Africa Gala Ceremony 2009
Welcome President of the World Travel Awards Africa Ceremony 2009 Dear Travel Friends, We are delighted to return to the ICC Durban and the beautiful Kingdom Zulu for the second successive year to host our World Travel Awards 2009 Africa Ceremony. In the twelve months since our last visit, the progress South Africa has made towards hosting FIFA 2010 has been nothing short of phenomenal. Now you can truly see that the nation is ready to welcome the world. Football fever is also helping South Africa navigate through the hurricane of the global downturn. Tourism arrivals rose 5.5 percent last year – an incredible performance given that the global tourism economy contracted 1.3 percent over the same period. This year, our industry is under no illusions will be a time for enforcing widespread strategic re-evaluations and making tough decisions, both globally as well as here in Africa. Yet these turbulent times are also being welcomed by true leaders as an opportunity to rise above the parapet by turning adversity into opportunity. And tonight’s winners all share this vision, entrepreneurial spirit and determination to succeed. Winning a World Travel Award is the ultimate travel accolade. The endorsement of over 170,000 voting travel professionals will demonstrate to both the travel industry and the travel consumer that your brand stands in a class of its very own.
This evening you will also be invited to take part in a special live vote to determine the brand that you think has contributed most to Africa’s travel industry over the past 12 months. The gala ceremony will culminate in the announcement of the winner of our inaugural Prix D’Or Africa. Congratulations to all award winners and also to those who have made this evening possible, in particular our host, ICC Durban, as well as our media partner BBC World News and Breaking Travel News. Thank you all for being here with us on this very special occasion. We wish tonight’s nominees the very best of luck, and the winners are cordially invited to join us in Jamaica this October for the World Travel Awards Grand Final. Sincerely yours,
Graham E. Cooke President and Founder World Travel Awards
Welcome Durban Tourism Africa Ceremony 2009
Sanibonani, It is appropriate that the World Travel Awards, one of the most prestigious honours in global tourism, chose to host their event in the city of Durban – for we both share a common goal and that is to strive towards new boundaries in fulfilling customer expectations. The customer experience goes way beyond good service, and extends to every facet of the tourism experience in a destination, from the moment of arrival until the final goodbye. Within the context of global tourism, cities in South Africa are fast learning to provide great experiences that exceed expectations, a learning curve necessitated by competition and by the need to catch up from years of isolation from world best practice during the apartheid years. We are learning fast, and as a city, we have hosted major international events from sport to conferences with the success that comes from highly motivated, dedicated teams of people with a common goal – to deliver the best.
Our biggest challenge of all will, of course, be the soccer World Cup, next year in 2010. The experience of making it happen in the slang of everyday South African speech is best summarised by the words “we’ll make a plan” - but you can be sure that it is a very well thought out and executed plan. It is all coming together; the iconic new soccer stadium with its symbolic arch crossing our deep blue skies, training and service excellence programs designed to exceed the best and deliver a great event that will leave a legacy for all South Africans. Durban salutes the goals and mission of the World Travel Awards and joins in celebrating the winners as well as all the entrants who strive to be the best. Sincerely yours,
Perry Moodley Acting CEO Durban Tourism
Welcome ICC Durban Africa Ceremony 2009
Welcome to the ICC Durban, welcome to Durban, and welcome to World Travel Awards 2009. Thank you for visiting our city and province, where delegates are exposed to a variety of authentic cultural experiences whilst enjoying the luxury and efficiency of a superior venue. We are honoured and privileged to once again be part of this event. The World Travel Awards celebrate achievements in all sectors of the travel industry and are regarded as the best endorsement that any travel product could receive. As the ICC Durban we are proud of our association with the World Travel Awards. Coinciding with Indaba, one of the top three destination exhibitions on the tourism calendar, the World Travel Awards are a showcase of what Africa has to offer the global traveller. We trust that the event will also afford you further opportunities for developing networks and relationships in the industry.
The ICC Durban extends its best wishes to all nominees of the World Travel Awards. We thank the industry for the concerted effort in growing this event and look forward to hosting you next year.
Sincerely yours,
Miller M Matola CEO, ICC Durban
World Travel Awards Inaugural Prix D'Or Africa Ceremony 2009 World Travel Awards will tonight unveil the winner of the inaugural Prix D’Or. The World Travel Awards Prix D’Or will be presented to the tourism brand or product that has contributed most to the development of the region’s travel industry over the last 12 months. Both the travel trade and consumers in the region were offered the opportunity to nominate who they think should receive the highly-prestigious award. A shortlist of the highest-ranking nominees will be showcased in front of tonight’s audience. You – the region’s travel industry elite – will then be invited to cast your vote for the overall winner.
The presentation of the World Travel Awards Prix D’Or will be the highlight of the World Travel Awards Africa Ceremony, heralded as the “Oscars of the travel industry” The inaugural overall winner will demonstrate to the travel and tourism industry and world’s media what it truly takes to make a positive difference and will act as the ultimate benchmark to which all others will aspire.
“
Travel’s highest accolade”
World Travel Awards Africa Ceremony 2009
Date: Venue: Location:
11th May 2009 ICC Durban Durban, South Africa
✶ ✶ ✶ ✶ ✶ Evening Programme Cocktail Reception: Gala Dinner & Show: Carriages:
19.00 20.00 23.00
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“
Travel industry's equivalent to the Oscars...” Wall Street Journal
Africa Regional Report by Breaking Travel News
With the hurricane of the financial meltdown that toppled some of Wall Street’s greatest names now sweeping across the world, how is Africa’s travel and tourism industry bearing up? Breaking Travel News investigates
Despite the global downturn, South Africa remains cautiously optimistic it is on track to hit its target of 10 million visitors next year. The FIFA World Cup 2010 will help boost visitor numbers from just over 9.5m in 2008 to top the 10 million mark by year end, according to tourism officials.
the 2010 FIFA World Cup will boost arrivals figures and will be a boon to the South African industry during a time when the global industry is sure to feel the pinch of continuing economic turbulence,” said Lebohang Mokhesi, country manager UK for South African Tourism.
Visitors from regional markets helped the country record a 5.5% increase in arrivals last year compared to the year before. However, there was a 2.5% fall in foreign visitor numbers in the second half of the year. Numbers fell from almost half a million to 485,000 in the last six months of 2007 compared to the same period in 2008.
