Woodhead Aged Care Portfolio Statement by Woodhead

Portfolio Project Title Care Aged Organisation Date etc Statement Portfolio

a leading global design practice

We are positioned across Australia and into Asia.

Our capability is an attitude more than a set of skills. Our attitude is one of collaboration… always challenging and asking our clients the right questions. We are design focused, yet people centric.” 3

WOODHEAD COMPANY PROFILE 1 2 Victoria Avenue, Perth, WA 2 Southern Cross University, Building A, Gold Coast Campus, QLD 3 Community CPS, Adelaide, SA

Company Proﬁle Architecture and design is a process, a journey of discovery with our clients. The constraints of space and time and commercial imperatives are a given, the difference at Woodhead is we see them as a catalyst to spur innovation. What We Do

Design and the Market

What we do is about exploring the future; asking the right questions, observing and listening to make sense of how to plan for the potential. We revel in complexity and understand that great results a product of exhaustive rigor, research and proven processes and technologies.

We exist to design, however design excellence is an outcome of a commitment to rigor, research and innovation. Design does not exist in isolation; it requires an understanding of our clients and the markets they operate in. Research, processes and collaboration are fundamental to our success, as is our ability to deliver projects with technical accuracy and proﬁciency.

Our services are Architecture, Interior Design and Planning providing Property Advisory, Design and Project Delivery consultancy services.

Where We Operate Woodhead is an Australian company operating globally through a series of networked studios and partnerships; our practice draws depth from our geographic reach yet is locally infused with experience and character. We understand success will manifest itself through tangible projects that embody our values, evidenced by our client testimonials and our peer recognition.

Business Sustainability Whilst we exist to design, we only exist if we have a sustainable business platform that ensures practice and procedures are conducted within regulatory guidelines. The growth of business is predicated on achieving proﬁt in order that we can reinvest in the organisation. A critical aspect of the structure is the management of risk and the continuous pursuit of quality. Business activity supports the Woodhead strategic business plan and goals, and contributes to a positive reputation and image by utilising high quality processes.

People and Culture How We Operate Our organisational structure is based on the interwoven activities of design, business and people. These spheres of practice coexist seamlessly to ensure the ‘Project’ sits at the centre of what we do and is the basis upon which success is measured.

Woodhead prides itself on the professional achievements of our people. We acknowledge individual contribution, and as a company we are committed to nurturing professional development through a range of activities including; study tours, corporate training, research projects, and providing an ofﬁce culture based on continual improvement and learning. Woodhead supports policies and systems and processes that create equal opportunities for all and where people have the resources, assistance and support to achieve the highest personal and professional level.

RETAIL

INDUSTRIAL

TRANSPORT

HEALTH

EDUCATION

TRANSPORT

WOODHEAD KEY PROJECTS

Woodhead works across several key portfolios, including; Commercial, Education, Industrial, Health, Hospitality, Residential, Retail, Transport, and Workplace.

COMMERCIAL

WORKPLACE

RESIDENTIAL

HOSPITALITY

Adelaide Desalination Plant, Port Stanvac, South Australia

Animation City, Guangzhou, China

Flinders Centre for Innovation in Cancer, Adelaide, South Australia

Sydney International Airport Terminal 1 Redevelopment, New South Wales

Changi International Airport Terminal 1 Upgrade, Singapore

2 Victoria Avenue, Perth, Western Australia

Development Bank of Singapore (DBS), Singapore

Royal Women’s Hospital, Melbourne, Victoria

Southern Cross University Building A, Gold Coast, Queensland

Place on Brougham, North Adelaide, South Australia

Gowings and State Theatre - QT Hotel Conversion, Sydney, New South Wales

‘Community’ deﬁnes the quality of today’s facility. Through master planning and careful consideration of private versus public spaces, we can create a canvas for great communities to develop.

WORKPLACE AGED CARE PORTFOLIO STATEMENT

Aged Care As designers of Retirement and Aged Care environments, we respond to the changing demands of our clients, especially with regard to their perceptions of what is needed to deliver their services effectively.

We are focused on the beneﬁts our clients receive through major projects where the opportunity is presented to reshape their organisation. Woodhead will apply their wide experience to the exploration of evidence based models of care, delivering resident focused service delivery in the process of reviewing the master plan and in designing the project. Woodhead believe that successful design is about caring for people and the environments in which they live. We do not subscribe to the idea of creating heroic architectural statements in the public realm at the cost of people’s comfort and dignity. Residents are also becoming increasingly sophisticated and ‘switched on’ and are demanding good design - not only in terms of simply home planning and facilities, but importantly becoming attuned to aspects such as; quality of natural light, connections with landscape and outdoor spaces and healthy living environments. Through masterplanning and careful consideration of private versus public spaces, we can create a canvas for great communities to develop. We must consider whole-of-site way ﬁnding, accessibility, visual connectivity, population densities and community facilities. Even the term ‘community’ is no longer only about the residents - it also considers their extended families and visitors and how they might form part of the enriched village life.

Mayﬂower Residential Community, East Brighton, Victoria

St Vincent de Paul, Geelong, Victoria

Victoria Grange Retirement Village, Vermont South, Victoria

The change in demographics and lifestyles are key factors inﬂuencing this market. In retirement the ‘Baby Boomer’ generation is fuelling great impetus in ‘lifestyle resorts’, where not only residential accommodation is provided, also resort-style facilities form the ‘centre of town’. These facilities range from health and sporting facilities through to learning and business centres, restaurants and cafes.

