QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
PARTS & SERVICE SUPPORT
About
Landmark Equipment Our History
Our Services
Landmark Equipment traces its beginnings to 1941 when the Ben Griffin Tractor Company was founded in Dallas, Texas. In 1989 Michael Lyle began running the company and changed its name to Dallas Ford New Holland, Inc. First, he expanded to the north with a second location in McKinney, Texas in 1997, and four years later, the company had a new name—Landmark Equipment.
Landmark Equipment helps maximize uptime for customers with quick parts delivery and emergency service. Our technicians undergo extensive training and are certified for the equipment they service. Rental equipment is available by the day, week or month, delivered right to your job site.
The third branch debuted to the west in Fort Worth, Texas in 2002, and the fourth was added to cover the area south of Dallas, in Waxahachie, Texas. Corporate offices are located in Irving, Texas. Today, Lyle is the sole owner of Landmark Equipment. With 35 years of experience in the equipment industry, Lyle has spent 25 of those years running dealerships. He understands how important it is to offer dependable equipment, quick parts availability and services to help you maintain your equipment in top condition. Its four strategically located branches position Landmark Equipment to serve the entire Dallas/Fort Worth metroplex market and surrounding counties. Every location provides a wide range of equipment brands with excellent performance records and is stocked with an extensive parts inventory. Both on-site and field services are available to minimize downtime for your equipment. When you need equipment quickly, our rental fleet is available with clean, well maintained machines.
Our Customers Landmark Equipment represents off-road equipment manufacturers that serve a wide range of businesses— commercial and residential construction, landscaping and turf maintenance, municipal government, infrastructure and utilities, recycling and scrap handling, industrial and manufacturing, demolition, rental, forestry, large residential maintenance, farming and agriculture.
Our Equipment We carry only those equipment lines that are dependable, with proven performance. Many of the manufacturers we represent have been producing and perfecting their equipment for over 50 years. Continual improvements assure that you benefit from the latest technologies to enhance productivity. Today, we feature construction and earthmoving equipment from New Holland, Takeuchi and Rhino, mowing and landscaping equipment from Alamo, Bad Boy, Bush Hog, Cub Cadet, Hustler, and Land Pride, concrete and compaction equipment from Stone, agricultural equipment from New Holland, Mahindra and Woods, and attachments from Bradco, CTI and Construction Attachments
Table of Contents Certified Technicians On-Site Service Shop Service Scheduled Maintenance Inspections Scheduled Maintenance Contracts Purchased Protection Plan Oil Analysis Undercarriage Maintenance Parts Remanufacturing Services Ground Engaging Tools and Attachments
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QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
Certified Technicians Landmark Equipment assures technicians are trained continually
• Landmark Equipment’s technicians are factory trained and certified • Our manufacturers provide specialized training for their equipment
Our Technicians Are Factory Trained Landmark Equipment has extensive training requirements to certify technicians and assure that they are properly equipped to service your machines. Our technicians attend classes at our manufacturers’ technical training centers to learn any new diagnostic and service techniques and to understand any changes in manuals or equipment requirements. Our technicians are trained in equipment operation, diagnostics, maintenance and repair. Landmark Equipment combines classroom training with on-the-job experience for a thorough understanding of machine maintenance and repair. Safety regulations and procedures are emphasized throughout the training process.
Technical Training Center All manufacturers’ classes are taught by certified specialists. There are courses on the functions and performance of specific machines, which include scheduled maintenance inspections, adjustments, tests, troubleshooting techniques and repair procedures. There are also component courses, which provide more in-depth information for specialized technicians. As diagnostic equipment becomes more and more complicated, training is especially critical to maintain equipment properly and to optimize operating time.
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On-Site Service Trained, Certified Technicians Provide On-Site Services Fleet of Service Vehicles with the Latest Repair and Diagnostic Tools • Scheduled maintenance maximizes uptime • Emergency service available • State-of-the-art diagnostic tools and service trucks for job site repairs and service
Scheduled Maintenance On-Site Landmark Equipment maintains a fleet of service vehicles to provide on-site service for both repairs and routine maintenance. Our trained, certified technicians are dispatched to your job site to perform maintenance activities recommended by the equipment manufacturer at specified intervals. We can schedule these maintenance procedures when your machines are idle to optimize your equipment productivity.
