ASTAnetwork Summer 2010 Edition

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WORLD TRAVEL AWARDS

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‘The Oscars of the Travel Industry’ Wall Street Journal

World Travel Awards 2010 Grand Tour After a rigorous selection procedure, Dubai (UAE), Johannesburg (South Africa), Orlando (Florida, USA), Antalya (Turkey), New Delhi (India) and Rio de Janeiro (Brazil) have been chosen to stage the six World Travel Awards regional ceremonies, with the winners progressing to the Grand Final in London (UK) in November. Celebrating its 17th anniversary, the World Travel Awards has grown into a truly global search for the very best travel and tourism brands, and is heralded by the Wall Street Journal as the “Oscars of the travel industry”. The choice of hosts reflects those destinations that are making the greatest contribution to the global travel industry in 2010 – iconic places with such a relentless drive to do things better they stand in a class of their own. The growth of sport tourism, a sector now worth US$600 billion, is reflected strongly in the choice of this year’s World Travel Awards host venues. Haifa Wehbe performing at the Middle East & Africa Ceremony, Abu Dhabi, 2007.

The World Travel Awards is delighted to unveil the destinations that will play host to its 2010 Grand Tour.

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Rio de Janeiro, for example, is riding the quest of a sporting wave, having bagged hosting rights to the 2016 Olympics to add to its FIFA World Cup 2014 conquest. The ‘Cidade Maravilhosa’ (marvellous city) will play host to the World Travel Awards South America Ceremony on 20 October. Johannesburg, which is adding the finishing touches to its preparations as a host city of this year’s World Cup, will set the stage for the WTA Africa Ceremony on 7 July. And London, currently gearing up for the 2012

Olympics, will host the WTA Grand Final on 7 November. Meanwhile those destinations that have created tourism miracles off the sporting field also feature prominently in this year’s WTA Grand Tour. Antalya, for example, has created a multi-million dollar tourism economy out of virtually nothing. Known as the ‘Pearl of the Mediterranean’, it has blossomed into Turkey’s holiday capital, and will play host to WTA European Ceremony, the fourth leg of the 2010 Grand Tour. Competition in this year’s WTA Grand Tour will undoubtedly prove hotter than ever. World Travel Awards has received a tremendous response to self nominations, which are up a phenomenal 50 per cent on 2009, with applicants from over 70 countries worldwide. This record number is conclusive evidence that World Travel Awards has become the “Oscars” of the global travel industry. Graham E. Cooke, Founder and President, World Travel Awards, said: “World Travel Awards is a unique benchmark for industry quality and business excellence in every region and sector.” “The increase in registered voters, despite a global recession, demonstrates the vital role that World Travel Awards plays. More multinational companies than ever, ranging from Etihad Airways and TAP Portugal to InterContinental


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World Travel Awards Grand Tour 2010 Middle East Gala Ceremony Dubai, UAE 3 May 2010

Chris Noth (aka “Mr Big”) with David Falcon, Senior Vice President, World Travel Awards, and Sheikh Faisal bin Khali Al Qasimi, at the Middle East & Africa Ceremony, Abu Dhabi, 2007.

Hotels and Disney, are spearheading their global marketing campaigns with their award victories,” he added. This level of accountability makes the World Travel Awards the highest accolade in the travel industry and is why the award ceremony is broadcast by BBC World News and other networks to over 254 million households worldwide and attended by the industry’s global decision makers. For the tourism trade, winning a World Travel Award is more than an award – it is an endorsement from the thousands of professionals from around the globe, as well as gold seal to the consumer of travel excellence guaranteed.

His Majesty King Zwelithini Goodwill kaBhekuzulu at the Africa Ceremony, Durban, 2008.

The World Travel Awards has continuously evolved, expanding the number of awards as the industry has grown. There are now over 1,000 different categories – an understandable number seeing how the industry has diversified and given the fact that there were over 3,600 different nominees last year. As confidence returns to the global economy in 2010, the World Travel Awards will reward those travel and tourism players that are spearheading the recovery. And judging by the quality of nominations received ahead of the Grand Tour, 2010 is destined to be the biggest and most hotly-contested yet for the World Travel Awards.

Africa & Indian Ocean Gala Ceremony Johannesburg, South Africa 7 July 2010 North & Central American & Caribbean Gala Ceremony Orlando, Florida, USA 11 September 2010 Europe Gala Ceremony Antalya, Turkey 1 October 2010 Asia & Australasia Gala Ceremony New Delhi, India 14 October 2010 South America Gala Ceremony Rio de Janeiro, Brazil 20 October 2010 Grand Final Gala Ceremony London, UK 7 November 2010

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B U S I N E S S T R AV E L O R W E E K E N D G E TA W AY

It’s all in The Address


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Welcome to The Address Hotels +

Resorts. Located in the most vibrant parts of the city, The Address Hotels + Resorts are defining the global standards of luxury hospitality. From business meetings to social rendezvous. From absolute relaxation to luxurious indulgences. It’s where worldclass services have been recreated to suit dicerning tastes. It’s where energy surrounds you the minute you walk in. It’s chic. It’s exciting. It’s all in The Address.

www.theaddress.com

T H E A D D R E S S D O W N TO W N D U B A I | T H E A D D R E S S D U B A I M A L L | T H E A D D R E S S D U B A I M A R I N A T H E A D D R E S S M O N T G O M E R I E D U B A I | T H E P A L A C E - T H E O L D TO W N C A L L + 9 7 1 4 4 2 3 8 8 8 8 | S TAY @ T H E A D D R E S S . C O M


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‘The Oscars of the Travel Industry’ Wall Street Journal

Graham Cooke, President & Founder of World Travel Awards, presents the award for ‘Middle East’s Leading Personality of the Year’ to His Highness Prince Bandar Bin Saud Bin Khalid.

