2014 Chandos Publishing catalogue

CHANDOS PUBLISHING 2014 CATALOGUE LEADERS IN LIBRARY AND INFORMATION MANAGEMENT

• Library Management • Business Management • Information Management • Internet, Web and Social Media • Asian Studies

www.chandospublishing.com

ABOUT CHANDOS PUBLISHING Established in 1998 Chandos Publishing is a leading international publisher specialising in the following fields: Business Management Internet, Web and Social Media Asian Studies

Library and Information Science Library Management Information Management

Chandos’ books are aimed at an international audience of researchers, academics and practitioners concerned with the library and information sector. Our ambitious publishing plans for the future will continue to bring you a range of pragmatic, informative books, professional texts and research monographs. Our books are available worldwide, either direct, via our website, or through booksellers and an international network of agents and representatives. To place an order please use the order form provided at the rear of the catalogue or visit our website at www.chandospublishing.com Call for authors We are always pleased to hear proposals from authors for new books. If there is a subject that does not appear in this catalogue, you can’t find the book you want, or think you could write a book, let us know. Please contact Dr Glyn Jones, Publisher (gjones@chandospublishing.com) to discuss further.

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Editorial enquiries Chandos Publishing Hexagon House Avenue 4, Station Lane Witney OX28 4BN, UK Tel: +44 1993 848726 Fax: +44 1223 893694 E-mail: gjones@chandospublishing.com www.chandospublishing.com

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Chandos Publishing is an imprint of Woodhead Publishing Limited

Introducing Chandos Publishing Online...

Chandos Publishing Online is a new electronic resource of library and information science, knowledge management and business information trends, comprising over 345 e-books, in Library and Information Science, Business Management, Internet, Web and Social Media, and Asian Studies. Designed and created after extensive research the site offers extensive features and functionality and is the only platform to offer the complete Chandos Publishing catalogue in one place. For more information e-mail info@chandospublishingonline.com

Features • Over 345 titles • Regularly updated with new content • Fast and powerful search tools • Flexible purchase options available • Extensive librarian support tools • Perpetual access - No ongoing maintenance fees • Hosted by Metapress

To find how Chandos Publishing Online meets your research needs or to request a trial go to:

www.chandospublishingonline.com or e-mail info@chandospublishingonline.com

Contents LIBRARY AND INFORMATION SCIENCE

BUSINESS MANAGEMENT Business management

Library management Library policy and strategy

69 8

2

INTERNET, WEB AND SOCIAL MEDIA

Ethical and funding issues for librarians

8

Web trends

71

Library leadership and general management

10

Social media

74

Quality management, marketing and design

18

Personal and staff development

21

ASIAN STUDIES

Public and other non-academic libraries

26

Human resources

78

General business issues in Asia

78

Information management

18

China

80

Information literacy and study skills

29

India

84

e-learning and research

35

Japan

85

Publishing

43

Thailand

85

Electronic and information resources

46

South Korea

85

Internet and web issues for librarians

54

Vietnam

85

Digital and digital rights management

58

Archives, cataloguing and classification

60

Title index

86

Information architecture and knowledge management

65

Author index

89

Order form

92

NEW Denotes titles published from January 2013 onwards.

Available / will be available on Chandos Publishing Online - www.chandospublishingonline.com Some 2014 covers in this catalogue are draft/holding covers. The colours and image might be different to the final published version.

All prices are correct at time of going to press but are subject to alteration without notice.

For further information on our titles please telephone, fax, e-mail, or visit our website: Tel: +44 (0)1223 499140 Fax: +44 (0)1223 832819 E-mail: sales@woodheadpublishing.com Web: www.woodheadpublishing.com Web: www.woodheadpublishingonline.com Find us on Twitter: @ChandosTweets, Facebook at: /ChandosPublishing and Linkedin: /company/chandos-publishing

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Library policy and strategy LIBRARY POLICY AND STRATEGY NEW Strategic Human Resources Planning for Academic Libraries Michael Crumpton, University of North Carolina at Greensboro, USA Chandos Information Professional Series Human resources are a critical issue for academic libraries. Strategic Human Resources Planning for Academic Libraries explores the impact of human resources practices in an academic library setting and how the human resources function is an important and strategic part of the library as an organization. The book looks at different positions, and those human resources practices used to drive a healthy and flexible organization to meet the changing needs of students, faculty and the academic environment. This book addresses leadership issues and how library leaders must utilize human resources as a tool to achieve positive results in the development of service, research, and program initiatives to properly support and gain acceptance within the academic community.

CONTENTS

Human Resources as a strategic partner: HR best practices that apply to libraries; Influence of comparison of other professional disciplines; Role that HR can play in strategic planning; Organizational structures in academic libraries: Roles, responsibilities and competencies at multiple levels; HR tools that support organizational needs; Hiring practices for a new normal; Emerging trends in academic libraries: Changes in staffing expectations; Professional development to keep up with trends; How competencies are impacted by changes; How to plan for the future; The role of library leadership: Embracing new staffing models; Leading staff through repurposes and priority adjustments; Using HR for strategic positioning.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 764 4 E-ISBN: 978 1 78063 445 6 Approx. £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347644

NEW Disaster Planning for Libraries

NEW 24/7 Reference

Process and guidelines

Global partnerships

Guy Robertson, Justice Institute of British Columbia, Canada

Susan McGlamery, QuestionPoint Programs, USA

Chandos Information Professional Series

Chandos Information Professional Series

Libraries are constantly at risk. Every day, many libraries and their collections are damaged by fire, flooding, high winds, power outages, and criminal behaviour. Every library needs a plan to protect its staff, sites and collections, including yours. Disaster Planning for Libraries provides a practical guide to developing a comprehensive plan for any library. Twelve chapters cover essential areas of plan development; these include an overview of the risks faced by libraries, disaster preparedness and responding to disasters, resuming operations after a disaster and assessing damage, declaring disaster and managing a crisis, cleaning up and management after a disaster and normalizing relations, staff training, testing disaster plans, and the in-house planning champion.

Collaboration and cooperation has become the most frequently used method by which libraries can leverage scarce resources in order to meet an increasingly demanding user base. 24/7 Reference examines the role of cooperative reference in today’s information space by taking an in-depth look at the world’s largest collaborative reference service, the 24/7 Reference Cooperative. The book discusses how the Cooperative provides a 24 hour live chat reference service through the coordinated efforts of over 1,400 participating libraries in the US and the UK. The Cooperative’s continued success, challenges and roles in a Web 2.0 world are also explored.

CONTENTS

Libraries and Risk; Disaster preparedness; Operational resumption, continuity, and recovery; Damage assessment and strategic alliances; Disaster declaration and crisis management; Clean-up, who, when and how; Post-disaster management of patrons; Normalization of operations; Staff orientation and training; Testing, auditing, updating disaster plans; The in-house planning champion; Pandemic management in libraries; Moisture control vendors and their services; Library security and loss control.

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 730 9 E-ISBN: 978 1 78063 396 1 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347309

CONTENTS

The role of cooperation in virtual reference services; Issues with virtual reference cooperation; The future – reference and the community.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 555 8 E-ISBN: 978 1 78063 340 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843345558

NEW After the Book Information services for the 21st Century George Stachokas, Purdue University Libraries, USA

NEW The Preservation and Protection of Library Collections

Chandos Information Professional Series

A practical guide to microbiological controls Bogdan Zerek, National Library of Poland, Poland Chandos Information Professional Series Preservation involves a complex of activities including climate, air-quality, and surface control, as well as microbiological control, which is a key part of preserving and protecting library collections. The Preservation and Protection of Library Collections examines microbiological control for preservation of library and archival collections. A supporting tool for conservators, this title should be integrated into conservation and preservation policy.

CONTENTS

The nature of the library collections; Physical and chemicals factors - impact on microbiological issues; Biological factors; Methods of the microbiological control of the air; Methods of the microbiological control of the objects; Methods of disinfection of the objects; Methods of microbiological control and evaluation of the collections; Disaster response; Vocabulary; Appendices; Literature and references.

Libraries and librarians have been defined by the book throughout modern history. What happens when society increasingly lets print go in favour of storing, retrieving and manipulating electronic information? What happens after the book? After the Book explores how the academic library of the 21st Century is first and foremost a provider of electronic information services. Contemporary users expect today’s library to provide information as quickly and efficiently as other online information resources. The book argues that librarians need to change what they know, how they work, and how they are perceived in order to succeed according to the terms of this new paradigm.

CONTENTS

Introduction: The challenge of electronic resources; Diversions and half measures; The problem for libraries in the 21st Century: The need to accept a paradigm shift; Solving the problem. Part 1 Professional identity and preparation; Solving the problem. Part 2 Reorganizing libraries to serve users; Solving the problem. Part 3 Adapting to scarcity; The Digital Divide; Conclusion.

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 739 2 E-ISBN: 978 1 78063 405 0 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347392

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 759 0 E-ISBN: 978 1 78063 440 1 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347590

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Available / will be available on Chandos Publishing Online

Library policy and strategy NEW The Machiavellian Librarian

NEW Managing Academic Libraries

Winning allies, combating budget cuts, and influencing stakeholders

Principles and practice

Edited by Melissa K Aho, University of Minnesota and Erika Bennett, Capella University, USA Chandos Information Professional Series Do librarians ‘rock the boat’? Do they challenge those around them to win influence and advantage? Why is it that librarians are little found on the ‘influence’ grid of personality assessment tests? The Machiavellian Librarian offers real life examples of librarians who use their knowledge and skill to project influence, and turn the tide in their, and their library’s, favour. Authors offer first hand and clear examples to help librarians learn to use their influence effectively, for the betterment of their library and their career.

CONTENTS

Visualizing data; Networking; Capturing the value of online/ digital holdings; Capturing the value of online/digital help services; Strategic alignment; Influence without authoritymaking fierce allies; Communicating results in accessible language; User-centred planning; Using accreditation and regulation reporting to better position the library; Political positioning; Outcome assessment.

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 755 2 E-ISBN: 978 1 78063 436 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347552

NEW Reinventing Librarianship Turning a profession inside out to create tomorrow’s needed knowledge experts Carl Grant, CARE Affiliates and Virginia Tech University Libraries, USA Chandos Information Professional Series Tomorrow the world will need people skilled in lifelong knowledge creation and management.

The profession of librarianship offers the foundations for those who can lead and train others in these new skill sets, but it is a challenging time for the profession. Reinventing Librarianship argues that through a mix of reform and reinvention, librarians can take their profession forward to provide the needed value and differentiation over traditional knowledge access. This title examines issues surrounding these opportunities, building a detailed roadmap of the needed transformation, the result of which will be librarians seen as key players in meeting society’s need for skilled knowledge creators and experts.

CONTENTS

The state of the information industry and users; State of librarians and libraries today; Librarian education reforms; What should be the future of librarianship? Conclusion.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 746 0 E-ISBN: 978 1 78063 427 2 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347460

Susan Higgins and Mary Bolin, University of Southern Mississippi, USA Chandos Information Professional Series Aimed at professionals within the Library and Information Services (LIS) interested in learning more about the management of academic libraries and written against a backdrop made up of the changes that digital technology has brought to academic libraries, this book uncovers how the library has changed its meaning from a physical icon to a virtual icon and its effect on culture.

CONTENTS

Part 1 Principles of academic library service: The standards and intellectual freedom principles: Information literacy classes and faculty research support; Academic library 2.0; Student learning through social relationships; Collaboration and the role of professional organizations. Part 2 Practices of academic libraries technology is acknowledged as the driving force of the library’s function and the practice of academic librarianship: Privacy and intellectual freedom; Writing collection development policies; Establishing collection development priorities and allocating funds; Bridging academic units; Designing budgets; Committee work; Supervising and appraising staff; Relationships with state library associations; Relationships with vendors. Part 3 Professionalism: Managerial development and career paths: Instructional culture; Leadership development; Grant writing and networking; Legal issues; The future of the academic library.

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 621 0 E-ISBN: 978 1 78063 311 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346210

NEW Making a Collection Count A holistic approach to library collection management Second edition Holly Hibner, Plymouth District Library and Mary Kelly, Salem-South Lyon District Library, USA Chandos Information Professional Series Making a Collection Count takes a holistic look at library collection management, connecting collection management activities and departments, and instructs on how to gather and analyse data from each point in a collection’s lifecycle. The result is a quality collection that is clean, current, and useful. The second edition includes expanded information on collection metrics, digital collections, and practical advice for managing collections efficiently when time and resources are tight. It also includes more real-life examples from practicing librarians in areas such as workflow analysis, collection budgets, and collection management techniques.

CONTENTS

Life cycle of a collection; Understanding your workflow; Collecting metrics; Physical inventory; Collection objectives and bookmarks; Collection organization; Collection budgets; Marketing collections; Everything is connected.

220 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 760 6 E-ISBN: 978 1 78063 441 8 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347606

NEW Optimizing Academic Library Services in the Digital Milieu Digital devices and their emerging trends Brendan Ryan, Rhode Island College, USA Chandos Information Professional Series The digital is the new milieu in which academic libraries must serve their patrons; but how best to utilize the slew of digital devices and their surrounding trends? Optimizing Academic Library Services in the Digital Milieu identifies best practices and strategies for using digital devices (such as tablets, e-readers, and smartphones) and copyrighted materials in academic libraries.

Special consideration is given to e-books, iBooks, e-journals, and digital textbooks. This title describes how academic libraries can remain current, nimbly addressing user needs.

CONTENTS

Overview to the state of technology in academic libraries.

Part 1 Digital Rights Management (DRM). Part 2 Practical approaches to e-content for librarians. Part 3 Emerging pedagogy and technology; Conclusion: Remaining nimble and adaptable to survive in the digital milieu.

196 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 732 3 E-ISBN: 978 1 78063 398 5 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347323

NEW The Patron-Driven Library A practical guide for managing collections and services in the digital age Dee Ann Allison, University of NebraskaLincoln, USA Chandos Information Professional Series Libraries in the USA and globally are undergoing quiet revolution. Libraries are moving away from a philosophy that is collection-centered to one focused on service. Technology is key to that change. The Patron-Driven Library explores the way technology has moved the focus from library collections to services, placing the reader at the center of library activities. The book reveals the way library users are changing, and how social networking, web delivery of information, and the uncertain landscape of e-print has energized librarians to adopt technology to meet a different model of the library while preserving core values.

CONTENTS

Part 1 Libraries and library users changing with the times: From the White House conferences and the golden age of libraries to challenges for libraries in the age of digital information; A culture of technology. Part 2 The rise of the librarian: service over collections: A focus on readers; Information literacy and social networks; Collaborative collections; The librarian as advocate; Metrics for decisions; The extensible library; Digital collections; Data repositories, open source and the library; The new professional librarian; Whither the library?

370 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 736 1 E-ISBN: 978 1 78063 402 9 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843347361

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Library policy and strategy NEW Academic Libraries in the US and China

NEW Excellence in the Stacks

Comparative studies of instruction, government documents, and outreach

Strategies, practices and reflections of awardwinning libraries

Hanrong Wang and Bethany Latham, Jacksonville State University, USA

Edited by Jacob Hill and Susan Swords Steffen, Elmhurst College, USA

Chandos Information Professional Series

Chandos Information Professional Series

Academic Libraries in the US and China compares current practices within Library and Information Science (LIS) in the USA and China, giving a historical overview of instruction, government documents, and outreach in academic libraries.

Chapters examine trends and anticipate the future, offering an authoritative overview which libraries can use as a template for immediate and successful implementation and integration into current library workflows, as well as for future planning.

Excellence in the Stacks details the philosophies, practices and innovations of award-winning libraries over the last ten years. Using the Association of Research and College Libraries Excellence in Academic Libraries Award standards as guidelines for exploring librarianship, this book gathers the perspectives of all types of librarians at all levels of employment. By highlighting winners’ holistic approaches it helps define and focus the energies of college libraries in their pursuit of outstanding service and increased valuation by their parent institution.

CONTENTS

Instruction in American academic libraries; Instruction in Chinese academic libraries; Government publications in American academic libraries; Government publications in Chinese academic libraries; Outreach in American academic libraries; Outreach in Chinese academic libraries; Conclusion: A comparative analysis of US and Chinese academic libraries.

276 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 691 3 E-ISBN: 978 1 78063 356 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346913

NEW Chinese Librarianship in the Digital Era Chandos Information Professional Series

Edited by Conghui Fang, Nanjing University of Science and Technology, China Chandos Information Professional Series The library in China has been transformed by rapid socioeconomic development, and the proliferation of the Internet. The issues faced by Chinese libraries and librarians are those faced by library practitioners more globally, however China also has its own unique set of issues in the digital era, including developmental imbalance between East and West, urban and rural areas, and availability of skilled practitioners. Chinese Librarianship in the Digital Era is the first book on Chinese libraries responding to these issues, and more.

CONTENTS

Historical review of Chinese libraries; The Chinese library’s digital environment; The digital library in China; Digital copyright in China and libraries; The Tao and utensils debate: the core value of a library; Public library: The silhouette of China’s social public service; Academic libraries: Focusing on service; Library consortia in China: Cooperation, sharing, and reciprocity; Future prospects.

214 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 707 1 E-ISBN: 978 1 78063 373 2 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347071

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NEW Achieving Transformational Change in Academic Libraries Stephen Mossop, University of Exeter, UK

CONTENTS

Measuring the “excellence” of librarianship at Earlham College; Graduate services at the Newman Library; The evolving liaison model at Mount Holyoke College; Fastforward: The transformation of excellence; In unison with our communities and with each other: Striving for excellence in college librarianship; Looking outward: Partnerships and outreach at Hollins University; The A.C. Buehler Library at Elmhurst College: Handcrafted academic library services; Success through community: Engagement at Grinnell College Libraries; Excellence at Champlain: Spending Groundhog Day in the Kuhlthau model; Afterword: Academic library value and the college library.

198 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 665 4 E-ISBN: 978 1 78063 326 8 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346654

Academic libraries undergo episodes of strategic change. Transformational change may be seen as fundamentally different from other kinds of change. A part of this process is often deep level cultural change. At the individual level this may be traumatic, but at the strategic level, such change can prove essential.

Achieving Transformational Change in Academic Libraries explores the purpose and nature of ‘Transformational Change’ and its exponents, and discusses the benefits and limitations of its place in an academic library setting.

CONTENTS

Part 1 Transformational change: Planning, processes and people: So what is ‘Transformational Change’? Organisational resistance to change: ‘I wouldn’t start from here!’; Staff resistance to change: ‘That’s not how we do things here…’; It’s all about the people; When does it all end? Part 2 Transformational change: Case studies: Transforming library services: The University of Exeter experience; Leadership to transform our library: A case study from the University Library, University of Saskatchewan, Canada; Transforming library services: the University of Central Lancashire experience.

220 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 724 8 E-ISBN: 978 1 78063 390 9 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347248

New Directions for Academic Liaison Librarians

NEW How Libraries Make Tough Choices in Difficult Times

Alice Crawford, University of St Andrews Library, UK Chandos Information Professional Series

Purposeful abandonment David Stern, Illinois State University, USA Chandos Information Professional Series Contemporary library managers face the need to make difficult choices regarding resource allocation in the modern business environment.

How Libraries Make Tough Choices in Difficult Times is a practical guide for library managers, offering techniques to analyze existing and potential services, implement best practices for maximizing existing resources, and utilize pressing financial scenarios in order to justify making difficult reallocation decisions.

CONTENTS

Considered and effective leadership; Preparing for analysis; A few important analysis techniques; Understanding and utilizing data and statistical reports; Environmental scans and the power of best practices; Key management skills that contribute to organizational leadership and direction.

226 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 701 9 E-ISBN: 978 1 78063 367 1 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347019

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Chandos Information Professional Series

Aimed at practitioners and students of librarianship, this book is about interesting and unusual practical projects currently being run academic liaison librarians. It shows how liaison librarians can extend their roles beyond the established one of information literacy teaching and showcases areas in which they can engage in collaborative ventures with academic and administrative staff. Designed to excite and inspire, New Directions for Academic Liaison Librarians demonstrates the potential of the liaison role and emphasises the need for flexibility, imagination and initiative in those who hold these posts.

CONTENTS

Liaison in the wider world: A medical librarian in Malawi; Liaison and bibliometric support: The UK Research Assessment Exercise; Liaison and virtual worlds; Liaison and digital scholarship; Liaison and open access journals; Liaison and community outreach: A Friends of the Library Group; Liaison and library buildings.

176 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 569 5 E-ISBN: 978 1 78063 304 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345695

Available / will be available on Chandos Publishing Online

Library policy and strategy Managing Intellectual Capital in Libraries

Electronic Resource Management Practical perspectives in a new technical services model Anne Elguindi and Kari Schmidt, American University Library, USA

Beyond the balance sheet Petros Kostagiolas, Ionian University, Greece

Chandos Information Professional Series

Chandos Information Professional Series Aimed at library practitioners and academics of all levels, Managing Intellectual Capital in Libraries explores the exciting area of intellectual capital management in libraries.

The book provides guidelines, methods and techniques for managing intellectual capital in a library environment. Analysis is accompanied by examples and case studies for intellectual capital utilization in libraries. New knowledge and skills are a prerequisite for library management practitioners and researchers in order to fully realize intellectual capital.

CONTENTS

Libraries in the knowledge economy: Introducing intellectual capital concepts; Libraries’ Worlds of Production and intellectual capital utilization; Identifying and categorizing intellectual capital in libraries; Measuring libraries’ intellectual capital; Financial valuation and reporting of intellectual capital in libraries; Survival analysis for libraries’ intellectual capital resources; Putting it all together: Summary and final thoughts for further research.

240 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 678 4 E-ISBN: 978 1 78063 315 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346784

Designing Effective Library Tutorials A guide for accommodating multiple learning styles Lori Mestre, University of Illinois at UrbanaChampaign, USA Chandos Learning and Teaching Series No. 8 Learning styles are relevant for students in the online environment. Designing Effective Library Tutorials presents studies, practical suggestions and examples to assist librarians and faculty as they develop online instruction, tutorials and learning objects, for students from diverse learning styles. Geared for the practitioner working in online learning, the book provides a summary of the current literature covering the relevance of learning styles for students in the online environment, and presents best practices for designing effective online tools for diverse learners, including suggestions for assessment of online learning.

CONTENTS

The learning styles debate: Do we need to match up learning styles with presentation styles? Overview of learning style theories and learning style results from the Mestre study; The intersection of culture and learning styles; The need for learning object development; Current practice: categories and features of library tutorials; Effective design of learning objects; Pedagogical considerations for tutorials; Interactivity options for tutorials; Assessment of learning objects; The value and process of usability studies; Marketing learning objects for broad visibility; Resources.

360 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 688 3 E-ISBN: 978 1 78063 325 1 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843346883

A tremendous shift is taking place in libraries towards purchasing e-resources, with the bulk of materials spending being allocated to e-resource acquisition. Electronic Resource Management tackles the central issues with the concepts of the access and management of electronic resources. It highlights the different kinds of e-resources, from e-serials and e-books to databases and digital collections that continue to bring new developments to a field that requires different systems and skills than those needed for print resources.

CONTENTS

Emerging technical services models in the context of the past; Electronic resource management: Staffing and workflow; Electronic resource management systems: Implementation and transformation; Discovery systems, layers and tools, and the role of the electronic resource librarian; Academic library consortia and the evolving role of electronic resources and technology; Conclusion: e-books and the future of technical services.

Library Technology and User Services Planning, integration, and usability engineering Anthony Chow and Tim Bucknall, University of North Carolina, USA Chandos Information Professional Series ‘The authors synergize their expertise on information technologies and user library services to produce this welcome resource.’

An Leabharlann: The Irish Library ‘This book provides a systematic approach to challenges with planning, budgeting and integrating technology into public, academic and school libraries.

One of the main strengths of this book is its layout and easy to read style.’

Australian Academic & Research Libraries CONTENTS

Stone tablets, paper and the Internet: The same old library?

Strategic planning, organizational goals and technology: What and for whom? Customized fashion: Finding the right fit; Technology and budgeting; Evaluation: Is technology meeting the needs of the organization’s users? Emerging technology trends in libraries.

228 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 668 5 E-ISBN: 978 1 78063 320 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346685

170 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 638 8 E-ISBN: 978 1 78063 290 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346388

Library Classification Trends in the 21st Century

Strategic Business Development for Information Centres and Libraries

Rajendra Kumbhar, University of Pune, India Chandos Information Professional Series ‘This book would serve as a good introductory textbook for a library science student or as a reference work on the types of classification currently in use.’

College and Research Libraries Library Classification Trends in the 21st Century traces development in and around library classification as reported in literature published in the first decade of the 21st century. It reviews literature published on various aspects of library classification, including modern applications of classification such as internet resource discovery, automatic book classification, text categorization, modern manifestations of classification such as taxonomies, folksonomies and ontologies and interoperable systems enabling crosswalk. The book also features classification education and an exploration of relevant topics.

CONTENTS

Knowledge organisation and knowledge organisation systems; Classification and its uses; Construction of classification schemes; General classification schemes; Special classification schemes and classification of non-bibliographic entities; Automatic book classification, reclassification and non-classificatory approaches to knowledge organisation; Classification education; Modern knowledge organisation systems and interoperability; Text categorisation; Classification: Theories, research trends and personalities.

186 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 660 9 E-ISBN: 978 1 78063 298 8 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346609

Margareta Nelke, I.C. at Once, Sweden Chandos Information Professional Series This book is aimed at guiding managers towards systematic approaches to improve and facilitate necessary strategic business development and planning. Conditions in the workplace for the Library and Information Services (LIS) are rapidly changing: many organizations are experiencing budget restrictions as well as stakeholders questioning the value of the services. Strategic Business Development for Information Centres and Libraries offers methods and tools for LIS departments to ensure value and benefits are delivered to the parent organization. It argues that LIS must be prepared to change according to the parent organization’s needs, to develop strategies for important activities and to seek alliances among key stakeholders. It also offers information on the best practice from five topperforming international LIS units.

CONTENTS

The necessary business development and planning; Leadership and change management; Competitive intelligence; Business concept and information strategies; The Business plan; Strategic goals, measurement and evaluation; Implementation of strategic decisions; Tools; Changes and challenges.

170 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 661 6 E-ISBN: 978 1 78063 297 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346616

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Library policy and strategy Academic Branch Libraries in Changing Times Nevenka Zdravkovska, University of Maryland, USA Chandos Information Professional Series ‘The thorough efforts of the author’s quality research, combined with her experience and knowledge of the topic, make this a very comprehensive, well-researched text.’

‘After reading this text I now have a very comprehensive and balanced understanding of the topic.

Overall, this is a very interesting and informative text.’

The Australian Library Journal Are academic branch libraries going to be extinct in the near future? In these difficult economic times, when collections are digitized rapidly, is there still a need for a separate unit within proximity to the department, school, or college with a subject-based or subjectspecific collection? Academic Branch Libraries in Changing Times gives a brief historical overview of the role of a branch academic library. It reviews the current situation from a practitioner’s point of view and suggests solutions for the future.

CONTENTS

Historical overview of academic branch libraries; Types of branch libraries; Most common subject branch libraries; Assessment/review of viability of branch libraries; Future of academic branch libraries.

230 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 630 2 E-ISBN: 978 1 78063 270 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346302

Convergence of Libraries and Technology Organizations New information support models Christopher Barth, Luther College, USA Chandos Information Professional Series This book describes and discusses the convergence of library and technology support in higher education. Over the past 15 years, a number of institutions have pursued merging library and technology services into a single information support organization. Convergence of Libraries and Technology Organizations provides useful and practical guidance on converged information organizations as an effective response to change in the information profession.

CONTENTS

Context for convergence: Arriving at the delta; Assessing possibilities for convergence: Reading the river; Professional culture and politics: Conflict at the helm; Staffing for convergence: Crew selection; Specialization versus generalization: Crew assignments; Organizational design in converged organizations: Streamlining the vessel; The process of converging: Riding the river; Future evolutions of information service organizations: Around the bend in the river.

194 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 616 6 E-ISBN: 978 1 78063 262 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346166

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Libraries for Users Services in academic libraries

Visionary Leaders for Information

Luisa Alvite and Leticia Barrionuevo, University of León, Spain

Arthur Winzenried, Charles Sturt University, Australia

Chandos Information Professional Series CONTENTS

CONTENTS

Academic library services: quality and leadership; Users: learning and researching in the digital age; Academic libraries over the last few years; The challenge of enhancing traditional services; User-centred libraries.

218 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 595 4 E-ISBN: 978 1 78063 051 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345954

Towards an organisational theory for information professionals; Manager or leader? The scenarios; Identifying the issues; Conclusions.

254 pages 250 x 174mm (7 x 10) paperback 2010 ISBN: 978 1 876938 85 7 E-ISBN: 978 1 78063 410 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781876938857

Libraries and Identity An Overview of the Changing Role of the Systems Librarian Systemic shifts Edited by Edward Iglesias, Central Connecticut State University, USA Chandos Information Professional Series CONTENTS

Digital culture: The shifting paradigm of systems librarians and systems departments; Patchwork redux: How today’s systems librarians enrich the weave of library culture; Library automation and open source software in Italy: An overview; Geeks and Luddites: Library culture and communication. The current environment: The status of the field; Building winning partnerships with vendors; Enterprise computing and the library: Managing the transition; Enterprise computing and the library: Managing the transition; Doing more with more: Systems, services and emerging technologies.

138 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 598 5 E-ISBN: 978 1 78063 041 0 £46.50/US$75.00/€55.00 www.woodheadpublishing.com/9781843345985

Transforming Research Libraries for the Global Knowledge Society Edited by Barbara Dewey, University of Tennessee Libraries, USA Chandos Information Professional Series ‘The book presents an optimistic perspective of research libraries that should emerge from the transformational processes with increased responsibilities and possibilities to face them.’

Information Research CONTENTS

Transforming research libraries: An introduction. Part 1 Framing the twenty-first century research library: Advancing from Kumbaya to radical collaboration: Redefining the future research library; Will universities still need libraries (or librarians) in 2020? Transforming research libraries: Piano, piano, siva lontano; The transformation of academic libraries in China. Part 2 Organization and the university context: Organizational and strategic alignment for academic libraries; Building key relationships with senior campus administrators. Part 3 Partners and collaborative environments: Partnerships and connections; Common spaces, common ground: Shaping intercultural experiences in the learning commons. Part 4 Creating accessible and enduring scholarship: New modes of scholarly communication: Implications of Web 2.0 in the context of research dissemination; New modes of scholarly communication: Implications of Web 2.0 in the context of research dissemination; Confronting challenges of documentation in the digital world: The Human Rights Documentation Initiative at the University of Texas.

208 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 594 7 E-ISBN: 978 1 78063 038 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345947

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The role of institutional self-image and identity in the emergence of new types of libraries Joacim Hansson, Växjö University, Sweden Chandos Information Professional Series CONTENTS

The institutional identity of libraries – a theoretical framework; Traditional libraries and traditional librarians; New libraries and new librarians? Libraries (and society) go digital; Libraries, identity and change; Coda.

126 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 541 1 E-ISBN: 978 1 78063 033 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345411

Gatekeepers of Knowledge A consideration of the library, the book and the scholar in the Western world Margaret Zeegers, University of Ballarat and Deirdre Barron, Swinburne University of Technology, Australia Chandos Information Professional Series ‘Descriptively titled, thought provoking and easily read, this book is a gem.’

The Australian Library Journal CONTENTS

From the agora to the scriptoria; From the scriptoria to the printery; From the printery to the bookshelves; From the bookshelves to the study; Scholars of the second millennium.

146 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 505 3 E-ISBN: 978 1 78063 207 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345053

Practical and Effective Management of Libraries Integrating case studies, general management theory and self-understanding Richard Moniz, Jr., Johnson & Wales University, USA Chandos Information Professional Series CONTENTS

History of managerial thought: A brief overview; Psychology and knowing oneself: How do these affect management and decision-making? Motivating employees and fostering diversity; Organizational culture and socialization processes; Communication; Decision-making and leadership.

158 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 578 7 E-ISBN: 978 1 78063 023 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345787

Available / will be available on Chandos Publishing Online

Library policy and strategy Imagine Your Library’s Future

Scientific Libraries

Scenario planning for libraries and information organisations

Tomas Lidman, Ministry of Culture, Sweden

Past developments and future changes Chandos Information Professional Series ‘The reader could not have a safer pair of hands to lead libraries on that particular journey.’

Steve O’Connor, Hong Kong Polytechnic University and Peter Sidorko, The University of Hong Kong, Hong Kong

LCR CONTENTS

Chandos Information Professional Series CONTENTS

What are scenarios? The complexities of our informational environment; The future and the past: Models are changing; Understanding choices; Toward a new way of thinking; Designing your process; Scenarios and implementation; Choice, chance and (less than) certainty; Case studies; Implementation and the impact of change.

240 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 600 5 E-ISBN: 978 1 78063 046 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346005

Freedom of Information and the Developing World The citizen, the state and models of openness Colin Darch and Peter G Underwood, University of Cape Town, South Africa Chandos Information Professional Series CONTENTS

Developing countries and freedom of information; The diffusion problem and the semantic shift; Compliance and the impulse to secrecy; Freedom of information as a human right; Struggles for freedom of information in countries in transition; Struggles for freedom of information in Africa; From adversarialism to FoI 2.0.

336 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 147 5 E-ISBN: 978 1 78063 020 5 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843341475

Learning Commons Evolution and collaborative essentials Edited by Barbara Schader, Consultant Chandos Information Professional Series CONTENTS

From Information Commons to Learning Commons and learning spaces: An evolutionary context; Circle of service: A collaborative Information Commons planning model; The Information Commons at the University of Calgary: Building on collaboration: A case study; Building for learning: Synergy of space, technology and collaboration; The Saltire Centre and the Learning Commons concept; Transforming library space for student learning: The Learning Commons at Ohio University’s Alden Library; Supporting the Learning Commons concept in ‘real life’; Putting learners at the centre: The Learning Commons journey at Victoria University; Improving student life, learning and support through collaboration, integration and innovation; The Information Commons at the University of Auckland; Improving student life, learning and support through co-location, collaboration, integration and innovation; Beyond Facebook: Thinking of the Learning Commons as a social network.

468 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 312 7 E-ISBN: 978 1 78063 124 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 313 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343127

Not like the old days – the dawning of a new era: The 1970s; From cards to computers: The 1980s; A decade of optimism: 1990–2000; Harvest time: 2000–2007; The challenges for libraries in the future.

140 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 268 7 E-ISBN: 978 1 78063 121 9 £20.95/US$35.00/€25.00 hardback ISBN: 978 1 84334 269 4 £42.50/US$70.00/€50.00 www.woodheadpublishing.com/9781843342687

Acquisitions Go Global An introduction to library collection management in the 21st century Jim Agee, University of Northern Colorado, USA Chandos Information Professional Series CONTENTS

Campus and community; Collection evaluation; Selection of materials; Collection management; Financial considerations; Book chain development; Vendor assessment; Speculations about the future.

152 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 326 4 E-ISBN: 978 1 78063 104 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 327 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343264

The Academic Research Library in a Decade of Change Reg Carr, former head of Bodleian Library, University of Oxford, UK Chandos Information Professional Series ‘…a timely and incisive book that should inform practitioners, students and policy-makers.’

Australian Academic & Research Libraries CONTENTS

The strategic issues: An overview; Towards the academic digital library: The role of the Joint Information Systems Committee; What users want; Case study: Modernising Oxford’s libraries for the new millennium; Innovation, cooperation, integration: The defining influence of the eLib programme; Working together for strategic advantage: Research library consortia in the digital age; The past, present and future of the book; Case study: Library fundraising in Oxford; Scholarly communications and the research library in the digital world; The digital data deluge: The challenge of e-Science; Overcoming transience: Digital preservation for the long-term future; Case study: The Bodleian Library from Gutenberg to Google.

256 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 245 8 E-ISBN: 978 1 78063 099 1 £42.50/US$70.00/€50.00

The Human Side of Reference and Information Services in Academic Libraries Adding value in the digital world Edited by Lesley Farmer, California State University Long Beach, USA Chandos Information Professional Series CONTENTS

Technology impact on information needs and behaviours of the academic community; Technology impact on reference and information services staffing; Technology impact on reference resources; Technology impact on packaging reference and information; Technology impact on physical access to reference and information services; Technology impact on intellectual access for reference and information services; Technology impact on evaluating reference and information services.

160 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 257 1 E-ISBN: 978 1 78063 100 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 258 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342571

Improving Library Services to People with Disabilities Edited by Courtney DeinesJones, Consultant, USA Chandos Information Professional Series 196 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 286 1 E-ISBN: 978 1 78063 105 9 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 287 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342861

Building Bridges Collaboration within and beyond the academic library Anne Langley, Edward Gray, Duke University and K T L Vaughan, University of North Carolina, USA Chandos Information Professional Series 164 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 151 2 E-ISBN: 978 1 78063 082 3 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 200 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341512

hardback ISBN: 978 1 84334 246 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342458

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Ethical and funding issues for librarians Libraries in the Twenty-First Century Charting directions in information services Stuart Ferguson Topics in Australasian Library and Information Studies No. 27 404 pages 275 x 216mm (8 x 11) paperback 2007 ISBN: 978 1 876938 43 7 E-ISBN: 978 1 78063 281 0 £80.00/US$130.00/€95.00 www.woodheadpublishing.com/9781876938437

Faculty-Librarian Relationships Paul Jenkins, The College of Mount St. Joseph, USA Chandos Information Professional Series 196 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 116 1 E-ISBN: 978 1 78063 079 3 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 117 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341161

Law, Libraries and Technology Mark Van Hoorebeek, Sheffield University, UK Chandos Information Professional Series 164 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 071 3 E-ISBN: 978 1 78063 076 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 072 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340713

The Role of the Academic Librarian Anne Langley, Edward Gray, Duke University, USA and K T L Vaughan, University of North Carolina, USA

ETHICAL AND FUNDING ISSUES FOR LIBRARIANS NEW The Machiavellian Librarian Winning allies, combating budget cuts, and influencing stakeholders Edited by Melissa K Aho, University of Minnesota and Erika Bennett, Capella University, USA Chandos Information Professional Series Do librarians ‘rock the boat’? Do they challenge those around them to win influence and advantage? Why is it that librarians are little found on the ‘influence’ grid of personality assessment tests? The Machiavellian Librarian offers real life examples of librarians who use their knowledge and skill to project influence, and turn the tide in their, and their library’s, favour. Authors offer first hand and clear examples to help librarians learn to use their influence effectively, for the betterment of their library and their career. Opening chapters cover visualizing data, as well as networking and strategic alignment. Following chapters discuss influence without authority-making fierce allies, communicating results in accessible language and user-centred planning. Closing chapters address using accreditation and regulation reporting to better position the library, as well as political positioning and outcome assessment.

CONTENTS

Visualizing data; Networking; Capturing the value of online/ digital holdings; Capturing the value of online/digital help services; Strategic alignment; Influence without authoritymaking fierce allies; Communicating results in accessible language; User-centred planning; Using accreditation and regulation reporting to better position the library; Political positioning; Outcome assessment.

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 755 2 E-ISBN: 978 1 78063 436 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347552

Chandos Information Professional Series

176 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 057 7 E-ISBN: 978 1 78063 060 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 058 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340577

Setting Up a New Library and Information Service Kirby Porter, Northern Ireland Civil Service, Northern Ireland Chandos Information Professional Series 176 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 053 9 E-ISBN: 978 1 78063 062 5 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 054 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340539

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NEW Library Scholarly Communication Programs Legal and ethical considerations Isaac Gilman, Pacific University, USA Chandos Information Professional Series Libraries must negotiate a range of legal issues, policies and ethical guidelines when developing scholarly communication initiatives. Library Scholarly Communication Programs is a practical primer, covering these issues for institutional repository managers, library administrators, and other staff involved in library-based repository and publishing services.

CONTENTS

Part 1 Libraries and scholarly communication: The evolution of scholarly communication programs. Part 2 Institutional repositories: Overview of repository-based services; Institutional repositories and intellectual property; Research ethics; Privacy and propriety; Repository policies. Part 3 Library publishing services: Overview of library publishing services; Ethical and legal issues in journal publishing; Publication ethics; Intellectual property and publishing; Publishing policies. Part 4 The road forward: Building sustainable programs.

288 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 717 0 E-ISBN: 978 1 78063 383 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347170

Diversity Programming and Outreach for Academic Libraries Kathleen Hanna, Mindy Cooper and Robin Crumrin, Indiana University – Purdue University Indianapolis, USA Chandos Information Professional Series ‘…this book can stimulate ideas of how libraries of all types may contribute proactively to community outreach.’

The Australian Library Journal This book outlines issues surrounding diversity among students, faculty, and staff and how one urban university library is working to embrace and celebrate the diversity found in its building, on campus, and in the local community. This book illustrates how universities are uniquely situated to engage students in discussions about diversity and how academic libraries in particular can facilitate and ease these discussions. A Diversity Council and the projects and programs it has developed have been instrumental in this work and may serve as an inspiration and launch pad for other libraries.

CONTENTS

Introduction to diversity in academic libraries; Creating a diversity council; Institutionalizing student involvement in library initiatives; Examples of diversity programming and outreach; Building bridges: Developing the International Newsroom; Sharing the wealth: Other library departments and diversity initiatives; Assessing programming and outreach; Challenges and opportunities to continued diversity initiatives.

194 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 635 7 E-ISBN: 978 1 78063 273 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346357

Available / will be available on Chandos Publishing Online

Ethical and funding issues for librarians NEW Private Philanthropic Trends in Academic Libraries Luis Gonzalez, City University of New York, USA Chandos Information Professional Series Private Philanthropic Trends in Academic Libraries is written with the senior library administrator and the development officers of academic institutions in mind. Chapters provide a historical perspective of the funding trends of the private philanthropic foundations and corporate giving programs towards academic libraries during the first decade of the 21st century.

Library fundraisers and library administrators are presented with the information needed to start the process of selecting which grant maker agencies to approach. Chapters discuss which grant-making philanthropic foundations and corporate-giving programs will be more receptive to grant monies to library projects, which types of library projects they will be more likely to fund, and how to approach these agencies in order to increase the possibilities of receiving grant awards from them.

CONTENTS

Academic libraries in the twenty-first century; Fundamentals of fund-raising: Fund-raising for academic libraries; Changes in the funding landscape of libraries in the 1970s and 1980s; The challenge of new technologies and information delivery changes in the academic library landscape; Private philanthropy and academic libraries in the 1990s; Private philanthropy and academic libraries in the first decade of the twenty-first century; Friends of the library; The fund-raising challenge: creating a development program for the academic library and the role of the library’s CEO; The future of academic libraries is intertwined with private philanthropy.

218 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 618 0 E-ISBN: 978 1 78063 334 3 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346180

Libraries and Society

The Politics of Libraries and Librarianship

Role, responsibility and future in an age of change Edited by David Baker and Wendy Evans, University of St Mark & St John, UK

Challenges and realities Edited by Kerry Smith, Curtin University of Technology, Australia

Chandos Information Professional Series ‘It is a must read for thinking librarians, library scholars and policy makers.’

The Library Herald CONTENTS

Libraries, society and social responsibility; I wouldn’t start from here … provision and use of UK libraries; From people flows to knowledge flows; Scholarly communication and access to research outputs; Free and equal access: A conundrum for the information society; The more they change, the more they stay the same: Public libraries and social inclusion; Widening access to information: The haves and the have-nots? Tackling inequalities around the globe: The challenge for libraries; Islands in the cloud: Libraries and the social life of information; From the passive library to the learning library – it’s an emotional journey; The modern academic library; Libraries and distance education; Syllabus independence and the library; Libraries in the information society: Cooperation and identity; Children’s reading habits and attitudes; The user of tomorrow: Young people and the future of library provision; Redefining the librarian; Redefining librarianship; The future of librarians in the workforce: A US perspective; The value of libraries: The relationship between change, evaluation and role; The future of and for library and information services: A public library view; The future of public libraries and their services: A Danish perspective; Library landscapes: Digital developments; Towards Library 2.0: Building the library of the future; Library 2050.

472 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 131 4 E-ISBN: 978 1 78063 263 6 £60.00/US$100.00/€70.00 www.woodheadpublishing.com/9781843341314

Colin Darch and Peter G Underwood, University of Cape Town, South Africa

Developing countries and freedom of information; The diffusion problem and the semantic shift; Compliance and the impulse to secrecy; Freedom of information as a human right; Struggles for freedom of information in countries in transition; Struggles for freedom of information in Africa; From adversarialism to FoI 2.0.

336 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 147 5 E-ISBN: 978 1 78063 020 5 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843341475

CONTENTS

Part 1 An international political framework for libraries: An international political framework for libraries; Intellectual property – benefit or burden for Africa? The CI study on copyright and access to knowledge. Part 2 Politics and funding for libraries: Some international examples: Political realities and the English public library service; Public library development in New South Wales; Libraries in the South Pacific; Staying alive in a political world: The case of libraries and information centres in Nigeria; Libraries and politics – Danish reflections and examples; The political framework for public libraries in the Netherlands. Part 3 Library education: A unified approach to the teaching of library studies; Is library course accreditation a political necessity?

220 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 343 1 E-ISBN: 978 1 78063 139 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 344 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343431

Global Information Inequalities

Chandos Information Professional Series CONTENTS

Chandos Information Professional Series

Chandos Information Professional Series CONTENTS

Journal of Librarianship and Information Science

Edited by Deborah Charbonneau, Wayne State University, USA

Kimberly Thompson, University of California and Karlene Jennings, College of William and Mary, USA

The citizen, the state and models of openness

‘…very good examples of demonstrating how copyright can hinder a productive use of information assets in developing countries.’

Bridging the information gap

More Than a Thank You Note Academic library fundraising for the dean or director

Freedom of Information and the Developing World

Chandos Information Professional Series

‘an accomplished overview of fundraising...offers much food for thought’

Biblioteche oggi CONTENTS

You as the fundraiser; Your fundraiser; Your library staff; Your special collections (and other unique features); Your Friends of the Library; Your advisory council; Your library patrons; Your central development team and other development officers; Your campus community; Your administration; Your community; Your donors are unique; You and crisis management; What your fundraiser wants you to know; Conclusion: Putting it all together.

220 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 443 8 E-ISBN: 978 1 78063 006 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843344438

Part 1 Information mobilisation: Social and economic development: Sustainable access: An international perspective; Developing a model for library resource sharing in China’s rural communities; Braving rapids and winding timber-tracks: Towards equitable access to information for libraries in Sarawak; Community resource centres in Mtwara, Lindi and Ruvuma regions in Tanzania: An evaluation of their development needs, usefulness, and the way forward.

Part 2 Information empowerment: Equitable access and civic engagement: Is there a moon in the United States?

Information reception, flow and use in rural villages on the Amazon river basin of Peru; Libraries and citizen participation in Chile: I have the right to know; Equity and access: Is countrywide access to databases an option? Part 3 Social inclusion: Inclusive library services for those with sensory and learning disabilities: Working together to provide an inclusive library service: A Canadian model; Copyright: Are people with sensory disabilities getting a fair deal? Part 4 Information divides: Challenges and opportunities for a global information society: Bookmobiles: Providing equitable service to all; When the knowledge ditch is dug by our own hands: Libraries, indigenous peoples, and strategic information; MedlinePlus Go Local: Connecting at-risk populations with health care services; Barriers to free and equal access to information: Implications for being informed in sub-Saharan Africa.

232 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 361 5 E-ISBN: 978 1 78063 133 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 362 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343615

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9

Library leadership and general management Library Project Funding

Librarianship and Human Rights

A guide to planning and writing proposals

A twenty-first century guide

Julie Carpenter, Consultant

Toni Samek, University of Alberta, Canada

Chandos Information Professional Series

Chandos Information Professional Series

‘…an excellent contribution to the bookshelves of practicing LIS professionals, academics and researchers. …highly recommended as essential reading for all LIS profesionals facing any need to apply for funding. I believe it also should be brought to the attention of LIS students.’

‘…a necessary, important and long-overdue book.’

Online Information Review CONTENTS

Defining and testing the project idea; Matching project ideas to funding opportunities; Building partnerships; Assembling evidence in support of your proposal; Setting project aims, objectives and outcomes; Project planning; Project planning techniques and tools; Monitoring, evaluation and impact assessment; Writing effective project proposals.

234 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 380 6 E-ISBN: 978 1 78063 129 5 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 381 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343806

Improving Library Services to People with Disabilities

SHINE Journal CONTENTS

Part 1 The Rhetoric: An urgent context for twenty-first century librarianship; Human rights, contestations and moral responsibilities of library and information workers.

Part 2 The Reality: Practical strategies for social action; Prevalent manifestations of social action applied to library and information work; Specific forms of social action used in library and information work for social change.

232 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 146 8 E-ISBN: 978 1 78063 103 5 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 198 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341468

Ethical Decision Making for Digital Libraries Chandos Information Professional Series

Chandos Information Professional Series CONTENTS

152 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 149 9 E-ISBN: 978 1 78063 093 9 £42.50/US$70.00/€50.00

196 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 286 1 E-ISBN: 978 1 78063 105 9 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 287 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342861

A Handbook of Ethical Practice A practical guide to dealing with ethical issues in information and library work

NEW Managing the one-person library Larry Cooperman, University of Central Florida, USA Chandos Information Professional Series Managing the one-person library provides a useful and needed resource for solo librarians confronted with the challenges of running a small library. The author uniquely focuses on topics encountered by solo librarians, such as IT troubleshooting and library security. Chapters on library management, collection development, serials management, and library marketing are included to enable solo librarians to easily manage day-to-day operations in these areas, and advise on how to respond to any challenges that should (and will) arise. This book will provide a much-needed resource manual that will allow solo librarians of all backgrounds, and paraprofessionals, to manage their collections as effectively as their larger librarian counterparts.

CONTENTS

Cokie Anderson, Oklahoma State University, USA

Edited by Courtney Deines-Jones, Consultant, USA

Improving library services to people with print disabilities: The role of technology in public libraries; Library services to people with special needs: A discussion of blind and visually impaired people as an exemplar; Library services to people who are deaf; Adaptive technology for people with physical disabilities using information and communications technology; Reaching people with disabilities in developing countries through academic libraries; Finding the means to improve services; Low-cost/no-cost ways to improve service right now; Further reading and resources.

LIBRARY LEADERSHIP AND GENERAL MANAGEMENT

Management: Time management for solo librarians; Change management for solo librarians; Enhancing productivity; Paraprofessional management. Marketing the One-Person Library: Strategies to successfully market one-person libraries; Resources to successfully market one-person libraries; Case studies and examples of marketing one-person libraries. Collection Development: Best practices for solo librarians; Creating collection development policies for oneperson libraries; Implementing and maintaining collection development policies for one-person libraries.

hardback ISBN: 978 1 84334 195 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341499

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 671 5 E-ISBN: 978 1 78063 357 2 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346715

Globalisation, Information and Libraries

NEW Libraries and Public Perceptions

The implications of the World Trade Organisation’s GATS and TRIPS agreements Ruth Rikowski, London South Bank University and the University of Greenwich, UK Chandos Information Professional Series 424 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 084 3 E-ISBN: 978 1 78063 077 9 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 092 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340843

A comparative analysis of the European press Anna Galluzzi, Biblioteca del Senato, Italy Chandos Information Professional Series What is the future of libraries? This question is frequently posed, with widespread research into the social and economic impact of libraries.

Newspapers play an important role in forming public perceptions, but how do newspapers present libraries, their past, present and future?

Nobody has yet taken the press to task on the quantity and quality of articles on libraries, however Libraries and Public Perceptions does just this, through comparative textual analysis of newspapers in Europe.

David McMenemy, Alan Poulter and Paul Burton, Strathclyde University, UK

Freedom of Information

Chandos Information Professional Series

Working towards compliance

172 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 230 4 E-ISBN: 978 1 78063 102 8 £42.50/US$70.00/€50.00

The study; Methodology and procedures; Research findings; Discussion and conclusions.

Liz Taylor, Highlands and Islands Enterprise, UK

hardback ISBN: 978 1 84334 231 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342304

136 pages 280 x 210mm paperback 2004 ISBN: 978 1 84334 103 1 E-ISBN: 978 1 78063 069 4 £27.50/US$45.00/€35.00 www.woodheadpublishing.com/9781843341031

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 744 6 E-ISBN: 978 1 78063 425 8 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347446

10

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CONTENTS

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Library leadership and general management NEW Disaster Planning for Libraries

NEW Managing Academic Libraries

NEW Library 3.0

Process and guidelines

Principles and practice

Guy Robertson, Justice Institute of British Columbia, Canada

Susan Higgins and Mary Bolin, University of Southern Mississippi, USA

Intelligent libraries and apomediation

Chandos Information Professional Series

Chandos Information Professional Series

Libraries are constantly at risk. Every day, many libraries and their collections are damaged by fire, flooding, high winds, power outages, and criminal behaviour. Every library needs a plan to protect its staff, sites and collections, including yours. Disaster Planning for Libraries provides a practical guide to developing a comprehensive plan for any library.

Aimed at professionals within the Library and Information Services (LIS) interested in learning more about the management of academic libraries and written against a backdrop made up of the changes that digital technology has brought to academic libraries, this book uncovers how the library has changed its meaning from a physical icon to a virtual icon and its effect on culture.

CONTENTS

Libraries and Risk; Disaster preparedness; Operational resumption, continuity, and recovery; Damage assessment and strategic alliances; Disaster declaration and crisis management; Clean-up, who, when and how; Post-disaster management of patrons; Normalization of operations; Staff orientation and training; Testing, auditing, updating disaster plans; The in-house planning champion; Pandemic management in libraries; Moisture control vendors and their services; Library security and loss control.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 730 9 E-ISBN: 978 1 78063 396 1 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347309

NEW Strategic Human Resources Planning for Academic Libraries Michael Crumpton, University of North Carolina at Greensboro, USA Chandos Information Professional Series Strategic Human Resources Planning for Academic Libraries explores the impact of human resources practices in an academic library setting and how the human resources function is an important and strategic part of the library as an organization. The book looks at different positions, and those human resources practices used to drive a healthy and flexible organization to meet the changing needs of students, faculty and the academic environment. This book addresses leadership issues and how library leaders must utilize human resources as a tool to achieve positive results in the development of service, research, and program initiatives to properly support and gain acceptance within the academic community.

CONTENTS

Human Resources as a strategic partner: HR best practices that apply to libraries; Influence of comparison of other professional disciplines; Role that HR can play in strategic planning; Organizational structures in academic libraries: Roles, responsibilities and competencies at multiple levels; HR tools that support organizational needs; Hiring practices for a new normal; Emerging trends in academic libraries: Changes in staffing expectations; Professional development to keep up with trends; How competencies are impacted by changes; How to plan for the future; The role of library leadership: Embracing new staffing models; Leading staff through repurposes and priority adjustments; Using HR for strategic positioning.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 764 4 E-ISBN: 978 1 78063 445 6 Approx. £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347644

CONTENTS

Part 1 Principles of academic library service: The standards and intellectual freedom principles: Information literacy classes and faculty research support; Academic library 2.0; Student learning through social relationships; Collaboration and the role of professional organizations. Part 2 Practices of academic libraries technology is acknowledged as the driving force of the library’s function and the practice of academic librarianship: Privacy and intellectual freedom; Writing collection development policies; Establishing collection development priorities and allocating funds; Bridging academic units; Designing budgets; Committee work; Supervising and appraising staff; Relationships with state library associations; Relationships with vendors. Part 3 Professionalism: Managerial development and career paths: Instructional culture; Leadership development; Grant writing and networking; Legal issues; The future of the academic library.

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 621 0 E-ISBN: 978 1 78063 311 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346210

NEW Managing Integrated First-Line Support in Academic Libraries Mike Berrington and Julie Partridge, Nottingham Trent University, UK Chandos Information Professional Series The academic library service environment is changing, higher education is becoming increasingly consumer-oriented and libraries are part of the institutional response to that trend. In particular, the experience of day-today interaction with library services is affected by this – student expectations have rightly increased and libraries in the U.K. and elsewhere are looking for ways of presenting their services in a joined-up student centric way. Managing Integrated First-Line Support in Academic Libraries offers answers to these challenges.

CONTENTS

The development of the student as customer; Defining support from the perspective of the customer – surveys, feedback, customer journey mapping etc; The basis of an integrated first-line support service - library, IT, eLearning, study skills; Staff recruitment, development and training - challenges and opportunities; Monitoring service quality service standards and KPIs; The use of technology - roving support, enquiry tracking and escalation; Liaison and relationship management with second-line support teams; Case studies from the U.K. and Australia; The future of integrated support.

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 704 0 E-ISBN: 978 1 78063 370 1 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347040

Tom Kwanya, Christine Stilwell and Peter Underwood, University of KwaZulu-Natal, South Africa Chandos Information Professional Series Library 3.0 explores the ongoing debates on the “point oh” phenomenon and its impact on service delivery in libraries. This title analyses library 3.0 and its potential in creating intelligent libraries capable of meeting contemporary needs, and the growing role of librarians as apomediators.

CONTENTS

Introduction: Current issues and emerging trends in librarianship; Drivers and barriers of change in libraries and librarianship; Characterisation of the modern research and academic library user; The future of research and academic librarianship; “Point Oh” libraries: Advances in Web technology – Web 2.0 and Web 3.0; “Point Oh” libraries – Library 0.0, Library 1.0; Library 2.0; Library 3.0; Library 4.0; Change in libraries – evolution or revolution?

Reality check; “Point Oh” situation in research and academic libraries; Library 3.0: Principles; Comparison with the other library service models; Unique potential for research and academic libraries; Library 3.0 librarianship: Core competencies of librarian 3.0; Core competencies of patron 3.0; Apomediation; Research and academic librarians as apomediators; Becoming 3.0: Examples of existing 3.0 libraries; Library 3.0 tools; Library 3.0 resources; Role of professional associations; Role of training institutions; Role of researchers and academic library users.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 718 7 E-ISBN: 978 1 78063 384 8 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347187

NEW Reinventing Librarianship Turning a profession inside out to create tomorrow’s needed knowledge experts Carl Grant, CARE Affiliates and Virginia Tech University Libraries, USA Chandos Information Professional Series Reinventing Librarianship argues that through a mix of reform and reinvention, librarians can take their profession forward to provide the needed value and differentiation over traditional knowledge access. This title examines issues surrounding these opportunities, building a detailed roadmap of the needed transformation, the result of which will be librarians seen as key players in meeting society’s need for skilled knowledge creators and experts. Through an examination of technology trends inside and outside of libraries, this book steps outside the bounds of conventional discussion, to provide a total view of the profession and from where the author sets out his vision.

CONTENTS

The state of the information industry and users; State of librarians and libraries today; Librarian education reforms; What should be the future of librarianship? Conclusion.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 746 0 E-ISBN: 978 1 78063 427 2 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347460

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11

Library leadership and general management NEW The Librarian’s Guide to Academic Research in the Cloud

NEW Leadership in Academic and Public Libraries

NEW Workplace Culture in Academic Libraries

A time of change

The early 21st Century

Steven Ovadia, City University of New York (CUNY), USA

Petra Düren, Hamburg University of Applied Sciences, Germany

Edited by Kelly Blessinger and Paul Hrycaj, Louisiana State University, USA

Chandos Information Professional Series

Chandos Information Professional Series

Chandos Information Professional Series

The cloud can be a powerful tool for conducting and managing research. The Librarian’s Guide to Academic Research in the Cloud is a practical guide to using cloud services from a librarian’s point of view. As well as discussing how to use various cloud-based services, the title considers the various privacy and data portability issues associated with web-based services. This book helps readers make the most of cloud computing, including how to fold mobile devices into the cloud-based research management equation.

In a time when libraries have to face constant change, this book provides examples and advises on how to lead when change is needed (for example, when quality management is implemented or when libraries have to merge or to relocate). Engaging with how constant change affects leadership in libraries and how leaders in libraries act in times of change, this book is aimed at practitioners and students of Library and Information Science (LIS) alike, and is based on both theory and expert interviews from leaders in academic and public libraries that are in the midst, or are now coming out of a process of change.

Workplace culture refers to conditions that collectively influence the work atmosphere.

These can include policies, norms, and unwritten standards for behavior. This book focuses on various aspects of workplace culture in academic libraries from the practitioners’ viewpoint, as opposed to that of the theoretician. The book asks the following questions: What conditions contribute to an excellent academic library work environment? What helps to make a particular academic library a great place to work? Articles focus on actual programs while placing the discussion in a scholarly context. The book is structured into 14 chapters, covering various aspects of workplace culture in academic libraries, including: overview of workplace culture, assessment, recruitment, acclimation for new librarians, workforce diversity, physical environment, staff morale, interaction between departments, tenure track/academic culture, mentoring/coaching, generational differences, motivation/incentives, complaints/conflict management, and organizational transparency.

CONTENTS

What is the cloud? Capturing information; Capturing and managing scholarly information; Storing files; Writing; Staying organized; Communicating; Sharing; The future of the cloud.

214 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 715 6 E-ISBN: 978 1 78063 381 7 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347156

NEW Private Philanthropic Trends in Academic Libraries Luis Gonzalez, City University of New York, USA Chandos Information Professional Series Private Philanthropic Trends in Academic Libraries is written with the senior library administrator and the development officers of academic institutions in mind. Chapters provide a historical perspective of the funding trends of the private philanthropic foundations and corporate giving programs towards academic libraries during the first decade of the 21st century.

Library fundraisers and library administrators are presented with the information needed to start the process of selecting which grant maker agencies to approach.

CONTENTS

Academic libraries in the twenty-first century; Fundamentals of fund-raising: Fund-raising for academic libraries; Changes in the funding landscape of libraries in the 1970s and 1980s; The challenge of new technologies and information delivery changes in the academic library landscape; Private philanthropy and academic libraries in the 1990s; Private philanthropy and academic libraries in the first decade of the twenty-first century; Friends of the library; The fund-raising challenge: creating a development program for the academic library and the role of the library’s CEO; The future of academic libraries is intertwined with private philanthropy.

218 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 618 0 E-ISBN: 978 1 78063 334 3 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346180

CONTENTS

Change management in libraries; Change management; When does change need change management? Implementation of a library RFID management system; Merging libraries and implementing quality management; Relocation processes and reduction of space; Changes in the management of a library; Case studies of change projects described by change managers; Change – What can go wrong and how to do it right? What kind of leadership does change management need? Leaders as change managers; Useful tips for the management of libraries in times of change.

200 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 690 6 E-ISBN: 978 1 78063 339 8 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346906

NEW Excellence in the Stacks Strategies, practices and reflections of award-winning libraries Edited by Jacob Hill and Susan Swords Steffen, Elmhurst College, USA Chandos Information Professional Series Excellence in the Stacks details the philosophies, practices and innovations of award-winning libraries over the last ten years. Using the Association of Research and College Libraries Excellence in Academic Libraries Award standards as guidelines for exploring librarianship, this book gathers the perspectives of all types of librarians at all levels of employment.

CONTENTS

Measuring the “excellence” of librarianship at Earlham College; Graduate services at the Newman Library; The evolving liaison model at Mount Holyoke College; Fastforward: The transformation of excellence; In unison with our communities and with each other: Striving for excellence in college librarianship; Looking outward: Partnerships and outreach at Hollins University; The A.C. Buehler Library at Elmhurst College: Handcrafted academic library services; Success through community: Engagement at Grinnell College Libraries; Excellence at Champlain: Spending Groundhog Day in the Kuhlthau model; Afterword: Academic library value and the college library.

CONTENTS

Part 1 Overview of workplace culture: Organizational culture and leadership: Exploring perceptions and relationships; Building on our strengths: Working towards a preferred workplace culture; Organizational culture and administrative change: A case study at a metropolitan academic library.

