory purchases at Groff Tractor & Equipment. • No interest charged when you pay the balance in full each month • No annual fee • Minimum grace period of 25 days • Flexible repayment terms • Special promotions • Easy to read monthly statements
INSURANCE Purchasing your insurance through Groff Tractor & Equipment provides several advantages: • Financing is available; and • Premiums can be financed on your CNH Capital retail contracts and lease agreements.
Physical Damage Insurance—When the unexpected occurs, you need to know that your equipment is protected. Groff Tractor & Equipment offers Physical Damage Insurance (PDI), underwritten by Wesco Insurance Company, which provides comprehensive coverage to repair or replace your new or used equipment that is lost or damaged due to:
Easy to Start—Forms are simple, and coverage can start right away.
• Collision
• Fire
• Hail
Guaranteed Premium—Your premiums will not change for the term of your retail contract or lease agreement.
• Overturn
• Tornado
• Wind
• Earthquake
• Flood
• Ingestion of foreign objects
• Theft
• Vandalism
• Vermin infestation
Independent Coverage—Claims made under this policy will not affect a customer’s premium for an existing policy. Prompt Claim Service—Groff Tractor & Equipment understands the equipment business and offers quick service for claims through our insurance provider.
The policy also covers:
Replacement Cost Basis—Lost or stolen equipment
• Up to $10,000 per year for clean-up or removal of pollutants caused by a covered peril.
is valued at the full cost to repair or replace it with equipment of similar type and quality at the time of the loss or damage. Naturally, reimbursement cannot exceed the original purchase price or your actual repair or replacement costs.
• Tires and tubes for the same perils as the rest of the equipment.
• Damage to equipment caused by a covered peril that follows a mechanical breakdown.
FINANCIAL SOLUTIONS Equipment Financing & Leasing
In addition to financing Case equipment, Groff Tractor & Equipment actively works with many commercial lenders to provide financial solutions to meet your specific needs.
Any Make or Type of Equipment
Groff Tractor & Equipment provides financing for new and used equipment, including: Compact Track Loaders
Road Wideners
Excavators
And more!
Ask us to help finance all your equipment purchases!
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■ Clean, well maintained equipment ■ Delivered to your site ■ Newer models ■ Wide selection ■ Variety of attachments
Rental Equipment Supplement your fleet with our top quality equipment
Groff Tractor & Equipment is an equipment owner, too, with a fleet of construction equipment available for rent. Whether your need is bigger, smaller, shorter, taller, or just an addition to supplement that busy time of the year, Groff Tractor & Equipment can help. If we don’t stock it, we can locate it through our network of affiliated dealers. Clean, well maintained machines can be delivered to your jobsite for daily, weekly or monthly rental.
Equipment Available
Maintenance is performed on machines in our rental fleet at intervals recommended by the manufacturer. Repairs are always completed promptly, so you’ll never be inconvenienced by unexpected downtime.
Rent-to-Own
Renting from Groff Tractor & Equipment is the perfect opportunity to try out a model that you’re thinking of purchasing to make sure you have the correct machine for your company. We also offer a Rent-to-Own option with a generous portion of your rental payment applied to the purchase price of the unit. In many cases, this fee will serve as the down payment when you are financing. Our fleet is routinely updated. We rotate out older models, sell them with our used equipment, and replace them with new equipment.
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Asphalt Pavers
Loader Backhoes
Attachments
Loader Tool Carriers
Compact Excavators
Milling Machines
Compact Track Loaders
Motor Graders
Compact Wheel Loaders
Mowers
Compaction Equipment
Pulverizers
Crawler Dozers
Skid Steer Loaders
Excavators
Trailers
Hydraulic Hammers
Wheel Loaders
Forklifts
Extended Warranties Protect your equipment with an extended warranty
What is an extended warranty?
An extended warranty provides a longer warranty on your machine beyond the period that comes with original warranty for your equipment. It includes all the genuine OEM parts and the service performed by factory trained technicians that your original warranty covers. We work with EPG Insurance to make sure you have a high quality extended warranty contract you can trust.
Why buy an extended warranty?
It protects you against the expense of unexpected repairs. Also, resale value is higher, because the plan can usually be transferred to the new owner.
What equipment is eligible?
New Equipment Add your extended warranty to your financing when you purchase any eligible equipment. You can purchase your extended warranty any time during the warranty period at standard new equipment rates. New equipment plans can be transferred to a new owner, which can boost its resale value.
Used Equipment Used equipment that is less than seven years old and has less than 7,000 hours at the time of registration* can usually be covered. An oil test for equipment with over 3,000 hours determines final eligibility. Most brands are eligible for coverage.
Payment Options
Finance It—Payments can be financed through retail installment contracts. Lease It—Add extended warranty to your lease agreement.
Special Rates
Discounts are sometimes available for equipment covered by government contracts. Ask if your equipment qualifies.
* Reimbursement rates vary with the type of equipment and equipment manufacturer.
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PA OH
Cranberry Township Ebensburg Newcomerstown
State College Mechanicsburg
New Stanton
Ephrata
Your #1 Source for Everything Under Construction
Frederick
MD
Equipment • Parts • Service • Rentals
www.grofftractor.com
LOCATIONS Pennsylvania Mechanicsburg 6779 Carlisle Pike Mechanicsburg, PA 17050 (717) 766-7671 (800) 33-GROFF (47633)
Ephrata 20 Stauffer Ln Ephrata, PA 17522 (717) 738-0220 (888) 66-GROFF (47633)
Cranberry Township 100 Smith Dr Cranberry Township, PA 16066 (724) 898-1535 (877) 33-GROFF (47633)
New Stanton 963 South Center Ave P.O. Box 510 New Stanton, PA 15672 (724) 755-0124 (888) 82-GROFF (47633)
State College Penn Eagle Industrial Park 210 Rolling Ridge Rd Bellefonte, PA 16823 (814) 353-8400 (888) 47-GROFF (47633)
Ohio
Frederick 5859 Urbana Pike Frederick, MD 21704 (301) 663-3185 (800) 822-0160
Newcomerstown GT&E Rental and Service 23044 Township Road 105 Newcomerstown, OH 43832 (740) 502-7685
Ebensburg 4355 Admirial Peary Hwy Ebensburg, PA 15931 (814) 472-7300
Equipment • Air Compressors • Articulated Trucks • Asphalt and Soil Compactors • Asphalt Pavers • Asphalt Distributors • Compact Track Loaders • Crawler Tractors/Dozers • Crushers • Cut-off Saws • Demolition Equipment • Excavators • Forklifts • Generators • Ground Engaging Tools
Maryland
Services • Lasers • Light Towers • Loader Backhoes • Machine Control Systems • Milling Machines • Motor Graders • Mowers • Pumps • Rigid Trucks • Skid Steer Loaders • Trailers • Trench Shielding and Shoring • Wheel Loaders
• CNH revolving account for parts, services, rental and accessory purchases • Extended warranties • Foam Filling Tires • Hydraulic Hose Assemblies • Insurance—Liability, equipment • Laser and machine control system repair center • Line Boring and Welding • Machine inspection maintenance • Oil and wear analysis • Online parts catalog
• On-site field service • Parts support with a multimillion dollar inventory • Remanufactured engines, transmissions, hydraulics, parts and components • Rental equipment • Tailored financing for new and used equipment purchases • Training—Safety, operating and maintenance • Undercarriage monitoring and replacement • Used equipment