Wisconsin Union Hotel & Club Suites Information Guide

Dear Wisconsin Union Guest,

Welcome to the Wisconsin Union Hotel. On behalf of the staff and management of our hotel, we wish you an enjoyable visit and a memorable stay. We are happy to offer you our best hospitality and delighted you have chosen the Wisconsin Union Hotel.

The Wisconsin Union Hotel provides personalized services and customized amenities to cater to each guest’s business or leisure needs. Our boutique hotel features state of the art accommodations and a prime location for every occasion that will bring you to the heart of Madison. We strive to reduce our environmental footprint through our numerous eco-friendly initiatives and options to make your stay enjoyable and guilt-free.

Our staff is dedicated and committed to providing you unparalleled service. We are devoted to meeting your needs as well as exceeding your Aexpectations.gain,thankyou for staying with us and we look forward to being of

TheSincerely,service.Staffand Management Wisconsin Union Hotel

If you need assistance, simply press 0 on the phone in your room to reach the front desk attendant.

The Wisconsin Union Hotel is committed to reducing our impact on the environment; eco-friendly initiatives include:

• All guestroom furniture (headboards, bedside tables, TV console) sourced from regional manufacturer—Dubois Wood Products—located less than 500 miles from the hotel

• Individual thermostat

• Key activated, motion-sensing

• Water

• Shampoo, conditioner body wash bathrooms the of

• Towel and linen reuse

• In-room recycling

• Hotel-wide recycling

• Healthy high performance cleaning program using sustainable and EHP Covid approved cleaning products

Future Initiatives

We continue to work on ways to protect our environment through our products and services. The Wisconsin Union Hotel contributes to the Union South’s goal to maintain a Gold LEED sustainability rating.

Bell Services

Please contact the Front Desk for use of a bell cart, assistance with your luggage, or to check your luggage at the desk.

Business Center

Our Staff can assist with small printing jobs free of charge.

Billing

For settlement of your account, we accept American Express, Discover, MasterCard, Visa, or cash. Our Front Desk can assist you with your account at any time.

Check-Out

Check-out time is 11:00 am. To arrange for a later check-out, please contact the Front Desk; arrangements may be made based on availability. Express check-out folio previews will be delivered under your door by 4:00 am. To adjust and receive a final copy of your folio, please stop by the Front Desk.

Coffee

Each room features a Keurig Single-Cup Coffee Maker and a selection of regular, decaf, and tea packets. If you would like further refills, please contact the Front Desk to have more sent to your room.

Concierge

Please contact our Front Desk associates for information on local area attractions and events, as well as restaurant recommendations and reservations.

Convenience Items

We provide individually packaged amenity items and are happy to deliver them at any time outside your door. They include:

Hotel Front Desk for 24-hour emergency assistance. Please refer to the “Safety and Security” section of this directory for further assistance.

Fitness Center

The Fitness Center is open from 6 AM-10 PM in room 531.

Guest Room Features & Amenities

•310 thread count sheets

•Plush bedding - Simmons Mattress EverNU mattress top

•Custom crafted furniture and headboard

•Work desk with ergonomic chair

•Complimentary, high-speed wireless Internet

•Individual thermostat control and circulation system

•Spa inspired, full-tile bathroom with oversized shower head

•Eco-friendly bath amenities

•42” Flat panel, high definition LCD televisions

•In-room KEURIG coffee/tea maker

•Organic coffee and tea

•Mini fridge and microwave

Housekeeping

Stay-over service is provided by request only between 8 AM and 3 PM, and only when guests are not in the room. We are happy to bring additional towels & toiletries to your room by request

Please note: if your sleep-sign is displayed, your room will be passed over

Ice & Vending

Ice & vending machines are available on the 4th and 5th floors. They are located near the high-numbered rooms.

WiFi Access

You will need to create a guest login for UWNET

•Select UWNet WiFi

•Create a guest account

•Provide your name and email address

•Accept terms of use

•Click “Create Guest Account” For assistance contact the Front Desk.

Iron and Ironing Board

An iron and ironing board are provided in every room and are located in the closet.

YourMessagesphoneis

equipped with a voice mail system. The message light will be lit when you have messages. Press the red flashing light to retrieve your messages.

OneParkingparking

permit is included with each reservation; this does not include accommodations receiving the state or government rate. A parking pass is provided at check-in if guest has a vehicle. Depending on availability, additional parking passes may be purchased for $18/day for any additional vehicles, on non-special-event days.

Restaurants & Onsite Dining

Visit union.wisc.edu/dine for locations and menus.

Gift Shop

Badger Market, our gift shop/convenience store, is located on the 1st floor. It is open daily and caries a variety of Union and Badger apparel, sandwiches, snacks, microwavable items and convenience items.

