Secretary General’s World Scout Bureau BIANNUAL REPORT AUGUST - DECEMBER 2015
Management
Š World Scout Bureau Inc. Management March 2016 World Scout Bureau, Global Support Centre Kuala Lumpur Suite 3, Level 17, Menara Sentral Vista, No 150 Jalan Sultan Abdul Samad Brickfields, 50470 Kuala Lumpur, MALAYSIA Tel.: + 60 3 2276 9000 Fax: + 60 3 2276 9089 worldbureau@scout.org scout.org Reproduction is authorised to National Scout Organizations and Associations which are members of the World Organization of the Scout Movement. Credit for the source must be given.
Secretary General’s World Scout Bureau BIANNUAL REPORT AUGUST - DECEMBER 2015
TABLE OF CONTENTS
Introduction 6 Executive Summary 8 YOUTH ENGAGEMENT At World Level In the Regions
10 12
EDUCATIONAL METHODS At World Level In the Regions
14 17
DIVERSITY & INCLUSION At World Level In the Regions
20 22
SOCIAL IMPACT At World Level In the Regions
24 27
COMMUNICATIONS & EXTERNAL RELATIONS At World Level In the Regions
32 36
GOVERNANCE At World Level In the Regions
40 43
Staff Support 48 Finance 50 WSB Funding Report, January-July 2015 51
World Scout Bureau-Biannual Report August-December 2015
1.
INTRODUCTION
I
am proud to present to you a new edition of the World Scout Bureau’s Biannual Report. The tireless work and significant efforts of the staff members at the World Scout Bureau’s Global and Regional levels has helped create the successes highlighted in this report. To cause
positive change, one must take actions and bring out the results. Over the last two quarters, the actions carried out by our team members have resulted in a better impact on our work and helped achieve crucial progress with the Triennial Plan at the Global level as well as to move forward with key initiatives and projects at the Regional level.
6
World Scout Bureau-Biannual Report August-December 2015
INTRODUCTION
You will see several stories in this report that have, yet again, made Scouts be recognized globally for being agents of change. Whether it is the response to the recent Refugee Crisis in Europe or continuing to play a key role in ending the Ebola crisis, every such effort has epitomised how Scouting can help create a better world. It is indeed an achievement when UNICEF featured Marlaye Souma, a Scout Leader from Guinea (Conakry) on their media to tell the story of how they worked with Scouts during the Ebola crisis. The people in the community trusted Scouts and helped UNICEF convey the message that Ebola was a real disease and to teach the community members on how to properly protect themselves. Scouting’s role in dialogue is becoming more and more prominent as the call for global peace becomes stronger. Scouts were part of A Common Word Among Youth (ACWAY) Initiatives and sent many Scouts to participate in a training on interfaith dialogue and harmony meant for young people (Rabat, Morocco). WOSM sent a strong representation to the Climate Change conferences COP21 and COY11 in Paris last December. Our digital presence is growing. We have become more and more adept in utilizing the power of digital media and scout.org is bigger than ever before in terms of reach and will continue to grow. With our continuous commitment
7
to help connect Scout enthusiasts and share stories, we have built a stronger community of Scouts in social media and on scout.org. The numerous call to actions and campaigns launched have increased the impact of our global initiatives. We will continue to develop our digital platforms as we go forward. The Strategic Change Management Workshop held in the Africa Region has been instrumental in helping NSOs think of creating a positive transformation in handling governance related issues. More NSOs have undertaken the GSAT (Global Support Assessment Tool) allowing them to identify their areas of improvement and strengthening their capacities. Kenya came open and declared a huge leap in their membership figures, jumping from 329,000 Scouts to over one million. Membership growth stories are coming in from several countries around the world, slowly but steadily. As you move through the report, you will see how we are doing in terms of moving ahead with our strategic priorities and focus areas of the current triennium. The work of the World Scout Bureau is more aligned with the priorities than it has ever been. The results of our day to day operational activities are now directly contributing to show impact and progress on our longer term strategic plan and vision.
Scott A. Teare Secretary General, WOSM
World Scout Bureau-Biannual Report August-December 2015
2.
EXECUTIVE SUMMARY
8
EXECUTIVE SUMMARY Social Impact Highlights in this Strategic Priority at World level involve Scouting’s definition and position on Social Impact being adopted by the World Scout Committee and the Messengers of Peace Initiative being evaluated, which has revealed that the initiative has achieved the strongest impact on a personal level among Scouts. At Regional level, the “Food For Life” project was extended and workshops on disaster risk reduction were held. There was an increase in awareness on child obesity and Non-Communicable Diseases. Analysis of NSOs’ actions and needs in addressing social impact. The Refugee Response Seminar was held in response to the refugees and migrant crisis.
A
s per the previous report, that covered the quarter 1 and 2 of 2015, this report is structured according to the six Strategic Priorities and presents the activities that were conducted at World and Regional levels for the 3rd and 4th quarter of 2015.
Youth Engagement
Communications & External Relations
The key developments in this Strategic Priority at World level were: the draft WSJ guidelines were changed to explicitly require involvement of young people and the continuing support given to Youth Advisors to the World Scout Committee and the Planning Team of the 13th World Scout Youth Forum. At Regional level, support was provided to the planning and organisation of national and regional events related to Youth Engagement such as talent management training, intergenerational dialogue, jamborees and youth forums, youth empowerment and leadership.
Within Communications & External Relations at World level, positive decision was taken to kick-off work on developing a platform for social funding of Scout projects. A video clip documenting the progress achieved up to November 2015 was prepared and will be updated with new content after the mid-term review. The global team supported the celebrations of the International Volunteer Day by actively engaging all regions on the communications campaign. The Opening and Closing Ceremony of the 23WSJ, including the Closing Ceremony Jamboree pre-show, were broadcasted live. At Regional level, there was ongoing support in social media given to key events. Scouting is gaining support by governments and former heads of states. Events organised to train young participants in Scout communications, media and marketing were held. Web site and official social media pages were updated with more world and regional online resources. Focus was placed on gaining published articles about Scouting by news agencies.
Educational Methods Major developments in Educational Methods at World level include, among others, the promotion of WOSM’s 21st Century Leadership Model, support given to developing the network and Strategic Planning training for Adults in Scouting, and the ongoing development of resources on WOSM’s position on Volunteering and Child Protection. In terms of the continual work being done within the Better World Framework: Scouts of the World package was sent to all NSOs and tested; concrete steps taken toward the integration of MoP as part of the framework; and the MoP Initiative was promoted in various regional events. At regional level, important trainings and workshops organised in the areas of Educational Methods, Youth Programme and Adults in Scouting include: strategic change management, professional trainers, talent management, MoP, leadership, environment, and Solar Badge.
Governance Major developments in Governance at World level include the 2014 Consolidated Financial Statements and performance report being published on scout.org, the organisation of three workshops with the aim to provide support to Regions in aligning their Regional Triennial Plans with the Strategy for Scouting, more NSOs have undertaken a GSAT, and the Constitutions Committee approved the Constitution of Palestinian Scout Association, Scouting Aruba and Scouting Antiano, who have applied for WOSM membership and are awaiting the results of the membership procedural process. A dashboard showing potential for expansion of Scouting worldwide was also developed. At Regional level, support was given to NSOs to review their constitutions, new leadership teams at regional conferences and youth forums were elected, an audit of operations took place, field visits were carried out, consultations and selfassessment for NSOs on constitutional and institutional development were conducted, and GSAT workshops were held to train participants to become WOSM Assessors.
Diversity & Inclusion In this area, the World level received applications from NSOs expressing interest in implementing “Growth through Diversity” projects and news and updates on the Dialogue Training Workshop with KAICIID were shared through WOSM social media channels and KAICIID’s website. At Regional level, Inclusion and Diversity was emphasised through peace and dialogue training and support given to assure membership integrity in divided communities, develop an educational proposal within MoP, spiritual development and Human Rights.
9
World Scout Bureau-Biannual Report August-December 2015
3.
YOUTH ENGAGEMENT
NSOs receiving direct support (August-December 2015)
10
World Scout Bureau-Biannual Report August-December 2015
YOUTH ENGAGEMENT
3.1 At World Level
In terms of Youth Engagement:
25th APR Scout Conference - In collaboration with the Asia-Pacific Support Centre, the Korea Scout Association successfully organised the 25th APR Scout Conference in November 2015, with two ancillary events – the APR Scout Youth Forum and the APR Course for Leader Trainers. The conference was attended by 24 NSOs and many Scout associations from other regions, as well as representatives from partner organizations. The Conference presented the key achievements of the region in the last triennium 20122015, and adopted the new Regional Strategy for 2015-2018. A number of topics were presented including the WOSM youth and AIS policies, MoP initiative, creating impact, and Action Time Presentation from NSOs. Conference resolutions dealt with recommendations from the APR Youth Forum, reaching out and diversity, Scouting in Myanmar, Gender Equity, etc. New members of the Regional Scout Committee were elected together with a new Regional Chairman, Mr Paul Parkinson.
– The draft WSJ guidelines were changed to explicitly require involvement of young people. Although collecting accurate information about Youth Involvement in WOSM structures is identified as a challenge, the next steps are to agree on how best to support young people as members of World Events planning teams as per the roadmap and to undertake the Moot Review on-line survey.
11
– Continuing support is being given to the Youth Advisors to the World Scout Committee and the Planning Team of the 13th World Scout Youth Forum in their day-to-day work. The production of the Youth Programme and Youth Involvement policies will be finalised in the 5 working languages.
