Working@Duke March, 2010 Issue

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WORKPLACE FIGURES Check out Duke By The Numbers, a new feature that highlights workplace facts and figures. This month, we cover the tenure of Duke employees.

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BORROW AND SAVE Many Duke employees use the Duke library system, which saw a borrowing increase of 16 percent from 2008 to 2009.

NEWS YOU CAN USE

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Vo l u m e 5, I s s u e 2

SUSTAINABLE DUKE Help reduce Duke’s carbon footprint by participating in a new “to-go” food container program through Dining Services.

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March 2010

Volunteering for Science EMPLOYEES HELP ADVANCE SCIENTIFIC DISCOVERY THROUGH DUKE CLINICAL TRIALS isa Anderson doesn’t have cancer, better than many because we have people who but she’s fighting it. are capable of asking rigorous questions and I participate After the death of four designing a carefully structured research grandparents from cancer and her study.” in clinical mother’s breast cancer diagnosis, To attract participants, many clinical trials trials not only for my Anderson enrolled in clinical trials at offer payment for participation-related own health, but to Duke to help researchers find better ways expenses, but most individuals volunteer provide help to others. to diagnose and cure the deadly disease. because trials may benefit their own health Determined to do all she could to and allow them to participate in scientific If I could have done it help, she participated in a study to learn discovery at Duke. when I was younger, how women respond to the drug who knows how many Tamoxifen to treat breast cancer and has Committed to Research rolled up her sleeves each year to give more lives might be Elaine Ray, a staff specialist at Duke, has blood for research studies. exercised every day for more than a year as saved?”

“I participate in clinical trials not part of a long-term study of cardiovascular — Lisa Anderson Lisa Anderson, left, with mother only for my own health, but to provide benefits of aerobic and weight training exercise.

Barbara Waters Clinical trials assistant II help to others,” said Anderson, 48, Ray enrolled in the study to get a leg up on a clinical trials assistant II in the exercise. “There is no way I’d be exercising at Department of Anesthesiology. “If I this intensity if it hadn’t been for the clinical could have done it when I was younger, trial,” she said. who knows how many more lives might be saved?”

During the initial yearlong study, Ray reported each morning to the Anderson is one of hundreds of Duke employees who take time from Center for Living, where she lifted weights or walked briskly on the their private lives to participate in Duke clinical trials, rigorous scientific treadmill to boost her heart rate. studies that use volunteers to test treatments, drugs and devices to As she walked, a small wrist monitor collected data on how fast her improve patient care. Duke is a powerhouse for clinic trials research and heart pumped. At each weight machine, she punched in a personal code is home to the Duke Clinical Research Institute, the world’s largest to track how much, how often and how fast she lifted. academic clinical research organization that coordinates large, multi-site Periodically, she reported for stress tests, blood draws or other simple trials. Duke researchers offer more than 4,000 clinical trials at Duke every tests for the study called STRRIDE (Studies Targeting Risk Reduction year. Trials span scores of specialties, from cancer services and sleep Interventions through Defined Exercise). disorders to diet and fitness, mental health and more.

“There isn’t a lot of data about the benefits of resistance training and “The only way to know if a new idea in healthcare is better than the whether it provides any benefits related to cardiovascular health,” said current approach is to study that idea in people,” said Dr. John Falletta, Leslie Willis, an exercise physiologist who has tracked STRRIDE senior chair of the Institutional Review Board, which reviews Duke’s participants for five years. “Our ability to collect actual, detailed data on clinical trials. “If we do this carefully, we can build on the answer as a the exercise routines of our participants will allow us to better understand firm foundation for the next set of questions. Duke is poised to do this how exercise affects the body.”

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Top Photo: Jennifer Wilson, who works in the Department of Biological Psychiatry, points to a scan of her brain. The image was captured when she volunteered for a Duke clinical trial.

2009, 2008, 2007 Gold Medal, Internal Periodical Staff Writing 2009, 2007 Bronze Medal, Print Internal Audience Tabloids/Newsletters

>> See VOLUNTEERING FOR SCIENCE, PAGE 5 This paper consists of 30% recycled post-consumer fiber. Please recycle after reading.

Editor’s Note LEANORA MINAI

Newsbriefs

Leanora.Minai@duke.edu

Fight back against cancer April 10

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e value hearing from you.

It means you’re reading the publication – thank you.

Feedback helps improve Working@Duke, now in its fifth year.

After the February issue hit mailboxes and news racks, we got a note from Sue Johnson, a registered dietician whom we featured in an article about nutrition consultations.

Sue thanked us for doing the story, which highlighted a benefit available to all Duke faculty and staff: two free nutrition consults a year. “I am sure that it will raise awareness of these benefits which Duke offers and will encourage more people to take advantage of the Life for Life programs,” Sue said.

In this sense, mission accomplished. A primary goal of Working@Duke is connecting Duke faculty and staff with resources and benefits that help them in work and life.

