WK&T Connection January/February 2017

The WK&T

JANUARY/FEBRUARY 2017

CONNECTION Published for the members of West Kentucky & Tennessee Telecommunications Cooperative

FINDING FEATHERED FRIENDS Connect with birders through online bird count

TECH TIPS: SLOW COMPUTER?

PROCEED WITH CAUTION

Find five ideas for a computer tuneup inside

Learn strategies to prevent identity theft

INDUSTRY NEWS

NTCA takes rural broadband message to America’s industrial site selectors Companies looking to relocate or expand their operations have a list of features that must be available in a community for it to be considered. For most industries, a reliable broadband network is at or near the top of that list.

NTCA–The Rural Broadband Association serves as a collective voice for telecommunications companies like ours, and the organization recently shared on a national level the good work we are doing to provide broadband to rural America. In a recent issue of Site Selection magazine, NTCA placed a

full-page ad on the inside front cover of an issue focused on infrastructure. Site Selection is read by company leaders and consultants who make decisions about where to locate new businesses or industries — something on the mind of every rural community leader.

This ad is another example of how we work with other rural telecommunications providers through our national organization to tell the positive story of rural broadband, and to benefit our customers and their communities.

The ad above appeared in the September 2016 issue of Site Selection, sharing the rural broadband story with those who make the decisions on where to locate new job-creating industries in America.

2 | January/February 2017

Rural Connections

BY SHIRLEY BLOOMFIELD, CEO NTCA–The Rural Broadband Association

NTCA will work with new administration on broadband challenges

F

ollowing the Nov. 8 election, NTCA quickly reached out to president-elect Trump’s team with this message: Ensuring all Americans have sustained access to reliable and affordable advanced communications services is a long-standing national priority.

For decades, small telecommunications providers have gone above and beyond to build the infrastructure that allows our country’s most rural residents and businesses to access the same services and technologies found in our nation’s largest cities. The ongoing commitment of these small rural providers to their neighbors and communities is essential to making rural America a vibrant place to live, work and raise a family.

We look forward to working with the new administration and Congress to harness the enthusiasm of the rural voters who cast ballots in this election. We hope to build upon past successes to find innovative solutions to our nation’s broadband challenges so that every American — rural and urban — will have access to robust and affordable broadband.

A recent analysis showed that, under a possible Trump telecom agenda, small companies would be at a disadvantage to a Trump preference for larger companies.

I remain hopeful that he and his team will remember that the angst about being “forgotten” in the fly-over states was part of his victory path to the White House, and that rural telecommunications providers will have their voices heard around his policy table. 

LIFELINE

Save money on phone or broadband service You may be eligible to receive a discount on your phone or broadband service through Lifeline, a federal program designed to help low-income Americans pay for vital telecommunications services.

Several changes to the Lifeline program went into effect in December, with the goal of continuing the mission of assisting all Americans to get connected and stay connected with today’s technology. One of the most important changes to the program is that it now helps consumers pay for a broadband connection.

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How much will Lifeline save me?

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What services are covered by this credit?

If you qualify for Lifeline, you will receive a credit of $9.25 each month on your bill.

You have the choice (where applicable) of applying your benefit to one of three types of service offerings: • Fixed or mobile broadband • Fixed or mobile voice-only • Bundles of fixed or mobile voice and broadband NOTE: Lifeline can only be used for one source of communication — mobile (cellphone) or fixed (landline).

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Can I receive more than one Lifeline credit?

No, consumers are allowed only one Lifeline program benefit per household.

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How do I qualify?

You are eligible for Lifeline benefits if you qualify for and receive one of the following benefits: • SNAP • Medicaid • Supplemental Security Income (SSI) • Federal Public Housing Assistance • The Veteran’s Pension or Survivor’s Pension benefit.

Additionally, consumers at or below 135 percent of the Federal Poverty Guidelines will continue to be eligible for a Lifeline program benefit. (State determinations of income will no longer be accepted.)

There are no changes to the eligibility criteria for Tribal programs.

Some state-level allowances and stipulations may apply. Please check with your local telecommunications provider for information about benefits that may be available at the state level.

How do I enroll in the Lifeline program and start receiving this benefit?

To find out whether you qualify for Lifeline assistance, you must fill out standard forms available at your local telephone company’s office.

NOTE: Your telephone company is not responsible for determining who qualifies for these programs or who receives assistance. Consumers must meet specific criteria in order to obtain assistance with their local telephone and/or broadband service, and qualifying is dependent upon government-established guidelines.

Do you qualify? Stay connected with a Lifeline discount. Apply today!

January/February 2017 | 3

FROM THE CEO The WK&T

CONNECTION JANUARY/FEBRUARY 2017

The need for speed over 10 years

I

magine if Ford built a car that could drive five times faster than the 10-year-old vehicle you are driving. Or what if Kenmore came out with an oven that could cook a casserole 10 times faster than it did a decade back? That seems a little farfetched, don’t you agree?