Mokhesi said there had been “unprecedented demand” for World Cup tickets and predicted that many South Africans would choose to holiday domestically this year.
“The British Lions tour to South Africa, the Confederations Cup in June and, of course,
www.breakingtravelnews.com
Neighbouring Zimbabwe is also hoping for a boost in tourist numbers following a lift in travel restrictions to the country. Travel warnings from the US, German and Japanese governments were all lifted this month and other countries are expected to
follow suit. Tour operators and safari lodges are hoping that the move will lead to an increase in tourist numbers, which were the lowest on record in 2008, according to Tourism Minister Walter Mzembi. “2008 was the worst year in tourism arrivals,” he said. “We have not finished compiling the final statistics but [preliminary figures show] arrivals declined by 22 percent.” In Kenya, the riots that followed last year’s elections severely affected inbound tourism with a drop in visitor numbers at one point last February of almost 90%. Kenya ended the year 30.5% down on the year before from just over one million to 729,000.
However, a number of factors should help boost visitor numbers, not least the ‘Obama’ effect which is difficult to quantify but has cast a positive spotlight on his Kenyan roots. More practically, Delta Airlines will become the first US airline to operate a service from the US to Africa when it launches Atlanta via Dakar (Senegal) to Nairobi on June 3. And, the Kenya government has reduced visa fees for under-16s in a bid to boost demand for family travel. Tourism minister Najib Balala said: “With the above stimulus package among other measures we expect tourism will grow at between 10-15% in 2009 despite the global financial crisis.” Egypt is also expecting a good year for tourism despite a number of reports to the contrary. Visitor numbers dipped by 2.8% at the end of last year, but were offset by year to date growth to November of an 18% increase compared to last year with total figures for 2008 estimated at 12.9million. And tourism minister Zoheir Garranah predicts the country will hit 14 million in 2010/2011. He claims hotel occupancy rates along the so-called Red Sea Riviera, which includes Sharm El Sheikh and Hurgadah, were running at an average of 70% at the end of last year, and closer to 80% in Cairo. However, things have changed markedly since the start of the year according to a report by EFG-Hermes, a Cairo-based investment bank. The report states arrivals will fall by almost a fifth this year with the main declines coming from Western Europe and Russia – Egypt’s biggest source market. The resort areas have been worse affected with hotel occupancy now standing at less than half, battered by a number of factors including a strong currency and the overall global financial meltdown. Despite this, the government is pressing ahead to develop Egypt’s Mediterranean coastline and add a total of 50,000 hotels rooms in the next few years. Morocco continues to post strong tourism figures despite the world economic downturn. Tourist arrivals hit 6.7m in the 10 months to October 2008, a 6% yearon-year increase, and are predicted to increase by a further 7% this year to almost 8m according to the tourism ministry.
However the government is mindful that overseas visitor numbers particularly from its two key source markets – France and Spain – will fall which is why it is investing MAD50m in boosting domestic tourism this year. It also remains committed to attract 10m visitors by next year and create 160,000 new beds to bring the total to 230,000. It is developing Morocco’s south west coast as part of its Vision 2010 project through the creation of six new mega resorts with investment from Dubai-based Nakheel and Kerzner International. According to The World Travel and Tourism Council, Tunisia’s income from tourism is predicted to drop slightly over the next ten years from 16.7% of GDP to 16.3%, or US$14.11m. However, Tunisia is one of the most developed of the North African countries in terms of tourism and the longterm outlook for the country in terms of tourist numbers is bright despite the downturn as the country diversifies into cultural, heritage and spa breaks and the government spends money on improving infrastructure. Tunisia’s cruise tourism is also expected to grow with the expansion of the port of La Goulette which will increase capacity by 70% by 2010. The country will also benefit from foreign investment with a new air route from Dubai-based Emirates to the capital launching shortly and the first Radisson Hotel set to open. In 2007 visitor numbers hit 6.7 million – a 3% growth on 2006; and initial figures show it reached 8m last year. Tourism in Libya is still in its infancy, but one that has given a boost since the country has become rehabilitated in the world’s eyes. There are currently 13,000 hotel rooms in the country; the government has plans to increase this to 50,000. The latest visitor figures are for 2007, when the country had 180,000 arrivals. A number of UK-based tour operators including Audley Travel and ResponsibleTravel.com have upped their programmes to Libya, driven by a renewed interest in its five Unesco Heritage sites and miles of unspoilt Mediterranean coastline.
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History World Travel Awards Honouring excellence in travel & tourism worldwide since 1994
1994 Hollywood
1995 New York
1996 Las Vegas
1997 New York
1998 Bahamas
1999 London
2000 Jamaica
2001 Malaysia
2002 St Lucia
2003 New York
2004 Barbados
2005 London
2006 Turks and Caicos
2007 Grand Final Turks and Caicos
2008 Grand Final Turks and Caicos
2009 Grand Final Jamaica
? 2010
2009... History in the making World Travel Awards
As well as addressing the challenges that a deteriorating world economy will bring to the travel and tourism industry, the key message in the latest UNWTO World Tourism Barometer is that times of crisis often lead to the biggest opportunities. The industry is under no illusions that the course of 2009 will enforce wide-scale strategic re-thinks and many tough decisions will have to be made. But what is just as certain is that the industry is a highly-resilient sector and will eventually return to strong growth. These challenging economic times will only succeed in separating those companies who with fortitude and vision remain unbowed in their commitment to excellence from those companies complacent or average.
Since 1993, “the Oscars of the travel industry” has stood unrivalled in impartially recognising and rewarding those who set the standards across all sectors of travel and tourism. This year, all eyes will be on Durban and the World Travel Awards Africa Ceremony. Tonight’s winners will show what it truly takes to make a difference and will act as beacons of hope for the rest of the industry. History will prove that 2009’s World Travel Awards Winners will be those companies that best navigate economic fluctuations and will emerge from these challenging times with exponential growth, augmented market share and galvanised reputations.
Through an unswerving commitment to excellence, through recognising examples of best practice and through collective learning and solidarity, these challenging times present us with the opportunity to re-enforce the overall industry infrastructure. 2009 is a year of positive action for everyone involved in the travel and tourism industry. We hope that World Travel Awards can play its part in helping the region to be in the best possible shape for the upturn.
