MBA Yearbook 2013 Norwich Business School University of East Anglia
Norwich Business School University of East Anglia Norwich Research Park Norwich NR4 7TJ United Kingdom MBA Team mbateam@uea.ac.uk +44 (0)1603 591753 www.uea.ac.uk/norwichbusiness-school/
Contents Foreword by Julian Campbell, p.3 MBA Programme Director
Executive MBA programme overview
p.30
MBA recruitment
p.4
p.31
Opportunities for working with us
p.5
The 2013 Executive MBA cohort
p.32
MBA programme overview
p.6
Index of students Executive MBA
The 2013 MBA cohort
p.7
Curriculum vitaes Executive MBA
p.33–p.49
A personal viewpoint
p.8
MBA consultancy projects
Index of students The Full-Time MBA
p.9
Curriculum vitaes The Full-Time MBA
p.10–p.23
Index of students MBA with Strategic Carbon Management
p.24
Curriculum vitaes p.25–p.29 MBA with Strategic Carbon Management
p.50
Foreword This Yearbook showcases the talent and potential of the 2013 UEA MBA cohort. There is a wealth of experience and evidence of achievement in these pages and these individuals will add significant value to any organisation they choose to work with as they pursue their careers after graduation.
“We are proud of our 2013 cohort. They have worked hard over an intensive study period and deserve the success which must surely follow.”
They have worked hard to earn a high-quality MBA. UEA is one the UK’s top Universities, as evidenced by our performance in a variety of league tables, and our MBA is fully accredited by the Association of MBAs (AMBA). This international standard places our degree amongst the world’s best. A rigorous programme of study covering all of the fundamental elements of strategic management is complemented by practical consultancy projects where students worked with client organisations and make a real impact on the business. In 2013, students worked with companies that included Tesco, Marsh, GlaxoSmithKline, Kodak and KLM. The skills and experience they develop during these projects are within a framework of the professional standards set by the Institute of Consulting and the Chartered Management Institute and result in the students also graduating with a Level 7 Diploma in Professional Consulting. An MBA graduate will have a deep knowledge and understanding of a range of business models, theories and frameworks. UEA’s teaching methods, focus on cohort experience and commitment to the application of this resource through real consultancy work encourages students to reflect upon the practical use of MBA-level thinking in a variety of environments. The 2013 cohort studied with passion and energy. I recommend these people to you. Julian Campbell MBA Programme Director mbateam@uea.ac.uk +44 (0)1603 591753
3
Norwich Business School University of East Anglia Norwich Research Park Norwich NR4 7TJ United Kingdom MBA Team mbateam@uea.ac.uk +44 (0)1603 591753 www.uea.ac.uk/norwichbusiness-school/
MBA recruitment Our aim is to support you to find the best talent for your organisation from our MBA cohort. If you would like to discuss your recruitment needs further, please contact our MBA team who can provide information and advice about the services we offer. The MBA e-Yearbook Recruiters can contact students in the MBA e-Yearbook directly via their email addresses. If you have any difficulties making contact, please email our MBA team who have access to student contact details and will be pleased to assist you.
Job posting facility Vacancies can be placed directly with the Business School by emailing the MBA team. Your vacancy will be promoted to all MBA students and can also be advertised across the wider UEA community at your request.
Workshops and presentations We welcome employers on campus to deliver skills workshops and presentations to our students. Workshops and presentations are an excellent way to meet and communicate with students formally and informally, promote your own organisation and vacancies, and give the students an insight into the skills and abilities necessary for success.
On-campus interviewing We offer facilities for interviewing MBA students on campus, a short journey from the centre of Norwich.
Opportunities for working with us Norwich Business School offers organisations and companies different opportunities for working with our MBA students. These are through consultancy projects and Inside Business. Consultancy projects By working with us on a consultancy project, you have the opportunity to host a small group of motivated students who will tackle a business issue that is important to you and your organisation. MBA students undertake two consultancy projects during the year. Inside Business Inside Business is a seminar series featuring successful business people drawn primarily from the alumni of UEA, talking about contemporary issues in their businesses, their careers and working in their industry.
If you are interested in finding out more about our Consultancy projects or Inside Business, contact: Julian Campbell MBA Programme Director Julian.Campbell@uea.ac.uk +44 (0)1603 591999
“The best decision I made in my life. It is amazing how much difference 12 months makes in one’s life. A year ago, I was a confused and overworked manager who relied heavily on gut instinct. Now, I am a confident leader with good business and networking skills and looking forward to the various challenges my life has got to offer.� Sujit Narayanan, Full-Time MBA, 2013
5
Norwich Business School University of East Anglia Norwich Research Park Norwich NR4 7TJ United Kingdom MBA Team mbateam@uea.ac.uk +44 (0)1603 591753 www.uea.ac.uk/norwichbusiness-school/
MBA programme overview The MBA modules
The Full-Time MBA
MBA with Strategic Carbon Management
Climate Change and Energy: Past, Present and Future
C
Climate Change Governance and Compliance
C C
Corporate Climate Change Management Corporate Finance
O
Corporate Responsibility
C
C
Customer Focus and Innovation
C
C
Economic and Business Forecasting
O
O C
Economics of the Low Carbon Environment Entrepreneurship
C
Finance and Management Accounting
C
Information Systems for Management
C
International Economic Environment
C
Leadership and Change
C
C
C C
Low Carbon Technologies and Solutions Management Consultancy Skills
C
C
Management of Talent
C
Operations and Logistics
C
Organisational Behaviour
C
C
Strategic Risk Management
C
O
Strategy
C
C
C
C = compulsory O = optional (students choose one optional module) In addition to the above units, all full-time MBA students undertake Consultancy Projects 1 and 2, Challenging Perceptions Masterclasses, and the Career Impact Programme.
Norwich Business School MBA cohort 2013
MBA cohort 2013 Total size of class:
28
At Norwich Business School we place great importance on our MBA students having good quality work experience. We require a minimum of 3 years in a management position. We encourage diversity and this year we have welcomed people from 18 countries, with backgrounds ranging from self-employment to the public sector and multi-national company employees.
Full-Time MBA cohort:
21
MBA with Strategic Carbon Management cohort: Average age:
7
34 years
Average work experience: 10 years
Work sectors pre-MBA
Products / Services 33.3%
3.7% Technology
7.4%
Healthcare Energy/Utilities Consulting Nonprofit/Government
14.8%
11.1%
Male:
57%
Female:
43%
International students: (18 nationalities)
82 %
Home/ EU students:
18%
Finance/Accounting
14.8%
Job functions pre-MBA
Project Management 11.1%
14.8%
7.4% 7.4%
Operations
Consultant 11.1%
Accountant 7.4%
Planner Business Development Analyst
Sales 14.8%
7.4%
Programmer Training and Development
3.7%
IT
3.7% Manager 18.5%
3.7% 3.7%
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The 2013 Full-Time MBA cohort Naoko Ando
+81 (0) 9079883737
naochild1229@gmail.com
p. 10
Giles Blatchford
+44 (0) 7778599263
giles.b@live.com
p. 11
oon2525@yahoo.com
p. 12
Kunnatee Chaiyawat Juihung Chen
+886910512860
pqsam1712@gmail.com
p. 13
Yen-Yu Chen
+886 933870362
Christine.dindin@gmail.com
p. 14
Nneka Elimuya
+2348032432025
nneki143@yahoo.com
p. 15
Joyce Gold
+234 8120489140
jusjoyce@gmail.com
p. 16
Grace Kasongwa
000255768666000
kkusheli@yahoo.com
p. 17
Lourence Kavezepa
07821109177
lawrencekavezepa@hotmail.co.uk
p. 18
Tein-Shu Lu
+866(0)912249869
tein.ts@gmail.com
p. 19
Sujit Narayanan
+91 (9) 526829760
sujitnak@gmail.com
p. 20
Nida Siddiqui
+966560786786
nida.f.siddiqui@gmail.com
p. 21
Lay Yong Teh
+44 (0) 7780608848
christina_tee@yahoo.com
p. 22
Pui Fun (Alice) Yeung
+44 (0) 7453872741
aliceyeungpf@gmail.com
p. 23
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Naoko Ando Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2001-2005
TSUDA College , Tokyo, Japan BA International and Cultural Studies
Professional Experience 2008-2011
2008
2005-2008
ORIX Life Insurance Corporation, Japan life insurance Planner in Policy Administration department • C onducted major editing and revision to the Insurance Guide Rule Book • A ssisted in revising bylaws, working in partnership with different departments to form conclusive opinions • L ectured about bylaws and new products to all corporation members through teleconferences ORIX Life Insurance Corporation, Japan life insurance Medical Underwriter • Underwrite life-insurance un a workshop for medical underwriting and lectured in branches • R across Japan ORIX Life Insurance Corporation, Japan life insurance Consulting Sales Representative for life-insurance agency • M anaged agencies to achieve the budget and support to be in compliance • D eveloped new agencies to deal with our products in order to increase market share
Project Experience Proeon Systems Proeon Systems provides independent engineering design and support services. Our project aimed to provide them ‘fresh set of eyes’ to understand oil and gas industry in the North Sea and to develop their marketing strategy. Broom Boats Broom Boats has renowned high quality of British craftsmanship based in Norwich, UK. As part of their expansion into new German dealership, our project aimed to provide German motor boat market analysis and identify potential dealers.
10
Email naochild1229@gmail.com LinkedIn Profile www.linkedin.com/in/naokoando Telephone +81 (0) 90 7988 3737 Nationality Japanese Languages Japanese (Native) English Career Interests To obtain a challenging position which gives me the opportunity to apply and enhance my professional skills, potentially in an international market.
Giles Blatchford Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 1981-1984
Seale Hayne Agricultural College, Newton Abbot, UK HND Agric Higher National Diploma in Agriculture
Professional Experience 2011-2012
2009-2012
RAII Rhaji Agricultrue International Investment, various agribusiness General Manager & Agronomist: Saudi Arabia, Egypt & Sudan • W orked as a Production Manager on contract to a Saudi Arabian company; the role was part of a small management team developing a newly established arable farm on the Nile • P romoted to General Manager of Project Management and Farming Operations in Egypt and Sudan G4 Industries, various agribusiness Consultant Comercial and Agronomist • G 4 Industries worked with KBR to complete a feasibility study for DFID in Afghanistan looking at developing a large Business Park s advisor to Alkane Biogas, negotiated feed stock sourcing and • A helping to establish farmer partners to fuel a 1.3MWhr generator as a part of an Anaerobic Digester • C ommercial Manager and project agronomist focused on the business model for a 20,000 ha farming joint venture in Kenya with TARDA regional authority
2005-2007
Walsingham Farms Shop Partnership, UK food retail General Manager stablished an award winning farm retail unit with butchery, • E production kitchen, restaurant and a fish and chip shop, with project budget of £750k including a 40% EC grant from DEFRA under RES
1997-2005
Cranborne Estate & Farms, Wimborne, Dorset, UK agriculture Estate Farms Manager anaged 3,900 acres of combinable crops and grassland, • M producing livestock for direct retail at the farm shop. Negotiated with tenant and contract farmers at Hatfield House • F inance Director for Wiltshire Grain, a 60,000 tonne co-operative grain store and was involved in the management and implementation of a TASCC assurance • F ounder Director of Dorset Farmers Markets and produced the business plan and was a prime mover in setting up a company still trading successfully on the model I established
Email giles.b@live.com giles.b@live.co.uk LinkedIn Profile www.linkedin.com/profile/ view?id=28883940 Telephone +44 (0) 7778599263 Nationality British Languages English (Native) About Me Agribusiness Entrepreneur producing business plans, commodity marketing plans and financial models for rural enterprises. Career Interests Agribusiness and commercial consultant in turbulent, hostile, fragile and developing environments particularly Sub-Saharan Africa and Afghanistan.