There’s one industry where this kind of incredible increase has become the norm, and the upgrades we’ve made here at WK&T are bringing these incredible advancements to your homes and businesses. As we enter a new year, it’s always interesting to look back at where we were in years past. Ten years ago, we were proud to offer speeds of 1.5 Mbps or even 3 Mbps to our customers, and in most cases, that connection offered plenty of capacity to meet their needs.

Now, in 2017, we can offer speeds of up to 1000 mbps in TREVOR our entire service area — faster than the fastest connections we BONNSTETTER could offer 10 years ago.

Chief Executive Officer Why is this progress important? A study released in 2015 showed that adults spend twice as much time online now as they did 10 years ago, and teenagers spend three times as much time online as teenagers did a decade back.

And the changes go deeper than just time spent online. The way people are using their time spent on the internet has changed in that decade. While some early adopters were starting to try to stream movies in 2006 or 2007, it was not the norm. Now, streaming has gone mainstream, bringing with it the huge demands for faster broadband speeds. The past decade has seen the most photographed years in human history, and most of those photos are being published or stored online. In 2007, most music lovers still waited for CDs to get new music, whereas now we stream or download most of our songs.

Today we use our broadband connections to order pizza, buy groceries, collaborate with co-workers, sell products, learn new skills and connect with friends in ways we could barely imagine just a decade ago.

Just take a moment to think about how many ways you use the internet every day. With all of these changes, we have customers who are not getting the most out of their connection.

As you’ll see on Page 13, having the proper broadband speed is the best way to ensure you are getting the most out of your devices.

Looking back on the past year and the past decade, I’m proud of what we’ve been able to accomplish at WK&T. I hope you will take a moment to evaluate your broadband needs and be sure you are taking full advantage of the robust network that is available to you. We have made these upgrades so that you, our customers, can enjoy a higher quality of life. 

The WK&T Connection is published

by West Kentucky and Tennessee Telecommunications Cooperative, © 2017. It is distributed without charge to all members of the cooperative.

is your cooperative serving West Kentucky and Northwest Tennessee across more than 13,000 access lines. The company is dedicated to using technology to keep its members connected through local and long-distance calling, high-speed Internet, digital television and beyond.

Send address corrections to: WK&T Telecommunications Cooperative P.O. Box 649 • 237 N 8th Street Mayfield, KY 42066 Telephone: 877-954-8748 www.wk.net BOARD OF TRUSTEES Joe Thompson President Ricky Littleton Vice President Beverly Taylor Secretary/Treasurer Bob Barnett Jeff Davis Tony Goodman Jerry Holloway Jerry Stephenson

Produced for WK&T by:

On the Cover:

4 | January/February 2017

VOL. 9, NO. 1

Photo courtesy Ray Stainfield Wildlife Photography.

Northern red cardinals, like the one pictured, are likely to be seen by those participating in the Great Backyard Bird Count.

See story Page 6.

Let WK&T simplify your life this year!

It’s 2017, and when so much is done online, who wants the hassle of paying paper bills?

With paperless billing, WK&T makes it easy to pay your bill online.

Plus, if you sign up for either autopay or paperless billing, you can receive a $10 bill credit!

Additionally, by using WK&T’s SmartHub application, members can view their billing history, report an issue with their account or services from WK&T, and even see current promotions offered by WK&T. Did you know that one-third of people who miss paying their bills simply forgot the due date? Don’t let this happen to you — sign up for WK&T’s convenient online services today!

HOW TO ENROLL `` To sign up for Paperless Billing: Online: https://wk.smarthub.coop

By Phone: 1-877-954-8748 In Person: Mayfield, Murray, Yorkville customer service centers

`` To sign up for Autopay: Online: https://wk.smarthub.coop

By Phone: 1-855-385-9908 Secure Pay In Person: Mayfield, Murray, Yorkville customer service centers

Help us find our Small Business of the Year! ➤➤ Visit BroadbandBuildsBusiness.com ➤➤ Complete the online nomination form ➤➤ Share the link on Facebook and Twitter ➤➤ Encourage others to nominate their favorite small business

Hurry, the deadline for nominations is March 10!

“Look Up!” before you shoot Before you lift that gun, make sure utility lines are not in your line of sight. When a utility line is broken, it has to be spliced back together — a time-consuming and expensive task.

WK&T Telecommunications Cooperative

Longtime WK&T board member Algene Goatley passes away

WK&T would like to offer its condolences to the family and friends of Algene Goatley, who died at Oakview Nursing Home in Calvert City on Nov. 28.

He was 77.

Goatley was a proud member of the WK&T board of trustees for 32 years. He will be greatly missed by all who knew him, especially through his dedicated service to the cooperative.

Goatley lived in the Lowes community and retired after owning and operating his own construction and farming business for many years. In addition to serving on WK&T’s board, Goatley was also on the Soil Conservation Board, a member of St. Jerome Catholic Church and a fourth-degree knight in the Knights of Columbus Council 1418.

Goatley is survived by his wife, Mary, as well as three daughters and two sons.

