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Start Here LEADERSHIP and PROFESSIONAL DEVELOPMENT
2024 COURSE CATALOG
D U K E
U N I V E R S I T Y
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D U K E
It’s a journey. Take a minute to think about your career. Where do you see yourself in the next three to five years? What professional skills will assist you along the way? How can Learning and Organization Development help you? Duke Learning and Organization Development (L&OD) aims to drive strategic learning and development through robust and rigorous solutions, enabling individuals, teams, and organizations to achieve extraordinary results in education, research, and patient care. Our professional development engagements allow employees to continue to stay relevant in their field, be competent in their profession, and grow as leaders in their own learning. We offer courses multiple times a year, allowing flexibility for our learners to find the right course, certificate program, or academy that aligns with their overall career goals and aspirations.
Let’s get started!
U N I V E R S I T Y
H E A L T H
S Y S T E M
Dear Learner, What a great time to be at Duke! As leaders in your own learning, Duke has ensured that there are pathways for each and everyone of you. We have created various resources for you, as you determine what learning journey you will take this year. Whether it’s one of our professional development courses, certificate programs or academies, you will gain the skills and tools you’ll need to remain relevant in your field and grow as a leader in your own learning. Let the journey begin,
Keisha P. Williams, MPA
Assistant Vice President, Duke Learning and Organization Development
2024 PROFESSIONAL DEVELOPMENT COURSES
Hello!
For a full description and details on courses offered by Learning & Organization Development, please visit us online at hr.duke.edu/professional-development.
(listed by calendar date)
February PowerPoint Level 1 Introduction (2 days) Tuesday, February 6, 2024 $170 I CEU 0.8 SLII® (2 days) Wednesday, February 7, 2024 $500 I CEU 1.2 Navigating Challenging Personalities Monday, February 19, 2024 $150 I CEU 0.4 Keys to Supervisory Success Tuesday, February 20, 2024 $150 I CEU 0.4 Excel Level 1 Introduction (2 days) Tuesday, February 20, 2024 $170 I CEU 0.8 Resilience Wednesday, February 21, 2024 $150 I CEU 0.3 CliftonStrengths® for Managers (in-person) Wednesday, February 28, 2024 $300 I CEU 0.3
March Excel Level 2 Intermediate (2 days) Tuesday, March 5, 2024 $170 I CEU 0.8
Excel Level 2 Pivot Tables Tuesday, March 26, 2024 $60 I CEU 0.2 Emotionally Effective Leader (2 days) Wednesday, March 27, 2024 $285 I CEU 0.8 Excel Level 1 Formulas & Functions Basics Thursday, March 28, 2024 $60 I CEU 0.2 Excel Level 2 Formulas & Functions Intermediate Thursday, March 28, 2024 $60 I CEU 0.2
April Excel Level 1 Introduction (2 days) Tuesday, April 2, 2024 $170 I CEU 0.8 Moving from Peer to Supervisor Tuesday, April 2, 2024 $150 I CEU 0.4 Communicating with Diplomacy & Tact I Wednesday, April 3, 2024 $150 I CEU 0.3 Leading through Generational Differences (in-person) Wednesday, April 3, 2024 $200 I CEU 0.3
May Navigating Challenging Personalities Thursday, May 2, 2024 $150 I CEU 0.4 Train the Trainer Boot Camp (3 days) (in-person) Monday, May 6, 13 & 20, 2024 $700 I CEU 1.8 Excel Level 2 Intermediate (2 days) Tuesday, May 7, 2024 $170 I CEU 0.8 Keys to Supervisory Success Tuesday, May 14, 2024 $150 I CEU 0.4 Access Level 2 Intermediate (2 days) Tuesday, May 21, 2024 $170 I CEU 0.8 Managing Multiple Priorities Wednesday, May 22, 2024 $150 I CEU 0.4 Communicating with Diplomacy & Tact II Wednesday, May 29, 2024 $150 I CEU 0.3
June CliftonStrengths® for Individual Contributors (in-person) Monday, June 3, 2024 $300 I CEU 0.3
CC® Mastering Dialogue (3 days) Tuesday, March 5, 2024 $600 I CEU 1.2
Raising Accountability while Managing a Hybrid Team Thursday, April 4, 2024 $150 I CEU 0.4
Fundamentals of Coaching Monday, March 11, 2024 $150 I CEU 0.4
Feedback Fundamentals Monday, April 8, 2024 $150 I CEU 0.4
Excel Level 3 Advanced (2 days) Tuesday, June 11, 2024 $170 I CEU 0.8