But sometimes, we miss things. In February, we accidentally left off credits for people who helped us with information and illustration.

Matthew Shangler, an intern in University Archives, researched and compiled information that helped us construct the “Duke Through the Digital Years” timeline. We regret that we did not include a source attribution to University Archives.

We also inadvertently left out a credit for Barbara Puccio, art director for Duke Web Services. She created the cover illustration for “Employees Tune in to Digital Duke.”

Thank you, Matthew and Barbara, for your valuable contributions to the publication.

And readers, please continue sending us your feedback.

Relay for Life, the American Cancer Society's largest annual fundraiser, will be held April 10 on Duke’s Main Quad on West Campus. Relay for Life celebrates the community's cancer survivors, remembers loved ones who have passed and fights back against the disease.

Over 12 hours – from 12 p.m. to 12 a.m. – teams take turns walking or running, and each team is asked to have a representative on the path around the quad at all times during the event. In addition to the relay, there will be food and other activities.

To donate or to start or join a team, visit dukerelay.org.

Stay connected with Duke’s response in Haiti Duke continues to find ways to support the people of Haiti as they rebuild following the Jan. 12 earthquake that killed more than 200,000 Haitians and devastated their country.

To help the Duke community stay informed about relief efforts, a website has been developed: duke.edu/haiti.

Here, individuals can find the latest news about Duke efforts, special events and volunteer opportunities.

“We know that the assistance required in this situation will certainly span many months and, most likely, years,” said Duke University President Richard H. Brodhead.

In February, a team of medical professionals from Duke University Medical Center traveled to Haiti to provide medical support at a Partners In Health (PIH) hospital in Cange, a city about two hours from Port au Prince.

“Given the chaos on the ground and the need for coordination there, we made a decision to work through a trusted partner in PIH, which was already in Haiti and who we know would identify the urgent medical needs and provide the specific logistics support for our relief effort," said Victor J. Dzau, MD, Chancellor for Health Affairs at Duke and CEO, Duke University Health System.

Meanwhile, the Duke community’s local efforts include collecting and shipping surplus medical supplies, gathering shoes and clothing and planning events to raise money and awareness of the needs of Haitians.

Summer classes at Duke for high school seniors Duke employees with children who are high school seniors can offer them a taste of Duke academics during Blue Devil Summer.

Since Duke no longer offers a pre-college residential camp, Blue Devil Summer provides high school seniors the opportunity to explore college-level courses by enrolling in Duke’s summer sessions.

“This new program is an opportunity for high school students to participate in campus life and prepare themselves for college,” said

Kim Price, director of academic services for Duke’s Summer Session.

Applications are due by April 15 for Session I (May/June) and by June 1 for Session II (July/August). Applications must include a high school transcript, two letters of recommendation and scores from the SAT or ACT. If accepted, students will commute to Duke and take courses with undergraduates. Tuition per course is $2,568 to $3,424, with a maximum of two courses per session.

For more information, visit summersession.duke.edu.

U.S. Archivist to speak at Duke David Ferriero, archivist of the United States and former vice provost for library affairs at Duke, will speak at Duke on March 22 as part of this year’s Duke Provost’s Lecture Series on “The Historical Record in the Digital Age.” Ferriero, who worked at Duke from 1996 to 2004, was sworn in as the tenth Archivist of the United States late last year. His talk, “Are We Losing Our Memory? The View from the National Archives,” is at 5 p.m. March 22 in room 130 of the Sociology-Psychology Building on West Campus. The lecture is free and open to the public.

David Ferriero As the nation's top archivist, Ferriero oversees the activities of the National Archives and Records Administration and ensures that highly sensitive presidential papers and electronic records are saved and made available to the public.

For more information, visit provost.duke.edu/speaker_series.

Duke pharmacies offer mail order discount Effective March 1, employees under Duke’s medical insurance plans have a new walk-in option for filling prescriptions for maintenance medications prescribed for 90 days at a time.

Participating pharmacies in Duke Clinic, the Children’s Hospital and Duke Raleigh Hospital now offer 90-day prescriptions under the same guidelines as Medco Mail Order. The pharmacy coverage for these prescriptions includes a lower co-payment than retail pharmacies and waives the $100 pharmacy deductible for brand/nonformulary drugs (except for employees covered by Duke Basic).

For more information, visit hr.duke.edu/pharmacy.

Letters to the Editor must include name and contact information.

E-mail letters to working@duke.edu or mail them to Working@Duke Editor, Box 90496, Durham, NC 27708. Fax letters to (919) 681-7926. Please keep length to no more than 200 words.

Brodhead says Duke is halfway in addressing budget challenge uke University President Richard H. Brodhead told employees during the Primetime employee forum in February that Duke is “on a good path” to meet budget challenges created by the severe economic recession.