World Scout Bureau-Biannual Report August-December 2015
YOUTH ENGAGEMENT
3.2 In the Regions
Youth Engagement in the Regions also include: – In the Africa Region, 50 participants State University and Professor from 29 NSOs participated in the 7th William Rothwell, where 155 Africa Scout Youth Forum, which participants from 15 Arab NSOs took place from 24th – 28th August and 7 NSOs from outside the 2015 in Uganda. The challenge is region took part. The Arab Region that many NSOs in the Region are collaborated with Oman Scouts still not in a position to sponsor their to organise the 18th International youth to take part in Regional Youth Scout Youth Gathering for Cultural Forums. In the next months, the Exchange in Oman, attended by aim is to support at least 3 NSOs 117 Rovers representing 14 Arab to come up with Youth Involvement & 13 International NSOs from the strategies and adopt National Youth other 5 regions. The Arab Support Forum Guidelines. 40 Young people Centre also collaborated with from 7 Regions and representatives the Jordan NSO to organise the from Ghana Red Cross, Young 31st Arab Scout Jamboree in Men Christian Association and the Jordan held from 28th August – 8th National Youth Council took part in September 2015, with 767 Scouts & the 1st Ghana Scout Association’s Scout Leaders from 14 Arab NSOs National Youth Forum held from in participation. The event was 20th - 22nd December 2015. The organised one month after the WSJ concept of youth engagement to avail opportunities for those who is still not widely embraced and could not afford to attend the WSJ. actualized in a significant number The next international inter-regional of NSOs in the Region. Capacity of event will be organised in Sharjah Regional Youth Advisors and other under the patronage of Shiekh young people at regional, zonal and Sultan Al-Qasimi from 1st – 10th national level will be strengthened February 2016. for better performance of duties and – The Asia-Pacific Region held the improved community engagement 8th APR Youth Forum from 29th for better social impact. The Africa October – 1st November 2015 at the Support Centre supported 7 young Suncheon Scout Center in Korea MoP Ambassadors from different with 100 delegates and observers th countries to participate in the 7 from 25 NSOs. The theme of the Africa Scout Youth Forum where Youth Forum was “Growth Towards they played an important role in Unity”, and the topics were youth transferring knowledge to other involvement and empowerment young people. There were limited within NSOs; the UN’s new financial resources and not all Sustainable Development Goals; countries could be represented at the WOSM’s Better World programme; event. The Africa Support Centre will the Social Impact of Growth; continue to support the NSOs and and intergenerational dialogue help organise the Southern Zonal between young people and adults. Scout Youth Forum. Participants worked in small groups – The Arab Region organised the and submitted recommendations. international training course for Based on evaluations, participants Talent Management. Engagement pointed out that there was not and retention in Scouting were the enough time to sufficiently discuss main topics of the event, which some of the selected topics. To was organised from 24th – 26th follow up, the recommendations from October 2015 at the Almasah Hotel the Youth Forum will be presented to in collaboration with Pennsylvania the APR Scout Committee and APR
12
World Scout Bureau-Biannual Report August-December 2015
YOUTH ENGAGEMENT In the Regions
Youth Programme Sub-Committee for further review and consideration. The highlight of the 8th APR Scout Youth Forum was the election of the new batch of the Young Adult Members Group (YAMG) for 2015-2018. The inclusion of YAMG in the region’s operational framework demonstrates the Regional Committee’s confidence in the capability of young people to take responsibilities at the regional level. Some YAMG members in the last batch of 2012-2015 were unable to
attend due to school commitments. Orientation for new YAMG members was conducted immediately following the Youth Forum. The YAMG members will be expected to join in the orientation of APR Committee and Sub-Committees, which will be organised in April 2016. The APR executives also supported the 23rd Word Scout Jamboree in Japan and BSP National Jamboree in Davao del Norte, Philippines. – The Planning Committee of the Eurasia Region, including Regional Youth Advisors, is preparing for the 3rd Regional Scout Youth Forum. The lack of feedback was a key
13
challenge. The Planning Committee will continue to develop the sessions according to the draft agenda for the Forum, develop the criteria for Regional Youth Advisors, and hold a preparation meeting. Preparations for the regional event, “Excelscout 2016 – Leaders of XXI century, Leadership for life,” is under way. Unfortunately, there is a lack of active continuous engagement from volunteers. Nevertheless, the programme and materials are being developed based on the recommendations from regional trainers of the “Excelscout 2015”. – In the European Region, the Youth Empowerment Study Session was held as planned in September 2015. The Region created training modules in Youth Engagement and engaged new members and consultants for the team. There was difficulty in getting feedback on what are the concrete needs of the NSO/ NSAs regarding Youth Engagement. The Region is launching the #PassItOn campaign, which will take youth empowerment beyond the conceptual discussion, talking about how youth empowerment is taking effect and how it plays a fundamental part of bringing up young world citizens. Planning is continuing for the European “Route” (activities) during Roverway and Agora 2016. – The Interamerica Region held the Interamerican Leadership Training (ILT), which involved 33 NSOs and 66 participants, in December 2015. The key challenges consisted of the difficulty in acquiring sufficient support to collect the participant applications and preparing regional presentations. The work meeting of the Youth Network will be held in Panama City in February 2016 to generate the reference document for the operation of and as well as to develop a proposal for a guidance document for the Interamerican Youth Network.
World Scout Bureau-Biannual Report August-December 2015
4.
EDUCATIONAL METHODS
NSOs receiving direct support (August-December 2015)
14
World Scout Bureau-Biannual Report August-December 2015
EDUCATIONAL METHODS
4.1 At World Level
There are a number of highlights for Educational Methods, which include: – WOSM’s 21st Century Leadership Model was promoted at the International Leadership Association Conference, which was attended by more than 200 people representing some 180 organisations. Work on disseminating WOSM’s 21st Century
Leadership Model is ongoing, with an overall aim of spreading the idea across the areas of Youth Programme and Adults in Scouting. – For Adults in Scouting, support is given to developing the network and Strategic Planning training for 27 participants from 21 NSOs of the Africa Region. The global survey on Adults in Scouting was launched to assess the status of the implementation of the Adults in Scouting Policy. The next steps are to plan and deliver an excellence training in French and English for 60 participants from all over the world, to review and re-launch some of WOSM’s key publications such as the World Adults in Scouting Policy, and to set up goals and the process for reviewing WOSM’s Wood Badge framework. 15
– Better World Framework • The Scouts of the World Award package has been completed and sent to all NSOs formally through ScoutPak and was tested during the World Seminar on the Scouts of the World Award in Paris (November 2015). The partnership with UNESCO World Heritage is promising, but it is taking more time than expected to implement. The extension of the existing agreement has been signed in December 2015. The Dialogue Project with KAICIID is progressing well with the execution of 2 regional trainings in Africa and Asia-Pacific. The WSJ in Japan was a very good opportunity to showcase the project to a large audience in various areas throughout the event. WOSM and KAICIID promoted the project during the World Interreligious Parliament in the USA as well as the G20 Interfaith Summit in Turkey. There will be more development and training regarding the Dialogue Project taking place in the future. Also, the Environment Education World Seminar will be organised in the Czech Republic in April 2016 where the developments of WSEP and SCENES will be tested. • Concrete steps has been taken toward the integration of MoP as part of Better World framework enriching the common purpose dimension to align efforts and widen its social impact with the other world programmes and initiatives. Integration of efforts is currently incorporated through different regional and national events. It is a challenge to update the process of regional teams regarding the educational elements of MoP and its relation to the Youth Programme. The action plan is to integrate MoP Network operations through Youth Programme structures across
World Scout Bureau-Biannual Report August-December 2015
EDUCATIONAL METHODS At World Level
Development of Youth Program in Eurasia - In the framework of the working group on development of Youth Program, the Organization of the Scout Movement of Kazakhstan (OSMK) presented a project on development of the program of nonformal education for children and youth in the Library of the First President of Kazakhstan - Leader of the Nation, 22nd October 2015. Representatives of the Ministries and Departments, experts, members of the Parliament, representatives of the NGOs attended the event. The President of the OSMK, Ildar Katenov, made a presentation of approaches on developing the character of young citizens of Kazakhstan. The Director of Strategic Planning of the Eurasia Support Centre, Nikolay Akatov, made a speech on effectiveness of the non-formal education system for young people in Scouting. These reports caused great interest among participants. The deputies of Mazhilis - A. Solovyeva, M. Begentaev, A. Begeneev and T. Berdongar - expressed their willingness to support the initiative of the Scout Movement and offered a platform of the Parliament for the involvement of government officials in the process of development and implementation of the Program. The heads of the Library of the First President of Kazakhstan expressed readiness for further cooperation in the field of education and training of Kazakh children.
different levels to enhance the educational approach of the initiative and to implement best practices and learnt lessons to develop a tailored strategy to promote MoP and the Better World Framework in each region, with special attention in Europe and Interamerica as well as building up teams in Eurasia and Arab Regions with lessons learned from Africa and Asia-Pacific. Direct support was evident in the form of strengthening of MoP Regional teams, especially through the promotion of MoP and Better World in Asia-Pacific and Africa Region and through the development of regional teams in Europe and Interamerica. • The MoP Initiative was promoted during the 8th APR Scout Youth Forum, 25th APR Scout Conference and SG50 International Jamboree. Community service stories were shared, a video was recorded and written messages were gathered from Scouts and NSO leaders, and many participants registered as new scout.org users at the events. It was a challenge to record good or high quality videos onsite and it was difficult to establish a stable Internet connectivity and connect to scout. org. The next step is to liaise with Regional Support Centres and NSOs to find good quality videos that can be shared on WOSM or MoP social media channels. – In general, working methods and strategy will be better articulated between regions and world level in terms of the work of core areas
16
(Youth Programme and Adults in Scouting) to be delivered by Global Support. Resources on WOSM’s position on Volunteering and Child Protection are being developed. The Scout Method Review Unit enthusiastically started their work in KL in September 2015. A proposal has been generated and shared lightly in some regional and subregional occasions. In the months ahead, the work on e-Learning will be launched and a project plan will be developed, more external partners will be sought out to support initiatives, support will be given to regions to assist in organising Educational Methods forums, and priority is set to find funding for these activities. – The SWA Manual and Guidelines, Better World Magazine N°2, AIS and MoP surveys were edited, translated, printed and distributed to NSOs. Having these publications properly edited and ready on time for translation and distribution was a challenge. There will be reflection on how to better work to achieve results in the future. – In terms of the involvement of both Communications and External Relations, the Global Team provided organisational support to events and trainings related to environmental education and the WSEP promotion at 5 key events: Green Star, UNESCO Youth Forum and General Assembly, and COP21/COY11. There was a lack of clarity on who is the project driver/lead when collaborating with organisations outside WOSM on communications as decisions were unclear and made on an ad-hoc basis.
