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TABLE OF CONTENTS Welcome Message ................................................................................................................ 1 Dialogue Forum III Overview ................................................................................................. 2 Agenda ................................................................................................................................... 3 Presenters .............................................................................................................................. 4 Strategic Partners .................................................................................................................. 9
ABOUT SCAN HEALTH SCAN Health is a non-profit organization created to accelerate knowledge translation and address key challenges and opportunities of high strategic importance for health systems in Canada and around the globe. SCAN Health is proudly hosted by the University of Windsor. VISION To advance global capacity to adopt and scale best practices in healthcare supply chain to offer traceability of products and care processes from bench to bedside to patient outcomes. MISSION To develop a Community of Practice to mobilize expert knowledge and research evidence to work with health systems to accelerate, scale and measure health system supply chain transformation.
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WELCOME MESSAGE It is with great pleasure that I extend a warm welcome to each of you joining us for Dialogue Forum III! We are thrilled to have such a distinguished gathering of industry professionals, supply chain experts, government officials, clinicians, and citizens dedicated to advancing the efficiency and effectiveness of resilient healthcare supply chain management. Our Community of Practice for Supply Chain Resilience in Canadian Health Systems has made incredible progress over the past year to identify and refine solutions to advance digitally enabled, collaborative solutions to supply chain management, support domestic supplier capacity, and strengthen collaboration across jurisdictions and key stakeholders in policy, industry, and healthcare to manage supply disruptions equitably and transparently. It is the protection of human life at the end of the health supply chain that unites us in this mission to advance a resilient and highperforming healthcare supply chain for Canadian health systems. This Dialogue Forum is a great opportunity for partners and collaborators to gain insight into the progress of Workgroup solutions and to learn about the value and impact the Community of Practice will achieve in the coming years. Our Dialogue Forum is an opportunity to share insights, discuss emerging challenges, and explore opportunities to collaborate to drive transformation in the healthcare supply chain for Canada. We welcome your presence and participation in discussion which signifies the commitment to shaping the future of healthcare through innovative supply chain strategies to achieve resiliency, sustainability, and equitable outcomes for every Canadian. Our program features an overview of the progress of Workgroup solutions, tested using a unique simulation case of a real-world scenario with the potential for significant disruption to the supply of critical products for Canadian health systems. The gaps and opportunities exposed by this simulation exercise will be presented at this Dialogue Forum so participants can provide their insights and feedback to advance the co-design of these solutions to ensure proactive preparedness for future supply chain disruptions. Once again, we extend our warmest welcome and look forward to an inspiring, productive, and enriching experience for all participants. We very much appreciate your commitment to our Community of Practice for Supply Chain Resilience in Canadian Health Systems. Sincerely, Anne Scientific Director & CEO, SCAN Health
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DIALOGUE FORUM III OVERVIEW After an inaugural year filled with incredible achievements, SCAN Health brings its Community of Practice members together for Dialogue Forum III to engage, collaborate and discuss supply chain resilience in Canadian health systems. By mobilizing the expertise and knowledge from multi-sectoral partners across federal agencies, provincial health systems, private industry and citizens, we have established consensus on key priorities and enabled co-design of solutions. The event will profile each workgroup’s solution that advances a key feature of health supply chain resilience. Participants are encouraged to contribute their input and identify synergies for an integrated and collaborative approach moving forward. This event marks a foundational step towards testing feasible and scalable solutions to build supply chain resilience within and across Canadian health systems.
KEY OBJECTIVES • • •
Advance the design of Workgroup solutions to strengthen health supply chain resilience Evaluate progress of supply chain solutions using case simulation exercises Foster strong partnerships through dialogue and collaboration
GENERAL INFORMATION DATE AND TIME Wednesday, November 29, 2023 12:00 – 4:30 PM ET CONTACT FOR INQUIRIES info.SCANHealth@uwindsor.ca
PLATFORM Virtually via Zoom
ACCESS Attendee Zoom links will be re-sent before the event
CONTINGENCY PLAN If you experience difficulties with your computer's audio, an alternative solution is available whereby you may connect to phone audio. This can be achieved by placing a call to 647-558-0588 (or find your local number here) and entering the Meeting ID: 816 2220 7552 and Passcode: 178702 If there was a reason for us to close the event, we will move to the backup link. You can access that link by clicking here and entering the Meeting ID: 889 3855 4539 and Passcode: 463416
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AGENDA TIME (ET)
SESSION
12:00 – 12:20
Welcoming Remarks & Community of Practice Update SCAN Health leadership welcomes participants to Dialogue Forum III and provides an overview of the Community of Practice’s goals and anticipated outcomes to set the stage for today’s program.
