November, 2007 Working@Duke by Working Duke

WORKING@DUKE

STICK IT TO THE FLU Dr. George Jackson says one of the best ways to prevent influenza is getting the flu vaccine.

N EWS YO U CA N U S E

GET FIT

This season’s Eat Wise and Exercise program at Duke begins with an essay contest to win a lifestyle makeover in 2008.

Vo l u m e 2 , I s s u e 9

SUSTAINABLE DUKE

The Duke community is invited to tour Duke’s new Smart Home, an energyefficient residence hall and laboratory.

November 2007

What if it happened here? DUKE’S EMERGENCY RESPONSE PLAN ince the shootings at Virginia Tech in April, several Duke committees have been analyzing Duke’s own emergency response policies and procedures, researching best practices at other universities and studying new technology and communications systems. The result: in an emergency, Duke’s staff, faculty and students will get information quickly and in numerous ways. The Duke community will also see enhanced systems to help the campus return to normal operations after an emergency has ended. “This issue has been taken very seriously,” said Kemel Dawkins, vice president of campus services who led the review of Duke’s emergency plans in coordination with President Richard H. Brodhead, Executive Vice President Tallman Trask III and other senior leaders. “The university has devoted considerable effort into reviewing our current procedures and identifying best practices at other institutions. Our new plans will significantly improve our preparedness.” One key area where improvements have been made is communications, Dawkins said, noting the recent adoption of a new, university-wide crisis communications plan. A companion emergency management plan that includes coordination with Duke University Health System is in the final stages Kemel Dawkins of review by Brodhead and senior leaders. As part of the new plans, senior officials will invest in new, dedicated computer servers to speed e-mail communications. Duke is purchasing a siren and voice-announcement system to broadcast messages across large areas of campus. A system called eNotify will be used to send email, pager and phone messages to senior campus administrators, who would then be charged with helping to communicate information and activate emergency plans. The university will also expand wireless coverage in residence halls to reduce the chance that students would not receive an emergency message due to limited Internet access. Some ideas are still being considered. For instance, a text-messaging system could be a useful way to notify the Duke community about an emergency, and Dawkins said the university is continuing to investigate options and will likely add other capabilities as technology evolves. “We’re making a significant investment in technology and communications systems to improve what we already have,” Dawkins said. John F. Burness, senior vice president for public affairs and government relations, has convened a crisis communications team with representatives from more than a dozen units around the University and Health System. The group has been meeting regularly to review procedures and develop systems for each unit to communicate quickly in an emergency.

Top: Virginia Tech students sign a book in memory of those killed on the Blacksburg, Va., campus April 17. Photo by Reuters/Chris Keane.

2007 Gold Medal, Internal Periodical Staff Writing 2007 Bronze Medal, Print Internal Audience Tabloids/Newsletters

DUKE’S EMERGENCY PREPAREDNESS

AT A GLANCE • Duke will invest in new, dedicated computer servers to speed e-mail communications. Duke will also purchase a siren and voiceannouncement system to broadcast messages. • A system called eNotify will be used to send e-mail, pager and phone messages to campus administrators, who would then help communicate information and activate emergency plans.

• The university’s wireless coverage will be expanded in residence halls to reduce the chance that students would not receive an emergency message.

• The emergency plan will be tested through regular drills to ensure operations and communications procedures meet the needs of a changing campus.

For more info, visit

www.emergency.duke.edu

>> See EMERGENCY, PAGE 5

This paper consists of 30% recycled post-consumer fiber. Please recycle after reading.

LOOKING

AHEAD @ DUKE NOVEMBER 7 : : Wednesdays@ The Center; Eric Mlyn, DukeEngage director, and Dr. Mbaye Lo, instructor of Arabic, discuss “DukeEngage: A Pilot Program in Yemen,” noon, room 240, John Hope Franklin Center, 2204 Erwin Rd. NOVEMBER 12 : : Duke’s Smart Home key note; three speakers, including Ed Begley, Jr., HGTV, tackle, “Can we live environmentally sustainable lives and still embrace technology?” noon, Page Auditorium.

DECEMBER 3, 6 & 7 : : Duke holiday receptions for faculty, staff, friends and colleagues; 2 p.m. to 4:30 p.m. Dec. 3 in Searle Center; 11 p.m. to 12:30 a.m. Dec. 3 in Duke North Atrium; and 2 p.m. to 4 p.m. Dec. 6 in Von Canon Room, Bryan Center. Shabbat services are 6:15 p.m. Dec. 7, followed by dinner at 7:30 p.m. at the Freeman Center for Jewish Life.

