Scott Equipment Parts & Service Brochure

Page 1

QUICK PARTS 窶「 DEPENDABLE SERVICE 窶「 EQUIPMENT THAT PERFORMS窶年EW, USED, RENTAL

PARTS & SERVICE SUPPORT


About

Scott Equipment Our Family Business

Our Services

Scott Equipment traces its beginnings to 1972 when Richard Scott, Sr. opened his first heavy equipment dealership in Southern California. In 1991 the company began carrying the New Holland construction equipment line and added Kobelco excavators in 2002. Today, Scott is the only New Holland and Kobelco dealer serving Southern California, providing equipment, parts and service to Los Angeles, Orange, Riverside and San Bernardino Counties. A sister company, Western Rentals, supports customers for their rental equipment needs.

Scott Equipment helps maximize uptime for customers with quick parts delivery and emergency service 24 hours a day, 7 days a week. Our technicians undergo extensive training and are certified for the equipment they service. Rental equipment is available by the day, week or month, delivered right to your job site.

Richard, Sr.’s sons, Richard, Jr. and Gregg, pitched in after school and on weekends to learn the business firsthand by working in every critical department—sales, service, rental and parts. The second generation now manages operations: Richard, Jr. is president and Gregg, vice president. Their father is semi-retired but still offers advice and helps out now and then. The rest of the management team is part of a family that extends beyond the Scotts—the Scott Equipment family. Bo Wittington joined the company 26 years ago and is one of the friendly faces you’ll see delivering rental equipment. Brendan Ramos has been with the company 19 years and is our rental equipment manager. Every member of our key management team has been with Scott Equipment for over ten years. The same values that have made Scott Equipment a wonderful place to work insure that its customers receive first class treatment. The equipment brands we represent are dependable, with excellent performance records. Our extensive parts inventory assures quick availability, and our broad range of services helps you maintain your equipment in top condition.

Our Customers Scott Equipment represents off-road equipment manufacturers that serve a wide range of businesses—commercial and residential construction, landscaping and turf maintenance, municipal government, excavating and grading, infrastructure and utilities, recycling and scrap handling, industrial and manufacturing, demolition, rental, forestry, agriculture and residential properties.

Our Equipment We carry only those equipment lines that are dependable, with proven performance. Many of the manufacturers we represent have been producing and perfecting their equipment for over 50 years. Continual improvements assure that you benefit from the latest technologies to enhance productivity. Today, we feature construction and earthmoving equipment from New Holland, Kobelco, and Mustang, forestry and land clearing equipment from Fecon, haul trucks from Moxy, trailers from Zieman, mowing and landscaping equipment from Woods and attachments and ground engaging tools from Huskie and JRB.

Table of Contents Certified Technicians On-Site Services Shop Services Purchased Protection Plan Scheduled Maintenance Inspections Scheduled Maintenance Contracts Undercarriage Maintenance Oil Analysis Parts Remanufacturing Services Ground Engaging Tools & Attachments

3 4 4 5 6 7 8 9 10 11 11


QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS—NEW, USED, RENTAL

Certified Technicians Scott Equipment assures technicians are trained continually

• Scott Equipment’s technicians are factory trained and certified • Our manufacturers provide specialized training for their equipment

Our Technicians Are Factory Trained Scott Equipment has extensive training requirements to certify technicians and assure that they are properly equipped to service your machines. Our technicians attend classes at our manufacturers’ technical training centers to learn any new diagnostic and service techniques and to understand any changes in manuals or equipment requirements. Our technicians are trained in equipment operation, diagnostics, maintenance and repair. Scott Equipment combines classroom training with on-the-job experience for a thorough understanding of machine maintenance and repair. Safety regulations and procedures are emphasized throughout the training process.

Technical Training Center All manufacturers’ classes are taught by certified specialists. There are courses on the functions and performance of specific machines, which include scheduled maintenance inspections, adjustments, tests, troubleshooting techniques and repair procedures. There are also component courses, which provide more in-depth information for specialized technicians. As diagnostic equipment becomes more and more complicated, training is especially critical to maintain equipment properly and to optimize operating time.

3


On-Site Services Trained, certified technicians and a fleet of service vehicles equipped with the latest repair and diagnostic tools • Scheduled maintenance maximizes uptime • 24-Hour emergency repairs • State-of-the-art diagnostic tools and service trucks for job site repairs and service

Scheduled Maintenance On-Site

24-Hour Emergency Service

Scott Equipment maintains a fleet of service vehicles to provide on-site service for both repairs and routine maintenance. Our trained, certified technicians are dispatched to your job site to perform maintenance activities recommended by the equipment manufacturer at specified intervals. We can schedule these maintenance procedures when your machines are idle to optimize your equipment productivity.

