October/November, 2014 Working@Duke

Stadium of the Future

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Queering Duke History

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Winterize Your Wheels

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WORKING@DUKE  NEWS YOU CAN USE

 OCTOBER/NOVEMBER 2014

What’s your

health worth?

Special Send Home Edition

Editor’s Note LEANORA MINAI

What’s Your Health Worth?

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or the first time since Working@Duke launched in 2006, we are sending the publication home to you.

This issue includes a special collection of health care stories about your Duke colleagues to coincide with Open Enrollment for medical benefits, which runs Oct. 27 to Nov. 7.

Because our health care decisions often impact more than just ourselves, we wanted to send the publication home in hopes that it might help you assess individual needs or spark discussion with your family about benefit options.

“The title of this special issue is ‘What’s Your Health Worth,’ and the people who may be best able to answer that question are often those who live in your home: your spouse, partner, or children,” said Paul Grantham, assistant vice president for Communication Services, which develops Working@Duke.

Inside, you’ll get the costs for premiums in 2015, which are below national trends. You’ll also hear from four Duke colleagues about the importance of having coverage – including La Chandra Chavis, who was saving money for bills and not enrolled in a Duke health plan when she was first diagnosed with breast cancer at age 27.

“It’s a sigh of relief that you get when you know you have insurance when you’re going through an illness,” said Chavis, 39, who has since enrolled in a Duke health insurance plan.

Her son, Taurus, and husband, Willie, are covered under her Duke plan. “That’s a blessing,” she said.

Chavis is among nearly 30,000 employees enrolled in one of Duke’s four medical insurance plans; her son and husband are among another nearly 29,000 dependents covered by a Duke plan.

“Duke is consistently recognized as a top family-friendly employer because benefits such as health care are highly valued by our employees and their families,” said Kyle Cavanaugh, vice president for administration.

In addition to the health care stories, which begin on page 4, we also share details on planned renovations to Wallace Wade Stadium, tips on protecting your computer data from a hacker, discounts on automotive services, and more.

We pride ourselves in providing Duke employees with news they can use and hope you’ll continue to turn to Working@Duke as a helpful resource. We appreciate any feedback on this issue; please drop me a note at Leanora.Minai@duke.edu or call (919) 681-4533.

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Contents Cover: What’s Your Health Worth?

4 9 10

Medical insurance premiums will rise below the national average in 2015. With Open Enrollment for medical benefits here, Duke employees share their stories about the importance of health insurance when they needed it most.

Save Money with Reimbursement Accounts

During Open Enrollment, employees can enroll or re-enroll in Duke’s health and dependent care reimbursement accounts.

Stadium of the Future Among Wallace Wade Stadium planned improvements are a tower for suites, new seats, a lowered playing field with seats closer to the action, and LED multimedia video board.

12  Protect personal information from hackers 13  Commemorating LGBTQ culture on campus 14  Prepare your car for winter with employee discounts 15  Duke targets zero waste at football games Cover Image: The cover photograph was taken at Duke’s School of Nursing in one of its two simulated operating rooms. Photo by Duke University Photography.

2014 Gold, 2013 Silver, 2009, 2007 Bronze, Print Internal Audience Publications and 2012, 2011, 2009, 2008, 2007 Gold Medal, Internal Periodical Staff Writing

This paper consists of 30% recycled postconsumer fiber. Please recycle after reading.

Briefly n n n n

U can now TXT Duke Police A stranger is lingering in a Duke parking garage, making you feel uncomfortable about walking to your car. What can you do?

Duke community members have a new way to contact and communicate with the Duke University Police Department in such a situation – text messaging.

Individuals can now send text messages to Duke Police using the “Emergency” icon on the DukeMobile app [mobile.duke.edu], which is available for free through the Apple and Android app stores. All text messages are monitored 24-hours-a-day, daily through a web interface in the police department’s dispatch center.

Community members can also send a message to Duke Police directly by texting 67283 and using the keyword “HelpMe” as the first word in the body of the message.

Duke’s Chief of Police John Dailey said the new tool is useful for reporting suspicious behavior or crime tips when it may not be convenient or safe to talk on the phone.

“We talk often about safety at Duke being a shared responsibility,” Dailey said.

“Police and security personnel cannot be all places at all times. Text messaging creates another means by which we can extend our safety coverage through the eyes and ears of the community who can confidentially text information to us through their mobile phone and reach out for help when needed.”

Dailey said text messaging is not intended to replace 911; community members with a life-threatening emergency should still call 911.

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‘Tis the season to prevent weight gain While attending family gatherings and eating meals during holidays, the average American gains one to two pounds during the winter season, according to WebMD. Employees can register starting Oct. 13 for “Maintain Don’t Gain,” an eightweek program that runs Nov. 10 through Jan. 2 and is organized by LIVE FOR LIFE, Duke’s employee wellness program.