He is also survived by one sister, one brother, nine grandchildren and eight great-grandchildren.

Expressions of sympathy may be made to the Alzheimer’s Association, Kaden Tower-Civic Center, 6100 Dutchmans Ln. #401, Louisville, KY 40205, or St. Jude Children’s Hospital Tribute Department, P. O. Box 1000 Dept. 142, Memphis, TN 38101.

January/February 2017 | 5

TRAVEL

Carolina chickadee

Northern cardinal

Tufted titmouse

TRIPS FOR THE BIRDS

Photos courtesy of Ray Reeder.

Join others from around the world in an annual bird count

Y

ou don’t have to travel far to watch the birds. Your own backyard will do the trick, and you can help the Cornell Lab of Ornithology and the National Audubon Society with the annual Great Backyard Bird Count. All you need is a pair of binoculars and a computer.

The count is an online citizen-science project to collect data on wild birds and to display results in near real time, creating an annual snapshot of the distribution and abundance of birds around the world. Last year, more than 160,000 bird lovers participated, counting 5,689 species of birds in 130 countries.

During the count, you can explore what others are seeing in your area or around the world. Share your bird photos by entering the photo contest, or enjoy images and actual bird sounds pouring in from across the globe.

You must create a checklist before getting started. It’s all free and fun. This year’s count is Feb. 17-20. All that is required of you is to tally the numbers and kinds of birds you see for at least 15 minutes on one or more days of the count.

It’s during the months of winter that some birds, just like their human counterparts, become snowbirds, visiting the South for a little warmth. One of the best things about bird-watching is that it takes nothing more than your eyes, ears and birds. If you really want to get fancy, add some binoculars and a good bird guide and you’re ready to go.

For more information and to start a checklist, go to gbbc.birdcount.org. Here are some places around the South that take you out of your backyard to start you on a birding adventure.

6 | January/February 2017

REELFOOT LAKE, TENNESSEE Tucked into the northwest corner of Tennessee, Reelfoot Lake is a wonder of nature. The lake was formed during a large earthquake in the early 1800s, leaving a massive swamp and creating the perfect mix of water, trees, reptiles and fish to attract birds by the score — and bird-watchers, too.

The most common birds are bald eagles, white pelicans, geese, ducks, short-eared owls, the Lapland longspur and 23 species of warblers. But if you have patience, you may even see a golden eagle, black-billed cuckoo or a long-tailed jaeger.

“Birding is prevalent here because we are located on the Mississippi River Flyway, so migration is great,” says MaryAnn Holt, administrative assistant at the Reelfoot Lake Tourism Council.

The best areas for viewing are on the Mississippi levee, the Reelfoot National Wildlife Refuge/Walnut Log area and Reelfoot Lake itself. “You can see thousands of geese, ducks and eagles,” Holt says.

“Bird-watching has brought many, many

people to our area,” she adds. “The eagles bring many here December through March — some days you can see up to 50 eagles a day.” gg Reelfoot Eagle Festival: Feb. 3-5.

Admission: $5. Bus tours, children’s activities and more. gg Information: reelfoottourism.com.

RAINS COUNTY, TEXAS Rains County is known as the Eagle Capital of Texas for good reason. With large bodies of water full of fish and surrounded by tall trees, such as Lake Fork and Lake Tawokoni, it’s the ideal place for feeding, nesting and raising their young.

“A newly mated pair of eagles may look over an area for several years before building a nest to make sure it’s in the right location,” says Amanda Pruitt with the Rains County Chamber of Commerce.

Each January, the county celebrates its bald eagle population with Eagle Fest.

Barge tours take visitors out on the water where they might witness an eagle swoop down to grasp its prey with its magnificent talons or see its nest high in a lakeside tree.

There are also bus tours, but Pruitt says barge tours offer the best chance of seeing America’s national bird. Eagle Fest also includes a walk on the wild side, with eagle shows throughout the day and wildlife demonstrations in an outdoor setting. gg Admission: $5 (festival), $10 (bus tours), $25 (barge tours). gg Information: www.rainscountycham berofcommerce.com or 903-473-3913.

LAND BETWEEN THE LAKES, KENTUCKY With two rivers flowing to create a massive greenway host to more than 250 species of birds, Land Between the Lakes is one of the best places to bird watch in Kentucky. Listen to the song of a warbler, watch the playful antics of the eastern towhee, or see the beautiful blue of an indigo bunting or the majesty of an American bald eagle taking wing. It’s the best of Mother Nature all on display.

“During winter, many northern birds, such as bald eagles, ducks and geese, pelicans, kinglets and waxwings, migrate

to the Land Between the Lakes area,” says Aviva Yasgur, a naturalist at Land Between the Lakes Nature Station.

Many wintering birds are fish eaters, drawn to Kentucky and Barkley Lakes.

“Anywhere near the water is a good place to look for birds,” Yasgur says.