When one of your machines is down, you can count on us to repair your equipment as quickly as possible. We understand that you might have a problem on a weekend or evening, and our technicians are available whenever you need them.

Remotely Monitor Equipment for Problems

Call Scott Equipment for an estimate today!

909-822-2200

When GlobalTRACS® is installed in your equipment, Scott Equipment can remotely monitor your machines and let you know when we receive any alerts for operation problems. Sometimes we even spot a problem before your operator is aware of it. We can diagnose repairs through our systems and come prepared to your site with the proper parts and tools to minimize your downtime.

Shop Services • Repair or remanufacture engines and transmissions • Hydraulic repairs and remanufactured pumps, cylinders and drive units

4

Diagnostics

Repair or Remanufacture

Scott Equipment’s facilities are equipped with state-of-the-art diagnostic tools that provide accurate machine evaluations to pinpoint problems with engines, drive trains, or hydraulic systems. Our shop staff is factory trained to correct equipment problems quickly and cost effectively to minimize your downtime.

Scott Equipment offers repairs on any components. When a replacement is necessary, remanufactured components are an economical alternative. We offer a wide range of remanufacturing services that include engines, transmissions, torque converters, hydraulic pumps, hydraulic cylinders, and drive units. All remanufactured components meet OEM standards and carry a warranty comparable to new component warranties.


QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS—NEW, USED, RENTAL

Purchased Protection Plan Protect your equipment with an extended warranty

What is a Purchased Protection Plan? A Purchased Protection Plan (PPP) extends both your New Holland and Kobelco warranties beyond the period that comes with your equipment. It includes all the genuine parts and the service performed by factory trained technicians that your original warranty covers.

Why buy a Purchased Protection Plan? It protects you against the expense of unexpected repairs. Resale value is higher, because the plan can be transferred to the new owner.

What equipment is eligible? New Equipment Add your PPP to your financing when you purchase any eligible equipment. You can purchase your PPP any time during the warranty period at standard new equipment rates. You can even add PPP up to four months after the base warranty expires.* New equipment plans can be transferred to a new owner, which can boost its resale value. Used Equipment Used equipment that is less than seven years old and has less than 7,000 hours at the time of registration** can be covered. An oil test for equipment with over 1,000 hours determines final eligibility. Most brands are eligible for coverage.

Payment Options

Special Rates

Finance It—Payments can be financed through CNH Capital retail installment contracts. Charge It—Charge your PPP to your CNH Revolving Account. Ask about a credit line increase to accommodate your PPP payments. Lease It—Add PPP to your lease agreement.

Discounts are available for equipment covered by Scheduled Maintenance Contracts. Ask if your equipment qualifies.

*A surcharge is added to the new equipment rate once the warranty period expires, and failures that occur within the first 30 days after registration are not eligible for reimbursements. **Eligible repairs within the first 30 days after registration are reimbursed at 50% of the normal retail cost for parts and labor.

5


Scheduled

Maintenance Inspections Reduce downtime with Scheduled Maintenance Inspections by our Certified Technicians • Service available 24/7 • Certified, trained technicians • Documented maintenance for warranty assurance • Any brand, any model • On-site or in our shop

On-Time Inspections You can count on Scott Equipment to complete Scheduled Maintenance Inspections for your equipment to avoid downtime and keep your machines performing their best. Most equipment manufacturers require some sort of maintenance every 250 hours. We can verify service hours periodically and perform maintenance activities to meet warranty coverage requirements.

Trained, Certified Technicians All machines are serviced by our trained, certified technicians, on-site or in our shops. We can service any brand that’s in your fleet.

Thorough Inspections We have developed a thorough inspection regimen for each type of equipment. These procedures are strictly followed to identify possible problems with equipment functions. Each inspection includes an oil analysis, which reveals the presence of metals and contaminants in the machine’s fluids, indicating which components are worn and might require replacement in the future.

Scheduled Maintenance On-Site Scott Equipment maintains a fleet of service vehicles to provide on-site service for both repairs and routine maintenance. Our trained, certified technicians are dispatched to your job site to perform maintenance activities recommended by the equipment manufacturer at specified intervals. We can schedule these maintenance procedures when your machines are idle to optimize your equipment productivity.

Call Scott Equipment for an estimate today!

909-822-2200 6


QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS—NEW, USED, RENTAL

Scheduled

Maintenance Contracts Let us worry about your maintenance

What’s included in a Scheduled Maintenance Contract? Maintenance All maintenance procedures that are recommended in your New Holland and Kobelco machine operator’s manual are completed at the required intervals. Genuine New Holland and Kobelco Parts All parts are the same New Holland and Kobelco quality that originally came in your machine. Certified Technicians All services are completed by factory trained New Holland and Kobelco technicians. At Your Convenience When it’s time for your New Holland or Kobelco machine to be serviced, we’ll contact you to arrange a time and location that’s convenient for you.

