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LEADERSHIP and PROFESSIONAL DEVELOPMENT
2023 COURSE CATALOG
It’s a journey.
Take a minute to think about your career. Where do you see yourself in the next three to five years? What professional skills will assist you along the way? How can Learning and Organization Development help you?
Duke Learning and Organization Development (L&OD) aims to drive strategic learning and development through robust and rigorous solutions, enabling individuals, teams, and organizations to achieve extraordinary results in education, research, and patient care.
Our professional development engagements allow employees to continue to stay relevant in their field, be competent in their profession, and grow as leaders in their own learning.
We offer courses multiple times a year, allowing flexibility for our learners to find the right course, certificate program, or academy that aligns with their overall career goals and aspirations. get started!
Dear Learner, What an amazing time to be at Duke! We have prepared a plethora of resources for you, as you determine what learning journey you will take this year. Whether it’s one of our professional development courses, certificate programs or academies, you will gain the skills and tools you’ll need to remain relevant in your field and grow as a leader in your own learning.
Let the journey begin,
Keisha P. Williams, MPA Assistant Vice President, Duke Learning and Organization Development
DUKE UNIVERSITY | DUKE UNIVERSITY HEALTH SYSTEM
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2023 PROFESSIONAL DEVELOPMENT COURSES
Hello!
(listed by calendar date)
February
PowerPoint Level 1 Introduction (2 days)
Tuesday, February 7, 2023
$170 I CEU 0.8
Sit Lead II®: Managers’ Role in Growing Employees (2 days)
Wednesday, February 8, 2023
$500 I CEU 1.2
Resilience: Building Skills to Endure Hardship
Wednesday, February 15, 2023
$150 I CEU 0.3
Navigating Challenging Personalities
Wednesday, February 15, 2023
$150 I CEU 0.4
Keys to Supervisory Success
Thursday, February 16, 2023
$150 I CEU 0.4
Excel Level 1 Introduction (2 days)
Tuesday, February 21, 2023
$170 I CEU 0.8
Train the Trainer 2: The Basics of Training (In-person)
Wednesday, February 22, 2023
$200 I CEU 0.4
Strengths Finder: Discover Your Greatest Talents!
Monday, February 27, 2023
$175 I CEU 0.3
CC® Mastering Dialogue (3 days)
Tuesday, February 28, 2023
$600 I CEU 1.2
March
Fundamentals of Coaching
Monday, March 6, 2023
$150 I CEU 0.4
Managing Multiple Priorities
Tuesday, March 7, 2023
$150 I CEU 0.4
Excel Level 2 Intermediate (2 days)
Tuesday, March 7, 2023
$170 I CEU 0.8
SLII®: Self Leadership - Growing Your Career & Self Awareness (2 days)
Thursday, March 9, 2023
$300 I CEU 0.6
Access Level 1 Introduction (2 days)
Tuesday, March 14, 2023
$170 I CEU 0.8
Emotional Intelligence (2 days)
Monday, March 20, 2023
$285 I CEU 0.8
For a full description and details on courses offered by Learning & Organization Development, please visit us online at hr.duke.edu/training
Train the Trainer 2: Designing Training (In-person)
Wednesday, March 22, 2023
$150 I CEU 0.4
Dimensions of Management (2 days)
Tuesday, March 28, 2023
$600 I CEU 1.0
Excel Level 2 Pivot Tables
Tuesday, March 28, 2023
$60 I CEU 0.2
Excel Level 1 Formulas & Functions Basics
Thursday, March 30, 2023
$60 I CEU 0.2
Excel Level 2 Formulas & Functions Intermediate
Thursday, March 30, 2023
$60 I CEU 0.2
April
Moving from Peer to Supervisor
Tuesday, April 4, 2023
$150 I CEU 0.4
Communicating with Diplomacy & Tact I
Tuesday, April 4, 2023
$150 I CEU 0.4
Excel Level 1 Introduction (2 days)
Tuesday, April 4, 2023
$170 I CEU 0.8
Raising Accountability while Managing a Hybrid Team
Thursday, April 6, 2023
$150 I CEU 0.4
Facilitate Virtual Learning (2 days)
Monday, April 17, 2023
$200 I CEU 0.6
Feedback Fundamentals
Tuesday, April 18, 2023
$150 I CEU 0.4
Leading through Generational Differences in the Post COVID Workplace (In-person)
Wednesday, April 19, 2023
$200 I CEU 0.3
Transformational Leadership
Wednesday, April 19, 2023
$150 I CEU 0.3
Project Management (2 days)
Monday, April 24, 2023
$200 I CEU 0.7
Train the Trainer 3: Instructor-Led Training & Platform Skills (In-person)
Wednesday, April 26, 2023
$200 I CEU 0.6
Managing from the Middle
Thursday, April 27, 2023
$200 I CEU 0.3
May
Microsoft Visio Level 1 (2 days)
Tuesday, May 9, 2023
$200 I CEU 0.8
Excel Level 2 Intermediate (2 days)
Tuesday, May 9, 2023
$170 I CEU 0.8
Keys to Supervisory Success
Wednesday, May 10, 2023
$150 I CEU 0.4
Navigating Challenging Personalities
Thursday, May 11, 2023
$150 I CEU 0.4
Managing Multiple Priorities
Wednesday, May 17, 2023
$150 I CEU 0.4
Access Level 2 Intermediate (2 days)
Tuesday, May 23, 2023
$170 I CEU 0.8
Communicating with Diplomacy & Tact II
Wednesday, May 31, 2023
$150 I CEU 0.4
June
Leader as Coach (2 days)
Thursday, June 1, 2023
$200 I CEU 0.6
Strengths Finder: Discover Your Greatest Talents!