World Scout Bureau-Biannual Report August-December 2015
EDUCATIONAL METHODS
4.2 In the Regions
The points on Education Method in the Regions are showcased as follows: – The Africa Region held the 1st Regional Scout Educational Forum in Kenya from 6th – 8th December 2015, which was attended by 25 participants from 7 NSOs. More technical capacity was needed by NSOs to develop more leader reference materials, review and develop Youth Programmes, and
– The Arab Region organised a workshop to share best practices for the application of Arab Scout Revised Curriculum, where 33 participants from 8 Arab NSOs attended in Lebanon from 16 – 21 August 2015. The first leaders training course where 4 beads will be awarded, will be held at the reservation of Dinder National Park in Sudan from 18 – 27 April 2016. The Certified Training of Professional Trainers (CTP), organised in close cooperation
conduct leadership courses to bring training closer to the leaders. The 2nd Regional Scout Educational Forum will be organised in Zambia with support from the Global Team. The Region also held the Strategic Change Management Training from 24th - 27th August 2015 in Uganda, . attended by 25 participants from 21 NSOs. 15 of the 21 NSOs have developed and submitted the NSOs 5-year strategic plans. The pool of trained volunteers at local level had little skills and competences. The Africa Support Centre will support the remaining NSOs to complete their strategic plans and help at least 6 of the 21 NSOs to implement their plans in the coming months. 17
with the ITD world and ARTDO International, was attended by 31 participants representing 8 NSOs in the region. The 42nd ARTDO International Conference was held with “Talent Management and Leadership Development for Peace, Harmony and Prosperity” as its theme. The event was attended by 255 top management professionals and volunteers from WOSM, WSF, LAS and ARTDO International, amongst others, 15 Arab NSOs and 14 countries from outside the region
World Scout Bureau-Biannual Report August-December 2015
EDUCATIONAL METHODS In the Regions
– In Eurasia, the Regional Seminar on the establishment of national systems of adult training was held on 9th September 2015 in Minsk, Belarus, for heads of NSOs’ working groups. The lack of financial support for the development and implementation of the National Youth Programmes as well as for the education of adult leaders has been identified as a key challenge. According to the framework of Global Support and upon the NSOs’ request, the Eurasia Support Centre together with regional trainers will conduct seminars on essential characteristics of Scouting for the NSOs. The joint working group was formed by the decision of the 6th Eurasia Regional Scout – In the Asia-Pacific Region, the MoP Initiative was promoted through various large-scale youth events. At the 16th National Jamboree Boy Scouts of the Philippines-Davao, over 15,000 young people and leaders were informed about MoP through modules as part of the Jamboree Award Programme. At the SG 50th National Jamboree Singapore, the host association with the support of the Asia-Pacific Support Centre ran the MoP booth and promoted the Initiative. The Bharat Scouts & Guides India held 4 MoP Local Coordinators Gatherings in four states: Solan-Himachal Pradesh and Lucknow-Uttar Pradesh (North), Bhubneshwar-Odissa (East) and Nagpur-Maharashtra (West). The first three in the series were held December 2015 with a total of 150 leaders trained as Local MoP Coordinators. Field visits were organised and over 2,000 young people (Scouts and non-Scouts) learned about MoP through the newly trained leaders. The opportunities for MoP are great and the scope of work around the region is vast. However, progress is slow due to limited resources and trained people ready to support. In the next months, there will be more MoP NSO Coordinators appointed for 2016-2018 and an orientation will be organised for
them, 5 NSOs will be selected for capacity building projects, and there will be an increase of manpower for the promotion, implementation, monitoring and evaluation of the impact of MoP. The Asia-Pacific Regional Course for Leader Trainers 2015 (CLT) was held at Suncheon Asia-Pacific Scout Centre in Korea. A total of 35 participants (including 9 female members) from 13 NSOs and 13 training team members from Australia, Bangladesh, Brunei, Scouts of China, Hong Kong, India, Indonesia, Korea, Malaysia, Pakistan, Philippines, Singapore, and Thailand were in attendance. The purpose of a regional CLT is to standardize the adult training of trainers, and it was a rare occasion for aspiring and potential Leader Trainers to attend the only course for Leader Trainers at the Regional level. Only 50 per cent of NSOs in APR participated due to travel costs and insufficient sponsorship. The Support Centre supported the APR Community-based Scouting in Australia in September 2015. The APR Environment Workshop was organised in Pakistan and the Solar Badge program was launched.
18
Committee (Baku, October 2015), named “Youth Programmes and Educational Methods”. It was a challenge drafting the Eurasia Strategic Plan and Actions for 20162019. This draft will be submitted to the 7th Eurasia Regional Scout Committee for consideration in May 2016. The Region is now preparing for the 1st Eurasia Educational Forum, scheduled in May 2016. Currently, potential partners are being engaged to increase the value of this event.
World Scout Bureau-Biannual Report August-December 2015
EDUCATIONAL METHODS In the Regions
– The European Region finalised the online resource – MOVIS (Management of Volunteers in Scouting), supported in defining the educational programme for Roverway, and delivered relevant Educational Methods sessions at the Academy. Changes in the Core Group and the slow pace of work done on gender due to the lack of engagement from NSOs were key challenges. As next steps, the Guidelines for Recognition of Volunteering (GR-EAT Project) is
being worked on, the Support Centre will continue the cooperation with the I/O Network on using membership data in Educational Methods, the MOVIS Network meeting will be held in Germany, and work will begin on the e-Learning package for Roverway and the World Scout Moot.
19
– In the Interamerica Region, a group of 58 participants from 12 NSOs attended the “Design and Implementation of Adults in Scouting Policies and Management Systems” course, where participants learned about Adults in Scouting Policies and the Management System according to the World and Regional policies, how to strengthen the implementation of competencies approach within the life cycle of adults. The Interamerican Working Group on Positions and Functions in Scouting met to draft the model of an organisational chart of an NSO that focuses on youth members and local units. The first draft of the job descriptions was completed. It was challenging for NSOs to adopt and implement the model and overcome the resistance to change. Other challenges involved developing the main job descriptions and ensuring that NSOs in the region understand the importance of assessment processes relating to Youth Programme management. In the months ahead, both groups will continue working virtually, functions and tasks will be validated, and core and specific competencies according to each adult position will be identified. The Regional Seminar Better World, which will be held in El Salvador from the 4th – 6th March 2016, is being organised to present updates about global programmes. The Regional Scout Educational Forum will be held in Brazil from the 13th – 15th May 2016 where participants will be able to share experiences around Scout education and discuss other core topics.
World Scout Bureau-Biannual Report August-December 2015
5.
DIVERSITY & INCLUSION
NSOs receiving direct support (August-December 2015)
20
World Scout Bureau-Biannual Report August-December 2015
DIVERSITY & INCLUSION
5.1 At World Level
In the area of Diversity and Inclusion, the following points are highlighted: A Common Word Among Youth (ACWAY) - WOSM, in partnership with the Right Start Foundation International, KAICIID Dialogue Centre, ISESCO and George Town University, launched A Common Word Among Youth (ACWAY) initiative in May 2015. This global initiative aims to develop a network of young people who will deliver grass root activities and become agents of change for a better environment of co-existence and harmony among people of different religions and cultures. To make this happen, ACWAY selected and trained nearly 100 young people from around the globe, representing the world’s religions and cultures. WOSM led the training that took place in Rabat, Morocco, from 12th – 16th December 2015 followed by a high level forum on 17th December. WOSM was represented by the WSC Vice Chairperson (Jemima), 2 Youth Advisors to the WSC (Daiana and Luise), 2 individuals from the Dialogue Trainers (Mohamed Omar from Egypt and Benjamin Bitane from France), 2 WSB staff members (Hany and Cynthia), and 15 young participants from different parts of the world.
– At the Dialogue Training Workshop – The global team received 7 with KAICIID, news and updates applications from National Scout on the workshop on WOSM social Organisations expressing interest media channels were shared with in implementing “Growth through participants and also on KAICIID’s Diversity” projects, initiated jointly website. It was challenging to get by the Membership Task Force and Scouts and NSOs to share their the Reaching Out to All work stream experiences of participating in of the WSC. The team is currently workshops on scout.org and on reviewing these applications and their own social media channels. deciding on the best possible support The Global Team will source for and it can provide, in collaboration with share stories on workshops and regional colleagues. Working with activities related to dialogue about diversity on World level is proving diversity and inclusion. to be a challenging undertaking, since there are many different views on what diversity means, and consolidating them can be difficult at times. The aim is to consolidate the project proposals and explore opportunities for organizing a joint project between the interested NSOs, which would deal with some specific topics related to diversity (such as Scouting in rural areas).