There has never been a more important year for positive action. Now is the time for individuals to step forward and demonstrate what can be done to make a difference.
worldtravelawards.com
Africa Finalists Africa Ceremony 2009
Africa's Leading Airline Air Namibia Egypt Air Ethiopian Airlines Kenya Airways Royal Air Maroc South African Airways
Africa's Leading Budget/ Low Cost Carrier
Africa's Leading Car Hire Avis Budget Europcar Hertz Holiday Autos
1time Fly540 Jet 4 You Kulula Mango
Africa's Leading Casino Resort Africa's Leading Airport Bole International Airport, Addis Abbaba, Ethiopia Cairo International Airport, Egypt Cape Town International Airport, South Africa Jomo Kenyatta International Airport, Nairobi Tambo International Airport, South Africa
Africa's Leading Boutique Hotel Andros Country House, South Africa Birkenhead House, South Africa Dar Les Cigognes, Morocco Fairlawns Boutique Hotel & Spa, South Africa Kasbah Tamadot, Marrakech, Morocco La Villa des Orangers, Morocco Saxon Boutique Hotel & Spa, South Africa Shamwari Town House The Constantia, South Africa The Long Beach, South Africa The Peech, South Africa Villa Didon Hotel and Spa, Tunisia Welgelegen, South Africa
capetown.mobi
Africa's Leading Business Car Rental Company Avis (Africa) Budget Europcar Hertz Holiday Autos
Africa's Leading Business Hotel Alexandria, Four Seasons Conrad Cairo, Egypt Corinthia Khamsa Hotel, Tunisia Four Seasons Hotel Cairo at Nile Plaza, Egypt Hilton Durban Hyatt Regency Johannesburg Mena House Oberoi, Egypt The Westin Grand Cape Town Arabella Quays
Cairo Marriott Hotel & Omar Khayyam Casino, Egypt D'oreale Grande at Emperors Palace, South Africa Hilton Sharm Dreams Resort, Egypt InterContinental Palazzo Johannes. Montecasino, South Africa Swakopmund Hotel & Entertainment Centre, Namibia The Palace of the Lost City, South Africa
Africa's Leading Conference Centre Cairo International Conference Centre, Egypt Cape Town International Convention Centre, South Africa International Convention Centre Durban, South Africa Sandton Convention Centre, South Africa
Africa's Leading Business Travel Agency Debonair Travel Kenya Palace Travel Ghana Pen Travel South Africa Sure Corporate Travel South Africa Travel with Flair
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Africa's Leading Conference Hotel
Africa's Leading Destination
Africa's Leading Green Hotel
Four Seasons Hotel Cairo at the Nile Plaza, Egypt Hilton Cairo World Trade Centre Residence, Egypt InterContinental Citystars Cairo, Egypt InterContinental Palazzo Johannes. Montecasino, South Africa JW Marriott Hotel Cairo, Egypt Kempinski Hotel Djibouti Melrose Arch Hotel, South Africa Mena House Oberoi, Egypt Sandton Sun, South Africa Sun City Resort, South Africa The Michelangelo, South Africa The Table Bay Hotel, South Africa The Westin Grand Cape Town Arabella Quays, South Africa
Cape Town City of Johannesburg Durban Kruger National Park Luxor, Egypt Marrakech Mt Kilimanjaro, Tanzania Serengeti Sharm El Sheikh Tunis Victoria Falls
Fairmont Zimbali Il Ngwesi Eco-Lodge, Kenya Manda Nkwichi Lodge, Mozambique Nairobi Serena Hotel, Kenya Tena Tena Safari Camp, Zambia The Phantom Forest Eco-reserve, South Africa
Africa's Leading Conservation Company African Impact, Zimbabwe Conservation Corporation of Africa Shamwari Game Reserve, South Africa The Conservation Company, South Africa
Africa's Leading Family Resort Arabella Western Cape Hotel & Spa Cathage Thalasso, Tunisia Hilton Hurghada Long Beach Resort, Egypt Hilton Sharm Dreams Resort, Egypt Hurghada Marriott Beach Resort, Egypt InterContinental Resort & Casino Hurghada, Egypt Ocean Bay Hotel & Resort, Gambia Shamwari Game Reserve Riverdene Lodge Sun City Resort, South Africa Taba Heights Marriott Beach Resort, Egypt
Africa's Leading Hotel Camps Bay Retreat, Cape Town Cape Grace, South Africa Four Seasons Hotel Cairo at the First Residence, Egypt Four Seasons Hotel Cairo at the Nile Plaza, Egypt Grand Hyatt Cairo, Egypt Grand Regency Hotel, Kenya Kasbah Tamadot, Marrakech, Morocco Mena House Oberoi Hotel & Casino, Cairo Mount Nelson Hotel, South Africa Saxon Boutique Hotel & Spa, South Africa The Palace of the Lost City, South Africa The Table Bay Hotel, South Africa The Twelve Apostles Hotel & Spa, South Africa
Africa's Leading Cruise Line African Safari Club Discover Egypt, Nile Cruises Sakkara Travel Group Silversea Cruises Sonesta Nile Cruises Travel Dynamics International
Africa's Leading Golf Resort
Africa's Leading Hotel Brand
Fancourt Hotel & Country Club, South Africa Hilton Pyramids Golf Resort, Egypt JW Marriott Hotel Cairo, Egypt Legend Golf & Safari Resort Leisure Lodge Beach & Golf Resort, Kenya Mena House Oberoi, Egypt Phakalane Golf Estate Hotel Resort, Botswana Steenberg Hotel, South Africa The Palmeraie Golf Palace, Morocco Zimbali Resort
African Pride Hotels Four Seasons Hotels Hilton Hotels InterContinental Hotels Mantis Collection Protea Hotels Serena Hotels Sofitel Hotels and Resorts Southern Sun Hotel Group Starwood Hotels Sun International
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Wine World Travel Awards Africa Ceremony 2009
White wine Welmoed Sauvignon Blanc Kumala Zenith Chenin Blanc Chardonnay
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Red wine Welmoed Cabernet Sauvignon Kumala Zenith Melot, Cabernet Sauvignon, Shiraz
Menu World Travel Awards Africa Ceremony 2009
Smoked Kudu Loin carpaccio with rocket salad walnut balsamic and Indezi farmers blue cheese fondant with hot mielie bread
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Fresh Cape West Coast line fish with coriander and lemon crust coconut foam served with meddly of fresh cape vegetable stir fry
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Chilled chocolate and granadilla cheese cake with fresh berry salad
World Travel Awards Celebrating 16 Years of Excellence World Travel Awards is the most prestigious, comprehensive and soughtafter awards programme in the global travel and tourism industry. Established in 1993 to acknowledge and celebrate excellence in all sectors of the industry, World Travel Awards is recognised as the hallmark of excellence, with the winners setting the benchmark to which all others aspire. The Wall Street Journal re c e ntly heralded World Travel Awards as the "travel industry's equivalent to the Oscars". World Travel Awards is proud of its impartial nature and the comprehensive process of its voting programme. Votes are cast by an audience of over 170,000 travel agents and tourism pro fessionals from over 160 participating countries. Voted for by industry peers, this level of accountability makes winning an award the greatest form of recognition in the travel business. Attended by the industry’s key decision makers and figure heads, World Travel Awards brings together all corners of the globe and all areas of travel and tourism to celebrate both individual success and the collect i ve achieve m e nts of the industry. World Travel Awards attracts an unpre c e d e nted amount of both trade and consumer media coverage spearheaded by BBC World - our global media partner - whose coverage spans a global audience of over 274 million. Jamaica is our final stop after we have visited the Middle East, Africa, Asia, North & Central America, Europe and South America. 2010 will see another exciting Grand Tour take World Travel Awards across the globe.