World Travel Awards Middle East Gala Ceremony 2010 The Address Dubai Marina, Dubai, UAE 3 May 2010 The World Travel Awards Grand Tour 2010 kicked off in style with the Middle East Gala Ceremony.

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Held at the luxurious The Address Dubai Marina, the Middle East Gala Ceremony 2010 was a memorable and inspiring evening attended by more than 400 senior industry figures from the region’s leading travel and tourism companies. Guest of Honour was HH Prince Bandar Bin Saud Bin Khalid, who was presented with the ‘Middle East’s Leading Personality of the Year’ award. Also in attendance were Ahmad Hussein, Deputy Director General, Abu Dhabi Tourism Authority; His Excellency Sheikh Faisal Khalid Sultan Al Qassemi; Her Excellency Dr. Rajiha Bint Abdul Ameer Bin Ali, Minister of Tourism of Sultanate of Oman; His Excellency Jamal Al Hai, Senior Vice President of Dubai Airport; Sheikh Sultan S. Al Qassimi, Owner, Six Senses Hideaway Zighy Bay; Bernhard Bohnenberger, Chairman & Managing Director of Six Senses Resorts & Spas; John Bullough, CEO of Aldar Properties; Ali H. Lakhraim, President & CEO of Millennium Hotels & Resorts; Ahmed Al Mammari, Vice President of Royal Jet Group; Theodore Teng, President & CEO of The Leading Hotels of the World; and Peter Baumgartner, Chief Commercial Officer of Etihad Airways.

Khaled Al Hashemi, Administration Director; Ahmed Hussein; and Nasser Al Reyami, Director Tourism Standards, Abu Dhabi Tourism Authority. Middle East’s Leading Business Destination, Middle East’s Leading Destination, Middle East’s Leading Destination Marketing Campaign, Middle East’s Leading Tourist Board

Etihad Airways Middle East’s Leading Airline, Middle East’s Leading Airline Economy Class, Middle East’s Leading Airline First Class, Middle East’s Leading Airline Inflight Entertainment, Middle East’s Leading Cabin Staff, Middle East’s Leading International Marketing Campaign

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‘The Oscars of the Travel Industry’ Wall Street Journal

And the winners… Abu Dhabi walked off with the coveted title of ‘Middle East’s Leading Destination’. Abu Dhabi Tourism Authority also scored as the region’s Leading Tourist Board. Etihad Airways saw a night of honours too, taking home a series of major awards including ‘Middle East’s Leading Airline’, ‘Middle East’s Leading Airline Economy Class’, ‘Middle East’s Leading Airline First Class’, ‘Middle East’s Leading Airline Inflight Entertainment’, ‘Middle East’s Leading Cabin Staff’ and ‘Middle East’s Leading International Marketing Campaign’. Dubai’s Burj Al Arab was also successful, presented with the ‘Middle East’s Leading Hotel’ award. Rotana Hotels & Resorts, Emaar and Safar Travel & Tourism triumphed at the ceremony. Rotana, in particular, made a strong show of force, winning an impressive total of nine awards, including the highly sought-after ‘Middle East’s Leading Hotel Brand’.

Emaar took the coveted title of ‘Middle East’s Leading Tourism Property Development Company’; Safar Travel & Tourism was awarded with ‘Middle East’s Leading Business Travel Agency’ and ‘Abu Dhabi’s Leading Travel Agency’, both for the second consecutive year. Atlantis The Palm, Dubai and Qatar Airways won awards for ‘Middle East’s Leading Resort’ and ‘Middle East's Leading Airline Business Class’ respectively. The Yas Hotel, Abu Dhabi was voted unanimously as ‘Middle East’s Leading New Hotel’. Another unanimous vote was for ‘Middle East's Responsible Tourism Award’, which went to Al Maha Desert Resort & Spa, Dubai. In addition to the overall Middle East winners, there were award categories too for Bahrain, Iraq, Jordan, Kuwait, Lebanon, Makkah, Oman, Qatar, Saudi Arabia, Syria, UAE, Yemen, Abu Dhabi, Dubai, Fujairah, Ra al-Khaimah and Sharjah.

Patrick Heuze, Chief Operating Officer and Amit Arora, VP Sales & Marketing, Emaar; with David Falcon, Senior Vice President of World Travel Awards. Middle East's Leading Tourism Property Development Company

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Key winners in the regions included AKMC-Al Shohada Hotel, awarded ‘Makkah’s Leading Hotel’, Six Senses Hideaway Zighy Bay, named ‘Oman’s Leading Resort’, as well as ‘Middle East’s Leading Luxury Beach Resort’, and Regency Travel & Tours, first in the new category of ‘Qatar's Leading Travel Agency’, and who also picked up ‘Middle East’s Leading Travel Agency’. The full list of winners for the World Travel Awards Middle East Gala Ceremony 2010 can be viewed at www.worldtravelawards.com/ winners2010-10 The overall winners will now compete against the crème de la crème throughout the world at the World Travel Awards Grand Final, which will take place in London (UK) in November, immediately before World Travel Market.