Some people like to get out on the lakes by boat, so the Nature Station accommodates them on guided eagle-viewing cruises. For those who like a nice hike, both the Hematite Trail and Honker Trail go around small lakes and offer great birding opportunities. And if you’re lucky, you might spot some rare sights: a golden eagle, tundra swan or sandhill crane. gg Birding opportunities: Eagle-viewing river cruises and van tours. gg Information: www.landbetween thelakes.us.

CAROLINA SANDHILLS NATIONAL WILDLIFE REFUGE, SOUTH CAROLINA Winter months change the face of the Carolina Sandhills National Wildlife Refuge as migratory birds flock to the area, putting out tweets that beckon birdwatchers to gaze upon the playful antics of warblers and sparrows. Listen for the distinct call of red-cockaded woodpeckers, just one of the hundreds of species found there. The refuge, spanning more than 45,000 acres, offers a mosaic of habitats perfect for a diversity of birds.

“South Carolina is essentially a watershed where you can see bird species from the mountains, to the piedmont and to the coastal plain,” says Nancy Jordan, wildlife biologist.

The best places for bird-watching in the refuge are in open fields located along the main drive where raptors and wild turkeys may be spotted. Put on your boots and walk the Woodland Pond Trail where you might catch a glance of a Bachman’s sparrow or perhaps the rarest of all, the lark sparrow. There are also several lakes, wetlands and bottomlands where untold numbers of ducks, geese, hawks and turkeys come to nest and feed. Just don’t go expecting to see Sandhill cranes because of the refuge’s name, which comes from

its geographical location in McBee, South Carolina, a town in the center of the state between coast and mountains. gg Points of interest: Lake Bee (picnic shelters and tables; restrooms); Oxpen Area (scenic views with observation tower); Martin’s Lake (picnic area with photography blind). gg Information: www.fws.gov/refuge/ Carolina_Sandhills

NORTH ALABAMA BIRDING TRAIL With 50 bird-watching sites in 12 of Alabama’s northern counties, there’s a place for bird-watching at its best: the North Alabama Birding Trail.

Carrie Threadgill, a nongame biologist with the Alabama Division of Wildlife, says the diversity of North Alabama’s geography, with large lakes and the Tennessee River, combined with mild winters and waste grains in neighboring fields, make an ideal winter home for waterfowl and other birds.

“The most exciting bird reported in the area in the winter time would have to be the endangered whooping crane,” she notes. “Their winter numbers have increased over the last few years, and we now have a substantial part of an experimental population wintering in North Alabama.”

Other birds becoming more common along the Tennessee River in Alabama are American white pelicans and common loons.

The North Alabama Birding Trail is not an actual trail that you can hike. It’s a network of points that are excellent for bird-watching. Printed guides, an app for iPhone users and GPS coordinates are available at alabamabirdingtrails.com. gg Popular stops along the trail: White Springs Dike at Wheeler National Wildlife Refuge; the dam at Guntersville Lake; and Town Creek Marsh in Town Creek, Alabama. gg Information: www.alabamabirding trails.com. 

January/February 2017 | 7

with broadband

Technology allows bird-watchers to share their records with future generations Indigo bunting

W

BY PATRICK SMITH

alking along an old railroad bed repurposed as a gravel trail, Hap Chambers feels at home. After more than 30 years as an avid bird-watcher, she is aware of her surroundings.

“Sometimes people go for a walk and they don’t even know what’s around them.

I’m outside, and I see the butterflies and insects. I hear the birds calling,” says Chambers, the bird banding coordinator for Clarks River National Wildlife Refuge.

“You learn to hear the birds; you don’t have to see them to record them. I’m outside, and the world is different to me than it is for a lot of other people.”

She has seen eagles soar, watched coyotes cuddle with ducks that would normally be their prey, and laughed as tiny sandpipers skated on frozen water.

For Chambers and many other birdwatchers, her fascination with birds is simple: “They can fly,” she says with a chuckle. “They’re so majestic. It’s amazing that these small creatures fly all the way to Central America and back every year. We 8 | January/February 2017

put buildings, cell towers and windmills in their way. We tear down trees, but they survive through it all. It never ceases to amaze me.”

MONITORING BIRDS BY BANDING With its southern border located near Benton, Kentucky, and following along the east fork of the Clarks River, the Clarks River National Wildlife Refuge encompasses about 8,500 acres of protected wildlife habitat. Its northernmost tip is near Paducah. At different times of the year, parts of the refuge are open for fishing, hiking, hunting, environmental education, wildlife viewing and more.

As the banding coordinator, Chambers puts a small, lightweight band around a bird’s leg to track its migration over time.

Each season she’ll place netting at different places throughout the refuge and capture between 90 and 120 birds. Before a bird is released, Chambers monitors its health, which includes logging the age, sex and general well-being. The goal of banding is to allow Chambers to study birds that return to the refuge during breeding season.

She shares her information with the National Audubon Society and Cornell University, one of the world’s leading institutions for ornithology research. She also started the Monitoring Avian Productivity and Survivorship (MAPS) program through The Institute for Bird Populations.