For more events, check the university’s online calendar at http://calendar.duke.edu

Newsbriefs Name that Web site, win an iPod touch What’s in a name? For one lucky Duke faculty or staff member, it could be a new iPod touch, valued at $299. Duke is introducing a new Web site in early 2008 that will offer faculty and staff more flexibility and convenience to view and update personal information at Duke. Faculty and staff will have the ability to access and update such personal information as home addresses, pay statements, direct deposit and retirement plans. The new Web site will include sections such as My Profile, My Pay, My Benefits and My Career. Eventually, the site will be a “onestop-shop” location allowing faculty and staff to enroll in benefits, renew parking, track time off and access other accounts and tools. But the Web site needs a name–one that reflects its purpose, content and audience. The first person to submit a name that is chosen will win a new iPod touch, which allows users to listen to music, see photos and access Web sites using similar touch technology as the iPhone. Submit suggestions online at www.hr.duke.edu/name by Nov. 30. Names with trademarks or copyrights are not eligible.

Duke named among top family-friendly employers For the sixth consecutive year, Duke University and Health System has been named one of the top family-friendly workplaces in North Carolina by Carolina Parent magazine. The magazine published its ninth annual family-friendly list in September. Among the family-friendly programs that Duke enhanced in the past year was the Duke Child Care Partnership, which now provides priority placement at 30 area child care centers for Duke parents. The partnership was created in 2003 as part of a $200,000 grant from Duke to the Child Care Services Association to improve the quality of child care in the community and improve access to these centers. Duke offers many other familyfriendly programs, including tuition assistance and the Mobile Farmers Market, which provides an opportunity for faculty and staff to buy a weekly share from a participating farmer and pick it up on Duke’s campus.

“We are honored to be recognized,” said Clint Davidson, vice president of Human Resources. “While we have been named to this prestigious list for six consecutive years, we continue to improve existing programs and introduce new ones to make Duke a more supportive place for faculty and staff who are managing the difficult challenges of work and family life.” For more information about Duke’s programs, visit the Duke Human Resources Web site at www.hr.duke.edu/benefits/familyfriendly.html.

Home address information restricted As As part of Duke’s continuing effort to enhance information security, home addresses and phone numbers will no longer be included in the printed Duke University Telephone Directory. The telephone directory, published annually by the Office of Information Technology, has historically included home addresses and telephone numbers for employees, unless they opted not to have that information included. As defined by Duke’s policy regarding use of Human Resources and Payroll data, home addresses and home phone numbers will be restricted for official business and administrative purposes only. Faculty and staff can view their individual home address and phone number at www.duke.edu/online. Requests for changes or updates in home address or phone number should be sent to the employee’s payroll representative.

Enhanced smoking cessation offer ends December 31 Get a jump on your New Year’s resolution to quit smoking through Duke's LIVE FOR LIFE tobacco cessation resources and programs. Through Dec. 31, all Duke faculty and staff, regardless of benefit status, and their spouses or same-sex partners, can take advantage of free cessation programs. Employees who are enrolled in a Duke health plan and a LIVE FOR LIFE tobacco cessation program get their first three month supply of the stop-smoking prescription drugs, Chantix (varenicline) or Bupropion, with no co-pay. Duke employees who register for a LIVE FOR LIFE tobacco cessation program receive a 75 percent discount on a first month's supply of nicotine replacement medications–gum, lozenge and patches. Visit www.hr.duke.edu/tobaccofree for more information.

Letters to the Editor must include name and contact information. E-mail letters to working@duke.edu or mail them to Working@Duke Editor, Box 90496, Durham, NC 27708. Fax letters to (919) 681-7926. Please keep length to no more than 200 words.

Same-sex couples benefit from Duke’s domestic partner policy oseph A. Porter and Laurel Ferejohn are proud to work at Duke – not just because of its reputation and numerous accolades, but because Duke believes in equality and was at the forefront in recognizing same-sex partnerships. Porter, an English professor at Duke since 1980, remembers when Duke made health care benefits available to same-sex partners. Porter and his partner, Yves Orvoën, are enrolled in Duke’s health care benefits. “It made my partner and me feel very grateful to be here,” said Porter, a strong proponent for the benefits. “It made us feel proud of the university. Duke has a really noble record of fighting prejudice.” Duke was one of the first Joseph A. Porter, left, and Yves Orvoen employers in the state in 1994 to make health insurance benefits available to same-sex partners. The change was based on Duke’s equal opportunity policy, which states that Duke will not discriminate based on sexual orientation. The latest revision to the same-sex spousal equivalent benefit was in 2003 when the enrollment procedure was simplified to be more in-line with the enrollment procedure for married couples.

Faith Gardner, left, and Laurel Ferejohn

Learn More Duke faculty and staff may register same-sex spousal equivalents by completing the “Affidavit of Same-Sex Spousal Equivalent Relationship” form at www.hr.duke.edu/benefits/ same-sex and submitting it to Duke Human Resources, 705 Broad St. For more information, call (919) 684-5600.