Participants who join the self-directed program receive weekly emails that contain healthy recipes, stress management tools, suggestions for physical activities, and encouraging messages. Weight and progress is tracked online using a Duke NetID. Participants weigh in at home, at the LIVE FOR LIFE clinic or by using digital scales at one of the mobile HealthCheck screenings to track progress.

Last year, more than 650 employees signed up for the program, and 71 of the participants lost five or more pounds.

Whitney Murphy, program coordinator with Duke Continuing Studies, has participated since 2011. Last year, she lost about 10 pounds and was encouraged to exercise more through the program.

“Knowing that every week I was reporting my weight not only to myself but to someone else, it was a good way to keep me motivated,” Murphy said. “I liked to see the change every week.”

For more information, visit hr.duke.edu/maintain.

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A one-stop shop for health tips, benefits information Faculty and staff can check their blood pressure, get a free flu shot and learn more about Duke health benefits all in one place.

The annual Duke Wellness Expo will visit MINUTES Duke Regional Hospital on Oct. 1, the Searle Center on Oct. 15, and Duke Raleigh Hospital on Oct. 29. All three expos are 10 a.m. to 2 p.m.

Vendors will distribute health information and wellness tips that employees can fit into a workday in as little as 10 minutes.

This includes representatives from Express Scripts, who will talk about Duke’s mail order pharmacy. Duke Police will cover safety tips, and Duke Primary Care will help connect employees to primary care physicians.

Attendees can receive a free flu shot and blood pressure and cholesterol screenings.

“Our hope is that employees will leave with some tips of things that they feel that they can actually do, that they’ll learn a new health behavior that’s easy to get going,” said Julie Joyner, senior manager of LIVE FOR LIFE, Duke’s employee wellness program. “It’s a one-stop shop to get their benefits information, get their flu shot. We’re really trying to remove barriers and make it easy for people.”

Learn more at hr.duke.edu/healthexpo.

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Contribute money or volunteer for ‘Doing Good in the Neighborhood’ Donate money or volunteer with colleagues during Duke’s annual “Doing Good in the Neighborhood” campaign, which begins Oct. 13 and runs through Nov. 21.

Donors can contribute to the United Way of the Greater Triangle or through the Duke Community Giving program, in which donations are funneled into different categories in Durham: Schools, Neighborhoods, Young People, Health or the Community Care Fund, which awards competitive grants to local nonprofits.

During the 2013-14 “Doing Good in the Neighborhood” campaign, about $663,650 was raised from 1,300 donors, a 26 percent increase in participants from the year before.

Faculty and staff can donate through payroll deduction, and this year, the campaign is helping link Duke departments to in-person volunteer opportunities.

“It’s truly about giving back together to the community,” said Lindsey Naylor, senior program coordinator with Duke’s Office of Durham and Regional Affairs. “We think it’s a natural extension that employees can not only give their money, which really does make a greater impact when we give together, but also give their time.”

To make a donation or to get involved, visit doinggood. duke.edu.

working.duke.edu 

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SPECIAL REPORT

La Chandra Chavis, center in Duke shirt, stands with Duke Cardiology colleagues. When Chavis was first diagnosed with breast cancer, she was not enrolled in a Duke medical plan.

What’s your health worth?

Insurance premiums to rise in 2015 but below national average; Duke employees share their health stories as part of Open Enrollment for medical benefits

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Compare Premium Costs

and organize doctors’ clinic hours hen doctors in Duke Cardiology. “If you have found the invasive tumor an insurance plan, there are no 12 years ago, La limitations. If you’re in-network, Chandra Chavis was not enrolled you can get those things done. I in a Duke medical insurance just paid a little co-pay and that’s it. plan. She was 27 years old, saving I was able to do everything.” money for bills, and her family This month during Open was living on one income.

Enrollment for health benefits, To pay for care after that Chavis will compare Duke’s four breast cancer diagnosis, Chavis medical plan options and decide Duke employees covered by an individual Duke medical plan are paying enrolled in a Duke research study which plan best fits her needs. $318 less this year in annual premium costs than the national average. that covered certain tests and Like Chavis, Duke employees Source: Duke Human Resources and Kaiser Family Foundation. blood work, but chemotherapy, have from Oct. 27 to radiation and surgery were not part of it. A year’s worth of Nov. 7 to assess their health care needs and make changes to or uncovered treatment brought thousands of dollars in bills. enroll in Duke medical, dental and vision plans as part of annual When the breast cancer returned 10 years later, Chavis had Open Enrollment. enrolled in a Duke medical insurance plan.

In 2015, Duke medical plan premiums (except for Duke Basic) “You want to make sure you’re covered,” said Chavis, 39, who, will increase between $2 to $4 per month for individual coverage and $7 to $20 per month for family coverage, depending on the plan. as a service access team leader, helps schedule patient appointments

$1,182 National HMO

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 Working@Duke

$864

Duke’s Most Popular Plan, Duke Select

SPECIAL REPORT “During this past year, a great deal of work has gone into the management of our medical plans,” said Kyle Cavanaugh, Duke’s vice president for administration. “Individual efforts by employees to better manage their health have a direct impact on our costs, and for 2015, the costs of our plans will continue to be below national trends.”