The MAPS program, which is funded by the refuge, helps evaluate the strength of the bird population in Western Kentucky and track which birds are returning each year. The information gathered by Chambers is also shared with The Institute for Bird Populations, an international conservation organization. “The programs are so important,” says Chambers. “They give us a way to know how our bird population is doing.”

WK&T Telecommunications Cooperative

Photo courtesy of Ray Stainfield Wildlife Photography.

BIRDING

LONGTIME BIRDERS SEE BIG CHANGES IN TECHNOLOGY For avid bird enthusiasts, much has changed in 30 years. When Chambers first started birding, she would never leave home without a pen and pad of paper.

Compared to writing down the name of each bird she saw and occasionally even creating sketches to reference with other materials, she appreciates the convenience of her internet-enabled devices. “Technology is the fun part today,” she says.

“We’d have phone trees to talk about which birds were being seen in our region,” says Chambers. “Once the internet came along, you’d go back home with your list and log the birds you saw. But today’s smartphone apps have made life simple as far as entering data for birding.”

Logging bird sightings today is as easy as a few clicks, including the use of eBird, developed by Cornell University. It has become one of the most popular tools for birders. The free smartphone app allows users to create a bird list at their location and log the birds they see or hear. The app even lists birds commonly found at the user’s location.

“It’s very easy to use,” says Chambers.

“Cornell opened up the world of ornitholWK&T Telecommunications Cooperative

Male northern cardinal Female ruby-throated hummingbird

Hap Chambers searches for birds across the Clarks River National Wildlife Refuge. Chambers is the bird banding coordinator for the refuge.

ogy to the layperson with its development of eBird.”

And perhaps the best part of all the new technology available to birders is one that’s sometimes overlooked. Online databases, kept by state and national organizations and universities, now track the long-term patterns of bird health and migration.

“The beauty about eBird and online information is that it gives my records and all my work value,” says Chambers. “One hundred years from now when I’m long gone, people will still be able to access my records. I think it’s really important to have that data to share with future generations.” 

Bird photos courtesy of Ray Stainfield Wildlife Photography.

At the refuge, Chambers also teaches educational programs to school groups from Graves, McCracken and Marshall counties. “So many children are disconnected,” says Chambers. “Through environmental education I hope to give them a new appreciation for the natural world.”

Situated between many large state and national recreation areas, and because of the flight patterns of many birds traveling north or south, West Kentucky and Tennessee offer residents a birding hotbed.

And birding, unlike many other hobbies, can be done anytime and anywhere. Chambers has traveled extensively for pleasure but always finds a way to search for birds.

Around Mayfield and throughout West Kentucky and Tennessee, bird-watchers can typically see ruby-throated hummingbirds, cardinals, blue jays, red-tailed hawks, great blue heron, bald eagles, osprey and a host of other airborne wonders.

American bald eagle with a 10-day-old chick

Interested in birding? Here’s a guide to get started: A field guide and the best pair of binoculars you can afford are all you’ll need to start. A smartphone is a bonus, but not required.

The best part about birding is that you can truly do it anywhere. Start in your own backyard and expand your search from there — Clarks River National Wildlife Refuge has more than 200 species of birds alone. Venture out further to see the white pelicans at Reelfoot Lake State Park or the bald eagles at Land Between the Lakes and everything in between.

G To record your findings for the Great Backyard Bird Count, visit www.birdcount.org January/February 2017 | 9

PARENTING IN THE DIGITAL AGE

Helping your kids use technology wisely begins with setting boundaries “Mom, can I take my iPad?” “Is there going to be Wi-Fi?” These are two of the most frequently asked questions by my boys when it’s time to go. Sometimes the answer is yes, and sometimes it is no. The truth is, I want my kids to love and use technology but not let it consume their lives. Gadgets are wonderful for kids, but only if they are used in moderation. I believe the negative effects of kids being online too much comes down to parenting, not technology. There must be balance in our children’s lives, and that includes technology skills.

My sons, Dalton, 10, and Patton, 7, love their iPads and video games. If they had their way, they might play with them all day and all night. Luckily for my sons — whether they like it or not — they don’t get that as an option. They also need to help with chores, play with toys, draw, be active in sports, talk with friends and have imaginative adventures. All of these skills are important for them to become wellrounded adults.

Technology is a huge part of my life. I live and work in a town with less than 400 people, but I have gigabit internet service to our home so I can work as a technology education consultant. My husband works on the family cattle ranch, so we don’t have the option to move to the big city.

I have found a way to work the type of career I want and still live in a small town.

My job is helping people use and understand broadband, gadgets and all that goes with it in today’s world.

So, you might ask, how do I keep my

Parenting tips 10 | January/February 2017

boys from turning into anti-social, techie monsters? It comes down to parenting and setting boundaries. It’s that simple.

Sometimes we just have to take something away. We have rules, and we enforce those rules. We aren’t perfect parents (far from it), but we are trying to find the balance that works for our family. I also have some helpful apps, gadgets and resources that help me to manage their online activity and keep them connected but safe. I look forward to sharing some of those in future issues. 