Faculty and staff members who complete a confidential same-sex spousal equivalent affidavit with Duke Human Resources are eligible to cover their partners under their health, dental and vision plans. After health insurance was offered in the ’90s, other benefits such as life insurance, became available to partners of employees. Now most benefits available to married couples are also available to same-sex couples, including coverage for dependents. Due to Internal Revenue Service code, reimbursement accounts are not covered. Benefits manager Bill Phillips encourages employees to register their partners, even if they don’t enroll in health benefits. “In the case of an employee’s death, there are benefits available to their partner, like the pension plan and Children’s Tuition Grant program, but the partner must be on our records,” Phillips said. Laurel Ferejohn, journals senior managing editor at Duke University Press, and her partner Faith Gardner, are enrolled in Duke’s health, dental, and vision benefits. Before joining the staff at the Press, Ferejohn worked at a publishing company that did not offer insurance benefits to same-sex partners, so the couple bought Gardner an individual policy for nearly $400 a month. “It really highlighted how lucky we were when we had coverage at Duke,” said Ferejohn, who has worked at the university for most of the 24 years since 1983, and is glad to be back. “At Duke, I feel included and valued – we both do – because our partnership is acknowledged and supported with benefits.” — By Elizabeth Michalka Writer, Human Resources Communications

Ask Dr. George Jackson, M.D. Director of Employee Occupational Health & Wellness dispels flu shot myths What’s the best way to prevent the flu?

One of the best ways to prevent influenza, also called the flu, is by getting the flu vaccine every year. Getting a flu shot reduces your chances dramatically of getting the flu. Frequent hand washing is an equally important method to avoid the flu and other respiratory illnesses.

Why is it important to get the flu shot?

We haven’t had a tough flu season the past few years, so I’m worried people are less concerned with getting the flu shot. You just never know when you’ll have a bad flu season. Most adults can survive the flu, but for the very young and elderly, the flu can be devastating. About 25,000 to 35,000 people die of the flu every year.

get the shot early enough because after you get the vaccine, it takes your body about two weeks to build immunity to the virus.

How effective is the shot?

If you have been infected with the flu virus before getting the shot, the vaccination won’t help you. You must get the shot before you’re exposed to the virus. Because the vaccine contains weakened influenza virus particles, your body recognizes it as a foreign substance when it’s injected and begins to create antibodies against it. So when you’re exposed to the actual flu virus, you’ll be able to fight it off.

Can the shot give me the flu?

You cannot get influenza from the flu shot. I understand that most people don’t like to get a shot. Overall, there’s a very low risk of side effects or complications. You cannot get influenza from the vaccine because the virus particles in the vaccine are altered and cannot reproduce or cause illness. A large amount of testing is done on the vaccine to ensure that it’s safe.

When should I get the flu shot?

The best time to get the shot is in October and November. The flu shot is effective for six months in most people. You don’t want to get it so early that flu season is still active when the shot wears off. It’s also important to

Why is hand washing important?

Rita Oakes, left, nursing supervisor for Occupational & Environmental Medicine, is one of the nurses who will administer the flu vaccine. At right is Dr. George Jackson, director of Employee Occupational Health & Wellness

Hand washing prevents passing the flu virus among friends, colleagues and patients. When people have the flu their bodily fluids, like saliva, contain the virus. If they cough in GET YOUR FLU SHOT their hands, their hands get Free flu shots are available for Duke faculty and staff at contaminated, as does anything they various locations. From 9:30 a.m. to 3 p.m. Nov. 8, the touch. If someone else touches a vaccine will be offered during the LIVE FOR LIFE Health contaminated item, they can pick Fair in the Searle Center. Through January 2008, the up the virus. Employee Occupational Health & Wellness clinic in the Red — By Elizabeth Michalka Writer, Human Resources Communications

Zone, basement level of the Duke South building, will offer the vaccine from 8 a.m. to 4 p.m. Monday through Friday (except for Wednesday from noon to 2 p.m.). A current Duke ID must be presented. For a complete schedule and location updates, visit www.hr.duke.edu/eohw.

New Duke Credit Union office offers convenience, technology

n ATM, Internet kiosk, digital flat-screen message boards, remote drive-thru tellers with two way image screens – even a complimentary coffee bar – adorn the new Duke University Federal Credit Union in Durham. It all adds up to convenience. “Credit Union members will quickly notice the emphasis on technology,” said Lee Fogle, CEO of Duke’s Credit Union. “Elevating the convenience level of the Credit Union is our new tradition.” The Credit Union, which has 16,500 members, is owned by and serves Duke employees, alumni, retirees, and their families. The Morreene Road and Guess Road offices are now consolidated into one main branch in the former Wachovia space at Erwin Square Plaza, 2200 W. Main St. Members began streaming through the lobby in October, and grand-opening events are Dec. 5-7. The new space brings together all 38 credit union employees, including the call center, operations staff and loan officers. The Duke North and Duke Raleigh Hospital service centers will remain open. “All of that efficiency will translate into better service for our members,” said Fogle, pointing out that the university and health system were instrumental in helping make the move to Erwin Square possible. The new Erwin Square facility has two on-site ATMs, a coin counter, an Internet access station, and a direct line to the call center. Members can go online from home to obtain an immediate answer on loan qualifications. “Our members are telling us that they need more ATMs,” Fogle said. “Almost 95 percent of credit union transactions are now done remotely via debit cards, ATMs

WANT MORE INFO?