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Africa Finalists Africa Ceremony 2009
Africa's Leading Luxury Lodge
Africa's Leading Resort
Africa's Leading Safari Lodge
Chobe Game Lodge, Botswana Mnemba Island Lodge, Tanzania Phinda Forest Lodge, South Africa Sabi Sabi, South Africa Safari Lodge, Ulusaba Private Game Reserve, South Africa Sossusvlei Mountain Lodge,Namibia Thanda Private Game Reserve, South Africa
Alfajiri Villa Resort, Kenya Amanjena, Morocco Breezes Beach Club, Tanzania InterContinental Pyramids Park Resort, Egypt InterContinental Resort & Casino Hurghada, Egypt Karafuu Hotel Beach Resort, Tanzania Mount Grace Country House & Spa, South Africa Movenpick Ulysse Palace & Thalasso, Tunisia Renaissance Golden View Beach Resort Sharm El Sheikh, Egypt Savoy Sharm El Sheikh, Egypt Sheraton Club des Pins Resort & Towers, Algeria Sheraton Hammamet Resort, Tunisia Sun City Resort, South Africa The Falls Resort, Zambia
Chiawa Camp Chobe Chilwero Lodge Etali Safari Lodge Gorah Elephant Camp Legend Lodges, Entabeni Private Game Reserve Londolozi Private Game Reserve Makanyane Royal Malewane Sabi Sabi Private Game Reserve Shamwari Game Reserve Singita Ebony Lodge Tuli Safari Lodge Wolwedans Dunes Lodge & Dune Camp
Africa's Leading Luxury Train Rovos Rail The Blue Train Africa's Leading Marketing Campaign Cape Town Tourism, I love Cape Town Egyptian Tourist Authority, Nothing Compares Gauteng Tourism Authority, It starts here Johannesburg Tourism Company, Joburg a World Calss African City Morocco national Tourist office, Travel for real South Africa Tourism, It's Possible Tanzania Tourist Board, Land of Kilimanjaro and Zanzibar
Africa's Leading Responsible Tourism Company Gamewatchers Safaris & Porini Camps, Kenya Nkwichi Lodge
Africa's Leading Port Cape Town (Port) Durban (Port) Zanzibar
Africa's Leading Safari Chiawa Camp, Zambia Finch Hattons, Kenya Sabi Sabi Private Game Reserve, South Africa Shamwari Game Reserve, South Africa Singita Private Game Reserve, South Africa Thanda Private Game Reserve, South Africa
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Africa's Leading Spa Resort Arabella Western Cape Hotel & Spa Epacha Game Lodge & Spa, Namibia Fordoun Spa, Hotel & Restaurant, South Africa Four Seasons Resort Sharm El Sheikh, Egypt Ka'Ingo Private Reserve & Spa, South Africa Kievits Kroon Country Estate, South Africa Pezula Resort Hotel & Spa, South Africa The Hydro at Stellenbosch, South Africa The Oberoi Sahl Hasheesh, Egypt The Residence, Tunisia The Saxon, South Africa The Twelve Apostles Hotel & Spa, South Africa
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Africa's Leading Suite
Africa's Leading Travel Agency
Botswana's Leading Safari Lodge
Al-Hamra Maison, Amanjena, Morocco Churchill Suite, Mena House Oberoi, Cairo, Egypt Kufara Suite, Pezula Resort Hotel & Spa, South Africa Livia's Presidential Suite, D'oreale Grande at Emperors Palace, South Africa Luxor Suite, InterContinental Citystars Cairo, Egypt Nelson Mandela Platinum Suite, Saxon Boutique Hotel & Spa, South Africa Presidential Suite, Four Seasons Hotel Cairo at the First Residence, Egypt Presidential Suite, Four Seasons Hotel Cairo at the Nile Plaza, Egypt Presidential Suite, Savoy Sharm El Sheikh, Egypt Royal Suite, Grand Hyatt Cairo, Egypt Royal Suite, Oberoi Sahl Hasheesh
African Classic Encounters Club Travel, South Africa Flight Centre, South Africa Jeffery travels, CWA Sure Travel, South Africa
Muchenje Safari Lodge Sandibe Safari Lodge Selinda Camp at the Selinda Reserve Tuli Safari Lodge
Africa's Leading Travel Exhibition
Hilton Yaounde Le Meridien Douala Mercure Yaounde Centre Mont Febe Hotel
Africa's Leading Tourism Development Project Cape Town Waterfront Fairmont Zimbali Legend Golf & Safari Resort
Africa's Leading Tourist Board Egyptian Tourist Authority Gambia Tourism Authority Johannesburg Tourism Company Kenya Tourist Board Namibia Tourism Board South Africa Tourism Tanzania Tourist Board
Cameroon's Leading Hotel INDABA Meetings Africa Morrocan Travel Market
Africa's Leading Travel Management Company BCD Travel Mozambique Bunson Travel Kenya Executive Travel Egypt Falcon Africa South Africa Travel with Flair South Africa
Cape Verde's Leading Hotel Dunas del Sal Hotel Foya Branca Resort Hotel Oasis Praiamar Migrante Guest House Morabeza Hotel Oasis Atlantico Novorizonte
Africa's Leading Villa
Egypt's Leading Business Hotel
Alfajiri Cliff Villa, Kenya Beachside Villa and Penthouse, South Africa Birkenhead House, South Africa Queen Cleopatra Villa, Savoy Sharm El Sheikh, Egypt The Place on the Bay, South Africa
Alexandria, Four Seasons Concorde El Salam Hotel Cairo Conrad Cairo Four Seasons Hotel Cairo at the Nile Plaza Hilton Cairo World Trade Centre Residence InterContinental Citystars Cairo JW Marriott Hotel Cairo Mena House Oberoi Renaissance Alexandria Hotel Semiramis InterContinental Cairo
Botswana's Leading Hotel Gaborone Sun Mombo Camp Mowana Safari Lodge The Walmont Ambassador at the Grand Palm Hotel Casino Resort
Africa's Leading Town House Hotel
Botswana's Leading Resort