Part 2 Assessment: Organizational climate assessment and improvement planning. Part 3 Acclimation for new librarians: Helping new librarians find success and satisfaction in the academic library. Part 4 Workforce diversity: Beyond diversity: Moving towards inclusive work environments; Cultural competencies in authentic leadership; Diversity and sensitivity in the workplace: Understanding Asian Pacific American staff. Part 5 Physical environment: Challenges of redesigning staff work space; All integration is local: Merging cultures in an academic library; Promoting and enabling civility in the academic library. Part 6 Staff morale/ Interpersonal: Building staff morale and creating a positive workplace. Part 7 Interaction between departments: Interdepartmental communication in academic libraries; Interaction between departments: Strategies for improving interdepartmental collaboration through communication.

Part 8 Tenure track/academic culture: No middle ground?

Perceptions and realities of the distinctions between tenured librarians and their professional colleagues. Part 9 Mentoring/coaching: Mentoring in academic libraries; How transformational leadership translates into recognized excellence in academic libraries. Part 10 Generational differences: Generations at work: What we can learn from each other. Part 11 Motivation/incentives: Staff motivation at a university library: Use of intrinsic motivation at Western Carolina University. Part 12 Conflict management: Managing conflict and incivility in academic libraries. Part 13 Transparent organization: The transparent organization: Keeping staff in the loop.

388 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 702 6 E-ISBN: 978 1 78063 368 8 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843347026

198 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 665 4 E-ISBN: 978 1 78063 326 8 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346654

12

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Library leadership and general management NEW How Libraries Make Tough Choices in Difficult Times

NEW Building Communities

Purposeful abandonment

Social networking for academic libraries

David Stern, Illinois State University, USA

Denise Garofalo, Mount Saint Mary College, USA

Chandos Information Professional Series

Chandos Publishing Social Media Series No. 13

Contemporary library managers face the need to make difficult choices regarding resource allocation in the modern business environment.

How Libraries Make Tough Choices in Difficult Times is a practical guide for library managers, offering techniques to analyze existing and potential services, implement best practices for maximizing existing resources, and utilize pressing financial scenarios in order to justify making difficult reallocation decisions.

Social media is here to stay. A robust social media campaign can provide academic libraries with a means to showcase library resources, highlight content and events, and attract students to sample what the library has to offer. Building Communities is a handbook to implement social media technologies for academic libraries. It is a guide to planning and implementing a successful social media campaign and evaluating its impact.

CONTENTS

The whats and whys of social networking for academic libraries; How to approach the implementation of social media technologies; Case studies of academic libraries and social media networking; First steps; Make the connection: Posting on social media; Evaluating the impact of social media in academic libraries; Closing thoughts.

Considered and effective leadership; Preparing for analysis; A few important analysis techniques; Understanding and utilizing data and statistical reports; Environmental scans and the power of best practices; Key management skills that contribute to organizational leadership and direction.

226 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 701 9 E-ISBN: 978 1 78063 367 1 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347019

CONTENTS

242 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 735 4 E-ISBN: 978 1 78063 401 2 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347354

Management of Information Organizations

NEW Achieving Transformational Change in Academic Libraries

Waseem Afzal, Charles Sturt University, Australia Chandos Information Professional Series

Stephen Mossop, University of Exeter, UK Chandos Information Professional Series Academic libraries undergo episodes of strategic change. Transformational change may be seen as fundamentally different from other kinds of change. A part of this process is often deep level cultural change. At the individual level this may be traumatic, but at the strategic level, such change can prove essential.

Achieving Transformational Change in Academic Libraries explores the purpose and nature of ‘Transformational Change’ and its exponents, and discusses the benefits and limitations of its place in an academic library setting.

CONTENTS

Part 1 Transformational change: Planning, processes and people: So what is ‘Transformational Change’? Organisational resistance to change: ‘I wouldn’t start from here!’; Staff resistance to change: ‘That’s not how we do things here…’; It’s all about the people; When does it all end? Part 2 Transformational change: Case studies: Transforming library services: The University of Exeter experience; Leadership to transform our library: A case study from the University Library, University of Saskatchewan, Canada; Transforming library services: the University of Central Lancashire experience.

220 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 724 8 E-ISBN: 978 1 78063 390 9 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347248

This book is a significant step towards developing a body of management knowledge pertinent to the context of Library Information Science (LIS) and provides a succinct but deep account of management and information organizations.

Management of Information Organizations presents a broad view of the information organizations and the nature of management in these organizations, and how information professionals are affected by such management systems. The book equips the reader with the knowledge that will enable them to develop a strong intellectual foundation relating to management and its manifestation in an information organization and provides a significant step towards developing a body of management knowledge pertinent to the context of LIS. CONTENTS

Information; Organizations; Management; Information organizations; Role of information managers and information professionals in organizations.

180 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 624 1 E-ISBN: 978 1 78063 303 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346241

Leadership in Libraries A focus on ethnic-minority librarians Maha Kumaran, University of Saskatchewan, Canada Chandos Information Professional Series ‘Highly recommended for its contribution to our understanding of an important aspect of the information profession.’

The Australian Library Journal Aimed at librarians interested in leadership, this book focuses on ethnic minority librarians living in predominantly Caucasian cultures and their efforts to become a leader. It also provides non-minority librarians with an understanding of cross-cultural leadership. This books discusses leadership in various fields, provides examples of successful minority leaders in different fields and statistical data on minorities and librarians in various countries, and probes a variety of library school programs and their efforts to develop leadership skills in librarians in general and in minority librarians.

CONTENTS

Leadership as defined by culture, profession and gender; Managers and leaders; Leadership styles; Leadership skills; Leadership in school, public and academic libraries in the US, the UK, Canada and Australia; Conclusion.

212 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 658 6 E-ISBN: 978 1 78063 308 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346586

Universal Design A practical guide to creating and re-creating interiors of academic libraries for teaching, learning, and research Gail Staines, Saint Louis University, USA Chandos Information Professional Series Universal Design provides practitioners, graduate students and other professionals interested in obtaining practical advice on how to effectively create and re-create interiors of academic libraries for teaching, learning and research. The book fills the need for current information about how to effectively design and re-design academic library spaces to meet the ever-changing needs for today’s and tomorrow’s students, faculties and researchers.

CONTENTS

Why interior design matters; Creating user-centered spaces in academic libraries; Universally-friendly spaces; Universal design of learning spaces; Potential collaborations; Transforming spaces through the use of vignettes; Conclusion.

176 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 633 3 E-ISBN: 978 1 78063 307 7 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346333

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13

Library leadership and general management Law Firm Librarianship

Information Consulting

Issues, practice and directions

Guide to good practice

John Azzolini, Reference librarian at a leading global law firm, USA Chandos Information Professional Series The legal information environment is deep, wide, and dynamic with many participants, including courts, parliaments, legislatures, and administrative bodies. None exemplifies the agile, knowledge-engaging legal player better than the law firm. Current, authoritative information is essential for the successful representation of clients. The firm’s most dependable resource for retrieving information is its library staff. Law Firm Librarianship introduces the reader to the challenges, qualifications, and work conditions of this distinct type of research librarian.

CONTENTS

Tasks, skills, and attributes; The law firm; The law firm library; The legal publishing world; Research sources and systems; Conclusion: Law firm librarianship: A dynamic profession.

260 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 708 8 E-ISBN: 978 1 78063 374 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347088

Google This!

Putting Google and other social media sites to work for your library Terry Ballard, New York Law School, USA Chandos Information Professional Series ‘At last, a book that helps to understand and apply the tools that the techno-savvy are using.’

Loriene Roy, ALA President, 2007-2008 Many libraries and museums nowadays have adapted to the current information climate and work with Google, Facebook, Twitter and iTunes to deliver information to their users, however most have not. Google This! describes the variety of free (or nearly free) options for social media and shows how libraries from the Library of Congress down to small public libraries are adapting them. The author has conducted more than two dozen interviews with professionals who have created exemplary work using social media, and shows how their experiences can create success for your institution’s library.

CONTENTS

What does the Internet have to do with my library? Google Custom Search; Facebook and Twitter; Flickr: If it’s good enough for the Library of Congress it’s good enough for your library; iGoogle and other useful products; YouTube: Much more than videos of cats playing piano; Google Scholar: Just walked down the aisle with Worldcat; Blogger: Get your message out where patrons are; Google Maps and Google Earth; Electronic books; Discovery platforms; Mobile applications for libraries; Where is this all going?

218 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 677 7 E-ISBN: 978 1 78063 317 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346777

14

Academic Branch Libraries in Changing Times

Irene Wormell, Independent Consultant, Sweden, Annie Olesen, Ability Europe Ltd and A9 Consulting ApS, Denmark and Gábor Mikulás, GM Consulting, Hungary

Nevenka Zdravkovska, University of Maryland, USA Chandos Information Professional Series

Chandos Information Professional Series ‘The authors have extensive backgrounds in information consulting and draw upon both their knowledge and experience in this work.’

‘I found the handbook to be a useful guide for and would recommend it to all potential information consultants.’

The Australian Library Journal CONTENTS

What is information consulting? Advantages: Why information consulting might appeal to you; Challenges: Realities to consider; The starting point: Make a business plan; The legal environment; Building trust and marketing your services; Client relations: The key to success; Advice from other information consultants; Take a leap from being a librarian to becoming an information consultant; The clients speak: From a client’s perspective; Ahead.

216 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 662 3 E-ISBN: 978 1 78063 285 8 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346623

The Australian Library Journal Are academic branch libraries going to be extinct in the near future? In these difficult economic times, when collections are digitized rapidly, is there still a need for a separate unit within proximity to the department, school, or college with a subject-based or subjectspecific collection? Academic Branch Libraries in Changing Times gives a brief historical overview of the role of a branch academic library. It reviews the current situation from a practitioner’s point of view and suggests solutions for the future.

CONTENTS

Historical overview of academic branch libraries; Types of branch libraries; Most common subject branch libraries; Assessment/review of viability of branch libraries; Future of academic branch libraries.

230 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 630 2 E-ISBN: 978 1 78063 270 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346302

Organisational Culture for Information Managers

Managing Your Library and its Quality

Gillian Oliver, Victoria University of Wellington, New Zealand

The ISO 9001 way

Chandos Information Professional Series ‘…informative and well-reasoned and is highly recommended.’

‘This book will appeal to those who enjoy a fresh perspective and wish to deepen their understanding of the diverse organisational cultures in our globalised world.’

The Australian Library Journal In today’s digital environment the workplace is characterised by individuals creating information perhaps independently of formal systems, or establishing new systems without knowledge of information management requirements.

This book explains and explores the concept of organisational culture, specifically within the domain of information management. It draws on the author’s wide-ranging practical experience in different workplaces and uses research findings from cross-cultural studies of information management.

CONTENTS

The significance of organisational culture; National culture; The structural environment; Occupational culture; Corporate culture; Assessing information culture; Scenarios.

192 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 650 0 E-ISBN: 978 1 78063 275 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346500

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‘The thorough efforts of the author’s quality research, combined with her experience and knowledge of the topic, make this a very comprehensive, well-researched text.’

Núria Balagué, Universitat Autònoma de Barcelona, Spain and Jarmo Saarti, University of Eastern Finland, Finland Chandos Information Professional Series This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit.

CONTENTS

Part 1 Quality management issues and the use of ISO 9001 in the library environment: Quality approaches; The ISO standards; Origin and evolution of the ISO 9000 standard; Which libraries use the ISO 9001 and why. Part 2 Building your library’s quality management system according to the ISO 9001 standard: Introduction; Quality management systems – requirements; Normative reference; Terms and definitions; Quality management system; Management responsibility; Resource management; Product realisation; Measurement, analysis and improvement; The certification process; Further ideas for improving the quality management system.

230 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 654 8 E-ISBN: 978 1 78063 279 7 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346548

Available / will be available on Chandos Publishing Online

Library leadership and general management Understanding Librarians

The ART of People Management in Libraries

New Approaches to E-Reserve

Communication is the issue

Tips for managing your most vital resource

Linking, sharing and streaming

James McKinlay, Haines Centre for Strategic Management and Vicki Williamson, University of Saskatchewan Library, Canada

Barbara Hull, Teesside University, UK

Chandos Information Professional Series

Chandos Information Professional Series ‘Provides a comprehensive overview of the various barriers a library professional needs to keep in mind when dealing with customers.’

The Australian Library Journal Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on ‘non-standard’ users, such as nonnative speakers or those with some disability.

The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.

‘The authors have produced a practical book that is current and aspiring library leaders from a variety of sectors will find useful.’

Chandos Information Professional Series

‘A readable and useful book.’

Introduction: How e-reserve responds to a changing user culture and copes with issues and challenges; Overview of e-reserve: History and scope; Access and delivery of e-reserve (1): Blackboard – how resources are integrated within a course management system; Access and delivery of e-reserve (2): Creative approaches – how software designed for other purposes can be adapted or utilized; New digital media formats: Streamed video; Challenges and issues; Possible strategies: Collaboration, integration and interaction are the keystones for survival or expansion of e-reserve service.

The Australian Library Journal CONTENTS

The library business is changing – please excuse our dust during renovations! Human resources: Your most vital resource – don’t leave it to chance! The rules of the game have changed; The systems thinking approach: The framework for developing a human resource management system; Systems thinking simplified – four primary concepts; Developing your people plan – a Systems Thinking approach; Leadership in HR management practices – the people edge competencies; Ten critical HR issues within libraries; Epilogue: ‘Just when we thought things were running smoothly …’.

312 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 423 0 E-ISBN: 978 1 78063 024 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344230

CONTENTS

Defining the problem; What are libraries for? Images of librarians; Psychological barriers; Social class and lack of education as barriers; Language as a barrier; Lack of literacy and numeracy skills as a barrier; Information and communication technology as a barrier; Disability as a barrier; Clarity of purpose; Evaluation and the value of systematic research; Librarians as reflective practitioners; Staff development; Self publicise; Breaking down the library walls: Responding to the needs of the Google generation; Communication within partnerships at Deakin University Library: The liaison link; Where are we now?

200 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 615 9 E-ISBN: 978 1 78063 269 8 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346159

Project Management in Libraries, Archives and Museums Working with government and other external partners

Practical and Effective Management of Libraries Integrating case studies, general management theory and selfunderstanding Richard Moniz, Jr., Johnson & Wales University, USA Chandos Information Professional Series CONTENTS

History of managerial thought: A brief overview; Psychology and knowing oneself: How do these affect management and decision-making? Motivating employees and fostering diversity; Organizational culture and socialization processes; Communication; Decision-making and leadership.

158 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 578 7 E-ISBN: 978 1 78063 023 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345787

Julie Carpenter, Education for Change Ltd, UK Chandos Information Professional Series ‘This book is concise, to the point, and focused directly on understandable terminology and appropriate charts and figures.’

‘Provides a detailed roadmap for novices of project management in information organizations, especially managers and administrators, with step-by-step instructions and numerous illustrations and figures.’

Collection Building CONTENTS

What does project management mean? Project planning and review; Working in project partnerships; Risk management; Managing human resources within a project; Managing other project resources; Evaluation and review; Quality management in projects; Sustainability of projects; Using information and communication technology in project management.

226 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 566 4 E-ISBN: 978 1 78063 052 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345664

Ophelia Cheung, Dana Thomas and Susan Patrick, Ryerson University, Canada

Customer Care A training manual for library staff Pat Gannon-Leary and Michael McCarthy, Bede Research & Consultancy, UK Chandos Information Professional Series ‘This title is recommended for library administrators and courses in library and information science programs on public services management and improvement.’

Reference and User Services Quarterly CONTENTS

Preparation; The introduction; What is customer service?

Who are our customers? The customer service chain; Communication; Questioning and active listening; Handling complaints; Dealing with challenging situations; Life positions and the OK Corral: Being more confident and assertive; Suggestions for improvement; Teambuilding; What are we good at, and what is our future? Action planning; Wrapping it up; Conclusion.

262 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 570 1 E-ISBN: 978 1 78063 031 1 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345701

CONTENTS

224 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 509 1 E-ISBN: 978 1 78063 044 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345091

Productivity for Librarians How to get more done in less time Samantha Hines, University of Montana-Missoula, USA Chandos Information Professional Series ‘The real value of the book is its practicality; useful tips and strategies are provided that can be used immediately as well as integrated more thoughtfully in the longer term.’

Journal of the Canadian Health Libraries Association CONTENTS

What is productivity? Motivation; Procrastination; Time Management; Systems of productivity; Managing for productivity; Sticking with productivity; Resource guide; Wrapping up.

176 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 567 1 E-ISBN: 978 1 78063 030 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345671

Managing Change and People in Libraries Tinker Massey, Embry-Riddle Aeronautical University, USA Chandos Information Professional Series ‘The strength of the work is in the practical examples and hands-on application of theory… recommend as a practical guide for managing change in libraries’

The Australian Library Journal CONTENTS

Basic theories; Management gone wrong; Reconstruction; Pushing the positive; Changing negatives to positives; Ebbing stress; Changing change to make a change; Revving up enthusiasm; Design for longevity; Production – not luck; Conclusion.

108 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 427 8 E-ISBN: 978 1 78063 016 8 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843344278

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15

Library leadership and general management Don’t Just Do Something, Sit There

Strategic Information Management

An introduction to nondirective coaching

A practitioner’s guide

The Politics of Libraries and Librarianship

Jela Webb, Consultant, UK

Challenges and realities

Bob Thomson, University of Warwick, UK

Chandos Information Professional Series

Edited by Kerry Smith, Curtin University of Technology, Australia

CONTENTS

What is non-directive coaching? Listening; Questioning; Playing back; Becoming a capable coach; Directive and non-directive coaching; Ethical and other issues in coaching; Tools you might use in coaching; Coaching as a line manager; Metaphor and clean language; Psychological bases of coaching; The foundations of a non-directive approach; The inner game of coaching; Becoming an even more capable coach.

212 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 429 2 E-ISBN: 978 1 78063 206 3 £29.95/US$50.00/€35.00 hardback ISBN: 978 1 84334 430 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344292

Librarians of Babel A toolkit for effective communication Paola de Castro, Istituto Superiore di Sanità, Italy Chandos Information Professional Series CONTENTS

The communication process; What you should know before writing a paper; The writing process: Technical considerations; Writing a journal article; Writing a book, a report or a chapter therein; Writing conference papers and issuing proceedings; Using illustrations; Citing the work of others: How and why; Editorial revision; Producing leaflets; How to organize a conference; How to produce effective presentations; How to produce effective posters; Addressing the media.

156 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 378 3 E-ISBN: 978 1 78063 001 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843343783

A Leadership Primer for New Librarians Tools for helping today’s early-career librarians become tomorrow’s library leaders Suzanne Byke, Florida State University and Dawn Lowe-Wincentsen, Oregon Institute of Technology, USA Chandos Information Professional Series ‘I recommend it as an encouraging read for new librarians, and as an interesting read for their more established colleagues.’

The Australian Library Journal CONTENTS

About this book; What you didn’t learn in your LIS program; Becoming a leader even if you aren’t in a leadership position; Why follower isn’t a dirty word; Setting yourself apart; Self-promotion; The next steps; The toolkit.

182 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 419 3 E-ISBN: 978 1 78063 143 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 420 9 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344193

16

‘…after finishing the book and absorbing its contents, my ever expanding knowledge information history was much richer.’

Legal Information Management CONTENTS

Strategic awareness; Defining information management; Information as an asset; Information auditing; Information management in the organisation; Formulating information management policy and strategy; Information literacy; Information management compliance; The role of the chief information officer; Concluding remarks.

244 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 376 9 E-ISBN: 978 1 78063 135 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 377 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343769

Joint-Use Libraries Libraries for the future Sarah McNicol, University of Central England, UK Chandos Information Professional Series ‘It has a good practical feel for professional issues and practice and is readable and succinct. …well produced, clearly laid out book.’

New Library World

Chandos Information Professional Series ‘…very good examples of demonstrating how copyright can hinder a productive use of information assets in developing countries.’

Journal of Librarianship and Information Science CONTENTS

Part 1 An international political framework for libraries: An international political framework for libraries; Intellectual property – benefit or burden for Africa? The CI study on copyright and access to knowledge. Part 2 Politics and funding for libraries: Some international examples: Political realities and the English public library service; Public library development in New South Wales; Libraries in the South Pacific; Staying alive in a political world: The case of libraries and information centres in Nigeria; Libraries and politics – Danish reflections and examples; The political framework for public libraries in the Netherlands. Part 3 Library education: A unified approach to the teaching of library studies; Is library course accreditation a political necessity?

220 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 343 1 E-ISBN: 978 1 78063 139 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 344 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343431

CONTENTS

What are joint-use libraries? Why a joint-use library? Jointuse library design; How does a joint-use library operate?

Joint-use libraries and partnerships; Joint-use libraries and communities; Expanding horizons; How good are joint-use libraries? (And how do we know?); The future.

254 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 384 4 E-ISBN: 978 1 78063 130 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 385 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343844

Reg Carr, former head of Bodleian Library, University of Oxford, UK Chandos Information Professional Series ‘…a timely and incisive book that should inform practitioners, students and policy-makers.’

Australian Academic & Research Libraries ‘…I found the book enlightening. …it touches on so many issues that are of vital interest to librarians in UK academic research.’

Lesley Dingle, Squire Law Library, UK

Library Management

CONTENTS

A case study approach Ravonne Green, Valdosta State University, USA Chandos Information Professional Series CONTENTS

Part 1 The case study as a research tool: Why use the case study method? Case study basics; Utilizing the case study approach for program evaluation. Part 2 Valdosta State University student case studies: Special funding: Use it or lose it; Employee training; Censorship issues; Hiring decisions; To terminate or not to terminate, that is the question; Privacy issues; A question of service: A case study of a bookmobile incident; Here’s the new library, where are the staff? Can you teach an old dog new tricks? Conclusion.

176 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 349 3 E-ISBN: 978 1 78063 115 8 £27.50/US$45.00/€35.00 hardback ISBN: 978 1 84334 350 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843343493

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The Academic Research Library in a Decade of Change

The strategic issues: An overview; Towards the academic digital library: The role of the Joint Information Systems Committee; What users want; Case study: Modernising Oxford’s libraries for the new millennium; Innovation, cooperation, integration: The defining influence of the eLib programme; Working together for strategic advantage: Research library consortia in the digital age; The past, present and future of the book; Case study: Library fundraising in Oxford; Scholarly communications and the research library in the digital world; The digital data deluge: The challenge of e-Science; Overcoming transience: Digital preservation for the long-term future; Case study: The Bodleian Library from Gutenberg to Google.

256 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 245 8 E-ISBN: 978 1 78063 099 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 246 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342458

Available / will be available on Chandos Publishing Online

Library leadership and general management Acquisitions Go Global

Interlending and Document Supply in Britain Today

An introduction to library collection management in the 21st century

Edited by Jean Bradford and Jenny Brine, University of Bristol, UK Chandos Information Professional Series CONTENTS

Jim Agee, University of Northern Colorado, USA Chandos Information Professional Series ‘…a text that is highly readable and useful at the same time. The book is exactly what it claims.’

Information Research CONTENTS

Campus and community; Collection evaluation; Selection of materials; Collection management; Financial considerations; Book chain development; Vendor assessment; Speculations about the future.

152 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 326 4 E-ISBN: 978 1 78063 104 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 327 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343264

The history of interlending and document supply in the UK; The British Library and document supply services; Cooperation in interlending and document supply; Professional networking; Interlending and document supply in different settings; Interlending and document supply: Different sorts of materials; Management systems for interlending and document supply; Delivery in interlending and document supply; The interlending and document supply department; Copyright; International borrowing and lending; A look at the future.

192 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 140 6 E-ISBN: 978 1 78063 086 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 188 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341406

Solving Management Problems in Information Services

A Comprehensive Library Staff Training Programme in the Information Age

Christine Urquhart, University of Wales Aberystwyth, UK

Aileen Wood, Consultant, UK

Performance measurement; Cooperation and collaboration; The Pareto rule and the problems of user satisfaction; Impact and cost evaluation; Information and uncertainty; Forecasting and simulation; Conclusion.

Chandos Information Professional Series ‘The book is well researched and draws on the author’s wide experience.’

Karen Gray, Lawrence Graham LLP CONTENTS

LIS competencies and skills; Training needs analysis; Performance appraisal; Curriculum vitae and interviewing tips; Learning styles; Developing courses; Selected course examples; Informal non-conventional training techniques; Facilitation; Academic, professional and vocational learning; Conclusion.

376 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 118 5 E-ISBN: 978 1 78063 106 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 119 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341185

Chandos Information Professional Series CONTENTS

A concise Introduction Topics in Australasian Library and Information Studies No. 26 CONTENTS The changing collection management environment; Formulating policy - the written collection development policy and alternative approaches; Selection of hardcopy and digital materials; Acquisitions and licensing; Evaluating the hardcopy and digital collection; Preservation and deselection; Cooperation in collection management; The future of collection management.

192 pages 250 x 174mm (7 x 10) paperback 2006 ISBN: 978 1 876938 13 0 E-ISBN: 978 1 78063 414 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781876938130

Chandos Information Professional Series 180 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 145 1 E-ISBN: 978 1 78063 087 8 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 197 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341451

The Strategic Management of Technology A guide for library and information services David Baker, University of St Mark & St John, UK Chandos Information Professional Series ‘…provides a useful overview of the topic for library and information managers.’

Australian Library and Information Association 330 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 041 6 E-ISBN: 978 1 78063 065 6 £42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 184 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341369

hardback ISBN: 978 1 84334 042 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340416

The Culture of Evaluation in Library and Information Services

Australian Library Supervision and Management

John Crawford, Glasgow Caledonian University, UK

2nd edition

Chandos Information Professional Series

Topics in Australasian Library and Information Studies No. 21

‘I recommend it to libraries with any interest in evaluation.’

Electronic Journal

John Kennedy

Dennie Heye, Shell Exploration and Production, The Netherlands

144 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 136 9 E-ISBN: 978 1 78063 085 4 £29.95/US$50.00/€35.00

‘…a useful resource in all library and information management programes.’

Collection Management

Characteristics of the Successful 21st Century Information Professional

Roy Sanders

266 pages 250 x 174mm (7 x 10) paperback 2004 ISBN: 978 1 876938 30 7 E-ISBN: 978 1 78063 418 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781876938307

CONTENTS

Overviewing the history of evaluation in library and information services; Reasons for and factors in evaluation; How survey and evaluation work is done; General satisfaction survey instruments; Parallel cultures of evaluation in higher education; Current and recent research in evaluation of library and information services; The evaluation of electronic information services; The challenge of information literacy and an afterword.

204 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 101 7 E-ISBN: 978 1 78063 084 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 102 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341017

The Role of the Legal Information Officer Trevor Harvey, Clifford Chance, UK Chandos Information Professional Series 204 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 047 8 E-ISBN: 978 1 78063 057 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 048 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340478

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17

Quality management, marketing and design QUALITY MANAGEMENT, MARKETING AND DESIGN NEW Library Instruction Design Learning from Google and Apple Di Su, City University of New York, USA Chandos Information Professional Series Inspired by Google’s and Apple’s success, Library Instruction Design details how library instruction program design may learn from the philosophy of product design in the business world. In designing library instruction, a Google-philosophy approach teaches what the user wants to know while an Apple-philosophy approach teaches what the librarian thinks the user needs to learn. These two design philosophies aim at different teaching objectives reflecting library and information science education in modern society.

CONTENTS

Part 1 Library instruction. Part 2 Philosophy of library instruction design. Part 3 Design philosophy from different angles. Part 4 Applying Google’s model. Part 5 Applying Apple’s model.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 741 5 E-ISBN: 978 1 78063 407 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347415

NEW A New Paradigm of Library and Information Services Marketing Dinesh Gupta, Vardhaman Mahaveer Open University, India Chandos Information Professional Series This book reviews marketing library and information services with a new perspective, and is written against the backdrop of the changing approaches to the marketing of library and information services over the last four decades.

It provides LIS managers, teachers and students at all levels with the necessary principles, approaches for understanding customers and their needs, information about the available resources and services and motivational techniques to use these resources and services to satisfy their customers’ needs. The book looks at marketing not from the traditional hard sell approach, but with a soft approach, signifying the potentials of marketing in library and information services.

CONTENTS

Marketing concepts in library and information centres; Marketing strategies in library and information services; Customer centred marketing; Developing library professionals; Future of LIS marketing.

NEW The Preservation and Protection of Library Collections

Yvonne de Grandbois, Geneva School of Management, Switzerland

A practical guide to microbiological controls

Chandos Information Professional Series

Bogdan Zerek, National Library of Poland, Poland Chandos Information Professional Series Preservation involves a complex of activities including climate, air-quality, and surface control, as well as microbiological control, which is a key part of preserving and protecting library collections. The Preservation and Protection of Library Collections examines microbiological control for preservation of library and archival collections. A supporting tool for conservators, this title should be integrated into conservation and preservation policy. The book comprises nine sections that cover three aspects: microbiology, surveying, and the response required.

CONTENTS

The nature of the library collections; Physical and chemicals factors - impact on microbiological issues; Biological factors; Methods of the microbiological control of the air; Methods of the microbiological control of the objects; Methods of disinfection of the objects; Methods of microbiological control and evaluation of the collections; Disaster response; Vocabulary; Appendices; Literature and references.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 759 0 E-ISBN: 978 1 78063 440 1 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347590

NEW Customer Service in Academic Libraries

Service science is a new trans-disciplinary field that touches on subjects such as computer science, engineering, management, business, and the social and cognitive sciences. This book demonstrates to information professionals in all sectors that this new discipline exists and why it is relevant to them. It has emerged as we transition to a service and information-based economy, and libraries will deal with both information and services.

CONTENTS

Service, systems and science; The shift to a knowledge economy; Synergies between service science and the information sector; Service science for a smarter planet; Interview with Jim Spohrer.

200 pages 234 x 156mm (6 x 9) paperback Q1 2014 ISBN: 978 1 84334 649 4 E-ISBN: 978 1 78063 313 8 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346494

Meeting the Needs of Student Users in Academic Libraries Reaching across the great divide Michele Crump and LeiLani Freund, University of Florida, USA Chandos Information Professional Series

The term ‘customer service’ is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an allencompassing ethic focussing organizational and individual attention on understanding and meeting the needs of the customer. Customer Service in Academic Libraries draws on practical experience to explore the concept, nature, and benefits of an organizational culture based upon the principles and practices of customer service, in its fullest sense.

Meeting the Needs of Student Users in Academic Libraries surveys and evaluates the current practice of learning commons and research services within the academic library community in order to determine if these learning spaces are functioning as intended. To evaluate their findings, the authors examine the measurement tools that libraries have used to evaluate usage and satisfaction, including contemporary anthropological studies that provide a more detailed view of the student’s approach to research. The book takes a candid look at these redesigns and asks if improvements have lived up to expectations of increased service and user satisfaction. Are librarians using these findings to inform the evolution and implementation of new service models, or have they simply put a new shade of lipstick on the pig?

CONTENTS

CONTENTS

Stephen Mossop, University of Exeter, UK Chandos Information Professional Series

More than words; Promises, promises; Developing your people; Measuring impact; Keeping it sharp; Case studies: Practical examples from practicing professionals.

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 758 3 E-ISBN: 978 1 78063 439 5 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347583

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 663 0 E-ISBN: 978 1 78063 314 5 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346630

18

NEW Service Science and the Information Professional

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Introduction: The divide as we see it; Services in the information commons; A post-occupancy look at library building renovations: Meeting the needs of the 21st century users; Assess to cultivate your own library; Millennials and technology: Putting suppositions to the test in an academic library; We asked and they told us: Survey x 2; Conclusion: Reaching across the divide.

222 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 684 5 E-ISBN: 978 1 78063 323 7 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346845

Available / will be available on Chandos Publishing Online

Quality management, marketing and design Universal Design

Managing Your Library and its Quality

A practical guide to creating and re-creating interiors of academic libraries for teaching, learning, and research

The ISO 9001 way Núria Balagué, Universitat Autònoma de Barcelona, Spain and Jarmo Saarti, University of Eastern Finland, Finland

Gail Staines, Saint Louis University, USA

Chandos Information Professional Series

Chandos Information Professional Series Universal Design provides practitioners, graduate students and other professionals interested in obtaining practical advice on how to effectively create and re-create interiors of academic libraries for teaching, learning and research. The book fills the need for current information about how to effectively design and re-design academic library spaces to meet the ever-changing needs for today’s and tomorrow’s students, faculties and researchers.

CONTENTS

Why interior design matters; Creating user-centered spaces in academic libraries; Universally-friendly spaces; Universal design of learning spaces; Potential collaborations; Transforming spaces through the use of vignettes; Conclusion.

176 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 633 3 E-ISBN: 978 1 78063 307 7 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346333

An Evaluation of the Benefits and Value of Libraries Viveca Nyström, Consultant and Linnéa Sjögren, Chalmers University of Technology, Sweden Chandos Information Professional Series An Evaluation of the Benefits and Value of Libraries provides guidance on how to evaluate libraries and contains many useful examples of methods that can be used throughout this process. There is substantial focus on the importance of goals and objectives, along with advice on strategies that can be used in the case of libraries that may not be well resourced for conducting surveys. The text will be useful as a handbook, and does not assume prior knowledge of finance or economics. A guide on how to conduct a cost-benefit analysis on library services and a discussion on how to use scenario analysis and the persona method is provided, as are examples of customer surveys, for users and nonusers alike.

CONTENTS

What is benefit assessment? Libraries and the surrounding world; Goals, mission statements and methods; Financial benefit assessment; Cost-benefit analysis of one-time investments; Customer surveys; Persona method; The balanced scorecard.

200 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 686 9 E-ISBN: 978 1 78063 293 3 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346869

This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services.

Thus the adoption of a quality management system helps each library in meeting the needs of the customers.

CONTENTS

Part 1 Quality management issues and the use of ISO 9001 in the library environment: Quality approaches; The ISO standards; Origin and evolution of the ISO 9000 standard; Which libraries use the ISO 9001 and why. Part 2 Building your library’s quality management system according to the ISO 9001 standard: Introduction; Quality management systems – requirements; Normative reference; Terms and definitions; Quality management system; Management responsibility; Resource management; Product realisation; Measurement, analysis and improvement; The certification process; Further ideas for improving the quality management system.

Knowledge Management for Sales and Marketing A practitioner’s guide Tom Young and Nick Milton, Knoco Ltd, UK

‘Offers a straightforward and easy-to-grasp overview of a complex subject.’

Managing Information While this book is primarily aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in sales and marketing environments, it is also highly relevant to those engaged in the management or delivery of sales and marketing activities. The book presents models to assist the reader to understand how knowledge can be applied and reused within sales and marketing processes, leading to an enhanced win rate.

CONTENTS

Principles of knowledge management; The sales and marketing context; Knowledge management processes in sales, bidding and marketing; Communities in sales and marketing; Technology; Knowledge management roles; Culture and governance; Case study from British Telecom: Supporting a distributed sales force; Case study from Mars, Inc.: Knowledge management in sales and marketing; Case study from Ordnance Survey: Social networking and the transfer of knowledge within supply chain management; Setting up a knowledge management framework for sales, marketing and bidding.

230 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 654 8 E-ISBN: 978 1 78063 279 7 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346548

196 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 604 3 E-ISBN: 978 1 78063 264 3 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346043

Qualitative Research and the Modern Library

Facelifts for Special Libraries

Valeda Dent Goodman, Long Island University, USA Chandos Information Professional Series Qualitative Research and the Modern Library examines the present-day role and provides suggestions for areas that might be suited to this type of research for the purposes of evaluation. The author discusses how the results from such research might be applied, and the overall impact of using this type of research to inform development of a more user-centred organisation.

CONTENTS

A brief overview of qualitative research; Examples of qualitative research in non-library settings; Ethnographic research practices in library settings; Eyes wide open: Using trends, professional literature, and users to create a research canvas in libraries; Inside the mind of the user: Qualitative approaches to understanding user experience in library settings; Narrowing the field: Using qualitative approaches to explore specific areas of interest; What about us? Using qualitative methods to explore the library as workplace; A place in the world: Qualitative research as a way to study global libraries; Learning more about qualitative research; Qualitative research as a way to explore change in the modern world.

208 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 644 9 E-ISBN: 978 1 78063 268 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346449

A practical guide to revitalizing diverse physical and digital spaces Dawn Bassett, Canadian Grain Commission, Jenny Fry, Surrey Public Library and Brooke Ballantyne-Scott, British Columbia Mental Health and Addiction Services, Canada Chandos Information Professional Series ‘With this book to hand, a novice in space renovation can tackle any library renovation project with confidence’

Australian Library Journal This book provides solo-librarians or special library managers with practical advice as to revitalize their libraries both in the physical space and the digital space. The book uses case studies, surveys and literature review to provide practical, innovative and evidence-based information to help special librarians develop information centres that will remain relevant to their organizations.

CONTENTS

Prepare; Build a great project team; Plan your project; Develop a layout; Interior design basics; Revitalising your digital environment; Project completion and final thoughts.

180 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 591 6 E-ISBN: 978 1 78063 042 7 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345916

Find us on Twitter: @ChandosTweets, Facebook at: /ChandosPublishing and Linkedin: /company/chandos-publishing

19

Quality management, marketing and design Leadership and Management of Quality in Higher Education Edited by Chenicheri Sid Nair, University of Western Australia, Len Webster, Monash University, Australia and Patricie Mertova, University of Oxford, UK Chandos Learning and Teaching Series No. 4 CONTENTS

Part 1 Overview: Growth of the quality movement in higher education. Part 2 Leadership of quality in higher education: Initiative-based quality development and the role of distributed leadership; A leadership model for higher education quality; A framework for engaging leadership in higher education quality systems. Part 3 Approaches of managers to quality in higher education: Quality management in higher education: A comparative study of the United Kingdom, The Netherlands and Finland; Towards a culture of quality in South African higher education. Part 4 Auditing quality in higher education: Auditors’ perspectives on quality in higher education. Part 5 Academic development and quality in higher education: Academic development as change leadership in higher education; Quality in the transitional process of establishing political science as a new discipline in Czech higher education (post 1989); Academic development and quality in Oman: Mapping the terrain. Part 6 Resources and trends in higher education quality: New directions in quality management; Dubai’s Free Zone model for leadership in the external quality assurance of higher education; Trends in quality development.

246 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 576 3 E-ISBN: 978 1 78063 037 3 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345763

Library Performance and Service Competition

Evidence-Based Librarianship Case studies and active learning exercises

Developing strategic responses Larry Nash White, East Carolina University Department of Library Science and Instructional Technology, USA Chandos Information Professional Series CONTENTS

How long have we been counting things? An overview of library service performance assessment; Aligning the performance assessment process; A concise overview of current library service competition; Know things first: Identifying strategic information needs; ‘Knowns’ are really verbs: Using innovation to transform the ‘knowns’ into potential strategic responses; Improving potential strategic responses through access, accountability and alignment; Wash. Rinse. Repeat. Strategic responses are an on going process.

152 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 314 1 E-ISBN: 978 1 78063 126 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 315 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343141

Marketing the Best Deal in Town Your library Nancy Rossiter, Jacksonville University, USA Chandos Information Professional Series

Surviving the Future Academic libraries, quality and assessment Gail Munde, East Carolina University and Kenneth Marks, Consultant, Retired Dean of Libraries, University of Nevada, USA Chandos Information Professional Series ‘An invaluable and thought provoking text for managers and librarians seeking solutions for survival’

The Australian Library Journal

‘…a logical structure and additions such as case studies, exercises and suggestions for further reading.’

The Electronic Library CONTENTS

Why market libraries? The language of marketing; Innovation 101; Trends; Purple cows, free prizes, and Moogle, oh my!

Finding the $$$; Market research; Branding; Buzz; Marketing to women; Marketing to millenials; Marketing yourself.

236 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 305 9 E-ISBN: 978 1 78063 127 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 306 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343059

CONTENTS

Quality, assessment and evaluation; Creating a culture of assessment; Frameworks for quality improvement; Strategic planning, the Balanced Scorecard and benchmarking; Performance indicators; The library’s role in successful faculty research and teaching; The library’s role in successful postgraduate and professional education; The library’s role in the success of undergraduate students; User satisfaction as a quality indicator; Using group norms and peer comparisons as contexts for quality; Toward surviving the future.

218 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 477 3 E-ISBN: 978 1 78063 003 8 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344773

A Short-cut to Marketing The Library

Chandos Information Professional Series ‘…for anyone wishing to extend their understanding of EBL.’

Barbara Frame, Dunedin Public Libraries ‘…it will be useful as a complementary source of case studies and learning exercises’

Information Research 208 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 299 1 E-ISBN: 978 1 78063 108 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 300 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342991

The Other 51 Weeks A marketing handbook for librarians Lee Welch Topics in Australasian Library and Information Studies No. 25 120 pages 250 x 174mm (7 x 10) paperback 2006 ISBN: 978 1 876938 90 1 E-ISBN: 978 1 78063 413 5 £27.50/US$45.00/€35.00 www.woodheadpublishing.com/9781876938901

The Culture of Evaluation in Library and Information Services John Crawford, Glasgow Caledonian University, UK Chandos Information Professional Series ‘…a useful resource in all library and information management programes.’

Electronic Journal 204 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 101 7 E-ISBN: 978 1 78063 084 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 102 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341017

Zuzana Helinsky, Consultant Chandos Information Professional Series CONTENTS

Why is marketing so important? Marketing tools; Marketing in practice; Who else can help us? Publishers’ marketing suggestions; Conclusion.

108 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 425 4 E-ISBN: 978 1 78063 132 5 £27.50/US$45.00/€35.00 hardback ISBN: 978 1 84334 426 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344254

20

Edited by Elizabeth Connor, The Citadel, the military college of South Carolina, USA

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Interlending and Document Supply in Britain Today Edited by Jean Bradford and Jenny Brine, University of Bristol, UK Chandos Information Professional Series 192 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 140 6 E-ISBN: 978 1 78063 086 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 188 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341406

Available / will be available on Chandos Publishing Online

Personal and staff development PERSONAL AND STAFF DEVELOPMENT NEW Customer Service in Academic Libraries Stephen Mossop, University of Exeter, UK Chandos Information Professional Series The term ‘customer service’ is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an allencompassing ethic focussing organizational and individual attention on understanding and meeting the needs of the customer. Customer Service in Academic Libraries draws on practical experience to explore the concept, nature, and benefits of an organizational culture based upon the principles and practices of customer service, in its fullest sense.

NEW Managing Burnout in the Workplace A guide for information professionals Nancy McCormack, Queen’s University and Catherine Cotter, University of New Brunswick, Canada Chandos Information Professional Series Managing Burnout in the Workplace concentrates on the problem of burnout, what it is and how it differs from chronic stress, low morale, and depression. The book addresses burnout from psychological, legal, and human resources perspectives. The chapters also cover how burnout is defined, symptom recognition, managing and overcoming burnout and how to avoid career derailment while coping with burnout.

CONTENTS

CONTENTS

More than words; Promises, promises; Developing your people; Measuring impact; Keeping it sharp; Case studies: Practical examples from practicing professionals.

What is burnout? Factors contributing to burnout; Burnout and information professionals: How we got this way; Are information professionals burned out? Research and opinion; How burnout is measured in the workplace; Burnout: The legal perspective; Gender, burnout and work- related stress; Symptom recognition and preventing burnout; Managing and overcoming burnout.

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 758 3 E-ISBN: 978 1 78063 439 5 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347583

224 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 734 7 E-ISBN: 978 1 78063 400 5 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347347

NEW Academic Librarianship, Publishing, and the Tenure Track

NEW Exploring Education For Digital Librarians

Creative strategies for scholarly success

Meaning, modes and models

Karl Madden, City University of New York, USA

Susan Myburgh, Independent researcher, Australia and Italy and Anna Maria Tammaro, University of Parma, Italy

Chandos Information Professional Series The publishing process is critical to the tenure track for academic librarians. Creativity and passion are essential components in the quest for reappointment and promotion. Academic Librarianship, Publishing, and the Tenure Track provides a strategy for academic librarian faculty productivity in conferences, journal articles, and book chapters, in support of reappointment and promotion, including the personal experiences of the author. It presents the author’s systematic approach, built upon the development of passionate creativity and social networking.

The creative process is examined and applied to productivity, following a proven chronology.

CONTENTS

Academic writing as a creative art; The tenure track: Publish or perish; Academic librarians, the MLS and PhD; LIS research: Subject-specific, LIS-related; Quantification/ qualification: Empirical and general-review; The process: Abstract, paper, presentation, journal proposal, submission, peer-review, editing; Application for tenure: The portfolio; International contexts.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 706 4 E-ISBN: 978 1 78063 372 5 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347064

Chandos Information Professional Series Exploring Education For Digital Librarians provides a fresh and new perspective on the discipline and profession of Library and Information Science (LIS), with focus on preparing students for their careers as digital librarians who will deal with the present and future virtual information environments. An exploration of the knowledge base and possible theoretical construction for the academic discipline, as well as a delineation of the competencies for praxis of the profession, suggest a model that could be used internationally to prepare digital librarians for their future professional information careers. This text offers an informative and forward thinking overview of the library and i-School situation.

CONTENTS

Regeneration of the second oldest profession; The influence of the current context; Previous research on education for DLs; First things fourth; Purposeful digital librarians; No theory, no discipline = no profession; Constructing a theoretical framework; Designing curricula; Aims and outcomes; Pedagogies and teaching methods; Content and structure; A bright future.

NEW Workplace Culture in Academic Libraries The early 21st Century Edited by Kelly Blessinger and Paul Hrycaj, Louisiana State University, USA Chandos Information Professional Series Workplace culture refers to conditions that collectively influence the work atmosphere.

These can include policies, norms, and unwritten standards for behavior. This book focuses on various aspects of workplace culture in academic libraries from the practitioners’ viewpoint, as opposed to that of the theoretician. The book asks the following questions: What conditions contribute to an excellent academic library work environment? What helps to make a particular academic library a great place to work? Articles focus on actual programs while placing the discussion in a scholarly context. The book is structured into 14 chapters, covering various aspects of workplace culture in academic libraries, including: overview of workplace culture, assessment, recruitment, acclimation for new librarians, workforce diversity, physical environment, staff morale, interaction between departments, tenure track/academic culture, mentoring/coaching, generational differences, motivation/incentives, complaints/conflict management, and organizational transparency.

CONTENTS

Part 1 Overview of workplace culture: Organizational culture and leadership: Exploring perceptions and relationships; Building on our strengths: Working towards a preferred workplace culture; Organizational culture and administrative change: A case study at a metropolitan academic library.

Part 2 Assessment: Organizational climate assessment and improvement planning. Part 3 Acclimation for new librarians: Helping new librarians find success and satisfaction in the academic library. Part 4 Workforce diversity: Beyond diversity: Moving towards inclusive work environments; Cultural competencies in authentic leadership; Diversity and sensitivity in the workplace: Understanding Asian Pacific American staff. Part 5 Physical environment: Challenges of redesigning staff work space; All integration is local: Merging cultures in an academic library; Promoting and enabling civility in the academic library. Part 6 Staff morale/ Interpersonal: Building staff morale and creating a positive workplace. Part 7 Interaction between departments: Interdepartmental communication in academic libraries; Interaction between departments: Strategies for improving interdepartmental collaboration through communication.

Part 8 Tenure track/academic culture: No middle ground?

Perceptions and realities of the distinctions between tenured librarians and their professional colleagues. Part 9 Mentoring/coaching: Mentoring in academic libraries; How transformational leadership translates into recognized excellence in academic libraries. Part 10 Generational differences: Generations at work: What we can learn from each other. Part 11 Motivation/incentives: Staff motivation at a university library: Use of intrinsic motivation at Western Carolina University. Part 12 Conflict management: Managing conflict and incivility in academic libraries. Part 13 Transparent organization: The transparent organization: Keeping staff in the loop.

388 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 702 6 E-ISBN: 978 1 78063 368 8 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843347026

334 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 659 3 E-ISBN: 978 1 78063 300 8 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346593

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21

Personal and staff development NEW Scholarly Information Search in the Networked Academic Learning Environment LiLi Li, Georgia Southern University, USA Chandos Information Professional Series Scholarly Information Search in the Networked Academic Learning Environment is a practical guide for students determined to improve their academic performance and career development in the digital age. Also written with academic instructors and librarians in mind who need to show their students how to access and search academic and scholarly information resources and services, the book also serves as a reference guide for those determined to promote information literacy programs.

CONTENTS

Part 1 Understanding information and information literacy: Information in the digital age; Information literacy in the networked academic learning environment. Part 2 Academic information delivery in the networked world: Information networks in academic learning environments; Information delivery in academic learning environments.

Part 3 Information search in the academic world: Academic information literature and sources; Academic information search: Strategies, methods and tools; Search information in academic libraries; Using information ethically and legally.

Part 4 Academic information search in the future; Evolving academic libraries in the future; Academic information search in the future. Part 5 Making a success in the future: Making a success in the academic world; Making a success in the real competitive world.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 763 7 E-ISBN: 978 1 78063 444 9 Approx. £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347637

Not Your Ordinary Librarian Debunking the popular perceptions of librarians Ashanti White, University of North Carolina at Greensboro, USA Chandos Information Professional Series

New Directions for Academic Liaison Librarians

Leadership in Libraries A focus on ethnic-minority librarians

Alice Crawford, University of St Andrews Library, UK

Maha Kumaran, University of Saskatchewan, Canada

Chandos Information Professional Series

Chandos Information Professional Series

Aimed at practitioners and students of librarianship, this book is about interesting and unusual practical projects currently being run by academic liaison librarians. It shows how liaison librarians can extend their roles beyond the established one of information literacy teaching and showcases areas in which they can engage in collaborative ventures with academic and administrative staff. Designed to excite and inspire, New Directions for Academic Liaison Librarians demonstrates the potential of the liaison role and emphasises the need for flexibility, imagination and initiative in those who hold these posts.

CONTENTS

Liaison in the wider world: A medical librarian in Malawi; Liaison and bibliometric support: The UK Research Assessment Exercise; Liaison and virtual worlds; Liaison and digital scholarship; Liaison and open access journals; Liaison and community outreach: A Friends of the Library Group; Liaison and library buildings.

176 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 569 5 E-ISBN: 978 1 78063 304 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345695

The Australian Library Journal Aimed at librarians interested in leadership, this book focuses on ethnic minority librarians living in predominantly Caucasian cultures and their efforts to become a leader. It also provides non-minority librarians with an understanding of cross-cultural leadership. This books discusses leadership in various fields, provides examples of successful minority leaders in different fields and statistical data on minorities and librarians in various countries, and probes a variety of library school programs and their efforts to develop leadership skills in librarians in general and in minority librarians.

CONTENTS

Leadership as defined by culture, profession and gender; Managers and leaders; Leadership styles; Leadership skills; Leadership in school, public and academic libraries in the US, the UK, Canada and Australia; Conclusion.

212 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 658 6 E-ISBN: 978 1 78063 308 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346586

Managing Intellectual Capital in Libraries

Understanding Librarians

Beyond the balance sheet

Barbara Hull, Teesside University, UK

Communication is the issue

Petros Kostagiolas, Ionian University, Greece

Chandos Information Professional Series

Chandos Information Professional Series

When you picture a librarian, what do you imagine? An old white woman with glasses and a prudish disposition? That is the image that many people conjure up when asked to picture a librarian; with 82 per cent of the professional force being female and the average age of a librarian at 45, coupled with popular stereotypical images, it is difficult to dispute the perceptions.

But there is more to librarians than meets the eye. This book will explore the origin of the image and popular media images of the librarian, in addition to the effects of the stereotype, and the challenges to the perception of librarians today.

Aimed at library practitioners and academics of all levels, Managing Intellectual Capital in Libraries explores the exciting area of intellectual capital management in libraries.

The book provides guidelines, methods and techniques for managing intellectual capital in a library environment. Analysis is accompanied by examples and case studies for intellectual capital utilization in libraries. New knowledge and skills are a prerequisite for library management practitioners and researchers in order to fully realize intellectual capital.

CONTENTS

In the beginning: The origin of librarian stereotypes; Hollywood love affair: The librarian in American film; Heroes, vigilantes, and rock stars: The librarian on television; Not your ordinary library: The librarian in literature; How true are the perceptions?: Examining the common librarian; Diverging images: The sexy, author, and friendly librarian; The end of stereotypes: A new beginning.

Libraries in the knowledge economy: Introducing intellectual capital concepts; Libraries’ Worlds of Production and intellectual capital utilization; Identifying and categorizing intellectual capital in libraries; Measuring libraries’ intellectual capital; Financial valuation and reporting of intellectual capital in libraries; Survival analysis for libraries’ intellectual capital resources; Putting it all together: Summary and final thoughts for further research.

228 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 670 8 E-ISBN: 978 1 78063 296 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346708

240 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 678 4 E-ISBN: 978 1 78063 315 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346784

22

‘Highly recommended for its contribution to our understanding of an important aspect of the information profession.’

CONTENTS

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‘Hull provides a well-researched argument, which is anchored in evidence. While written mainly from an academic library perspective, the themes remain relevant to all libraries.’

The Australian Library Journal Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on ‘non-standard’ users, such as nonnative speakers or those with some disability.

CONTENTS

Defining the problem; What are libraries for? Images of librarians; Psychological barriers; Social class and lack of education as barriers; Language as a barrier; Lack of literacy and numeracy skills as a barrier; Information and communication technology as a barrier; Disability as a barrier; Clarity of purpose; Evaluation and the value of systematic research; Librarians as reflective practitioners; Staff development; Self publicise; Breaking down the library walls: Responding to the needs of the Google generation; Communication within partnerships at Deakin University Library: The liaison link; Where are we now?

200 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 615 9 E-ISBN: 978 1 78063 269 8 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346159

Available / will be available on Chandos Publishing Online

Personal and staff development Recovery, Reframing, and Renewal Surviving an information science career crisis in a time of change Oliver Cutshaw, Chicago School of Professional Psychology, USA Chandos Information Professional Series ‘Every librarian should read this optimistic, practical, honest and insightful, easy-to-read, and highly relevant guide.’

Australian Library Journal This book examines the difficulties confronting information professionals who, due to financial downturns, technological change, or personal crises, are forced to re-evaluate their career options.

CONTENTS

Introduction to the parameters of career renewal; Career recovery: A case study of my personal job search; No job, no way: Librarians are often unprepared for voluntary and involuntary career changes; First you grieve: Job loss, job stagnation, and job burnout in an age of transition; Re-envisioning your career: A new look at yourself and your skills; Reframing your skills and search strategies: Preparing for the job search and looking at your professional goals with a fresh and realistic approach; New résumé, new interview skills, but the road can still be bumpy: Preparing for the job search and practicing the survival skills needed for success; You got your job! Hurray! But now what? How can our professional organizations and graduate schools build a better professional support system? Conclusions: Recovery, reframing, and renewal are a matter of interpretation.

168 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 632 6 E-ISBN: 978 1 78063 272 8 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346326

The Information and Knowledge Professional’s Career Handbook Define and create your success Ulla de Stricker, de Stricker Associates, Canada and Jill Hurst-Wahl, School of Information Studies, Syracuse University, USA Chandos Information Professional Series ‘An excellent resource and is applicable to other professions.’

Journal of Academic Librarianship The definitive guide to developing and managing a successful career in the information profession.

The book gives the reader a set of tools and techniques to secure a stronger career, build an effective brand and succeed as professionals.

CONTENTS

Introduction: An invitation; An opaque profession: Special challenges; Knowing who you are: Your ‘work personality’ and your ‘best fit’; Developing your brand: The professional image; Looking for a job: Tips and tricks; Creating your story: Crafting a compelling resume; Knowing where you want to go: Plan… but let chance have a chance!; Navigating organizational culture: Understanding politics; Winning support: ‘Selling’ proposals with the business case approach; Making the leap to a managerial role: Being the boss; Resilience at work: Coping when things get tough; About the money; Passing it on: Collegial support or mentoring; Our colleagues speak: Career snapshots; Jill and Ulla speak: Our professional journeys; Epilogue; Resources.

294 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 608 1 E-ISBN: 978 1 78063 055 7 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346081

Diversity Programming and Outreach for Academic Libraries

Becoming Confident Teachers A guide for academic librarians

Kathleen Hanna, Mindy Cooper and Robin Crumrin, Indiana University – Purdue University Indianapolis, USA

Claire McGuinness, University College Dublin, Ireland

Chandos Information Professional Series

‘…a sound and satisfying work on teaching librarianship.’

‘…this book can stimulate ideas of how libraries of all types may contribute proactively to community outreach.’

The Australian Library Journal This book outlines issues surrounding diversity among students, faculty, and staff and how one urban university library is working to embrace and celebrate the diversity found in its building, on campus, and in the local community. This book illustrates how universities are uniquely situated to engage students in discussions about diversity and how academic libraries in particular can facilitate and ease these discussions. Diversity Programming and Outreach for Academic Libraries details anecdotal experiences, and provides practical suggestions for developing diversity programs and forming collaborations with other campus units, regardless of size, staff, or focus of the academic library.

CONTENTS

Introduction to diversity in academic libraries; Creating a diversity council; Institutionalizing student involvement in library initiatives; Examples of diversity programming and outreach; Building bridges: Developing the International Newsroom; Sharing the wealth: Other library departments and diversity initiatives; Assessing programming and outreach; Challenges and opportunities to continued diversity initiatives.

194 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 635 7 E-ISBN: 978 1 78063 273 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346357

Building Your Library Career with Web 2.0 Julia Gross, Edith Cowan University, Australia

Chandos Information Professional Series

College and Research Libraries Becoming Confident Teachers examines the teaching role of information professionals at a time of transition and change in higher education. This book guides teaching librarians to a position where they feel confident that they have acquired the basic body of knowledge and procedures to handle any kind of instructional requests that come their way, and to be proactive in developing and promoting teaching and learning initiatives.

CONTENTS

The evolving role of the teaching librarian; Teaching librarians: 10 concepts shaping the role; Preparing teaching librarians for practice: Focusing on the basics; Confidencezappers and how to handle them; Personal and professional development as a teaching librarian; What librarians think: Teaching and learning in the real world.

246 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 629 6 E-ISBN: 978 1 78063 271 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346296

Mid-Career Library and Information Professionals A leadership primer Edited by Dawn Lowe-Wincentsen, Oregon Institute of Technology and Linda Crook, Washington State University, USA Chandos Information Professional Series ‘…a very current, topical and easy-to-read book that is perfect for the busy librarian.’ ‘…a valuable addition to a professional library for a librarian seeking career advancement or looking for new work challenges.’

Australian Library Journal

Chandos Information Professional Series ‘Written in an informal style, this practical guide is suited to both new and established LIS professionals who are unfamiliar with this subject area.’

An Leabharlann: The Irish Library This readable guide builds on the solid foundation of previous library career books. The social networking tools described will supplement the traditional methods of career development.

CONTENTS

Web 2.0 and your library career; Social networking sites and your library career; Using Facebook, LinkedIn and Twitter for your career; Personal marketing for your career; Privacy, social networking and your career; Lifelong learning and your career; Web 2.0 professional development for your library career; Networking for your LIS career; E-mentoring for career development; Keeping up to date and being competent.

236 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 651 7 E-ISBN: 978 1 78063 289 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346517

CONTENTS

Saying yes, again: An introduction to leadership for mid-career librarians; What to do when you can’t do it all; Empowering the reluctant new library manager; Stuck in the middle and loving it! Why middle managers have the ability to lead from the heart and the power to persuade; Making it work: Leading without a pedestal; Leading without authority: Maintaining balance and relationships; Career progression: Mentoring to the rescue; When life and leadership collide; Avoiding the Peter Principle: ‘Every employee tends to rise to his level of incompetence’; Work envy, workhorses and the mid-career librarian; Don’t get stuck in a rut!; Out of bounds: Developing a library outreach program using the ‘Five Practices of Exemplary Leadership’ model; Technologically indispensable: Leading when you’re technically competent but seen merely as a useful tool to get other folks’ ideas implemented; Same song, different verse: critical followership as an act of resilience for second-career librarians; New in town: Leadership betwixt and between; Making your mark: Scholarship, ‘niche-building,’ and other ways of defining and marketing your expertise; Exercise your leadership potential.

260 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 609 8 E-ISBN: 978 1 78063 053 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346098

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23

Personal and staff development A Practical Writing Guide for Academic Librarians Keeping it short and sweet Anne Langley, Princeton University and Jonathan Wallace, Nation and World Editor at the News and Observer, USA Chandos Information Professional Series CONTENTS

Style: Short and sweet; Audience; Getting and keeping a job: Letters of recommendation, cover letters, résumés, self-assessments, thank-you notes; Meetings and reports: Minutes, formal reports, progress reports, annual reports, project proposals; Managing: Performance reviews, employee documentation, job descriptions, search committee reports, budget requests; Public services and collections: Subject guides (pathfinders), collection assessments and other documents related to collection development, memos or letters to faculty about the library collection, external reviews, marketing tools (bookmarks, brochures and posters); Online and presenting data.

172 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 532 9 E-ISBN: 978 1 78063 034 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345329

From Fear to Flow Personality and information interaction Jannica Heinstrom, Abo Akademi University, Finland Chandos Information Professional Series ‘…can be used to develop individual information-seeking skills as information professional, as a self-reflective tool to examine one’s characteristics and how these influence the way one interacts with information.’

Australian Library Journal CONTENTS

Personality; Openness to experience – the exploration dimension; Conscientiousness – the persistence dimension; Extroversion – the social dimension; Agreeableness – the trust dimension; Negative affectivity – the emotional dimension; Need for cognition; Positive emotionality; Self-efficacy and self-confidence; Locus of control; Monitoring and blunting; Uncertainty orientation; Broad scanning, fast surfing and deep diving; Discussion.

240 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 513 8 E-ISBN: 978 1 78063 036 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345138

Customer Care A training manual for library staff Pat Gannon-Leary and Michael McCarthy, Bede Research & Consultancy, UK Chandos Information Professional Series CONTENTS

Preparation; The introduction; What is customer service?

Who are our customers? The customer service chain; Communication; Questioning and active listening; Handling complaints; Dealing with challenging situations; Life positions and the OK Corral: Being more confident and assertive; Suggestions for improvement; Teambuilding; What are we good at, and what is our future? Action planning; Wrapping it up; Conclusion.

262 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 570 1 E-ISBN: 978 1 78063 031 1 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345701

24

Productivity for Librarians How to get more done in less time

Taking Charge of Your Career

Samantha Hines, University of MontanaMissoula, USA

A guide for library and information professionals

Chandos Information Professional Series

Joanna Ptolomey, Consultant, UK

‘...an engaging, easy-to-read style.’

Journal of the Canadian Health Libraries Association CONTENTS

What is productivity? Motivation; Procrastination; Time Management; Systems of productivity; Managing for productivity; Sticking with productivity; Resource guide; Wrapping up.

176 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 567 1 E-ISBN: 978 1 78063 030 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345671

An Overview of the Changing Role of the Systems Librarian Systemic shifts Edited by Edward Iglesias, Central Connecticut State University, USA Chandos Information Professional Series CONTENTS

Digital culture: The shifting paradigm of systems librarians and systems departments; Patchwork redux: How today’s systems librarians enrich the weave of library culture; Library automation and open source software in Italy: An overview; Geeks and Luddites: Library culture and communication. The current environment: The status of the field; Building winning partnerships with vendors; Enterprise computing and the library: Managing the transition; Enterprise computing and the library: Managing the transition; Doing more with more: Systems, services and emerging technologies.

138 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 598 5 E-ISBN: 978 1 78063 041 0 £46.50/US$75.00/€55.00 www.woodheadpublishing.com/9781843345985

The ART of People Management in Libraries Tips for managing your most vital resource James McKinlay, Haines Centre for Strategic Management and Vicki Williamson, University of Saskatchewan Library, Canada

Chandos Information Professional Series ‘Librarian or information professionals seeking to redirect their careers or to improve the quality of work life could benefit from the tools and advice that Ptolomey provides in this guide.’

‘If you buy this book and put it to use, your investment will be well repaid.’