How Long is a Scheduled Maintenance Contract?

Customize Your Scheduled Maintenance Contract

Why a Scheduled Maintenance Contract?

You choose the term—up to 5 years or 5,000 hours.

Add any of these features to your Scheduled Maintenance Contract for added protection:

Fixed Pricing A Scheduled Maintenance Contract eliminates price uncertainty. Prices are set before repairs begin, and there are no additional mileage charges.

Payment Options Finance It—Add your Scheduled Maintenance Contract payment to your financing package on your machine. Charge It—Charge your Scheduled Maintenance Contract to your CNH Revolving Account for your current machines. Ask about a credit line increase to accommodate your Scheduled Maintenance Contracts. Lease It—Add a Scheduled Maintenance Contract to your lease agreement.

Oil Analysis With New Holland and Kobelco’s lubrication analysis system, samples of fluids are taken periodically from key compartments of your machine. These fluids are analyzed to identify abnormal wear rates, contamination, leakage and other destructive conditions before major damage occurs. Fleet Management Communications System By monitoring your machine remotely, Scott Equipment can schedule service at necessary intervals. This system allows you to locate and lock your equipment remotely and monitor productivity.

Reduced Hassle With a Scheduled Maintenance Contract, you don’t have the hassle of stocking replacement filters or lubricants. We’ll come to you with the necessary parts so you can focus on the job at hand. Record of Repair All maintenance, repairs, and fluid analyses are documented to maintain warranty compliance and increase resale or tradein value.

7


Undercarriage Maintenance Spot problems with inspections at regular intervals • Monitor your undercarriage routinely • Don’t delay repairs or replacements on undercarriage components • Any make, any model Scott Equipment’s technicians are trained to identify undercarriage problems before major repairs are required. By measuring the thickness of the undercarriage components, our technicians can predict how long your undercarriage will last before replacements are needed. During scheduled maintenance service, we include undercarriage wear evaluations.

Undercarriage Maintenance Tips Extend the life of your undercarriage by following a few simple guidelines. Adjust the track for correct tension Loose tracks can detrack. Over tightening can cause power loss, excessive roller and idler wear, and could tear the tracks. Refer to your operator’s manual for track inspection and tensioning procedures. Use the narrowest shoe possible Wider shoes can cause problems maneuvering by sticking out farther and making it more difficult to turn. Wider shoes may be necessary, however, to keep the machine from sinking in extremely wet conditions.

8

Alternate the turning direction Continuous turning to the same side can cause asymmetrical wear and accelerate wear for sprocket teeth, track tread, guide lugs and roller flanges. Inspect your equipment visually every day for signs of wear Check for cracks, bends and breaks on components. Look for wear on bushings, sprockets and rollers. If you see any components that are shiny, there’s probably an alignment problem. Make sure nuts and bolts are not loose, which can cause abnormal wear by interfering with proper movement of parts.

Keep the undercarriage clean of mud and debris The accumulation of mud and dirt around the undercarriage can interfere with proper operation by changing the pitch, which changes the component engagement and leads to faster wear. Knock away any debris every day after use, then wash the tracks thoroughly with water.

Control track spinning when filling the bucket Use loader hydraulics to penetrate into the material to reduce track spinning. Unnecessary spinning of the tracks can accelerate wear and cause cuts in the tracks.

Minimize high operating speeds Higher speeds cause more wear on the undercarriage. Use the slowest possible operating speed for the job.

Schedule an undercarriage inspection today!

909-822-2200


QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS—NEW, USED, RENTAL

Oil Analysis Analyzing system fluids provides a snapshot of internal conditions • Identify minor problems to avoid major failures. • Extend equipment life—Contaminant levels in fluids dictate when to replace filters. • Increase oil drain intervals—The condition of your oil indicates when oil changes are actually necessary. • Increase resale value—Oil analysis records prove your equipment has been maintained. • Any make, any model

What is an oil analysis? Fluids are taken from several areas in your equipment and are analyzed by laboratories to determine levels of contaminants in the various fluids. The level of each contaminant is compared to normal wear rates, so that potential problems with components can be identified before failure. The trends for the contaminant levels in your equipment also provide valuable information on potential problems. Scott Equipment monitors your oil analyses. We will provide guidance on necessary repairs and filter and oil change intervals, based on the results for your equipment.