Duke offers fitness and wellness programs and health coverage to nearly 64,000 faculty, staff, dependents and retirees. In the past year, Duke provided $171 million in total payments for a range of health concerns for those covered.

With Open Enrollment in October, four Duke employees share their stories about the importance of health care coverage when they needed it most.

specialists, who ran a battery of tests and put him on blood thinners, a potassium supplement and medication for cholesterol and blood pressure. He said the $70,000 hospital stay ended up costing him about $450 out-of-pocket, thanks to his medical insurance coverage with Duke.

Throughout the ordeal, Parler said his treatment made him more comfortable with doctors. He now has biannual checkups with a >> continued on page 6

Learning to Put Primary Care First Until recently, Dan Parler didn’t regularly visit doctors. At best, he’d see a doctor every five years for a check-up. His behavior is like that of other men, who are 80 percent less likely to use a regular source of health care, according to the Centers for Disease Control and Prevention.

But one experience changed his mind.

Last October, he had a headache that Tylenol and rest couldn’t cure. He decided to visit Duke Urgent Care in Durham, which led to a string of visits to a primary care physician and an ophthalmologist after vision in his left eye started changing.

“I just had this little blurry spot, but they knew something was up,” said Parler, director of plant accounting. “I spent three nights at the Duke Medicine Pavilion and had two MRIs and multiple CT scans.”

Tests showed Parler had a clotted vein in his brain, which caused pressure inside his head. He was visited by dozens of

Dan Parler, director of plant accounting, received treatment at Duke Medicine Pavilion, seen behind him, for a clotted vein in his brain.

What’s Sending You To The Doctor?

Prevention Joint Disorders 6,108 Hypertension 4,612 Spinal/Back Disorders 2,991 Mental Health/Depression 2,941 Diabetes 2,609 Osteoarthritis 1,953 Pregnancy with Vaginal Delivery 561 Breast Cancer 347 Multiple Sclerosis 91 0

5,000

32,961

10,000

15,000

20,000

25,000

30,000

35,000

Number of employees and covered family members treated for top 10 health conditions in 2013 Source: Duke Human Resources

working.duke.edu 

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SPECIAL REPORT

$

$

Nation Avera al ge $1,30 3

$

Duke Average $869

$

neurologist and annual check-ins with his primary care physician. Of all medical episodes, preventive care visits receive the highest amount of payout coverage from Duke. In 2013, Duke paid $15.7 million for preventive care for faculty, staff and their dependents.

“People who have primary care physicians are more likely to stay up-to-date with needed, preventative services,” said Dr. Kathleen Waite, associate professor of medicine and primary care doctor at Duke. “People may get anxious about doctor visits, but it’s easier to ask questions and feel comfortable with someone you know and see on a regular basis.”

Labors of Love Maria Manson, weighing about 175 pounds and just over nine months pregnant, hoped touring Sarah P. Duke Gardens would throw her into labor. Her Duke doctor said drinking water and walking around could launch contractions.

So Manson and her parents, who were visiting from Argentina for the birth, strolled the gardens, taking pictures of plants and feeding ducks. After finishing lunch at home, Manson felt her first contraction, and Pilar, her first child, was born at 2:08 a.m., in March of 2006.

“All our care is through Duke,” said Manson, a research practice manager in Duke Orthopaedics. “And if something happened, I’d have level-one service for my family.”

When Manson and her husband, a Duke assistant professor of surgery, got pregnant again in 2008, an ultrasound revealed twins. After the births by C-section, their daughter, Lourdes, was moved to the neonatal intensive care unit (NICU) because she was Last year, the national average for annual employee out-of-pocket underweight and having trouble breathing. Lourdes spent nearly a medical and pharmacy expenses, such as co-pays and deductibles, was higher than average annual out-of-pocket expenses for Duke month in the unit. employees. The numbers do not include health care premiums.

In addition to the trust Manson had for Duke Source: Duke Human Resources and Truven Health Analytics, 2013. providers during her pregnancies, she said she only paid about $350 for each hospital admission and baby delivery through her Duke medical insurance plan. Manson had co-pays for doctor’s visits and the NICU stay, but everything else was covered, she said.

“It was a relief to know that everything was covered,” Manson said. “I know my family’s protected here.”

Vaginal delivery pregnancies were fourth among the top-10 health episodes for Duke University and Duke University Health System employees last year when Duke paid an average of $7,627 in care costs per pregnant patient.

Jane Walbrun, associate director of benefits at Duke, said having a healthy baby through a Duke health plan amounts to less than $500 for the covered employee. About 500 babies are born to Duke employees every year.

“It’s a great, great benefit,” Walbrun said.

