Commercial Vehicle Buyers Guide - 2012

buyers guide

Nissan NV The newest entry in Canada’s commercial segment

Inside > Aftermarket Showcase: Top products to fit your trade > Billboard on Wheels: Best practices for vinyl wraps > Green Fleet: Is alternative powertrain technology for you?

2012

PMA Number 40069635

TESTED: Mercedes-Benz Sprinter, Ford Transit Connect, Nissan NV

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Introducing the all-new 2013escape.ca Yourr business needs e room oom om m to og grow. w We’re re givin g g you 68.1 cu. ft.* – ev y yo even en mo ore than before. before. fo And the t E Escap Esca e’s flat-foldin ld g rea earr sea s ts h help p you ttranspor spor po t por large la arge a rge rgerr items. Adjust ust th the 60/40 0-spli s ts and spl and availabl available e two-p two wo-po woositi to on load floor fl to o free free up p eve ev even mo more ore cargo argo rg go rro room m. A m.

All this whil while e enjoying enjoying ng best bestt-in-c -in-class lass ass as s ** ss high ighw h wa ay y fu uel el ec conomy onom nomy in n the 1.6 L EcoBoo oBoost™ o st™ t engin engin ne ((wit (wiith th au automat a ic trran ansmi a ns ss nsmi ssion s si ) ).

More flexibility. Less fuel.

AVAILABLE SPRING 2012.

Vehicle may be shown with optional equipment. *Behind front row. 1928 L (68.1 cu. ft.). **Class is Small Utility versus 2012/2013 competitors.

Estimated fuel consumption ratings for the 2013 Escape FWD 1.6L GTDI I-4 6-Speed Automatic: 9.1L/100 km city and 6.0L/100 km hwy. Fuel consumption ratings based on Transport Canada-approved test methods. Actual fuel consumption will vary based on road conditions, vehicle loading and driving habits.

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contents 03 buyers guide Publisher Neil Oliver General Manager David Harvey Director of Editorial Craig Ritchie Managing Editor Jackson Hayes Contributors Jordan Martin, Craig Ritchie Production Manager Rhonda Ridgway Art Director Scott MacDonald Graphic Designers Maria Rodriguez / Tania Sigrisi Advertising Coordinator Linda Clegg Advertising Sales Manager Matthew Nicholson Account Managers Dave Kraisosky, Ralph Ventriglia Special Projects Manager Jock McCleary Assistant Office Manager Donna Allen Accounts Receivable Coordinator Silvanna Bogdanovski Distribution Manager Alexandria Anchor

Director of Production Mark Dills Business Manager Sandy Pare

Editorial & Sales 447 Speers Rd., Suite 4, Oakville, ON L6K 3S7 Ph: 905-842-6591 Toll Free: 1-800-693-7986 F: 905-842-4432 Editorial: jhayes@metroland.com The publisher assumes no responsibility for the return or safety of any materials.

Production: rridgway@metroland.com Premier Publications and Shows publishes Carguide, World of Wheels, Canadian Autoworld, Boatguide, Boating Business, PORTS Cruising Guides, West of the City, and Ideal Home.

GST Registration #R137752424 Publications Mail Agreement #40069635 Mail Registration #5304083 No part of this magazine may be reproduced without the written consent of the publisher.

Return all undeliverable Canadian addresses to: Premier Publications and Shows 447 Speers Rd., Suite 4, Oakville, ON L6K 3S7

Getting connected market news

road tests

06 New engine technology

22 Nissan NV

GM and Chrysler offering CNG commercial applications

08 More power

Express cargo offers new Duramax turbo-diesel

10 New boot

Say goodbye to laces

aftermarket 12 New product showcase 16 Wrap time

How to turn your vehicle into a moving advertisement

fleet management 18 Thinking green?

How to determine if alternative powertrain technologies are right for your fleet

Pickup truck driveability meets high roof cargo capabilities

24 Ford Transit Connect

Canada Post seems to like it. Read what our writer had to say about his week behind the wheel

26 Mercedes-Benz Sprinter

Loads of space in this stand-up stalwart

first look 28 Kia Rondo C/V

A little lost amongst all the passenger car success has been Kia’s adaptable commercial version of the Rondo

tailpipes 30 Commercial sales rising

Why light and medium duty vehicle sales are helping drive the auto recovery in North America

20 Insurance primer

Facts to consider when looking for commercial vehicle insurance

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04

ignition

by Jackson Hayes managing editor

New kid on the construction site We are here for the electricians, the roofers, the welders and the general contractors who build, renovate and repair all across Canada.

This is more than just a magazine. This is a new beginning.

For more than 40 years, Carguide has been Canada’s premier consumer automotive publication. Our annual buyers’ guides were a must-have item for generations of car buyers. Every year, our large staff of award-winning automotive journalists would break down every vehicle available in the Canadian market by segment and price, letting you know which vehicles should top your shopping lists.

If you bought a magazine in the 1970s, ‘80s or ‘90s to compare and contrast vehicles, chances are, it was Carguide.

Times have changed and the market for that type of information in a physical form has changed with it.

Buyers are arguably more informed about their vehicle purchase than ever before, thanks to the Internet.

And as we have adapted Carguide’s editorial direction to change with the times, we have also noticed an underrepresented segment of the market. While we can name a dozen titles that review luxury cars most of us will never even ride in let alone purchase, there hasn’t been a national commercial vehicle presence in this space – until now.

Let me introduce you to the Commercial Vehicle Buyers Guide. This annual edition supports our regular Carguide issues but aims to serve a very specific segment – the light- to medium-duty commercial vehicle owner.

Our mandate is simple: Provide you with all the expertise and advice you find in the passenger car segment, but in the commercial vehicle space.

Do you drive a work vehicle loaded with tools, supplies or inventory? Than this magazine is for you. We are here for the electricians, the roofers, the welders and the general contractors who build, renovate and repair all across Canada.

Think of the Commercial Vehicle Buyers Guide as your own personal Carguide. Each issue will have all the news and aftermarket information to keep you up to date, along with actual road tests of commercial vehicles you won’t find anywhere else.

While personally removed from a world of muddy boots, swinging hammers and noisy construction sites now, I did spend the better part of a decade working various stints as a general laborour, carpenter’s assistant and auto parts delivery driver behind the wheel of my fare share of commercial vehicles. I am no stranger to this world and am so happy to be returning, in a way, to the construction site.

Flip through our inaugural issue to get an idea of what we can offer. In addition to a full aftermarket preview of new products, we include some great market news about vehicle values, best practices on vinyl wraps and commercial vehicle insurance.

Following that, CVBG offers something you can’t find anywhere else, our first in a series of actual road tests of commercial vehicles.

I hope you enjoy it.

Cheers,,

Jackson Hayes

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Introducing Valvoline NextGen.The first recycled oil formulated from a breakthrough process that combines the latest re-refining technology with Valvoline’s special additives to exceed industry standards. It’s the only recycled oil good enough to be called Valvoline, because we hold ourselves to a higher standard. Yours.

Go to NextGenMotorOil.ca and find out why it is important to recycle your used oil and use recycled oil.

© 2011, Ashland Inc. TM Trademark of Ashland or its subsidiaries in various countries.

Available at

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06

market news

Nissan partners with 3M on NV personalization program

Nissan Canada is helping NV customers personalize their vehicles with the launch of a vehicle graphics website in partnership with 3M Original Wraps (a division of 3M Canada Company).

3M Original Wraps developed a software application which will allow all NV customers the ability to create their own design, utilizing their own logos or using the many assets on the site to get started. The application is now available through the Nissan Commercial Graphics website.

The NV graphics are professionally installed, yet removable and safe for the vehicle’s exterior. The graphics are printed on professional, automotive grade 3M Scotchprint On-Demand vinyl and laminated for protection and fade resistance.

All graphics are professionally designed and are completely unique for every business. Delivery usually takes usually one to two weeks, with professional graphic installers available in markets where Nissan commercial vehicles are sold.

“We’re pleased to offer high quality, customized vehicle personalization with hundreds of different graphic designs created specifically for the Nissan NV,” said Judy Wheeler, director of marketing for Nissan Canada.

Nissan entered the commercial vehicle market in Canada for the first time last spring with the arrival of the full-size NV. Since then, the automaker has added a12-seat passenger version and, in 2013, the NV200 compact cargo van arrives.

Domestics offering compressed natural gas-powered units General Motors and Chrysler have announced details of compressed natural gas-powered (CNG) vehicles for commercial and fleet applications.

Chevrolet and GMC has said it would offer the new engine technology on the 2013 Chevrolet Silverado and GMC Sierra 2500 HD extended cab pickup trucks.

The vehicles include a compressed natural gas (CNG) capable Vortec 6.0L V8 engine that seamlessly transitions between CNG and gasoline fuel systems.