11
Kunnatee Chaiyawat Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2001-2005
Mahidol University, Bangkok, Thailand BSc Pharmacy
Professional Experience 2012-2012 Sanofi-Aventis (Thailand) Ltd, Thailand pharmaceutical Cardio-Reno Liaison (Specialist), Pharmaceutical Sales Representative • A Specialist (Key Account Manager) with responsibility for new drugs • F ocus on presenting, providing technical information, and organising a conference and event 2006-2011
2006
Pfizer (Thailand) Limited, Thailand pharmaceutical Therapeutic Sales Representative • D eveloped and managed territory with responsibility in cardiovascular and internal medicine pharmaceuticals • C onsistently achieved sales results through leadership, planning and implementation Boots Retail (Thailand) Ltd., Thailand healthcare Pharmacist • Dispensed drugs and provided consultation for patients • Supervised and managed staff
Project Experience Anglia DNA Laboratory Services The company aimed to develop a new market for its product, the DNA test kit, through globalisation, which would increase sales and profit. The objective of the project was to explore global market and identify the countries which offer the best opportunity and the easiest access for such product with the the market entry strategy. Make@UEA Make@UEA was in the process of deciding its strategic direction to grow beyond its current operations. The project therefore presented a comprehensive business plan which was modelled over a 5 year period and includes marketing, operational and financial plans.
12
Email oon2525@yahoo.com kunnateechaiyawat@gmail.com LinkedIn Profile www.linkedin.com/pub/kunnateechaiyawat/84/86/913 Nationality Thai Languages Thai (Native) English About Me I am an adaptable person and work well both independently and with teams. I am also creative and motivated, a responsible activator, disciplined and empathetic. Career Interests To join a healthcare or pharmaceutical company in a training, project, or marketing field. I also have passion for doing business and being an entrepreneur.
Juihung Chen Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2006-
LungWha University, New Taipei City, Taiwan BA Department of Foreign Languages
Professional Experience 2010-2012
2006-2010
2003-2006
1999-2001
1999-2001
Elitegroup Computer Systems Co., Ltd., Taiwan information technology Sales Manager • In charge of Asia area OEM/ODM business • Redefined marketing plans and strategies • Reviewed sales/marketing targets monthly VIA Technologies, Inc., Taiwan technology Sales Account Manager • In charge of finding new product development • Agencies management • Reviewed sales/marketing targets monthly EDOM Technology, Taiwan technology Marketing Sales Executive • Redefined marketing plans and strategies • Focused on Internet and laptop industries • Business Development KROM Electrics CO., LTD., Taiwan information technology Marketing Sales Representative • In charge of Japanese electrical components • Assigned to laptop and motherboard field MITAC International Group, Taiwan information technology Senior PCB Layout engineer • PCB placement and layout designed for laptops / motherboards
Email pqsam1712@gmail.com LinkedIn Profile tw.linkedin.com/pub/juihungchen/1b/273/505 Telephone +886910512860 Nationality Taiwan Languages Mandarin Chinese (Native) English Taiwanese About Me My major background and experience are in semiconductor sales and marketing. I like to experience new kinds of things and receive new knowledge. Career Interests
Project Experience Syrinix I worked as part of a team focusing on to offer a new opportunity of pipeline monitoring market. The major findings indicate that there is a large technological gap between what pipeline operators want and what the current competitors in the USA for LDSs (leak detection systems) provide in the market. The plan was completed on schedule and well received by Syrinix.
To participate in a firm which gives me the opportunity to apply consultancy skills and knowledge. I enjoy developing marketing strategies and producing high quality results.
Waterfront Games Ltd I worked as part of a team focusing on games market research for heritage sector. Our key finding is NEETs sector (Not in Education, Employment, or Training) where products can be tailored made for customers. The business plan was completed on schedule and well received by Waterfront Games company.
13
Yen-Yu Chen Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2001-2003
China University of Science and Technology, Taipei, Taiwan Bachelor of International Trade
Professional Experience 2008-2011
2003-2008
Oracle Taiwan LLC, Taiwan Branch, Taiwan information technology Customer Service Representative • R esponsible for customer service in the hardware and software division, duties included answering customer queries, problem solving and providing detailed information on new products • W orked with new customers in the development of new accounts and the implementation of new systems • A ssisted in the training of new customer and distributor service representatives and associates • Assisted in the development of new policies and procedures Sun Microsystems Taiwan Limited, Taiwan information technology Service Sales Representative • Team leader • Achieved sales targets while providing excellent customer service • Managed largest local distributors’ sales team • Provided sales training to distributor on Sun products • W orked with other support sales team, business operation team to maximize the renewal and sales productivity • C omplied with company business practice and management business process
Project Experience Zertus UK Holding Ltd Member of the consulting team which looked into two of Zertus group childcompanies, Humdinger and Kinnerton, and explored what synergies might be identified if the two companies were to coordinate some of the operational part of their activities. The project would be focused on the alternative transport and warehousing arrangement that would reduce the cost base across 8 of the Zertus site in the UK. Waterfront Games Ltd University Campus Suffolk (UCS) intends to spin out a company called Waterfront Games Limited in the serious games and gamification industry. UCS therefore intends to secure funding from investors. The project was aimed to develop a robust business plan with a presentation for submission to the potential investors.
14
Email christine.dindin@gmail.com christinesun1220@yahoo.com.tw Twitter @YuDindin LinkedIn Profile www.linkedin.com/pub/yen-yuchen/40/716/476 Telephone +886 933870362 Nationality Taiwan Languages Mandarin (Native) English Taiwanese About Me I am a highly motivated professional. I own a strong business sense and ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Career Interests To be part of a dynamic and goal-oriented organisation which gives me the opportunity to apply and develop my professional skills, obtain knowledge about international management and work in a sustainability sector.
Nneka Elimuya Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2005-2009
Benson Idahosa University, Benin City, Nigeria BSc Accounting
Professional Experience 2012
2009-2012
Stanbic IBTC Bank, Nigeria banking Reconciliation Officer • P rompt review and reconciliation of all suspense, transit and proxy accounts to ensure there are no long outstanding items • I nitiates process of investigation into unusual occurrence and take control of reported incidences of operational losses suffered through fraudulent activity on accounts • R eview of proof accounts and rendition of monthly reports on suspense accounts exceptions of the bank Stanbic IBTC Bank, Nigeria banking Personal Assistant to the Director, Country Operations • S crutinise expenses, process claims, Advances and Vendor Payments of operations management • Liaising with the various operations managers on specific projects • R endition of monthly Operations Report and Reconciliation of Specific General Ledgers (GL)
Project Experience Alpha Bio Pesticides I worked as part of a team with the aim of profiling distribution options and routes to brand creation in Europe for Alpha bio pesticides (a newly formed bio-pesticides company in United Kingdom). The recommended distribution option and routes to brand creation was delivered within the proposed timeframe and was well received by the client. Beattie Passive I worked as part of a team with the aim of creating marketing plan and strategies to effectively penetrate the United Kingdom housing market for the client. As the project client liaison I had to maintain a good business relationship and ensure adequate communication flow between the team and client. This Marketing plan and Strategies was delievered within the proposed timeframe and was well received by the client.
Email nnek-i143@yahoo.com LinkedIn Profile uk.linkedin.com/pub/nnekaelimuya/68/a93/a96/ Telephone +2348032432025 Nationality Nigerian Languages English (Native) Ukwuani About Me A dynamic dedicated personality and result orientated self-starter that enjoys working in a team. I always uphold integrity and love to build long-term meaningful business relationships. Career Interests To work in a dynamic and result oriented forward-thinking organisation where I can effectively apply my skills in contributing to growth and achieving set goals whilst developing my career, skill and experience.
15
Joyce Gold Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 1998-2004
Federal University of Technology Owerri (FUTO), Owerri, Nigeria BTECH Geology
Professional Experience 2010-2012
2007-2010
2005-2006
Napthali PM, Nigeria consultancy services Head Business Development • R estructures old business ideas and develops new ones for start ups and engages with budding entrepreneurs • A ssists in the project team that generates new market strategy for growing companies • T echnical coordinator and module instructor for Human Resource and communication management best practices JusJoyce Productions, Nigeria television media Operations Manager/Producer • A s a start-up television company was part of the team that developed the company’s business plan and generated production budgets • T elevision program concept developer - designed, produced and hosted a television talk show which included live interviews and docudrama • S upervised on-location pre- and post-production of the 30 minute television docudramas Airforce School, Nigeria education Subject Teacher • A ssistant class teacher responsible for combining and compiling students final exam results rote full and final response letters to parents of students in • W accordance with the school’s reporting standards and managing own workload as a science subject teacher • A ble to evaluate evidence, circumstances, make decision and negotiates resolutions using a pragmatic approach in conflict situations
Project Experience Corals Real Estates Project technical assistant responsible for project turnaround by re-mapping the project resources and work breakdown structure, the team successfully completed the construction of 220 housing units in accordance with quality specifications. Mega Motors My team generated a new marketing strategy for the car-hire purchase agency, this necessitated the company’s purchase of additional 50 vehicles and ultimately resulted in a 30% increase in the company’s cash flow.
16
Email jusjoyce@gmail.com goldchinenye@yahoo.com Twitter @goldjoyce Telephone (+234) 8120489140 Nationality Nigerian Languages Igbo (Native) English About Me A project manager, motivational blogger, mother to three lovely kids and a wife, I am quick to adopt new skills to meet every challenge. Investigative, self-confident and long term orientated. I also love shoes. Career Interests I am passionate about managing and promoting human development projects. Coming from a culturally diversified country like Nigeria, I am able to manage change in order to get the job done.