Sustainable design is and must be at the core of our lives... All Woodhead personnel are focused on this, and the understanding that it is possible to produce ecologically sustainable and cost effective solutions without compromising the client’s brief. Woodhead has pursued excellence and has become acknowledged leaders in the design of buildings for retirement living, aged care and rehabilitation services and the implementation of environmentally sustainable practices in buildings, business and learning centres, gymnasiums, workshops and gardens. Our aim is to design spaces that allow residents and visitors to explore and experience things that can be enjoyed in their retirement years.

Aged Care Design Philosophy Woodhead Thought Leadership

We are focused on the beneﬁts our clients receive through major projects where the opportunity is presented to reshape their organisation. Woodhead will apply our wide experience to the exploration of evidence based models of care and service delivery in the process of reviewing master plan and in designing the project.

Provision of services to ageing, retiring and otherwise compromised population is one of the major challenges facing our society over the next 20 years. The design of new facilities for the aged needs to cater for the varying levels of assistance required by residents for daily living tasks and personal care. Environmental supports will be required, but should be incorporated into the design in a manner that provides maximum dignity for residents. At the same time it is also important to focus on the residual abilities of residents, and to provide an environment that encourages residents to maximise use of these abilities. Our Aged Care designs focus on providing residents with a homelike environment. A homelike environment forms a stark contrast to an institutional setting, which can be intimidating and unsettling for residents. In such a setting, residents tend to cease making decisions for themselves and consequently their independence fades and individuality recedes.

WOODHEAD THOUGHT LEADERSHIP

A care-promoting environment must pay attention to privacy and dignity, noise, provide contact with natural light and the diurnal cycle, give individual sense of space, provide variety of colour dependent on setting, provide air quality with respect to temperature and humidity, airﬂow and freshness, and opportunity for contact with nature.

Both residents and staff can become institutionalised, and staff often needlessly engage in tasks that residents may still have been able to do for themselves whereas a domestic homelike feel is able to give residents the maximum opportunity to maintain their skills and conﬁdence, as they are able to feel “at home”, at all times providing an inconspicuous in built safe environment for the residents.

Environmental supports will be required, but should be incorporated into the design in a manner that provides maximum dignity for residents.

The philosophy underlying delivery of resident care, cannot be separated from the design of the physical environment in which it operates.

Woodhead also recognises the importance of providing choice and ﬂexibility in aged care settings. The care and support needs of individuals will change over time, and so the design must be able to cater for these changing needs. The ability of an individual to make personal choices in their home environment is another aspect requiring careful consideration to ensure dignity and identity of residents is upheld.

The quality and character of the designed environment should be an integral part of the lifestyle philosophy, and thus affect wellbeing outcomes. Psychological, social and spiritual needs of residents are recognised as promoting calmness and relaxation. A care-promoting environment must pay attention to privacy and dignity, noise, provide contact with natural light and the diurnal cycle, give individual sense of space, provide variety of colour dependent on setting, provide air quality with respect to temperature and humidity, airﬂow and freshness, and opportunity for contact with nature. Art, materials, and aesthetic forms should be present as tools for reinforcing the spirit.

Design for Older People High Care residents will have a variety of care needs. Residents will have less complex care requirements, but are unable to live independently. The mobility, continence and cognitive abilities of residents will vary within these contexts. The design of new facilities will need to cater for the varying levels of assistance required by residents for daily living tasks and personal care and also include complex care requirements. The facility must be ﬂexible enough to delivery these requirements over both in the low and high care environments.

At the same time it is also important to focus on the individual capabilities of residents, and to provide an environment which encourages residents to maximise use of these abilities.

A homelike environment cannot be categorised or prescribed, as it is not the same for all people and is governed by a person’s previous experiences and expectations. It is therefore particularly important to consult with residents and their families so that a setting appropriate to their past experience and memories can be designed.

Design for Dementia When designing for people with dementia it is essential to provide and environment which enables residents to use their remaining cognitive abilities and skills to the highest possible level. To achieve this we believe key design principles such as redundant cuing, design and way ﬁnding and orientation, familiarity, appropriate scale and security need to be applied. Consideration must be given to the changing resident health status, therefore the principles applied to high level dementia design will also be applied to all levels of low and high care.

Typical Design Considerations Residents relocate from the familiarity of their own home and may be disorientated when adapting to their new environment. Familiar homelike buildings are commonly advocated for people with dementia. − Consider the cluster model to accommodate the great variety of resident types, e.g. cultural, level of dependency, level of dementia, co-morbidity. − Be simple and have good visual access. Avoid long corridors, large dining areas, bedrooms with multiple occupants, while simultaneously providing for adequate staff supervision. Homely living areas, secure and accessible garden areas and using the resident accessible kitchen as the focus of daily activity. − Create a feeling of individuality between residences. − Non-institutional aesthetic, high natural light levels, freedom of inside/outside movement, no dead-end corridors and visual oversight. − Distinction between units, entry doors, staff areas and residential areas. Giving the impression of a residential complex rather than an institution. − Highlight important stimuli. Visual cues for residents, family photographs, a community heart, equipment safety, remote switches, thermostats. ensuite doors, pivot or lift off hinges, privacy, carpet or vinyl, durability, door hardware, bed clearances, handrails, ramps, shelving heights, bath heights. − Optimal scale – between the desirable residential feel and economic viability − Courtyard fencing approach – landscaping, using site levels, balustrades and such devices to provide both containment and outlook plus discrete security and feeling of openness and light.