12:20 – 12:50
Presentation on Case Simulation Learn how a simulation exercise using a potential supply chain disruption event, with significant impacts to healthcare delivery and risks to the safety of Canadians, was used to test and refine Workgroup solutions. Workgroup Simulation Outcomes Lessons learned and solution progress will be presented and discussed for each Workgroup. Contribute to the design of solutions by offering feedback, identifying strengths and limitations, and exploring conditions for successful implementation and scale across Canada.
12:50 – 2:00
Presenters & Solutions • Dr. Trevor Jamieson & Dr. Kathleen MacMillan | Communication Network with Clinician Workforce • Dr. Christian Leuprecht & Rick Prinzen | Critical Data Points and Data Sharing Strategy • Dr. Colleen Metge & Nancy Pakieser | Map of End-to-End Digital Supply Chain • Ron Johnson & Jayson Myers | Domestic Manufacturing Capacity/Capability Tool • Dr. Anne Snowdon | Multi-Jurisdictional Engagement Framework
2:00 – 2:15
Break
2:15 – 4:00
Facilitated Discussion on Solutions Emerging A facilitated discussion will engage participants in identifying synergies and collaborative opportunities to advance solutions recognizing how solutions will work towards equity, sustainability and resilience.
4:00 – 4:30
Closing Remarks A summary of key takeaways and actionable next steps will be shared with the Community of Practice to close Dialogue Forum III.
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PRESENTERS Lynne Golding Partner, Fasken President, SCAN Health Lynne Golding leads the national Health Law Group at the law firm of Fasken Martineau DuMoulin LLP. Out of their Toronto office, she has an active corporate-commercial practice principally in the health industry, which involves transactions dealing with public and private corporations in both regulated and unregulated industries. Her own practice focuses on corporate law, particularly structuring contractual arrangements between hospitals and private sector service providers and providing governance advice. Together with other members of Fasken Martineau, she co-authored the Ontario Hospital Association’s Toolkit on the Freedom of Information and Protection of Privacy Act and advised Healthcare Supply Chain Network on the Common Tendering and Contracting Templates for healthcare organizations including by preparing guides and annotations for their use.
Dr. Anne Snowdon Professor, Strategy and Entrepreneurship, Odette School of Business, University of Windsor Scientific Director & CEO, SCAN Health Chief Scientific Research Officer, HIMSS Leadership & Policy Workgroup Leader Dr. Anne Snowdon is a Professor of Strategy and Entrepreneurship at the University of Windsor. Dr. Snowdon is leading a national Community of Practice and research program focused on the capacity of health supply chain to enable health system responses to the COVID-19 pandemic in seven Canadian provinces. This work builds on a well-established program of research focused on healthcare supply chain, and health system innovation to achieve sustainability, economic value and productivity by providing support for innovators and entrepreneurs to successfully bring their discoveries to the Canadian, U.S. and world markets. Currently, Dr. Snowdon is the Scientific Director and CEO for SCAN Health, Chief Scientific Research Officer for HIMSS, Vice Chair of the Board of the Directors for Alberta Innovates, and member of the Health Futures Council of Arizona State University. She is an Adjunct Faculty at the Department of Computer Science at the University of Windsor, the School of Nursing at Dalhousie University and the Centre for Innovative Medical Technology at the University of Southern Denmark. Dr. Snowdon has published more than 150 research articles, papers and cases, has received over $25 million in research funding, holds patents and has commercialized a highly successful booster seat product for children traveling in vehicles, and is a Fulbright Scholar. She holds a PhD in Nursing from the University of Michigan, MSc from McGill University, and BScN from Western University.
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Dr. Trevor Jamieson Chief Medical Informatics Officer, Unity Health Toronto Workforce Sustainability Workgroup Leader Dr. Trevor Jamieson is the CMIO of Unity Health Toronto and the Medical Director of Partnerships and KT at the Center for Digital Health Evaluation (CDHE) at Women’s College Hospital in Toronto. He is interested in how digital tools are deployed into clinical workflows and how quality improvement can be driven by clinical informatics. He also has an interest in the health policy landscape as it pertains to digital health technologies in Canada.