Stuart Bowe, Vice President Resort Operations and Serge Zaalof, Chief Operating Officer, Atlantis The Palm, Dubai; with Kevin Taylor, Group Vice President of World Travel Awards. Middle East's Leading Resort, UAE's Leading Resort, Dubai’s Leading Resort


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Event Sponsors:

Regional Media Partners: Graham Cooke

The Middle East is a shining example to the international industry, even in the challenging times that this region and destinations worldwide have been experiencing in the past two years. World Travel Awards believes that one of the key priorities in travel and tourism is making sure that companies and organisations have the right type of skills and training to underpin the industry and help create new jobs and prosperity for the region. As the Middle East industry becomes more sophisticated, these jobs are inevitably becoming complex and high value. Skilled people are the lynchpin of the Middle East’s future growth potential.

Global Media Partners:

Partners:

No travel and tourism company cannot hope to be successful in these awards unless they offer unparalleled customer service. The key objective, however, is alleviating inconsistencies of delivery. Too often customer service quality can fluctuate and create real challenges in maintaining a reputation for excellence – but this is clearly not the case for our winners! Without exception, they have reliably demonstrated outstanding service. I want to congratulate them all. Their contribution to global tourism is truly remarkable. They should be justly proud of their achievements.

Graham Cooke, President and Founder of World Travel Awards

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Al Faisaliah Center, Riyadh

Setting new standards, built on solid foundations

AKMC–Al Aqeeq, Madina Al Munawara


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Durrat Arriyadh, Riyadh

Experience, diversity and powerful business partners Since 1995, Al Khozama Management Company (AKMC) has been at the forefront of commercial property management and development across the Kingdom of Saudi Arabia. Our diverse portfolio includes some of the country’s most iconic hospitality, retail and mixed-use complexes. This constant innovation comes from a fundamental belief in quality, exceptional service and insight into the needs of tomorrow’s consumers – as well as the steadfast support of our business partners. AKMC is committed to the future of the country and region. We’ll continue to create groundbreaking Middle Eastern environments, where communities, business and tourism can thrive in unrivalled surroundings.

Visit us at ATM Dubai Stand Number ME 510, Za’abeel Hall AKMC–Al Shohada Hotel, Makkah

OWNERSHIP AND PROPERTY MANAGEMENT s HOSPITALITY MANAGEMENT s RETAIL MANAGEMENT s AKMC INVESTMENT P.O. Box 4148, Riyadh 11491, Kingdom of Saudi Arabia. T: +966.1.273.0005/6 F: +966.1.273.0001 E: infoakmc@kff.com


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‘The Oscars of the Travel Industry’ Wall Street Journal

World Travel Awards Africa & Indian Ocean Gala Ceremony 2010 Sandton Convention Centre, Johannesburg, South Africa • 7 July 2010 Johannesburg

The World Travel Awards Africa & Indian Ocean Ceremony 2010 will take place this July in Johannesburg, South Africa.

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Attended by leading industry figures, this event is set to be an outstanding success and a testament to the extraordinary innovation and diversity that is seen in the African tourism industry. Last year more than 200 organisations were nominated in 75 categories for the Africa and Indian Ocean region, including airlines, airports, hotels, car hire, destinations, resorts, spas and travel agencies.

The financial powerhouse of the country, Johannesburg is home to some of the finest nightlife and entertainment around, and has numerous opportunities for those who love the great outdoors. With the much-anticipated 2010 FIFA World Cup taking place in a couple of weeks, Johannesburg is busy preparing itself for the thousands of fans who are expected to flock to South Africa. The country’s tourism sector is expecting a significant boost in 2010.


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Event Sponsors:

Global Media Partners: Pierre Delvaux (CEO), Christin Olofsson, Anita Vernes (Marketing Director) and Dan Olofsson (Chairman) from Thanda Private Game Reserve, accepting their 2009 award. World’s Leading Luxury Lodge 2009

Partners:

Raj Kamal Taposeea, Chairman, Air Mauritius; Miss Australia; Graham E. Cooke, President & Founder, World Travel Awards. Indian Ocean’s Leading Airline 2009

Tickets to World Travel Awards events are always in high demand, therefore early booking is always recommended. To secure your seats for this must-attend event for senior decision makers and global media, please contact our events team using the details below: Email: booking@worldtravelawards.com Telephone: +44 (0)207 925 0000

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‘The Oscars of the Travel Industry’ Wall Street Journal

World Travel Awards North & Central America and Caribbean Gala Ceremony 2010 Orlando, Florida, USA • 11 September 2010 Orlando, Florida is the exciting location for this year’s World Travel Awards North & Central America and Caribbean Ceremony. The awards, described by the Wall Street Journal as the Oscars of the travel industry, will unveil who is the best of the best in the region. Senior management and decision makers of the travel and tourism industry will come together to celebrate their achievements during the ceremony. Offering nearly 100 attractions (including the world-famous Walt Disney World Resort, Universal Orlando Resort and SeaWorld), 112,000 hotel rooms and more than 5,300 restaurants, it’s easy to see why Orlando has evolved to become one of the world's leading vacation destinations. More than 50 million people visit the region annually. What better place to reward the best in the travel industry? Tickets to World Travel Awards events are always in high demand, therefore early booking is always recommended. To secure your seats for this must-attend event for senior decision makers and global media, please contact our events team using the details below: Email: booking@worldtravelawards.com Telephone: +44 (0)207 925 0000 Carly Reed, Head of Public Relations, Universal Orlando Florida, with Miss World. World’s Leading Theme Park 2009