Grace Kasongwa Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2004-2006
Strathclyde Business School, University of Strathclyde, Glasgow, UK MSc Finance (Part time)
1997-2000
The Institute of Finance Management, Dar es Salaam, Tanzania ADA Advanced Diploma in Accountanc
Professional Experience 2006-current Dar es Salaam Water and Sewerage Authority, Tanzania public utility Budget Manager • W ork with senior teams in formulating strategy and preparation of strategic plans • D evelop and recommend appropriate policy direction in the area of budget for the departments within the organisation • Manage and coordinate the preparation of annual budgets 2003-2006
2001-2003
Dar es Salaam Water and Sewerage Authority, Tanzania public utility Accountant • I ntroduced computerised Accounting System (General Ledger, Fixed Assets, Loans, Creditors and Debtors • D esigned and maintained DAWASA’s system of Internal controls to safeguard the organisation’s assets • P repared Quarterly and Annual Financial Reports that comply with IFRS Akiba Commercial Bank, Tanzania banking Internal Auditor • R eviewed the Internal Controls of the bank with the guidance from the Chief internal Auditor • A ssessed compliance with the Central Bank Policies and the Banking and financial Institutions Act • R eviewed Financial statements for compliance with the GAAPs (this was before migrating to IFRSs)
Project Experience
Email kkusheli@yahoo.com kasongwag@dawasa.co.tz Twitter @cushel Telephone 000255768666000 Nationality Tanzanian Languages Swahili (Native) English About Me I am a positive thinker, very hard working, trustworthy and dependable. Career Interests I would like to work with a reputed organisation in a position where I can develop and utilise my versatile skilllset, add demanded value to the organisation I work for, thereby be able to prove my worth.
Kinnerton Confectionery Worked as part of the team reviewing and modeling the Transport and Warehousing needs across the company sites and its suppliers. The team came up with three scenarios and made recommendations on the best scenario that would provide increased service levels and provide a significant cost reduction to the business. Beattie Passive The objective of the project was to develop a marketing strategy to support the Passive building technology in the UK market. The marketing strategy was for both new builds and retrofitting. The team examined and identified the target market, justifying efficiencies and provided frameworks for the company to overcome market barriers.
17
Lourence Kavezepa Education & Qualifications 2014 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2011-2012
University of East Anglia/City College Norwich, UK BA (Hons) Hospitality Tourism and Leisure Management
Professional Experience 2004-current Serco, UK health Ward Coordinator • P roviding strategic support and consulting service to other Serco contracts • D ealing with customer complaints and ensuring that the customer receives good quality customer service • D ealing with strategic planning managing and facilitating Serco annual strategic planning process 2006-2012
Dragon Hall (Voluntary basis), UK tourism Receptionist and Administrator elcome the visitors and direct them throughout the building • W as well as answer their enquiries about any activities that the organisation is holding • Sorting outgoing and incoming mails and answering incoming calls. • Arranged appointments for guests to meet with managers
Project Experience Broom Boats I worked in a group project to research and develop a marketing strategy for a company to increase its sales and service opportunities. Our final output was well appreciated and valued. Cuba I have taken part in an educational tour to Cuba were we managed to help local people on various issues of sustainable development and an awareness of the issues that international travellers posed to their local livelihood.
Email lawrencekavezepa@hotmail.co.uk Twitter @Kavezepa LinkedIn Profile www.linkedin.com/pub/lawrencekavezepa/65/615/a72 Telephone +44 (0) 7821109177 Nationality Namibian Languages Otjiherero (Native) English Afrikaans About Me I am hardworking, adaptable individual with a passion for travel and tourism and a respect for cultural diversity. The values I will always thrive to live for: respect, love, forgiveness and tolerance. Career Interests I am keen to join a travel and tourism organisation which believes in promoting sustainable tourism development. I am also interested in opportunities related to community development and international trades.
18
Tien-Shu Lu Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 1995-1999
Aletheia University, Taipei, Taiwan BBA International Trade
Professional Experience 2012-2013
2005-2011
Zhi Wei information Ltd, Taiwan information technology Programmer • W orked on an IT project worth NT$50 million for a financial institution while also making a positive contribution for this small start-up company • P resented an introduction of IT application equipment (scanner workstation) for the Library of National Taiwan University. This presentation led the client to sign the contract Taishin International Bank, Taiwan financial Customer Service Agent orked for customer claim management in debt collection • W department; successfully solved customers’ problems and was a benefit to the company
Email tien.ts@gmail.com tien.ts@icloud.com LinkedIn Profile www.linkedin.com/pub/lu-tienshu/56/a/a13 Telephone +886 (0) 912249869 Nationality Taiwan (ROC)
Project Experience
Languages
Proeon Systems Ltd
Mandarin Chinese (Native) English
Prepared a strategy for the client to improve the company’s market acceptance and a marketing plan to highlight the benefit of upgrade program to the North Sea oil platform operators. I undertook the competitor analysis. My advice helped the client to identify and categorize the competitors. Using this advice, the client could develop different competitive tactics. Beattie Passive Build System Ltd Passivhaus is a solution for the problems of poor indoor air quality, and noise pollution. The client owns significant technical strength and is seeking marketing strategy to improve the sales of social house and retrofitting market. I researched other Passivhaus providers in the UK; my analysis and findings led to the important suggestion of experimental marketing which benefitted our client.
About Me I have a passionate interest in solving complex business problems and creating value within a team. My MBA and my IT programmer work experience helps me analyse situations in a logical way. Career Interests I would like to work in marketing, analytics and sales position in emerging industries such as renewable energy. My knowledge and project experience obtained during MBA could help the company make value and profit.
19
Sujit Narayanan Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2001-2005
Lal Bahadur Shastri College of Engineering, Kasaragod, India BTech in Electronics & Communication Engineering
Professional Experience 2011-2013
2007-2010
Mediterranean Shipping Company (Saudi) LLC, Saudi Arabia shipping & logistics Operations Manager • I n charge of Vessel operations at Saudi Ports at Dammam, Jubail and Riyadh for MSC Line, the world’s second largest ocean carrier and market leader in Saudi Arabia • C oordinated with key VIP Clients on tenders, was given additional responsibility of Cost Control and Claims Department • I mplemented ISO procedures as per Saudi and Geneva requirements for operations, customer service and documentation departments Globe Marine Services Co. Ltd, Saudi Arabia shipping & logistics Operations Manager • P romoted through several roles to Operations Manager, was involved in cost control, sales and inventory forecast and liaison between Saudi Port Authority and Vessel Masters • H andled the design and implementation for transhipment procedures internally (later adopted by Dammam Port as official procedures for all shipping lines) • E ntrusted by Management to set up a new office, its operations process and hire staff to handle Korean Line, STX Panocean in 2010
Project Experience InCrops (Part of Adapt Low Carbon Group)
Email sujitnak@gmail.com Twitter @sujitnak LinkedIn Profile www.linkedin.com/in/sujitnak Telephone +91 9526829760 Nationality Indian Languages Malayalam (Native) Hindi English Tamil Arabic About Me
I worked as the Project Manager for a dynamic team identifying possible low carbon interventions in a supply chain at Tier 0 level and conceptualizing various engagement models to market the activity by identifying possible funding sources. The plan was completed on schedule and well received by key stakeholders of the Company.
I am a confident, creative person who loves to think out-of-the-box. I am a good team player with strong communication, analytical and interpersonal skills.
EnLight Technologies
Career Interests
I worked as the Project Manager and coordinated with my team to analyse the potential of European market for public lighting solutions. We also formulated a marketing framework for the client which was well received by the Firm’s top Management and later implemented.
I wish to be a Consultant working for top companies in IT and Consulting Services Industry in areas like strategic planning, project management or as an expert in business transformation and change management.
20
Nida Siddiqui Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2006-2012
Ontario College of Art and Design University, Toronto, Canada BFA Bachelors in Fine Arts
2004-2012
McMaster University, Hamilton, Canada BA Religious Studies and Diploma in Management Studies (concentration in Marketing) Email
Professional Experience 2009-2014
2008-2010
2005-2005
Hajeej International, Canada and Saudi Arabia travel and leisure Operations Manager • Prepared tariffs and quotas for all B2B and B2C clients • Improved quality, customer service and operations • Managed day-to-day operations, hiring, and planning Ontario College of Art and Design University, Canada education Printmaking Department Supervisor • P rintmaking studios included: etching, bookbinding, relief, letterpress, papermaking, lithography, and screen printing • R esponsible for maintaining and supervising art studio spaces (in class and after-hours) • W orked with state of the art and traditional printmaking machines and techniques Al Khaleej: New Horizons, Saudi Arabia education Computer Lab Supervisor • E -Lab supervisor; assisted in technical problems, aided students, graded and documented e-work in the main system
Project Experience Syrinix Syrinix, based in Norwich, UK, does LDSs (leak detection systems) for pipelines. Dominant in the water sector currently, Syrinix was looking to expand business in the petrochemical sector. The project was a ‘market assessment’ for Syrinix in the petrochemical sector. Beattie Passive Beattie Passive, based in UK, provide energy efficient and environmentally friendly houses using their patented Passivhaus construction method. The project was to deliver a Marketing Plan and investigate areas such as: new builds and retrofits, barriers to market, indoor environment (noise and air pollution), and obstacles for delivering Passivhaus projects.
nida.f.siddiqui@gmail.com nedasiddiqi@hotmail.com LinkedIn Profile uk.linkedin.com/in/nidafsiddiqui Telephone +966560786786 Nationality Canadian Languages English (Native) Urdu Hindi Punjabi About Me A natural leader with excellent people skills. I highly value knowledge and competence. I have a built-in attraction and passion for challenging work, research, art, and philanthropy. Career Interests Interested in job options such as: • Market Research Analyst • Business Analyst • Management Consultant / Analyst, • Project Manager
21
Lay Yong Teh Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2001-2004
Victoria University, Melbourne, Australia Diploma of Beauty Therapy
Professional Experience 2011
2008-2010
2005-2008
2004-2005
Global Wealth Management, China financial Marketing Executive • S urveying and researching the China based foreign expatriate / business owner regarding on their interest of financial investment • A rranged appointment with clients and co-ordinating with different departments IPRO96 Sdn Bhd, Malaysia jewellery & media Personal Assistant to Director • H andled Director’s personal issues such as finance and banking, stocks and currency, and property • C o-ordinated with the Directors’ business partner, senior management team, colleagues, suppliers and clients • A ssisted the Director by solving work problems from his main company and sub-companies C2 Consult SDN BHD , Malaysia information technology Marketing Executive esearching the IT market needs and also focus on other • R South-East Asian countries as well as China market • A rranged appointment with clients and co-ordinating with different departments Standard Chartered Bank, Malaysia banking Mortgage Executive • P rovided the latest mortgage interest rate and financial consultation to clients • L iaise with lawyers in order to provide legal inquiry about sales and purchasing information to clients • W orked closely with real estate developers for up-coming new housing launch
Project Experience Alpha Bio-Pesticide The company is looking to have a viable international marketing strategy to launch its bio-agricultural products. The team assessed the current European distribution situation and proposed a distribution and marketing strategy. We investigated the international regulatory framework, international marketing trends for environmental-friendly pest control. Waterfront Games Ltd The company required a robust business plan to secure financial investment of £50,000 from 2 clients. I was appointed to research the market and devised a marketing strategy.