− Provide links to the community - the chances that residents will continue to be part of their social network after admission should be maximised. − Reduce unwanted and unnecessary stimulation – the resident suffering cognitive impairment experiences difﬁculties in coping with a large amount of stimulation. − Have familiar decor – it is well known that the aged and more particularly, those suffering dementia recall the distant past more easily than the recent past. It follows then that their experience of recent furniture designs and decors must be less congruent with their present mental state than of the decor that they enjoyed in their younger days. − Provide for planned wandering – wandering is sometimes a feature of the behaviour of the person with dementia. The design should allow it to take place safely but not encourage it. The wandering path should take people to past areas of interest in the expectation that they will provide the person with an alternative to repetitive wandering. − Provide opportunities for privacy and community – Residents require a range of opportunities for social interaction. Spaces are needed for sitting quietly alone, with one or two intimate friends as well as with larger groups.

WOODHEAD THOUGHT LEADERSHIP

The concept of Seniors’ Living needs to promote a lifestyle of comfort, security, independence and choice... a profound concept that must be considered when designing facilities for the aged.” Retirement Living

− May live in more than one home and travel. − Will be healthier and more active physically and mentally longer. The concept of Seniors’ Living needs to promote a lifestyle of comfort, security, independence and choice. As we age the need − Will expect environmentally sustainable initiatives. for change reduces and the need for security increases, being − Will be more discerning. familiar with our surrounds with easy access to family, friends and − Will have greater wealth and will pay for service. varying levels of care enhances that feeling. Designs which allow residents to remain and live interdependent and safely in their unit Designing for People’s Abilities as their care requirements change over time. In addition to designing for older people, Woodhead specialises The design of new facilities for the aged needs to cater for the in designing for people with physical, sensory and cognitive varying levels of assistance required by residents for daily living impairments. This work has involved designing both internal and tasks and personal care. Environmental supports will be required, external environments, for both private individuals and public but should be incorporated into the design in a manner that bodies. provides maximum dignity for residents. At the same time it is also important to focus on the individual capabilities of residents, and We believe that designing an environment, which is accessible to provide an environment that encourages residents to maximise for everyone, beneﬁts the community as a whole through use of these abilities. its inclusiveness. This requires an understanding not only of movement within the building, but also of the issues in providing Woodhead specialises in contemporary adaptable facilities where access to allow a person to participate in as many aspects of residents can remain as their needs vary. daily life as possible. Retirement living should provide a range of options for residents: Access to and from a building is obviously essential, and attention needs to be given to corridors and door openings within the − Recreation building to ensure that people can move freely in all areas. − Convenience − Cultural diversity − Personal fulﬁlment − Business activity support / library − Sense of community − Security − Safety Woodhead seeks to combine its expertise from the Residential, Resort / Hospitality, Aged Care and Urban Planning portfolios to compliment our Retirement Living projects. Integrated facilities require these specialist skills to ensure a successful outcome for the diverse requirements of residents. We regularly benchmark our work against world’s best practice by national and international study tours. Future Retirement Living environments will need to consider residents who: − Will retain a ‘sense of freedom’. − May continue to work from home or commute on a part time basis. − Will have a positive and youthful approach to ageing.

It is also necessary to design bathroom, kitchen, and laundry areas to allow for maximum participation in activities by residents with a variety of mobility requirements. Appropriate floor surfaces, fittings, and fixtures need to be selected throughout a building, taking into consideration safety, plus climatic and cultural preferences. People with a vision impairment benefit from the use of cues, which stimulate the remaining senses such as those of smell and touch. Olfactory cues can be placed to give people a sense of location, as they are able to know their place in the building or garden through the smell of a camp fire or a particular plant. Tactile cues will also be important, as a change in floor surface, for example, can indicate to people that they are leaving one area and entering another. It is also vital to provide an accessible outdoor environment, so that all residents can move freely between the different parts and zones of the building.

Project Name, Victoria GrangeLocation, Retirement State, Village, Country Vermont South, Victoria

01 Retirement Living and Aged Care Woodhead Project Experience

Working closely with Australian Unity’s inhouse design team, Woodhead is delivering a benchmark in contemporary retirement living.”

PORTFOLIO PROJECT EXPERIENCE

Victoria Grange Retirement Village Vermont South, Victoria Australian Unity commissioned Woodhead to realise a new community hub & apartment complex within their existing retirement village at Victoria Grange, located in the established east Melbourne suburb of Vermont South. Phase 1: Community Hub building which will provide a space for the residents social and community needs, including: Indoor swimming pool, Healthcare consulting room, Hair salon, games and craft spaces, café and administration offices. Phase 2: 41 new luxury independent living apartments within 3 three storey blocks with secure carparking, surrounding a new landscaped courtyard which will include outdoor gym, bowling green, social spaces, potting shed and a vegetable gardens. The apartments have a mix of 2 bed and 2 bed plus study and have been designed for maximum benefit of orientation and views, with majority of layouts having dual aspect outlook. Apartment layouts have generous proportions and provide for flexible living arrangement. Working closely with Australian Unity’s in-house design team, Woodhead is delivering a benchmark in contemporary retirement living. The scheme has been driven by best practice in sustainable building practice and with the needs of the residents and operator in mind from concept design through to delivery. The community hub has been designed with a ‘night purge’ system which allows for overnight cooling of the thermal mass of the building, reducing the use of air conditioning during the cooling season. Other ESD features include, double glazing throughout, flexible space planning, maximising natural daylighting and ventilation, conserving existing established trees and considered native planting scheme.