Brodhead said instead of expecting to reduce the projected budget in three years by $125 million, the number is now closer to approximately $100 million, “which makes the task a little bit easier.”

“We have achieved somewhere between $50 and $60 million of that reduction, so we have gotten over half of the problem solved in one third of the time we have given ourselves,” he said, referring to the three-year horizon that the Board of Trustees laid out in February of 2009 for reducing the operating budget to adjust to new fiscal realities.

Brodhead offered these figures and took questions as part of a state of the university talk Feb. 16 in Page Auditorium, where 100 gathered, and another 205 participated through live webcast.

Questions from employees centered on whether they will receive pay raises this year, whether employee benefits would be changed and whether there would be large-scale layoffs.

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Duke President Richard H. Brodhead tells employees during the Primetime employee forum Feb. 16 that the university is “on a good path” to meet budget challenges.

VIDEO: Missed Brodhead’s talk? Watch the video: hr.duke.edu/ primetime

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“There may be a possibility for some modest increase, but the emphasis is on the word modest,” Brodhead said of pay raises. He pointed out that last year’s salary freeze for employees earning more than $50,000 prevented the budget deficit from growing by more than $18 million a year. “That means the non-salary increase of last year effectively protected about 200 jobs in this university,” he said.

When asked about benefits, Brodhead emphasized that Duke is attempting to maintain its comprehensive benefit package but must balance salaries and rising benefit costs.

Duke spends $400 million each year on employee benefits, he said.“Last year when you got no raise, we put $25 million more in to support the quality of those benefits.”

A question about a rumor that Duke would layoff 2,000 to 3,000 employees drew a firm response: “That rumor is absolutely and categorically false. There is no such plan,” Brodhead said.

Although the economic situation dominated his remarks, Brodhead said what drives Duke is the excellent education, research and patient care accomplished by faculty and staff in Durham and abroad.

“Let’s look this moment in the eye. Let’s take the measure of this challenge and let’s step up to the challenge to make this place stronger,” he said.

Employees who attended Primetime said they appreciated hearing from the president. Doris Jordan, a program coordinator for the Kenan Institute for Ethics, won a drawing for lunch with Brodhead. “I’ve attended a lot of Primetimes,” she said, “but this will be even better.”

— By Marsha A. Green Senior Writer, Office of Communication Services

DUKE

Tenure of Current Duke Employees

hen Abby Krichman arrived at Duke in 1979, she wasn’t planning to stay long.

“I came for a post-graduate internship in respiratory therapy, and I expected to leave when it was done,” she said.

Thirty one years later, she’s still at Duke.

Krichman is part of a unique segment of Duke’s population: she is among the nearly 1,400 faculty and staff at the University and Health System with 30 to 39 years of service. Another 315 employees have been here 40 or more years, and many have been here long enough to recall when Terry Sanford, former governor of North Carolina, became president of Duke in 1969.

“Employees with long institutional memories bring great value to Duke, and we all benefit from their accumulated wisdom,” said Kyle Cavanaugh, vice president for Duke Human Resources.

Krichman, now manager of the Pulmonary Vascular Disease Center, has enjoyed many different roles at Duke, from direct patient care and supervising in respiratory therapy, to teaching and now clinical research.

“Sometimes I have to pinch myself. I can’t believe I’ve been here this long,” she said. “There have been so many opportunities within Duke that I just never felt the need to go anywhere else.”

Career opportunity continues to attract new employees like Tara Williams, an administrative assistant in the School of Medicine’s Office of Appointments, Promotions and Tenure. She is among the 3,939 hired in 2009, a year marked by economic turmoil but also advances like the opening of Duke’s 10th school, the Sanford School of Public Policy.

Born and raised in Durham, Williams longed to work at Duke ever since completing summer internships at the School of Medicine in 2000 and 2001.

“The benefits are great, and it is such a great working environment,” said Williams, who is 27. “It took nearly a year for me to find a job here because of the economy, but now I hope to stay until I retire.”

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17,364

Number of Employees

16,000 14,000 12,000 10,000 8,000

5,886

6,000 4,000

3,939 3,348

2,000

1,364 315

0 less than 1

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Numbers

W O R K P L A C E FA C T S A N D F I G U R E S

20,000 18,000

By The

10-19

20-29

30-39

40+

Years of Service As of early January, the Duke University and Health System workforce included 32,216 total employees. Most faculty and staff have worked for Duke between one and nine years.

— By Marsha A. Green Senior Writer, Office of Communication Services

Source: Duke Human Resources

Fish to flowers: mobile market is more than veggies uke’s mobile farmers market kicks off in April with more options than ever – and they’re not limited to just leafy green produce.

Faculty and staff can sign up now for shares with 11 local farmers and vendors who will sell seafood, vegetables, meat and flowers from April through September.

Libby Gulley, nurse manager for LIVE FOR LIFE, bought produce and meat last season and plans to purchase a flower subscription, a new offering.