22
Email christina_tee@yahoo.com christinateh99@gmail.com Telephone +44 (0) 7780608848 Nationality Malaysian Languages Mandarin (Native) English Cantonese Malay About Me I am enthusiastic, passionate and dedicated professional who delivers a solid team work environment. I am a quick problem solver and positive decision maker. Career Interests I would like to join an organisation with international connection, dedicating my skills and abilities in marketing.
Pui Fun (Alice) Yeung Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute
Professional Experience 2003-current Deloitte, Hong Kong audit Group Administration Manager • P repared annual budget and forecast and analyzed monthly financial data • Provided solution for any schedules conflicts in audit group • Managed marketing plan and report
Project Experience Syrinix I worked as part of a team aiming to provide a Market Assessment for Syrinix’s LDS (leak detection systems) for pipelines in the petrochemical sector. The assessment was completed and well received by client.
Email aliceyeungpf@gmail.com yeungalice11@yahoo.com Twitter @yeungalice11 LinkedIn Profile uk.linkedin.com/pub/aliceyeung/84/208/b54/
Anglia DNA Services Ltd
Telephone
I worked as part of a team aiming to provide Research and Recommendation for Anglia DNA services and explored the the markets which offer the best opportunity and the easiest access for the distribution and sale of client’s DNA product. The research and recommendation was completed and delivered the best opportunity for the distribution channel of the DNA product to client.
+852 96128771 (Hong Kong) +44 (0) 7453872741 (UK) Nationality Hong Kong (Chinese) Languages Cantonese (Native) English Mandarin About Me I have strong analytical, communication and interpersonal skills. I am an enthusiastic and goal-oriented team player with positive working attitude and self motivation. Career Interests I am interested in financial analysis, investment banking and management consulting.
23
The 2013 MBA with Strategic Carbon Management cohort Alex Kraus
a.w.p.krause@gmx.net
p. 25
Han Yet Lum
+60 12 616 3216
hylum1@gmail.com
p. 26
Nigel Renwick
+44 (0) 7734821813
nigel.renwick@talktalk.net
p. 27
Dale Wilson
+27734801393
dale.irwin.wilson@gmail.com
p. 28
Jose Falcao Zloccowick
+55 21982729058
zecazlo@gmail.com
p. 29
Also pictured: students from the Full-Time MBA
24
Alex Krause Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA Strategic Carbon Management and Level 7 Diploma in Professional Consulting, Chartered Management Institute 1996-1999
Norwich Business School, University of East Anglia, UK BSc (Hons) Business Information Systems
Professional Experience 2012-current Wipro, UK consulting Senior Manager • M anaging transformation projects across Energy, Natural Resources and Utilities clients 2004-2012
Celerant Consulting, UK consulting Principal • I mplementation of operational projects delivering bottom-line results to clients. Specialised in upstream oil and gas operations, including offshore assets • E xtensive experience working and living across Europe and the Middle East
2000-2004 Casewise, UK software Consultant rovision of consultancy and training services in business • P modelling software • Established professional services in German-speaking markets • Technical support and on-site assistance 1999-2000
Precision Marketing, UK pharmaceuticals Data Specialist esponsibility for commercial development of pharmaceutical • R database and management of direct-marketing campaigns • Sales force territory management and supply of marketing data • Database design, administration and programming
Project Experience
Email a.w.p.krause@gmx.net LinkedIn Profile uk.linkedin.com/in/krausealex/ Nationality German Languages English German About Me I am a passionate and energetic person who enjoys delivering exciting projects and building exeptional teams. Believe that doing is always superior to waiting for perfection. Always enjoy a good challenge. Career Interests Keen interest in sustainability and climate change issues and aiming to further a career in an energyrelated field.
InCrops (Part of Adapt Low Carbon Group) Design of a new consultancy offering. Low-carbon supply chain solutions as a service package from initial diagnostic to implementation. The project delivered a business plan and a toolkit to commence the first projects. A clear route map towards and financial models to smooth the product launch. Energy Innovation Centre The Energy Innovation Centre commissioned the University of East Anglia to investigate the commercial viability of domestic battery storage. Energy storage is one of the possible solutions to smooth the transition of the UK’s energy mix towards low-carbon. The project’s output is an understanding and a model of the factors that would need to change in order to provide the conditions for a domestic energy storage market to be viable, considering as many realistic scenarios as possible, and estimating the size of the market for the most likely scenarios.
25
Han Yet Lum Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA Strategic Carbon Management and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2006-2009
Monash University, Petaling Jaya, Malaysia BSc Medical Bioscience
2004-2005
Taylors College, Petaling, Malaysia A-Levels Economics, Mathematics, Biology and Chemistry
Professional Experience 2009-2012
B.Braun Medical Supplies, Malaysia healthcare Sales Executive • M anaged sales and marketing activities across 30% of the country and achieved a market growth of 20-30% for the German-based multinational corporation • A ssisted regional subsidiaries (eg. Thailand & Philippines) in sales and marketing activities; created greater brand and product awareness; conducted trainings and workshops for professionals and the public • Created marketing plans; managed sales and profit budgets
Project Experience Energy Innovation Centre I worked as part of a team to provide thought-leadership consultancy services to the client. Based on grounded research findings, we felt that battery storage is not viable using current technology. Subsequently, we provided few alternatives for energy storage and created an excel model to assess the viability of domestic energy storage in the future. We were also invited to an event organised by Technology Strategy Board to present our research findings. InCrops (Part of Adapt Low Carbon Group) Based on existing resources of the organisation, the team was asked to assess the potential of venturing into a new market. Within the consultation period, we studied the existing competition in the industry and developed a strategy to assist the client in making business decisions going forward.
Email hylum1@gmail.com hanyet.lum@gmail.com LinkedIn Profile uk.linkedin.com/pub/hannahlum/4b/757/416/ Telephone +60 12 616 3216 Nationality Malaysian Languages Mandarin (Native) English Cantonese Malay About Me I enjoy new challenges and am motivated by the urge to deliver better results. A passionate, determined, results-oriented and highly motivated person. My people skills help me to adapt quickly to diverse environments. Career Interests A results oriented organisation. Sales and marketing, international business, management consultant, low carbon market, energy conservation and opportunities to work in a global platform.
26
Nigel Renwick Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA Strategic Carbon Management and Level 7 Diploma in Professional Consulting, Chartered Management Institute 1979-1983
University of Southampton, Southampton, UK BSc (Hons) and Diploma in Engineering Engineering
Professional Experience 1998-2012
1988-1998
1987-1988
1980-1987
BAE SYSTEMS, UK aerospace and defence Project Manager (PM) • F ull cradle to grave PM for a wide range of projects encompassing multiple technical and commercial disciplines • S ix sigma black belt lead for projects (including a prestigious Chairman’s Gold Award nomination in addition to one Silver Award and three Bronze Awards) • L ead for community of practice for strategy management tool development Lotus Engineering, UK automotive Executive Engineer tructural and acoustic field dynamic control lead for development • S of active noise and vibration control systems • L ead liaison engineer with Carl Freudenberg in Germany for development of an active engine mount systems • Development of active valve train test facilities for major clients Sandy Brown Associates , UK construction Industry Acoustic Consulant coustic design for public venues including one commendation • A from an Architect for design performance • Acoustic testing of installations • Structural isolation of equipment
Email nigel.renwick@talktalk.net Telephone +44 (0) 7734821813 Nationality British Languages English (Native) About Me I am proactive in identifying vision and market opportunities and in delivering timely practical solutions to budget that satisfy stakeholders. Career Interests Success in whatever field by application of a servant leadership style to seed and grow opportunities for all stakeholders.
General Electric Company, UK power generation Senior Development Engineer tructural and acoustic dynamic investigations into sources of • S noise and vibration in power stations across three continents • Development of measurement and signal processing techniques • G raduate Training Scheme around the company following sponsorship through University
Project Experience InCrops (Part of Adapt Low Carbon Group) Research into the training opportunities at a time when interest in the market for sustainable bio-products is developing. TMA Investigation into the biomass market at a time when the Government’s Renewable Heat Initiative (RHI) is becoming more popular to provide an alternative sustainable source of energy to that of fossil fuels.
27
Dale Wilson Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA Strategic Carbon Management (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2008-2009
University of the Witwatersrand, Johannesburg, South Africa MSc Geography and Environmental Studies (Aerosol Physics)
2004-2007
University of the Witwatersrand, Johannesburg, South Africa BSc (Hons) Geography and Environmental Studies
Professional Experience 2011-2012
2010-2010
2008-2009
United Nations Development Programme (UNDP) Africa Adaptation Programme, Senegal international development Climate Change Adaptation Advisor • P rovided technical support to 20 participating UNDP AAP countries on climate change impacts, data collection and management • S uccessfully fulfilled project management duties with the development and implementation of work plans and budgets • D eveloped a procurement support service for the 20 AAP countries to help facilitate procurements of critical hardware for various national adaptation projects UNDP- Africa Adaptation Programme, Malawi international development Climate Change Adaptation Advisor • P rovided technical support to UNDP Malawi for the implementation of key climate change programmes in the country • P layed a key role in project management duties as well as the drafting of the 2010 annual and quarterly work plans and budgets for the Malawi AAP and CCP Climatology Research Group, South Africa scientific research Researcher upported the CRG with research and analysis projects including • S aerosol physics, polar science and air quality studies over the South African highveld • P articipated as a ship based scientist during the South African National Antarctic Expedition (2008) focussing on aerosol physics studies in the Southern Oceans • P roduced numerous research reports including industry magazine articles and peer reviewed scientific journal articles
Project Experience InCrops Low Carbon Supply Chain Initiative I worked as part of a team aiming to develop a new economic activity and product for InCrops focussing on how companies could achieve a substantial reduction in their carbon emissions through a radical revision of their supply chains.
28
Email dale.irwin.wilson@gmail.com Twitter @smudgedale LinkedIn Profile za.linkedin.com/in/wilsondi/ Telephone +27 73 480 1393 Nationality South African Languages English (Native) Afrikaans (Fluent) French (Basic) About Me I am a self-motivated and responsible individual with five years working experience in the fields of international development and research focusing on climate change, adaptation and the environment. Career Interests To join a well respected organisation focussing on supporting energy efficiency, low carbon and climate resilient sustainable development.
