TROON UPDATE

BY JUSTIN LAKE DIRECTOR OF OPERATIONS

Hello Woodbridge Members,

My name is Justin Lake. I am your Troon Corporate Operations Director and have had the privilege to be at Woodbridge for the last several weeks while Interim General Manager, Russ Bond has been away. I’ve had the opportunity to meet several of you while I have been at the Club and look forward to meeting many of you over time. I currently am based in the Troon Corporate office in Irvine, CA and I will also make regular visits to Woodbridge moving forward. We are nearing the selection of a permanent General Manager with the Search Committee, continue to stay tuned.

We are learning the Club’s strengths and weaknesses with each new day, meeting with staff and talking with many of you members. We do want to give you an opportunity to share specific feedback via an anonymous member survey that will be sent to each of you in the coming weeks. I encourage you to complete that so we can learn even more on how we can improve Woodbridge moving forward.

From the Troon team, we are excited and honored to partner with Woodbridge, the Board and all of you members. Our Corporate Department experts have began visiting the Club and meeting with each Club department head and staff. They are conducting assessments and will use the information to author 30-6090 day action plans to elevate standards and improve the Club in all departments and member experience categories. We are excited for our future together.