Cape Cadogan Hollow on the Square Shamwari Town House Ten Bompas Hotel The Barrydale Karoo Hotel Townhouse Hotel & Conference Centre
Chobe Marina Lodge Gaborone Sun Grand Palm Hotel Casino Resort Mowana Safari Lodge Phakalane Golf Estate Hotel Resort
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Egypt's Leading Golf Resort Hilton Pyramids Golf Resort JW Marriott Hotel Cairo La Residence des Cascades MARITIM Jolie Ville Golf & Resort Sharm El Sheikh Mena House Oberoi Sheraton Soma Bay Resort The Steigenberger Golf Resort
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Africa Finalists Africa Ceremony 2009
Egypt's Leading Hotel
Egypt's Leading Spa Resort
Kenya's Leading Hotel
Alexandria, Four Seasons Cairo Marriott Hotel & Omar Khayyam Casino Four Seasons Hotel Cairo at Nile Plaza Four Seasons Hotel Cairo at the First Residence Grand Hyatt Cairo Hilton Alexandria Green Plaza Hotel InterContinental Citystars Cairo JW Marriott Hotel Cairo Le MĂŠridien Pyramids Mena House Oberoi Semiramis InterContinental Cairo Sonesta Cairo Hotel & Casino The Oberoi Sahl Hasheesh
Four Seasons Hotel Cairo at The First Residence Four Seasons Resort Sharm El Sheikh Grand Rotana Resort and Spa, Sharm el Sheikh Hyatt Regency Sharm El Sheikh Resort La Residence des Cascades, Soma Bay, Egypt Sheraton Sharm Hotel, Resort & Villas The Oberoi Sahl Hasheesh
Hilton Nairobi InterContinental Nairobi Nairobi Serena Hotel The Sarova Stanley
Gabon's Leading Hotel InterContinental Libreville Le Meridien Mandji Le Meridien Re-Ndama
Kenya's Leading Resort Alfajiri Villa Resort Hemingways Resort Kenya Blue Bay Leopard Beach Resort Manda Bay Mombasa Continental Resort Mt. Kenya Safari Club Southern Palms Beach Resort
Kenya's Leading Safari Lodge Egypt's Leading Resort
Gambia's Leading Hotel
Concorde el-Salam Hotel Sharm El Sheikh Four Season Resort Sharm El Sheikh Hilton Dahab Resort Hilton Hurghada Long Beach Resort Hyatt Regency Sharm El Sheikh Resort InterContinental Abu Soma Resort InterContinental Pyramids Park Resort InterContinental Resort & Casino Hurghada Le Meridien Makadi Bay Savoy Sharm El Sheikh Sheraton Miramar Resort El Gouna Hurghada The Oberoi Sahl Hasheesh The Ritz-Carlton Sharm El Sheikh
Coconut Residence Corinthia Atlantic Hotel Kairaba Beach Hotel Mandina Lodge at Makasutu Forest Ngala Lodge Senegambia Beach Hotel Sheraton Gambia Resort
Ghana's Leading Hotel Golden Tulip Accra Hotel La Palm Royal Beach Hotel Novotel Accra City Centre
Kenya's Leading Golf Resort Leisure Lodge Beach & Golf Resort Mt. Kenya Safari Club The Great Rift Valley Lodge & Golf Resort Windsor Golf & Country Club
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Amboseli Serena Safari Lodge Finch Hattons Kichwa Tembo Little Governors' Camp Ol Donyo Wuas Olonana Sanctuary at Ol Lentille Serena Mountain Lodge Shompole Tortilis Camp
Morocco's Leading Boutique Hotel Dar Ahlam Dar Les Cigognes Golden Tulip Hotel des Arts Heure Bleue Hotel Dar Housnia Kasbah Tamadot, Marrakech Ksar Char-Badh La Villa des Orangers Le Palais Rhoul Palais Mehdi Riad 72 Riad des Golfs Riad Noir d'Ivoire
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Morocco's Leading Golf Resort
Mozambique's Leading Hotel
Le Meridien N’Fis Sofitel Royal Golf El Jadida The Palmeraie Golf Palace & Resort
Avenida Hotel Catembe Gallery Hotel Pemba Beach Hotel & Spa Quilalea Island The Polana Serena Hotel
Morocco's Leading Hotel Angsana Riads Marrakech Heure Bleue Hivernage Hotel & Spa Hotel Les Jardins de la Koutoubia Kasbah Tamadot, Marrakech L'Amphitrite Palace La Sultana La Villa des Orangers Le Royal Mansour Méridien Sheraton Casablanca Hotel & Towers Sofitel Marakeshe Sofitel Palais Jamai Fes
Morocco's Leading Resort Amanjena Angsana Riads Marrakech Hotel le Berbere Palace La Sultana La Villa des Orangers Le Royal Mansour Méridien Sofitel Thalassa Marina Smir
Morocco's Leading Spa Resort Angsana Riads Marrakech Dorint Atlantic Palace Kashbah Agafay Ksar Char-Badh La Sultana Le Palais Rhoul The Palmeraie Golf Palace & Resort
Mozambique's Leading Resort Indigo Bay Island Resort & Spa Londo Lodge Matemo Island Resort Medjumbe Island Resort Ponta Mamoli Resort Quilálea
Namibia's Leading Hotel Hansa Hotel Hotel Heinitzburg Kalahari Sands Hotel & Casino Swakopmund Hotel & Entertainment Centre Windhoek Country Club Resort & Casino
Namibia's Leading Spa Resort Eagle Tented Lodge and Spa Epacha Game Lodge & Spa Gocheganas Nature Reserve & Wellness Village Le Mirage Desert Lodge & Spa
Nigeria's Leading Business Hotel Abuja Sheraton Hotel & Towers Eko Hotel & Suites Le Meridien Abuja Transcorp Hilton Abuja Hotel
South Africa's Leading Boutique Hotel Andros Country House Birkenhead House Cape Cadogan Ellerman House Fairlawns Boutique Hotel & Spa Hemingway House, Cape Town Kensington Place Saxon Boutique Hotel & Spa Steenberg Hotel Ten Bompas Hotel The Constantia The Long Beach The Peech The Point Hotel
South Africa's Leading Business Hotel Hilton Durban Hyatt Regency Johannesburg Mount Nelson Hotel Pezula Resort Hotel & Spa The Westin Grand Cape Town Arabella Quays