Thursday, June 8, 2023
$175 I CEU 0.3
Excel Level 3 Advanced (2 days)
Tuesday, June 13, 2023
$170 I CEU 0.8
Personality & Effective Communication (In-person)
Thursday, June 15, 2023
$175 I CEU 0.3
CC® For Mastering Dialogue (3 days)
Wednesday, June 21, 2023
$600 I CEU 1.2
Valuing Differences
Thursday, June 22, 2023
$200 I CEU 0.3
Access Level 3 Advanced (2 days)
Tuesday, June 27, 2023
$170 I CEU 0.8
SLII®: Self Leadership - Growing Your Career & Self Awareness
Wednesday, June 28, 2023
$300 I CEU 0.6
July
Excel Level 1 Introduction
Tuesday, July 11, 2023
$170 I CEU 0.8
Moving from Peer to Supervisor
Tuesday, July 25, 2023
$150 I CEU 0.4
Word Level 2 Intermediate (2 days)
Tuesday, July 25, 2023
$170 I CEU 0.8
Raising Accountability while Managing a Hybrid Team
Wednesday, July 26, 2023
$150 I CEU 0.4
August
PowerPoint Level 2 Intermediate (2 days)
Tuesday, August 1, 2023
$170 I CEU 0.8
Keys to Supervisory Success
Tuesday, August 8, 2023
$150 I CEU 0.4
Critical Thinking Skills
Thursday, August 10, 2023
$150 I CEU 0.3
Communicating with Diplomacy & Tact I
Thursday, August 10, 2023
$150 I CEU 0.4
Conflict Resolution
Tuesday, August 15, 2023
$200 I CEU 0.3
Microsoft Teams
Tuesday, August 15, 2023
$120 I CEU 0.4
Fundamentals of Coaching
Thursday, August 17, 2023
$150 I CEU 0.4
Emotional Intelligence (2 days)
Wednesday, August 30, 2023
$285 I CEU 0.8
September
Excel Level 2 Charts & Graphs
Tuesday, September 5, 2023
$60 I CEU 0.2
Excel Level 2 Pivot Tables
Tuesday, September 5, 2023
$60 I CEU 0.2
Consulting Services
Feedback Fundamentals
Wednesday, September 6, 2023
$150 I CEU 0.4
Managing from the Middle
Thursday, September 7, 2023
$200 I CEU 0.3
Excel Level 1 Formulas & Functions Basics
Thursday, September 7, 2023
$60 I CEU 0.2
Excel Level 2 Formulas & Functions Intermediate
Thursday, September 7, 2023
$60 I CEU 0.2
Microsoft Visio Level 2 (2 days)
September 12, 2023
$200 I CEU 0.8
Managing Multiple Priorities
Tuesday, September 19, 2023
$150 I CEU 0.4
Access Level 2 Intermediate (2 days)
Tuesday, September 19, 2023
$170 I CEU 0.8
Sit Lead II®: Managers’ Role in Growing Employees (2 days)
Wednesday, September 20, 2023
$500 I CEU 1.2
CC® For Mastering Dialogue (3 days)
Tuesday, September 26, 2023
$600 I CEU 1.2
Valuing Differences
Wednesday, September 27, 2023
$200 I CEU 0.3
October
Excel Level 2 Intermediate (2 days)
Tuesday, October 10, 2023
$170 I CEU 0.8
Communicating with Diplomacy & Tact I
Wednesday, October 11, 2023
$150 I CEU 0.4
Project Management (2 days)
Thursday, October 12, 2023
$200 I CEU 0.7
Train the Trainer Boot Camp (3 days) (In-person)
Monday, October 16, 2023
$700 I CEU 1.8
Microsoft OneNote Level 1 (2 days)
Tuesday, October 24, 2023
$170 I CEU 0.8
Moving from Peer to Supervisor
Wednesday, October 25, 2023
$150 I CEU 0.4
L&OD focuses on developing, improving, and sustaining organizations and teams. Our experienced practitioners are dedicated to assessing, researching, designing, delivering, and evaluating team and organization engagements in the areas of strategic planning and implementation, organizational assessments, change management, competency development, team development, performance improvement, and retreat design and facilitation around organizational priorities.