Being honoured as North America’s Leading Travel Agency by the World Travel Awards has provided some of our greatest moments at Anthony Travel. We’ve enjoyed celebrating this achievement around the country externally with our clients and internally with our associates. The awards continue to be a huge source of pride for all of us.” John Anthony, President and CEO, Anthony Travel North America’s Leading Travel Agency 2009

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Event Sponsor: Orlando Arroyo, CEO, Hacienda Tres Rios Resort; Manon Han, Executive Vice President, World Travel Awards. Mexico & Central America’s Leading All-inclusive Resort 2009

Regional Media Partner:

Global Media Partners:

William Tatham, Vice President, The Port Authority of Jamaica; Edmund Bartlett, Minister of Tourism, Jamaica; Graham Cooke, President & Founder, World Travel Awards. Jamaica - Caribbean’s Leading Destination 2009 Caribbean’s Leading Marketing Campaign 2009 Caribbean’s Leading Tourist Board 2009

Partners:

©Disney

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‘The Oscars of the Travel Industry’ Wall Street Journal

Adventures by Disney North America’s Leading Tour Operator 2009

World Travel Awards North America, Canada and United States Nominees 2010 North America North America’s Leading Airline Air Canada American Airlines Continental Airlines Delta Airlines North American Airlines United Airlines US Airways Virgin Atlantic Airways North America’s Leading Airport Atlanta Hartsfield-Jackson International Airport, Georgia, USA Calgary Airport, Canada Chicago O’Hare Airport, Illinois, USA Dallas Fort Worth International Airport, Texas, USA Denver International Airport, Colorado, USA Los Angeles International Airport, USA

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New York JFK Airport, USA Newark Liberty International Airport New York, USA San Diego International Airport, USA San Francisco International Airport, USA Trudeau Airport, Montreal, Canada Washington Dulles International Airport, USA North America’s Leading Airport Hotel Dallas/Fort Worth Airport Marriott, Texas, USA Fairmont Vancouver Airport Hotel Vancouver, Canada Hilton Miami Airport, Florida, USA Hilton Montreal Aeroport, Canada Hyatt Harborside, Boston, Massachusetts, USA InterContinental West Miami, Florida, USA The Ritz-Carlton Marina del Rey, California, USA North America’s Leading Beach Destination Key West, USA Laguna Beach, California, USA

Maui, Hawaii Mission Beach, San Diego, USA South Beach, Miami, USA North America’s Leading Beach Hotel Four Seasons Resort Maui at Wailea, Hawaii Mauna Kea Beach Hotel, Hawaii Shutters on the Beach, California, USA TheTides Hotel, Florida, USA Weekapaug Inn, Rhode Island, USA North America’s Leading Boutique Hotel Campton Place Hotel, California, USA Chateau Versailles Hotel, Canada Hotel Gansevoort, New York, USA Hotel Triton, San Francisco, USA Hotel Victor South Beach, Florida, USA Opus Hotel, Vancouver, Canada Soho House New York, USA The Sixty Thompson, New York, USA


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North America’s Leading Business Hotel Fairmont The Queen Elizabeth, Quebec, Canada Four Seasons Boston, Massachusetts, USA Hilton New York, USA InterContinental Buckhead, Georgia, USA Jumeirah Essex House, New York, USA St. Regis Hotel San Francisco, California, USA The Fairmont Copley Plaza, Massachusetts, USA The Peninsula New York, USA The Ritz-Carlton New York Battery Park, USA W New York Union Square, USA North America’s Leading Car Hire Alamo Avis Budget Dollar Hertz National North America’s Leading Casino Resort Bellagio Las Vegas, Nevada, USA Caesars Atlantic City, New Jersey, USA Caesars Palace Las Vegas, Nevada, USA Mandalay Bay Resort & Casino, Nevada, USA MGM Grand Hotel & Casino, Nevada, USA Mohegan Sun, Connecticut, USA The Mirage Las Vegas, Nevada, USA The Venetian, Nevada, USA Trump Taj Mahal Casino Resort, New Jersey, USA North America’s Leading Cruise Line American Cruise Lines, Inc Carnival Cruise Line Celebrity Cruises Crystal Cruises Disney Cruises Holland America Line Inc Norwegian Cruise Line Princess Cruises Royal Caribbean Cruise Line Royal Caribbean Cruise Line North America’s Leading Cruise Line 2009

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North America’s Leading Cruise Port Miami New York Port Canaveral Port Everglades, Fort Lauderdale Port of San Diego San Francisco Vancouver North America’s Leading Cruise Travel Agent Cruise Value Center Cruiseland USA Cruises Plus Cruises.com Family Friendly Vacations Icruise.com Landmark Travel Travel & Transport Vacations Travel Store USA North America’s Leading Destination Las Vegas, USA Los Angeles, USA Miami, USA Montreal, Canada New York, USA Orlando, USA San Francisco, USA Vancouver, Canada North America’s Leading Golf Resort Four Seasons Resort Scottsdale at Troon North, Arizona, USA Lodge at Sea Island, Georgia, USA The Breakers Palm Beach, Florida, USA The Diplomat Country Club & Spa, Florida, USA The Fairmont Turnberry Isle Resort & Club, Florida, USA The Lodge at Pebble Beach, California, USA The Phoenician Scottsdale, Arizona, USA