21
World Scout Bureau-Biannual Report August-December 2015
DIVERSITY & INCLUSION
5.2 In the Regions
VIII Interamerican Scout Summit With the participation 136 participants from 29 National Scout Organizations in Interamerican Region, the VIII Interamerican Scout Summit was held from 16th to 18th October 2015, in Cancun, Mexico. Addresses from Victor Blake (Chairman of the Association of Scouts of Mexico), Joao Gonçalves (Chairman of the World Scout Committee), Scott Teare (Secretary General of the World Organization of the Scout Movement) and Leonardo Morales (Chairman of the Interamerican Scout Committee) were made during the opening ceremony. David Berg (Global Director of Organizational Development) gave an interesting presentation on the Strategy for Scouting/Vision 2023. Workshops were held to ask for contributions from participants to develop the Regional Plan 2016-2018, which will be approved by the next Interamerican Scout Conference to be held in October 2016 in Houston, Texas. Presentations about “Better World”, Messengers of Peace projects by NSOs in IAR, GSAT and Social Impact of Scouting were also presented.
The achievements related to Diversity and Inclusion in the Regions are as follows: – The Africa Region trained 42 young people on peace and dialogue in partnership with KAICIID to enhance their engagement with communities. The NSOs had a complicated selection processes and did not give enough support to participants for dealing with diversity & inclusion events at local, national and regional levels. The Support Centre will follow up on national action points identified at the peace dialogue training to
facilitate implementation at local and national levels. Out of 42 people, 20 of them were trained on peace dialogue in the Region have also started implementing their action points in their zones and NSOs. There are inadequate resources and limited capacity at the NSO level to reach out to more young people. The Region will train more young people to increase the number of Peace Dialogue advocates in different NSOs. Substantial progress has been made on the reintegration process of Benin Catholic Scouts into Scoutisme Beninois. The emergence of a division within the Catholic Scouts is
22
a key challenge. The Africa Support Centre will continue to support the NSO to ensure completion of the reintegration process. – The Arab and European Regions organised the 11th Euro Arab Cooperation Meeting in Muscat, Oman, from 4th – 11th November 2015, which was attended by 72 Scout Leaders from 13 Arab & 11 European NSOs. The key challenge was that the security situation in some Arab countries limited direct
face-to-face intervention and field visits. The Arab Support Centre was not able to provide direct technical support to assure membership integrity and balance in Yemen and Syria after the division of their communities into different fractions and prevent fragmentation of the NSOs, who are practicing real Scouting with a national agenda outside of politics. There will be a regional training for integration of children with disability in the community in collaboration with the regional council for child welfare and development from 5th – 11th April 2016 in Cairo International Scout Centre.
World Scout Bureau-Biannual Report August-December 2015
DIVERSITY & INCLUSION In the Regions
– In the Asia-Pacific Region, nearly two years after his first visit to Tacloban City to see the devastation first-hand caused by super Typhoon Haiyan, His Majesty The King of Sweden, King Carl XVI Gustaf revisited the place on 21 November 2015, and was impressed by the improvements he saw during his six-hour stay in the city. His Majesty saw for himself the progress of the construction of a two-story BSPLeyte Council building, funded by the World Scout Foundation. This project is set to be fully completed in the near future. – In Eurasia Region, preparations have begun for the 3rd Regional Youth Forum and 6th Conference of the Eurasia Scout Region; the theme will be “Intergenerational Dialogue”. The challenge is to be able to have talks on human rights, to break barriers of communication between Christians and Muslims, and to focus on the dialogue between youth and adults. Over the coming months, the agenda of both the Forum and the Conference that would include diversity and inclusion, not as a separate theme, but rather as a transversal issue for discussion will be developed. The Support Centre also provided support to the NSO of Kazakhstan to develop an educational proposal in the framework of “Messengers of Peace” and on the basis of values of the Great Steppe, taking into account the diversity of all peoples of Kazakhstan. There remains a need to obtain support from the Assembly of Kazakhstan People. The next step after gaining this support is to conduct a presentation of a new educational proposal, while taking into account the interests of the Assembly of Kazakhstan People.
– In the European Region, the Spiritual Development Consultation was held in Prague from 3rd – 5th July 2015, with all faith groups except Muslims in participation. All participating faith group representatives agreed on supporting the Region for reviewing existing material at Europe and World level and proposing a policy document to the European Scout Committee. The challenge is receiving feedback from resource people. The next step is to provide an online library with key resource documents for spiritual development. The Human Rights and Communication event was held from 13th – 15th November 2015 in Budapest where 6 NSOs participated. The Human Rights and Communication participants agreed on further working with the Region to implement an Awareness Raising Campaign on LGBT aimed at providing a safe environment in countries where the issue is sensitive. It is a challenge to have a similar approach in each country. The next step is to implement the Awareness Raising Campaign in LGBT in sensitive countries, which is funded by the European Youth Foundation.
23
– The Interamerica Region held its Symposium on Inclusion and Diversity, which was attended by 22 representatives from 17 NSOs, 5 staff members of the Interamerica Support Centre, a member of the ISC, and a representative from the European Region. There were 13 speakers and panelists from 10 NGOs at the Symposium addressing the following topics: shifting from the model of providing mere assistance to a real inclusion; shifting from integration to the educational inclusion; resilience building; the game as a strengthener of inclusion; diversity; participation and life quality; Latin-American trends in formal education; leisure for people with disabilities and who are socially vulnerable; inclusive policies in Scouting; experience of the European Region; NSO’s experiences on inclusion and diversity; and an international look at policies, journeys and experiences in Interamerica. The challenge is to convince NSOs that the issue of diversity and inclusion through the generation of institutional policies should be a priority in the NSOs’ agenda. The action plan for the next six months is to disseminate the results and conclusions of the Symposium on Diversity and Inclusion and share the Reference Guide with NSOs.
World Scout Bureau-Biannual Report August-December 2015
6.
SOCIAL IMPACT
NSOs receiving direct support (August-December 2015)
24
World Scout Bureau-Biannual Report August-December 2015
SOCIAL IMPACT At World Level
6.1 At World Level
The highlighted points on Social Impact are: 42nd ARTDO Conference - The Arab Region successfully organised the 42nd ARTDO Conference held from 26th – 29th October 2015 at the Fairmont Hotel Cairo, attended by 255 key leaders from 15 Arab NSOs as well as 14 countries from outside the region. The conference opened officially in the headquarters of the League of the Arab State where the head of Arab states met and bestowed great recognition and reputation on Arab Scouting. Moreover, the top management professionals and volunteers from WOSM, WSC, WSF, LAS and ARTDO International, amongst other organizations, addressed the conference. The key note speakers were WOSM Secretary General Scott Teare, Chairman of the WSF Sigfried Weiser, Prof. William Rothwell of Pensselvania State University, Director of the WSF John Geoghegan, Arab Regional Directory Dr. Atif Abdelmageed and the Chairman of ARTDO International Board 2014 – 2015, plus dozens of other international speakers who presented academic papers and practical sessions on talent management. The conference was a great eye opener for the international world of human resource and training professionals to test the capacity and quality of Scouting. http://www. artdocairo42.com
– The World Scout Committee has adopted Scouting’s definition and position on Social Impact at its October meeting. According to this document, “Social impact is considered as the effect of a Scouting activity on individuals and families within a community as well as the Scouting members involved in planning and implementing this activity.” Currently, the World Scout
25
Bureau is in the process of signing a partnership agreement with an external partner in order to ensure support for developing a toolkit for measuring Social Impact for NSOs. In the upcoming months, the Global Team will be working closely with the external partner on developing the content for the Social Impact Measurement Toolkit for NSOs.
World Scout Bureau-Biannual Report August-December 2015
SOCIAL IMPACT At World Level
– The Messengers of Peace Initiative – The final report of the evaluation has been evaluated over the will be available for the March WSC course of the past year. Throughout meeting. Overall, the evaluation has the evaluation, there have been shown that the MoP Initiative has over 2’500 Scouts, leaders and achieved the strongest impact on a community members interviewed/ personal level among Scouts. There surveyed about their opinions of the has been room for improvement Messengers of Peace Initiative. In noted in several areas, and a addition, the quantitative analysis particular need for redefining the covered the activity of over 100’000 goals and purpose of the Initiative users of scout.org, over 160 has been recognized. As a follow Facebook pages, as well as the up to the report, the MoP team is analysis of over 90 final reports of currently looking into improving the MoP funded projects. management structures.
26
World Scout Bureau-Biannual Report August-December 2015
SOCIAL IMPACT
6.2 In the Regions
The following are some examples of Social Impact introduced through Regional activities: Scouts Played a Key Role in Ending the Ebola Crisis - In early November, the Government of Sierra Leone and its partners announced the official end of the Ebola outbreak that had gripped the country for over 18 months. While there had been a couple of new cases, the Scouts of Sierra Leone are among the actors who have played a key role in curbing the Ebola virus. Supported by UNICEF, the Scouts of Sierra Leone undertook social mobilization, including walking on the streets, carrying posters with information on the symptoms of Ebola, and best practices to help prevent its spread across the country. They also went door-to-door to share safe messages with each home, community and village to have faceto-face interactions. World Scouting congratulates and acknowledges the contribution of the Sierra Leone Scouts Association working with other partners to fight this terrible outbreak. The NSO kept their Scout commitment as Messengers of Peace. Through their efforts, they re-affirmed that Scouts can be counted on to help address issues affecting society and create a better world to live in.