Access Level 1 Introduction (2 days) Tuesday, March 12, 2024 $170 I CEU 0.8
Microsoft Visio Level 1 (2 days) Tuesday, April 9, 2024 $200 I CEU 0.8
CC® Mastering Dialogue (3 days) Tuesday, June 11, 2024 $600 I CEU 1.2
Star Achievement Series™ (in-person) Wednesday, March 13 – Monday, November 13 $1500 (8 modules) I CEU 4.8
Transformational Leadership Tuesday, April 16, 2024 $150 I CEU 0.3
Disability Awareness and Inclusion (virtual) Wednesday, March 13, 2024
Personality & Effective Communication (in-person) Thursday, June 13, 2024 $175 I CEU 0.3
Managing from the Middle Thursday, April 18, 2024 $200 I CEU 0.3
Managing Multiple Priorities Monday, March 18, 2024 $150 I CEU 0.4 Dimensions of Management (2 days) Tuesday, March 19, 2024 $600 I CEU 1 Self Leadership (2 days) Wednesday, March 20, 2024 $300 I CEU 0.6
Project Management (2 days) Monday, April 22, 2024 $200 I CEU 0.7 Conflict Resolution Wednesday, April 24, 2024 $200 I CEU 0.3
Offered by Disability Management Services
Disability Awareness and Inclusion (in person) Tuesday, June 4, 2024
Valuing Differences Tuesday, June 18, 2024 $200 I CEU 0.3 Leader as Coach (2 days) Thursday, June 20, 2024 $200 I CEU 0.6 Access Level 3 Advanced (2 days) Tuesday, June 25, 2024 $170 I CEU 0.8 Self Leadership (2 days) Wednesday, June 26, 2024 $300 I CEU 0.6
July Excel Level 1 Introduction (2 days) Tuesday, July 9, 2024 $170 I CEU 0.8 A Supervisor’s Guide to the Americans with Disabilities Act (ADA) Wednesday, July 10, 2024 Raising Accountability while Managing a Hybrid Team Thursday, July 18, 2024 $150 I CEU 0.4 Moving from Peer to Supervisor Tuesday, July 23, 2024 $150 I CEU 0.4 Word Level 2 Intermediate (2 days) Tuesday, July 23, 2024 $170 I CEU 0.8
August PowerPoint Level 2 Intermediate (2 days) Tuesday, August 6, 2024 $170 I CEU 0.8 A Supervisor’s Guide to the Pregnant Workers Fairness Act (PWFA) Wednesday, August 7, 2024 Conflict Resolution Tuesday, August 13, 2024 $200 I CEU 0.3
Excel Level 2 Charts & Graphs Tuesday, September 3, 2024 $60 I CEU 0.2
Disability Awareness and Inclusion (virtual) Wednesday, October 16, 2024 Moving from Peer to Supervisor (in-person) Thursday, October 17, 2024 $150 I CEU 0.4
CC® Mastering Dialogue (3 days) Tuesday, September 3, 2024 $600 I CEU 1.2 Excel Level 1 Formulas & Functions Basics Thursday, September 5, 2024 $60 I CEU 0.2 Excel Level 2 Formulas & Functions Intermediate Thursday, September 5, 2024 $60 I CEU 0.2
Keys to Supervisory Success Wednesday, August 14, 2024 $150 I CEU 0.4 Critical Thinking Skills Thursday, August 15, 2024 $150 I CEU 0.3 Emotionally Effective Leader (2 days) Monday, August 30, 2023 $285 I CEU 0.8 Communicating with Diplomacy & Tact I Wednesday, August 21, 2024 $150 I CEU 0.4 Fundamentals of Coaching Thursday, August 22, 2024 $150 I CEU 0.4
Keys to Supervisory Success Wednesday, November 6, 2024 $150 I CEU 0.4
Managing from the Middle Tuesday, September 17, 2024 $200 I CEU 0.3
Navigating Challenging Personalities Thursday, November 7, 2024 $150 I CEU 0.4
SLII® (2 days) Wednesday, September 18, 2024 $500 I CEU 1.2
Communicating with Diplomacy & Tact II Tuesday, November 12, 2024 $150 I CEU 0.4
Managing Multiple Priorities Tuesday, September 24, 2024 $150 I CEU 0.4
Excel Level 3 Advanced (2 days) Tuesday, November 12, 2024 $170 I CEU 0.8
Valuing Differences Wednesday, September 25, 2024 $200 I CEU 0.3
Self Leadership (2 days) Wednesday, November 13, 2024 $300 I CEU 0.6
October
CliftonStrengths® for Individual Contributors (in-person) Monday, November 18, 2024 $300 I CEU 0.3
Excel Level 2 Intermediate (2 days) Tuesday, October 1, 2024 $170 I CEU 0.8
Resilience Monday, November 18, 2024 $150 I CEU 0.3
MS One Note Level 1 (2 days) Tuesday, October 8, 2024 $170 I CEU 0.8
Personality & Effective Communication Tuesday, November 26, 2024 $175 I CEU 0.3
Communicating with Diplomacy & Tact I Wednesday, October 9, 2024 $150 I CEU 0.3
December Leader as Coach (2 days) Tuesday, December 3, 2024 $200 I CEU 0.6
Project Management (2 days) Thursday, October 10, 2024 $200 I CEU 0.7
Transformational Leadership Thursday, December 5, 2024 $150 I CEU 0.3
Facilitate Virtual Learning (2 days) Monday, October 14, 2024 $200 I CEU 0.6