“I find it easier to stop by Duke Gardens after work than to take time to go to a farmers market each weekend,” she said.

Employees participate by registering directly with farmers and vendors and pre-purchasing shares of the harvest.

Food, flowers and products are picked up from 4 p.m. to 6 p.m. each Tuesday at the Sarah P. Duke Gardens.

More than 400 employees participated in last year’s mobile market, organized by LIVE FOR LIFE, Duke’s employee wellness program. The mobile market increases Duke and Durham community access to healthy, local food.

Last season, Duke mobile market participants contributed nearly $82,000 to local, sustainable farming.

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— By Marsha A. Green Senior Writer, Office of Communication Services

What’s mobile?

Produce Locally grown fruits and vegetables Share: Individual, couple and family shares, depending on vendor.

Length of season varies by vendor.

Price: Ranges from $8 per week for an individual box to $28 for a family box.

Vendors: Brinkley Farms, Britt Farms, Coon Rock Farm, Frog Pond Farm, Lee’s Produce, Lyon Farms and Vollmer Farm.

Flowers Annuals, perennials and herbs for cutting Price: $50 subscription buys $55 worth of flowers, including daisies and dianthus in the spring, and asters and zinnias in the summer; a $90 subscription buys $100 worth.

Seasons: Colors of spring (April 20 to June 22), summer favorites (July 13 to September 14) Vendor: Fernrock Flower Farm

Meat Local beef, pork, lamb and chicken Share: Beef by the pound, or a share that includes a variety of cuts, including whole chicken, chops, roasts and ribs.

Price: Smith Angus Farm: $175 for 25 pounds to $1,200 for 200 pounds. Participants pick weekly cuts. The Coon Rock Farm share is $489.60 for six months.

Vendors: Smith Angus Farm, Coon Rock Farm

Seafood Local, sustainably harvested seafood, including summer flounder, mullet, shrimp, spot, hard clams, black drum and gray trigger fish.

Share: Full share: 3-5 pounds; half-share: 1-3 pounds. Order fish either headed and gutted or filleted.

Price: $70 to $420, depending on number of deliveries, share size and choice of preparation.

Vendor: Walking Fish, a Durham-based communitysupported fishery (CSF)

Did you know?

You can purchase ready-to-eat meals from Rosie’s Plate at the Duke mobile farmers market each Tuesday.

Learn more at rosiesplate.com.

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Sign up for Duke’s mobile market at hr.duke.edu/mobilemarket

VoIP phones add cool features, save Duke $2 million ot everyone who calls leaves a message.

That’s one of the reasons Jameca Dupree, a financial analyst in Duke Libraries, likes the new VoIP (Voice over Internet Protocol) phone service in her office.

One-touch access to call logs and phone integration with Duke’s online directory make her work, which often involves calling vendors and payroll representatives, a little easier.

“I like to see the calls I’ve missed,” Dupree said. “I also love the customized ringtones. When I have to step away from my desk to go to the file room, I can always recognize my phone when it rings.”

Dupree is among thousands of university employees who have transitioned to VoIP service in the past year. By the end of March, Duke’s Office of Information Technology will have completed the conversion of 11,000 university lines and 8,000 health system lines, with the goal of converting another 14,000 health system lines by the end of 2011.

When completed, the two-year project will reduce phone service costs

N VoIP’s Top Features 1. Access to online Duke directory.

2. One-button access to voicemail.

3. Easier access to logs of missed, received and placed calls, with details including call length and date/time stamp.

4. Customizable ringtones: Choose from more than 30 and set up different ones for different lines.

5. Background images: Select one of five images: West Campus, Duke Chapel, Duke Marine Lab, the School of Nursing or Duke Hospital.

across the enterprise by more than $2 million annually.

The transition to VoIP, which sends voice calls over existing data networks, allows Duke to retire outdated phone switches that are costly to maintain and difficult to upgrade, said Michael LaGoy, a senior OIT analyst who has been working with departments across campus to review their telephone service needs.

“We’re saving money on the infrastructure by piggybacking on Diann King, clinical trials assistant at Duke, likes the new the data network,” LaGoy said.

VoIP (Voice over Internet Protocol) phone service in her office because, among other features, it lets her set “The upgrades – changing out old network switches, adding new images like the Duke Chapel on the phone display. battery backups – mean the data “I like how easy it is to set your network is much more reliable and user preferences,” said Diann King, a robust.” clinical trials assistant in hematology VoIP also can enable increased research. She spends about 20 percent mobility for users – from moving a phone (and phone number) to another of her workweek conducting phone interviews. “There’s better sound location without paying for a service quality, more functionality, better call, to linking voicemail with other usability, and I love the Duke Chapel services such as e-mail and instant image display choice.” messaging.

For many employees, the new — By Cara Bonnett service means one thing: phones that Managing Editor, News & Information help them work more efficiently.