Jose Falcao Zloccowick Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA Strategic Carbon Management (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2007-2012
Universidade de Pernambuco, Recife, Brazil MEng Mechatronics, Robotics, and Automation Engineering
Professional Experience 2014-current Deutsche Gesellschaft für Internationale Zusammenarbeit (GmbH) GIZ, Brazil information technology Professional Junior, Brazil-Germany Cooperation For Sustainable Development • W orking in the “Renewable Energy Sources” (RES) arm of the Germany-Brazil Energy Programme. Expanding the institutional knowledge of the Federal Energy Research firm on renewables and energy efficiency • P articipated in the preparation and implementation of technical cooperation projects; planning experts short term missions, trainings, workshops and seminars 2010-2012
Brazil’s Federal Bank - Caixa Economica Federal, Brazil information technology IT analyst esponsible for setting up the maintenance/(un)installation logistics • R for more than 1800 ATMs, managing several stakeholders such as suppliers, customers and partners • B y identifying technical solutions within specific budgets I established a maintenance program which improved the ATMs availability from 67% to 98% from September 2010 to January 2012 • D irectly led a team of 7 IT professionals and indirectly, more than 50 technicians
Email zecazlo@gmail.com LinkedIn Profile au.linkedin.com/in/josezloccowick Telephone +55 21 98272 9058 Nationality Brazilian Languages Portuguese (Native) English Spanish About Me
Project Experience
I am a creative and collaborative professional who combines strong leadership, analytical and advisory skills with cultural adaptability and experience in managing teams and stakeholders.
InCrops (Part of Adapt Low Carbon Group)
Career Interests
The client has a significant expertise in biorenewables materials and provides specialist business support to SMEs developing innovative products and services based on use of biobased materials. My team researched and analysed the viability of expanding its SME business support delivery into commercial training services. As the team’s Project Manager I ensured that our milestones and deadlines were met as planned.
To join a sustainability orientated company, passionate in delivering low carbon solutions. • Renewable Energy • Energy Efficiency • Carbon Footprinting • International Development • Overseas opportunities
EnLight My team conducted research and analysed the international electricity market. We developed a clear strategy for expansion for this advanced lighting company that delivers cost saving and sustainable solutions to customers in the lighting market, through energy efficiency, maintenance and control. This time I was the Quality Assurance Manager. I applied concise requirements to ensure that our work delivered accurate, timely and high quality services.
29
Norwich Business School University of East Anglia Norwich Research Park Norwich NR4 7TJ United Kingdom MBA Team mbateam@uea.ac.uk +44 (0)1603 591753 www.uea.ac.uk/norwichbusiness-school/
Executive MBA programme overview The MBA modules
Executive MBA
Corporate Finance
O
Corporate Responsibility
C
Customer Focus and Innovation
C
Economic and Business Forecasting
O
Entrepreneurship
O
Finance and Accounting
C
Information Systems for Management
C
International Business Environment
C
Leadership and Change
C
International Consultancy Assignment
O
Managing Talent
C
Management Consultancy Skills
C
Marketing and Management of Services
O
Operations and Logistics
C
Organisational Behaviour
C
Strategic Risk Management
O
Strategy
C
C = compulsory O = optional (students choose one optional module) In addition to the above units, all Executive MBA students undertake Consultancy Projects 1 and 2. Executive MBA students choose two out of four optional modules marked O.
Executive MBA cohort 2013
Executive MBA cohort 2013 Total size of class:
21
At Norwich Business School we place great importance on our MBA students having good quality work experience. We require a minimum of 3 years in a management position. We encourage diversity and welcome people with backgrounds ranging from self-employment to the public sector and multi-national company employees.
Average age:
40
Average work experience:
15 years
Products / Services 28%
Work sectors pre-MBA
Male:
77%
Female:
23%
Nationalities:
4%
4
8% Manufacturing Technology
Consulting 24%
Healthcare Nonprofit/Government
16%
20%
Job functions pre-MBA
8% Project Management 12%
8%
8%
Sales Client Services
Director 12%
8%
4% 4% Manager 32%
Operations Business Development Accountant Consultant Medical Specialist
4%
31
The 2013 Executive MBA cohort Bradley Adnams
bradley.adnams@adnams.co.uk
p. 33
Dominic Allen
+44 (0) 7818432200
domhendrix@gmail.com
p. 34
Bastian Altrock
+44 (0) 7983984466
altrock@ymail.com
p. 35
Matthew Bean
+44 (0) 7712632319
bean49@sky.com
p. 36
Adrian Bhreathnach
+44 (0) 7743319710
ade@bhreathnach.com
p. 37
Russel Dacre
+44 (0) 7799766461
russ.dacre@lind.co.uk
p. 38
Clare Dyble
+44 (0) 7983583400
claredyble@gmail.com
p. 39
Mark Easton
+44 (0) 1362 850794
mark.easton44@btinternet.com
p. 40
Justin Galliford
+44 (0) 7887852913
justingalliford@yahoo.co.uk
p. 41
Paul Gardner
+44 (0) 1760 720061
paul.gardner99@btinternet.com
p. 42
James Harris
+44 (0) 7947108699
jamesnmharris@gmail.com
p. 43
Heather Leishman
+44 (0) 1603 257041
h.leishman@nhs.net
p. 44
Alexandra Marsden
+44 (0) 7923078007
a.l.marsden@btinternet.com
p. 45
Ali May-Khalil
+44 (0) 7703593929
amaykhalil@gmail.com
p. 46
Brett Rennolds
+44 (0) 7738191387
brett@dreamkey.co.uk
p. 47
James Shelton
+44 (0) 7738262216
james.shelton@NorfolkFA.com
p. 48
Lindsay Springall
+44 (0) 7718986254
lindsay_springall@yahoo.co.uk
p. 49
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Bradley Adnams Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2003-2008
University of Kwa-Zulu Natal, Pietermaritzburg, South Africa BSc Chemistry
Professional Experience 2011-current Adnams, UK brewing Sales & Marketing Manager • Advise and support annual marketing plan • Manage sponsorships, agencies and new product development • Manage and support key accounts 2009-2011
2008-2009
Email bradley.adnams@adnams.co.uk bradadnams@yahoo.com Nationality
Fairfield Dairy, South Africa dairy Quality Assurance Manager • I mplement, maintain and improve HACCP (Hazard Analysis Critical Control Point) and ISO 22000 food safety systems • Manage the Quality Assurance Laboratory
South African
Firkin & Ferret Pub and Restaurant, South Africa food & beverage Manager • General Operations and customer service • Managed a large team of people • Managed all marketing and events projects
About Me
Project Experience
Languages English (Native) Afrikaans
I am a motivated and flexible professional and am passionate about the drinks industry. Adept at working on my own or with others and see myself as a constructive influencer in a group situation.
Unilever, Prague
Career Interests
I worked as part of a team to provide a plan to help the Prague headquarters of Unilever embrace the concept of agile working, allowing for improved response times and flexibility while also allowing employees a better work-life balance.
Positions focusing on consumer driven new product development, marketing and sales within the beer and spirits sectors.
Gardline Geosciences Ltd I worked within a team to provide a detailed market review of the offshore geotechnical market focused around Africa and South America. The project delivered a useful resource for future analysis as well as some very well recieved recommendations.
33
Dominic Allen Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute 2000-2003
University of Liverpool, UK BSc Sport Studies and Psychology
Professional Experience 2012-current AT Promotions Ltd, UK manufacturing Project Manager • R esponsible for delivering key aspects of the company’s Operations Strategy through leading process improvement projects and coaching/mentoring others in successful project delivery • A dopting a range of process improvement techniques, including: Structured Problem Solving, Root Cause Analysis, SMED Analysis, Value Steam Mapping and Pareto Analysis 2012-current Very Clever Stuff Ltd, UK internet retail Business Advisor upporting and advising a small but highly successful web-based • S retailer throughout a significant growth phase • E stablishing Performance Review Systems, Appraisals, Employment Contracts, Management Accounts, Marketing Strategy and Strategic Risk Management 2010-2012
2005-2010
AT Promotions Ltd, UK manufacturing Continuous Improvement Manager • Responsible for establishing a culture of Continuous Improvement. • E stablishing measures and review processes for a range of KPIs including: 5C, OEE, customer complaints, otif delivery, schedule adherence, non-conformance reporting and scrap analysis AT Promotions Ltd, UK manufacturing Ceramics Production Manager • L ine manager for over forty staff, with five direct reports and responsibility for a range of complex print and assembly processes
Project Experience Unilever, Prague Working as a project team member responsible for developing an Agile Working Strategy for Unilever Prague, supporting their transition to European head office. Through analysis of the current organisational culture and legal and regulatory factors, a full cultural change and implementation plan was presented to the Unilever Prague board and Management Team. The OPEN Youth Trust Coordinating a project team tasked with developing a commercial strategy for the OPEN venue in Norwich. Focused on developing marketing plans for three commercial income streams, the project offered recommendations ensuring the OPEN Youth Trust can fulfil and develop their core charitable objectives.
34
Email domhendrix@gmail.com dominic@verycleverstuff.co.uk LinkedIn Profile www.linkedin.com/in/dominicallen1 Telephone +44 (0) 7818432200 Nationality British Languages English (Native) About Me I am dedicated and hard-working, open to new ideas and relish a challenge. I take responsibility for my actions, lead by example and have great integrity. Career Interests I have a passion for project management and process improvement. I thrive in helping SMEs establish an organisational culture of continuous improvement, particularly within manufacturing and operations.
Bastian Altrock Education & Qualifications 2014 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute 2004-2007
Southern Cross University, Coffs Harbour, Australia Bachelor of Business Hotel and Resort Management
2005 University of Massachusetts, Isenberg School of Management, USA Deans List Honours Exchange Semester
Professional Experience 2013-current Apple Retail, UK technology retail Expert • D elivering excellence in customer satisfaction and employee relationships and finding and creating value in technology application for consumers and business professionals alike • P romoting the brand, recommending personal and business specific solutions, delivering training and mentoring colleagues • I mproving customers’ productivity and efficiency in their home and work places through technology 2012-current Apple Retail, UK technology retail Business Specialist, FOH reating product and service solutions for SMEs and business • C individuals. Leading workshops, business briefings, networking events and consultations • D emostrating leadership in customer satisfaction, retention and loyalty through examplary behaviours and personalised CRM • M entoring fellow staff members on business practices, solutions and CRM behaviours across the store and market 2010-2012
Huntingdon Marriott Hotel, Marriott International, UK hospitality Food & Beverage Manager • L eadership and financial responsibility for all aspects of restaurant, lounge bar, room service, conference and banqueting operations at this 4 star, 146 bedroom Business Hotel • R esponsibility for customer satisfaction tracking and improvement, employee hiring and welfare, employee development and strategic marketing and operations planning
Project Experience Sue Ryder, Prague
Email altrock@ymail.com LinkedIn Profile uk.linkedin.com/in/bastianaltrock Telephone +44 (0) 7983984466 Nationality German Languages German (Native) English About Me I am highly motivated and success orientated. I thrive on new challenges and want to succeed. I care about the world I live in and believe in sustainable business practice, professionalism and lifelong learning. Career Interests I want to work for a company that changes the world for the better - through their products, services, ethics and business practices. I am globally mobile and interested in management consultancy and leadership.