Combined, the trucks are expected to offer a range of more than 1,000 km. The Silverado and Sierra will be available in standard and long box, with either two- or four-wheel drive.

Since CNG is a clean-burning, domestically produced fuel, both automakers have noted the technology should have wide appeal. Fleet and retail consumers can place orders late this year.

At the same time, Ram is building a 2500 Heavy Duty CNG pickup designed for fleet and commercial

customers.

“Commercial customers are extremely important to Ram Truck,” explains Fred Diaz, Ram Truck president and CEO, adding that a hard-working, fully capable CNGpowered truck to the Ram lineup makes a lot of sense economically and environmentally.

Chrysler says compressed natural gas is a widely accepted fuel in the U.S., Europe and Asia and is well-suited to run in the 5.7-liter HEMI engine. The clean-burning option has a lower environmental impact with CNG demonstrating a reduction of 70 to 90 per cent of smog-producing pollutants.

“Our commercial fleet customers have been asking us to build a CNG powered Ram,” said Peter Grady, V-P of network development and fleet for Chrysler Group LLC. “These fleets have already developed their own fleet fueling infrastructure for CNG, and are strong proponents of the technology.”

GM’s bi-fuel commercial trucks will be covered by its three-year, 60,000-km new vehicle limited warranty and five-year, 160,000-km limited powertrain warranty and vehicle emissions warranty, meeting all Environment Canada emission requirements.

The trucks are built in Fort Wayne, Ind., and then sent to the Tier One supplier for installation of the CNG bi-fuel delivery and storage system. The entire gaseous fuel system meets GM’s strict quality, durability, safety testing and is covered under the extensive warranty.

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market news

An updated Duramax turbo-diesel V8 is now offered in the 2012 Express Cargo, delivering bestin-class torque and horsepower.

Introduced for 2011, this updated Duramax, known by its LGH engine code, is more fuelefficient than the previous model. Despite being rated 260 horsepower and 525 lb.-ft. of torque, the engine also reduces NOx emissions by up to 63 per cent.

To meet tighter emissions requirements, the LGH Duramax was designed with an EGR cooling system, along with revised turbocharger tuning that

Express Cargo offers updated Duramax turbo-diesel helps enhance EGR performance.

It also has a large-capacity selective catalytic reduction system. In fact, the engine features the latest in emission control technology, making it the cleanest Duramax engine ever produced.

NOx emissions are controlled via a Selective Catalyst Reduction aftertreatment system that uses urea-based Diesel (Emission) Exhaust Fluid (DEF).

The DEF is housed in a 5.83-gallon (20 L) tank and needs to be replenished about every 8,000 km. Electrically heated lines feed the DEF to the emission system to ensure adequate delivery in

cold weather.

General Motors says the Duramax also provides “outstanding” cold-weather performance, with microprocessor-controlled glow plugs capable of gas engine-like start performance in less than three seconds in temperatures as low as -29 degrees Celsius without a block heater.

“The engine has been developed to operate for at least 322,000 km on a rough-duty cycle without the need for a major overhaul,” the automaker says. “And it is backed with a five-year/160,000 kilometre powertrain warranty.”

Silence is golden Mercedes-Benz’ all-electric Vito E-Cell delivery van is raising eyebrows in Europe, proving that zero emission commercial vehicles don’t exist only in dreams Imagine a fully electric commercial delivery van that emits absolutely zero emissions, carries a whopping 850 kg payload, offers a 130 km range and fully recharges in just five hours. If you’re in Europe, there’s no need to imagine, for this vehicle already exists. Here in Canada, you’ll need to bide your time, but not for long.

The vehicle is the new Mercedes-Benz Vito E-Cell, a fully electric version of the company’s popular compact delivery van. Slightly smaller than a Sprinter, the Vito is a front wheel drive cargo van with a capacity in the 2.7 to 3.2 ton class, and normally sold with a gas or diesel engine.

The fully electric E-Cell version uses a unique battery system that is housed in the vehicle floor, resulting in no loss of cargo capacity.

The electric Vito differs from its fossil-fuelled kin only in its powertrain – the cargo capacity is identical. Enormous 92 cm by 124 cm sliding doors on both sides (wide enough for forklift loading), plus a wide-opening tailgate, provide full access to the Vito E-Cell’s cavernous 5.7 cubic meter cargo bay. Its fully flat floor offers an impressive 1,277 mm (4.2 feet) between the wheel wells, accommodating full sheets of plywood or drywall with ease.

While its 130 km range and 80 km per hour top speed won’t compare to that of a diesel Sprinter van, remember the Vito E-Cell is designed for use as

a package delivery van in urban areas.

“In most urban areas, it simply isn’t possible to do 80 kilometres per hour due to the traffic,” says Volker Mornhinweg, head of Mercedes-Benz Vans.

“Our research has shown that most of our fleet customers for this type of vehicle are driving short distances, making many stops, and averaging from 50 to 80 kilometres over the course of a full day.”

The E-Cell Vito may be quiet, but it doesn’t lack pep. Commercial Vehicle Buyers Guide was lucky enough to be treated to a couple of test runs around the Mercedes-Benz test track in Stuttgart, where we could experience firsthand how the E-Cell Vito handled everything from high speed straight-aways, steep banking turns, long stretches of weathered cobblestones and even a 20 percent grade.

The electric motor’s ability to apply full torque from a standstill provides spirited acceleration and unique agility, which would be a legitimate plus in typical city traffic. In terms of driving performance, the E-Cell Vito performs on par with a state-of-the-art diesel.

Mercedes-Benz Canada hasn’t announced firm plans to bring the Vito E-Cell to Canada just yet, but it is a good bet the van will make an appearance on our shores in the not too distant future.

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market news

Ford to offer Transit diesel option, fleet emissions calculator Ford has confirmed it will offer an all-new North American diesel engine option for its new Ford Transit cargo and passenger vans when production starts in Kansas City in 2013.

This will be in addition to the 3.5-liter EcoBoost V6 gasoline engine already in the Ford F-150.

“The return of a diesel engine option to Ford’s full-size van lineup answers customers’ calls for more choice when seeking a van with superior fuel economy and balanced capability,” the automaker says.

Overall, the new Transit will achieve at least 25 per cent better fuel economy compared to similar E-Series vans, due to its advanced gas and diesel powertrains and smart weight savings that will trim at least 136 kg.

“That means commercial and retail customers could save potentially thousands of dollars in operating costs from fuel savings alone.”

In addition to the new Transit, certain E-Series body styles will continue to be available through most of the decade in North America, even after the U.S.built Transit goes on sale.

Beyond the engine technology, Ford says it has developed a specialized new tool to help optimize fleet purchases based on specific fuel types and operating locations.

Called the Vehicle Emissions and Fuel Cost Calculator, the new tool is designed to help fleet customers understand their current carbon footprint and to model various scenarios based on the types of vehicles they choose for their fleets. The tool incorporates important information to evaluate fuel costs and emissions, providing a unique opportunity for fleet managers to quickly evaluate multiple options.

The Vehicle Emissions and Fuel Cost Calculator utilizes such information as

vehicle type, fuel type and traffic conditions (stop-and-go city traffic or on the highway, for instance), along with the geographic region in which the car will be used to generate information about the efficiency of a fleet.

The proprietary program, which must be used in conjunction with the support of a Ford representative, will create customized scenarios for customers by using special formulas and variables to determine the environmental impact and fuel costs of specific vehicles.

“This tool will help our customers make the most informed purchase decision possible – one that will meet their business needs, help promote energy security and help protect the environment,” said Sandy Winkler, senior researcher with Ford research and innovation and developer of the tool.

Say goodbye to laces Canadian builders, landscapers, firefighters and carpenters require footwear that offers both comfort and safety. That’s why footwear maker Blundstone says it has made creating the lightest, most durable work boots to hit the concrete a part of its mission.

“The thought of working all day in the dry summer heat already sounds exhausting,”

the company says. “But the idea of having to wear uncomfortable steel-toed boots sounds even more unbearable. Having to lace up and untie your work boots after a long, hard day is just out of the question.”

To that end, Blundstone has introduced its CSA Greenpatch pull-on, kick-off boots.“The Blundstone’s CSA Greenpatch provides with you with the same easy pull on, kick off function as your regular Blundstone’s, with the added protection of CSA approval,” said Ian Heaps of Blundstone Footwear. “For those working

in tougher environments, there should be no compromise when it comes to safety in footwear. Added cushioning and high quality materials offer all day comfort on even the harshest surfaces.”

Blundstone CSA soles are made with state-of-the-art materials; including new Kevlar CSA approved protection mid-soles that are lighter and more flexible. A heat formed heel reduces the risk of blisters while the toes are protected by a broad fitting, tempered steel, Grade 1 safety toe cap.