Office of Information Technology

Learn more about VoIP at oit.duke.edu/vvw/telecom/voip/index.php

Don’t get scammed by cybercriminals TIPS FROM DUKE’S IT SECURITY OFFICE

Protect Yourself • Don’t click on e-mail links that request personal information. Never access an online account by clicking on a link in an unsolicited e-mail.

Instead, open a new browser window and type in the correct Web address.

• Ignore pop-up windows that say your computer has a virus. They commonly download malware to your system.

• Forward suspicious e-mails, with full headers, to help@oit.duke.edu.

ay Webb, Duke’s costume shop coordinator, knows a thing or two about people masquerading as someone they’re not.

That’s why she was surprised when she almost fell victim to a recent e-mail that looked as if it came from Duke’s IT Security Office. It was actually a “phishing” attack aimed at luring Webb into clicking on a dangerous internet link that took her to a site that wanted her NetID and password.

“Usually, I look out for stuff like that,” she said. “This was a sneaky one.”

The e-mail – sent in November to Duke faculty and staff – asked Webb to click the link to update her e-mail account. But that link led to a phony website, where scammers could collect Duke user names and passwords to get personal and financial data.

Fortunately, Duke’s IT Security Office was alerted to the scam and quickly responded by blocking access to the phony site from the university’s network.

But that phishing attempt won’t be the last. Duke faces similar attacks about once a week, and scammers are constantly trying new tricks to steal your personal data, security analysts say.

Nationally, phishing attacks spiked 200 percent from May through September 2009, according to IBM’s X-Force research team, which monitors vulnerabilities, exploits and active attacks, viruses and other malware, spam, phishing and malicious web content. Many phishing attacks target Web mail and social networking accounts.

Valid Web mail accounts, in particular, are considered highly valuable “virgin” assets, useful for sending out spam

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e-mail, said Rachel Franke, a Duke security analyst.

Clicking on a bad link also can turn control of the victim's computer over to the attacker, who can then use it to steal data or hijack online financial accounts.

“Any infected or compromised computer puts the entire Duke network at risk,” Franke said.

One rule of thumb, she said: Duke IT personnel will never ask for a user name or password in e-mail, so don’t give up that information.

From now on, Webb said, she’ll call the OIT Service Desk if she’s ever unsure about a fishy-looking e-mail.

“I don’t think most people understand how it works,” Webb said. “But if you have any doubt, don’t click.”

— By Cara Bonnett Managing Editor, News & Information Office of Information Technology

4 Visit Duke’s Security Office at security.duke.edu for current threats.

Volunteering for Science CONTINUED FROM PAGE 1 visit the clinic five times over six weeks to receive different doses of the vaccine and have their blood tested for antibodies.

The study team posted fliers and listed the study online, “but after the local media interviewed Dr. Chip Walter, the principal investigator, the floodgates opened,” said Kathy Lattimore, a clinical trials assistant on the study team.

Among the 100 volunteers who enrolled in eight days was Falletta, the senior chair of the Duke Institutional Review Board.

“I volunteered because I didn’t want an upcoming trip to China disrupted by the flu,” he said.

As someone who reviews clinical trial protocols on a daily basis, Falletta appreciated seeing first-hand how the study team treated each individual. “Doing research on people is a privilege,” he said, “not an inalienable right.”

Common Ground

Elaine Ray, right, receives tips from Center for Living exercise physiologist Leslie Willis. Ray, a financial analyst at Duke, worked out daily for a year at the Center for Living as part of a clinical study on exercise and wore a heart rate monitor, right.

Ray’s dedication to the study was intense.

She had a near perfect attendance record, and even took her monitoring equipment on vacation, most recently to Las Vegas. “I just strapped on the monitor and walked up and down the strip,” said Ray, who is 60.

For completing the trial, Ray received $300 and an additional year’s free membership to the Center for Living fitness club.

“I enjoyed the original study so much that I enrolled in several substudies,” Ray said. “Being involved in studies helps keep me looking and feeling young.”

Employees participate in research on their own time, but their involvement in scientific discovery often affects their job at Duke.

Lisa Anderson, the clinical trials assistant who participated in a study to learn how women respond to the breast cancer treatment drug Tamoxifen, said that being a participant helps in her work with patients.

Routines like having blood drawn and completing long questionnaires enhance understanding and remind Anderson why she continues to volunteer for trials: maybe, just maybe, she can help defeat the cancer that killed her mother 10 years ago.

“I sometimes tear up when I describe the importance of clinical trials,” Anderson said. “It brings back memories of my mother. But every once in a while, a patient will mention that they, or someone they know, has had their breast cancer treated with Tamoxifen. And I think, ‘Hey, I helped make that happen.’ ” — By Marsha A. Green Senior Writer, Office of Communication Services

Four trials, nine months Jennifer Wilson’s busy lifestyle lends itself best to quick bursts of participation in scientific studies. She has volunteered for four clinical trials in nine months.