– The Africa Region received funding for the extension of the “Food For Life” project to Namibia, Tanzania and Togo based on recent successes of the project in Benin, Burkina Faso, Ethiopia, Lesotho, Malawi and Niger. The apparent division in the leadership of Scouts of Namibia may have adversely affected the rollout of the project. The Africa Support Centre will assist Scouts of Namibia to address their leadership issue and
incorporate project management skills training in the roll out of the “Food For Life” project for the 3 new NSO recipients. Patriotism Clubs in Ugandan and Amani (Peace) Clubs in Kenyan schools’ recognition of Scouting for its focus on peace building and character and leadership development led to their endorsement of Scouting as a mentorship programme for
27
other young people. There is limited staff and tools at NSO and regional levels to adequately capture and report on impact stories from across the region. Training of Young Spokespersons and Correspondents at regional and zonal events will be held to further promote this message. Partners, such as UNICEF, recognize the active role that Scouts are playing in efforts to end the Ebola crisis in Sierra Leone and Guinea. The
division and leadership issues with Association Nationale des Scouts de Guinée (ANSG) and Liberia Scout Association (LSA), leadership crisis, and travel restriction to the affected NSOs due to the effect of the Ebola virus made the situation a challenge. The Africa Support Centre will support the restructuring of ANSG and LSA, restructuring the leadership of ANSG, and capacity building of the leadership of Sierra Leone.
World Scout Bureau-Biannual Report August-December 2015
SOCIAL IMPACT In the Regions
– The Arab Region organised a – The Asia-Pacific Support Centre, regional workshop for sharing in collaboration with Boy Scouts of best practices in Disaster Risk the Philippines (BSP), concluded Reduction according to Sindai the series of Disaster and Risk framework for 35 participants from Reduction Management trainings 11 Arab NSOs, in collaboration with that started in 2014 and wrapped up the League of Arab States and Rabat its final phase in southern Philippines University and other stakeholders. with 30 Scouts and 29 Scout leaders The Region also participated in the from different provinces in Mindanao. regional consultation organised by The project is developed under the the WHO EMRO (Regional Office for sponsorship of the World Scout the East Mediterranean of the World Foundation. The two courses (for Health Organization) for increasing Scouts and Leaders) were held awareness on child obesity and simultaneously at the BSP Camp Non-Communicable Diseases Malagos, from 1st – 5th December (NCDs). The Region, in collaboration 2015. Boy Scouts of the Philippines with the League of Arab States and will organise 3 additional DRRMC the UNAIDS, celebrated the World trainings in 2016. AIDS Day. The Region will represent WOSM in the World Humanitarian Summit (WHS) in Istanbul from 23rd – 24th May 2016.
28
World Scout Bureau-Biannual Report August-December 2015
SOCIAL IMPACT In the Regions
The “Scouts Go Solar Project” started in 2012 through the partnership of WOSM, Greenpeace and Solafrica, and supported by BSP and Pakistan Boy Scout Association. The badge was officially launched on 16th Sep 2015 in Islamabad, Pakistan, during the APR Environment Education Workshop. More Scout Leaders from NSOs are planning to be trained in the upcoming Solar Training. The APR Environment Education Workshop was hosted by Pakistan Boy Scouts Association in September 2015 and was successfuly delivered. The APR Environment Education Workshop 2016 is proposed to be hosted by the National Scout Organization of Thailand. The Global Team and Regional team undertook another two Mid-Term Evaluations of MoP projects funded by MoP in Sri Lanka and Indonesia. The training generated enthusiasm in participating leaders and as a result, in a month’s time, scout.org was flooded with projects, updates and news about the MoP Initiative actions, with an increase of 687,246 service hours, 243 projects and 980 users. The Asia-Pacific Support Centre will look into the possibility of organizing another evaluation during the second half of 2016.
29
– The Eurasia Region is carrying out an in-depth analysis of NSOs’ actions and needs in addressing social impact. This analysis includes strategies and action plans, including activities of NSOs, aimed to enhance the impact on society. There is a lack of ability to develop, implement and coordinate projects related to service to the society. The issue of monitoring NSOs’ strategies and plans including activities of NSOs, aimed to enhance the impact on society, will be submitted for discussion during the next meeting of the Eurasia Region Scout Committee in May 2016. Further support and consulting will be given to defining common approaches to all scout groups to generate and record service to society. With the support of the Eurasia Region, NOSU is actively implementing the campaign, “Scouts of Ukraine”, through which displaced children from Donbas would be acquainted with the world of Scouting. Currently, there is a lack of understanding of the difference between NOSU and other “scout organizations” that exist in Ukraine. But through this campaign, more Ukrainians will be exposed to the Scout Movement in different regions of the country.
World Scout Bureau-Biannual Report August-December 2015
SOCIAL IMPACT In the Regions
Scouts Responding to Refugee Crisis - The European Scout Response to the growing crisis involving refugees and migrants began as local joint actions and responses within local communities, where Scouting is situated. Although a seminar, supported by Messengers of Peace, was organised, the actions are epitomised by the actions taken on the island of Lesvos, Greece, where local Scouts met young people who have arrived by boats, offered them clothing, food and shelter and provide games and activities to bring some element of normality to their shattered lives. Ultimately some young people are and will be a part of Scouting. The long-term response from European Scouting has to provide the opportunity for young people to be accepted into long-term membership of Scouting, reflecting increasing openness and the expansion of what Scouting is to many associations.
– In European Region, 69 individuals from 26 NSOs participated in the Refugee Response Seminar held in Copenhagen from 27th – 29th November 2015 in response to the large-scale refugees and migrant crisis that emerged in Europe. The current refugee crisis in Europe resulted in an increased need for funding of Scout activities helping the refugees. A number of projects have been set up across Europe, mainly in the entry and transit countries, to provide support to Scouts who are heavily involved in activities related to supporting the refugees. These projects include: Scouts in Action for Refugees (Greece – USD 39,400); Safe Travels (Serbia – USD 22,800);
30
Scouting with Refugees (Germany – USD 100,000); Refugee Response Seminar (Denmark – USD 50,000). The nature of the projects varies from collecting clothes, food and medicines, through running activities with children, as well as operating refugee camps. The results of all those projects are: a very high impact on the image of Scouting in the respective countries as well as a very strong educational experience for youth involved in the activities. It is a challenge to implement similar approaches, creating and strengthening partnership with other organisations, and finding financial resources whenever dealing with money transfers because of the lengthy procedure that starts from the transfer request to the execution of the transfer. Also the fact that the majority of countries are either border or transit countries makes it very difficult to provide refugees with
World Scout Bureau-Biannual Report August-December 2015
SOCIAL IMPACT In the Regions
consistent and impactful support as most of them stay in one place only for one or few days. There needs to be clarification on the possible support in terms of actions, finance, training, and other things provided by Messengers of Peace and the Region to transit countries and final destination countries. The Global Support Centre will continue to monitor the situation with the Region to provide meaningful support to NSOs from countries facing the crisis. The Europe Support Centre will follow up on the Refugee Response Seminar by publishing a catalogue of best ideas and projects implemented by NSOs and funding issues.
31
– The Interamerica Support Centre participated in the U-report online training. It was important to understand the proper use of the application and the content that can be published, determine the complementary use of the tool with the other virtual platforms of the Region, and maintain contact with NSOs and their members to promote the use of the tool as an independent channel of communication. The first questionnaire to be distributed to the NSOs in the region will be sent out for review and feedback. It is expected that the platform will be available on both Android and Apple supported systems. The tool will be promoted at the upcoming Regional Conference and other sub-regional events.
World Scout Bureau-Biannual Report August-December 2015
7.
COMMUNICATIONS & EXTERNAL RELATIONS
NSOs receiving direct support (August-December 2015)
32
World Scout Bureau-Biannual Report August-December 2015
COMMUNICATIONS & EXTERNAL RELATIONS
7.1 At World Level
Achievements and efforts put in the area of Communications and External Relations include the following: – Following the assessment of a dedicated team set up by the World Scout Committee, a positive decision was taken to kick-off work on developing a platform for social funding of Scout projects. This project is a joint undertaking of the WSB and the WSF who was able to secure a donation in kind for the development of the web platform and mobile app. Currently a process to identify and contract a dedicated project manager who will run the project is in place. Due to the large-scale and the number of key stakeholders, the project was initially progressing at a slower pace than planned. A dedicated
project manager will be hired to help in operational implementation of the project. A project plan is being drafted and the level of ambition is to finish software development within the next six months.
33
– A video clip documenting the progress achieved up to November 2015 has been prepared through a collaboration of the Youth Advisors to the WSC, the OD and CER teams of the WSB. Afterwards, separate videos had been prepared for each of the WSC work streams, and in addition, an update of the video is planned after the mid-term review of the WSC in April 2016. – The global team supported the celebrations of the International Volunteer Day by actively engaging all regions on the communications campaign. Further clarification of the status of partnerships with external bodies is needed. The next step is to revive the partnership with UNV and promote WOSM’s position on volunteering. – During this period, 19 external partners contributed to the WSJ programme and a delegation attended COP21 which resulted in a high quality presence of WOSM. However, the ER Unit lacked strong strategic and operational support and a clear strategy during this period, which meant that responses to potential links were reactive and sporadic rather than proactive. In November 2015, the ER work underwent a change of staff. The Director of World Events stepped in to provide support, as the ER Director progressed towards completing his service at the end of December 2015. The action plan for the next 6 months is to map and clarify WOSM ER links, to develop a clear strategy and direction for ER work as part of the CER strategy, and to develop a plan to establish a stronger representation, including to have parallel events with key partners, at the UN General Assembly in NY in September 2016.