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Business Owners

Need Life Insurance

If you are a business owner or have a business partner, life insurance is crucial to ensuring the continuation of your business should something happen to either of you. The loss of a key person can devastate your business. Having life insurance will enable you to reassure creditors and keep your business running and will protect the ďŹ nancial future of your company.

Get the protection your business needs. Visit InsuranceHotline.com to get a free, no obligation quote.

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aftermarket

Backrack’s products are readily available With a manufacturing facility in Oakville, Ontario, and its products available at most truck accessories stores across North America, it is safe to say Backrack’s products are readily available.

The Backrack is a fully welded steel cab guard and ladder rack. It is powdercoated and can be mounted directly into the stake holes of truck beds and allows for a no-drill installation.

“Backrack manufactures two models of cab guards, the Original Backrack and the Safety Rack, which is a welded screen design for full window protection,” said Adrian Jayne, Backrack president.

“The Original Backrack provides numerous options for mounting lights, antennas or any type of auxiliary light without having to drill holes in the vehicle.“ The Backrack costs $250 and enables users to carry ladders, secure shifting cargo and mount many accessories. It weighs about 31 kg and comes with all the required mounting hardware.

The Backrack cab guards are geared towards anyone who uses their truck for work – from government fleets to small business owners.

For more information, contact mfg@ backrack.ca

Canadian-based Clearview Partitions primarily focuses on partitions for cargo vans “Clearview Partitions stated in the 1972 with the clear polycarbonate partition for protection of people and goods in most vehicles,” said Wayne McCauley, business development manager. “We now have a patent.”

The partition’s base is built with 16-gauge steel while the actual partition is made from a heavy-duty polycarbonate. They are transparent and do not obstruct your rear or side vision allowing you to see your cargo from all angles.

They can withstand an impact load of up to 5,443 kg and are low maintenance. The partitions come in a range of standard sizes and are available for all types and sizes of vehicles.

Clearview Partitions can be installed in Chrysler, Ford, General Motors commercial options along with many other cargo-carrying models. The partitions are geared towards most contractors such as electrical, plumbing and telecommunications personnel as well as fleet companies, private vehicle owners and anyone owning a cargo van.

For more information, contact info@clearviewpartitions.com.

Clearview

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Custom-fit floor liners to protect the carpets of commercial vehicles

The Global Automotive Survey also found:

The digitally measured Weather Tech FloorLiners are suited for construction workers and landscapers or anyone else who has to trek through snow, slush and salt as well as mud and gravel.

The FloorLiner’s surface was designed with channels that separate debris and fluid from shoes and clothing into a lower reservoir.

“The lower reservoir uses additional channeling to minimize fluid movement while driving,” said Kimberlee Ruzycki, president of Northern Performance.

“The Weather Tech FloorLiner also increases resale value of your vehicle by keeping the interior in great condition.”

The heavy-duty FloorLiner can be installed in most of today’s popular commercial vehicles, including all truck applications. Some truck applications also offer an “over-the-hump” option to provide complete front floor protection.

The FloorLiners start at $130.95 for a front pair and are available in black, tan and grey.

For more information, contact johns@nothernperformance.ca

Ranger Design offers Partslider to keep tools secure

Ranger Design, located in Montreal, was founded in 1988 and started out providing lightweight aluminum solutions designed for the commercial service vehicle industry industry.

“Ranger manufacturers a variety of drawer systems and storage modules using top quality components such as fullextension high-capacity ball-bearing drawer slides, secure locks, Ranger’s unique braided stainless steel cable-pull handles, and lightweight aluminum construction,” said Holly McCallum, marketing coordinator for Ranger Design.

The 5010 Partslider is an aluminum drawer which can be installed in the back of nearly any van or commercial vehicle. It is 109 cm deep, 30 cm wide and 15 cm in height.

It can be installed in about 30 minutes and weighs roughly 13 kg. The 5010 Partslider is capable of holding up to 68 kg worth of material and costs $450.

The Partslider is primarily geared towards tradesmen, service technicians and anyone else that carries tools in work vehicles.

The Partslider can be installed by one of Ranger Design’s 200 dealers across North America.

For more information, contact cs@rangerdesigninc.com

Fibrobec Spacekap fits all full-sized pickups Fibrobec is the maker of Spacekap, a slip-in truck cap that is a universal fit for all full-sized pickups. Fibrobec says it started in 1972 as the first fiberglass cap manufacturer for ada. both commercial and recreational uses in Canada.

The Spacekap line features various modelss depending es the most on your needs. The Spacekap Diablo features aining good interior volume in the industry, while maintaining ng, stainless aerodynamics. The Diablo features LED lighting, steel hinges, integrated rain gutters as well as automo-

For more information, contact sbrideau@fibrobec.com, or call 450-467-8611.

tive grade door retainers and an HD aluminum doorsill. The cap can be installed nationwide through Spacekap’s nationwide distribution network.

Diablo retails for $7,200 and is geared primarily towards contractors, plumbers, electricians and cable technicians.

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aftermarket

Crown’s Self Arming Immobilizer Fob Ohio-based Crown North America is a division of Leggett and Platt that provides vehicle components for automotive OEMs as well as fleets.

Crown North America provides service in Canada with locations in Oakville, and St. Thomas, Ont. Crown’s Self Arming Immobilizer Fob (SAIF) allows a vehicle operator to simply place their vehicle in park and exit in an emergency situation. The integrated system will automatically arm itself leaving the doors locked and the vehicle secured while it’s still running.

“This allows for the use of emergency lighting and radios, for example, while keeping valuables left in the vehicle safe and secure,” said Anna Terlecka, sales and marketing with Crown North America.

Upon returning to the vehicle, the operator simply needs to deactivate the system with the key fob and the vehicle will be mobile immediately.

The actual immobilizer system is installed in the vehicle while the operator is given the fob to arm and disarm the system. The SAIF retails for $389 and installation will run about $100 more.

Terlecka says the system is perfect for anyone who is concerned with the security of their vehicle in an emergency situation.

For more information, contact anna.terlecka@legplatt.com.

Farmbro secures storage

Established in 1983, Farmbro Inc. is Canada’s largest privately owned work vehicle equipment supplier and installer.

The Midbox by Farmbro is a Ford and GM-approved factory option that allows for flexible, secure storage that maintains the factory styling of your vehicle while adding extra space.

The Midbox can be installed in the Ford F-150, GMC Canyon as well as the Chevrolet Colorado pickup truck.

“It mounts across the back of the vehicle, between the cab and the rear bed. It is also accessible from both sides of vehicle and uses the same key that operates the driver’s door,” said Omar Majeed, marketing manager for Farmbro Inc. It features powder coated steel construction, heavy gauge steel panels, commercial grade weatherstripping for sealing, as well as dent resistant exterior doors. It can be

customized according to your specific needs with drawers, slide out trays, shelving options and more.

The Midbox is 0.91 metres in height and weighs about 130 kg.

Geared primarily towards contractors as well as plumbers and electricians, the Midbox is available through dealerships as it is a factory option from Ford and GM. For more information, contact Eddie Stoncius at eddie@farmbro.com

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Lightest aluminium service body G.W. Anglin Manufacturing (GWA), established in 1967, is a manufacturer of parts and aftermarket truck and van equipment.

It designs, produces and installs custom solutions for fleet vehicles.

Its headquarters are located in Tecumseh, Ont., though the company has two other locations, one in Mississauga, Ont., as well as a soon-to-be-opened spot in Edmonton, Alta.

One of its more popular products is its Pro-Trade Lite.

“GWA’s Pro-Trade Lite is the lightest aluminum service body on the market today,” said Bill Tarcia, sales and marketing manager, G.W. Anglin Manufacturing Inc. The aluminum service body weighs 327 kg, which allows for increased payload and greater fuel efficiency. It also has the capacity to store all your tools safely and conveniently.

The corrosion-resistant 5052-H32 grade aluminum body also features an OEM slam tailgate. The double panel tailgate opens 90 degrees to facilitate loading and also folds down 180 degrees for easy entry.

The single rear wheel 1.42 metre Pro-Trade Lite, costs $4,650 and is geared primarily towards general contractors utility providers as well as electricians and plumbers.

For more information, contact Bill Tarcia at btarcia@gwanglin.com

Vanteriors customize all spaces Vanteriors has been providing the Canadian public with vehicle modifications for commercial van and pickup trucks for the past 37 years.

“Vanteriors has everything busy tradespeople need to customize their service vehicles,” said Greg Mutch, commercial general sales manager with Vanteriors.

“We are the one-stop shopping place for customization of your work vehicle, providing everything from ladder racks, shelving units and partitions, to backup alarms and strobe lights.”

To that end, Vanteriors’ ADSeries

1.12-metre shelf module features durable stamped steel panels and shelves. A 15 cm knock out at the bottom of the end panel allows for 1.22 metres of floor space. This space is perfect for accommodating sheet goods.