“I have long felt that the way to keep children out of trouble is to keep them interested in things.”

—-Walt Disney

CARISSA SWENSON is a training and education consultant for Consortia Consulting, a Nebraska-based company. She also serves as a director for Consolidated Telecommunications Cooperative in Dickinson, North Dakota. Carissa’s columns on Parenting in the Digital Age will appear throughout the 2017 issues of this magazine.

You don’t have to understand how to use all the technology your kids use, but you need to be aware of what they are doing. Create rules, enforce rules and stand by your rules when it comes to using technology.

PROTECT YOUR IDENTITY Defeat the latest scams

BY LISA SAVAGE

T

he phone rings, and an automated voice on the line claims to be from the Internal Revenue Service, explaining that a lawsuit will be filed if taxes aren’t paid. Or another call might be left on voicemail with a similar message and phone number, asking for someone to call back immediately for more information about the lawsuit.

But any call from someone claiming to be the IRS is a scam, says Cindy A. Liebes, regional director for the Federal Trade Commission, southeast region.

“People think ‘What if it really is the IRS?’” she says. “But the IRS will never call you.”

The frequency of this type of impostor scam has grown dramatically. “They’re hoping you will call them back and give them your personal information,” she says.

It’s difficult to catch the scammers because they spoof the telephone number. “The number you see may not be the number from which they are calling,” Liebes says. “The scammer may actually be calling from overseas.”

WHAT DO THIEVES DO WITH YOUR INFORMATION? Once identity thieves have someone’s personal information, they can drain a bank account, run up charges on credit cards, open new utility accounts or get medical treatment using someone else’s health insurance, Liebes says.

“An identity thief can file a tax refund in your name and get your refund. In some extreme cases, a thief might even give your name to the police during an arrest,” she says.

There are clues if someone’s identity has been stolen, such as withdrawals from a bank account that can’t be explained or missing credit card statements or other types of bills in the mail. “Monitor your accounts,” Liebes says. “If you don’t get your Macy’s bill this month, don’t think, ‘Woo-hoo! I don’t have to pay the bill.’ It might be a good indicator that someone has stolen your identity.”

Other common clues are merchants refusing to take a check or debt collectors calling. “You might find unfamiliar accounts or charges on your credit report,” she says. “A medical provider might bill you for services you didn’t use.”

Or, the IRS could notify someone that more than one tax return was filed in their name or that income was falsely reported from an unknown employer.

However, if a wallet, social security

number or other personal information is lost or stolen, there are steps to take to help protect against identity theft, Liebes says. “Minimize personal information you carry in your purse,” she says.

“Don’t put passwords somewhere on your smartphone.”

If someone’s identity is stolen, it’s important to report it and get help, Liebes says. A report can be filed with the Federal Trade Commission, local police or both.

Then, call the companies where you know fraud occurred and credit bureaus to report the fraud.

“Your identity theft report proves to businesses that someone stole your identity and makes it easier to correct problems caused by identity theft,” Liebes says. There are also great resources available at identitytheft.gov. “It’s a one-stop resource for victims,” she says. 

Visit ftc.gov/idtheft for prevention tips and free resources.

January/February 2017 | 11

TECH TIPS

Make sure your computer is tuned up

I

t’s frustrating when your computer runs at a snail’s pace — emails fail to load, programs won’t open, and then everything freezes. If you’ve had to “force quit” programs more often than you remember, chances are good it’s time for a technical tuneup.

Unnecessary files and unused software programs can bring your computer or device to a crawl. But, there are several simple ways to help ensure that it runs smoothly.

Because just like a car, computers periodically need service, and these are some ways to perform your own tuneups.

1

Clean out unnecessary files.

Every program you download or website you visit can have an effect on how your computer operates. Some programs run in the background even after you think you have closed them. Also, some websites may leave unwanted temporary files on your computer.

Every operating system is different, but an online search for details about your system can guide you to unneeded data for clearing out.

2

You don’t have to install everything.

When installing a new software program or app, be conscientious of each item you install. Typically, an installation screen will appear, offering options for what to install.

While there are certain items you need for a program to run properly, there are often unnecessary additional features. These are commonly nicknamed “bloatware.” Giving approval to install the bloatware often adds features that can slow down your computer.

So, it may be best to choose the smallest install possible.

3

If a website seems fishy, don’t click on it. Do a Google search. If the site is not

12 | January/February 2017

one of the top hits, be a little more hesitant about clicking on it. If you are unsure and want to take the best route for safer browsing, download McAfee SiteAdvisor. SiteAdvisor flags trouble websites for you with a bold red X and will show the safer ones with a green check mark.

4

Every month, run a scan with an antivirus program. If something shows up, chances are good that’s what is slowing down your computer. If you do have a virus, you can try to tackle it yourself, or you can bring your computer into a repair shop.

5

Reboot your computer. At a minimum, reboot your computer or device weekly.

If you’re a big-time user, restarting daily is a good idea. Constantly opening files, documents and running programs can make machines lock up or become quirky. A reboot is a good way to start fresh.