The apartments have been designed to achieve typically 6 stars for energy efficiency. Apartment layout design maximises benefits and control of passive solar gain, with double glazing throughout. Public core spaces benefit from natural ventilation with louvred roof hoods to encourage ‘stack’ effect air circulation. Use of solar collection panels at roof level to supplement water heating have been integrated into the roof hood design. Rainwater harvesting for irrigation of the landscaped areas and vegetable garden has also been integrated into the scheme. Client

Australian Unity (Retirement Services)

Completion

Construction 2011 – 2014

Project value

Apartments: $14M Community Centre: $6M

Project size

5,500m2

ESD

Designed to achieve 6 Star Green Star

PORTFOLIO PROJECT EXPERIENCE

Mayﬂower Residential Community Masterplan East Brighton, Victoria Woodhead was commissioned to prepare a staged master plan for Mayﬂower in order to resolve the existing site which had developed over many years resulting in different levels of care in a disjointed development. Many buildings built in the 1960’s and 1970’s are no longer appropriate for today’s standards. The brief was to increase and consolidate different levels of care separate Aged Care and Retirement Living and create a Community Centre. The development is planned in three stages with residents being able to remain on site during the development. The proposed new development will comprise of: − 105 aged care beds − 56 apartments − New administrative facilities − Day Respite centre − Community centre incorporating − Hydrotherapy pool − Restaurant − Gymnasium − Library − Theatrette − Hairdresser − Chapel − Activity centre

Client

Mayﬂower

Project status

Stage 1 Completed Stage 2 Under Construction (Completion due 2013) Stage 3 Completion due 2015

Project value

Stage 1 - $15m Stage 2 - $23m Stage 3 - $13m Total $51m

Dementia speciﬁc aged care accommodation with a vision to provide a ‘lifestyle’ - not just a home, with the highest quality and standard of care for the residents.”

PORTFOLIO PROJECT EXPERIENCE

St Antonio Da Padova Retirement Village Ryde, New South Wales St Antonio da Padova is a not for proﬁt, new secure facility, in the Ryde area, that provides high and low care (dementia speciﬁc) accommodation for the aged. Their vision is to not only provide a home, yet to provide a lifestyle, with the highest quality and standard of care for the residents. Woodhead have designed the redevelopment in line with new trends in active aged care, putting emphasis on the social and environmental environments to create resort-style living. Cafes, garden courts and a hairdressers are located onsite and provide residents with amenities to enable interaction with the local community.

Client

Restifa & Partners

Completion

Currently under construction

Project value

$9m

The exterior main building has been designed to be sympathetic to the surrounding architecture of the Ryde area, and this new development has enabled St Antonio da Padova to double their accomodation. The development has been designed to reﬂect the heritage and culture of the mostly Italian residents, whilst respecting the cultural diversity of the wider community. 19

This leading design applies sustainable design strategies and practices such as natural ventilation, solar access, thermal insulation, natural day lighting have minimised site impact and maintenance. Water saving measures are currently implemented, which consider water use and reuse.

PORTFOLIO PROJECT EXPERIENCE

St Vincent de Paul Aged Care Geelong, Victoria St Vincent de Paul, Geelong is a single storey 91 bed aged care facility, located on a green ﬁeld site. The development comprises four buildings, off street parking and landscaping. Three of the buildings accommodate the residents with the fourth building housing administration functions. The facility has been broken down into four separate buildings to more of a domestic size, with less of an institutional look and feel. Housing around 30 residents in each accommodation building produces efﬁcient economies of scale reducing the amount of servicing required.

Client

St Vincent de Paul Society Victoria

Completion

2009

Project value

$10m

Project size

4,900m2

Awards

Finalist - Property Council of Australia awards for Excellence & Innovation, 2010

The accommodation buildings have been positioned around the administration building in a way that is sympathetic to the site conditions, while providing an effective planning solution. This layout brings the administration building into the centre of the site thus internalising all servicing whilst providing more of a residential frontage to the streetscape. A gradual procession from public areas through to private spaces has also been incorporated into the overall scheme. This leading design applies sustainable design strategies and practices such as natural ventilation, solar access, thermal insulation, natural day lighting have minimised site impact and maintenance. Water saving measures are currently implemented, which consider water use and reuse.

The project is the physical expression of ‘person-centered’ thinking in planning and design and will be a new coastal community offering a diversity of choices for residents. This will be a fully integrated community, rather than an institutional setting.” Karl Traeger, Woodhead Director

PORTFOLIO PROJECT EXPERIENCE

Minda Brighton Site Redevelopment Brighton, South Australia A new paradigm for planned community design is being Woodhead as the lead Master Planners and Architects on Minda’s $200m development of its 28Ha site in Brighton, South Australia. Working with Minda management, Woodhead is creating an integrated, vibrant, liveable and sustainable urban village that will support Minda’s ability to deliver their services to the residents. The project is the physical expression of ‘person-centered’ thinking in planning and design and will be a new coastal community offering a diversity of choices for residents. A variety of commercial opportunities to support the organisation in the long term and a mix of facilities, including accommodation and service facilities will allow persons with intellectual disabilities to explore their full potential in life and also have the choice to age in place. The redevelopment will include activated space and public art which involves the residents to contribute to their sense of place. It will develop a lifestyle program which meets the wants and desires of Minda’s residents for social inclusion. This will be a fully integrated community, rather than an institutional setting. Priorities include reducing bore water use, reducing energy use and reducing the CO2 footprint. Options under consideration include precinct energy generation. Water sensitive urban design is part of the overall master planning framework.