Ron Johnson COO, Eastern Urban and VP, Innovation and Research, NL Health Services Domestic Supplier Network Sustainability Workgroup Leader Ron Johnson has approximately 30 years of progressive career experience in health care from front-line delivery to executive management. As Eastern Health’s Vice President, Innovation and Rural Health, Ron holds overall responsibility for various program areas including innovation and rural health, among others. He is currently on assignment with the Newfoundland and Labrador Transformation and Planning Office which is leading the development of a new provincial health organization. Prior to becoming a member of the executive team, Ron held the position of Director of Materials and Biomedical Equipment Support at Eastern Health and was responsible for Supply Chain Management and Biomedical Engineering. He holds a Diploma of Technology from College of the North Atlantic; a Bachelor of Technology; and a Master of Employment Relations from Memorial University of Newfoundland. He has also completed diplomas in Health Service Management and Modern Management from the Canadian Healthcare Association. Ron is certified in Change Management and holds the professional designations of Project Management Professional and Certified Health Executive.
Dr. Christian Leuprecht Director, Institute of Intergovernmental Relations, Queen’s University Supply Chain Security & Sustainability Workgroup Leader Dr. Christian Leuprecht is a distinguished Professor at the Royal Military College of Canada and Editor-in-Chief of the Canadian Military Journal. He also directs the Institute of Intergovernmental Relations in the School of Policy Studies and is an Adjunct Research Professor in the Australian Graduate School of Policing and Security at Charles Sturt University. A former Bicentennial Professor in Canadian Studies at Yale University, Eisenhower Fellow at the NATO Defence College, and Fulbright Research Chair in Canada– US Relations at John Hopkins University’s School for Advanced International Studies, he is an elected member of the College of New Scholars of the Royal Society of Canada and recipient of the Cowan Prize for Excellence in Research at the Royal Military College of Canada. His latest book is Intelligence as Democratic Statecraft. DIALOGUE FORUM III EVENT PROGRAM
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Dr. Kathleen MacMillan Workforce Sustainability Workgroup Leader Dr. Kathleen MacMillan is a graduate of the Toronto East General Hospital School of Nursing (diploma) and the University of Toronto (BSc, 1980; MA, 1983, MSc, 1992; PhD, 2005). Her professional experience includes nursing practice, administration, research, education and health policy. She has been recognized as a distinguished alumna of the Faculty of Nursing at the U of T and received a Centennial Achievement Award from the Canadian Nurses Association in 2008. In 2017, she was inducted as a Fellow in the American Academy of Nursing and in 2020, as a Fellow of the Canadian Academy of Nursing. Most recently, Dr. MacMillan was recognized for her contributions to nursing and to healthcare with the C.N.A.s top award of recognition – the Jeanne Mance Award, in 2022. Dr. MacMillan was the first Provincial Chief Nursing Officer for the Ontario Ministry of Health & Long-Term Care (1999-2001) and Executive Director, Office of Nursing Services for First Nations and Inuit Health Branch of Health Canada (2001-2004). Prior to her appointment to Dalhousie University, she was Dean, School of Health Sciences at Humber Institute of Technology & Advanced Learning in Toronto. Now retired, she previously held adjunct appointments at the University of Prince Edward Island Faculty of Nursing and the School of Nursing and the Faculty of Graduate Studies at Dalhousie University, Halifax, Nova Scotia. Her research interests are in patient safety, nursing human resources, nursing history and inter professional collaboration.
Dr. Colleen Metge Associate Professor, University of Manitoba Digital Supply Chain Workgroup Leader Dr. Colleen Metge is an associate professor in community health sciences at Max Rady College of Medicine, University of Manitoba. After graduation with a Bachelor of Science in pharmacy (AB) in 1975, she worked front-line pharmacy (hospital and community) and then with the professional organization of pharmacists in BC; she enrolled in a doctoral program in pharmaceutical policy at the University of Maryland in Baltimore in 1990. On obtaining her PhD with an emphasis on epidemiology and economics, she accepted a position at the University of Manitoba, where she stayed as a tenured associate professor in pharmacy until 2009 teaching ethics, epidemiology, economics and pharmacy administration and undertaking a myriad of health services research. Her research experience and expertise is broad; mostly, before her retirement from the WRHA in June 2017, Colleen managed an embedded research unit of 12 PhD/masters level colleagues who provide health services research and evaluation to Winnipeg’s health authority and the province of Manitoba. Over the past 20 years, Dr. Metge has been principal investigator, co-PI or co-applicant on 30 grants totalling $20.2 million, including the 5year $1.9 million PATHS: Equity for Children CIHR Programmatic Grant in Health and Health Equity awarded to the Manitoba Centre for Health Policy. Seventeen of the grants were awarded in the last 10 years while not directly employed in academia.