Performing these simple maintenance routines can save big headaches and make life a little easier. As always, we’re here to help if you need us! 

Hi,I’m Matt Garrett.

I work at the WK&T Technology Store in Mayfield.

In this column, in each issue, you’ll learn about technology and read simple tips to get the most out of your electronics. For more tips or help with your devices, please come see me at the store. I’m always happy to help!

DEVICE OF THE MONTH Big power comes at a small price with the TP-Link N450 Router. This robust wireless router provides a stable connection for speeds up to 450 Mbps. It also allows you to set parental controls and determine how much bandwidth is allotted to each device. Featuring three antennas to broadcast your wireless connection over a large area, the N450 is the perfect router to help your devices function quickly while doing bandwidth-intensive tasks such as high-definition video streaming or online gaming.

Stop by today; the WK&T Technology Store has them on hand now.

WK&T Telecommunications Cooperative

What speed do Is your connection ‘just right,’ or will it leave you you need? and your new devices out in the cold?

BY ANDY JOHNS

O

n a cold winter day, a small electric space heater is usually enough to warm up one person, if they stay in one place. But if you have plenty of people to keep warm in a large area, you’re going to need to upgrade to a bigger heater. The same is true for your broadband connection from WK&T. The broadband speeds that enabled a single computer to check email and surf the web in the past won’t be able to handle tablets, a game system, a family of smartphones and a streaming box or smart TV. And just like trying to heat a whole house with a small space heater, connecting a house full of devices over one small-bandwidth connection is likely to create frustration and leave someone out in the cold.



THE FUNDAMENTALS

To understand how to meet your family’s internet needs, it’s important to understand some internet basics. Broadband speeds are actually measuring the capacity or amount of data a connection allows. Someone with a 50 Mbps connection can download and upload information much faster than someone with a 5 Mbps connection — whether that information is from video games, high-definition movies, holiday photos or business files.

It’s important to keep in mind that when multiple devices share a connection over a Wi-Fi network, they also share that connection’s capacity. Two people streaming movies on different devices need twice the bandwidth as they would with one streaming device.

WK&T Telecommunications Cooperative

AVOID THE GADGET GAP Studies show U.S. households have an average of 16 connected devices, and that number is growing. How many new connected gadgets did your family members get for Christmas? At 7:30 p.m., how many devices are in use? When you factor in how many devices your family may use at any given time, it’s easy to see how your connection could be maxed out. And without the right connection, they’re not getting the most out of those new devices.

HELP WHEN YOU NEED IT If you have multiple Wi-Fi-enabled devices in your home and think you should be getting more out of your connection, contact a representative of WK&T at 877-954-8748 so they can help get you a connection that meets your family’s needs.

THE GUIDE BELOW lists the recommended connection speeds for certain online services. It’s important to factor in other devices that may use services at the same time. For example, if someone in your house will want to play an online game while someone else is watching Netflix, you should consider at least an 8 Mbps connection.

XBOX LIVE

Min. Download Min. Upload Online Gaming..............3 Mbps..........500 Kbps HD Video..........................5 Mbps

HULU

Min. Download Streaming Video.................................... 1.5 Mbps

NETFLIX

Recommended Download

HD Quality..........................5 Mbps Super HD Quality................7 Mbps 3D Video........................... 12 Mbps Mbps and Kbps stand for megabits and kilobits per second, respectively.

January/February 2017 | 13

SOUTHERN KITCHENS

crazy for Sausage

F

rom the outside, Dobbins Supermarket looks like a typical small-town grocery store.

Windows are filled with signs handwritten in blue advertising weekly specials: fryer legs for 89 cents a pound, hot dogs for 99 cents a package and snack cakes — four for $5.

But it’s not chicken, hot dogs or snack cakes that bring folks from hundreds of miles away to this no-frills market atop Sand Mountain in the heart of Bryant, Alabama. It’s the sausage that puts Dobbins Market on the radar of sausage lovers throughout the South.

In 1945, Gordon and Ruby Dobbins opened the market in a small store next to their home, selling hardware, groceries, feed and fertilizer — items most all farm families needed at the time, says their son, Roy Dobbins, one of the couple’s nine children.

But it wasn’t until Roy Dobbins took over the market, buying out his twin brother Troy Dobbins in the early 1970s, that sausage, made in-house from pigs slaughtered on the nearby family farm, appeared on the shelves in the meat department.

It didn’t take long for word to spread, and now people drive from as far away as West Palm Beach, Florida, to take home packages of the prized pork, Roy Dobbins says. “They come every year and buy 60 to 80 pounds to take home for Christmas gifts,” he says.

Roy Dobbins’ wife, Diona, says, “It’s just amazing how many people know about our sausage. We go to the doctor 14 | January/February 2017

Dobbins sausage is fresh, made from locally sourced pork.

in Chattanooga, and people who see our name and where we live on the sign-in sheet ask us, ‘You’re not those Dobbinses who make that homemade sausage, are you?’”