This will be put forward as an option for some of the project’s built assets, potentially delivering buildings with reduced on-site construction time and vastly reduced CO2 footprints compared to traditional steel and concrete. Green spaces planned for the village include a coastal park which preserves one of the only primary and secondary sand dune ecosystems still intact in the region. At the heart of Minda are existing Heritage buildings, which will be retained amid parklike settings. Construction will be staged at a pace which is comfortable for the current Minda residents, guided by an overall ethos of progress which is person-centered, rather than developer-driven Client

Minda Incorporated

Completion

TBA

Project value

$200m

There is also an exciting possibility for reducing the CO2 footprint of new buildings. Woodhead are involved in the University of South Australia research project with a number of other partners in the construction industry to develop a plant in South Australia for the digital construction of prefabricated multi-storey timber frame buildings. 23

A context sensitive plan ensured that the original heritage structure and the seaside, suburban amenity of the area were respected.

PORTFOLIO PROJECT EXPERIENCE

Wearne Aged Care Cottesloe, Western Australia This Cottesloe landmark building has undergone major refurbishment and additions, resulting in a new 38 bed extension, as well as the restoration of the original heritage listed facility. The renovation was carried out in two stages, beginning with the refurbishment of the original building. The second stage saw the construction of the high care extension, which has effectively increased the number of available beds by 80%.

Client

Curtin Aged Persons Homes / Churches of Christ Homes and Community Services

Accommodation

38 beds

The new building takes full advantage of the outstanding ocean views from the facility’s main community living area via a series of ‘porthole’ windows. This nautical theming is continued in the interior ﬁtout. Windows have been designed so the building is not exposed to a high heat loading and consequent high air conditioning costs. Internal courtyards offer residents protection from onshore winds, whilst internal living areas are positioned to take full advantage of the lower winter sun angle to the north. The new facility has met with overwhelming approval from residents, the community and staff. The architectural approach has ensured the best possible care while preserving the heritage value of this popular local landmark.

An open atrium provides a space protected from extreme weather conditions, with sky gardens and terraces. It is located to provide winter solar access deep into the building.”

PORTFOLIO PROJECT EXPERIENCE

St Vincent de Paul Bailly House North Melbourne, Victoria The Woodhead designed proposed aged care facility presents a three storey podium to Chapman Street aligned with adjacent buildings.

The building is located to maximise north winter solar access, with window shading from high summer sun. The external walls in the bedroom have been reoriented so that there is north facing solar access and views to the south.

Client

St Vincent de Paul Society Victoria

An open atrium provides a space protected from extreme weather conditions, with sky gardens and terraces. It is located to provide winter solar access deep into the building. The atrium promotes high thermal, day lighting and air quality comfort levels. A roof garden provides excellent insulation, reducing rain water run off to stormwater increasing the ecological value of the building. The thermal mass of a naturally ventilated building could be employed to stabilise internal comfort temperatures in a process known as night cooling. Landscaping provides a more desirable microclimate around the building, improving comfort to occupants.

Broome Aged Care Facility Broome, Western Australia Woodhead’s design was developed around the needs of Yawuru, the expertise of Southern Cross Care (WA) Inc and government requirements. On a 5 hectare bush site in Broome, a new residential care facility with day care centre is complete. The development comprises residential accommodation grouped into four ‘house’ units of 14 beds, along with staff administration areas.

The well-being of residents together with the needs of staff, was the principal concern in planning. All ACF services were presented in a compassionate, respectful and hospitable manner. Direct visual and motor access to the outdoors for residents from all bedrooms was of high priority. Using covered outdoor areas for leisure and relaxation is part of the Broome lifestyle and an integral part of the aged-care design. Services were delivered in a manner which optimises ongoing recurrent cost. To this end, life cycle cost comparisons were made in all planning and design provisions. The design provides flexibility in operations to permit more efficient use of resources, particularly staff during quiet periods. The classic elements of the Broome aesthetic have been captured in the materials and massing of the roof, large verandahs and wall elements. Design considerations included the provision of culturally appropriate accommodation and facilities for both aboriginal and non-aboriginal residents. They also provided a secure landscaped environment for all without feeling confined. Client

Southern Cross Care (WA) Inc

Project size

5 Ha bush site

Accommodation

56 beds

PORTFOLIO PROJECT EXPERIENCE

The Lakes Retirement Village Coffs Harbour, New South Wales This comfortable retirement village community has been planned to utilise the environmental advantages derived from the slightly sloping north-south access of the site. Sustainable design is integral to the development, which will attain a 3.5 star BASIX energy rating.

Four different units have been designed to allow a range of two and three bedroom conﬁgurations with living/dining areas enjoying northern sun. Courtyard areas open onto natural gardens and sloping roofs provide clerestory light into the centre of the unit. Each unit has a rainwater tank and two parking spaces, either in the garage or on the road. Backyards will have paved seating areas to access pedestrian walkways that link to the roads. Backyards have the potential for shared vegetable and ﬂower gardens and use changes in level, as well as screens of bushes and landscaping, to avoid the use of fences. The lakes are a central feature of the complex. The Community Centre has a deck projecting over the water and includes a pool, bowling green, café and shops. A walkway around the lake provides exercise opportunities and extensive views of the natural water foliage surrounding the lakes. Client

Astoria Development Group

ESD

3.5 star BASIX energy rating

Calvary Retirement Community Canberra, Australian Capital Territory The Calvary Retirement Community is a 100 bed residential ‘ageing-in-place’ facility that comprises high care, low care, dementia care and extra service accommodation.