The shelf module measures at 36 cm deep, 1.12 metres wide and 1.17 metres in height. Installed units retail for approximately $320.

It is geared towards all commercial businesses and can be installed at Vanteriors.

For more information, contact sales@vanterior.com

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aftermarket

by Jordan Martin

Advertising

on the run

Everything you need to know about turning your fleet into moving billboards

Applying a vehicle wrap to your commercial vehicle can be the perfect way to advertise your company and its services offered.

Just think about how many vehicles you drive by over the course of a day. Take a spin on a major highway during a weekday and the potential number of eyeballs reading your messaging could number in the tens of thousands, depending on where you live in the country.

But, there are many things to consider before applying a wrap to your vehicle. How long will it last on your vehicle? How should it be maintained? How will the weather affect it? What material should be used?

Most vehicle wraps are generally made using either cast or

and life expectancy as cast. Though less expensive, experts say a calendered vehicle wrap may last anywhere from a few months to a year or two. It is also generally not recommended for automotive applications.

“They are all vinyl based materials and they all have different adhesion characteristics,” said Joe Stomp, sales and marketing manager for 3M Canada.

3M is a major manufacturer of vehicle wrap material and works hand in hand with OEMs like Nissan and their newly launched NV commercial vans.

“Some of them are more like a permanent type of adhesion,” he adds.

“Some of them are repositionable during installation, so if you were to put it onto the actual vehicle you could lift it up and reposition it if it wasn’t put in place in the exact same spot that you wanted it to be in.”

Creating Your Wrap The process of creating a wrap involves discussing the main features you would like to have your vehicle fitted with, such as colour, shapes and logos with the installer. From that point, your vehicle’s model, make and year will all be taken into consideration in the designing process.

“We first try to get their dream and make it work in our Photoshop or Illustrator application on the computer,” explained Yasser Munoz, owner of MobileWraps.ca.

“Once it’s created and finished, the customer has to review it.”

The design team will generally put together a couple of mockups. Usually a background will be chosen based upon its relevance to the particular industry or the product or service being sold.

Putting It On calendered vinyl. The difference between the two vinyl wraps is primarily a matter of durability. Cast vinyl is best suited for long-term use and generally lasts between one to five years. It is manufactured using casting paper, PVC resin, premium grade UV inhibitors as well as additives and solvent.

It is very flexible and is capable of stretching in order to conform to the vehicles’ surface. Calendered vinyl is also made from PVC, pigments, plasticizer and additives, but lacks the same durability

After the wrap has been designed and printed, the design team figures out how much ink will be used to create the design as well as other details such as the resolution that will be used, the DPI (dots per inch: a printing term referring to the number of individual dots that can be placed in a line within the span of one inch) and the temperature. That part of the process is called pre-press.

The next step is to actually begin printing the design.

“Printing probably takes a total of three to four hours to complete in between tiles. So you print the vinyl material, then you let

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it dry from anywhere between three to six hours. It’s preferable to install it the next day,” Munoz added.

After the material has dried, installation can begin.

“We use 3M because it’s a very reliable material,” said Jara Kral, president of Market Your Car. “It’s like a sticker. It has backing on the vinyl, so we line it up on the vehicle with either tape or magnets and, once it’s in place, we’ll peel the backing off exposing the adhesive, then you place it on the vehicle.

After that you squeegee it down so that it bonds to the vehicle. We then use heat from a heating gun to conform it around the curves of the vehicle and complex channels.”

Trimming can then be done to cut out excess material when the wrap is being applied.

Maintenance Experts recommend not washing your newly wrapped ride for at least three days.

“The adhesive takes about 24 hours to cure so you want to give it that time to before you start subjecting it to high pressure in a car wash,” Kral said.

He notes that most wraps are generally strong enough to handle high-pressure washes, but said there is the odd chance that a high-pressure spray could lift a corner. He recommends hand washing, adding many automated car washes are not equipped to handle many commercial vehicles anyway.

Issues such as perforated windows on the rear with a windshield wiper can become problematic.

While he is not recommending you forgo using your rear wiper on a rainy day, just be aware that wiper use will wear out the graphics a lot faster.

It’s the same thing with side windows that get wrapped. When the window is rolled down and up, wraps could get scratched because of the dirt and particles that get stuck between the rubber and the window.

Important Dos and Don’ts If your vehicle wrap is being applied primarily for marketing purposes, it’s important that it’s designed effectively. Overloading the vehicle with too much information can do more damage than good.

People tend to get a five second glimpse of your vehicle at most and should be able to takeaway a clear message from your vehicle wrap in that short time.

“The wraps should be maintained by regular washing of the vehicle - hand-washing is recommended,” advised Stomp. “Avoid any harsh cleaning chemicals. It’s a vinyl material and it’s rugged but you don’t want to use anything too harsh.”

If you are worried about voiding preexisting paint warranties on your vehicle, that would be a matter that would have be discussed with your dealer. Some automotive companies test the wraps to ensure they are compatible with their paint. Stomp said that 3M has done testing and found that the vehicle wraps can protect the factory paint from UV rays.

Top tips for creating the best vehicle wrap for you 1 When creating

your vehicle wrap, it’s best to keep text to a minimum.

Only important information such as a contact number and company name should be included.

2 A company logo should be well

represented on your vehicle wrap.

It is a good idea to have a company logo designed by a professional before you attempt to create a vehicle wrap, as you will need something with a high resolution.

3 Social media information and

the company website should also be incorporated. A website address can serve as a gateway to more information for customers, as can a Facebook address or a Twitter account.

4 Including a QR code is a great

way for customers to quickly access more information about your company. A QR code can easily be accessed while sitting in traffic by a QR code reader installed on a smartphone. QR codes can directly link to websites, thereby eliminating the hassle of a potential customer having to write down a website address.

5 Though a photograph can provide

onlookers with a general idea of what your company is about, a poorly chosen photograph can be confusing and somewhat unnecessary if a proper logo has already been included. Avoid unprofessional photos and obnoxious colours.

6 Avoid lists. Onlookers usually

have a limited amount of time to view your wrap while driving or waiting on traffic. The message should be short and direct.

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18

fleet management

by Jackson Hayes

Is going green right for you? the last tank of gas you bought probably cost you $1.30 per litre.

When you look forward, you are not just signing up to fill that vehicle today, you are agreeing to fill it up for the next four to seven years.”

Based on some rudimentary knowledge on recent oil price growth, it is not outrageous to assume gas will cost more than $2.00 per litre in seven years – a forecast that should factor into your decision.

How to determine if alternative technologies like hybrid and electric vehicles would make a good fit in your fleet

How Do You Drive? Once you know the proposed length of

Anyone whose fuel tank capacity sits north of 90 litres knows that moment.

The moment at the gas pump when your hand cramps from squeezing the trigger. You stand helpless as peppy passenger vehicles come, fill up and pull away. All the while you watch as the total cost rolls higher and higher, pulling money out of your wallet and into the black hole that is your vehicle.

There is no doubt that a hefty fuel bill comes part and parcel with driving some of the biggest light and medium-duty vehicles on the road, but there could be a way to ease that oil obligation – alternative powertrain technology.

The last few years have seen a number of hybrids and electric options hit the commercial space. Major fleets in the municipal, provincial and private sectors across Canada now have scads of green vehicles doing daily duty. And with even more vehicles on the horizon, transitioning your fleet to a hybrid or all-electric model is now easier than ever.

Yet, like all major purchases, experts agree that when shopping for a greener commercial vehicle, it pays to do your homework.

Getting Started The first step is to understand how long your commitment will be with the vehicle, explains Matt Stevens, product manager at FleetCarma.

“All of the subsequent decisions you make will hinge on how long you plan on keeping the vehicle.”

According to FleetCarma, the average age of Canadian light-duty vehicles is seven years, meaning most drivers who buy new will own that vehicle for seven years. Up-front costs for hybrids and electric options are higher than traditional gas or diesel engines, so buying an alternative powertrain vehicle will only make financial sense if you will drive it long enough to reap the long-term fuel saving benefits.

Rolled into that idea of length of ownership is the future price of gas. Stevens suggests thinking about it in terms of your current vehicle and what fuel cost when you bought it new.

“The first tank of gas you put in probably cost you $0.60 per litre,

ownership, the next step is to determine exactly how you use your vehicle.

Mike Elwood, V-P of marketing for Azure Dynamics, says everyone should data log information like average daily mileage, hours driving, fuel consumption, average payload weight, etc.

“Every quantitative figure is needed to create a model of what a typical week looks like. You need that information to make a fleet decision.”

Azure Dynamics Corp. is a leader in the development and production of hybrid electric, electric components and powertrain systems for commercial vehicles.