Terrace Store, our online gift shop, carries an extended assortment of Wisconsin Union and Terrace gifts. Shop terracestore.union.wisc.edu.

Rollaway Beds

Rollaway beds and cribs may be provided on request depending if the room dimensions permit. These may be requested by contacting the Front Desk or when making future reservations. If a rollaway is requested, there will be an additional charge of $15/night.

Room Furnishings Available for Purchasing

Select items may be purchased at the Front Desk or at terracestore.com

• UW Crest Pillow - Gold $69.00

• “On Wisconsin” Bolster - Red $99.00

• Plush Wisconsin Union Hotel Robe $75.00

• Red & Black Wisconsin Union Hotel Coffee Mug $6.00

Safe Deposit Boxes

Safe deposit boxes are available at no charge through the Front Desk. The Hotel is not responsible for items not secured in a safe deposit box.

Campus Event Services

For group accommodations, or for assistance in planning your next meeting or function, contact Campus Event Services at (608) 262-2511.

Wake-up Services

An alarm clock radio is located on the nightstand in your room; otherwise, wake-up calls may also be requested through the Front Desk.

Telephone Dialing Information

Room to Room Touch 7+Room Number

Local Calls Touch 8+number Complimentary

Long Distance Calls Touch 8+1+area code+number Calls are billed at $2, plus $1 per minute plus a 50% Hotel Surcharge and applicable taxes.

Directory Assistance Touch 8+411 Charge of $1 is applied

Toll-free Calls Touch 8+1+area code+number (800, 888 and 877 Calls) Charge of $1 is applied

International Calls Touch 8+011+country code+number Calls are billed at $2, plus $3 per minute plus a 50% Hotel Surcharge and applicable taxes.

Operator Assisted Calls Touch 8+0+area code+number

Calls are billed at AT&T operator-assisted day rates plus a 50% Hotel surcharge and applicable taxes.

Fire WhenProceduresyoucheck in:

• Find the fire exits in your corridor, and make sure they are not locked or blocked. Count the doorways and examine other features between your room and the exit so that you can find your way out in an emergency.

• Learn the layout of your room and know how to unlock your door in the dark.

• Put your room key close to where you sleep so you can find it easily. You will need the key to get back into your room if smoke or fire blocks your exit.

If the room door is not hot or there is no smoke in the hall:

• Check if the hall is clear of smoke. If it is clear, it is probably safe to leave your room. Collect your key, close the door securely behind you and walk to the exit.

• Walk down to the ground level holding onto the handrail to protect yourself from being knocked down by someone in a panic. If you encounter smoke or fire on a lower level, turn around and walk up to cleaner air, go to the roof if it is accessible or use another exit.

If the room door is hot or there is smoke in the hall:

• Do not panic. You can stay in your room and still survive a fire.

• Fill the shower with water for wetting towels, sheets, etc. The shower water might also be needed for cooling down the walls. An ice bucket or wastebasket can be used for bailing water.

• Seal the door from smoke with wet paper towels, cloth towels, tissues, sheets, etc. Cover or block vents, too.

• In spite of your efforts, if smoke still enters your room, make a tent over your head with a blanket or sheet at a slightly opened window and breathe air that is free of smoke. If the windows do not open, you may have to break one out with a chair or drawer, but only do this as a last resort. If smoke can enter your room from outside the window, do not break or open it. Once you break the window, you will not be able to close it.

If a fire starts in your room:

• Evacuate your room immediately. Collect your key and close the door securely.

• Sound the fire alarm nearest to your room door and notify your neighbors as you leave.

MADISON AREA DINING, EVENTS & ACTIVITIES: Madison DaneAIRLINESvisitmadison.comCountyRegional Airport

4000 International Lane | (608) 246-3380 Airport terminal and main checkpoint open daily at 4am. Airlines advise arriving 90 minutes before departure. & and neighboring communities Middleton, Fitchburg and Verona. ServiceVanus.megabus.com(877)462-6342ServiceMegabuswww.cityofmadison.com/metro(608)266-4466toMinneapolis,MNGalderBustoMinneapolis,MN;Janesville, WI; Rockford, IL; S Beloit, IL; Chicago, IL (Downtown, O’Hare & Midway Airports) www.coachusa.com/vangalder(877)462-6342

CAR RENTAL

Avis Rent A Car 4000 International Lane | (608) 242-2442

Budget Car Rental 332 W Johnson St | (608) 251-2181

Enterprise Rent-A-Car 1864 E Washington Ave | (608) 242-5000

Hertz Rent-A-Car 4000 International Lane | (608) 241-3803

National Car Rental 2302 Commercial Ave | (608) 249-5585

Thrifty Car Rental 4000 International Ln, Ste 8 | (608) 661-4940

Thank you again for choosing the Wisconsin Union Hotel!