North America’s Leading Green Hotel Brentwood Bay Lodge & Spa, Canada Gaia Napa Valley Hotel & Spa, California Hotel Indigo Athens, Georgia, USA Hotel Terra Jackson Hole, Wyoming, USA Hotel Triton, San Francisco, USA Plantation Golf Resort & Spa, Florida, USA Ravens Havens, British Columbia, Canada The Orchard Garden Hotel, San Francisco, USA North America’s Leading Honeymoon Destination Maui, Hawaii Miami, Florida, USA Napa Valley, California, USA New York City, USA Niagara Falls, Ontario, Canada Sanibel Island, Florida, USA The Florida Keys, USA Vancouver Island, Canada Wine Country, California, USA North America’s Leading Hotel Four Seasons Hotel Chicago, Illinois, USA Grand Bohemian Hotel, Orlando, USA Hotel Burnham, Chicago, USA Jumeirah Essex House, New York, USA Mandarin Oriental Miami, Florida, USA Parker Palm Springs, California, USA The Beverly Hills Hotel & Bungalows, California, USA The Mansion on Turtle Creek, A Rosewood Hotel, USA The St. Regis Hotel New York, USA Trump Int. Hotel & Tower, New York, USA North America’s Leading Hotel Brand Fairmont Hotels & Resorts Hilton Hotels Holiday Inn Hotels & Resorts Hyatt Hotels & Resorts Marriott Hotels & Resorts Sheraton Hotels & Resorts North America’s Leading Low-Cost Airline AirTran Airways JetBlue Airways Southwest Airlines Spirit Airlines Sunwing Airlines USA3000 Airlines Virgin America North America’s Leading Luxury Hotel Hotel Le St James, Montreal, Canada Sunset Marquis Hotel & Villas, California, USA The Hazelton Hotel, Toronto, Canada The Langham Boston, USA The Peninsula Beverly Hills, USA Trump Hotel Chicago, USA

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‘The Oscars of the Travel Industry’ Wall Street Journal

Red Mountain Spa, Utah, USA The Biltmore Hotel, Florida, USA The Boulders Resort & Golden Door Spa, Arizona, USA The Fairmont Scottsdale Princess, Arizona, USA The Lodge at Koele, Hawaii, USA The Peaks Resort & Golden Door Spa, Colorado, USA The Ritz-Carlton Half Moon Bay, California, USA North America’s Leading Sports Tourism Destination Chicago Las Vegas Los Angeles Miami New York Phoenix San Francisco Vancouver American Airlines North America’s Leading Airline 2009

North America’s Leading Luxury Resort Four Seasons Resort Lana’i at Manele Bay, Hawaii The Island Hotel Newport Beach, California, USA The Kahala Hotel & Resort, Hawaii The Ritz-Carlton Laguna Niguel, California, USA The Sonnenalp Resort of Vail, Colorado, USA Trump International Beach Resort Miami, Florida, USA North America’s Leading Meetings & Conference Hotel Hilton New York, USA Hyatt Regency McCormick Place, Chicago, USA InterContinental The Barclay New York, USA MGM Grand Hotel & Casino, Nevada, USA Sheraton Fallsview Hotel & Conference Centre, Ontario, Canada The Fairmont Washington, D.C., USA The Westin Edmonton, Alberta, Canada Walt Disney World Swan and Dolphin, Florida, USA North America’s Leading New Hotel Hotel Le Germain Calgary, Canada JW Marriott Los Angeles L.A. LIVE, USA JW Marriott San Antonio Hill Country Resort & Spa, USA The Chatwal New York, USA The Fairmont Pittsburgh, USA The Ritz-Carlton Los Angeles, USA The Westin Austin at The Domain, Texas, USA Trump Soho Hotel, New York, USA

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North America’s Leading Resort Boca Raton Resort & Club, Florida, USA Disney’s Grand Floridian Resort & Spa, Florida, USA Four Seasons Resort Whistler, British Columbia, Canada Lodge at Sea Island, Georgia, USA The Biltmore Hotel, Florida, USA The Fairmont Turnberry Isle Resort & Club, Florida, USA The Lodge at Pebble Beach, California, USA The Phoenician Scottsdale, Arizona, USA The Ritz-Carlton Bachelor Gulch, Colorado, USA The Shore Club, Florida, USA Walt Disney World Swan and Dolphin, Florida, USA North America’s Leading Ski Resort Four Seasons Resort Whistler, British Columbia, Canada The Sonnenalp Resort of Vail, Colorado, USA St. Regis Resort Aspen, Colorado, USA The Fairmont Chateau Whistler, British Columbia, Canada The Lodge at Vail, Colorado, USA The Ritz-Carlton Bachelor Gulch, Colorado, USA North America’s Leading Spa Resort Boca Raton Resort & Club, Florida, USA Four Seasons Resort Aviara, California, USA Four Seasons Resort Hualalai at Historic Ka'upulehu, Hawaii, USA

