December, 2006/January, 2007 Working@Duke

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WORKING@DUKE

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PRIMETIME FORUM

About 350 Duke employees gather to hear how “Making a Difference,” Duke’s new strategic plan, affects them.

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COMMEMORATING MARTIN LUTHER KING JR.

Duke hosts January events, including a speech by Andrew Young, former Atlanta mayor and United Nations ambassador.

TALKING WITH AARON GRAVES

Duke’s associate vice president for campus safety and security discusses sharing responsibility for safety.

NEWS YOU CAN USE :: Volume 1, Issue 9 :: December/January 2007

Duke’s Night Owls E M P L O Y E E S

K E E P

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R U N N I N G

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Duke Gardens and Central hey arrive for and East campuses. “When work as many you have the opportunity Duke employees to really help someone in call it a day. They’re here need, it’s rewarding.” when most of the campus On any given day, she is quiet and dark, when and other Duke officers many of you are fast respond to a variety of asleep. They tear down calls—student laptop thefts stages after special events. and car accidents to They drive students to campus doors propped residence halls after study open and traumas in the Wallace Burrows, lead food service employee in Dining Services, flips a spatula as he prepares omelets for breakfast in the sessions. They fix broken hospital emergency room. East Campus Marketplace. windows. They patrol One minute officers are campus, keeping a look out. They cook breakfast as the sun rises over the helping students or giving directions, the next minute, they are driving to 1,395 acre Durham campus. backup a fellow Duke officer responding to a report of a suspicious person. These Duke employees work the night shift. And these are some Last year, Duke Police responded to 57,367 calls for service. Tiffin, of their stories, culled over a week this fall: who rotates between day and night shifts, was among about 130 police and security officers who handled the calls. Perhaps, Tiffin said, her most memorable call was in May when she and her squad assisted with a security detail during a New Black Panther The first call came over the police radio just after 6:30 p.m. as Duke Party demonstration outside the university’s Chapel Drive entrance. Tiffin police Lt. Shannan Tiffin pulled her squad car out of the parking lot for and her squad were there to ensure the safety of the campus and crowd a 12 2 hour shift. of onlookers. A dispatcher told Tiffin that a Duke employee was in the lobby to The event ended peacefully. claim her lost credit card. The card had been found and turned in by another employee. Tiffin, who has worked at Duke 16 years, pointed the Chevy Tahoe toward the station, where she greeted employee Kris Sheehan. As Tiffin patrolled her beat, it was showtime on another part Tiffin checked her ID, retrieved the credit card from a secure locker of campus. and explained that the card had been found in Duke Hospital, where Just after 8 p.m., Heather Jernigan aimed a spotlight on Duke Sheehan works as a physical basketball coach Mike Krzyzewski therapist. as he walked across a stage in “It makes me feel better that it Cameron Indoor Stadium. A was found right where I work,” crowd of more than 850 erupted Sheehan told Tiffin. in applause as Krzyzewski, the “Call us back if there’s any keynote speaker, kicked off Duke activity on it,” Tiffin reassured her. Athletics Night. On this Monday in September, The evening, a reaffirmation of Tiffin’s shift started at 6 p.m. with a the athletic department’s principles, briefing with police and security included presentations by NBA star officers working with her. She Grant Hill, professional golfer ended the shift at 6:30 a.m. the next Candy Hannemann and ESPN Vice day, just in time to see her two girls President Laura Gentile. Duke also off to school. “In police work, you’re helping SEE DUKE’S NIGHT OWLS, PAGE 4 and 5 people and making a difference,” said Tiffin, as she drove through

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Duke Police Lt. Shannan Tiffin returns a lost credit card to Duke Hospital employee Kris Sheehan.

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