Remotely Monitor Equipment for Problems When GlobalTRACS® is installed in your equipment, Landmark Equipment can remotely monitor your machines and let you know when we receive any alerts for operation problems. Sometimes we even spot a problem before your operator is aware of it. We can diagnose repairs through our systems and come prepared to your site with the proper parts and tools to minimize your downtime.
Emergency Service Available When one of your machines is down, you can count on us to come to your job site to repair your equipment as quickly as possible. We understand that you might have a problem on a weekend or evening, and our technicians are available whenever you need them.
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QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
Shop Service Our seasoned personnel and state-of-the-art facilities combine to give you exceptional service on demand. Wealth of Experience and Knowledge
Diagnostics
Over 90% of our manufacturer-trained service staff has worked with us for a decade or longer. That experience translates into a vast knowledge base and the ability to perform repairs correctly and efficiently.
Landmark Equipment’s facilities are equipped with state-of-theart diagnostic tools that provide accurate machine evaluations to pinpoint problems with engines, drive trains, or hydraulic systems. Our shop staff is factory trained to correct equipment problems quickly and cost effectively to minimize your downtime.
New Holland's web-based ASIST™ program gives us access to factory specialists and engineers to discuss your particular repair issues whenever needed. In addition, with our extensive library of repair manuals, we have information at our fingertips for a wide range of equipment. Because productivity is essential to your success, it makes sense to choose our experienced repair professionals who will minimize your downtime and help you to make the best use of your resources.
Repair or Remanufacture Landmark Equipment offers repairs on any components. When a replacement is necessary, remanufactured components are an economical alternative. We offer a wide range of remanufacturing services that include engines, transmissions, torque converters, hydraulic pumps, hydraulic cylinders, and drive units. All remanufactured components meet OEM standards and carry a warranty comparable to new component warranties.
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Scheduled
Maintenance Inspections Reduce downtime with Scheduled Maintenance Inspections by our Certified Technicians • Certified, trained technicians • Documented maintenance for warranty assurance • Any brand, any model • On-site or in our shop
On-Time Inspections You can count on Landmark Equipment to complete Scheduled Maintenance Inspections for your equipment to avoid downtime and keep your machines performing their best. Most equipment manufacturers require some sort of maintenance every 250 hours. We can verify service hours periodically and perform maintenance activities to meet warranty coverage requirements.
Trained, Certified Technicians All machines are serviced by our trained, certified technicians, on-site or in our shops. We can service any brand that’s in your fleet.
Thorough Inspections We have developed a thorough inspection regimen for each type of equipment. These procedures are strictly followed to identify possible problems with equipment functions. Each inspection includes an oil analysis, which reveals the presence of metals and contaminants in the machine’s fluids, indicating which components are worn and might require replacement in the future.
Scheduled Maintenance On-Site Landmark Equipment maintains a fleet of service vehicles to provide on-site service for both repairs and routine maintenance. Our trained, certified technicians are dispatched to your job site to perform maintenance activities recommended by the equipment manufacturer at specified intervals. We can schedule these maintenance procedures when your machines are idle to optimize your equipment productivity.
Call Landmark Equipment for an inspection today!
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QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
Scheduled
Maintenance Contracts Let us worry about your machinery
What’s included in a Scheduled Maintenance Contract? Maintenance All maintenance procedures that are recommended in your New Holland machine operator’s manual are completed at the required intervals. Genuine New Holland Parts All parts are the same New Holland quality that originally came in your machine. Certified Technicians All services are completed by factory trained New Holland technicians. At Your Convenience When it’s time for your New Holland or machine to be serviced, we’ll contact you to arrange a time and location that’s convenient for you.
How Long is a Scheduled Maintenance Contract?
Customize Your Scheduled Maintenance Contract
Why a Scheduled Maintenance Contract?
You choose the term—up to 5 years or 5,000 hours.