Grand Opening Events

and the Internet. This trend has lessened the need for branches, and has heightened the need for technology.” Two financial guidance counselors have been added to the credit union to work with members on budgeting, loan readiness and tracking household cash flow. Inhouse mortgage specialists will conduct home-buying workshops, and the expanded mortgage department offers home loans for 100 percent financing with fiveyear fixed rate options and competitive rates, rather than adjustable rate mortgages. “We are educators first, lenders second,” Fogle said. “We don’t make loans to people who aren’t ready, but we will work with you so you will be able to qualify.” The nearly 18,000-squarefoot leased space also includes a community room for financial seminars open to the Duke community. Outside, there are drive-through teller windows, a night depository, drive-up ATM and dedicated parking spaces, including a parking deck. “We are very excited about our new abilities to deliver more convenient service to our members,” Lee Fogle, right, chief executive officer for Duke University Federal Fogle said. — By Nancy E. Oates Working@Duke Correspondent

Visit www.dukefcu.org

Credit Union, tours renovations at the new Erwin Square offices with credit union board members, including Dean Freck, left, vice chair.

Dec. 5 2 p.m. Ribbon Cutting

Dec. 7 7 a.m. to 6 p.m. Open House Box lunch for the first 250 people and special giveaways, including one grand prize get-away weekend for two.

Win a lifestyle makeover and start the New Year feeling healthy How To Enter Submit an essay at www.hr.duke.edu/eatwise; by fax, (919) 684-1852; by campus mail, Box 3200 DUMC; or in person, LIVE FOR LIFE offices, Employee Health and Wellness, ground level, Duke South Clinic, Red Zone. Essays must explain in up to 500 words why you or your group deserves a lifestyle makeover. Include name, phone number, e-mail address, date of birth, Duke unique ID, height and current weight.

Essay Contest Prizes Individual winner: weekly fitness and nutrition consultations; gym membership for six months; new athletic shoes. Group winner: monthly demonstrations on nutrition, fitness and stress management; fitness and nutrition consultations; fitness videos; discount on athletic shoes.

balanced diet and regular exercise should be a lifetime goal, but how do you change habits and start living healthier? Participate in Eat Wise and Exercise at Duke. That’s what Larry Silver did this year, and he lost 60 pounds. Silver, a senior IT analyst at Duke, plans to participate again in the upcoming Eat Wise and Exercise program. “The program was very practical and helpful, but I was also ready to listen and change,” said Silver, who is 57. “My overall health has improved – my blood pressure is down, and I have more energy now. I feel much better about myself.” This season’s Eat Wise and Exercise program, formerly called Eat Smart, Move More, begins with an essay contest to win a lifestyle makeover sponsored by LIVE FOR LIFE, Duke’s employee health promotion program. Individual employees and groups with eight to 15 employees may enter through Nov. 30. The essay – up to 500 words – must describe why candidates should be chosen for the makeover. One employee and one group (minimum of eight; maximum 15) will be selected by Dec. 10. (See sidebar for prizes.) “We are looking for committed people who are ready to take action and improve their health,” said Jennifer Arnold, Live for Life nutritionist and Eat Wise and Exercise Larry Silver program coordinator. “We will give the essay winners and other program participants the tools they’ll need to stay healthy and motivated even after Eat Wise and Exercise is over.” The makeover begins Jan. 14, and essay winners will post their activities and successes online for others to read during the 10-week program. Arnold said that faculty and staff who do not win the makeover are still encouraged to participate in Eat Wise and Exercise to receive advice and tips on how to live healthier. Participants will also have the opportunity to attend a motivational seminar. “The program is for people at all levels of fitness,” Arnold said. “You set your own goals, and we’ll provide the support.” All participants in Eat Wise and Exercise will be eligible to receive $10 in LIVE FOR LIFE money for each week (up to 10 weeks) they record health goals, weight and exercise online. The dollars may be used at the LIVE FOR LIFE store. “I have tried many diet and exercise programs,” Silver said. “They only worked short-term. Everything I’ve learned through LIVE FOR LIFE is helping me to be healthier in the long-term.”