“There aren’t many employers where The Manson family – (from left), Roberto, Lourdes, Pilar, Rosario and Maria in Washington, D.C., this summer. you can have a baby for $450.”

Photo courtesy of Maria Manson.

Employee Out-of-Pocket Health Care Costs

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SPECIAL REPORT Big Accident, Small Financial Burden One collapsed lung. Three feet of road rash. Seven broken ribs.

That’s not all that Randy Best suffered when he was struck by a motorcycle in June 2008 while riding his bicycle home from work at Duke.

“I was whisked away by ambulance to the Duke ER and spent the next nine days in the hospital,” said Best, administrative manager for Duke’s Physics Department, who also had a broken ankle, toe and bruised spleen. “It had the potential to be a financial catastrophe, as well as a catastrophe for my body, but I’m thankful I only had to deal with the physical part of it.”

Of the roughly $100,000 bill, Best paid only his emergency room and ambulance co-pays, and the rest was covered by his Duke medical insurance. His out-of-pocket cost: $175. Even after he was released, bills were affordable for physical therapy and skin grafting for his left knee.

Duke’s medical insurance helped keep costs low for all faculty and staff who, like Best, suffered from an acute, traumatic incident in 2013, including anything from musculoskeletal infections to broken bones. Last year, Duke paid $2.2 million to cover surgeries and health care related to acute traumatic incidents.

Throughout his hospital stay and surgeries – full of nurse checkups, IV line replacements and question-andanswer sessions with doctors – Best said he felt well cared for and was impressed with the attention he received from Duke employees in the Health System.

“Duke has some very comprehensive and competitively priced health insurance, but I’m glad my employer pays such a large portion of costs,” Best said. “For a long time, I’ve felt I had great coverage at a reasonable price and not everyone has that, especially at such a dramatic moment in life.”

Randy Best suffered a collapsed lung and seven broken ribs when a motorcycle struck his bike.

>> continued on page 8

How To Be An Informed Health Consumer

n If you’re covered by Duke Select or Duke Basic, register for DukeWell at dukewell.org to see if you qualify for free health coaching and pharmacy incentives to improve your health.

n Ask your physician to prescribe generic medications when appropriate. On average, generic medicines cost 80 percent less than brand medications. n Order long-term prescriptions (medicine for more than 30 days) through Express Scripts mail order or from Duke Pharmacies. Duke’s health plans negotiate better pricing through mail order and Duke Pharmacies, which saves money. n Only use an emergency room for life-threatening illness or injury. You could make about 12 visits to your primary care physician or seven visits to urgent care for less than the cost of one emergency room visit.

go online

Learn more about Open Enrollment and health benefits at hr.duke.edu/enrollment2015

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SPECIAL REPORT Two Battles with Breast Cancer When nausea and fatigue from weekly chemotherapy overtook La Chandra Chavis, she had to stay home from work. Her 6-year-old son would sit by her side, watching cartoons and bringing her water and medication.

At 27 years old, Chavis had breast cancer but no health insurance. Her household was down to one income, and, at the time, housing and utilities payments took precedence over enrolling in a Duke medical insurance plan.

When she got the all-clear a year later, she owed thousands of dollars in medical bills.

When doctors found another malignant lump in her breast a decade later, she had already enrolled in a Duke medical insurance plan. Her mother had recently died from breast cancer, and a physician had told Chavis if the tumor ever came back, she may not survive.

“I just couldn’t see myself going outside of Duke for my care,” said Chavis, now a 39-year-old service access team La Chandra Chavis, who was diagnosed twice with breast cancer, is in remission. leader who organizes patient appointments and doctors’ clinic hours for Duke Cardiology. lost my breasts, so I know what it feels like as a woman to have your Last year, breast cancer was eighth in the top-10 health femininity attacked in some aspect, but it doesn’t define who you are episodes for Duke University and Duke University Health System as a person,” Chavis said. “When I came out of mastectomy surgery, employees. Duke spent $3.4 million in medical and pharmacy costs my husband leaned over and said, ‘You’re still beautiful.’ That right for 347 employees and dependents with breast cancer in 2013.

Today, Chavis is in remission and goes for checkups organized by there touched my heart, and it sealed it forever.” n her doctors. She also is working to condense some medical bills from

By April Dudash and Bryan Roth her first diagnosis without insurance.

“I lost my womb. I couldn’t have any more kids, and then I

2015 Monthly Health Care Premiums Individual

Family

2015

2014

2015

2014

Duke Select

$74

$72

$436

$425

Duke Basic

$29

$29

$276

$269

Blue Care

$132

$128

$589

$569

Duke Option

$127

$123

$583

$563

PPO Plan Premium

$38.44

$36.86

$116.46

$111.66

Plan A Premium

$41.28

$39.58

$125.05

$119.89

Plan B Premium

$12.18

$12.18

$45.24

$45.24

$9.66

$9.47

$29.97

$29.38

Dental Premiums

Vision Premium Plan Premium

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 Working@Duke

SPECIAL REPORT Wayne Staton holds the WageWorks card he uses to pay for eligible health expenses using tax-free money.