Headquartered in Burnaby, B.C., the company recently reported the delivery of its 1,000th hybrid electric truck to its biggest customer, Purolator.

“Be realistic about range as usage dictates the type of vehicle you should buy. Is it big enough? Will it let me get the job done? These are questions you have to seriously consider,” he says, noting that your final decision can’t disrupt your business.

Once you have gathered all the data, compare daily operation requirements with the limitations of the potential vehicles, he says.

Though simplified, as there is consideration for the level of driving aggressiveness, use of air conditioning and more, Stevens says the ideal candidate for a hybrid is generally someone who does a lot of city and residential driving everyday with little open highway driving.

Getting the most out of an all-electric option would involve significantly less driving restricted to distances within the limitations of the battery range.

And don’t forget about utility, the experts say. Forgetting to factor in things like tow weights and average payloads could skew your numbers.

Though there is a large amount of math and research involved in calculating if alternative powertrain technology might be a good fit for you and your fleet, the savings could be dramatic and well worth the effort. But, Elwood warns, prepare yourself for the idea that a hybrid or all-electric option might not be a feasible option for you and your fleet at this moment.

With your homework done, though, it could be easier to get into the market should your business demands change over time.

“Knowing what it will cost you over the life of the vehicle including fuel, service and maintenance is vital,” explains Elwood. “If you understand what that is, you can make a more educated decision.”

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12:01 PM HEADQUARTERS 11:38 AM POWER PLANT

high roof available with 6'3" headroom

2:45 PM CORNER OFFICE optional locking centre console with file cabinet and laptop storage with 120v power

powerful and efficient 5.6L V8 and 4.0L V6 engine options

9:02 AM WORKSHOP

3:10 PM BILLBOARD

custom upfits for all your tools

ample space for advertising

7:15 AM WAREHOUSE

4:45 PM STORAGE FACILITY

up to 320+ cubic ft of cargo space

243- degree wide opening doors

The All-New 2012 NV Lineup INNOVATION THAT WORKS

Your business card may say contractor, plumber, landscaper or electrician, but we know that’s only half of the story.

You’re also the accountant, customer service department and CEO. And that’s why the Nissan NV is so much more than a van. With a built-in filing cabinet,* and expanded desktop surface,* it’s your entire office on wheels – perfect for all your jobs. You’ll have a hard time finding any other van than can do the same.

Starting from $30,998 For more information, visit ncv.nissan.ca *Available features. MSRP for 2012 NV 1500 (X41A72 AA00) is $30,998. Freight and PDE charges ($1,630), license, registration, insurance, duties and applicable taxes (including excise tax, fuel conservation tax, tire recycling tax and duties on new tires, where applicable) are extra. All prices are subject to change without notice. TMThe Nissan Commercial Vehicles names, logos, product names, feature names, and slogans are trademark owned by or licensed to Nissan Motor Co. Ltd., and/or its North American subsidiaries.

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20

fleet management

Things to remember when shopping for commercial vehicle insurance A critical component of small business insurance is commercial vehicle coverage, especially for any business that depends on the use of a vehicle to get work done. Commercial vehicle insurance covers a variety of possible uses for a car, truck or van that is used for business purposes. For those who use a van or light truck as a daily vehicle to get to and from work sites such as contractors, plumbers and landscapers, this coverage is absolutely vital.

Here’s a quick guide to understanding commercial vehicle insurance coverage.

What a Commercial Vehicle Policy Covers Commercial vehicle policies are a lot like personal auto policies as far as the basics of what they cover. They’re designed to protect you and your business from the liability risks and the potential financial damage that could come as the result of an accident. They also provide coverage for theft, fire, and multiple risks outside of a collision.

The typical commercial vehicle policy includes the following coverage: • Liability Coverage and Accident Benefits: Much like your personal policy, this protects you in the event that you are found at fault in an accident. It covers you for both bodily injury and for property damage, as well as payments for loss of income and medical bills.

• Collision and Comprehensive: Covers your business vehicles for damage that results from an accident where you are at fault, or from theft, fire, vandalism or any other damage covered by the policy.

• Uninsured/underinsured Motorist: Covers you in the event that you are involved in an accident with another party who is either not insured or underinsured.

• Additionally, you can add on items to the policy such as roadside assistance that includes towing for larger vehicles such as vans or trucks and other business-specific items.

What Can You Insure? A commercial auto policy can insure the vehicle and anything that is permanently attached to it; however, contents are another matter entirely. For those working in an industry where expensive tools and equipment are often kept inside the vehicle, this is a very important subject to consider.

Like a personal auto policy, your commercial auto policy may offer a small amount of contents coverage, but the vast majority of your property needs to be protected via a business property policy.

This policy covers your tools and equipment and any other busi-

ness property both at your business location as well as when they are in your company vehicle. A commercial property policy needs to be a part of a comprehensive business insurance package that protects you from all of the various risks of running your business.

Your commercial auto policy can cover liability for you and everyone who works for you. Make certain that you list every driver who will be driving your business vehicles on the policy to ensure they are covered.

What About Fleet Insurance? When you have multiple vehicles to insure under the business name, you can qualify for fleet insurance. You don’t have to have dozens of vehicles; even a small fleet can qualify. The number of cars required to qualify as a fleet varies by insurance company, but you can get a policy with as few as four vehicles.

Fleet insurance tends to be more cost-effective than insuring each vehicle individually. This type of policy simply insures every vehicle your business owns and uses under one policy, simplifying the coverage and making it a little more affordable for you.

There are a variety of different types of fleet insurance, so it is best to work with an insurance professional to select the one that best applies to your company.

Owned and Non-Owned Auto When you’re purchasing a commercial vehicle policy, your focus is generally on the vehicle (or vehicles) owned by the business and used every day. The vehicles that are owned in the company name are the most used and most important, but what happens if you or an employee are involved in an accident while on company business, but not driving the company-owned vehicle? A personal auto policy has the right to deny coverage if the accident occurred while the car was being used in a business capacity. This is where non-owned auto coverage comes in.

You can add non-owned auto coverage to your commercial vehicle policy to cover you for this risk. It ensures that any vehicle being used on company business is protected. And so are the drivers. There is also an option for hired auto coverage, which would cover you or an employee in a rental or other vehicle being used for business purposes.

When choosing your business insurance, it’s important to make certain it has been tailored to your needs. Anyone who uses a vehicle for business purposes should have commercial auto, but for those who use a vehicle every day in order to do their job, it’s a vital coverage.

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3M has you covered for 3 yrs/60,000kms the same as your Nissan NV original vehicle warranty

Customize Your Fleet Ideal for Small Business or Fleets

1stop shopping, easy steps...

1. Visit:

Give your Nissan NV a personal touch and promote your company at the same time by adding an attention-grabbing long lasting weather resistant logo or wrap. Whether you decide to simply upload your business’s insignia or create something from scratch, our online vehicle graphics tools make it easy to design the look you want and have it sent directly to your dealer for installation just in time for you to take delivery.

2. Choose the Nissan NV

you want to apply your brand onto.

nissancommercialgraphics.ca

3. Follow the online instructions to complete your design.

POWERED BY

3M ORIGINALWRAPS 3M is a trademark of 3M.Used under license in Canada

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road test - 2013 Nissan NV

by Jackson Hayes

Cracking a tough market Nissan NV has uphill battle in the Canadian commercial segment, but confidence abounds

Given its sports car heritage and the high-volume units in its lineup, it is surprising that the most researched vehicle in the Nissan’s history is a cargo van.

The Nissan NV, available as a 1500, 2500 and 3500 (standard and high roof in the latter two models) and now as a 12-passenger vehicle, marked the company’s first foray into the North American commercial vehicle market when it hit dealerships in April 2011.

Despite the automaker’s 75 years of experience in commercial markets around the world, Nissan Canada’s Jason Legere said the company didn’t want to just take an existing product and adapt it for North American buyers.

“We wanted to start it right,” the chief marketing manager explained. Despite some published reports claiming it sits atop the Titan frame, the NV sits atop a totally new platform. It’s built at Nissan’s facility in Canton, Mississippi.

One of the biggest stories for the van in Canada is its position as another vehicle with the kind of tall clearance in the rear at a price level closer to the domestics.

Sebastian Defilippi, manager of Nissan commercial operations, said he hopes customers will see the new unit as a viable entry in a fiercely loyal segment.

Your powertrain options are either the 24-valve 4.0 L V6 with an advanced continuously variable valve timing control system (CVVTCS) capable of pumping out 261 hp with 281 lb-ft of torque.

Towing capacity when equipped with the available hitch accessory is 3,175 kg.

Should that output not suit your obligations, you can step up to the bruiser 5.6 L V8. The latter offers 317 hp with 385 lb-ft torque and a towing capacity of over 4,300 kg.