— By Elizabeth Michalka Writer, Human Resources Communications

Step into proper running and walking form

ore than two dozen Duke faculty and staff gathered at Wallace Wade Stadium on a sticky, late-summer evening to get pointers on an everyday activity they have all been doing for 90 percent of their lives. They came to learn how to walk properly. LIVE FOR LIFE, Duke’s employee wellness program, offered the opportunity to learn the basics of good form and technique and ease into walking and running for exercise during the first of three workshops coinciding with its 12-week Run/Walk program. During the September workshop, faculty and staff got pointers from Al Buehler, Duke’s former track and field coach of 45 years. He offered the group bountiful advice: “Technique is very simple,” said Buehler, who is 77 and served as head manager of the U.S. track and field team at the Olympic games in Munich, Los Angeles and Seoul. “You land on your ball first and roll up to the top of your foot. You want to be as light on your feet as you can possibly be.” “Always breathe. That’s important. If you’re gasping, slow down.” “Your stride length should be natural. Be relaxed.” After listening to Buehler’s tips, the group hiked down Wallace Wade Stadium’s 95 steps to the track encircling the football field to apply some of Buehler’s lessons. Charmaine Jones, a medical center facilities staff specialist, gingerly made her way around the quarter-mile oval. She is in Duke’s Run/Walk Club and has increased her walking time from 20 to 35 minutes. “Mr. Buehler was very informative,” she said after the workshop. “He told us when walking to walk with our heads up, not looking down at the ground. He made walking seem fun.” After a few laps, the group congregated in one corner of the stadium, their foreheads dotted with perspiration and their faces filled with smiles. “Did you see how easy it was to break into joy?” Buehler asked. The joy, however, was fleeting. As the walkers disbanded, they collectively arrived at one conclusion: they still had 95 steps to climb. At least they had learned properly how to walk back up them.

Al Buehler, right, Duke’s former track and field coach of 45 years, offers tips to employees on running and walking techniques during a LIVE FOR LIFE workshop.

Al Buehler’s

Tips * Be selfish enough to put an hour aside for yourself. * Cold and stiff muscles are more susceptible to injury. Warm up first to get the blood circulating, and then stretch. * A full arm swing keeps the body balanced. Arms serve as a pump, which helps distribute oxygen throughout the body. * Pain means you probably have overdone it. Listen to your body.

— By Tim Candon Working@Duke Correspondent

4 Get Fit! The next Duke Run/Walk Club begins in the spring. Learn more at www.hr.duke.edu/eohs/livelife.

Emergency

CONTINUED FROM PAGE 1

How does Duke define “quickly?” Burness said the federal Clery Act requires that students and employees be given a “timely warning” of a serious or continuing threat. At Duke, the goal will be to send a first notification within 30 minutes after officials learn of the threat. “There has been much talk since the Virginia Tech incident about large-scale notification systems,” Burness said. “The fact is, there is no one method that will reach everyone, so we are basing our strategy on redundancy, multiple ways to reach members of the university community as well as parents, alumni and visitors.” Burness said the notification methods are low-tech and high-tech approaches, such as e-mail, fliers, Web postings and person-to-person communications in residence halls and offices. “We know different people get their information in different ways, and we would rather overcommunicate than under-communicate at a time of a potential emergency,” Burness said. The team is working on a wide variety of possible scenarios. Traditionally, Duke has focused on severe weather – notably hurricanes or snow storms – as its most likely emergency, but the group has also contemplated such incidents as a fire, shooting or cyber attack. New templates will speed the distribution of e-mails, Web site postings and recordings on the university’s main information telephone line, (919) 684-INFO. In addition, the Office of News & Communications has developed plans to provide special alert messages on the www.duke.edu home page, although it will continue to use Duke Today, www.duke.edu/today, as its primary information source for the campus community. The office also has an emergency blog ready, and has worked out a reciprocal arrangement with Stanford University to host the other’s Web site if one of the university’s servers crash or is otherwise disabled. “We will communicate quickly and often with the Duke community, while still striving for accuracy, so everyone will have the latest information as a situation evolves,” Burness said. “That’s what people have come to expect in an age of instant communication, blogging and 24/7 news coverage.”

Emergency communications won’t begin with an emergency itself. Duke’s new plans include ongoing efforts to educate members of the Duke community about what to expect in an emergency and what their roles are. Those efforts will include postcards, posters, e-mails, meetings and a Primetime employee forum with Dawkins and Aaron Graves, associate vice president for campus safety and security, at noon Dec. 11, in Griffith Film Theater. Employees will receive in the mail emergency packets that include wallet cards with key information and magnets with emergency contact numbers.

The day after the Virginia Tech shootings, Duke students, faculty and staff held a vigil in front of the Duke Chapel, where more than 100 people gathered.