Set aside pre-tax dollars for co-pays, lab fees and medications

F

or Wayne Staton and his family, 2014 was going to be a tough year of dental expenses.

Staton, a supervisor in Duke Corporate Accounts Payable, needed another crown, and one of his root canals was beginning to show an abscess at the root, a job for a specialty surgeon. On top of that, his 12-year-old daughter needed braces.

When Staton first heard about Duke’s Health Care Reimbursement Account, which sets aside pre-tax money to pay for eligible health care expenses, he didn’t see a need to sign up.

But that changed last year when Staton’s family faced visits to the dentist and orthodontist.

“I said, ‘Alright, I’m going to go ahead and put money in reimbursement and start that,’ ” Staton said. “In hindsight, I wish I

go online

would have put more money in it. I went with $500 initially, and it went quick.

Braces are six grand.”

During annual Open Enrollment, which is Oct. 27 to Nov. 7, Duke employees can enroll or re-enroll in Duke’s two reimbursement accounts: a health care account for expenses not covered by insurance like co-pays, and a dependent

care account for reimbursement of day care expenses for eligible dependents.

Employees who sign up or re-enroll in the Health Care Reimbursement Account receive a WageWorks card for eligible expenses like dental and doctor’s fees, prescriptions and certain medical supplies.

It works similar to a debit card and can be used starting Jan. 1, 2015.

About 46 percent of Duke’s eligible employees were enrolled in the Health Care Reimbursement Account program last year.

These employees contribute an average of $927.74 to their accounts.

One of the biggest draws of the health care account is it allows employees to set aside pre-tax money – $130 to $2,500 total in a year’s time – to pay for health care expenses.

Saundra Daniels, voluntary benefits plan manager for Duke Human Resources, said an employee could save about $30 in taxes for every $100 of eligible expenses paid for by using Duke’s health or dependent care reimbursement accounts.

2014 marked the first year employees could roll over $500 from their health care account to the next year.

“There’s more incentive for people who were afraid to sign up because of use-it-orlose-it,” Daniels said. “They have a lot more flexibility now.”

She suggested that first-time users of the Health Care Reimbursement Account be conservative in how much money they contribute the first year.

“You’ll see how the program works and see how you’re projecting what your expenses are,” Daniels said. “You’ll know if you need more or less, and you can also look at what your carry-over is to determine if you need to make an adjustment.” n

By April Dudash

Save Money Using Reimbursement Accounts Sign up or re-enroll in Duke’s Health Care or Dependent Care reimbursement accounts during Open Enrollment.

The Health Care Reimbursement Account allows up to $2,500 in pre-tax contributions per year and the roll over of up to $500 the following year.

Employees with a young child or a parent or spouse who cannot care for him or herself may wish to consider a Dependent Care Reimbursement Account. Employees can contribute up to $5,000 in pre-tax dollars for day care, preschools, household services for the elderly or disabled, adult day care facilities, and before- and after-school programs for children under age 13.

Get more information on reimbursement accounts at hr.duke.edu/reimbursement

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Building a Stadiu W

allace Wade Stadium, which hosted its first game in 1929, is getting a makeover.

Among the improvements: a tower for suites and coaches’ boxes, new seats, a lowered playing field with seats closer to the action, an LED multimedia video board, and renovated concourse.

The multi-phase project is part of a $100-million upgrade to campus athletic facilities – funded by the Duke Forward fundraising campaign – and will enhance the game-day experience for fans and studentathletes. The Wallace Wade Stadium upgrades, which are scheduled to continue through 2016, will be strategically planned around home games and during the off-season.

“We’re building a championship football program, and our home, Wallace Wade Stadium, has had no significant upgrade over the past 80 years,” Duke head football coach David Cutcliffe said. “As we improve our success on the field, we must also pay attention and improve the game day amenities our fans deserve and have come to expect when attending a Division I football game.” n

Cheer in new stadium seats Fold-down, Duke-blue chairs with armrests have replaced 50-year-old aluminum bleachers on the east side of the stadium, just in time for this football season.

The new chairs are in sections 3 (odd) through 10 (even). Handrails have been added to aisles, and construction workers completed the first accessible stadium box seating area, where fans who use wheelchairs or have other mobility needs will have an unobstructed view of the field. By 2016, fold-down seats will fill 18 sections of the stadium bowl, and more wheelchair-accessible seating will be added to the stadium at the field and concourse levels.

Compiled by April Dudash

Technology upgrades Duke’s Office of Information Technology is working closely with Athletics to create an enhanced experience for fans at Wallace Wade Stadium. Upgrades to the stadium’s technology infrastructure and systems will be phased in throughout construction. Cellular and Wi-Fi network improvements will occur after the field lowering phase of the project, and improvements to video displays, ticketing and other aspects will be phased in throughout the remainder of construction.