“I base my choice in large part on how much time is involved,” said Wilson, a clinical trials assistant II in the Department of Biological Psychiatry.

In October, she gave a blood sample and had her scalp photographed in the Department of Dermatology for a study about hair loss and iron Jennifer Wilson received this image of her brain levels in blood. “I did that one on as part of a two-hour clinical trial study on mood my lunch hour,” she said. “It was and nutrition. quick and painless, and I came away about 20 minutes later with $15.”

Earlier last year, a scan of Wilson’s brain helped further research in the area of mood and nutrition.

“I’ve always wondered what it would be like to have an MRI,” she said. “When I saw a flier recruiting healthy people for a study involving an MRI, I signed up.”

She scheduled vacation time to participate in the two-hour study and came away with a CD of images of her brain and $80. “I don’t do it just for the money,” said Wilson, who is 39, “but it is nice to have some to splurge with.”

Fighting Flu In late summer of 2009, Duke was one of 10 sites conducting trials of the H1N1 flu vaccine for the government. The timeline was tight.

Duke needed to find 130 adult volunteers quickly and schedule them to

Find a Trial Dukehealth.org Clinicaltrials.gov, a national registry of all clinical trials in the U.S. 䡵 Check newspapers or campus bulletin boards 䡵

Editor’s Note: In reporting this article, Working@Duke asked researchers to query clinical trial participants to see if any would be interested in sharing their experiences.

Participation in clinical trials is confidential, but the employees featured in this article volunteered to be included to help raise awareness about clinical trials.

What’s a clinical trial?

A clinical trial (also clinical research) is a research study in human volunteers to answer specific health questions.

Through clinical trials, researchers at Duke learn which approaches are more effective than others. A number of treatments that are now standard were first shown to be effective in clinical trials.

Scientists may conduct clinical trials to accomplish a variety of research goals. The different types of clinical trials are: ■ Treatment trials, which test new drugs, medical devices, medical procedures, or combinations of treatments ■ Prevention trials, which look for better ways to prevent diseases through medicines, vaccines, vitamins, minerals, or lifestyle changes ■ Screening trials, which look for new ways to test for the presence of a disease or health condition ■ Quality of life trials, which explore ways to improve comfort and quality of life for chronically ill individuals Source: dukehealth.org

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Duke police to bike 250 miles in honor of fallen officer CHARLES CALLEMYN SERVED THE DUKE AND DURHAM POLICE DEPARTMENTS sk Duke police Sgt. Mark Faust why he’s pedaling 250 miles in May, and the answer is simple.

“Callemyn,” he says.

Charles J. Callemyn was killed in a single car accident Feb. 17, 2007, while responding to back-up an officer on a traffic stop. He lost control of his car on Holloway Street and struck the underpass of North Carolina Highway 70 in Durham.

At the time, Callemyn Former Duke Police Officer Charles was a Durham police officer Callemyn, left, with his mother, Cathy with six previous years of Carter, a Duke employee. Callemyn served with the Duke University Police police service at Duke, where Department from 2000 to 2005 before his mother works. He was joining Durham police. He was a veteran 33, a father of two. of the U.S. Marines.

“There’s a lot of people you work with and some become friends,” Faust said.

“Charles was more than a co-worker to me.”

In honor of Callemyn and other fallen officers, Faust and Duke sergeants David Johnson and Rekayi Isley formed “Team Duke” and will bike in the Law Enforcement United Memorial Ride from Chesapeake, Va.,

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Want to help?

To donate to Team Duke, go to the ride website lawenforcementunited. org and select “Donate Now,” or call Duke Police Sgt. Mark Faust at (919) 684-4115.

to Washington, D.C., during National Police Week in May. They will be among more than a thousand riders from across the country who stream into the District of Columbia and gather at the National Law Enforcement Officers Memorial for the annual National Peace Officer Memorial Day services.

Callemyn’s mother, Cathy Carter, will be there May 13 to watch the procession of cyclists and participate in the services. Her son’s name is among the names of more than 18,600 other fallen officers carved in the memorial’s marble walls.

“Charles would be touched to know that the guys are still thinking about him, still remember him and want to do this in his honor,” said Carter, a 30-year Duke employee and assistant director of the Arts and Sciences facilities office. “Our family is excited.”

To ride as a team, Faust and the other Duke riders must raise $4,500. Proceeds will benefit the memorial and other police charities like the Officer Down Memorial Page website.

For Johnson, the Duke sergeant on Team Duke, the ride will have another special connection to his friend and former colleague: he’ll be on Callemyn’s bike.

“It’s just a matter of being part of a group that cares to do this for fallen family,” Johnson said.