Despite the towering stature, the NV did not feel overly tippy, even when crossing a notoriously windy bridge in Southern Ontario on a particularly blustery day. Though there is some sway – a fact of life when driving something of these dimensions – it was not obtrusive and would certainly be diminished once the rear was loaded up.

Braking power was impressive as massive 14.2-inch front and 14.4-inch rear disk brakes halted this monster with ease – an important note for commercial vehicle drivers that constantly replace brakes because of the stresses of regularly stopping a heavy load.

One important critique also inherent with any vehicle that takes up that much pavement is the size of the blind spots. Our tester had neither side nor rear windows so changing lanes was adventurous, even with the stretched out side mirrors and its concave wide-angle view.

Behind The Wheel

On The Inside

The first thing you notice when driving the NV 2500 high roof model is that it drives more like a pickup truck than any other comparable ride. The engine sits further forward than most competitors and it is easy to forget the cavern behind the driver’s seat when driving along the highway.

From discussions with Nissan executives and retailers, the company is intent on highlighting the little innovations throughout that help it stand alone in the segment (and not just because of its current Innovation for All campaign).

Regardless of the trade or application, drivers will love the litany of

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clever space solutions like drawers under the driver and passenger seats and the overhead storage in the high roof versions.

Take the centre console for example. The top of the large console top slides forward to act like a desk. Unlock it and lift the lid to find a spot for pens and business cards on the underside of the top. There is spot for a filing system and plenty of room to store tools or a laptop.

But if you need the space and not the storage, simply unscrew four bolts and the console can be easily removed.

Staying up front, the bucket seats have strips of heavy-duty vinyl on the outside edges of the upper and lower bolsters to avoid frayed seat corners resulting from constant ingress and egress.

The 2500 HD SV trim comes with standard Bluetooth and a rear sonar system to making backing up a little easier.

The rear, Nissan said, is an open book of possibilities for customization.

High roof models have enough stand-up room for someone as tall as 190 cm (6’ 3”) to avoid knocking their head. And the “flat-wall design” means there is minimal wasted floor space when outfitted with a shelving unit.

Total cargo space in the taller versions goes up to 9,149 L. There are six floor-mounted D-ring tie downs rated to 510 kg each, three available cargo lights, a 120-volt 400-watt outlet (standard on SV models) and 36 interior integrated reinforced cargo-mounting points for custom shelving.

Even the rear doors themselves are innovative with hinges offering 243 degrees of access and magnets to hold the cargo doors to the exterior when fully opened.

The roof has 10 reinforced cargo-mounting points for interior ladder rack installation and eight roof rack mounting points (high roof, 10 on standard roof) for exterior rack options.

another 15 have been added in phase two. With less than a third of its retail network selling the vehicle, he assured the slow approach is aimed at growing the division at a steady pace instead of diluting the market.

Establishing the NV as a separate network was an important part of Nissan’s strategy. Dealers essentially signed up for a whole new franchise and with that comes expectations related to sales and service training.

The NV’s biggest challenge in Canada is akin to the issue facing pickup truck makers not named Ford, Chrysler and General Motors – consumer loyalty.

Commercial truck buyers make their living with their vehicle place more importance on it and its dependability than traditional passenger car buyers. That said, Nissan does see opportunities where it feels the others have missed.

“Customers have been driving Fords and GMs for a long time.

Hence the way we entered the market with this brand. We did a lot of research with current commercial vehicle owners and feel like we helped meet their needs. We also understand it will take some time to build awareness.”

To that end, early Nissan NV messaging has been pushing the price point and the versatility of the lineup. Functionality and customization have also been talking points.

He added that Nissan has no misconceptions about the difficulty of cracking the commercial vehicle market. Still, it has done its homework.

“We are primarily targeting small to medium fleets, businesses that have one to five vehicles in the fleet. Because of the upfits we’ve seen the vehicles purchased and outfitted by florists, pharmaceuticals, electricians, plumbers and general tradesmen.”

Retail Plan Defilippi said Nissan has resisted a wide rollout in Canada, choosing instead on a more tactical plan to enter important sales markets.

Twenty-two retail points were approved in the first phase while

PRICE: (suggested MSRP) 1500 S: $30,998, 2500 HD S: $32,298, 2500 HD SV: $34,528, 3500 HD S: $34,448, 3500 HD SV: $36,978 POWER: 4.0 L DOHC V6, 261 hp at 4,000 rpm, 281 lb-ft torque at 4,000 rpm 5.6 L DOHC V8, 317 hp at 5,200 rpm, 385 lb-ft torque at 5,300 rpm COMPETITORS: Mercedes-Benz Sprinter, Ford E-Series Ram Cargo Van

Going Electric Debuting at the Canadian International Auto Show in Toronto in February, the Nissan e-NV200 Concept is based on the NV200, which is available in Japan, Europe and China, and could be a window into what is

HIGHLIGHTS Versatility of rear cargo area: Nissan retailers have already seen a variety of fitments for all manner of tradesmen.

Another vehicle with a tall rear cargo area at a lower price.

Wear resistant swaths of heavy-duty vinyl on upper and lower bolsters.

Fourteen inch disc brakes are largest in the segment.

Six standard airbags including seat Towing capacity: 7,000 lb with the V6 belt sensors to inflate the dual-stage 261 HP, 9,500 lb with the V8 317 supplemental front airbags according HP engine. to crash severity and seat belt usage.

Up to 10 roof rack attachment points Next Bay Prority service guarantee and 36 interior integrated reinforced means repair time should be miticargo mounting points. gated at dealer level.

around the corner for Canadian commercial vehicle drivers.

The e-NV200 is a full electric vehicle aimed ad combining functionality and a dramatic CO2 footprint reduction.

It shares major drivetrain components with the Nissan LEAF and

would offer a range similar range.

Payload and cargo space would be similar to the current NV200 with a production version target mainly at businesses in major city centres.

Silent, zero emission power would be supplied by a lithium-ion battery composed of 48 modules and a

high-response 80kW AC synchronous motor that generates 207 lb-ft (280 N-m/rpm) of torque.

The e-NV200 Concept interior would also sport advanced telematics and a flat C-cluster display that resembles and responds to user input like a tablet computer.

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24

road test - 2013 Ford Transit Connect

by Jackson Hayes

Making the connection Ford Transit Connect offers a nimble ride and utility to spare

If given a solitary word to describe the 2012 Ford Transit Connect, it would have to be visibility.

There are other terms which encapsulate the Blue Oval’s panel van, including automotive buzz words like dependable, versatile and adaptable. But perched in the driver’s seat looking out through its massive windshield, one is simply struck by everything that is in view.

Partly due to the slopped hood line and stretching the window to the base of the A-pillar, sitting behind the wheel in the Transit Connect certainly gives the illusion of height and view offered by its larger competition. And with up to 3,670 L of space and a maximum payload of 721 kg, Ford’s nimble commercial ride can certainly haul with the best of them.

The Turkish-built vehicles are most often seen on Canadian streets with Canada Post decals after the mail service announced in May 2010 the Transit Connect would replace its fleet of mail carriers.

Since then, sales of the commercial unit have been on the rise as the smaller dimensions and adaptable rear cargo area have found work in a number of fields ranging from florists to food delivery to the construction trades.

Business Up Front…

The Transit Connect comes in four trims – XLT Van, XLT Wagon, XLT Premium Wagon and the XLT Taxi Package. As one of the shorter utility options on the market, there is neither a leap nor guttural grunt required to get in and out. An overall height of 1,191 mm also means you generally won’t need a ladder to get to the ladders you can secure to the roof.

The interior design is sparse but functional with climate and radio controls all within easy reach. I wasn’t particularly fond of the circular air vents, but there is a symmetry with the instrument cluster and front panel controls so they do blend in.

Our tester, a Wagon XLT, included the rear-view camera ($510), an engine block heater ($100) and the reverse park aid system ($250).

Price including options, destination and delivery charges topped out at $31,389. While there are a number of trim options and various upgrade packages, there is just one option for under the hood, a 2.0 L DOCJ Duratac 4-cylinder engine.

Torque was a little low on the bottom end but that ability to accelerate once at speeds above 80 km/h was certainly there and arguably more important than speed off the line.

One thing the Transit Connect has going for it is its size. It can accommodate a lot of the tradesperson accoutrements and small

business necessities, but its smaller platform means more nimble handling, a shorter turning radius and comparatively solid fuel economy.

According to Transport Canada’s numbers, the Transit Connect wagon turns in an impressive 9.6 L /100 km city and 7.4 L/100 km highway. The van is slightly higher at 9.9 L/100 km city.

While taller competition might get battered around in the wind, the Transit Connect stands just a little higher than many small SUVs, so you won’t find yourself being swept around on a breezy day.