Linda Diggs Keefe lives in Valley, Alabama, near Auburn, and makes the 300-plus-mile round trip to Dobbins Market two to three times a year to fill a large cooler with sausage to take home. “I wish they were closer to me,” she says. “I usually buy about 20 pounds every time,” she says.

But it’s not only for her. In her world, Dobbins sausage is for sharing. “My neighbors ask me all the time, ‘When are you going back to the sausage store?’” she says.

The secret to Dobbins’ sausage is in the seasoning. Roy Dobbins took a Goldilocks approach in finding just the right blend.

He tried one, changed it around, tried another and changed it, too. “I kept changing it till I got the one that I liked, and I haven’t changed it in 15 years,” he says.

There are four varieties available: mild, mild with extra sage, hot and hot with extra sage. Mild is the most popular, Roy Dobbins says.

But for Keefe, it’s a mixture of mild and hot that suits her taste. “I just love it

because it’s so fresh,” she says.

The Dobbinses make sausage regularly, slaughtering six massive 300-pound hogs to make an average of 1,500 pounds of sausage a week. At a rate like that, you may think the Dobbinses would grow weary of it, losing their taste for sausage.

But no.

“I never get tired of eating it,” Roy says. His sister, Delray Dobbins Wright, works in the market alongside her brother and adds, “We just like to fry it up. Make patties and serve them with biscuits and gravy and scrambled eggs.”

But there are more ways the Dobbins family uses sausage when gathering for family events, sometimes as many as 70 strong, at the family homestead. From sausage balls using Cheese Whiz, to sausage rolls with the creamy richness of cream cheese, there are much-loved recipes that have come from store patrons, family and friends through the years.  Food Editor Anne P. Braly is a native of Chattanooga, Tennessee. Prior to pursuing a freelance career, she spent 21 years as food editor and feature writer at a regional newspaper.

SAUSAGE BALLS

1 pound sausage 16 ounces baking mix, such as Bisquick 8 ounces shredded cheese 1/2 jar Cheez Whiz 1 tablespoon paprika

: Sausage Balls :

Combine all ingredients, mixing well.

Form into balls and place on cookie sheets. Bake at 350 F for 15 minutes or until golden brown. Serve plain or with honey and/or spicy mustard.

VELVEETA SAUSAGE DIP

2 pounds Velveeta cheese, cut into 1/2-inch cubes 1 pound sausage, cooked and drained 1 (10-ounce) can Rotel tomatoes with green chiles, undrained 1 can cream of chicken or cream of mushroom soup Put all ingredients in a slow cooker.

Cook on medium-high, stirring occasionally, until cheese is melted and mixture is heated through. Serve with tortilla chips.

SAUSAGE-CREAM CHEESE CRESCENT ROLLS

1 pound mild sausage with extra sage 1 (8-ounce) package cream cheese 1-2 (8-ounce) cans refrigerated crescent dough Heat oven to 375 F. In skillet, cook sausage over medium-high heat for about 5 minutes or until no longer pink, stirring frequently. Drain well. Put sausage back in skillet and add cream cheese, stirring until cream cheese is melted. Set aside.

Separate crescent rolls and arrange into two rectangles. Form log of sausage mixture lengthwise down center of each rectangle. Fold over the long sides of pastry to cover sausage log. Place on ungreased cookie sheet, seam-side down. Bake 20 minutes until crust is

golden. Let cool slightly, then slice into 1 1/2-inch slices and serve warm.

SAUSAGE APPLE PATTIES

1 1/2 pounds ground pork 1 egg, beaten 1/2 cup finely chopped sweet onion 1 large tart apple, finely chopped 1/2 teaspoon salt 1/2 teaspoon black pepper 1/8 teaspoon cayenne 1 tablespoon honey In a large bowl, mix all ingredients. Form into 3/4-inch-thick patties. In a skillet over moderate heat, cook sausage patties until center is no longer pink. Serve as a breakfast or dinner entree.

SAUSAGE HASH BROWNS

2 pounds mild sausage 2 cups shredded cheddar cheese, divided 1 can cream of chicken soup 1 cup sour cream 1 (8-ounce) carton French onion dip 1 cup chopped onion

1/4 cup chopped green bell pepper 1/4 cup chopped red bell pepper Salt and pepper 1 (30-ounce) package shredded hash brown potatoes, thawed In a large fry pan, crumble and cook sausage until thoroughly browned.

Drain grease out of pan, then place sausage on paper-towel-lined plate to drain completely. In a bowl, mix together 1 3/4 cup cheese and the next 7 ingredients. Add potatoes and fold in gently. Spread half of potato mixture into a greased shallow 3-quart casserole dish. Top with sausage then remaining potato mixture. Sprinkle with remaining cheese. Cover with foil and bake at 350 F for 45 minutes. Uncover and bake 10 minutes more or until heated through and bubbly. 

Dobbins Supermarket 30255 AL-71 Bryant, AL 35958 256-597-2193 www.facebook.com/Dobbins SuperMarketInc/ January/February 2017 | 15

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