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East Gate

Get closer to the action After home games end Nov. 29, workers will begin removing the running track around the field and lowering the playing field by 5 feet. “When they built the stadium in 1928, the field is where it is because there’s rock right underneath,” said Paul Manning, the director of Duke’s Office of Project Management. “We’re going to have to dig up the rock, which is a lot easier today than it was in 1928.” A transformed field will allow for the alignment of the 50-yard line with the center of the bowl. New seating sections with ADA-accessible seating areas will be built in the West, North and East sides of the field. Removing the running track and adding about 3,000 seats will create a seating bowl closer to the field, providing a sense of intimacy reminiscent of Cameron. “When you’re in the front row, you are right in the action, and the experience is much more exciting,” Manning said. Estimated completion is the start of the 2015 season.

um of the Future Catch the replay Around August 2015, a state-of-the-art multimedia video board with an HD LED screen that is 42 feet tall and 75 feet wide will be constructed on the south end of the stadium. The board will feature an improved sound system and graphics for live action video and replays. “It’s all about amenities and the fan experience, and hopefully making it a louder and better place where people want to be,” said Mike Cragg, deputy director of athletics and operations.

West Gate

New tower with press box, club suites The 1970s Finch-Yeager Building, which is on the west side of Wallace Wade and houses the Duke Sports Medicine Center, will be demolished after the 2014 football season.

Plans include building a new 90,000-square-foot, four-story tower that will house a new presidential suite, 20 private suites and network broadcast space. The tower is scheduled to be complete in August 2016, in time for football season. The concourse level will house about 3,400 square feet of concessions space, four men’s and women’s restrooms and four single-family restrooms, which will be accessible by all fans. The second floor will offer about 990 club-level seats, including private suites, a dining area and outside balcony seating. The third floor will be home to the president’s suite, a lounge and private suites. The fourth floor will include the press box, coaches’ boxes, operational space and network broadcast space.

New concessions, restrooms, ticketing The North Gate will serve as the largest entry point for games and include updated will call windows, ticket sales area and new entry technology. North Gate renovations are estimated to be complete in the summer of 2016, and a pedestrian plaza adjacent to Cameron Indoor Stadium will connect the stadium to campus. Fans will enjoy new concession stands, restrooms and an overall facelift to the East Gate corridor. The renovations include about 4,800 square feet of concessions space, new men’s and women’s restrooms, and four singlefamily restrooms. “Throughout the construction, we’re going to have temporary concessions, temporary toilets, temporary pathways,” said Paul Manning, the director of Duke’s Office of Project Management. “If you see these improvements being done, I think everyone will have the right attitude and understand as we transform an old relic into a fan-friendly, footballcentric and happening place.”

go online

Visit goduke.com

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North Gate

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How to protect your personal data from a hacker

L

ate last year, the direct deposit pay for four Duke employees was rerouted to an unauthorized account after the employees clicked on an email link and entered personal data. This summer, another nine Duke employees entered NetIDs, passwords and bank account information into a fake website.

Duke has implemented security features to protect data, including payroll transactions, on the Duke@Work self-service website. Still, Duke community members must take action to protect their data as phishing scams grow more frequent, Duke leaders say.

“We all need to be diligent in evaluating email and any other solicitation for confidential data,” said Richard Biever, the university’s chief information security officer.

23

Data breaches reported from January through August 2014 by U.S. universities

158.3 million

Number of viruses, phishing

and malware messages sent to Duke users in August 2013

6 hours

How long it takes a hacker to crack an eight-character password

As part of national Cyber Security Awareness month in October, staff and faculty are encouraged to take these actions: •E nroll in and use multi-factor authentication.

This provides an additional layer of security when logging in or performing transactions online. Also known as two-step verification, multi-factor authentication requires a user to log in using a password and randomly generated code.

•S ign up for LastPass. The premium password management service is free for Duke users and saves passwords to an easy-touse vault.

To get these services, visit security.duke.edu/calm. n

1 in 8

Chance of email recipient clicking a malicious link

46

Compromised Duke NetID accounts temporarily disabled in July 2014

6,133

Duke faculty, staff and students who have signed up for Duke’s multi-factor authentication service

23 percent Sources: Duke IT Security Office, Privacyrights.org, Arstechnica.com, Verizon, Staysafeonline.org

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 Working@Duke

Millenials who shared an online password with a non-family member in the past year

By Cara Bonnett

go online

Visit security.duke.edu

Commemorating LGBTQ Culture on Campus “Coming Out Day” celebration is Oct. 9 on Bryan Center Plaza

D

amon Seils is an openly gay man, a health services researcher at the Duke Clinical Research Institute and co-chair of the Duke University LGBT Task Force, which has tackled issues such as adding gender identity to the university’s nondiscrimination policy.

In his 15 years at Duke, he says the lesbian, gay, bisexual and transgender community on campus has become more visible, and more employees are out in the workplace.