— By Leanora Minai, Working@Duke Editor

lawenforcementunited.org

Borrow and save on books with Duke Libraries By the Numbers 10 Number of Duke libraries

5,000 New items every month

6 million Total volumes

60,000 Magazine/serial subscriptions

25,000 Films

297,000 Circulation at Perkins Library, including renewals

380,000 Items shelved at Perkins Library (includes returns and new books)

1.7 million Gate count (traffic into Perkins Library) (Figures based on 2008-09 academic year)

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hile the economic downturn has hurt sales in many industries, the consumer spending slump has been beneficial for one group in particular – bookworms.

Many bibliophiles are turning to libraries to borrow books for free, and it’s no different at Duke, where the library system saw a borrowing increase of 16 percent from 2008 to 2009.

Duke employees like Julia Portwood-Mallory make the short walk to Perkins or Lilly libraries instead of shopping at the bookstore.

“The first time I went over to Perkins, I just wanted to look up a book to see if it was available, and I didn’t really think that employees could check books out,” said PortwoodMallory, an administrative assistant for Iron Dukes. “I love being able to walk right over, easily check something out with my DukeCard, and I can take it home to read.”

Portwood-Mallory started working at Duke in 1991, but it wasn’t until last year she started using the library almost every month to borrow books or read magazines from a selection of more than 60,000 serials.

“There’s such a great variety,” she said. “And of course, it doesn’t cost anything.”

But the benefit of the Duke libraries isn’t just for the latest best-selling reads. Employees can also borrow CDs, DVDs or even laptops and Kindles.

Steve Smith, a professor in the Department of Biomedical Engineering, has used the libraries to borrow books on science, travel and a collection of photos of meteor impacts throughout the world. He regularly uses interlibrary loan, which allows Duke libraries to find books for members of the Duke community from other libraries around the Triangle, state or country – and have them delivered.

W

library.duke.edu

Stephen Goranson, a stack maintenance assistant at Perkins Library, puts books back into shelves. Duke University Libraries feature six million total volumes.

“I like to use Duke’s libraries because it has resources the public libraries don’t and I can find more obscure books,” Smith said. “I almost never buy a book anymore because I always use a Duke library or public library.”

Employees can also download books on topics like business or robotics or view photographs and advertisements from around the country that date back more than 100 years to view on their computers or mobile devices. They can also try to find favorite books in movie since the libraries have a collection of more than 25,000 films.

“We really do have something for everyone,” said Michael Finigan, head of Access and Delivery Services for Perkins Library. “Even if we don’t have something in particular that someone wants, we’ll see that we get it from a library that possesses it.”

— By Bryan Roth Writer, Office of Communication Services

Sustainable uke YO U R

S O U R C E

F O R

G R E E N

N E W S

AT

D U K E

How It Works 1 Visit a cashier at the Great Hall on West Campus, pay $5 and receive an “EcoClamshell” key ring token.

Junior Kirsten Moy, left, hands her “Eco-Clamshell” to-go container to Thurman Walker, a Dining Services employee in the Great Hall. The reusable containers can be used at stations in the Great Hall on West Campus.

Green dining to-go wo or three times a week, Bisa Meek walks from the Allen Building to the Great Hall for lunch.

Sometimes, she carries food back with her in a plastic container.

She felt guilty throwing away the plastic container. Not anymore.

Meek and more than 300 other Duke community members recently made a change to reusable to-go containers, which allow Duke to reduce waste because fewer plastic containers are thrown away. With these new “Eco-Clamshell” containers – which get their name because they open and close like a clam – Duke saves money and helps the environment.

“There are a lot of things I can’t change, and I can’t influence, but I completely believe that every little bit helps,” said Meek, an administrative assistant for Trinity College of Arts and Sciences. “As everyone becomes more aware of the environment and what it means to add to the trash, little things like using a reusable to-go container can add up to a big difference.”

That was the idea when a group of undergraduate students studied reusable to-go containers last spring. In addition to looking at how similar programs have fared at other places like University of Florida and University of North Carolina-Chapel Hill, students studied behaviors at the Great Hall, where they found almost half of the customers used plastic to-go containers that can rarely be recycled because of sanitary specifications.

When students shared their report with Andrea Myrick, Duke’s green purchasing program coordinator for Procurement Services, the decision was easy.

“There’s so much waste that’s being created with to-go containers because even if students or employees are dining

T

in the Great Hall, they’re still using them instead of plates and trays,” Myrick said. “If that’s the preference, then we needed to see what we could do to get rid of the waste.”

The new clamshells are like current to-go containers used at the West Campus eatery, except they’re made of environmentally-friendly polypropylene, a type of hard plastic. The containers can be washed and reused, as opposed to being thrown away. After use, diners drop off the container at a station near the cashier. The containers are then run through the same sanitizing process as other plates and utensils.

Students and employees who want to participate pay $5 to join the program with cash, credit, food points or the Flexible Spending Account accessed with a DukeCard. The containers are only available and used in the Great Hall on West Campus.

The start-up cost of the container program is funded through the Sustainable Duke Green Grant Fund established by Executive Vice President Tallman Trask.