World Scout Bureau-Biannual Report August-December 2015
COMMUNICATIONS & EXTERNAL RELATIONS At World Level
– Media Interview by RTS Geneve/ Geopolitis with former Secretary General of WOSM, Luc Panissod. The first Swiss TV channel produced a documentary about World Scouting, which was broadcasted on 3 October 2015 and made available in four languages. It was also broadcasted on the first international Francophone TV channel (TV 5 Monde). The TV documentary will be distributed to NSOs and WOSM key contacts, including the WSF. – Youth Leadership Award for the Environment (YLAE). In conjunction with YLAE, COY11 and COP21, more than 50 stories related to Scouts’ participation in the events, and role in environmental conservation were published on scout.org, WOSM’s social media channels, news sites and traditional media. The top 8 Facebook posts written on YLAE reached 463,000 users and engaged 24,702 users in total. An online campaign was launched using the #YouCanCountOnUs hashtag in conjunction with YLAE and COP21. A total of 3,808 Twibbons and 12,255 YLAE e-certificates were downloaded.
34
– Social Media at the 23WSJ. For the first time ever, the Opening and Closing Ceremony of the 23WSJ, including the Closing Ceremony Jamboree pre-show, were broadcasted live. The Opening Ceremony was viewed by more than 108,387 viewers for 1,030,752 minutes. The Closing Ceremony was viewed by more than 52,236 viewers for 763,825 minutes. The Jamboree site on scout.org was the main engagement site and before, during and after the Jamboree, there were over 320,000 sessions (a session is a period of time when a user is actively engaged with the Jamboree site). Users have generated more then 500 posts on the subject of the Jamboree on this site. During this period, we had 4,134 new users and a 40% increase of user registration. On Instagram, there were 12,850 posts on #wsj2015 that reached almost one million people and produced almost 10 million impressions. The 67 WOSM FB posts reached more than 6 million FB users. The WSJ AV team produced a total of 30 videos for the Jamboree. In total, the Jamboree videos were viewed nearly 361,045 times. The Jamboree
World Scout Bureau-Biannual Report August-December 2015
COMMUNICATIONS & EXTERNAL RELATIONS At World Level
World Level (CER) – The increase of user registrations and traffic to scout.org was due to various and numerous calls for action posts that encouraged Scouts to share their stories. recorded the highest number of viewers ever for the World Scouting YouTube Channel in a short period of time. It was a challenge to balance content from the campaigns and regular updates. The next steps are to increase engagement by posting more regularly, respond to comments and messages, send more tweets and interact with influencers. Twitter will be used to promote external relations and the use of #Scouts needs to be increased to boost its visibility. There is a need to start investing in sponsored posts and
paid ads for certain social media campaigns. The Facebook page, Twitter and Instagram feeds need to obtain the “verified account” mark so that they are recognised by Facebook and Twitter as official accounts. In general, the Global Team will work on ensuring smooth management of WOSM social media channels, implementing a reporting structure, segregating the target audiences and map out the communication channels for each.
35
World Scout Bureau-Biannual Report August-December 2015
COMMUNICATIONS & EXTERNAL RELATIONS
6.2 In the Regions
Progress in Communications and External Relations was made in the Regions as follows: – In Africa Region, the U-Report app was launched and a new partnership was signed, 2 existing partnerships were renewed, and commitment from UNICEF was firmed up for 20 countries. The key challenge involved the low enrolment of Scouts to participate in the U-Report and the slow uptake of the platform by WOSM structures. The Africa Support Centre will review the U-Report’s partnership agreement
from communicating and sharing stories and information directly with the Africa Support Centre. In the coming months, the Africa Support Centre will draft a regional communications and external relations communication strategy and support charter that address the identified challenges. Also there has been increasing support for Scouting by governments and former heads of states, such as the Government of Uganda’s support for the regional conference, H.E. Jerry Rawlings’ support of the Africa Scout Foundation and H.E Olusegun Obasanjo’s support for Scouting in
in view of its extension and will work with the Global and Regional Teams to integrate and promote the usage of the U-Report. There is ongoing social media support given to key regional and zonal events, resulting in 2,165 additional followers with the current total of 10,558. A key challenge in this area is the fact that NSOs’ policies are preventing local Scouts and Scout groups
Nigeria. On the other hand, ongoing leadership and/or management crises in a number of African NSOs affect the image and reputation of Scouting. There will be increased empowerment of the regional CER Strategic Priority Service Area team to provide tailored support to the leadership of at least 6 affected NSOs to properly manage the image and reputation of their NSOs.
Environmental Education Campaign From September to December 2015, the Communications team carried out the environmental education campaign #YouCanCountOnUs, by promoting Scouts’ green projects around the world. At the Green Star Awards, held from 4 to 8 October in Geneva, six Scouts from each Region received training on the Better World framework and communications skills. On behalf of 40 million Scouts, they received the Youth Leadership Award for the Environment from Green Cross International and the French government.
36
World Scout Bureau-Biannual Report August-December 2015
COMMUNICATIONS & EXTERNAL RELATIONS In the Regions
– The Arab Region organised the 2nd Arab Gathering for Young Correspondence, which was attended by 53 participants from 7 Arab NSOs in Sir Aldinya, Lebanon. The Arab Region collaborated with Alahram Regional Institute for Journalism to organise the 8th Super Diploma for Communication, Media and Scout Marketing event from 19th December 2015 - 7th January 2016, which was attended by 25 participants from 9 NSOs. The Region also organised a grand press conference at the Cairo International Scout Centre to orient the Arab and Egyptian Media, TV channels and radio stations about the activities of the Arab Scouting in general and the Talent Management Conference held in Cairo from 26th – 30th October 2015.
37
– In the Asia-Pacific Region, the Book Bridge Foundation accepted Sri Lanka as the third country (after Mongolia and Cambodia) to build learning centres for young people and their communities. Scouts joined the kick off activity between International Labour OrganizationPhilippines (ILO) and WOSM in an advocacy concert called “No to Child Labour, Yes to Quality Education”. An MOU was signed between WOSM and the Habitat for Humanity Asia-Pacific Office. Possible funding sources are being explored for future projects. The Asia-Pacific Support Centre will follow up on joint projects between WOSM and ILO, as well as projects between WOSM and Habitat for Humanity. Two new publications produced by the APR Scouting Profile Sub-Committee 2015-2018 were distributed at the 25th APR Scout Conference in Korea last November. These include “Marketing Principles: A Guide to Understanding the Basics of Marketing and Marketing Planning for Growth” and “Media Guide to Create Impact for Scouting Events”. The guidelines will be shared with participants at other relevant workshop or training events. Regional Circular No. 12 was issued in October 2015 entitled “Understanding Youth Member Needs and Attitudes to Scout Uniform”. The challenge is that less than 50% of NSOs have appointed their Survey Coordinators. The aim is to complete the survey in September and present results to the Regional Scout Committee.
World Scout Bureau-Biannual Report August-December 2015
COMMUNICATIONS & EXTERNAL RELATIONS In the Regions
WOSM at COP21/COY11 - From 30th November - 11th December 2015, a delegation of 7 Scouts under the age of 30 represented WOSM at COP21, of which 3 of the delegates also represented WOSM at COY11 held in Paris from 26th – 28th November 2015. The delegates were from Algeria, France, Macedonia, Pakistan, Peru and Senegal. They were given excellent support by Scoutisme Français, and did a great job representing WOSM to a wide range of global stakeholders at the high profile event. The WOSM delegates attended a number of side events related to youth, education and climate change, initiated contacts with a range of potential partners, and actively promoted “Scouts go Solar” and the environmental actions of Scouts at the WOSM-WAGGSScoutisme Français exhibition stand. WOSM and WAGGGS issued a joint statement calling on all parties of the negotiations “to recognise that climate change is not only an environmental issue, but also a human rights issue”. For more on WOSM’s participation in COP21/COY11, visit https://www. scout.org/node/141671.
– In the Eurasia Region, the Support Centre updated the regional web site and official social media pages, and now there is a renewed base of world and regional online resources (i.e. policies, documents, materials, etc.). Unfortunately, NSOs are less willing to share information and human resources are lacking. The Eurasia Support Centre will continue to update the site and social media pages as well as support NSOs by providing electronic versions of relevant news, stories, and institutional materials. The Eurasia Regional Committee approved the “Policy on Communication of the Eurasia Region”. However, there was a lack of understanding of the relations structure between Regional Committee, Support Centre, and NSOs. The goal in the months ahead will be to draw up a relationship structure between the Eurasia Support Centre and NSOs based on the Policy. The Support Centre is drafting the Media Strategy of the Region. The search for new partners, lack of unified format on the concept and presentation of Scouting, and the lack of support from the leaders of NSOs are all challenges. Looking forward, a draft of the Eurasia Regional Media Strategy will be submitted to the 7th Eurasia Regional Scout Committee for consideration.