Graves, noted that the education plans include briefing sessions for managers. “A key part of what we do is education and awareness and letting folks know their responsibilities,” Graves said. While Dawkins and others are pleased with progress on emergency planning, they caution that no emergency plan can ever anticipate every possible crisis. It will be critical, Dawkins and Graves said, to test the plan through regular drills to ensure that operations and communications procedures meet the needs of a changing campus. The first drill should occur sometime this academic year. “The emergency management process is always a work in progress,” Graves said. — By Kelly Gilmer Senior Communications Specialist Office of News and Communications

Web site offers faculty and staff resources for reaching out to students he Virginia Tech massacre stands not only as the most deadly school shooting in U.S. history but also as a tragic illustration of the challenges universities face to identify and treat students dealing with a personal crisis. Among its many lessons, the incident underscores the need for colleges and universities to be cognizant of students who might be characterized as “troubled.” In a related effort, Duke’s Division of Student Affairs recently launched DukeReach, which includes a Web site to equip faculty and staff with tools and resources that allow them to connect students with counseling or medical attention. “Virginia Tech certainly played a role in the conceptualization of the initiative, but its development also emanated from observing a significant rise in the numbers of students exhibiting mental health concerns over the past few years,” said Larry Moneta, vice president for Student Affairs. “Often, faculty and staff are the first to notice these students, and it occurred to us that developing some means to better empower all members of the Duke community to know how to respond would be a good thing.” A new DukeReach Web site, populated with extensive information and resources, has been developed, as have personal wallet resource cards distributed to full-time faculty (and staff upon request). The long-term intent of the initiative is to help faculty and staff recognize that they can make a substantial difference in the well-being of Duke students simply by being aware of the signs of student distress and knowing how they can alert staff, Moneta said.

“The partnership is formed around our collective eyes and ears ever aware of individual student behaviors and language and collaborative opportunities to respond,” he said. “All it takes is a phone call, e-mail or note to get our attention and trigger the variety of options we have to embrace the student with appropriate care and support.” Moneta suggested that faculty in particular should be attuned to students who exhibit behavior shifts. “Faculty may notice a student who has been talkative and energetic suddenly or slowly become sullen or dispassionate,” Moneta said. “Or, conversely, a student who has always been quiet may be excessively loud or assertive. Or some student may be absent for unknown reasons.” Moneta urged faculty and staff to visit the Web site and review the DukeReach materials. “We’ll not violate students’ privacy, but we could ask a staff member just to look in on the student,” he said. “In more extreme situations, we can deploy professional staff, including counselors from Counseling and Psychological Services, to assist.” — By Eric Van Danen Working@Duke Correspondent

Resources • Visit http://dukereach. studentaffairs.duke.edu • Faculty and staff who want a wallet resource card listing emergency resources may contact Christine Pesetski at christine.pesetski@duke.edu • Faculty and staff counseling services are available through Duke’s Personal Assistance Service. Call (919) 416-1727.

PERQS

E M P LOY E E D I S CO U N TS RANDY’S PIZZA

he Chicken Philly sub is Ruby Thompkins’ favorite dish from Randy’s Pizza. She orders it whenever she visits Randy’s. “I love this sub,” said Thompkins, administrative assistant for Duke University Police. “It’s similar to a Philly Cheese steak, and the bread is toasted.” Randy’s Pizza, which bills itself on “authentic New York thin crust style pizza,” offers a 10 percent discount on purchases through PERQs, Duke’s faculty and staff discount program for services and entertainment. “I found out about PERQs through the Duke Web site and word of mouth,” Thompkins said. “I use PERQs when purchasing amusement park tickets as well.” The owner of Randy’s Pizza, Randy Smith, who opened the shop in 1995, said the discount is good for dine-in or take-out on everything at the Morrisville store and two locations in Durham. Duke Police orders from Randy’s two to three times a year for squad meetings and also for meetings with students. “We usually order five to six pepperoni pizzas, subs and drinks,” Thompkins said. “We’ve been ordering from Randy’s with the PERQs discount for about the last year and a half.” For faculty and staff who haven’t been to Randy’s, Thompkins has some advice: “They have the best pizza, and I usually get pepperoni,” she said. “Definitely go and get the Chicken Philly sub, and a slice of pizza.”

Ruben Carbajal tosses pizza dough during a recent lunch hour at Randy’s Pizza in Durham.

Randy’s Pizza 1720 Guess Rd. Durham 286-7272 1813 MLK Parkway Durham 490-6850 4129 Davis Dr. Morrisville 468-3737

— By Jshontista Vann Working@Duke Correspondent

www.randys-pizza.com

Duke negotiates reduced rates and discounts on hundreds of products and services as an employee benefit. To learn more about PERQS or to join the mailing list for discount e-mail alerts, visit www.hr.duke.edu/discounts.