Created a Donor Relationship Management Strategy for this Elderly Care Charity aimed at increasing donations and marketing opportunities, and secure the continued operation for this charitable centre of excellence. Greatly rewarding project and we feel like we made a real difference. KLM UK Engineering Ltd Created a strategic marketing plan including product recommendations, financials and market audit for the potential development of a future product. Our recommendations, project plan and presentations to the board were very well received and will impact on operations and marketing of their company
35
Matthew Bean Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute 1998-2001
University of East Anglia, UK BSc (Hons) Environmental Science
Professional Experience 2003-current ARCADIS EC Harris, UK environmental consulting Associate • Client account manager for large multinational client accounts • C lient development lead for chemical and pharmaceutical sector helping to implement a new client focus model rogramme and project manager for large multi-million pound • P programmes of work 2002-2003
Norwich Union, UK insurance Personal Incident Manager orked within a team managing commercial property claims both • W personally and through the use of loss adjusters • R esponsible for the timely resolution of high value commerical claims often during times of high stress for insured parties • R esponsible for potential fraud identification faciltating the overall goal of fraud reduction in the business
Project Experience GlaxoSmithKline, Prague I was part of a team advising GSK on how best to implement a digital marketing strategy within the Czech Republic. GSK were transistioning towards a customercentric business model and needed to understand how digital marketing could drive this strategy. We researched the Czech digital market, assessed the current GSK structure and approach to customer management and provided a priortised implementation plan for the business. Gardline Geosciences Ltd Gardline wanted to undertstand the scale and nature of opportunity for offshore oil and gas and port devlopment around both Africa and South America. We worked with Gardline to identify and prioritise key countries and potential customers in order to facilitate Gardline’s global geotechnical strategy. The team also assessed Gardline’s position in the marketplace based on customer perception and competitor strategy. This review concluded with a summary of key opportunities and threats.
36
Email bean49@sky.com matthew.bean@arcadis-uk.com LinkedIn Profile uk.linkedin.com/in/matthewjbean Telephone +44 (0) 7712632319 Nationality British Languages English (Native) About Me As an individual I am forward thinking, disciplined and motivated. I strongly believe in teamwork being the key to success and build teams comprising the right skills and personalities to achieve the right outcomes. Career Interests Employed within a mutlidisciplinary consultancy and working closely with a diverse range of clients, at a strategic level, facilitating the generation of genuine business value.
Adrian Bhreathnach Education & Qualifications 2014 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute 2000-2002 University of Greenwich, London, UK MSc Contaminated Land Remediation 1995-1997 University of Plymouth, Plymouth, UK BSc Environmental Science
Professional Experience 2004-current ARCADIS, UK consultancy Partner • D ivision leader of the Automotive and Manufacturing sector working with multi-national clients to develop and deliver bespoke environmental management solutions throughout EMEA • R esponsible for budget planning, forecasting and delivery of £3.7 million of annual revenue • S enior leader engaged in change initiatives with Agile, Innovative and Entrepreneurial outcomes at their core 2000-2004
2000-2004
1999-2000
Enscape Limited, UK consultancy Director - Owner • D emonstrated the benefit of a client focused business model and values such as agility, responsiveness and reliability with private and public sector clients Thanet District Council, UK environmental protection Scientific Officer • W orking with politicians, public and private sector managers to develop and implement appropriate environmental protection guidance, regulations and policies with respect to industrial activities Pfizer Inc, UK pharamaceuticals Quality Assurance Analyst • S uccessfully lead chemical validation program for a newly constructed clinical trials manufacturing facility • D eveloped and implemented globally accepted validation standards
Email ade@bhreathnach.com abhreathnach@gmail.com Twitter @abhreathnach LinkedIn Profile uk.linkedin.com/in/abhreathnach Telephone +44 (0) 7743319710 Nationality Irish Languages English (Native) Irish About Me In a world where change is the new norm I enjoy working with senior and top level management to design and implement sustainable, innovative and agile environmental risk and liability management solutions. Career Interests
Project Experience IBM, Prague Working in partnership with IBM country managers to deliver an assessment of the strengths and weaknesses of a centralised government asset management system, with a particular focus on its potential application in Eastern Europe.
To join a leading global manufacturing organisation, adding leadership value through effectively reducing operational and reserve costs associated with environmental liabilities, water, energy and waste.
Kodak Working with Kodak senior management to develop three year marketing strategy and country action plans for anticipated growth markets within European, Middle Eastern and African regions.
37
Russell Dacre Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute
Professional Experience 2007-current Lind Group Holding Company Limited, UK automotive Managing Director • F amily owned automotive business representing Porsche, Harley-Davidson and BMW Motorrad franchises across Norfolk, Suffolk, Kent, Surrey and Berkshire • F ull oversight of the business including driving the future growth strategy
Email russ.dacre@lind.co.uk LinkedIn Profile
2004-current OPEN Youth Trust, UK charity Chairman • P ioneering provision of youth services in Norwich, Norfolk located at the ex-Barclays Bank Headquarters on Bank Plain, Norwich LOSED Limited, a wholly owned trading subsidiary has various • C social enterprises that generate revenue for the charity. Enterprises include conferences, live music gigs and secure storage • Established in 2004 following a circa £12.5m fundraising campaign
www.linkedin.com/in/russdacre
Project Experience
English (Native)
Sue Ryder, Prague
About Me
The purpose of the project for Sue Ryder involved evaluating their current fundraising efforts including the effectiveness of strategies around fundraising via donations, events and legacies. As a team the outcome was to produce a series of recommendations to enable the charity to be able to operate sustainably, whilst being able to generate a level of reserves so that the charity could weather some unforeseen future challenges if they arise.
A professional individual, highly driven by results and doing things well. Values the people that work for him and is able to engage, motivate and inspire them to achieve a high level of performance.
Kodak
Career Interests
The purpose of the project for Kodak Europe was to review their six strategic growth markets including Turkey, Russia, Saudi Arabia, United Arab Emirates and South Africa. The purpose was to make strategic recommendations to maximise value from the markets following the substantial changes the company faces after emerging from Chapter 11.
Focusing on growing the Lind Group with the aim of incrementally upscaling the Group by one business per year through acquisition or start up.
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Telephone +44 (0) 7799766461 Nationality British Languages
Clare Dyble Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute 2005-2006 The Open University, UK Postgraduate Diploma Management - focusing on managing people and change 1997-2001
University of Birmingham, UK BA (Hons) Business Management Email
Professional Experience 2013-current Easton & Otley College, UK education Director of Enterprise and Marketing • D eveloped cross campus marketing strategy for student recruitment • D eveloped cross campus sales plan for commercial courses and employer engagement • P roposed the college strategy to be launched in 2014 2009-2013
2007-2009
City College Norwich, UK education Workforce Development Manager/Head of Admissions • D esigned and delivered the sales and marketing strategy for employer engagement and commercial sales • D eveloped a multi-skilled sales team able to engage cross sector employers and provide business advice • D eveloped a new website for the Employer Partnerships arm of the business Alacer Software, UK hospitality software International Sales and Marketing Manager • D eveloped the Sales and Marketing division of a startup hospitality software company • P rovided consultancy regarding product development, key features and usability of the software • D esign and delivery of the sales strategy, generating over £700,000 of revenue
Project Experience IBM, Prague To research and analyse the various approaches to public sector asset management across Europe and to provide a the benefits and drawbacks of a centralised asset management system. To recommend the approach that the Czech government should take to asset management in the Czech Republic, highlighting the potential efficiencies that could be achieved. Marsh Risk Consulting
claredyble@gmail.com clare.dyble@eastonotley.ac.uk Twitter @claredybleeoc LinkedIn Profile uk.linkedin.com/pub/claredyble/43/927/a19/ Telephone +44 (0) 7983583400 Nationality British Languages English (Native) French (Conversational) About Me I am a people person, I engage stakeholders and form long term working relationships quickly. I enjoy and excel at leading and motivating teams towards a common objective. I enjoy making a real difference. Career Interests I am keen to join a company passionate about making a difference for their customers. My aspirations are to secure a senior leadership role with a focus on sales and marketing, employee engagement and quality.
To conduct a full competitor analysis of the crisis management consultancy market in the UK and to also analyse the recovery speed of companies who have suffered a 15% share price drop in the past 5 years, identifying reasons for recovery or non recovery. This research culminated in recommendation for Marsh’s sales approach to crisis management consultancy.
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Mark Easton Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute 1979-1982
Southampton Solent University (formerly Southampton College of Higher Education), UK HND Mechanical (Marine) Engineering
Professional Experience 2011-current Isis Automotive Ltd, worldwide automotive Technical Director • P roviding design, engineering and programme management consultancy services to the automotive industry 2008-2012
2000-2008
TMV Ltd, UK off road vehicles Technical Director • T echnical direction and management of an engineering team, from concept stages, through design, engineering and prototype manufacture of off road vehicles • V ehicles were an innovative modular 6 and 4 wheeled ‘light’ vehicle design, targeted at worldwide MODs Breckland Technology Ltd, UK automotive Engineering Director • M anagement and direction of forward thinking engineering teams in the design, development, testing and production of low volume vehicles, in a small, lean, agile customer focused organisation • P rojects were mainly in the automotive (road and race) industry and military sector
Project Experience GlaxoSmithKline, Prague Working in Prague for a single week with a team of focused MBA colleagues, we undertook a review of best practice digital media strategy and how lessons learnt may be applied to the company and give GSK CZ a competitive advantage in advance of legislative changes in the Czech Republic using digital media. Capita Property and Infrastructure Ltd Capita / Breckland perform the statutory planning and building control operations for Breckland District Council as an outsourced contract. With a team of MBA colleagues, we researched the potential for growing Building Control and Planning Services Consultancy services within the East of England and identified a number of key barriers to business growth.
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Email mark.easton44@btinternet.com LinkedIn Profile uk.linkedin.com/pub/markeaston/23/3a0/944 Telephone +44 (0) 1362 850794 +44 (0) 7879412133 Nationality British Languages English (Native) About Me Dependable, pragmatic, proactive and goal driven with ability to focus on solutions rather than issues, tempered with a comprehensive and practical understanding of technical and commercial risk management. Career Interests To continue contributing to projects and businesses that are engaged in creative and innovative engineering that push the envelope of our understanding as well as system performance and functional capability.