The bushland development includes a three storey apartment building with 27 apartments, a community centre, and 51 independent living units spread throughout the undulating site. The community centre incorporates a café, gym, library, business centre, hairdresser and community hall. The new facility has attracted considerable interest from potential residents and their families. Client

LCM Aged Care

Accommodation

27 Apartments 51 Independant Living Units 100 Beds

PORTFOLIO PROJECT EXPERIENCE

Campbelltown Retirement Village Campbelltown, New South Wales Woodhead masterplanned this unique site area of approximately 5.5ha. The site development includes a comprehensive ‘apartment style‘ retirement development, care facilities and a community centre.

This commercial development, designed to serve the wider community, was also incorporated as part of the region’s overall development. The masterplan tested the viability of the client purchasing the land and had to be commercially feasible, acceptable to the regional authority and adhere to design guidelines. This creative proposal incorporated a high proportion of parkland and open space in keeping with the principles established in the urban plan. The proposed development of 300 apartments, a 60 bed high care facility, 3,400 sqm community centre and the town centre commercial development were all proved viable. The development was judged to be an excellent contribution to the development of this new regional centre. Client

Illawarra Retirement Trust

Project size

5.5 Ha

Floors

Accommodation

300 Apartments 60 Bed High Care facility

Collie Residential Care Facility Collie, Western Australia Through the combined efforts of Southern Cross Care (WA) Inc and Woodhead, top class aged care facilities are now available for people requiring residential care in the countrytown of Collie.

Woodhead met the challenge of accessibility on a site with signiﬁcant topographic changes in levels. The facility itself has no internal level changes. Commercial kitchen and laundry facilities are provided in the central facilities area and have enabled a high level of on site self-sufﬁciency for the operators.

The development comprises residential accommodation grouped into four ‘houses’ which are all connected via central residential and staff facilities.

A number of measures have been implemented throughout to promote a sense of comfort and homeliness, which assists in reducing the institutional aspect of the facility. These include; the use of fruit trees and garden beds in landscape areas, the careful selection of internal materials and colours and separation of public from private areas. The design provides ﬂexibility in operations and maintenance of services to permit efﬁcient use of resources, particularly staff, during quite periods The large verandahs, red brick walls and colorbond roofs encompass and complement the local vernacular.

The well being of residents together with the needs of staff, were the principle concern in planning. All amenities have been presented in a compassionate, respectful and hospitable manner. Direct visual access from all bedrooms to landscaped outdoor areas was a high priority.

Client

Southern Cross Care (WA) Inc

Project size

1.1 Ha

PORTFOLIO PROJECT EXPERIENCE

Hangzhou Silver Hair Aged Care Zhejiang Province, PR China This facility is one of China’s ﬁrst aged care developments. With a construction area of approximately 150,000m2, the development includes a nursing home, hostel style accommodation, as well as individual villas and apartments.

The development has been designed as an integrated community, aimed at providing accommodation for older and retired people, where grandparents can look after grandchildren as part of the extended family structure. Central facilities include shops, education facilities for the community, and club facilities Client

Hangzhou Silver Hair Property Development

Project size

150,000m2

Floors

Accommodation

− Nursing home − Hostel − Individual villas − Apartments

Mercy Aged Care Parkville, Victoria The site is at the edge of a residential area at a juncture between established dwellings in Park Street to the north and proposed dwellings in William Street to the east. To the south, across Cade Way, is an Edwardian heritage listed facility. Whilst the site is surrounded by road on three sides, to the west is a soccer ﬁeld adjacent to the Reggio Calabria Club. It was important that the development has some connectivity to the surrounding community and this was achieved by creating a public plaza bisecting the developments connect to the Reggio Calabria Club and soccer ground. Several retail outlets about the plaza would enhance this interface along with a convenience store in the southeast corner of the site and would become the introduction point from the new Parkville residential development to the Mercy facility.

The proposed development maximises the site so it was important to capitalise on the existing surrounding space creating as much openness where the development interfaces with residential neighbours. To the north the ACF has a green buffer zone between it and the established residential zone in Park Street. By borrowing open spaces to the north, south and west we are able to set the buildings back from William Street opposite the proposed residential area. The orientation of the buildings on the site minimises south facing bedrooms and apartments, the majority enjoying sun at some time during the day. Maximising the northerly natural light to these areas was an important consideration, in achieving an alternative living space so that the upper ﬂoors do not feel disadvantaged by not having a garden aspect. The sunny open aspect of the proposed facility would be inviting to residents and interacts with the community hub, providing access to the plaza, shops and chapel. Client

Hansen Yunken

PORTFOLIO PROJECT EXPERIENCE

Warrigal Care Wollongong, New South Wales Woodhead have been commissioned by Warrigal Care to design a new 140 bed aged care facility in Wollongong NSW. The brief for the project also included the design and integration of 80 independent living units as well as retail and other ancillary support functions.

The potential to access spectacular ocean and escarpment views will drive the orientation of the apartments providing equitable visual amenity for all residents. This coupled with sustainable design techniques including cross ventilation to each apartment ensures an attractive architectural proposition. The public link between the aged care facility and the independent living units occurs at an elevated ground plane. The need to elevate is due to constraints imposed by ﬂoodplain levels and enables all parking and plant to be located at ground level mitigating the need for excavation. This space is activated by retail edges and engages with destination nodes such as the multi-purpose hall and a series of consultation pods. The importance of maintaining human scale at this ground plane is constantly emphasised through contra-positional viewpoints that ensure that civic elements are always complemented by quiet niches and areas for contemplation. Client

Warrigal Care

Accommodation

140 beds 80 independent living units

Retirement Living and Aged Care Sustainability and Innovation Woodhead Thought Leadership Our responsibility as architects and designers extends beyond the completion of construction as we focus upon the lifecycle of a building.