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Academic Council Chair Paula McClain encourages faculty governance olitical Science professor Paula McClain never sought to become Academic Council chair, but when asked, she wasn’t going to refuse to lead the faculty following one of the most tumultuous years on campus in decades. “When the council’s nominating committee asked me to run for the chair position, I had to think long and hard about it,” McClain said. “And finally I agreed because we’re facing a number of issues because of the difficulties from the lacrosse crisis last year. The president is taking an approach of taking things on directly. We could have just tried to wait things out and see if these issues went away, and we’re not. I’m proud of that, and I wanted to be a positive factor in those efforts.” As Academic Council chair, McClain succeeded law professor Paul Haagen and leads the monthly council meetings and serves on the council’s eight-member Executive Committee and as a faculty representative on several key university committees. At a university with a tradition of supporting faculty governance, McClain said she’s interested in strengthening the role of faculty in the broader decision-making processes here. Campus culture will be an early focus of the council, she said. “It’s important that we create a means where people from across the university can listen to each other,” said McClain, who began as chair in July. “The fact is, different people have different experiences, and if we act as if our own experience is universal or the only one that counts, we’ll never resolve anything. I hope, and others

Paula McClain

It’s important that we create a means where people from across the university can listen to each other.” — Paula McClain Academic Council Chair

hope as well, to get a discussion going, not just to have people generalizing from their own lives.” A member of the Duke faculty since 2000, McClain is also a professor of public policy. She has served as chair of the Appointment, Promotions and Tenure Committee and as a member of the Provost’s Diversity Task Force and the Arts and Sciences’ Budget Task Force. She is the first AfricanAmerican and third woman to serve as council chair. “By 2007, I thought we would no longer be talking about ‘firsts’ but, in academe, the number of black faculty is still very low,” McClain said. “The same applies to women of all races on faculties across the country. I think it more substantive to view my election in terms of the confidence that my colleagues have placed in me rather than the ‘firsts’ it represents.” Outside Duke, McClain has an active community life. She and her husband are wine enthusiasts who enjoy “traveling and exploring different wines.” At home, she is an avid reader of mystery novels, particularly those written by British mystery authors. They have two daughters; the youngest is a senior at Durham School of the Arts. — By Geoffrey Mock Editor, Duke Today

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Tour The Smart Home The Home Depot Smart Home at Duke is on Faber Street and opens for tours in November.

Tour Duke’s new energy efficient Smart Home fter almost five years of dreams, plans, fundraising and construction, Duke’s new Smart Home is finished and awaits its first residents. Ten Pratt engineers and Trinity students will move into the Home Depot Smart Home in January as Duke’s newest ambassadors of E-Living. They will seamlessly integrate technology into the home and champion energy efficient, environmentally responsible lifestyles. Before students move in, the Duke community is invited to tour the $2.5-million Smart Home Nov. 12-13. “Nothing could make this program more successful than for it to continue to grow beyond engineering and become a Duke-wide endeavor,” said Robert Clark, dean of the Pratt School of Engineering. “We are growing the core faculty across campus to engage in research through the dorm and to leverage their enthusiasm to create a broader range of projects in the dorm – from sociology majors studying group dynamics and technology adoption to economics majors evaluating the cost/benefits of new technology designs to environmental science and engineering focusing on energy, the environment and sustainability.” Home Depot is the naming sponsor, and many other businesses contributed materials and expertise to the 6,000 square foot residence and research laboratory. The Smart Home, which sits across from the Freeman Center for Jewish Life, is designed to achieve Gold LEED certification, a national standard for green construction. The building is the centerpiece of Duke’s Smart Home Program, a research-based approach to smart living sponsored by the Pratt School of Engineering. Primarily focused on undergraduates, the program encourages students from different academic disciplines to form teams and explore smart ways to use technology in the home. The emphasis on “smart” means finding the best answer for a particular problem, not just finding the high tech solution or latest gadget on the market. This approach naturally leads students to identify “gaps” in the marketplace such as problems that aren’t being addressed through commercially available technology. These gaps then become the basis for exploration and could lead to integration of different technologies in new applications.

Professor and Pratt Senior Associate Dean Barry Myers said the Smart Home residence represents an investment from a dedicated core of Duke undergraduates who participated in the architectural planning process and helped oversee construction. “The construction process was just as challenging – if not more so – than building your own home,” said Myers, who managed the construction process. “We had to make the same tough decisions as any homeowner, day after day, to achieve our goal of a truly green residence and yet stay within our budget.” — By Deborah Hill Director of Communications Pratt School of Engineering