South Africa's Leading Golf Resort Arabella Western Cape Hotel & Spa Bushman Sands - Eastern Cape Fancourt Hotel & Country Club Steenberg Hotel Sun City Resort Zimbali Lodge & Country Club
Nigeria's Leading Hotel Abuja Sheraton Hotel & Towers Hotel Presidential, Port Harcourt Le Méridien Ogeyi Place Sofitel Lagos Moorhouse Ikoyi Transcorp Hilton Abuja Hotel
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Africa Finalists Africa Ceremony 2009
South Africa's Leading Hotel
South Africa's Leading Safari Lodge
Cape Grace D'oreale Grande at Emperors Palace Grande Roche Hotel Hemingway House, Cape Town Hilton Durban Mount Nelson Hotel Sandton Sun The Michelangelo The Palace of the Lost City The Saxon The Table Bay Hotel The Twelve Apostles Hotel & Spa
Earth Lodge at Sabi Sabi Private Game Reserve Granite Private Suites, Londolozi Private Game Reserve Jock Safari Lodge Karoo Lodge, Samara Private Game Reserve, South Africa Kwande Private Game Reserve Legend Lodges, Entabeni Private Game Reserve Lion Sands Private Game Reserve Madikwe Hills Private Game Lodge Makalali Private Game Reserve Mala Mala Game Reserve Phinda Getty House, South Africa Royal Malewane Sabi Sabi Private Game Reserve Shamwari Game Reserve Tau Game Lodge Thanda Private Game Reserve Ulusaba Private Game Reserve
South Africa's Leading Resort Fancourt Hotel & Country Club Mount Grace Country House & Spa Mount Nelson Hotel Pezula Resort Hotel & Spa Sun City Resort The Plettenberg Zimbali Lodge & Country Club
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South Africa's Leading Travel Management Company HRG Rennies Travel Road Travel Sure Corporate Travel South Africa Tirisano Travel Travel with Flair Uniglobe Travel
South Africa's Leading Villa Birkenhead Villa Ellerman Villa Grand Provence - The Owner's Cottage Morukuru The Castle on the Cliff VillaLara Swaziland's Leading Hotel Ezulwini Sun Lugogo Sun Nhlangano Sun Hotel & Casino Royal Swazi Spa Resort The Royal Villas
South Africa's Leading Spa Resort
Tanzania's Leading Hotel
Arabella Western Cape Hotel & Spa Fordoun Spa, Hotel & Restaurant Ka'Ingo Private Reserve & Spa Kievitskroon Mount Grace Country House & Spa Pezula Resort Hotel & Spa Shamwari Game Reserve The Hydro at Stellenbosch The Saxon The Twelve Apostles Hotel & Spa
Golden Tulip Dar Es Salaam Karafuu Hotel Beach Resort Kilimanjaro Hotel Kempinski Dar es Salaam Moevenpick Royal Palm Hotel Ngorongoro Serena Safari Lodge Protea Hotel Amani Beach The Palms Zanzibar Zanzibar Palace Hotel
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Tanzania's Leading Resort
Tunisia's Leading Hotel
Zambia's Leading Safari Lodge
Bluebay Beach Resort Breezes Beach Club Fundu Lagoon Karafuu Hotel Beach Resort The Palms Zanzibar Zamani Zanzibar Kempinski Zanzibar Serena Inn
Hasdrubal Thalassa & Spa Yasmin Hammamet Hotel Riu Palace Royal Garden Le Royal Hammamet Mahdia Palace OdyssĂŠe Resort & Thalasso The Residence Tunis Villa Didon
Chakiminuka Sussi & Chuma Tena Tena Safari Camp The Islands of Siankaba Tongabezi Safari Lodge
Tanzania's Leading Safari Lodge Jongomero Camp Kirawira Camp Klein's Camp Kusini Camp Lake Manyara Serena Safari Lodge Mnemba Island Lodge Ngorongoro Crater Lodge Ngorongoro Serena Safari Lodge Saadani Safari Lodge Tarangire Safari Lodge
Togo's Leading Hotel Corinthia 2 Fevrier Hotel Ibis Lome Centre Mercure Lome Sarakawa
Tunisia's Leading Business Hotel Cathage Thalasso Cesar Thalasso Corinthia Khamsa Hotel Les Berges du Lac Concorde Maritim Hotel Yadis Djerba, Tunisia Renaissance Tunis Hotel
Tunisia's Leading Resort Abou Nawas Tunis Cathage Thalasso Cesar Thalasso Hotel Riu Palace Oceana Hammamet Hotel Riu Palace Royal Garden Movenpick Ulysse Palace & Thalasso The Residence Tunis
Tunisia's Leading Spa Resort Carthage Thalasso Cesar Thalasso Hasdrubal Thalassa & Spa Yasmin Hammamet Mahdia Palace Movenpick Ulysse Palace & Thalasso The Residence Tunis Villa Didon Hotel and Spa
Zambia's Leading Hotel InterContinental Lusaka Protea Hotel Chingola Taj Pamodzi The Islands of Siankaba The Royal Livingstone Tongabezi Safari Lodge
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Zimbabwe's Leading Hotel Imba Matombo Private Hotel Leopard Rock Hotel, Casino & Golf Resort Matetsi Game Lodges Meikles Hotel Sheraton Harare Hotel & Towers The Stanley and Livingstone Hotel The Victoria Falls Hotel Victoria Falls Safari Lodge
Zimbabwe's Leading Resort Leopard Rock Hotel, Casino & Golf Resort Matetsi Game Lodges Pamushana The Victoria Falls Hotel
Zimbabwe's Leading Safari Lodge Chikwenya Camp Makalolo Plains Camp & Little Makalolo Matetsi Game Lodges Musango Safari Camp Pamushana Ruckomechi Camp Sanyati Lodge Singita Pamushana Lodge The Hide, Hwange National Park Victoria Falls Safari Lodge
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MISSWORLD2009 SATURDAY12DECEMBER
www.missworld.com
JOHANNESBURGSOUTHAFRICA
www.missworld.com
WORLDSPORTDESTINATIONEXPO
11-June 11-July 2010 Sa n d ton Convention Centre, Johannesburg, South Africa www.worldsportd estinationexpo.com