North America’s Leading Tour Operator Abercrombie & Kent Accent Travel Group Adventures by Disney American Express Vacations BikeHike Adventures Euro Vacations Sita World Tours Trafalgar Tours World Class Vacations North America’s Leading Tourist Board California Tourism Las Vegas Convention and Visitors Authority New York City Orlando VisitFlorida North America’s Leading Transatlantic Airline Air Canada Air France American Airlines British Airways Continental Airlines Delta Airlines Lufthansa Virgin Atlantic Airways North America’s Leading Travel Agency Anthony Travel Maupin Travel, Inc McTavish Travel Uniglobe Donaldson Travel Uniglobe Geo Travel


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North America’s Leading Travel Management Company All Travel.com Carlson Wagonlit Travel Corporate Travel Management Group FCm Travel Solutions Merit Travel Group Travizon, Inc Uniglobe The Premiere Travel Group Vision 2000 Williamsburg Travel Management – American Express

Canada Canada’s Leading Business Hotel Hôtel Le St-James Le Saint-Sulpice Montreal Le Soleil Hotel & Suites Loews Hotel Vogue Montreal Pan Pacific Vancouver The Fairmont Palliser The Sutton Place Hotel Toronto Canada’s Leading Golf Resort Fairmont Le Château Montebello Gray Rocks Resort, Mont Tremblant Rodd Crowbush Golf & Beach Resort The Fairmont Chateau Whistler Canada’s Leading Hotel Halifax Marriott Harbourfront Hyatt Regency Calgary Le Meridien Versailles Pan Pacific Vancouver Park Hyatt Toronto The Fairmont Winnipeg - Monitoba The Great George - Prince Edward Island Canada’s Leading Ski Resort Four Seasons Resort Whistler The Fairmont Banff Springs The Fairmont Chateau Whistler North America’s Leading Ski Resort and Canada’s Leading Golf Resort 2009

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The Fairmont Jasper Park Lodge The Rimrock Resort Hotel The Westin Resort & Spa Whistler Canada’s Leading Spa Resort Chateau Bonne Entente Quebec Galiano Oceanfront Inn and Spa Poets Cove Resort & Spa Spa at the Monastery and Suites Temple Gardens Mineral Spa Resort Hotel The Fairmont Chateau Lake Louise The Windsor Arms Hotel Toronto Wedgewood Hotel & Spa

United States United States’ Leading Business Hotel Bellagio Las Vegas Four Seasons Hotel New York Jumeirah Essex House The Hay-Adams Washington DC The Omni San Francisco The Palace Hotel, San Francisco Trump International Hotel & Tower, New York United States’ Leading Casino Resort Aria Resort & Casino Beau Rivage Resort and Casino Caesars Palace Las Vegas, Nevada Encore Wynn French Lick Springs Hotel Indiana Mandalay Bay Resort & Casino MGM Grand Detroit The M Resort Spa Casino, Las Vegas Wynn Las Vegas United States’ Leading Conference Hotel Bryant Park Hotel Fairmont Turnberry Isle Resort & Club Halekulani Hollywood Roosevelt Hotel, Los Angeles Hotel Hyatt Regency, Indianapolis

InterContinental Chicago Loews Philadelphia Hotel SeaPort Boston The Houstonian Hotel, Club & Spa Walt Disney World Swan and Dolphin United States’ Leading Green Resort Aria Resort & Casino Habitat Suites, Austin, Texas Inn By The Sea, Cape Elizabeth, Maine Plantation Golf Resort & Spa Sadie Cove Wilderness Lodge Alaska United States’ Leading Hotel Capella Telluride, a Capella Hotel Hotel Granduca - Houston Jumeirah Essex House Mandarin Oriental, Las Vegas Shutters Hotel on the Beach The Alex Hotel - New York The Hay Adams The James Chicago The Langham Pasadena - California The Mark - New York The Pierre The Rittenhouse Hotel The Setai South Beach The Westgate Hotel San Diego United States’ Leading Ski Resort Beaver Creek Lodge Hotel Jerome Marriott's Mountain Valley Lodge Breckenridge Park Hyatt Beaver Creek Resort & Spa Sonnenalp Resort of Vail St Regis Aspen The Little Nell, Aspen The Stein Eriksen Lodge Topnotch Resort and Spa Stowe VT United States’ Leading Spa Resort Balboa Bay Club and Resort, Newport Beach Four Seasons Resort Scottsdale at Troon North Little Palm Island Resort & Spa Mandarin Oriental, Las Vegas Park Hyatt Century City Plantation Golf Resort & Spa Ritz-Carlton San Juan Hotel, Spa & Casino Standard Spa Miami Beach The Beverly Hills Hotel & Bungalows The Cloister Sea Island, GA To view the full list of World Travel Awards 2010 Nominees visit www.worldtravelawards.com/nominees

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‘The Oscars of the Travel Industry’ Wall Street Journal

World Travel Awards Europe Gala Ceremony 2010 Rixos Premium Belek, Antalya, Turkey 1 October 2010 This year’s prestigious World Travel Awards Europe Ceremony will be held at the Rixos Premium Belek, a leading resort hotel located in Antalya, Turkey – the Pearl of the Mediterranean.