Journal of the Medical Library Association CONTENTS

Part 1 The backbone - Skip this at your peril: Your LIS career I presume? It’s all about you; Check out the view – the LIS landscape. Part 2 Everyday tools for taking charge of your career: Tips for keeping up with business as usual and managing change; Making the time for managing your career; Taking charge using project management as a tool. Part 3 Different stages of your career: Career breaks; Starting out, making it count; Managing and leading; Going it alone – being an independent information professional. Part 4 Complete framework for personal strategic planning: Personal strategic planning.

266 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 465 0 E-ISBN: 978 1 78063 010 6 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843344650

Electronic Portfolios Personal information, personal development and personal values Simon Grant, Consultant

‘Good information analysis. Useful in process development and implementation. Emphasis on ethical issues links up to personal ownership that needs first priority attention.’

Wijnand Aalderink and Marij Veugelers – SURF NL Portfolio, Dutch portfolio expert group CONTENTS

The library business is changing – please excuse our dust during renovations! Human resources: Your most vital resource – don’t leave it to chance! The rules of the game have changed; The systems thinking approach: The framework for developing a human resource management system; Systems thinking simplified – four primary concepts; Developing your people plan – a Systems Thinking approach; Leadership in HR management practices – the people edge competencies; Ten critical HR issues within libraries; Epilogue: ‘Just when we thought things were running smoothly …’.

Part 1 Principles of e-portfolio systems: Some scenarios of e-portfolio use; Who wants personal information? The rationale behind recording and storing personal information; Portfolio purposes outlined; Portfolio information; Issues with portfolio information; The need for common terms in portfolio information; Portfolio functionality; Applying e-portfolio principles. Part 2 How to do things with e-portfolio and related tools: How to use tools for assessment; How to use tools for recording significant personal information; How to use tools for self-presentation; How to use tools provided for your own development; How to motivate and help others to use tools; How to develop e-portfolio tools; How to coordinate e-portfolio and administrative tools; How to develop interoperability in tools; How to publish terms for common use by tools. Part 3 Future vision: Notes on portfolio environments and values; Matching information for people; Personal values, identity and personality; Developing personality and personal values; Ethical development and values in society; The culture of information and choice: An analogy with the development of agriculture; In conclusion?

312 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 423 0 E-ISBN: 978 1 78063 024 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344230

260 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 401 8 E-ISBN: 978 1 78063 007 6 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344018

Chandos Information Professional Series ‘The authors have produced a practical book that is current and aspiring library leaders from a variety of sectors will find useful.’

‘A readable and useful book.’

The Australian Library Journal CONTENTS

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Available / will be available on Chandos Publishing Online

Personal and staff development Don’t Just Do Something, Sit There

Managing Change and People in Libraries

An introduction to nondirective coaching

Tinker Massey, Embry-Riddle Aeronautical University, USA

Bob Thomson, University of Warwick, UK

Chandos Information Professional Series ‘The strength of the work is in the practical examples and hands-on application of theory… recommend as a practical guide for managing change in libraries’

CONTENTS

What is non-directive coaching? Listening; Questioning; Playing back; Becoming a capable coach; Directive and non-directive coaching; Ethical and other issues in coaching; Tools you might use in coaching; Coaching as a line manager; Metaphor and clean language; Psychological bases of coaching; The foundations of a non-directive approach; The inner game of coaching; Becoming an even more capable coach.

212 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 429 2 E-ISBN: 978 1 78063 206 3 £29.95/US$50.00/€35.00 hardback ISBN: 978 1 84334 430 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344292

The Australian Library Journal CONTENTS

Basic theories; Management gone wrong; Reconstruction; Pushing the positive; Changing negatives to positives; Ebbing stress; Changing change to make a change; Revving up enthusiasm; Design for longevity; Production – not luck; Conclusion.

108 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 427 8 E-ISBN: 978 1 78063 016 8 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843344278

Presentations for Librarians A complete guide to creating effective, learner-centred presentations

Cruise to Success

Lee Hilyer, University of Houston, USA

How to steer your way through the murky waters of marketing your library

Chandos Information Professional Series CONTENTS

Loreen Phillips, McDermott Library, USA Chandos Information Professional Series CONTENTS

Why should libraries market themselves? The library as a corporation; Creating a SWOT analysis; Areas to consider in a marketing campaign; Merchandising and branding; Marketing strategy; Poster guidelines; Other tools of communication: News announcements, public relations, newsletters and annual reports; References, further reading and resources.

134 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 482 7 E-ISBN: 978 1 78063 002 1 £17.50/US$30.00/€20.00 hardback ISBN: 978 1 84334 483 4 £42.50/US$70.00/€50.00 www.woodheadpublishing.com/9781843344827

Part 1 Human learning and learning from presentations: How people learn: Human cognitive architecture and the learning process; Learning from presentations: 1) A bad experience; Learning from presentations: 2) A good experience. Part 2 Creating a learner-centred presentation: Introduction to the presentation process model; Getting started; Writing your script and creating your storyboards; Creating your slides; Creating effective hand outs; Integrating your script, slides and hand outs through practice and rehearsal; Delivering a successful presentation; Evaluation for improvement.

216 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 303 5 E-ISBN: 978 1 78063 122 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 304 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343035

A toolkit for effective communication

A Leadership Primer for New Librarians

Paola de Castro, Istituto Superiore di Sanità, Italy

Suzanne Byke, Florida State University and Dawn Lowe-Wincentsen, Oregon Institute of Technology, USA

Chandos Information Professional Series

Chandos Information Professional Series ‘…an interesting book which is easy to read.’

The Australian Library Journal

CONTENTS

The communication process; What you should know before writing a paper; The writing process: Technical considerations; Writing a journal article; Writing a book, a report or a chapter therein; Writing conference papers and issuing proceedings; Using illustrations; Citing the work of others: How and why; Editorial revision; Producing leaflets; How to organize a conference; How to produce effective presentations; How to produce effective posters; Addressing the media.

156 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 378 3 E-ISBN: 978 1 78063 001 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843343783

Aileen Wood, Consultant, UK Chandos Information Professional Series ‘The book is well researched and draws on the author’s wide experience.’

Karen Gray, Lawrence Graham LLP CONTENTS

LIS competencies and skills; Training needs analysis; Performance appraisal; Curriculum vitae and interviewing tips; Learning styles; Developing courses; Selected course examples; Informal non-conventional training techniques; Facilitation; Academic, professional and vocational learning.

376 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 118 5 E-ISBN: 978 1 78063 106 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 119 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341185

How LIS Professionals Can Use Alerting Services Ina Fourie, University of Pretoria, South Africa Chandos Information Professional Series 196 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 128 4 E-ISBN: 978 1 78063 096 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 129 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341284

Training Library Patrons the ADDIE Way Debby Wegener, Temasek Polytechnic Library, Singapore Chandos Information Professional Series

Tools for helping today’s early-career librarians become tomorrow’s library leaders

Librarians of Babel

A Comprehensive Library Staff Training Programme in the Information Age

CONTENTS

About this book; What you didn’t learn in your LIS program; Becoming a leader even if you aren’t in a leadership position; Why follower isn’t a dirty word; Setting yourself apart; Self-promotion; The next steps; The toolkit.

182 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 419 3 E-ISBN: 978 1 78063 143 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 420 9 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344193

‘…an excellent book.’

Scottish Health Information Network 176 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 157 4 E-ISBN: 978 1 78063 091 5 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 168 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341574

Characteristics of the Successful 21st Century Information Professional Dennie Heye, Shell Exploration and Production, The Netherlands Chandos Information Professional Series 180 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 145 1 E-ISBN: 978 1 78063 087 8 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 197 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341451

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25

Public and other non-academic libraries The New Information Professional How to thrive in the information age doing what you love Sue Myburgh, University of South Australia, Australia Chandos Information Professional Series ‘…a densely written book with much to digest.’

The Australian Library Journal 260 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 087 4 E-ISBN: 978 1 78063 080 9 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 097 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340874

The Role of the Academic Librarian Anne Langley, Edward Gray, Duke University, USA and K T L Vaughan, University of North Carolina, USA Chandos Information Professional Series ‘…an excellent, highly readable guide.’

PUBLIC AND OTHER NONACADEMIC LIBRARIES NEW Libraries and Public Perceptions

hardback ISBN: 978 1 84334 058 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340577

Faculty-Librarian Relationships Paul Jenkins, The College of Mount St. Joseph, USA Chandos Information Professional Series

196 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 116 1 E-ISBN: 978 1 78063 079 3 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 117 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341161

Continuing Professional Development A guide for information professionals Alan Brine, De Montfort University, UK Chandos Information Professional Series 192 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 081 2 E-ISBN: 978 1 78063 072 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 082 9 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340812

26

An introduction

A comparative analysis of the European press

Charlotte Brunskill, Paul Mellon Centre for Studies in British Art and Sarah Demb, Museum of London, UK

Anna Galluzzi, Biblioteca del Senato, Italy

Chandos Information Professional Series

Chandos Information Professional Series

‘This book will doubtless prove to be a useful guide for those responsible for records management in the museum and gallery sector.’

What is the future of libraries? This question is frequently posed, with widespread research into the social and economic impact of libraries.

Newspapers play an important role in forming public perceptions, but how do newspapers present libraries, their past, present and future?

Nobody has yet taken the press to task on the quantity and quality of articles on libraries, however Libraries and Public Perceptions does just this, through comparative textual analysis of newspapers in Europe.

CONTENTS

The study; Methodology and procedures; Research findings; Discussion and conclusions.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 744 6 E-ISBN: 978 1 78063 425 8 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347446

Scottish Health Information Network 176 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 057 7 E-ISBN: 978 1 78063 060 1 £42.50/US$70.00/€50.00

Records Management for Museums and Galleries

NEW Information Literacy and Lifelong Learning The workplace, health and public libraries John Crawford, formerly Director, Scottish Information Literacy Project and Christine Irving, Edinburgh Napier University and Scottish Information Literacy Project, UK

Australian Library Journal This book offers a comprehensive overview of records management work in museum and gallery settings by records managers. It draws on over a decade of experience in applying fundamental records management principles and practices to the specific circumstances of museums.

Records Management for Museums and Galleries introduces the reader to the institutional cultures, functions and records specific to museums, and to issues of particular bearing on museum records, including the legislative environments created by the Freedom of Information and Data Protection Acts. Footnotes, case study sidebars and a resource guide the reader to a range of additional information and assistance.

CONTENTS

The history of record keeping in the UK museum and gallery sector; Records management basics; Making a business case for records management; Legislation and records management requirements; The records survey; Strategy and action planning; Developing a file plan, retention schedule and records management programme; Resources; Appendices: Policies, forms and checklists.

278 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 637 1 E-ISBN: 978 1 78063 291 9 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346371

Chandos Information Professional Series This book reviews the role of information literacy (IL) in developing employability skills, personal health management and informal learning from a variety of areas including: information policy issues, information usage and training needs and skills development. Early years education and the role of IL in relevant organisations, including government departments, skills agencies, and professional bodies (such as the Confederation of British Industry (CBI)) are also considered. With a UK focus, this book also considers the leading role of the US in the development of information literacy policy.

CONTENTS

Background to policy; Information policy since World War Two; The debate about information literacy within the information profession; Recognising information literacy as an early years issue; The challenge of the work environment; Case study: The Scottish Government information Service (Contributed by Scottish Government information Service staff); Information literacy in health management; Employability, informal learning and the role of the public library; Value and impact; Issues for the future.

316 pages 234 x 156mm (6 x 9) paperback Q1 2014 ISBN: 978 1 84334 682 1 E-ISBN: 978 1 78063 348 0 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346821

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Law Firm Librarianship Issues, practice and directions John Azzolini, Reference librarian at a leading global law firm, USA Chandos Information Professional Series The legal information environment is deep, wide, and dynamic with many participants, including courts, parliaments, legislatures, and administrative bodies. None exemplifies the agile, knowledge-engaging legal player better than the law firm. Current, authoritative information is essential for the successful representation of clients. The firm’s most dependable resource for retrieving information is its library staff. Law Firm Librarianship introduces the reader to the challenges, qualifications, and work conditions of this distinct type of research librarian.

CONTENTS

Tasks, skills, and attributes; The law firm; The law firm library; The legal publishing world; Research sources and systems; Conclusion: Law firm librarianship: A dynamic profession.

260 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 708 8 E-ISBN: 978 1 78063 374 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347088

Available / will be available on Chandos Publishing Online

Public and other non-academic libraries Public Libraries and their National Policies

Records Management and Knowledge Mobilisation

International case studies

A handbook for regulation, innovation and transformation

John Helling, BloomfieldEastern Greene County Public Library, USA Chandos Information Professional Series

Stephen Harries, Critical Information, UK Chandos Information Professional Series

‘An interesting book that clearly indicates the intricate relationship between the situation of public libraries and their national context.’

Journal of Librarianship and Information Science Public Libraries and their National Policies is aimed at practicing librarians and scholars with an interest in public libraries. It examines the various models for providing public library services around the world and discusses differences in such areas as funding sources, standards, regulations and use. At a time when public libraries are facing shrinking budgets and increasing pressure to consolidate or otherwise modify their governance structure, this book provides a timely glimpse into international best practices.

CONTENTS

United States; Canada; South Africa; Senegal; Finland; Sweden; United Kingdom; France; India; Turkmenistan; China; Australia.

188 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 679 1 E-ISBN: 978 1 78063 310 7 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346791

Libraries and Archives A comparative study Tomas Lidman, Consultant, Sweden

This book argues that records management can contribute to public sector reform and transformation in the new climate of austerity without losing its essential characteristics.

The public sector environment is now changing rapidly, with more emphasis on efficiency, flexibility and innovation, devolving control, loosening regulation and cutting budgets.

By linking practical ideas about the use and management of knowledge, the author draws on insights from the study of policy-making and programme delivery to show how managing the relationship between records and knowledge, and their creation and use, can make an important contribution to public sector innovation in itself.

CONTENTS

From Lending to Learning The development and extension of public libraries Rónán O’Beirne, Bradford College, UK Chandos Information Professional Series ‘worth the investment and thorough reading by at least all public library managers as a catalyst for local, state and national debate’

Australasian Public Libraries and Information Services CONTENTS

For what are libraries if not for learning? Understanding today’s public libraries; Public libraries lost in the learning landscape; Developing learning services in public libraries; Digital citizenship in a learning community; Information and knowledge in the learning society; Technology for learning and citizenship; Looking to the future.

216 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 388 2 E-ISBN: 978 1 78063 049 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843343882

Imagine Your Library’s Future Scenario planning for libraries and information organisations

Managing records and growing knowledge: An interactive strategy. Part 1 Principles: The changing role of government: Transformation; Concepts, codes and meanings: Bridging knowledge and records; Records, knowledge and action: An interacting design model; Regulation and institutions: Rules, roles and frames; Innovation and change: Ideas, networks and communities. Part 2 Practices: Bridging policy and delivery with knowledge: The case for intervention; Achieving added value: Efficiency, effectiveness and public value; Planning a knowledge-based intervention: Strategy, tools, analysis; Fomenting knowledge development; Reframing records management: Towards knowledge governance.

Steve O’Connor, Hong Kong Polytechnic University and Peter Sidorko, The University of Hong Kong, Hong Kong

290 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 653 1 E-ISBN: 978 1 78063 286 5 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346531

240 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 600 5 E-ISBN: 978 1 78063 046 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346005

Special Libraries as Knowledge Management Centres

User-Generated Content and its Impact on Web-Based Library Services

Chandos Information Professional Series CONTENTS

What are scenarios? The complexities of our informational environment; The future and the past: Models are changing; Understanding choices; Toward a new way of thinking; Designing your process; Scenarios and implementation; Choice, chance and (less than) certainty; Case studies; Implementation and the impact of change.

Chandos Information Professional Series Libraries and Archives analyses the facts and arguments behind an increasing debate as to what extent libraries and archives are fulfilling the same missions. Despite the fact that they have different legal statuses, legal frameworks, and the work-flow looks very different, some politicians and bureaucrats think that there is much to gain if the two institutions work closely together or even merge. In order to understand the present situation it is important to have an understanding of the role of libraries and archives and their shared history. Therefore the development up to the present day is analysed in the first chapters of the book. The book stimulates debate and brings forth valuable facts about the topic. The main focus is on national libraries and national and regional archives from an international point of view.

CONTENTS

Pre-historic times; National libraries and archives from early modern times to 1900; Twentieth-century libraries; Twentieth-century archives; What’s in store?

140 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 642 5 E-ISBN: 978 1 78063 312 1 £40.00/US$65.00/€50.00 www.woodheadpublishing.com/9781843346425

Eva Semertzaki, Bank of Greece Chandos Information Professional Series ‘If your library is not yet a knowledge centre it is an essential purchase.’

Managing Information This book focuses on the role of special libraries as knowledge management centres in their organisations. It describes the work of a special library and draws on the characteristics that make the nucleus of collecting and organising knowledge which is used for the benefit of the institution. By acquiring and sharing knowledge, staff will enhance the intellectual capital of the institution.

CONTENTS

Special libraries; Knowledge management; Components of a knowledge management system at a special library; Implementation of a knowledge management centre at a special library; Lessons learned, evaluation, marketing, and the way forward: Case studies.

336 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 613 5 E-ISBN: 978 1 78063 266 7 £60.00/US$100.00/€70.00 www.woodheadpublishing.com/9781843346135

Questioning authority Kay Cahill, Vancouver Public Library, Canada Chandos Information Professional Series 214 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 534 3 E-ISBN: 978 1 78063 008 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345343

The Role of the Legal Information Officer Trevor Harvey, Clifford Chance, UK Chandos Information Professional Series 204 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 047 8 E-ISBN: 978 1 78063 057 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 048 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340478

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27

Public and other non-academic libraries Project Management in Libraries, Archives and Museums

Joint-Use Libraries

Bush, City, Cyberspace

Libraries for the future

Working with government and other external partners

Chandos Information Professional Series

The development of Australian children’s literature into the 21st Century

Julie Carpenter, Education for Change Ltd, UK

CONTENTS

John Foster, Ern Finnis and Maureen Nimon

Chandos Information Professional Series ‘This book is concise, to the point, and focused directly on understandable terminology and appropriate charts and figures.’

Collection Building CONTENTS

What does project management mean? Project planning and review; Working in project partnerships; Risk management; Managing human resources within a project; Managing other project resources; Evaluation and review; Quality management in projects; Sustainability of projects; Using information and communication technology in project management.

226 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 566 4 E-ISBN: 978 1 78063 052 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345664

Sarah McNicol, University of Central England, UK

What are joint-use libraries? Why a joint-use library? Jointuse library design; How does a joint-use library operate?

Joint-use libraries and partnerships; Joint-use libraries and communities; Expanding horizons; How good are joint-use libraries? (And how do we know?); The future.

254 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 384 4 E-ISBN: 978 1 78063 130 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 385 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343844

Literature and Literacy for Young People 6 200 pages 250 x 174mm (7 x 10) paperback 2005 ISBN: 978 1 876938 78 9 E-ISBN: 978 1 78063 415 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781876938789

The Information Literate School Community 2 Issues of Leadership James Henri and Marlene Asselin Topics in Australian Teacher Librarianship 5

Library Project Funding A guide to planning and writing proposals Julie Carpenter, Consultant

254 pages 250 x 174mm (7 x 10) paperback 2005 ISBN: 978 1 876938 72 7 E-ISBN: 978 1 78063 417 3 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781876938727

Chandos Information Professional Series

A Short-cut to Marketing The Library Zuzana Helinsky, Consultant Chandos Information Professional Series

‘…an excellent contribution to the bookshelves of practicing LIS professionals, academics and researchers. …highly recommended as essential reading for all LIS profesionals facing any need to apply for funding. I believe it also should be brought to the attention of LIS students.’

Online Information Review 234 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 380 6 E-ISBN: 978 1 78063 129 5 £42.50/US$70.00/€50.00

CONTENTS

Why is marketing so important? Marketing tools; Marketing in practice; Who else can help us? Publishers’ marketing suggestions; Conclusion.

108 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 425 4 E-ISBN: 978 1 78063 132 5 £27.50/US$45.00/€35.00 hardback ISBN: 978 1 84334 426 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344254

Your library Nancy Rossiter, Jacksonville University, USA Chandos Information Professional Series ‘…a logical structure and additions such as case studies, exercises and suggestions for further reading.’

Why market libraries? The language of marketing; Innovation 101; Trends; Purple cows, free prizes, and Moogle, oh my!

Finding the $$$; Market research; Branding; Buzz; Marketing to women; Marketing to millenials; Marketing yourself.

236 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 305 9 E-ISBN: 978 1 78063 127 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 306 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343059

28

Literature and Literacy for Young People 5 180 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 876938 48 2 £18.95/US$30.00/€25.00 www.woodheadpublishing.com/9781876938482

Providing more with less

Youth Services and Public Libraries

Ken Dillon, James Henri and Joy McGregor

Susan Higgins, University of Southern Mississippi, USA 168 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 156 7 E-ISBN: 978 1 78063 109 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 167 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341567

The Electronic Library CONTENTS

John Foster

hardback ISBN: 978 1 84334 381 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343806

Chandos Information Professional Series

Marketing the Best Deal in Town

Popular Literature for Children and Adolescents

Collection management for Australian school libraries 2nd edition Topics in Australian Teacher Librarianship 4 392 pages 234 x 156mm (6 x 9) paperback 2001 ISBN: 978 0949060 99 0 E-ISBN: 978 1 78063 421 0 £27.50/US$45.00/€35.00 www.woodheadpublishing.com/9780949060990

A Most Delicate Monster The one-professional special library Jean Dartnall Topics in Australasian Library and Information Studies No. 13 176 pages 234 x 156mm (6 x 9) paperback 1998 ISBN: 978 0949060 40 2 E-ISBN: 978 1 78063 422 7 £18.95/US$30.00/€25.00 www.woodheadpublishing.com/9780949060402

The Adolescent Novel Australian perspectives Maureen Nimon and John Foster Literature and Literacy for Young People 2 248 pages 244 x 172mm (6 1/2 x 9 1/2) paperback 1997 ISBN: 978 0949060 41 9 E-ISBN: 978 1 78063 423 4 £18.95/US$30.00/€25.00 www.woodheadpublishing.com/9780949060419

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Available / will be available on Chandos Publishing Online

Information literacy and study skills INFORMATION LITERACY AND STUDY SKILLS

NEW Radical Information Literacy

NEW Providing Research Support

Andrew Whitworth, University of Manchester, UK

Reclaiming the political heart of the IL movement

Chandos Information Professional Series

A practical guide for academic and research libraries Janet Fletcher and Robyn Drummond, University of New South Wales, Australia Chandos Information Professional Series Aimed at library and information professionals working in research-intensive institutions, Providing Research Support is a practical guide on how to assist academic and research staff in assessing and demonstrating research impact. Providing Research Support addresses making strategic publishing choices and will equip library and information professionals with strategies, resourcing requirements, tools and tips by providing solutions to real-life problems in demonstrating the impact of research. The book presents each problem as a scenario and describes not only the steps to reaching a solution but also how to prepare, write and present final reports.

CONTENTS

Quantitative and qualitative methods for measuring research impact; Planning and managing research impact services; Templates for reporting findings.

200 pages 234 x 156mm (6 x 9) paperback Q4 2014 ISBN: 978 1 84334 710 1 E-ISBN: 978 1 78063 376 3 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347101

NEW Accidental Information Discovery Cultivating serendipity in the Digital Age Edited by Tammera Race, Western Kentucky University, USA Chandos Information Professional Series The accidental discovery of valued information, termed serendipity, plays an important role in creative problem-solving. The digital nature of our current discovery environments impacts the opportunities for these happy accidents to occur. Accidental Information Discovery brings together discussions about serendipity and information discovery, research in computer and information science, and thoughts on the creative process. Five chapters explore the significance of serendipity in creativity and innovation, the characteristics of serendipity-friendly tools and minds, and how future discovery environments may encourage serendipity.

CONTENTS

The conversation about serendipity; Accidental discovery and digital tools; Making room for serendipity; Teaching serendipity; Serendipity in future information landscapes.

200 pages 234 x 156mm (6 x 9) paperback Q4 2014 ISBN: 978 1 84334 750 7 E-ISBN: 978 1 78063 431 9 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347507

What would a synthetic theory of digital, media and information literacy (DMIL) look like? Radical Information Literacy presents, for the first time, a theory of DMIL that synthesises the diversity of perspectives and positions on DMIL, both in the classroom and the workplace, and within the informal learning processes of society. This title is based on original analysis of how decisions are made about the relevance of information and the other resources used in learning, showing how society has privileged objective approaches (used in rule-based decision making) to the detriment of subjective and intersubjective perspectives which promote individual and community contexts.

CONTENTS

Introduction: Why we need a synthesis of digital, media and information literacy; The tripartite approach: Objective, subjective and intersubjective views on information; A bibliometric analysis of the literature; Critical theory and the objectivisation of learning; A fresh approach: DMIL within communities of practice; Expanding the field and “learning how to see” alternatives; Reviews of practice and suggestions for syllabi.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 748 4 E-ISBN: 978 1 78063 429 6 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347484

NEW Utilizing Technology in the Academic Research Process Quality output in a fraction of the time John Dumay, University of Sydney Business School, Australia Chandos Information Professional Series This book is aimed at anyone involved in an academic research project from high school majors to PhD students and experienced researchers with a strong publication record. The author is acutely aware of the amount of time it takes to bring an idea from inception through to publication. The aim of this book is to introduce the tools and techniques the author used to establish his research career in a relatively short time, whilst keeping an eye on the quality of output.

CONTENTS

Investigation: Setting up basic technology for research; Tools for developing your research question; Collecting quantitative data; Collecting qualitative data; Analysis: Tools for analysing qualitative data; Tools for analysing quantitative data; Writing: Structuring your document with a word processor; Searching documents and secondary sources; Effective referencing; Writing for clear communication; Presentation & publication: Developing effective presentations; Getting ready for publication; Dealing with editors and publishers.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 675 3 E-ISBN: 978 1 78063 345 9 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346753

NEW Information Literacy and Lifelong Learning The workplace, health and public libraries John Crawford, formerly Director, Scottish Information Literacy Project and Christine Irving, Edinburgh Napier University and Scottish Information Literacy Project, UK Chandos Information Professional Series This book reviews the role of information literacy (IL) in developing employability skills, personal health management and informal learning from a variety of areas including: information policy issues, information usage and training needs and skills development. Early years education and the role of IL in relevant organisations, including government departments, skills agencies, and professional bodies (such as the Confederation of British Industry (CBI)) are also considered.

CONTENTS

Background to policy; Information policy since World War Two; The debate about information literacy within the information profession; Recognising information literacy as an early years issue; The challenge of the work environment; Case study: The Scottish Government information Service (Contributed by Scottish Government information Service staff); Information literacy in health management; Employability, informal learning and the role of the public library; Value and impact; Issues for the future.

316 pages 234 x 156mm (6 x 9) paperback Q1 2014 ISBN: 978 1 84334 682 1 E-ISBN: 978 1 78063 348 0 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346821

NEW Scholarly Information Search in the Networked Academic Learning Environment LiLi Li, Georgia Southern University, USA Chandos Information Professional Series Scholarly Information Search in the Networked Academic Learning Environment is a practical guide for students determined to improve their academic performance and career development in the digital age. Also written with academic instructors and librarians in mind who need to show their students how to access and search academic and scholarly information resources and services, the book also serves as a reference guide for those determined to promote information literacy programs.

CONTENTS

Part 1 Understanding information and information literacy: Information in the digital age; Information literacy in the networked academic learning environment. Part 2 Academic information delivery in the networked world: Information networks in academic learning environments; Information delivery in academic learning environments.

Part 3 Information search in the academic world: Academic information literature and sources; Academic information search: Strategies, methods and tools; Search information in academic libraries; Using information ethically and legally.

Part 4 Academic information search in the future; Evolving academic libraries in the future; Academic information search in the future. Part 5 Making a success in the future: Making a success in the academic world; Making a success in the real competitive world.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 763 7 E-ISBN: 978 1 78063 444 9 Approx. £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347637

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29

Information literacy and study skills NEW Information Literacy and Cultural Heritage Developing a model for lifelong learning Kim Baker, University of Cape Town, South Africa Chandos Information Professional Series There is a complex and contested terrain of cultural heritage in the library context.

Information Literacy and Cultural Heritage explores cultural heritage from museums, archives and libraries perspectives, highlighting the role of memory and contested history in the collection, description and presentation of cultural heritage. The book argues that the convergence of libraries, archives and museums in digital preservation should be extended to include the development of combined lifelong learning programmes, teaching both information literacy skills and awareness of cultural heritage.

CONTENTS

Exploring cultural heritage in the context of museums, archives and libraries; Cultural heritage within digital information contexts; Overview of information literacy models in the library context; Critical thinking and lifelong learning; Information literacy and cultural heritage: A proposed generic model for lifelong learning; Guidelines for adapting the generic Information Literacy and Cultural Heritage Model for Lifelong Learning to local contexts; Conclusion: Summary observations and a way forward.

226 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 720 0 E-ISBN: 978 1 78063 386 2 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347200

NEW Creating and Maintaining an Information Literacy Instruction Program in the Twenty-First Century

NEW Social Reading

NEW Managing and Supporting Student Diversity in Higher Education

Platforms, applications, clouds and tags José-Antonio Cordón-García, Julio Alonso-Arévalo, Raquel Gómez-Díaz and Daniel Linder, University of Salamanca, Spain

A casebook

Chandos Publishing Social Media Series No. 10 Contemporary developments in the book publishing industry are changing the system as we know it. Changes in established understandings of authorship and readership are leading to new business models in line with the postulates of Web 2.0. Socially networked authorship, book production and reading are among the social and discursive practices starting to define this emerging system. Websites offering socially networked, collaborative and shared reading are increasingly important. Social Reading maps socially networked reading within the larger framework of a changing conception of books and reading.

CONTENTS

New readings, new readers: Social reading-a new conception of books; Social reading platforms: Diagnosis and evaluation; Social reading applications: An analysis; Personalization of system contents; New business models: Reading in the cloud; Open access e-books.

200 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 726 2 E-ISBN: 978 1 78063 392 3 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347262

Robyn Benson, Margaret Heagney, Lesley Hewitt, Glenda Crosling and Anita Devos, Monash University, Australia Government initiatives in many countries emphasise social inclusion in higher education, resulting in a more diverse student population.

This presents opportunities and challenges for academic and professional staff in managing and supporting these students. Managing and Supporting Student Diversity in Higher Education focuses on how students succeed amidst a culture of widening participation.

CONTENTS

Setting the context; Finding the way to higher education: Miranda and Rochelle; This time it’s different: Sesh and Shannon; The international experience: Lam and Zelin; Coming to education later in life: Alex, Carole and Virginia; Finding my voice at last: Lillian, Marie and Harriet; Helping students to succeed.

254 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 719 4 E-ISBN: 978 1 78063 385 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347194

Information Services and Digital Literacy In search of the boundaries of knowing

NEW Whole Brain® Learning in Higher Education

Isto Huvila, Uppsala University, Sweden

Evidence-based practice

Nancy Noe, Auburn University, USA

Ann-Louise de Boer, Pieter du Toit, Detken Scheepers and Theo Bothma, University of Pretoria, South Africa

Chandos Information Professional Series

Chandos Learning and Teaching Series No. 12

The Association of College and Research Libraries (ACRL) set forth Characteristics of Programs of Information Literacy that Illustrate Best Practices: A Guideline. Creating and Maintaining an Information Literacy Instruction Program in the Twenty-First Century provides readers with a real-world, practical guide for creating an instruction program step-by-step, as well as a framework for reviewing, assessing, and updating existing programs.

Whole Brain® Learning in Higher Education argues that teaching practice in Higher Education should undergo transformation in order to develop the full academic potential of all stakeholders following the principles of action research. Empirical data were collected from participants in a number of projects across diverse disciplines. Participants included students; academic staff; instructional designers; and professionals attending short courses at tertiary level. A number of case studies are discussed as evidence for the value of the proposed model for higher education.

Despite new technologies, people do not always find information readily. This book is about the role of information services and digital literacies in the age of the social web. Do people still need help in finding the information they need, and if so, why? What can new tools and techniques make easier? Who needs help, and with what?

The author provides an alternative perspective for understanding the context of information services and digital literacy and argues that a central problem in the age of the social web and the culture of participation is that we do not know the premises of how we know, and how ways of interacting with information affect our actions and their outcomes.

CONTENTS

CONTENTS

330 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 742 2 E-ISBN: 978 1 78063 408 1 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843347422

200 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 683 8 E-ISBN: 978 1 78063 349 7 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346838

An ever-changing landscape

CONTENTS

Where are you now? Really? Why are we here and where do we want to go? Program mission, goals and objectives; Planning. Yes, more planning; Packing for the journey: Administrative and institutional support; Articulation and collaboration; Today’s (and tomorrow’s) student; Pedagogy, or “I’m a librarian, not a teacher!”; Staffing; Outreach and marketing; Program and student assessment; The road ahead.

246 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 705 7 E-ISBN: 978 1 78063 371 8 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347057

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‘an excellent text for those wishing to research the history and theories of digital literacy.’

Journal of Information Literacy

Theoretical framework; Baseline data: Determining thinking preferences; Professional development; Evidence-based practice: Case studies; Learning material that makes a difference; The way forward.

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Knowing what we know; Information services and digital literacy; Technologies of abundance; The culture of participation; The new user; Information; Information services and digital literacy as boundary objects.

Available / will be available on Chandos Publishing Online

Information literacy and study skills Supporting Research Writing

Meeting the Needs of Student Users in Academic Libraries

Roles and challenges in multilingual settings

Reaching across the great divide

Edited by Valerie Matarese, Editorial Consultant, Italy

Michele Crump and LeiLani Freund, University of Florida, USA

Chandos Information Professional Series Supporting Research Writing explores the range of services designed to facilitate academic writing and publication in English by non-native English-speaking (NNES) authors. It analyses the realities of offering services such as education, translation, editing and writing, and then considers the challenges and benefits that result when these boundaries are consciously blurred. It thus provides an opportunity for readers to reflect on their professional roles and the services that will best serve their clients’ needs. A recurring theme is, therefore, the interaction between language professional and client-author. The book offers insights into the opportunities and challenges presented by considering ourselves first and foremost as writing support professionals, differing in our primary approach (through teaching, translating, editing, writing, or a combination of those) but with a common goal. This view has major consequences for the training of professionals who support English-language publication by NNES academics and scientists. Supporting Research Writing will therefore be a stimulus to professional development for those who support English-language publication in real-life contexts and an important resource for those entering the profession.

CONTENTS

The contribution of language professionals to academic publication: Multiple roles to achieve common goals. Part 1 Teaching NNES authors to write in English: Teaching academic writing in Europe: Multilingual and multicultural contexts; Writing process research: Implications for manuscript support for academic authors; Using genre analysis and corpus linguistics to teach research article writing; Using strategic, critical reading of research papers to teach scientific writing: The reading–research–writing continuum. Part 2 Helping NNES authors publish through translation: The translator as cultural mediator in research publication; Giving authors a voice in another language through translation; Bilingual publication of academic journals: Motivations and practicalities. Part 3 Facilitating publication through editing and writing support: Defining and describing editing; Journal copy-editing in a non-anglophone environment; The authors’ editor: Working with authors to make drafts fit for purpose; The writer’s approach to facilitating research communication: A very different way of engaging with authors; Part 4 Blurring the boundaries: Didactic editing: Bringing novice writers into the arena of scholarly publishing; Collaborative research writing: Developmental editing with an underlying educational vein; Putting ‘wordface’ work at the centre of academic text production: Working with an international journal to develop an authors’ mentoring programme; Afterword supporting research writing in non-anglophone Europe: Reflections and recurring themes.

330 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 666 1 E-ISBN: 978 1 78063 350 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346661

Chandos Information Professional Series Meeting the Needs of Student Users in Academic Libraries surveys and evaluates the current practice of learning commons and research services within the academic library community in order to determine if these learning spaces are functioning as intended. To evaluate their findings, the authors examine the measurement tools that libraries have used to evaluate usage and satisfaction, including contemporary anthropological studies that provide a more detailed view of the student’s approach to research. The book takes a candid look at these redesigns and asks if improvements have lived up to expectations of increased service and user satisfaction. Are librarians using these findings to inform the evolution and implementation of new service models, or have they simply put a new shade of lipstick on the pig?

CONTENTS

Introduction: The divide as we see it; Services in the information commons; A post-occupancy look at library building renovations: Meeting the needs of the 21st century users; Assess to cultivate your own library; Millennials and technology: Putting suppositions to the test in an academic library; We asked and they told us: Survey x 2; Conclusion: Reaching across the divide.

222 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 684 5 E-ISBN: 978 1 78063 323 7 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346845

Ways of Experiencing Information Literacy Making the case for a relational approach Susie Andretta, London Metropolitan University, UK

Teaching Research Processes The faculty role in the development of skilled student researchers William Badke, Trinity Western University, Canada Chandos Information Professional Series ‘This book should prove valuable to anyone trying to design a relational approach to IL and integrate it within curricula.’

Journal of Information Literacy Information literacy is defined as the ability to identify a research problem, determine the kinds of information needed to answer it, acquire needed information efficiently and effectively, evaluate the acquired information well and apply it skillfully to the problem at hand. This book proposes a new vision in which information literacy, reconceived as “Research Processes”, becomes the domain of teaching faculty, with the assistance of librarians. The goal is to transform education from a primarily one-way knowledge communication practice to an interactive practice involving the core research tasks of the subject disciplines. Over the past four decades, the discipline of Information Literacy has risen within the field of academic librarianship in response to the constantly observed minimal information handling and research skills of most students in higher education.

CONTENTS

Defining research processes; Research ability inadequacies in higher education; Research processes and faculty understanding; Current initiatives in research processes; The role of disciplinary thinking in research processes; Research processes in the classroom; Tentative case studies in disciplinary research process instruction; Research processes transforming education; Resourcing the enterprise; Conclusion.

240 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 674 6 E-ISBN: 978 1 78063 305 3 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346746

Engaging First-Year Students in Meaningful Library Research A practical guide for teaching faculty

Chandos Information Professional Series

Molly Flaspohler, Concordia College, USA

‘A useful contribution to IL research and of value to those wishing to pursue similar research in this field.’

Chandos Information Professional Series

Journal of Information Literacy This book has two aims: firstly to present an investigation into information literacy by looking at how people engage with information to accomplish tasks or solve problems in personal, academic and professional contexts (also known as the relational approach). The second aim of this book is to illustrate how the relational approach can be used as an investigative framework.

CONTENTS

Introduction: Who this book is for and how to use it; The relational approach explained; How the relational approach was employed in this research; The multiple-context relational approach generated by the empirical research; Individual stories; Conclusion.

240 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 680 7 E-ISBN: 978 1 78063 324 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346807

‘This is a welcome addition to the existing literature on the theme of collaboration between academics and librarians.’

Journal of Information Literacy Aimed at teaching professionals working with first-year students at institutions of higher learning, this book provides practical advice and specific strategies for integrating contemporary information literacy competencies into courses intended for novice researchers.

CONTENTS

The Millennials go to the library: Or do they? Information literacy in the context of the first year; Pragmatic pedagogical approaches.

198 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 640 1 E-ISBN: 978 1 78063 294 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346401

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31

Information literacy and study skills Information Literacy Instruction Selecting an effective model John Walsh, University of Arizona, USA Chandos Information Professional Series ‘This book sets out in a clear and readable way some different approaches to IL teaching and points to a way forward.’

Journal of Information Literacy An invaluable guide for MLS professionals and students, this new book explains how librarians can select an effective method of library instruction based on their users, the objectives of the instruction and the delivery environment. The content describes the different methods available and in what circumstances the methods are most effective. It includes descriptions of curriculums for the methods currently available and describes a range of objectives the curriculums meet and the common environments librarians use for instruction.

CONTENTS

Methods of instruction; Objectives of instruction; Participant populations, library environments, and learning environments; Effective ILI methods; The future of information literacy instruction.

218 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 627 2 E-ISBN: 978 1 78063 284 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346272

Information Literacy Infiltrating the agenda, challenging minds Geoff Walton and Alison Pope, Staffordshire University, UK

Engaging Students with Archival and Digital Resources

Active Learning Techniques for Librarians

Justine Cotton and David Sharron, Brock University, Canada

Andrew Walsh, University of Huddersfield and Padma Inala, Manchester Metropolitan University, UK

Chandos Information Professional Series

Chandos Information Professional Series CONTENTS

Practical examples

‘This book fills a very important need for any University or College archive.’

Managing Information Aimed at professional librarians and archivists, this book explores connecting students and faculty with the archival and digital collections of the university’s library and archives. Academic research has been forever changed by the digitization of books, journals, and archival collections. As university libraries and archives move forward in the digital era, it is essential to assess the research needs of users and develop innovative methods to demonstrate the value of collections and services. This book provides librarians and archivists with the tools to develop a robust workshop program aimed at connecting students with archival and digital collections.

CONTENTS

Building the foundation: Connections between archivists and library staff; Faculty outreach; Introducing students to library and archival resources; Resources; Delivering the workshops; Developing relevant assignments; Assessment and ongoing learning.

146 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 568 8 E-ISBN: 978 1 78063 257 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345688

Chandos Information Professional Series ‘This book contains a lot of fuel for information literacy practitioners in any 21st-century library, and the call to action is relevant across cash-strapped nations.’

College and Research Libraries Focusing on important information literacy debates, this new book with contributions from many of the main experts in the field highlights important ideas and practical considerations.

Information Literacy takes the reader on a journey across the contemporary information landscape, guided by academics and practitioners who are experts in navigating this ever-changing terrain.

CONTENTS

Part 1 Collaboration, curriculum and courses: Information literate pedagogy: Developing a levels framework for the Open University; Information literacy in the workplace and the employability agenda; Information literacy in the context of contemporary teaching methods in higher education.

Part 2 Development, Dialogue and design; ‘Enquiring Minds’ and the role of information literacy in the design, management and assessment of student research tasks; Are we sharing our toys in the sandpit? Issues surrounding the design, creation, reuse and re-purposing of learning objects to support information skills teaching; Spielberg your way to information literacy: Producing educational movies and videos. Part 3 Obesity, overload and opportunity: Information literacy and noöpolitics; Contemporary technologies’ influence on learning as a social practice; Understanding the information literacy competencies of UK Higher Education students.

322 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 610 4 E-ISBN: 978 1 78063 265 0 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843346104

32

Information Literacy in the Digital Age An evidence-based approach Teresa Welsh and Melissa Wright, University of Southern Mississippi, USA Chandos Information Professional Series ‘A useful guide to anyone wishing to enhance their understanding of particular literacies.’

‘Welsh and Wright’s extensive experience and numerous qualifications in the areas of library and information science are evident in the depth in which they have researched this wide-ranging book.’

Australian Academic and Research Libraries CONTENTS

What is information literacy? Cultural literacy; Library literacy: History, types, and roles; Library literacy: Information sources, classification systems; Ethical literacy: Scholarly communication and the academic code of conduct; Network literacy: database searching; Computer literacy: Computer hardware and software; Network literacy: The Internet and the World Wide Web; Media literacy and visual literacy; Government literacy; Financial literacy; Writing a research paper; Conclusion.

236 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 515 2 E-ISBN: 978 1 78063 035 9 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345152

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What is active learning? Active learning tips: Starting and finishing the session; In the middle; Mobile phones and other gadgets; Web 2.0; Inductions. Lesson plans: Blank lesson plan templates.

160 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 592 3 E-ISBN: 978 1 78063 040 3 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345923

Practising Information Literacy Bringing theories of learning, practice and information literacy together Edited by Annemaree Lloyd and Sanna Talja CONTENTS

Part 1 Theoretical perspectives: Window on information literacy worlds: Generic, situated and transformative perspectives; Lessons from the workplace: Understanding information literacy as practice; Information literacy as situated and distributed activity. Part 2 Practising information literacy in formal learning contexts: Problembased learning and collaborative information literacy in an educational digital video course; The challenges of the first research paper - observing students and the teacher in the secondary school classroom; Digital literacies as school practices; Year 12 students’ use of information literacy skills: A constructivist grounded analysis. Part 3 Challenges of information literacy teaching: Generic versus discipline specific skills; Teacher trainees of the internet agechanging conceptions of information literacy instruction?

Dialogic literacy - a sociocultural learning approach. Part 4 Varying contexts and conceptions of information use: On the connections between information use and learning process; Knowledge building by Australian online investors: the role of information literacy; Evidence based practice: Information professionals’ experience of information literacy in the workplace. Part 5 Multicultural and gendered aspects of information literacies: Becoming a citizen - becoming information literate? Immigrants experiences about IL learning situations in Finland; Feminist perspectives of information literacy: Conceptualising a new sphere of IL research.

400 pages 250 x 174mm (7 x 10) paperback 2010 ISBN: 978 1 876938 79 6 E-ISBN: 978 1 78063 280 3 £72.50/US$120.00/€85.00 www.woodheadpublishing.com/9781876938796

Information Literacy Landscapes Information literacy in education, workplace and everyday contexts Annemaree Lloyd, Charles Sturt University, Australia Chandos Information Professional Series CONTENTS

Conceptual orientation; Information literacy practice in academic libraries and the higher education landscape; Information literacy in the workplace landscape; Information literacy advocacy and the public library landscape; Landscapes of information literacy; A conceptual architecture for information literacy practice; Concluding comments.

208 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 507 7 E-ISBN: 978 1 78063 029 8 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345077

Available / will be available on Chandos Publishing Online

Information literacy and study skills Pursuing Information Literacy

Libraries for Users

Roles and relationships

Services in academic libraries

Emmett Lombard, Gannon University, USA Chandos Information Professional Series The primary purpose of Pursuing Information Literacy is to inspire individual thinking and application. The book reviews important information literacy and its social significance and the application of information literacy in a number of different sectors. The future of information literacy is explored in concluding chapters.

CONTENTS

Business; Health care; Media; Government; Justice; Defence; Education; Conclusion.

182 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 590 9 E-ISBN: 978 1 78063 028 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345909

A Practical Writing Guide for Academic Librarians Keeping it short and sweet Anne Langley, Princeton University and Jonathan Wallace, Nation and World Editor at the News and Observer, USA Chandos Information Professional Series CONTENTS

Style: Short and sweet; Audience; Getting and keeping a job: Letters of recommendation, cover letters, résumés, self-assessments, thank-you notes; Meetings and reports: Minutes, formal reports, progress reports, annual reports, project proposals; Managing: Performance reviews, employee documentation, job descriptions, search committee reports, budget requests; Public services and collections: Subject guides (pathfinders), collection assessments and other documents related to collection development, memos or letters to faculty about the library collection, external reviews, marketing tools (bookmarks, brochures and posters); Online and presenting data: Writing for the website, blogging, e-mail, tables, graphs, charts; Scholarly work and teaching: Articles, abstracts, case studies, syllabi, handouts; More resources for writing.

172 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 532 9 E-ISBN: 978 1 78063 034 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345329

Keeping the User in Mind Instructional design and the modern library Valeda Dent Goodman, Long Island University, USA Chandos Information Professional Series CONTENTS

A brief history of instructional design; How we learn: Fundamental learning theory and the connection to instructional design; The many faces of instructional design: Highlighting the diversity of instructional design models; Instructional design and higher education; In the mix: Instructional design and the instructional mashup; Closing the gap between instructional strategies and instructional design; The instructional design process in action: Highlights from Kognito Interactive; Administrative and professional challenges to the use of instructional design in the academic library; Keeping the user in mind: Using design thinking connect libraries and instructional design; A glimpse of the future: The semantic web and library instructional design.

214 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 486 5 E-ISBN: 978 1 78063 005 2 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344865

Luisa Alvite and Leticia Barrionuevo, University of León, Spain Chandos Information Professional Series CONTENTS

Academic library services: quality and leadership; Users: learning and researching in the digital age; Academic libraries over the last few years; The challenge of enhancing traditional services; User-centred libraries.

218 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 595 4 E-ISBN: 978 1 78063 051 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345954

Teaching Information Literacy for Inquiry-Based Learning Mark Hepworth, Loughborough University and Geoff Walton, Staffordshire University, UK Chandos Information Professional Series ‘The authors have meticulously and successfully laid a solid, theoretical foundation for readers... This is an excellent book.’

Journal of Academic Librarianship ‘This book would be of great value to librarians engaged in information literacy’

Journal of Information Literacy CONTENTS

Part 1 Four faces of learning and their implications for teaching information literacy: Introduction; Learning and information literacy; The learner as a physical being – a sensory approach; The learner as a thinker – a cognitive approach; The learner as a sense maker – a constructivist approach; The learner as a social being – a social constructivist approach. Part 2 Teaching interventions: Introduction; Learning intervention 1 Understanding learners’ information needs and identifying the knowledge base that the learner wants to develop; Learning intervention 2 Understanding the information landscape; Learning intervention 3 Using information retrieval tools and techniques to locate information; Learning intervention 4 Interaction with and use of information; Learning intervention 5 Enhancing information literacy in the workplace – a holistic approach. Part 3 Conclusion: Concluding comments.

274 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 441 4 E-ISBN: 978 1 78063 017 5 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843344414

Information Obesity Andrew Whitworth, Manchester University, UK Chandos Information Professional Series CONTENTS

Part 1 Information and technology in the world: Information as a resource; Valuing information; The shaping of information and technology. Part 2 The impact of information technology: A brief history of ICT; Literacy and counter knowledge; Computer and information literacy. Part 3 Critical theory: Critical social science; The colonisation of the life world; How organisations affect the way we think.

Part 4 Combating information obesity: Information obesity and romantic understanding; From problem-based learning to transformative learning; Connecting learners and teachers to the community; Three examples.

252 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 449 0 E-ISBN: 978 1 78063 004 5 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344490

Virtual Research Environments From portals to science gateways Robert Allan, STFC Daresbury Laboratory, UK Chandos Information Professional Series ‘A useful addition to the stock of many libraries in universities and other research institutions.’

Refer CONTENTS

Motivation and requirements; Creating and using research data; Managing and using digital information; Collaboration, trust and security; Domain differences and usability; VRE architecture: The technology; E-infrastructure and grid resources; Desktop environments and the web; Desktop environments and the web; Example 1: E-infrastructure for social science research; Example 2: E-infrastructure for experimental facilities; Conclusions: Lessons learned and limitations.

284 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 562 6 E-ISBN: 978 1 78063 014 4 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843345626

Scholarly Communication for Librarians Heather Morrison, University of British Columbia, Canada Chandos Information Professional Series CONTENTS

Scholarship and scholarly communication; Scholarly journals; Publishing: The scholarly mission, and the multi-billiondollar industry; Libraries and librarians; Authors’ rights and intellectual property; Open access; The economics of scholarly communications in transition; Emerging trends and formats; Summary and conclusions.

264 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 488 9 E-ISBN: 978 1 78063 219 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344889

A Sense of Control Virtual communities for people with mobility impairments Christine Tilley, Queensland University of Technology (QUT), Australia Chandos Information Professional Series CONTENTS

Communication, information and well-being for people with disabilities; Virtual communities’ research – the perspective; Governments’ policies, legislative and telecommunications regulatory frameworks and information policy; Information needs research for people with disabilities; Deconstructing the narratives of people with physical disabilities – towards a well-being model for a successful virtual community; Findings from the narratives of the allied health/ information/policy professionals – confirming the relevance of the emerging well-being model; Model construction; Future directions for virtual communities for people with physical disabilities.

308 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 521 3 E-ISBN: 978 1 78063 144 8 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 522 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843345213

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Information literacy and study skills Information Literacy Education: A Process Approach

Combating Student Plagiarism

Professionalising the pedagogical role of academic libraries

An academic librarian’s guide

Maria-Carme Torras, University of Bergen Library and Tove Saetre, Bergen University College, Norway

Lynn Lampert, California State University, USA

Chandos Information Professional Series CONTENTS

An educational platform for information literacy; Designing process-oriented information literacy education: The library practitioner as a professional and autonomous educator; Facilitating the student’s research process: The academic librarian as a supervisor; Conclusions.

126 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 386 8 E-ISBN: 978 1 78063 142 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 387 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343868

Information History - An Introduction Exploring an emergent field Toni Weller, City University, UK Chandos Information Professional Series 150 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 394 3 E-ISBN: 978 1 78063 131 8 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 395 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343943

Learning Commons

Exploring Methods in Information Literacy Research Suzanne Lipu, Kirsty Williamson and Annemaree Lloyd, Charles Sturt University, Australia

Chandos Information Professional Series ‘To faculty and university administrators, this book demostrates the way that librarians can collaborate with them to combat plagiarism on campus.’

The Journal of Academic Librarianship ‘…is successful in providing perspective.’

Journal of The School Library Association CONTENTS

Introduction: technology seems to be changing everything; Society’s pervasive culture of copying; The role of the academic librarian in combating student plagiarism; How do students and universities view plagiarism? Information literacy frameworks: working towards the ethical use of information by students; Discipline-based approaches to combating student plagiarism; Thwarting student plagiarism through collaborations: faculty-librarian partnerships and beyond; Practical approaches to promoting citation methods and the ethical usage of information; Plagiarism-detection software services and other uses of technology to combat student plagiarism.

206 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 282 3 E-ISBN: 978 1 78063 134 9 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 283 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342823

The Information Literacy Cookbook Ingredients, recipes and tips for success

Chandos Information Professional Series

Edited by Jane Secker, London School of Economics, Debbi Boden, Imperial College London and Gwyneth Price, University of London, UK

‘…highly recommended for all academic libraries.’

Chandos Information Professional Series

Evolution and collaborative essentials Edited by Barbara Schader, Consultant

The Electronic Library CONTENTS

From Information Commons to Learning Commons and learning spaces: An evolutionary context; Circle of service: A collaborative Information Commons planning model; The Information Commons at the University of Calgary: Building on collaboration: A case study; Building for learning: Synergy of space, technology and collaboration; The Saltire Centre and the Learning Commons concept; Transforming library space for student learning: The Learning Commons at Ohio University’s Alden Library; Supporting the Learning Commons concept in ‘real life’; Putting learners at the centre: The Learning Commons journey at Victoria University; Improving student life, learning and support through collaboration, integration and innovation; The Information Commons at the University of Auckland; Improving student life, learning and support through co-location, collaboration, integration and innovation; Beyond Facebook: Thinking of the Learning Commons as a social network.

468 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 312 7 E-ISBN: 978 1 78063 124 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 313 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343127

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‘…a good source of practical tips and hints that can assist information professionals engaged with information literacy in their planning and in their fulfilment of their plans.’

Webology CONTENTS

Appetisers and aperitifs: getting started with the information literacy cookbook; Feeding the masses: digital citizenship and the public library; Healthy mind, healthy body: digital literacy in the NHS; Information discovery stir-fry: information literacy in the commercial sector; Alone in the kitchen: when you’re the only one providing the service; Educating the palate of pupils and teachers: recipes for success in school libraries; Variety is the spice of life, or choosing your toppings with care: information literacy challenges in the further education sector; Information literacy beef bourguignon (also known as information skills stew or i-skills casserole): the higher education sector; Conclusion: coffee, cheese, biscuits and petit fours.

Topics in Australasian Library and Information Studies No. 28 CONTENTS

The broad methodological contexts of information literacy research; Introduction to the chapters; Survey research; Critical incident technique; Understanding information literacy in the workplace: using a constructivist grounded theory approach; Phenomenography: Follow the yellow brick road; Action research; Using focus groups in a mixed method approach to evaluate student learning in an information literacy embedding project; Evidence-based practice and information literacy; The evidence based model of information literacy research: A critique; Alternative methods in information literacy research in Australasia.

214 pages 250 x 174mm (7 x 10) paperback 2007 ISBN: 978 1 876938 61 1 E-ISBN: 978 1 78063 412 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781876938611

Teaching with Technology An academic librarian’s guide Edited by Joe Williams and Susan Goodwin, Texas A&M University Libraries, USA Chandos Information Professional Series CONTENTS

Screen casting 101: Online video tutorials for library instruction; Blogs, wikis, RSS and podcasting: Web 2.0 tools for academic librarians and educators; Virtual reference and instruction; Mobile computing; Beyond the keyboard: optimising technology spaces for collaborative learning, instruction and service; Libraries in the course management systems learning environment; Academic librarians in the age of videoconferencing: Tools for teaching, collaboration and professional development; Conclusion.

176 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 172 7 E-ISBN: 978 1 78063 113 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 173 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341727

Information Literacy Recognising the need Geoff Walton and Alison Pope, Staffordshire University, UK CONTENTS

176 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 225 0 E-ISBN: 978 1 78063 114 1 £42.50/US$70.00/€50.00

Background to the conference; Information literacy: recognising the need – an introduction; Information literacy: the new “pedagogy of the question”; Developing a community of practice: the Newcastle information literacy project; Providing for the next generation: adopting interactive whiteboards in information literacy training; Keeping up with the Google generation: the challenge for information literacy teachers; Information overload and the re-invention of brutality: a systemic view of information literacy; Working towards the Information Literate University; Reflections on the ‘Information Literacy: Recognising the Need’ conference.

hardback ISBN: 978 1 84334 226 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342250

64 pages 297 x 210mm (8 x 12) paperback 2006 ISBN: 978 1 84334 243 4 E-ISBN: 978 1 78063 094 6 £20.95/US$35.00/€25.00 www.woodheadpublishing.com/9781843342434

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Available / will be available on Chandos Publishing Online

e-learning and research E-LEARNING AND RESEARCH

Enabling End-Users Information skills training Ann Poyner, Consultant, UK Chandos Information Professional Series ‘…this book is recommended for all those libraries with an interest in preparing end user programs, especially when preparing guidelines for online materials.’

Education Libraries 160 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 108 6 E-ISBN: 978 1 78063 078 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 109 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341086

Information Literacy A practitioner’s guide Susie Andretta, London Metropolitan University, UK Chandos Information Professional Series 232 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 065 2 E-ISBN: 978 1 78063 075 5 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 066 9 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340652

NEW Engineering Education Curriculum, pedagogy and didactic aspects Edited by J. Paulo Davim, University of Aveiro, Portugal Chandos Learning and Teaching Series No. 13 Information about engineering education is highly relevant for improving communication between professors, researchers and students in engineering schools, institutions, laboratories and industry. Technological change is fundamental to the development of education systems.

Engineering Education emphasises curriculum development, pedagogy and didactic aspects of engineering education, covering relevant aspects from more classical engineering courses such as mechanical, manufacturing, industrial, chemical, environmental, civil and systems courses, to more contemporary courses including nano-engineering and bioengineering along with information on sustainable development in the context of engineering education.

CONTENTS

308 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 045 4 E-ISBN: 978 1 78063 058 8 £42.50/US$70.00/€50.00

Bolonha process; Case studies from universities/schools in different countries; Continuing education; Curriculum development; Educational multimedia in recent developments; Erasmus programme; Ethics in teaching and research; Globalization and education; Human resources in education; Impact of educational research; Information and computer technologies; Innovation in education through university/industry collaboration; Innovative teaching and learning technology; Pedagogical aspects of engineering teachers; Pedagogical resources of universities /schools; Performance indicators; Quality assurance and accreditation; Strategies of innovation in education; Sustainable development; Teaching competencies and qualification; Teaching developments in new subjects.

hardback ISBN: 978 1 84334 046 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340454

200 pages 234 x 156mm (6 x 9) paperback Q3 2015 ISBN: 978 1 84334 687 6 E-ISBN: 978 1 78063 358 9 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346876

Finding Legal Information A guide to print and electronic sources David Pester, London Metropolitan University library, UK Chandos Information Professional Series

NEW Enhancing Learning and Teaching through Student Feedback in Medical and Health Sciences Edited by Chenicheri Sid Nair, The University of Western Australia, Australia and Patricie Mertova, University of Oxford, UK Chandos Learning and Teaching Series No. 14 The final title in the Chandos Learning and Teaching Series to focus on student feedback, Enhancing Learning and Teaching through Student Feedback in the Medical and Health Sciences expands on topics covered in the previous publications, focussing on the medical and health science disciplines. This edited title includes contributions from experts in higher education quality, and student feedback from a range of countries, such as Australia, Europe, Canada, the USA, the UK, South East Asia and India. The book is concerned with the practices of evaluation and higher education quality in medical and health science disciplines, with particular focus on student feedback.

CONTENTS

Student feedback in medical and health sciences: A discipline-specific overview and background; Student feedback in the medical and health sciences – a global perspective; Accountability of student evaluations in health and medical sciences; Conclusion.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 752 1 E-ISBN: 978 1 78063 433 3 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347521

NEW Providing Research Support A practical guide for academic and research libraries Janet Fletcher and Robyn Drummond, University of New South Wales, Australia Chandos Information Professional Series

Research Methods for Students, Academics and Professionals Information management and systems 2nd edition Kirsty Williamson Topics in Australasian Library and Information Studies No. 20 ‘The strengths of this work include its coverage of a very wide range of methods, clear and straightforward explanations of often quite complex issues, and simple, useful diagrams.’

Australian Academic and Research Libraries 350 pages 234 x 156mm (6 x 9) paperback 2002 ISBN: 978 1 876938 42 0 E-ISBN: 978 1 78063 420 3 £27.50/US$45.00/€35.00 www.woodheadpublishing.com/9781876938420

Aimed at library and information professionals working in research-intensive institutions, Providing Research Support is a practical guide on how to assist academic and research staff in assessing and demonstrating research impact. Providing Research Support addresses making strategic publishing choices and will equip library and information professionals with strategies, resourcing requirements, tools and tips by providing solutions to real-life problems in demonstrating the impact of research. The book presents each problem as a scenario and describes not only the steps to reaching a solution but also how to prepare, write and present final reports.

CONTENTS

Quantitative and qualitative methods for measuring research impact; Planning and managing research impact services; Templates for reporting findings.

200 pages 234 x 156mm (6 x 9) paperback Q4 2014 ISBN: 978 1 84334 710 1 E-ISBN: 978 1 78063 376 3 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347101

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e-learning and research NEW Accidental Information Discovery

NEW Making Sense of Space

Cultivating serendipity in the Digital Age

The design and experience of virtual spaces as a tool for communication

Edited by Tammera Race, Western Kentucky University, USA Chandos Information Professional Series The accidental discovery of valued information, termed serendipity, plays an important role in creative problem-solving. The digital nature of our current discovery environments impacts the opportunities for these happy accidents to occur. Accidental Information Discovery brings together discussions about serendipity and information discovery, research in computer and information science, and thoughts on the creative process. Five chapters explore the significance of serendipity in creativity and innovation, the characteristics of serendipity-friendly tools and minds, and how future discovery environments may encourage serendipity.

CONTENTS

The conversation about serendipity; Accidental discovery and digital tools; Making room for serendipity; Teaching serendipity; Serendipity in future information landscapes.

200 pages 234 x 156mm (6 x 9) paperback Q4 2014 ISBN: 978 1 84334 750 7 E-ISBN: 978 1 78063 431 9 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347507

NEW Library Instruction Design

Iryna Kuksa, Nottingham Trent University and Mark Childs, Coventry University, UK Chandos Information Professional Series Making Sense of Space focuses on the background to these issues, describing a range of case studies conducted by the authors. The book investigates the innovative and creative ways designers employ Virtual Worlds (VWs) for research, performance-making, and audience engagement.

Secondly, it looks into how educators use these spaces to support their teaching practice. Lastly, the book examines the potential of VWs as new methods of communication, and the ways they are changing our perception of reality.

CONTENTS

Part 1 Remediating technology, translating experience, immersing in spaces. Part 2 Virtual spaces: ‘work in progress’software, devices, and design principles; Art, history and culture in digital spaces; Theatre in virtual day and age. Part 3 Experiencing virtual spaces: Two models to conceptualize space; Other spaces, and other ways of making sense of them; First, second, third, and fourth places-making extra sense of space; Virtual worlds in education. Part 4 Making sense of space-practitioner perspective: Moving towards the alien ‘other’…; The future of spaces-physical or virtual?