It supports projects that yield environmental, social and economic benefits to Duke and the Durham community.

Kirsten Moy, a junior active in several student-run sustainability groups, said that using a new container is a comfort she’s happy to have – knowing that she’s doing her part to make Duke greener.

“I’m excited for the awareness that it’s bringing because it shows we’re excited to do our part to help the environment,” she said. “Hopefully this will get people thinking about reassessing how much waste they contribute during the day.”

2 When dining at the Great Hall, give your token to an employee when ordering your food or requesting a container.

3 After using the container, rinse it out, bring it back and leave it in the drop station to be cleaned and sanitized.

4 Once your container is in the drop station, head over to the cashier to pick up a replacement token.

The token can be turned in for a container for another meal.

VIDEO: See how the “EcoClamshell” works at dining.duke.edu

— By Bryan Roth Writer, Office of Communication Services

7 Stay informed about sustainablility at duke.edu/sustainability

WORKING@ DUKE

dialogue@Duke

HOW TO REACH US Editor: Leanora Minai (919) 681-4533

“What would you do to get free tickets to the men’s NCAA Final Four in Indianapolis?”

leanora.minai@duke.edu Assistant Vice President: Paul S. Grantham

“

(919) 681-4534 paul.grantham@duke.edu

Just about anything. Crazy things come to mind. I don’t think I’d run around naked …

I’m afraid of heights, but maybe I could bungee jump from the top of the Duke Chapel.”

Nelda Webb Staff assistant, Rare Book, Manuscript and Special Collections Library 21 years at Duke

Graphic Design & Layout: Paul Figuerado Photography: Bryan Roth and Marsha Green, Office of Communication Services, and Duke University Photography.

“

I’d be willing to sing the national anthem at one of the games, except I’d be promptly run out of the stadium by irate fans for my singing. Plus, I’m terrified of singing in public.”

Working@Duke is published monthly

by Duke’s Office of Communication Services. We invite your

Warren Smith Associate professor, Historical Theology 8 years at Duke

feedback and suggestions for future story topics.

Please write us at

Got a story idea?

Write

working@duke.edu or

Working@Duke, Box 90496,

“

I don’t think I’d want those tickets. I would say I’d try to get them so I could give tickets to my son, but I’m sure I’d love to have tickets to something at the Durham Performing Arts Center instead.”

705 Broad St., Durham, NC 27708 Call us at (919) 684-4345.

Send faxes to (919) 681-7926.

working@duke.edu or Call

681-4533

Barbara Bell Clerk, Perkins Library Access and Delivery Services 30 years at Duke

— By Bryan Roth Writer, Office of Communication Services

Join the Facebook fan page for Working@Duke at facebook.com/workingatduke

PERQS

The Walking Company Triangle Town Center 5959 Triangle Town Blvd.

Raleigh Cary Towne Center 1105 Walnut St. Cary

E M P LOY E E D I S CO U N TS

thewalkingcompany.com

A comfortable savings on footwear

C

am Kelly was on a hunt for that special shoe.

She wanted a pair that absorbed the shock of walking and was kind to her back. She saw an ad for MBT, the “anti-shoe,” in the pages of MORE, a women’s magazine. She was eager to try the shoes, but the $250 price tag put a damper on the idea.

Kelly got good news when she opened a recent e-mail from PERQS, Duke’s employee discount program. The Walking Company in Cary and Raleigh offers a 15 percent discount to Duke employees. She called the store in the Cary Towne Center and confirmed it carried the MBT brand.

“The discount gave me additional motivation to go out and try them on,” said Kelly, assistant vice president for principal gift programs in University Development. “The salesperson let me put them on and walk around the mall. I loved them.”

She left the store wearing MBT sneakers, having saved more than $35.

For a full list of PERQS discounts, visit

hr.duke.edu/discounts

Kelly has had the shoes a year now and wears them to shop, walk her dog, Duke, and cruise through airports on business trips. “They are somewhat peculiar looking shoes, and I have been stopped many times in airports by people wanting to know more about them,” she said. “But they certainly are comfortable.”

Comfort is at the core of The Walking Company’s philosophy.

They carry brands such as Dansko, Ecco, MBT and New Balance, including sneakers, sandals, dress shoes and clogs.

D U K E T O D AY

Cam Kelly, assistant vice president for principal gift programs in University Development, ties her MBT “anti-shoe” before a walk with her dog, Duke.

She bought the shoes with PERQS, the employee discount.

To get the discount, employees must show their DukeCard and photo ID. The discount applies on all purchases (excluding gift cards and UGG products).

“I just went back over the holidays to buy a pair of Dansko clogs I wanted,” Kelly said. “I don’t often see these shoes on sale, so the PERQS discount sealed the deal.”

— By Marsha A. Green Senior Writer, Office of Communication Services

For daily news and information, visit duke.edu/today