38
– The European Region has submitted 9 funding applications, amounting to 230,869 EUR, for the development of funding applications for regional activities, the organisation of the Network Meeting for external representatives and the organisation of a training/ coordination meeting for external representatives active on the board of the European Youth Forum. There were 50 participants at the Network Meeting and 5 MEPs, along with others, attended the European Alliance of Volunteering meeting at the Parliament co-organised with CEV. A newsletter for external partners was created and the first issue was distributed. The Region had a fruitful meeting with the Director DG Education and Youth for the EU. The challenges faced were the overload of staff in terms of providing support to the Academy and 3 other events that came into the Brussels office in the interim period after the departure of the External Relations Officer. Within the next months, 6 to 7 project applications are foreseen, the Youth Policy Symposium will be organised in Brussels in May 2015, the Region will start planning the Fundraiser Network Meeting and the Network Meeting for external representatives, and the welcome kit for external representatives and guidelines on external relations for NSOs will be finalised.
World Scout Bureau-Biannual Report August-December 2015
COMMUNICATIONS & EXTERNAL RELATIONS In the Regions
– In the Interamerica Region, a meeting was held between the Latin America and the Caribbean (LAC) Portfolio of the United Nations Volunteers (UNV) and Interamerica Support Centre on the topic of Adults in Scouting. Actions to be developed between both organizations were identified to contribute to the development of the Sustainable Development Goals (SDG) in the Region. Both teams will continue to draft a common pilot project around SDG. After an
39
interview with the Regional Director, the Pauta Magazine published a 4-page article titled, “Volunteering since the Scouting outlook”. The Support Centre also published 4 issues of the Regional Newsletter in Spanish and English. It takes more convincing for the media to see that World Scouting is playing a valuable and important role in society. More effort will be put on tapping into potential media space to promote Scouting.
World Scout Bureau-Biannual Report August-December 2015
8.
GOVERNANCE
NSOs receiving direct support (August-December 2015)
40
World Scout Bureau-Biannual Report August-December 2015
GOVERNANCE
8.1 At World Level
In Governance, the following progress was recorded: Strategic Change Management Workshop - The Strategic Change Management Workshop was aimed at equipping at least one leader from each of the 21 participating NSOs in the Africa Region with knowledge and skills to enable them to develop attitude change that is instrumental in influencing and embracing positive transformation in handling governance issues. Most of these NSOs still use the structures and systems that were adopted in the early days of Scouting and no longer applicable to current challenges. Among other things, the training aimed at instituting proper management structures of NSOs to minimize leadership conflicts many NSOs have been experiencing as a result of weak and unclear management structures. 15 of the 21 trained NSOs have already developed/reviewed and submitted their strategic plans, and are now working with the regional team on a plan to implement them.
– Up to now 26% of NSOs have undertaken a GSAT in the framework of the Global Support System. The implementation of the second party version of GSAT – The 2014 Consolidated Financial (now called WOSM Assessments) Statements and performance has begun, which is now ready for report was published on scout.org rollout in 3 Regions. Two WOSM on 15th November 2015. Compiling Assessments simulations took the reports took longer than expected place in Europe and Interamerica due to the 23WSJ preparations. and 19 Global Support Volunteers Preparations for the 2015 edition will were trained as WOSM Assessors, begin earlier this coming year. certified under the ISO 19011 – Over the course of the last few Standard. In terms of impact of months, the Strategy Monitoring GSAT, data is being collected Group of the WSC organised three through a customized survey sent workshops with the aim to provide to the Regional Teams in charge support to Regions in aligning of Global Support at Regional their Regional Triennial Plans Level. A detailed Global Support with the Strategy for Scouting. Dashboard will be available by the Workshops in Istanbul, Cairo and end of March 2016, followed by Nairobi have been prepared and detailed questionnaires to be sent to delivered by volunteer members NSOs. The Dashboard is expected of the SMG as well as supporting to be updated directly online or WSB staff. The workshops have manually maintained on an Excel been evaluated as being useful sheet, depending on the developed by participants, helping them in functionalities of the GS Platform. preparation for the upcoming One of the challenges faced was the Regional Scout Conferences and consistency in the follow-up work to operationalization of future / existing be undertaken by the NSOs following Regional Triennial Plans. A follow-up their GSAT Assessment with the process with all Regions is planned support of the Regional Support and will be undertaken by members Centre. We have observed some of SMG. good practices and a number of follow-up visits were planned during this period of the year, but much more needs to be done in this key step. Next steps include: support the roll-out of the WOSM Assessment in the other 3 Regions once they are ready; conduct an additional 10 to 15 GSAT Audits for the coming year; test the self-assessment version of the GS Assessment Tool; and launch the GS Platform to the Regions which will enable them to monitor all GS Projects. A streamlined followup process will be included in the WOSM Assessor’s Manual and Facilitator’s Guidelines. Following a GSAT Audit/Assessment NSOs will be more actively encouraged to share their Action Plan with the Regions and/or on the GS platform reinforcing their accountability.
41
World Scout Bureau-Biannual Report August-December 2015
GOVERNANCE At World Level
– The Palestinian Scout – The Membership Task Force of the Association, Scouting Aruba WSC, in close collaboration with the and Scouting Antiano submitted Regions, developed a dashboard their application for WOSM showing potential for expansion membership. Their Constitutions of Scouting worldwide. A number were reviewed and approved of countries, where no recognised by the Constitutions Committee. NSO exists, have been identified and Following their approval and action plans on what will be done satisfactory field visits, the World have been shared by all Regions. Scout Committee recommended The Dashboard will be updated to the World Scout Conference by bi-annually to reflect changes in the post that all three applications for situation and help the WSC to track WOSM membership be accepted, progress. The Dashboard is part and the procedure laid out in Article of the bi-annual reporting package VI of the WOSM Constitution was and as such will be updated by the initiated. Voting will end on 26 WSB Regional Support Centres and February 2016 and the result will presented to the WSC twice a year. be announced. The Constitutions Committee and the Membership Task Force are working to propose an alternative to the “sovereign state” requirement in Article V.3 of the WOSM Constitution. All future WOSM membership applications will be closely monitored as they are submitted until they have completely gone through the Procedure in Article VI of the WOSM Constitution.
42
World Scout Bureau-Biannual Report August-December 2015
GOVERNANCE
8.2 In the Regions
On the regional level, progress was made as follows: – The Africa Region has supported the NSOs of Zambia, Seychelles and Cameroon to review their constitutions as per GSAT standards. Leaders of Mauritius and Togo have undergone GSAT trainings. The reluctance to change by leaders in some NSOs, resulting in leadership crises within the NSOs, poses a challenge. There is a need to empower further the regional GSAT team by increasing the number of facilitators in a more representative way at zonal levels. Constitutional review will be carried out to support NSOs of Lesotho, Botswana and Malawi and will tailor support to at least 6 NSOs to align with GSAT requirements. The Africa Scout Conference, Africa Scout Foundation and Africa Scout Youth Forum elected new leadership teams at the 16th Africa Scout Conference and 7th Africa Scout Youth Forum held in Uganda in August 2015. The new ASC and Youth Advisors underwent induction workshops, and the ASC held its 1st statutory meeting
43
in December 2015. The challenges lie in the NSOs’ lateness or lack of interest in registering for regional scout events, the lack of female candidates to the ASC, and the high cost associated with organizing/ hosting regional scout events. The Africa Support Centre will follow up on the conference resolutions and outcomes of the various workshops, support effective alignment of at least 6 NSOs with WOSM strategic priorities and review plans for a Strategic Change Management workshop for the remaining 17 NSOs. The Support Centre completed an audit on operations of the Africa Support Centre for the period ending 30th September 2015. There was a technical glitch with the new financial system, which added to the workload and delays in other operation aspects. With the technical glitch fixed, the Support Centre can now effectively use the financial system and review audit recommendations for continuous improvement.
World Scout Bureau-Biannual Report August-December 2015
GOVERNANCE In the Regions
7th Africa University on Youth and Development - The 7th African University on Youth and Development, organised by North South Centre’s of the Council of Europe under the Africa-EU strategic partnership and hosted by the Network of International Youth Organizations in Africa took place from 9th – 15th November 2015 in Nairobi, Kenya. The weeklong event brought together over 100 young people from Africa and Europe for five different activities under the joint theme, “Youth.org Actors for Change”. The World Organization of the Scout Movement was represented in all five events with a delegation of 9 Scouts from Africa and Europe, including staff from the WSB Africa Support Centre. This was a key external relations event for the Africa Scout Region, which adds value to WOSM’s work by providing opportunities for youth engagement, enrichment through exchange, strengthening educational methods through non-formal learning environment and pedagogical approaches offered. The event also served as an opportunity to strengthen Scouting’s profile and enhance the Movement’s relations with partner organizations.
– In the Arab Region, the Arab Regional Committee held one of its best meetings, No. 134, in Doha, Qatar, and streamlined the relations between staff and volunteers in the Arab Region and endorsed the road map until the 28th Arab Regional Conference. The Region supported the organization of the Extraordinary General Assembly of the Arab Scout Parliamentary Union that was held in August 2015 at the Cairo International Scout Centre and elected an official legal executive under the leadership
44
of Dr. Altraigy from Kuwait. The legalization of the situation of the Arab Scout Parliamentary Union stood as a challenge. The Regional Subcommittees on Youth Program, Growth and Communication met during the biennium. During the meeting, there was a misunderstanding of roles between some volunteers and the staff of the Arab Region. The Arab Regional Summit will be held from 19th – 24th March 2016 to finalize the Arab Regional Strategy.