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 740 8 E-ISBN: 978 1 78063 406 7 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347408

Learning from Google and Apple

NEW Working With Text

Di Su, City University of New York, USA

Tools, techniques and approaches for text mining

Chandos Information Professional Series

Emma Tonkin and Stephanie Taylor, University of Bath, UK

The design philosophies of Google and Apple represent different approaches to new product design. Google’s model features bottom-up and data-driven decision-making processes, while Apple’s model is to design and build products top-down. Library instruction program design may learn from these differing but complementary approaches. Inspired by Google’s and Apple’s success, Library Instruction Design details how library instruction program design may learn from the philosophy of product design in the business world. In designing library instruction, a Googlephilosophy approach teaches what the user wants to know while an Apple-philosophy approach teaches what the librarian thinks the user needs to learn. These two design philosophies aim at different teaching objectives reflecting library and information science education in modern society.

Chandos Information Professional Series

CONTENTS

Part 1 Library instruction. Part 2 Philosophy of library instruction design. Part 3 Design philosophy from different angles. Part 4 Applying Google’s model. Part 5 Applying Apple’s model.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 741 5 E-ISBN: 978 1 78063 407 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347415

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Text mining tools and technologies have long been a part of the repository world, where they have been applied to a variety of purposes, from pragmatic aims to support tools. Research areas as diverse as biology, chemistry, sociology and criminology have seen effective use made of text mining technologies. Working With Text collects a subset of the best contributions from the ‘Working with text: Tools, techniques and approaches for text mining’ workshop, alongside contributions from experts in the area. Text mining tools and technologies in support of academic research include supporting research on the basis of a large body of documents, facilitating access to and reuse of extant work, and bridging between the formal academic world and areas such as traditional and social media.

CONTENTS

Legal considerations in text analysis/mining; Sentiment analysis in Web 2.0; Text mining for biochemistry; Automated indexing and metadata extraction; Using text mining tools for social network analysis.

NEW The Ecosystem of Digital Assets Crowds and clouds Tobias Blanke, King’s College London, UK Chandos Information Professional Series Digital asset management is undergoing a fundamental transformation. Near universal availability of high-quality web-based assets makes it important to pay attention to the new world of digital ecosystems and what it means for managing, using and publishing digital assets.

The Ecosystem of Digital Assets reflects on these developments and what the emerging ‘web of things’ could mean for digital assets.

CONTENTS

Introduction to the emerging Ecosystems of Digital Assets: Web APIs; Web of Things, linked media data; Commercial environment; Emerging services: location services a case study; Digital asset management in a networked environment; Federations and linked data; Collective intelligence (crowds); Service infrastructure (clouds); Networked value; Media ecosystems: Digital media; Infrastructures; Content in mobile ecosystems.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 716 3 E-ISBN: 978 1 78063 382 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347163

NEW Knowledge Management in Higher Education A practical approach Sebastian Diaz, West Virginia University and Phillip Ice, American Public University System (APUS), USA Chandos Information Professional Series Technological developments are fundamentally changing how we gather, analyze, and disseminate data. As academic institutions shift from authority-based to data-driven decision making, they need to use the sound knowledge management principles that are revolutionising the private sector. Doing so will make them more competitive. Knowledge Management in Higher Education provides higher education professionals with a new paradigm for conducting assessment and program evaluation by exploiting technology effectively.

CONTENTS

The evolution of program evaluation and decision making; Knowledge Management: Changing paradigms for program evaluation; Case studies of Knowledge Management implementation in higher education.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 721 7 E-ISBN: 978 1 78063 387 9 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347217

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 749 1 E-ISBN: 978 1 78063 430 2 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347491

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e-learning and research NEW Utilizing Technology in the Academic Research Process

NEW After the Book Information services for the 21st Century George Stachokas, Purdue University Libraries, USA

Quality output in a fraction of the time

Chandos Information Professional Series

John Dumay, University of Sydney Business School, Australia Chandos Information Professional Series This book is aimed at anyone involved in an academic research project from high school majors to PhD students and experienced researchers with a strong publication record.

The author is acutely aware of the amount of time it takes to bring an idea from inception through to publication. The aim of this book is to introduce the tools and techniques the author used to establish his research career in a relatively short time, whilst keeping an eye on the quality of output. The tools and techniques presented are not intended as a substitute for academic acumen, but help concentrate on the aspects of research that add value to a project and help avoid tasks which are time consuming and contribute nothing to the academic quality of a research project.

CONTENTS

Investigation: Setting up basic technology for research; Tools for developing your research question; Collecting quantitative data; Collecting qualitative data; Analysis: Tools for analysing qualitative data; Tools for analysing quantitative data; Writing: Structuring your document with a word processor; Searching documents and secondary sources; Effective referencing; Writing for clear communication; Presentation & publication: Developing effective presentations; Getting ready for publication; Dealing with editors and publishers.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 675 3 E-ISBN: 978 1 78063 345 9 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346753

Libraries and librarians have been defined by the book throughout modern history. What happens when society increasingly lets print go in favour of storing, retrieving and manipulating electronic information? What happens after the book? After the Book explores how the academic library of the 21st Century is first and foremost a provider of electronic information services. Contemporary users expect today’s library to provide information as quickly and efficiently as other online information resources. The book argues that librarians need to change what they know, how they work, and how they are perceived in order to succeed according to the terms of this new paradigm.

CONTENTS

Introduction: The challenge of electronic resources; Diversions and half measures; The problem for libraries in the 21st Century: The need to accept a paradigm shift; Solving the problem. Part 1 Professional identity and preparation; Solving the problem. Part 2 Reorganizing libraries to serve users; Solving the problem. Part 3 Adapting to scarcity; The Digital Divide; Conclusion.

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 739 2 E-ISBN: 978 1 78063 405 0 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347392

Jamie O’Brien, University College London, UK Chandos Information Professional Series How can knowledge be reconfigured so as to enhance experience, enable participation, and augment environments? Spatializing Knowledge argues that knowledge is a product of human activity in a social space, and as a result is a formative resource. The book takes a step beyond ‘information visualisation’ and imagines a learning environment in which knowledge can be manipulated as an object. Practical examples from the domains of health, education, travel, museums and libraries are offered, and chapters cover knowledge and space, unpredictability and authorship, as well as agility, ubiquity and mobility.

CONTENTS

Knowledge and space; Unpredictability; Authorship; Agility; Ubiquity; Mobility.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 751 4 E-ISBN: 978 1 78063 432 6 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347514

Evidence-based practice Ann-Louise de Boer, Pieter du Toit, Detken Scheepers and Theo Bothma, University of Pretoria, South Africa Chandos Learning and Teaching Series No. 12 Teaching practice in higher education can be transformed through the use of Whole Brain® Learning (WBL). Whole Brain® Learning in Higher Education argues that teaching practice in Higher Education should undergo transformation in order to develop the full academic potential of all stakeholders following the principles of action research. Empirical data were collected from participants in a number of projects across diverse disciplines. Participants included students; academic staff; instructional designers; and professionals attending short courses at tertiary level. A number of case studies are discussed as evidence for the value of the proposed model for higher education.

CONTENTS

Theoretical framework; Baseline data: Determining thinking preferences; Professional development; Evidence-based practice: Case studies; Learning material that makes a difference; The way forward.

330 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 742 2 E-ISBN: 978 1 78063 408 1 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843347422

NEW The Librarian’s Guide to Catholic Resources on the Internet

NEW The Teaching Librarian

Karl Bridges, Idaho State University, USA

Kris Helge and Laura McKinnon, Texas Wesleyan University School of Law, USA

Chandos Information Professional Series

NEW Spatializing Knowledge

NEW Whole Brain® Learning in Higher Education

There are a large number of resources pertinent to the Catholic Church on the Internet. The Librarian’s Guide to Catholic Resources on the Internet covers these specifically, including e-texts, websites relating to doctrine and practice, e-resources such as calendars of the liturgical year, missals, and more. This unique resource consists of chapters which together cover every aspect of Catholic resources on the Internet. Separate chapters on Catholic history, traditional Catholicism, general Catholic doctrines, texts and saints are joined by considerations of Catholic churches on the internet, Catholic organizations, databases, calendars, missals, and liturgical documents as well as Catholic art and a section on further reading.

CONTENTS

General Catholic doctrines; A history of Catholicism; Catholic texts; Catholic organizations; Catholic saints; Catholic databases; Traditional Catholicism; Catholic churches on the internet; Calendars, missals, and liturgical documents; Catholic art; Further reading.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 737 8 E-ISBN: 978 1 78063 403 6 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347378

Web 2.0, technology, and legal aspects

Chandos Information Professional Series Librarians need to utilize Web 2.0 tools to generate rich-text learning environments, creating enriching, challenging, and supportive learning platforms for students. The Teaching Librarian shows how to utilize wikis, mindmaps, and Second Life to improve pedagogy for librarians. The title covers how to obtain administration approval to implement Web 2.0 tools, how to deal with and prevent technological glitches, and remain aware of relevant legal issues in the UK and the USA. This book also outlines how to create learning interfaces that meet the needs of non-traditional students.

CONTENTS

Web 2.0 tools: benefits, detriments, and usage for effective pedagogy; Using the LibGuides platform for more than just hosting electronic pathfinders; Cloud computing for teaching librarians; Mobile apps for teaching librarians; Preparing faculty, administration, and students for Web 2.0 tools, and an introduction to Web 3.0; Legal information related to Web 2.0 and Web 3.0.

196 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 733 0 E-ISBN: 978 1 78063 399 2 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347330

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37

e-learning and research NEW Managing and Supporting Student Diversity in Higher Education

NEW The Plugged-In Professor

A casebook

Tips and techniques for teaching with social media

Robyn Benson, Margaret Heagney, Lesley Hewitt, Glenda Crosling and Anita Devos, Monash University, Australia Chandos Information Professional Series Government initiatives in many countries emphasise social inclusion in higher education, resulting in a more diverse student population.

Managing and Supporting Student Diversity in Higher Education focuses on how students succeed amidst a culture of widening participation.

CONTENTS

Setting the context; Finding the way to higher education: Miranda and Rochelle; This time it’s different: Sesh and Shannon; The international experience: Lam and Zelin; Coming to education later in life: Alex, Carole and Virginia; Finding my voice at last: Lillian, Marie and Harriet; Helping students to succeed.

254 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 719 4 E-ISBN: 978 1 78063 385 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347194

NEW External Quality Audit Has it improved quality assurance in universities?

Edited by Mahsood Shah, RMIT University and Chenicheri Sid Nair, University of Western Australia, Australia Chandos Learning and Teaching Series No. 11 External Quality Audit looks at the experience of countries where external quality audits have been established by governments, and provides analyses of their effectiveness in improving quality assurance in universities and other higher education institutions.

CONTENTS

Quality assurance – corporate fist in a velvet glove? The impact of external quality audit in a private for-profit tertiary education institution; Multiple views of quality audits in New Zealand: A case for advancing systemic understanding; Reflections on the effectiveness of four cycles of external quality audits in New Zealand universities; Enhancing quality assurance in an institution: The University of the South Pacific experience of an external audit; Quality audits in Hong Kong: Seeking evidence of quality enhancement; External quality audits and quality assurance in the higher education sector: The Malaysian perspective; External quality audit in the UK: An impact analysis; Effect of external quality agencies on universities in India; External quality audits in South African higher education: Goals, outcomes and challenges; Development, effectiveness and future of quality assurance and assessment in Italian higher education; Audits of quality assurance systems of higher education institutions in Finland; External quality auditing: Strengths and shortcomings in the audit process; Institutional management and quality audit: The experience in Chile; Scope, transparency and style: System-level quality strategies and the student experience in Australia; Accreditation and institutional learning: The impact interactions based on a minimaxing strategy have on the benefits from external reviews; Has it worked globally?

308 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 676 0 E-ISBN: 978 1 78063 316 9 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346760

38

NEW Using Network and Mobile Technology to Bridge Formal and Informal Learning

Edited by Sharmila Ferris and Hilary Wilder, William Paterson University of New Jersey, USA Chandos Publishing Social Media Series No. 6 New technologies are transforming the way students work. The Plugged in Professor provides a timely and exceptional resource for using social media and other new technologies to help college students meet both general and discipline-specific objectives. The title covers techniques built around well-known social networking technologies, as well as other emerging technologies such as mobile phone and tablet apps.

CONTENTS

Part 1 Writing, research, and information fluency. Part 2 Communication and collaboration. Part 3 Critical thinking and creativity. Part 4 Integrative learning.

376 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 694 4 E-ISBN: 978 1 78063 342 8 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843346944

NEW Enhancing Learning and Teaching through Student Feedback in Social Sciences Edited by Chenicheri Sid Nair, University of Western Australia, Australia and Patricie Mertova, University of Oxford, UK Chandos Learning and Teaching Series No. 9 This title is the second Chandos Learning and Teaching Series book that explores themes surrounding enhancing learning and teaching through student feedback. It expands on topics covered in the previous publication, and focuses on social science disciplines. The editors previously addressed this gap in their first book Student Feedback: The cornerstone to an effective quality assurance system in higher education.

CONTENTS

Playing broken telephone with student feedback: The possibilities and issues of transformation within a South African case of a collegial rationality model of evaluation; Listening to students’ voices to enhance their experience of university; Feedback cycles or evaluation systems? A critical analysis of the current trends in student feedback in Austrian social sciences; Synchronous feedback: Receiving feedback from international students; Using programme-level student feedback: The Chinese University of Hong Kong; Usefulness of student feedback: the Singapore experience; Teacher perceptions of the introduction of student evaluation of teaching in Japanese tertiary education; Improvements to formative feedback: Views of staff and students; Emerging trends and approaches in the student voice in the social sciences.

230 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 655 5 E-ISBN: 978 1 78063 352 7 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346555

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Edited by Guglielmo Trentin and Manuela Repetto, Institute for Educational Technology, National Research Council, Italy Chandos Learning and Teaching Series No. 10 An ever-widening gap exists between how students and schools use communication technology. Using Network and Mobile Technology to Bridge Formal and Informal Learning introduces new methods (inspired by ‘pedagogy 2.0’) of harnessing the potential of communication technologies for teaching and learning. This book considers how attitudes towards network and mobile technology (NMT) gained outside the school can be shunted into new educational paradigms combining formal and informal learning processes.

CONTENTS

Tapping the motivational potential of mobile handhelds: Defining the research agenda; Using social network sites and mobile technology to scaffold equity of access to cultural resources; A mobile Web 2.0 framework: Reconceptualising teaching and learning; Facing up to it: Blending formal and informal learning opportunities in higher education contexts; Networked lives for learning: Digital media and young people across formal and informal contexts; Network and mobile technologies in education: A call for e-teachers; Networked informal learning and continuing teacher education; A conclusive thought: The opportunity to change education is, literally, at hand.

248 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 699 9 E-ISBN: 978 1 78063 362 6 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346999

NEW Exploring Education For Digital Librarians Meaning, modes and models Susan Myburgh, Independent researcher, Australia and Italy and Anna Maria Tammaro, University of Parma, Italy Chandos Information Professional Series Exploring Education For Digital Librarians provides a fresh and new perspective on the discipline and profession of Library and Information Science (LIS), with focus on preparing students for their careers as digital librarians who will deal with the present and future virtual information environments.

CONTENTS

Regeneration of the second oldest profession; The influence of the current context; Previous research on education for DLs; First things fourth; Purposeful digital librarians; No theory, no discipline = no profession; Constructing a theoretical framework; Designing curricula; Aims and outcomes; Pedagogies and teaching methods; Content and structure; A bright future.

334 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 659 3 E-ISBN: 978 1 78063 300 8 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346593

Available / will be available on Chandos Publishing Online

e-learning and research NEW Optimizing Academic Library Services in the Digital Milieu Digital devices and their emerging trends Brendan Ryan, Rhode Island College, USA Chandos Information Professional Series The digital is the new milieu in which academic libraries must serve their patrons; but how best to utilize the slew of digital devices and their surrounding trends? Optimizing Academic Library Services in the Digital Milieu identifies best practices and strategies for using digital devices (such as tablets, e-readers, and smartphones) and copyrighted materials in academic libraries.

Special consideration is given to e-books, iBooks, e-journals, and digital textbooks. This title describes how academic libraries can remain current, nimbly addressing user needs.

CONTENTS

Overview to the state of technology in academic libraries.

Part 1 Digital Rights Management (DRM). Part 2 Practical approaches to e-content for librarians. Part 3 Emerging pedagogy and technology; Conclusion: Remaining nimble and adaptable to survive in the digital milieu.

196 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 732 3 E-ISBN: 978 1 78063 398 5 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347323

NEW The Librarian’s Guide to Academic Research in the Cloud Steven Ovadia, City University of New York (CUNY), USA Chandos Information Professional Series The cloud can be a powerful tool for conducting and managing research. The Librarian’s Guide to Academic Research in the Cloud is a practical guide to using cloud services from a librarian’s point of view. As well as discussing how to use various cloud-based services, the title considers the various privacy and data portability issues associated with web-based services. This book helps readers make the most of cloud computing, including how to fold mobile devices into the cloud-based research management equation.

The book is divided into several chapters, each considering a key aspect of academic research in the cloud, including: defining the cloud; capturing information; capturing and managing scholarly information; storing files; staying organized, communicating; and sharing. The book ends by considering the future of the cloud, examining what readers can expect from cloud services in the next few years, and how research might be changed as a result.

CONTENTS

What is the cloud? Capturing information; Capturing and managing scholarly information; Storing files; Writing; Staying organized; Communicating; Sharing; The future of the cloud.

214 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 715 6 E-ISBN: 978 1 78063 381 7 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347156

Designing Effective Library Tutorials

Prometheus Assessed?

A guide for accommodating multiple learning styles

Research measurement, peer review, and citation analysis

Lori Mestre, University of Illinois at Urbana-Champaign, USA

Shaun Goldfinch, University of Nottingham, UK and Kiyoshi Yamamoto, University of Tokyo, Japan

Chandos Learning and Teaching Series No. 8 Learning styles are relevant for students in the online environment. Designing Effective Library Tutorials presents studies, practical suggestions and examples to assist librarians and faculty as they develop online instruction, tutorials and learning objects, for students from diverse learning styles. Geared for the practitioner working in online learning, the book provides a summary of the current literature covering the relevance of learning styles for students in the online environment, and presents best practices for designing effective online tools for diverse learners, including suggestions for assessment of online learning.

CONTENTS

The learning styles debate: Do we need to match up learning styles with presentation styles? Overview of learning style theories and learning style results from the Mestre study; The intersection of culture and learning styles; The need for learning object development; Current practice: categories and features of library tutorials; Effective design of learning objects; Pedagogical considerations for tutorials; Interactivity options for tutorials; Assessment of learning objects; The value and process of usability studies; Marketing learning objects for broad visibility; Resources.

360 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 688 3 E-ISBN: 978 1 78063 325 1 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843346883

Ethical Behaviour in the E-Classroom What the online student needs to know Cassandra Smith, Ashford University, USA Chandos Learning and Teaching Series No. 7 This book covers ethical behaviour in the online classroom. Written for distance education students in higher education worldwide, the book serves as a guide for students in the e-classroom in examining ethical theories and behaviour. A number of salient questions are addressed: What is ethical? What does ethical behaviour consists of in an e-classroom? What are violations of ethics in the e-classroom? Students will have the opportunity to review real-life ethical dilemmas in the online classroom, state their positions by engaging in discussion, and reflect on the repercussions of unethical behaviour.

CONTENTS

Assessing behaviour; Ethical theories and e-learning; Processing thoughts: Critical thinking; Rules of conduct: Plagiarism; Moral dilemmas online; Transformative language: Communication in e-learning; Ethic boards: Discussion responses; Adhering to principles: Researching; Critical thinking; Ethical expectations: Students.

198 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 689 0 E-ISBN: 978 1 78063 306 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346890

This book examines the problems, pitfalls and opportunities of different models of assessing research quality, drawing on studies from around the world. Aimed at academics, education officials and public servants, key features include an overview of the argument of whether research should be assessed and how research quality should be determined. Prometheus Assessed? offers a survey of research assessment models in the US, UK, Japan and New Zealand and includes an examination of citation analysis and comparison between the different models.

CONTENTS

Prometheus assessed? Publication, citation and bibliometric assessment of research; Peer review, refereeing and their discontents: A failed model or simply the least worst option?

From the Research Assessment Exercise to the Research Excellence Framework: Changing assessment models in the United Kingdom? Perils of peer review in a small country?

The Performance Based Research Fund in New Zealand; Research evaluation in Japan: The case of the National University Corporations; Conclusion: Prometheus assessed and lessons for research assessment.

384 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 589 3 E-ISBN: 978 1 78063 301 5 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843345893

Instructional Strategies and Techniques for Information Professionals Nicole Cooke, Montclair State University and Jeffrey Teichmann, Rutgers University, USA Chandos Information Professional Series …a bright and light practical guide, easy to absorb. …

Recommended.’

The Australian Library Journal Increasingly, library personnel are called upon to teach classes, deliver presentations and represent their organizations in an official capacity. This book is designed to assist those professionals with little to no experience designing and delivering training, instructional sessions, and presentations.

Suitable for all librarians, library staff and library school students, this practical guide will get the library professional up and running as a trainer and presenter.

CONTENTS

Part 1 General overview: To train or not to train? Whom should we train or instruct? How should we train or instruct?

Part 2 Content: Developing the training plan and content; Evaluating your training plan and content. Part 3 The nuts and bolts: Who will conduct the training? The logistics of training; The trainer’s toolbox: Tips and tricks for making training successful. Part 4 Training completed! What next?

Keeping current; Keeping connected.

144 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 643 2 E-ISBN: 978 1 78063 295 7 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346432

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39

e-learning and research Enhancing Learning and Teaching through Student Feedback in Engineering Edited by Chenicheri Sid Nair, University of Western Australia, Arun Patil, Central Queensland University, Australia and Patricie Mertova, University of Oxford, UK Chandos Learning and Teaching Series No. 6 Documenting the experiences of academics, higher education leaders and managers with expertise in these areas, this book is the first in a series on student feedback focusing on a specific discipline, in this case engineering. Valuable contributions have been made by a variety of experts in the area of higher education quality and student feedback in the field of engineering.

CONTENTS

Student feedback in engineering: A discipline-specific overview and background; Advances in engineering education in Chile using student feedback; Formative student feedback: Enhancing the quality of learning and teaching; Role of soft skills in engineering education: Students’ perceptions and feedback; Engineering programmes in Thailand: Enhancing the quality of student feedback; Summative quality assurance systems: Not good enough for quality enhancement; Engineering programmes in the UK: The student feedback experience; Trends, issues and the future of student feedback in engineering.

164 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 645 6 E-ISBN: 978 1 78063 299 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346456

Teaching Research Processes The faculty role in the development of skilled student researchers William Badke, Trinity Western University, Canada Chandos Information Professional Series ‘This book should prove valuable to anyone trying to design a relational approach to IL and integrate it within curricula.’

Journal of Information Literacy Information literacy is defined as the ability to identify a research problem, determine the kinds of information needed to answer it, acquire needed information efficiently and effectively, evaluate the acquired information well and apply it skillfully to the problem at hand. This book proposes a new vision in which information literacy, reconceived as “Research Processes”, becomes the domain of teaching faculty, with the assistance of librarians.

CONTENTS

Defining research processes; Research ability inadequacies in higher education; Research processes and faculty understanding; Current initiatives in research processes; The role of disciplinary thinking in research processes; Research processes in the classroom; Tentative case studies in disciplinary research process instruction; Research processes transforming education; Resourcing the enterprise; Conclusion.

240 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 674 6 E-ISBN: 978 1 78063 305 3 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346746

40

Becoming Confident Teachers

Plagiarism Education and Prevention

A guide for academic librarians

A subject-driven casebased approach

Claire McGuinness, University College Dublin, Ireland

Cara Bradley, University of Regina, Canada

Chandos Information Professional Series ‘This book is a goldmine for practical ‘how to’ tips, but it is also a book that advocates why librarians should become teaching librarians.’

IFLA SET Bulletin Becoming Confident Teachers examines the teaching role of information professionals at a time of transition and change in higher education. While instruction is now generally accepted as a core library function in the 21st century, librarians often lack sufficient training in pedagogy and instructional design; consequently finding their teaching responsibilities to be stressful and challenging.

CONTENTS

The evolving role of the teaching librarian; Teaching librarians: 10 concepts shaping the role; Preparing teaching librarians for practice: Focusing on the basics; Confidencezappers and how to handle them; Personal and professional development as a teaching librarian; What librarians think: Teaching and learning in the real world.

246 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 629 6 E-ISBN: 978 1 78063 271 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346296

‘…this book has appeared at exactly the right time to remind us of the importance of information ethics in academic education and beyond.’ ‘…fills a gap in the literature and will prove a vital addition to the collection of all university and college libraries.’

The Australian Library Journal Academic librarians and university instructors worldwide are grappling with an increasing incidence of student plagiarism. Recent publications urge educators to prevent plagiarism by teaching students about the issue, and some have advocated the value of a subject-specific approach to plagiarism prevention education.

There is, however, a complete lack of resources and guidance for librarians and instructors who want to adopt this approach in their teaching.

This book opens with a brief overview of plagiarism today, followed by arguments in favour of a subject-based approach. The rest of the book is divided into academic subject areas and features an overview of the major issues in that subject area, followed by a high profile and engaging case within the discipline.

CONTENTS

Student Feedback The cornerstone to an effective quality assurance system in higher education Edited by Chenicheri Sid Nair, University of Western Australia and Patricie Mertova, University of Oxford, UK

The need for a subject-specific case-driven approach to plagiarism education; Humanities and social sciences; Science; Professional studies; Fine arts; General examples for first year writing classes.

184 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 584 8 E-ISBN: 978 1 78063 260 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345848

Chandos Learning and Teaching Series No. 5 In recent years, student feedback has appeared at the forefront of higher education quality. In particular, the issues of effectiveness and the use of student feedback to affect improvement in higher education teaching and learning, and also other areas of student tertiary experience.

Despite this, there has been a relative lack of academic literature, especially in book format, focusing on the experiences of academics, higher education leaders and managers with expertise in this area. This comprehensive book addresses this gap.

CONTENTS

The Lessons Learned Handbook Practical approaches to learning from experience Nick Milton, Knoco Ltd, UK ‘The book is very practical and contains lots of advice, justified, how to perform each of the steps suggested in the process of lessons learned’

Knowledge Management and Organizational Learning CONTENTS

Part 1 Overview: The nexus of feedback and improvement.

Part 2 International perspectives: Student feedback in the US and global contexts; Student feedback in higher education: A Malaysian perspective; Improving university teaching through student feedback: A critical investigation; Student feedback in the Australian national and university context.

Part 3 Tools and administration: Tools for effective student feedback; Web-based or paper-based surveys: A quandary?

Inclusive practice in student feedback systems; Action and the feedback cycle.

Introduction: learning lessons; Elements of a lesson learning system; Lessons learned approaches; Principles of lesson identification; Processes of lessons identified; Writing down the lessons; Taking action; Process ownership and process update; Ensuring lessons and updated processes are re-applied; Technology to support lesson learning; Sharing and seeking the unwritten lessons; The governance of lesson learning; The principles and processes of safety investigations; Learning lessons in networks at Mars, Inc,; Wikis as part of a learning system: A conversation with Peter Kemper; How not to learn lessons; Conclusions.

182 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 573 2 E-ISBN: 978 1 78063 258 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345732

206 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 587 9 E-ISBN: 978 1 78063 192 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345879

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Available / will be available on Chandos Publishing Online

e-learning and research Online Learning and Assessment in Higher Education

Leadership and Management of Quality in Higher Education

A planning guide Robyn Benson and Charlotte Brack, Monash University, Australia CONTENTS

Where to start; Teaching with technology – considering your options; Online learning design and development; Online assessment; Evaluation; Conclusion.

224 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 577 0 E-ISBN: 978 1 78063 165 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345770

The Critical Assessment of Research Traditional and new methods of evaluation Alan Bailin and Ann Grafstein, Hofstra University, USA Chandos Information Professional Series ‘This is an excellent introduction to assessing and evaluating research and unlike any book currently available.’

Journal of Academic Librarianship

Edited by Chenicheri Sid Nair, University of Western Australia, Len Webster, Monash University, Australia and Patricie Mertova, University of Oxford, UK Chandos Learning and Teaching Series No. 4 CONTENTS

Part 1 Overview: Growth of the quality movement in higher education. Part 2 Leadership of quality in higher education: Initiative-based quality development and the role of distributed leadership; A leadership model for higher education quality; A framework for engaging leadership in higher education quality systems. Part 3 Approaches of managers to quality in higher education: Quality management in higher education: A comparative study of the United Kingdom, The Netherlands and Finland; Towards a culture of quality in South African higher education. Part 4 Auditing quality in higher education: Auditors’ perspectives on quality in higher education. Part 5 Academic development and quality in higher education: Academic development as change leadership in higher education; Quality in the transitional process of establishing political science as a new discipline in Czech higher education (post 1989); Academic development and quality in Oman: Mapping the terrain. Part 6 Resources and trends in higher education quality: New directions in quality management; Dubai’s Free Zone model for leadership in the external quality assurance of higher education; Trends in quality development.

246 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 576 3 E-ISBN: 978 1 78063 037 3 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345763

CONTENTS

The gold standards; Sponsorship and funding; Research paradigms; The dissemination of research; Moving beyond the gold standards: Tools and techniques.

132 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 543 5 E-ISBN: 978 1 78063 027 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345435

Networked Collaborative Learning Social interaction and active learning Guglielmo Trentin, CNR - Institute for Educational Technology, Italy Australian Academic and Research Libraries ‘This book is definitely worth reading for those who are thinking about adopting a technology enhanced learning model.’

Teaching Theology and Religion

Peter Vinkler, Hungarian Academy of Sciences, Hungary

CONTENTS

Technology-enhanced learning and networked collaborative learning; The pedagogical dimension; The e-teacher professional dimension; The instructional design dimension; The evaluation and assessment dimension; Conclusions.

Chandos Learning and Teaching Series No. 2 CONTENTS

Basic categories of scientometrics; Classification of the indicators of evaluative scientometrics; Publication growth in science; Scientific eminence of journals: The Garfield Factor and the Current Contribution Index; The ageing of scientific information; Scientometric indicators for the assessment of publications; Reference strategy: Model of manifested communication through publications; Frequency of and strength of motives in referencing: The Reference Threshold Model; Research contribution and share of credit of individual authors; Standards in scientometric assessments; Scientometric assessments: Application of scientometrics for the purposes of science policy; Institutionalisation of Scientific Information: A scientometric model (ISI-S model); Conclusions.

336 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 572 5 E-ISBN: 978 1 78063 025 0 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843345725

From portals to science gateways Robert Allan, STFC Daresbury Laboratory, UK Chandos Information Professional Series ‘A useful addition to the stock of many libraries in universities and other research institutions.’

Refer ‘A valuable resource for e-research initiated and novices at present, and will document the state of e-research in 2008 for posterity.’

Library Management CONTENTS

Motivation and requirements; Creating and using research data; Managing and using digital information; Collaboration, trust and security; Domain differences and usability; VRE architecture: The technology; E-infrastructure and grid resources; Desktop environments and the web; Desktop environments and the web; Example 1: E-infrastructure for social science research; Example 2: E-infrastructure for experimental facilities; Conclusions: Lessons learned and limitations.

284 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 562 6 E-ISBN: 978 1 78063 014 4 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843345626

The Internet and Higher Education Achieving global reach

‘This is an informative and well-researched text.’

The Evaluation of Research by Scientometric Indicators

Virtual Research Environments

184 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 501 5 E-ISBN: 978 1 78063 164 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345015

Measuring Academic Research How to undertake a bibliometric study Ana Andres, University of Barcelona, Spain CONTENTS

Descriptive analyses; Author production; Journal productivity; Scientific collaborations; Author citation analysis; Journal citation analysis; Important considerations; Final considerations.

186 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 528 2 E-ISBN: 978 1 78063 018 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345282

Alfred Rovai, Regent University, USA Chandos Learning and Teaching Series No. 1 CONTENTS Key concepts of global online higher education; Global distance education issues; Technology and the internet; Designing global online programmes and courses; Global online teaching and learning; Quality assurance and institutional effectiveness; Summary and conclusion.

266 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 524 4 E-ISBN: 978 1 78063 162 2 £42.50/US$70.00/€50.00 www.woodheadpublishing.com/9781843345244

Global Research Without Leaving Your Desk Travelling the world with your mouse as companion Jane Macoustra, Tai-Pan Research, UK Chandos Information Professional Series ‘A very good addition to the expanding world of books guiding users to the enormous depth and breath of business related information the world wide web can provide.’

Refer CONTENTS

Tools and search engines, and their characteristics; Global business information; Do you know your customer? Terrorism, surveillance and corruption; Where next? What’s new? Next generation social networking tools to enhance research outcomes; Conclusion; Fun stuff.

228 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 366 0 E-ISBN: 978 1 78063 021 2 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843343660

Find us on Twitter: @ChandosTweets, Facebook at: /ChandosPublishing and Linkedin: /company/chandos-publishing

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e-learning and research Keeping the User in Mind

Combating Student Plagiarism

Instructional design and the modern library

An academic librarian’s guide

Valeda Dent Goodman, Long Island University, USA

Lynn Lampert, California State University, USA

Chandos Information Professional Series

Chandos Information Professional Series

CONTENTS

‘…cites a range of timely examples, not limiting herself to print but also including audio and video. … devotes a considerable number of pages to a review of the academic library literature that provides a comprehensive overview for library school students and others who may be new to the topic.’

A brief history of instructional design; How we learn: Fundamental learning theory and the connection to instructional design; The many faces of instructional design: Highlighting the diversity of instructional design models; Instructional design and higher education; In the mix: Instructional design and the instructional mashup; Closing the gap between instructional strategies and instructional design; The instructional design process in action: Highlights from Kognito Interactive; Administrative and professional challenges to the use of instructional design in the academic library; Keeping the user in mind: Using design thinking connect libraries and instructional design; A glimpse of the future: The semantic web and library instructional design.

214 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 486 5 E-ISBN: 978 1 78063 005 2 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344865

Electronic Portfolios Personal information, personal development and personal values Simon Grant, Consultant

‘Good information analysis. Useful in process development and implementation. Emphasis on ethical issues links up to personal ownership that needs first priority attention.’

Wijnand Aalderink and Marij Veugelers – SURF NL Portfolio, Dutch portfolio expert group CONTENTS

Part 1 Principles of e-portfolio systems: Some scenarios of e-portfolio use; Who wants personal information? The rationale behind recording and storing personal information; Portfolio purposes outlined; Portfolio information; Issues with portfolio information; The need for common terms in portfolio information; Portfolio functionality; Applying e-portfolio principles. Part 2 How to do things with e-portfolio and related tools: How to use tools for assessment; How to use tools for recording significant personal information; How to use tools for self-presentation; How to use tools provided for your own development; How to motivate and help others to use tools; How to develop e-portfolio tools; How to coordinate e-portfolio and administrative tools; How to develop interoperability in tools; How to publish terms for common use by tools. Part 3 Future vision: Notes on portfolio environments and values; Matching information for people; Personal values, identity and personality; Developing personality and personal values; Ethical development and values in society; The culture of information and choice: An analogy with the development of agriculture; In conclusion?

260 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 401 8 E-ISBN: 978 1 78063 007 6 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344018

Principles of E-learning Systems Engineering Lester Gilbert, University of Southampton and Veronica Gale, Consultant, UK

Portal: Libraries and the academy ‘To faculty and university administrators, this book demostrates the way that librarians can collaborate with them to combat plagiarism on campus.’

The Journal of Academic Librarianship ‘…is successful in providing perspective.’

Journal of The School Library Association

Introduction; General systems theory; Project development framework; E-learning systems structure and content; Feasibility; Front-end analysis; Project plan; Initial design; Detailed design: e-learning transactions; Detailed design: lesson plans; Detailed design: remaining steps; Production; Pilot, distribution, use and evaluation; Quality management; Project management; References.

350 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 290 8 E-ISBN: 978 1 78063 119 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 291 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342908

CONTENTS

Introduction: technology seems to be changing everything; Society’s pervasive culture of copying; The role of the academic librarian in combating student plagiarism; How do students and universities view plagiarism? Information literacy frameworks: working towards the ethical use of information by students; Discipline-based approaches to combating student plagiarism; Thwarting student plagiarism through collaborations: faculty-librarian partnerships and beyond; Practical approaches to promoting citation methods and the ethical usage of information; Plagiarism-detection software services and other uses of technology to combat student plagiarism.

206 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 282 3 E-ISBN: 978 1 78063 134 9 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 283 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342823

A Sense of Control Virtual communities for people with mobility impairments Christine Tilley, Queensland University of Technology (QUT), Australia Chandos Information Professional Series ‘…an exciting piece of research’

Online Information Review CONTENTS

Communication, information and well-being for people with disabilities; Virtual communities’ research – the perspective; Governments’ policies, legislative and telecommunications regulatory frameworks and information policy; Information needs research for people with disabilities; Deconstructing the narratives of people with physical disabilities – towards a well-being model for a successful virtual community; Findings from the narratives of the allied health/ information/policy professionals – confirming the relevance of the emerging well-being model; Model construction; Future directions for virtual communities for people with physical disabilities.

308 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 521 3 E-ISBN: 978 1 78063 144 8 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 522 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843345213

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Chandos Information Professional Series CONTENTS

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Teaching with Technology An academic librarian’s guide Edited by Joe Williams and Susan Goodwin, Texas A&M University Libraries, USA Chandos Information Professional Series CONTENTS

Screen casting 101: Online video tutorials for library instruction; Blogs, wikis, RSS and podcasting: Web 2.0 tools for academic librarians and educators; Virtual reference and instruction; Mobile computing; Beyond the keyboard: optimising technology spaces for collaborative learning, instruction and service; Libraries in the course management systems learning environment; Academic librarians in the age of videoconferencing: Tools for teaching, collaboration and professional development; Conclusion.

176 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 172 7 E-ISBN: 978 1 78063 113 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 173 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341727

Online Databases and Other Internet Resources for Earth Science Pillarisetty Venkataramana, Domex e-Data Pvt. Ltd, India Chandos Information Professional Series CONTENTS

Introduction; Earth science resources and the internet; Databases and other resources for the Polar Regions; Geochemistry; Geophysics and environmental studies; Marine sciences; Palaeontology; Geology and geomorphology; Conclusions.

332 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 238 0 E-ISBN: 978 1 78063 118 9 £49.50/US$80.00/€60.00 hardback ISBN: 978 1 84334 239 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342380

Available / will be available on Chandos Publishing Online

Publishing PUBLISHING

Delivering E-Learning for Information Services in Higher Education

NEW The Ecology of Academic Journals

Paul Catherall, North East Wales Institute of Higher Education, UK

Bozena Mierzejewska, Fordham University, USA

Chandos Information Professional Series ‘…well researched, presenting critical reviews and evaluations of current software and sites, a review of the professional literature in the field, and the results of Clyde’s research on the subject.’

Education Libraries CONTENTS

Introduction to e-learning; Virtual learning environments; Managing the virtual learning environment; Training and user support; Accessibility and legal issues; Other online learning tools; Quality assurance and monitoring; Conclusion.

232 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 088 1 E-ISBN: 978 1 78063 073 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 095 9 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340881

Chandos Information Professional Series The fate of academic journals is highly contested.

Pessimistic pundits predict their imminent demise while others envisage a new era of participatory knowledge creation and web only publications, with yet others advocating increased involvement of scholars and libraries in developing a “fair” system of scholarly publishing. The book is written against the backdrop of the complete transformation of scholarly communication. It considers the multifaceted nature of academic journals in a systematic investigation of the journal’s eco-system - a metaphor indicating the importance of relationships between all involved stakeholders, their environments and their functioning as a unit.

CONTENTS

Electronic Resources in the Virtual Learning Environment A guide for librarians Jane Secker, London School of Economics, UK Chandos Information Professional Series CONTENTS

The digital library; E-learning and the digital library; E-learning and information literacy; Copyright and licensing digital texts; Technical standards, specifications and access management; Case studies and practical examples; Conclusion.

192 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 059 1 E-ISBN: 978 1 78063 070 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 060 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340591

Performing Hybridity Impact of new technologies on the role of teacher-librarians Kerry Mallan, Roy Lundin, Raylee Elliott-Burns, Geraldine Massey and Anne Russell CIS Research Reports 6 ‘The study provides an informed basis for making improvements to teacher librarianship education and ongoing professional development.’

Margaret Butterworth - Access CONTENTS

Methodology; Conceptual framework and literature review; Impact of new technologies: findings; Conclusions and implications; Recommendations.

76 pages 290 x 206mm (8 x 11) paperback 2002 ISBN: 978 1 876938 00 0 E-ISBN: 978 1 78063 282 7 £18.95/US$30.00/€25.00 www.woodheadpublishing.com/9781876938000

The system of academic publishing; The role of academic journals in the knowledge system; Trends in journal publishing and scholarly communication; Contexts of journal’s eco-system; Ecological dynamics.

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 571 8 E-ISBN: 978 1 78063 365 7 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843345718

NEW 24/7 Reference Global partnerships Susan McGlamery, QuestionPoint Programs, USA Chandos Information Professional Series Collaboration and cooperation has become the most frequently used method by which libraries can leverage scarce resources in order to meet an increasingly demanding user base. 24/7 Reference examines the role of cooperative reference in today’s information space by taking an in-depth look at the world’s largest collaborative reference service, the 24/7 Reference Cooperative. The book discusses how the Cooperative provides a 24 hour live chat reference service through the coordinated efforts of over 1,400 participating libraries in the US and the UK. The Cooperative’s continued success, challenges and roles in a Web 2.0 world are also explored.

NEW Academic Librarianship, Publishing, and the Tenure Track Creative strategies for scholarly success Karl Madden, City University of New York, USA Chandos Information Professional Series The publishing process is critical to the tenure track for academic librarians. Creativity and passion are essential components in the quest for reappointment and promotion. Academic Librarianship, Publishing, and the Tenure Track provides a strategy for academic librarian faculty productivity in conferences, journal articles, and book chapters, in support of reappointment and promotion, including the personal experiences of the author. It presents the author’s systematic approach, built upon the development of passionate creativity and social networking. The creative process is examined and applied to productivity, following a proven chronology. Divided into nine chapters, Academic Librarianship, Publishing, and the Tenure Track begins by looking at academic writing as a creative art, before moving on to the tenure track, and notions of ‘publish or perish’ in the second chapter. Chapters three, four and five deal with: academic librarians, including the MLS and PhD; LIS research, including subject specific research and; an empirical and general review of quantification and qualification. Chapter six engages with the process of publishing itself.

Chapter seven looks at the application portfolio for tenure itself, and the penultimate chapter considers the international context. Finally, the book wraps it all up in a summing up section.

CONTENTS

Academic writing as a creative art; The tenure track: Publish or perish; Academic librarians, the MLS and PhD; LIS research: Subject-specific, LIS-related; Quantification/ qualification: Empirical and general-review; The process: Abstract, paper, presentation, journal proposal, submission, peer-review, editing; Application for tenure: The portfolio; International contexts.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 706 4 E-ISBN: 978 1 78063 372 5 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347064

CONTENTS

The role of cooperation in virtual reference services; Issues with virtual reference cooperation; The future – reference and the community.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 555 8 E-ISBN: 978 1 78063 340 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843345558

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43

Publishing Academic and Professional Publishing Edited by Robert Campbell, Wiley-Blackwell Publishing, Ed Pentz, CrossRef and Ian Borthwick, IET Standards, UK

Supporting Research Writing

A Librarian’s Guide on How to Publish

Roles and challenges in multilingual settings

Srecko Jelusic and Ivanka Stricevic, University of Zadar, Croatia

Edited by Valerie Matarese, Editorial Consultant, Italy

Chandos Information Professional Series

Chandos Information Professional Series

‘Every chapter offers value to the reader. The editors have skillfully succeeded in curating a comprehensive assessment of the academic publishing sector today.’

‘The strengths of this book will no doubt allow Academic and Professional Publishing to position itself as an essential text for anyone interested in the scholarly publishing environment.’

Libfocus ‘The book has the feel of attending a productive meeting with a mix of interesting facts, worthwhile references, and different perspectives on important topics providing food for thought.

A thoughtful overview of the landscape combined with an in-depth look at specific areas.’

Scholarly Kitchen Publishers have embraced the challenges presented by the rise of the Internet and the growth in research and publications output, investing in digital technologies to enrich content, build upon the user experience and improve stakeholder access to and discovery of knowledge. Examples of this innovation include online submission and management systems to ensure efficiency and quality in the peer review process, digital architectures and digitised backfile literature, new communications channels and business models, and enhanced article formats.

This book presents a comprehensive review of the integrated approach publishers take to support and improve communications within academic and professional publishing.

CONTENTS

Introduction: Overview of academic and professional publishing; Peer review in a rapidly evolving publishing landscape; The scholarly ecosystem; The digital revolution; Publishing and communication strategies; Development of journal publishing business models and finances; Development of book publishing business models and finances; Editorial and production workflows; Electronic publishing standards; Citation, bibliometrics and quality: Assessing impact and usage; Relating content to the user; Sales, licensing and marketing; The evolving role of libraries in the scholarly ecosystem; Publishing ethics and integrity; Legal aspects and copyright; Relationship management; Does journal publishing have a future? External forces and their impacts on academic and professional publishing; Career development in academic and professional publishing; Epilogue: Trust in academic and professional publishing.

510 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 669 2 E-ISBN: 978 1 78063 309 1 £60.00/US$100.00/€70.00 www.woodheadpublishing.com/9781843346692

Supporting Research Writing explores the range of services designed to facilitate academic writing and publication in English by non-native English-speaking (NNES) authors. It analyses the realities of offering services such as education, translation, editing and writing, and then considers the challenges and benefits that result when these boundaries are consciously blurred.

It thus provides an opportunity for readers to reflect on their professional roles and the services that will best serve their clients’ needs.

CONTENTS

The contribution of language professionals to academic publication: Multiple roles to achieve common goals. Part 1 Teaching NNES authors to write in English: Teaching academic writing in Europe: Multilingual and multicultural contexts; Writing process research: Implications for manuscript support for academic authors; Using genre analysis and corpus linguistics to teach research article writing; Using strategic, critical reading of research papers to teach scientific writing: The reading–research–writing continuum. Part 2 Helping NNES authors publish through translation: The translator as cultural mediator in research publication; Giving authors a voice in another language through translation; Bilingual publication of academic journals: Motivations and practicalities. Part 3 Facilitating publication through editing and writing support: Defining and describing editing; Journal copy-editing in a non-anglophone environment; The authors’ editor: Working with authors to make drafts fit for purpose; The writer’s approach to facilitating research communication: A very different way of engaging with authors; Part 4 Blurring the boundaries: Didactic editing: Bringing novice writers into the arena of scholarly publishing; Collaborative research writing: Developmental editing with an underlying educational vein; Putting ‘wordface’ work at the centre of academic text production: Working with an international journal to develop an authors’ mentoring programme; Afterword supporting research writing in non-anglophone Europe: Reflections and recurring themes.

330 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 666 1 E-ISBN: 978 1 78063 350 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346661

E-books in Academic Libraries Ksenija Mincic-Obradovic, University of Auckland, New Zealand Chandos Information Professional Series ‘...the author is bringing to a reader a wide range of interesting problems and facts…

This is a very useful introductory text for those getting acquainted with the issues of e-books.’

Information Research CONTENTS

The (magical) world of e-books; Between publishers and library needs; Developing and managing e-book collections; Connecting with users; New opportunities; Future considerations.

224 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 586 2 E-ISBN: 978 1 78063 050 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345862

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A Librarian’s Guide on How to Publish discusses the publishing strategies needed for the development of skills that are essential for successful job requirements and the production of quality print and electronic publications.

The book serves as a useful guide indicating the main principles of professional library publishing activities in both print and virtual environments.

CONTENTS

Brief overview of the history of publishing; Technologydriven publishing and libraries; An overview of publishing fields and publishing capital; Basics of the library publishing chain; Basic professions in publishing applied to library publishing; Variety in library publishing; Relations with other publishers; Conclusions.

166 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 619 7 E-ISBN: 978 1 78063 261 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346197

Scholarly Communication in Library and Information Services The impacts of open access journals and e-journals on a changing scenario Bhaskar Mukherjee, Banaras Hindu University, India Chandos Information Professional Series ‘This is an impressive piece of work and one that will be of use to any scholar in the field wishing to know where best to place his or her papers for best effect, as well as being of general interest to those involved in the open access arena.’

Information Research CONTENTS

Changing scenario of scholarly communication: Journals, e-journals and Open Access journals; Open Access journals in Library and Information Science; Qualitative, quantitative and webometric analysis; Qualitative analysis of journals’ websites; Quantitative analysis of journals’ contents; Web citation analysis of journals’ contents; Scholars’ motivation for hyperlinking; Summary.

318 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 626 5 E-ISBN: 978 1 78063 208 7 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843346265

Scientific Publishing From vanity to strategy Hans Roosendaal, Kasia Zalewska-Kurek, Peter Geurts, University of Twente, The Netherlands and Eberhard Hilf, Institute for Science Networking Oldenburg GmbH, Germany Chandos Information Professional Series CONTENTS

Business models in the research environment; Research environment; Acquisition of scientific information; The market for scientific information; Criteria for business models in scientific publishing; Scenarios for scientific publishing; Consequences for stakeholders; Summary and conclusions.

190 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 490 2 E-ISBN: 978 1 78063 210 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843344902

Available / will be available on Chandos Publishing Online

Publishing Open Access and its Practical Impact on the Work of Academic Librarians Collection development, public services, and the library and information science literature Laura Bowering Mullen, Library of Science and Medicine of Rutgers, The State University of New Jersey, USA Chandos Information Professional Series CONTENTS

Librarians and their own open access publishing; Collection development and open access; Librarians and their roles in the academy; Collection development librarians and open access; Public services work and open access; Open access and technical services; Conclusion.

254 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 593 0 E-ISBN: 978 1 78063 022 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345930

Scholarly Communication for Librarians Heather Morrison, University of British Columbia, Canada Chandos Information Professional Series ‘One of the book’s strongest chapters examines the economics of scholarly journals using the concept of the cost per article of producing articles in various types of journals.’

Digital Library Archives CONTENTS

Scholarship and scholarly communication; Scholarly journals; Publishing: The scholarly mission, and the multi-billiondollar industry; Libraries and librarians; Authors’ rights and intellectual property; Open access; The economics of scholarly communications in transition; Emerging trends and formats; Summary and conclusions.

264 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 488 9 E-ISBN: 978 1 78063 219 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344889

Never Mind the Web Here comes the book Miha Kovac, University of Ljubljana, Slovenia ‘...enjoy this intelligent, proactive book for yourself.’

Springer Publishing Res. Quarterly ‘…this book is well worth reading and forms a valuable counterweight to much of the rapid tepid, conformist LIS literature.’

Library Review CONTENTS

Introduction; The book: this charming old lady; Printing and the birth of modernity; The European and American book markets; Social context of the book; An anorexic dachshund with a long tail; The e-book is a paper tiger.

204 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 405 6 E-ISBN: 978 1 78063 216 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 406 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344056

The Future of the Academic Journal

The Brave New World of Publishing

Edited by Bill Cope, University of Illinois and Common Ground Publishing, USA and Angus Phillips, Oxford Brookes University, UK

The symbiotic relationship between printing and book publishing

‘Definitely a worthy addition to every academic librarian’s personal collection.’

The origins and evolution of the book and printing processes; Why conventional and digital printing processes will coexist for some time to come; A new business model requires a new means of production; The state of digital printing and integrated book manufacturing systems; New book genres and book architectures made possible by digital printing; Digital printing and the internet complement each other.

Manfred Breede, Ryerson University, Canada CONTENTS

Library Management Journal CONTENTS

Introduction. Part 1 Knowledge systems: Signs of epistemic disruption: transformations in the knowledge system of the academic journal; Arguments for an open model of e-science. Part 2 The journals business: Business models in journals publishing; The growth of journals publishing; The post-Gutenberg open access journal; Publishing journals under a hybrid subscription and open access model; The future of copyright: what are the pressures on the present system? Journals ranking and impact factors: how the performance of journals is measured. Part 3 Academic practices: ‘Cannot predict now’: the role of repositories in the future of the journal; Libraries and the future of the journal: dodging the crossfire in the e-revolution, or leading the charge? Academic publishing and the political economy of education journals; Doing medical journals differently: open Medicine, open access and academic freedom. Part 4 The journal internationally: The status and future of the African journal; The future of the journal in Asia: an information ethnographer’s notes; The future of the academic journal in China. Part 5 Digital transformations: Effects of the internet lifecycle on product development; Beyond the static text: multimedia interactivity in academic journal publishing in the humanities and social sciences (not). Part 6 Coda: ‘The tiger in the corner’: will journals matter to tomorrow’s scholars?

416 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 416 2 E-ISBN: 978 1 78063 011 3 £60.00/US$100.00/€70.00 www.woodheadpublishing.com/9781843344162

210 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 439 1 E-ISBN: 978 1 78063 218 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 440 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344391

Scholarly Communication in China, Hong Kong, Japan, Korea and Taiwan Edited by Jingfeng Xia, Rutgers University Libraries, USA Chandos Information Professional Series ‘…an excellent collection of essays detailing many aspects of intellectual life in Asia.’

The Electronic Library (Emerald Publishing)

New Thinking for 21st Century Publishers

CONTENTS

Emerging patterns and evolving stratagems

200 pages 234 x 156mm (6 x 9) hardback 2008 ISBN: 978 1 84334 322 6 E-ISBN: 978 1 78063 213 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343226

Scholarly communication in China; Scholarly communication in Hong Kong and Macao; Scholarly communication in Japan; Scholarly communication in Korea; Scholarly communication in Taiwan.

Joost Kist, formerly Wolters Kluwer, The Netherlands ‘…succeeds in both entertaining and educating the reader about the rapidly evolving competitive landscape in publishing.’

Developing Open Access Journals

‘…an excellent supplementary text for a publishing course of study.’

David Solomon, Michigan State University, USA

LOGOS CONTENTS

Introduction; The past as prologue; Defining the resources and assembling the pieces; Players in the electronic publishing game; Many roads to electronic publishing; The 21st-century publisher; The future as epilogue.

178 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 445 2 E-ISBN: 978 1 78063 217 9 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 446 9 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344452

A practical guide Chandos Information Professional Series CONTENTS

Part 1 Background information: Introduction; Examples of successful open access journals. Part 2 Crafting a new open access journal: Journal planning issues; Hosting and data systems; By-laws, policies and other journal documentation; Resources and financing; Disseminating the content of your journal. Part 3 Maintaining and operating an open access journal: Launching the journal; Maintaining and sustaining an OA journal; Concluding remarks.

192 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 339 4 E-ISBN: 978 1 78063 215 5 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 340 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343394

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Electronic and information resources ELECTRONIC AND INFORMATION RESOURCES

The Future of the Book in the Digital Age Edited by Bill Cope, University of Illinois and Common Ground Publishing, USA and Angus Phillips, Oxford Brookes University, UK

NEW Making Theses and Dissertations Available Electronically

‘…a very interesting collection of essays.’

Program CONTENTS

Introduction; If it isn’t on the Internet, it doesn’t exist; Plus ça change … print on demand reverts book publishing to its pre-industrial beginnings; Where is the value in publishing? The Internet and the publishing value chain; Venues for vanity: methods and means of self-published books; Towards understanding patterns of book consumption in Europe; The future of reading as a cultural behaviour in a multi-channel media environment; Bookselling culture and consumer behaviour; Diversity, or is it all the same?

Book consumption on the Internet in Sweden; New voices in the new millennium; Reviving the oral tradition: the evolution of audiobooks; Are you being served? Librarianship past, present and future; Access, convergence and print on demand: The library dimension; New text technologies, globalization and the future of the book; A whiff of tobacco smoke on the page.

248 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 240 3 E-ISBN: 978 1 78063 212 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 241 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342403

Open Access Key strategic, technical and economic aspects Edited by Neil Jacobs, Consultant, UK Chandos Information Professional Series 264 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 203 8 E-ISBN: 978 1 78063 211 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 204 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342038

E-book Publishing Success How anyone can write, compile and sell e-books on the internet

Susan Copeland, The Robert Gordon University, UK and Gail McMillan, Virginia Polytechnic and State University, USA Chandos Information Professional Series This book provides librarians with a practical guide for making theses and dissertations available in electronic format. It also provides academic staff and students with an overview of recent developments in this area. It covers specific issues, ranging from why it is useful to make this form of research output accessible on the web and how to persuade university managers that this is so, to practical advice on including Electronic Theses and Dissertations (ETDs) in institutional repositories and the training that should be provided to students who are being encouraged to express their research results in multimedia format, to submitting their work in accordance with new regulations.

CONTENTS

ETDs in context; The definition of an ETD; The benefits of ETDs; Achieving the ‘culture change’; Making ETDs available; Providing training; International developments; Keeping up to date.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 341 7 E-ISBN: 978 1 78063 344 2 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843343417

NEW The Ecosystem of Digital Assets Crowds and clouds Tobias Blanke, King’s College London, UK Chandos Information Professional Series Digital asset management is undergoing a fundamental transformation. Near universal availability of high-quality web-based assets makes it important to pay attention to the new world of digital ecosystems and what it means for managing, using and publishing digital assets.

The Ecosystem of Digital Assets reflects on these developments and what the emerging ‘web of things’ could mean for digital assets.

CONTENTS

180 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 099 7 E-ISBN: 978 1 78063 209 4 £42.50/US$70.00/€50.00 www.woodheadpublishing.com/9781843340997

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 716 3 E-ISBN: 978 1 78063 382 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347163

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Jung-ran Park, Drexel University, USA Chandos Information Professional Series Metadata is essential for organizing, managing and searching for information resources and has been a keystone of resource description and discovery. This book is designed to provide information professionals, paraprofessionals and students with up-to-date, practical knowledge and complex skills centering on metadata application in digital repositories and libraries.

It explores emerging user-generated metadata (e.g. social tagging) and introduces mechanisms dealing with the exploitation of social tagging to enhance information discovery and user services.

CONTENTS

Metadata and digital professionals; Metadata schemas and associated applications; Quality metadata generation: Evaluations, mechanisms and tools; Semi-automatic metadata generation; Technical architecture and systems in building digital repositories and libraries; Web 2.0 and metadata: How to exploit social tagging.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 579 4 E-ISBN: 978 1 78063 336 7 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843345794

NEW Maximizing Electronic Resources Management in Libraries Applying business process management

Chandos Information Professional Series

Chandos Information Professional Series

46

Tools, systems, and architecture

Lenore England and Stephen Miller, University of Maryland University College, USA

Introduction to the emerging Ecosystems of Digital Assets: Web APIs; Web of Things, linked media data; Commercial environment; Emerging services: location services a case study; Digital asset management in a networked environment; Federations and linked data; Collective intelligence (crowds); Service infrastructure (clouds); Networked value; Media ecosystems: Digital media; Infrastructures; Content in mobile ecosystems.

Kingsley Oghjojafor, Consultant, Nigeria

NEW Metadata Application in Digital Repositories and Libraries

Business process management (BPM) can be beneficially applied to electronic resources management (ERM) to help organize processes in libraries. As an application, BPM for ERM leads to effective organizational changes. Maximizing Electronic Resources Management in Libraries takes this novel perspective by applying BPM principles and theories to ERM. The book offers librarians a skill set ready for application to a variety of library environments. It focuses on the organizational tools offered by BPM. The first part of the book reviews key elements of ERM functions, laying the ground for the present and future use of ERM, and how it will drive methods by which libraries provide access to resources.

BPM theories are then reviewed, before a discussion of present application of BPM to ERM. A conclusion turns towards possible future applications.

CONTENTS

Elements of ERM; Organization of ERM; Principles of BPM; Application of BPM to ERM; Future Development of ERM based on BPM Principles; Conclusions for BPM Application to ERM.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 747 7 E-ISBN: 978 1 78063 428 9 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347477

Available / will be available on Chandos Publishing Online

Electronic and information resources NEW Spatializing Knowledge

NEW 24/7 Reference

Jamie O’Brien, University College London, UK

Global partnerships

Chandos Information Professional Series

Susan McGlamery, QuestionPoint Programs, USA

How can knowledge be reconfigured so as to enhance experience, enable participation, and augment environments? Spatializing Knowledge argues that knowledge is a product of human activity in a social space, and as a result is a formative resource. The book takes a step beyond ‘information visualisation’ and imagines a learning environment in which knowledge can be manipulated as an object. Practical examples from the domains of health, education, travel, museums and libraries are offered, and chapters cover knowledge and space, unpredictability and authorship, as well as agility, ubiquity and mobility.

Chandos Information Professional Series

CONTENTS

Knowledge and space; Unpredictability; Authorship; Agility; Ubiquity; Mobility.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 751 4 E-ISBN: 978 1 78063 432 6 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347514

NEW Working With Text Tools, techniques and approaches for text mining Emma Tonkin and Stephanie Taylor, University of Bath, UK Chandos Information Professional Series Text mining tools and technologies have long been a part of the repository world, where they have been applied to a variety of purposes, from pragmatic aims to support tools. Research areas as diverse as biology, chemistry, sociology and criminology have seen effective use made of text mining technologies. Working With Text collects a subset of the best contributions from the ‘Working with text: Tools, techniques and approaches for text mining’ workshop, alongside contributions from experts in the area. Text mining tools and technologies in support of academic research include supporting research on the basis of a large body of documents, facilitating access to and reuse of extant work, and bridging between the formal academic world and areas such as traditional and social media.

Jisc have funded a number of projects, including NaCTem (the National Centre for Text Mining) and the ResDis programme.

CONTENTS

Legal considerations in text analysis/mining; Sentiment analysis in Web 2.0; Text mining for biochemistry; Automated indexing and metadata extraction; Using text mining tools for social network analysis.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 749 1 E-ISBN: 978 1 78063 430 2 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347491

Collaboration and cooperation has become the most frequently used method by which libraries can leverage scarce resources in order to meet an increasingly demanding user base. 24/7 Reference examines the role of cooperative reference in today’s information space by taking an in-depth look at the world’s largest collaborative reference service, the 24/7 Reference Cooperative. The book discusses how the Cooperative provides a 24 hour live chat reference service through the coordinated efforts of over 1,400 participating libraries in the US and the UK. The Cooperative’s continued success, challenges and roles in a Web 2.0 world are also explored.

CONTENTS

The role of cooperation in virtual reference services; Issues with virtual reference cooperation; The future – reference and the community.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 555 8 E-ISBN: 978 1 78063 340 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843345558

NEW Concepts and Advances in Information Knowledge Management Studies from developing and emerging economies Edited by Kelvin Joseph Bwalya, University of Botswana, Botswana and University of Johannesburg, South Africa, Nathan Mwakoshi Mnjama and Peter Mazebe II Mothataesi Sebina, University of Botswana, Botswana Chandos Information Professional Series Effective information and knowledge resource management is a driver of competiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances in Information Knowledge Management brings out emerging and current discussion from the sub-fields of information management in this environment. This title consists of sections on key aspects of information knowledge management and addresses knowledge management, library studies, archives and records management, and information systems.

CONTENTS

NEW Library 3.0 Intelligent libraries and apomediation Tom Kwanya, Christine Stilwell and Peter Underwood, University of KwaZulu-Natal, South Africa Chandos Information Professional Series The emerging generation of research and academic library users expect the delivery of user-centered information services.

‘Apomediation’ refers to the supporting role librarians can give users by stepping in when users need help. Library 3.0 explores the ongoing debates on the “point oh” phenomenon and its impact on service delivery in libraries. This title analyses library 3.0 and its potential in creating intelligent libraries capable of meeting contemporary needs, and the growing role of librarians as apomediators.