“I certainly make a point of being out in my workplace and hope that’s something that makes it possible for other people to do the same,” Seils said. “It’s been an important part of my experience at Duke, being in a place where I feel comfortable being out.”

On Oct. 9, in recognition of National Coming Out Day, which always falls on Oct. 11, lesbian, gay, bisexual and transgender employees and students and allies will gather on the Bryan Center Plaza to dance, sing and distribute “Love=Love” shirts as a symbol of support.

“I can’t even tell you how many people I have had say that it was coming to and witnessing that event that really helped them to feel more comfortable with themselves,” said Janie Long, associate vice provost for undergraduate education and former director of Duke’s Center for Sexual

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and Gender Diversity. “It’s a big public celebration of a part of people’s identities, and so seeing that other people are able to embrace and affirm is also, I think, for many people a very public signal.”

In addition to the “Coming Out Day” celebration on Oct. 9, Duke is dedicating the semester to commemorating LGBTQ history at the university. The schedule of events, “Queering Duke History,” will involve panel discussions, a film screening of The New Black, an exhibit of LGBTQ historical pieces uncovered in the Duke University Archives and more.

Justin Clapp, director of access and outreach at Duke, attends Coming Out Day as a proud staff member.

He and his husband, Joseph, were legally married in a courthouse park in Albuquerque, New Mexico, in May. “I think about living authentically so often,” said Clapp, who regularly works with low-income students. “I know that being proud and being bold and being vibrant is providing some form of modeling and especially with first-generation college students who essentially have to come out of their own closet and identify as poor or identify as first generation. I’m showing them that it’s OK to be all of who you are, all the time.” n

LGBTQ Campus Events Oct. 9 Coming Out Day, Bryan Center Plaza

Oct. 24 Art exhibit opening and talk with Phoenix LindseyHall, who makes art out of objects used as weapons in hate crimes

Nov. 6 LGBTQ history panel with Mandy Carter, a national leader in gay and lesbian rights and nominee for a Nobel Peace Prize, and others For a full schedule of campus events through December, visit queerhistory.duke.edu

By April Dudash

For a full schedule of campus events through December, visit queerhistory.duke.edu

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PERQS employee discounts

Winterize your Wheels Use employee discounts to prepare your car for winter weather

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arcus Johnson received a practical Christmas gift about two years ago from his godparents – membership with AAA. He has used the membership for towing a friend’s car to saving $15 on an oil change for his 2011 Dodge Charger.

“I have no worries if something happens to my vehicle because I know I can always talk to AAA,” said Johnson, who’s in charge of offensive quality control for Duke Football.

During the upcoming winter months, cold, ice and snow is hard on cars, so AAA Carolinas in Durham recommends getting a tune-up before winter weather hits. Duke faculty and staff receive $10 off new AAA memberships through the Duke employee discount program, PERQS. [j.mp/autoperqs] Cold weather can also make existing car issues worse, according to the National Institute for Automotive Service Excellence, which recommends correcting engine performance and driving problems and replacing old wiper blades and worn tires before bad weather hits.

These Duke automotive discounts offer more ways to save on car upkeep before winter:

Parts and accessories If you need new wiper blades or an ice scraper, Duke employees receive 10 percent off all parts and merchandise purchased through Advance Auto Parts at 3016 Wake Forest Road in Raleigh.

(Antifreeze, oil and Freon are excluded from the deal.) [advanceautoparts.com]

Schedule an auto checkup The employee discount program includes about 10 service centers and garages that offer deals.

Tamara Powers, an invention manager assistant with the Duke Office of Licensing and Ventures, has taken the family cars to Jorge’s Garage in Durham for the past five years, starting when the engine gave out in her 1999 Volkswagen EuroVan. During that service trip, she saved about $150 using the Duke employee discount; Jorge’s offers 10 percent off select services. “They tell you honestly what’s wrong, they fix it appropriately,

and you know you’re not getting overcharged,” Powers said.

 Protect your car from corrosion Salt and brine spread on roads to combat ice can cake onto cars and corrode the exterior. The N.C. Department of Transportation uses between 50,000 and 60,000 tons of salt statewide during a typical winter, according to the department.

After the snow melts, give your car a cleaning at Bull City Car Wash [bullcitycarwash.com] near East Campus. The business at 1810 W. Markham Ave. offers Duke employees 10 percent off the express, deluxe or ultimate car wash if they show their DukeCard ID. Also, Touch of Class Hand Wash in Durham offers Duke employees 10 percent off its special service car wash, which includes a full wash, quick wax and protectant on the dashboard. n Compiled by April Dudash

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For a full list of employee automotive discounts, visit j.mp/autoperqs

Sustainable uke YO U R S O U RC E FO R G R E E N N E W S AT D U K E

Duke Targets ‘Zero Waste’ at Football Games Fans can recycle and compost at Wallace Wade Stadium throughout the season

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his football season, Blue Devil fans will be able to do more than just cheer on Duke.

They’ll help the campus community tackle its carbon footprint, too.