Another feather in its cap is the option of increasing that advantage of visibility mentioned off the top. All the trims have multiple window options including standard (neither rear nor side windows), optional rear door windows and optional rear and side-door windows.

If you plan on outfitting the rear cargo area with shelves and such, windowless might be your best option as there is no sense advertising what you are carrying to any would-be thieves.

… And Business in the Rear Though not exactly a warehouse on wheels similar to the MercedesBenz Sprinter and Nissan NV in terms of dimensions, the Transit Connect is no slouch in the cargo department.

Up to 3,670 L of space echoes behind the front seats. The automaker says users can carry items up to 2.1 m long, 1.3 m wide and more than 1.3 m tall. Maximum cargo loads vary from 2,252 kg in the Wagon to 2,720 kg in the Van. Continuing the theme of adaptability, Ford says modifications or upfits include wire, steel and solid bulkheads; racks and bins for storage; interior cargo packages; drawer storage cabinets; and even refrigeration units for catering and food service companies.

Ford has what it calls a “pool account” or “ship-thru” program to help outfit customers’ vehicles for specific business needs. The list of companies and their wares can be found at any local Ford dealer.

Our test drive lasted just a few days and we did not get a chance to haul anything other than a set of golf clubs and a baby stroller – hardly the types of items that would put the vehicle through its paces.

With an empty rear the Transit Connect handles very much like a minivan. Turns can be tight without loads of body roll. While we didn’t loose control during the test drive, Ford insists the AdvanceTrac with roll stability control system, standard across the board, will automatically determine how to apply the individual brakes and modify the power from the engine to keep all four wheels firmly planted on the pavement.

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HIGHLIGHTS Size: With a smaller cargo area than the larger competition, the Transit Connect is a little more nimble in the corners.

Sound: Transit Connect is offered with a standard AM/FM audio system, with XLT models adding a single-disc CD player. Crew Chief telematics can be added to help fleet administrators control fuel consumption, vehicle location and driver behavior.

Safety: A Reverse Sensing System and rear-view camera are also available. The AdvanceTrac with roll stability control system comes standard

and automatically determines how to apply the individual brakes and modify the power from the engine to keep all four wheels firmly planted on the pavement.

Style: Smaller dimensions mean better drivability and more nimble handling.

Transit Connect can be specified from a wide range of shelving units, bulkheads and other cargomanagement systems. Both taxi and motoring mobility for the physically challenged preparation packages are offered.

PRICE: (suggested MSRP) XLT: $25,799, XLT Wagon: $26,999, XLT Wagon Premium: $27,199, Taxi Package: $29,799 POWER: 2.0 L DOCJ Duratac 4-cylinder engine COMPETITORS: Kia Rondo C/V, Nissan NV standard roof, Ram Cargo Van 2012 cvbg [25]

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26 Sprinter shows off

road test - 2013 Mercedes-Benz Sprinter

by Lorne Drury

versatility

The MercedesBenz cargo van has everything to get the job done

There are few vehicles on the market that offer the practicality and versatility of the Mercedes-Benz Sprinter for commercial use.

Once sold under the Dodge brand during the Daimler Chrysler alliance, the Sprinter has been available exclusively under the Mercedes-Benz banner since 2010.

The versatility starts with number of variants that are offered.

In the cargo van segment for 2012, the Sprinter comes in three body lengths – standard (3,665 mm/144.3 inch wheelbase), long (4,325/170.3 inch wheelbase) and extra-long (4,325/170 inch and long rear overhang) as well as 2500 and 3500 model designations.

The 2500 model is available in standard and high roof heights, while the 3500 comes in high roof height only.

Moving up to the long and extra long wheelbase, there is a full range of high and super high roof heights for both the 2500 and 3500.

But that’s only the start of Sprinter models.

There is also a 2500 Passenger Van with standard and long wheelbases. The standard wheelbase is offered as standard and high roofs, while the long wheelbase version has a high roof only.

A 3500 minibus with extra-long wheelbase and 3500 Cab Chassis in standard and long wheelbase round out the extensive model lineup.

For this review, though, we’ll focus on the 2500 cargo van.

If you aren’t in the skilled trades or delivery business, you don’t often think about what makes a good work truck. For construction, a pickup truck makes great sense because of its hauling ability, but for those who have to carry lots of tools and parts in their vehicle, a cargo van like the Sprinter is often the vehicle of choice.

That explains why more than one million Sprinters have been sold around the world.

The Details It is a safe admission that the name Mercedes-Benz doesn’t usually spring forth thoughts of large cargo vans. In fact, many people would be surprised to learn that Mercedes-Benz is one of the largest manufacturer of commercial vehicles in the world.

Plumbers, electricians and other trades people flock to them because the roof height (up to 214 cm or 84 inches) creates an abundance of cargo space, plus the added bonus that you can actually stand upright in them.

It is available with a payload capacity of up to 2,438 kg (5,375 lb), a cargo area of to 16,990 litres (600 cu ft) and a loading length of up to 470 cm (185 inches).

And, if you have the need to occasionally carry more than one passenger, a crew van package, consisting of a rear bench seat with room for three passengers, is available. The seat is removable in just a few simple moves.

Ease of loading is another highlight with the Sprinter; it can be loaded from the rear, from a door on the right side and optionally also from a door on the left.

Meanwhile, available space can be used fully because of the near-vertical inner walls, leveled-off wheel arches and the high roof.

The sliding side door offers a wide enough opening that standard-size pallets can be loaded cross-wise. The hinged rear doors lock into position automatically and will open up all the way to the sidewall if needed.

Our tester was the base 2500 Cargo Van with standard wheelbase. Starting at $42,900, it featured a number of options including a heated seat package ($350), comfort seat package ($390), interior lighting package ($300), and a convenience package ($500) consisting of multi-function steering wheel with trip com-

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puter and instrument panel display and cruise control.

Also included was the high roof ($2,500), entire partition wall ($310), an upgraded audio system consisting of AM/FM six-disc CD, MP3, Bluetooth ($900), parktronic system ($940), comfort co-driver’s seat ($220), interior trim, washable full height ($460) and a rear step ($180). The options bring the price as tested to $49,950.

Power is supplied by a 3.0-litre V-6 BlueTEC diesel engine, good for 188 hp and 325 lb/ft of torque. The engine is mated with a fivespeed automatic transmission.

On The Job

e -

5

e t e

The Sprinter test week coincided with a family household move so I got to see the versatility firsthand.

Items crammed into the spacious cargo area included garden tools, a lawnmower, cardboard cartons and plants. Once unpacked, the Sprinter did yeoman service with visit after visit to big box stores to get storage racks, garden supplies and various accoutrements needed in the new place.

The best illustration of utility came after loading a very heavy and awkward six-foot long garage storage locker into the cavernous rear compartment. I couldn’t believe how much room was still left and the length of goods that would fit inside.

On the highway, the vehicle performed well. I didn’t have a heavy load, so performance wasn’t taxed. Acceleration was adequate and the handling was what one would expect of a vehicle with such a high centre of gravity. It was buffeted around in the wind a bit, but there was no problem keeping it on the straight and narrow.

The turning circle is fairly short for such a large vehicle.

Just because this is a cargo van doesn’t mean safety is ignored.

Adaptive electronic stability control is standard and particularly handy for those hauling a lot of weight as the system takes the

PRICE: (suggested MSRP) 2500 Cargo Van: $42,900 - $51,100, 3500 Cargo Van: $49,300 - $53,000 3500 Cab Chassis Van: $42,400 - $43,400, 2500 Passenger Van: $48,400 - $54,400 POWER: 3.0L V6 BlueTEC Diesel 188 hp at 3800 rpm, 325lb-ft torque at 1400–2400 rpm COMPETITORS: Nissan NV, Ford E-Series

e y e

s e e -

The Real Cost of Ownership Coming off the best fourth quarter in the company’s history in 2011, Mercedes-Benz Canada recently shared the results of a comprehensive study conducted by Vincentric, which revealed that the Sprinter offers the

vehicle load into account.

Since the load can vary during the course of a trip, sensors determine the current level to allow the system to perform the needed stabilization maneuvers.

Inside, the cabin is more comfortable than one would expect in a big commercial vehicle. The upgraded heated comfort seats may have had something to do with that.

There is lots of stowage space in the cabin, including a neat shelf just above the windshield visors that I’m sure tradespeople would find useful for paperwork. Of course, there are several cup holders to accommodate all the early morning coffee runs as well as two bottle holders.

Much of the dash area in front of you is similar to what you would find in a passenger car. Our tester had the upgraded audio system as well as the multi-function steering wheel with displays in the instrument panel.

The optional Parktronic system is welcome on a big vehicle such as this. It features parking aide, both front and rear, with audible signaling and visual display in the exterior mirror and on the dashboard.