Sampling Intervals Manufacturers recommend sampling intervals for each model. Also consider how critical each piece of equipment is to your production in determining sampling frequency. You may want to reduce the hours between sampling periods for equipment operating under more stressful conditions, such as those in a very hot, dirty environment, or machines used for short trips with heavy loads, or those with excessive idle times.

General Guidelines for Sampling Intervals Engines Transmissions Hydraulics Differentials Gearboxes

250 hours or at manufacturer’s recommended change intervals 250 hours or at manufacturer’s recommended change intervals 250 – 500 hours 750 hours 750 hours

9


Parts When You Need Them • Most parts are available within 24 hours • Scott Equipment maintains a vast inventory of critical use parts • Consult online parts catalogs to save time and fuel

Fast Availability Scott Equipment has an extensive parts inventory and is located near the New Holland and Kobelco Ultra Parts Depots, so we can provide your parts as quickly as possible. Check the online catalogs for the correct part number, and contact us with your order. We’ll find the parts you need and have them ready to be picked up or shipped the next day. If it’s not in stock, we’ll locate the parts through our extensive network of parts resources.

Experience Counts Our dedicated parts staff has an average of over 17 years experience servicing our customers. We’re familiar with almost any type of equipment—from vintage machines to the latest models with computerized controls. We can identify the right part, right away, to have you up and running as quickly as possible.

Online Parts Catalogs You can find the part numbers for your New Holland and Kobelco equipment right online. For New Holland parts, visit http://construction.newholland.com/home.aspx?RL=ENNA select “Parts & Service” and click on “Search for Parts.” For Kobelco parts, visit http://www.kobelcoamerica.com and select “Parts Catalog” Find the Parts – All you need is the model number of your equipment to view lists of available parts. Compile your parts lists, using the convenient look up feature to view detailed parts illustrations. Send your Order – Email, fax or phone in your parts list to the Scott Equipment location nearest you. Let us know where you’d like to pick up your parts. Receive the Delivery Date – Our parts department will respond with availability and pricing as quickly as possible. We’ll let you know when the parts will be ready for pick-up at the location you requested.

Call to Order You can always call the parts department at the location nearest you to request a part number and place your order for any brand, any model.

10


QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS—NEW, USED, RENTAL

Remanufacturing Services Industrial and construction equipment Anything from component rebuild/remanufacture to total machine overhauls • Any brand, any model

• Field service with our mobile service fleet

• Factory trained technicians

• Huge savings over buying new

• Components rebuilt to OEM specifications

Services

Rebuilds Mechanical Components

Engines

Machine Services

Hydraulic Services

Axles Final Drives Differentials Gear Boxes Idler Assemblies Wet Brakes Drop Boxes Gear Reducer Assemblies

Complete engine rebuilds Engine head rebuilds

Major Overhaul Failure Analysis Component Upgrade Application Analysis Machine Work Inframe Rebuilds Out of Frame Kit Jobs Minor Repair Evaluation and Inspection

Cylinders and Suspensions Pumps and Motors Valves

Power Transmissions Motors Generators Gen Sets Alternators

Ground Engaging Tools & Attachments

Adapters Attachments Backhoes Skid Steer Loaders Excavators

Blades Brooms Buckets Clamshells Compaction Wheels

Couplers Cutters Fasteners Forks Grapplers

Hammers Hydraulic Tools Handheld Mounted Log Forks

Log Skidding Attachments Pins Pulverizers Rakes

Rippers Teeth Thumbs U-Blades Wear Edges

11


Your ONLY New Holland & Kobelco Dealer in Southern California

909-822-2200 QUICK PARTS 窶「 DEPENDABLE SERVICE 窶「 EQUIPMENT THAT PERFORMS窶年EW, USED, RENTAL

Equipment

San Bernardino Los Angeles Scott Equipment Orange Riverside

California

Articulated Haulers Buckets Compact Track Loaders Compactors Crawler Dozers Dump Trucks Excavators Forestry Equipment Grapples Hydraulic Hammers Loader Backhoes

Motor Graders Quick Couplers Rollers Skid Steer Loaders Skip Loaders Telescopic Handlers Tractor Loaders Trailers Trench Compactors Water Trucks Wheel Loaders

Services

Scott Equipment

14635 Valley Blvd. 窶「 Fontana, CA 92335 Phone: 909-822-2200 Fax: 909-822-4850 WWW.SCOTTEQUIP.COM

24-hour emergency service Extended warranties Insurance Liability and equipment Machine inspection maintenance Maintenance packages Oil and wear analysis On-site field service Parts support with a multimillion-dollar inventory Remanufactured engines, transmissions, hydraulics, parts and components

Rental equipment Scheduled maintenance Tailored financing for new and used equipment purchases Training Safety, operating and maintenance Undercarriage Monitoring and replacement Used equipment


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.