September Excel Level 2 Pivot Tables Tuesday, September 3, 2024 $60 I CEU 0.2
Leading through Generational Differences (in-person) Wednesday, October 16, 2024 $200 I CEU 0.3
Offered by Disability Management Services
Consulting Services
Word Level 3 Advanced (2 days) Tuesday, October 29, 2024 $170 I CEU 0.8
November
Access Level 2 Intermediate (2 days) Tuesday, September 17, 2024 $170 I CEU 0.8
Feedback Fundamentals Thursday, September 26, 2024 $150 I CEU 0.4
Microsoft Teams Tuesday, August 13, 2024 $120 I CEU 0.4
CliftonStrengths® for Managers (in-person) Thursday, October 24, 2024 $300 I CEU 0.3
L&OD focuses on developing, improving, and sustaining organizations and teams. Our experienced practitioners are dedicated to assessing, researching, designing, delivering, and evaluating team and organization engagements in the areas of strategic planning and implementation, organizational assessments, change management, competency development, team development, performance improvement, and retreat design and facilitation around organizational priorities.
Managing Multiple Priorities Monday, December 9, 2024 $150 I CEU 0.4 Access Level 3 Advanced (2 days) Tuesday, December 10, 2024 $170 I CEU 0.8
We have worked with more than 100 departments and administrative units from across Duke University and Duke University Health System. All services are customized to meet the specific needs of your organization. The first step in engaging our services is to call us at 919-613-7600 or contact Gina Rogers, gina.rogers@duke.edu to discuss your needs and unit goals.
Who’s Who?
Meet the L&OD Team Keisha Williams
Assistant Vice President Learning & Organization Development
Abaina Farrell
Assistant Director; Instructional Design
Donald Shortslef Sr. L&OD Consultant
Display Your Skills with a Digital Badge You now have a new way to share what you’ve learned with a system of digital badges that can be easily displayed in email signatures or LinkedIn profiles, signifying professional development accomplishments. The new system offers digital badges for completing any L&OD professional development and technical course, any Guide to Managing at Duke, any Certificate of Excellence, and any specialized program such as Front Line Supervisor, Foundational Skills, the Duke Management Academy or the Duke Leadership Academy. To get a digital badge, you can visit duke.badgr.com to create an account with your Duke NetID. Your account will automatically show badges for courses, certificates and programs completed in 2023. You can complete an online form (tiny.cc/pre2023badge) to request a badge for a course, certificate or program prior to 2023.
Gina Rogers
Associate Director; Organization & Workforce Development
Chart Your Career with Certificate Programs Joy Birmingham
Associate Director; Leadership & Professional Development
Marjorie Siegert Sr. L&OD Consultant
Learning & Organization Development is proud to offer 2 portable, nationally recognized certificate programs as well as 6 in-house certificate programs. These certificate programs combine selected offerings from L&OD’s rich list of 97 professional and technical development courses. The eight certificate programs include the following: Star Achievement Series™: CEAP Designation Communication Certificate of Excellence HR Strategic Business Partner
Michelle Jones
Management and Leadership Certificate of Excellence
Operations Manager
Self-Leadership Certificate of Excellence Supervisory Certificate of Excellence Technology Certificate of Excellence
Srini Iyengar
Senior Technology Partner
Jeremy Meadows Staff Specialist
Training Certificate of Excellence Certificates of Excellence opportunities are open to all Duke employees and are available in several disciplines based on specific areas of professional responsibility. Those seeking a Certificate of Excellence must submit a completed application. Multiple certificates may be worked on at the same time. All courses must be completed within three years.
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L&OD’s 2024 catalog is available electronically. To download an accessible PDF version, please visit hr.duke.edu/learning