Strengths Finder: Discover Your Greatest Talents
Thursday, October 26, 2023
$175 I CEU 0.3
Word Level 3 Advanced (2 days)
Tuesday, October 31, 2023
$170 I CEU 0.8
November
Keys to Supervisory Success
Thursday, November 2, 2023
$150 I CEU 0.4
Resilience: Building Skills to Endure Hardship
Monday, November 6, 2023
$150 I CEU 0.3
SLII®: Self Leadership - Growing Your Career & Self Awareness (2 days)
Monday, November 6, 2023
$300 I CEU 0.6
Navigating Challenging Personalities
Thursday, November 9, 2023
$150 I CEU 0.4
Communicating with Diplomacy & Tact II
Monday, November 13, 2023
$150 I CEU 0.4
Excel Level 3 Advanced (2 days)
Tuesday, November 14, 2023
$170 I CEU 0.8
Leader as Coach (2 days)
Tuesday, November 28, 2023
$200 I CEU 0.6
Personality & Effective Communication
Thursday, November 30, 2023
$175 I CEU 0.3
December
Facilitate Virtual Learning (2 days)
Friday, December 1, 2023
$200 I CEU 0.6
Managing Multiple Priorities
Monday, December 11, 2023
$150 I CEU 0.4
Transformational Leadership
Tuesday, December 12, 2023
$150 I CEU 0.3
Access Level 3 Advanced (2 days)
Tuesday, December 12, 2023
$170 I CEU 0.8
We have worked with more than 100 departments and administrative units from across Duke University and Duke University Health System. All services are customized to meet the specific needs of your organization. The first step in engaging our services is to call us at 919-613-7600 or contact Gina Rogers, gina.rogers@duke.edu to discuss your needs and unit goals.
Who’s Who? Meet the L&OD Team
Williams Assistant Vice President Learning & Organization Development
Farrell Assistant Director; Instructional Design
Complete Your Certificate of Excellence
L&OD will be refreshing its Certificate of Excellence program in the coming year, so all those working toward certificates should aim to complete their requirements by Friday, June 30, 2023, before the new program is launched.
For more information on Certificate Programs, visit: hr.duke. edu/certificates or contact Joy Birmingham, joy.birmingham@duke.edu
L&OD’s 2023 catalog is available electronically. To download an accessible PDF version, please visit hr.duke.edu/learning
Special Development Programs
Duke offers a number of special programs targeted to specific audiences or designed for specific career tracks. Some of these programs are offered through Learning & Organization Development and others are offered through other departments at Duke.
These programs include manager and leader development academies that feature 12-month initiatives to build talent from within. It also includes career track programs such as Foundational Skills that prepares service staff for entrylevel administrative roles and Guide to Managing at Duke programs that develop and enhance managerial skills among University & DUHS managers.
For more information on Special Development Programs visit: hr.duke.edu/training/programs
Subscribe to our blog. sites.duke.edu/lodtraininghub/organization-development
Keisha
Abaina
Donald Shortslef Sr. L&OD Consultant
Gina Rogers Associate Director; Organization & Workforce Development
Joy Birmingham Associate Director; Leadership & Professional Development
402 and 406 Oregon Street • Box 90463 • Durham, North Carolina 27708
Marjorie
Siegert Sr. L&OD Consultant Michelle Jones Operations Manager Srini Iyengar Senior Technology Partner