Justin Galliford Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute 2001-2002 University of East Anglia, UK MSc Environmental Impact Assessment, Auditing, and Management Systems 1997-2000
University of East Anglia, UK BSc (Hons) Environmental Sciences Email
Professional Experience 2011-current Norse Commercial Services Ltd, UK facilities management Project Manager • H ighly varied role including strategic IT and property portfolio responsibilities • V aluable experience gained in a number of different operations including building maintenance, facilities management, transport, and recycling • Currently involved in mobilising new joint venture companies 2006-2011
2003-2006
Norfolk Environmental Waste Services Ltd, UK environmental Business Development Manager • R esponsible for environmental management system of company (strong focus on legal compliance) • S trong experience gained in PFI project to build residual waste treatment plant • H elped design, cost, manage construction of, test, commission, and operate organic waste treatment plant FLC Environmental Consulting, UK environmental Environmental Consultant • Formed own consultancy business upon leaving university • E nvironmental Management System company; helping businesses understand and manage environmental compliance / risks • D iverse range of clients including: manufacturing, services, and Ministry of Defence
Project Experience
justingalliford@yahoo.co.uk Telephone +44 (0) 7887852913 Nationality British Languages English (Native) About Me I am a driven, motivated, person and enjoy new challenges which continually stretch my capabilities. Outside of work I love spending time with my family and friends, training at the gym, and reading popular science. Career Interests I am particularly interested in SMEs, and the facilities management sector. My current role includes mobilising new joint venture companies. Specific areas of interest include corporate finance, and strategy.
Tesco, Prague Develop a marketing strategy to help Tesco (Prague) drive forward their online shopping business. This included a review of current customer perceptions, suggestions for immediate improvements, and longer-term IT improvements required. Kodak Developing Kodak’s business in emerging countries (Russia, Poland, Turkey, South Africa, United Arab Emirates, and Saudi Arabia). This project required my team to understand the complexities of Kodak’s global operation and identify which countries offered the strongest potential for immediate revenue growth.
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Paul Gardner Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute
Professional Experience 2008-current NWES, UK enterprise Business Adviser / Project Manager • Advising new entrepreneurs on starting a business • W orking on various funded projects and also undertaking the role of delivery manager for advice and training team 2006-2008
1994-2006
Red People Management, UK training Business Development Manager • D eveloped management capacity in businesses across East Anglia though Chartered Management Institute and bespoke programmes Swan Street, UK motor retailing Marketing Director • Helped build a five franchise motor group • V arious roles within business including marketing, HR and compliance • Gained experience in growth and M&A at board level
1994-2000 MREL, UK petrochemicals Managing Director • M D of own business selling sub-contract specialised services into the oil and gas industry • D eveloped a range of commercial skills through running and managing a small business including experience of working in EU 1989-1994
Mid Anglia Radio, UK broadcast Sales Manager • D eveloped sales pre and post launch for a new local commercial radio station in Norfolk and also worked on new Cambridge ILR reated advertising and sponsorship campaigns for local clients • C and agencies
Project Experience Sue Ryder, Prague To assess and recommend a new process to manage fundraising in Prague. The work involved primary and secondary research to help develop suggestions that could be incorporated into the new CRM system. The project was well received and completed on time. Marsh Risk Consulting An extended consultancy project that investigated the market for crisis management services leading to a series of recommendations that provided a framework for the client to enter the market and develop relevant products. The project was based on crisis experienced by FTSE 250 companies as well as academic research and was successfully presented on time.
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Email paul.gardner99@btinternet.com paul.gardner99@gmail.com Twitter @norfolktweeter Telephone +44 (0) 1760 720061 Nationality British Languages English (Native) Italian (Basic) About Me Always looking for a new challenge. Enjoy doing things well, testing the norm and making things happen. Career Interests Mine is a protean career that has included so far commercial radio, estate agency, engineering, motor retailing, management training and enterprise development. Variety is the spice of life.
James Harris Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute 2006-2007
University of Chester, UK Certificate Supplementary Prescribing
2003-2005
University of Cardiff, UK Diploma Clinical Pharmacy
Professional Experience 2008-2013
2005-2008
2003-2005
Norfolk and Norwich University Foundation Trust, UK healthcare Team Leader / Project Manager • P roject Manager for multiple-site Electronic Prescribing implementation • R ecruitment, performance management and talent development of pharmacists • Operational manager for clinical pharmacy team Countess of Chester NHS Foundation Trust, UK healthcare Highly Specialist Pharmacist - Haematology • A dvanced clinical pharmacy services for haematology and haemato-oncology patients, including multidisciplinary ward rounds • T rust lead for Intrathecal Chemotherapy - training, audit and registration • S upplementary prescribing for patients with myeloproliferative disorders Countess of Chester NHS Foundation Trust, UK healthcare Rotational Pharmacist • Clinical services to medical and surgical patients • Screening and final checking of aseptically dispensed medications • Provision of Medicines Information services
Project Experience KLM UK Engineering Ltd Development of a Marketing Plan, including financial projections, with regards to the development of electronic learning resources for the training of maintenance engineers.
Email jamesnmharris@gmail.com james.harris@nnuh.nhs.uk LinkedIn Profile uk.linkedin.com/in/jamesnmharris Telephone +44 (0) 7947108699 Nationality British Languages English (Native) About Me Using evidence based management to achieve excellence. Helping people develop and build their careers. Having as much fun as possible at work. Career Interests I’m planning to stay in the NHS and help it modernise, at least for the next 5 years. In the future who knows? Management Consultancy either in the UK or further afield looks interesting.
Unilever, Prague Development of a strategy to manage the implementation of an Agile Working initiative. The aim was to streamline general internal communication, but specifically those pertaining to the move to new headquarters.
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Heather Leishman Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute 2006
University of East Anglia, UK BSc Adult Nursing
2002
Open University, UK Diploma Health and Social Care
Professional Experience 2005-current NHS, UK health Primary Care Research Network Co-ordinator East of England • C reation and Development of a network of general practices willing to host clinical research projects in Norfolk and Waveney • M anagement of nursing team, contract management, budget management • W orking with researchers to prepare their projects to recruit patients from the primary care setting 2000-2005 NHS, UK health Diabetes research nurse (insulin trials) • Recruitment of people with diabetes using insulin to clinical trials • Mentoring 1991-2000 NHS, UK health Practice Nurse / Diabetes specialist nurse • General practice nursing duties • D iabetes specialist training and care of people with diabetes progressing to insulin and ongoing care 1989-1991 NHS, UK health Staff nurse - elderly neurological 1985-1989 NHS, UK health Student Nurse
Project Experience Sue Ryder, Prague To help the charity to develop a Customer Relationship Management tool, allowing the capture of contacts with the charity, with the overall aim of increasing donations to the charity. Gardline Geoscience To identify upcoming offshore oil and gas projects and new port development projects off Africa and South America. To undertake a competitor analysis. Finally to undertake a client survey of the firm with recommendations.
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Email h.leishman@nhs.net heather.p.leishman@gmail.com Telephone +44 (0) 1603 257041 Nationality British Languages English (Native) About Me Commited to family and work in the health sector. Career Interests • Health sector • Research and Development • Network Management
Alexandra Marsden Education & Qualifications 2014 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute
Professional Experience 2014
Royal London, UK financial services Head of Consumer Sales • To deliver a new consumer sales channel to market
2012-2014 Aviva, UK financial services Head of Sales, Direct • D elivery of revenue through sale of Life Insurance products direct to consumer • Responsible for all third party stakeholder management • T hrough Inspirational leadership exceeded employee satisfaction scores in the company
Project Experience GlaxoSmithKline, Prague To research the potential opportunity to launch a direct to consumer e-commerce channel in the Czech Republic. This also included research on global pharma industry and e-commerce best practice across all sectors. OPEN Youth Trust To create a revenue plan that would meet overheads and generate additional profit to support the Youth programme over the next 3-5 years. This included design and delivery of a marketing plan and a broad knowledge of capacity planning for their three income streams.
Email a.l.marsden@btinternet.com LinkedIn Profile uk.linkedin.com/in/ alexandramarsden Telephone +44 (0) 7923078007 Nationality British Languages English (Native) About Me I would hope that people say about me: “Alex is a great leader who can achieve results through the development of her people, a leader who is fair and challenging and one who is driven to succeed.” Career Interests My ideal job is an operational role, leading people through change and to meet objectives. I have a strong background in financial services in the UK and I am also an advocate of learning and development.
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Ali May-Khalil Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK MBA (full time programme) and Level 7 Diploma in Professional Consulting, Chartered Management Institute 2009-2011 The Institute of the Motor Industry, London, UK Fellow 1998-2000
Royal Bank of Scotland, Liverpool, UK Business Management (Distinction)
Professional Experience 2011-current Thurlow Nunn (JV) Ltd, UK automotive Regional Manager and Retail Operator • P rovide operational and strategic direction for a market area with a turnover of £26m • F ull P&L responsibility via the leading of a team of in excess of 130 staff • R esponsible for the setting of budgets and key KPIs that align the market areas goals with the corporate objectives 2008-2011
2006-2008
Thurlow Nunn (JV) Ltd, UK automotive General Manager • F ull operational leadership of two business units with a turnover of approx £10m • Lead and develop GM market share via 40+ members of staff eliver customer excellence programmes and marketing strategies • D to drive growth Thurlow Nunn Ltd, UK automotive Group Finance and Business Development Manager • I dentify and implement strategies to grow IPUD across the business; direct liaison with primary lenders to secure funding for group wide retail lending • T o design and deliver bespoke training programmes to aid growth in line with corporate objectives • Identify and resolve operational concerns group wide
Project Experience Tesco, Prague I worked as part of a team aiming to provide solutions to Tesco’s online shopping performance in the Czech Republic. The task was to identify key areas of growth for Tesco’s on-line offering and a strategy to enhance customer service and utilisation. The project was delivered on time and was met with the approval of the Tesco board. Marsh Risk Consulting I worked as part of a team asked to provide a detailed analysis of the value of a “crisis” to FTSE 250 companies and the wider business environment. The impact of the crisis on the respective companies value was to be understood and measured to establish synergies and consistencies. This information was then used to devise a marketing strategy to align Marsh’s consultancy product offering to the market opportunity. Project met with Marsh directors’ approval.
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Email amaykhalil@gmail.com LinkedIn Profile uk.linkedin.com/pub/ali-maykhalil/46/220/b9a/ Telephone +44 (0) 7703593929 Nationality British Languages English (Native) Arabic About Me I stand for integrity, passion and above all the appreciation of freedom. I stand for my family, take great pride in our name, and the responsibilities that come from taking care of them. Career Interests I am the Regional Manager and Retail Operator for Thurlow Nunn Group. Thurlow Nunn are a privately held concern (Automotive/ Construction) operating a turnover in excess of £160m throughout Norfolk, Suffolk and Beds.
