Working@Duke February, 2010 Issue

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Rx SAVINGS By using mail order, employees on maintenance medicines save money because a new $100 prescription deductible is waived for mail order.

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DEAN’S DIALOGUE The deans of Duke Law and the Nicholas School of the Environment discuss the effects of a sour economy on their schools.

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SUSTAINABLE DUKE Learn five ways you can join Duke’s grassroots effort to help the institution become climate neutral by 2024.

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NEW INTERACTIVE VIDEO, MOBILE TECHNOLOGIES HELP KEEP STAFF, FACULTY CONNECTED staff specialist in Duke’s economics and Duke’s YouTube channel, Duke is poised department, Jim Speckart had heard a to deliver more information to an increasingly Just lot about the nationally known Duke mobile campus. economist but never actually talked with him. A new suite of DukeMobile applications because But in July, Speckart tuned in from his enables users to browse campus events we can put desk to watch Dan Ariely on Duke’s new online calendars, access campus maps, check live everything online, “Office Hours” and even asked a question about sports scores and view iTunes U and YouTube Ariely’s research using Twitter. videos from mobile devices. are we better for “When a professor works in your With Duke-specific mobile applications, having done it? We department, you may process their paperwork employees like Celeste Hodges with mobile need to identify the devices now have instant access to Duke to get reimbursed, but you don’t ever get into a conversation,” Speckart said. “Live online information even when away from their desks. content worth promoting – whether it’s sessions like that allow the personal Hodges, a Web developer in the computer research data, course learning material, communication that wouldn’t usually happen.” science department, uses the DukeMobile student-produced content – and make New technologies like interactive webcasts applications on her iPhone to check the balance that content accessible and usable.” and anytime-anywhere mobile applications on her Duke Flexible Spending Account, find allow Duke to share knowledge with the world out the hours for campus eateries and check the — Tracy Futhey and enable faculty and staff to interact, learn latest Duke news while she’s waiting for a Duke’s Chief Information Officer and work in new ways – whether it’s meeting to start. participating in an employee forum without Her favorite feature? leaving the office or using a mobile device to “There’s no signage for a lot of buildings, so the help a campus visitor find a building. maps feature really helps,” Hodges said. “Once, when I was outside walking at “In focusing on mobility, online collaboration and the capture and lunchtime, a visitor to campus asked me where the physics building was. I storage of video content, we’ve put together a rich set of tools that can help could pull it up on the iPhone and show her from where we were standing.” all of us collaborate more efficiently,” said Tracy Futhey, Duke’s chief Other technologies reap benefits in terms of convenience and information officer. “One of the biggest issues we face is simply keeping efficiency, making it easier for faculty and staff to access information track of the new technologies that emerge every day and making thoughtful whenever and wherever they need it. decisions about how best to take advantage of the potential for sharing Shanta Anthony, a regulatory coordinator for Duke’s medical oncology information in a complex, constantly shifting environment.” clinical trials, had planned to attend the Primetime employee forum in September to learn about the effects of the economy on Duke. But she Convenience, Efficiency needed to care for her sick daughter at home and couldn’t attend. Because the forum was webcast live, she watched from home and asked a question As the pace of technology accelerates, Duke is at the forefront of through the Web. She was among 260 who watched online, more than the exploring new ways to share digital content. number of people who attended. Recognizing the importance of delivering information to an “There are a lot of people who work from home some days. Or you increasingly mobile campus, Duke deployed one of the most extensive may want to go but can’t pull yourself away from work,” Anthony said. campus-wide wireless networks in 2008. Building upon initiatives like the

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distribution of free iPods to first-year students and the launch of iTunes U >> See DIGITAL DUKE, PAGE 4 2009, 2008, 2007 Gold Medal, Internal Periodical Staff Writing 2009, 2007 Bronze Medal, Print Internal Audience Tabloids/Newsletters

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