CONTENTS

Introduction: Current issues and emerging trends in librarianship; Drivers and barriers of change in libraries and librarianship; Characterisation of the modern research and academic library user; The future of research and academic librarianship; “Point Oh” libraries: Advances in Web technology – Web 2.0 and Web 3.0; “Point Oh” libraries – Library 0.0, Library 1.0; Library 2.0; Library 3.0; Library 4.0; Change in libraries – evolution or revolution?

Reality check; “Point Oh” situation in research and academic libraries; Library 3.0: Principles; Comparison with the other library service models; Unique potential for research and academic libraries; Library 3.0 librarianship: Core competencies of librarian 3.0; Core competencies of patron 3.0; Apomediation; Research and academic librarians as apomediators; Becoming 3.0: Examples of existing 3.0 libraries; Library 3.0 tools; Library 3.0 resources; Role of professional associations; Role of training institutions; Role of researchers and academic library users.

Knowledge management; Library studies; Archives, records management; Information systems.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 754 5 E-ISBN: 978 1 78063 435 7 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347545

NEW Library Scholarly Communication Programs Legal and ethical considerations Isaac Gilman, Pacific University, USA Chandos Information Professional Series Libraries must negotiate a range of legal issues, policies and ethical guidelines when developing scholarly communication initiatives. Library Scholarly Communication Programs is a practical primer, covering these issues for institutional repository managers, library administrators, and other staff involved in library-based repository and publishing services.

CONTENTS

Part 1 Libraries and scholarly communication: The evolution of scholarly communication programs. Part 2 Institutional repositories: Overview of repository-based services; Institutional repositories and intellectual property; Research ethics; Privacy and propriety; Repository policies. Part 3 Library publishing services: Overview of library publishing services; Ethical and legal issues in journal publishing; Publication ethics; Intellectual property and publishing; Publishing policies. Part 4 The road forward: Building sustainable programs.

288 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 717 0 E-ISBN: 978 1 78063 383 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347170

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 718 7 E-ISBN: 978 1 78063 384 8 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347187

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Electronic and information resources NEW Multimedia Information Retrieval Theory and techniques Roberto Raieli, Roma Tre University Art Library, Italy Chandos Information Professional Series Multimedia Information Retrieval (MMIR) is an organic system made up of Text Retrieval (TR); Visual Retrieval (VR); Video Retrieval (VDR); and Audio Retrieval (AR) systems. So that each type of digital document may be analysed and searched by the elements of language appropriate to its nature, search criteria must be extended. Such an approach is known as the Content Multimedia Information Retrieval focuses on the tools of processing and searching applicable to the content-based management of new multimedia documents.

CONTENTS

Part 1 Theoretical and methodological innovations: A cultural and theoretical context for MIR theory; Scientific principles of MIR; Processing and indexing of digital multimedia documents; MIR’s methodology in the context of LIS; Definition of MIR methodology. Part 2 Management developments and applications: The current status of MIR systems; Examples of the functions of the MIR system; MIR techniques and technologies; The integration of MIR modalities.

376 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 722 4 E-ISBN: 978 1 78063 388 6 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843347224

NEW New Content in Digital Repositories

NEW Trends, Discovery, and People in the Digital Age

NEW Demystifying the Institutional Repository for Success

Edited by David Baker and Wendy Evans, University of St Mark & St John, UK

Marianne Buehler, University of Nevada, Las Vegas, USA

Chandos Digital Information Review No. 1

Chandos Information Professional Series

Trends, Discovery, and People in the Digital Age, summarises and presents key themes, advances and trends in all aspects of digital information today, exploring the impact of developing technologies on the information world. This book emphasises important contemporary topics and future developments from a global perspective.

Institutional repositories remain key to data storage on campus, fulfilling the academic needs of various stakeholders. Demystifying the Institutional Repository for Success is a practical guide to creating and sustaining an institutional repository through marketing, partnering, and understanding the academic needs of all stakeholders on campus.

CONTENTS

The future of digital information provision; The usability of digital information environments: Planning, design and assessment; The history of Enquire: The story of UK public libraries on the Web; Children of the cloud; Surviving or thriving? Building an information landscape; The effect the changing digital landscape is having on the dissemination of e-books and e-journals in a world dominated by Google; Resource discovery; Using the Mirrorworld to plan and build better futures for our citizens; Beyond the Google generation: Towards community-specific usage patterns of scientific information; What we leave behind: The future of data curation; The digital curation toolkit: Strategies for adding value to work-related social systems; The JISC Business and Community Engagement Programme; Skills Portal: A study skills and information literacy portal created with Open Educational Resources; Free at last; Flexible and agile university library and information services: Skills and management methodologies; Flexible and agile university library and information services: Skills and management methodologies; The future of academic libraries in the digital age; Roadblocks, potholes and obstructions on the path to new library futures.

332 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 723 1 E-ISBN: 978 1 78063 389 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843347231

The changing research landscape

NEW The Patron-Driven Library

Natasha Simons and Joanna Richardson, Griffith University, Australia

A practical guide for managing collections and services in the digital age

Chandos Information Professional Series

Dee Ann Allison, University of NebraskaLincoln, USA

Universities are under pressure to make their research output more accessible, both from government funding and policy guidelines.

Academic libraries have traditionally played an important role by exposing research output through a predominantly institution-based digital repository, with a focus on storing published works. New publishing paradigms are emerging today, with a focus on research data, huge volumes of which are being generated globally.

Repositories are the natural home for managing, storing and describing institutional research data.

New Content in Digital Repositories explores the new types of content being stored in institutional repositories with a focus on research data, creative works, and the interesting challenges they pose in areas such as metadata, persistent identifiers, and software and exchange protocols.

CONTENTS

Repository software; Metadata; Exchange protocols; Research data; Persistent identifiers; Solving name ambiguity; Reporting tools and applications; Conclusion.

252 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 743 9 E-ISBN: 978 1 78063 409 8 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347439

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CONTENTS

Traditional scholarly communication and open access publishing: Why the change? Academic shift towards open access; The successful institutional repository: What it looks like; Institutional repository collaborations and building campus relationships; Building internal and external campus institutional repository relationships; Institutional repository impact and value proposition; Looking ahead to open access opportunities.

200 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 673 9 E-ISBN: 978 1 78063 321 3 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346739

Electronic Resource Management Practical perspectives in a new technical services model Anne Elguindi and Kari Schmidt, American University Library, USA Chandos Information Professional Series

The Patron-Driven Library explores the way technology has moved the focus from library collections to services, placing the reader at the center of library activities. The book reveals the way library users are changing, and how social networking, web delivery of information, and the uncertain landscape of e-print has energized librarians to adopt technology to meet a different model of the library while preserving core values.

A tremendous shift is taking place in libraries towards purchasing e-resources, with the bulk of materials spending being allocated to e-resource acquisition. Many libraries combine print and e-serials in one unit, but the different workflows for the two formats, combined with the different responsibilities associated with the management of the two formats, have caused challenges for conceptualising that all ‘serials’ work together.

Electronic Resource Management tackles the central issues with the concepts of the access and management of electronic resources. It highlights the different kinds of e-resources, from e-serials and e-books to databases and digital collections that continue to bring new developments to a field that requires different systems and skills than those needed for print resources.

CONTENTS

CONTENTS

Chandos Information Professional Series

Part 1 Libraries and library users changing with the times: From the White House conferences and the golden age of libraries to challenges for libraries in the age of digital information; A culture of technology. Part 2 The rise of the librarian: service over collections: A focus on readers; Information literacy and social networks; Collaborative collections; The librarian as advocate; Metrics for decisions; The extensible library; Digital collections; Data repositories, open source and the library; The new professional librarian; Whither the library?

370 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 736 1 E-ISBN: 978 1 78063 402 9 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843347361

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Emerging technical services models in the context of the past; Electronic resource management: Staffing and workflow; Electronic resource management systems: Implementation and transformation; Discovery systems, layers and tools, and the role of the electronic resource librarian; Academic library consortia and the evolving role of electronic resources and technology; Conclusion: e-books and the future of technical services.

228 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 668 5 E-ISBN: 978 1 78063 320 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346685

Available / will be available on Chandos Publishing Online

Electronic and information resources Social Information

Global Resource Sharing

Gaining competitive and business advantage using social media tools

Linda Frederiksen, Washington State University, Margaret Bean, University of Oregon and Heidi Nance, University of Washington, USA

Scott Brown, Social Information Group, USA

Convergence of Libraries and Technology Organizations

Chandos Information Professional Series

Chandos Publishing Social Media Series No. 1 Social Information is a must-have book for competitive and business researchers in any discipline including librarians, information professionals, intelligence analysts, students and marketing personnel, and explores how more ‘traditional’ resources can be complimented by social media tools. The book outlines different categories of social tools, competitive and business applications of these tools, and provides example searches with screenshots. The book provides concrete search examples, as well as strategies and approaches for searching social tools that may be available today or that may emerge tomorrow.

Written from a global perspective, this book reviews sharing of library resources on a global scale. With expanded discovery tools and massive digitization projects, the rich and extensive holdings of the world’s libraries are more visible now than at any time in the past.

Advanced communication and transmission technologies, along with improved international standards, present a means for the sharing of library resources around the globe. Despite these significant improvements, a number of challenges remain. Global Resource Sharing provides librarians and library managers with a comprehensive background in and summary of the issues involved in global resource sharing.

CONTENTS

A brief history of business and competitive information, and the rise of social tools; Social networks; Blogs and microblogs; Video, audio and images; Social search engines; The future of social information.

An introduction to global resource sharing; A brief history of international interlibrary lending and document supply; PEST and SWOT analysis of international interlibrary loan; An overview of current practices; Case studies in global resource sharing; Selected case studies; The future of global resource sharing.

352 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 667 8 E-ISBN: 978 1 78063 327 5 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843346678

230 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 625 8 E-ISBN: 978 1 78063 288 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346258

Finding Official British Information

Numeric Data Services and Sources for the General Reference Librarian

CONTENTS

Official publishing in the digital age Jane Inman, Warwickshire County Council, UK and Howard Picton Chandos Information Professional Series ‘I would definitely recommend this book as a useful tool for the generic Reference Librarian and specialist alike.’

Refer Examining the different bodies that publish official material, this book describes the types of material published, how it is made available and how it is recorded. Finding Official British Information focuses on the digital availability of official information and considers how much is now freely available on the web and how to locate it as well as addressing issues of web only publishing. It covers public bodies in the UK and includes publications issued by central and local government as well as the devolved assemblies and the many other organisations that issue official publications.

CONTENTS

The digital environment; Definitions and why official information is published; Parliament at Westminster; Devolved Parliament and assemblies and regional government; Central Government departments at Westminster; Other public bodies including the National Health Service and Police; Local Government including the Fire Service; Statistics; The future of access to official information.

332 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 392 9 E-ISBN: 978 1 78063 292 6 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843343929

Lynda Kellam, University of North Carolina Greensboro and Katharin Peter, University of Southern California, USA Chandos Information Professional Series ‘There is a lot of helpful guidance on regular aspects of libraries in the context of data librarianship. I would recommend this to academic and research librarians, but think it is relevant to all reference librarians.’

Refer This guidebook serves as a primer to developing and supporting social science statistical and numerical data sources in the academic library.

It provides strategies for the establishment of data services and offers short descriptions of the essential sources of free and commercial social science statistical and numeric data. Finally, it discusses the future of numeric data services, including the integration of statistics and data into library instruction and the use of Web 2.0 tools to visualize data.

CONTENTS

Introduction to data services and sources; Supporting statistical and numeric data services and sources; Reference and instruction for data sources; Basic sources for supporting numeric data services; Data librarianship: A day in the life; The future for numeric data services.

248 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 580 0 E-ISBN: 978 1 78063 259 9 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345800

New information support models Christopher Barth, Luther College, USA Chandos Information Professional Series This book describes and discusses the convergence of library and technology support in higher education. Over the past 15 years, a number of institutions have pursued merging library and technology services into a single information support organization. Convergence of Libraries and Technology Organizations provides useful and practical guidance on converged information organizations as an effective response to change in the information profession.

CONTENTS

Context for convergence: Arriving at the delta; Assessing possibilities for convergence: Reading the river; Professional culture and politics: Conflict at the helm; Staffing for convergence: Crew selection; Specialization versus generalization: Crew assignments; Organizational design in converged organizations: Streamlining the vessel; The process of converging: Riding the river; Future evolutions of information service organizations: Around the bend in the river.

194 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 616 6 E-ISBN: 978 1 78063 262 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346166

Managing Image Collections A practical guide Margot Note, World Monuments Fund, USA Chandos Information Professional Series This book explores issues surrounding all aspects of visual collection management, taken from real-world experience in creating management systems and digitizing core content. Readers will gain the knowledge to manage the digitization process from beginning to end, assess and define the needs of their particular project, and evaluate digitization options. Additionally, they will select strategies which best meet current and future needs, acquire the knowledge to select the best images for digitization, and understand the legal issues surrounding digitization of visual collections.

CONTENTS

Photographic image history; Digital image basics; Photographic image issues; Photographic image collection management; Metadata and information management; Digitization; Conclusion.

232 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 599 2 E-ISBN: 978 1 78063 056 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345992

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49

Electronic and information resources Technology and Knowledge Flow

RFID for Libraries

The power of networks

M. Pandian, Institute of Mathematical Sciences, India

Edited by Guglielmo Trentin, CNR – Institute for Educational Technology, Italy

A practical guide

Chandos Information Professional Series CONTENTS

Chandos Information Professional Series

RFID for Libraries; RFID systems for libraries: A review; RFID implementation in libraries; RFID issues; Future Developments of RFID.

This book outlines how network technology can support, foster and enhance the Knowledge Management, Sharing and Development (KMSD) processes in professional environments through the activation of both formal and informal knowledge flows. Understanding how ICT can be made available to such flows in the knowledge society is a factor that cannot be disregarded and is confirmed by the increasing interest of companies in new forms of software-mediated social interaction. The latter factor is in relation both to the possibility of accelerating internal communication and problem solving processes, and/or in relation to dynamics of endogenous knowledge growth of human resources.

186 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 545 9 E-ISBN: 978 1 78063 048 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345459

CONTENTS

Leveraging mobile network technologies to accelerate tacit knowledge flows across organisations and distances; Supporting knowledge flow in web-based environments by means of narrative; What are virtual walls to flow of knowledge in teamwork discussions? Knowledge flows and graphic knowledge representations; Graphic knowledge representation as a tool for fostering knowledge flow in informal learning processes; Conclusive thought on communication flow, knowledge flow and informal learning.

196 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 646 3 E-ISBN: 978 1 78063 267 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346463

iPhone Application Development Strategies for efficient mobile design and delivery Jim Hahn, University of Illinois UrbanaChampaign, USA Chandos Information Professional Series iPhone application development is explained here in an accessible treatment for the generalist Library and Information Science (LIS) practitioner. Future information-seeking practices by users will take place across a diverse array of ubiquitous computing devices.

This book is essentially a how-to guide for application development, laying out foundational principles and then moving toward practical implementations.

CONTENTS

Framing concepts for the iPhone as media with the historical continuity of computing best practice; Beginning Dashcode development: Remediating an RSS feed to the iPhone; Basic Dashcode development: Creating a Podcast application; Intermediate Dashcode development: Video tour iPhone application; Designing with Dashcode: Using the Custom template; Designing a Utility application with Dashcode; Introduction to the Xcode module; Using the PhoneGap framework within Xcode; The future of the iPhone operating system and future mobile computing devices.

184 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 582 4 E-ISBN: 978 1 78063 054 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345824

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A Practical Guide to Electronic Resources in the Humanities Ana Dubnjakovic and Patrick Tomlin, Virginia Polytechnic Institute and State University, USA Chandos Information Professional Series CONTENTS Introduction Introduction Introduction Introduction religion.

to to to to

electronic resources in the performing arts; electronic resources in art and architecture; languages and literature resources; electronic resources in philosophy and

354 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 597 8 E-ISBN: 978 1 78063 047 2 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843345978

New Approaches to E-Reserve Linking, sharing and streaming Ophelia Cheung, Dana Thomas and Susan Patrick, Ryerson University, Canada Chandos Information Professional Series CONTENTS

Introduction: How e-reserve responds to a changing user culture and copes with issues and challenges; Overview of e-reserve: History and scope; Access and delivery of e-reserve (1): Blackboard – how resources are integrated within a course management system; Access and delivery of e-reserve (2): Creative approaches – how software designed for other purposes can be adapted or utilized; New digital media formats: Streamed video; Challenges and issues; Possible strategies: Collaboration, integration and interaction are the keystones for survival or expansion of e-reserve service.

224 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 509 1 E-ISBN: 978 1 78063 044 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345091

E-books in Academic Libraries Ksenija Mincic-Obradovic, University of Auckland, New Zealand Chandos Information Professional Series ‘This is a very useful introductory text for those getting acquainted with the issues of e-books.’

Practical Open Source Software for Libraries Nicole Engard, ByWater Solutions, USA Chandos Information Professional Series ‘…an excellent resource for students, librarians and information management specialists.’

Catholic Library World CONTENTS

Part 1 Introduction to open source: What is open source?

Community and open source; Debunking the myths; Open source and libraries. Part 2 Practical applications for libraries: Open source for day to day operations; Open source web access; Open source media applications; Open source on the web; Open sourcing collections; Open source research tools; Open source library automation.

268 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 585 5 E-ISBN: 978 1 78063 043 4 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345855

Scholarly Communication in Library and Information Services The impacts of open access journals and e-journals on a changing scenario Bhaskar Mukherjee, Banaras Hindu University, India Chandos Information Professional Series ‘This is an impressive piece of work and one that will be of use to any scholar in the field wishing to know where best to place his or her papers for best effect, as well as being of general interest to those involved in the open access arena.’

Information Research CONTENTS

Changing scenario of scholarly communication: Journals, e-journals and Open Access journals; Open Access journals in Library and Information Science; Qualitative, quantitative and webometric analysis; Qualitative analysis of journals’ websites; Quantitative analysis of journals’ contents; Web citation analysis of journals’ contents; Scholars’ motivation for hyperlinking; Summary.

318 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 626 5 E-ISBN: 978 1 78063 208 7 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843346265

Building a Digital Repository Program with Limited Resources Abby Clobridge, Harvard University, Kennedy School of Government Library, USA Chandos Information Professional Series ‘…an important book for librarians and repository managers.’

Library Review

Information Research CONTENTS

CONTENTS

The (magical) world of e-books; Between publishers and library needs; Developing and managing e-book collections; Connecting with users; New opportunities; Future considerations.

224 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 586 2 E-ISBN: 978 1 78063 050 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345862

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Strategic planning; Technical overview; Staffing. Metadata; Collection building: Project proposals, planning, and implementation; Content recruitment and marketing; Open access; Sustainability; Assessment; Web 2.0 and digital repositories.

272 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 596 1 E-ISBN: 978 1 78063 045 8 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345961

Available / will be available on Chandos Publishing Online

Electronic and information resources Global Research Without Leaving Your Desk Travelling the world with your mouse as companion Jane Macoustra, Tai-Pan Research, UK Chandos Information Professional Series CONTENTS

Tools and search engines, and their characteristics; Global business information; Do you know your customer? Terrorism, surveillance and corruption; Where next? What’s new? Next generation social networking tools to enhance research outcomes; Conclusion; Fun stuff.

228 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 366 0 E-ISBN: 978 1 78063 021 2 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843343660

Library and Information Science Research in the 21st Century A guide for practicing librarians and students Ibironke Lawal, Virginia Commonwealth University, USA Chandos Information Professional Series ‘…a valuable book for practicing librarians and students who wish to improve their ability to conduct sound research’

Australian Library Journal CONTENTS

Introduction; The significance of research in the library and information profession; Overview of the research process; Research designs; Data collection; Data collection; Data analysis; Collaboration; Preparing and publishing research reports; Conclusions.

228 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 372 1 E-ISBN: 978 1 78063 015 1 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843343721

Method in the Madness Research stories you won’t read in textbooks Edited by Keith Townsend, Griffith University and John Burgess, University of Newcastle, Australia CONTENTS

Serendipity and flexibility in social science research: Meeting the unexpected. Part 1 Living the research: There are ways and then there are ways: Conducting research in social settings in Japan; ‘On the mop-floor’: Researching employment relations in the hidden world of commercial cleaning; Drinking with Dessie: Research, mines and life in the Pilbara. Part 2 Access for research: Combating information suspicion: Guinness, sports and glassblowing; What lies beneath: The pleasures, pain and possibilities of focus groups. Part 3 Interviews as a method: Looking through the haze of discontent: Smokers as a data source; Interviewing men: Reading more than the transcripts; Establishing rapport: Using quantitative and qualitative methods in tandem; Wrong way, go back! Negotiating access in industry-based research; A sporting chance: Workplace ethnographies, ethics protocols and playing by the rules. Part 4 Preparing and responding throughout the project: Sitting on a wall in Northumberland crying: Semi-structured interviews; Researching train-based working; A story about being engaged in research: Buzzing bees, small business and Australian unfair dismissal laws; Lessons learnt from this madness.

242 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 493 3 E-ISBN: 978 1 78063 012 0 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843344933

Emerging Technologies for Academic Libraries in the Digital Age

Open Access and its Practical Impact on the Work of Academic Librarians

LiLi Li, Georgia Southern University, USA

Collection development, public services, and the library and information science literature

Chandos Information Professional Series ‘…a remarkable job of compiling a comprehensive list of new technologies and highlighting their importance for the academic library.’

Library Review CONTENTS

Part 1 Overview: Emerging and cutting-edge technologies and academic libraries: Emerging and cutting-edge technologies: Concepts and features; Understanding academic libraries in the changing world. Part 2 Emerging technologies for academic libraries in the digital age: Where will emerging technologies lead in academic libraries?

Emerging technologies for academic libraries in the digital age. Part 3 Impacts of emerging technologies: Impacts on academic library administrators and executives; Impacts on management information systems in academic libraries; Impacts on academic library information services; Impacts on academic librarians. Part 4 Outlook for the future: The eve of drastic changes; Leveraging academic library information services in the digital age.

308 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 320 2 E-ISBN: 978 1 78063 000 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 323 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343202

Evaluation of Digital Libraries An insight into useful applications and methods Edited by Giannis Tsakonas, University of Patras and Christos Papatheodorou, Ionian University, Greece Chandos Information Professional Series ‘The librarian interested in exploring how to carry out the evaluation of the library’s digital offerings will find a guide to help them ask the right questions to advance further. …an interesting set of contributions on the subject of evaluating digital libraries.’

Information Research CONTENTS

Laura Bowering Mullen, Library of Science and Medicine of Rutgers, The State University of New Jersey, USA Chandos Information Professional Series CONTENTS

Librarians and their own open access publishing; Collection development and open access; Librarians and their roles in the academy; Collection development librarians and open access; Public services work and open access; Open access and technical services; Conclusion.

254 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 593 0 E-ISBN: 978 1 78063 022 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345930

Managing Electronic Resources New and changing roles for libraries Peter Webster, Saint Mary’s University, Canada Chandos Information Professional Series ‘…an excellent overview of the current state of affairs in electronic resources management for libraries …full of thoughtful discussion and interesting arguments.’

Chartered Institute of Library and Information Professionals newsletter 252 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 368 4 E-ISBN: 978 1 78063 140 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 369 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343684

Licensing and Managing Electronic Resources Becky Albitz, Pennsylvania State Unviersity, USA Chandos Information Professional Series

Introduction: The framework for digital library evaluation.

Part 1 To whom it may concern: From usage to user: Library metrics and expectations for the evaluation of digital libraries; An agency perspective on digital library evaluation.

Part 2 What to place under the evaluation lens: What should we take into consideration when we talk about usability?

Users and digital libraries: An insightful story; Towards an infrastructure for digital library performance evaluation; Employing deep log analysis to evaluate the informationseeking behaviour of users of digital libraries. Part 3 Behind the evaluation curtain: The push-me-pull-you of design and evaluation; Extending borders: Outcomes assessment in the era of digital libraries; Digital library service quality: What does it look like? Part 4 How to conduct an evaluation activity: Planning digital library evaluation with logic models; Examining how end users use and perceive digital libraries: A qualitative approach; Investigating users’ perceptions and acceptance of digital libraries: A quantitative approach.

‘…what the book has to say is eminently sensible. Unlike its major competitors, it goes into sufficient detail regarding the wording of clauses to make clear why the wording is so important. It complements the other books.’

300 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 484 1 E-ISBN: 978 1 78063 013 7 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843344841

hardback ISBN: 978 1 84334 433 9 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344322

Journal of Documentation CONTENTS

Know your copyrights; Who are you? Identifying your institution and its needs; The license; Successfully negotiating an agreement; Selecting and managing titles in your electronic resources portfolio; Model licenses and license alternatives: Conclusion.

204 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 432 2 E-ISBN: 978 1 78063 136 3 £42.50/US$70.00/€50.00

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51

Electronic and information resources Instant Messaging Reference

Creating Digital Collections

A practical guide

Allison Zhang, Washington Research Library Consortium (WRLC), USA and Don Gourley, Digital Humanities Observatory, Ireland

A practical guide

Rachel Bridgewater and Meryl Cole, Washington State University Vancouver, USA Chandos Information Professional Series ‘The strength of the book lies in its accessibility and comprehensive nature.’

Library Management CONTENTS

Virtual reference: An overview and brief history; IM Basics; Basic IM reference: Set-up and use; Conducting the IM reference interview; Managing patron expectations and staff attitudes; Evaluating/updating service; Taking your service to the next level: Widgets, enterprise IM and collaborative IM; Issues with IM reference; Promoting your IM reference service.

232 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 357 8 E-ISBN: 978 1 78063 123 3 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 358 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343578

Global Information Inequalities Bridging the information gap Edited by Deborah Charbonneau, Wayne State University, USA Chandos Information Professional Series 232 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 361 5 E-ISBN: 978 1 78063 133 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 362 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343615

Developing Open Access Journals A practical guide David Solomon, Michigan State University, USA Chandos Information Professional Series CONTENTS

Part 1 Background information: Introduction; Examples of successful open access journals. Part 2 Crafting a new open access journal: Journal planning issues; Hosting and data systems; By-laws, policies and other journal documentation; Resources and financing; Disseminating the content of your journal. Part 3 Maintaining and operating an open access journal: Launching the journal; Maintaining and sustaining an OA journal; Concluding remarks.

192 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 339 4 E-ISBN: 978 1 78063 215 5 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 340 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343394

52

Chandos Information Professional Series CONTENTS

Planning and managing digitisation projects; Selecting material for digitisation; Metadata strategy; Digitising material; Creating metadata; Designing a user interface for digital collections; The complete digitisation process and workflow management; Digital collections management system; Selecting software and hardware for digital collections management systems; Documentation; The knowledge and skills required for creating digital collections; Conclusion.

248 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 396 7 E-ISBN: 978 1 78063 138 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 397 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343967

Finding the Concept, Not Just the Word A librarian’s guide to ontologies and semantics Brandy King, Children’s Hospital Boston and Kathy Reinold, Tessella, Inc., USA Chandos Information Professional Series ‘…within its pages are some extremely important ideas.’

Library Review 224 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 318 9 E-ISBN: 978 1 78063 172 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 319 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343189

Emerging Technologies for Knowledge Resource Management M Pandian, Institute of Mathematical Sciences and C R Karisiddappa, Karnatak University, India Chandos Information Professional Series CONTENTS

Digital knowledge resources; Emerging technologies for sharing digital resources in a distributed environment; Unified portal models for sharing digital information resources: A review; The unified portal system: A design; Conclusion.

208 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 370 7 E-ISBN: 978 1 78063 120 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 371 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343707

Online Databases and Other Internet Resources for Earth Science Pillarisetty Venkataramana, Domex e-Data Pvt. Ltd, India Chandos Information Professional Series CONTENTS

Introduction; Earth science resources and the internet; Databases and other resources for the Polar Regions; Geochemistry; Geophysics and environmental studies; Marine sciences; Palaeontology; Geology and geomorphology.

332 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 238 0 E-ISBN: 978 1 78063 118 9 £49.50/US$80.00/€60.00 hardback ISBN: 978 1 84334 239 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342380

Metadata for Digital Resources Implementation, systems design and interoperability Muriel Foulonneau and Jenn Riley, Indiana University, USA Chandos Information Professional Series CONTENTS

Part 1 Introduction: What is metadata? Part 2 Implementation of metadata creation activities: Choosing metadata for a digital library project; Creating metadata usage guidelines; Creating metadata; Practical implementation of a metadata strategy Part 3 Systems design: Functions performed by a digital library system; Metadata that drives discovery functionality. Part 4 Metadata interoperability: Defining interoperability; Interoperability and resource discovery; Technical interoperability; Content interoperability: shareable metadata. Part 5 Conclusion: The future of metadata.

220 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 301 1 E-ISBN: 978 1 78063 125 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 302 8 £59.95/US$100.00/€70.00 www.woodheadpublishing.com/9781843343011

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The Human Side of Reference and Information Services in Academic Libraries Adding value in the digital world Edited by Lesley Farmer, California State University Long Beach, USA Chandos Information Professional Series CONTENTS

Technology impact on information needs and behaviours of the academic community; Technology impact on reference and information services staffing; Technology impact on reference resources; Technology impact on packaging reference and information; Technology impact on physical access to reference and information services; Technology impact on intellectual access for reference and information services; Technology impact on evaluating reference and information services.

160 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 257 1 E-ISBN: 978 1 78063 100 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 258 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342571

Available / will be available on Chandos Publishing Online

Electronic and information resources Institutional Repositories

Record Keeping in a Hybrid Environment

Content and culture in an open access environment

Managing the creation, use, preservation and disposal of unpublished information objects in context

Catherine Jones, Rutherford Appleton Laboratory, UK Chandos Information Professional Series ‘There is a place for such an overview and this book goes a long way towards fulfilling its aim.’

Library Management CONTENTS

The changing information environment; The organisational view; Content decisions; Curation; Experiences; Looking into the future; Conclusions.

224 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 307 3 E-ISBN: 978 1 78063 111 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 308 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343073

How LIS Professionals Can Use Alerting Services Ina Fourie, University of Pretoria, South Africa

Digital Libraries and the Challenges of Digital Humanities Jeffrey Rydberg-Cox, University of Missouri, USA Chandos Information Professional Series

Edited by Alistair Tough and Michael Moss, Glasgow University, UK Chandos Information Professional Series CONTENTS

Records and the transition to the digital; Implementing EDRMS and shaping the record; Security and the digital domain; Risk management and managing records; Records professionals in a multimedia age: Turning lead into gold?

Approaching digital preservation holistically; ‘Seek and destroy’ – an archival appraisal theory and strategy; Divided no more: A descriptive approach to the record-keeping continuum; Archival digitisation: Breaking out of the strong box; The function of the archive.

300 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 142 0 E-ISBN: 978 1 78063 097 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 186 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341420

The Institutional Repository Richard Jones, Edinburgh University Library, Theo Andrew, Edinburgh Research Archive and John MacColl, University of Edinburgh, UK

Chandos Information Professional Series CONTENTS

‘Current awareness’ or ‘alerting’ services: where do we come from and where are we heading? A dynamic LIS environment and the need to be a benchmark; Available alerting services; Learning from studies on information seeking behaviour; Surviving the negative side of alerting services; Time to reflect on creative use of information – seizing opportunities and surviving.

196 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 128 4 E-ISBN: 978 1 78063 096 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 129 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341284

Open Access Key strategic, technical and economic aspects Edited by Neil Jacobs, Consultant, UK Chandos Information Professional Series ‘…an excellent collection. ...provides a readily accessible platform on which to build their knowledge and understanding of this evolving area.’

Chandos Information Professional Series ‘…this book is the best single reference resource I’m aware of in this area.’

Library Review CONTENTS

The institutional repository in the digital library; Establishing a repository; Technologies and technicalities; Workflow and administration; Advocacy; Intellectual property; Case study: The Edinburgh Research Archive.

268 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 138 3 E-ISBN: 978 1 78063 083 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 183 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341383

Open Source Database Driven Web Development

120 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 134 5 E-ISBN: 978 1 78063 081 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 164 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341345

Electronic Resources in the Virtual Learning Environment A guide for librarians Jane Secker, London School of Economics, UK Chandos Information Professional Series ‘…an excellent and very welcome book.’

LTSN-ICS 192 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 059 1 E-ISBN: 978 1 78063 070 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 060 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340591

Why Intranets Fail (and How to Fix Them) A practical guide for information professionals Luke Tredinnick, London Metropolitan University, UK Chandos Information Professional Series 196 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 068 3 E-ISBN: 978 1 78063 071 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 093 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340683

Isaac Dunlap, Western Illinois University Libraries, USA

Mastering Information Retrieval and Probabilistic Decision Intelligence Technology

A guide for information professionals

Chandos Information Professional Series

Daniel Brown, Consultant, UK

264 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 203 8 E-ISBN: 978 1 78063 211 7 £42.50/US$70.00/€50.00

256 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 161 1 E-ISBN: 978 1 78063 188 2 £42.50/US$70.00/€50.00

Chandos Information Professional Series

hardback ISBN: 978 1 84334 204 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342038

hardback ISBN: 978 1 84334 171 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341611

Online Information Review

166 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 079 9 E-ISBN: 978 1 78063 067 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 080 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340799

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53

Internet and web issues for librarians INTERNET AND WEB ISSUES FOR LIBRARIANS

Online Information Services in the Social Sciences

Using the Internet for Political Research

Neil Jacobs, Joint Information Systems Committee (JISC) and University of Bristol and Lesly Huxley, University of Bristol, UK

Practical tips and hints

Chandos Information Professional Series

188 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 049 2 E-ISBN: 978 1 78063 059 5 £27.50/US$45.00/€35.00

268 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 069 0 E-ISBN: 978 1 78063 068 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 070 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340690

The Strategic Management of Technology

NEW A Librarian’s Guide to Graphs, Data and the Semantic Web

Heather Dawson, British Library of Political and Economic Science, USA Chandos Information Professional Series

hardback ISBN: 978 1 84334 050 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340492

Computers for Librarians An introduction to the electronic library 3rd edition

A guide for library and information services

Stuart Ferguson, Charles Sturt University and Rodney Hebels, TAFE New South Wales, Australia

David Baker, University of St Mark & St John, UK

Topics in Australasian Library and Information Studies No. 22

Chandos Information Professional Series

‘...gives a broad overview of the electronic library to students of library and information management but also appeals to library professionals who feel overwhelmed by technology at times.’

330 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 041 6 E-ISBN: 978 1 78063 065 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 042 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340416

Starting a Digitization Center Cokie Anderson and David Maxwell, Oklahoma State University Library Electronic Publishing Center, USA Chandos Information Professional Series 208 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 073 7 E-ISBN: 978 1 78063 066 3 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 074 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340737

Australian Academic & Research Libraries, Sue Grey-Smith, Curtin University of Technology 332 pages 250 x 174mm (7 x 10) paperback 2003 ISBN: 978 1 876938 60 4 E-ISBN: 978 1 78063 419 7 £27.50/US$45.00/€35.00 www.woodheadpublishing.com/9781876938604

Setting Up a New Library and Information Service Kirby Porter, Northern Ireland Civil Service, Northern Ireland Chandos Information Professional Series 176 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 053 9 E-ISBN: 978 1 78063 062 5 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 054 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340539

Finding Legal Information A guide to print and electronic sources David Pester, London Metropolitan University library, UK

James Powell, Los Alamos National Laboratory, USA Chandos Information Professional Series Graphs are about connections, and are an important part of our connected and data-driven world. A Librarian’s Guide to Graphs, Data and the Semantic Web is geared toward library and information science professionals, including librarians, software developers and information systems architects who want to understand the fundamentals of graph theory, how it is used to represent and explore data, and how it relates to the semantic web. This title provides a firm grounding in the field at a level suitable for a broad audience, with an emphasis on open source solutions and what problems these tools solve at a conceptual level, with minimal emphasis on algorithms or mathematics.

CONTENTS

Graphs in theory; Science of networks; Networks in biology and bioinformatics; Networks in life sciences; Networks in economics; Networks in chemistry and physics; Networks in social Sciences; Library networks: Co-authorship and citation graphs; Dynamical networks: The next frontier; Graph tools: Rendering topologies; Graph analysis libraries; Network solutions to information problems; Semantic graphs and the semantic web.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 753 8 E-ISBN: 978 1 78063 434 0 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347538

NEW Google Scholar and its Competitors Accessing scholarly resources on the web Ingrid Hsieh-Yee, Catholic University of America, USA Chandos Information Professional Series Google Scholar and its Competitors introduces information seekers to web search tools that provide access to scholarly resources. It begins with a discussion of scholarly communication trends and their effects on access to scholarly resources in the digital environment. In this context the book examines Google Scholar and its competitors in terms of their databases, features, functionality, and strengths and weaknesses.

CONTENTS

308 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 045 4 E-ISBN: 978 1 78063 058 8 £42.50/US$70.00/€50.00

Scholars and scholarship; Journals and monographs; Publishers and the publishing industry; Librarians and libraries; Economics; Author’s rights and intellectual property; The open movement: Open access, open data, and open source science; Emerging trends and formats; Leadership opportunities for libraries.

hardback ISBN: 978 1 84334 046 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340454

200 pages 234 x 156mm (6 x 9) paperback Q4 2014 ISBN: 978 1 84334 447 6 E-ISBN: 978 1 78063 322 0 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843344476

Chandos Information Professional Series

54

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Available / will be available on Chandos Publishing Online

Internet and web issues for librarians NEW The Librarian’s Guide to Catholic Resources on the Internet Karl Bridges, Idaho State University, USA Chandos Information Professional Series

NEW The Librarian’s Guide to Academic Research in the Cloud

There are a large number of resources pertinent to the Catholic Church on the Internet. The Librarian’s Guide to Catholic Resources on the Internet covers these specifically, including e-texts, websites relating to doctrine and practice, e-resources such as calendars of the liturgical year, missals, and more. This unique resource consists of chapters which together cover every aspect of Catholic resources on the Internet. Separate chapters on Catholic history, traditional Catholicism, general Catholic doctrines, texts and saints are joined by considerations of Catholic churches on the internet, Catholic organizations, databases, calendars, missals, and liturgical documents as well as Catholic art and a section on further reading.

Steven Ovadia, City University of New York (CUNY), USA

CONTENTS

What is the cloud? Capturing information; Capturing and managing scholarly information; Storing files; Writing; Staying organized; Communicating; Sharing; The future of the cloud.

General Catholic doctrines; A history of Catholicism; Catholic texts; Catholic organizations; Catholic saints; Catholic databases; Traditional Catholicism; Catholic churches on the internet; Calendars, missals, and liturgical documents; Catholic art; Further reading.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 737 8 E-ISBN: 978 1 78063 403 6 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347378

Chandos Information Professional Series The cloud can be a powerful tool for conducting and managing research. The Librarian’s Guide to Academic Research in the Cloud is a practical guide to using cloud services from a librarian’s point of view. As well as discussing how to use various cloud-based services, the title considers the various privacy and data portability issues associated with web-based services. This book helps readers make the most of cloud computing, including how to fold mobile devices into the cloud-based research management equation.

CONTENTS

214 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 715 6 E-ISBN: 978 1 78063 381 7 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347156

Google This!

Putting Google and other social media sites to work for your library

NEW Chinese Librarianship in the Digital Era

Terry Ballard, New York Law School, USA Chandos Information Professional Series ‘At last, a book that helps to understand and apply the tools that the techno-savvy are using…This book is your next step in continuing your education and retooling to prepare for the ensuing and unabating information tsunami.’

Edited by Conghui Fang, Nanjing University of Science and Technology, China Chandos Information Professional Series

Loriene Roy, ALA President, 2007-2008

The library in China has been transformed by rapid socioeconomic development, and the proliferation of the Internet. The issues faced by Chinese libraries and librarians are those faced by library practitioners more globally, however China also has its own unique set of issues in the digital era, including developmental imbalance between East and West, urban and rural areas, and availability of skilled practitioners. Chinese Librarianship in the Digital Era is the first book on Chinese libraries responding to these issues, and more.

Many libraries and museums nowadays have adapted to the current information climate and work with Google, Facebook, Twitter and iTunes to deliver information to their users, however most have not. Google This! describes the variety of free (or nearly free) options for social media and shows how libraries from the Library of Congress down to small public libraries are adapting them. The author has conducted more than two dozen interviews with professionals who have created exemplary work using social media, and shows how their experiences can create success for your institution’s library.

CONTENTS

CONTENTS

Historical review of Chinese libraries; The Chinese library’s digital environment; The digital library in China; Digital copyright in China and libraries; The Tao and utensils debate: the core value of a library; Public library: The silhouette of China’s social public service; Academic libraries: Focusing on service; Library consortia in China: Cooperation, sharing, and reciprocity; Future prospects.

214 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 707 1 E-ISBN: 978 1 78063 373 2 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347071

What does the Internet have to do with my library? Google Custom Search; Facebook and Twitter; Flickr: If it’s good enough for the Library of Congress it’s good enough for your library; iGoogle and other useful products; YouTube: Much more than videos of cats playing piano; Google Scholar: Just walked down the aisle with Worldcat; Blogger: Get your message out where patrons are; Google Maps and Google Earth; Electronic books; Discovery platforms; Mobile applications for libraries; Where is this all going?

218 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 677 7 E-ISBN: 978 1 78063 317 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346777

Managing Social Media in Libraries Finding collaboration, coordination, and focus Troy Swanson, Moraine Valley Community College, USA Chandos Publishing Social Media Series No. 9 ‘This book is a reflection and critical analysis of the use of social media in libraries that rises above and beyond the typical tool-of-the-month style tomes and provides something much more important: a detailed analysis of the whys of social media and the hows of getting staff and library users involved.’

Extract from foreword by Michael Stephens Web 2.0 first created a scramble among librarians to participate in Facebook, YouTube, blogs, and other social media applications, and the turn is now towards management and consolidation.

Managing Social Media in Libraries explores the developing information environment, the collaboration among library organizations, and the ways social media may convert the loose connections between library staff members. The book takes librarians beyond the mechanics of using social media, and establishes a framework to move library managers and leaders toward making social media effective.

CONTENTS

Where have we been with social media? Library organizations as loosely-coupled systems; Social media in loosely-coupled systems; Defining a purpose; Connecting social media tools to the organization; Integrating with standard websites; Leadership: Big ideas do not have to be that big.

194 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 711 8 E-ISBN: 978 1 78063 377 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347118

Building Your Library Career with Web 2.0 Julia Gross, Edith Cowan University, Australia Chandos Information Professional Series This readable guide builds on the solid foundation of previous library career books. The social networking tools described will supplement the traditional methods of career development.

Chapters provide advice and practical examples, showing how to use Web 2.0 technologies in our careers including: ways to enhance your skills; building professional networks; developing a positive online presence.

CONTENTS

Web 2.0 and your library career; Social networking sites and your library career; Using Facebook, LinkedIn and Twitter for your career; Personal marketing for your career; Privacy, social networking and your career; Lifelong learning and your career; Web 2.0 professional development for your library career; Networking for your LIS career; E-mentoring for career development; Keeping up to date and being competent.

236 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 651 7 E-ISBN: 978 1 78063 289 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346517

Find us on Twitter: @ChandosTweets, Facebook at: /ChandosPublishing and Linkedin: /company/chandos-publishing

55

Internet and web issues for librarians Information Services and Digital Literacy

Towards a Semantic Web

In search of the boundaries of knowing

Connecting knowledge in academic research

Isto Huvila, Uppsala University, Sweden Chandos Information Professional Series Despite new technologies, people do not always find information readily. This book is about the role of information services and digital literacies in the age of the social web. Do people still need help in finding the information they need, and if so, why? What can new tools and techniques make easier? Who needs help, and with what?

The author provides an alternative perspective for understanding the context of information services and digital literacy and argues that a central problem in the age of the social web and the culture of participation is that we do not know the premises of how we know, and how ways of interacting with information affect our actions and their outcomes.

CONTENTS

Knowing what we know; Information services and digital literacy; Technologies of abundance; The culture of participation; The new user; Information; Information services and digital literacy as boundary objects.

200 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 683 8 E-ISBN: 978 1 78063 349 7 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346838

Crisis Information Management Communication and technologies Edited by Christine Hagar, Dominican University, USA

Numeric Data Services and Sources for the General Reference Librarian

Bill Cope, Mary Kalantzis, University of Illinois, USA and Liam Magee, Royal Melbourne Institute of Technology (RMIT) University, Australia

Lynda Kellam, University of North Carolina Greensboro and Katharin Peter, University of Southern California, USA

This book addresses the question of how knowledge is currently documented, and may soon be documented in the context of what it calls ‘semantic publishing’. This takes two forms: a more narrowly and technically defined ‘semantic web’; as well as a broader notion of semantic publishing. This book examines the ways in which knowledge is represented in journal articles and books.

CONTENTS

Changing knowledge systems in the era of the social web; Frameworks for knowledge representation; The meaning of meaning: Alternative disciplinary perspectives; What does the digital do to knowledge making? Books and journal articles: The textual practices of academic; Textual representations and knowledge support-systems in research intensive networks; An historical introduction to formal knowledge systems; Contemporary dilemmas: Tables versus webs; Upper-level ontologies; Describing knowledge domains: A case study of biological ontologies; On commensurability; A framework for commensurability; Creating an interlanguage of the social web; Interoperability and the exchange of humanly usable digital content; Framing a new agenda for semantic publishing.

544 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 601 2 E-ISBN: 978 1 78063 174 5 £72.50/US$120.00/€85.00 www.woodheadpublishing.com/9781843346012

Chandos Information Professional Series

This book explores the management of information in crises, particularly the interconnectedness of information, people, and technologies during crises. Natural disasters, such as the Haiti earthquake and Hurricane Katrina, and 9/11 and human-made crises, such as the recent political disruption in North Africa and the Middle East, have demonstrated that there is a great need to understand how individuals, government, and non-government agencies create, access, organize, communicate, and disseminate information within communities during crisis situations.

CONTENTS

The effects of continual disruption: Technological resources supporting resilience in regions of conflict; Law enforcement agency adoption and use of Twitter as a crisis communication tool; Promoting structured data in citizen communications during disaster response: An account of strategies for diffusion of the ‘Tweak the Tweet’ syntax; Heritage matters in crisis informatics: How information and communication technology can support legacies of crisis events; Information needs and seeking during the UK 2001 foot-and-mouth crisis; The Ericsson Response – a ten year perspective: In the light of experience; Information systems in crisis; Community media and civic action in response to volcanic hazards; Public libraries and crisis management: Roles of public libraries in hurricane/disaster preparedness and response; Academic libraries in crisis situations: Roles, responses, and lessons learned in providing crisis-related information and services.

228 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 647 0 E-ISBN: 978 1 78063 287 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346470

56

‘There is a lot of helpful guidance on regular aspects of libraries in the context of data librarianship. I would recommend this to academic and research librarians, but think it is relevant to all reference librarians.’

Refer ‘There are far too few books that strike one as perfect.

This is one of the few.’

Reference Reviews The proliferation of online access to social science statistical and numeric data sources, such as the U.S. Census Bureau’s American Fact Finder, has lead to an increased interest in supporting these sources in academic libraries.

Many large libraries have been able to devote staff to data services for years, and recently smaller academic libraries have recognized the need to provide numeric data services and support. This guidebook serves as a primer to developing and supporting social science statistical and numerical data sources in the academic library. It provides strategies for the establishment of data services and offers short descriptions of the essential sources of free and commercial social science statistical and numeric data.

CONTENTS

Do You Web 2.0?

Public libraries and social networking Linda Berube, Legal Deposit Advisory Panel, UK ‘This concise guide to a hot topic is timely, perceptive and engagingly written.’

Managing Information Web 2.0 technology is a hot topic at the moment, and public librarians in particular are beginning to feel the pressure to apply these tools. Indeed, Web 2.0 has the potential to transform library services, but only if the policy and strategy for those services are ready to be transformed. The author not only reviews these tools and provides practical advice and case studies on how they can be applied in the public library setting, but also recommends the policies and business cases that begin to create a new strategy for public libraries.

CONTENTS

Part 1 Public libraries and social networking: Can we Web 2.0? Public libraries and digital climate change; Web 2.0 ethos: Hive mind and the wisdom of the crowd. Part 2 Web 2.0 tools and the librarians who love them: An overview: Do you Web 2.0? A round-up of Web 2.0 in public libraries.

Part 3 By increment and revolution: Libraries getting to Web 2.0: A tale of one country. Part 4 ‘Tilling the soil, seeding the ideas’: The Web 2.0 business case: Introducing Web 2.0; Exceeding your stretch: A conclusion.

160 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 436 0 E-ISBN: 978 1 78063 256 8 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843344360

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Chandos Information Professional Series

Introduction to data services and sources; Supporting statistical and numeric data services and sources; Reference and instruction for data sources; Basic sources for supporting numeric data services; Data librarianship: A day in the life; The future for numeric data services.

248 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 580 0 E-ISBN: 978 1 78063 259 9 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345800

Web 2.0 and Libraries Impacts, technologies and trends Edited by Dave Parkes and Geoff Walton, Staffordshire University, UK Chandos Information Professional Series ‘…a useful book that has come just at the right time.’

Bulletin des Bibliothèques en France CONTENTS

Part 1 Place: The changing teaching and learning environment; Transforming the library – e-books and e-buildings. Part 2 People: Online social networking, the e-learning holy grail? E-Learning models: A Web 2.0 approach to staff development in higher education. Part 3 Technology: A deployment strategy for maximising the impact of institutional use of Web 2.0; Emerging technologies for learning. Part 4 Conclusion: Meeting the challenge.

208 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 346 2 E-ISBN: 978 1 78063 185 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843343462

Available / will be available on Chandos Publishing Online

Internet and web issues for librarians Transforming Research Libraries for the Global Knowledge Society

Practical Open Source Software for Libraries Nicole Engard, ByWater Solutions, USA

Edited by Barbara Dewey, University of Tennessee Libraries, USA

‘The book presents an optimistic perspective of research libraries that should emerge from the transformational processes with increased responsibilities and possibilities to face them.’

Information Research CONTENTS

Transforming research libraries: An introduction. Part 1 Framing the twenty-first century research library: Advancing from Kumbaya to radical collaboration: Redefining the future research library; Will universities still need libraries (or librarians) in 2020? Transforming research libraries: Piano, piano, siva lontano; The transformation of academic libraries in China. Part 2 Organization and the university context: Organizational and strategic alignment for academic libraries; Building key relationships with senior campus administrators. Part 3 Partners and collaborative environments: Partnerships and connections; Common spaces, common ground: Shaping intercultural experiences in the learning commons. Part 4 Creating accessible and enduring scholarship: New modes of scholarly communication: Implications of Web 2.0 in the context of research dissemination; New modes of scholarly communication: Implications of Web 2.0 in the context of research dissemination; Confronting challenges of documentation in the digital world: The Human Rights Documentation Initiative at the University of Texas.

208 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 594 7 E-ISBN: 978 1 78063 038 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345947

An evidence-based approach

‘…an excellent resource for students, librarians and information management specialists.’

Catholic Library World CONTENTS

Part 1 Introduction to open source: What is open source?

Community and open source; Debunking the myths; Open source and libraries. Part 2 Practical applications for libraries: Open source for day to day operations; Open source web access; Open source media applications; Open source on the web; Open sourcing collections; Open source research tools; Open source library automation.

268 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 585 5 E-ISBN: 978 1 78063 043 4 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345855

Web Project Management for Academic Libraries Jody Condit Fagan and Jennifer Keach, James Madison University, USA CONTENTS

The web project manager in academic libraries; Environmental realities; Defining your project; The academic library web team; Library web team dynamics; Team communication; Planning for organizational communication; Getting user input; Overall and design specifications; Technical specifications; Web content specifications; Planning the work; Concluding your web project.

Issues in creating a culture of participation Woody Evans, Zayed University, United Arab Emirates

Chandos Information Professional Series ‘A useful guide to anyone wishing to enhance their understanding of particular literacies.’

Australian Academic and Research Libraries ‘Welsh and Wright’s extensive experience and numerous qualifications in the areas of library and information science are evident in the depth in which they have researched this wide-ranging book.’

Australian Academic and Research Libraries CONTENTS

What is information literacy? Cultural literacy; Library literacy: History, types, and roles; Library literacy: Information sources, classification systems; Ethical literacy: Scholarly communication and the academic code of conduct; Network literacy: database searching; Computer literacy: Computer hardware and software; Network literacy: The Internet and the World Wide Web; Media literacy and visual literacy; Government literacy; Financial literacy; Writing a research paper; Conclusion.

236 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 515 2 E-ISBN: 978 1 78063 035 9 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345152

Introduction: Can the library and the web integrate? The library culture; Developing a web culture; Establishing a website identity; Sustaining a healthy website; The living web; Conclusion; Further resources list.

208 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 511 4 E-ISBN: 978 1 78063 191 2 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345114

User-Generated Content and its Impact on Web-Based Library Services Questioning authority Kay Cahill, Vancouver Public Library, Canada

Building Library 3.0

Teresa Welsh and Melissa Wright, University of Southern Mississippi, USA

Jacquelyn Erdman, Florida Atlantic University, USA

CONTENTS

304 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 503 9 E-ISBN: 978 1 78063 019 9 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843345039

Information Literacy in the Digital Age

What you need to know as web design coordinator

Chandos Information Professional Series

Chandos Information Professional Series

Chandos Information Professional Series

Library Web Ecology

Chandos Information Professional Series ‘...described professionally, in concrete terms and immediately relevant, even for the uninitiated.’

‘The testimony of an enthusiastic librarian, written in a passionate style for colleagues who are engaged with their readers.’

French LIS journal ‘Professional, practical, and accessible even to nonexperts.’

Bulletin des Bibliothèques en France CONTENTS

Part 1 Basics: Library 2.0: The fundamentals; New library users. Part 2 The people’s web: Folksonomic exchanges: Authority of the people; Mobile life and QR Code; Second Life and other massively multi-user environments; Arphids: Promise and dangers. Part 3 Quality and mettle: Fundamentally good service.

210 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 497 1 E-ISBN: 978 1 78063 186 8 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843344971

Chandos Information Professional Series CONTENTS

The information environment; A dialogue, not a lecture: Libraries as online communities; A changing world; Drinking from the firehose; Controlling the fire hose; Conclusion.

214 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 534 3 E-ISBN: 978 1 78063 008 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345343

The Internet and Higher Education Achieving global reach Alfred Rovai, Regent University, USA Chandos Information Professional Series Chandos Learning and Teaching Series No. 1 CONTENTS Key concepts of global online higher education; Global distance education issues; Technology and the internet; Designing global online programmes and courses; Global online teaching and learning; Quality assurance and institutional effectiveness; Summary and conclusion.

266 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 524 4 E-ISBN: 978 1 78063 162 2 £42.50/US$70.00/€50.00 www.woodheadpublishing.com/9781843345244

Emerging Technologies for Academic Libraries in the Digital Age LiLi Li, Georgia Southern University, USA Chandos Information Professional Series ‘…a remarkable job of compiling a comprehensive list of new technologies and highlighting their importance for the academic library.’

Library Review 308 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 320 2 E-ISBN: 978 1 78063 000 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 323 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343202

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57

Digital and digital rights management User-Centred Library Websites Usability evaluation methods Carole George, Carnegie Mellon University Libraries, USA Chandos Information Professional Series ‘…very easy to read and full of useful information.’

The Electronic Library CONTENTS

What is user-centred design? Getting started; User needs analysis; Designing a website: Participatory design; Usability inspection methods; Usability testing the website; Communicating the findings.

244 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 359 2 E-ISBN: 978 1 78063 190 5 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 360 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343592

Digital Libraries and the Challenges of Digital Humanities Jeffrey Rydberg-Cox, University of Missouri, USA Chandos Information Professional Series 120 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 134 5 E-ISBN: 978 1 78063 081 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 164 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341345

Weblogs and Libraries Laurel Clyde, University of Iceland, Iceland Chandos Information Professional Series ‘This clearly written and well-organised book provides a useful and timely introduction to weblogs and their potential use in library and informational science settings.’

LTSN-ICS 208 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 085 0 E-ISBN: 978 1 78063 182 0 £42.50/US$70.00/€50.00

DIGITAL AND DIGITAL RIGHTS MANAGEMENT NEW Intellectual Property and the Work of Information Professionals Helen Raduntz, University of South Australia, Australia Chandos Information Professional Series Intellectual Property and the Work of Information Professionals introduces readers to a ‘big picture’ account of the dynamics associated with the establishment of the new information and knowledge-based economy.

The author demonstrates that at the core of these dynamics is the contentious issue of the corporate ownership of intellectual property and the impact that the ownership is having, and is increasingly likely to have, not only on the work of information professionals in particular and knowledge workers in general but also on the public at large.

CONTENTS

Part 1 The intellectual property market and the rise of the knowledge industry: Intellectual property and the arrival of the information age; The profit imperative and the inner dynamics of the capitalist market economy; The intellectual property trade and its implications for the knowledge industry. Part 2 Intellectual property, the knowledge industry and the work of information professionals: The alienation and marketisation of intellectual property and the rise of the capitalist commodity market regime; The commodification of intellectual property and the process of knowledge production, exchange and dissemination; Intellectual property and the imperatives of perpetual technological and organisational change. Part 3 The changing role of information professionals in the information age: Designing strategies and managing information in the age of digitalisation; Globalisation and the trade in intellectual property and information; Reclaiming their autonomy: Information professionals resolving the intellectual property crisis.

250 pages 234 x 156mm (6 x 9) paperback Q4 2014 ISBN: 978 1 84334 133 8 E-ISBN: 978 1 78063 335 0 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843341338

hardback ISBN: 978 1 84334 096 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340850

A Librarian’s Guide to the Internet Searching and evaluating information Jeanne Muller, Public Library of Thun, Switzerland Chandos Information Professional Series 200 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 055 3 E-ISBN: 978 1 78063 177 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 056 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340553

58

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NEW Making a Collection Count A holistic approach to library collection management Second edition Holly Hibner, Plymouth District Library and Mary Kelly, Salem-South Lyon District Library, USA Chandos Information Professional Series Making a Collection Count takes a holistic look at library collection management, connecting collection management activities and departments, and instructs on how to gather and analyse data from each point in a collection’s lifecycle. Relationships between collections and other library services are also explored.

The result is a quality collection that is clean, current, and useful. The second edition includes expanded information on collection metrics, digital collections, and practical advice for managing collections efficiently when time and resources are tight. It also includes more real-life examples from practicing librarians in areas such as workflow analysis, collection budgets, and collection management techniques.

CONTENTS

Life cycle of a collection; Understanding your workflow; Collecting metrics; Physical inventory; Collection objectives and bookmarks; Collection organization; Collection budgets; Marketing collections; Everything is connected.

220 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 760 6 E-ISBN: 978 1 78063 441 8 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347606

NEW A Handbook of Digital Library Economics Operations, collections and services Edited by David Baker and Wendy Evans, University of St Mark & St John, UK Chandos Information Professional Series This book provides a companion volume to Digital Library Economics and focuses on the ‘how to’ of managing digital collections and services (of all types) with regard to their financing and financial management. The emphasis is on case studies and practical examples drawn from a wide variety of contexts. A Handbook of Digital Library Economics is a practical manual for those involved – or expecting to be involved – in the development and management of digital libraries.

CONTENTS

Digital economics: Introduction and overview; Sustainability; Models and tools; The universal library: realising Panizzi’s dream.

282 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 620 3 E-ISBN: 978 1 78063 318 3 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346203

Available / will be available on Chandos Publishing Online

Digital and digital rights management Managing Image Collections A practical guide Margot Note, World Monuments Fund, USA Chandos Information Professional Series This book explores issues surrounding all aspects of visual collection management, taken from real-world experience in creating management systems and digitizing core content. Readers will gain the knowledge to manage the digitization process from beginning to end, assess and define the needs of their particular project, and evaluate digitization options. Additionally, they will select strategies which best meet current and future needs, acquire the knowledge to select the best images for digitization, and understand the legal issues surrounding digitization of visual collections.

CONTENTS

Photographic image history; Digital image basics; Photographic image issues; Photographic image collection management; Metadata and information management; Digitization; Conclusion.

232 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 599 2 E-ISBN: 978 1 78063 056 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345992

Building a Digital Repository Program with Limited Resources Abby Clobridge, Harvard University, Kennedy School of Government Library, USA Chandos Information Professional Series ‘…an important book for librarians and repository managers… a clearly articulated and practical roadmap for the implementation of digital initiatives in HE institutions.’

Library Review

Evaluation of Digital Libraries

Creating Digital Collections

An insight into useful applications and methods

Allison Zhang, Washington Research Library Consortium (WRLC), USA and Don Gourley, Digital Humanities Observatory, Ireland

Edited by Giannis Tsakonas, University of Patras and Christos Papatheodorou, Ionian University, Greece Chandos Information Professional Series ‘The librarian interested in exploring how to carry out the evaluation of the library’s digital offerings will find a guide to help them ask the right questions to advance further.’

Information Research CONTENTS

Introduction: The framework for digital library evaluation.

Part 1 To whom it may concern: From usage to user: Library metrics and expectations for the evaluation of digital libraries; An agency perspective on digital library evaluation.

Part 2 What to place under the evaluation lens: What should we take into consideration when we talk about usability?

Users and digital libraries: An insightful story; Towards an infrastructure for digital library performance evaluation; Employing deep log analysis to evaluate the informationseeking behaviour of users of digital libraries. Part 3 Behind the evaluation curtain: The push-me-pull-you of design and evaluation; Extending borders: Outcomes assessment in the era of digital libraries; Digital library service quality: What does it look like? Part 4 How to conduct an evaluation activity: Planning digital library evaluation with logic models; Examining how end users use and perceive digital libraries: A qualitative approach; Investigating users’ perceptions and acceptance of digital libraries: A quantitative approach.

300 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 484 1 E-ISBN: 978 1 78063 013 7 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843344841

Strategic planning; Technical overview; Staffing. Metadata; Collection building: Project proposals, planning, and implementation; Content recruitment and marketing; Open access; Sustainability; Assessment; Web 2.0 and digital repositories.

272 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 596 1 E-ISBN: 978 1 78063 045 8 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345961

Planning and managing digitisation projects; Selecting material for digitisation; Metadata strategy; Digitising material; Creating metadata; Designing a user interface for digital collections; The complete digitisation process and workflow management; Digital collections management system; Selecting software and hardware for digital collections management systems; Documentation; The knowledge and skills required for creating digital collections; Conclusion.

248 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 396 7 E-ISBN: 978 1 78063 138 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 397 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343967

Digital Rights Management A librarian’s guide to technology and practise Grace Agnew, Rutgers State University of New Jersey, USA Chandos Information Professional Series ‘…provides excellent guidance not only for developing a digital rights framework for the library, but also for empowering libraries to play an important role in drafting a future DRM landscape.’

CONTENTS

Edited by David Baker and Wendy Evans, University of St Mark & St John, UK Chandos Information Professional Series ‘This book will provide the reader with a good idea of the context of digital library provision and of the main issues that need to be explored.’

Information Research

Content Licensing

Chandos Information Professional Series CONTENTS

Canadian Library Association Journal: Feliciter

Digital Library Economics An academic perspective

CONTENTS

A practical guide

Copyright; Privacy and other rights; The resource in digital rights management; The agent in digital rights management; Digital rights metadata: Describing rights and rights workflow; The technology of digital rights management; Putting the pieces together.

452 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 125 3 E-ISBN: 978 1 78063 137 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 182 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341253

CONTENTS

Buying and selling digital resources Michael Upshall, Consultmu, UK Chandos Information Professional Series ‘…highly recommended to those with an interest in content licensing.’

Library Collections, Acquisitions, and Technical Services CONTENTS

Brief history of content licensing; The licensing process, from start to finish; Media for licensing; Business models for content licensing; Converting, hosting and access management; Aggregators in detail; How content is searched for and (hopefully) retrieved; Copyright, royalties and contracts; Under the hood: The technology of licensing; Developments in content licensing: Recommendations.