World Scout Bureau-Biannual Report August-December 2015
GOVERNANCE In the Regions
– In the Asia-Pacific Region, over 500 participants, delegates, observers, guests and accompanying persons attended the 25th Asia-Pacific Region Scout Conference held on 3rd – 8th November 2015 in Gwanju City. They include representatives from 24 National Scout Organizations in the Asia-Pacific Region, associate member Macau, guests from potential countries (Timor Leste, Vietnam, Myanmar), and from other regions – USA, Iceland, UK, Sweden, Finland, and Poland. The
Conference elected new members of the Regional Scout Committee, with Mr Paul Parkinson of Australia as the new Regional Chairman. The Conference evaluation was carried out, resulting in very good feedback. The Conference Resolutions were circulated to NSOs, a conference report will be released in April, and outcomes of the resolutions will be reviewed from time to time. The Regional Scout Committee will meet in April 2016 for its first meeting, which will include an orientation on regional operations. The APR
45
Plan 2015-2018 was discussed and approved by the Conference and is now being circulated to all NSOs and Regional Members. The challenge with the last regional strategy was the lack of commitment from some sub-committees in implementing their tasks. Regional operations, including strategy, will be discussed during the upcoming Regional Scout Committee orientation. A special team visited the Myanmar Scout in September to strengthen the speed of the re-introduction of the Scout Movement in the country. A road map
was developed for Myanmar Scout to which they agreed upon their visit in October 2015. Myanmar Scout plans to organise the National Strategic Planning Workshop on 24th – 29th Jan 2016 and the Youth Programme Workshop on 31st Jan – 5th Feb 2016. The development of the Training Policy for Myanmar Scout is being planned for mid-2016. The Support Centre supported Boy Scouts of the Philippines in organizing the APR Workshop on Partnership and Self-reliance in September at BSP with participation of several NSOs.
World Scout Bureau-Biannual Report August-December 2015
In November 2015, a GSAT audit took place within the Libyan NSO at their request, to assess its compliance with international best practices on governance and quality scouting. Due to safety issues the audit had to take place in a neighbouring country, and so the Tunisian scouts offered to help out their Libyan brother and sister Scouts. This however meant for the Libyan NSO not only gathering all the extensive evidence required for the GSAT audit, but also to pack it and bring it all the way to Tunis. During the conclusion of the audit, the SGS auditor remarked he was truly impressed by the quality and continuity of the work delivered by the Libyan Scouts, particularly considering the impact of the revolution and ensuing difficulties in the country. Scouting in Libya remained united as an NSO throughout what is certainly the most difficult chapter in recent history of their country, thanks to the high commitment of its leadership on local, district and national level and its policy of strict neutrality in the ongoing conflict. A highlight of the success of the Libyan NSO is the fact that girls still participate in Scout camps, where in many other parts of society girls do not participate any more in cultural or sport activities due to safety concerns. The NSO scored highly in many dimensions of GSAT, and it serves as a lighthouse how Scouting can keep delivering highquality services to local communities in some of our planet’s most challenging circumstances.
– The Eurasia Region conducted a self-assessment for the NSOs on constitutional and institutional development. It has identified various inconsistencies of the NSOs’ Constitutions with the WOSM Constitution. A Regional Seminar on constitutional issues will be conducted on 12-14 February 2016 in Chisinau, Moldova, to support NSOs in the region in these constitutional matters. The revised edition of the WOSM Constitution, which was adopted by the World Scout Conference in 2011 in Brazil, is published in Russian to help identify and fix discrepancies in the NSOs’ Constitutions by aligning texts of their Constitutions in accordance with the provisions of the WOSM Constitution. The Eurasia Region provided consulting support to the NSOs of Armenia, Azerbaijan, Belarus, Georgia, and Ukraine, which have been audited. The implementation of GSAT plans on audit recommendations is a challenge. The Support Centre will continue to provide consulting assistance to the NSOs related to the implementation of the GSAT plans on audit recommendations.
46
– In the European Region, GSAT “third party” assessments were completed for Malta, Iceland, Czech Republic and Slovenia. Slovakia and Romania are up for GSAT assessment next. The WOSM Assessors training was held in Luxembourg and 5 WOSM Assessors from the Region are now certified. These will be conducting 3 WOSM Assessments this coming year (ASDE – Spain, SGV – Belgium and FFdF – France). At the Academy 2015 in Porto, 10 sessions in the area of Organizational Development were delivered. The Region finished the 2015 calendar year with 1 regular European Scout Committee meeting, 1 Steering Group meeting, 1 coordinating group meeting, and 2 staff meetings. Planning is taking place for the Regional Conference, 2 European Scout Committee meetings, 2 Steering Group meetings, European-Eurasia meeting, and others for 2016.
World Scout Bureau-Biannual Report August-December 2015
– The Interamerica Region held Regional Policies and Global Support Assessment Tool (GSAT) workshops for 8 participants from the Region trained as WOSM Assessors and certified as Internal Auditors according to ISO 19011 standard applied to the WOSM’s GSAT. The challenge lies in getting more people trained as GSAT Facilitators and experts in regional policies and get them to work closely with the Support Centre on Youth Programme, Adults in Scouting, and Institutional Development. It is also
47
a challenge to convince governing and management bodies of NSOs that GSAT can help to create a clear and objective view of their current situation and use it as an opportunity to improve institutional performance. The NSOs of El Salvador, Honduras, Panama and Venezuela have undergone GSAT audits. In the coming months, action plans and projects will be developed to solve issues and improve the performance of those NSOs already evaluated, while 2 more NSOs will undergo GSAT audits.
World Scout Bureau-Biannual Report August-December 2015
9.
STAFF SUPPORT The following charts present an estimation of the support that WSB Staff (Global and Regional Teams) has devoted to each Strategic Priority in the second half of 2015. Compared to the first half of 2015, Social Impact and Governance increase by 1%, Youth Engagement and Educational Matters decreased by 1%, while Diversity & Inclusion, Communications & E.R. and the General and Administrative role remained unchanged..
All staff: distribution of support for each Strategic Priority
This chart represents the average percentage of time that staff members spent on specified tasks towards each Strategic Priority (out of an updated total of 126 in the period of August – December 2015).
Number of staff working on each strategic priority (from 1% to 100% time)
48
World Scout Bureau-Biannual Report August-December 2015
STAFF SUPPORT
The charts below represent the average percentage of time that staff members spent on specified tasks toward each Strategic Priority in each Support Centre:
Africa Support Center
Asia-Pacific Support Center
Arab Support Center
Eurasia Support Center
Europe Support Center
Interamercia Support Center
Eurasia Support Center Kuala Lumpur and Geneva Global Support Centers 15%
Youth Engagement 9% 3% 10%
Educa7onal Ma:ers Diversity & Inclusion Social Impact Communica7ons & E.R. Governance
9%
12%
General / Administra7ve role
49
World Scout Bureau-Biannual Report August-December 2015
FINANCE
10.
FINANCE
Consolidated and Statutory Audits The Geneva statutory audited report for financial year 2013-14 has been completed. The next step will be to complete WSB consolidation and Geneva statutory audit for financial year 2014-15. The Kuala Lumpur statutory audited account for 16-month period from the date of its inception in June 2014 has also been completed.
Budget The seasonalised budget for financial year 2015-16 has been successfully coordinated and compiled. Planning for the 2016-2017 budget process will begin in the coming months.
Registration fees:
With excellent support from the Office of the Secretary General, the Global Support Centre has successfully sent Closure of registration fees invoices to all the 161 Financial Year 2014-15 NSOs on a timely basis. The target to collect 97% of the current year The financial year was successfully invoiced NSO registration fees will be closed across all Support Centres a challenge. However, there will be under and despite facing challenges further coordination with the Office of in familiarising themselves with the the Secretary General and reminder new Financial Management System (FMS). For the first time in years, all the letters will be issued to NSOs prior to reporting packages of regional support their fees becoming delinquent on 1 April 2016. centres have been either firmed up or endorsed by KPMG before end of the Human Resources calendar year 2015 in time for WSB consolidation preparation and audit Regional Human Resources were at the global level. Stabilisation of the successfully supported on insurance new FMS is on-going with declining number of issues being raised over the and pension fund related matters. last couple of months. The next step is Planning and work are underway to streamline Human Resource policies to further refine and improve the FMS and procedures across all support reports. centres.
50
World Scout Bureau-Biannual Report August-December 2015
FINANCE
10.1 WSB Funding Report, July - December 2015:
The financial year of the WSB is 1 October to 30 September. In the other words, to correspond with the overall reporting framework (July 2015 to December 2015), the numbers below reflect Q4 2015 (July-September) and Q1 2016 (October-December) of the financial year.
Q2 FY14/15
Q3 FY15/16
Budget
Actual
Budget
Actual
USD
USD
USD
USD
735,843
1,176,895*
800,000
800,000
Africa
183,803
183,804
179,537
179,537
Arab
116,828
116,829
117,500
117,500
Asia Pacific
176,072
176,070
170,313
170,313
Eurasia
104,775
104,775
98,022
98,022
Europe
31,497
31,497
30,255
30,255
Fund Received from the WSF: Fund Allocated to Regional Offices:
Inter America
Fund contributed by WSB:
170,111
170,112
123,553
123,553
783,086
783,087
719,180
719,180
47,243
393,813
80,820
80.820
Note* Include special operational grant from WSF of USD 450,000
51
Š World Scout Bureau Inc. Management March 2016 World Scout Bureau, Global Support Centre Kuala Lumpur Suite 3, Level 17, Menara Sentral Vista, No 150 Jalan Sultan Abdul Samad Brickfields, 50470 Kuala Lumpur, MALAYSIA Tel.: + 60 3 2276 9000 Fax: + 60 3 2276 9089 worldbureau@scout.org scout.org