Given the litany of options in size and shape and the equally impressive list of features for the interior appearance and utility, it is no wonder sales are growing in Canada.

According to the automaker, Sprinter sales have increased nearly 20 per cent so far this year 2012 over the same period in 2011.

HIGHLIGHTS Brake Assist: Based on the speed with which the driver presses the brake pedal, it is able to detect a situation in which emergency braking is required. In such a situation, it increases the braking power automatically, aided by the anti-lock braking system (ABS), which prevents the wheels from locking up.

Parktronic parking aid warns the driver automatically if the system detects that the vehicle is close to an obstacle in front of or behind the vehicle.

lowest total cost of ownership in its class in Canada.

Based on an average driving distance of 25,000 km per year for five years, the study measured eight major costs associated with owning a vehicle including: depreciation, fees and taxes, financing, fuel, insurance, maintenance, opportunity cost and repairs.

It concluded that the Mercedes-Benz

Heated and power adjustable side mirrors.

ESP Trailer Stability Assist complements Adaptive ESP and enhances driving safety when towing a trailer by selectively braking the wheels of the towing vehicle and reducing engine torque when the trailer fishtails.

Standard-fit anchoring rings and optional lashing rails in the floor, sidewalls and roof frame, as well as tensioning straps; more loadsecuring aids are available as accessories

Sprinter offers a total cost of ownership that is 7.7 per cent to 9.1 per cent lower than its competitors, translating into a savings of approximately $6,000 - $7,000 over a five year period.

With the addition of ESP 9i and other new features, the 2012 Sprinter becomes an even more attractive buy with its $42,900 base price.

- Craig Ritchie

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28

first look - 2012 Rondo C/V

by Jackson Hayes

Carving out a niche

Kia Rondo C/V finding a market for its commercial unit

There is no doubt Kia has enjoyed a few good years of late.

Couple the reinvention of its lineup by auto design guru Peter Schreyer with attractive sticker prices and positive sales incentives and it is easy to understand all the success.

At the close of 2008, Kia Canada celebrated more than 37,500 in annual new car sales. When the curtain draws on 2012, the automaker, barring a supply catastrophe, will be toasting its dealer body for selling more than 80,000 new units.

Lost amid the fanfare and bevy of international design and automotive awards for its passenger options, has been the solid performance of Kia’s commercial option, the Rondo C/V. Obviously built on the Rondo platform, the C/V first launched as a 2011 model year vehicle. According to Kia fleet manager Richard Pasta, the vehicle has found a market for several commercial clients including in the telecommunications and pest control sectors, among others.

“It has great fuel economy, large cargo capacity and low clearance to allow access to underground parking,” Pasta said.

Equipped with either a 175-hp, 2.4L DOHC or a more powerful 2.7L V6, the Rondo C/V comes with a number of safety standards and available options.

Drivers can choose to include heated side mirrors and heated front seats, Bluetooth connectivity, roof rails, USB/auxiliary input jacks and an electrochromic mirror with rear-camera display.

Pasta said Ranger is Kia’s current interior upfittment partner, noting there are several options including a full safety partition, a partskeeper cabinet, a commercial floor with liftup access to under floor storage, a square back unit and the optional double clamp ladder rack for the roof. The roof rack holds up to 226 kg.

To compartmentalize those a bit, Kia offers both a contractors and service package for the rear cargo area. The contractors package (30 kg) comes with the contoured aluminum partition with wire grill window and a floor with a swing-up rear hatch.

The service package (55 kg) has the same as the previous

adding the partskeeper cabinet and the square back unit with two shelves and two bins.

Beyond the options and a slew of safety features like active front headrests, dual front seat-mounted side airbags and more, the real story for the Rondo is its five year warranty. The program includes a comprehensive warranty, a powertrain warranty and roadside assistance for five years or 100,000 km. That warranty also covers anti-perforation warranty on body sheet metal defects for the same five years.

When asked about incentives to drive sales of the Rondo C/V, Pasta said the automaker offers a “very competitive” fleet assistance program for the Rondo C/V based on volume. For the 2012 model year, Rondo C/V fleet incentives start at $4,000.

The vehicle’s real strength appears to be its size. As a mediumduty vehicle offering the dimensions of a minivan, the Rondo is a nice mix of utility and practicality.

PRICE: (suggested MSRP) Rondo EX: $24,729, Rondo EX-Premium: $27,029 Rondo EX V6: $25,829, Rondo EX V6 Luxury: $29,129 COMPETITORS: Ram Cargo Van

HIGHLIGHTS • Compact cargo area perfect for small commercial operations.

• Ride height conducive to underground parking.

• Two upfittment packages include rear partition and storage options.

• Five year/100,000 km warranty.

• 2012 Rondo C/V fleet incentives start at $4,000.

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tail pipes

by Jackson Hayes

Fleet sales helping drive auto recovery

Improvement in business confidence and fleet purchases are occurring amidst rising oil prices, highlighting the strength of corporate balance sheets and profitability

Business purchases are leading the North American auto market recovery in 2012, according to the latest Global Auto Report from Scotia Economics.

Vehicle purchases by business, government and rental companies have soared by more than 30 per cent in the United States and by nearly 25 per cent in Canada in the opening months of 2012, helping to lift volumes in both nations to the highest level since early 2008 prior to the global economic meltdown.

Record corporate profitability in the U.S. and continued doubledigit advances in Canada are driving these robust gains.

The sharp increase in fleet purchases across North America indicates that businesses are feeling increasingly more confident about the economic outlook, explains Carlos Gomes, senior economist and auto industry specialist with Scotia Economics.

The improvement in business confidence and fleet purchases, he said, is also occurring amidst rising oil prices, highlighting the strength of corporate balance sheets and profitability.

“With corporations flush with cash, companies on both sides of the border are upgrading their fleet with more fuel-efficient models – a development that had been slow to unfold,” he said.

In fact, fleet volumes – which account for more than 40 per cent of overall U.S. car and light truck sales – had significantly lagged the overall auto cycle improvement.

Through the end of 2011, car and light truck purchases by business and government were still 20 per cent below their 2005-07 average. Fleet activity is not as important in the Canada, normally accounting for roughly 20 per cent of overall vehicle purchases.

The current revival in business purchases during the first half of this year has lifted this segment’s share an additional two percentage points to 15 per cent of the overall Canadian market.

Purchases of new fuel-efficient cars – particularly imported brands – are leading the way, soaring by nearly 30 per cent in the opening months of 2012.

“In the current environment, companies are increasingly looking at both domestic and imported brands, with the latter becoming the vehicle of choice for many businesses. This represents a sharp contrast to previous cycles when most business purchases focused almost exclusively on North American brands.

“As a result, fleet buying of European and Asian new cars has soared by nearly 60 per cent over the past year in Canada, with

these brands now garnering roughly 25 per cent market share.”

In Canada, the resource-rich provinces of Alberta and Saskatchewan are leading the gain in fleet volumes in 2012. Fleet activity in Saskatchewan has soared by 63 per cent so far this year, while Alberta has posted a 35-per cent jump.

Business confidence is much higher in these provinces than in the rest of Canada.

For example, business confidence in Alberta is only eight per cent below its pre-recession peak, while in the rest of Canada confidence is still 25 per cent below the previous high.

Scotia Economics also noted that purchases are also rebounding sharply in the manufacturing hub of Ontario, as corporate profitability in the province has jumped to record highs, exceeding the previous peak by roughly 10 per cent.

TRUCK SALES BY PROVINCE* (thousands of units, not seasonally adjusted)

JANUARY 2012 CANADA ATLANTIC Newfoundland Nova Scotia New Brunswick Prince Edward Island

59.7 4.0 1.0 1.5 1.3 0.2

CENTRAL Quebec Ontario

31.5 10.7 20.8

WEST Manitoba Saskatchewan Alberta British Columbia

24.2 2.0 3.0 12.5 6.7

*light, medium and heavy trucks.

Global Auto Report, Scotia Economics March 2012

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1 9.1L/100 km highway and 13.7 L/100 km city ratings. 2012 Chevrolet Silverado, equipped with available VortecTM 5.3L V8 engine and 6-speed automatic transmission, fuel consumption ratings based on GM testing in accordance with approved Transport Canada test methods. Competitive fuel consumption ratings based on WardsAuto.com 2011 Large Pickup segment and Natural Resources Canada’s 2011 Fuel Consumption Guide. Your actual fuel consumption may vary. Excludes hybrids and other GM models. 2Maximum trailer weight ratings are calculated assuming a base vehicle, except for any option(s) necessary to achieve the rating, plus driver. The weight of other optional equipment, passengers and cargo will reduce the maximum trailer weight your vehicle can tow. See your Chevrolet dealer for additional details. 3Based on WardsAuto.com 2012 Large Pickup segment. Excludes other GM models.

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