World Sport Dest i n ation Expo will for the very first time showc a s e the inter-linked importance of s p o r t, sporting events and travel and tourism at the heart of one of the biggest and most important events that the wo r l d w i ll ever st a g e. The world’s most sought after sporting destinations, res o r t s, specialist tour and eve nt organisers, sporting bid co m m i tte es, worldwide media and elite buyers will meet to conduct business in a unique expo co-located alongside the 2010 FIFA World Cup in Johannesburg, South Africa’s economic powe r h o u s e. World Sport Dest i n ation Expo is a must attend eve nt for those co m p a n i es invo l ved in the travel and tourism market-place and those interested in assuming a market share in the US$600 b i llion a year sports tourism industry.
OVERVIEW In 2008 the world’s travel and tourism generated approx i m ately US$5,890 billion of economic activity. With the co ntribution of travel & tourism to Gross D o m estic Product (GDP) expected to rise from 9.9% in 2008 to 10.5% by 2018, the next decade w i ll see tourism reve n u es exceeding US$10,000 bill i o n . Sports tourism is at the heart of this growth and as one of the fastest growing sectors of the global travel and tourism industry, acco u nted in 2008 for an astonishing US$600 billion or +10% of the international tourism market. The eco n o m i es of cities, regions and – in the case of att racting mega eve nts such as the FIFA World Cup – ent i re countries are increasingly re l i a nt on att racting sports tourism.
To u r i sts engaged in sports related tourism are highspending, st ay longer than ot h e r tourist cate g o r i es are st rong and often st i m u l ate other tourism. Their direct benefit to a d est i n ation is cash - their indire c t benefit can be years of fo ll ow-on tourist s. Sport tourism is now a tool to make achieve many things - to generate significant reve n u es, create thousands of new jobs and to develop or regenerate market leading d est i n ations
DAT E World Sport Dest i n ation Expo will take place from 11 June - 11 July 2010. The Expo has been scheduled to co-incide with the Opening Cere m o ny of the 2010 FIFA World Cu p, the FIFA World Co n g ress and the inauguration of the + 22,000 member Official Media Centre
11JUNE-11JULY2010
2010 FIFA LOCATION
VENUE
Johannesburg – Official Host City for the 2010 FIFA World Cup. As we ll as hosting a total of 15 World Cup matches including the opening cere m o ny and opening and final matc h es – Johannesburg will be the world’s business and media hub for the 4 weeks of the World Cu p.
The Sandton Co nvention Centre is Southern Africa’s international leading and most prest i g i o u s, multi-purposes exhibition and convention centre. As we ll as playing host to Sport Dest i n ation Expo, the Sandton Co nvention Centre will be home to the FIFA World Congress and
the 2010 VIP Sports Lounge as we ll as being located close to the FIFA Media Ce nt re (the hub for the attending +22, 0 0 0 media). For more information contact: i nfo@worldsportsnet.co.uk, tel: +44 (0) 207 925 0000
Grand Tour 2009 World Travel Awards World Travel Awards attracts an unprecedented amount of both trade and consumer media coverage spearheaded by BBC World News – our global media partner – whose coverage spans a global audience of over 274 million.
This year, Regional Awards are staged in each key geographic region – Middle East, Africa, North & Central America, Europe, Asia and South America, culminating in the World Travel Awards Grand Final in Jamaica at the end of the year.
In 2007, World Travel Awards expanded its portfolio by adding a Grand Tour of Regional Awards to recognise winners in their own territory.
World Travel Awards is currently selecting the destinations to host the prestigious 2010 Regional Awards. The winning hosts will be presented to the world as the respective
World Travel Awards Media Partners
Middle East Ceremony Dubai, UAE, 5th May
Event Partner:
region’s premier top quality tourism destination with the World Travel Awards endorsed global message. To find out more contact: awards@worldtravelawards.com
Africa Ceremony Durban, South Africa, 11th May
Event Partner:
North & Central America Ceremony Riviera Maya, 21st September
Event Partner:
Grand Tour 2009 World Travel Awards South America Ceremony Rio de Janeiro, 1st October
Europe Ceremony Obidos, 17th October
Event Partner:
Oeste, Portugal
Asia, Australasia & Indian Ocean Ceremony Singapore, 22nd October
World & Caribbean Ceremony Jamaica, 30th October
Event Partner:
WORLD SPORT DESTINATION EXPO 2010 SOUTH AFRICA
11 June-11 July 2010 Sa n d ton Convention Centre, Johannesburg, South Africa World Sport Destination Expo will for the very first time showcase the inter-linked importance of sport, sporting events and travel and tourism at the heart of one of the biggest and most important events that the world will ever stage.
DATE
CONTACT
World Sport Destination Expo will take place from 6-10 July 2010. The event will put into focus the true value of sports tourism during the busiest period of the 2010 FIFA World Cup.