Travel and tourism companies and organisations from across Europe, representing every industry sector, will be fighting for their chance to be recognised by the ‘Oscars’ of the travel industry. The Turkish Riviera is the tourism capital of Turkey, and an ideal location for the 2010 World Travel Awards Europe Ceremony. The region, bathed in sunshine for 300 days of the year, is a paradise for sunbathing, swimming and

Rixos Premium Belek

This is the most important prize received in our 64 years of activity in the business.” Fernando Pinto CEO, TAP Portugal

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sports activities like windsurfing, waterskiing, sailing and mountain climbing. The Rixos Premium Belek covers an area of 400,000m2 and is built in a forest of pine and pistachio trees with a 1,000 metre long sandy beach, 1,700 beds, and a staff of 900! The All Exclusive-All Inclusive concept practiced by the Rixos Premium Belek guarantees the very highest standards.

Rixos Premium Belek – venue for the Europe Ceremony 2010.


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Event Sponsors:

Telmo Faria, Mayor of Óbidos, Portugal presented the award to José Pampolim, Vice President and Stuart Swycher, President, Beltico Group. The Praia d’El Rey Marriott Golf and Beach Resort Europe's Leading Golf & Leisure Resort 2009

Regional Media Partners:

Global Media Partners: Luiz Mór, Executive Director, TAP Portugal; Miss World; Graham Cooke, President & Founder, World Travel Awards. World's Leading Airline To South America 2009

Partners:

Forte Village Resort, Italy receiving their award. World’s Leading Resort 2009

Tickets to World Travel Awards events are always in high demand, therefore early booking is always recommended. To secure your seats for this must-attend event for senior decision makers and global media, please contact our events team using the details below: Email: booking@worldtravelawards.com Telephone: +44 (0)207 925 0000

worldtravelawards.com

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Polar Voyages Expedition Cruises

Oceanwide Expeditions: Nominated for World Travel Award - World’s Leading Polar Expedition Operator 2010 www.oceanwide-expeditions.com


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Discover Hilton Beijing Wangfujing. Your door to exciting business opportunities, world-class shopping, dining, entertainment, rejuvenation and culture, delivered with the renowned Hilton service offering bespoke amenities and intimate indulgences. The best way to embrace the mystique of Beijing, with its bewitching natural beauty, historical sights and the inherent grace and hospitality of its people, is from Hilton Beijing Wangfujing. Situated in the heart of Wangfujing Street, one of Beijing’s most prestigious locations, the hotel is in close proximity to the major corporate, cultural and commercial centers of Beijing and a short walk from many major tourist and shopping attractions. This intimate, lifestyle hotel featuring 255 of the largest guest rooms in the city, including 58 suites, four distinctively designed restaurants and lounges, state-of-the-art meeting facilities and a tranquil spa - invites you to immerse yourself in the various wonders this fascinating city has to offer. Remember your favorite vacation where you wished the time would come to a halt. Then, imagine the same scenery with cheerful staff who calls you by your name at your service in every corner you turn. It’s all possible here. Everyone here at the Hilton Beijing Wangfujing is delighted to transport you to a life that feels like a continual holiday whether you are here on business, rediscovering Beijing or enjoying a spontaneous getaway, you will love every minute of it.


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Hilton Beijing Wangfujing 8 Wangfujing East Street, Dongcheng, Beijing, China 100006 Tel: +86(0) 10 5812 8888 Fax: +86(0) 10 5812 8886


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‘The Oscars of the Travel Industry’ Wall Street Journal

World Travel Awards Asia & Australasia Gala Ceremony 2010 The Claridges Surajkund, Delhi, India 14 October 2010

It is indeed a great honour to receive an award that recognises us not only in China but globally. The World Travel Award is one of the most esteemed accolades one can receive in the global travel and tourism industry.” Charlie Dang, Area Managing Director, Northern China, Starwood Hotels & Resorts and GM, Westin Beijing Financial Street.

The Claridges

The World Travel Awards Asia & Australasia Ceremony 2010 will take place this October in Delhi, India, to coincide with the XIX Commonwealth Games (Delhi, 3-14 October).

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Attended by VIP’s and leading industry figures, the event is set to be an outstanding success and a celebration of the incredible achievements of the Asian and Australasian travel industries. Delhi is a fusion of the ancient and the modern. In Old Delhi you will discover formidable mosques, monuments and forts, as well as lively and colourful bazaars. The imperial city of New Delhi is known for its wide, tree-lined boulevards and many national institutions and landmarks. Delhi is undergoing extensive rejuvenation and transformation, to ensure it looks its best for visitors during

the XIX Commonwealth Games. The Games will bring positive benefits to the Indian tourism industry. Located just a few minutes' drive from the bustling commercial and residential addresses of South Delhi on one side and the corporate hub on the other, The Claridges, Surajkund, Delhi, NCR, overlooks the imposing entry gate of the famed Surajkund Lake Complex. The hotel blends the best of an exclusive business hotel and luxury resort with its extraordinary architecture, elegant décor and designer amenities.