258 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 333 2 E-ISBN: 978 1 78063 214 8 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843343332

Digital library economics: The environment; Digital library economics: the key themes; A history of digital library economics; Digital library economics: Aspects and prospects; Journal publishing: implications for a digital library policy; Hybrid library management; Digital library economics: International perspectives 1 The Australian perspective; Digital library economics: International perspectives 2 The German perspective; Digital library economics: International perspectives 3 The Dutch perspective; E-journals and e-books; Digitisation – trends in the economics of retroconversion; To be or not to be: Prospects for document supply in the digital library; Cost-effective decision-making in collection building; Spinning the disks – lessons from the circus; The CREE project: A case study on the novel delivery of search-related library services and its economic implications; The economics of copyright; The economic future for digital libraries: A 2020 vision.

362 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 403 2 E-ISBN: 978 1 78063 009 0 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843344032

The Evaluation of Worldwide Digital Reference Services in Libraries Jia Liu, University of Media, Germany Chandos Information Professional Series CONTENTS

Introduction; Basics about digital reference services; Evaluating digital reference services; Views from the Western world: Evaluation by the German team; Views from the Eastern world: Evaluation by the Chinese team; Comparisons and conclusions.

192 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 309 7 E-ISBN: 978 1 78063 112 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 310 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343097

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59

Archives, cataloguing and classification Digital Rights Management

Digital Libraries and the Challenges of Digital Humanities

The problem of expanding ownership rights

Jeffrey Rydberg-Cox, University of Missouri, USA

Christopher May, University of the West of England, UK

Chandos Information Professional Series

Chandos Information Professional Series CONTENTS

Introduction: Setting the scene; Intellectual property and social norms; Digital rights management: Two trajectories; Digital rights management: Two cases for consideration; Digital rights management, the (over)protection of rights and the expansion of open alternatives.

120 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 134 5 E-ISBN: 978 1 78063 081 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 164 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341345

180 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 124 6 E-ISBN: 978 1 78063 101 1 £42.50/US$70.00/€50.00

Law, Libraries and Technology

hardback ISBN: 978 1 84334 185 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341246

Chandos Information Professional Series

Digital Information Contexts Theoretical approaches to understanding digital information Luke Tredinnick, London Metropolitan University, UK Chandos Information Professional Series ‘…the breadth of focus of this book is impressive.’

Journal of Documentation 306 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 159 8 E-ISBN: 978 1 78063 173 8 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 169 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341598

Digital Libraries Integrating content and systems Mark Dahl, Lewis & Clark College’s Watzek Library, Kyle Banerjee, Oregon State Library and Michael Spalti, Willamette University, USA Chandos Information Professional Series

224 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 155 0 E-ISBN: 978 1 78063 095 3 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 166 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341550

Ethical Decision Making for Digital Libraries Cokie Anderson, Oklahoma State University, USA Chandos Information Professional Series 152 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 149 9 E-ISBN: 978 1 78063 093 9 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 195 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341499

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Mark Van Hoorebeek, Sheffield University, UK 164 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 071 3 E-ISBN: 978 1 78063 076 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 072 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340713

Starting a Digitization Center Cokie Anderson and David Maxwell, Oklahoma State University Library Electronic Publishing Center, USA Chandos Information Professional Series 208 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 073 7 E-ISBN: 978 1 78063 066 3 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 074 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340737

ARCHIVES, CATALOGUING AND CLASSIFICATION NEW Making Theses and Dissertations Available Electronically Susan Copeland, The Robert Gordon University, UK and Gail McMillan, Virginia Polytechnic and State University, USA Chandos Information Professional Series This book provides librarians with a practical guide for making theses and dissertations available in electronic format. It also provides academic staff and students with an overview of recent developments in this area. It covers specific issues, ranging from why it is useful to make this form of research output accessible on the web and how to persuade university managers that this is so, to practical advice on including Electronic Theses and Dissertations (ETDs) in institutional repositories and the training that should be provided to students who are being encouraged to express their research results in multimedia format, to submitting their work in accordance with new regulations.

CONTENTS

ETDs in context; The definition of an ETD; The benefits of ETDs; Achieving the ‘culture change’; Making ETDs available; Providing training; International developments; Keeping up to date.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 341 7 E-ISBN: 978 1 78063 344 2 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843343417

NEW Metadata Application in Digital Repositories and Libraries

Digital Dilemmas and Solutions

Tools, systems, and architecture

Peter Limb, Michigan State University Libraries, USA

Chandos Information Professional Series

Jung-ran Park, Drexel University, USA

The Digital Age and Local Studies

Metadata is essential for organizing, managing and searching for information resources and has been a keystone of resource description and discovery. This book is designed to provide information professionals, paraprofessionals and students with up-to-date, practical knowledge and complex skills centering on metadata application in digital repositories and libraries.

It explores emerging user-generated metadata (e.g. social tagging) and introduces mechanisms dealing with the exploitation of social tagging to enhance information discovery and user services.

Peter Reid, Robert Gordon University, UK

CONTENTS

Chandos Information Professional Series 212 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 039 3 E-ISBN: 978 1 78063 064 9 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 040 9 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340393

Chandos Information Professional Series 200 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 051 5 E-ISBN: 978 1 78063 061 8 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 052 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340515

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Metadata and digital professionals; Metadata schemas and associated applications; Quality metadata generation: Evaluations, mechanisms and tools; Semi-automatic metadata generation; Technical architecture and systems in building digital repositories and libraries; Web 2.0 and metadata: How to exploit social tagging.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 579 4 E-ISBN: 978 1 78063 336 7 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843345794

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Archives, cataloguing and classification NEW Developing Archives and Special Collections

NEW Introduction to Cataloguing Theory

From the ground up

Nirmal Kumar Swain, Banasthali University, India

Adam Winger, Stevens Institute of Technology and Trevor Alvord, James Madison University, USA Chandos Information Professional Series Developing Archives and Special Collections details the strategies and obstacles in moving from a relatively disorganized archive, reminiscent of an attic, to an organized and robustly integrated digital presence. It details the process of developing an archive, from inception to completion.

CONTENTS

Introduction: History of the Stevens Family and the Institute; The history and state of the archives; Conceptualizing an action plan; Gaining intellectual control: Discovering the collection; Conceptualizing organization; Planning for action; Processing: Physically arranging the collection; More Product Less Process; Basic materials preservation; Description: Using description standards; Accessioning; Creating finding aids and container lists; Digital collections: Creating digital collections; Diversifying digital collections; Creating a web of digital collections; Partnerships, marketing and outreach: Innovative thinking in partnerships to achieve your goals; Developing advocates for your library; Making your work visible; Appendix 1 Conservation/preservation techniques; Appendix 2 Digital collection tools; Appendix 3 Teaching lesson plans with archives and digital collections.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 713 2 E-ISBN: 978 1 78063 379 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347132

NEW From Knowledge Abstraction to Management Using Ranganathan’s Faceted Schema to develop conceptual frameworks for digital libraries Aparajita Suman, Improving Healthy Behaviors Program FHI 360, India Chandos Information Professional Series The increasing volume of information in the contemporary world entails demand for efficient knowledge management (KM) systems; a logical method of information organization that will allow proper semantic querying to identify things that match meaning in natural language.

From Knowledge Abstraction to Management answers this need by analysing ontology tools and techniques, helping the reader develop a conceptual framework from the digital library perspective.

CONTENTS

Solecistic vs. Semantic Web: The architecture and architectonics; Knowledge organization: Roll within the unfathomed space; Developing conceptual frameworks: Evolution and architecture; Unified Modelling Language: Untying the tangles; Faceted knowledge representation: Putting a leash around the unleashed knowledge; Designing the framework: Get … Set … Go!!

200 pages 234 x 156mm (6 x 9) paperback Q1 2014 ISBN: 978 1 84334 703 3 E-ISBN: 978 1 78063 369 5 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347033

Chandos Information Professional Series Cataloguing theory is vital to an effective library.

Introduction to Cataloguing Theory describes the qualities of an ideal catalogue, and examines how effective a library catalogue can be as a tool for search. This title covers the evolution of catalogue codes and the structure of library catalogues, also exploring the characteristics and search behaviour of users.

CONTENTS

Part 1 History, purpose and types of library catalogues: Library catalogue: Objectives, purposes and functions; History and development of library catalogue code; Physical form of catalogues; Types of catalogues. Part 2 Format of catalogue entries: Kinds of entries; Data elements in different types of entries; Data elements in different types of entries; Filing of entries, classified and alphabetical; Centralizing cataloguing, cataloguing in publication and pre-natal cataloguing; Machine formats: MARC and CCF. Part 3 Choice and rendering of headings and cataloguing of non-print media: Personal authors (Western and Indian names); Corporate authors; Pseudonyms, anonymous works, and uniform titles; Cataloguing of non-print media.

Part 4 Subject indexing, vocabulary control and recent developments in cataloguing: Subject cataloguing problems; Vocabulary control: Subject heading lists and thesauri; Subject indexing models; Techniques for subjects indexing; Recent trends in library cataloguing.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 728 6 E-ISBN: 978 1 78063 394 7 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347286

NEW Bibliographic Information Organization in the Semantic Web Mirna Willer, University of Zadar, Croatia and Gordon Dunsire, Independent Consultant, UK Chandos Information Professional Series New technologies will underpin the future generation of library catalogues. In order to maintain their role providing information, serving users, and fulfilling their mission as cultural heritage and memory institutions, libraries must take a technological leap; library bibliographic standards, models, and services must be transformed to those of the Semantic Web. Bibliographic Information Organization in the Semantic Web explores the technologies that will power the future generation of library catalogues, and argues the necessity of such a leap.

NEW The Theory and Practice of the Dewey Decimal Classification System Second edition M. P. Satija, Guru Nanak Dev University, India Chandos Information Professional Series This second edition of The Theory and Practice of the Dewey Decimal Classification System examines the history, management and technical aspects of the Dewey Decimal Classification System (DDC) up to its latest edition. The book places emphasis on explaining the structure and number building techniques in the DDC and reviews all aspects of subject analysis and number building by the most recent version of the DDC. A history of, and introduction to, the DDC is followed by subject analysis and locating class numbers, chapters covering use of the tables and subdivisions therein, multiple synthesis, and using the relative index. In the appendix, a number of academically-interesting questions are identified and answered.

CONTENTS

A brief history of the Dewey Decimal Classi¢cation; Governance and revision of the DDC; Introduction to the text in four volumes; Basic plan and structure; Subject analysis and locating class numbers; Tables and rules for precedence of classes; Number-building; Use of Table 1: standard subdivisions; Use of Table 2: geographical areas, historical periods and persons; Use of Table 3: subdivisions for the arts, individual literatures and for literary forms; Use of Table 4 and Table 6: subdivisions of individual languages and their language families; Use of Table 5: ethnic and national groups; Multiple synthesis; Using the relative index.

328 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 738 5 E-ISBN: 978 1 78063 404 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843347385

NEW Demystifying the Institutional Repository for Success Marianne Buehler, University of Nevada, Las Vegas, USA Chandos Information Professional Series Institutional repositories remain key to data storage on campus, fulfilling the academic needs of various stakeholders. Demystifying the Institutional Repository for Success is a practical guide to creating and sustaining an institutional repository through marketing, partnering, and understanding the academic needs of all stakeholders on campus.

CONTENTS

Bibliographic information organization: A view from now into the past; Semantic web and linked open data; Publishing bibliographic element sets and value vocabularies; Publishing datasets as linked open data; We are not alone but part of the linked data environment.

Traditional scholarly communication and open access publishing: Why the change? Academic shift towards open access; The successful institutional repository: What it looks like; Institutional repository collaborations and building campus relationships; Building internal and external campus institutional repository relationships; Institutional repository impact and value proposition; Looking ahead to open access opportunities.

350 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 731 6 E-ISBN: 978 1 78063 397 8 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843347316

200 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 673 9 E-ISBN: 978 1 78063 321 3 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346739

CONTENTS

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61

Archives, cataloguing and classification NEW The Metadata Manual A practical workbook

Archives and Societal Provenance

NEW Information Literacy and Cultural Heritage

Australian essays Michael Piggott, Independent archives scholar, Australia

Rebecca Lubas, Amy Jackson, University of New Mexico and Ingrid Schneider, New Mexico State University, USA

Developing a model for lifelong learning

Chandos Information Professional Series

Chandos Information Professional Series

With limited time and funding for training in metadata creation for digital collections, there are often many questions about metadata without a reliable, direct source for answers.

The Metadata Manual provides such a resource, answering basic metadata questions that may appear, and exploring metadata from a beginner’s perspective. This title covers metadata basics, XML basics, Dublin Core, VRA Core, and CDWA schemes and provides exercise in the creation of metadata. Finally, the book gives an overview of metadata, including mapping and sharing.

CONTENTS

Introduction to metadata; XML basics; Using Dublin Core; Using Encoded Archival Description (EAD); Using Categories for the Description of Works of Art (CDWA) and CDWA Lite; Using VRA Core 4.0; The big picture.

240 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 729 3 E-ISBN: 978 1 78063 395 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347293

NEW New Content in Digital Repositories The changing research landscape Natasha Simons and Joanna Richardson, Griffith University, Australia Chandos Information Professional Series Universities are under pressure to make their research output more accessible, both from government funding and policy guidelines.

Academic libraries have traditionally played an important role by exposing research output through a predominantly institution-based digital repository, with a focus on storing published works. New publishing paradigms are emerging today, with a focus on research data, huge volumes of which are being generated globally.

Repositories are the natural home for managing, storing and describing institutional research data.

New Content in Digital Repositories explores the new types of content being stored in institutional repositories with a focus on research data, creative works, and the interesting challenges they pose in areas such as metadata, persistent identifiers, and software and exchange protocols.

CONTENTS

Repository software; Metadata; Exchange protocols; Research data; Persistent identifiers; Solving name ambiguity; Reporting tools and applications; Conclusion.

252 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 743 9 E-ISBN: 978 1 78063 409 8 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347439

Chandos Information Professional Series

Kim Baker, University of Cape Town, South Africa There is a complex and contested terrain of cultural heritage in the library context.

Information Literacy and Cultural Heritage explores cultural heritage from museums, archives and libraries perspectives, highlighting the role of memory and contested history in the collection, description and presentation of cultural heritage. The book argues that the convergence of libraries, archives and museums in digital preservation should be extended to include the development of combined lifelong learning programmes, teaching both information literacy skills and awareness of cultural heritage.

CONTENTS

Exploring cultural heritage in the context of museums, archives and libraries; Cultural heritage within digital information contexts; Overview of information literacy models in the library context; Critical thinking and lifelong learning; Information literacy and cultural heritage: A proposed generic model for lifelong learning; Guidelines for adapting the generic Information Literacy and Cultural Heritage Model for Lifelong Learning to local contexts; Conclusion: Summary observations and a way forward.

226 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 720 0 E-ISBN: 978 1 78063 386 2 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347200

Records and archival arrangements in Australia are globally relevant because Australia’s indigenous people represent the oldest living culture in the world, and because modern Australia is an ex-colonial society now heavily multicultural in outlook. Archives and Societal Provenance explores this distinctiveness using the theoretical concept of societal provenance as propounded by Canadian archival scholars led by Dr Tom Nesmith. The book’s seventeen essays blend new writing and re-workings and combinations of earlier work and comprise the first text to present a societal provenance perspective to a national setting.

CONTENTS

Introduction: Societal provenance. Part 1 History: Themes in Australian recordkeeping, 1788–2010; Schellenberg in Australia: Meaning and precedent; Archives: An indispensable resource for Australian historians? The file on H. Part 2 Institutions: Libraries and archives: From subordination to partnership; Making sense of prime ministerial libraries; War, sacred archiving and C.E.W. Bean. Part 3 Formation: Saving the statistics, destroying the census; Documenting Australian business: Invisible hand or centrally planned? Appraisal ‘firsts’ in twenty-first-century Australia. Part 4 Debates: Two cheers for the records continuum; Recordkeeping and recordari: Listening to Percy Grainger; Alchemist magpies?

Collecting archivists and their critics; The poverty of Australia’s recordkeeping history; Acknowledging Indigenous recordkeeping.

358 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 712 5 E-ISBN: 978 1 78063 378 7 £60.00/US$100.00/€70.00 www.woodheadpublishing.com/9781843347125

Indexing From thesauri to the Semantic Web Piet de Keyser, Katholieke Hogeschool Leuven, Belgium

Libraries and Archives

Chandos Information Professional Series

Tomas Lidman, Consultant, Sweden

A comparative study Chandos Information Professional Series

Old techniques in indexing, such as thesauri, can form the foundation of the most recent techniques. Examples include automatic indexing, ontologies and topic maps. Indexing describes the various traditional and new indexing techniques, providing information professionals and students of library and information sciences with a broad and comprehensible introduction to indexing.

CONTENTS

Introduction to subject headings and thesauri; Automatic indexing versus manual indexing; Techniques applied in automatic indexing of text material; Automatic indexing of images; The black art of indexing moving images; Automatic indexing of music; Taxonomies and ontologies; Metadata formats and indexing; Tagging; Topic Maps; Indexing the web; The Semantic Web.

272 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 292 2 E-ISBN: 978 1 78063 341 1 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843342922

Libraries and Archives analyses the facts and arguments behind an increasing debate as to what extent libraries and archives are fulfilling the same missions. Despite the fact that they have different legal statuses, legal frameworks, and the work-flow looks very different, some politicians and bureaucrats think that there is much to gain if the two institutions work closely together or even merge. In order to understand the present situation it is important to have an understanding of the role of libraries and archives and their shared history. Therefore the development up to the present day is analysed in the first chapters of the book. The book stimulates debate and brings forth valuable facts about the topic.

CONTENTS

Pre-historic times; National libraries and archives from early modern times to 1900; Twentieth-century libraries; Twentieth-century archives; What’s in store?

140 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 642 5 E-ISBN: 978 1 78063 312 1 £40.00/US$65.00/€50.00 www.woodheadpublishing.com/9781843346425

62

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Available / will be available on Chandos Publishing Online

Archives, cataloguing and classification Records Management for Museums and Galleries An introduction

Records Management and Knowledge Mobilisation A handbook for regulation, innovation and transformation Stephen Harries, Critical Information, UK

Charlotte Brunskill, Paul Mellon Centre for Studies in British Art and Sarah Demb, Museum of London, UK Chandos Information Professional Series ‘This book will doubtless prove to be a useful guide for those responsible for records management in the museum and gallery sector.’

Australian Library Journal Records Management for Museums and Galleries introduces the reader to the institutional cultures, functions and records specific to museums, and to issues of particular bearing on museum records, including the legislative environments created by the Freedom of Information and Data Protection Acts. Footnotes, case study sidebars and a resource guide the reader to a range of additional information and assistance.

CONTENTS

The history of record keeping in the UK museum and gallery sector; Records management basics; Making a business case for records management; Legislation and records management requirements; The records survey; Strategy and action planning; Developing a file plan, retention schedule and records management programme; Resources; Appendices: Policies, forms and checklists.

278 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 637 1 E-ISBN: 978 1 78063 291 9 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346371

The public sector environment is now changing rapidly, with more emphasis on efficiency, flexibility and innovation, devolving control, loosening regulation and cutting budgets.

By linking practical ideas about the use and management of knowledge, the author draws on insights from the study of policy-making and programme delivery to show how managing the relationship between records and knowledge, and their creation and use, can make an important contribution to public sector innovation in itself.

‘The authors have produced a practical guide to the variables and complexities of cataloguing materials held in unique special collections formats and supply a useful tool to aid current practice and inform future training.’

CONTENTS

Managing records and growing knowledge: An interactive strategy. Part 1 Principles: The changing role of government: Transformation; Concepts, codes and meanings: Bridging knowledge and records; Records, knowledge and action: An interacting design model; Regulation and institutions: Rules, roles and frames; Innovation and change: Ideas, networks and communities. Part 2 Practices: Bridging policy and delivery with knowledge: The case for intervention; Achieving added value: Efficiency, effectiveness and public value; Planning a knowledge-based intervention: Strategy, tools, analysis; Fomenting knowledge development; Reframing records management: Towards knowledge governance.

290 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 653 1 E-ISBN: 978 1 78063 286 5 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346531

Chandos Information Professional Series CONTENTS

Chandos Information Professional Series ‘This book fills a very important need for any University or College archive.’

Managing Information

From classifications to ontologies, considering them as classification methods; Taxonomy and thesauri also as knowledge; Classification systems; Thesauri studied under the thesaurus theory; Thesauri in (Cladist) systematics.

It is the first time that systematics is applied to thesauri, considering them as classification system; Thesauri in systems theory. There are very few LIS professionals applying it to thesauri, ontologies and taxonomy; Author register; Subject index.

Aimed at professional librarians and archivists, this book explores connecting students and faculty with the archival and digital collections of the university’s library and archives. Academic research has been forever changed by the digitization of books, journals, and archival collections. This book provides librarians and archivists with the tools to develop a robust workshop program aimed at connecting students with archival and digital collections.

162 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 612 8 E-ISBN: 978 1 78063 175 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346128

CONTENTS

Chandos Information Professional Series CONTENTS

Building the foundation: Connections between archivists and library staff; Faculty outreach; Introducing students to library and archival resources; Resources; Delivering the workshops; Developing relevant assignments; Assessment and ongoing learning.

146 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 568 8 E-ISBN: 978 1 78063 257 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345688

Patricia Falk and Stefanie Hunker, Bowling Green State University, USA Chandos Information Professional Series

Emilia Currás, Universidad Académica, Spain

Justine Cotton and David Sharron, Brock University, Canada

A practical guide to cataloguing special collections materials

Chandos Information Professional Series

Ontologies, Taxonomies and Thesauri in Systems Science and Systematics

Engaging Students with Archival and Digital Resources

Cataloguing Outside the Box

Abstracts and Abstracting A genre and set of skills for the twentyfirst century Tibor Koltay, Szent István University, Hungary

Definitions; The characteristics of the abstract; What does an abstractor have to know? The practice of abstracting: structure, processes and language; The practice of abstracting: examples; Beyond language and style; Conclusion.

236 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 517 6 E-ISBN: 978 1 78063 032 8 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345176

Library Review CONTENTS

Self-published music scores and recordings; Popular music compact discs; Fanzines; Comics and graphic novels; Special periodicals; Popular fiction; Movie, television, and radio scripts; Press kits; Authority work; Conclusion.

260 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 553 4 E-ISBN: 978 1 78063 026 7 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345534

Finding the Concept, Not Just the Word A librarian’s guide to ontologies and semantics Brandy King, Children’s Hospital Boston and Kathy Reinold, Tessella, Inc., USA Chandos Information Professional Series 224 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 318 9 E-ISBN: 978 1 78063 172 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 319 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343189

Organising Knowledge in a Global Society Principles and practice in libraries and information centres Philip Hider, Charles Sturt University, Australia and Ross Harvey Topics in Australasian Library and Information Studies No. 29 388 pages 250 x 174mm (7 x 10) paperback 2008 ISBN: 978 1 876938 67 3 E-ISBN: 978 1 78063 411 1 £67.50/US$110.00/€80.00 www.woodheadpublishing.com/9781876938673

Metadata for Digital Resources Implementation, systems design and interoperability Muriel Foulonneau and Jenn Riley, Indiana University, USA Chandos Information Professional Series 220 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 301 1 E-ISBN: 978 1 78063 125 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 302 8 £59.95/US$100.00/€70.00 www.woodheadpublishing.com/9781843343011

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63

Archives, cataloguing and classification Guide to MARC 21 for Cataloging Books and Serials

Record Keeping in a Hybrid Environment

The Institutional Repository

Asoknath Mukhopadhyay, formerly the Librarian at IIMC Kolkota, India

Managing the creation, use, preservation and disposal of unpublished information objects in context

Richard Jones, Edinburgh University Library, Theo Andrew, Edinburgh Research Archive and John MacColl, University of Edinburgh, UK

490 pages 234 x 156mm (6 x 9) hardback 2007 ISBN: 978 1 84334 407 0 E-ISBN: 978 1 78063 117 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344070

Edited by Alistair Tough and Michael Moss, Glasgow University, UK Chandos Information Professional Series

Institutional Repositories Content and culture in an open access environment Catherine Jones, Rutherford Appleton Laboratory, UK

300 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 142 0 E-ISBN: 978 1 78063 097 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 186 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341420

Chandos Information Professional Series 224 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 307 3 E-ISBN: 978 1 78063 111 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 308 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343073

E-Journal Invasion A cataloguer’s guide to survival Helen Heinrich, California State University, USA Chandos Information Professional Series 260 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 144 4 E-ISBN: 978 1 78063 110 3 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 193 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341444

Managing Archives Foundations, principles and practice Caroline Williams, Liverpool University Centre for Archive Studies (LUCAS), UK Chandos Information Professional Series ‘…a worthwhile addition to the student bookshelf and a book which could be given to non-professional staff with the injunction to read it.’

Business Archives: Principles and Practice 264 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 112 3 E-ISBN: 978 1 78063 089 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 113 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341123

Descriptive and Subject Cataloguing A workbook

Archives Recordkeeping in society Sue McKemmish, Michael Piggott, Barbara Reed and Frank Upward Topics in Australasian Library and Information Studies No. 24 368 pages 250 x 174mm (7 x 10) paperback 2005 ISBN: 978 1 876938 84 0 E-ISBN: 978 1 78063 416 6 £67.50/US$110.00/€80.00 www.woodheadpublishing.com/9781876938840

Acquisitions Go Global An introduction to library collection management in the 21st century Jim Agee, University of Northern Colorado, USA Chandos Information Professional Series 152 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 326 4 E-ISBN: 978 1 78063 104 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 327 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343264

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Jaya Raju, Durban Institute of Technology and Reggie Raju, University of Kwa-Zulu Natal, South Africa Chandos Information Professional Series

144 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 126 0 E-ISBN: 978 1 78063 088 5 £29.95/US$50.00/€35.00 hardback ISBN: 978 1 84334 127 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341260

Building a Successful Archival Programme

Chandos Information Professional Series 268 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 138 3 E-ISBN: 978 1 78063 083 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 183 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341383

Classification in Theory and Practice Susan Batley, London Metropolitan University, UK Chandos Information Professional Series 196 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 083 6 E-ISBN: 978 1 78063 074 8 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 094 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340836

Cataloguing Without Tears Managing knowledge in the information society Jane Read, The Higher Education Academy, UK Chandos Information Professional Series 258 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 043 0 E-ISBN: 978 1 78063 063 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 044 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340430

Marisol Ramos, University of California and Alma Ortega, University of San Diego, USA

Disaster Recovery for Archives, Libraries and Records Management Systems in Australia and New Zealand

Chandos Information Professional Series

Judith Doig

200 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 162 8 E-ISBN: 978 1 78063 092 2 £42.50/US$70.00/€50.00

Topics in Australasian Library and Information Studies No. 12

A practical approach

hardback ISBN: 978 1 84334 175 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341628

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160 pages 216 x 152mm (6 x 8 1/2) paperback 1997 ISBN: 978 0949060 35 8 E-ISBN: 978 1 78063 424 1 £18.95/US$30.00/€25.00 www.woodheadpublishing.com/9780949060358

Available / will be available on Chandos Publishing Online

Information architecture and knowledge management INFORMATION ARCHITECTURE AND KNOWLEDGE MANAGEMENT NEW Knowledge Audits and Knowledge Mapping A practical guide for knowledge managers Patrick Lambe, Straits Knowledge, Singapore Chandos Information Professional Series This book lays out for the first time in a clear and practical manner the different forms and purposes of knowledge audits, and explains how different kinds of knowledge maps can support their exploitation. While this core activity has very little documented guidance, it is inconsistently applied and is currently imperfectly understood, this book will support the development of a knowledge management strategy, create momentum for change, and instil a culture of knowledge asset stewardship at every operational level.

CONTENTS

Where do knowledge audits come from and why are they important? What are we auditing? Different forms of knowledge; The different forms and purposes of knowledge audits; Basic tools and techniques in knowledge audits; The value of a participatory approach; Knowledge mapping, and advanced techniques for knowledge audits; Case scenarios: five knowledge audits and their outcomes; Getting started in knowledge audits; Planning your approach, involving stakeholders and selecting your tools; Conducting the knowledge audit, dealing with perceptions, building and maintaining energy and purpose; Exploiting the knowledge audit; Knowledge audits as an influence for change; Embedding a culture of knowledge stewardship.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 652 4 E-ISBN: 978 1 78063 351 0 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346524

NEW A Librarian’s Guide to Graphs, Data and the Semantic Web James Powell, Los Alamos National Laboratory, USA Chandos Information Professional Series Graphs are about connections, and are an important part of our connected and data-driven world. A Librarian’s Guide to Graphs, Data and the Semantic Web is geared toward library and information science professionals, including librarians, software developers and information systems architects who want to understand the fundamentals of graph theory, how it is used to represent and explore data, and how it relates to the semantic web. This title provides a firm grounding in the field at a level suitable for a broad audience, with an emphasis on open source solutions and what problems these tools solve at a conceptual level, with minimal emphasis on algorithms or mathematics.

CONTENTS

Graphs in theory; Science of networks; Networks in biology and bioinformatics; Networks in life sciences; Networks in economics; Networks in chemistry and physics; Networks in social Sciences; Library networks: Co-authorship and citation graphs; Dynamical networks: The next frontier; Graph tools: Rendering topologies; Graph analysis libraries; Network solutions to information problems; Semantic graphs and the semantic web.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 753 8 E-ISBN: 978 1 78063 434 0 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347538

NEW Knowledge Management in Higher Education A practical approach

NEW Service Science and the Information Professional Yvonne de Grandbois, Geneva School of Management, Switzerland Chandos Information Professional Series Service science is a new trans-disciplinary field that touches on subjects such as computer science, engineering, management, business, and the social and cognitive sciences. This book demonstrates to information professionals in all sectors that this new discipline exists and why it is relevant to them. It has emerged as we transition to a service and information-based economy, and libraries will deal with both information and services.

CONTENTS

Service, systems and science; The shift to a knowledge economy; Synergies between service science and the information sector; Service science for a smarter planet; Interview with Jim Spohrer.

200 pages 234 x 156mm (6 x 9) paperback Q1 2014 ISBN: 978 1 84334 649 4 E-ISBN: 978 1 78063 313 8 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346494

Sebastian Diaz, West Virginia University and Phillip Ice, American Public University System (APUS), USA Chandos Information Professional Series Technological developments are fundamentally changing how we gather, analyze, and disseminate data. As academic institutions shift from authority-based to data-driven decision making, they need to use the sound knowledge management principles that are revolutionising the private sector. Doing so will make them more competitive. Knowledge Management in Higher Education provides higher education professionals with a new paradigm for conducting assessment and program evaluation by exploiting technology effectively.

CONTENTS

The evolution of program evaluation and decision making; Knowledge Management: Changing paradigms for program evaluation; Case studies of Knowledge Management implementation in higher education.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 721 7 E-ISBN: 978 1 78063 387 9 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347217

NEW Concepts and Advances in Information Knowledge Management Studies from developing and emerging economies Edited by Kelvin Joseph Bwalya, University of Botswana, Botswana and University of Johannesburg, South Africa, Nathan Mwakoshi Mnjama and Peter Mazebe II Mothataesi Sebina, University of Botswana, Botswana Chandos Information Professional Series Effective information and knowledge resource management is a driver of competiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances in Information Knowledge Management brings out emerging and current discussion from the sub-fields of information management in this environment. This title consists of sections on key aspects of information knowledge management and addresses knowledge management, library studies, archives and records management, and information systems.

CONTENTS

Knowledge management; Library studies; Archives, records management; Information systems.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 754 5 E-ISBN: 978 1 78063 435 7 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347545

NEW Multimedia Information Retrieval Theory and techniques Roberto Raieli, Roma Tre University Art Library, Italy Chandos Information Professional Series Multimedia Information Retrieval (MMIR) is an organic system made up of Text Retrieval (TR); Visual Retrieval (VR); Video Retrieval (VDR); and Audio Retrieval (AR) systems. So that each type of digital document may be analysed and searched by the elements of language appropriate to its nature, search criteria must be extended. This novel content-based concept of information handling needs to be integrated with more traditional semantics. Multimedia Information Retrieval focuses on the tools of processing and searching applicable to the content-based management of new multimedia documents.

CONTENTS

Part 1 Theoretical and methodological innovations: A cultural and theoretical context for MIR theory; Scientific principles of MIR; Processing and indexing of digital multimedia documents; MIR’s methodology in the context of LIS; Definition of MIR methodology. Part 2 Management developments and applications: The current status of MIR systems; Examples of the functions of the MIR system; MIR techniques and technologies; The integration of MIR modalities.

376 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 722 4 E-ISBN: 978 1 78063 388 6 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843347224

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65

Information architecture and knowledge management NEW Trends, Discovery, and People in the Digital Age Edited by David Baker and Wendy Evans, University of St Mark & St John, UK Chandos Digital Information Review No. 1 Trends, Discovery, and People in the Digital Age, summarises and presents key themes, advances and trends in all aspects of digital information today, exploring the impact of developing technologies on the information world. This book emphasises important contemporary topics and future developments from a global perspective.

CONTENTS

The future of digital information provision; The usability of digital information environments: Planning, design and assessment; The history of Enquire: The story of UK public libraries on the Web; Children of the cloud; Surviving or thriving? Building an information landscape; The effect the changing digital landscape is having on the dissemination of e-books and e-journals in a world dominated by Google; Resource discovery; Using the Mirrorworld to plan and build better futures for our citizens; Beyond the Google generation: Towards community-specific usage patterns of scientific information; What we leave behind: The future of data curation; The digital curation tool kit: Strategies for adding value to work-related social systems; The JISC Business and Community Engagement Programme; Skills Portal: A study skills and information literacy portal created with Open Educational Resources; Free at last; Flexible and agile university library and information services: Skills and management methodologies; Flexible and agile university library and information services: Skills and management methodologies; The future of academic libraries in the digital age; Roadblocks, potholes and obstructions on the path to new library futures.

332 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 723 1 E-ISBN: 978 1 78063 389 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843347231

Data Clean-up and Management A practical guide for librarians Margaret Hogarth and Kenneth Furuta, University of California, USA Chandos Information Professional Series This book discusses data in the library and its characteristics, common problems with the data, and some methods to clean up frequently-occurring data problems using readilyavailable applications. The authors highlight the importance and methods of data analysis and presentation, and offer guidelines and recommendations for a data quality policy. The book gives step-by-step how-to directions for common ‘dirty data issues’.

CONTENTS

Introduction (why this book is needed); Commonalities; Defining data; Types of data issues; Microsoft Excel techniques; Data clean-up in Excel; Excel: combining data; Additional tools; Access techniques; Access forms; Access reports; Access queries; Data clean-up in Access; Access – combining data; Strategies for missing data; Qualitative data; ROI; Data collection and analysis; Data quality policy; Next steps.

578 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 672 2 E-ISBN: 978 1 78063 347 3 £72.50/US$120.00/€85.00 www.woodheadpublishing.com/9781843346722

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Personal Knowledge Capital

Managing Intellectual Capital in Libraries

The inner and outer path of knowledge creation in a web world

Beyond the balance sheet Petros Kostagiolas, Ionian University, Greece

Janette Young, Consultant and Facilitator, UK

Chandos Information Professional Series

Chandos Information Professional Series Intangible value leads to new insights and ideas, and higher levels of creativity and innovative thinking. Personal knowledge capital focuses on the knowledge worker, knowledge creation, and third generation knowledge management.

A focus on the ‘inner and outer’ aspects of personal knowledge capital creates a balanced approach in order to produce creative solutions.

As such this forms part of a synthesis of mind versus body thinking in relation to knowledge creation theory within knowledge management.

This title is divided into two sections: the inner and outer path. The inner path focuses on tacit knowledge in knowledge creation, and highlights the importance of inner value, resulting in a model for personal knowledge awareness.

The outer path explores how to effectively communicate and exploit knowledge in a modern business world, both online and offline. This section focuses on valuing intangibles including social capital, relationships and trust, exploring community, conversation, infrastructure and ecologies for a web world. You can manage your own assets through your communities and networks, exploiting the latest technologies around you.

CONTENTS

Introduction to personal knowledge capital. Part 1 The inner path of knowledge creation: Exploring knowledge creation and tacit knowledge; Tuning-in: knowingness for inner personal knowledge capital; Mastering self and behaviour; Ka, the knowledge awareness model for knowledge creation.

Part 2 The outer path of personal knowledge capital in a web environment; Personal knowledge and network building; Personal knowledge and network building; The magic box; Community and culture; Mobilising and designing the web infrastructure for twenty-first-century living; The application and exploration of knowledge creation theory; The Knowledge Cube: A model for knowledge creation in the web environment.

Aimed at library practitioners and academics of all levels, Managing Intellectual Capital in Libraries explores the exciting area of intellectual capital management in libraries.

The book provides guidelines, methods and techniques for managing intellectual capital in a library environment. Analysis is accompanied by examples and case studies for intellectual capital utilization in libraries. New knowledge and skills are a prerequisite for library management practitioners and researchers in order to fully realize intellectual capital.

CONTENTS

Libraries in the knowledge economy: Introducing intellectual capital concepts; Libraries’ Worlds of Production and intellectual capital utilization; Identifying and categorizing intellectual capital in libraries; Measuring libraries’ intellectual capital; Financial valuation and reporting of intellectual capital in libraries; Survival analysis for libraries’ intellectual capital resources; Putting it all together: Summary and final thoughts for further research.

240 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 678 4 E-ISBN: 978 1 78063 315 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346784

Technology and Knowledge Flow The power of networks Edited by Guglielmo Trentin, CNR – Institute for Educational Technology, Italy Chandos Information Professional Series

Knowledge, Information and the Business Process

This book outlines how network technology can support, foster and enhance the Knowledge Management, Sharing and Development (KMSD) processes in professional environments through the activation of both formal and informal knowledge flows. Understanding how ICT can be made available to such flows in the knowledge society is a factor that cannot be disregarded and is confirmed by the increasing interest of companies in new forms of software-mediated social interaction. The latter factor is in relation both to the possibility of accelerating internal communication and problem solving processes, and/or in relation to dynamics of endogenous knowledge growth of human resources.

Revolutionary thinking or common sense?

CONTENTS

210 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 700 2 E-ISBN: 978 1 78063 366 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347002

Liz Taylor, Highlands and Islands Enterprise, UK CONTENTS

Intellectual capital and associated definitions; Human capital; Systems capital; The process jigsaw; Applying the framework to the process; Managing expectations; Maximising potential.

172 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 104 8 E-ISBN: 978 1 78063 195 0 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 105 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341048

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Leveraging mobile network technologies to accelerate tacit knowledge flows across organisations and distances; Supporting knowledge flow in web-based environments by means of narrative; What are virtual walls to flow of knowledge in teamwork discussions? Knowledge flows and graphic knowledge representations; Graphic knowledge representation as a tool for fostering knowledge flow in informal learning processes; Conclusive thought on communication flow, knowledge flow and informal learning.

196 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 646 3 E-ISBN: 978 1 78063 267 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346463

Available / will be available on Chandos Publishing Online

Information architecture and knowledge management Knowledge Management for Sales and Marketing

Organisational Culture for Information Managers Gillian Oliver, Victoria University of Wellington, New Zealand

A practitioner’s guide

Chandos Information Professional Series

Tom Young and Nick Milton, Knoco Ltd, UK

‘…informative and well-reasoned and is highly recommended.’

The Australian Library Journal ‘Offers a straightforward and easy-to-grasp overview of a complex subject.’

Managing Information While this book is primarily aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in sales and marketing environments, it is also highly relevant to those engaged in the management or delivery of sales and marketing activities. The book presents models to assist the reader to understand how knowledge can be applied and reused within sales and marketing processes, leading to an enhanced win rate. Topics covered provide managers and practitioners with the necessary principles, approaches and tools to be able to design their approach from scratch or to be able to compare their existing practices against world class examples.

In today’s digital environment the workplace is characterised by individuals creating information perhaps independently of formal systems, or establishing new systems without knowledge of information management requirements.

This book explains and explores the concept of organisational culture, specifically within the domain of information management. It draws on the author’s wide-ranging practical experience in different workplaces and uses research findings from cross-cultural studies of information management.

CONTENTS

The significance of organisational culture; National culture; The structural environment; Occupational culture; Corporate culture; Assessing information culture; Scenarios.

192 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 650 0 E-ISBN: 978 1 78063 275 9 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346500

CONTENTS

Principles of knowledge management; The sales and marketing context; Knowledge management processes in sales, bidding and marketing; Communities in sales and marketing; Technology; Knowledge management roles; Culture and governance; Case study from British Telecom: Supporting a distributed sales force; Case study from Mars, Inc.: Knowledge management in sales and marketing; Case study from Ordnance Survey: Social networking and the transfer of knowledge within supply chain management; Setting up a knowledge management framework for sales, marketing and bidding.

196 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 604 3 E-ISBN: 978 1 78063 264 3 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346043

Special Libraries as Knowledge Management Centres Eva Semertzaki, Bank of Greece Chandos Information Professional Series

The Future of Post-Human Knowledge A preface to a new theory of methodology and ontology Peter Baofu, Consultant Chandos Information Professional Series CONTENTS

Introduction: The problem of knowledge; Knowledge and the mind; Knowledge and nature; Knowledge and culture; Knowledge and society; Conclusion: The future of knowledge.

294 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 539 8 E-ISBN: 978 1 78063 141 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 540 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843345398

‘If your library is not yet a knowledge centre it is an essential purchase.’

Managing Information This book focuses on the role of special libraries as knowledge management centres in their organisations. It describes the work of a special library and draws on the characteristics that make the nucleus of collecting and organising knowledge which is used for the benefit of the institution. By acquiring and sharing knowledge, staff will enhance the intellectual capital of the institution.

CONTENTS

Special libraries; Knowledge management; Components of a knowledge management system at a special library; Implementation of a knowledge management centre at a special library; Lessons learned, evaluation, marketing, and the way forward: Case studies.

336 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 613 5 E-ISBN: 978 1 78063 266 7 £60.00/US$100.00/€70.00 www.woodheadpublishing.com/9781843346135

The Future of Information Architecture Peter Baofu, Consultant CONTENTS

Introduction: The role of information architecture; Information architecture and taxonomy: Information architecture and network; Conclusion: The future of information architecture.

304 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 470 4 E-ISBN: 978 1 78063 128 8 £49.50/US$80.00/€60.00 hardback ISBN: 978 1 84334 471 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344704

Knowledge Management Systems Implementation: Lessons from the silicon valley Hind Benbya, GSCM-Montpellier Business School, France CONTENTS

Part 1 KMS essentials: Why knowledge management systems?

KMS foundations and taxonomy. Part 2 KMS audit: KMS diagnosis and strategy selection; Selecting a knowledge management solution: Lessons from Intel. Part 3 KMS implementation: Structuring knowledge in KMS: Lessons from Cisco; Defining KMS incentives and motivation schemes: Lessons from HP. Part 4 KMS performance assessment: Why KMS performance assessment? Lessons from WSGR; KM measurement in evolutionary contexts: Lessons learned from IBM Community Measures. Part 5 KMS maturity and effectiveness management: KMS maturity management; KMS effectiveness survey results.

318 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 266 3 E-ISBN: 978 1 78063 203 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 267 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342663

Knowledge Management for Services, Operations and Manufacturing Tom Young, Knoco Ltd, UK 208 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 324 0 E-ISBN: 978 1 78063 204 9 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 325 7 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343240

Strategic Information Management A practitioner’s guide Jela Webb, Consultant, UK Chandos Information Professional Series 244 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 376 9 E-ISBN: 978 1 78063 135 6 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 377 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343769

The Impact of Organisational Culture on Knowledge Management Marina Du Plessis, Consultant, South Africa 180 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 295 3 E-ISBN: 978 1 78063 202 5 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 296 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342953

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Information architecture and knowledge management Coping With Continuous Change in the Business Environment

Organising Knowledge

Ten Steps to Maturity in Knowledge Management

Knowledge management and knowledge management technology

Taxonomies, knowledge and organisational effectiveness

Lessons in economy

Patrick Lambe, Straits Knowledge, Singapore

Chandos Information Professional Series

Antonie Botha, Consultant, Derrick Kourie and Retha Snyman, University of Pretoria, South Africa Chandos Information Professional Series

J. K. Suresh, Infosys Technologies Limited and Kavi Mahesh, EasySoftech, India

272 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 355 4 E-ISBN: 978 1 78063 205 6 £42.50/US$70.00/€50.00

300 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 227 4 E-ISBN: 978 1 78063 200 1 £42.50/US$70.00/€50.00

hardback ISBN: 978 1 84334 356 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343554

hardback ISBN: 978 1 84334 228 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342274

Knowledge Management

Emerging Technologies for Knowledge Resource Management

Social, cultural and theoretical perspectives Edited by Ruth Rikowski, London South Bank University and the University of Greenwich, UK 336 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 139 0 E-ISBN: 978 1 78063 198 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 189 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341390

The Challenges of Knowledge Sharing in Practice

Chandos Information Professional Series 232 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 284 7 E-ISBN: 978 1 78063 201 8 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 285 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342847

Information Architecture for Information Professionals Susan Batley, London Metropolitan University, UK Chandos Information Professional Series ‘The pedagogical merit of the text is heightened by examples, figures, cases, lists of further readings, and ideas for exercises.’

Information Research 236 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 232 8 E-ISBN: 978 1 78063 107 3 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 233 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342328

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hardback ISBN: 978 1 84334 165 9 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341307

Knowledge Management For teams and projects Nick Milton, Knoco Ltd, UK 168 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 114 7 E-ISBN: 978 1 78063 197 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 115 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341147

M Pandian, Institute of Mathematical Sciences and C R Karisiddappa, Karnatak University, India Chandos Information Professional Series 208 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 370 7 E-ISBN: 978 1 78063 120 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 371 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343707

A social approach Gunilla Widen-Wulff, Åbo Akademi University, Finland

248 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 130 7 E-ISBN: 978 1 78063 199 8 £42.50/US$70.00/€50.00

Putting Content Online A practical guide for libraries Mark Jordan, Simon Fraser University, Canada Chandos Information Professional Series 368 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 176 5 E-ISBN: 978 1 78063 098 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 177 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341765

Scenarios and Information Design A user-oriented practical guide Mary Rice-Lively and Hsin-Liang Chen, University of Texas at Austin, USA Chandos Information Professional Series 192 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 061 4 E-ISBN: 978 1 78063 090 8 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 062 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340614

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Knowledge-Based Working Intelligent operating for the knowledge age Steve Ellis, Consultant, UK 172 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 120 8 E-ISBN: 978 1 78063 194 3 £37.00/US$60.00/€45.00 hardback ISBN: 978 1 84334 121 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341208

Knowledge Management An integrative approach Meliha Handzic and Albert Zhou, University of New South Wales, Australia 172 pages 234 x 156mm (6 x 9) paperback 2005 ISBN: 978 1 84334 122 2 E-ISBN: 978 1 78063 196 7 £37.00/US$60.00/€45.00 hardback ISBN: 978 1 84334 123 9 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341222

Knowledge Management Cultivating knowledge professionals Suliman Al-Hawamdeh, Oklahoma University, USA Chandos Information Professional Series 222 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 037 9 E-ISBN: 978 1 78063 193 6 £27.50/US$45.00/€35.00 hardback ISBN: 978 1 84334 038 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340379

Available / will be available on Chandos Publishing Online

Business Management BUSINESS MANAGEMENT NEW Creating a Competitive Intelligence Capability

NEW Supplementary Protection Certificates (Patent Extensions) Law and practice Duncan Curley, Innovate Legal, UK

Developing the intelligent organisation Deonie Botha, University of Pretoria, South Africa This book examines establishing a Competitive Intelligence (CI) capability within organisations.

Many CI practitioners are confronted with the reality of having to make the transition from the ‘what’ to the ‘how’ and need guidelines on establishing a CI capability. Creating a Competitive Intelligence Capability provides CI practitioners and students at all levels with an overview of the challenges in terms of establishing a CI capability as well as the best practices in terms of addressing CI challenges within an organisational context.

CONTENTS

Competitive intelligence: A theoretical discussion of the concept of CI; Positioning the CI capability; Human resources for the CI capability; Activities and functions of the CI capability; Measuring the effectiveness of the CI capability; Conclusion.

200 pages 234 x 156mm (6 x 9) paperback Q1 2015 ISBN: 978 1 84334 297 7 E-ISBN: 978 1 78063 354 1 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843342977

Supplementary Protection Certificates (SPCs) (patents extensions) for pharmaceutical and veterinary products were introduced in Europe in 1993. In 1996, a similar regime was introduced for agrochemical (crop protection) products.

SPCs extend the period of protection given by a patent for a maximum of five years after the patent has expired. SPCs are of enormous commercial significance to the pharmaceutical and biotechnology industries, since they provide additional monopoly protection at a time when many products are reaching peak sales. This book provides a practical, unifying and comprehensive guide to the law as it now stands.

CONTENTS

Historical background: Patent term erosion and the need for SPCs; The SPC regulation for pharmaceutical and veterinary products; The scheme of the regulation in outline; The SPC regulation for plant protection products; Scope of protection of SPCs: What are covered, what are not covered; Applying for SPCs: Administrative aspects; SPCs in practice: The case law in detail; Analysing the raediatric regulation and paediatric extensions.

200 pages 234 x 156mm (6 x 9) paperback 2014 ISBN: 978 1 84334 411 7 E-ISBN: 978 0 85709 216 8 Approx. £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344117

Consumption and Management New discovery and applications

When Tradition Turns into Innovation

Bingxin Wu, Shizhen Institute of Biology, China

How firms can create and appropriate value through tradition Antonio Petruzzelli and Vito Albino, Politecnico di Bari, Italy Starting from the increasing difficulties firms face to create new value for customers and achieve competitive advantage, this book proposes an innovative strategy to sustain innovation at the product level, based on the notion of tradition.

Specifically, the authors argue that firms may successfully innovate, exploiting the whole set of competencies, knowledge, values and culture that characterize a specific firm, territory, and/or age.

CONTENTS

Re-thinking innovation approach; The meaning of tradition; A tradition-based innovation strategy; Case studies; Towards a new perspective of innovation.

152 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 664 7 E-ISBN: 978 0 85709 017 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346647

The author’s consumption theory has been known as the new ideas, new theories and new contribution to the reform and development in China. In practice, the author has rich experience of the Chinese state-owned large enterprise. The first part of the book discusses new descovery of consumption and its significance, and the second part looks at the application of the theoretical findings in real life.

CONTENTS

The academic status and theoretical constitution of consumption; Classical theories of consumption; Consumption and economic law; The macro-control system on the consumption market; Consumption, the fundamental driving force of economic development; Consumption, distribution and taxation; The consumption chain; Consumption and surplus value; Consumption and the progress of social civilization; Thinking methods and consumption practice; The law of thought and leadership management; Leadership management art and method; National macro leadership management; Enterprise leadership management; Marketing leadership management; Family consumption and wealth management; Enterprise leadership management under China’s national conditions.

510 pages 234 x 156mm (6 x 9) hardback 2011 ISBN: 978 1 907568 07 7 E-ISBN: 978 1 908818 07 2 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781907568077

Eve on Top Women’s experience of success in the public sector David Baker and Bernadette Casey, University of St Mark & St John, UK CONTENTS

Women at the top (or not): History, background, issues and themes; Methodology: An explanation and a critique; Characteristics of the women in the study; Exploring and experiencing ‘success’; Career progression and planning; Mentoring, role models and networking; Gender; Barriers and obstacles; Barriers and obstacles; Sacrifices, gains, balances and choices; Domestic considerations; Working harder?

Leadership and management styles; Advice to men; Advice to women; Summary and conclusion.

284 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 495 7 E-ISBN: 978 1 78063 160 8 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344957

Online and Blended Business Education for the 21st Century Current research and future directions J B Arbaugh, University of Wisconsin Oshkosh, USA Chandos Learning and Teaching Series No. 3 CONTENTS

Overview of online business and management education; Multi-disciplinary and program-level research in online business education; The ‘soft/non-life’ discipline: Information systems research in online teaching and learning; The ‘soft/life’ disciplines: management and marketing in online business education; The ‘hard’ business disciplines: Accounting, operations, economics, finance and research in online teaching and learning; Where should we go from here?

218 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 603 6 E-ISBN: 978 1 78063 161 5 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346036

Managing Global Business Strategies A twenty-first-century perspective John McManus, Don White, University of Lincoln and Neil Botten, Westminster Business School, UK ‘…a great, short introduction to the rules and aspects of growing business globally.’

Learned Publishing CONTENTS

The rapid change in international and global business; The market and competitive forces that shape international and global business; The socio-cultural forces that shape international and global business; The forces that shape strategic effectiveness in global markets; Emergent global and international business strategies; Managing the strategic process in a global and international business environment; Case study: China, India and Russia – a strategic and market perspective within the global software industry; Case study: Evaluating the commercial aerospace industry of the BRIC nations; Conclusion.

246 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 390 5 E-ISBN: 978 1 78063 157 8 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 391 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843343905

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Business management Strategic Change Management in Public Sector Organisations David Baker, University of St Mark & St John, UK CONTENTS

Introducing change and strategic change management; Structure and culture; Building blocks; Roles and responsibilities, partners and players; Learning for change; Strategy development; Route mapping for change: Techniques and tools; Programme and project management; Summary.

328 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 141 3 E-ISBN: 978 1 78063 158 5 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 191 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341413

Fundamentals of International Organizational Behaviour Simon Dolan, ESADE Business School, Spain and Tony Lingham, Case Western Reserve University, USA

R&D and Licensing

Body Language and the First Line Manager

Building value through intellectual assets Kieran Comerford, Institute for Industrial Research and Standards, Ireland

Eunice Lawton Published in association with the Institute of Leadership and Management (ILM)

‘...it should recommend itself to a wide readership in all sorts of business involved in technology including university researchers and those responsible for deriving value from Intellectual Property.’

NewsXchange CONTENTS

Successful innovation; Using technology to gain competitive advantage; Technology acquisition; Idea generation; Evaluation of new technologies and projects; Marketled R&D project management; Intellectual property: patents; Copyright, designs and trade marks; Assessing competitors’ intellectual property; Building intellectual assets; Contractual issues; Licensing and technology transfer; Technology transfer negotiations; Commercial exploitation issues.

240 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 236 6 E-ISBN: 978 1 78063 155 4 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 237 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342366

CONTENTS

What is organizational behaviour? Understanding individual behaviour in organizations; Motivating people in a global environment; Managing work groups and teams; Leadership and executive coaching: The keys to success; Enhancing effective communication in organizations; Managing power and conflict in the workplace; Understanding decision making processes in the international arena; Managing stress and enhancing well-being at work; Managing change and culture reengineering: The ABC of managing by values; Managing careers in global contexts; Managing diversity and cross cultural issues; Emerging and contemporary themes in global organizational behaviour.

366 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 467 4 E-ISBN: 978 1 78063 159 2 £20.95/US$35.00/€25.00 hardback ISBN: 978 1 84334 468 1 £42.50/US$70.00/€50.00 www.woodheadpublishing.com/9781843344674 Not available for distribution in the USA.

Corporate Literacy Discovering the senses of the organisation Anne Kauhanen-Simanainen, CIM Communication & Information Management, Finland CONTENTS

Corporate Literacy: Why is it needed? Corporate Literacy in practice; Information skills and roles; Managing and leading Corporate Literacy; Corporate Literacy in different contexts; Not seeking new lands, but seeing with new eyes.

184 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 261 8 E-ISBN: 978 1 78063 156 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 280 9 £59.95/US$100.00/€70.00 www.woodheadpublishing.com/9781843342618

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Electronic Financial Services Technology and management Hakman A Wan, Open University of Hong Kong, Hong Kong CONTENTS

The new age of financial services; Information technology and the Internet; E-banking: technology and design; E-payment; E-insurance; E-stock trading; E-fundraising and other services; Security management; Regulatory compliance; Financial risk management.

472 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 132 1 E-ISBN: 978 1 78063 146 2 £55.00/US$90.00/€65.00 hardback ISBN: 978 1 84334 190 1 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341321

Being the Best You Can Be A guide on personal development for managers

88 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 215 1 E-ISBN: 978 1 78063 152 3 £18.95/US$30.00/€25.00 hardback ISBN: 978 1 84334 216 8 £37.00/US$60.00/€45.00 www.woodheadpublishing.com/9781843342151

Bullying and Sexual Harassment A practical handbook Tina Stephens and Jane Hallas, Equalta, UK Published in association with the Institute of Leadership and Management (ILM) 116 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 207 6 E-ISBN: 978 1 78063 149 3 £18.95/US$30.00/€25.00 hardback ISBN: 978 1 84334 208 3 £59.95/US$100.00/€70.00 www.woodheadpublishing.com/9781843342076

Growing People Learning and developing from day to day experience Bob Thomson, University of Warwick, UK ‘Regardless of whether you are the manager or the managed, new to mentoring and staff development, or already reading it, Bob Thompson offers a thought provoking book.’

Scottish Health Information Network Published in association with the Institute of Leadership and Management (ILM) 176 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 213 7 E-ISBN: 978 1 78063 154 7 £29.95/US$50.00/€35.00 hardback ISBN: 978 1 84334 214 4 £59.95/US$100.00/€70.00 www.woodheadpublishing.com/9781843342137

Ian Hunt, Training Solutions, UK CONTENTS

Introduction; Organising yourself; Being positive about yourself; Managing stress; Building a team; Getting things done.

Published in association with the Institute of Leadership and Management (ILM) 224 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 211 3 E-ISBN: 978 1 78063 151 6 £29.95/US$50.00/€35.00 hardback ISBN: 978 1 84334 212 0 £59.95/US$100.00/€70.00 www.woodheadpublishing.com/9781843342113

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Intellectual Property The lifeblood of your company Mark Elmslie and Simon Portman, Hewitsons, UK 164 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 135 2 E-ISBN: 978 1 78063 147 9 £55.00/US$90.00/€65.00 hardback ISBN: 978 1 84334 181 9 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341352

Available / will be available on Chandos Publishing Online

Web trends Leadership Scaffolding

WEB TRENDS

Judith Elliott, Elconsulting Cambridge Ltd, UK CONTENTS

Quoting for the job (get your aim straight); Beginning the scaffolding frame (information processes); The scaffolders (off on the right foot); Climbing the scaffolding; Feedback on the construction (monitor and review people’s progress); Improving the structure (help people develop); Review the structure.

Published in association with the Institute of Leadership and Management (ILM) 176 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 205 2 E-ISBN: 978 1 78063 150 9 £29.95/US$50.00/€35.00 hardback ISBN: 978 1 84334 206 9 £59.95/US$100.00/€70.00 www.woodheadpublishing.com/9781843342052

Leading Empowerment A practical guide to change Mike Applegarth, Consultant, UK CONTENTS

What is empowerment? The role of leadership in empowerment; Exploring the need and the benefits; Enabling individuals and teams; Implementing in the organization; Monitoring the cultural change and dealing with feedback; Case studies from public and private sectors.

160 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 143 7 E-ISBN: 978 1 78063 148 6 £29.95/US$50.00/€35.00 hardback ISBN: 978 1 84334 202 1 £59.95/US$100.00/€70.00 www.woodheadpublishing.com/9781843341437

Practical Leadership Gordon MacKay, Scottish Water, UK Published in association with the Institute of Leadership and Management (ILM) 144 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 209 0 E-ISBN: 978 1 78063 153 0 £29.95/US$50.00/€35.00 hardback ISBN: 978 1 84334 210 6 £59.95/US$100.00/€70.00 www.woodheadpublishing.com/9781843342090

Intellectual Property Licences and Technology Transfer A practical guide to the new European licensing regime Duncan Curley, Innovatelegal, UK ‘…the work is lucid and helpful.’

World Competition 356 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 089 8 E-ISBN: 978 1 78063 145 5 £55.00/US$90.00/€65.00 hardback ISBN: 978 1 84334 090 4 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340898

NEW Making Sense of Space The design and experience of virtual spaces as a tool for communication Iryna Kuksa, Nottingham Trent University and Mark Childs, Coventry University, UK Chandos Information Professional Series The use of Virtual Worlds (VWs) has increased in the last decade. VWs are used for communication, education, community building, creative arts, and more. A good deal of research has been conducted into learning and VWs, but other areas remain ripe for investigation. Factors from technological platforms to the nature and conventions of the communities that use VWs must be considered, in order to achieve the best possible interaction between virtual spaces and their users. Making Sense of Space focuses on the background to these issues, describing a range of case studies conducted by the authors. The book investigates the innovative and creative ways designers employ VWs for research, performancemaking, and audience engagement. Secondly, it looks into how educators use these spaces to support their teaching practice. Lastly, the book examines the potential of VWs as new methods of communication, and the ways they are changing our perception of reality.

CONTENTS

Part 1 Remediating technology, translating experience, immersing in spaces. Part 2 Virtual spaces: ‘work in progress’-software, devices, and design principles; Art, history and culture in digital spaces; Theatre in virtual day and age. Part 3 Experiencing virtual spaces: Two models to conceptualize space; Other spaces, and other ways of making sense of them; First, second, third, and fourth places-making extra sense of space; Virtual worlds in education. Part 4 Making sense of space-practitioner perspective: Moving towards the alien ‘other’…; The future of spaces-physical or virtual?

200 pages 234 x 156mm (6 x 9) paperback Q2 2014 ISBN: 978 1 84334 740 8 E-ISBN: 978 1 78063 406 7 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347408

Google and the Digital Divide The bias of online knowledge Elad Segev, Hebrew University, Israel Chandos Information Professional Series CONTENTS

Power, communication and the internet; The structure and power of search engines; Google and the politics of online searching; Users and uses of Google’s information; Mass media channels and the world of Google News; Google’s global mapping; Conclusion; Epilogue.

256 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 565 7 E-ISBN: 978 1 78063 178 3 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345657

NEW Making Sense of the Web Towards machine-aided knowledge evolution Vit Novacek, Digital Enterprise Research Institute (DERI), Republic of Ireland Chandos Publishing Social Media Series No. 11 Making Sense of the Web focuses on making better use of the vast amount of knowledge available on the world wide web, including how the web can be used for machine-aided discovery of new knowledge. The first part of the book reviews various historical approaches to defining and studying knowledge and describing how knowledge can be represented online.

The second part presents current approaches to efficient exploitation of knowledge online, and focuses on the Semantic Web, linked open data and social network analysis. The third part of the book introduces possible approaches to semi-automated discovery of new knowledge based on current web content, and introduces a novel framework for machine-aided knowledge evolution. The fifth part describes selected application areas that may benefit from the principles and technologies described. Extensive practical examples and links to existing tools and frameworks are provided to help practitioners implement advanced web-based knowledge discovery applications quickly.

CONTENTS

Part 1 Introduction; Background: Knowledge and its actionable representation; Web as a global knowledge base. Part 2 Making sense of the web: Semantic web and linked open data; Social network analysis; Open issues and possible solutions. Part 3 Towards machine-aided knowledge evolution: From (semantic) web to knowledge web; Sparking the knowledge evolution. Part 4 Selected application areas: Knowledge discovery; Publishing and library science. Part 5 Conclusions: The status quo and future outlook.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 725 5 E-ISBN: 978 1 78063 391 6 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347255

The Google Generation Are ICT innovations changing information seeking behaviour?

Barrie Gunter, University of Leicester, Ian Rowlands and David Nicholas, University College London, UK Chandos Information Professional Series ‘...it deserves a place at the centre of one of the key contemporary debates of librarianship and pedagogy’

Journal of Librarianship and Information Science CONTENTS

Introduction; The rise of the information society; The internet era; Google generation: what is the evidence?

Emergence of new forms of knowledge production, search and acquisition; The emergence of digital scholarship; What next?