In all the work that we do for Retirement living and Aged Care clients we are conscious of the need to plan in such a way as to maximise operational efficiency, minimise risk, provide user focused care in an attractive and nonthreatening environment while retaining flexibility and the ability to accommodate both programmed and unforeseeable change in the future. We pride ourselves in our ability to produce innovative design solutions which reflect those needs, in buildings that are formally efficient but user friendly, welcoming to residents, friends and relatives and any on-site staff. Finally our designs must enhance the architectural quality of the physical environment in which they are set. It is our normal practice to build into the conceptual planning and design processes the flexibility to deliver any relevant new ideas – for example, access to services for the disadvantaged or at-risk individuals or groups, specific local environmental concerns, or configuration issues raised by in-house service providers or support staff.

WOODHEAD WOODHEADTHOUGHT THOUGHTLEADERSHIP LEADERSHIP

Integrated facilities require these specialist skills to ensure a successful outcome for the diverse requirements of residents. Woodhead regularly benchmark our work against world’s best practice by national and international study tours, as well as carrying out extensive research through our dedicated team.”

Evidence Based Design

Innovation

This is a process whereby past practices can be changed in the face of evidence from elsewhere that modiﬁed systems and procedures can positively affect outcomes for residents, and improve conditions and satisfaction levels for staff. Issues such as security, circulation ﬂows, levels of staff amenity and building maintenance can be openly debated, using other examples and benchmarks to arrive at optimum solutions.

Our added value in this market comes from an ability to combine our expertise in Residential, Resort/Hospitality, Aged Care, Urban Planning, Health and Interior Design portfolios to complement our Retirement Living projects.

Value for Money

Given the increased demand for Aged Care and Retirement living services, changing demographics, and developments, together with increased pressure to optimise capital and recurrent expenditure, we understand your need to achieve a value for money facility. The Woodhead Team believes there are two parts to delivering you real value: − provide a value for money design and architectural/engineering solution, delivering an appropriate and innovative facility. − receive a value for money professional design service. To achieve these aims our design team will analyse the brief and develop options that provide ﬂexible, expandable, shared and co-located facilities.

Project Name, Location, State, Country

02 Our Commitment Woodhead Process

Environmental Sustainability and Innovation Woodhead Thought Leadership Our responsibility as architects and designers extends beyond the completion of construction as we focus upon the lifecycle of a building. This is reﬂected in our commitment to environmental, social and economic sustainability.

Environmental Management System Woodhead’s Environmental Management System (EMS) aims to reduce the environmental impacts that may result from our operations and from the projects we design. Our EMS has been tailored around our existing ISO 9001 Quality Assurance system, and focuses primarily on actions needed to address our Climate Friendly commitment. We look forward to achieving ﬁnal EMS ISO 14001:2004 certiﬁcation shortly.

Green Building Codes As an inaugural and continuing member of the Green Building Council of Australia, Woodhead continue to be actively involved in the creation of Australia’s ﬁrst Green Star rating tools. In fact we were using similar rating tools on projects even before the creation of the GBCA, and we now support the GBCA in all their endeavours. Woodhead is committed to maintaining Green Star Accredited Professionals within each studio and at leadership level across the group. In addition our team has the knowledge and skills to work with and apply NABERS energy rating requirements and relevant Government and Defence sustainability guidelines.

Greenhouse Impacts from Projects Our core service is in the delivery of world-class design. The built environment has a significant impact on global warming and water use, and we believe that we can drive positive change in our industry, ultimately to the point where sustainable development is part of the solution to global warming. Our Climate commitment objectives have been incorporated into our design process, whereby every project is assessed for sustainable benefits and outcomes. These outcomes are balanced between environmental, social and economic benefits.

WOODHEAD ENVIRONMENTAL SUSTAINABILITY

Woodhead has developed a set of ‘ESD Performance Targets’ that are quantiﬁable measures relating to the assessment and design resolution of energy, water and materials in our projects. Woodhead are increasingly raising the sustainability value in all of our projects – we believe that every client should beneﬁt from improved building performance, improved user comfort, and reduced environmental risk.

Woodhead ‘ESD Performance Targets’ The ESD Performance Targets work together with a deﬁned set of ‘ESD Essential Requirements’ to capture additional initiatives to lower the overall environmental impact of the building during design, construction and operation. Energy

Example ESD Essential Requirements Energy Appliances shall meet the following minimum energy efﬁcient ratings; − Dishwasher: 3.5 stars − Refrigerator: 4 stars − Washing machine: 4 stars − dryer: 2.5 stars − Domestic air-conditioner: 4.5 stars for cooling − Hot water systems shall have solar pre-boost with the system sized to provide a solar contribution of at least 50% of total annual hot water energy consumption. Where natural gas or LPG is available to the site the hot water system shall be gas boosted.