Add any of these features to your Scheduled Maintenance Contract for added protection:
Fixed Pricing A Scheduled Maintenance Contract eliminates price uncertainty. Prices are set before repairs begin, and there are no additional mileage charges.
Payment Options Finance It—Add your Scheduled Maintenance Contract payment to your financing package on your machine. Charge It—Charge your Scheduled Maintenance Contract to your CNH Revolving Account for your current machines. Ask about a credit line increase to accommodate your Scheduled Maintenance Contracts. Lease It—Add a Scheduled Maintenance Contract to your lease agreement.
Oil Analysis With New Holland’s lubrication analysis system, samples of fluids are taken periodically from key compartments of your machine. These fluids are analyzed to identify abnormal wear rates, contamination, leakage and other destructive conditions before major damage occurs. Fleet Management Communications System By monitoring your machine remotely, Landmark Equipment can schedule service at necessary intervals. This system allows you to locate and lock your equipment remotely and monitor productivity.
Reduced Hassle With a Scheduled Maintenance Contract, you don’t have the hassle of stocking replacement filters or lubricants. We’ll come to you with the necessary parts so you can focus on the job at hand. Record of Repair All maintenance, repairs, and fluid analyses are documented to maintain warranty compliance and increase resale or tradein value.
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Purchased Protection Plan Protect your equipment with an extended warranty
What is a Purchased Protection Plan? A Purchased Protection Plan (PPP) extends your New Holland warranty beyond the period that comes with your equipment. It includes all the genuine parts and the service performed by factory trained technicians that your original warranty covers.
Why buy a Purchased Protection Plan? It protects you against the expense of unexpected repairs. Resale value is higher, because the plan can be transferred to the new owner.
What equipment is eligible? New Equipment Add your PPP to your financing when you purchase any eligible equipment. You can purchase your PPP any time during the warranty period at standard new equipment rates. You can even add PPP up to four months after the base warranty expires.* New equipment plans can be transferred to a new owner, which can boost its resale value. Used Equipment Used equipment that is less than seven years old and has less than 7,000 hours at the time of registration** can be covered. An oil test for equipment with over 1,000 hours determines final eligibility. Most brands are eligible for coverage.
Payment Options
Special Rates
Finance It—Payments can be financed through CNH Capital retail installment contracts. Charge It—Charge your PPP to your CNH Revolving Account. Ask about a credit line increase to accommodate your PPP payments. Lease It—Add PPP to your lease agreement.
Discounts are available for equipment covered by Scheduled Maintenance Contracts. Ask if your equipment qualifies.
*A surcharge is added to the new equipment rate once the warranty period expires, and failures that occur within the first 30 days after registration are not eligible for reimbursements. **Eligible repairs within the first 30 days after registration are reimbursed at 50% of the normal retail cost for parts and labor.
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QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
Oil Analysis Analyzing system fluids provides a snapshot of internal conditions • Identify minor problems to avoid major failures. • Extend equipment life—Contaminant levels in fluids dictate when to replace filters. • Increase oil drain intervals—The condition of your oil indicates when oil changes are actually necessary. • Increase resale value—Oil analysis records prove your equipment has been maintained. • Any make, any model What is an oil analysis?
Sampling Intervals
Fluids are taken from several areas in your equipment and are analyzed by laboratories to determine levels of contaminants in the various fluids. The level of each contaminant is compared to normal wear rates, so that potential problems with components can be identified before failure. The trends for the contaminant levels in your equipment also provide valuable information on potential problems.
Manufacturers recommend sampling intervals for each model. Also consider how critical each piece of equipment is to your production in determining sampling frequency. You may want to reduce the hours between sampling periods for equipment operating under more stressful conditions, such as those in a very hot, dirty environment, or machines used for short trips with heavy loads, or those with excessive idle times.
Landmark Equipment monitors your oil analyses. We will provide guidance on necessary repairs and filter and oil change intervals, based on the results for your equipment.