220 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 557 2 E-ISBN: 978 1 78063 163 9 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345572

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Web trends NEW Google Scholar and its Competitors

NEW The Teaching Librarian

Accessing scholarly resources on the web

Kris Helge and Laura McKinnon, Texas Wesleyan University School of Law, USA

Ingrid Hsieh-Yee, Catholic University of America, USA

Web 2.0, technology, and legal aspects

Chandos Information Professional Series

Google Scholar and its Competitors introduces information seekers to web search tools that provide access to scholarly resources. It begins with a discussion of scholarly communication trends and their effects on access to scholarly resources in the digital environment. In this context the book examines Google Scholar and its competitors in terms of their databases, features, functionality, and strengths and weaknesses. It also explores the implications of Google Scholar and its competitors for information seekers and libraries.

Librarians need to utilize Web 2.0 tools to generate rich-text learning environments, creating enriching, challenging, and supportive learning platforms for students. The Teaching Librarian shows how to utilize wikis, mindmaps, and Second Life to improve pedagogy for librarians. The title covers how to obtain administration approval to implement Web 2.0 tools, how to deal with and prevent technological glitches, and remain aware of relevant legal issues in the UK and the USA. This book also outlines how to create learning interfaces that meet the needs of non-traditional students.

CONTENTS

CONTENTS

Chandos Information Professional Series

Scholars and scholarship; Journals and monographs; Publishers and the publishing industry; Librarians and libraries; Economics; Author’s rights and intellectual property; The open movement: Open access, open data, and open source science; Emerging trends and formats; Leadership opportunities for libraries.

200 pages 234 x 156mm (6 x 9) paperback Q4 2014 ISBN: 978 1 84334 447 6 E-ISBN: 978 1 78063 322 0 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843344476

NEW Bibliographic Information Organization in the Semantic Web Mirna Willer, University of Zadar, Croatia and Gordon Dunsire, Independent Consultant, UK Chandos Information Professional Series New technologies will underpin the future generation of library catalogues. In order to maintain their role providing information, serving users, and fulfilling their mission as cultural heritage and memory institutions, libraries must take a technological leap; library bibliographic standards, models, and services must be transformed to those of the Semantic Web. Bibliographic Information Organization in the Semantic Web explores the technologies that will power the future generation of library catalogues, and argues the necessity of such a leap.

CONTENTS

Bibliographic information organization: A view from now into the past; Semantic web and linked open data; Publishing bibliographic element sets and value vocabularies; Publishing datasets as linked open data; We are not alone but part of the linked data environment.

350 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 731 6 E-ISBN: 978 1 78063 397 8 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843347316

Web 2.0 tools: benefits, detriments, and usage for effective pedagogy; Using the LibGuides platform for more than just hosting electronic pathfinders; Cloud computing for teaching librarians; Mobile apps for teaching librarians; Preparing faculty, administration, and students for Web 2.0 tools, and an introduction to Web 3.0; Legal information related to Web 2.0 and Web 3.0.

196 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 733 0 E-ISBN: 978 1 78063 399 2 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347330

Google This!

Putting Google and other social media sites to work for your library Terry Ballard, New York Law School, USA Chandos Information Professional Series ‘At last, a book that helps to understand and apply the tools that the techno-savvy are using…This book is your next step in continuing your education and retooling to prepare for the ensuing and unabating information tsunami.’

Loriene Roy, ALA President, 2007-2008 Many libraries and museums nowadays have adapted to the current information climate and work with Google, Facebook, Twitter and iTunes to deliver information to their users, however most have not. Google This! describes the variety of free (or nearly free) options for social media and shows how libraries from the Library of Congress down to small public libraries are adapting them. The author has conducted more than two dozen interviews with professionals who have created exemplary work using social media, and shows how their experiences can create success for your institution’s library.

CONTENTS

What does the Internet have to do with my library? Google Custom Search; Facebook and Twitter; Flickr: If it’s good enough for the Library of Congress it’s good enough for your library; iGoogle and other useful products; YouTube: Much more than videos of cats playing piano; Google Scholar: Just walked down the aisle with Worldcat; Blogger: Get your message out where patrons are; Google Maps and Google Earth; Electronic books; Discovery platforms; Mobile applications for libraries; Where is this all going?

218 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 677 7 E-ISBN: 978 1 78063 317 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346777

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Information Dynamics in Virtual Worlds Gaming and beyond Woody Evans, Zayed University, United Arab Emirates Chandos Information Professional Series ‘Information Dynamics in Virtual Worlds is a very well written and constructed book.’

Managing Information Presents a broad examination of the nature of virtual worlds and the potential they provide in managing and expressing information practices through that medium, grounding information professionals and students of new media in the fundamental elements of virtual worlds and online gaming. The book details the practical issues in finding and using information in virtual environments and presents a general theory of librarianship as it relates to virtual gaming worlds.

CONTENTS

Part 1 Virtual Ontologies: Mapping virtual worlds; Types of virtual worlds; N00bz inworld; Inworld info desks: Information initiation; Info service inworld: How to practice info services in virtual worlds. Part 2 Time Inworld: Hungry Ghosts in Second Life; After virtual worlds; Conclusions.

216 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 641 8 E-ISBN: 978 1 78063 274 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346418

iPhone Application Development Strategies for efficient mobile design and delivery Jim Hahn, University of Illinois Urbana-Champaign, USA Chandos Information Professional Series iPhone application development is explained here in an accessible treatment for the generalist Library and Information Science (LIS) practitioner. Future information-seeking practices by users will take place across a diverse array of ubiquitous computing devices.

This book is essentially a how-to guide for application development, laying out foundational principles and then moving toward practical implementations.

CONTENTS

Framing concepts for the iPhone as media with the historical continuity of computing best practice; Beginning Dashcode development: Remediating an RSS feed to the iPhone; Basic Dashcode development: Creating a Podcast application; Intermediate Dashcode development: Video tour iPhone application; Designing with Dashcode: Using the Custom template; Designing a Utility application with Dashcode; Introduction to the Xcode module; Using the PhoneGap framework within Xcode; The future of the iPhone operating system and future mobile computing devices.

184 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 582 4 E-ISBN: 978 1 78063 054 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345824

Available / will be available on Chandos Publishing Online

Web trends Towards a Semantic Web

News Search, Blogs and Feeds

Online Dispute Resolution

Connecting knowledge in academic research

A toolkit

Technology, management and legal practice from an international perspective

Bill Cope, Mary Kalantzis, University of Illinois, USA and Liam Magee, Royal Melbourne Institute of Technology (RMIT) University, Australia This book addresses the question of how knowledge is currently documented, and may soon be documented in the context of what it calls ‘semantic publishing’. This takes two forms: a more narrowly and technically defined ‘semantic web’; as well as a broader notion of semantic publishing. This book examines the ways in which knowledge is represented in journal articles and books.

CONTENTS

Changing knowledge systems in the era of the social web; Frameworks for knowledge representation; The meaning of meaning: Alternative disciplinary perspectives; What does the digital do to knowledge making? Books and journal articles: The textual practices of academic; Textual representations and knowledge support-systems in research intensive networks; An historical introduction to formal knowledge systems; Contemporary dilemmas: Tables versus webs; Upper-level ontologies; Describing knowledge domains: A case study of biological ontologies; On commensurability; A framework for commensurability; Creating an interlanguage of the social web; Interoperability and the exchange of humanly usable digital content; Framing a new agenda for semantic publishing.

544 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 601 2 E-ISBN: 978 1 78063 174 5 £72.50/US$120.00/€85.00 www.woodheadpublishing.com/9781843346012

Television versus the Internet Will TV prosper or perish as the world moves online?

Lars Vage, Mid Sweden University and Lars Iselid, Umeå University, Sweden Chandos Information Professional Series CONTENTS

Introduction: The nature of news search; Free news search; Professional news search services; News monitoring services; Evaluating news search tools; Keeping track of the blogosphere; The power of RSS; News discovery via social networking tools; Concluding remarks.

258 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 602 9 E-ISBN: 978 1 78063 181 3 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346029

Audience evolution patterns; The importance of television and the Internet to media consumers; The functional overlaps of television and the Internet; The future of television as an information source; The future of television as an entertainment source; Future audiences, future services.

208 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 636 4 E-ISBN: 978 1 78063 166 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346364

The Host in the Machine Examining the digital in the social Angela Thomas-Jones, Murdoch University, Australia ‘Full of interesting stories and examples.’

Information Research CONTENTS

Birth: Name/age/education/status update: Creating a digital presence; All a twitter: Celebrities and social networking.

Life: Putting the social in social networks; (Net)Working: Online social networks and the New Economy. Death: You’ve been poked: Bullying, harassment and everyday undercurrents; Are we dead yet? Conclusion.

150 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 588 6 E-ISBN: 978 1 78063 184 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345886

166 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 519 0 E-ISBN: 978 1 78063 170 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 520 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843345190

Digital Information Culture The individual and society in the digital age

Understanding the Internet A glimpse into the building blocks, applications, security and hidden secrets of the web Edited by Kevin Curran, University of Ulster, UK Chandos Information Professional Series CONTENTS

Internet protocols; What causes delay in the Internet? Mesh networking; Wireless sensor networks; WebOS – moving the operating system to the Web; Really Simple Syndication (RSS); Javascript, XML, E4X and AJAX; VoiceXML; Web services; Web 2.0; Mobile social software; The long tail; Podcasting, screen casting, blogging and video blogging; Worldwide interoperability for microwave access (WiMAX); Hybrid Web applications; Designing for the mobile Web; Adaptive mobile applications; Cryptography; Honey nets; Wireless 802.11 security; The problem of spam email; Computer hacking; The invisible Web; Digital watermarking and steganography; Vertical search engines; Web intelligence.

320 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 499 5 E-ISBN: 978 1 78063 180 6 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843344995

Barrie Gunter, University of Leicester, UK CONTENTS

Faye Wang, Bournemouth University, UK

The Internet, Power and Society Rethinking the power of the internet to change lives Marcus Leaning, University of Wales, UK Chandos Information Professional Series ‘This book is definitely worth a read…it is well structured, well written, and extremely informative’

Online Information Review 194 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 452 0 E-ISBN: 978 1 78063 168 4 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344520

Website Visibility

Luke Tredinnick, London Metropolitan University, UK Chandos Information Professional Series 220 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 160 4 E-ISBN: 978 1 78063 167 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 170 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341604

The Revolution Will Not be Downloaded Dissent in the digital age Edited by Tara Brabazon, University of Brighton, UK 260 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 459 9 E-ISBN: 978 1 78063 169 1 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 460 5 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344599

Never Mind the Web Here comes the book Miha Kovac, University of Ljubljana, Slovenia 204 pages 234 x 156mm (6 x 9) paperback 2008 ISBN: 978 1 84334 405 6 E-ISBN: 978 1 78063 216 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 406 3 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843344056

The theory and practice of improving rankings

Web Information Management

Melius Weideman, Cape Peninsula University of Technology, South Africa

Stephen Mutula and Justus Wamukoya, University of Botswana, Botswana

CONTENTS

Chandos Information Professional Series

A cross-disciplinary textbook

The trilogy: Users, webpages and search engines; Elements of website visibility and research; The good ones; The bad ones; The ugly ones; Case studies; Recommendations and the future.

372 pages 234 x 156mm (6 x 9) paperback 2007 ISBN: 978 1 84334 273 1 E-ISBN: 978 1 78063 189 9 £42.50/US$70.00/€50.00

244 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 473 5 E-ISBN: 978 1 78063 179 0 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843344735

hardback ISBN: 978 1 84334 274 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843342731

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Social media Effective Information Retrieval from the Internet An advanced user’s guide Alison Stacey, Cambridge Regional College and Adrian Stacey, formerly Cambridge University, UK Chandos Information Professional Series 324 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 077 5 E-ISBN: 978 1 78063 176 9 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 078 2 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340775

Open Source Database Driven Web Development A guide for information professionals Isaac Dunlap, Western Illinois University Libraries, USA Chandos Information Professional Series 256 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 161 1 E-ISBN: 978 1 78063 188 2 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 171 0 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341611

SOCIAL MEDIA

NEW Building Communities

NEW Making Sense of the Web

Social networking for academic libraries Denise Garofalo, Mount Saint Mary College, USA

Towards machine-aided knowledge evolution

Chandos Publishing Social Media Series No. 13

Vit Novacek, Digital Enterprise Research Institute (DERI), Republic of Ireland Chandos Publishing Social Media Series No. 11 Making Sense of the Web focuses on making better use of the vast amount of knowledge available on the world wide web, including how the web can be used for machine-aided discovery of new knowledge. The first part of the book reviews various historical approaches to defining and studying knowledge and describing how knowledge can be represented online.

The second part presents current approaches to efficient exploitation of knowledge online, and focuses on the Semantic Web, linked open data and social network analysis. The third part of the book introduces possible approaches to semi-automated discovery of new knowledge based on current web content, and introduces a novel framework for machine-aided knowledge evolution. The fifth part describes selected application areas that may benefit from the principles and technologies described. Extensive practical examples and links to existing tools and frameworks are provided to help practitioners implement advanced web-based knowledge discovery applications quickly.

CONTENTS

Wikis Tools for information work and collaboration Jane Klobas, Bocconi University, Italy Chandos Information Professional Series 252 pages 234 x 156mm (6 x 9) paperback 2006 ISBN: 978 1 84334 178 9 E-ISBN: 978 1 78063 183 7 £42.50/US$70.00/€50.00 hardback ISBN: 978 1 84334 179 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843341789

Part 1 Introduction; Background: Knowledge and its actionable representation; Web as a global knowledge base. Part 2 Making sense of the web: Semantic web and linked open data; Social network analysis; Open issues and possible solutions. Part 3 Towards machine-aided knowledge evolution: From (semantic) web to knowledge web; Sparking the knowledge evolution. Part 4 Selected application areas: Knowledge discovery; Publishing and library science. Part 5 Conclusions: The status quo and future outlook.

200 pages 234 x 156mm (6 x 9) paperback Q3 2014 ISBN: 978 1 84334 725 5 E-ISBN: 978 1 78063 391 6 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347255

Using the Internet for Political Research Practical tips and hints Heather Dawson, British Library of Political and Economic Science, USA Chandos Information Professional Series

Social media is here to stay. A robust social media campaign can provide academic libraries with a means to showcase library resources, highlight content and events, and attract students to sample what the library has to offer. Building Communities is a handbook to implement social media technologies for academic libraries. It is a guide to planning and implementing a successful social media campaign and evaluating its impact.

CONTENTS

The whats and whys of social networking for academic libraries; How to approach the implementation of social media technologies; Case studies of academic libraries and social media networking; First steps; Make the connection: Posting on social media; Evaluating the impact of social media in academic libraries; Closing thoughts.

242 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 735 4 E-ISBN: 978 1 78063 401 2 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347354

NEW Social Reading Platforms, applications, clouds and tags José-Antonio Cordón-García, Julio Alonso-Arévalo, Raquel Gómez-Díaz and Daniel Linder, University of Salamanca, Spain Chandos Publishing Social Media Series No. 10 Contemporary developments in the book publishing industry are changing the system as we know it. Changes in established understandings of authorship and readership are leading to new business models in line with the postulates of Web 2.0. Socially networked authorship, book production and reading are among the social and discursive practices starting to define this emerging system. Websites offering socially networked, collaborative and shared reading are increasingly important. Social Reading maps socially networked reading within the larger framework of a changing conception of books and reading.

CONTENTS

188 pages 234 x 156mm (6 x 9) paperback 2003 ISBN: 978 1 84334 049 2 E-ISBN: 978 1 78063 059 5 £27.50/US$45.00/€35.00

New readings, new readers: Social reading-a new conception of books; Social reading platforms: Diagnosis and evaluation; Social reading applications: An analysis; Personalization of system contents; New business models: Reading in the cloud; Open access e-books.

hardback ISBN: 978 1 84334 050 8 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340492

200 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 726 2 E-ISBN: 978 1 78063 392 3 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347262

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Available / will be available on Chandos Publishing Online

Social media NEW Local Community in the Era of Social Media Technologies

NEW Security Risks in Social Media Technologies

A global approach

Safe practices in public service applications

Hui-Lan Titangos, Santa Cruz Public Libraries, USA

Alan Oxley, Universiti Teknologi PETRONAS, Malaysia

Chandos Publishing Social Media Series No. 5 Social media technologies can help connect local communities to the wider world.

Local Community in the Era of Social Media Technologies introduces the experience of bringing a local community to the world. This book, with the model of Santa Cruz County, California, develops a truly global approach to the subject.

CONTENTS

Part 1 History: Never a dull moment: Local community: A long view; Santa Cruz Public Library, California: A brief review; The rise of local authors and content; Putting Davenport on the map. Part 2 The era of library 1.0: Santa Cruz Public Library: Community on the web; Shanghai Library: Windows to the world; Oslo Public Library: Digital efforts. Part 3 Present: Library 2.0: Santa Cruz Public Library: Learning and using Library 2.0; Bibliotheca Alexandrina: carry forward capital of memory; Oslo Public Library: rejuvenated OPAC. Part 4 Social media for local community: Using social tools: Staff Picks in blogs; YouTube: the power of crowdsourcing; Using social networks: Pinterest; Using social sites: Twitter and Weibo; Using social sites: Facebook and Renren. Part 5 Future: Library 3.0 and beyond: Local needs vs. global resources; The librarian’s role as information manager; The librarian’s role as teacher; The librarian’s role as leader; The librarian’s role as innovator in transforming the OPAC; Technology, staff, and community.

304 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 696 8 E-ISBN: 978 1 78063 361 9 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346968

Chandos Publishing Social Media Series No. 8 Security measures can be used by management, IT staff, and users in participatory/collaborative service provision within the public sector.

Security Risks in Social Media Technologies explores this use. Topics are targeted, and issues raised and lessons learnt are analyzed. The book helps the reader understand the risks posed by relevant Web 2.0 applications and gives clear guidance on how to mitigate those risks. The body of the book is concerned with social media, the dominant Web 2.0 technology associated with security in the public sector, and is structured into eight chapters.

CONTENTS

Web 2.0 and social media; Non-frivolous uses of social media in the public sector; Security threats to social media technologies; Security controls applied to the participation– collaboration pattern; Acceptable use practices; Participation and collaboration in K-12 schools; Mitigating the risks of identity theft and malware; Conclusion.

286 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 714 9 E-ISBN: 978 1 78063 380 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347149

Managing Social Media in Libraries Finding collaboration, coordination, and focus

NEW Social Media Audits Achieving deep impact without sacrificing the bottom line Urs Gattiker, MyComMetrics, Switzerland Chandos Publishing Social Media Series No. 14 Social media is quickly becoming important to most businesses, but many managers, professionals, and marketing experts are unsure about the practicalities of social media marketing and how to measure success. Social Media Audits gives people dealing with social business in their working life a guide to social media marketing, measurement, and how to evaluate and improve the use of social media in an organizational context.

CONTENTS

Part 1 Setting the stage: Setting the stage; Community love: Observing, connecting and helping customers; Part 2 Decide in haste, repent at leisure: Think strategic; Cost and benefits: Killing the useless metrics; Finding the best social monitoring approach: Another fairy tale; Part 3 Focusing on impact: Preparing the process; Managing continuous improvement; Controlling and evaluating the process; Conclusion: Think outside the box; Appendices.

200 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 745 3 E-ISBN: 978 1 78063 426 5 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347453

Troy Swanson, Moraine Valley Community College, USA Chandos Publishing Social Media Series No. 9 Managing Social Media in Libraries explores the developing information environment, the collaboration among library organizations, and the ways social media may convert the loose connections between library staff members. The book takes librarians beyond the mechanics of using social media, and establishes a framework to move library managers and leaders toward making social media effective.

CONTENTS

Where have we been with social media? Library organizations as loosely-coupled systems; Social media in loosely-coupled systems; Defining a purpose; Connecting social media tools to the organization; Integrating with standard websites; Leadership: Big ideas do not have to be that big.

194 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 711 8 E-ISBN: 978 1 78063 377 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843347118

NEW The Plugged-In Professor Tips and techniques for teaching with social media Edited by Sharmila Ferris and Hilary Wilder, William Paterson University of New Jersey, USA Chandos Publishing Social Media Series No. 6 New technologies are transforming the way students work. The Plugged in Professor provides a timely and exceptional resource for using social media and other new technologies to help college students meet both general and discipline-specific objectives. The title covers techniques built around well-known social networking technologies, as well as other emerging technologies such as mobile phone and tablet apps. With a practical focus and readerfriendly format, this book shows educators how to apply techniques in each technology, and includes clear student learning objectives, stepby-step directions, observations and advice, and supplemental readings and resources.

CONTENTS

Part 1 Writing, research, and information fluency: Writing for Wikipedia. Part 2 Communication and collaboration. Part 3 Critical thinking and creativity. Part 4 Integrative learning.

376 pages 234 x 156mm (6 x 9) paperback 2013 ISBN: 978 1 84334 694 4 E-ISBN: 978 1 78063 342 8 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843346944

Public Interest and Private Rights in Social Media Edited by Cornelis Reiman, Reiman and Co., Australia Chandos Publishing Social Media Series No. 3 The contributors provide sound guidance on social media and society, specifically, the use of social media in the corporate sector and academia, as well as the rising influence of social media in garnering public and political opinion worldwide. Legal implications of social media are also explored. Unique perspectives on social media usage, as well as associated challenges for people in developed and developing countries alike are brought together.

CONTENTS

Social media growth and global change; Flash rob or protest movement: The First Amendment and regulating online calls to action; World justice – the rule of law around the world; Default metaphysics – social networks and the self; A serviceoriented approach to public sector social media strategy; Social media in the humanitarian space; Social media: The new tool in business education; Social media: Does it generate the continuum of transparency in organisations?

Social media: Blessing or curse? – a business perspective; Improving the customer experience: How social media can make a difference; The uses and accuracy of social analytics data and platforms; Altruism – a valuable dimension of the digital age.

254 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 693 7 E-ISBN: 978 1 78063 353 4 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346937

Find us on Twitter: @ChandosTweets, Facebook at: /ChandosPublishing and Linkedin: /company/chandos-publishing

75

Social media From Science 2.0 to Pharma 3.0

Social Media for Academics

Digital Dialogues and Community 2.0

Semantic search and social media in the pharmaceutical industry and STM publishing

A practical guide

After avatars, trolls and puppets

Hervé Basset, Science Intelligence, France, David Stuart, King’s College London, UK and Denise Silber, BASIL Strategies & Doctors 2.0 TM & You, France

Chandos Publishing Social Media Series No. 2

Chandos Publishing Social Media Series No. 4

‘A refreshing take on using social media in education.’

This book provides an overview of social media technologies in the context of practical implementation for academics, guided by applied research findings, current best practices, and the author’s successful experiences with using social media in academic settings.

Digital Dialogue and Community 2.0: After avatars, trolls and puppets explores the communities that use digital platforms, portals, and applications from daily life to build relationships beyond geographical locality and family links. The book provides detailed analyses of how technology realigns the boundaries between connection, consciousness and community.

CONTENTS

CONTENTS

Chandos Publishing Social Media Series No. 7 ‘I can only highly recommend reading this book by Hervé Basset for a better understanding of the challenges of social media.’

Jean-Philippe Accart, Blogger Science 2.0 uses the resources of Web 2.0 to communicate between scientists, and with the general public. Web 3.0, in turn, has brought disruptive technologies such as semantic search, cloud computing and mobile applications into play. This book examines these developments, discussing the best and worst of Web 2.0 in science communication and health.

CONTENTS

Part 1 From science 2.0 (2000-2010); The web 2.0 revolution, and the promise of science 2.0: The web as a platform: Web services, the cloud, and the app; The network as a science platform; Harnessing collective intelligence; Collective science; Data as the ‘next Intel Inside’; Open science data; The state of Science 2.0; A reluctance to change; Scepticism and the promise of Science 2.0; The lack of a supportive environment. Part 2 To Pharma 2.0: Health 2.0 and beyond: 2.0 becomes Social Media; Big promises: Is there gold?

Leading health 2.0 and social media sites and applications; The digital Pharma: The pharma industry adopts; Social attempts; 5 top stories; The digital Pharma influence; The industry watches; The industry remains cautious (the dark face of SoMe). Part 3 To Pharma 3.0 (2010-): Semantic search in Life Sciences: Semantic? What’s this? What do researchers expect; A survey of biomedical semantic interfaces; The future will be semantic; The semantic for Pharmas; Enterprise 2.0 and web 2.0: Enterprise 2.0; MS SharePoint 2010; And the next revolutions are? Next 3.0: Science 3.0; Pharma 3.0; Big STM 3.0; Conclusion.

286 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 709 5 E-ISBN: 978 1 78063 375 6 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843347095

Web 2.0 and Libraries Impacts, technologies and trends Edited by Dave Parkes and Geoff Walton, Staffordshire University, UK Chandos Information Professional Series ‘…a useful book that has come just at the right time.’

Bulletin des Bibliothèques en France CONTENTS

Part 1 Place: The changing teaching and learning environment; Transforming the library – e-books and e-buildings. Part 2 People: Online social networking, the e-learning holy grail? E-Learning models: A Web 2.0 approach to staff development in higher education. Part 3 Technology: A deployment strategy for maximising the impact of institutional use of Web 2.0; Emerging technologies for learning. Part 4 Conclusion: Meeting the challenge.

208 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 346 2 E-ISBN: 978 1 78063 185 1 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843343462

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Edited by Diane Rasmussen Neal, University of Western Ontario, Canada

Edited by Tara Brabazon, University of Bolton, UK

Innovative Practice in Higher Education

Part 1 The nuts and bolts of social media for academics: Blogging your academic self: The what, the why and the how long? Non-academic and academic social networking sites for online scholarly communities; Research and teaching in real time: 24/7 collaborative networks; Locating scholarly papers of interest online; Tracking references with social media tools: organizing what you’ve read or want to read; Pragmatics of Twitter use for academics: Tweeting in and out of the classroom; The academy goes mobile: an overview of mobile applications in higher education. Part 2 Putting social media into practice: Incorporating web-based engagement and participatory interaction into your courses; When good research goes viral! Getting your work noticed online; Who is the ‘virtual’ you and do you know who’s watching you? Social media for academic libraries; Learning social media: Student and instructor perspectives.

270 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 681 4 E-ISBN: 978 1 78063 319 0 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346814

Social Information Gaining competitive and business advantage using social media tools Scott Brown, Social Information Group, USA Chandos Publishing Social Media Series No. 1 Social Information is a must-have book for competitive and business researchers in any discipline including librarians, information professionals, intelligence analysts, students and marketing personnel, and explores how more ‘traditional’ resources can be complimented by social media tools. The book outlines different categories of social tools, competitive and business applications of these tools, and provides example searches with screenshots. The book provides concrete search examples, as well as strategies and approaches for searching social tools that may be available today or that may emerge tomorrow. Readers will learn ways to quickly develop new search strategies as new tools and features emerge.

CONTENTS

A brief history of business and competitive information, and the rise of social tools; Social networks; Blogs and microblogs; Video, audio and images; Social search engines; The future of social information.

352 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 667 8 E-ISBN: 978 1 78063 327 5 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843346678

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Introduction: New imaginings. Part 1 Communities, exiles and resistance: The inevitable exile: A missing link in online community discourse; Call it hyper activism: Politicising the online Arab public sphere and the quest for authenticity and relevance; What’s in a name? Digital resources and resistance at the global periphery; I have seen the future, and it rings. Part 2 Structures for sharing; Strangers in the swarm; Status (update) anxiety: Social networking, Facebook and community; Becoming Mireila: A virtual ethnography through the eyes of an avatar; Taste is the enemy of creativity: Disability, YouTube and a new language. Part 3 Professions, production, consumptions: The sound of a librarian: The politics and potential of podcasting in difficult times; The invisible (wo)man; The impact of the videoequipped DSLR; Why media literacy is transformative of the Irish education system: A statement in advocacy; YouTube Academy. Part 4 Fandom, consumption and community: Live fast, die young, become immortal; All we hear is Lady-o Gaga: Popular Culture 2.0; Copyright and couture: The Comme il Faut experience; When community becomes a commodity; Conclusion: White men rule?

320 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 695 1 E-ISBN: 978 1 78063 302 2 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843346951

Do You Web 2.0?

Public libraries and social networking Linda Berube, Legal Deposit Advisory Panel, UK Web 2.0 technology is a hot topic at the moment, and public librarians in particular are beginning to feel the pressure to apply these tools. Indeed, Web 2.0 has the potential to transform library services, but only if the policy and strategy for those services are ready to be transformed. The author not only reviews these tools and provides practical advice and case studies on how they can be applied in the public library setting, but also recommends the policies and business cases that begin to create a new strategy for public libraries.

CONTENTS

Part 1 Public libraries and social networking: Can we Web 2.0? Public libraries and digital climate change; Web 2.0 ethos: Hive mind and the wisdom of the crowd. Part 2 Web 2.0 tools and the librarians who love them: An overview: Do you Web 2.0? A round-up of Web 2.0 in public libraries.

Part 3 By increment and revolution: Libraries getting to Web 2.0: A tale of one country. Part 4 ‘Tilling the soil, seeding the ideas’: The Web 2.0 business case: Introducing Web 2.0; Exceeding your stretch: A conclusion.

160 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 436 0 E-ISBN: 978 1 78063 256 8 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843344360

Available / will be available on Chandos Publishing Online

Social media Building Your Library Career with Web 2.0

News Search, Blogs and Feeds A toolkit

The Host in the Machine

Julia Gross, Edith Cowan University, Australia

Lars Vage, Mid Sweden University and Lars Iselid, Umeå University, Sweden

Examining the digital in the social

Chandos Information Professional Series

Angela Thomas-Jones, Murdoch University, Australia

Chandos Information Professional Series This readable guide builds on the solid foundation of previous library career books. The social networking tools described will supplement the traditional methods of career development.

Chapters provide advice and practical examples, showing how to use Web 2.0 technologies in our careers including: ways to enhance your skills; building professional networks; developing a positive online presence.

CONTENTS

Web 2.0 and your library career; Social networking sites and your library career; Using Facebook, LinkedIn and Twitter for your career; Personal marketing for your career; Privacy, social networking and your career; Lifelong learning and your career; Web 2.0 professional development for your library career; Networking for your LIS career; E-mentoring for career development; Keeping up to date and being competent.

236 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 651 7 E-ISBN: 978 1 78063 289 6 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346517

News Search, Blogs and Feeds addresses both the needs of professionals, with a strategic need of monitoring the surrounding world, and users, with a need to find the best news sources, monitoring services and news search strategies. This practical handbook provides an analysis of readily available tools including the use of social networks for news discovery and commercial news search databases. It is an essential reference for information professionals in this field as well as librarians and library and IT managers.

CONTENTS

Introduction: The nature of news search; Free news search; Professional news search services; News monitoring services; Evaluating news search tools; Keeping track of the blogosphere; The power of RSS; News discovery via social networking tools; Concluding remarks.

258 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 602 9 E-ISBN: 978 1 78063 181 3 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346029

Crisis Information Management Communication and technologies Edited by Christine Hagar, Dominican University, USA Chandos Information Professional Series This book explores the management of information in crises, particularly the interconnectedness of information, people, and technologies during crises. Natural disasters, such as the Haiti earthquake and Hurricane Katrina, and 9/11 and human-made crises, such as the recent political disruption in North Africa and the Middle East, have demonstrated that there is a great need to understand how individuals, government, and non-government agencies create, access, organize, communicate, and disseminate information within communities during crisis situations. This edited book brings together papers written by researchers and practitioners from a variety of information perspectives in crisis preparedness, response and recovery.

CONTENTS

The effects of continual disruption: Technological resources supporting resilience in regions of conflict; Law enforcement agency adoption and use of Twitter as a crisis communication tool; Promoting structured data in citizen communications during disaster response: An account of strategies for diffusion of the ‘Tweak the Tweet’ syntax; Heritage matters in crisis informatics: How information and communication technology can support legacies of crisis events; Information needs and seeking during the UK 2001 foot-and-mouth crisis; The Ericsson Response – a ten year perspective: In the light of experience; Information systems in crisis; Community media and civic action in response to volcanic hazards; Public libraries and crisis management: Roles of public libraries in hurricane/disaster preparedness and response; Academic libraries in crisis situations: Roles, responses, and lessons learned in providing crisis-related information and services.

228 pages 234 x 156mm (6 x 9) paperback 2011 ISBN: 978 1 84334 647 0 E-ISBN: 978 1 78063 287 2 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843346470

‘This book will be of interest to many readers who appreciate serious but accessible texts on popular culture and our co-existence in modern society with omnipresent technologies.’

Information Research CONTENTS

Birth: Name/age/education/status update: Creating a digital presence; All a twitter: Celebrities and social networking.

Life: Putting the social in social networks; (Net)Working: Online social networks and the New Economy. Death: You’ve been poked: Bullying, harassment and everyday undercurrents; Are we dead yet? Conclusion.

150 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 588 6 E-ISBN: 978 1 78063 184 4 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843345886

Building Library 3.0 Issues in creating a culture of participation

Why Blog?

Motivations for blogging Sarah Pedersen, The Robert Gordon University in Aberdeen, UK Chandos Information Professional Series CONTENTS

What is a blog and who is blogging? Blogging to blow off steam, make your opinions heard and influence others such motivations are particularly popular amongst male bloggers and filter bloggers; Blogging for me - the blog as a diary - what is the difference between offline diaries and blogs? Blogging for friends - blogging for family and friends; blogging to make friends; The blog as therapy - women and blogging for validation; Blogging for profit - financial motivations for blogging; blogs into blooks; The blog as citizen journalism - bloggers who see themselves as the fifth estate, keeping an eye on the fourth; the merging of blogging and mainstream journalism.

162 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 583 1 E-ISBN: 978 1 78063 171 4 £46.50/US$75.00/€55.00 www.woodheadpublishing.com/9781843345831

Woody Evans, Zayed University, United Arab Emirates Chandos Information Professional Series ‘...described professionally, in concrete terms and immediately relevant, even for the uninitiated.’

French LIS journal CONTENTS

Part 1 Basics: Library 2.0: The fundamentals; New library users. Part 2 The people’s web: Folksonomic exchanges: Authority of the people; Mobile life and QR Code; Second Life and other massively multi-user environments; Arphids: Promise and dangers. Part 3 Quality and mettle: Fundamentally good service.

210 pages 234 x 156mm (6 x 9) paperback 2009 ISBN: 978 1 84334 497 1 E-ISBN: 978 1 78063 186 8 £55.00/US$90.00/€65.00 www.woodheadpublishing.com/9781843344971

Weblogs and Libraries Laurel Clyde, University of Iceland, Iceland

Web 2.0 Knowledge Technologies and the Enterprise Smarter, lighter and cheaper Paul Jackson, Edith Cowan University, Australia Chandos Information Professional Series ‘For any manger who wants to understand the full potential value of Web 2.0 rather than just its basic capabilities, Web 2.0 Knowledge Technologies and the Enterprise is a recommended read.’

Library Review

Chandos Information Professional Series ‘This clearly written and well-organised book provides a useful and timely introduction to weblogs and their potential use in library and informational science settings.’

LTSN-ICS CONTENTS

An overview of the weblog and blogging phenomenon; Weblogs as sources of current information; Finding weblogs; Weblogs in the field of library and information science; Weblogs created by libraries: The state of the art; Creating a weblog: The options; Managing the library weblog; Sources of information about weblogs.

CONTENTS

208 pages 234 x 156mm (6 x 9) paperback 2004 ISBN: 978 1 84334 085 0 E-ISBN: 978 1 78063 182 0 £42.50/US$70.00/€50.00

280 pages 234 x 156mm (6 x 9) paperback 2010 ISBN: 978 1 84334 537 4 E-ISBN: 978 1 78063 187 5 £52.50/US$85.00/€65.00 www.woodheadpublishing.com/9781843345374

hardback ISBN: 978 1 84334 096 6 £65.00/US$105.00/€80.00 www.woodheadpublishing.com/9781843340850

Web 2.0 tools and context; The modern business environment; From purpose to space; From space to function; From function to use; Putting it together; Conclusion.

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Human resources General business issues in Asia HUMAN RESOURCES NEW The Changing Role of the Human Resource Profession in the Asia Pacific Region Jayantee Saha, Aei4eiA, Australia and Chris Rowley, City University, UK and HEAD Foundation, Singapore Chandos Asian Studies Series No. 56 The human resource (HR) profession has been on a long and challenging journey. Globalisation and sweeping policy changes have re-defined and re-aligned HR and its role. It is important for HR professionals to develop and become innovators in their respective industries. The Changing Role of the Human Resource Profession in the Asia Pacific Region is based on case-studies of retail, tourism, healthcare, security, education, and energy, spread across the greater Asia Pacific (AP) region. The book rests on the principle of the laws of attraction, that ‘thoughts become things’ and argues that acknowledging good human resource policies and practices can be a key influence on all aspects of an organisation.

After an introduction, five chapters cover key topics: six major industries; changing HR practices across the AP; an insider’s view on best practices; the role of HR in sustaining growth across the AP; and a conclusion looking towards the future of HR in the Asian Pacific Region.

CONTENTS

Six major industries across the AP: An overview; Like it or Loathe it: Changing HR landscapes across the APAC; Best HR practices: Insiders’ view; HR’s role in sustaining the growth of industries across the AP region; Conclusion: The way forward.

200 pages 234 x 156mm (6 x 9) paperback Q4 2014 ISBN: 978 0 85709 475 9 E-ISBN: 978 0 85709 476 6 Approx. £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9780857094759

HR Due Diligence Mergers and acquisitions in China ChyeKok Ho, Monash University, Malaysia and ChinSeng Koh, The Knowledge Practise, China and Singapore Chandos Asian Studies Series No. 42 CONTENTS

An overview; Cultivating affective relationships; Introducing HR due diligence; Conducting HR due diligence; Navigating beyond relationships; Managing integration.

190 pages 234 x 156mm (6 x 9) hardback 2011 ISBN: 978 1 84334 657 9 E-ISBN: 978 1 78063 328 2 USA ISBN: 978 0 85709 153 6 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843346579

Managing People Globally An Asian perspective Chris Rowley and Wes Harry, Cass Business School, UK Chandos Asian Studies Series No. 35 CONTENTS

Introduction: HRM context, development and scope; Employee resourcing; Employee rewards; Employee development; Employee relations; Conclusion; Appendices.

468 pages 234 x 156mm (6 x 9) hardback 2011 ISBN: 978 1 84334 223 6 E-ISBN: 978 1 78063 245 2 USA ISBN: 978 0 85709 146 8 £95.00/US$155.00/€115.00 www.woodheadpublishing.com/9781843342236

GENERAL BUSINESS ISSUES IN ASIA NEW The Glass Ceiling in Chinese and Indian Boardrooms Women directors in listed firms in China and India Alice de Jonge, Monash University, Australia Chandos Asian Studies Series No. 60

Globalization, Flexibilization and Working Conditions in Asia and the Pacific Edited by Sangheon Lee, Conditions of Work and Employment Programme of the International Labour Office, UK and Francois Eyraud, ILO Turin Training Center, Italy Chandos Asian Studies Series No. 20 CONTENTS

Part 1 Labour market changes, workers’ voice, and labour regulations: Globalization, institutional reforms and workers: Changes and outcomes; Trade union rights and trade competitiveness: Asia in a global context; The regulation of working conditions in Asia and the Pacific: flexibility, fragmentation and workers’ rights. Part 2 Flexibilization and non-standard employment: Australia: Institutional changes and workforce fragmentation; Japan: The resilience of employment relationships and the changing conditions of work; The Republic of Korea: From flexibility to segmentation. Part 3 Economic pressures and the changing quality of work: Indonesia: The search for alternatives; The Philippines: Changes at the workplace; Thailand: Globalization and unprotected workers. Part 4 Transition and employment conditions: China: Economic transition, employment flexibility and security; Vietnam: Workers in transition.

480 pages 234 x 156mm (6 x 9) hardback 2008 ISBN: 978 1 84334 330 1 E-ISBN: 978 1 78063 247 6 £75.00/US$125.00/€90.00 www.woodheadpublishing.com/9781843343301

This book is about the presence, role and status of women on the boards of listed firms in India and China and is written amongst increasing awareness of the need to ensure at least a minimum level of gender equality in corporate positions of power and the costs of failing to do so.

CONTENTS

Literature Review: The position of women as viewed by those who analyse corporate governance and corporate affairs in Asia; Methodology: Calculating the presence of women in the Indian/Chinese boardroom; Talking to women directors about their role; Results One: How many women in how many boardrooms? Results Two: What women say about the boardroom in India and China; Conclusion: Prospects for the future of gender equality in the Indian/Chinese boardroom.

200 pages 234 x 156mm (6 x 9) hardback Q4 2014 ISBN: 978 1 84334 617 3 E-ISBN: 978 1 78063 343 5 USA ISBN: 978 0 85709 165 9 Approx. £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9781843346173

NEW Globalization, Change and Learning in South Asia Edited by Shaista Khilji, George Washington University, USA and Chris Rowley, City University, UK Chandos Asian Studies Series No. 54

Expatriates in Asia Breaking free from the colonial paradigm Scott Hipsher, Fort Hays State University’s program in China, China Chandos Asian Studies Series No. 17 222 pages 234 x 156mm (6 x 9) hardback 2008 ISBN: 978 1 84334 422 3 E-ISBN: 978 1 78063 246 9 £82.50/US$135.00/€100.00 paperback ISBN: 978 1 84334 421 6 £42.50/US$70.00/€50.00 www.woodheadpublishing.com/9781843344223

Globalisation and Work in Asia

Globalization has changed business the world over. Financial crises in the West and parts of Asia have triggered a search for new models and ways of doing business. South Asia offers a novel perspective on these issues, both from an intraAsia and international standpoint. Globalization, Change and Learning in South Asia is an edited collection focussing on analysis and review of contemporary business practices in South Asia.

CONTENTS

Culture; Corporate social responsibility and sustainability; Business ethics; Management practices; South Asian Diaspora; Gender issues in south Asia.

250 pages 234 x 156mm (6 x 9) hardback 2013 ISBN: 978 0 85709 464 3 E-ISBN: 978 0 85709 465 0 £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9780857094643

Edited by John Burgess and Julia Connell, University of Newcastle, Australia Chandos Asian Studies Series No. 4 342 pages 234 x 156mm (6 x 9) hardback 2007 ISBN: 978 1 84334 217 5 E-ISBN: 978 1 78063 244 5 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843342175

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Available / will be available on Chandos Publishing Online

General business issues in Asia NEW Securing the Safety of Navigation in East Asia Legal and political dimensions

NEW The Private Sector’s Role in Poverty Reduction in Asia

Edited by Shicun Wu, National Institute for South China Sea Studies, China and Keyuan Zou, University of Central Lancashire, UK

Scott Hipsher, Fort Hays State University’s program in China, China

Chandos Asian Studies Series No. 58

Chandos Asian Studies Series No. 47

Securing the Safety of Navigation in East Asia identifies salient issues for academic debate, and further explores those that have practical implications for the safety of navigation in East Asia.

CONTENTS

Part 1 Introduction: Safety of navigation in East Asia: Seeking a cooperative mechanism. Part 2 international legal framework: Implications for East Asia: Navigating the currents of legal regimes and realpolitik in East Asia’s maritime domain; Compulsory pilotage and the law of the sea: Lessons learned from the Torres Strait; Navigational rights and marine scientific research: A further clarification? Part 3 safety of navigation from national perspectives: South Korea and the safety of navigation: Uncertainty derived from undefined fences; A Japanese researcher’s perspective on maritime navigation; Freedom of navigation and peaceful uses of the seas: UNCLOS, Chinese perspectives and personal thoughts; Foreign military activities in the EEZ: Preliminary views from Malaysia; Singapore’s South China Sea policy: Implications for the freedom and safety of navigation. Part 4 Navigational issues in the South China Sea: Cooperative mechanism for safety and security of navigation and ocean governance in the South China Sea; Rethinking the coastal states and user states’ interests in the South China Sea: bridging the perception gap and sharing the responsibilities; Cross- strait cooperation on search and rescue in the Taiwan Strait and its implication for the South China Sea; The use of PSSAs in the South China Sea; Towards a mandatory port state control system in the South China Sea.

304 pages 234 x 156mm (6 x 9) hardback 2013 ISBN: 978 0 85709 489 6 E-ISBN: 978 1 78242 160 3 £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9780857094896

NEW Asia in the Global ICT Innovation Network Dancing with the tigers Edited by Giuditta De Prato, Daniel Nepelski, European Commission, DirectorateGeneral JRC and Jean Simon, JPS Public Policy, Sevilla, Spain Chandos Asian Studies Series No. 51 Asia in the Global ICT Innovation Network takes a close look at the information and communication technologies (ICTs) landscape, not only in two BRICS countries, India and China, but also in South Korea and Taiwan.

CONTENTS

Part 1 IT in emerging economies: Chindia: Information and communications technology sector in India; China. Part 2 The return of the dragons: South Korea; Taiwan; Part 3 Networks of ICT technology and innovation: Internationalization of ICT R&D: a comparative analysis of Asia, the EU, Japan, the U.S., and the RoW; Asia in the global ICT R&D network; Assessing India as a technology and innovation cooperation partner.

296 pages 234 x 156mm (6 x 9) hardback 2013 ISBN: 978 0 85709 470 4 E-ISBN: 978 0 85709 471 1 £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9780857094704

The Private Sector’s Role in Poverty Reduction in Asia argues that the best way to create sustainable projects is to create win-win situations where both private companies and individuals working their way out of poverty can benefit. The book provides a practical guide for managers and individuals working in the private sector in the least developed areas of Asia to help make a difference to the lives of others.

CONTENTS

Private sector’s role in poverty reduction; Development: One size does not fit all; Environmental conditions in Asian developing economies; Business strategies and practices in developing economies; Asian success stories; China; Vietnam; Thailand; Cambodia; Laos PDR; Island Southeast Asia (Indonesia and the Philippines); South Asia; Central Asia: Afghanistan, Kazakhstan, Kyrgyz Republic, Mongolia, Tajikistan, Turkmenistan and Uzbekistan; Myanmar/Burma; Creating sustainable win-win situations.

352 pages 234 x 156mm (6 x 9) hardback 2013 ISBN: 978 0 85709 448 3 E-ISBN: 978 0 85709 449 0 £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9780857094483

Succeed or Sink Business sustainability under globalisation

Business Strategy and Corporate Governance in the Chinese Consumer Electronics Sector Hailan Yang, Shandong Jianzhu University, China and Stephen Morgan, University of Nottingham, UK Chandos Asian Studies Series No. 41 This book analyses how China’s firms in the consumer electronics (CE) sector have developed their business strategy and corporate governance during the reform process. The CE sector is one of China’s most important and dynamic manufacturing sectors. As one of the earliest market-oriented sectors after 1978, its experience illustrates the adoption of the Western model of management in China. This is the first book to analyse the link between business strategy, corporate governance and performance of firms, explicitly comparing state-, collective-, and privately-owned firms.

CONTENTS

Introduction to strategy, corporate governance and corporate reform; Business strategy and corporate governance: Theoretical and empirical perspectives; The economic background in China; Business strategies in the focal companies; Ownership structure and the characteristics of the board in the focal companies; Links between institutions, business strategies and corporate governance; Conclusions; Bibliography.

230 pages 234 x 156mm (6 x 9) hardback 2011 ISBN: 978 1 84334 656 2 E-ISBN: 978 1 78063 329 9 USA ISBN: 978 0 85709 152 9 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843346562

Chris Rowley, City University, UK, Jayantee Saha and David Ang, Singapore Human Resources Institute (SHRI), Singapore

Female Entrepreneurship in East and South-East Asia

Chandos Asian Studies Series No. 43

Philippe Debroux, Soka University, Japan

Aimed at business strategists, policy makers, researchers and adult learners, this book has an Asian perspective on business sustainability and is about understanding how recent developments and future actions in one part of the world will have a global impact. The book magnifies the concept of so-called ‘globalisation’ and examines the topic of business sustainability from a broad and integrated approach to business: encapsulating people, prosperity and the planet.

CONTENTS

Introduction: Setting the context of business sustainability and globalisation; The depths and heights of business sustainability; Business sustainability in practice: Case studies and examples; The challenges and the future for business sustainability; Towards a business sustainability future; Conclusion: Business sustainability is beyond just lasting.

190 pages 234 x 156mm (6 x 9) hardback 2011 ISBN: 978 1 84334 634 0 E-ISBN: 978 1 78063 331 2 USA ISBN: 978 0 85709 166 6 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843346340

Opportunities and challenges Chandos Asian Studies Series No. 32 CONTENTS

Introduction; The rising tide of entrepreneurship; Historical and current socio-political and economic context of female entrepreneurship; Evolution of the concept of female entrepreneurship and the reality of women-owned businesses; The institutional environment of female entrepreneurship; Women in the labour market; Public policy supporting female entrepreneurship; Results of the field survey; Conclusions.

260 pages 234 x 156mm (6 x 9) hardback 2010 ISBN: 978 1 84334 398 1 E-ISBN: 978 1 78063 242 1 £87.50/US$145.00/€105.00 www.woodheadpublishing.com/9781843343981

Asian Business Groups Context, governance and performance Michael Carney, Concordia University, Canada Chandos Asian Studies Series No. 16 340 pages 234 x 156mm (6 x 9) hardback 2008 ISBN: 978 1 84334 244 1 E-ISBN: 978 1 78063 239 1 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843342441

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China The MultiDimensions of Industrial Relations in the Asian Knowledge-Based Economies Edited by Sununta Siengthai, Asian Institute of Technology (A.I.T.), Thailand, John Lawler, University of Illinois, USA, Chris Rowley, City University, UK and Hiromasa Suzuki, Waseda University, Japan Chandos Asian Studies Series No. 31 288 pages 234 x 156mm (6 x 9) hardback 2010 ISBN: 978 1 84334 264 9 E-ISBN: 978 1 78063 243 8 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843342649

Trends in Mobile Technology and Business in the AsiaPacific Region Edited by Youngjin Yoo, Temple University, USA, JaeNam Lee, Korea University, Korea and Chris Rowley, City University, UK Chandos Asian Studies Series No. 18 280 pages 234 x 156mm (6 x 9) hardback 2008 ISBN: 978 1 84334 224 3 E-ISBN: 978 1 78063 238 4 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843342243

The Economic Relations Between Asia and Europe Organisation, trade and investment Edited by Bernadette Andreosso-O’Callaghan, University of Limerick, Ireland, Jean-Pascal Bassino, Australia National University, Australia, Sam Dzever, Institut National des Telecommunications and Jacques Jaussaud, University of Pau, France Chandos Asian Studies Series No. 11 264 pages 234 x 156mm (6 x 9) hardback 2007 ISBN: 978 1 84334 311 0 E-ISBN: 978 1 78063 241 4 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843343110

The Nature of Asian Firms An evolutionary perspective Scott Hipsher, Fort Hays State University’s program in China, China, Songporn Hansanti, Kasetsart University and Suthinan Pomsuwan, Bangkok University, Thailand Chandos Asian Studies Series No. 8 228 pages 234 x 156mm (6 x 9) hardback 2007 ISBN: 978 1 84334 294 6 E-ISBN: 978 1 78063 240 7 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843342946

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CHINA

NEW China’s Venture Capital Market

NEW China Trade, foreign direct investment, and development strategies

Current legal problems and prospective reforms Lin Zhang, Korea University Law School, South Korea

Yanqing Jiang, Shanghai International Studies University, China

Chandos Asian Studies Series No. 53

Chandos Asian Studies Series No. 63

The venture capital market in China has been developing for 20 years. China’s Venture Capital Market addresses this important topic and argues for further improvements in legal frameworks for venture capital in China.

Trade and foreign direct investment (FDI) play a crucial role in shaping China’s development strategies. The development of China’s economy creates strong pressures for continuous restructuring. China therefore explores how trade and FDI affect China’s development strategies regarding the process and pattern of restructuring. The book aims to provide the reader with findings that shed new light on the related issues and problems. The first chapter introduces the topics, and subsequent chapters enter into theoretical discussion and empirical analysis of trade, FDI, and development strategies, followed by a concluding final chapter.

CONTENTS

Unbalanced development in China; Foreign trade and its potential effects on development; Foreign direct investment and its potential effects on development; Economic change and restructuring; Dual economy and development strategies; Static and dynamic comparative advantages; Transaction efficiency and patterns of specialization; Economies of scale and Industrial agglomeration; Knowledgebased development strategy and knowledge economy; Environmental factors and sustainable development.

200 pages 234 x 156mm (6 x 9) hardback Q3 2014 ISBN: 978 1 84334 762 0 E-ISBN: 978 1 78063 443 2 Approx. £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9781843347620

CONTENTS

The profile of China’s venture capital market; Fundraising of Chinese venture capital: Legal problems and reform measures: Commercial bank law of the PRC; Insurance law of the PRC; Provisional regulation of national social security funds; Mutual funds law of the PRC; Reform measures; Operation of Chinese venture capital: Legal problems and reform measures: Partnership Enterprises Law of the PRC; Tax law of the PRC; Reform measures; Exit of Chinese venture capital: Legal problems and reform measures: Listing rules of SME Board of China; Provisional regulation for foreign investors to acquire Chinese domestic enterprises; Reform measures; Conclusion: How long will it take for reform to take place in China?

200 pages 234 x 156mm (6 x 9) hardback Q3 2014 ISBN: 978 0 85709 450 6 E-ISBN: 978 0 85709 451 3 Approx. £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9780857094506

NEW The Changing Landscape of China’s Consumerism Edited by Alison Hulme, Goldsmiths College, University of London, UK Chandos Asian Studies Series No. 62

NEW Performance, Risk and Competition in the Chinese Banking Industry

Consumerism in China has developed rapidly.

The Changing Landscape of China’s Consumerism looks at the growth of consumerism in China from both a socio-economic and a political/cultural angle.

Yong Tan, University of Huddersfield, UK

CONTENTS

Chandos Asian Studies Series No. 64 Due to the financial crisis around the world, stability of the banking sector is critical. Several rounds of banking reforms in China have aimed to improve performance and competition, and Performance, Risk and Competition in the Chinese Banking Industry provides a comprehensive analysis of performance, risk, competition and their relationships in the Chinese banking industry.

CONTENTS

The evolution, reform and development of Chinese banking sector; Corporate governance of Chinese banking sector; The risk management and performance in Chinese banking sector; The competition in Chinese banking sector; Future development of Chinese banking sector.

200 pages 234 x 156mm (6 x 9) hardback Q3 2014 ISBN: 978 1 84334 765 1 E-ISBN: 978 1 78063 446 3 Approx. £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9781843347651

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Introduction: Iron rice bowls and plastic money: The push and pull of consumerism’s rise in capitalist/communist China. Part 1 Changing socio-economic trends in Chinese consumerism: Unleashing the reserve army of consumers: Social and consumption trends of the past decade in China; Conspicuous consumption amongst China’s new middle class: The importance of being ‘cultured’; Dolce and Banana – a Shanzhai creator’s manual: Production and consumption of fake in contemporary China; Mao’s children are wearing fashion: An exploration of post-socialist consumption of femininity. Part 2 The politics of Chinese consumerism: The neo-Confucian consumer: Chinese philosophical perspectives on consumerism; Consumption through models: The Spirit of ‘model soldier’ Lei Feng in post-modernity; Learning to consume Tibet: China and the new tourism; A Tip on How to Make a Love/hate Relationship Work: Selling Advertising ‘with Chinese Elements’; Conclusion.

200 pages 234 x 156mm (6 x 9) hardback Q2 2014 ISBN: 978 1 84334 761 3 E-ISBN: 978 1 78063 442 5 Approx. £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9781843347613

Available / will be available on Chandos Publishing Online

China NEW China’s Foreign Policy Concepts, strategy, and diplomacy Jaewoo Choo, Kyung Hee University, Korea Chandos Asian Studies Series No. 61 China is becoming increasingly salient for the international community. China’s Foreign Policy offers a panorama of what China’s foreign policy is all about. China is unique in its handling of diplomacy, a characteristic once referred to as the ‘bamboo curtain’. This curtain still hangs around the Chinese foreign policy circle, obscuring transparency in the decision making process and predictability of China’s behaviour in relation to the world. The book consists of a number of chapters on key aspects of China’s foreign policy, including China’s perception of the world and the role of ideology in Chinese foreign policy, as well as institutions and decision-making processes, principles, key concepts, strategies and economic diplomacy.

CONTENTS

China’s perception of the world; Role of ideology in Chinese foreign policy; Actors; Institutions and decision-making process; Principles; Key concepts; Strategies; and Economic diplomacy.

200 pages 234 x 156mm (6 x 9) hardback Q4 2014 ISBN: 978 1 84334 756 9 E-ISBN: 978 1 78063 437 1 Approx. £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9781843347569

NEW Inside China’s Legal System Chang Wang, China University of Political Science and Law and Nathan Madson, Thomson Reuters, USA Chandos Asian Studies Series No. 55 China’s legal system is vast and complex, and robust scholarship on the subject is difficult to obtain. Inside China’s Legal System provides readers with a comprehensive look at the system including how it works in practice, theoretical and historical underpinnings, and how it might evolve.

CONTENTS

Justice with a Chinese face. Part 1 Rule by law vs. rule of law: The party; Socialist legal system; Legal, illegal and extralegal. Part 2 Historic views: Confucianism; Legalism; Law and punishment in Imperial China; Extraterritoriality; Hidden rules of Chinese society; The Introduction of Mr. Democracy; Revolutions and their legacies. Part 3 The players: Party officials; Judges; Prosecutors; Law enforcement officers; Lawyers; Legal academics; Right activists. Part 4 Case studies: Petition; Civil law; Criminal law; Administrative law; International law. Part 5 Comparative studies: Checks and balances; Separation of powers; Due process; Equal protection; Freedom of speech; Freedom of religion; Conclusion: On the road towards the rule of law.

200 pages 234 x 156mm (6 x 9) hardback 2013 ISBN: 978 0 85709 460 5 E-ISBN: 978 0 85709 461 2 Approx. £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9780857094605

NEW China’s Capital Markets

NEW Yunnan-A Chinese Bridgehead to Asia

Yong Zhen, Beijing Normal University, China

A case study of China’s political and economic relations with its neighbours

Chandos Asian Studies Series No. 52 Capital markets in China include stock, bond, futures and other derivatives, as well as the private equity market.

China’s Capital Markets is the first book to systematically study China’s capital markets, examining its evolution, policies, reforms, current situation and challenges. Following an introduction to China’s capital markets and economic growth, the book moves on to cover further capital markets in China, including: the banking system, mergers and acquisitions, and valuation adjustment mechanisms, before concluding with a discussion of the opening up and internationalization of China’s capital markets.

CONTENTS

China’s private equity market; Stock market; Bond market; Futures market and other derivative markets; Investors in China’s capital markets; Mergers and acquisitions in China’s capital markets; Valuation adjustment mechanism; The opening up and internationalization of China’s capital markets.

298 pages 234 x 156mm (6 x 9) hardback 2013 ISBN: 978 1 84334 697 5 E-ISBN: 978 1 78063 360 2 USA ISBN: 978 0 85709 214 4 £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9781843346975

NEW

Solving Disputes for Regional Cooperation and Development in the South China Sea A Chinese perspective Shicun Wu, National Institute for the South China Sea Studies, China Chandos Asian Studies Series No. 49 This book discusses the South China Sea dispute from a Chinese perspective with regards to history, law, international politics, the economy, diplomacy and military affairs. Not only does it detail China’s official position on the sovereignty and maritime disputes in the South China Sea, but also provides analyses of the related factors influencing the origin and development of these disputes.

CONTENTS

China’s sovereignty claims over the Nansha Islands: Historical evidence; China’s sovereignty claims over the Nansha Islands: A legal perspective; China’s dispute with Vietnam over the Nansha Islands; China’s dispute with the Philippines over the Nansha Islands; China’s dispute with Malaysia and Brunei over the Nansha Islands; Recent developments in the South China Sea and regional cooperation.

Tim Summers, Chinese University of Hong Kong, Hong Kong Chandos Asian Studies Series No. 50 The Chinese Government’s five-year strategy for social and economic development to 2015 includes the aim of making the southwestern province of Yunnan a bridgehead for ‘opening the country’ to southeast Asia and south Asia.

Yunnan-A Chinese Bridgehead to Asia traces the dynamic process which has led to this policy goal, a process through which Yunnan is being repositioned from a southwestern periphery of the People’s Republic of China to a ‘bridgehead’ between China and its regional neighbours.

CONTENTS

Introduction: Why Yunnan? China in a changing world; Yunnan’s history in regional perspective; Repositioning Yunnan: Ideas and policy; Yunnan and regional institutions; Infrastructure development; From border trade to ‘going out’; Conclusion.

250 pages 234 x 156mm (6 x 9) hardback 2013 ISBN: 978 0 85709 444 5 E-ISBN: 978 0 85709 445 2 £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9780857094445

Internet Law in China Guosong Shao, Nanjing University of Finance and Economics, China Chandos Asian Studies Series No. 46 A comprehensive, structured, and up-to-date introduction to the law governing the dissemination of information in a computer-mediated world in China, Internet Law in China stresses the practical applications of the law that are encountered by all individuals and organizations in Chinese cyberspace, but always in the light of theoretical underpinnings. Among the overarching topics treated in the Chinese context are the following: intellectual property protection in cyberspace; privacy of communication and data privacy; electronic contract forming and electronic signature; personal, domestic and international jurisdiction; and free expression in cyberspace.

CONTENTS

The Chinese legal system; Regulating the Internet; Internet speech; Privacy interests; Proprietary interests.

316 pages 234 x 156mm (6 x 9) hardback 2012 ISBN: 978 1 84334 648 7 E-ISBN: 978 1 78063 337 4 USA ISBN: 978 0 85709 159 8 £87.50/US$145.00/€105.00 www.woodheadpublishing.com/9781843346487

200 pages 234 x 156mm (6 x 9) hardback 2013 ISBN: 978 1 84334 685 2 E-ISBN: 978 1 78063 355 8 USA ISBN: 978 0 85709 207 6 Approx. £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9781843346852

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China NEW Vertical Specialization and Trade Surplus in China Wang Wei, Tianjin University of Commerce, China Chandos Asian Studies Series No. 48 Vertical Specialization and Trade Surplus in China aims to measure the level of Vertical Specialization (VS) in the Chinese manufacturing industry to provide a more accurate representation of China’s trade surplus, and gives empirical analysis on provinces and products with important VS activities in order to assess China’s trade value-added.

CONTENTS

Introduction: Trade surplus in China – vertical specialization and related issues; Vertical specialization trade patterns and China’s trade surplus; An analysis of the role of vertical specialization in the development of China’s trade surplus: Evidence from 2000–2007; Vertical specialization, FDI and China’s import–export imbalance; FDI and the processing trade in China: Based on vertical specialization; An empirical analysis of the relation between imports and exports of China’s foreign-invested enterprises based on vertical specialization; An empirical study of the relationship between the US FDI inflows and China–US bilateral trade imbalances: Based on vertical specialization; A cointegration analysis of the linkage between US exports to China and US imports from China based on vertical specialization; FDI, processing trade and China-Japan bilateral trade imbalance; An empirical analysis on transformation of China’s foreign trade development mode: Based on vertical specialization; Closing remarks: Rebalancing the Chinese trade.

204 pages 234 x 156mm (6 x 9) hardback 2013 ISBN: 978 0 85709 446 9 E-ISBN: 978 0 85709 447 6 £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9780857094469

Multinational Corporation Subsidiaries in China An empirical study of growth and development strategy Jinghua Zhao, Central University of Finance and Economics, China, Jifu Wang, University of Houston, Vipin Gupta, California State University and Tim Hudson, Texas Tech University, USA Chandos Asian Studies Series No. 45 This comprehensive study examines the global strategies of multinational corporations (MNCs), the strategic evolution and the categories of their subsidiaries in China based on 150 MNCs. It is the first large-scale project of this nature to be conducted.