In August, Duke began a push to make football game days a “zero waste” event by encouraging fans to recycle and compost waste. Special waste stations now stand throughout the Wallace Wade Stadium concourse and Blue Devil Alley. Also, bag stations have been placed in parking lots for fans to pick up bags for trash, recyclables and compostable materials.

At the Aug. 30 home opener against Elon University, fans recycled just over three tons of materials and composted another 1,320 pounds of food scraps, paper products and more.

“Feedback from fans was extremely positive, and they seemed genuinely excited about the new system,” said Tavey Capps, Duke’s director of sustainability. “It aligns with broad goals on campus and offers an opportunity for Athletics to pursue excellence on-and-off the field.”

The goal is to divert as much as 90 percent compost and recyclable material from trash, allowing Duke to become the first ACC school to reach the “zero waste” mark, according to national guidelines. At the Elon game, 46 percent of waste was diverted to be composted or recycled.

“As part of building this program, I encourage our players to leave a place better than you found it in every way,” said football head coach David Cutcliffe. “Part

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As part of the zero waste effort in Wallace Wade Stadium, crews set up 99 trash bins and 154 receptacles that allow for sorting of compost and recyclables.

The three-feet tall, circular receptacles are color-coordinated for each kind of waste that also match bags used in tailgate areas: waste (gray), compost (green) and recycling (blue).

Large flags stand by each receptacle to highlight correct placement of waste as a recyclable, trash and compost, which includes paper napkins and food scraps.

“As a leader in academics, athletics and sustainability, Duke has a responsibility to take a part in diverting as much as we can from the landfill,” said Arwen Buchholz, Duke’s recycling and waste reduction coordinator. “With the help of the Duke community and campus visitors, our zero waste football games will be another big step toward accomplishing this.” n Duke Football fans at the Aug. 30 opener in Wallace Wade Stadium recycled over three tons of materials and composted another 1,320 pounds of food scraps, paper products and more.

of that is taking pride in your facility. Fans can help us make Wallace Wade Stadium the first zero waste stadium in the ACC.” Moving toward a sustainably-focused football game came after a study of waste following a home game last year. The study of collected trash found that 87 percent of waste generated was actually recyclable or compostable, which is in line with waste audits performed on other campus buildings in the past two years.

Learn 15online  Working@ Dukeabout all of Duke’s sustainability initiatives at sustainability.duke.edu

By Bryan Roth

Types of Waste Recyclables Aluminum/tin (cans, foils, trays without food) Plastic bottles, cutlery, trays without food Newspaper Glass Compost  Paper products (cups, plates, napkins, etc.) Food scraps Pizza boxes Trash Food wrappers Styrofoam

Plastic Chip

wrap bags

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WORKING@DUKE How To Reach Us Editor/Communications Director: Leanora Minai (919) 681-4533 leanora.minai@duke.edu Assistant Vice President: Paul S. Grantham (919) 681-4534 paul.grantham@duke.edu Graphic Design & Layout: Paul Figuerado (919) 684-2107 paul.figuerado@duke.edu Senior Writer/Videographer: Bryan Roth (919) 681-9965 bryan.roth@duke.edu Writer: April Dudash (919) 684-4639 april.dudash@duke.edu Photography: Duke University Photography and Bryan Roth and April Dudash of Communication Services.

Working@Duke is published every other month by Duke’s Office of Communication Services. We invite your feedback and story ideas.

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Please call (919) 684-4345.

dialogue@Duke “ What preventative measures do you take to stay mentally and physically healthy?”

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I play tennis competitively. I usually belong to one or two teams in the spring and in the fall. That forces me to go and play, belonging to a team.

I do that regularly, about twice a week. In-between sometimes I jog as well just to keep fit for the tennis matches. I think it’s very important to take a break during the week. For me, it’s during the weekend, so I make sure that on Saturdays, I don’t do technical work. That’s very important, to set aside one day where you disconnect.

I devote time to the family every day.”

Wilkins Aquino Associate professor, Duke Department of Civil and Environmental Engineering 2 years at Duke

There are three things that I usually do on a daily basis. The first thing is 20 minutes of meditation, then I do 30 minutes of walking, and finally, I try to get about 7 hours of sleep, but it is sometimes difficult. When I can get enough sleep, that really works well. It keeps my mind clear, it keeps my body healthy, which is important when I’m trying to keep a busy schedule.”

Leslie Bronner Assistant professor, Duke Department of Psychiatry and Behavioral Sciences 14 years at Duke

I love to walk around the campus because there’s always so many new places and buildings that I have never seen here, and Duke is a beautiful campus, especially Duke Chapel, since I was married there many years ago. Walking at lunch time is one thing I do try to do to stay more healthy. I feel I’m keeping a fast pace all the time while working in the Student Health Center, but mentally, I try to slow down and keep myself organized.”

Sharon Williams Staff assistant, Duke Student Health Center 4 years at Duke

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