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Jayson Myers Chief Executive Officer, NGen – Next Generation Manufacturing Canada Domestic Supplier Network Sustainability Workgroup Leader Jayson Myers is the Chief Executive Officer of Next Generation Manufacturing Canada. NGen is the not-for-profit organization that leads Canada’s Global Innovation Cluster for Advanced Manufacturing. It is dedicated to building world-leading advanced manufacturing capabilities in Canada, for the benefit of Canadians. Jay is an awardwinning business economist who specializes in industrial and technological change. Between 2007 and 2016, he served as President & CEO of Canadian Manufacturers & Exporters, Canada’s largest industry and trade association. He helped establish and co-chaired the Ontario Manufacturing Council, Great Lakes Manufacturing Council, and Canadian Industrial Roundtable on Skills. Jay has been widely recognized as one of the most influential economic policy advocates in Canada. He is an advisor to both private and public sector leaders, and has counselled Canadian prime ministers and premiers, as well as senior corporate executives and policymakers around the world. He is a member of the Advisory Board of the World Manufacturing Forum and a leading advocate on the world stage on behalf of advanced manufacturing in Canada. Jay has held a research fellowship at Nuffield College, Oxford and lectureships in political economy at Oxford and the University of Warwick.
Nancy Pakieser Principal, Capstone 406, LLC Digital Supply Chain Workgroup Leader Nancy Pakieser started her career in a clinical capacity, as a Radiologic Technologist, in both acute care and outpatient settings. She has had a wide range of marketing experience on the vendor side, including supply storage systems, medical device, therapy delivery, robotic surgery and software solutions. She has carried the lessons of her clinical experience with her into business. It has shaped her ongoing professional drive to always bring products and services to the market that supports the enhanced delivery of care to patients. Nancy is involved in several industry organizations including: The Association for Healthcare Resource & Materials Management (AHRMM) CQO Thought Leader Committee, the Board of Directors for the Strategic Marketplace Initiative (SMI), Healthcare Transformation Group (HTG) and the GS1 Work Group.
Jitendra Prasad Special Advisor, Alberta Health Services Sourcing, Procurement & Collaborative Stockpile Workgroup Leader Jitendra Prasad (JP) was the Chief Program Officer (CPO) of Contracting, Procurement & Supply Management for Alberta Health Services and recently retired from his position. He is still actively involved in working on numerous initiatives related to furthering supply chain resiliency. JP has an undergraduate degree in Pharmacy and a master’s in business administration (MBA) from University of Alberta, Edmonton.
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Rick Prinzen Former Chief SC Officer & VP Donor Relations, Canadian Blood Services Supply Chain Security & Sustainability Workgroup Leader Rick Prinzen ensures that Canadian Blood Services consistently provides high-quality blood, plasma protein and stem cell products to customers at the right time and right cost. He is responsible for maintaining predictability and consistency in meeting customer needs, providing an outstanding experience for donors, standardizing collection, production, testing and logistics processes across the country, and ensuring productive, efficient operations. Rick joined Canadian Blood Services as the director of supply chain operations for South-Central Ontario in December 2013. In this role, he applied his expertise and leadership to launch several transformative initiatives to improve productivity in the region and accelerate our journey to becoming an outstanding manufacturer of biological products. Prior to joining Canadian Blood Services, Rick was a successful executive in the pharmaceutical industry leading local, national and global supply chain operations. Rick is an alumnus of Queen’s University, where he completed an undergraduate degree in metallurgical engineering, followed by a master of business administration.
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STRATEGIC PARTNERS SCAN HEALTH GRATEFULLY ACKNOWLEDGES THE GENEROUS SUPPORT OF OUR STRATEGIC PARTNERS GS1 Canada GS1 is a neutral, not-for-profit association that develops and maintains global standards for efficient business communication. GS1 standards improve the efficiency, safety, security, sustainability, and visibility of value chains across physical and digital channels in 25 sectors. GS1 Canada is a global leader in delivering the highest quality, perpetually updated bilingual product content, becoming the one true source of data excellence for Canadian industry.
Shoppers Drug Mart Shoppers Drug Mart is the leader in Canada's retail drug store marketplace and is the number one provider of pharmacy products and services. Shoppers Drug Mart is the leading pharmacy retailer with more than 1,300 pharmacist-owned locations across Canada. Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 60 years.
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@SCANHealth
@SCAN_Health
@SCANHealthCoP
SCAN Health
www.SCANHealth.ca
info.SCANHealth @uwindsor.ca
SCAN Health is supported in part by funding from the Social Sciences and Humanities Research Council.
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