CONTENTS

Part 1 Overview and conceptual building blocks: Introduction; Conceptual building blocks. Part 2 Theoretical background and methodology: Theoretical background; Empirical research on growth and development strategy.

Part 3 Hypothesis testing and analysis: Strategic intent: Investment and competitive factors; Corporate and functional strategies. Part 4 Conclusions: Conclusions.

264 pages 234 x 156mm (6 x 9) hardback 2012 ISBN: 978 1 84334 605 0 E-ISBN: 978 1 78063 332 9 USA ISBN: 978 0 85709 163 5 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843346050

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Doing Business Successfully in China

Human Resources Management in China

Mona Chung, Deakin University, Australia

Cases in HR practice

Chandos Asian Studies Series No. 39 Despite the overwhelming importance of the Chinese economy to the success of Western economies, there has yet to be an examination of why Western companies have had difficulties in doing business with the Chinese. A significant barrier that companies have difficulty to overcome is the effective communication with their Chinese counter parts. This major impediment is caused by no understanding of the cultural differences between the Chinese and Western business cultures. This book offers the solution to this problem: the bi-cultural personnel.

CONTENTS

Communicating with Chinese by understanding them better; The Chung Model: A practical business example; Characteristics of the Chinese in commercial negotiations; A culturally sound entry strategy brings success; The mindset of culture and its impact; Mistakes to avoid in managing multicultural teams; Cultural obstacles to negotiations: New research in China; Eat, drink and may your business prosper; How to market products to Chinese consumers.

246 pages 234 x 156mm (6 x 9) hardback 2011 ISBN: 978 1 84334 549 7 E-ISBN: 978 1 78063 276 6 USA ISBN: 978 0 85709 155 0 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843345497

Edited by Doug Davies, University of Canberra, Australia and Liang Wei, East China University of Science and Technology, China Chandos Asian Studies Series No. 36 CONTENTS

Succession planning in the Chinese subsidiary of a multinational enterprise; Staffing issues in a furniture exporting organisation in Ningbo; Human resource problems at the US Vehicles motor factory in central China; Management and staffing at a start-up regional airlines company; Human resource problems during a merger and acquisition; The compensation system reform of the multipurpose workgroup in a heat-treatment workshop; The balanced scorecard in the Credit Card Association of China; Staff turnover in a pharmaceutical and healthcare company; Staff retention in the hotel industry; Human resource problems in a high-tech business incubator; Staff retention, motivation and commitment at the China Electrical Components organisation; Remuneration and retention in a privately-owned technology company; Organisational change at a multinational gas corporation in Shanghai; Compensation strategies as a motivational and retention tool; Performance management at International Air Transport; Conclusion.

226 pages 234 x 156mm (6 x 9) hardback 2011 ISBN: 978 1 84334 552 7 E-ISBN: 978 1 78063 222 3 USA ISBN: 978 0 85709 148 2 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843345527

China 2020 Truths and Half Truths China’s socio-economic reforms from 1978-2010 Ferdinand Gul and Haitian Lu, Hong Kong Polytechnic University, Hong Kong Chandos Asian Studies Series No. 38 CONTENTS

Reforms on: Population and employment; Social security system; Environmental protection; Anti-poverty campaign; Urbanization and rural development; Combat against corruption; Educational systems; Economic governance (trade, investment, banking and finance); Political, cultural, and societal change.

282 pages 234 x 156mm (6 x 9) hardback 2011 ISBN: 978 1 84334 628 9 E-ISBN: 978 1 78063 277 3 USA ISBN: 978 0 85709 170 3 £95.00/US$155.00/€115.00 www.woodheadpublishing.com/9781843346289

Development and Reform of Higher Education in China Hong Zhu and Shiyan Lou, Tianjin University of Commerce, China Chandos Asian Studies Series No. 40 CONTENTS

Introduction to higher education in China; Higher education system and its evolution; Structure of higher education; Marketization of higher education; Internationalization of higher education; Conclusion and prospects.

192 pages 234 x 156mm (6 x 9) hardback 2011 ISBN: 978 1 84334 639 5 E-ISBN: 978 1 78063 359 6 USA ISBN: 978 0 85709 160 4 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843346395

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The next decade for the People’s Republic of China Edited by Kerry Brown, Senior Fellow at Chatham House, UK Chandos Asian Studies Series No. 34 CONTENTS

China in 2020: The leadership and the Party; China 2020: International relations; The Chinese economy in the next decade; China’s military in 2020; China’s environment in 2020; China’s western regions 2020: Their national and global implications; China’s rule of law; China’s ‘soft power’ development by 2020.

268 pages 234 x 156mm (6 x 9) hardback 2011 ISBN: 978 1 84334 631 9 E-ISBN: 978 1 78063 278 0 USA ISBN: 978 0 85709 147 5 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843346319

Post-Acquisition Management in China Yi He, Yi & Hong Business Consulting (Shanghai) Co. Ltd, China Chandos Asian Studies Series No. 30 CONTENTS

Theoretical perspectives of acquisition management; Post-acquisition management and performance; Research methods; Rationales of acquisitions in China; The nature of post-acquisition changes; Post-acquisition change process and performance; Post-acquisition management and performance: a closer look; Survey findings; Conclusion.

Recommendations for management and government policy.

314 pages 234 x 156mm (6 x 9) hardback 2009 ISBN: 978 1 84334 575 6 E-ISBN: 978 1 78063 223 0 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843345756

Available / will be available on Chandos Publishing Online

China WTO Accession and SocioEconomic Development in China Edited by Parikshit Basu and Yapa Bandara, Charles Sturt University, Australia Chandos Asian Studies Series No. 29 This book reviews how China’s accession to the WTO has impacted upon its education, environment, economic and social outcomes in recent years.

CONTENTS

Introduction: Socio-economic development in China – WTO accession and related issues. Education, environment and services: Reform of China’s economic system with WTO accession and its impact on tertiary education; The relationship between economic globalization and higher education internationalization in China; Green strategies for enhancing economic growth and ecological sustainability in Xinjiang province in China; Services in China: Prospects for growth and implications for Australia. Finance and accountancy: Trend and pattern of Foreign Direct Investment in China’s economic boom; FDI Spill overs - the strategy for Chinese economic development; The convergence of International Financial Reporting Standards in China: A view on the influence of political ideology on Chinese accounting profession; Accounting standards development in China. Socio-economic impacts: Socio-cultural challenges to economic growth in China – looking ahead; Community development in China: Problems and prospects; Concluding remarks.

234 pages 234 x 156mm (6 x 9) hardback 2009 ISBN: 978 1 84334 547 3 E-ISBN: 978 1 78063 237 7 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843345473

Implementation of Changes in Chinese Organizations Groping a way through the darkness Edited by Ruth Alas, Estonian Business School, Estonia Chandos Asian Studies Series No. 26 CONTENTS

Organizational changes in Chinese companies: The triangular model for dealing with organizational change; Chinese institutional context; Types of change in Chinese organizations; The process of implementation of change; Readiness to change; Ethnics and corporate social responsibility during changes; Chinese cases: Introduction to the case studies; Implication for managers.

200 pages 234 x 156mm (6 x 9) hardback 2009 ISBN: 978 1 84334 352 3 E-ISBN: 978 1 78063 235 3 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843343523

The Chinese Consumer Market Opportunities and risks Edited by Lei Tang, ESC Rennes School of Business, France Chandos Asian Studies Series No. 27 CONTENTS

Chinese consumer trends; The Chinese automobile market; The cosmetic sector in China; Chinese Internet consumer behaviour; The Chinese mobile value-added services market; The Chinese media market; The Chinese 3G market; The Chinese wine market; The Chinese real estate market; The Chinese pharmaceutical products market; The Chinese tourism market.

250 pages 234 x 156mm (6 x 9) hardback 2009 ISBN: 978 1 84334 332 5 E-ISBN: 978 1 78063 220 9 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843343325

China-ASEAN Relations and International Law

Managing Foreign Research and Development in the People’s Republic of China

Edited by Zou Keyuan, Lancashire Law School, University of Central Lancashire, UK

The new think-tank of the world

Chandos Asian Studies Series No. 24 CONTENTS

Part 1 Introduction: History and development of contemporary China–ASEAN relations; Asian approaches and contributions to international law. Part 2 Compliance with and implementation of international law: Legal framework for the development of China–ASEAN relations; Law and economic integration; Law and cooperation for the Greater Mekong River sub-region; Law for the protection of the environment; Law tackling non-traditional security issues; Law governing the South China Sea issue. Part 3 Bilateral relations between China and individual ASEAN countries: China’s possible role in Myanmar’s national reconciliation.

250 pages 234 x 156mm (6 x 9) hardback 2009 ISBN: 978 1 84334 438 4 E-ISBN: 978 1 78063 233 9 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843344384

The Private Sector and China’s Market Development Zhikai Wang, Zhejiang University, China Chandos Asian Studies Series No. 21 CONTENTS

Rural–urban industrial growth in the private sector: The case of Zhejiang province; The private sector and China’s market development: Case studies in Zhejiang and Jiangsu; Innovation and market transition at the regional level in China; Market transition and future developments in China’s private sector; The development of the private sector from the Jiangsu-Zhejiang model to the universal Chinese model; Market integration and the internationalisation of China’s private enterprises; Labour rights protection and the sustainable development of the private sector.

138 pages 234 x 156mm (6 x 9) hardback 2008 ISBN: 978 1 84334 399 8 E-ISBN: 978 1 78063 232 2 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843343998

The Rapidly Transforming Chinese HighTechnology Industry and Market Institutions, ingredients, mechanisms and modus operandi Nir Kshetri, University of North CarolinaGreensboro, USA Chandos Asian Studies Series No. 19 ‘…useful reading for both economic and political analysis.’

Journal of Contemporary Asia 328 pages 234 x 156mm (6 x 9) hardback 2008 ISBN: 978 1 84334 464 3 E-ISBN: 978 1 78063 221 6 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843344643

Zheng Han, University of St. Gallen, Switzerland Chandos Asian Studies Series No. 14 CONTENTS

Literature review; The emerging market of China; Patterns of foreign R&D in China; Motivations and challenges of foreign R&D in China; Managing R&D professionals in China; Managing intellectual property rights; Managing cooperation with local universities; Conclusion and outlook.

260 pages 234 x 156mm (6 x 9) hardback 2008 ISBN: 978 1 84334 153 6 E-ISBN: 978 1 78063 225 4 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843341536

The Role of China in Global Dirty Industry Migration Haitian Lu, Consultant, Hong Kong Chandos Asian Studies Series No. 15 CONTENTS

Dirty industry migration and environment: theories and application; Dirty industry migration globally and in China: an empirical study; Dirty industry migration under international law; Dirty industry migration under Chinese law; Corporate social responsibility and environmental citizenship in China; Conclusion.

400 pages 234 x 156mm (6 x 9) hardback 2008 ISBN: 978 1 84334 463 6 E-ISBN: 978 1 78063 236 0 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843344636

The Rise of the Dragon Inward and outward investment in China in the reform period 1978-2007 Kerry Brown, Senior Fellow at Chatham House, UK Chandos Asian Studies Series No. 13 CONTENTS

A brief history of inward and outward investment in China; Statistics; China as a destination for foreign direct investment; China as an outward investor; Conclusion.

240 pages 235 x 156mm hardback 2008 ISBN: 978 1 84334 351 6 E-ISBN: 978 1 78063 231 5 £82.50/US$135.00/€100.00 paperback ISBN: 978 1 84334 481 0 £29.95/US$50.00/€35.00 www.woodheadpublishing.com/9781843343516

China: Building an Innovative Economy Celeste Varum, University of Aveiro, Portugal, Can Huang, United Nations University, The Netherlands and Joaquim Borges Gouveia, University of Aveiro, Portugal Chandos Asian Studies Series No. 10 152 pages 234 x 156mm (6 x 9) hardback 2007 ISBN: 978 1 84334 148 2 E-ISBN: 978 1 78063 226 1 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843341482

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83

India Long-Term Commitment, Trust and the Rise of Foreign Banking in China Qing Lu, University of Hull, UK Chandos Asian Studies Series No. 9 CONTENTS

China’s banking system and the central government’s regulation of foreign banks; Factors influencing the growth of foreign banks’ branches; Central government control over foreign banks’ customers in China; The development of foreign banks’ customers in China; Development of foreign banks in China; Case study: How did HSBC build trust with the Chinese government? Conclusion.

284 pages 234 x 156mm (6 x 9) hardback 2007 ISBN: 978 1 84334 321 9 E-ISBN: 978 1 78063 230 8 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843343219

China and India Opportunities and threats for the global software industry John McManus, University of Lincoln, UK, Mingzhi Li, Tsinghua University, China and Deependra Moitra Chandos Asian Studies Series No. 3 188 pages 234 x 156mm (6 x 9) hardback 2007 ISBN: 978 1 84334 158 1 E-ISBN: 978 1 78063 234 6 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843341581

Globalization and the Chinese Retailing Revolution Competing in the world’s largest emerging market Yong Zhen, Beijing Normal University, China

INDIA

Human Capital Management Challenges in India

NEW The Political Economy of Corporate Responsibility in India Bimal Arora, Nottingham University, UK Chandos Asian Studies Series No. 59 The overall socio-economic development experience in India under different economic governance frameworks since the 1950s has given rise to a large number of interrelated concerns.

However, all the institutional actors, including private sector corporations, have responded to these challenges in different ways. This book documents these experiences in the Indian context and identifies the scope and limitations of corporations to address such concerns.

CONTENTS

Introduction and political economy framework for analysing CSR; CSR in India: History and context; Contemporary CSR: An overview of initiatives; The drivers of CSR in India; Conclusion; Appendix 1: Overview of social, work and wagerelated legislation; Appendix 2: Core labour standards and legislation; Bibliography.

250 pages 234 x 156mm (6 x 9) hardback Q4 2014 ISBN: 978 1 84334 415 5 E-ISBN: 978 1 78063 338 1 USA ISBN: 978 0 85709 161 1 Approx. £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9781843344155

Prospects of Regional Economic Cooperation in South Asia

Chandos Asian Studies Series No. 5

With special studies on Indian industry

300 pages 234 x 156mm (6 x 9) hardback 2007 ISBN: 978 1 84334 279 3 E-ISBN: 978 1 78063 229 2 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843342793

Gordhan Saini, School of Management and Labour Studies, Tata Institute of Social Sciences, India

Jie Shen, University of South Australia, Australia Chandos Asian Studies Series No. 6 178 pages 234 x 156mm (6 x 9) hardback 2007 ISBN: 978 1 84334 180 2 E-ISBN: 978 1 78063 227 8 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843341802

Strategic Challenges and Strategic Responses The transformation of Chinese stateowned enterprises Jifu Wang, University of Houston, USA Chandos Asian Studies Series No. 2 232 pages 234 x 156mm (6 x 9) hardback 2007 ISBN: 978 1 84334 222 9 E-ISBN: 978 1 78063 228 5 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843342229

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Chandos Asian Studies Series No. 37 Human Capital Management Challenges in India focuses on the Indian talent pool and identifies why companies are finding it difficult to identify, recruit, reward and retain talent. It provides an insight as to why companies find it difficult to retain talent by questioning certain fundamental assumptions held by organisations, such as the role of Human Resources.

CONTENTS

The fundamental shift; Is it strategic? Practical HR; Introduction to practical HR; Strategies to manage talent; Talent pool.

200 pages 234 x 156mm (6 x 9) hardback 2011 ISBN: 978 1 84334 564 0 E-ISBN: 978 1 78063 248 3 USA ISBN: 978 0 85709 149 9 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843345640

India’s Innovation Blueprint How the largest democracy is becoming an innovation super power George Eby Mathew, Infosys, Australia Chandos Asian Studies Series No. 33 India’s Innovation Blueprint assesses the new economic climate in India, together with talent and entrepreneurship which are also making India a net supplier of innovation. It identifies gaps in the current innovation ecosystem and recommends a portfolio approach and calls for a National Innovation System (NIS) as a blueprint to fix the gaps.

CONTENTS

Chandos Asian Studies Series No. 44

Labour Disputes and their Resolution in China

Ram Raghavan, TALENGENE, UK

This book is aimed at researchers and students at graduate and post-graduate level in the field of economics and international trade.

The tipping point eras; India’s place in the new world order; Enviable growth; Ground-breaking changes; Innovation foundation; Gargantuan opportunities and mindless pitfalls; Enhancing rural GDP through inclusive innovation; Formalising innovation through a national innovation system.

188 pages 234 x 156mm (6 x 9) hardback 2010 ISBN: 978 1 84334 229 8 E-ISBN: 978 1 78063 224 7 USA ISBN: 978 0 85709 145 1 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843342298

CONTENTS

Part 1 Regional economic cooperation in South Asia: Regional trade agreements: Trends, taxonomy and motivation; Regional trade agreements in South Asia; Regional economic cooperation in South Asia: A literature review; Regional trade in South Asia: findings from three indices; Gravity analysis of South Asia’s free trade; What do GTAP evaluations reveal about regionalism in South Asia? Trade facilitation concerns in South Asia: The case of selected agro-food industries; The impact of the India-Sri Lanka FTA: Prospects for a comprehensive economic partnership agreement. Part 2 Special studies on Indian industry: The Hatch-Waxman Act and Indian pharmaceutical firms: An analysis; Non-tariff measures and their impact: India’s textiles and clothing exports; Cluster dynamics and performance in traditional industries: Critical review of lock, brassware and glassware industries in north India; Part 3 Conclusion: Conclusion.

298 pages 234 x 156mm (6 x 9) hardback 2011 ISBN: 978 1 84334 614 2 E-ISBN: 978 1 78063 330 5 USA ISBN: 978 0 85709 164 2 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843346142

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China and India Opportunities and threats for the global software industry John McManus, University of Lincoln, UK, Mingzhi Li, Tsinghua University, China and Deependra Moitra Chandos Asian Studies Series No. 3 CONTENTS

The global software industry; China: A PESTEL analysis; India: a PESTEL analysis; China versus India – a SWOT perspective; Segmentation within the global software industry; Interrelationships in China and India’s software industries; Competitive position strategy; Pursuing competitive strategies; Marketing and customer-oriented strategies.

188 pages 234 x 156mm (6 x 9) hardback 2007 ISBN: 978 1 84334 158 1 E-ISBN: 978 1 78063 234 6 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843341581

Available / will be available on Chandos Publishing Online

Japan Thailand South Korea Vietnam JAPAN

SOUTH KOREA

VIETNAM

Management Education in Japan

NEW How The Underdog Korea Has Emerged from War to Economic Power

The Transformation of Human Resource Management and Industrial Relations in Vietnam

From ashes to flames

Chandos Asian Studies Series No. 28

Sang Nam, University of Victoria, Canada

This essential reference reviews recruitment and selection, training and development, performance management and union relations in a sample of multi national companies (MNCs) and local firms in Vietnam. It addresses the transfer of human resources management (HRM) systems across borders and the transformation of HRM practices in Vietnam in the context of a developing and transitional economy.

Norio Kambayashi, Kobe University, Masaya Morita, Kansai University and Yoko Okabe, Kyoto Sangyo University, Japan Chandos Asian Studies Series No. 12 Based on a contextual model, this book examines whether the MBA education system in the Japanese business schools is useful for human resource development in Japanese firms and discusses the importance of developments of Japanese-specific methods of management education.

CONTENTS

Introduction: The contexts of management education in Japan; Curriculum in leading business schools in Japan; Japanese firms’ expectations to management education from the viewpoint of management; Students’ expectations to management education from the viewpoint of employees; Comparison on MBA holders’ careers/qualities between Japan and US why do some Japanese employees select to study in American business schools instead of Japanese ones? Management education in corporate universities; Comparisons of management education between these corporate universities and authentic universities; Conclusion summary and implications for practitioners and academics.

122 pages 234 x 156mm (6 x 9) hardback 2008 ISBN: 978 1 84334 218 2 E-ISBN: 978 1 78063 249 0 £49.50/US$80.00/€60.00 www.woodheadpublishing.com/9781843342182

THAILAND

Chandos Asian Studies Series No. 57 Korea has emerged from one of the poorest countries of the 1960s to an economic power within a few decades. Often called the miracle of the Han River, Korea’s rapid ascension to an economic power is one of the most remarkable ‘rags to riches’ stories in the history of modern economy. This book explores how Korea has turned the crises into opportunities and transformed herself into an ever-stronger economy in the 20th century.

CONTENTS

Lessons from Thailand Edited by John Walsh, Shinawatra International University, Thailand Chandos Asian Studies Series No. 1 CONTENTS

Part 1 Overview of Thailand and the Thai economy: The globalisation of Thai corporations and executives: The new generation; Globalisation and the evolution of business management and leadership in Thailand: Some observations; Consumer emancipation and economic development: The case of Thailand. Part 2 Crucial industrial sectors: Globalisation of the executive search industry in Thailand; Globalisation and the Thai educational system; Agro-industry competitiveness in Thailand under globalisation; Post-Tsunami recovery and the Tourist Authority of Thailand. Part 3 The legal, political and cultural environment of Thai business: The globalisation of Thailand – obstacles and solutions: A management perspective; Thai ICT policy and the globalising role of the internet; Below the line government: An initial investigation into Thai Rak Thai political marketing. Part 4 Globalisation of Thai consumers and firms: Technology and customer relationships in Thai financial services; Factors influencing Thai investors investing in fixed income funds; Professionalisation of sales in Thailand: A perspective on personal connections; Towards E-Government: A study of supplier attitudes towards the adoption of E-Auction procurement by the Metropolitan Electricity Authority of Thailand; The relationship is the brand: Sales reps and information for new service development in Thai life insurance; Cultural factors in ERP adoption: A Thailand-Europe comparison.

270 pages 234 x 156mm (6 x 9) hardback 2006 ISBN: 978 1 84334 281 6 E-ISBN: 978 1 78063 252 0 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843342816

CONTENTS

Vietnam as a transforming country; Recruitment and selection; Performance management; The reward system; Training and development; Industrial relations; Discussion and conclusions.

A brief history; Ashes to flames; Korean excellence; Foreign companies in Korea; Current challenges: Challenges that Korean companies face in the global economy of the 21st century: How the Korean companies deal with the challenges; Into the future: What Korean companies need to do to become effective global leaders.

190 pages 234 x 156mm (6 x 9) hardback 2009 ISBN: 978 1 84334 270 0 E-ISBN: 978 1 78063 254 4 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843342700

200 pages 234 x 156mm (6 x 9) hardback Q1 2015 ISBN: 978 1 84334 400 1 E-ISBN: 978 1 78063 333 6 USA ISBN: 978 0 85709 168 0 Approx. £85.00/US$140.00/€100.00 www.woodheadpublishing.com/9781843344001

Guerilla Capitalism

South Korea

The Globalisation of Executives and Economies

Anne Vo, University of Wollongong, Australia

Challenging globalisation and the post-crisis reforms Edited by Young-Chan Kim, Greenwich University, UK, Doo-Jin Kim, Frankfurt University, Germany and Young Kim, Graduate School of National Intelligence, Korea Chandos Asian Studies Series No. 23 300 pages 234 x 156mm (6 x 9) hardback 2008 ISBN: 978 1 84334 472 8 E-ISBN: 978 1 78063 251 3 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843344728

Strategic Marketing DecisionMaking Within Japanese and South Korean Companies Yang-Im Lee, Royal Holloway, University of London and Peter Trim, Birkbeck College, University of London, UK Chandos Asian Studies Series No. 22 364 pages 234 x 156mm (6 x 9) hardback 2008 ISBN: 978 1 84334 363 9 E-ISBN: 978 1 78063 250 6 £82.50/US$135.00/€100.00 paperback ISBN: 978 1 84334 469 8 £37.00/US$60.00/€45.00 www.woodheadpublishing.com/9781843343639

The state in the market in Vietnam Lan Nguyen, International Finance Corporation (IFC), Vietnam Chandos Asian Studies Series No. 25 ‘…an inspiring book that can be read from many angles… a must-read for anyone who is either curious or serious about business in Vietnam.’

Asia Policy CONTENTS

Analytical background; The theoretical framework; Research methodology; An overview of Vietnamese history and culture; An overview of the Vietnamese economy in transition and the reform of state-owned enterprises; The institutional matrix and typical form of capitalism in Vietnam; Authority relations within Vietnamese SOEs; The industrial governance of SOEs; The management problems of the Vietnamese SOEs; Embedded materialism - The limitation of the incentive structure in Vietnamese SOEs; Policy implications; Summary and conclusions.

250 pages 234 x 156mm (6 x 9) hardback 2009 ISBN: 978 1 84334 550 3 E-ISBN: 978 1 78063 255 1 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843345503

Vietnamese State Industry and the Political Economy of Commercial Renaissance Dragon’s tooth or curate’s egg?

Adam Fforde, University of Melbourne, Australia Chandos Asian Studies Series No. 7

300 pages 234 x 156mm (6 x 9) hardback 2007 ISBN: 978 1 84334 220 5 E-ISBN: 978 1 78063 253 7 £82.50/US$135.00/€100.00 www.woodheadpublishing.com/9781843342205

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Title index 24/7 Reference, 2, 38, 41 Abstracts and Abstracting, 54 Academic and Professional Publishing, 38 24/7 Reference, 2, 43, 47 Abstracts and Abstracting, 63 Academic and Professional Publishing, 44 Academic Branch Libraries in Changing Times, 6, 14 Academic Librarianship, Publishing, and the Tenure Track, 21, 43 Academic Libraries in the US and China, 4 Academic Research Library in a Decade of Change, The, 7, 16 Accidental Information Discovery, 29, 36 Achieving Transformational Change in Academic Libraries, 4, 13 Acquisitions Go Global, 7, 17, 64 Active Learning Techniques for Librarians, 32 Adolescent Novel, The, 28 After the Book, 2, 37 An Evaluation of the Benefits and Value of Libraries, 19 An Overview of the Changing Role of the Systems Librarian, 6, 24 Archives, 64 Archives and Societal Provenance, 62 ART of People Management in Libraries, The, 15, 24 Asia in the Global ICT Innovation Network, 79 Asian Business Groups, 79 Australian Library Supervision and Management, 17 Becoming Confident Teachers, 23, 40 Being the Best You Can Be, 70 Bibliographic Information Organization in the Semantic Web, 61, 72 Body Language and the First Line Manager, 70 Brave New World of Publishing, The, 45 Building a Digital Repository Program with Limited Resources, 50, 59 Building a Successful Archival Programme, 64 Building Bridges, 7 Building Communities, 13, 74 Building Library 3.0, 57, 77 Building Your Library Career with Web 2.0, 23, 55, 77 Bullying and Sexual Harassment, 70 Bush, City, Cyberspace, 28 Business Strategy and Corporate Governance in the Chinese Consumer Electronics Sector, 79 Cataloguing Outside the Box, 63 Cataloguing Without Tears, 64 Challenges of Knowledge Sharing in Practice, The, 68 Changing Landscape of China’s Consumerism, The, 80 Changing Role of the Human Resource Profession in the Asia Pacific Region, The, 78 Characteristics of the Successful 21st Century Information Professional, 17, 25 China, 80 China 2020, 82 China and India, 84 China: Building an Innovative Economy, 83 China’s Capital Markets, 81 China’s Foreign Policy, 81

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China’s Venture Capital Market, 80 China-ASEAN Relations and International Law, 83 Chinese Consumer Market, The, 83 Chinese Librarianship in the Digital Era, 4, 55 Classification in Theory and Practice, 64 Collection Management, 17 Combating Student Plagiarism, 34, 42 Comprehensive Library Staff Training Programme in the Information Age, A, 17, 25 Computers for Librarians, 54 Concepts and Advances in Information Knowledge Management, 47, 65 Consumption and management, 69 Content Licensing, 59 Continuing Professional Development, 26 Convergence of Libraries and Technology Organizations, 6, 49 Coping With Continuous Change in the Business Environment, 68 Corporate Literacy, 70 Creating a Competitive Intelligence Capability, 69 Creating and Maintaining an Information Literacy Instruction Program in the Twenty-First Century, 30 Creating Digital Collections, 52, 59 Crisis Information Management, 56, 77 Critical Assessment of Research, The, 41 Cruise to Success, 25 Culture of Evaluation in Library and Information Services, The, 17, 20 Customer Care, 15, 24 Customer Service in Academic Libraries, 18, 21 Data Clean-up and Management, 66 Delivering E-Learning for Information Services in Higher Education, 43 Demystifying the Institutional Repository for Success, 48, 61 Descriptive and Subject Cataloguing, 64 Designing Effective Library Tutorials, 5, 39 Developing Archives and Special Collections, 61 Developing Open Access Journals, 45, 52 Development and Reform of Higher Education in China, 82 Digital Age and Local Studies, The, 60 Digital Dialogues and Community 2.0, 76 Digital Dilemmas and Solutions, 60 Digital Information Contexts, 60 Digital Information Culture, 73 Digital Libraries, 60 Digital Libraries and the Challenges of Digital Humanities, 53, 58, 60 Digital Library Economics, 59 Digital Rights Management, 59, 60 Disaster Planning for Libraries, 2, 11 Disaster Recovery for Archives, Libraries and Records Management Systems in Australia and New Zealand, 64 Diversity Programming and Outreach for Academic Libraries, 8, 23 Do You Web 2.0?, 56, 76 Doing Business Successfully in China, 82 Don’t Just Do Something, Sit There, 16, 25 E-book Publishing Success, 46 E-books in Academic Libraries, 44, 50 Ecology of Academic Journals, The, 43 Economic Relations Between Asia and Europe, The, 80 Ecosystem of Digital Assets, The, 36, 46

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Effective Information Retrieval from the Internet, 74 E-Journal Invasion, 64 Electronic Financial Services, 70 Electronic Portfolios, 24, 42 Electronic Resource Management, 5, 48 Electronic Resources in the Virtual Learning Environment, 43, 53 Emerging Technologies for Academic Libraries in the Digital Age, 51, 57 Emerging Technologies for Knowledge Resource Management, 52, 68 Enabling End-Users, 35 Engaging First-Year Students in Meaningful Library Research, 31 Engaging Students with Archival and Digital Resources, 32, 63 Engineering Education, 35 Enhancing Learning and Teaching through Student Feedback in Engineering, 40 Enhancing Learning and Teaching through Student Feedback in Medical and Health Sciences, 35 Enhancing Learning and Teaching through Student Feedback in Social Sciences, 38 Ethical Behaviour in the E-Classroom, 39 Ethical Decision Making for Digital Libraries, 10, 60 Evaluation of Digital Libraries, 51, 59 Evaluation of Research by Scientometric Indicators, The, 41 Evaluation of Worldwide Digital Reference Services in Libraries, The, 59 Eve on Top, 69 Evidence-Based Librarianship, 20 Excellence in the Stacks, 4, 12 Expatriates in Asia, 78 Exploring Education For Digital Librarians, 21, 38 Exploring Methods in Information Literacy Research, 34 External Quality Audit, 38 Facelifts for Special Libraries, 19 Faculty-Librarian Relationships, 8, 26 Female Entrepreneurship in East and South-East Asia, 79 Finding Legal Information, 35, 54 Finding Official British Information, 49 Finding the Concept, Not Just the Word, 52, 63 Freedom of Information, 10 Freedom of Information and the Developing World, 7, 9 From Fear to Flow, 24 From Knowledge Abstraction to Management, 61 From Lending to Learning, 27 From Science 2.0 to Pharma 3.0, 76 Fundamentals of International Organizational Behaviour, 70 Future of Information Architecture, The, 67 Future of Post-Human Knowledge, The, 67 Future of the Academic Journal, The, 45 Future of the Book in the Digital Age, The, 46 Gatekeepers of Knowledge, 6 Glass Ceiling in Chinese and Indian Boardrooms, The, 78 Global Information Inequalities, 9, 52 Global Research Without Leaving Your Desk, 41, 51 Global Resource Sharing, 49 Globalisation and Work in Asia, 78

Available / will be available on Chandos Publishing Online

Title index Globalisation of Executives and Economies, The, 85 Globalisation, Information and Libraries, 10

Instructional Strategies and Techniques for Information Professionals, 39 Intellectual Property, 70

Globalization and the Chinese Retailing Revolution, 84 Globalization, Change and Learning in South Asia, 78 Globalization, Flexibilization and Working Conditions in Asia and the Pacific, 78 Google and the Digital Divide, 71 Google Generation, The, 71 Google Scholar and its Competitors, 54, 72 Google This!, 14, 55, 72 Growing People, 70 Guerilla Capitalism , 85 Guide to MARC 21 for Cataloging Books and Serials, 64

Intellectual Property and the Work of Information Professionals, 58 Intellectual Property Licences and Technology Transfer, 71 Interlending and Document Supply in Britain Today, 17, 20 Internet and Higher Education, The, 41, 57 Internet Law in China, 81 Internet, Power and Society, The, 73 Introduction to Cataloguing Theory, 61 iPhone Application Development, 50, 72

Handbook of Digital Library Economics, A, 58 Handbook of Ethical Practice, A, 10 Host in the Machine, The, 73, 77 How Libraries Make Tough Choices in Difficult Times, 4, 13 How LIS Professionals Can Use Alerting Services, 25, 53 How The Underdog Korea Has Emerged from War to Economic Power, 85 HR Due Diligence, 78 Human Capital Management Challenges in India, 84 Human Resources Management in China, 82 Human Side of Reference and Information Services in Academic Libraries, The, 7, 52 Imagine Your Library’s Future, 7, 27 Impact of Organisational Culture on Knowledge Management, The, 67 Implementation of Changes in Chinese Organizations, 83 Improving Library Services to People with Disabilities, 7, 10 Indexing, 62 India’s Innovation Blueprint, 84 Information and Knowledge Professional’s Career Handbook, The, 23 Information Architecture for Information Professionals, 68 Information Consulting, 14 Information Dynamics in Virtual Worlds, 72 Information History - An Introduction, 34 Information Literacy, 32, 35, 35 Information Literacy and Cultural Heritage, 30, 62 Information Literacy and Lifelong Learning, 26, 29 Information Literacy Cookbook, The, 34 Information Literacy Education: A Process Approach, 34 Information Literacy in the Digital Age, 32, 57 Information Literacy Instruction, 32 Information Literacy Landscapes, 32 Information Literate School Community 2, The, 28 Information Obesity, 33 Information Services and Digital Literacy, 30, 56 Inside China’s Legal System, 81 Instant Messaging Reference, 52 Institutional Repositories, 53, 64 Institutional Repository, The, 53, 64

Joint-Use Libraries, 16, 28 Keeping the User in Mind, 33, 42 Knowledge Audits and Knowledge Mapping, 65 Knowledge Management, 67, 68 Knowledge Management for Sales and Marketing, 19, 67 Knowledge Management for Services, Operations and Manufacturing, 67 Knowledge Management in Higher Education, 36, 65 Knowledge, Information and the Business Process, 66 Knowledge-Based Working, 68 Labour Disputes and their Resolution in China, 84 Law Firm Librarianship, 14, 26 Law, Libraries and Technology, 8, 60 Leadership and Management of Quality in Higher Education, 20, 41 Leadership in Academic and Public Libraries, 12 Leadership in Libraries, 13, 22 Leadership Primer for New Librarians, A, 16, 25 Leadership Scaffolding, 71 Leading Empowerment, 71 Learning Commons, 7, 34 Lessons Learned Handbook, The, 40 Librarian’s Guide on How to Publish, A, 44 Librarian’s Guide to Academic Research in the Cloud, The, 12, 39, 55 Librarian’s Guide to Catholic Resources on the Internet, The, 37, 55 Librarian’s Guide to Graphs, Data and the Semantic Web, A, 65 Librarian’s Guide to the Internet, A, 54, 58 Librarians of Babel, 16, 25 Librarianship and Human Rights, 10 Libraries and Archives, 27, 62 Libraries and Identity, 6 Libraries and Public Perceptions, 10, 26 Libraries and Society, 9 Libraries for Users, 6, 33 Libraries in the Twenty-First Century, 8 Library 3.0, 11, 47 Library and Information Science Research in the 21st Century, 51 Library Classification Trends in the 21st Century, 5 Library Instruction Design, 18, 36 Library Management, 16 Library Performance and Service Competition, 20 Library Project Funding, 10, 28 Library Scholarly Communication Programs, 8, 47 Library Technology and User Services, 5

Library Web Ecology, 57 Licensing and Managing Electronic Resources, 51 Local Community in the Era of Social Media Technologies, 75 Long-Term Commitment, Trust and the Rise of Foreign Banking in China, 84 Machiavellian Librarian, The, 3, 8 Making a Collection Count, 3, 58 Making Sense of Space, 36, 71 Making Sense of the Web, 71, 74 Making Theses and Dissertations Available Electronically, 46, 60 Management Education in Japan, 85 Management of Information Organizations, 13 Managing Academic Libraries, 3, 11 Managing and Supporting Student Diversity in Higher Education, 30, 38 Managing Archives, 64 Managing Burnout in the Workplace, 21 Managing Change and People in Libraries, 15, 25 Managing Electronic Resources, 51 Managing Foreign Research and Development in the People’s Republic of China, 83 Managing Global Business Strategies, 69 Managing Image Collections, 49, 59 Managing Integrated First-Line Support in Academic Libraries, 11 Managing Intellectual Capital in Libraries, 5, 22, 66 Managing People Globally, 78 Managing Social Media in Libraries, 55, 75 Managing the one-person library, 10 Managing Your Library and its Quality, 14, 19 Marketing the Best Deal in Town, 20, 28 Mastering Information Retrieval and Probabilistic Decision Intelligence Technology, 53 Maximizing Electronic Resources Management in Libraries, 46 Measuring Academic Research, 41 Meeting the Needs of Student Users in Academic Libraries, 18, 31 Metadata Application in Digital Repositories and Libraries, 46, 60 Metadata for Digital Resources, 52, 63 Metadata Manual, The, 62 Method in the Madness, 51 Mid-Career Library and Information Professionals, 23 More Than a Thank You Note, 9 Most Delicate Monster, A, 28 Multi-dimensions of Industrial Relations in the Asian Knowledge-Based Economies, The, 80 Multimedia Information Retrieval, 48, 65 Multinational Corporation Subsidiaries in China, 82 Nature of Asian Firms, The, 80 Networked Collaborative Learning, 41 Never Mind the Web, 45, 73 New Approaches to E-Reserve, 15, 50 New Content in Digital Repositories, 48, 62 New Directions for Academic Liaison Librarians, 4, 22 New Information Professional, The, 26 New Paradigm of Library and Information Services Marketing, A, 18 New Thinking for 21st Century Publishers, 45 News Search, Blogs and Feeds, 73, 77 Not Your Ordinary Librarian, 22

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Title index Numeric Data Services and Sources for the General Reference Librarian, 49, 56 Online and Blended Business Education for the 21st Century, 69 Online Databases and Other Internet Resources for Earth Science, 42, 52 Online Dispute Resolution, 73 Online Information Services in the Social Sciences, 54 Online Learning and Assessment in Higher Education, 41 Ontologies, Taxonomies and Thesauri in Systems Science and Systematics, 63 Open Access, 46, 53 Open Access and its Practical Impact on the Work of Academic Librarians, 45, 51 Open Source Database Driven Web Development, 53, 74 Optimizing Academic Library Services in the Digital Milieu, 3, 39 Organisational Culture for Information Managers, 14, 67 Organising Knowledge, 68 Organising Knowledge in a Global Society, 63 Other 51 Weeks, The, 20 Patron-Driven Library, The, 3, 48 Performance, risk and competition in the Chinese banking industry, 80 Performing Hybridity, 43 Personal Knowledge Capital, 66 Plagiarism Education and Prevention, 40 Plugged-In Professor, The, 38, 75 Political Economy of Corporate Responsibility in India, The, 84 Politics of Libraries and Librarianship, The, 9, 16 Popular Literature for Children and Adolescents, 28 Post-Acquisition Management in China, 82 Practical and Effective Management of Libraries, 6, 15 Practical Guide to Electronic Resources in the Humanities, A, 50 Practical Leadership, 71 Practical Open Source Software for Libraries, 50, 57 Practical Writing Guide for Academic Librarians, A, 24, 33 Practising Information Literacy, 32 Presentations for Librarians, 25 Preservation and Protection of Library Collections, The, 2, 18 Principles of E-learning Systems Engineering, 42 Private Philanthropic Trends in Academic Libraries, 9, 12 Private Sector and China’s Market Development, The, 83 Private Sector’s Role in Poverty Reduction in Asia, The, 79 Productivity for Librarians, 15, 24 Project Management in Libraries, Archives and Museums, 15, 28 Prometheus Assessed?, 39 Prospects of Regional Economic Cooperation in South Asia, 84 Providing more with less, 28 Providing Research Support, 29, 35 Public Interest and Private Rights in Social Media, 75

88

Public Libraries and their National Policies, 27 Pursuing Information Literacy, 33 Putting Content Online, 68 Qualitative Research and the Modern Library, 19

Supplementary Protection Certificates (Patent Extensions), 69 Supporting Research Writing, 31, 44 Surviving the Future, 20

R&D and Licensing, 70 Radical Information Literacy, 29 Rapidly Transforming Chinese High-Technology Industry and Market, The, 83 Record Keeping in a Hybrid Environment, 53, 64 Records Management and Knowledge Mobilisation, 27, 63 Records Management for Museums and Galleries, 26, 63 Recovery, Reframing, and Renewal, 23 Reinventing Librarianship, 3, 11 Research Methods for Students, Academics and Professionals, 35 Revolution Will Not be Downloaded, The, 73 RFID for Libraries, 50 Rise of the Dragon, The, 83 Role of China in Global Dirty Industry Migration, The, 83 Role of the Academic Librarian, The, 8, 26 Role of the Legal Information Officer , The, 17, 27

Taking Charge of Your Career, 24 Teaching Information Literacy for Inquiry-Based Learning, 33 Teaching Librarian, The, 37, 72 Teaching Research Processes, 31, 40 Teaching with Technology, 34, 42 Technology and Knowledge Flow, 50, 66 Television versus the Internet, 73 Ten Steps to Maturity in Knowledge Management, 68 Theory and Practice of the Dewey Decimal Classification System, The, 61 Towards a Semantic Web, 56, 73 Training Library Patrons the ADDIE Way, 25 Transformation of Human Resource Management and Industrial Relations in Vietnam, The, 85 Transforming Research Libraries for the Global Knowledge Society, 6, 57 Trends in Mobile Technology and Business in the Asia-Pacific Region, 80 Trends, Discovery, and People in the Digital Age, 48, 66 Truths and Half Truths, 82

Scenarios and Information Design, 68 Scholarly Communication for Librarians, 33, 45 Scholarly Communication in China, Hong Kong, Japan, Korea and Taiwan, 45 Scholarly Communication in Library and Information Services, 44, 50 Scholarly Information Search in the Networked Academic Learning Environment, 22, 29 Scientific Libraries, 7 Scientific Publishing, 44 Securing the Safety of Navigation in East Asia, 79 Security Risks in Social Media Technologies, 75 Sense of Control, A, 33, 42 Service Science and the Information Professional, 18, 65 Setting Up a New Library and Information Service, 8, 54 Short-cut to Marketing The Library, A, 20, 28 Social Information, 49, 76 Social Media Audits, 75 Social Media for Academics, 76 Social Reading, 30, 74 Solving Disputes for Regional Cooperation and Development in the South China Sea, 81 Solving Management Problems in Information Services, 17 South Korea, 85 Spatializing Knowledge, 37, 47 Special Libraries as Knowledge Management Centres, 27, 67 Starting a Digitization Center, 54, 60 Strategic Business Development for Information Centres and Libraries, 5 Strategic Challenges and Strategic Responses, 84 Strategic Change Management in Public Sector Organisations, 70 Strategic Human Resources Planning for Academic Libraries, 2, 11 Strategic Information Management, 16, 67 Strategic Management of Technology, The, 17, 54 Strategic Marketing Decision-Making Within Japanese and South Korean Companies, 85 Student Feedback, 40 Succeed or Sink, 79

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Understanding Librarians, 15, 22 Understanding the Internet, 73 Universal Design, 13, 19 User-Centred Library Websites, 58 User-Generated Content and its Impact on WebBased Library Services, 27, 57 Using Network and Mobile Technology to Bridge Formal and Informal Learning, 38 Using the Internet for Political Research, 54, 74 Utilizing Technology in the Academic Research Process, 29, 37 Vertical Specialization and Trade Surplus in China, 82 Vietnamese State Industry and the Political Economy of Commercial Renaissance, 85 Virtual Research Environments, 33, 41 Visionary Leaders for Information, 6 Ways of Experiencing Information Literacy, 31 Web 2.0 and Libraries, 56, 76 Web 2.0 Knowledge Technologies and the Enterprise, 77 Web Information Management, 73 Web Project Management for Academic Libraries, 57 Weblogs and Libraries, 58, 77 Website Visibility, 73 When tradition turns into innovation, 69 Whole Brain® Learning in Higher Education, 30, 37 Why Blog?, 77 Why Intranets Fail (and How to Fix Them), 53 Wikis, 74 Working With Text, 36, 47 Workplace Culture in Academic Libraries, 12, 21 WTO Accession and Socio-Economic Development in China, 83 Youth Services and Public Libraries, 28 Yunnan-A Chinese Bridgehead to Asia, 81

Available / will be available on Chandos Publishing Online

Author index Afzal, Waseem 13 Agee, Jim 7, 17, 64 Agnew, Grace 60 Aho, Melissa K 3, 8 Alas, Ruth 83 Albino, Vito 69 Albitz, Becky 51 Al-Hawamdeh, Suliman 68 Allan, Robert 33, 41 Allison, Dee Ann 3, 48 Alonso-Arévalo, Julio 30, 74 Alvite, Luisa 6, 33 Alvord, Trevor 61 Anderson, Cokie 10, 54, 60 Andreosso-O’Callaghan, Bernadette 80 Andres, Ana 41 Andretta, Susie 31, 35 Andrew, Theo 53, 64 Ang, David 79 Applegarth, Mike 71 Arbaugh, J B 69 Arora, Bimal 84 Asselin, Marlene 28 Azzolini, John 14, 26 Badke, William 31, 40 Bailin, Alan 41 Baker, David 9, 17, 48, 54, 58, 59, 66, 69, 70 Baker, Kim 30, 62 Balagué, Núria 14, 19 Ballantyne-Scott, Brooke 19 Ballard, Terry 14, 55, 72 Bandara, Yapa 83 Banerjee, Kyle 60 Baofu, Peter 67 Barrionuevo, Leticia 6, 33 Barron, Deirdre 6 Barth, Christopher 6, 49 Basset, Hervé 76 Bassett, Dawn 19 Bassino, Jean-Pascal 80 Basu, Parikshit 83 Batley, Susan 64, 68 Bean, Margaret 49 Benbya, Hind 67 Bennett, Erika 3, 8 Benson, Robyn 30, 38, 41 Berrington, Mike 11 Berube, Linda 56, 76 Blanke, Tobias 36, 46 Blessinger, Kelly 12, 21 Boden, Debbi 34 Bolin, Mary 3, 11 Borges Gouveia, Joaquim 83 Borthwick, Ian 44 Botha, Antonie 68 Botha, Deonie 69 Bothma, Theo 30, 37 Botten, Neil 69 Brabazon, Tara 73, 76 Brack, Charlotte 41 Bradford, Jean 17, 20 Bradley, Cara 40 Breede, Manfred 45 Bridges, Karl 37, 55 Bridgewater, Rachel 52 Brine, Alan 26 Brine, Jenny 17, 20 Brown, Daniel 53 Brown, Kerry 82, 83

Brown, Scott 49, 76 Brunskill, Charlotte 26, 63 Bucknall, Tim 5 Buehler, Marianne 48, 61 Burgess, John 51, 78 Burton, Paul 10 Bwalya, Kelvin Joseph 47, 65 Byke, Suzanne 16, 25 Cahill, Kay 27, 57 Campbell, Robert 44 Carney, Michael 79 Carpenter, Julie 10, 15, 28 Carr, Reg 7, 16 Casey, Bernadette 69 Catherall, Paul 43 Charbonneau, Deborah 9, 52 Chen, Hsin-Liang 68 Cheung, Ophelia 15, 50 Childs, Mark 36, 71 Choo, Jaewoo 81 Chow, Anthony 5 Chung, Mona 82 Clobridge, Abby 50, 59 Clyde, Laurel 58, 77 Cole, Meryl 52 Comerford, Kieran 70 Condit Fagan, Jody 57 Connell, Julia 78 Connor, Elizabeth 20 Cooke, Nicole 39 Cooper, Mindy 8, 23 Cooperman, Larry 10 Cope, Bill 45, 46, 56, 73 Copeland, Susan 46, 60 Cordón-García, José-Antonio 30, 74 Cotter, Catherine 21 Cotton, Justine 32, 63 Crawford, Alice 4, 22 Crawford, John 17, 20, 26, 29 Crook, Linda 23 Crosling, Glenda 30, 38 Crump, Michele 18, 31 Crumpton, Michael 2, 11 Crumrin, Robin 8, 23 Curley, Duncan 69, 71 Curran, Kevin 73 Currás, Emilia 63 Cutshaw, Oliver 23 Dahl, Mark 60 Darch, Colin 7, 9 Dartnall, Jean 28 Davies, Doug 82 Dawson, Heather 54, 74 de Boer, Ann-Louise 30, 37 de Castro, Paola 16, 25 de Grandbois, Yvonne 18, 65 de Jonge, Alice 78 de Keyser, Piet 62 De Prato, Giuditta 79 de Stricker, Ulla 23 Debroux, Philippe 79 Deines-Jones, Courtney 7, 10 Demb, Sarah 26, 63 Devos, Anita 30, 38 Dewey, Barbara 6, 57 Diaz, Sebastian 36, 65 Dillon, Ken 28 Doig, Judith 64

Dolan, Simon 70 Drummond, Robyn 29, 35 Du Plessis, Marina 67 du Toit, Pieter 30, 37 Dubnjakovic, Ana 50 Dumay, John 29, 37 Dunlap, Isaac 53, 74 Dunsire, Gordon 61, 72 Düren, Petra 12 Dzever, Sam 80 Eby Mathew, George 84 Elguindi, Anne 5, 48 Elliott, Judith 71 Elliott-Burns, Raylee 43 Ellis, Steve 68 Elmslie, Mark 70 Engard, Nicole 50, 57 England, Lenore 46 Erdman, Jacquelyn 57 Evans, Wendy 9, 48, 57, 58, 59, 66, 72, 77 Eyraud, Francois 78 Falk, Patricia 63 Fang, Conghui 4, 55 Farmer, Lesley 7, 52 Ferguson, Stuart 54 Ferris, Sharmila 38, 75 Fforde, Adam 85 Finnis, Ern 28 Flaspohler, Molly 31 Fletcher, Janet 29, 35 Foster, John 28 Foulonneau, Muriel 52, 63 Fourie, Ina 25, 53 Frederiksen, Linda 49 Freund, LeiLani 18, 31 Fry, Jenny 19 Ferguson, Stuart 8 Furuta, Kenneth 66 Gale, Veronica 42 Galluzzi, Anna 10, 26 Gannon-Leary, Pat 15, 24 Garofalo, Denise 13, 74 Gattiker, Urs 75 George, Carole 58 Geurts, Peter 44 Gilbert, Lester 42 Gilman, Isaac 8, 47 Goldfinch, Shaun 39 Gómez-Díaz, Raquel 30, 74 Gonzalez, Luis 9, 12 Goodman, Valeda Dent 19, 33, 42 Goodwin, Susan 34, 42 Gourley, Don 52, 59 Grafstein, Ann 41 Grant, Carl 3, 11 Grant, Simon 24, 42 Gray, Edward 7, 8, 26 Green, Ravonne 16 Gross, Julia 23, 55, 77 Gul, Ferdinand 82 Gunter, Barrie 71, 73 Gupta, Dinesh 18 Gupta, Vipin 82 Hagar, Christine 56, 77 Hahn, Jim 50, 72 Hallas, Jane 70

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Author index Han, Zheng 83 Handzic, Meliha 68 Hanna, Kathleen 8, 23 Hansanti, Songporn 80 Hansson, Joacim 6 Harries, Stephen 27, 63 Harry, Wes 78 Harvey, Ross 63 Harvey, Trevor 17, 27 He, Yi 82 Heagney, Margaret 30, 38 Hebels, Rodney 54 Heinrich, Helen 64 Heinstrom, Jannica 24 Helge, Kris 37, 72 Helinsky, Zuzana 20, 28 Helling, John 27 Henri, James 28 Hepworth, Mark 33 Hewitt, Lesley 30, 38 Heye, Dennie 17, 25 Hibner, Holly 3, 58 Hider, Philip 63 Higgins, Susan 3, 11, 28 Hilf, Eberhard 44 Hill, Jacob 4, 12 Hilyer, Lee 25 Hines, Samantha 15, 24 Hipsher, Scott 78, 79, 80 Ho, ChyeKok 78 Hogarth, Margaret 66 Hrycaj, Paul 12, 21 Hsieh-Yee, Ingrid 54, 72 Huang, Can 83 Hudson, Tim 82 Hull, Barbara 15, 22 Hulme, Alison 80 Hunker, Stefanie 63 Hunt, Ian 70 Hurst-Wahl, Jill 23 Huvila, Isto 30, 56 Huxley, Lesly 54 Ice, Phillip 36, 65 Iglesias, Edward 6, 24 Inala, Padma 32 Inman, Jane 49 Irving, Christine 26, 29 Iselid, Lars 73, 77 Jackson, Amy 62 Jackson, Paul 77 Jacobs, Neil 46, 53, 54 Jaussaud, Jacques 80 Jelusic, Srecko 44 Jenkins, Paul 8, 26 Jennings, Karlene 9 Jiang, Yanqing 80 Jones, Catherine 53, 64 Jones, Richard 53, 64 Jordan, Mark 68 Kalantzis, Mary 56, 73 Kambayashi, Norio 85 Karisiddappa, C R 52, 68 Kauhanen-Simanainen, Anne 70 Keach, Jennifer 57 Kellam, Lynda 49, 56 Kelly, Mary 3, 58 Kennedy, John 17

90

Keyuan, Zou 83 Khilji, Shaista 78 Kim, Doo-Jin 85 Kim, Young 85 Kim, Young-Chan 85 King, Brandy 52, 63 Kist, Joost 45 Klobas, Jane 74 Koh, ChinSeng 78 Koltay, Tibor 63 Kostagiolas, Petros 5, 22, 66 Kourie, Derrick 68 Kovac, Miha 45, 73 Kshetri, Nir 83 Kuksa, Iryna 36, 71 Kumaran, Maha 13, 22 Kumbhar, Rajendra 5 Kwanya, Tom 11, 47 Lambe, Patrick 65, 68 Lampert, Lynn 34, 42 Langley, Anne 7, 8, 24, 26, 33 Latham, Bethany 4 Lawal, Ibironke 51 Lawler, John 80 Lawton, Eunice 70 Leaning, Marcus 73 Lee, Jae-Nam 80 Lee, Sangheon 78 Lee, Yang-Im 85 Li, LiLi 22, 29, 51, 57 Li, Mingzhi 84 Lidman, Tomas 7, 27, 62 Limb, Peter 60 Linder, Daniel 30, 74 Lingham, Tony 70 Lipu, Suzanne 34 Liu, Jia 59 Lloyd, Annemaree 32, 34 Lombard, Emmett 33 Lou, Shiyan 82 Lowe-Wincentsen, Dawn 16, 23, 25 Lu, Haitian 82, 83 Lu, Qing 84 Lubas, Rebecca 62 Lundin, Roy 43 MacColl, John 53, 64 MacKay, Gordon 71 Macoustra, Jane 41, 51 Madden, Karl 21, 43 Madson, Nathan 81 Magee, Liam 56, 73 Mahesh, Kavi 68 Mallan, Kerry 43 Marks, Kenneth 20 Massey, Geraldine 43 Massey, Tinker 15, 25 Matarese, Valerie 31, 44 Maxwell, David 54, 60 May, Christopher 59 McCarthy, Michael 15, 24 McCormack, Nancy 21 McGlamery, Susan 2, 43, 47 McGregor, Joy 28 McGuinness, Claire 23, 40 McKemmish, Sue 64 McKinlay, James 15, 24 McKinnon, Laura 37, 72 McManus, John 69, 84

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McMenemy, David 10 McMillan, Gail 46, 60 McNicol, Sarah 16, 28 Mertova, Patricie 20, 35, 38, 40, 41 Mestre, Lori 5, 39 Mierzejewska, Bozena 43 Mikulás, Gábor 14 Miller, Stephen 46 Milton, Nick 19, 40, 67, 68 Mincic-Obradovic, Ksenija 44, 50 Mnjama, Nathan Mwakoshi 47, 65 Moitra, Deependra 84 Moniz, Jr., Richard 6, 15 Morgan, Stephen 79 Morita, Masaya 85 Morrison, Heather 33, 45 Moss, Michael 53, 64 Mossop, Stephen 4, 13, 18, 21 Mukherjee, Bhaskar 44, 50 Mukhopadhyay, Asoknath 64 Mullen, Laura Bowering 45, 51 Muller, Jeanne 54, 58 Munde, Gail 20 Mutula, Stephen 73 Myburgh, Sue 26 Myburgh, Susan 21, 38 Nair, Chenicheri Sid 20, 35, 38, 40, 41 Nam, Sang 85 Nance, Heidi 49 Nash White, Larry 20 Neal, Diane Rasmussen 76 Nelke, Margareta 5 Nepelski, Daniel 79 Nguyen, Lan 85 Nicholas, David 71 Nimon, Maureen 28 Noe, Nancy 30 Note, Margot 49, 59 Novacek, Vit 71, 74 Nyström, Viveca 19 O’Brien, Jamie 37, 47 O’Connor, Steve 7, 27 O’Beirne, Rónán 27 Oghjojafor, Kingsley 46 Okabe, Yoko 85 Olesen, Annie 14 Oliver, Gillian 14, 67 Ortega, Alma 64 Ovadia, Steven 12, 39, 55 Oxley, Alan 75 Pandian, M 50, 52, 68 Papatheodorou, Christos 51, 59 Park, Jung-ran 46, 60 Parkes, Dave 56, 76 Partridge, Julie 11 Patil, Arun 40 Patrick, Susan 15, 50 Paulo Davim, J. 35 Pedersen, Sarah 77 Pentz, Ed 44 Pester, David 35, 54 Peter, Katharin 49, 56 Petruzzelli, Antonio 69 Phillips, Angus 45, 46 Phillips, Loreen 25 Picton, Howard 49 Piggott, Michael 62, 64

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Author index Pomsuwan, Suthinan 80 Pope, Alison 32 Porter, Kirby 8, 54 Portman, Simon 70 Poulter, Alan 10 Powell, James 65 Poyner, Ann 35 Price, Gwyneth 34 Ptolomey, Joanna 24 Race, Tammera 29, 36 Raduntz, Helen 58 Raghavan, Ram 84 Raieli, Roberto 48, 65 Raju, Jaya 64 Raju, Reggie 64 Ramos, Marisol 64 Read, Jane 64 Reed, Barbara 64 Reid, Peter 60 Reiman, Cornelis 75 Reinold, Kathy 52, 63 Repetto, Manuela 38 Rice-Lively, Mary 68 Richardson, Joanna 48, 62 Rikowski, Ruth 10, 68 Riley, Jenn 52, 63 Robertson, Guy 2, 11 Roosendaal, Hans 44 Rossiter, Nancy 20, 28 Rovai, Alfred 41, 57 Rowlands, Ian 71 Rowley, Chris 78, 79, 80 Russell, Anne 43 Ryan, Brendan 3, 39 Rydberg-Cox, Jeffrey 53, 58, 60 Saarti, Jarmo 14, 19 Saetre, Tove 34 Saha, Jayantee 78, 79 Saini, Gordhan 84 Samek, Toni 10 Sanders, Roy 17 Satija, M. P. 61 Schader, Barbara 7, 34 Scheepers, Detken 30, 37 Schmidt, Kari 5, 48 Schneider, Ingrid 62 Sebina, Peter Mazebe II Mothataesi 47, 65 Secker, Jane 34, 43, 53 Segev, Elad 71 Semertzaki, Eva 27, 67 Shah, Mahsood 38 Shao, Guosong 81 Sharron, David 32, 63 Shen, Jie 84 Sidorko, Peter 7, 27 Siengthai, Sununta 80 Silber, Denise 76 Simon, Jean 79 Simons, Natasha 48, 62 SjĂśgren, LinnĂŠa 19 Smith, Cassandra 39 Smith, Kerry 9, 16 Snyman, Retha 68 Solomon, David 45, 52 Spalti, Michael 60 Stacey, Adrian 74 Stachokas, George 2, 37 Staines, Gail 13, 19

Steffen, Susan Swords 4, 12 Stephens, Tina 70 Stern, David 4, 13 Stilwell, Christine 11, 47 Stricevic, Ivanka 44 Stuart, David 76 Su, Di 18, 36 Suman, Aparajita 61 Summers, Tim 81 Suresh, J. K. 68 Suzuki, Hiromasa 80 Swain, Nirmal Kumar 61 Swanson, Troy 55, 75 Talja, Sanna 32 Tammaro, Anna Maria 21, 38 Tan, Yong 80 Tang, Lei 83 Taylor, Liz 10, 66 Taylor, Stephanie 36, 47 Teichmann, Jeffrey 39 Thomas, Dana 15, 50 Thomas-Jones, Angela 73, 77 Thompson, Kimberly 9 Thomson, Bob 16, 25, 70 Tilley, Christine 33, 42 Titangos, Hui-Lan 75 Tomlin, Patrick 50 Tonkin, Emma 36, 47 Torras, Maria-Carme 34 Tough, Alistair 53, 64 Townsend, Keith 51 Tredinnick, Luke 53, 60, 73 Trentin, Guglielmo 38, 41, 50, 66 Trim, Peter 85 Tsakonas, Giannis 51, 59 Underwood, Peter 7, 9, 11, 47 Upshall, Michael 59 Upward, Frank 64 Urquhart, Christine 17

Welsh, Teresa 32, 57 White, Ashanti 22 White, Don 69 Whitworth, Andrew 29, 33 Widen-Wulff, Gunilla 68 Wilder, Hilary 38, 75 Willer, Mirna 61, 72 Williams, Caroline 64 Williams, Joe 34, 42 Williamson, Kirsty 34, 35 Williamson, Vicki 15, 24 Winger, Adam 61 Winzenried, Arthur 6 Wood, Aileen 17, 25 Wormell, Irene 14 Wright, Melissa 32, 57 Wu, Bingxin 69 Wu, Shicun 79, 81 Xia, Jingfeng 45 Yamamoto, Kiyoshi 39 Yang, Hailan 79 Yoo, Youngjin 80 Young, Janette 66 Young, Tom 19, 67 Zalewska-Kurek, Kasia 44 Zdravkovska, Nevenka 6, 14 Zeegers, Margaret 6 Zerek, Bogdan 2, 18 Zhang, Allison 52, 59 Zhang, Lin 80 Zhao, Jinghua 82 Zhen, Yong 81, 84 Zhou, Albert 68 Zhu, Hong 82 Zou, Keyuan 79

Vage, Lars 73, 77 Van Hoorebeek, Mark 8, 60 Varum, Celeste 83 Vaughan, K T L 7, 8, 26 Venkataramana, Pillarisetty 42, 52 Vinkler, Peter 41 Vo, Anne 85 Wallace, Jonathan 24, 33 Walsh, Andrew 32 Walsh, John 32, 85 Walton, Geoff 33, 34, 56, 76 Wamukoya, Justus 73 Wan, Hakman A 70 Wang, Chang 81 Wang, Faye 73 Wang, Hanrong 4 Wang, Jifu 82, 84 Wang, Zhikai 83 Webb, Jela 16, 67 Webster, Len 20, 41 Webster, Peter 51 Wegener, Debby 25 Wei, Liang 82 Wei, Wang 82 Weideman, Melius 73 Welch, Lee 20 Weller, Toni 34

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