Brett Rennolds Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute
Professional Experience 2010-current Dreamkey, UK consultancy and training Director • T raining provider to the National Citizenship Service (NCS), its associative contractors and Lead Delivery Partners • C onsultancy services that has included fund raising, business planning, financial review, business restructuring, recovery planning and stakeholder engagement • D elivery and Service Development working with secondary schools in South London specifically focusing on leadership development of students, staff and senior leadership team
Email brett@dreamkey.co.uk dreamwall@me.com Twitter @DreamkeyInfo
2002-2010 Dreamwall, UK charity - vulnerable children Chief Executive and Founder • O fsted Joint Area Review 2007 recognised the residential programme Time Out, a placement stability programme and alternative to respite care for looked after children as ‘outstanding’ • T ime Out achieved: 30% improvement in placement stability; 95% retention of foster carers; 12% greater academic attainment to that of their peers nationally • S ecured over £5,000,000 in contracts, grant funding and donations to support the delivery of change programmes for marginalised and vulnerable young people
LinkedIn Profile
2005-2010
English (Native)
Portsmouth Primary Care Trust, UK health Non Executive Director (NED) • S tatutory responsibility for assurance and governance of the trust, specifically in regards to financial audit and patient safety • Interim Chair of Audit (c£300M) • NED lead for Transformation of Community Services (c£90M) • NED lead for Secondary Care • N ED lead for time limited sub groups; Stand Alone Maternity, HLC and Darzi Centre
2002
Ivanhoe Mines (Mongolia), Mongolia mining and exploration Logistics Director
2001-2002
Welbro Construction, UK construction Logistics Manager
uk.linkedin.com/pub/brettrennolds/25/b33/71 Telephone +44 (0) 7738191387 Nationality British Languages
About Me I am passionate about people and their potential to be the change they want to see. Career Interests I am interested in collaboration with others to provide the capacity, skills and knowledge that will ‘make a difference’ to peoples lives.
Project Experience GlaxcoSmithKiline, Prague I worked in Prague as part of a four person team to develop a digital media strategy necessitated by regulatory changes in how pharmaceuticals could be sold in the future amidst the backdrop of a rapidly aging GP population resistant to change. The report included primary and secondary research, recommendations, implementation plan and future strategy.
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James Shelton Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute 2003-2007
Royal Holloway, University of London, London, UK BMus Music (Performance)
2004-2005
Boston College, USA, Boston, USA Additional Year of Study Abroad Music (General)
Professional Experience 2008-current Norfolk County Football Association, UK football Marketing & Communications Manager • Delivery of a Marketing & Communications Strategy • P rolific generation of PR and frequent spokesperson for the organisation • P roject management for high profile pilot projects and annual events 2013-current YMCA Norfolk, UK charity Board Member / Trustee • C ontribution to the governance and strategic direction of the organisation
Email James.Shelton@NorfolkFA.com JamesSheltonTrumpeter@gmail.com Twitter @JSTrumpeter LinkedIn Profile linkedin.com/in/ jamessheltontrumpeter Telephone +44 (0) 7738262216
2013-current Norwich City Football Club, UK football Public Announcer • D elivery of on-pitch announcements at home Premier League fixtures • H osting of pre and post match interviews with former Norwich City players / the ‘man of the match’ in hospitality areas
Nationality
2007-2008
About Me
Tindle Radio, UK radio Broadcast Journalist • E diting and production for, as well as live reading of, radio news bulletins • Attendance at press conferences • Live reporting from Norwich City Football Club fixtures
Project Experience Tesco, Prague To give an independent view of Tesco’s e-commerce business. Essentially this involved identifying gaps against the UK model and making recommendations across three key areas, to identify how the Czech business might achieve the position Tesco enjoys in the UK market. The Open Youth Trust To explore the Open Youth Trust’s three main work streams and sources of commercial income; conferencing and events, live music and secure storage, with some attention also being paid to ‘quick win’ areas. This resulted in recommendations as to how these work streams could become more profitable, to boost the financial health and long-term sustainability of the Trust’s charitable outreach work with young people.
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British Languages English (Native)
I am a highly personable team player, who is ambitious to lead and bring about positive change. Career Interests Experienced in marketing, communications and journalism, mainly within the football industry. I have a developing interest in the third sector but am open minded as to potential future career paths.
Lindsay Springall Education & Qualifications 2013 Norwich Business School, University of East Anglia, UK Executive MBA & Level 7 Diploma in Professional Consulting, Chartered Management Institute 2006-2008 University of East Anglia, UK BA (Hons) Professional Studies Foundation Degree in Financial Services and Diploma in Insurance (Chartered Insurance Institute)
Professional Experience 2012-current NHS Norwich CCG, UK health Commissioning Programme Manager, Children and Families • M anagement of contracts for Children and Families related health care services for the Norwich population (208,000 people) commissioned from acute and community care providers, eg. maternity services • M anagement and delivery of defined and prioritised commissioning projects as directed by clinical commissioners. Projects included self-harm, weight management and IVF provider re-procurement ork programme successes include implementation of an enhanced • W community nursing team for children, delivery of Healthy Norwich programme plus procurement for a Tier 3 Weight Management service
2009-2012
+44 (0) 7718986254
NHS Norfolk, UK health Project Manager • P roject Manager responsible for driving the commissioning cycle of all elective out-patients, inpatient / day-case and diagnostic services across Norfolk • T he identification and management of secondary care service re-design and developments including procurements for Community Endoscopy services and Community Ophthalmology services • B usiness case development to secure national monies to commission new services; for example Abdominal Aortic Aneurysm (AAA) screening and breast screening age extension
2005-2008 Aviva, UK insurance Project Manager • P roject Manager within the Business Change and IT, Service Improvement team whilst also studying part-time; delivering small Aviva projects with a total spend of £100,000
Project Experience IBM, Prague Worked as part of project team, with the brief to analyse best practice and experiences across the European Union (EU) and accession countries, of a centralised asset management system with focus on its potential application within the Czech Republic. The project was delivered within schedule.
lindsay_springall@yahoo.co.uk Twitter @lindsaylou1986 LinkedIn Profile www.linkedin.com/pub/lindsayspringall/5a/713/277 Telephone
Nationality British Languages English (Native) French About Me A self-motivated, hard working and enthusiastic health care manager who learns quickly and thrives on being able to achieve results both personally and through others. Career Interests I am interested in service redesign/transformation projects and commissioning projects relating to health care services within the NHS or consultancy organisations working closely with the NHS.
KLM UK Engineering Ltd Worked as part of a project team, with the brief to produce a five year strategic marketing plan to support the introduction of virtual learning within the civil aviation industry. As a team we presented our findings to both the management team and Board of Directors at KLM UK Engineering.
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“The consultancy projects brought the whole experience together for me. Undertaking a real consultancy project for a real corporate client reinforced that what we have learned is truly applicable in the real business world and that our skills are highly credible. This has given me the confidence to believe that I can perform in senior positions and I fully intend to continue steadily upwards on my career path.� Clare Dyble, Executive MBA, 2013
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MBA consultancy projects at Norwich Business School: How we teach our students to apply knowledge MBA consultancy projects at Norwich Business School are live and challenging projects. They are not simply placements where a student works full-time in an organisation for a small period of time. Consultancy projects take place over a period of about twelve weeks usually with groups of students acting as consultancy teams to address real problems and issues in organisations. All of this activity is undertaken whilst, at the same time, attending the taught units typical of an MBA programme. By consulting over a longer time period than many other MBA programmes, the students have an opportunity to undertake an unusually thorough consultancy. Our approach allows them to initiate discussion with a wider range of people than in a short intensive consultancy where access to the relevant people may not be possible within the timeframe. Furthermore the students have time to reflect on their learning as the project progresses and, indeed, part of their assessment is a reflection on the project once it has been completed.
In addition to showing their analytical and creative skills, the students practice negotiation and time management (they work to a proposal agreed with the client) and learn to work as a group (never easy!) toward a high level objective. The projects are chosen so that models and frameworks taught within the course can be applied. All of this is underpinned with 30 hours of formal education and training in consultancy skills. This commitment to education and training is vitally important when addressing real issues that matter in real organisations. Our approach has been recognised by the Chartered Management Institute (CMI) and our students were the first in the UK to have the opportunity to leave with a joint MBA and a Level 7 Diploma in Professional Consulting.
Example recent consultancy projects Marsh Risk Consulting www.uk.marsh.com A team of MBA General students studied the extremes of rise and fall in stock market prices in 250 businesses over a recent five year period and correlated these with company risk events, both internal and external – “Shareholder value: impact of risk events and relevance of intangible assets”. The students developed and negotiated a proposal to study this activity and, with regular contact and presentations delivered, met all deadlines. The client was “very excited” by its findings and the UK Managing Director commented “The feedback I have had from members of my team concerning the conduct and professionalism of the group running the research has been nothing but positive. Our clients regularly ask us to demonstrate the value that can be created by managing risk and this piece of work provides us with another perspective”.
Virgin Active www.virginactive.co.uk Students from both the General and Carbon MBAs studied carbon and energy management throughout Virgin’s Health Clubs across the UK. The team researched best practise in building management, analysed the company’s current property portfolio and made a series of innovative and practical recommendations to reduce energy consumption. Throughout the project, students remained focussed upon Virgin’s need to continue to deliver excellent customer experience with their Health Clubs whilst finding ways to achieve environmental sustainability.
Farrows www.farrows.co.uk The only graphic design agency in the UK to hold a Royal Warrant for providing services to the Royal Family asked a team of students to provide advice on succession planning within family businesses. After celebrating over 30 years of success, the Farrow family were planning a smooth transition of leadership to the next generation. Students interviewed Directors, customers and gained an indepth understanding of the company’s culture and values and were able to make practical recommendations to the client to help sustain the business during a critical period of change.
Adnams www.adnams.co.uk An MBA Strategic Carbon Management consultancy team in conjunction with key internal stakeholders addressed the issue of providing a measuring and reporting framework for carbon emissions and management. One of the key constraints was that the system be user friendly and easy to maintain whilst inspiring staff to be involved. The consultancy activity included a review of legislation and regulation, a series of linked spreadsheets for measuring and reporting and a friendly rivalry game – Carbon Combat – to inspire staff to take carbon management seriously.
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Norwich Business School University of East Anglia Norwich Research Park Norwich NR4 7TJ United Kingdom MBA Team mbateam@uea.ac.uk +44 (0)1603 591753 www.uea.ac.uk/norwich-business-school/