For more information contact: info@worldsportsnet.co.uk
The world's most sought after sporting destinations, resorts, specialist tour and event organisers, sporting bid committees, worldwide media and elite buyers will meet to conduct business in a unique expo co-located alongside the 2010 FIFA World Cup in Johannesburg, South Africa's economic powerhouse.
2010 FIFA LOCATION Johannesburg - Official Host City for the 2010 FIFA World Cup. As well as hosting a total of 15 World Cup matches including the opening ceremony and opening and final matches - Johannesburg will be the world's business and media hub for the 4 weeks of the World Cup.
www.worldsportdestinationexpo.com
Gala Show Entertainment World Travel Awards Africa Ceremony 2009
BONEY M. original Maizie Williams The 1970s saw the birth of Disco - 100% freaking, boogying, hustling, bumping, busstopping, pure disco dancing. It started in the mid-70s and continued right through into the 80s. One of the biggest groups to stand out and make their mark was BONEY M. Their career was comet-like in that they seemed to blast out of nowhere. Suddenly every discotheque around the world played Boney M and every TV show wanting to be hip had to have this stunning-looking and fabulous-sounding foursome from the Caribbean. Their sound - a mix of reggae, disco, funk, gospel, soul and rock - hit the charts around the world in a flash. Within moments, it seemed, everyone knew the Boney M. name and music, and their onward progress would maintain its star-studded track through our consciousness, day and night for over ten years, with an endless stream of unforgettable, sensational hits. Maizie Williams was with Boney M. from the very beginning and to this day is recreating those unique special moments live with her own band of musicians.
Gerry Rantselli Celebrity MC and Inspirational Speaker, Gerry Rantseli joined national and international broadcaster M-Net in 1997 as a continuity announcer and anchor. She also co-hosted MNet’s first ever reality Show, ‘Big Brother’. As a motivational speaker, she shares her inspiring story with women of all walks of life and uses her celebrity status to get involved in as many social projects as possible. She has assisted as an Aids Ambassador for the President's Office and frequently helps organisations like Reach for a Dream and the Orlando Children’s Home.
Gerry is determined to inspire an interest in the arts amongst young people and to encourage creativity as a means of expression while also instilling a culture of learning and teaching business skills to equip young performers and artists for the future. Gerry’s MC work on stage includes M-Net’s ‘Face of Africa’ for 4 years and some special events such as Master of Ceremonies at President Thabo Mbeki’s inauguration party.
STERLING EQ Sterling EQ is one of the most sought after bands on South Africa’s entertainment and corporate events circuits. This instrumental super group captivates audiences from all walks of life with their spectacular display of virtuosity and their energetic stage presence, which, together with their sleek appearance and stylish modern instruments, makes for an unforgettable entertainment experience. The band is made up of some of South Africa’s top qualified, award-winning and most gorgeous young virtuosos. Their live
performance contains striking and unforgettable arrangements of classical works and well-known favourites, giving new life to the compositions of masters like Vivaldi, Bach and Beethoven by incorporating elements of contemporary music - Vanessa Mae style. The inclusion of well-known South African compositions like Mbube and Nkalakatha combined with their sleek appearance and futuristic electric string instruments make them simply irresistible!
Thank you to all our partners We wish to express our gratitude to our partners and supporters worldwide. In particular, we extend a heartfelt “thank you” to our gracious host ICC Durban for its outstanding hospitality and extreme professionalism. We would also like to thank our media partners BBC World News, Khaleej Times, Breaking Travel News and all other media partners around the world.
The Team World Travel Awards President & Founder Graham E. Cooke
Sales Director Tony Prince
Online Project Manager Sid Thaker
PA to President Rebecca Cohen
Marketing & Global PR Consultant Adnan Dawood
Executive Vice President & Event Director Manon Han
PR Executive Cristina Onodi
Web Team Ben Roberts George Cooke Joe McCann Tom Fogarty
Senior Vice President David Falcon
Event Manager Susan Mundy
Creative Director Mike Gibas
Group Vice President Kevin Taylor
Event Organising Executive Kim Hawkins
Designer Adam Williams
Financial Director Xiaolan Tang
Editors Anton Strack Mary Aziz
Commercial Director Christopher Frost Director, Global Business Sion Rapson
Official Photographers Mark Hakanson Gareth Morris
Head of Business Development Max Miller
E-Commerce Managers Kelly Footit Hayden Pitout
Marketing Manager, South America Antonio Castro Neves
Online Marketing Executive Chris Whitfield
World Travel Awards 1 Northumberland Avenue Trafalgar Square London WC2N 5BW United Kingdom T +44 (0)20 7925 0000 F +44 (0)20 7925 2552 a wa rds@worldtravelawards.com www.worldtravelawards.com Copyright © World Travel Awards 2009
Congratulations…
…to all of tonight’s 2009 Africa and country winners.
Over the past 12 months, each one of you has demonstrated what it takes to make a difference and will stand as inspirational examples of travel and tourism excellence for the year ahead. The Africa Winners will go head-to-head with the other regional winners to compete for the ultimate travel accolade at the World Travel Awards Grand Final in Jamaica on 30th October 2009.
…roll on 2010 World Travel Awards will shortly be announcing the host and venue for the 2010 Africa Ceremony. The initial 2010 Nomination Programme, which will decide the 2010 Africa finalists, will open on November 1st. As the benchmark of excellence is once again raised, will 2010 see your brand voted the very best of the very best? New categories being introduced next year include; Best Hotel Architecture, Leading Luxury Hotel and Best Corporate Social Responsibility Initiative. To reserve a table at the World Travel Awards Grand Final 2009 or Africa Gala Ceremony 2010, or to discover more about the World Travel Awards Nomination Programme please contact: awards@worldtravelawards.com or call +44 (0) 20 7925 0000.
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Africa Winners' Portfolio A celebration of travel excellence in the region • Roll call of honour 2009 winners • 2009 Africa's best • Destination showcase • Development showcase • Tourism report • 2010 preview
“
Travel industry's equivalent to the Oscars...” Wall Street Journal
worldtravelawards.com Distribution: 50,000 industry professionals, 11,000 top buyers, 2,500 international press To be part of this prestigous publication: winners@worldtravelawards.com • +44 (0)20 7925 0000