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Event Sponsors:

Regional Media Partners:

Kumari Selja, Minister for Tourism, India, with Miss World; Incredible India. World's Leading Destination Marketing Campaign 2009

Global Media Partners:

Partners:

Tan Sri Dr.Mohd Munir bin Abdul Majid, Chairman, Malaysia Airlines; Syed Abdillah Aziz, Regional Manager UK & Ireland, Malaysia Airlines. Asia's Leading Airline 2009

Tickets to World Travel Awards events are always in high demand, therefore early booking is always recommended. To secure your seats for this must-attend event for senior decision makers and global media, please contact our events team using the details below: Email: booking@worldtravelawards.com Telephone: +44 (0)207 925 0000

worldtravelawards.com

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‘The Oscars of the Travel Industry’ Wall Street Journal

World Travel Awards South America Gala Ceremony 2010 Rio de Janeiro, Brazil • 20 October 2010 The World Travel Awards South America Ceremony 2010 will take place this October in the spectacular city of Rio de Janeiro, Brazil. Travel and tourism companies and organisations from across the region, representing every industry sector, will be fighting for their chance to be recognised by the ‘Oscars’ of the travel industry. Rio de Janeiro is the second major city of Brazil, behind Sao Paolo, and is unquestionably one of the most exciting cities in the world, with natural wonders, iconic beaches, and the nightlife as legendary as the city’s Carnival. 40

The World Travel Awards South America Ceremony is timed to coincide with ABAV 2010 -Fair of the Americas, taking place 20-22 October in Rio. It is the biggest and most important tourism event held in the Americas. Tickets to World Travel Awards events are always in high demand, therefore early booking is always recommended. To secure your seats for this mustattend event for senior decision makers and global media, please contact our events team using the details below: Email: booking@worldtravelawards.com Telephone: +44 (0)207 925 0000

Elizabeth Hakim, PromPeru - Peruvian Tourism Board, with Miss Venezuela. South America’s Leading Tourist Board 2009


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Event Sponsor:

Regional Media Partner:

Global Media Partners: Andre Beraha, Amazonas Tur; Miss Brazil; Antonio Pedro F. de Mello, Secretary of Tourism, State of Rio de Janeiro. South America’s Leading Green Destination 2009 South America’s Leading Destination 2009

The awards have been making a steady and significant, longterm impact.”

Partners:

The Financial Times

David Falcon, Senior Vice President, World Travel Awards; Arthur Repsold, Chairman, Rio Centro; Miss Rio de Janeiro. South America’s Leading Conference Centre 2008

worldtravelawards.com

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‘The Oscars of the Travel Industry’ Wall Street Journal

World Travel Awards Grand Final Gala Ceremony 2010 London, United Kingdom • 7 November 2010 The World Travel Awards Grand Final is the culmination of a year-long search for the very best travel brands in the world, covering seven continents and featuring over 3,600 nominees.

Winners from the six regional events will fight it out for the ultimate travel accolade. The ceremony, taking place in London on 7 November 2010, will reveal who is ‘the best of the best’, and will be a celebration of the outstanding achievements of the travel industry.

Excellency Mubarak Al Muhairi, Director General, Abu Dhabi Tourism Authority and James Hogan, CEO, Etihad Airways.

Also in attendance was Antonio Pedro F. de Mello, Secretary of Tourism, State of Rio de Janeiro; Tan Sri Dr. Mohd. Munir bin Abdul Majid, Chairman, Malaysia Airlines; Raj Kamal Taposeea, Chairman, Nearly 1000 senior management and Air Mauritius; Bruce Nobles, President and decision makers from the world's travel CEO, Air Jamaica; John Watson, CEO, and tourism industry came together at Diethelm Travel Group; Mikael Andersson, the 2009 Grand Final. Some of the thought leaders who were present VP Expedia EMEA, Expedia.co.uk; Gerard included: Jean-Claude Baumgarten, Greene, CEO, IFA Hotels & Resorts FZ LLC, President, WTTC; Kumari Selja, Minister of Luiz Mor, Executive Director, TAP Portugal Tourism, India; Steve Ridgway, CEO, and Jehan de The, Global Marketing Director, Europcar. Virgin Atlantic Airways; Hon. Ed Bartlett, Minister of Tourism, Jamaica; His 44

The World Travel Awards Grand Final 2010 is the must-attend event of the year.

Tickets to World Travel Awards events are always in high demand, therefore early booking is always recommended. To secure your seats for this mustattend event for senior decision makers and global media, please contact our events team using the details below: Email: booking@worldtravelawards.com Telephone: +44 (0)207 925 0000


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Event Sponsor:

Regional Media Partners:

Xavier Luc Duval, Vice Prime Minister, Mauritius Tourism Promotion Authority, accepting the award from hosts Bobby Davro and Tamara Beckwith. Mauritius - World’s Leading Island Destination 2009

Global Media Partners:

Dato Lee Choong Yan, President, Genting Highlands Resort with Miss World. World's Leading Casino Resort 2009

Mark Douglas, Vice President, American Express; Graham Cooke, President & Founder, World Travel Awards. World's Leading Business Travel Agency 2009

Partners:

worldtravelawards.com

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Contact us to discuss development of your mobile website.


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Having a mobile site for your travel agency ensures you are findable on mobile search engines like Google and Yahoo and are optimised to be downloaded on any mobile device.

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“The Oscars of the Travel Industry� Wall Street Journal

World Travel Awards Grand Tour 2010 Dubai - Johannesburg - Orlando - Antalya - Delhi - Rio de Janeiro - London Our events are attended by the top level decision makers - more than 70 percent of our attendees are Director level or above. Our events are the perfect platform to gain your brand top-level exposure. Our events are famed for the great networking opportunities. For more information and to book tickets please email: booking@worldtravelawards.com

worldtravelawards.com


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