General Guidelines for Sampling Intervals Engines Transmissions Hydraulics Differentials Gearboxes
250 hours or at manufacturer’s recommended change intervals 250 hours or at manufacturer’s recommended change intervals 250 – 500 hours 750 hours 750 hours
Undercarriage Maintenance Spot problems with inspections at regular intervals • Monitor your undercarriage routinely • Don’t delay repairs or replacements on undercarriage components • Any make, any model
Landmark Equipment’s technicians are trained to identify undercarriage problems before major repairs are required. By measuring the thickness of the undercarriage components, our technicians can predict how long your undercarriage will last before replacements are needed. During scheduled maintenance service, we include undercarriage wear evaluations.
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Parts When You Need Them • Most parts are available within 24 hours • Landmark Equipment maintains a vast inventory of critical use parts • Consult online parts catalogs to save time and fuel
Fast Availability Landmark Equipment has an extensive parts inventory and is located near the New Holland Ultra Parts Depots, so we can provide your parts as quickly as possible. Check the online catalogs for the correct part number, and contact us with your order. We’ll find the parts you need and have them ready to be picked up or shipped the next day. If it’s not in stock, we’ll locate the parts through our extensive network of parts resources.
Experience Counts Our dedicated parts staff has an average of over 17 years experience servicing our customers. We’re familiar with almost any type of equipment—from vintage machines to the latest models with computerized controls. We can identify the right part, right away, to have you up and running as quickly as possible.
Online Parts Catalogs Visit our web site at www.landmarkeq.com and select the parts catalog link to access New Holland’s parts catalogs. Find the Parts – All you need is the model number of your equipment to view lists of available parts. Compile your parts lists, using the convenient look up feature to view detailed parts illustrations. Send your Order – Email, fax or phone in your parts list to the Landmark Equipment location nearest you. Let us know where you’d like to pick up your parts. Receive the Delivery Date – Our parts department will respond with availability and pricing as quickly as possible. We’ll let you know when the parts will be ready for pick-up at the location you requested.
Call to Order You can always call the parts department at the location nearest you to request a part number and place your order for any brand, any model.
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QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
Remanufacturing Services High Quality, Low Cost Option Available for Basic and Complete Engines, Torque Converters and Injection Pumps
Why Choose Reman Parts? Quality Components that adhere to OEM specifications Savings Advantage over other repair options Warranty Protection that meets or exceeds that of the OEM to assure worry free ownership Drop In Assemblies that enable quick turnaround times
Ground Engaging Tools & Attachments
Adapters Attachments Backhoes Skid Steer Loaders Excavators Blades
Brooms Buckets Clamshells Compaction Wheels Couplers Cutters
Fasteners Forks Grapplers Hammers Hydraulic Tools Handheld Mounted
Log Forks Log Skidding Attachments Pins Pulverizers Rakes
Rippers Teeth Thumbs U-Blades Wear Edges
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QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS
Equipment
Fort Worth
McKinney Dallas-Irving Waxahachie
Texas
Agriculture Equipment Buckets Compact Track Loaders Compaction Equipment Crawler Dozers Excavators Grapples Hay Equipment Hydraulic Hammers Light Equipment Landscaping Equipment Loader Backhoes
Mowers Quick Couplers Rollers Skid Steer Loaders Telescopic Handlers Tractors Trailers Trench Compactors Water Trucks Wheel Loaders Zero Turn Mowers
Services
www.landmarkeq.com
Emergency service Extended warranties Insurance Liability, equipment Machine inspection maintenance Maintenance packages Oil and wear analysis On-site field service Parts support with a multimillion dollar inventory
Remanufactured engines, transmissions, hydraulics, parts and components Rental equipment Scheduled maintenance Tailored financing for new and used equipment purchases Training Safety, operating and maintenance Used equipment
Dallas-Irving 1351 S. Loop 12 Irving, TX 75060 Phone: 972-579-9999 Fax: 972-579-7871 Parts Fax: 972-554-1396
McKinney 3774 N. Central Expressway McKinney, Texas 75071 Phone: 972-548-9590 Fax: 972-547-0564
Fort Worth 5000 Airport Freeway Fort Worth, TX 76117 Phone: 817-834-8131 Fax: 817-831-8775 Parts Fax: 817-834-0647
Waxahachie 2200 W. US Hwy 287 Business Waxahachie, TX 75167 Phone: 972-937-0101 Fax: 972-937-0159