− Achieve a 20% improvement on the minimum energy efficient performance requirements using either one of the Verification Methods (Stated Values or Reference Building) described in Section J of the Building Code of Australia (BCA). Water − The 20% improvement target is generally consistent with the All taps, toilet, showers and appliances shall have a minimum AAA minimum 4.5 star NABERS rating for commercial office buildings. rating or equivalent star rating. − A building meeting the minimum BCA energy efficiency requirements should achieve an approximate 3 star NABERS Materials rating. − A 4.5 star NABERS rating represents an approximate 20% to 25% − All refrigerants and insulation shall have an Ozone Depletion Potential (ODP) of zero. improvement compared to a 3 star building. − All timbers shall be sourced from either post consumer reused Water timber or from plantations complying with the Australian Forestry Standard. − Achieve a 30% reduction in potable water consumption compared − All internal paints shall be low Volatile Organic Compound (VOC) to a design reference building. (g/litre). − NSW: the residential planning scheme (BASIX) sets a water target − No PVC products shall be used in floor coverings (unless there is of 40% reduction compared to average water consumption. This no other alternative). is calculated using a complex web based database. − The simple method for calculating the water target is described in − A dedicated storage area shall be provided to allow segregation and collection of recyclable waste generated during occupancy of the Defence Water Target Calculation Methodology document. the building. Materials During demolition and construction works at least 70% of all waste by weight (except hazardous materials) should be either reused or recycled. Recorded by the contractor each month: − weight of all waste leaving the site; − weight of waste that was recycled/reused (i.e. not sent to landfill); and − destination and/or name of recycler/waste hauler. Soil stockpiled on site for reuse as fill shall not be counted in the calculation of waste. The definition and calculation of waste shall be in accordance with the current Green Star Technical Manual. 41

BIM Commitment Woodhead Thought Leadership Building: An information rich digital prototyped building. Information: Addition and inclusion of valuable building information to the model. Modelling: Form and function with pre-planned intent.

Woodhead is committed to the continual improvement and upskilling of our team with the latest documentation and visualisation technology. Our teams are fluent in CAD and BIM authoring and coordination technology, specialist graphic design and publication packages and traditional administration processing tools. The implementation of BIM (Building Information Modelling) tools and processes have made it possible to better streamline work flows throughout a building’s life-cycle, from concept /schematic design to model integration of design and construction models to facilitating the management of maintenance and decommissioning information of the built asset. BIM tools and processes enable our team to reduce risk, retain design intent and better ensure the client interest is maintained throughout the project. This also helps streamline quality control and provides a higher level of coordination between consultants. The processes adopted and the generation of coordinated models facilitates clear communication between all project stakeholders which in turn provides access to a wider range of analytic tools thereby better addressing our clients specific needs. At Woodhead, the adoption of BIM tools and processes is now our predominant and preferred method of workflow thereby ensuring quality solutions for our clients. Our BIM technology enables our teams to: − Reduce risk particularly in the bid phase of the project − Retain design intent throughout the project − Streamline quality control − Provide design and construction certainty between consultant disciplines − Reduce conflicts on site through clash detection and comprehensive scheduling and data reporting during the design process.

WOODHEAD QUALITY AND TECHNICAL CAPABILITY

Woodhead has pioneered BIM as a key platform in the delivery of a range of large-scale facilities in Australia over the last ﬁve years. We believe that now is the time to make further advancements in the application of these tools to realise the next generation of beneﬁts for our clients.” Jason Howden, Woodhead Group BIM Manager

BIM lessons we have learned − Technology... BIM is a process with efﬁciencies available through planning of clear workﬂow practices and procedures. − Modelling may incur more up front costs, yet; − The integrated model can provide a greater level of control all round. − There is value in working with Contractors as Consultants, however not all procurement processes will support this. − Getting the right team is an issue for all projects. With BIM implementation selecting the right team is essential. BIM is only as effective as the most ineffective link. − The level of service is superior to that of traditional service provision and therefore of greater value to the Client. Case Study: Greenskills, Perth, WA Woodhead is commissioned as lead consultant for the design and delivery of the Central Institute of Technology’s Greenskills project in Perth, WA. The new building will provide an innovative learning centre for the development of knowledge in the area of sustainable building design studies. Woodhead are collaborating with the Structural and Building Services Engineers to develop the integrated BIM model, capturing the work of all design team members, to establish and validate the building design, to enable construction documentation production, and to capture future ‘as constructed’ information, maintenance and manual requirements. The appointment includes the provision of full architectural and interior design services and coordination and integration of all sub consultants. The latest technological developments and processes were adopted to inform the move towards fully integrated project delivery.

Quality Certified by Australian Standards Woodhead operates a certified Quality Management System which complies with the requirements of ISO 9001:2008, across Woodhead Studios covered on the Certificate. Renewal: 23 February 2015. Woodhead takes the quality of its services and output seriously. Excellent outcomes for our clients are our goal, achieved by working with a Management System that provides checks and balances to our processes, ensuring consistent success. This mature Management System is certified in five Australian States and Territories, by SAI-Global, to AS/NZS ISO 9001:2008. This includes a Management Manual detailing the company’s approach to policies, objectives, management review, resources, sub-consultant appointment and improvement strategies. Core business processes from Project Initiation through to Completion are described. In addition, a range of system-specific procedures, forms and checklists provide a structure to ensure Woodhead staff work consistently and well. These relate to document and record control, required competencies, client feedback and continuous improvement action through a sophisticated internal audit program. Woodhead has a full-time Group Quality and Risk Systems Manager based in Adelaide, with a Project Delivery team in each Australian office checking the efficient management of quality – both in process and final product - throughout the company. All staff have equal access to quality-related resources over a company-wide Intranet.

Contact Gavin Adams Contact Director Name Health Portfolio Position Title Leader Position Title 2 #### 1333 #### T +61 7# 3221 D +61 7# 3182 #### 3522 #### # #### M +61 414 764#### 758 E gadams@woodhead.com.au name@woodhead.com.au

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