Nov. 12 & 13 2 p.m. to 7 p.m. 1416 Faber St. Durham

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Nuts & Bolts The ultimate roof: The green roof covers most of the roof space. Green roofs insulate during the winter through snow accumulation and cool during summer through evaporative cooling. They prevent the “urban heat-island effect.” The soil in the roof pre-filters water that passes through it, removing pollutants. The rest of the roof is constructed out of white seam metal that reflects more of the sun’s energy and keeps the building cool. Siding: The house was wrapped in a water proof vapor membrane called Tyvek Commercial Wrap. It was then covered by a maintenance free, eco-friendly fiber cement board, Cembonit, in a “rain screen” technique. The siding is separated from the wall by half-inch to one-quarter inch gaps between panels to allow for water and air to circulate. This prevents moisture build-up and relies on the Tyvek as the water barrier. Cembonit never has to be painted, and if it gets chipped, the color is the same on the inside. Lumber: The lumber in the building is harvested from sustainable forests. The trim includes southern yellow pine from the Duke Forest. Interior Insulation: Dry wall is insulated with a product donated by Icynene, a spray foam insulation. The product expands to 100 times its original size to fill every crack. It acts as a complete insulation and air barrier and dampens sound between rooms.

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HOW TO REACH US Editor: Leanora Minai (919) 681-4533 leanora.minai@duke.edu Assistant Vice President: Paul S. Grantham (919) 681-4534 paul.grantham@duke.edu Graphic Design & Layout: Paul Figuerado Photography: Elizabeth Michalka of HR Communications, and Jon Gardiner, Les Todd and Megan Morr of Duke University Photography Support Staff: Mary Carey

Working@Duke is published monthly by Duke’s Office of Communication Services. We invite your feedback and suggestions for future story topics. Please write us at working@duke.edu or

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dialogue@Duke “In the event of a critical emergency on campus, what’s the best way to contact you and why?” The best way to get in touch with me would be by calling my office phone or my cell phone because I don’t have a pager, and I don’t use e-mail. I think calling people and maybe sounding an alarm would work the best. I know that most people use e-mail, but there are still a lot who don’t, so I think it’s important to figure out a way to let everyone know what’s going on.”

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Lottie Evans Specialist I (Lab Tech), Comparative Medicine 17 years at Duke University

I usually have my cell phone on me and I check my e-mail pretty often, so those ways would probably be the best. Also, during the times I am in the hospital, I think using alarms would be best.”

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Christopher Grissom Clerk III, Duke North 2 years at Duke

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The best way would be e-mail because I check it on a regular basis. I don’t have a work cell phone, so that rules out that approach.”

Greg Anspach Geographic Information System Manager, Facilities Management Department 2 years at Duke

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(919) 681-4533 — By Missy Baxter Senior Writer, Office of Communication Services

e mployee spotlight DUKE MEN’S SOCCER COACH JOHN RENNIE BIDS FAREWELL AFTER 29 SEASONS ohn Rennie’s corner office in the Murray Building is a museum to Duke men’s soccer as much as it is a workspace for the Blue Devils’ head coach. Plaques for six national players of the year hang behind his desk. Trophies from trips to the NCAA College Cup sit on top of a case. And the 2006 Atlantic Coast Conference championship trophy rises from his desk. Rennie accumulated these wares in nearly three decades in Durham. But soon, he’ll pack them up and retire. On the eve of his 29th season, Rennie announced this fall would be his last season. “It’s just the right time for me to do this, to move on to something else,” Rennie said. “You want to go out under your terms, and that’s certainly what I’m able to do now.” Rennie, who came to Duke in 1979, has coached more seasons than anyone in Atlantic Coast Conference men’s soccer history, and he’s already won more games (399 overall, 91 ACC matches) than anyone in conference history. His teams have won five ACC championships and competed in the College Cup five times.

The Duke men’s soccer team celebrates its ACC championship win in 2005 by dousing Coach John Rennie.

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“John Rennie is one of the best coaches in college sports and has developed an elite soccer program at Duke,” said Joe Alleva, Duke athletics director. “He is a Hall of Fame-caliber coach who will always be remembered for bringing Duke athletics its first national championship in 1986.” Rennie came to Duke after six successful seasons at Columbia University. When he came to Duke, he had no idea that nearly 30 years later, he’d still be here. “You’re totally focused on the here and now of building your program,” Rennie said. It didn’t take him long to do that. In 1982, the Blue Devils were ranked No. 1 for much of the year and reached the NCAA championship game, which they lost 2-1 in an epic match that needed eight overtimes to decide the victor. Four years later, in 1986, they made it back to the final and won. The storybook ending to Rennie’s career would have the Blue Devils winning the national championship a short drive to Cary, where this year’s NCAA College Cup will be held in December. Until then, he’s relishing each practice and game. He plans to do the same when the season ends. As for specifics, though, he’s not sure what comes next. “You’re supposed to have a plan,” Rennie said. “But I honestly do not know – other than clean out my office and put my two cents in as to who might be a good replacement.” — By Tim Candon Working@Duke Correspondent

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